Susan Sarajari

Dominion Fertility

Rated 7.9
Strongly recommend: 51%Neutral: 21%Don't recommend: 28%7.9
51% strongly recommend
9 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8
8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.8
6.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6.8
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Chicago
Residency
UCLA
Fellowship
UCLA

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Susan Sarajari works at

Dominion Fertility
Rated 7.9
Strongly recommend: 58%Neutral: 18%Don't recommend: 24%7.9

At 1 office

Bethesda
10215 Fernwood Road
Bethesda, MD 20817
(703) 920-3890
Explore Clinic

9 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
9
9
Age 36
1 IVF
Diminished Ovarian Reserve
Male Factor
Tubal Blockage
European
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Sarajari recommended we do IVF within six months after seeing mine and my husband's diagnostic test results...recommended we use ICSI for fertilization, which resulted in 100% of our eggs being fertilized...She strongly recommended we do single transfer...always took the time to answer my questions (and invite questions as well). She made me feel that she was invested in my treatment and my success... I emailed her my concerns one night at 11:45pm, and she called me back personally at 9:15am the next morning, waited patiently for me to conference in my husband, and helped us talk through our options. I know that this included some information she'd told us before, but she still took the time to rehash it for us. It helped us make the most informed decision and made us feel empowered and confident that we were doing so.
One thing I think that is unique to Dominion is that the offer an in-home injection teaching. My coordinator sat with me and my husband for +1 hour at our kitchen table teaching us how to mix the meds, practice using the needle with a tester to get a feel for things. As someone nervous with needles, this was HUGE. Dominion clearly cares about their patients and staff - we had a big snowstorm in DC one weekend, and they put up their staff at the hotel across the street so there'd be no chance they'd miss work! Another strength of Dominion is that they have a very knowledgeable finance department. Critical when undertaking a large financial commitment like IVF.
How was your experience with Susan Sarajari at Dominion Fertility?
I was randomly assigned to Dr. Sarajari when I decided to pick Dominion Fertility - I am glad that I was! Of all the doctors (who are all very kind), I always felt the most comfortable with her. I like to know and understand all details, so I had a fair amount of questions. She always took the time to answer them, and she also gave me her email address to contact her when my husband and I were wrestling with doing IUI or IVF. I emailed her my concerns one night at 11:45pm, and she called me back personally at 9:15am the next morning, waited patiently for me to conference in my husband, and helped us talk through our options. I know that this included some information she'd told us before, but she still took the time to rehash it for us. It helped us make the most informed decision and made us feel empowered and confident that we were doing so.
What's one piece of advice would you give a prospective patient of Susan Sarajari at Dominion Fertility?
If you're like me and need to know every detail - I'd always make sure to have a notepad with you. And, when asking questions, I found it very helpful to have them at hand for a productive conversation. I think this would apply to most doctors though!
During treatment, were you treated like a number or a human with Susan Sarajari at Dominion Fertility?
Dr. Sarajari always took the time to answer my questions (and invite questions as well). She made me feel that she was invested in my treatment and my success.
Describe the protocols Susan Sarajari used in your cycles at Dominion Fertility and their degree of success.
Dr. Sarajari recommended we do IVF within six months after seeing mine and my husband's diagnostic test results. We waited on it (last ditch effort to try naturally) for three months, then started on Estrace, Gonal F (Follistim), Menopur and Ganirelax. My trigger shot was Lupron. Dr. Sarajari recommended we use ICSI for fertilization, which resulted in 100% of our eggs being fertilized. So far, that's where we are in the process!
Describe your experience with your nurse at Dominion Fertility. (Assigned nurse: Holli Simon)
I have said on more than one occasion that I wouldn't be able to go through IVF without Holli! She is patient, thorough, accessible, and kind. You can't really ask for anything more. It is very evident (and so very appreciated) that she cares about her patients. I went through IVF during a particularly busy time of the year for Dominion and she still got back to me in a timely manner when I had questions (a lot of them) and helped coordinate every detail.
Describe your experience with Dominion Fertility.
The staff is very friendly here. And competent (which sounds like a given, but at many doctor's offices sometimes I wonder). I never have to worry that I will not receive a call back when I have to leave the nurse or finance dept a message. One thing I think that is unique to Dominion is that the offer an in-home injection teaching. My coordinator sat with me and my husband for +1 hour at our kitchen table teaching us how to mix the meds, practice using the needle with a tester to get a feel for things. As someone nervous with needles, this was HUGE. Dominion clearly cares about their patients and staff - we had a big snowstorm in DC one weekend, and they put up their staff at the hotel across the street so there'd be no chance they'd miss work! Another strength of Dominion is that they have a very knowledgeable finance department. Critical when undertaking a large financial commitment like IVF. They helped battle my insurance on multiple occasions - even getting on a three-way call with me and them a few times to resolve matters. My only criticism (which honestly is slight) is that sometimes the morning monitoring hours can feel like a revolving door. With so many people coming in and out, the time with the doctors can be very fast. You need to speak up and ask question (how am I progressing, how many follicles do you see) otherwise you may not have a ton of information volunteered for you. Also, my retrieval fell on a Sunday AM, so my doctor was not there to do the procedure as I had hoped. I imagine that would have been different if it was on a week day.
Describe your experience with your monitoring appointments at Dominion Fertility.
Monitoring was relatively efficient. A few times it was busy (for example for people arriving the last ~20 min of the weekend AM window), but most of the time I was in and out in about 30-40 minutes.
Describe the costs associated with your care under Susan Sarajari at Dominion Fertility.
Under my insurance (so far!) costs have been about $5k to the clinic and $500 for meds (but we've reached our max for fertility drugs). We will incur additional fees for genetic testing (TBD). Since more drugs will be out of pocket, Dominion said they'd help me shop around for the best prices.
Describe Susan Sarajari's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dominion Fertility.
She strongly recommended we do single transfer
9
Doctor
Susan Sarajari
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
9
Clinic
Dominion Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
5
2
Age 33
1 Embryo Freezing
Diminished Ovarian Reserve
Tubal Blockage
East Asian
Income $100K - $199K
Doesn't Recommend
Doesn't Recommend
Successful
My experience was pretty mediocre. I didn't particular feel like a number to Dr. Sarajari but I also didn't necessary feel super attended to or well informed. I had to always initiate questions or do research online to figure out information...I wouldn't classify myself as a high need patient so I didn't need a lot of attention. I also am a mental health professional so had the capacity to cope with the unfortunate circumstances. However, at the same time would have appreciated a little more information regarding my care during my visits and more attention to mental health...
A major weakness [at Dominion Fertility] is their financial department....I had to initiate contact and find out the information I requested weeks ago. Not to mention I left multiple VMs with no return calls. When I finally talked with her on the phone, no apology...I felt more like a number when I came in for blood draws and monitoring...Every nurse was a little different. I interacted with multiple due to going between both Arlington and Bethesda clinic depending on where I was staying. Some nurses were more compassionate and informative than others. Overall, no one was terrible nor exceptional...
How was your experience with Susan Sarajari at Dominion Fertility?
My experience was pretty mediocre. I wouldn't classify myself as a high need patient so I didn't need a lot of attention. I also am a mental health professional so had the capacity to cope with the unfortunate circumstances. However, at the same time would have appreciated a little more information regarding my care during my visits and more attention to mental health. I have the capacity to ask questions myself but it would be nice to not have to elicit information all the time as it should be standard of care. I had weeks of delay due to hormone issues and became increasingly frustrated and felt a little out of the loop.
What's one piece of advice would you give a prospective patient of Susan Sarajari at Dominion Fertility?
Ask questions so you are well informed about your care.
During treatment, were you treated like a number or a human with Susan Sarajari at Dominion Fertility?
My experience was pretty mediocre. I didn't particular feel like a number to Dr. Sarajari but I also didn't necessary feel super attended to or well informed. I had to always initiate questions or do research online to figure out information. I felt more like a number when I came in for blood draws and monitoring which did not always involve Dr. Sarajari.
Describe the protocols Susan Sarajari used in your cycles at Dominion Fertility and their degree of success.
Due to my hormones preventing me from starting treatment, I had to take birth control pills. I had injections: gonal, menopur, ganirelix and lupron trigger shot. Injection were to stimulate multiple follicles to produce multiple eggs for retrieval. I ended up with 13 eggs, 5 fertilized and made it to freezing.
Describe your experience with your nurse at Dominion Fertility. (Assigned nurse: Kerry Hartman)
Every nurse was a little different. I interacted with multiple due to going between both Arlington and Bethesda clinic depending on where I was staying. Some nurses were more compassionate and informative than others. Overall, no one was terrible nor exceptional.
Describe your experience with Dominion Fertility.
A major weakness is their financial department. I worked with Leslie Jackson and continue to feel disappointed and frustrated. After I was diagnosed with fertility issues, I met with Leslie Jackson requesting an overview of what my insurance would or would not cover before I could decide to start treatment. She told me she would request auths and send to me, by email, the financial costs. With the understanding and knowledge that she probably is very busy, I did not follow up until a few weeks later when I didn't hear anything. I called my insurance prior to see if an auth was requested. It was not. When I contacted my coordinator about this, she said she would help me follow up with Leslie. I never heard from Leslie. I called my insurance later to follow up and found she had requested an auth the day after I contacted my coordinator but never heard from her that she did so. I called my insurance again in a few days and found that the auth was approved. After that, I had yet to hear from Leslie to inform me. I had to initiate contact and find out the information I requested weeks ago. Not to mention I left multiple VMs with no return calls. When I finally talked with her on the phone, no apology whatsoever, straight up business talk. She has a habit of speaking fast and as if everyone in the world should know how insurance works. There is no consideration for the financial impact that infertility issues have on an individual or couple. I would imagine that one of the biggest factors that prevent someone from considering treatment is financial capacity. The fact that Dominion Fertility has a poor financial navigation department decreases its value. Furthermore, Dr. Sarajari is not a credentialed reproductive endocrinologist specialist with Blue Cross Blue Shield. She is only credentialed as a gynecologist. As a result, she, in the eyes of insurance, does not get to charge a specialist copay, only the copay rate of a PCP/GYN. However, I had to pay the specialist copay to the clinic. While I believe Dr. Sarajari is providing specialist services, it is not my fault she did not credential herself as such with my insurance company. They are only counting a part of the copay I paid to the clinic, it created a discrepancy between what I paid and what insurance counted. This resulted in me meeting my deductible and out of pocket maximum at a later date in the eyes of insurance when in reality, I already met it because of the specialist copay rate. Before even contacting Leslie, I called my insurance multiple times to first get a better understanding of what was going on and to see if insurance made a mistake. As a previous billing provider myself, I know that insurance has screwed up before. Insurance told me the services with Dr. Sarajari were billed as PCP/GYN, not specialist so Dominion would have to resubmit for it to process and specialist. I contacted Leslie on the patient portal about requesting a refund or for her to figure things out with insurance. Of course, she responds immediately, unlike my past interactions with her where it takes longer for a response. She argued that the services were not PCP/GYN, which I don’t disagree with. However, if there is a billing error, it needs to be fixed to reflect the actual services. She said she will send bills for reprocessing. A long period of time passes, I hear nothing, I call my insurance to see if the bills were submitted for reprocessing. It has not. I wait some more, call back, still nothing submitted for reprocessing. I finally go back to Leslie who claimed that her colleagued submitted the bills for reprocessing. Then proceeds to try to tell me that if I pursued a reprocessing that I would have to pay more out of pocket because of scheduling fees. It still did not make sense to me. I asked for clarification only for her to talk fast and not really help me understand her logic. So of course I have to call insurance AGAIN and I tried to ask about the scheduling fees she spoke of. They had no idea what she was talking about. From my understanding with insurance and my own research, I wouldn’t have to pay more and the insurance company actually would pay less. My insurance told me that Dr. Sarajari simply isn’t credentialed as a specialist so if she wants to collect the specialist copay, she needs to get credentialed with insurance as one. I go back to Leslie again expressing my frustration as I have spent A LOT of time and energy on this matter with little support from her. My insurance agreed to call her to work things out but she has not returned calls. Her simple response to my distress was that she didn’t receive calls and that she works until 3:30pm. The fact that I have my embryos at the facility and I have to go back for a transfer makes me mad. I want to switch to another provider but feel stuck. I want to resolve these issues before I have to go back for the transfer but clearly it’s going to cost me more time and energy. Simply based on my experience with the financial department, I wouldn’t recommend Dominion.
Describe the costs associated with your care under Susan Sarajari at Dominion Fertility.
Roughly $8k
What specific things went wrong at Dominion Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Dominion Fertility.
See comments related to financial conflicts.
5
Doctor
Susan Sarajari
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
Dominion Fertility
Arlington
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, 16 Eggs Frozen
10
10
Age 26
1 Egg Freezing
Endometriosis
Uterine Fibroids
European
Latinx
Native American
Income $100K - $199K
Investment Banker
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I had hundreds of questions for her [Dr. Sarajari] that never went unanswered. She not only led me through the process her first visit, but also throughout, and was very careful to explain each step of the process...She was the most thorough doctor I've ever had, testing me several times for a certain hormone when the hormone level was too high in my blood and eventually referring me to other doctors to see what could be wrong
The Fair Oaks location was great! Did not feel crowded at all and everything was immaculately clean. It was not hard to find in the edifice, either. Also, the staff were always polite and there was enough space to social distance. They always answered the phone...although not assigned to me, she [my nurse] was so nice every time I came in and was amazing at taking my blood/explaining processes to me.
How was your experience with Susan Sarajari at Dominion Fertility?
I loved my experience with Doctor Sarajari! She was extremely intelligent, and had so much knowledge about the process. I had hundreds of questions for her that never went unanswered. She not only led me through the process her first visit, but also throughout, and was very careful to explain each step of the process. She was the most thorough doctor I've ever had, testing me several times for a certain hormone when the hormone level was too high in my blood and eventually referring me to other doctors to see what could be wrong. I enjoyed being her patient!
What's one piece of advice would you give a prospective patient of Susan Sarajari at Dominion Fertility?
Be grateful she is your patient, ask tons of questions. She will answer all of them and has the expertise to do so.
During treatment, were you treated like a number or a human with Susan Sarajari at Dominion Fertility?
My experience with Doctor Sarajari was truly unparalleled. She was very kind, very patient, and extremely thorough in every respect. From the moment I stepped into her office she thoughtfully answered any questions that I had. There was no detail that went ignored; when I went to email and ask about whether or not I should keep using CBD gummies during the hormone injection phase of my cycle, she said to skip it. She also had my hormones tested several other times to double check that my prolactin levels were high; over a period of 5 months they were tested and they are, in fact, too high so she is referring me to an endocrinologist to discuss. Could not be more grateful!
Describe the protocols Susan Sarajari used in your cycles at Dominion Fertility and their degree of success.
We did a usual egg freezing cycle. I was told that the hormones sometimes make you emotional, so I chose to defer throughout the holidays because my mom had died earlier in the year. I had a high AMH level and was told the predicted number of eggs that would be retrieved, which turned out to be almost exactly accurate.
Describe your experience with your nurse at Dominion Fertility. (Assigned nurse: Lisa and Christina)
Christina, thank you for answering every single email I sent almost immediately! You were patient and kind and I am grateful. Lisa was especially delightful - although not assigned to me, she was so nice every time I came in and was amazing at taking my blood/explaining processes to me.
Describe your experience with Dominion Fertility.
The Fair Oaks location was great! Did not feel crowded at all and everything was immaculately clean. It was not hard to find in the edifice, either. Also, the staff were always polite and there was enough space to social distance. They always answered the phone.
Describe the costs associated with your care under Susan Sarajari at Dominion Fertility.
Very few, my insurance covered 90% or more.
Describe Susan Sarajari's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dominion Fertility.
N/A
What specific things went wrong at Dominion Fertility?
  • Lost results
Describe the specific things that went wrong at Dominion Fertility.
The only "hiccup" per se with the experience was when I went to get tested for something (can't remember what, exactly) and the nurse taking my blood offered to take my blood for my prolactin levels, which had been high and which I had mentioned I needed to go to another lab to get tested for. She said it would be easier to take it for me right then and there. Unfortunately they called a day later to say they could not find the results and I would have to go to the lab again. Did not see that nurse after that, and was unclear if this mistake occurred because it had not been the plan to take my blood for prolactin in the first place. I didn't mind.
10
Doctor
Susan Sarajari
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Dominion Fertility
Fairfax
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
9
9
Age 26
Diminished Ovarian Reserve
Prefer not to answer
Income $100K - $199K
2nd of 3 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I have only had one introductory call with Dr. Sarajari so far, but she took a lot more time than my other doctors to explain my options and provide suggestions. She suggested I get another diagnostic test done, which ended up being really helpful. I felt respected, heard, and not rushed when I spoke with her...I felt like a human because she spent a good amount of time and did not rush me into a decision, which would have felt like I was just another number to her.
I have only spoken to a couple nurses on the phone [at Dominion Fertility], but they were very helpful!...they impressed me immediately. Despite everything going on with the caronavirus, I received a call from the doctor two days after requesting one. They seemed organized and uploaded my previous labs quickly so she had them available to review. Someone proactively reached out to ensure they had the correct forms. The financial adviser is quite nice, but not incredibly flexible. I was hoping to donate eggs while doing egg freezing for my own use, and she seemed uncomfortable with asking the doctor or donor coordinator whether that was possible. She suggested I call the donor coordinator myself, but seemed discouraging. Considering how expensive egg freezing is, I wished she had been more encouraging in trying to find creative ways to financially access expensive treatment.
How was your experience with Susan Sarajari at Dominion Fertility?
I have only had one introductory call with Dr. Sarajari so far, but she took a lot more time than my other doctors to explain my options and provide suggestions. She suggested I get another diagnostic test done, which ended up being really helpful. I felt respected, heard, and not rushed when I spoke with her.
What's one piece of advice would you give a prospective patient of Susan Sarajari at Dominion Fertility?
Ask all your questions!
During treatment, were you treated like a number or a human with Susan Sarajari at Dominion Fertility?
I felt like a human because she spent a good amount of time and did not rush me into a decision, which would have felt like I was just another number to her.
Describe the protocols Susan Sarajari used in your cycles at Dominion Fertility and their degree of success.
I have not reached this point, but she ordered another blood panel because she wanted to double check them before going forward. I liked that because it didn't feel rushed.
Describe your experience with the nursing staff at Dominion Fertility.
I have only spoken to a couple nurses on the phone, but they were very helpful!
Describe your experience with Dominion Fertility.
Although I am new to this clinic, they impressed me immediately. Despite everything going on with the caronavirus, I received a call from the doctor two days after requesting one. They seemed organized and uploaded my previous labs quickly so she had them available to review. Someone proactively reached out to ensure they had the correct forms. The financial adviser is quite nice, but not incredibly flexible. I was hoping to donate eggs while doing egg freezing for my own use, and she seemed uncomfortable with asking the doctor or donor coordinator whether that was possible. She suggested I call the donor coordinator myself, but seemed discouraging. Considering how expensive egg freezing is, I wished she had been more encouraging in trying to find creative ways to financially access expensive treatment.
Describe the costs associated with your care under Susan Sarajari at Dominion Fertility.
NA - I am gathering the details now.
Describe Susan Sarajari's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dominion Fertility.
NA
9
Doctor
Susan Sarajari
Humanity
Communication
Frequency Seen
Compassion
Adaptability
9
Clinic
Dominion Fertility
Washington DC
Operations
Scheduling
Billing Department
Nursing Staff
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
7
8
Age 44 - 45
1 IVF
Diminished Ovarian Reserve
European
Income $50K - $99K
Operations
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
[Dr. Susan Sarajari] She communicates well. Calls you directly with any updates or news on your cycle. She listens very well and answers questions clearly. I’m not sure how much experience with older patients she has, but she is willing to try and give you a fair chance before pushing donor eggs...Only allows single transfer in older patients. Not sure about younger patients.
[Dominion Fertility] They now use a portal to send you updates and communicate through. I had come confusion understanding my protocol calendar and they were helpful sitting down and walking me through it...[nurses] They both chat with you answer questions quickly and seem to like their job...First come first serve early morning hours [for monitoring appointments]
How was your experience with Susan Sarajari at Dominion Fertility?
She communicates well. Calls you directly with any updates or news on your cycle. She listens very well and answers questions clearly. I’m not sure how much experience with older patients she has, but she is willing to try and give you a fair chance before pushing donor eggs.
What's one piece of advice would you give a prospective patient of Susan Sarajari at Dominion Fertility?
Come prepared with IVF knowledge and questions. You won’t get a lesson in IVF or its procedures at your visit. Read up on it before you go.
During treatment, were you treated like a number or a human with Susan Sarajari at Dominion Fertility?
Dr. Sarajari is willing to sit and talk to you and listen. She is willing to try different options and is very to the point. The office staff is friendly and well run.
Describe the protocols Susan Sarajari used in your cycles at Dominion Fertility and their degree of success.
44 DOR and age is a factor. First round I was put on lupron for 10 days, then 300 menopur and 300 gonol f (highest does) very slow response. At retrieval no luck 1 follicle empty and 2nd ovary couldn’t be reached due to enlarged uterus. I need a hysteroscopy. 2nd round primes with estrogen and did 300 of menopur and 300 gonal no response at all. Estrogen shut me down. Cycle canceled.
Describe your experience with your nurse at Dominion Fertility. (Assigned nurse: Holli)
The whole nursing team is great. Holli has been wonderful and I have become fond of Nicole. They both chat with you answer questions quickly and seem to like their job.
Describe your experience with Dominion Fertility.
Very clean, organized and well run. They now use a portal to send you updates and communicate through. I had come confusion understanding my protocol calendar and they were helpful sitting down and walking me through it.
Describe your experience with your monitoring appointments at Dominion Fertility.
First come first serve early morning hours
Describe the costs associated with your care under Susan Sarajari at Dominion Fertility.
Unsure I have insurance and it covers a lot
Describe Susan Sarajari's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dominion Fertility.
Only allows single transfer in older patients. Not sure about younger patients.
What specific things went wrong at Dominion Fertility?
  • Failed to order appropriate test
Describe the specific things that went wrong at Dominion Fertility.
Need a hysteroscopy to see if I can carry a child and get a period again to know what cycle day I’m on. I’ve done 2 rounds and just got the referral
7
Doctor
Susan Sarajari
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Dominion Fertility
Bethesda
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 30 - 31
2 IUI
Anovulation
Male Factor
PCOS
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Every question was always answered [by Dr. Sarajari]. She provided very detailed explanations of every process. I met with her at every visit. She examined me at every visit. She did not hesitate in recommending we move on to IVF given our diagnoses. She did not waste our time or money with interventions that were not likely to work...Our plan is to do an egg retrieval and freeze for future use with frozen embryo transfer.
There are three facilities in the area [for Dominion Fertility] and only the Arlington office is available for weekend and holiday monitoring. Arlington starts at 6:30 during the week and the other two offices start at 7. You will have to pay for parking at the Bethesda office. Strengths: they get you in and out in a timely manner. Weaknesses: appointment options can be limited if you need an early appointment.
How was your experience with Susan Sarajari at Dominion Fertility?
Every question was always answered. She provided very detailed explanations of every process. I met with her at every visit. She examined me at every visit. She did not hesitate in recommending we move on to IVF given our diagnoses. She did not waste our time or money with interventions that were not likely to work.
What's one piece of advice would you give a prospective patient of Susan Sarajari at Dominion Fertility?
Bring questions that you have and write them down before appointments.
During treatment, were you treated like a number or a human with Susan Sarajari at Dominion Fertility?
Dr. Sarajari is the only doctor to see me at this practice. She is thorough and provides information regarding every step of the process.
Describe the protocols Susan Sarajari used in your cycles at Dominion Fertility and their degree of success.
I am just starting my first IVF cycle with Dr. Sarajari. Our plan is to do an egg retrieval and freeze for future use with frozen embryo transfer. I will have a couple of weeks on birth control pills to get my body back to baseline before starting the medications needed to do the transfer. She supported my and my husband’s decision to have him freeze sperm prior to starting secondary to him having extremely low normal morphology. We wanted to make sure there some good ones available prior to my surgery.
Describe your experience with your nurse at Dominion Fertility. (Assigned nurse: Holli Simon)
Our care coordinator is excellent. She is always available by email or phone. She updates us on test results promptly. She is empathetic to our needs and concerns.
Describe your experience with Dominion Fertility.
There are three facilities in the area and only the Arlington office is available for weekend and holiday monitoring. Arlington starts at 6:30 during the week and the other two offices start at 7. You will have to pay for parking at the Bethesda office. Strengths: they get you in and out in a timely manner. Weaknesses: appointment options can be limited if you need an early appointment.
Describe the costs associated with your care under Susan Sarajari at Dominion Fertility.
$10,000. This included out of pocket max that remained for the year, as well as a few items that were not covered by insurance.
Describe Susan Sarajari's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dominion Fertility.
For our age we will be doing a single embryo transfer. I am 31, so I support this plan.
10
Doctor
Susan Sarajari
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Dominion Fertility
Bethesda
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
10
Age 36
Fertility Medications
Anovulation
Male Factor
PCOS
Tubal Blockage
Uterine Fibroids
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
There are times the doctors travel between their multiple offices, and you may have to wait a few minutes, but she [Dr. Sarajari] is worth the wait... was the first doctor to explain things to me in a way that felt not only healing, but manageable. She was an answer to many worries and frustrations...makes us feel heard and valued. When she discovered my uterine fibroids or polyps (still waiting for the surgery/results), it was a busy day and I know she had other places to be, but she sat with me and my husband and very empathetically answered all of our questions and calmed our concerns. I'm sure the same will continue as we move on to our next steps.
any blood draws, monitoring, or discussions with the nurses [at Dominion Fertility- Bethesda] has been so wonderful. I really enjoy each of them. All of them have been compassionate, and eager to help in anyway...We are hoping to do the guaranteed program which is about 26k, includes many things, but medications and such are outside of this cost... Overall, we are very satisfied and feel like we are in good hands.
How was your experience with Susan Sarajari at Dominion Fertility?
Dr. Sarajari has been extremely beneficial to me and my husband. We are still waiting to start IVF, but trust we are in good/capable hands. I was frustrated and bummed and honestly scared about so many things before our first consult, but when you walk into the office there is a sign that says, "the only thing strong than fear is hope," and from the first handshake with Dr. Sarajari her hope was contagious. Dr. Sarajari is a compassionate expert who makes us feel heard and valued. When she discovered my uterine fibroids or polyps (still waiting for the surgery/results), it was a busy day and I know she had other places to be, but she sat with me and my husband and very empathetically answered all of our questions and calmed our concerns. I'm sure the same will continue as we move on to our next steps.
What's one piece of advice would you give a prospective patient of Susan Sarajari at Dominion Fertility?
Be patient. There are times the doctors travel between their multiple offices, and you may have to wait a few minutes, but she is worth the wait.
During treatment, were you treated like a number or a human with Susan Sarajari at Dominion Fertility?
Dr. Sarajari was the first doctor to explain things to me in a way that felt not only healing, but manageable. She was an answer to many worries and frustrations.
Describe the protocols Susan Sarajari used in your cycles at Dominion Fertility and their degree of success.
We are at the very beginning phases and waiting for all of this info for our particular case.
Describe your experience with your nurse at Dominion Fertility. (Assigned nurse: Holli)
So far it everything for our situation is in the initial stages, but any blood draws, monitoring, or discussions with the nurses has been so wonderful. I really enjoy each of them. All of them have been compassionate, and eager to help in anyway.
Describe your experience with Dominion Fertility.
The doctors and nurses I have worked with are wonderful. They each take time to make you feel at ease, and cared for. The office staff is also wonderful and organized. If I need to be constructive and provide an area for growth/weakness...we did had a few issues with the billing department. In my opinion, they were very minor and nothing that would make us choose another practice. Overall, we are very satisfied and feel like we are in good hands.
Describe the costs associated with your care under Susan Sarajari at Dominion Fertility.
We are hoping to do the guaranteed program which is about 26k, includes many things, but medications and such are outside of this cost.
Describe Susan Sarajari's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dominion Fertility.
I believe this clinic prefers eSET, but I am new to the process.
10
Doctor
Susan Sarajari
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Dominion Fertility
Bethesda
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
10
10
Age 33
1 IUI
2 IVF
Other
Black or African-American
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sarajari did not want to perform IVF until I was in better health physically...We opted for natural cycle IVF since my menses are regular...was very pleasant with us but also blunt and straight to the point. She listened to my concerns to help us make educated decisions. Once pregnant, she allowed me to stay in here care a little longer while I continued my search for an OB/GYN. Dr. Sarajari’s bedside manner is professional and warm.
Weakness [at Dominion Fertility]: very busy so you may not always be with your doctor as long as you'd like. May wait a few minutes longer than expected. Strengths: organized, friendly staff and nurses. Overall I'd refer others to DF and I actually have in the last three years since giving birth...She [nurse] was always pleasant and professional. Other nurses I've met briefly or spoken to on the phone were also pleasant and professional...
How was your experience with Susan Sarajari at Dominion Fertility?
I honestly cannot think of any weaknesses displayed by Dr. Sarajari. Her facility is very busy and did a great job of not rushing through our appointments. Most Dr’s are not very compassionate and that's understandable because they must remain objective. Dr. Sarajari is pleasant and east to converse with.
What's one piece of advice would you give a prospective patient of Susan Sarajari at Dominion Fertility?
Come prepared with questions and concerns.
During treatment, were you treated like a number or a human with Susan Sarajari at Dominion Fertility?
Dr. Sarajari was very pleasant with us but also blunt and straight to the point. She listened to my concerns to help us make educated decisions. Once pregnant, she allowed me to stay in here care a little longer while I continued my search for an OB/GYN. Dr. Sarajari’s bedside manner is professional and warm.
Describe the protocols Susan Sarajari used in your cycles at Dominion Fertility and their degree of success.
When my blood tests revealed that I was hypothyroid, she had me retest to be sure. I was then put on a three month plan to treat the disease. We were not able to move forward until the three months and I has more bloodwork completed. My sonogram showed growths within my uterus so she referred me to have a hysteroscopy performed. Once both issues we're treated, we moved forward with natural-cycle IVF. Dr. Sarajari did not want to perform IVF until I was in better health physically
Describe your experience with your nurse at Dominion Fertility.
She was always pleasant and professional. Other nurses I've met briefly or spoken to on the phone were also pleasant and professional.
Describe your experience with Dominion Fertility.
Weakness: very busy so you may not always be with your doctor as long as you'd like. May wait a few minutes longer than expected. Strengths: organized, friendly staff and nurses. Overall I'd refer others to DF and I actually have in the last three years since giving birth.
Describe the costs associated with your care under Susan Sarajari at Dominion Fertility.
We spent approximately $13,000
Describe Susan Sarajari's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dominion Fertility.
We opted for natural cycle IVF since my menses are regular. NCIVF uses less or no hormonal medications. Decreases the chance of multiple births. One egg is retrieved for fertilization.
10
Doctor
Susan Sarajari
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Dominion Fertility
Bethesda
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2018, Unsuccessful
8
8
Age 43 - 45
10 IVF
1 Egg Freezing
Donor Eggs
Surrogacy
Diminished Ovarian Reserve
Unexplained
South Asian
Income $100K - $199K
Consultant
1st of 2 Docs
Neutral
Neutral
Unsuccessful
Dr Sarajari was very caring and was available by phone and email when I needed...was very compassionate and did take a vested interest in my care. We just had too many setbacks. It would have helped if they spent more time trying to see why things were not working vs just continuing to try...We did natural cycle IVF which worked well for me vs simulated IVF. However, no pregnancy resulted. Also we did donor eggs but all the transfer failed.
Monitoring at this location [Dominion Fertility - Bethesda] was very convenient as it was not that busy...Costs at Dominion were reasonable compared to other clinics... The weakness here was that when things were not working they did not spend time trying to figure out why as much as they should have. We might have saved some failed transfers then...Natalie [nurse] was great and walked me through the process every time. She was also really good about keeping in touch via emails.
How was your experience with Susan Sarajari at Dominion Fertility?
Dr Sarajari was very compassionate and did take a vested interest in my care. We just had too many setbacks. It would have helped if they spent more time trying to see why things were not working vs just continuing to try
What's one piece of advice would you give a prospective patient of Susan Sarajari at Dominion Fertility?
If treatment is not working, just spend time analyzing why vs continuing to try
During treatment, were you treated like a number or a human with Susan Sarajari at Dominion Fertility?
Dr Sarajari was very caring and was available by phone and email when I needed. That is not the case with most doctors. The clinic did have a vested interest in me but for us things just did not work out
Describe the protocols Susan Sarajari used in your cycles at Dominion Fertility and their degree of success.
We did natural cycle IVF which worked well for me vs simulated IVF. However, no pregnancy resulted. Also we did donor eggs but all the transfer failed.
Describe your experience with your nurse at Dominion Fertility. (Assigned nurse: Natalie Sofia)
Natalie was great and walked me through the process every time. She was also really good about keeping in touch via emails.
Describe your experience with Dominion Fertility.
Dominion is less of a factory and more compassionate (vs like Shady Grove). I did really enjoy being their patient. I just wish we had better luck. The weakness here was that when things were not working they did not spend time trying to figure out why as much as they should have. We might have saved some failed transfers then.
Describe your experience with your monitoring appointments at Dominion Fertility.
Monitoring at this location was very convenient as it was not that busy.
Describe the costs associated with your care under Susan Sarajari at Dominion Fertility.
Costs at Dominion were reasonable compared to other clinics
Describe Susan Sarajari's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dominion Fertility.
no
8
Doctor
Susan Sarajari
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Dominion Fertility
Bethesda
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources