Verified
This patient has provided documentation of treatment at this clinic.
2018 - 2019, Successful
Review of
[Dr. Conway] was based mainly in the Lafayette office, so I did not get to see her at every visit and I was okay with that/and understood that at the beginning. She did 2 of my IUIs, both of my retrievals and my transfer...She reviewed each of my medications with me and explained why they were being prescribed in the way they were. She changed the protocol for a second retrieval and provided a detailed explanation as to why. She called me personally with the results of my genetic testing.
My nurses [at Fertility Answers] were excellent, my only complaint was that when it came time for the retrievals my primary nurse was not at the bedside...I think it is important to know that you may not see your physician at every visit. There is a lot of bloodwork and monitoring and appointments are staggered, but the clinic flows well. You may see more than one nurse. It is important to utilize the patient portal if you have questions/concerns and you want to hear from the MD. Otherwise, call and leave a message for a nurse.
How was your experience with Susan Conway at Fertility Answers?
Dr. Conway was direct and to the point, a trait that I appreciated. She did not sugarcoat things. She was extremely knowledgeable and I appreciated her not "dumbing things down." She was based mainly in the Lafayette office, so I did not get to see her at every visit and I was okay with that/and understood that at the beginning. She did 2 of my IUIs, both of my retrievals and my transfer. She was there for the important things. If I had questions I contacted her through the patient portal and she was quick to respond. She reviewed each of my medications with me and explained why they were being prescribed in the way they were. She changed the protocol for a second retrieval and provided a detailed explanation as to why. She called me personally with the results of my genetic testing.
What's one piece of advice would you give a prospective patient of Susan Conway at Fertility Answers?
Listen intently & ask questions if you do not understand something. She is willing to answer any and all questions, but you have to ask it.
During treatment, were you treated like a number or a human with Susan Conway at Fertility Answers?
Dr. Conway and the other Doctors in the practice were excellent. There was a lot of nursing turnover during my initial treatment and that was difficult. The ultrasound tech was amazing and so were my nurses when I did IVF. (once there was some stability.
Describe the protocols Susan Conway used in your cycles at Fertility Answers and their degree of success.
IUI: Letrozole was used for all 3 IUIs. I had bloodwork and monitoring at the cycle start, 5 days of letrozole and continued monitoring and bloodwork. HCG trigger shot 24 hrs prior to IUI. None of the IUIs were successful.
IVF: Dr. Conway used an "aggressive" protocol because of some low hormone levels. I did 2 egg retrievals. My first was an antagonist protocol starting with birth control and using a max dose of FSH and average does of LH. This resulted in single digit egg retrieval and ended with one viable 5-day embryo. The second retrieval was changed to a Lupron Flare protocol. The number of eggs retrived increased and resulted in 2 5-day embryos. The change to the micro-dose lupron was to improve chances of additional eggs. ICSI was used for fertilization and all embryos were PGT. 2 were viable. One was a frozen transfer that resulted in a live singleton birth.
Describe your experience with your nurse at Fertility Answers.
My nurses were excellent, my only complaint was that when it came time for the retrievals my primary nurse was not at the bedside. She did my intake, but a nurse from another office was brought in for the majority of the bedside care. I would have liked my primary nurse to be with me through the entire process.
Describe your experience with Fertility Answers.
A lot of things changed throughout my time at the clinic and I think there is more stability there now. I think it is important to know that you may not see your physician at every visit. There is a lot of bloodwork and monitoring and appointments are staggered, but the clinic flows well. You may see more than one nurse. It is important to utilize the patient portal if you have questions/concerns and you want to hear from the MD. Otherwise, call and leave a message for a nurse. They will return your call.
I think it is important to note that the lab staff is excellent. This is absolutely a strength and one that I think gets over looked quite often.
Describe the costs associated with your care under Susan Conway at Fertility Answers.
I was lucky to have some insurance coverage. I paid in office copays and they filed all charges with my insurance company. The largest out of pocket cost was the injectable medications for IVF
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