Suleena Kalra

Suleena Kalra

Penn Fertility Care

Strongly recommend: 45%Neutral: 38%Don't recommend: 17%7.8
45% strongly recommend
12 reviews
Humanity
8.3
8.3
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.4
8.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.9
6.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
1
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

Education

Medical School
Union U.
Residency
Northwestern
Fellowship
U. of Pennsylvania

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Suleena Kalra works at

Penn Fertility Care
Strongly recommend: 66%Neutral: 16%Don't recommend: 19%7.9

At 1 office

Philadelphia - Walnut St
800 Walnut St.
Philadelphia, PA 19107
800-789-7366
Explore Clinic

4 patient reviews filtered by:

8
7
Age 34 - 36
Treated 2017 - 2019
Success w/ Doc No
4 IUI
Diminished Ovarian Reserve
Unexplained
Other
Income $100K - $199K
Marketer or PR
Only Doc Seen
Neutral
Neutral
When meeting with Dr. Kalra, she was kind and went over all aspects of tests that would be done and follow-up work that was needed...While under her care, my husband and I went on two have two more miscarriages and she could not have been more compassionate during that time...we did Clomid and IUI, which failed. I then got my period too soon and thankfully a wonderful NP stepped in and viewed my chart and changed me to Letrozole. We then did three more IUI cycles, all which failed.
After my fourth miscarriage, I had a D&E and sent the tissue away to be tested. Penn said that it would take two weeks and they would call with results. Two weeks has passed and no word from them. with all they deal with, you would think they would understand how much patients are waiting on results. I have even followed up with no response!...The four rounds of failed IUI cost me about $1000 out of pocket...while Penn has great nurses and doctors, some of their processes are delayed. Sometimes you need to pursue them for test results. I just think that when you'e involved in fertility treatments, communication is key, and perhaps Penn could be a little better. All of the staff is great, even when trying to get appointments. Kind and compassionate and helpful!
How was your experience with Suleena Kalra at Penn Fertility Care?
Dr. Kalra is a very kind and knowledgeable woman. We saw her after two natural miscarriages, and the OBGYN pointed us towards Penn to try and get some answers as to why it happened twice. Dr. Kalra sat down with us and mapped out the next steps and what blood work and tests were needed. She explained the process of pregnancy and why miscarriages happen from time to time. While under her care, my husband and I went on two have two more miscarriages and she could not have been more compassionate during that time. She really felt for us and it showed. During the course of treatment, often times you will see the nursing staff and not necessarily your doctor. When I did see Dr. Kalra, she was really great.
What's one piece of advice would you give a prospective patient of Suleena Kalra at Penn Fertility Care?
I think it is important to ask questions. While she explained everything to us, asking for clarification or more detail can be very important. Often it is very emotional and overwhelming when receiving all of the details, so come prepared with questions!
During treatment, were you treated like a number or a human with Suleena Kalra at Penn Fertility Care?
After having two miscarriages on our own, the OBGYN pointed me towards the fertility clinic at Penn. When meeting with Dr. Kalra, she was kind and went over all aspects of tests that would be done and follow-up work that was needed. She wrote things out in a way that make it easy for a non-medical person to understand. Under her care, I went on to have two more natural miscarriages and she could not have been kinder during these times. She was compassionate and really felt for us. We have done IUI (with no pregnancies), but have not yet moved onto the IVF piece of it.
Describe the protocols Suleena Kalra used in your cycles at Penn Fertility Care and their degree of success.
After receiving the initial testing back, Dr. Kalra told us to try on our own for a few months. We did and it resulted in a pregnancy that then ended in miscarriage (#3). We met with her again and she told us to try on our own. When nothing happened after 4 months, I started Clomid and timed intercourse. The following month we did Clomid and IUI, which failed. I then got my period too soon and thankfully a wonderful NP stepped in and viewed my chart and changed me to Letrozole. We then did three more IUI cycles, all which failed. During this time, I did not have any communication with Dr. Kalra and had it not been for the WONDERFUL NP, I most likely would have left Penn. Following the IUI failures, we met with Dr. Kalra again and were going to move towards IVF. However, I ended up getting a new job, and we put that on hold for the summer. Low and behold, I ended up pregnant again on my own, with yet another miscarriage (#4). Now we are awaiting results and another doctors visit.
Describe your experience with the nursing staff at Penn Fertility Care.
One of the main reasons I Stayed at Penn was because of the wonderful nursing staff, especially N.P., Kelly Lee. Had Kelly not stepped in and reviewed my chart, I most likely would have sought out a second opinion. The nurses are great and call with results and are so nice and answer any questions you may have! I cant say enough about the nurses here.
Describe your experience with Penn Fertility Care.
I wish that they knew that while Penn has great nurses and doctors, some of their processes are delayed. Sometimes you need to pursue them for test results. I just think that when you'e involved in fertility treatments, communication is key, and perhaps Penn could be a little better. All of the staff is great, even when trying to get appointments. Kind and compassionate and helpful!
Describe the costs associated with your care under Suleena Kalra at Penn Fertility Care.
The four rounds of failed IUI cost me about $1000 out of pocket.
What specific things went wrong at Penn Fertility Care?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at Penn Fertility Care.
After my fourth miscarriage, I had a D&E and sent the tissue away to be tested. Penn said that it would take two weeks and they would call with results. Two weeks has passed and no word from them. with all they deal with, you would think they would understand how much patients are waiting on results. I have even followed up with no response!
8
Doctor
Suleena Kalra
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Penn Fertility Care
Philadelphia - Market
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
7
7
Age 37 - 38
Treated 2016 - 2017
Success w/ Doc No
1 IUI
1 IVF
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Neutral
Neutral
She [Dr. Suleena Kalra] is always very kind and took the time to answer all my questions, especially when I had bad results. I have since learned that I didn’t always get all the details I would have needed, and I think she was less inclined to think outside the box regarding m case (i.e. taking supplements, knowing my hormone levels and what those meant), but she was a great person and I think for more cut and dry cases, she is fabulous.
Strengths [for UPenn]: all staff I met with were kind and compassionate, remembered me when I had appointments even after some time off, and held friendly conversations. Also, their pricing is much more reasonable than other area clinics. Weaknesses: As a result of being such a large clinic, there were times that the level of care didn’t feel personalized, and didn’t include out of the box thinking. I think there could often be a lot of assumptions that the patient knows more than they do. Advice: arm yourself with information and questions before you go in, and continue to advocate for yourself and for more information. They are always responsive when you ask, but if you don’t ask, they won’t tell you.
How was your experience with Suleena Kalra at Penn Fertility Care?
She is always very kind and took the time to answer all my questions, especially when I had bad results. I have since learned that I didn’t always get all the details I would have needed, and I think she was less inclined to think outside the box regarding m case (i.e. taking supplements, knowing my hormone levels and what those meant), but she was a great person and I think for more cut and dry cases, she is fabulous.
What's one piece of advice would you give a prospective patient of Suleena Kalra at Penn Fertility Care?
Read up about infertility before you go in and ask her all the questions you have regarding things like antral follicle count, hormone levels, etc., so you can track them and also understand where you fit. Chances are she has the info but she doesn’t always share it unless you ask.
During treatment, were you treated like a number or a human with Suleena Kalra at Penn Fertility Care?
She always remembered me and spoke to me kindly even if it had been a while since I saw her, and even when the news wasn’t good.
Describe the protocols Suleena Kalra used in your cycles at Penn Fertility Care and their degree of success.
After a few Clomid/IUI cycles where many were canceled because my right ovary was working but my right tube had been removed, we moved onto IVF. The first protocol was the high dose protocol of Gonal F and Menopur with a Lipton primer. It was canceled due to poor response. My second cycle was the Lipton flare protocol. We went to retrieval expecting 2 eggs but the one follicle was empty and the other fell apart overnight. I have never been pregnant. Since then, I had my endometriosis removed and have read about low stimulation protocols working better in patients with DOR. I spoke to her about that and she didn’t agree and said donor eggs would be my best bet. She may be right, but I’m not ready to give up on myself yet, so I am switching clinics.
Describe your experience with your nurse at Penn Fertility Care. (Assigned nurse: Erin)
Always very nice/compassionate, but also seemed very rushed any time we spoke on the phone, which is usually when I had questions.
Describe your experience with Penn Fertility Care.
Strengths: all staff I met with were kind and compassionate, remembered me when I had appointments even after some time off, and held friendly conversations. Also, their pricing is much more reasonable than other area clinics. Weaknesses: As a result of being such a large clinic, there were times that the level of care didn’t feel personalized, and didn’t include out of the box thinking. I think there could often be a lot of assumptions that the patient knows more than they do. Advice: arm yourself with information and questions before you go in, and continue to advocate for yourself and for more information. They are always responsive when you ask, but if you don’t ask, they won’t tell you.
Describe the costs associated with your care under Suleena Kalra at Penn Fertility Care.
IUI was covered by insurance, so I’m not sure if that. One complete IVF cycle - $8,000 plus approx $4K in meds
Describe Suleena Kalra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Penn Fertility Care.
N/A - I never had an embryo to transfer
7
Doctor
Suleena Kalra
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Penn Fertility Care
Philadelphia - Walnut St
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
8
8
Age 27 - 28
Treated 2015 - 2016
Success w/ Doc ?
2 IUI
1 IVF
Endometriosis
Male Factor
European
Income $100K - $199K
Nurse or HC Services
1st of 3 Docs
Neutral
Neutral
Dr Kalra is compassionate but also honest. She tells you the truth about the odds of success. She listens to all of your questions and lets you voice your concerns...Dr Kalra was a great doctor. However, if you're looking to build a close relationship with your doctor this may not be the best place for you. I didn't get to do any of our IUI's or IVF transfers with her. I basically saw her at our consult appointments and when we were discussing our plans. If you got to this practice you will end up with whatever doctor is available at the location that day. It can sometimes feel a bit impersonal.
Like I said previously, the clinic may leave you feeling like you don't have a personal relationship with your doctor. However when I did have appointments with Dr. Kalra I always left feeling confident in our plan and next step. She communicated great and listened and was concerned with how you were dealing with everything mentally as well. They were prompt with the early morning monitoring appointments. The staff was friendly.
How was your experience with Suleena Kalra at Penn Fertility Care?
I had a good experience overall at Penn Fertility. Dr Kalra was a great doctor. However, if you're looking to build a close relationship with your doctor this may not be the best place for you. I didn't get to do any of our IUI's or IVF transfers with her. I basically saw her at our consult appointments and when we were discussing our plans. If you got to this practice you will end up with whatever doctor is available at the location that day. It can sometimes feel a bit impersonal.
During treatment, were you treated like a number or a human with Suleena Kalra at Penn Fertility Care?
Dr Kalra is compassionate but also honest. She tells you the truth about the odds of success. She listens to all of your questions and lets you voice your concerns.
Describe the protocols Suleena Kalra used in your cycles at Penn Fertility Care and their degree of success.
Dr Kalra used all of our day 3 testing results to decide which protocol to use. She said my AMH was within normal range so she used what they called a high responder protocol. It worked and we had a smooth and successful retrieval with embryos to freeze. Our first transfer was unsuccessful but our frozen embryo transfer gave us a BFP.
Describe your experience with your nurse at Penn Fertility Care. (Assigned nurse: Roohi)
You are assigned a nurse at the clinic. My nurse was fantastic. She always called when she said we would. She spoke slowly and made sure that I always understood the directions and doses during stims. Roohi always called me back promptly whenever I had a question.
Describe your experience with Penn Fertility Care.
Like I said previously, the clinic may leave you feeling like you don't have a personal relationship with your doctor. However when I did have appointments with Dr. Kalra I always left feeling confident in our plan and next step. She communicated great and listened and was concerned with how you were dealing with everything mentally as well. They were prompt with the early morning monitoring appointments. The staff was friendly.
Describe the costs associated with your care under Suleena Kalra at Penn Fertility Care.
IUIs were 1000 each not including trigger shot and clomic IVF was 6775 for retrieval and 2 transfers (I ended up doing 1 fresh and 1 frozen) My meds for stims were 1800 Meds for FET 350 Overall they are extremely affordable in comparison to many other clinics
8
Doctor
Suleena Kalra
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Penn Fertility Care
Philadelphia - Market
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
8
10
Age 33 - 34
Treated 2016 - 2017
Success w/ Doc ?
3 IUI
IVF
Diminished Ovarian Reserve
Tubal Blockage
Unexplained
Other
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
I wish I did see her [Dr. Kalra] more but she is split between 2 offices- now that I'm in ivf monitoring I can't choose my day since it's as needed. When I do see her she's very warm and considerate. See seems really involved...She is always warm, always remembers me: I do see her when I'm there but usually half the appts...3 iuis and then ivf. For ivf she did long Lupron, honestly I'm not sure why!...
I wish my nurse [at UPenn] would be more throughrough in why my protocal was chosen and expectations and next steps...[Nurses] They remember you and get very involved with you. You feel like you're their only patient...I wish I did see her [Dr. Kalra] more but she is split between 2 offices- now that I'm in ivf monitoring I can't choose my day since it's as needed. When I do see her she's very warm and considerate. See seems really involved
How was your experience with Suleena Kalra at Penn Fertility Care?
I wish I did see her more but she is split between 2 offices- now that I'm in ivf monitoring I can't choose my day since it's as needed. When I do see her she's very warm and considerate. See seems really involved
What's one piece of advice would you give a prospective patient of Suleena Kalra at Penn Fertility Care?
To trust your dr. I think a ton of people try to dictate their treatments.. doctors know best and if they are taking a slow approach it's for a reason
During treatment, were you treated like a number or a human with Suleena Kalra at Penn Fertility Care?
She is always warm, always remembers me: I do see her when I'm there but usually half the appts
Describe the protocols Suleena Kalra used in your cycles at Penn Fertility Care and their degree of success.
3 iuis and then ivf. For ivf she did long Lupron, honestly I'm not sure why!
Describe your experience with your nurse at Penn Fertility Care. (Assigned nurse: Erin treddnick)
They remember you and get very involved with you. You feel like you're their only patient
Describe your experience with Penn Fertility Care.
I wish my nurse would be more throughrough in why my protocal was chosen and expectations and next steps
Describe the costs associated with your care under Suleena Kalra at Penn Fertility Care.
So far insurance coverage
Describe Suleena Kalra's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Penn Fertility Care.
I'd love more insight on why a protocal was chosen for me
8
Doctor
Suleena Kalra
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Penn Fertility Care
Philadelphia - Walnut St
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review