Rated 6.8
Strongly recommend: 38%Neutral: 23%Don't recommend: 38%6.8
38% strongly recommend
9 reviews
Humanity
7.2
7.2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.1
7.1
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.6
4.6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
SUNY
Residency
Beth Israel
Fellowship
NYU

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Steven Brenner works at

RMA Long Island IVF (formerly Long Island IVF)
Rated 9.3
Strongly recommend: 85%Neutral: 9%Don't recommend: 6%9.3

At 1 office

Lake Success
2001 Marcus Ave
Lake Success, NY 11042
516-358-6363
Explore Clinic

4 patient reviews filtered by:

Clear Filters
2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 42 - 43
Donor Eggs
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
Income $100K - $199K
3rd of 3 Docs
1 IUI With Other Docs
2 IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Brenner is a kind man, he approached my situation with sensitivity and candor, which I truly appreciate... is a true professional. His experience, knowledge and desire to help those of us who are unable to conceive on their own is a true blessing and gift. During our visit he discussed the clinical results and offered us his professional opinion of our current situation and what we should do if we wanted to continue with treatment. We needed a doctor who was going to be straight forward, making sure all options were explored and explained so we could make a decision on what our next steps should be and/or to be comfortable with the possibility of an "only option".
Victoria Loveland [at Long Island IVF] is an excellent nurse. She made sure we understood what our treatment entailed from cost to the physical aspect of it all. She always kept in touch throughout the entire process and made sure everything was in order from inception to the surgery. She was extremely sympathetic and supportive when the pregnancy failed. She was there prior to and after the surgery. She is very sweet and incredibly kind.
How was your experience with Steven Brenner at RMA Long Island IVF (formerly Long Island IVF)?
I feel that Dr. Brenner is a true professional. His experience, knowledge and desire to help those of us who are unable to conceive on their own is a true blessing and gift. During our visit he discussed the clinical results and offered us his professional opinion of our current situation and what we should do if we wanted to continue with treatment. We needed a doctor who was going to be straight forward, making sure all options were explored and explained so we could make a decision on what our next steps should be and/or to be comfortable with the possibility of an "only option".
What's one piece of advice would you give a prospective patient of Steven Brenner at RMA Long Island IVF (formerly Long Island IVF)?
Trust Dr. Brenner and have faith.
During treatment, were you treated like a number or a human with Steven Brenner at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Brenner is a kind man, he approached my situation with sensitivity and candor, which I truly appreciate.
Describe the protocols Steven Brenner used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
It was explained by Dr. Brenner that donor egg was our only option at this point. When treatment began we did all the necessary blood screenings, physical evaluation and testing, we where evaluated by a psychologist and assigned a RN who monitored our treatment and find us a donor if we could not find one on our own. A year after treatment began, a donor was found whom we were comfortable with and preparation for transfer began. Blood screening was continued, when my last menstrual cycleI began I was put in a protocol of estogen and baby asprin. Eventually I was put on progesterone and oil and had to take Medrol and Doxycycline for 5 days which started pre transfer and ended the after transfer. My husband produce seman specimen to be frozen, just in case the day of he was able to. We had 7 eggs, my husband was able to produce a fresh specimen on the day the eggs were to be thawed and ICSI was used to fertilize the eggs. Only 5 eggs fertilized and on day 3, post fertilization, 2 embryos were transferred. We were told 3 days later that the 3 remaining eggs did not make it to day 5. My medication protocol continued with estrogen, baby asprin and progesterone and oil. Day 10 post transfer we had a positive pregnancy test. The same medication protocol continued and blood screenings to evaluate levels. I was told by Dr. Brenner on my second HcG blood test that the levels were normal but on the low end, but that didn't mean I couldn'thave a normal pregnancy. The same continued on the following HcG test. The first sonogram showed a small embryo, Dr. Brenner said they like to see it bigger, but they would continue monitoring. The next sono was with Dr. Kreiner an associate, he stated the same and added that he could not determine if there was a sack or not. 6+ weeks post transfer sonogram with another associate Dr. Zinger showed no development in the fetus. Dr. Zinger and the RN were very consoling as the devastating news was delivered. Dr. Zinger discusses the options of letting a miscarriage happen on it's own or have a DNC. I said I would like to discuss that with Dr. Brenner, he understood. Dr. Brenner called that evening, offering his condolences, at that point my husband and I had already decided on the DNC because I couldn't put myself through expecting a miscarriage, that would have been to much for me to bare. The DNC was scheduled 2 days later and Dr. Brenner preformed the surgery. The tissue was taking to have genetic testing done. Dr. Brenner had me continue taking the estogen for 2 weeks post surgery, stating it would help build up the lining of my uterus. Now I am waiting for my menstrual cycle to begin. Dr. Brenner stated I could take medicine for it to come, I declined the medication, I rather it happen on own. Genetic testing is in process.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Victoria Loveland)
Victoria Loveland is an excellent nurse. She made sure we understood what our treatment entailed from cost to the physical aspect of it all. She always kept in touch throughout the entire process and made sure everything was in order from inception to the surgery. She was extremely sympathetic and supportive when the pregnancy failed. She was there prior to and after the surgery. She is very sweet and incredibly kind. The nursing staff is great and communicative, they made sure I had all the information and guidance I needed throughout my treatment. The RN that was in the room when my husband and I received the devastating news, gave me a hug and was very sympathetic to our situation. All there kindness was very appreciated. They are still in contact with me, they are following through with treatment instructions from Dr. Brenner.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
I feel that the doctors and staff are extremely professional and have a great desire to help their patients achieve their dream of becoming parents. The only complaint is my husband didn't feel the the room he was given to produce a specimen in was really a bathroom with a fold out chair. He said he would have liked a more comfortable environment.
Describe the costs associated with your care under Steven Brenner at RMA Long Island IVF (formerly Long Island IVF).
Our medical insurance does not cover IVF treatment, it will only cover treatment prior to treatment and post treatment if pregnancy occurs.
Describe Steven Brenner's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
Due to my age, they ( the facility, doctors) only allow up to 2 embryos to be transferred at a single time.
10
Doctor
Steven Brenner
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
Melville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2008 - 2013, Unknown Success
NPS
10
NPS
10
Age 30 - 35
Ashkenazi Jewish
Income $100K - $199K
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
We found Dr. Brenner responsive and easy to talk with....Dr. Brenner personally called to congratulate us after the birth of our son in 2008. We went back to Dr. Brenner when we were ready to try to have another child. Unfortunately, that pregnancy ended in miscarriage. We were impressed that he personally called to wish us condolences on our loss.
The staff at Long Island IVF was very responsive. One Sunday morning early in a pregnancy, I started having bleeding. My OBGYN's office was not open, so I called Dr. Brenner's office. His staff said to come in right away. They discovered that my baby still had a heartbeat, but my progesterone levels were dangerously low. Even though it was Sunday and the office was supposed to be closing for the day, his staff stayed to make sure that was able to get progesterone in an effort to save my baby. Although that pregnancy eventually ended in miscarriage, it meant so much to me that they valued my baby and did everything that they could to try to save her.
How was your experience with Steven Brenner at RMA Long Island IVF (formerly Long Island IVF)?
We found Dr. Brenner responsive and easy to talk with.
During treatment, were you treated like a number or a human with Steven Brenner at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Brenner personally called to congratulate us after the birth of our son in 2008. We went back to Dr. Brenner when we were ready to try to have another child. Unfortunately, that pregnancy ended in miscarriage. We were impressed that he personally called to wish us condolences on our loss.
Describe your experience with the nursing staff at RMA Long Island IVF (formerly Long Island IVF).
The staff at Long Island IVF was very responsive. One Sunday morning early in a pregnancy, I started having bleeding. My OBGYN's office was not open, so I called Dr. Brenner's office. His staff said to come in right away. They discovered that my baby still had a heartbeat, but my progesterone levels were dangerously low. Even though it was Sunday and the office was supposed to be closing for the day, his staff stayed to make sure that was able to get progesterone in an effort to save my baby. Although that pregnancy eventually ended in miscarriage, it meant so much to me that they valued my baby and did everything that they could to try to save her.
Describe the costs associated with your care under Steven Brenner at RMA Long Island IVF (formerly Long Island IVF).
We had co-payments, but costs were generally manageable. This may be because we only had IUIs and not IVF.
What specific things went wrong at RMA Long Island IVF (formerly Long Island IVF)?
  • Failed to call with results
Describe the specific things that went wrong at RMA Long Island IVF (formerly Long Island IVF).
Generally, the staff was very responsive and on top of things. They once forgot to call with results of a pregnancy test, but when I called to follow up, they gave me the results immediately. In general, we were very pleased with their responsiveness.
10
Doctor
Steven Brenner
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
Melville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018, Successful
NPS
10
NPS
10
Age 46
2 IUI
1 IVF
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
Ashkenazi Jewish
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Successful
Dr. Brenner is kind and caring and very upfront and honest... He has a warm effect when you speak with him and is very diligent to explain all procedures and processes. He is honest and let’s yiu know what your facing as does his best to help you understand IVF and how it will work. Every procedure he did with me he was gentle kind and always concerned with my well being. Excellent bedside manner and you really feel he wants to help you achieve the ultimate goal of being a mother
[Long Island IVF is] Clean, great staff, quick service, helpful, kind and never a long wait. You appt time was always the time you would go and never a real long wait. The reception as well as blood drawing nurses were always kind and caring...They [the nurses] did not get very emotional but they were extremely organized helpful and always available to help me through the journey
How was your experience with Steven Brenner at RMA Long Island IVF (formerly Long Island IVF)?
Dr Brenner is very kind and upfront. He has a warm effect when you speak with him and is very diligent to explain all procedures and processes. He is honest and let’s yiu know what your facing as does his best to help you understand IVF and how it will work. Every procedure he did with me he was gentle kind and always concerned with my well being. Excellent bedside manner and you really feel he wants to help you achieve the ultimate goal of being a mother
What's one piece of advice would you give a prospective patient of Steven Brenner at RMA Long Island IVF (formerly Long Island IVF)?
Freeze your eggs as early as possible!
During treatment, were you treated like a number or a human with Steven Brenner at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Brenner is kind and caring and very upfront and honest. The nurses were always helpful and available. I always felt like a human who was doing all she could to have a baby
Describe the protocols Steven Brenner used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
I do not remember
Describe your experience with the nursing staff at RMA Long Island IVF (formerly Long Island IVF).
They did not get very emotional but they were extremely organized helpful and always available to help me through the journey
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
Clean, great staff, quick service, helpful, kind and never a long wait. You appt time was always the time you would go and never a real long wait. The reception as well as blood drawing nurses were always kind and caring
10
Doctor
Steven Brenner
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
Lake Success
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2005 - 2011, Successful
NPS
10
NPS
10
Age 39 - 45
4 IUI
Donor Sperm
Diminished Ovarian Reserve
PCOS
Ashkenazi Jewish
Income $100K - $199K
Teacher
Strongly Recommends
Strongly Recommends
Successful
Dr Brenner doesn't have great bedside manner. He can appear cold or awkward. He was very blunt when he told me I was having a miscarriage during what Inthought was a routine sonogram. However, he called me numerous times to check on me over the next few days. He never rushed me out of his office. Blunt but caring...Dr Brenner immediately acquiesced to my request for fertility drugs (Clomid) even without any failed attempts at IUI. He had a plan for further tests and treatments if IUI failed 3 times. He was open to more aggressive treatment when I inquired about it but did not encourage it.
The only cost I had to pay was for donor sperm. Everything else was covered by insurance and Dr Brenner staff [at Long Island IVF] took care of all the paperwork...Dr Brenner doesn't have great bedside manner. He can appear cold or awkward. He was very blunt when he told me I was having a miscarriage during what Inthought was a routine sonogram. However, he called me numerous times to check on me over the next few days. He never rushed me out of his office. Blunt but caring...Dr Brenner immediately acquiesced to my request for fertility drugs (Clomid) even without any failed attempts at IUI. He had a plan for further tests and treatments if IUI failed 3 times. He was open to more aggressive treatment when I inquired about it but did not encourage it.
How was your experience with Steven Brenner at RMA Long Island IVF (formerly Long Island IVF)?
Dr Brenner doesn't have great bedside manner. He can appear cold or awkward. He was very blunt when he told me I was having a miscarriage during what Inthought was a routine sonogram. However, he called me numerous times to check on me over the next few days. He never rushed me out of his office. Blunt but caring.
What's one piece of advice would you give a prospective patient of Steven Brenner at RMA Long Island IVF (formerly Long Island IVF)?
Be prepared for bluntness
During treatment, were you treated like a number or a human with Steven Brenner at RMA Long Island IVF (formerly Long Island IVF)?
The staff greeted me by name and asked about work, family etx
Describe the protocols Steven Brenner used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
Dr Brenner immediately acquiesced to my request for fertility drugs (Clomid) even without any failed attempts at IUI. He had a plan for further tests and treatments if IUI failed 3 times. He was open to more aggressive treatment when I inquired about it but did not encourage it.
Describe your experience with the nursing staff at RMA Long Island IVF (formerly Long Island IVF).
The nursing staff greeted me by name. They sat with me while I waited for further information about a miscarriage. Overall, they were the kindest more compassionate women.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
Strength -- opened early Weaknesses -- waiting room wasn't so comfortable
Describe the costs associated with your care under Steven Brenner at RMA Long Island IVF (formerly Long Island IVF).
The only cost I had to pay was for donor sperm. Everything else was covered by insurance and Dr Brenner staff took care of all the paperwork
10
Doctor
Steven Brenner
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
Lake Success
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5