Susannah Copland

I have never had a doctor spend so much time with me. I feel listened to and heard by Dr. Copland. She is thorough and informed. Great bedside manner. However, I do wish that she would be a bit more creative and cutting edge in her treatment. If it is not currently evidence based, she's not going to go for it. My friends at other clinics are getting promising treatments and protocols that go far beyond what I got at Atlantic, especially during IVF. If there is no harm, I'd rather give anything and everything a shot even if something is still being studied.

Dr. Copland is caring and compassionate. She puts her patients first. She has returned called in the evening and even while driving home from work!

The nursing staff are a wonderful group! Very competent and caring.

Pros: This is a smaller clinic and you get a more personalized experience in a "spa-like" environment. I have never had a doctor spend so much time with me during appointments and in follow up. They truly care here. Super LGBTQ friendly. There are a couple of weaknesses: 1) Price. They are a bit more expensive than other clinics in the area. 2) Their policy of charging an extra $500 for using frozen sperm in an IUI cycle is ridiculous. I am not aware of any other clinic that does this across the U.S. and I am part of a number of very large Facebook groups for fertility patients. It bothers me enough that I may actually switch clinics over it. 3) It's very challenging to reach someone by phone- they say not to use the portal for urgent matters, but then don't return phone calls in a timely manner. 4) They are very "by the book" in terms of treatment. Yes of course I want evidence based, but I'd also really like to try immune protocols and promising practices like low dose naltrexone, etc..

I don't have the specifics available, but I will say that they are slightly higher than at least one of the other clinics in the area. Also, as already mentioned, you will have to pay a ridiculous $500 extra for IUI's if you are using frozen sperm (because it must be so hard to set that vial of already washed/prepped sperm out on the counter to unthaw...).

Dr. Copeland is just an all around good person. She will go above and beyond to make sure that every question you may have gets an honest answer. She lays it all on the line while remaining very hopeful and optimistic. I really and truly believe with her knowledge and experience that my partner and I will have a healthy baby!

You have found a great doctor!

From the very beginning Dr.Copland explained the entire process to my partner and I very thoroughly. She has been very caring and sensitive to our needs. Any questions or concerns that we may have she always gives her expert advice with the best and worst scenario. With her you get the feeling of genuine love from start to finish.

She recommended that I take vitamins. D, fish oil, ovavite by theralogic. She checked my vitamin D and AMH levels. My AMH is higher range than expected by age. She separated into 2 phases. First phase was ovarian stimulation the second phase was to prepare the uterus for a frozen embryo transfer. This minimizes my chances of ovarian hyperstimulation. She recommended a psych evaluation and sperm donor clinics. She also completed a unifvy report, this report explained chances of conception.

Katie nurse coordinator and the other staff members are all great, they treat the severity of the situation with being discreet and with a very warm shower.

Small clinic so you get all the one on one attention when you’re being served. Always make you feel like you are the most important. The main Embryologist is a very caring and she loves her job. Your babies are safe with her

18,500

The univfy report stated the more cycle the better your chances of conception are

Dr. Copland is wonderful. We are so blessed to be in her care and are grateful for the opportunity to have someone on our team that cares so much about us and our goals. We have not reached our ultimate goal yet but we are making strides with every visit. She is compassionate and very professional. She allows for adequate time with us at every visit and we never feel rushed.

Dr. Copland is always so warm and compassionate. She genuinely cares about her patients and wants to reach the ultimate goal of pregnancy as safely and efficiently as possible. She values the opinion of her patients.

We have done several rounds (partly by our choice) of medicated timed home intercourse. Treatment started with a baseline ultrasound. We used 10mg of Letrozole x10days starting on cycle day 3. We would go in for a pre-trigger ultrasound and trigger with Pregnyl based on the results. Pregynl was administered at home every 3 days for a total of 3 doses. On our last home cycle, we had a biochemical pregnancy. Our 2 rounds of IUI were very similar but instead of home intercourse, we did the insemination. We are about to start planning for the InvoCell treatment.

The nurses are always so nice and supportive. We frequently see Candice and she is WONDERFUL. They are all fantastic.

Emily and Kelsey are the two ladies at the front desk. They are so helpful and always really friendly. They know my husband and I and make sure we are taken care of with appointments and finances. The clinic is very clean. We have only been delayed on TWO appointments the entire time we've going there. It is incredibly efficient.

After a lot of research and consultations with several fertility clinics and am happy that I chose Dr. Copland and Atlantic Reproductive. I have always hated doctors that I was constantly reminding of past medical history and what we had already tried. Dr. Copeland is always up to date on my case and its obvious she takes the time to review my files before each visit. She is truly compassionate and caring and is very forthcoming with medical advice. The only negative about having doctor Copeland as my doctor is that she is located 2 hours from me, but honestly I would drive 10 hours if i had to.

You are in the right hands if you want a truly caring and compassionate doctor who genuinely seems to have your best interest at heart when planning your fertility path

No matter how much time passes between appointments I feel like she truly remembers me and my history, I never feel like im constantly having to remind her of my medical history. She asks about me and my family as if she genuinely cares about my well being

in the beginning we were not only up against my endometriosis but also my husbands low testosterone and lack of sperm. So while my husband was being treated elsewhere for that Dr Copeland made sure to keep up to date with his medical information. She recommended that we "try" a few time while he was having his production stimulated but also highly recommended us to store some sperm for future use which we did. I had my one remaining tube checked and it was clear. I believe we did 3 cycles of me taking Letrozole and trying to get pregnant "naturally", then we took a break and came back the following year and attempted an IUI. Dr Copeland did informed that the endometriosis could lessen the chances of the IUI working and IVF with ICSI was my best bet. But due to monetary restraints we chose to go with the IUI first, hoping for the best. I was given Letrozole, Follistim AQ, and Ovudrel for the trigger. (I do not remember the dosages etc) Unfortunately it did not work. We visited Dr Copeland in January of 2017 to discuss IVF however, the monetary side of things is what makes me hesitant to attempt it, its hard to finance or ask to borrow that amount of money for a "maybe"

The entire staff has always made me feel very comfortable and welcoming. They treat me they have known me forever, and they dont just ask a bunch of medical questions, they ask about me and my family.

Strengths include a very professional and compassionate staff that seem to genuinely want to see you achieve your goals. Weakness is that they are not closer to me, however they are 100% worth the 2 hour drive, one time I even made it in the snow (although the office did call and say they understood if I was unable to make it and attempted to reschedule so I did not drive in unsafe conditions)

I believe total with the procedures, monitoring, and medications the IUI cost me around $4000 total

We have briefly discussed single vs multiple and she said we had the option to transfer up to 2, it was something we plan to discuss further if we proceed with IVF process

Our experience with Dr. Copeland as a patient was very personnel. She allowed us express every concern and ask every question as needed. She has great bedside manner and made us feel as if she really cared about us, not only as patients but as personal friends. There was not one time that I felt as if I was a number.

That she is willing to listen to all of your concern no matter how silly you may think it is. She does not make you feel as if you are uneducated to the process and will educate you about the overall experience and to learn about your individual circumstances.

Dr. Copeland was very patient and answered any questions we had. She never made us feel rushed. She even followed up with personal phone calls every step of the way, whether it was just to let us know the progress of retrieved eggs or just to see if we were hanging in there. I preferred to know the result of our test via email, so I could bare the news either way by myself. Dr. Copeland respected my wishes and was very empathetic in her email. She re-iterated that I I wanted to talk she would be available. After a few weeks, and I had not reached back out to Dr. Copeland she sent and email and personally called me and asked us to come back into the clinic to discuss what may had happened and to discuss other options. She was so great, not only did she make me feel like she genuinely cared as a doctor but I was able to grieve with a friend. Dr. Copeland was not the first doctor that we consulted with. The first doctor in my opinion lacked bedside manner and made me feel inadequate of possibly being able to conceive. In addition, he discussed topics that had nothing to do with my personal situation. This was why a consulted with another doctor. I am glad I did because I my experience with Dr. Copeland and her staff at Atlantic Reproduction was first class and I would definitely anyone to their practice.

The overall strategy was to retrieve as manner eggs as possible in hopes of retrieving a good quality egg. I believe my treatment cycle was aggressive due to my diminished ovarian reserve.

All of the nursing staff provided quick responses to any questions. Even after hours. They were all so compassionate and friendly.

The clinic was extremely clean and comfortable. The atmosphere was relaxing. I did not feel like I was in a clinic.

IVF is just expensive period. Atlantic Reproductive Clinic did offer a military discount which was helpful.

Doctor Copeland used the medical grid that was set by a national standard to determine the number of embryos to transfer. She made sure that we know her decision was based on medical research.

I liked Dr. Copeland very much as a person. She was warm and thoughtful. She was also incredibly responsive to emails and phone calls. I felt that in Dr. Copeland’s desire to allow me to make informed choices, she often left me confused about next steps. I appreciate her commitment to empowering patients to decide their course of treatment, but I often wished for more guidance about what was likely to help us achieve pregnancy. I also felt that Dr. Copeland was very conservative with medication dosage and perhaps not as creative in thinking about ways to treat me during my cycles. I say this based upon my experience with the fertility doctor who ultimately helped us become pregnant. By comparison, I felt that he was much more aggressive and cutting-edge, factors that I believe were ultimately responsible for our success. I think Dr. Copeland may be a better choice for someone with fertility diagnoses that may be less significant than the very poor ovarian reserve and low sperm count and quality we were confronting.

Look at the statistics available online to evaluate and compare the success of this clinic versus that of nearby alternatives.

Dr. Copeland was kind and caring, patient and respectful. She was empathetic and patient as we navigated the fertility process.

Kind, skilled, caring.

Very relaxing, lovely ambiance. Easy access from 40. Very kind and friendly reception staff. If I could do it over again, I would have switched to a different clinic earlier based upon my sense that Dr. Copeland was not sufficiently aggressive with my cycles. Ultimately, Dr. Copeland indicates that she could no longer help me pursue cycles with my own eggs. I moved to a different clinic and had a successful IVF cycle using my own eggs thereafter.

I do not recall.

I adored Dr Copeland. She was attentive, and investigated what problems could be affecting us. She started us on the least invasive and costly procedures. But unfortunately that didn’t work and the next step (ivf) was just not affordable for us.

She is your best advocate. She is working to get you what you want!

She made you feel like we were part of a team.

We did medicated IUIs with Femara and a trigger shot. The only negative I felt about this was the lines of communication getting crossed so to speak. Dr Walmer wanted to increase my dose to 10mg while Dr Copeland wanted me on 7.5mg- but I only had a prescription for the 7.5 ones. Other than that everything was fine, I appreciated the use of the ultrasound during the insemination portion as it gave me peace of mind.

The nurses were awesome. They were prompt with answering my questions and getting me scheduled.

My cycle started during the holiday season which led do different things being told to me (starting birth control when I didn’t). The receptionists were awesome and accommodating. Billing office was ok. I was confused on how why I had to pay everything up front when I didn’t even use all five ultrasounds. And they didn’t have payments I had made accounted for (which upset me). Patti in billing was very nice, but Elaine was a bit coarse.

$1,500 approximately without insurance. $275 with insurance. This did not include medications. We were quoted $480 to freeze my husband’s sperm.

Not applicable

This is such a difficult journey but I can't imagine doing it at any other practice. We are still undergoing treatment but we have found everyone at the office extremely helpful and personable. Scheduling is sometimes difficult but this is to be expected with a busy practice. Overall I am extremely satisfied.

Dr. Copland allows you to be in charge of your medical decisions. She gives you all of the information available and then lets you decide what is right for you. This works for me as I am an insufferable control freak. But if you are the type that needs more direction, be upfront with her and let her know that.

Despite how busy she might be, Dr. Copland always has time to listen or answer questions. She has kept up with the personal details of my life as well that make me feel like I am important to her.

We are starting an antagonist IVF freeze all cycle soon. So far we did 3 cycles with letrozole and timed intercourse and 3 cycles with letrozole, ovidrel and IUI. I started at 5 mg letrozole producing 1 follicle and ended with 10 mg letrozole producing 3 follicles.

The nursing staff is wonderful. They are knowledgeable, kind, and very approachable.

$1425 / IUI + ~$300 for letrozole and ovidrel $14,350 / IVF with ICSI: Includes retrieval and 2 transfers. Package purchased through ARC

Dr. Copland always performed all procedures and ultrasounds. She was open to discussing treatments, supplements, etc. that the other clinic I visited previously never even mentioned as options. She took the time to understand my history. All interactions were positive (even when negative news was delivered).

Come with questions...because she has answers.

The care from everyone in Dr. Copland's office was above and beyond what I experienced at Duke. When results were bad they were there with hugs and tissue. I couldn't have asked for more.

IVF 1 - Follistim 375y cycle days 1-11, trigger, 11 eggs retrieved, 3 made it to day 5. PGS testing of all 3, no viable embryos to transfer. IVF 2 - Follistim 375y cycle days 1-11, omnitrope days 6-11, trigger, 8 eggs retrieved, 6 made it to day 5. PGS testing of all 6, 2 viable embryos to transfer. FET transfer, BFN. IUI 1 - letrozole 10mg days 2-8, Follistim 150u days 8-15, trigger (estimated 4 mature follicles), BFP with singleton birth IUI 2 - letrozole 10mg days 2-8, Follistim 150u days 8-13, trigger (estimated 5 mature follicles), BFP with twin pregnancy in progress (currently first trimester)

I have nothing negative to say about the nurses. All were great.

Night and day (for the better) compared to Duke. communication is great. Staff is great. Felt more like a family then a doctor's office.

She is wonderful. Very hands on from the beginning and goes into great detail to make sure you understand the process and your options. Never feel rushed. Very thorough. I would happily recommend her to someone.

She is absolutely amazing. The perfect blend of knowledge and compassion.

She adjusted medications as needed. She halted periods to allows cysts to heal to proceed with the process quicker. Did a lot of blood work to monitor levels. I had a miscarriage and she did a procedure to make sure here were no remnants for better chances of taking the next iui.

They were wonderful. Even offering meditation DVD's since we have been struggling. All very nice.

They are sometimes hard to get on the phone, but always call back or email in a timely manner. I like that you pay by cycle and not visit as they do a lot of bloodwork and ultra sounds as needed.

Around $1200 not including donor sperm and medication

I like her and am happy with her. I haven't achieved pregnancy yet but I will hopefully be starting a second round soon. She is very personable and honest. I love that she is at every visit and has always made time to call me to talk personally if I had questions.

She has been great! I see her at every visit. She is honest and I don't feel like she gives false hope.

Very nice staff. Clean and comfortable. The waiting area is relaxing and I never had to wait more than 5 minutes for my appointment. They always managed to fit me in even if it was super last minute! They are quick, your usually in and out of the exams (ultrasounds) with in 30 minutes.

total about $20,000.00

Very good doctor. I was treated with compassion and cannot complain with the level of service I was given. Always took the time to make sure I was ok. Clinic was very nice and felt like they were available for whatever I needed.

One cycle with only medication-no pregnancy. 3 IUI cycles with 300 follistim, 10 mg letrozole and pregnyl trigger, no pregnancies.

Outside of the medical staff, the office staff aren't great. I was constantly told that i should be paying when my insurance covered certain services.

I paid for doctor visits only, 3 IUI cycles were covered by insurance.

Very highly. Loved how responsive they were!

Dr.Copland and her team have fantastic communication and show a great deal of compassion throughout the progress. I love how she maintained a sense of urgency throughout the process!