Rated 10
Strongly recommend: 100%10
100% strongly recommend
3 reviews
Humanity
9
9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.5
7.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
7.3
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U Of Birmingham
Residency
St. Joseph Mercy Health System
Fellowship
University of Vermont

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Tendai Chiware works at

Genesis Fertility and Reproductive Medicine
Rated 9
Strongly recommend: 73%Neutral: 17%Don't recommend: 10%9

At 1 office

Brooklyn
6010 Bay Parkway
Brooklyn, NY 11204
718-283-8600
Explore Clinic

3 patient reviews

LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
10
10
Age 40 - 41
5 IUI
1 IVF
Donor Sperm
PCOS
East Asian
Ashkenazi Jewish
2nd of 2 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Chiware is by far the most caring, patient and understanding doctor we've encountered in our lives, and she's beyond generous with her time...As a lesbian couple, we felt respected from start to finish in our every interaction with Dr. Chiware and with Genesis...wasn't afraid to think outside the box when it came to supplementary medications...She wants you to succeed, and won't blindly reassure you that what you're doing is enough...
The nurses [at Genesis Fertility and Reproductive Medicine] were uniformly attentive, compassionate and patient. They returned our calls quickly and were generous with their time in answering all of our questions. We never felt rushed off the phone. They never made us feel that our concerns were trivial, and despite the fact that there seem to have been many nurses on staff, there were never any miscommunications about my protocol...When we got our good news, all the nurses called us together and congratulated us--it was really a beautiful moment.
How was your experience with Tendai Chiware at Genesis Fertility and Reproductive Medicine?
I've always been a difficult patient--low pain tolerance, apt to pass out, squeamish. Dr. Chiware was the perfect person to ease my anxiety, and is so gentle in both word and deed that we wouldn't be surprised if she simply willed our now-fetus into existence. This is the opposite of our previous experience at a larger, more well-known fertility clinic where we felt overlooked and later learned that indeed some of the stats of our case weren't being fully monitored. Once we switched to Genesis, Dr. Chiware created such a comfortable atmosphere for us that we felt we'd known her from a previous life. We owe the growth of our family to her, and can never repay her for her unyielding devotion to our commitment to get pregnant. We literally miss her now that we've graduated from Genesis.
What's one piece of advice would you give a prospective patient of Tendai Chiware at Genesis Fertility and Reproductive Medicine?
Get ready to never be able to let her go! We would've loved it if she could be our OB. Also, don't be afraid to push the envelope--if you are so unfortunate as to have a failed IUI or a failed embryo transfer, ask Dr. Chiware how you can supplement or change your treatment for the next cycle. She wants you to succeed, and won't blindly reassure you that what you're doing is enough.
During treatment, were you treated like a number or a human with Tendai Chiware at Genesis Fertility and Reproductive Medicine?
Dr. Chiware is by far the most caring, patient and understanding doctor we've encountered in our lives, and she's beyond generous with her time. We truly believe that a key reason why we're pregnant is that she stayed on top of our case and wasn't afraid to think outside the box when it came to supplementary medications. It's abundantly clear that Dr. Chiware's heart is in her work. She's also super-personable--after every phone call and appointment, we remarked to each other that we wish we could be friends with her. (That said, we're not sure if we're cool enough!)
Describe the protocols Tendai Chiware used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
We first did an egg retrieval using Gonal-F, Certrotide, Menopur, and an Ovidrel trigger. That yielded 15 eggs, 10 of which were mature, and all of which fertilized with ICSI. By Day 7, we had 6 remaining, which we sent off for PGT testing. 2 came back normal, 2 abnormal, and 1 low mosaic. Since we had 5 failed IUIs at our previous clinic, we did an ERA before our first transfer and then transferred 1 of the normal embryos. The cycle consisted of Estrace pills and Progesterone injections. Unfortunately the transfer wasn't successful. I took a few months off for acupuncture and a mental health reboot, then transferred our remaining normal embryo. For that cycle, Dr. Chiware offered to have us add Lupron, Lovenox, Prednisone and baby aspirin in addition to Estrace and Progesterone. (I'd been taking a prenatal multi and Metformin for PCOS all along.) We chose to go with all the 'extra' meds except Lovenox, whose side effects scared us. We were fortunate that this transfer yielded a pregnancy--we're over the moon to now be 18 weeks.
How competent was Tendai Chiware at LGBTQ care?
As a lesbian couple, we felt respected from start to finish in our every interaction with Dr. Chiware and with Genesis. Not once did any staff member (from receptionist to lab tech to nurse to doctor) inquire about a "husband"--we just showed up to Genesis as ourselves, and considering the extreme stress of IVF, that meant the world.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
The nurses were uniformly attentive, compassionate and patient. They returned our calls quickly and were generous with their time in answering all of our questions. We never felt rushed off the phone. They never made us feel that our concerns were trivial, and despite the fact that there seem to have been many nurses on staff, there were never any miscommunications about my protocol. Shout-outs to Marina, Tzivia, Jen, Irene, Christina (ultrasound tech), Gail (embryology lab), and Kathy (receptionist). When we got our good news, all the nurses called us together and congratulated us--it was really a beautiful moment.
Describe your experience with Genesis Fertility and Reproductive Medicine.
As a whole, the team at Genesis seems to really enjoy its work and genuinely care about patients. There's a family-type vibe. During our time at Genesis, they had ongoing IT issues with their email system. We don't understand why this couldn't have been remedied more quickly. Morning monitoring at the Forest Hills office moves like a well-oiled machine--I almost never waited more than a few minutes, and was sometimes even the only patient there. That said, beware that the hours at that site are extremely early. There were 2 times during bad weather when the ultrasound tech (there's only 1 on staff at a time at Forest Hills) did not show up to work and patients weren't notified prior. This led to multiple patients waiting, frustrated, while I called the nurses' line. We were met with plenty of compassion and regret, but we're still not sure if Genesis has amended its morning monitoring communication system so that patients who are expected will receive alerts in the event of sudden closure. PLEASE NOTE, this issue should not reflect on Dr. Chiware whatsoever. Also, if you use Bay Parkway as your monitoring site, know that it's much more bustling, with more staff, which makes it unlikely that this would occur there. Lastly, be aware that while Genesis has multiple locations for monitoring and consultations, procedures (ERAs, SHGs, retrievals, transfers) are only done at Bay Parkway. For us, this meant renting a car to drive to all of the above. If you're located closer to there, you're good to go.
Describe the costs associated with your care under Tendai Chiware at Genesis Fertility and Reproductive Medicine.
Retrieval, including 1st transfer: $12,225 Surgery Center fee (for retrieval): $1000 2nd transfer: $2800 PGT for 6 embryos (sent to Igenomix, a partner of Genesis): $1250 ERA: $700, but this will depend upon your insurance Sperm storage (6 months): $300, $50/mo refunded for any unused months Embryo storage: can't recall Monitoring: free on my insurance Copays for seeing Dr. Chiware: $40 copay on my insurance SHG: can't recall ;( Ultrasounds: $80 copay on my insurance IVF meds: would've been about $5000 had we not found ways to, err, circumvent some of the traditional purchasing avenues Trips to 7-11, across the street from morning monitoring: PRICELESS Keep in mind, these numbers aren't inclusive of everything, and certainly could vary widely depending upon whether you have fertility coverage.
Describe Tendai Chiware's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
She suggested that since our 2 normal embryos were both highly graded, we avoid transferring both at once in case they yielded quadruplets or triplets. We are infinitely grateful for this advice--since our first cycle failed, if we'd used both embryos on it, there's a strong possibility we could've lost both. It was out of the question financially for us to do another retrieval.
How competent was Genesis Fertility and Reproductive Medicine at LGBTQ care?
As mentioned in another section, Genesis was the cream of the crop when it comes to LGBTQ competency. We were accepted as married lesbians from the get-go, and even more impressively, various staff members managed to remember that I (the patient) am married to another woman, and they'd ask how my wife was doing.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at Genesis Fertility and Reproductive Medicine.
Gail was the one responsible for coordinating the move of our donor sperm from our first clinic to Genesis. The process was overwhelming on our first clinic's end, but Gail reassured us throughout, and met us with warmth and excitement when we finally dragged that ugly beige tank out of the elevator at Genesis. Our first clinic put up lots of red tape when it came to taking our sperm to another place; Gail was having none of that. ;)
10
Doctor
Tendai Chiware
Humanity
Communication
Frequency Seen
LGBTQ Care
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
LGBTQ Care
Clinic Atmosphere
Educational Resources
LGBTQ
2019 - 2020, Unknown Success
10
10
Age 42 - 43
2 IUI
1 IVF
Donor Sperm
Black or African-American
Income $100K - $199K
Teacher
2nd of 2 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She made us feel relaxed and reassured that we were in capable hands by being genuine and sincere. Whenever my partner and I meet with Dr. Chiware, we never feel rushed or disappointed. She takes her time to make sure we completely understand the treatment plan by going through charts and records; making sure to explain any risks involved and answering any questions that we may have about anything. We feel 100% confident in Dr. Chiware as our fertility doctor.
I love that there are so many offices [Genesis Fertility & Reproductive Medicine] with various office hours for monitoring, which helped my stress level about being late for work. The clinic is great with returning phone calls. The billing department was thorough with going through the costs of the cycle. However, they were not thorough with collecting the payment. I did not know when I was supposed to pay and it wasn't until the day of my egg retrieval that I approached them about payment.
How was your experience with Tendai Chiware at Genesis Fertility and Reproductive Medicine?
I first visited Dr. Chiware two months after deciding to stop seeing my previous fertility doctor. At that point, my partner and I were skeptical about fertility clinics and their motives. However, from the moment we walked into Dr. Chiware's office, my feelings of doubt were abated. She made us feel relaxed and reassured that we were in capable hands by being genuine and sincere. Whenever my partner and I meet with Dr. Chiware, we never feel rushed or disappointed. She takes her time to make sure we completely understand the treatment plan by going through charts and records; making sure to explain any risks involved and answering any questions that we may have about anything. We feel 100% confident in Dr. Chiware as our fertility doctor.
What's one piece of advice would you give a prospective patient of Tendai Chiware at Genesis Fertility and Reproductive Medicine?
I would advise a prospective patient of Tendai Chiware, M.D. is to stay the course, and trust the process. She knows what she is doing.
During treatment, were you treated like a number or a human with Tendai Chiware at Genesis Fertility and Reproductive Medicine?
Dr. Chiware treated me and my partner exceptionally well. She and the clinic made us feel extremely comfortable from the moment we walked into the office. As an unmarried, lesbian woman over the age of 40, I didn't feel judged or pressured to make any decisions. Dr. Chiware, was thorough and transparent while being warm and sincere.
Describe your experience with the nursing staff at Genesis Fertility and Reproductive Medicine.
The nursing staff were efficient, warm, and caring.
Describe your experience with Genesis Fertility and Reproductive Medicine.
I love that there are so many offices with various office hours for monitoring, which helped my stress level about being late for work. The clinic is great with returning phone calls. The billing department was thorough with going through the costs of the cycle. However, they were not thorough with collecting the payment. I did not know when I was supposed to pay and it wasn't until the day of my egg retrieval that I approached them about payment.
Describe your experience with your monitoring appointments at Genesis Fertility and Reproductive Medicine.
Genesis has multiple locations across the city and Long Island with varying office hours which makes it convenient for work schedules. I only went to locations in Queens and Long Island and I was seen right away.
10
Doctor
Tendai Chiware
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
10
10
Age 28
6 IUI
Donor Sperm
Tubal Blockage
Unexplained
European
Latinx
Income $50K - $99K
Business Executive
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr.Tendai Chiware] took the time to review my history and adjust my medications to try to increase my chances...spends time to ensure all of my questions are answered and I get the care that I need...I’ve only met with her in person once because she took over for my previous doctor when he moved out of state...She is alway very responsive via email
The whole nursing staff [of Genesis Fertility and Reproductive Medicine] is friendly and compassionate. They are the people that helped me stay positive and continue to return for treatment...[cost] Between $775-$2000...everyone is really personable and there are a couple of satellite locations for monitoring which makes things flexible...
How was your experience with Tendai Chiware at Genesis Fertility and Reproductive Medicine?
I’ve only met with her in person once because she took over for my previous doctor when he moved out of state, but she did a good job at making me feel welcomed and in good care. She took the time to review my history and adjust my medications to try to increase my chances. She is alway very responsive via email.
What's one piece of advice would you give a prospective patient of Tendai Chiware at Genesis Fertility and Reproductive Medicine?
Be patient and trust the doctor’s advice and course of action.
During treatment, were you treated like a number or a human with Tendai Chiware at Genesis Fertility and Reproductive Medicine?
I felt like a human unlike some of the other facilities I’ve been to. Everyone at Genesis is friendly and caring. The doctor definitely spends time to ensure all of my questions are answered and I get the care that I need. I believe the doctor followed the right steps to help me conceive even though I have not been successful
Describe your experience with your nurse at Genesis Fertility and Reproductive Medicine. (Assigned nurse: No, but Nurse Brittany is amazing)
The whole nursing staff is friendly and compassionate. They are the people that helped me stay positive and continue to return for treatment
Describe your experience with Genesis Fertility and Reproductive Medicine.
The strengths are everyone is really personable and there are a couple of satellite locations for monitoring which makes things flexible. They are also open 7 days a week even on holidays. This is a big plus because I’ve had to skip treatments at my previous facility because of my ovulation falling on a holiday.
Describe the costs associated with your care under Tendai Chiware at Genesis Fertility and Reproductive Medicine.
Between $775-$2000
10
Doctor
Tendai Chiware
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources