Susanna Park

2022, Consult

10

9

Ashkenazi Jewish

Only Doc Seen

Donor Eggs With Other Docs

LGBTQ

Strongly Recommends

Success w/ Doc Too early to know

Review of

Susanna Park San Diego Fertility Center

Dr. Park has always taken the time to answer our questions in a thoughtful, honest, respectful, informative, and timely manner...take the time to digest the information you are receiving, take good notes, and follow up with Dr. Park for clarification. She will be happy to take the time to ensure that you feel comfortable in your understanding of the process....

All the staff [at San Diego Fertility Center] are knowledgeable in their respective fields and generally communicate well...Our billing/finance coordinator has been stellar. He is very adept at explaining costs in a clear way so that we are not surprised or confused by expenses, and he is always responsive. Similarly, the egg donation clinic coordinator (managed by the IVF clinic) has gone above and beyond to make sure we were well equipped to select a donor and she helped us through the process at every stage of the process...

How was your experience with Susanna Park at San Diego Fertility Center?

Dr. park is an excellent communicator. She takes the time to respond in a timely manner to all our communications and she makes sure we understand what is happening at every stage. We are still in the early stages of our journey with her but we are very excited to be working with her.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

If you are like us and trying to understand the entire process that you will have to go through from the outset, take the time to digest the information you are receiving, take good notes, and follow up with Dr. Park for clarification. She will be happy to take the time to ensure that you feel comfortable in your understanding of the process.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

Dr. Park has always taken the time to answer our questions in a thoughtful, honest, respectful, informative, and timely manner. We are still in the early stages of our journey with her, but so far we have had no complaints and only positive experiences with her.

Describe your experience with your nurse at San Diego Fertility Center.

Generally our experience has been positive however we did have a couple of instances where communications were unclear and it was difficult to get a hold of them to clarify matters.

Describe your experience with San Diego Fertility Center.

All the staff are knowledgeable in their respective fields and generally communicate well. They are always professional and courteous, and we have had very positive interactions with two departments in particular. Our billing/finance coordinator has been stellar. He is very adept at explaining costs in a clear way so that we are not surprised or confused by expenses, and he is always responsive. Similarly, the egg donation clinic coordinator (managed by the IVF clinic) has gone above and beyond to make sure we were well equipped to select a donor and she helped us through the process at every stage of the process.

What specific things went wrong at San Diego Fertility Center?

Provided conflicting information

10

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

LGBTQ Care

Trustworthiness

Compassion

Explained risks

9

Clinic

San Diego Fertility Center

San Diego - Del Mar Main

Operations

Scheduling

Billing Department

Nursing Staff

LGBTQ Care

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2021, Unsuccessful

0

2

Age 41

1 IVF

Male Factor

Uterine Fibroids

Recurrent Pregnancy Loss

European

Income $0 - $49K

2nd of 4 Docs

1 IVF With Other Docs

Doesn't Recommend

Unsuccessful

Review of

Susanna Park San Diego Fertility Center

I appreciated the information that she [Dr. Park] gave us during our initial consult, it was clear and she gave us time to ask lots of questions. At the end of our time with their clinic - I felt that the numbers that were given to us were not as truthful. They seemed to be to gain our trust, but the real numbers and percents were different when we had to sign papers, and then we did not have a person to ask questions.

[San Diego Fertility Center] is disorganized and no one knows what is happening. It is difficult to get information. The clinic is very beautiful, but the staff is cold and not very welcoming...I was given a month on estrogen pills and testosterone gel that was supposed to suppress my regular cycle. This did not work as I got pregnant right before the stimulation cycle started. (my pregnancy was exposed to 5 days of Gonal-f and menopur - resulting in a miscarriage and ectopic pregnancy ).

How was your experience with Susanna Park at San Diego Fertility Center?

I appreciated the information that she gave us during our initial consult, it was clear and she gave us time to ask lots of questions. At the end of our time with their clinic - I felt that the numbers that were given to us were not as truthful. They seemed to be to gain our trust, but the real numbers and percents were different when we had to sign papers, and then we did not have a person to ask questions.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

To go in knowing that it is a private practice and they may not be as upfront and honest as university or learners clinic. Know that you need to go in advocating for yourself and what you need.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

Our fertility plan was a photocopy of a generic fertility plan that had been copied over and over again - so that it was difficult to read. Every day I met with new nurses - which I expected, but they had not reviewed my chart or had any idea of what was happening in our situation. Their general plan of birth control to suppress my system did not work and we ended up finding we were pregnant midway through our stimulation.

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

I was given a month on estrogen pills and testosterone gel that was supposed to suppress my regular cycle. This did not work as I got pregnant right before the stimulation cycle started. (my pregnancy was exposed to 5 days of Gonal-f and menopur - resulting in a miscarriage and ectopic pregnancy ). I was on 300 Gonal-F and 150 Menopur for 5 days before my pregnancy was discovered.

Describe your experience with the nursing staff at San Diego Fertility Center.

It was not easy to contact a nurse if I had a question. I called and left a message and I never received a call back. The nurses bedside manner was good but they did not read notes ahead of time. So they came in excited to look a baby on the ultrasound when I was post miscarriage and suspecting an ectopic pregnancy. It was traumatizing. My favorite people where those who did the blood draws. They were very kind and wonderful.

Describe your experience with San Diego Fertility Center.

It is disorganized and no one knows what is happening. It is difficult to get information. The clinic is very beautiful, but the staff is cold and not very welcoming. I know others who have had really good luck and liked this clinic, unfortunately that was not our experience.

Describe your experience with your monitoring appointments at San Diego Fertility Center.

You could schedule around your schedule but the schedule filled up quickly. There may have been more patients than staff at this time.

Describe the costs associated with your care under Susanna Park at San Diego Fertility Center.

We were selected for a success guarantee program that would pay for as many transfers as embryos. It cost $29,000

Describe Susanna Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at San Diego Fertility Center.

Dr Park will only transfer one embryo at a time if they are PGTA tested, and they would prefer to only transfer one at time most times but would transfer up to two depending on what is needed.

What specific things went wrong at San Diego Fertility Center?

Lost appointments
Failed to call with results
Failed to consider drug intolerance
Canceled a cycle due to clinic error

Describe the specific things that went wrong at San Diego Fertility Center.

They run based on a general plan, but they did not treat us as individual people. so if their basic program does not work - they do not know what to do.

0

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

2

Clinic

San Diego Fertility Center

San Diego - Del Mar Main

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2020, Successful

10

Donor Eggs

Surrogacy

Ashkenazi Jewish

Income $200K - $499K

Doctor

Only Doc Seen

IVF With Other Docs

Strongly Recommends

Successful

Review of

Susanna Park San Diego Fertility Center

IVF using my sperm and donor eggs, fresh transfer of embryo [with Dr. Susanna Park]...was extremely compassionate, courteous and excellent in all respects. She told me and my surrogate exactly what to expect. The entire process was seamless and pleasant for my surrogate and myself and resulted in a successful pregnancy confirmed by ultrasound after the first transfer.

IVF using my sperm and donor eggs, fresh transfer of embryo [at San Diego Fertility Center]...Sara York [nurse] was excellent in every respect, was an excellent communicator and courteously, expeditiously and compassionately resolved all issues...The entire staff was always very available and extremely courteous and responded very quickly and effectively to all issues. Dr. Park was amazing in all respects!!! She told me and my surrogate exactly what to expect. The process was most pleasant for me and my surrogate and my surrogate became pregnant after the first transfer and her first OB ultrasound looked perfect!

How was your experience with Susanna Park at San Diego Fertility Center?

Sr. Susanna Park was extremely compassionate, courteous and excellent in all respects. She told me and my surrogate exactly what to expect. The entire process was seamless and pleasant for my surrogate and myself and resulted in a successful pregnancy confirmed by ultrasound after the first transfer.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Be completely confident that you will receive excellent, compassionate and courteous care in all respects!

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

I had an extremely outstanding experience with San Diego Fertility Clinic in all respects!!! I am a single man who is going to have a baby with a gestational surrogate. The entire process proceeded very quick;y and expeditiously from the.start. The entire staff was always very available and extremely courteous and responded very quickly and effectively to all issues. Dr. Park was amazing in all respects!!! She told me and my surrogate exactly what to expect. The process was most pleasant for me and my surrogate and my surrogate became pregnant after the first transfer and her first OB ultrasound looked perfect!

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

IVF using my sperm and donor eggs, fresh transfer of embryo

Describe your experience with your nurse at San Diego Fertility Center. (Assigned nurse: SaraSara)

Sara York was excellent in every respect, was an excellent communicator and courteously, expeditiously and compassionately resolved all issues.

Describe your experience with San Diego Fertility Center.

I had an extremely outstanding experience with San Diego Fertility Clinic in all respects!!! I am a single man who is going to have a baby with a gestational surrogate. The entire process proceeded very quick;y and expeditiously from the.start. The entire staff was always very available and extremely courteous and responded very quickly and effectively to all issues. Dr. Park was amazing in all respects!!! She told me and my surrogate exactly what to expect. The process was most pleasant for me and my surrogate and my surrogate became pregnant after the first transfer and her first OB ultrasound looked perfect!

Describe the costs associated with your care under Susanna Park at San Diego Fertility Center.

Very roughly recall $20,000 to $30,000 for everything including additional transfers if needed

Describe Susanna Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at San Diego Fertility Center.

We discussed the pros and cons of each and decided on single embryo transfer as the safest approach.

10

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Compassion

10

Clinic

San Diego Fertility Center

San Diego - Del Mar Main

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2019 - 2020, Unknown Success

8

Age 35 - 36

1 IVF

Unexplained

European

Latinx

Income $100K - $199K

Nurse or HC Services

Only Doc Seen

IUI With Other Docs

Donor Sperm

LGBTQ

Neutral

Success w/ Doc Too early to know

Review of

Susanna Park San Diego Fertility Center

So far I have completed one egg retrieval using known donor sperm for insemination [with Dr. Park]. I was on what seemed to be a standard medication protocol (all of my labs were WNL & good AFC). Dr. Park was able to retrieve 15 eggs at the time of my retrieval. 10 were mature and 9 fertilized. All of the fertilized eggs grew to Day 3 embryos. However, they all arrested after Day 3...has excellent bedside manner and was very personable. She does seem to be very busy and it was difficult to schedule an appointment to speak with her directly. Most communication was done through her medical assistant or the NPs and PAs at the clinic.

Much of the communication throughout the egg retrieval process [at San Diego Fertility Center] was between myself and Dr. Park’s medical assistant or NPs/PAs that performed monitoring. I did feel that there were some misunderstandings related to my medication regimen early on in the process and regretted funneling my questions through these other providers Instead of asking to speak with Dr. Park directly...15, 740.00 for one egg retrieval and one embryo transfer

How was your experience with Susanna Park at San Diego Fertility Center?

We chose to work with Dr. Park after attending a seminar at San Diego Fertility Center. We appreciated her warm demeanor and the wealth of information that she provided to us. She was very responsive to questions and thoroughly explained all options and procedures. When we did not have the result that we were hoping for with our egg retrieval, Dr. Park made time to meet with us ASAP and discuss potential causes and next steps.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Advocate to speak directly to Dr Park if you have questions or concerns. Much of the communication throughout the egg retrieval process was between myself and Dr. Park’s medical assistant or NPs/PAs that performed monitoring. I did feel that there were some misunderstandings related to my medication regimen early on in the process and regretted funneling my questions through these other providers Instead of asking to speak with Dr. Park directly.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

Dr. Park has excellent bedside manner and was very personable. She does seem to be very busy and it was difficult to schedule an appointment to speak with her directly. Most communication was done through her medical assistant or the NPs and PAs at the clinic.

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

So far I have completed one egg retrieval using known donor sperm for insemination. I was on what seemed to be a standard medication protocol (all of my labs were WNL & good AFC). Dr. Park was able to retrieve 15 eggs at the time of my retrieval. 10 were mature and 9 fertilized. All of the fertilized eggs grew to Day 3 embryos. However, they all arrested after Day 3.

Describe your experience with the nursing staff at San Diego Fertility Center.

I bounced back and forth between the Mission Valley and Carmel Valley offices (one is closer to my work and one is closer to my home) so I saw multiple RNs, NPs and PAs during my monitoring appointments. They were nice and efficient.

Describe your experience with San Diego Fertility Center.

Prices were reasonable compared to other clinics. I appreciated that the initial consult was free when attending an information session. I was provided with accurate information about costs up front. I have not experienced fertility treatments at another clinic, but I have heard that at other clinics you may have more access to your doctor. At San Diego Fertility Center all monitoring appointments were with NPs/PAs and most communication was through a medical assistant.

Describe the costs associated with your care under Susanna Park at San Diego Fertility Center.

15, 740.00 for one egg retrieval and one embryo transfer

Describe Susanna Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at San Diego Fertility Center.

We had multiple conversations with Dr. Park about whether to transfer multiple embryos. She provided us with information related to success rates for both at my age and also risk for multiples.

What specific things went wrong at San Diego Fertility Center?

Failed to convey critical information

8

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

8

Clinic

San Diego Fertility Center

San Diego - Mission Valley

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2017 - 2019, Successful

10

Age 34 - 36

Donor Eggs

Surrogacy

East Asian

Income $100K - $199K

Nurse or HC Services

Only Doc Seen

IVF With Other Docs

LGBTQ

Strongly Recommends

Successful

Review of

Susanna Park San Diego Fertility Center

She [Dr. Susanna Park] was patient, kind and easy to understand with a fun, easy going, approachable manner. She seemed genuinely interested in learning about our family's needs and wanting to get to know us on a personal level. Despite her busy schedule, we never felt rushed or hurried. She was a fantastic communicator and brought great infectious, enthusiasm. She was super LGBTQ+ affirming and competent.

What started out as a difficult journey, proved to be a tremendous joy filled with the kindness of many people [at San Diego Fertility Center]...Excellent team [of nurses]! 10s across the board. Competence expressed at every visit and with each communication...Clinic is clean, respectful, kind, compassionate and competent. We felt well taken care of the entire journey! Everyone was top notch and you leave feeling well supported. I can see why people travel from all over the world to work with Dr. Park and her team. We flew in from NC and despite our long distance, everyone was fantastic at coordinating all the little and big details.

How was your experience with Susanna Park at San Diego Fertility Center?

Dr. Park was a stand out - not just in fertility treatment experiences, but in relation to ALL medical and healthcare treatment settings. She was patient, kind and easy to understand with a fun, easy going, approachable manner. She seemed genuinely interested in learning about our family's needs and wanting to get to know us on a personal level. Despite her busy schedule, we never felt rushed or hurried. She was a fantastic communicator and brought great infectious, enthusiasm. She was super LGBTQ+ affirming and competent.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Show up with an easy mind, open heart and your important questions.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

Dr. Park carefully explained everything in a patient, easy to understand manner and appeared genuinely glad to explain things in great detail as requested. She provided great follow up and was very accessible. She ensured we felt comfortable with our team and was with us 100% of the journey along the way. We felt so lucky to be paired with her. Getting to this point was filled with so much pain and anguish and finding her and SDFC was a relief and great joy for our family. What started out as a difficult journey, proved to be a tremendous joy filled with the kindness of many people.

Describe your experience with your nurse at San Diego Fertility Center. (Assigned nurse: Elina Kjetselberg)

Excellent team! 10s across the board. Competence expressed at every visit and with each communication.

Describe your experience with San Diego Fertility Center.

Clinic is clean, respectful, kind, compassionate and competent. We felt well taken care of the entire journey! Everyone was top notch and you leave feeling well supported. I can see why people travel from all over the world to work with Dr. Park and her team. We flew in from NC and despite our long distance, everyone was fantastic at coordinating all the little and big details.

Describe Susanna Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at San Diego Fertility Center.

Dr. Park following the standards of the ORM recommended a single Embryo transfer based on our circumstances.

10

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

San Diego Fertility Center

San Diego - Del Mar Main

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2018 - 2019, Unknown Success

10

Age 35 - 36

2 IVF

Diminished Ovarian Reserve

Tubal Blockage

European

Income $100K - $199K

Only Doc Seen

Strongly Recommends

Success w/ Doc Too early to know

Review of

Susanna Park San Diego Fertility Center

Dr. Park is helpful with explaining your diagnosis and proposed treatment and will sit and answer questions until you are comfortable with next steps. She is honest with her opinions, but when moving forward with treatment she takes patient input seriously and works with you....Due to low egg reserve and both tubes blocked, we did IVF high dose hormones to stimulate the max amount of follicles. Started with Lupron shots morning/night then added in HCG and Follistim at night with an Ovidrel trigger.

San Diego Fertility Clinic is a well oiled machine! All the doctors are friendly and the nurses/staff are helpful with ensuring the process is as comfortable as possible. I can see how people could think that patients are just a “number” from other reviews, but on the other side, we are all here for the same reason and the doctors and nurses are working hard to give everyone a great experience.... A full IVF cycle is $13,500. They do offer embryo banking package, two retrievals and one transfer.

How was your experience with Susanna Park at San Diego Fertility Center?

Dr. Park is helpful with explaining your diagnosis and proposed treatment and will sit and answer questions until you are comfortable with next steps. She is honest with her opinions, but when moving forward with treatment she takes patient input seriously and works with you.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

There is so much that goes into IVF so be prepared with questions when you see her. Ultrasounds/bloodwork while doing a retrieval are not permitted by Dr. Park, so your appointments with her need to be used wisely.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

Dr. Park was supportive, but realistic, with treatment and expected outcomes. She referenced real cases and she worked through options with us vs. simply prescribing a standard protocol and sending us on our way.

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

Due to low egg reserve and both tubes blocked, we did IVF high dose hormones to stimulate the max amount of follicles. Started with Lupron shots morning/night then added in HCG and Follistim at night with an Ovidrel trigger. We’ve done two rounds. 1st- 4 follicles, 3 mature eggs, 3 fertilized (ICSI), 2 embryos. 2nd- 6 follicles, 6 mature eggs, 6 fertilized (ICSI), 4 embryos.

Describe your experience with your nurse at San Diego Fertility Center. (Assigned nurse: Janette Rinteria)

Janette was quick to respond to calls or emails and ensured we, as well as Dr. Park, were on the same page.

Describe your experience with San Diego Fertility Center.

San Diego Fertility Clinic is a well oiled machine! All the doctors are friendly and the nurses/staff are helpful with ensuring the process is as comfortable as possible. I can see how people could think that patients are just a “number” from other reviews, but on the other side, we are all here for the same reason and the doctors and nurses are working hard to give everyone a great experience. I think if you do your due diligence and connect with your doctor, you will feel supported and connected throughout the entire process.

Describe the costs associated with your care under Susanna Park at San Diego Fertility Center.

A full IVF cycle is $13,500. They do offer embryo banking package, two retrievals and one transfer.

Describe Susanna Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at San Diego Fertility Center.

She is pro eSET. Will explain pros/cons, but is open to discussing.

10

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

San Diego Fertility Center

San Diego - Del Mar Main

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2018 - 2019, Successful

10

Age 33 - 34

1 IVF

Diminished Ovarian Reserve

Uterine Fibroids

Income $100K - $199K

Nurse or HC Services

Only Doc Seen

Strongly Recommends

Successful

Review of

Susanna Park San Diego Fertility Center

Dr. Park has the best bedside manner of any doctor I've ever met. She is so energetic, positive, and happy and she brings that into each appointment with her. Her energy always made us feel positive. After our first transfer failed, and we had our consultation she was truly in pain with us. She is compassionate and it shows...For my first transfer: I used birth control and estrace. After that failed, I did a natural cycle before the second transfer and I had twins. I was very resonsive to the medications and I had a thick lining both times. However, I did do a scratch biopsy prior to our second transfer. And we mimicked that for our transfer.

she [nurse at San Diego Fertility Center] was always very good at returning my emails promptly...Approximately $27, 000 for two embryo transfers, one egg retrieval, PGS testing, and endometrial scratch biopsy...Very nice office. Top quality staff. Clinic strengths: they have the best techniques and use up to date procedures. Weaknesses: I honestly have no complaints. This clinic is top of the line... For my first transfer: I used birth control and estrace. After that failed, I did a natural cycle before the second transfer and I had twins. I was very resonsive to the medications and I had a thick lining both times. However, I did do a scratch biopsy prior to our second transfer. And we mimicked that for our transfer.

How was your experience with Susanna Park at San Diego Fertility Center?

Dr. Park has the best bedside manner of any doctor I've ever met. She is so energetic, positive, and happy and she brings that into each appointment with her. Her energy always made us feel positive. After our first transfer failed, and we had our consultation she was truly in pain with us. She is compassionate and it shows.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Trust her even when things don't go as planned.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

Dr. Park has a great bedside manner and truly cares about her patients. I felt like she liked us and she was excited for our treatments. I saw a few other NP's while under their care and on of their bedside manner was terrible in comparison...with her I truly felt like a number and just another body she has to do a vaginal exam on. Dr. Park is truly heaven sent and we are privileged that she was our fertility Doctor because we now have our twins.

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

For the egg retrieval I used: gonal F 450 IU, Leuprolide, dilute hCG, ovidrel. For my first transfer: I used birth control and estrace. After that failed, I did a natural cycle before the second transfer and I had twins. I was very resonsive to the medications and I had a thick lining both times. However, I did do a scratch biopsy prior to our second transfer. And we mimicked that for our transfer.

Describe your experience with your nurse at San Diego Fertility Center. (Assigned nurse: I don't remember her name)

I worked with Janet as the MA and she was always very good at returning my emails promptly. My primary nurse was also very responsive.

Describe your experience with San Diego Fertility Center.

Very nice office. Top quality staff. Clinic strengths: they have the best techniques and use up to date procedures. Weaknesses: I honestly have no complaints. This clinic is top of the line and I can't submit this response unless it is 200 characters so I am typing more to make that requirement.

Describe the costs associated with your care under Susanna Park at San Diego Fertility Center.

Approximately $27, 000 for two embryo transfers, one egg retrieval, PGS testing, and endometrial scratch biopsy.

Describe Susanna Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at San Diego Fertility Center.

She did not have any strong preference from single vs multiple. She did educate on the risks of multiples but she was not concerned. We transferred two embryos with each transfer

10

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

San Diego Fertility Center

San Diego - Del Mar Main

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2018, Unsuccessful

0

Age 39

2 IUI

Diminished Ovarian Reserve

Poor Egg Quality

European

Income $100K - $199K

Business Executive

1st of 2 Docs

2 IVF With Other Docs

Doesn't Recommend

Unsuccessful

Review of

Susanna Park San Diego Fertility Center

She was notoriously late to all of my appointments. When I finally did see her, her phone rang continuously and she didn't even turn it off, just ignored it while she was consulting me. ... Dr Park is a bad communicator and can't even be present when you are in her office for a meeting and consult. ... I had a total misunderstanding of our chances when we decided to proceed with IVF. We were about to start IVF and only the week before did she call me to explain these chances.

They [San Diego Fertility Center] made several clerical errors including misnformation on my insurance coverage of medication. ... They really didn't know who I was. At first they were very positive, but by the second IUI they were not. I was about to start IVF with them, but I didn't feel like they were treating me well enough to proceed. ... Nursing staff is weak and have been fairly rude to me on numerous occasions. ...

How was your experience with Susanna Park at San Diego Fertility Center?

She was notoriously late to all of my appointments. When I finally did see her, her phone rang continuously and she didn't even turn it off, just ignored it while she was consulting me. I had a total misunderstanding of our chances when we decided to proceed with IVF. We were about to start IVF and only the week before did she call me to explain these chances.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Don't go, there are several better doctors in San Diego.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

They really didn't know who I was. At first they were very positive, but by the second IUI they were not. I was about to start IVF with them, but I didn't feel like they were treating me well enough to proceed. I chose another doctor eventhough they were out of network.

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

I did two fairly low dose clomid IUI cycles. She should have advised against these based on my numbers. Although I didnt proceed with IVF she had me on birth control pills and was planning a very high dosage of medication, nearly $10k worth.

Describe your experience with the nursing staff at San Diego Fertility Center.

I had a different nurse every time. I had no one I could go to with questions.

Describe your experience with San Diego Fertility Center.

Very beautiful offices, but that doesn't make up for the fact that they showed little compassion to their patients. Nursing staff is weak and have been fairly rude to me on numerous occasions. They made several clerical errors including misnformation on my insurance coverage of medication. Dr Park is a bad communicator and can't even be present when you are in her office for a meeting and consult.

Describe the costs associated with your care under Susanna Park at San Diego Fertility Center.

The IUI were about $400 each and the IVF cycle would have cost me nearly $20k with them being in-network. The medication would have cost $10k.

What specific things went wrong at San Diego Fertility Center?

Provided conflicting information
Failed to convey critical information

Describe the specific things that went wrong at San Diego Fertility Center.

They told me that I had a certain amount of insurance coverage but that amount changed when it came down to starting the cycle.

0

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

0

Clinic

San Diego Fertility Center

San Diego - Mission Valley

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2017 - 2018, Unsuccessful

5

Age 32 - 33

2 IVF

Poor Egg Quality

Recurrent Pregnancy Loss

Unexplained

European

Ashkenazi Jewish

Income $50K - $99K

Only Doc Seen

Doesn't Recommend

Unsuccessful

Review of

Susanna Park San Diego Fertility Center

There was very little communication with Dr. Park. We mainly spoke with the nurses. ... She never once mentioned the first round would be a mini stim which means l would be on way less medication than a normal round of IVF therefore getting less eggs. ... I thought this probably should have been mentioned. Dr. Park was very friendly and informative in our initial appointment. She definitely knows her stuff!

San Diego Fertility Center runs like a machine which is probably their strength and weakness. A strength because they have everything down to a science. However, in my experience with them I felt they did not give me the personal care I would have preferred. ... The nursing staff was extremely friendly and knowledgeable. They were quick to respond to my emails and made sure to check on me after each procedure. During both IVF procedures the nursing staff made sure I was comfortable every step of the way.

How was your experience with Susanna Park at San Diego Fertility Center?

Dr. Park was very friendly and informative in our initial appointment. She definitely knows her stuff! However, we do wish we were able to meet with her more often instead of the nurses. She was also compassionate to our situation because we did not get the best results.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Eventhough the initial consult might be very informative ask questions to make sure you understand completely. Also expect not to see Dr. Park that often. We spoke to her over the phone more than in person.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

There was very little communication with Dr. Park. We mainly spoke with the nurses. l had 2 IVF cycles and only actually met with her twice before having both procedures, once at our initial consult and once after l got pregnant naturally and miscarried.

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

Our initial appointment with Dr. Park was great. She was recommended to us by my OB after my second miscarriage. She was thorough and kind and we came up with a game plan to try one more time naturally while on progesterone before moving on to any other treatments. After we miscarried a 3rd time we met with her a second time to talk about testing. She did an ultrasound and determined l was most likely experiencing poor egg quality. After receiving our test results back she really felt it was my poor egg quality that was the issue and we should do 2 rounds of IVF. We paid for both rounds of IVF up front which is around $30,000. We next met with a coordinator to talk about the medications l would be taking during the first round of IVF. She never once mentioned the first round would be a mini stim which means l would be on way less medication than a normal round of IVF therefore getting less eggs. I questioned the nurse to make sure this is correct and she confirmed this is the protocol Dr. Park decided for me. I thought this probably should have been mentioned. During this round we retrieved 5 eggs 2 were mature and both fertilized but were very poor quality and did not make it. After this failed we had a phone call with Dr. Park where she explained the next round would be a full kitchen sink round with lots of medications including growth hormones. This round went better and we retrieved 10 eggs, 8 were mature 4 fertilized but none of our embryos made it again. So after 2 rounds of IVF we were left with nothing. I had a follow up call with Dr. Park and she was compansionate but it was clear these results were not great and we did not know exactly why. She suggested taking a step back and trying acupuncture to maybe improve my egg quality.

Describe your experience with the nursing staff at San Diego Fertility Center.

The nursing staff was extremely friendly and knowledgeable. They were quick to respond to my emails and made sure to check on me after each procedure. During both IVF procedures the nursing staff made sure I was comfortable every step of the way.

Describe your experience with San Diego Fertility Center.

San Diego Fertility Center runs like a machine which is probably their strength and weakness. A strength because they have everything down to a science. However, in my experience with them I felt they did not give me the personal care I would have preferred. When you have gone through so much already and make the difficult decision to move ahead with 2 rounds of IVF you want to feel that care.

Describe the costs associated with your care under Susanna Park at San Diego Fertility Center.

For two rounds of IVF (Mini Stim and Kitchen Sink protocol- which there is no difference in the actual procedure) and PGS testing (which we never got to) we paid around $27,000 upfront to the clinic the same day we had our first ultrasound and blood work. Medications are not included in this number. Because we did not make it to PGS testing we were refunded for that portion.

What specific things went wrong at San Diego Fertility Center?

Failed to inform you of changes in protocol

Describe the specific things that went wrong at San Diego Fertility Center.

I wish I was explained the protocol better for my first round of IVF. I mini stim is very different from a normal protocol or a "kitchen sink protocol" and I felt I should have been better informed by my Dr.

5

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

5

Clinic

San Diego Fertility Center

San Diego - Mission Valley

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2018, Unknown Success

7

Age 35

1 IUI

Uterine Fibroids

European

Income $200K - $499K

Only Doc Seen

Neutral

Success w/ Doc Too early to know

Review of

Susanna Park San Diego Fertility Center

Dr. Park is very reassuring. She's also pretty straight forward which we appreciate. I always leave the office feeling like we have a plan or a next step. I needed a surgery and she went to much trouble to get it scheduled for us.... We started with a consult and TV US. Dr. Park immediately noticed something and suspected that I may have had a septate uterus, and that could have been the cause of a previous miscarriage. She was the first Dr. to mention anything of the sort.

Strength - multiple locations. It's extremely helpful that they have multiple locations - allows some visits to be scheduled quickly. The staff [San Diego Fertility Center] and offices are warm and inviting. Everyone is friendly. Weakness - this could be an issue that you run into at many clinics but you'll need to deal with different admins to book different things. That can cause some confusion - and can be frustrating to not have a direct line to the doctor sometimes.

How was your experience with Susanna Park at San Diego Fertility Center?

Dr. Park is very reassuring. She's also pretty straight forward which we appreciate. I always leave the office feeling like we have a plan or a next step. I needed a surgery and she went to much trouble to get it scheduled for us.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Take notes! Don't feel bad about asking for further information or more direction if you are having trouble making a decision about your treatment.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

Dr. Park is helpful, informative and has always been very positive with us. We definitely went into our first consultation very nervous and came out feeling reassured that we will end up with a happy healthy baby.

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

We started with a consult and TV US. Dr. Park immediately noticed something and suspected that I may have had a septate uterus, and that could have been the cause of a previous miscarriage. She was the first Dr. to mention anything of the sort. We moved onto blood tests and a SA - all came back good, slightly low-normal morph for my husband. An HSG and MRI was scheduled to confirm the septum. I was then scheduled for a HSC to resect the septum, and an SIS post surgery. Within 1 month of the surgery, we were able to start our first medicated IUI cycle. She is pretty understanding of our needs and wants - she can appreciate that we are older (35 and 38) and are very ready for a healthy pregnancy so she recommended we start with the IUI cycles, even though with my now "normal" uterus we could just continue trying naturally.

Describe your experience with your nurse at San Diego Fertility Center. (Assigned nurse: Janette Renteria / Hanna Mulloy)

Everyone has been very friendly and helpful. I appreciate that they respond to all the emails I send asking questions without it seeming like I am bugging them!

Describe your experience with San Diego Fertility Center.

Strength - multiple locations. It's extremely helpful that they have multiple locations - allows some visits to be scheduled quickly. The staff and offices are warm and inviting. Everyone is friendly. Weakness - this could be an issue that you run into at many clinics but you'll need to deal with different admins to book different things. That can cause some confusion - and can be frustrating to not have a direct line to the doctor sometimes.

What specific things went wrong at San Diego Fertility Center?

Failed to inform you of changes in protocol
Provided conflicting information
Failed to convey critical information

Describe the specific things that went wrong at San Diego Fertility Center.

We had some issues scheduling a hsyteroscopy - mainly I had questions about the cycle day the surgery was going to fall on - and was relying on the scheduler to confirm details with the doctor. I was informed all was well, but on the day of the surgery, my doctor had not been informed of my concerns. Thankfully, all turned out well.

7

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

7

Clinic

San Diego Fertility Center

San Diego - Del Mar Main

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2016 - 2018, Unsuccessful

10

Age 42 - 44

2 IUI

1 IVF

Poor Egg Quality

European

Native American

Income $100K - $199K

Teacher

Only Doc Seen

Fertility Medications With Other Docs

Strongly Recommends

Unsuccessful

Review of

Susanna Park San Diego Fertility Center

Dr. Park has always been kind and positive during my appointments with her.... She made me comfortable about the entire process. I have been going to the clinic for over two years. My husband and I first started with IUIs. Those weren’t successful, but Dr. Park kept a positive attitude towards us going on with IVF with my own eggs (at age 43).... I was first on birth control and the on Menopur and Gonal F and Cetrotide. I got 13 eggs, 8 were mature and fertilized....

All of the staff members at San Diego Fertility are great. I have been working with Dr. Park off and on for a couple years. Even between treatments, I could email her nurse, Janette, and get an answer back within 24 hours....San Diego Fertility Center’s strengths: doctors work together every day to discuss patients’ protocols.... Weaknesses: not as affordable as other clinics. Website could use more information on it.

How was your experience with Susanna Park at San Diego Fertility Center?

Dr. Park is a positive person. She made me comfortable about the entire process. I have been going to the clinic for over two years. My husband and I first started with IUIs. Those weren’t successful, but Dr. Park kept a positive attitude towards us going on with IVF with my own eggs (at age 43).

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Keep in mind you won’t see her at every visit. However, the nurses are really nice.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

Dr. Park has always been kind and positive during my appointments with her. After deciding that my husband and I were going to try IVF, I called several other clinics. Dr. Park was the most positive of the doctors I spoke with.

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

For IUIs, I used Femara and a trigger shot. One IUI was canceled due to ovulating to soon while on Femara, and I did get pregnant that cycle. Unfortunately, the pregnancy didn’t stick. My IvF experience, which was my last cycle, I was first on birth control and the on Menopur and Gonal F and Cetrotide. I got 13 eggs, 8 were mature and fertilized. None of them made it to Day 5.

Describe your experience with your nurse at San Diego Fertility Center.

All of the staff members at San Diego Fertility are great. I have been working with Dr. Park off and on for a couple years. Even between treatments, I could email her nurse, Janette, and get an answer back within 24 hours. I feel the communication between nurses and me, the patient, has been excellent. Another plus is that many of the nurses and the coordinators have been here for years. The staff seems very happy working for this clinic.

Describe your experience with San Diego Fertility Center.

San Diego Fertility Center’s strengths: doctors work together every day to discuss patients’ protocols. Nurses and coordinators know what they are doing and communicate well. They have a few clinics around San Diego County, making everything more accessible. The clinics have been moved/upgraded in the past year. You feel like you are getting what you paid for. Staff seem happy to work there. Open to doing IVF patients at an older age. Weaknesses: not as affordable as other clinics. Website could use more information on it. If you want a boutique clinic, this one isn’t for you.

Describe the costs associated with your care under Susanna Park at San Diego Fertility Center.

San Diego Fertility Center gives you all the costs up front. Each IUI was $700, plus meds. For my IVF, I did the Success Guarantee Program. I had to qualify for it. It is $22,000 for egg Retrieval’s and any FETs after from the frozen embryos from that cycle. Being over 40, when it failed, I get 60% of that money back. I paid about $6,000 for my IVF meds. A cycle of IVF is about $12,000.

Describe Susanna Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at San Diego Fertility Center.

Dr. Park seems flexible with using 1, 2, or possibly 3.

10

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

San Diego Fertility Center

San Diego - Mission Valley

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2014 - 2018, Unknown Success

10

Age 44 - 48

1 IVF

1 Egg Freezing (cancer)

Donor Eggs

Surrogacy

Cancer

Black or African-American

Income $50K - $99K

2nd of 2 Docs

1 IVF With Other Docs

1 Egg Freezing With Other Docs (cancer)

Donor Eggs With Other Docs

Surrogacy With Other Docs

LGBTQ

Strongly Recommends

Success w/ Doc Not sure

Review of

Susanna Park San Diego Fertility Center

She [Dr. Susanna Park] listened to our story sympathetically and worked collaboratively with us about our treatment plan. She has continued to remain interested in our family and has always been warm and welcoming when we contact her. We have never felt like we were being a nuisance...a very open, warm and knowledgable Physician who has her patients best interest at heart. She has always been available to talk with us, even when she was on maternity leave.She even sourced some of our medication free of charge! When you speak with Susanna, it is like speaking with a friend, she never tries to lord her knowledge over you.

Very modern and friendly clinic [San Diego Fertility Center]. The rooms are roomy and private and you feel that you are their only patient. The location is also great. One can have an IVF vacation as there is lots to do and see...She [nurse] was always quick to give us any updates and responded very quickly to our emails. She was a bit officious but not overbearingly so...Although it is one of the higher priced clinics, we felt we had value for money. We also were gifted some of our medication by the clinic which brought the costs down

How was your experience with Susanna Park at San Diego Fertility Center?

Susanna is a very open, warm and knowledgable Physician who has her patients best interest at heart. She has always been available to talk with us, even when she was on maternity leave.She even sourced some of our medication free of charge! When you speak with Susanna, it is like speaking with a friend, she never tries to lord her knowledge over you.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Be open and honest with her. Let her know your worries and concerns, ask her to explain anything you don't understand as she will always give you a listening ear and take on board anything you suggest. She also will always break things down to a level that you can understand.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

She listened to our story sympathetically and worked collaboratively with us about our treatment plan. She has continued to remain interested in our family and has always been warm and welcoming when we contact her. We have never felt like we were being a nuisance.

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

in addition to the hormones, she added phospholipids, Endometrial scratch and implantation HCG. This got us pregnant first attempt with her

Describe your experience with your nurse at San Diego Fertility Center.

She was always quick to give us any updates and responded very quickly to our emails. She was a bit officious but not overbearingly so

Describe your experience with San Diego Fertility Center.

Very modern and friendly clinic. The rooms are roomy and private and you feel that you are their only patient. The location is also great. One can have an IVF vacation as there is lots to do and see. I cannot fault it.

Describe your experience with your monitoring appointments at San Diego Fertility Center.

As we lived far away we had our USS done local to us

Describe the costs associated with your care under Susanna Park at San Diego Fertility Center.

Although it is one of the higher priced clinics, we felt we had value for money. We also were gifted some of our medication by the clinic which brought the costs down

Describe Susanna Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at San Diego Fertility Center.

She will discuss your options, the pros and cons and give you her preferred option to decide. She will leave you to make an informed choice.

10

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

San Diego Fertility Center

San Diego - Del Mar Main

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2017, Unsuccessful

8

Age 33

2 IUI

1 IVF

European

Income $50K - $99K

Entrepreneur

1st of 2 Docs

1 IUI With Other Docs

Donor Sperm

LGBTQ

Neutral

Unsuccessful

Review of

Susanna Park San Diego Fertility Center

We opted for PGS testing, but unfortunately, it resulted in no euploid embryos. Dr. Park believes this could be an error...Communication with Dr. Park was limited and it often took 2-3 weeks to get an appointment with her. However, when you did speak with Dr. Park she was informative and compassionate...She performed one of my IUIs and my egg retrieval. We had phone conversations to discuss our fertility bloodwork and post-egg retrieval results. Whenever you meet with Dr. Park it is very comforting because she is knowledgeable and takes the time to address all of your questions. She has maintained a positive outcome about our prospects.

This clinic [San Diego Fertility Center] sees a lot of patients which is positive in the sense that they have a strong reputation, but it can also be a weakness because you can sometimes feel like you have to be proactive to be heard. It's important to maintain strong lines of communication, either by phone or through email. Don't be afraid to voice your concerns because the doctors and nurses are receptive.

How was your experience with Susanna Park at San Diego Fertility Center?

We met with Dr. Park for our first consultation to start IUIs, as well as prior to starting the IVF process. She performed one of my IUIs and my egg retrieval. We had phone conversations to discuss our fertility bloodwork and post-egg retrieval results. Whenever you meet with Dr. Park it is very comforting because she is knowledgeable and takes the time to address all of your questions. She has maintained a positive outcome about our prospects.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Arrange appointments with Dr. Park when you have questions, even if it is a few weeks out.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

Communication with Dr. Park was limited and it often took 2-3 weeks to get an appointment with her. However, when you did speak with Dr. Park she was informative and compassionate.

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

I took Gonal F, Menopur, Cetrotide, and the Lupron trigger for my egg retrieval. I took Clomid and Ovidrel for the IUIs. We opted for PGS testing, but unfortunately, it resulted in no euploid embryos. Dr. Park believes this could be an error.

Describe your experience with the nursing staff at San Diego Fertility Center.

Barbara was particularly wonderful during the egg retrieval process, always showing a positive attitude about our prospects.

Describe your experience with San Diego Fertility Center.

This clinic sees a lot of patients which is positive in the sense that they have a strong reputation, but it can also be a weakness because you can sometimes feel like you have to be proactive to be heard. It's important to maintain strong lines of communication, either by phone or through email. Don't be afraid to voice your concerns because the doctors and nurses are receptive.

Describe the costs associated with your care under Susanna Park at San Diego Fertility Center.

The egg retrieval ran just over $10,000 (pre-medications); IUIs were $700, or $500 for a canceled cycle.

Describe Susanna Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at San Diego Fertility Center.

I did not get to this stage.

8

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

8

Clinic

San Diego Fertility Center

San Diego - Mission Valley

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2016, Successful

7

Age 35

1 IUI

1 IVF

PCOS

European

Income $100K - $199K

Accountant

2nd of 2 Docs

4 IUI With Other Docs

Neutral

Successful

Review of

Susanna Park San Diego Fertility Center

Dr. Park was extremely friendly and really answered all of my questions I had going through IVF for the first time. When she called and had to leave me a message it was always detailed enough so I wasn't left with more questions as to what was going to happen next....Don't expect to see the doctor at every visit, you can definitely schedule appointments around when she is in the office. All the staff is very friendly and it feels like a family.

The whole process is nerve-wracking but the staff is always so friendly and happy to help you that it makes you feel at home. I did have to wait over 45 minutes for my initial consultation which was a little off putting but all my other appointments have gone smoothly and quickly.

How was your experience with Susanna Park at San Diego Fertility Center?

Dr. Park was extremely friendly and really answered all of my questions I had going through IVF for the first time. When she called and had to leave me a message it was always detailed enough so I wasn't left with more questions as to what was going to happen next.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Don't expect to see the doctor at every visit, you can definitely schedule appointments around when she is in the office. All the staff is very friendly and it feels like a family.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

The staff was very friendly and it was nice to be greeted by name as you walked in for your appointments.

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

The first shot at IVF I was on 150iu of Gonal-F for 13 days, I was only able to get 4 mature eggs so we converted that cycle to an IUI (#5). It resulted in a BFN so we decided to up my dosage of Gonal-F for the next IVF. I had never taken injectable medication before so we didn't know how I would respond. I did 300iu for 10 days and it resulted in 25 follicles retrieved during my egg retrieval. We are currently waiting for our FET (scheduled date is 3/23).

Describe your experience with the nursing staff at San Diego Fertility Center.

The nursing staff has been an awesome support group. I always have lots of questions after my ultrasound and they are always right there to help answer any questions.

Describe your experience with San Diego Fertility Center.

The whole process is nerve-wracking but the staff is always so friendly and happy to help you that it makes you feel at home. I did have to wait over 45 minutes for my initial consultation which was a little off putting but all my other appointments have gone smoothly and quickly.

Describe the costs associated with your care under Susanna Park at San Diego Fertility Center.

Roughly $25,000 and that is included all the meds.

7

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

7

Clinic

San Diego Fertility Center

San Diego - Del Mar Main

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2019 - 2020, Unknown Success

9

10

Age 33 - 34

2 IUI

1 IVF

Male Factor

Unexplained

European

Income $200K - $499K

Marketer or PR

2nd of 2 Docs

1 IUI With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Susanna Park San Diego Fertility Center

Dr. Park has great bed side manner, she makes you feel very comfortable and not like a number...she explains things very well. Listens to my concerns, and is open to any other suggestions I may have. I always leave her office feeling like there is a plan in place...Started with a couple IUIs as we had conceived once naturally, and then knew we wanted to be aggressive and go right on to IVF.

We did the money back guaranteed program which was $25k but got a good military discount. PGS testing was another $4k...SDFC is a well oiled machine. They have multiple office that can be helpful when you work and live in different areas. The facilities are great and super clean and up to date. Scheduling is very easy and they communicate very well. The only weakness I have is that you may get passed around to different nurses, but that also helps to get you appointments when you need them...

How was your experience with Susanna Park at San Diego Fertility Center?

I am really pleased seeing Dr. Park, she explains things very well. Listens to my concerns, and is open to any other suggestions I may have. I always leave her office feeling like there is a plan in place

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

She will answer all of your questions, so come prepared with anything you want to run by her.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

Dr. Park has great bed side manner, she makes you feel very comfortable and not like a number

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

Started with a couple IUIs as we had conceived once naturally, and then knew we wanted to be aggressive and go right on to IVF. I have an auto immune disorder, so she made sure to stay in contact with my endo to ensure my levels were where they needed to be. Waiting transfer

Describe your experience with the nursing staff at San Diego Fertility Center.

The nursing staff is very pleasant and as you go to more appointments you get to know them. There are quite a few you may have interactions with, but that is because it is a big clinic.

Describe your experience with San Diego Fertility Center.

SDFC is a well oiled machine. They have multiple office that can be helpful when you work and live in different areas. The facilities are great and super clean and up to date. Scheduling is very easy and they communicate very well. The only weakness I have is that you may get passed around to different nurses, but that also helps to get you appointments when you need them

Describe the costs associated with your care under Susanna Park at San Diego Fertility Center.

We did the money back guaranteed program which was $25k but got a good military discount. PGS testing was another $4k

Describe Susanna Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at San Diego Fertility Center.

No strong preference, but we only want to transfer one at a time

9

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

San Diego Fertility Center

San Diego - Mission Valley

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2019 - 2020, Unsuccessful

7

Age 39 - 40

2 IVF

Unexplained

Income $50K - $99K

2nd of 2 Docs

Neutral

Unsuccessful

Review of

Susanna Park San Diego Fertility Center

[Dr. Susanna Park] She’s positive and hopeful, and very smart, but I feel like there could have been a better exchange of protocol and procedure specifically to my diagnosis...She will transfer multiple embryos and abnormal embryos. I like this aspect of Dr. Park. We are grown adults making the grown decisions for ourselves and our future . She gives us all the information to make an informed decision.

[San Diego Fertility Center] Great office. Great receptionist. Beautiful, high tech facility. They are professional and knowledgeable. They see a lot of patients of all kinds. They are doing a good job. If you need a lot of coddling, you may want another clinic...[nursing staff] They were busy. I had to reach out, but they always answered my questions in a timely, friendly e mail and were kind and knowledgeable when I went to my appointments.

How was your experience with Susanna Park at San Diego Fertility Center?

She’s positive and hopeful, and very smart, but I feel like there could have been a better exchange of protocol and procedure specifically to my diagnosis. I also think they should heavily promote supplements, which they don’t. I had to learn and advocate on my own.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Ask for all the ways in which she feels egg quality could go up! Know the statistics 💯.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

She’s very popular and busy in this big city, so I know we are one of many, but once in her office we always felt we had her full attention.

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

I don’t remember. I’m sorry.

Describe your experience with the nursing staff at San Diego Fertility Center.

They were busy. I had to reach out, but they always answered my questions in a timely, friendly e mail and were kind and knowledgeable when I went to my appointments.

Describe your experience with San Diego Fertility Center.

Great office. Great receptionist. Beautiful, high tech facility. They are professional and knowledgeable. They see a lot of patients of all kinds. They are doing a good job. If you need a lot of coddling, you may want another clinic.

Describe the costs associated with your care under Susanna Park at San Diego Fertility Center.

Approx $40,000

Describe Susanna Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at San Diego Fertility Center.

She trusts her patients to make the best decisions for themselves. She will transfer multiple embryos and abnormal embryos. I like this aspect of Dr. Park. We are grown adults making the grown decisions for ourselves and our future . She gives us all the information to make an informed decision.

7

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

7

Clinic

San Diego Fertility Center

San Diego - Mission Valley

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2017 - 2018, Successful

10

Age 37 - 38

4 IUI

European

Middle Eastern

Income $200K - $499K

Business Executive

Only Doc Seen

Donor Sperm

LGBTQ

Strongly Recommends

Successful

Review of

Susanna Park San Diego Fertility Center

Dr. Susanna Park is an extraordinary example of someone who is an expert in their field, but also always shows compassion and understanding.... After going through basic blood testing and an HSG. Dr. Park met with me again to go over my results. Based on my overall age Dr. Park recommended Femara and Clomid on each cycle and suggested we start with 3 cycles of IUI to begin with and then reassess.

This clinic [SD Fertility Center] goes out of it's way to make sure they can find a timeslot that works with your schedule and is always ready with a friendly face to answer any questions you may have. The strengths of this clinic are it's strong staff of doctors and nurses and clinic coordinators.... The staff at the Mission Valley office was always very pleasant and willing to step in and help no matter the situation. They were reliable and always available for additional questions.

How was your experience with Susanna Park at San Diego Fertility Center?

Dr. Susanna Park is an extraordinary example of someone who is an expert in their field, but also always shows compassion and understanding. As a patient at the Mission Valley clinic you always have access to top care and unlimited access to Dr. Park if you should have any additional follow up questions about next steps or any concerns.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Dr. Park is an excellent listener and is never in a rush, make sure you come prepared with questions and she will stay with you until every last question is answered.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

The staff at the Mission Valley office was always very pleasant and willing to step in and help no matter the situation. They were reliable and always available for additional questions.

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

After going through basic blood testing and an HSG. Dr. Park met with me again to go over my results. Based on my overall age Dr. Park recommended Femara and Clomid on each cycle and suggested we start with 3 cycles of IUI to begin with and then reassess.

Describe your experience with your nurse at San Diego Fertility Center. (Assigned nurse: Janette Renteria)

Janette is an excellent addition to the team. She was always quick to provide a phone call back or a simple answer over email. She made sure I was well coordinated every step of the way.

Describe your experience with San Diego Fertility Center.

This clinic goes out of it's way to make sure they can find a timeslot that works with your schedule and is always ready with a friendly face to answer any questions you may have. The strengths of this clinic are it's strong staff of doctors and nurses and clinic coordinators.

10

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Compassion

Adaptability

10

Clinic

San Diego Fertility Center

San Diego - Mission Valley

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2017 - 2018, Unsuccessful

7

Age 36 - 37

4 IUI

1 IVF

European

Income $50K - $99K

Teacher

Only Doc Seen

Donor Sperm

LGBTQ

Neutral

Unsuccessful

Review of

Susanna Park San Diego Fertility Center

For my next transfer cycle, Dr. Park suggested an aggressive course of treatment including a double embryo transfer, endometrial scratch, antibiotics, and intralipid infusion...Dr. Park has an excellent bedside manner and is good at taking time to answer your questions. It is difficult, however, to get an appointment to speak with her - for example, following the egg retrieval I had to wait three weeks to speak with her about the results.

Their weaknesses [San Diego Fertility Center] would be accessibility to the doctor and ability to work with the patient's work schedule...The nursing staff at SDFC always answer questions that I had and were kind and compassionate...IUS were $700, and a canceled cycle was $500. IVF retrieval & first transfer was around $14,000 before medication. Each additional transfer was around $4000...For my next transfer cycle, Dr. Park suggested an aggressive course of treatment including a double embryo transfer, endometrial scratch, antibiotics, and intralipid infusion.

How was your experience with Susanna Park at San Diego Fertility Center?

Dr. Park is knowledgeable and easy to work with - always clearly breaking down each step of the process. I will say that I wish I had more contact with her throughout the IUI and IVF process. She is very receptive to LGBT patients.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

As there are many patients that go to SDFC it is important that you at times advocate and speak up for yourself. If you have a concern, don't be afraid to schedule an appointment to speak with Dr. Park about your concerns.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

Dr. Park has an excellent bedside manner and is good at taking time to answer your questions. It is difficult, however, to get an appointment to speak with her - for example, following the egg retrieval I had to wait three weeks to speak with her about the results.

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

For my next transfer cycle, Dr. Park suggested an aggressive course of treatment including a double embryo transfer, endometrial scratch, antibiotics, and intralipid infusion.

Describe your experience with the nursing staff at San Diego Fertility Center.

The nursing staff at SDFC always answer questions that I had and were kind and compassionate.

Describe your experience with San Diego Fertility Center.

If I had to label SDFC's strengths it would be their reputation and the personability of their staff. Their weaknesses would be accessibility to the doctor and ability to work with the patient's work schedule.

Describe the costs associated with your care under Susanna Park at San Diego Fertility Center.

IUS were $700, and a canceled cycle was $500. IVF retrieval & first transfer was around $14,000 before medication. Each additional transfer was around $4000.

Describe Susanna Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at San Diego Fertility Center.

Dr. Park suggested that I do an double embryo transfer at my age (37).

7

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

7

Clinic

San Diego Fertility Center

San Diego - Mission Valley

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2014 - 2016, Successful

9

Age 30 - 32

1 IVF

Endometriosis

Tubal Blockage

Uterine Fibroids

Immunological

Recurrent Pregnancy Loss

European

Income $100K - $199K

1st of 2 Docs

Strongly Recommends

Successful

Review of

Susanna Park San Diego Fertility Center

Dr Park was very nice and accommodating. She thought out of the box for me and listened to my concerns. I did my own research and brought it to her and she ordered tests or treatments I requested. The only drawback was she didn’t fully know about MTHFR or believe that it could play a big role, but I think that I helped her to learn more about it and she’s slightly adjusted since.

[San Diego Fertility Center] Nice team, beautiful facility. Records can take a long time to get transferred but overall great clinic.... She [Dr. Park] likes crinone best for progesterone. My final cycle that had success we used lovenox and intralipids.... $11,000 IVF cycle plus meds $4500 FET $8000 PGS... She is very comfortable with transferring 2 and I had twins!

How was your experience with Susanna Park at San Diego Fertility Center?

Dr Park was very nice and accommodating. She thought out of the box for me and listened to my concerns. I did my own research and brought it to her and she ordered tests or treatments I requested. The only drawback was she didn’t fully know about MTHFR or believe that it could play a big role, but I think that I helped her to learn more about it and she’s slightly adjusted since.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Be your own advocate- she will listen.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

Dr Park was always very nice, she would listen to my concerns. She came to a hospital to do a fibroid removal for me since the hospital was covered by insurance and the clinic was not. She gave me treatments I asked for that I had researched.

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

She likes crinone best for progesterone. My final cycle that had success we used lovenox and intralipids.

Describe your experience with the nursing staff at San Diego Fertility Center.

Mostly very nice. Could have better awareness of if someone is there for miscarriage follow up or chemical pregnancy etc so they can act accordingly.

Describe your experience with San Diego Fertility Center.

Nice team, beautiful facility. Records can take a long time to get transferred but overall great clinic. Dr Park was great, very honest and ethical and compassionate. Her team was very nice also and responsive via email.

Describe the costs associated with your care under Susanna Park at San Diego Fertility Center.

$11,000 IVF cycle plus meds $4500 FET $8000 PGS

Describe Susanna Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at San Diego Fertility Center.

She is very comfortable with transferring 2 and I had twins!

9

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

San Diego Fertility Center

San Diego - Mission Valley

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2018, Unsuccessful

10

Age 33

1 IUI

Unexplained

Latinx

Income $100K - $199K

Teacher

Only Doc Seen

Strongly Recommends

Unsuccessful

Review of

Susanna Park San Diego Fertility Center

She [Dr. Susanna Park] was very friendly and explained everything to me. ... She answered all of my questions and ensured I understood the risks involved with my treatment. ... She made me feel very comfortable. ... If I hadn’t of moved east, I would have still been with them [San Diego Fertility Center]. ... I would recommend her to any one ... even though I didn’t end up pregnant during my cycles

When I needed to be seen on weekends they [San Diego Fertility Center] accommodated that and any time I had a question and called the office I always received a call back. ... They [nursing staff] were super friendly and treated me with the most respect. They created an environment that felt very safe to be open and honest about our infertility struggles. ... This office made me feel like I was a part of their family. T

How was your experience with Susanna Park at San Diego Fertility Center?

She was very friendly and explained everything to me. She made me feel very comfortable. She answered all of my questions and ensured I understood the risks involved with my treatment. I would recommend her to any one.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Be prepared for a no. Not every cycle will result in a pregnancy and it’s always tough when you get that phone call telling you that you aren’t pregnant. Stay strong

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

This office made me feel like I was a part of their family. They explained everything to me and treated me kindly and with respect. If I hadn’t of moved east, I would have still been with them. I love this facility and even though I didn’t end up pregnant during my cycles, I would still recommend this place to anyone.

Describe your experience with the nursing staff at San Diego Fertility Center.

They were super friendly and treated me with the most respect. They created an environment that felt very safe to be open and honest about our infertility struggles.

Describe your experience with San Diego Fertility Center.

Everything was great there. I don’t think they had any weaknesses in my opinion. When I needed to be seen on weekends they accommodated that and any time I had a question and called the office I always received a call back.

10

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

San Diego Fertility Center

San Diego - Mission Valley

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2017 - 2018, Unsuccessful

9

10

Age 35 - 36

2 IVF

Poor Egg Quality

East Asian

Income $50K - $99K

Only Doc Seen

IUI With Other Docs

Strongly Recommends

Unsuccessful

Review of

Susanna Park San Diego Fertility Center

Dr. Susanna Park is a wonderful and sweet doctor. She is very attentive and compassionate throughout the process. She always made me feel welcomed and comfortable everytime I saw her. After the first unsuccessful egg retrieval she asked if we wanted to try again. Knowing that we tied IUI in the past, she wanted to make sure that we emotionally and physically wanted to try the egg retrieval process again.

The clinic [San Diego Fertility Center] is a bit smaller than their main office. This clinic is also less busy. I can usually get an appointment pretty easily. I usually don't have to wait more than 5 mins. The clinic is modern and inviting. The waiting area is large and spacious. ... The nursing staff were wonderful. They were very efficient. Everytime I had an appointment I was in and out within 30 mins.

How was your experience with Susanna Park at San Diego Fertility Center?

Dr. Susanna Park is a wonderful and sweet doctor. She is very attentive and compassionate throughout the process. She always made me feel welcomed and comfortable everytime I saw her. After the first unsuccessful egg retrieval she asked if we wanted to try again. Knowing that we tied IUI in the past, she wanted to make sure that we emotionally and physically wanted to try the egg retrieval process again. During the follow up after the second unsuccessful egg retrieval, she presented us with other options. The process is not easy emotionally and physically. But her thoughtfulness makes the process a lot smoother.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Don't be afraid to ask questions.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

She explained everything clearly, where you understand what's going to happen. She also took our feelings and emotions into account.

Describe your experience with the nursing staff at San Diego Fertility Center.

The nursing staff were wonderful. They were very efficient. Everytime I had an appointment I was in and out within 30 mins.

Describe your experience with San Diego Fertility Center.

The clinic is a bit smaller than their main office. This clinic is also less busy. I can usually get an appointment pretty easily. I usually don't have to wait more than 5 mins. The clinic is modern and inviting. The waiting area is large and spacious.

9

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

10

Clinic

San Diego Fertility Center

San Diego - Mission Valley

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

Successful

10

2 IUI

European

Income $100K - $199K

Lawyer

Only Doc Seen

Donor Sperm

LGBTQ

Strongly Recommends

Successful

Review of

Susanna Park San Diego Fertility Center

Dr. Park was so warm and would explain these intimate and highly scientific procedures in an understandable way. She gave me realistic confidence about our prospects and the course of action that needed to be employed...Dr. Park is so knowledgeable, but she made sure to make sure I was not overwhelmed with information. Dr. Park had a great demeanor that makes a very stressful situation seem routine. Dr. Park was empathetic when necessary, but always remained professional and positive.

The clinic [SD Fert Center] is clean and comfortable. The clinic does not make you feel like you are in a doctors office and that was very comforting. From the person who checks you in to the person who inseminated me, I was met with such graciousness and genuine concern for my journey...Everybody was so helpful and warm. They were emphathic and compassionate....It was approximately $800 per cycle for the medication and the IUI. That does not include the price of donor sperm.

How was your experience with Susanna Park at San Diego Fertility Center?

Dr. Park is so knowledgeable, but she made sure to make sure I was not overwhelmed with information. Dr. Park had a great demeanor that makes a very stressful situation seem routine. Dr. Park was empathetic when necessary, but always remained professional and positive.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Stay the course and never hold back with a questions - she will answer them all.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

Dr. Park was so warm and would explain these intimate and highly scientific procedures in an understandable way. She gave me realistic confidence about our prospects and the course of action that needed to be employed.

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

Initially, Dr. Park waived my HSG test; however, after the first unsuccessful attempt at IUI, she made me take a month off and get the HSG Test so as to insure there was no glaring issues. Further, I was given cholmid and it did not help to produce multiple follicles. On my second IUI, my cholmid dose was doubled, but it did not produce a second follicle. However, I was able to conceive a singleton through to birth.

Describe your experience with the nursing staff at San Diego Fertility Center.

Everybody was so helpful and warm. They were emphathic and compassionate.

Describe your experience with San Diego Fertility Center.

The clinic is clean and comfortable. The clinic does not make you feel like you are in a doctors office and that was very comforting. From the person who checks you in to the person who inseminated me, I was met with such graciousness and genuine concern for my journey.

Describe the costs associated with your care under Susanna Park at San Diego Fertility Center.

It was approximately $800 per cycle for the medication and the IUI. That does not include the price of donor sperm.

10

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

San Diego Fertility Center

San Diego - Mission Valley

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2018 - 2020, Successful

10

Age 35 - 37

Donor Eggs

Surrogacy

East Asian

Income $100K - $199K

Nurse or HC Services

Only Doc Seen

IVF With Other Docs

LGBTQ

Strongly Recommends

Successful

Review of

Susanna Park San Diego Fertility Center

Dr. Park instilled a lot of confidence in our journey and was quick to explain the concerns and strengths in a kind and authentic manner. She was available for appointments and was supportive throughout our journey...recommended SET for our case since our egg donor's age was young and our sperm quality and family history seemed fine...carefully explained the procedures and answered any questions we had with kindness and generosity. We never felt rushed

The clinic staff [at San Diego Fertility Center] was exceptional in dealing with our LGBTQ family - we felt affirmed, supported and cared for throughout our journey. We were always greeted in a warm way and everyone was on top of their game!...Dr. Park instilled a lot of confidence in our journey and was quick to explain the concerns and strengths in a kind and authentic manner. She was available for appointments and was supportive throughout our journey...recommended SET for our case since our egg donor's age was young and our sperm quality and family history seemed fine...carefully explained the procedures and answered any questions we had with kindness and generosity. We never felt rushed

How was your experience with Susanna Park at San Diego Fertility Center?

Dr. Park instilled a lot of confidence in our journey and was quick to explain the concerns and strengths in a kind and authentic manner. She was available for appointments and was supportive throughout our journey.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Don't delay! Move forward with Dr. Park and her team and you will not be disappointed

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

Dr. Park carefully explained the procedures and answered any questions we had with kindness and generosity. We never felt rushed

Describe your experience with San Diego Fertility Center.

The clinic staff was exceptional in dealing with our LGBTQ family - we felt affirmed, supported and cared for throughout our journey. We were always greeted in a warm way and everyone was on top of their game!

Describe Susanna Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at San Diego Fertility Center.

Dr. Park recommended SET for our case since our egg donor's age was young and our sperm quality and family history seemed fine.

10

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

San Diego Fertility Center

San Diego - Del Mar Main

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2017 - 2018, Successful

10

Age 31 - 32

1 IVF

Male Factor

Ashkenazi Jewish

Income $100K - $199K

Teacher

Only Doc Seen

Strongly Recommends

Successful

Review of

Susanna Park San Diego Fertility Center

[Dr. Susanna Park is] the perfect blend of "knows her stuff" and "I got you." I trusted her and the clinic completely and did not feel like I needed to advocate for myself - I felt like she was truly already my advocate. It was as stress free as this process can be. I was calm going into retrieval and transfer because Dr. Park had earned my trust through the whole process. She's wonderful...clear, articulate and knowledgeable while also being incredibly warm and compassionate.

SDFC is super efficient. They get you in and out for appointments quickly so you do not have to miss much work. They worked with our insurance too. They are organized and professional - I never felt like I had to call to ask paperwork related questions or to advocate for myself - they totally had me covered...Megan was amazing - answered emails in off hours and truly showed compassion at every appointment. I felt so taken care of by the nursing staff.

How was your experience with Susanna Park at San Diego Fertility Center?

Dr. Park is clear, articulate and knowledgeable while also being incredibly warm and compassionate. She's the perfect blend of "knows her stuff" and "I got you." I trusted her and the clinic completely and did not feel like I needed to advocate for myself - I felt like she was truly already my advocate. It was as stress free as this process can be. I was calm going into retrieval and transfer because Dr. Park had earned my trust through the whole process. She's wonderful.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

See her!

Describe your experience with the nursing staff at San Diego Fertility Center.

Megan was amazing - answered emails in off hours and truly showed compassion at every appointment. I felt so taken care of by the nursing staff.

Describe your experience with San Diego Fertility Center.

SDFC is super efficient. They get you in and out for appointments quickly so you do not have to miss much work. They worked with our insurance too. They are organized and professional - I never felt like I had to call to ask paperwork related questions or to advocate for myself - they totally had me covered.

Describe Susanna Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at San Diego Fertility Center.

She would only transfer a maximum of 2 embryos.

10

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

10

Clinic

San Diego Fertility Center

San Diego - Mission Valley

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

2015, Unknown Success

7

Age 36

1 IUI

European

Income $100K - $199K

Only Doc Seen

Neutral

Success w/ Doc Too early to know

Review of

Susanna Park San Diego Fertility Center

I do wish she'd be more willing to get into the details with me and more willing to use proper medical terminology, diagnoses etc. I believe her bedside manner is so warm and sweet that she "dumbs down " the info a bit.

I was impressed that they [the nurses] were able to get their hands on the bloodwork from the lab so quickly. They also remember little details about me that aren't necessarily in the chart.

How was your experience with Susanna Park at San Diego Fertility Center?

She's very personable while professional. I do wish she'd be more willing to get into the details with me and more willing to use proper medical terminology, diagnoses etc. I believe her bedside manner is so warm and sweet that she "dumbs down " the info a bit.

What's one piece of advice would you give a prospective patient of Susanna Park at San Diego Fertility Center?

Ask questions if you like the details. But she is very warm and kind and will make you feel comfortable.

During treatment, were you treated like a number or a human with Susanna Park at San Diego Fertility Center?

They remember me. Dr Park seems genuinely enthusiastic to have us there.

Describe the protocols Susanna Park used in your cycles at San Diego Fertility Center and their degree of success.

Femara cd 3-8. Ultrasound cd 10. Follow up ultrasound , ovidrel trigger shot, IUI 36 hours later. Any of this may or may not be performed by Dr Park.

Describe your experience with the nursing staff at San Diego Fertility Center.

I was impressed that they were able to get their hands on the bloodwork from the lab so quickly. They also remember little details about me that aren't necessarily in the chart.

Describe the costs associated with your care under Susanna Park at San Diego Fertility Center.

$700 IUI cycle $150 ish for meds cash

7

Doctor

Susanna Park

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

7

Clinic

San Diego Fertility Center

San Diego - Del Mar Main

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Susanna Park San Diego Fertility Center

Susanna Park

San Diego Fertility Center

Education

How Doctor Communicates

San Diego Fertility Center
Rated 8.6

48 patient reviews

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Susanna Park

San Diego Fertility Center

Education

How Doctor Communicates

San Diego Fertility CenterRated 8.6Strongly recommend: 70%Neutral: 16%Don't recommend: 14%8.6

48 patient reviews

Learn from top fertility experts

San Diego Fertility Center
Rated 8.6