Suneeta Senapati

Penn Fertility Care

Rated 3.7
Strongly recommend: 15%Neutral: 31%Don't recommend: 54%3.7
15% strongly recommend
4 reviews
Humanity
5.4
5.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.9
8.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4
4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6.3
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Ohio St
Residency
U. of Michigan
Fellowship
U. of Pennsylvania

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Suneeta Senapati works at

Penn Fertility Care
Rated 7.2
Strongly recommend: 49%Neutral: 25%Don't recommend: 26%7.2

At 2 offices

Philadelphia - Market
3701 Market St.
Philadelphia, PA 19104
800-789-7366
Philadelphia - Walnut St
800 Walnut St.
Philadelphia, PA 19107
800-789-7366
Explore Clinic

4 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Unsuccessful
NPS
0
NPS
0
Age 34 - 35
1 Fertility Medications
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
1st of 2 Docs
2 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
At the time I really appreciated how clear and concise Dr. Senapati was. She's extremely personable and friendly. However during my two miscarriages I never saw her in person...when I was in the office I would see only nursing staff, the on call, or an NP...We never saw our doctor in person for any treatment or procedure, and truly felt like a number.....
We were essentially ghosted by Penn Fertility when it came time to do our IVF with PGT. WE called/messaged and got no response or conflicting responses. When I was in the office for tests I was told someone would follow up and that never happened...The nursing staff was very dismissive, they provided conflicting information, and stopped responding to me when we were trying desperately to get on their schedule for IVF. When I experienced my first miscarriage I knew something was wrong, and when I met with the NP the day before I miscarried, she was extremely dismissive of my symptoms and told me not to worry about it. It became very apparent that I was just a number in their system...
How was your experience with Suneeta Senapati at Penn Fertility Care?
At the time I really appreciated how clear and concise Dr. Senapati was. She's extremely personable and friendly. However during my two miscarriages I never saw her in person. All my visits with her were via telehealth after the fact, and when I was in the office I would see only nursing staff, the on call, or an NP. She was able to clearly explain what was going on (after the fact) and used logic to come up with a treatment plan based off tests we did. However, what I have come to find out through additional consults is that her plan is not appropriate for my situation, and is considered an overly aggressive treatment plan.
What's one piece of advice would you give a prospective patient of Suneeta Senapati at Penn Fertility Care?
While Dr. Senapati is a great person, don't go to Penn Fertility. It's a business and you're just a number there.
During treatment, were you treated like a number or a human with Suneeta Senapati at Penn Fertility Care?
The nursing staff was very dismissive, they provided conflicting information, and stopped responding to me when we were trying desperately to get on their schedule for IVF. When I experienced my first miscarriage I knew something was wrong, and when I met with the NP the day before I miscarried, she was extremely dismissive of my symptoms and told me not to worry about it. It became very apparent that I was just a number in their system.
Describe the protocols Suneeta Senapati used in your cycles at Penn Fertility Care and their degree of success.
After 6 months of not getting pregnant I had an HSG done, and became pregnant the following month. I miscarried at 7 weeks, and was basically told it wasn't an issue and we could try again. I got pregnant two months later on my first cycle of Clomid 50mg, and then miscarried (had a D&C) 9 weeks later. We did Natera genetic testing of the fetal cells which showed a rare genetic issue. After that I was told we needed to do IVF with PGT due to the genetic issue. Dr. Senapati said we would immediately have some testing done, and be put on the schedule for our nursing consult for IVF and on the IVF schedule and to anticipate a November start but it could be sooner. Then went on sabbatical, and I had to call/message daily to get my tests, saline sonogram, and mock transfer done and once done no one would schedule our IVF consult or provide dates to us. It was crushing.
Describe your experience with your nurse at Penn Fertility Care. (Assigned nurse: Brittany)
The NP was dismissive of my concerns the day before my miscarriage. With regards to my primary nurse I had multiple messages go unanswered and when escalated to my doctor, they still weren't resolved appropriately. I was given conflicting information multiple times about procedures we would be doing. I was scheduled incorrectly three times for appointments/testing. It was a nightmare.
Describe your experience with Penn Fertility Care.
I don't recall any strengths at Penn. Looking back we really had a terrible experience all around. Their weaknesses are incorrect location scheduling, communication, billing, and treatment strategy. We never saw our doctor in person for any treatment or procedure, and truly felt like a number.
Describe the costs associated with your care under Suneeta Senapati at Penn Fertility Care.
We've spent $5,000+ after insurance I believe. Keep in mind we only did one round of Clomid with them, and that was $10 for the prescription...
What specific things went wrong at Penn Fertility Care?
  • Lost appointments
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Penn Fertility Care.
We were essentially ghosted by Penn Fertility when it came time to do our IVF with PGT. WE called/messaged and got no response or conflicting responses. When I was in the office for tests I was told someone would follow up and that never happened. We've since received guidance from two other clinics who said IVF with PGT is completely unnecessary given our loss background. It's a combination of everything bad you could think of while you're desperately trying to have a family.
0
Doctor
Suneeta Senapati
NPS
Humanity
1 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
2 of 5
0
Clinic
Penn Fertility Care
Philadelphia - Market
NPS
Operations
1 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
8
NPS
9
Age 38 - 39
3 IUI
1 IVF
Donor Sperm
Male Factor
South Asian
Income $100K - $199K
Sales Representative
Neutral
Strongly Recommends
Success w/ Doc Not sure
Dr Senapati explained the entire process in great detail...When I first went to see Dr Senapati I didn't know what to expect. She explained all the procedures such as IUI and IVF in great detail. I believe she could come off a little more compassionate as some of the other doctors I've met in the practice....Dr Senapati throws a lot of information at you at once. Make sure you bring your questions and you take down notes....
All staff [Upenn- Market] is very friendly and willing to answer any questions....My nurse Madeline was excellent. She showed me and my husband how to take the shots during our consultation. Madeline called me every evening to tell me my levels, what dose of medicine to take and how my follicles were progressing....Make sure you check in when you get to the desk. I went there one time and the receptionist didn't check me in and they called my phone asking where I was
How was your experience with Suneeta Senapati at Penn Fertility Care?
When I first went to see Dr Senapati I didn't know what to expect. She explained all the procedures such as IUI and IVF in great detail. I believe she could come off a little more compassionate as some of the other doctors I've met in the practice.
What's one piece of advice would you give a prospective patient of Suneeta Senapati at Penn Fertility Care?
Dr Senapati throws a lot of information at you at once. Make sure you bring your questions and you take down notes.
During treatment, were you treated like a number or a human with Suneeta Senapati at Penn Fertility Care?
Dr Senapati explained the entire process in great detail. If you have a question, my nurses got back to me the same day. When I went in to see my doctor or for blood work and sonogram I was seen within 15-20 minutes. All staff is very friendly and willing to answer any questions.
Describe the protocols Suneeta Senapati used in your cycles at Penn Fertility Care and their degree of success.
I began birth control for a few weeks and then went on 10ml of lupron. On the second day of my period I had a baseline ultrasound to check my ovaries and lining. I started injections (5ml lupron in the morning and 375ml Gonal F in the evening). I had bloodwork and ultrasounds to check my hormone levels and follicle development 4 days later and my dose changed to 5ml Lupron, 300 Gonal F and 150 menopur for the rest of the days. I took my HCG trigger shot on day 11 and had my egg retrieval on day 13 (36 after my trigger shot.) I sent my embryos out for PGS testing and i'm waiting on the results. I don't know the strategies behind or rational because I just did what the nurse told me to do.
Describe your experience with your nurse at Penn Fertility Care. (Assigned nurse: Madeline)
My nurse Madeline was excellent. She showed me and my husband how to take the shots during our consultation. Madeline called me every evening to tell me my levels, what dose of medicine to take and how my follicles were progressing. After my eggs were retrieved she called and gave me updates.
Describe your experience with Penn Fertility Care.
Make sure you check in when you get to the desk. I went there one time and the receptionist didn't check me in and they called my phone asking where I was. Ask questions about what is your next step. The wait time is under 15-20 minutes. The staff is very friendly.
Describe the costs associated with your care under Suneeta Senapati at Penn Fertility Care.
From June 2017 until now $62,567 in medical expenses not including prescription drugs. I still have to do the IVF transfer after the PGS results come in.
What specific things went wrong at Penn Fertility Care?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Penn Fertility Care.
My nurse forgot to call in a script. When I called her, she called it in right away. The receptionist forgot to enter in the computer that I was there for my IUI appointment. My IUI was done 37.5 hours instead of 36 hours after my trigger shot.
8
Doctor
Suneeta Senapati
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
9
Clinic
Penn Fertility Care
Philadelphia - Market
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
NPS
7
NPS
9
Age 30 - 32
7 IUI
1 IVF
Unexplained
European
Income $50K - $99K
Marketer or PR
Neutral
Strongly Recommends
Successful
Doctor Senapati is very good at clearly and patiently explaining things, and takes a very matter-of-fact approach...The only reservation I had about her was that my husband and I chose to take a less conventional approach to IVF for religious reasons. We elected to inseminate only a small number of eggs to reduce the chances of excess embryos. We didn't feel like Dr. Senapati always fully understood how important this priority was to us, and we knew she didn't agree with our approach.
Penn Fertility Care is a huge, efficient practice. Almost everyone I encountered was very warm and kind, but it did mean that almost every visit involved a different practitioner who wasn't familiar with me and my history. My doctor was always available to me by phone, and I knew she was always making the key decisions about my care, but I seldom saw her in person. The biggest downside is that occasionally someone would communicate inaccurate or inconsistent information to me, so I really had to be on top of my own care and advocate for myself
How was your experience with Suneeta Senapati at Penn Fertility Care?
Doctor Senapati is very good at clearly and patiently explaining things, and takes a very matter-of-fact approach. I always felt very comfortable asking questions, and she never made me feel rushed when we were discussing my care. I always felt like I had a good grasp of the steps we were taking and the reasons behind them. The only reservation I had about her was that my husband and I chose to take a less conventional approach to IVF for religious reasons. We elected to inseminate only a small number of eggs to reduce the chances of excess embryos. We didn't feel like Dr. Senapati always fully understood how important this priority was to us, and we knew she didn't agree with our approach. In the end, we took a path we were comfortable with, but not before we experienced some (respectful) pushback. In summary: If you've got personal ethical concerns about fertility treatments/IVF, consider another doctor who might better understand where you're coming from. If what you want is an expert walking you through your care step by step, she's a great choice.
What's one piece of advice would you give a prospective patient of Suneeta Senapati at Penn Fertility Care?
Don't hesitate to ask questions at any point! She's going to explain a TON of information to you, which can quickly get overwhelming and make decisions difficult. So ask about anything that's unclear, and request to go over something again if you didn't fully grasp it the first time. She'll never make you feel dumb for asking more questions.
During treatment, were you treated like a number or a human with Suneeta Senapati at Penn Fertility Care?
Penn Fertility Care is a huge, efficient practice. Almost everyone I encountered was very warm and kind, but it did mean that almost every visit involved a different practitioner who wasn't familiar with me and my history. My doctor was always available to me by phone, and I knew she was always making the key decisions about my care, but I seldom saw her in person. The biggest downside is that occasionally someone would communicate inaccurate or inconsistent information to me, so I really had to be on top of my own care and advocate for myself, which could get tiring. Overall, I was comfortable with Penn Fertility Care because I trusted that they had the best resources and expertise available, but someone who would be bothered by the level of personal attention might want to consider a smaller practice.
Describe the protocols Suneeta Senapati used in your cycles at Penn Fertility Care and their degree of success.
Dr. Senapati understood that I wanted to avoid IVF if at all possible, so we exhausted every approach to IUI first. Unfortunately, my extremely sensitive ovaries made this difficult. After I overreacted to even the lowest dose of Clomid, we switched to Letrozole cycles. After I underreacted to even the highest dose of Letrozole, we switched to a hybrid Letrozole+Gonal F cycle. When that didn't work, we used exclusively Gonal F because the dosage can be calibrated so precisely. In the end, we did 14 hormone cycles, with 7 cancelled cycles and 7 IUIs. At that point she recommended we discontinue IUI, so we switched to IVF and I got pregnant after my first embryo transfer.
Describe your experience with your nurse at Penn Fertility Care. (Assigned nurse: Erin)
Erin is great at explaining things and demonstrating medication protocols in a way I could understand. Overall, the nursing staff at Penn Fertility Care made me feel very comfortable and taken care of.
Describe Suneeta Senapati's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Penn Fertility Care.
Dr. Senapati's preferences for single embryo transfer aligned with my own, so we didn't have to discuss it much. From what we did discuss, I felt confident that it was the best choice for my health and for my pregnancy goals. I also felt that the choice was my own and I could have gone a different way if I'd wanted to.
What specific things went wrong at Penn Fertility Care?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Penn Fertility Care.
During my IVF cycle, a nurse did not order one of my medications from the pharmacy correctly, and I didn't realize I was missing it until hours before I was supposed to take it. This could have been a crisis, but the care team worked with me to get me a replacement, so it all worked out. This was the only major, avoidable problem I had in a year-plus of treatment, so overall I can say that they're a very well-run and organized practice.
7
Doctor
Suneeta Senapati
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Penn Fertility Care
Philadelphia - Market
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
9
NPS
9
Age 36 - 37
5 IUI
1 IVF
Donor Sperm
Tubal Blockage
European
Income $200K - $499K
Business Executive
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Senapati always took time to clearly and thoroughly explain everything. She answered all my questions and even suggested and answered questions I didn't even think to ask. I felt she cared about my experience and outcomes...Dr. Senapati is very dedicated, thorough, smart and clear. I always felt she was doing everything she could to ensure I made informed decisions, had good experiences, and felt supported by the practice. Her nursing team is also very supportive and helpful.
The clinic [University of Pennsylvania] seemed genuinely concerned with ensuring I had a good experience. Wait times weren't always short but they weren't terrible, and were quite good if you went first thing in the morning. The desk staff who checked me in each time were particularly lovely...I loved Erin and the nursing staff that supported me throughout my fertility processes. I spoke with Erin more than any doctor or anyone else at the clinic during my IVF cycle and she was absolutely wonderful.
How was your experience with Suneeta Senapati at Penn Fertility Care?
Dr. Senapati is very dedicated, thorough, smart and clear. I always felt she was doing everything she could to ensure I made informed decisions, had good experiences, and felt supported by the practice. Her nursing team is also very supportive and helpful.
What's one piece of advice would you give a prospective patient of Suneeta Senapati at Penn Fertility Care?
Trust the process.
During treatment, were you treated like a number or a human with Suneeta Senapati at Penn Fertility Care?
Dr. Senapati always took time to clearly and thoroughly explain everything. She answered all my questions and even suggested and answered questions I didn't even think to ask. I felt she cared about my experience and outcomes.
Describe your experience with your nurse at Penn Fertility Care. (Assigned nurse: ERIN TREDINNICK)
I loved Erin and the nursing staff that supported me throughout my fertility processes. I spoke with Erin more than any doctor or anyone else at the clinic during my IVF cycle and she was absolutely wonderful.
Describe your experience with Penn Fertility Care.
The clinic seemed genuinely concerned with ensuring I had a good experience. Wait times weren't always short but they weren't terrible, and were quite good if you went first thing in the morning. The desk staff who checked me in each time were particularly lovely.
Describe Suneeta Senapati's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Penn Fertility Care.
The practice in general seemed very adverse to multiple babies, so they seemed happy I wanted to do genetic testing with just 1 normal embryo transfer.
9
Doctor
Suneeta Senapati
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Penn Fertility Care
Philadelphia - Market
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5