How was your experience with Susan Trout at Colorado Reproductive Endocrinology?
When I decided that I was going to see Dr. Trout, I called the office to get information. The first time I called, they set up a free phone consult with Dr. Trout. They gave me a date and time to call and I would be able to speak to Dr. Trout and see if I felt moving forward with her was a good idea. When I called for the phone appointment, I waited less than 30 seconds before she was on the line. I introduced myself to her and she did the same. She told me what she does, how long she's been doing it. I told her a bit about my background and asked her opinion on if she thought pregnancy would be possible for me. She, of course, would need a full work-up on me and to go over my medical history, but she gave me SO much hope during our phone call. Several other doctors had told me previously that I would probably never be able to have kids. She didn't make me feel like that AT ALL. She was so kind and compassionate towards me. I am a higher weight than I would like to be and have been shamed by many doctors. I told her my height and weight, she hardly even commented on it and said she has full faith that I will be a mother one day. She explained thoroughly the process. I decided to move forward with her. I made an appointment and my husband and I drove to her office a few weeks later. I live four hours away from her office and she was really accommodating to that. At my first appointment, I was instructed to bring all my medical history and anything prevalent or what I thought she would need to know. When we got there, we were called back right on schedule. We met in her office and went over absolutely everything in great detail. She answered all our questions in a way we could understand. She was very upfront and honest about what was good and what was not. Even when something was negative, she was able to present in a positive way that didn't make either my husband or myself feel hopeless. I appreciate a doctor who tells me like it is and if there was things we/I needed to fix and/or change, she told us. But, she never talked down to us or made us feel bad. Not long after my first appointment with her and a change in some meds, I naturally conceived. It ended in miscarriage and she was incredible to me. I ended up needing extensive surgeries after the miscarriage from newfound complications and she took great care of me and my husband.
What's one piece of advice would you give a prospective patient of Susan Trout at Colorado Reproductive Endocrinology?
Gather all the medical history that you want her to have and bring it with you. Dr. Trouts office will reach out to other offices and request history, but she was more than willing to go over everything with us and having it yourself eliminates having to wait for other doctors to follow through and send her office things.
During treatment, were you treated like a number or a human with Susan Trout at Colorado Reproductive Endocrinology?
Every time I call Dr. Trouts office, I am able to talk to someone quicker than any other doctor I have seen. Dr. Trout and her staff are incredible. I drive 4 hours to see them for appointments. They always remember that I'm coming a long distance and have been flexible with appointment times. They always remember without me having to remind them that my husband works out of town. They have scheduled appointments around his schedule and are so accommodating. From the receptionist to the US tech to the lab, each person remembers little things about me and my husbands name even when he's not with me- they ask how he's doing. They've sat with me for a long time after giving me bad news helping me deal with it. After a traumatic few months, the nurse called to check on me and they never shame or make me feel bad for calling frequently with small and/or silly questions.
Describe the protocols Susan Trout used in your cycles at Colorado Reproductive Endocrinology and their degree of success.
In the beginning of treatment with Dr. Trout, she ran labs to check essentially everything. We knew I already had PCOS and based on bloodwork, she increased my metformin. After my bloodwork improved and stayed consistent, I ended up becoming pregnant naturally. It ended in miscarriage. The miscarriage brought about two emergency surgeries and a diagnosis of severe endometriosis. Unfortunately, I live in Wyoming and Dr. Trout is in Colorado so the emergency surgeries were done in Wyoming. Dr. Trout quickly requested all files from the surgeries and all my aftercare was done with her. I needed a third surgery to get the endometriosis out and fix my arcuate uterus so Dr. Trout did those surgeries. After healing from that, I had several cysts on my ovaries. So, we started with 2 weeks of OCP's to see if they went away. They did not. I ended up doing 4 more weeks of OCP's and the cysts were gone. I started on Femara 2.5mg and had no follicle growth so right away did another 5 days of Femara 5mg. The next time around I did Femara 5mg and Ovidrel, it did not work. The third round, I did Femara 7.5mg and had multiple mature follicles and did IUI, it did not work. The plan is to do one or two more IUI and if both fail, it will be time to move onto IVF.
Describe your experience with your nurse at Colorado Reproductive Endocrinology. (Assigned nurse: Melissa and Malory )
I have called and spent a significant amount of time talking on the phone to both Malory and Melissa. They are always compassionate to the situations. When all the rounds of treatment I have done failed, they genuinely talk to me on the phone about it and give me hope and positive messages to not give up. I have had to go to the office for labs and to pick things up and they remember who I am just walking down the hallway. When quite a bit of time has gone by since I've talked to them, they always remember me and my story right away. They remember the small things which means they really listen to their patients. I love them.
Describe your experience with Colorado Reproductive Endocrinology.
I love that when I call the office, I always get to talk to someone. I never feel rushed on the phone. They greet me on the phone like I'm one of their friends/family and that I'm important. They are always polite. Sometimes, the office manager answers the phone rather than a receptionist and she is always just as nice. She works closely with patients insurance and does the billing for the office and is accommodating and respectful to the fact that infertility is extremely expensive.
Describe the costs associated with your care under Susan Trout at Colorado Reproductive Endocrinology.
My insurance does not cover any fertility treatments themselves but they do cover ultrasounds due to PCOS, so I am lucky enough to only have a copay for the ultrasounds which is $50. The IUIs are not covered and cost $450. The Ovidrel and Femara, they sent me to a pharmacy that sells fertility meds at cheaper costs so the Ovidrel was $100 and the Femara was less than $10.
Describe Susan Trout's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Colorado Reproductive Endocrinology.
As I have only done IUI with Dr. Trout, we have not discussed in great detail what her approach is to single vs. multiple embryo transfers.