Susan Trout

Colorado Reproductive Endocrinology

Available Lines of Communication

Doctor, Nurse available by email
Doctor email
Nurse email
Nurse available by direct line
Direct line to nurse
Not available by cell phone
Not available by personal cell phone
Medical SchoolAlbert Einstein
ResidencyRWJ Rutgers
FellowshipRWJ Rutgers
Denver
4600 Hale Pkwy #350
Denver, CO 80220
(303) 321-7115
On a scale from 0-10, how likely are you to recommend Susan Trout to a friend?
Strongly recommend: 37%Neutral: 28%Don't recommend: 35%7
14 assessments
  • 37% Strongly recommend (9-10)
  • 28% Neutral (7-8)
  • 35% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
7.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
7.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
5.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Colorado Reproductive Endocrinology to a friend?
Strongly recommend: 37%Neutral: 28%Don't recommend: 35%6.9
14 assessments
  • 37% Strongly recommend (9-10)
  • 28% Neutral (7-8)
  • 35% Don't recommend (0-6)
14 assessments
7
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
?
Treatment
IUI
Diagnosis
Recurrent Pregnancy Loss, Male Factor, PCOS
7
I have been a patient of Dr. Trout's for a year for infertility, but have not started interventions yet. My husband and I first scheduled an appointment with her after we hid the one-year mark of trying without success. Then, I got pregnant and miscarried early. We went back and Dr. Trout did some tests and diagnosed me with PCOS. She suggested medicated IUI. We were saving up for that when I got pregnant again. This time it was an ectopic pregnancy and I lost my right tube. We are going to pursue IVF next.
+ Read more
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Writer
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI
Diagnosis
Recurrent Pregnancy Loss, Male Factor, PCOS
7
How was your experience with Susan Trout at Colorado Reproductive Endocrinology?
My experience is unique in that I have been a patient of Dr. Trout's for a year for infertility, but have not started interventions yet. My husband and I first scheduled an appointment with her after we hid the one-year mark of trying without success. Then, I got pregnant and miscarried early. We went back and Dr. Trout did some tests and diagnosed me with PCOS. She suggested medicated IUI. We were saving up for that when I got pregnant again. This time it was an ectopic pregnancy and I lost my right tube. We are going to pursue IVF next.
What's one piece of advice would you give a prospective patient of Susan Trout at Colorado Reproductive Endocrinology?
She can talk around direct questions, so if you really want an answer on a specific question, be very direct.
During treatment, were you treated like a number or a human with Susan Trout at Colorado Reproductive Endocrinology?
Dr. Trout is not exactly warm, but she does make you feel confident in her assessments. She takes the time to talk with you in-person and I know she personally reads the messages I've sent to the clinic.
Describe your experience with the nursing staff.
It's hit or miss. There is one nurse who is absolutely amazing. She's smart, direct and specific with her instructions. She answers questions thoroughly and doesn't rush you off the phone. However, there is another nurse who I had to ask not to work with any longer. She was abrupt and rude when I was telling her I had an ectopic pregnancy because I hadn't informed them sooner (um, sorry, i was having emergency surgery).
Describe your experience with Colorado Reproductive Endocrinology.
The office manager, who handles billing, is a bad communicator and seems incredibly disorganized. For example, she informed us that our insurance would not cover a semen analysis, so we paid out of pocket because that was our 'cheaper option'. So we were surprised to get an EOB from our insurance for it that showed that they covered the cost! I think it was an honest error, and they were quick to refund us, but it was a hassle that could have been avoided with more attention to detail. It didn't give us much faith in her interpretation of our insurance coverage. So, if you use this clinic, verify everything the clinic says with your insurance directly!
Describe the costs associated with your care under Susan Trout at Colorado Reproductive Endocrinology.
Consultations were around $200 Genetic tests were in the thousands, but our insurance covered them. Dr. Trout said they would be "a few hundred" but when we got our EOB, they were almost $10,000 for two of us.
What specific things went wrong at Colorado Reproductive Endocrinology?
  • Failed to call with results
  • Provided conflicting information
7
Doctor
Susan Trout
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Colorado Reproductive Endocrinology
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Susan Trout at Colorado Reproductive Endocrinology.

Verified

This patient has provided documentation of treatment at this clinic.

8
Age
38
Treated
2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
8
She was very patient with us and answered our many questions with an appropriate level of detail. My wife and I got the sense that Dr Trout genuinely likes reproductive endocrinology, but just as importantly, enjoys helping people through their journey. Although Dr Trout did not personally administer the tests or procedures that we explored, we felt that she always had time for us whenever we needed counsel or information.
+ Read more
Age
38
Treated
2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Entrepreneur
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
8
How was your experience with Susan Trout at Colorado Reproductive Endocrinology?
Our first visit with Dr Trout was about one year from our first attempts to concieve naturally. We had a LOT of questions, since we were relatively new to this process. She was very patient with us and answered our many questions with an appropriate level of detail. My wife and I got the sense that Dr Trout genuinely likes reproductive endocrinology, but just as importantly, enjoys helping people through their journey. Although Dr Trout did not personally administer the tests or procedures that we explored, we felt that she always had time for us whenever we needed counsel or information.
What's one piece of advice would you give a prospective patient of Susan Trout at Colorado Reproductive Endocrinology?
I would advise anyone seeing Dr Trout to be an information sponge. Get informed. Do a little research on your own, come with questions, and be prepared for answers. Along these lines, I would advise new patients of Dr Trout what a reasonable test/procedure schedule might be for your circumstances, as well as the costs involved, possible side effects, and chances of success for those procedures.
During treatment, were you treated like a number or a human with Susan Trout at Colorado Reproductive Endocrinology?
Dr Trout demonstrated thorough medical knowledge, yet also showed plenty of relational empathy from her own journey. She ackowledged our feelings, and the difficulty of the process we're going through.
Describe the protocols Susan Trout used in your cycles at Colorado Reproductive Endocrinology and their degree of success.
Dr Trout seemed to encourage a minimalist strategy; starting with scheduled intercourse, then adding in the next least invasive assistance each cycle. My wife and I made some of our own adjustments as needed, but our treatment planhas been incrementally more aggressive each cycle: 1) scheduled intercourse, 2) unmedicated IUI, 3) Clomid and scheduled intercourse, 4) Clomid, Ovidrel, and IUI, 5) currently planning another Clomid and scheduled intercourse cycle, followed by 6) injectables and IUI, and 7) possible IVF after that.
Describe your experience with the nursing staff.
Most of the cursing staff treated us like actual people, and not like nameless "cases." The younger staff lacked a certain professionalism, which is to be expected, but most of the staff seemed to be like-minded with Dr Trout.
Describe your experience with Colorado Reproductive Endocrinology.
Dr Trout isn't the most hand-on with procedures, nor the most aggressive with treatment plans. If you're expecting a "one and done" clinic, this isn't the place. This is not to say that her methods aren't effective, it more a matter of her personal approach to the process.
Describe the costs associated with your care under Susan Trout at Colorado Reproductive Endocrinology.
Our costs were slightly less than what we expected. Each IUI was between $400-$500, Ovidrel was much cheaper than expected at $110/per, and other tests were exactly as expected.
What specific things went wrong at Colorado Reproductive Endocrinology?
  • Failed to call with results
8
Doctor
Susan Trout
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Colorado Reproductive Endocrinology
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Susan Trout at Colorado Reproductive Endocrinology.

Verified

This patient has provided documentation of treatment at this clinic.

9
Age
38
Treated
2018
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Unexplained
9
Dr. Trout is good at explaining things and answering all our questions in a way that is easy to understand. She's also candid about tests and procedures that are unnecessary, which we really appreciate since we're self-pay (she didn't order a whole bunch of stuff that wasn't going to help). She is direct and kind at the same time, and I feel like she understands not just the biology but also the emotional toll.... Since we have unexplained infertility, we started with Clomid IUIs, which seems to be fairly standard.
+ Read more
Age
38
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Unexplained
9
How was your experience with Susan Trout at Colorado Reproductive Endocrinology?
Dr. Trout is good at explaining things and answering all our questions in a way that is easy to understand. She's also candid about tests and procedures that are unnecessary, which we really appreciate since we're self-pay (she didn't order a whole bunch of stuff that wasn't going to help). She is direct and kind at the same time, and I feel like she understands not just the biology but also the emotional toll.
What's one piece of advice would you give a prospective patient of Susan Trout at Colorado Reproductive Endocrinology?
I think it helps to go in with questions prepared, whether about your insurance or your procedures.
During treatment, were you treated like a number or a human with Susan Trout at Colorado Reproductive Endocrinology?
Dr. Trout and her staff are friendly and kind. The clinic is relatively small, so we meet the same staff over and over. Dr. Trout spent a lot of time answering our questions about treatment and possible causes for our infertility that can't be explained by testing.
Describe the protocols Susan Trout used in your cycles at Colorado Reproductive Endocrinology and their degree of success.
Since we have unexplained infertility, we started with Clomid IUIs, which seems to be fairly standard.
Describe your experience with the nursing staff.
We've worked with two nurses. They went over test results and treatment plans in person. They are really great at answering questions by phone; they take the call immediately or call back within an hour usually. That flexibility helps because we don't have to go into the office unless we're doing an actual test or procedure.
Describe your experience with Colorado Reproductive Endocrinology.
It's small, which makes it feel personal, and they still do weekend appointments as needed. We haven't seen Dr. Trout herself much; the vast majority of our interactions are with the nurses (and on the weekend, the nurses aren't there, just the techs). Dr. Trout's approach is minimally invasive, which also means you start with less expensive options. We like that, but some people may prefer to jump into a super aggressive approach.
Describe the costs associated with your care under Susan Trout at Colorado Reproductive Endocrinology.
Our testing was covered by insurance. IUIs were around $450-ish, not including the cost of drugs.
Describe Susan Trout's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Colorado Reproductive Endocrinology.
N/A
9
Doctor
Susan Trout
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Colorado Reproductive Endocrinology
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

6
Age
45 - 48
Treated
2015 - 2018
Success with this Doc
No
Treatment
6 IUI, Donor Sperm
Diagnosis
Unexplained
6
She [Dr. Trout] is good at responding to questions and providing information when asked but she is somewhat passive about trying different things and doing diagnostics when things don't work. I had to ask for it, and ask a lot of questions about what other options we could try.... I had donor embryos. We tried a LOT of estrogen to get my lining thick enough, and progesterone. She was also willing to try (and she was the one who suggested) something experimental - an expensive drug usually used to fight cancer, that has inconsistent results in helping to thicken lining.
+ Read more
Age
45 - 48
Treated
2015 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI, Donor Sperm
Diagnosis
Unexplained
6
How was your experience with Susan Trout at Colorado Reproductive Endocrinology?
She is good at responding to questions and providing information when asked but she is somewhat passive about trying different things and doing diagnostics when things don't work. I had to ask for it, and ask a lot of questions about what other options we could try. With that said, she is not scary or intimidating and when I told her that acupuncture seemed to work she was very willing to hear it and adjust accordingly which I appreciated because some doctors won't consider alternative methods.
What's one piece of advice would you give a prospective patient of Susan Trout at Colorado Reproductive Endocrinology?
Be politely proactive and ask lots of questions about what other things to try, and what she seeing in the results.
During treatment, were you treated like a number or a human with Susan Trout at Colorado Reproductive Endocrinology?
It's a small office and they consistently had me work with the same nurse which meant she knew what was going on when I spoke to her.
Describe the protocols Susan Trout used in your cycles at Colorado Reproductive Endocrinology and their degree of success.
I had donor embryos. We tried a LOT of estrogen to get my lining thick enough, and progesterone. She was also willing to try (and she was the one who suggested) something experimental - an expensive drug usually used to fight cancer, that has inconsistent results in helping to thicken lining. I liked it that she was willing to try it and to go to bat with my health insurance provider to try to get it covered.
Describe your experience with your nurse at Colorado Reproductive Endocrinology. (Assigned nurse: The fabulous Melinda)
It was great to have one person consistently, which was very different from my experience at a different doctors office previously. She is very succinct, to the point, without excessive emotion which I appreciate. She is willing to go to bat for me when needed.
Describe your experience with Colorado Reproductive Endocrinology.
Great that it's small - I don't feel at all like I get lost amongst the noise. I recognize almost all the staff, and the doctor callede from her cell phone one time when needed. It's much more personal than other places I've been.
Describe the costs associated with your care under Susan Trout at Colorado Reproductive Endocrinology.
Not sure how to answer this. It seems in line with others.
Describe Susan Trout's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Colorado Reproductive Endocrinology.
They explained the pros and cons of one embryo versus multiple and helped me think through it.
What specific things went wrong at Colorado Reproductive Endocrinology?
  • Failed to send your chart to another clinic
6
Doctor
Susan Trout
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Colorado Reproductive Endocrinology
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Susan Trout at Colorado Reproductive Endocrinology.

6
Age
33
Treated
2017
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Male Factor, Unexplained
6
Dr. Trout is clearly very bright, and is kind, but not great with talking through all aspects of procedures, treatment, medication. I was disappointed that her nurse did 95% of my intake consultation and I only spent the last 5% of the appointment with Dr Trout, where she didn't ask me any questions really about medical history etc, but began prescribing treatment. I feel like Dr Trout is extremely bright and qualified, but I never quite felt comfortable as her patient - she was a bit impersonal and hard to communicate with.
+ Read more
Age
33
Treated
2017
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
Male Factor, Unexplained
6
How was your experience with Susan Trout at Colorado Reproductive Endocrinology?
Dr. Trout is clearly very bright, and is kind, but not great with talking through all aspects of procedures, treatment, medication. I was disappointed that her nurse did 95% of my intake consultation and I only spent the last 5% of the appointment with Dr Trout, where she didn't ask me any questions really about medical history etc, but began prescribing treatment. I feel like Dr Trout is extremely bright and qualified, but I never quite felt comfortable as her patient - she was a bit impersonal and hard to communicate with.
During treatment, were you treated like a number or a human with Susan Trout at Colorado Reproductive Endocrinology?
One example: last week I went in to CRE for blood work. When I was sitting in the waiting room, both Dr. Trout and my nurse Melinda walked through the waiting room at separate times. I said hello to each of them, having met each multiple times for my 2 consultations, 3 ultrasounds and 3 IUIs, in which they both were treating me. Neither of them said hello in return and looked at me like they didn't recognize me.
Describe the protocols Susan Trout used in your cycles at Colorado Reproductive Endocrinology and their degree of success.
3 rounds of IUI: #1 and #2 w/ 50 mg clomid days 3-8, ovidrel injection. #3 w/100 mg clomid days 3-8.
Describe your experience with your nurse at Colorado Reproductive Endocrinology. (Assigned nurse: Melinda)
Melinda was very terse and seemed almost dismissive when talking to you. Felt like a strict teacher who you know has your best interests at heart (hopefully) but who your interactions with are not overly pleasant.
Describe your experience with Colorado Reproductive Endocrinology.
CRE is small, so you get to know all of the staff there (even if they don't remember you).
Describe the costs associated with your care under Susan Trout at Colorado Reproductive Endocrinology.
Each IUI was out of pocket $450 I believe. Plus an ultrasound each cycle ($150) and medications (clomid and ovidrel were total around $200 each month). Grand total for 3 IUIs plus consultations was probably between $2500-$3000.
6
Doctor
Susan Trout
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Colorado Reproductive Endocrinology
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

0
Age
38
Treated
2013
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids, Other
0
The devastating information was shared in a passing manner, and she seemed annoyed having to explain the results to us. ... She had zero hope that I would ever get pregnant and assumed I, therefore, would not be interested in taking care of other reproductive health issues. My husband and I allowed Dr. Trout to remove the fibroid and resect the uterine septum only because the procedure was already scheduled, and we did not want to delay the next step in our fertility journey.
+ Read more
Age
38
Treated
2013
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids, Other
0
How was your experience with Susan Trout at Colorado Reproductive Endocrinology?
She is abrupt and does not show compassion to patients. She fails to educate patients on medical diagnoses and recommended treatments. She is not a skilled reproductive endocrinologist. She is pessimistic in her approach to care and does not listen to her patients' preferences. Local acupuncturists who work with infertility patients do not refer clients to Dr. Trout because they are not confident in the work she performs.
What's one piece of advice would you give a prospective patient of Susan Trout at Colorado Reproductive Endocrinology?
Don't see her unless you only need a fibroid removal. Find a different doctor to address your infertility problems. Schedule an appointment with a second reproductive endocrinologist to obtain a second opinion.
During treatment, were you treated like a number or a human with Susan Trout at Colorado Reproductive Endocrinology?
Dr. Trout's nurse called me with all test results, and some of my test results were unexpected. My FSH was 32 (elevated for my age), and my Anti-Mullerian Hormone was 0.16 (extremely low for my age), which indicated I had low ovarian reserve. I was scheduled for a pre-operative visit before having a fibroid removed, and at the pre-operative visit, we had to remind Dr. Trout to review the lab results with us. She delivered the test results and meaning of the results in an abrupt manner and blamed by infertility on cigarette smoking I did in college at weekend parties (highly unlikely to be the cause). The devastating information was shared in a passing manner, and she seemed annoyed having to explain the results to us. My husband and I knew more about the meaning of the results based on our own research rather than the explanation given by Dr. Trout. It was concerning that we were informed by Dr. Trout's nurse that she would discuss these results with us at the pre-operative visit, but she did not remember to do so without prompting. Also, I was scheduled to have uterine fibroids removed and a hysteroscopic resection of uterine septum by Dr. Trout, but Dr. Trout's note to her nurse stated that I may not even want surgery since my lab work was so terrible. She had zero hope that I would ever get pregnant and assumed I, therefore, would not be interested in taking care of other reproductive health issues. My husband and I allowed Dr. Trout to remove the fibroid and resect the uterine septum only because the procedure was already scheduled, and we did not want to delay the next step in our fertility journey.
Describe the protocols Susan Trout used in your cycles at Colorado Reproductive Endocrinology and their degree of success.
I had a hysteroscopic resection of my uterine septum and myomectomy (uterine fibroid removal). Dr. Trout only recommended I use donor eggs for IVF and would not consider minimal stimulation to retrieve eggs from my ovaries.
Describe your experience with the nursing staff.
The nurses returned calls promptly and answered questions. They were kind and compassionate on the phone and at the office.
Describe your experience with Colorado Reproductive Endocrinology.
Strengths: The office space is like a typical medical office. The staff respond quickly to phone calls and seem informed. The nurses and receptionists were kind. The clinical coordinator was organized. Weakness: Parking is challenging around the medical center where Dr. Trout is located. Staff do not seem as organized, and you may have to be proactive about calling to schedule treatments or tests.
Describe the costs associated with your care under Susan Trout at Colorado Reproductive Endocrinology.
I do not remember the costs for my myomectomy and uterine septum resection. Insurance paid 80% after deductible.
Describe Susan Trout's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Colorado Reproductive Endocrinology.
I don't know her thoughts on embryo transfer.
0
Doctor
Susan Trout
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Colorado Reproductive Endocrinology
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
38 - 44
Treated
2005 - 2011
Success with this Doc
Yes
Treatment
4 IUI, Donor Sperm
Diagnosis
10
She [Dr. Trout] was able to communicate what I needed to know and I understood the odds of getting pregnant. When I asked her how I could increase my odds she let me know the choices I had. I have heard other doctors refuse to allow an IUI simply because of a patient's age. She did not ever tell me that...She saw me for all of my visits. The IUIs were done by her nurse, but as a physician I may have been treated better than if I were not? I do not know that, but she waas very forthcoming about what I needed to know and we had a good rapport.
+ Read more
Age
38 - 44
Treated
2005 - 2011
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, Donor Sperm
Diagnosis
10
How was your experience with Susan Trout at Colorado Reproductive Endocrinology?
She was able to communicate what I needed to know and I understood the odds of getting pregnant. When I asked her how I could increase my odds she let me know the choices I had. I have heard other doctors refuse to allow an IUI simply because of a patient's age. She did not ever tell me that.
What's one piece of advice would you give a prospective patient of Susan Trout at Colorado Reproductive Endocrinology?
Be well informed about what it means to be inseminated. Be sure you want to move forward. Come to the office with questions at hand and ask them so you know what you need to know before you leave. Do not be afraid to ask if you are confused. This actually goes for any doctor visit.
During treatment, were you treated like a number or a human with Susan Trout at Colorado Reproductive Endocrinology?
She saw me for all of my visits. The IUIs were done by her nurse, but as a physician I may have been treated better than if I were not? I do not know that, but she waas very forthcoming about what I needed to know and we had a good rapport.
Describe the protocols Susan Trout used in your cycles at Colorado Reproductive Endocrinology and their degree of success.
We moved to clomid after my first IUI. Based on my numbers I was less likely to become pregnant without medication. Fortunately, I was pregnant on my second IUI for each child. We started with clomid and a trigger shot for my second pregnancy as I nad needed clomid for my first.
Describe your experience with the nursing staff.
They explained what would happen next. When I called they helped guide me as far as when to have an ultrasound. They helped bridge the care between seeing Dr. Trout. They clearly communicated with her.
Describe your experience with Colorado Reproductive Endocrinology.
It is a small office. I liked that approach rather than a situation where I might just be a number. I felt like she knew all of the patients in her office because it was smaller. Also it was a nice building. Easy parking and of course clean.
Describe the costs associated with your care under Susan Trout at Colorado Reproductive Endocrinology.
About $3000 total.
Describe Susan Trout's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Colorado Reproductive Endocrinology.
I only did IUIs
10
Doctor
Susan Trout
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Colorado Reproductive Endocrinology
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Susan Trout at Colorado Reproductive Endocrinology.

10
Age
26 - 31
Treated
2011 - 2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor, Uterine Fibroids
10
The process is a very emotional process and [Dr. Trout] addressed all of my concerns even when I was emotional. She answered emails, her assistants made phone calls. I never had any issues getting a hold of her or her staff to answer any of my questions or concerns...was always very forward with the results of our test but also showed compassion...made me feel comfortable very time she walked into the room.
+ Read more
Age
26 - 31
Treated
2011 - 2016
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor, Uterine Fibroids
10
How was your experience with Susan Trout at Colorado Reproductive Endocrinology?
Dr. Trout was always very forward with the results of our test but also showed compassion on helping me deal with all the emotions that went along with IVF. She made recommendations, was easy to contact and discuss questions with, and made me feel comfortable very time she walked into the room.
What's one piece of advice would you give a prospective patient of Susan Trout at Colorado Reproductive Endocrinology?
Be open with her, let her see your raw emotion, and she will show you compassion and hope!
During treatment, were you treated like a number or a human with Susan Trout at Colorado Reproductive Endocrinology?
The process is a very emotional process and Dr. Troutaddressed all of my concerns even when I was emotional. She answered emails, her assistants made phone calls. I never had any issues getting a hold of her or her staff to answer any of my questions or concerns.
Describe your experience with Colorado Reproductive Endocrinology.
Every day I walked into the clinic I felt as if I were among friends. Everyone greeted my husband and I by name and always made sure we were comfortable. At the beginning, I felt that we jumped into planning my IVF cycle without getting all the results to make sure it was time. I was disappointed when we had the cycle completely planned out only to get results back later and find that a certain issue had to be fixed first. It was easy to readjust the schedule, but it was very overwhelming.
Describe your experience with your monitoring appointments at Colorado Reproductive Endocrinology.
We lived nearly three hours away from the clinic. They worked with our local health clinic to do the ultrasounds. My hometown clinic would send over ultrasounds every morning and CRE would call by noon with the results and the next set of protocol.
10
Doctor
Susan Trout
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Colorado Reproductive Endocrinology
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

0
Age
29
Treated
2013
Success with this Doc
No
Treatment
1 Fertility Medications
Diagnosis
Endometriosis, PCOS
0
I had a cyst on my ovary that she [Dr Trout at Colorado Reproductive Endocrinology] did not remove during surgery because she inaccurately diagnosed it as a poly cystic ovary. The cyst continued to grow because it was an endometrial cyst. Eventually I landed myself in the ER because it was hemorrhaging blood and was the size of my ovary itself. She also missed endometriosis on my fallopian tubes. Also, incorrectly informed me that endometriosis cannot return a few months after a laparoscopy when absolutely it can.
+ Read more
Age
29
Treated
2013
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Graphic Designer
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 Fertility Medications
Diagnosis
Endometriosis, PCOS
0
How was your experience with Susan Trout at Colorado Reproductive Endocrinology?
I had a cyst on my ovary that she did not remove during surgery because she inaccurately diagnosed it as a poly cystic ovary. The cyst continued to grow because it was an endometrial cyst. Eventually I landed myself in the ER because it was hemorrhaging blood and was the size of my ovary itself. She also missed endometriosis on my fallopian tubes. Also, incorrectly informed me that endometriosis cannot return a few months after a laparoscopy when absolutely it can. However, thanks to this experience, I have helped to found a non-profit called the Endo Challenge which focuses on raising awareness for endometriosis and providing ACCURATE information to sufferers. Do not, under any circumstances, go into surgery with Susan Trout.
What's one piece of advice would you give a prospective patient of Susan Trout at Colorado Reproductive Endocrinology?
Don't do it. Find a new doctor!!!
During treatment, were you treated like a number or a human with Susan Trout at Colorado Reproductive Endocrinology?
She misdiagnosed me with many things. Had she paid better attention, I might not be on my third RE.
Describe the protocols Susan Trout used in your cycles at Colorado Reproductive Endocrinology and their degree of success.
The only treatment was metformin for a pcos cyst that I didn't have.
Describe your experience with the nursing staff.
It took 4 months after the laparoscopy was done for anyone to get in touch with me regarding the results and stage of the endometriosis. Although, the results they gave me were probably inaccurate as well.
Describe your experience with Colorado Reproductive Endocrinology.
Just don't go here, seriously.
Describe the costs associated with your care under Susan Trout at Colorado Reproductive Endocrinology.
Considering half of the stuff they told me I needed, I didn't really need, I'd say I was definitely overcharged.
What specific things went wrong at Colorado Reproductive Endocrinology?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
0
Doctor
Susan Trout
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Colorado Reproductive Endocrinology
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
35 - 41
Treated
2013 - 2019
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
10
She’s [Dr. Susan Trout] very professional and understanding considering she went through this as well. She provides all of the information needed. She explains everything in length and allowed us to ask questions until we completely understood what path we needed to follow.... I tried chlomid, Injections, prometrium, trigger shots. I did many different things and depending on my cycle and or follicles things had to be adjusted
+ Read more
Age
35 - 41
Treated
2013 - 2019
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
10
How was your experience with Susan Trout at Colorado Reproductive Endocrinology?
She’s very professional and understanding considering she went through this as well. She provides all of the information needed. She explains everything in length and allowed us to ask questions until we completely understood what path we needed to follow.
What's one piece of advice would you give a prospective patient of Susan Trout at Colorado Reproductive Endocrinology?
Be open and honest with her and yourself. Ask questions!!
During treatment, were you treated like a number or a human with Susan Trout at Colorado Reproductive Endocrinology?
At times I felt pushed aside when I would phone to ask questions
Describe the protocols Susan Trout used in your cycles at Colorado Reproductive Endocrinology and their degree of success.
I tried chlomid, Injections, prometrium, trigger shots. I did many different things and depending on my cycle and or follicles things had to be adjusted
Describe your experience with your nurse at Colorado Reproductive Endocrinology. (Assigned nurse: Melinda)
Melinda was and is one of a kind. Always returned calls and explained things until we understood them. She was thorough and so very kind!
Describe your experience with Colorado Reproductive Endocrinology.
The waiting room is little to be desired. It needs a makeover. Weekend appointments the staff were not or not always on time. If someone is at the front desk they always greet you. There are not enough seats if there are many people, but everyone who goes there is friendly and accommodating
Describe the costs associated with your care under Susan Trout at Colorado Reproductive Endocrinology.
We have spent near 10,000 or more on fertility
What specific things went wrong at Colorado Reproductive Endocrinology?
  • Lost paperwork
10
Doctor
Susan Trout
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Colorado Reproductive Endocrinology
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Susan Trout at Colorado Reproductive Endocrinology.

Verified

This patient has provided documentation of treatment at this clinic.

4
Age
31 - 33
Treated
2016 - 2018
Success with this Doc
No
Treatment
6 IUI
Diagnosis
Male Factor, Unexplained
4
We didn’t get to interact with Dr Trout other than the initial consult and when we asked to follow up with her. She took to the time to explain things then, but we didn’t really feel a connection to her since she wasn’t doing the IUIs. It sometimes felt like you’d get more of her time if you were an ivf patient.... We did 6 iui treatments so a lot were different, but we started with progesterone and iui, then did several rounds with gonal f and occasionally a trigger shot. The last round, there weren’t enough eggs so I took another shot to help with that. All were unsuccessful.
+ Read more
Age
31 - 33
Treated
2016 - 2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI
Diagnosis
Male Factor, Unexplained
4
How was your experience with Susan Trout at Colorado Reproductive Endocrinology?
It’s a smaller clinic which provides opportunities to know the staff and feel like they are listening to you. We didn’t get to interact with Dr Trout other than the initial consult and when we asked to follow up with her. She took to the time to explain things then, but we didn’t really feel a connection to her since she wasn’t doing the IUIs. It sometimes felt like you’d get more of her time if you were an ivf patient.
What's one piece of advice would you give a prospective patient of Susan Trout at Colorado Reproductive Endocrinology?
Ask lots of questions, advocate for yourself.
During treatment, were you treated like a number or a human with Susan Trout at Colorado Reproductive Endocrinology?
She would meet with us when we had more questions and would talk through our questions
Describe the protocols Susan Trout used in your cycles at Colorado Reproductive Endocrinology and their degree of success.
We did 6 iui treatments so a lot were different, but we started with progesterone and iui, then did several rounds with gonal f and occasionally a trigger shot. The last round, there weren’t enough eggs so I took another shot to help with that. All were unsuccessful.
Describe your experience with the nursing staff.
They were all friendly and kind and took the time to call me back and answer questions
Describe your experience with Colorado Reproductive Endocrinology.
It’s accessible and easy to get a hold of someone whether they call you back or can talk then. I didn’t have any issues with waiting too long for appointments. I don’t have any complaints. They worked with us for payments and made it easy to figure the finance part out.
Describe the costs associated with your care under Susan Trout at Colorado Reproductive Endocrinology.
Can’t rememver
Describe Susan Trout's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Colorado Reproductive Endocrinology.
We didn’t do IVF with her clinic.
What specific things went wrong at Colorado Reproductive Endocrinology?
  • Failed to convey critical information
4
Doctor
Susan Trout
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
Colorado Reproductive Endocrinology
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Susan Trout at Colorado Reproductive Endocrinology.

Verified

This patient has provided documentation of treatment at this clinic.

9
Age
32
Treated
2015
Success with this Doc
Yes
Treatment
4 IUI
Diagnosis
Unexplained
9
While it's standard to only meet with her at your initial visit (and likely when your plan needs adjusting), she is very open and willing to meet with you privately should you feel the need....Dr. Trout is open to all types of treatment and isn't quick to put you on loads of hormones if she feels a certain treatment / drug may be successful. She adjusted my plan accordingly and introduced various medicines and hormones only when needed.
+ Read more
Age
32
Treated
2015
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI
Diagnosis
Unexplained
9
How was your experience with Susan Trout at Colorado Reproductive Endocrinology?
Dr. Trout has great bedside manner and is very thorough in her explanation of your care and treatment plan. While it's standard to only meet with her at your initial visit (and likely when your plan needs adjusting), she is very open and willing to meet with you privately should you feel the need.
What's one piece of advice would you give a prospective patient of Susan Trout at Colorado Reproductive Endocrinology?
Have questions ready so she can give you thoughtful and detailed answers about what to expect.
During treatment, were you treated like a number or a human with Susan Trout at Colorado Reproductive Endocrinology?
The members of her office referred to me and my husband by name every visit. They were always very welcoming and friendly.
Describe the protocols Susan Trout used in your cycles at Colorado Reproductive Endocrinology and their degree of success.
Dr. Trout is open to all types of treatment and isn't quick to put you on loads of hormones if she feels a certain treatment / drug may be successful. She adjusted my plan accordingly and introduced various medicines and hormones only when needed.
Describe your experience with your nurse at Colorado Reproductive Endocrinology. (Assigned nurse: Sharon)
All staff are professional, caring and knowledgeable. Her front desk staff, specifically Rose, are very helpful and organized.
Describe your experience with Colorado Reproductive Endocrinology.
Very pleased with the clinic and overall experience.
Describe the costs associated with your care under Susan Trout at Colorado Reproductive Endocrinology.
Everything was out of pocket as infertility was not covered by my insurance.
9
Doctor
Susan Trout
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Colorado Reproductive Endocrinology
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Susan Trout at Colorado Reproductive Endocrinology.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
30
Treated
2012
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Male Factor, Uterine Fibroids, Other, Unexplained
10
Dr. Trout was candid with me, she actually put me in a positive mindset, I had been transferred over from an OB-Gyn and she was sure to look through their findings and focus on what needed to be done with me.... She was very open about my treatment and diagnosis. She explained to me why and how each step was done.... As a new patient come prepared for a great introduction to fertility and when your blood results come in bring a notepad because you will learn something.
+ Read more
Age
30
Treated
2012
Success with this Doc
No
Race
European, Native American, Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI
Diagnosis
Male Factor, Uterine Fibroids, Other, Unexplained
10
How was your experience with Susan Trout at Colorado Reproductive Endocrinology?
Dr. Trout was candid with me, she actually put me in a positive mindset, I had been transferred over from an OB-Gyn and she was sure to look through their findings and focus on what needed to be done with me.
What's one piece of advice would you give a prospective patient of Susan Trout at Colorado Reproductive Endocrinology?
Be open, and let her know all of your concerns. She listens and will do her best to answer them.
During treatment, were you treated like a number or a human with Susan Trout at Colorado Reproductive Endocrinology?
She was very open about my treatment and diagnosis. She explained to me why and how each step was done.
Describe the protocols Susan Trout used in your cycles at Colorado Reproductive Endocrinology and their degree of success.
I don't remember, unfortunately.
Describe your experience with the nursing staff.
I received bad news 4 total cycles with Dr. Trout's office and each time the nurses called with that bad news they were compassionate and understanding. They have seen so many ups and downs that they could be crude and not care. They take their time and understand what each patient is going through.
Describe your experience with Colorado Reproductive Endocrinology.
A little more comfort in the waiting room would be nice. As a new patient come prepared for a great introduction to fertility and when your blood results come in bring a notepad because you will learn something.
10
Doctor
Susan Trout
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Colorado Reproductive Endocrinology
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Susan Trout at Colorado Reproductive Endocrinology.

7
Age
36 - 37
Treated
2018 - 2019
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Anovulation, Diminished Ovarian Reserve, Unexplained
7
The consults have been very educational. Dr. Trout presents the facts as they relate to you and the options based on the stage of the process. It happens verbally - and I wish there were documents so I can go home and reference the information again.... anytime i call and ask a question they dont remember things about my chart and have to open it up and review it... Scheduling feels mostly based on what is convenient for them vs how to help
+ Read more
Age
36 - 37
Treated
2018 - 2019
Success with this Doc
?
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Anovulation, Diminished Ovarian Reserve, Unexplained
7
How was your experience with Susan Trout at Colorado Reproductive Endocrinology?
The consults have been very educational. Dr. Trout presents the facts as they relate to you and the options based on the stage of the process. It happens verbally - and I wish there were documents so I can go home and reference the information again.
What's one piece of advice would you give a prospective patient of Susan Trout at Colorado Reproductive Endocrinology?
Come in with questions you have.
During treatment, were you treated like a number or a human with Susan Trout at Colorado Reproductive Endocrinology?
anytime i call and ask a question they dont remember things about my chart and have to open it up and review it... Scheduling feels mostly based on what is convenient for them vs how to help
Describe your experience with the nursing staff.
The nurses are all friendly - I did not/do not have one specific nurse so there isnt consistency. Calls are returned within the same day.
Describe your experience with Colorado Reproductive Endocrinology.
Because there is one Doctor and a smaller staff - scheduling can be tricky. I travel for work and sometimes fitting in visits can be hard to coordinate. I like the location of the clinic - easy to get to - although not on my ordinary path
What specific things went wrong at Colorado Reproductive Endocrinology?
  • Failed to call with results
  • Failed to convey critical information
7
Doctor
Susan Trout
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Colorado Reproductive Endocrinology
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Verified

This patient has provided documentation of treatment at this clinic.