This patient has provided documentation of treatment at this clinic.
U of Health Sciences - Chicago Med School
Cedars-Sinai Med Center
How Doctor Communicates
nurse available by email
not available by directline
not available by personal cell phone
Steven Presser works at
The Fertility Institutes
At 1 office
At 1 office
16030 Ventura Blvd
Encino, CA 91436
1 patient review filtered by:
2020, Unknown Success
Dr Presser first wanted me to do quite a few tests, mostly hormones, in addition to the standard Day 3 tests and ultrasound. ... So far I just had a consultation about IVF with him, where he examined my history very fully and gave some lifestyle and lab test recommendations. Fairly blunt, but not rude, and at this point I would rather have it straight.
Clinic [The Fertility Institutes] was nice and clean, relatively short waiting times, never waited more than 20 minutes. They have reduced their hours due to coronavirus, bit I was still able to get a response from Ana the nurse when I needed. They have a portal and an app to communicate with staff, upload documents, which is very helpful with the current situation.
How was your experience with Steven Presser at The Fertility Institutes?
So far I just had a consultation about IVF with him, where he examined my history very fully and gave some lifestyle and lab test recommendations. Fairly blunt, but not rude, and at this point I would rather have it straight. Unfortunately I did not get more communication with him after the quarantine started, but the nurse and front desk have been helpful in keeping me on track with my treatment. Hopefully I can add to this review as things advance; I’m just about to start my first IVF cycle!
What's one piece of advice would you give a prospective patient of Steven Presser at The Fertility Institutes?
Collect as much information about your situation as you can, he is willing to look over it and question you to get to the bottom of it. The more you know the better!
During treatment, were you treated like a number or a human with Steven Presser at The Fertility Institutes?
I felt a little uncomfortable to have yet another consultation (I had to switch providers for distance and financial reasons), but I liked that he thoroughly questioned everything on my chart, which he obviously read in advance. He was shocked that I was only diagnosed with “unexplained infertility” before, and asked to do some tests to rule out PCOS or other hormonal disorders. Later even called me to confirm what tests need to be done. After the Covid-19 pandemic started, I have had no communication with him and have not discussed my results with him, but was helped by the nurse with the next steps.
Describe the protocols Steven Presser used in your cycles at The Fertility Institutes and their degree of success.
I went to this clinic for a consultation to consider IVF. Dr Presser first wanted me to do quite a few tests, mostly hormones, in addition to the standard Day 3 tests and ultrasound. I would do the blood work at another clinic as this one charges quite a bit. Even without insurance coverage you can find affordable testing labs. He even advised me to do the same so I can save money. I have not talked to him since the initial consultation, but I am continuing with an IVF protocol, which at this point is a week or two of birth control starting on cycle day 1, them stimulation phase, egg retrieval, and transfer. I have yet to start the birth control, still waiting for my next period, so too early to tell the results.
Describe your experience with your nurse at The Fertility Institutes. (Assigned nurse: Ana Portillo)
I’m still early in my treatment, in fact haven’t started the actual IVF, but at this point Ana explained what I need to do next to start it. I was frustrated when the clinic reduced its hours and I couldn’t talk to any doctor, but I was always able to reach her and she even provided me with the initial prescription (birth control, before the stimulation step), so I can start even if the clinic is closed. So, for now I’m waiting to start and we will see what’s next!
Describe your experience with The Fertility Institutes.
Clinic was nice and clean, relatively short waiting times, never waited more than 20 minutes. They have reduced their hours due to coronavirus, bit I was still able to get a response from Ana the nurse when I needed. They have a portal and an app to communicate with staff, upload documents, which is very helpful with the current situation. One thing that surprised me was that most staff did not wear masks when we visited in mid April. Maybe it’s not a big deal if you keep your distance, which they did, but I feel it would help patients feel comfortable. They did sanitize surfaces after use though. I so feel like there is low coordination among staff, but again it is too early to tell as I have not technically started the IVF treatment.
Describe the costs associated with your care under Steven Presser at The Fertility Institutes.
The base IVF cycle is just under $6,000, including a fresh transfer and freezing embryos, with extra costs for medication, anesthesia, ICSI, FET, and extra monitoring. They offer prenatal screening too, but it was around $800 a week, so not reasonable, especially if you can get it free by your insurance. If you’re considering freezing embryos rather than doing a fresh transfer due to the pandemic, prepare to spend another $5,000 for a FET. Still overall cheaper than many others in the area.
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