Verified
This patient has provided documentation of treatment at this clinic.
2021, Unsuccessful
0
2
I appreciated the information that she [Dr. Park] gave us during our initial consult, it was clear and she gave us time to ask lots of questions. At the end of our time with their clinic - I felt that the numbers that were given to us were not as truthful. They seemed to be to gain our trust, but the real numbers and percents were different when we had to sign papers, and then we did not have a person to ask questions.
[San Diego Fertility Center] is disorganized and no one knows what is happening. It is difficult to get information. The clinic is very beautiful, but the staff is cold and not very welcoming...I was given a month on estrogen pills and testosterone gel that was supposed to suppress my regular cycle. This did not work as I got pregnant right before the stimulation cycle started. (my pregnancy was exposed to 5 days of Gonal-f and menopur - resulting in a miscarriage and ectopic pregnancy ).
How was your experience with Susanna Park at San Diego Fertility Center?
I appreciated the information that she gave us during our initial consult, it was clear and she gave us time to ask lots of questions. At the end of our time with their clinic - I felt that the numbers that were given to us were not as truthful. They seemed to be to gain our trust, but the real numbers and percents were different when we had to sign papers, and then we did not have a person to ask questions.
What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?
To go in knowing that it is a private practice and they may not be as upfront and honest as university or learners clinic. Know that you need to go in advocating for yourself and what you need.
During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?
Our fertility plan was a photocopy of a generic fertility plan that had been copied over and over again - so that it was difficult to read. Every day I met with new nurses - which I expected, but they had not reviewed my chart or had any idea of what was happening in our situation. Their general plan of birth control to suppress my system did not work and we ended up finding we were pregnant midway through our stimulation.
Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.
I was given a month on estrogen pills and testosterone gel that was supposed to suppress my regular cycle. This did not work as I got pregnant right before the stimulation cycle started. (my pregnancy was exposed to 5 days of Gonal-f and menopur - resulting in a miscarriage and ectopic pregnancy ). I was on 300 Gonal-F and 150 Menopur for 5 days before my pregnancy was discovered.
Describe your experience with the nursing staff at San Diego Fertility Center.
It was not easy to contact a nurse if I had a question. I called and left a message and I never received a call back. The nurses bedside manner was good but they did not read notes ahead of time. So they came in excited to look a baby on the ultrasound when I was post miscarriage and suspecting an ectopic pregnancy. It was traumatizing. My favorite people where those who did the blood draws. They were very kind and wonderful.
Describe your experience with San Diego Fertility Center.
It is disorganized and no one knows what is happening. It is difficult to get information. The clinic is very beautiful, but the staff is cold and not very welcoming. I know others who have had really good luck and liked this clinic, unfortunately that was not our experience.
Describe your experience with your monitoring appointments at San Diego Fertility Center.
You could schedule around your schedule but the schedule filled up quickly. There may have been more patients than staff at this time.
Describe the costs associated with your care under Susanna Park at San Diego Fertility Center.
We were selected for a success guarantee program that would pay for as many transfers as embryos. It cost $29,000
Describe Susanna Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at San Diego Fertility Center.
Dr Park will only transfer one embryo at a time if they are PGTA tested, and they would prefer to only transfer one at time most times but would transfer up to two depending on what is needed.
What specific things went wrong at San Diego Fertility Center?
- Lost appointments
- Failed to call with results
- Failed to consider drug intolerance
- Canceled a cycle due to clinic error
Describe the specific things that went wrong at San Diego Fertility Center.
They run based on a general plan, but they did not treat us as individual people. so if their basic program does not work - they do not know what to do.