Steven Palter
Gold Coast IVF
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Medical SchoolBoston U.
ResidencyYale
West Woodbury
246 Crossways Park Drive
West Woodbury, NY 11797
516.682.8900#sthash.YZrSf5Yb.dpuf
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7 assessments
7
9
Age
34 - 36
Treated
2018 - 2020
Success with this Doc
No
Treatment
4 IUI, 2 IVF
Diagnosis
Unexplained
7
9
He [Dr. Steven Palter] was very kind and compassionate to both my husband and I. He got to know us very well as we have done 4 IUIS and 2 rounds of IVF. Even though each cycle failed, he was willing to come up with a new plan and way of thinking for the next round. I feel like he always continued to encourage us to keep going no matter what...He was very thorough when explaining the treatment process as well as next steps. He always answered my questions with patience and kindness. I always felt comfortable working with him and know that he has the knowledge and experience needed to have a positive experience no matter what the outcome may be.
I love the nursing staff here [Gold Coast IVF]! They are a phenomenal group of compassionate women...Strengths is being open at 6:30am for early morning appointments. I also love the patient portal and how easy it is to review my treatment directions or test results. Weaknesses is not having after work hours for sonograms (but they may have to get those done in the morning for treatment plans).
Age
34 - 36
Treated
2018 - 2020
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 2 IVF
Diagnosis
Unexplained
7
9
How was your experience with Steven Palter at Gold Coast IVF?
He was very thorough when explaining the treatment process as well as next steps. He always answered my questions with patience and kindness. I always felt comfortable working with him and know that he has the knowledge and experience needed to have a positive experience no matter what the outcome may be.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
Make sure you check your patient portal for important updates and information on your treatment.
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
He was very kind and compassionate to both my husband and I. He got to know us very well as we have done 4 IUIS and 2 rounds of IVF. Even though each cycle failed, he was willing to come up with a new plan and way of thinking for the next round. I feel like he always continued to encourage us to keep going no matter what.
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
My first IVF transfer was not successful. He made me go back and redo blood work to double check my levels for my second cycle. He suggested I use COq10 and DHEA in order to produce higher quality eggs. He also suggested that I go on Metanix which is prescription folic acid. He also put me on a blood thinner, love of, just as a precaution because my family has a history of blood clots (although I did not test positive for blood clots).
Describe your experience with the nursing staff at Gold Coast IVF.
I love the nursing staff here! They are a phenomenal group of compassionate women. When I did get positive pregnancy tests, they were all cheering me on, hugging, and crying with me when I got the results. They exceeded my expectations and they do become family since you see them quite often during treatment.
Describe your experience with Gold Coast IVF.
Strengths is being open at 6:30am for early morning appointments. I also love the patient portal and how easy it is to review my treatment directions or test results. Weaknesses is not having after work hours for sonograms (but they may have to get those done in the morning for treatment plans).
Describe your experience with your monitoring appointments at Gold Coast IVF.
I had no choice but to go at 6:30am before work, so it was relatively empty at that time.
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
I am not sure of the total cost.
Describe Steven Palter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gold Coast IVF.
N/A
What specific things went wrong at Gold Coast IVF?
- Lost or damaged samples
Describe the specific things that went wrong at Gold Coast IVF.
Just once there was an issue with some blood work. The lab couldn’t use the blood work that I had given earlier that morning, so I had to go back the next day and redo the blood test.
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Verified
This patient has provided documentation of treatment at this clinic.
3
2
Age
33 - 35
Treated
2015 - 2017
Success with this Doc
Yes
Treatment
6 IUI, 3 IVF, Donor Eggs
Diagnosis
Poor Egg Quality, Unexplained
3
2
Dr. Palter was a great doc to start. He was compassionate and treated us as humans and patients, initially. He was statistical, which I liked because that is how my brain thinks. He was honest, and we truly believe if he was skeptical about something he would tell us. However as time went on and more and more people started coming to him, he started to appear more and more stressed and overextended. He hired another doc, who we LOVED (Dr.Maslow), but then she left shortly after.
The nursing staff was great [at Gold Coast IVF]. Th ey were compassionate and although overextended they did their best to keep things organized. During our initial time, the nurses were more friendly and seemed to love their job but as time went on it seemed as though they were burning out. Phone calls were being forgotten and their general demeanor seemed to be changing. However, if I were to recommend this office on nursing staff alone, I would.
Age
33 - 35
Treated
2015 - 2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI, 3 IVF, Donor Eggs
Diagnosis
Poor Egg Quality, Unexplained
3
2
How was your experience with Steven Palter at Gold Coast IVF?
Dr. Palter was a great doc to start. He was compassionate and treated us as humans and patients, initially. He was statistical, which I liked because that is how my brain thinks. He was honest, and we truly believe if he was skeptical about something he would tell us.
However as time went on and more and more people started coming to him, he started to appear more and more stressed and overextended. He hired another doc, who we LOVED (Dr.Maslow), but then she left shortly after. When we decided to go with an egg donor, we were required to see HIS psychologist, who when researched turned out to be his sister (but she removed her maiden name at some point so people did not know there was a connection). It was such a conflict of interest, and in addition we had to pay out of pocket for her service.
Obviously, we received the ultimate gift with our daughter resulting from treatment, however I would not recommend this office any longer as it has become what others are - a factory.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
He will probably get you pregnant, however, the path to get there will most likely be like all of the other clinics - a factory.
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
When we first started with Dr.Palter, he and his staff were amazing. Ypu didnt even have to sign in, you were immediately recognized and greeted happily. It felt different than the previous doctor. Phone calls were returned when we were told they'd be and questions were answered regardless of time. However, when we reached our 2nd cycle, we felt less and less valued, and that the office was getting "too big for their own good." Things were slipping through the cracks, phone calls were not being returned. Things felt less compassionate.
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
1 IUI with clomid
1 iUI with Femara?
Microdose flare protocol IVF
Gonal F to stim
Menopur
Lupron to delay ovulation
Describe your experience with the nursing staff at Gold Coast IVF.
The nursing staff was great. Th ey were compassionate and although overextended they did their best to keep things organized. During our initial time, the nurses were more friendly and seemed to love their job but as time went on it seemed as though they were burning out. Phone calls were being forgotten and their general demeanor seemed to be changing. However, if I were to recommend this office on nursing staff alone, I would.
Describe your experience with Gold Coast IVF.
Strengths: compassionate nurses, Dr.Palter is constantly learning and basing treatments on new research, involved in research, at first I did not believe our treatment was cookie cutter like other clinics
Weaknesses : clinic becoming too big, less personal treatment by doctors and staff, less organized, things slipping through the cracks
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
First 3 cycles of IVF covered 75% after 6 iUI treatments failed.
Paid out of pocket for egg donor cycle 24,000
What specific things went wrong at Gold Coast IVF?
- Lost paperwork
- Failed to call with results
- Failed to send your chart to another clinic
- Lost results
- Provided conflicting information
- Failed to convey critical information
- Scheduled the wrong procedure
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Verified
This patient has provided documentation of treatment at this clinic.
9
10
Age
30
Treated
2017
Success with this Doc
?
Treatment
IVF
Diagnosis
Endometriosis
9
10
He [Dr. Palter] is very knowledgable and thorough. I felt as though my IVF cycle was tailored to me, and I did not fit into a mold. He utilizes new technology and research. He wants the best for his patients. He understands that there are many aspects to infertility. He has a therapist on staff, which I think is very important. He realizes that there is a socioeconomic as well as a mental aspect to infertility.
They [Gold Coast IVF] could use another front desk person to help with all the phone calls, but other than that the staff is great. Very comfortable waiting room, the wait isnt very long, and the staff is very helpful...The nursing staff is great. They are wonderful with answering questions, teaching, and and being a support system....[They have] a therapist on staff, which I think is very important...so far it has been $230 for meds and $2600 for cryopreservation of embryos and sperm
Age
30
Treated
2017
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Endometriosis
9
10
How was your experience with Steven Palter at Gold Coast IVF?
He is very knowledgable and thorough. I felt as though my IVF cycle was tailored to me, and I did not fit into a mold. He utilizes new technology and research. He wants the best for his patients. He understands that there are many aspects to infertility. He has a therapist on staff, which I think is very important. He realizes that there is a socioeconomic as well as a mental aspect to infertility.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
Trust that he is a great dr!
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
The staff and dr knew all about my case before my first appt. They had thoroughly reviewed my chart and history. We were never rushed, or made to feel like we were asking too many questions. We felt as though they truly cared about us.
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
I am in the beginning of an IVF cycle right now. so far I am on a BCP, Lupron injections beginning tomorrow, then Follistim & Menopur.
Describe your experience with the nursing staff at Gold Coast IVF.
The nursing staff is great. They are wonderful with answering questions, teaching, and and being a support system.
Describe your experience with Gold Coast IVF.
They could use another front desk person to help with all the phone calls, but other than that the staff is great. Very comfortable waiting room, the wait isnt very long, and the staff is very helpful.
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
so far it has been $230 for meds and $2600 for cryopreservation of embryos and sperm
Describe Steven Palter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gold Coast IVF.
Dr Palter understands there is a socioeconomic component to IVF, and he is going to implant 2 embryos for us.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
28 - 29
Treated
2016 - 2017
Success with this Doc
?
Treatment
4 IUI, 4 IVF
Diagnosis
Anovulation, Male Factor, Poor Egg Quality, Recurrent Pregnancy Loss, Unexplained
10
10
He [Dr. Steven Palter] is extremely honest with your situation and working through any bumps along the way. I always felt like he could be reached when I had concerns and wanted to discuss the treatment and next steps. He performed all of my procedures and I was never treated like a number he was checking off a list just to get people in and out.... We used a long Lupron protocol to help with egg quality issues and added PGS to ensure embryos were normal.
The staff (front desk and nursing staff) [at Gold Coast IVF] are very friendly and learn your name by the second visit. Everything at this practice is on an individual basis and I never felt like I was being fit into a standard protocol that is used across the board....$16000 for retrieval; $5000 for FET.... From your first appointment, the staff makes you feel like you are important and everyone knows who you are as soon as you walk in for future visits.
Age
28 - 29
Treated
2016 - 2017
Success with this Doc
?
Race
European, Ashkenazi Jewish
Income
$200K - $499K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 4 IVF
Diagnosis
Anovulation, Male Factor, Poor Egg Quality, Recurrent Pregnancy Loss, Unexplained
10
10
How was your experience with Steven Palter at Gold Coast IVF?
He is extremely honest with your situation and working through any bumps along the way. I always felt like he could be reached when I had concerns and wanted to discuss the treatment and next steps. He performed all of my procedures and I was never treated like a number he was checking off a list just to get people in and out.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
He is extremely easy to work with and never be afraid to ask any questions or bring up other ideas to discuss as options.
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
The staff (front desk and nursing staff) are very friendly and learn your name by the second visit. Everything at this practice is on an individual basis and I never felt like I was being fit into a standard protocol that is used across the board.
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
We used a long Lupron protocol to help with egg quality issues and added PGS to ensure embryos were normal.
Describe your experience with the nursing staff at Gold Coast IVF.
They were always accessible and would relay any questions to Dr. Palter if needed.
Describe your experience with Gold Coast IVF.
From your first appointment, the staff makes you feel like you are important and everyone knows who you are as soon as you walk in for future visits.
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
$16000 for retrieval; $5000 for FET
Describe Steven Palter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gold Coast IVF.
Generally only 1 embryo is transferred for women under 35 but you can still opt to transfer 2 if you would prefer.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
41 - 42
Treated
2017 - 2018
Success with this Doc
?
Treatment
2 IVF
Diagnosis
Poor Egg Quality
10
10
He [Dr. Steven Palter] is a very knowledgeable dr. He always explains things in terms we can understand. You always see him for the important stuff. He always returns calls in a timely manner. The only thing I don't like, he is unwilling to try stuff that he doesn't think works. I also think he may not be aggressive enough with difficult cases...He always took the time to discuss options with us...Ask questions. They don't tell you results of tests unless you ask
They [nurses at Gold Coast IVF] are wonderful...First cycle was about $24,000 with pgs...Clinic is nice and clean. Very organized. When going for your blood and ultrasounds they were pretty timely. When you meet with the doctor you usually wait for a bit. For the most part I have always been pleased with them...Ask questions. They don't tell you results of tests unless you ask...Micro dose Lupron, Gonal F, Menapur for retrieval.. Estrogen for Fet.
Age
41 - 42
Treated
2017 - 2018
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Poor Egg Quality
10
10
How was your experience with Steven Palter at Gold Coast IVF?
He is a very knowledgeable dr. He always explains things in terms we can understand. You always see him for the important stuff. He always returns calls in a timely manner. The only thing I don't like, he is unwilling to try stuff that he doesn't think works. I also think he may not be aggressive enough with difficult cases.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
Ask questions. They don't tell you results of tests unless you ask
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
He always took the time to discuss options with us
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
Micro dose Lupron, Gonal F, Menapur for retrieval..
Estrogen for Fet.
Describe your experience with the nursing staff at Gold Coast IVF.
They are wonderful.
Describe your experience with Gold Coast IVF.
Clinic is nice and clean. Very organized. When going for your blood and ultrasounds they were pretty timely.
When you meet with the doctor you usually wait for a bit.
For the most part I have always been pleased with them
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
First cycle was about $24,000 with pgs
Second cycle insurance picked up we paid about $7,000 with pgs
Describe Steven Palter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gold Coast IVF.
He suggested 2 because of my age
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
35 - 38
Treated
2014 - 2017
Success with this Doc
Yes
Treatment
3 IVF
Diagnosis
Uterine Fibroids, Unexplained
10
10
Dr Palter took an active, personal role in my case. I never felt that he had to even remind himself of my medical history by looking at my charts. He was always very aware of my history and complexities....While Dr Palter could be blunt in his communication, he exhibits a strong passion for his work and his patients. I always felt he was personally concerned with my case and committed to helping me achieve a healthy, successful pregnancy...He is fully committed to you as a patient so at times you may have to overlook his bed-side manners.
While Dr Palter was my miracle worker, it is the nurses and staff [at Gold Coast IVF] that make the entire experience less painful. They are a team of dedicated and compassionate professionals whom always provided encouragement and laughs just when you need it...Dr Palter took an active, personal role in my case. I never felt that he had to even remind himself of my medical history by looking at my charts. He was always very aware of my history and complexities.
Age
35 - 38
Treated
2014 - 2017
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IVF
Diagnosis
Uterine Fibroids, Unexplained
10
10
How was your experience with Steven Palter at Gold Coast IVF?
While Dr Palter could be blunt in his communication, he exhibits a strong passion for his work and his patients. I always felt he was personally concerned with my case and committed to helping me achieve a healthy, successful pregnancy.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
He is fully committed to you as a patient so at times you may have to overlook his bed-side manners.
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
Dr Palter took an active, personal role in my case. I never felt that he had to even remind himself of my medical history by looking at my charts. He was always very aware of my history and complexities.
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
Long agonist with ICSI and PGD.
Describe your experience with your nurse at Gold Coast IVF. (Assigned nurse: Ann Marie)
While Dr Palter was my miracle worker, it is the nurses and staff that make the entire experience less painful. They are a team of dedicated and compassionate professionals whom always provided encouragement and laughs just when you need it.
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10
10
Age
38 - 39
Treated
2019 - 2020
Success with this Doc
Yes
Treatment
2 IUI, 4 IVF, 4 Egg Freezing
Diagnosis
Unexplained
10
10
He [Dr. Steven Palter] looked through everything a million times. He’s exceptionally thorough, detailed and no nonsense. I knew that I never had to question my care and protocols because he’s so ingrained in my case and success. His honesty is a breath of fresh air because you’re getting the truth. He will do whatever it takes to fight for you to be successful. I knew that from my first few visits. He didn’t give up on me. He’s an incredible doctor.
Strengths [at Gold Coast IVF]: it’s not a Factory. Very well run and organized. Excellent communication. They know your name. Weaknesses: they set the bar high for every other doctor I’d go to. I wish all clinics were like them...The nurses knew me and knew my case. Waiting room was calming and comfortable. I never felt rushed or unimportant which I was used to from other practices. It felt like I was in a family practice. They hold the bar very high.
Age
38 - 39
Treated
2019 - 2020
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 4 IVF, 4 Egg Freezing
Diagnosis
Unexplained
10
10
How was your experience with Steven Palter at Gold Coast IVF?
He looked through everything a million times. He’s exceptionally thorough, detailed and no nonsense. I knew that I never had to question my care and protocols because he’s so ingrained in my case and success. His honesty is a breath of fresh air because you’re getting the truth. He will do whatever it takes to fight for you to be successful. I knew that from my first few visits. He didn’t give up on me. He’s an incredible doctor.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
Trust him and trust his method and testing. He’s brilliant and knows what he’s doing. The office is a well oiled machine. You’re in the best hands with him. BEST!
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
I visited every top doctor in Manhattan but Dr Palters
Office was home. I didn’t feel like I was a number or part of a factory. The nurses knew me and knew my case. Waiting room was calming and comfortable. I never felt rushed or unimportant which I was used to from other practices. It felt like I was in a family practice. They hold the bar very high.
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
Menopure, gonal F, birth control, Lupron for extraction.
Progesterone and Estrace for FET.
Describe your experience with the nursing staff at Gold Coast IVF.
They are OUTSTANDING!!!
They are professional, knowledgeable, compassionate. You feel like they are family and they hold your hand through it all. Always always answering questions and phone calls. They are the best. I love them.
Describe your experience with Gold Coast IVF.
Strengths: it’s not a Factory. Very well run and organized. Excellent communication. They know your name. Weaknesses: they set the bar high for every other doctor I’d go to. I wish all clinics were like them.
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
Don’t recall.
Describe Steven Palter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gold Coast IVF.
He doesn’t believe
In multiple transfers for
Patients of my age.
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