Steven Palter

Gold Coast IVF

Rated 6.9
Strongly recommend: 48%Neutral: 20%Don't recommend: 31%6.9
48% strongly recommend
8 reviews
Humanity
8.4
8.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.8
8.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.2
6.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
9.1
Excellent
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Boston U.
Residency
Yale

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Steven Palter works at

Gold Coast IVF
Rated 7.4
Strongly recommend: 62%Neutral: 10%Don't recommend: 28%7.4

At 1 office

West Woodbury
246 Crossways Park Drive
West Woodbury, NY 11797
516.682.8900#sthash.YZrSf5Yb.dpuf
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5 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
9
NPS
10
Age 30
Endometriosis
European
Income $50K - $99K
Nurse or HC Services
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Palter] is very knowledgable and thorough. I felt as though my IVF cycle was tailored to me, and I did not fit into a mold. He utilizes new technology and research. He wants the best for his patients. He understands that there are many aspects to infertility. He has a therapist on staff, which I think is very important. He realizes that there is a socioeconomic as well as a mental aspect to infertility.
They [Gold Coast IVF] could use another front desk person to help with all the phone calls, but other than that the staff is great. Very comfortable waiting room, the wait isnt very long, and the staff is very helpful...The nursing staff is great. They are wonderful with answering questions, teaching, and and being a support system....[They have] a therapist on staff, which I think is very important...so far it has been $230 for meds and $2600 for cryopreservation of embryos and sperm
How was your experience with Steven Palter at Gold Coast IVF?
He is very knowledgable and thorough. I felt as though my IVF cycle was tailored to me, and I did not fit into a mold. He utilizes new technology and research. He wants the best for his patients. He understands that there are many aspects to infertility. He has a therapist on staff, which I think is very important. He realizes that there is a socioeconomic as well as a mental aspect to infertility.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
Trust that he is a great dr!
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
The staff and dr knew all about my case before my first appt. They had thoroughly reviewed my chart and history. We were never rushed, or made to feel like we were asking too many questions. We felt as though they truly cared about us.
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
I am in the beginning of an IVF cycle right now. so far I am on a BCP, Lupron injections beginning tomorrow, then Follistim & Menopur.
Describe your experience with the nursing staff at Gold Coast IVF.
The nursing staff is great. They are wonderful with answering questions, teaching, and and being a support system.
Describe your experience with Gold Coast IVF.
They could use another front desk person to help with all the phone calls, but other than that the staff is great. Very comfortable waiting room, the wait isnt very long, and the staff is very helpful.
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
so far it has been $230 for meds and $2600 for cryopreservation of embryos and sperm
Describe Steven Palter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gold Coast IVF.
Dr Palter understands there is a socioeconomic component to IVF, and he is going to implant 2 embryos for us.
9
Doctor
Steven Palter
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
10
Clinic
Gold Coast IVF
West Woodbury
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
NPS
10
NPS
10
Age 28 - 29
2 IVF
Anovulation
Male Factor
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
2nd of 2 Docs
4 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Steven Palter] is extremely honest with your situation and working through any bumps along the way. I always felt like he could be reached when I had concerns and wanted to discuss the treatment and next steps. He performed all of my procedures and I was never treated like a number he was checking off a list just to get people in and out.... We used a long Lupron protocol to help with egg quality issues and added PGS to ensure embryos were normal.
The staff (front desk and nursing staff) [at Gold Coast IVF] are very friendly and learn your name by the second visit. Everything at this practice is on an individual basis and I never felt like I was being fit into a standard protocol that is used across the board....$16000 for retrieval; $5000 for FET.... From your first appointment, the staff makes you feel like you are important and everyone knows who you are as soon as you walk in for future visits.
How was your experience with Steven Palter at Gold Coast IVF?
He is extremely honest with your situation and working through any bumps along the way. I always felt like he could be reached when I had concerns and wanted to discuss the treatment and next steps. He performed all of my procedures and I was never treated like a number he was checking off a list just to get people in and out.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
He is extremely easy to work with and never be afraid to ask any questions or bring up other ideas to discuss as options.
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
The staff (front desk and nursing staff) are very friendly and learn your name by the second visit. Everything at this practice is on an individual basis and I never felt like I was being fit into a standard protocol that is used across the board.
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
We used a long Lupron protocol to help with egg quality issues and added PGS to ensure embryos were normal.
Describe your experience with the nursing staff at Gold Coast IVF.
They were always accessible and would relay any questions to Dr. Palter if needed.
Describe your experience with Gold Coast IVF.
From your first appointment, the staff makes you feel like you are important and everyone knows who you are as soon as you walk in for future visits.
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
$16000 for retrieval; $5000 for FET
Describe Steven Palter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gold Coast IVF.
Generally only 1 embryo is transferred for women under 35 but you can still opt to transfer 2 if you would prefer.
10
Doctor
Steven Palter
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Gold Coast IVF
West Woodbury
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 41 - 42
2 IVF
Poor Egg Quality
Ashkenazi Jewish
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Steven Palter] is a very knowledgeable dr. He always explains things in terms we can understand. You always see him for the important stuff. He always returns calls in a timely manner. The only thing I don't like, he is unwilling to try stuff that he doesn't think works. I also think he may not be aggressive enough with difficult cases...He always took the time to discuss options with us...Ask questions. They don't tell you results of tests unless you ask
They [nurses at Gold Coast IVF] are wonderful...First cycle was about $24,000 with pgs...Clinic is nice and clean. Very organized. When going for your blood and ultrasounds they were pretty timely. When you meet with the doctor you usually wait for a bit. For the most part I have always been pleased with them...Ask questions. They don't tell you results of tests unless you ask...Micro dose Lupron, Gonal F, Menapur for retrieval.. Estrogen for Fet.
How was your experience with Steven Palter at Gold Coast IVF?
He is a very knowledgeable dr. He always explains things in terms we can understand. You always see him for the important stuff. He always returns calls in a timely manner. The only thing I don't like, he is unwilling to try stuff that he doesn't think works. I also think he may not be aggressive enough with difficult cases.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
Ask questions. They don't tell you results of tests unless you ask
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
He always took the time to discuss options with us
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
Micro dose Lupron, Gonal F, Menapur for retrieval.. Estrogen for Fet.
Describe your experience with the nursing staff at Gold Coast IVF.
They are wonderful.
Describe your experience with Gold Coast IVF.
Clinic is nice and clean. Very organized. When going for your blood and ultrasounds they were pretty timely. When you meet with the doctor you usually wait for a bit. For the most part I have always been pleased with them
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
First cycle was about $24,000 with pgs Second cycle insurance picked up we paid about $7,000 with pgs
Describe Steven Palter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gold Coast IVF.
He suggested 2 because of my age
10
Doctor
Steven Palter
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Gold Coast IVF
West Woodbury
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2014 - 2017, Successful
NPS
10
NPS
10
Age 35 - 38
2 IVF
Uterine Fibroids
Unexplained
European
Income $200K - $499K
Business Executive
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Palter took an active, personal role in my case. I never felt that he had to even remind himself of my medical history by looking at my charts. He was always very aware of my history and complexities....While Dr Palter could be blunt in his communication, he exhibits a strong passion for his work and his patients. I always felt he was personally concerned with my case and committed to helping me achieve a healthy, successful pregnancy...He is fully committed to you as a patient so at times you may have to overlook his bed-side manners.
While Dr Palter was my miracle worker, it is the nurses and staff [at Gold Coast IVF] that make the entire experience less painful. They are a team of dedicated and compassionate professionals whom always provided encouragement and laughs just when you need it...Dr Palter took an active, personal role in my case. I never felt that he had to even remind himself of my medical history by looking at my charts. He was always very aware of my history and complexities.
How was your experience with Steven Palter at Gold Coast IVF?
While Dr Palter could be blunt in his communication, he exhibits a strong passion for his work and his patients. I always felt he was personally concerned with my case and committed to helping me achieve a healthy, successful pregnancy.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
He is fully committed to you as a patient so at times you may have to overlook his bed-side manners.
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
Dr Palter took an active, personal role in my case. I never felt that he had to even remind himself of my medical history by looking at my charts. He was always very aware of my history and complexities.
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
Long agonist with ICSI and PGD.
Describe your experience with your nurse at Gold Coast IVF. (Assigned nurse: Ann Marie)
While Dr Palter was my miracle worker, it is the nurses and staff that make the entire experience less painful. They are a team of dedicated and compassionate professionals whom always provided encouragement and laughs just when you need it.
10
Doctor
Steven Palter
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Gold Coast IVF
West Woodbury
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 38 - 39
2 IVF
2 Egg Freezing
Unexplained
Other
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
2 IUI With Other Docs
2 IVF With Other Docs
2 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Steven Palter] looked through everything a million times. He’s exceptionally thorough, detailed and no nonsense. I knew that I never had to question my care and protocols because he’s so ingrained in my case and success. His honesty is a breath of fresh air because you’re getting the truth. He will do whatever it takes to fight for you to be successful. I knew that from my first few visits. He didn’t give up on me. He’s an incredible doctor.
Strengths [at Gold Coast IVF]: it’s not a Factory. Very well run and organized. Excellent communication. They know your name. Weaknesses: they set the bar high for every other doctor I’d go to. I wish all clinics were like them...The nurses knew me and knew my case. Waiting room was calming and comfortable. I never felt rushed or unimportant which I was used to from other practices. It felt like I was in a family practice. They hold the bar very high.
How was your experience with Steven Palter at Gold Coast IVF?
He looked through everything a million times. He’s exceptionally thorough, detailed and no nonsense. I knew that I never had to question my care and protocols because he’s so ingrained in my case and success. His honesty is a breath of fresh air because you’re getting the truth. He will do whatever it takes to fight for you to be successful. I knew that from my first few visits. He didn’t give up on me. He’s an incredible doctor.
What's one piece of advice would you give a prospective patient of Steven Palter at Gold Coast IVF?
Trust him and trust his method and testing. He’s brilliant and knows what he’s doing. The office is a well oiled machine. You’re in the best hands with him. BEST!
During treatment, were you treated like a number or a human with Steven Palter at Gold Coast IVF?
I visited every top doctor in Manhattan but Dr Palters Office was home. I didn’t feel like I was a number or part of a factory. The nurses knew me and knew my case. Waiting room was calming and comfortable. I never felt rushed or unimportant which I was used to from other practices. It felt like I was in a family practice. They hold the bar very high.
Describe the protocols Steven Palter used in your cycles at Gold Coast IVF and their degree of success.
Menopure, gonal F, birth control, Lupron for extraction. Progesterone and Estrace for FET.
Describe your experience with the nursing staff at Gold Coast IVF.
They are OUTSTANDING!!! They are professional, knowledgeable, compassionate. You feel like they are family and they hold your hand through it all. Always always answering questions and phone calls. They are the best. I love them.
Describe your experience with Gold Coast IVF.
Strengths: it’s not a Factory. Very well run and organized. Excellent communication. They know your name. Weaknesses: they set the bar high for every other doctor I’d go to. I wish all clinics were like them.
Describe the costs associated with your care under Steven Palter at Gold Coast IVF.
Don’t recall.
Describe Steven Palter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gold Coast IVF.
He doesn’t believe In multiple transfers for Patients of my age.
10
Doctor
Steven Palter
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Gold Coast IVF
West Woodbury
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5