Thomas Fisher

Spring Fertility

Rated 9.6
Strongly recommend: 93%Neutral: 5%Don't recommend: 2%9.6
93% strongly recommend
33 reviews
Humanity
9.7
9.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.8
9.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.5
8.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
8.8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Kansas City U.
Residency
Oregon Health & Science
Fellowship
Albert Einstein

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Thomas Fisher works at

Spring Fertility
Rated 9.2
Strongly recommend: 82%Neutral: 12%Don't recommend: 6%9.2

At 2 offices

Oakland
80 Grand Avenue
Oakland, CA 94612
(415) 964-5618
Danville
905 San Ramon Valley Blvd
Danville, CA 94526
510-470-1835
Explore Clinic

33 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 33 - 34
2 Egg Freezing
1 Embryo Freezing
East Asian
Income $200K - $499K
Strongly Recommends
Strongly Recommends
Successful
I know I want kids in the future and therefore was contemplating egg freezing. Dr. Fisher never made me feel like he was selling the idea of egg freezing and rather me provided with facts and data...always explained what was happening and provided next steps so I knew what to expect...created a sense of trust and removed much anxiety which is important as a patient.
[Spring Fertility was] Extremely clean and comfortable...[nurse] was very quick to respond, clearly communicated all instructions and would answer (or get answers) to all my questions. Her responsiveness ensured I felt like I could rely on her... the billing team was not as organized or responsive...Right now I am resolving an issue with them where a third party billed me for more than what I was told my maximum bill would be.
How was your experience with Thomas Fisher at Spring Fertility?
Dr. Fisher is incredibly knowledgable and patient making him very easy and great to work with. I saw Dr. Fisher about freezing eggs and embryos and from the onset always felt like he shared his knowledge of fertility which allowed me to make educated decisions. I was 32 turning 33 when I first saw Dr. Fisher about egg freezing. I know I want kids in the future and therefore was contemplating egg freezing. Dr. Fisher never made me feel like he was selling the idea of egg freezing and rather me provided with facts and data. It was because of this that I chose to do egg freezing with Dr. Fisher. There are some Drs. who gave me the impression that were selling me the service as it was must do however Dr. Fisher never did that. He kept to facts and when asked his opinion to stuck to facts such as 'typically egg quality is like x during y, and then will be z during a". This made me feel like I wasn't getting sold something but rather had a Dr. who kept to the science which I greatly appreciate. I could also get a sense that he cared for his patients and he always took the time to answer questions. I left our initial consultation feeling like I had a better idea of female fertility and reasons why but did not feel like I had to freeze my eggs at that exact moment. I chose to however for personal reasons of knowing that if I was going to in the future anyway why not now especially having found a Dr. i liked working with. During my egg freezing Dr. Fisher always explained what was happening and provided next steps so I knew what to expect, what was happening and why, and what was to come which created a sense of trust and removed much anxiety which is important as a patient. Dr. Fisher monitored my progress throughout my egg freezing process.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Don't hesitate to ask questions
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Walking through the process and the procedure and though data was shared it was provided to give me insight as a patient and to understand the data on egg freezing and embryo freezing. They also walked me through what it is my body is doing throughout the process which felt very human to me and I found it extremely educational. Dr Fisher also walked me through female fertility during your thirties and forties and I felt like a human as he explained what happens to a human body and used this information to help me understand my body and the process. He would separate presenting data to where I am and therefore I felt a lot like a human.
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
My treatment strategies and protocol was to track my ovulation as I had gone off birth control (my own choice) ahead of egg freezing. Since my amh levels came back normal (higher than average) and my initial consultation showed regular follicle count I was to use gonal f and menopur during the monitoring phase as we began the egg freezing process. Right from the beginning I was told at what time of day to test for ovulation and to immediately call/advise the clinic when I got a positive. Since this was during Covid the clinic also did covid tests ahead of treatment which I greatly appreciated given I was paying for this myself. Once I got a positive they booked me an appointment for a blood draw (I think the day after possibly) and since blood draws were in the morning they could get results by afternoon and provide us with our protocol. I was then given clear instructions both via a calendar, a web portal and a phone call by a nurse of what to do for the next few days. I started off with gonal f and menopur and would go in every 2-3 days for monitoring to begin with. Closer to my retrieval I went in every day and my dosage changed a little which again was communicated via a shared calendar, a web portal, and a phone call. They also did injection trainings ahead of this so I felt as well prepared as i could have been having never injected myself before. On the day of my trigger, because one of hormones was high I did not have to use two medications to trigger but one. The nurse had called me the day before to give me the exact time I was going to trigger and to walk me through exactly which medications to use, how to do the dosage and was very clear on the importance of timing. They recommended getting the injections prepped a little before the actual trigger keeping in mind the need to refrigerate one of the medications. The anesthesiologist also called me the early evening before the retrieval so I knew waht to do in terms of food and drink.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Mel )
Mel was my primary nurse and she was very quick to respond, clearly communicated all instructions and would answer (or get answers) to all my questions. Her responsiveness ensured I felt like I could rely on her. She was very clear with instructions and was patient with me as I would repeat them back to her as I this was my first time. The nursing staff at Spring overall were all very friendly and very caring. My care coordinator was also very responsive and also always answered (or found answers to my questions). They were great to work with. During the day of my egg retrieval the nurses (and entire team) were all very caring, patient, and it was comforting to be under their care.
Describe your experience with Spring Fertility.
Strengths - definitely felt like state of the art equipment especially during the egg retrieval and also seeing the embryologists work in SF made I was visually able to see the state of the art facilities. Extremely clean and comfortable and I could tell all the nurses and drs were extremely professional while also kind and caring. The extra touches such as the sparkling water and snacks/chocolates was definitely a plus. Though for me what is most important is the knowledge and professional of the team which was a 10/10 and the healthcare equipment which was also a 10/10. Weaknesses - the billing team was not as organized or responsive. Sometimes I had to follow up with the billing team on certain questions and one time I was told I had an outstanding payment when I did not. Right now I am resolving an issue with them where a third party billed me for more than what I was told my maximum bill would be.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
Egg freezing I believe was $8750 for my first round and then I think my second round I got a 10% discount. Embryo freezing (I did one round) was approximately $16,000-$17,000 for one round. In addition, each round required medication which cost around $3000-$4000
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
n/a
10
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
Oakland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 35 - 36
1 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Successful
Dr Fisher truly loves his job and it shows!...can recite a study to back any of his decisions...allowed me to be an advocate for myself and helped me navigate my questions and concerns and would make changes based on our discussions...When we got our PGT results back he was so excited that he called me personally with my whole team on speaker phone...Him and his team made me want to come in because it felt so warm and inviting.
When we got our PGT results back [Dr. Fisher] was so excited that he called me personally with my whole team [at Spring Fertility] on speaker phone...Him and his team made me want to come in because it felt so warm and inviting...I loved that I received a call from a nurse after every appointment and that they checked in on me after my procedures...I always received prompt professional answers, and always felt like the only person they were treating.
How was your experience with Thomas Fisher at Spring Fertility?
Dr Fisher truly loves his job and it shows! He always comes in with a positive upbeat attitude. He can recite a study to back any of his decisions. He allowed me to be an advocate for myself and helped me navigate my questions and concerns and would make changes based on our discussions. He was patient when I had ten million questions and wanted to know why for everything. One of the things that made me respect him the most, however, was how highly his staff talked about him. They would tell me how they learned so much from him from his in-service classes he taught weekly. How he really wanted them to have the knowledge and love what they did, and he did so in a fun and interesting way. All of that could be seen as a patient as well. We could not have been in better hands!
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Don’t be afraid to ask questions.
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Dr Fisher is very personable and always had something to talk about relating to past conversations or about his own personal life. He explained everything in depth and then was always really patient knowing I would have a million questions. Looking back he could have told me to ask the nurse, but he answered them himself. When we got our PGT results back he was so excited that he called me personally with my whole team on speaker phone. He was always upbeat and excited to be at work. Him and his team made me want to come in because it felt so warm and inviting.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Nurse- Melissa Care Coord. - Shelby)
I loved that I received a call from a nurse after every appointment and that they checked in on me after my procedures. I spoke to random nurses and rarely my own nurse. However, my Care Coordinator was always available, always coming in to cheer me on, and even held my hand when I got sick after my saline sonogram. Anything I needed she was always on top of it!
Describe your experience with Spring Fertility.
I was seen at both Danville and Oakland and I was impressed with every single person I came in contact with. Everyone was always friendly, upbeat, and generally happy to see you/be at work. I always received prompt professional answers, and always felt like the only person they were treating. There is not one single negative to report.
Describe your experience with your monitoring appointments at Spring Fertility.
I’m not sure if it was due to the pandemic and trying to keep people from waiting in the waiting room together, but I never saw any other patients in the Danville or Oakland office for monitoring. I was always 5-10 minutes early and in my car about 5-10 minutes after my appointment. I was seen quickly with all my questions answered. And not once did I feel rushed to get in or to get out. I was monitored twice by other doctors because it was Dr Fisher’s day off. I must say, his way of explaining the monitoring process and giving exact detail was much better than the other two. The other two told me to ask the nurse when they called in the evening. It wasn’t rude, just that it was the nurses job.
10
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
Danville
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 41 - 42
4 IVF
Uterine Fibroids
East Asian
Income $200K - $499K
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Fisher warm, compassionate and attentive. He clearly communicates every step involved with the IVF process. I saw him for most of my monitoring appointments and he has performed all of my egg retrievals. We have banked three euploid embryos so far from three retrievals, and are waiting for genetic results for five more embryos from my fourth round. We are very happy with our choice of doctor for IVF
Spring is a great experience. If only hospitals and primary care care providers are as on top of things as my fertility clinic, life would be so much easier. You don't have to know anything at the start of the IVF process but by the end, you will know a lot and it will have been pretty efficiently communicated by their team...Mel is very on top of things. She is super knowledgeable and available to answer questions on minutiae. I am very happy she is my nurse for this.
How was your experience with Thomas Fisher at Spring Fertility?
Dr. Fisher warm, compassionate and attentive. He clearly communicates every step involved with the IVF process. I saw him for most of my monitoring appointments and he has performed all of my egg retrievals. We have banked three euploid embryos so far from three retrievals, and are waiting for genetic results for five more embryos from my fourth round. We are very happy with our choice of doctor for IVF.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Ask questions. Overall, he is a great doctor for someone who prefers a more compassionate and gentler style of delivering information. (This is me.)
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Dr. Fisher is warm, attentive and kind. He is clear with communication and is empathetic in making sure we understand what could otherwise be confusing information for first time undergoing IVF. We are super happy we chose him as our doctor.
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
We used mid-luteal for the first three retrieval rounds and Aygestin protocol + calcium ionophore for the fourth retrieval after a failed third round. Rationale for mid-luteal being more natural method of getting cohesive set of egg growth for each cohort. This worked well for the first and second rounds. So far we have 5 that made it to blast at fourth round with different protocol and are waiting for results of genetic testing.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Mel Ransom)
Mel is very on top of things. She is super knowledgeable and available to answer questions on minutiae. I am very happy she is my nurse for this.
Describe your experience with Spring Fertility.
Spring is a great experience. If only hospitals and primary care care providers are as on top of things as my fertility clinic, life would be so much easier. You don't have to know anything at the start of the IVF process but by the end, you will know a lot and it will have been pretty efficiently communicated by their team.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
My care was covered by Progyny
10
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
Oakland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, 20 Eggs Frozen
NPS
10
NPS
10
Age 37
2 Egg Freezing
South Asian
Income $100K - $199K
Engineer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Fisher will provide the answers you are looking for without unnecessarily sugarcoating. He’ll tell you what you need to hear. However that doesn’t mean he is not compassionate. In fact he is warm and very friendly and genuinely cares about his patients. He sets realistic expectations so that nothing comes as a shock.
Spring has the best of both worlds. It’s equipped with latest and greatest of technology and competent providers. Yet it provides care with the delicacy of a small fertility clinic who care about their patients and don’t make you feel like you are just a paying “customer”. I had a wonderful experience dealing with staff and doctors and would recommend it to my friends and family.
How was your experience with Thomas Fisher at Spring Fertility?
Dr. Fisher is one of the best providers I have come across so far. He is competent, professional and thorough. Dr. Fisher will provide the answers you are looking for without unnecessarily sugarcoating. He’ll tell you what you need to hear. However that doesn’t mean he is not compassionate. In fact he is warm and very friendly and genuinely cares about his patients. He sets realistic expectations so that nothing comes as a shock. Once you know what to expect, Dr. Fisher will provide the best quality of care and will hear you out if you have any doubts or concerns. You can leave up to him to decide the best course of action for your treatment plan. Truly made it so much easier for me to go through what I did.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Be open minded and trust what Dr. Fisher has to say.
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Dr. Fisher was invested in my treatment and care and made sure he utilized his professional knowledge to get optimal results for me. When discussing stats, I sometimes felt like I was going to be part of a statistic too, however, this can’t be avoided since Dr. Fisher has to set realistic expectations for me.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Melissa - nurse and Paige - coordinator )
Staff is very friendly and put you at ease. They empathize with what you’re going through. Communication is great. However due to covid everything was over video and phone calls and that made me a little overwhelmed in the beginning. Once I had an understanding of what to do and how to do, I thought staff did an excellent job at keeping everything on track.
Describe your experience with Spring Fertility.
Spring has the best of both worlds. It’s equipped with latest and greatest of technology and competent providers. Yet it provides care with the delicacy of a small fertility clinic who care about their patients and don’t make you feel like you are just a paying “customer”. I had a wonderful experience dealing with staff and doctors and would recommend it to my friends and family.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
$24700
10
Doctor
Thomas Fisher
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
Danville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 34 - 35
2 IVF
Unexplained
East Asian
Income $200K - $499K
Engineer
3rd of 3 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr.Fisher was responsive and personable on calls and always made me feel heard...polite, respectful, always greeted me with a smile, was patient with all my questions and never made the appointments feel rushed. He was always thorough in explaining procedures and next steps, comprehensive with his exams of follicle sizes, concerns and what to expect....
Shelby and Melissa [nurses at Spring Fertility] both went above and beyond when it came to communication, attentiveness and follow through. If they say they were going to do something, you could trust they would call you, follow up via email and make sure you were taken care of...Convenient location. Easy parking. Clean space, Offered snacks and drinks and all staff was friendly and polite. The environment was pleasant, equipment seemed clean and new...
How was your experience with Thomas Fisher at Spring Fertility?
Candidly, when I first approached Spring, I wanted a female doctor but the earliest appointment was with Dr.Fisher. Although initially hesitant, since day 1 of seeing him, I felt very comfortable and at ease. He opened up and shared his own story of how him and his wife also went through their own fertility journey. I think that makes him a lot more relatable and empathetic to his patient's journey. He was polite, respectful, always greeted me with a smile, was patient with all my questions and never made the appointments feel rushed. He was always thorough in explaining procedures and next steps, comprehensive with his exams of follicle sizes, concerns and what to expect. I really appreciated the attentive care provided whether it was via email, in person or follow up calls after certain procedures to update me on progress. I remember the day of my transfer, he rushed over to the SF clinic all the way from Danville just to make sure he was the one doing the transfer himself. That definitely re-assured me, made me more confident that the chance of success would be high and overall just put me in a more positive state of mind. We are now a month away from meeting our miracle baby and I am immensely grateful to Dr.Fisher and the Spring team. Overall, would recommend Dr.Fisher to any of my friends or family members looking for fertility treatment. Could not have asked for a better experience.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Come prepared with questions during your appointments. Dr.Fisher is thorough with talking through the treatment but also always leaves room for any questions you might have.
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Dr. Fisher and staff were always friendly, on-time, patient with my many questions, understanding when I got emotional due to any results or drop offs from retrieval, day 3, day 5 survival and embryo quality. Dr.Fisher was responsive and personable on calls and always made me feel heard.
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
I went through 2 IVF cycles and 1 frozen embryo transfer with Dr. Fisher. For both retrievals, I was taking the following supplements: prenatal, Vitamin D, Fish Oil, and Q10. My diagnosis was unexplained infertility as I had done prior exams and blood work at another clinic before Spring. In my first cycle, my antral follicle count was only 9-10. I started off with taking Estrace, got a bleed, went in for a baseline ultrasound and then started ​225IU of Gonal F and then 150IU for Menopur. The dosage of Gonal and Menopur were dropped as they doctor tracked my bloodwork and the size and growth of my follicles every few days to try to get them to all grow at the same pace. I then started Cetrotide in conjuction with Menopur and Gonal F and eventually triggered with Novarel and Lupron. For my first retrieval, my body only yielded 8 eggs, 1 follicle was empty and only 1 egg was mature. That was devastating news and I remember crying for a long time thinking the odds of a healthy embryo was likely going to be none after the drop off from Day 3 to Day 5 to genetic testing. Dr.Fisher and the care team definitely set proper expectations and were also quite comforting in talking through alternatives for a second round. Miraculously, that one mature egg actually resulted in a 6AA Day5 Euploid embryo. Given that my husband and I wanted at least 2 kids, Dr. Fisher also recommended having at least 2 healthy embryos per potentially viable pregnancy so we decided to pursue a second round of IVF egg retrieval before moving forward with a transfer. In my second IVF cycle: I started off with Aygestin, had around 11 antral follicles, started same dosage of ​225IU of Gonal F and then 150IU for Menopur which was adjusted slightly after every ultrasound and blood test appointment. Then started Cetrotide and triggered again with Lupron and Novarel. This time, 11 eggs were retrieved, 8 mature. I ended up with 4 that survived until Day 5 and then 3 that turned out to be Euploids. For my frozen embryo transfer, I started off with Aygestin pills (this was mostly because we were thinking of potentially doing a 3rd cycle of IVF depending on results of the embryo genetic testing). However, once we confirmed we were moving forward with FET, I was put on Letrozole 5mg for 5 days. After a few monitoring visits, the doctor asked me to start Gonal F at 150IU. As monitoring progressed, I was then instructed to take Ovidrel at 250mcg and take Medrol 16mg pills for 5 days. I went back in for a progesterone level check and then was confirmed for transfer. Transfer was successful and I am now 8 months pregnant!
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Shelby Raley & Melissa Caponi)
Shelby and Melissa both went above and beyond when it came to communication, attentiveness and follow through. If they say they were going to do something, you could trust they would call you, follow up via email and make sure you were taken care of.
Describe your experience with Spring Fertility.
Convenient location. Easy parking. Clean space, Offered snacks and drinks and all staff was friendly and polite. The environment was pleasant, equipment seemed clean and new . No weaknesses that I can think of.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
Although most people including myself go in thinking we will perhaps only need one IVF cycle, it's always good to know your options and what pricing will look like if you needed subsequent cycles. Accounting for price of medication is also something that needs to be factored in. Alto Pharmacy was superb in terms of convenience of delivering the medication to my doorstep. Our cost was ~$50K for 2 IVF cycles and 1 FET.
What specific things went wrong at Spring Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Spring Fertility.
During my embryo transfer, at one of my ultrasound visits, I was seen by another doctor. The reaction of the doctor made it seem like there was a strong possibility the transfer would need to be cancelled as I might have ovulated already. I panicked and started crying frantically. That said, Dr. Fisher called me shortly after my appointment to reassure me that he was not concerned and that I would be monitored closely for the next couple of days to confirm next steps. In the end, I was able to successfully complete the FET so although alarming at first, it all worked out.
10
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
Danville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 32 - 33
1 IUI
1 IVF
Unexplained
East Asian
Income $500K+
Marketer or PR
Strongly Recommends
Strongly Recommends
Successful
Dr. Fisher is the best doctor I've ever worked with. He and his team has been with us through our 1+ year long fertility journey and we could not have asked for a better team. From the get go, he took the time to educate us, carefully listen to our story & goals, and created a plan for us. He's honest, realistic, funny, smart, detail-oriented, caring, all the things you'd wish for as a doctor during such vulnerable times.
I absolutely ADORED Spring Fertility staff, from the nurses, coordinators to the front office team. They make up the amazing culture Spring has and I always looked forward to my appts...I have recommended at least 5 people at my company to Spring Fertility because of how incredible the clinic is. They are organized, efficient, effective (have some of the highest success rates), and the culture and team are incredible...
How was your experience with Thomas Fisher at Spring Fertility?
Dr. Fisher is the best doctor I've ever worked with. He and his team has been with us through our 1+ year long fertility journey and we could not have asked for a better team. From the get go, he took the time to educate us, carefully listen to our story & goals, and created a plan for us. He's honest, realistic, funny, smart, detail-oriented, caring, all the things you'd wish for as a doctor during such vulnerable times.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Just be honest with what you want and come prepared for any questions. He was so patient with all my questions and always took the time to walk through everything with me.
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Dr. Fisher is the only doctor I ever felt a connection with. From the start of our fertility journey, he always showed care, empathy, and enthusiasm to help you achieve your goals. He also made a process that can be so vulnerable much more pleasing than I had expected.
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
We went with the mid-luteal protocol. For medications, was as on the typical injections, FSH, Menopur, Cetrotide and I can't remember what I used for trigger. For the transfer, we went with natural/letrozole protocol as I was able to ovulate on my own and my progesterone levels were normal.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Melissa Caponi )
I absolutely ADORED Spring Fertility staff, from the nurses, coordinators to the front office team. They make up the amazing culture Spring has and I always looked forward to my appts so I can catch up with everyone. :) They are amazing!
Describe your experience with Spring Fertility.
I have recommended at least 5 people at my company to Spring Fertility because of how incredible the clinic is. They are organized, efficient, effective (have some of the highest success rates), and the culture and team are incredible.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
My company insurance covered most of it and I paid about 1500 out of pocket. I believe if I did not have insurance, it would be 18k for the injections + trigger and 6-7k for transfer.
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
We went wit single embryo transfer as it was the safest and lowest risk.
10
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
Danville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 42
1 IVF
Latinx
Income $200K - $499K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Fisher always took the time to listen to my concerns, answered my questions in the clearest way possible, he was always realistic and honest about our case, no sugarcoating but always kind and respectful. During every appointment he always had the best attitude, his bedside manner was spotless and his communication very straightforward.
The care team at Spring Danville was wonderful to work with. Very professional, organized, knowledgeable and friendly...billing is straightforward, their patient portal where we get all communications and updates about our treatment is quite helpful and user friendly, the facilities are very clean and modern and since they have different locations you could use for your monitoring, you never have to be commuting too far to get your care
How was your experience with Thomas Fisher at Spring Fertility?
Dr. Fisher always took the time to listen to my concerns, answered my questions in the clearest way possible, he was always realistic and honest about our case, no sugarcoating but always kind and respectful. During every appointment he always had the best attitude, his bedside manner was spotless and his communication very straightforward. IVF can be a very complex process but at every visit Dr Fisher always made sure I understood every decision about my treatment, what the next steps would be and why, I always left his office at ease and confident I was getting the best care for my case. Dr Fisher's demeanor has the right mix of science, professionalism, compassion and heart and I feel truly fortunate to have had him as my fertility Doctor!
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Please ask him all the questions and share every concern you have, he will always listen and give you an honest and clear answer.
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
In every interaction I had with with Dr. Fisher, he was always professional and kind, he cared about me as an individual and wanted me to succeed. I also never felt rushed during any consultation or procedure, I always got enough time and attention for my care.
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
For my egg retrieval: I was on Menopur, Follistim, Ganirelix, leuprolide and triggered with pregnyl (cannot remember the doses as these were adjusted) For my transfer: medrol and ovidrel. My FET was successful and I am now pregnant at 42-years-old.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: My nurse was Darcy and care coordinator was Shelby)
The care team at Spring Danville was wonderful to work with. Very professional, organized, knowledgeable and friendly. For some of my procedures I went to their Oakland office, where I also got excellent care. Everyone including receptionists, nurses, medical assistants, and every person I ever interacted with at Spring offered me the best care.
Describe your experience with Spring Fertility.
Spring has a very organized system: billing is straightforward, their patient portal where we get all communications and updates about our treatment is quite helpful and user friendly, the facilities are very clean and modern and since they have different locations you could use for your monitoring, you never have to be commuting too far to get your care. Parking in the Danville office was always good, but in the Oakland office it was a bit difficult so it was good to show up with enough time to be able to find a spot and still make it on time for my appointment.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
Egg retrieval and monitoring: $18000, Embryo transfer $4700, Medications: $4000.
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
We did single embryo transfer (safer for my age and higher chances of live birth)
10
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
Danville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 40
1 IVF
Donor Sperm
Poor Egg Quality
Other
European
Income $200K - $499K
Teacher
Fertility Medications With Other Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Fisher is an excellent provider, he consistently demonstrated superior skills in patient care and it was clear that he is committed to delivering evidence-based care with a focus on what works for each individual client...I really appreciated the time he took to answer questions and his excitement at our promising results.
The guidance [at Spring Fertility] throughout the experience was, for the most part, excellent. I really appreciated having access to the portal, and the portal is well-organized and information is easy to access...The financial documents seemed excessively confusing...I really enjoyed all of conversations and she [assigned nurse] was always willing to answer my questions.
How was your experience with Thomas Fisher at Spring Fertility?
Dr. Fisher is an excellent provider, he consistently demonstrated superior skills in patient care and it was clear that he is committed to delivering evidence-based care with a focus on what works for each individual client.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
He's very responsive, ask all your questions!
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Dr. Fisher is truly a gem- from our first interaction to our transfer, he treated us with respect, consideration, and warmth. I really appreciated the time he took to answer questions and his excitement at our promising results.
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
I did a luteal phase agonist protocol for egg retrieval - my AFC was 8, we ended up retrieving 11 eggs, 10 fertilized and 6 made it to blast. Dr. Fisher really paid close attention to how I was responding and changed the doses to get me to our goal.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Mel Ransom, RN)
I never met Nurse Mel in person, but during our phone interactions she exuded care, competence, and patience - she is truly an exceptional provider. I really enjoyed all of conversations and she was always willing to answer my questions.
Describe your experience with Spring Fertility.
My overall experience was truly wonderful. With the exception of a staff person who is no longer at the company, every person I interacted with was kind, professional, and courteous.  Dr. Fisher is truly a gem- from our first interaction to our transfer, he treated us with respect, consideration, and warmth.  I really appreciated the time he took to answer questions and his excitement at our promising results.   And although I never met Nurse Mel in person, during our phone interactions she exuded care, competence, and patience - she is truly an exceptional provider.     2. The guidance throughout the experience was, for the most part, excellent.  I really appreciated having access to the portal, and the portal is well-organized and information is easy to access.  While sometimes it felt like I was getting the same information explained to me multiple times, I appreciated the reassurance that I was really clear about what to expect.    Things that could be better: 1. The financial documents seemed excessively confusing.  The fact that the same information would appear in multiple places (see attached document) made it hard to know what we were actually responsible for. On the attached cost letter, there are things on it (like the medication) with dollar amounts listed that we didn't actually have to pay for, and other things, like the copay, which were much more than what was listed.  I would strongly recommend making the financial documents clearer and easier to understand.   Relatedly, the costs we paid for semen cryopreservation weren't included on this letter, but should have been.  If you're going to present a cost letter it should include all the charges.  2. The requirement that a known donor submit both a negative covid test and a negative antibody test conducted by Spring is both not medically indicated and an onerous requirement that places a further burden on people who are using donor gametes.  In my (totally unscientific) survey of other clinics, there aren't any that are requiring this.  3.  There were several instances in which my gender-non confirming spouse couldn't choose a box that reflected their reality, and I would encourage you to review your forms with an eye towards inclusivity of queer clients and gender non-conforming clients.(These forms were updated and resent to us).   4. The requirement for psychological counseling is both discriminatory towards people who are using donor gametes and not actually required by any accrediting body as far as i can tell. In the context of the family building process, there are certainly some people who might benefit from counseling, but I would strongly urge you to consider changing the counseling requirement to a recommendation.  Supporting the mental health of your clients who are undergoing fertility treatments is commendable, creating burdensome hoops that people who need donor gametes must jump through is not. 
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
We have insurance coverage that covered the vast majority of our costs. Spring is in-network for our insurance. We paid somewhere around $8,000 total for everything associated with IVF at Spring.
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
I only wanted one transferred, and he only wanted to transfer one, so we didn't really discuss. I did have all good quality (AA) blasts so the concern about transferring one was less present with me.
10
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
Oakland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
LGBTQ Care
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 33
1 IVF
Male Factor
European
Income $200K - $499K
Strongly Recommends
Strongly Recommends
Successful
Dr. Fisher was kind and patient and really took the time to listen to what we were hoping to achieve under his care...[he] made sure to follow along with my care team and I never felt as though he was not fully invested in my treatment. I wish I was able to see him more often, but appreciated the safety protocols they had in place..
Spring has great facilities and a very helpful patient portal where they post treatment calendars, medication instructions, pre & post visit specifics and where they publish all of your findings and results. The facilities are clean and modern with impeccable safety standards for COVID...For 1 cycle of IVF with ICSI and a single embryo transfer my out of pocket costs were $24,600. This included meds.
How was your experience with Thomas Fisher at Spring Fertility?
I saw Dr. Fisher during the pandemic and given the safety precautions the office took I was not always able to have him as my attending doctor. Dr. Fisher made sure to follow along with my care team and I never felt as though he was not fully invested in my treatment. I wish I was able to see him more often, but appreciated the safety protocols they had in place.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Always ask every question you have, Dr. Fisher is 100% invested in his work and will always have an answer for you (or find one). His excitement for the field of ART really put me at ease and helped me feel I was in good hands.
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Dr. Fisher was kind and patient and really took the time to listen to what we were hoping to achieve under his care.
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
Given my scenario, Dr. Fisher recommend we try IVF first instead of attempting IUI’s or other interventions. We did a freeze all cycle as my age and reaction to the medications put me at higher risk for OHSS. He let me make the decision for a fresh or frozen transfer just a few days before the retrieval to give me the most control over my options.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Angelica )
My care team consisted of Angelica, my patient navigator, and Mel my nurse. Both were incredibly helpful and quick to communicate all instructions in a clear and concise manner and always answered my questions promptly.
Describe your experience with Spring Fertility.
Spring has great facilities and a very helpful patient portal where they post treatment calendars, medication instructions, pre & post visit specifics and where they publish all of your findings and results. The facilities are clean and modern with impeccable safety standards for COVID.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
For 1 cycle of IVF with ICSI and a single embryo transfer my out of pocket costs were $24,600. This included meds.
10
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
Oakland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 41
1 IVF
Latinx
Income $200K - $499K
Lawyer
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Fisher is just a genuine person. Every interaction with Dr. Fisher it was clear that he not only cared about you as his patient, but that you were an individual and he was thinking of you individually and not as one of many. This was apparent from our countless conversations leading up to the egg retrieval but in also how he thought of my care, it was individualized and not a set protocol used on each women. His bedside manner is A+++.
Mel [nurse at Spring Fertility] was always easy to get ahold of and answered all of my questions. She is also super kind and supportive...Mid-luteal protocol. Apparently Spring has had a lot of success with this protocol, I had not heard of it prior to my treatment at this clinic, and I have to say, I am very happy with it...8 embryos made it to day 5 and of those, five were euploid...For the retrieval, it was approximately $18,000. For transfer, approximately $5-$6,000.
How was your experience with Thomas Fisher at Spring Fertility?
Dr. Fisher was the second reproductive endocrinologist I treated with over the course of about a year. I came to him very disheartened by my prior experience - both in the results and the relationship with my prior clinic and provider. Dr. Fisher was very different in every aspect from my prior experience. From the initial visit, he went through different protocols we could try during this egg retrieval to see if we could get better results, he took significant time explaining his thinking, he spent an enormous amount of time explaining medicine to me and assuring me when I was nervous. Dr. Fisher truly cares about his patients, I have not encountered this kind of care routinely and I will always be appreciative.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Don't be afraid to ask questions, Dr. Fisher will take the time to explain until you understand.
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Putting aside specifically the treatment many women receive during fertility treatment where they are often treated as a number, Dr. Fisher is just a genuine person. Every interaction with Dr. Fisher it was clear that he not only cared about you as his patient, but that you were an individual and he was thinking of you individually and not as one of many. This was apparent from our countless conversations leading up to the egg retrieval but in also how he thought of my care, it was individualized and not a set protocol used on each women. His bedside manner is A+++.
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
Mid-luteal protocol. Apparently Spring has had a lot of success with this protocol, I had not heard of it prior to my treatment at this clinic, and I have to say, I am very happy with it. At the prior clinic I treated with, I underwent the antagonist protocol and the same amount of eggs were retrieved as at Spring (in the 20s). But the prior clinic, I only ended up with one embryo after PGS testing (3 were tested but only one was euploid. At Spring, 8 embryos made it to day 5 and of those, five were euploid.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Mel)
Mel was always easy to get ahold of and answered all of my questions. She is also super kind and supportive.
Describe your experience with Spring Fertility.
Over the course of my treatment, I met almost every provider. It was nice to be able to know each doctor personally. However, I could always choose to see Dr. Fisher for all procedures (except the egg retrieval which is more time-sensitive) but felt comfortable with the skills of all the doctors at the clinic.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
All of my costs were unfortunately out-of-pocket as Spring does not accept United Healthcare. For the retrieval, it was approximately $18,000. For transfer, approximately $5-$6,000.
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
Dr. Fisher strongly recommended single embryo transfer and I agreed.
10
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
Oakland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020, 19 Eggs Frozen
NPS
10
NPS
10
5 Egg Freezing
Diminished Ovarian Reserve
Black or African-American
1st of 2 Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Fisher was very thoughtful...I am a black woman, and it’s important to note that I didn’t worry about whether Dr. Fisher treated me differently than any other patients. I really felt that he understood and empathized with me and that he was committed to optimizing our results...he was generous with his time in answering questions. He provided explanations that made sense to me- really key since I’m not a doctor- and made me feel like the plans were our plans. It was clear that he was invested in the process and I was able to trust him. I’ll always be grateful for that.
Great clinic [Spring Fertility]. Very organized and communicative...Your doctor might not be the one who does your procedure, the doctors have a schedule that is fixed ahead of time abs the on call doctor is the one who does your procedure. The have a treatment calendar that you can access online and they have video tutorials for the various injections you’ll take.
How was your experience with Thomas Fisher at Spring Fertility?
Dr. Fisher was very thoughtful. He checked in on me after every procedure and was a great source of expert guidance and moral support. I had diminished ovarian reserve, that caused me a lot of anxiety and confusion. Dr. Fisher made himself available to answer questions and ease my mind. His ability to cite studies offhead, combined with his humor and kindness really helped build trust and confidence. I am a black woman, and it’s important to note that I didn’t worry about whether Dr. Fisher treated me differently than any other patients. I really felt that he understood and empathized with me and that he was committed to optimizing our results. With his help, I froze 19 eggs. Given my ovarian reserve, this is more than twice what we initially thought I would be able to freeze. This was a huge victory. When doing ultrasounds, he took his time to be sure no eggs were missed. When you don’t have a lot to work with, it’s important. I also note that he was kind and had good rapport with nurses and support staff. You get the sense that he tries to be a good person in all areas of his life.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Go see him!
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Dr. Fisher was truly excellent. He was always in good humor when he came to see me, and took the time to ask how I was doing at every appointment. Understanding the process was important to me, and he was generous with his time in answering questions. He provided explanations that made sense to me- really key since I’m not a doctor- and made me feel like the plans were our plans. It was clear that he was invested in the process and I was able to trust him. I’ll always be grateful for that.
Describe your experience with the nursing staff at Spring Fertility.
Great group of women! I’ll miss them.
Describe your experience with Spring Fertility.
Great clinic. Very organized and communicative. The chocolate at your procedure is a nice touch. Your doctor might not be the one who does your procedure, the doctors have a schedule that is fixed ahead of time abs the on call doctor is the one who does your procedure. The have a treatment calendar that you can access online and they have video tutorials for the various injections you’ll take.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
I have really good insurance- not sure if costs
10
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
Oakland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, 54 Eggs Frozen
NPS
10
NPS
10
Age 34
2 Egg Freezing
East Asian
Income $200K - $499K
Marketer or PR
Strongly Recommends
Strongly Recommends
Successful
[Dr. Fisher] always cared for me and made sure that I felt comfortable every time I saw him. I went in with a lot of questions and he made sure that he gave me the full answer without making me feel rushed. He also engaged me in the decision process on what protocols to go with by explaining the pros & cons in detail (which I really appreciated. Every patient is different!). I felt confident throughout the process thanks to him.
I missed [the Spring Fertility nurses] calls frequently (my work entails a lot of meetings) and she made sure that she sent me an email & leave me a VM to make sure I get all the updates in time...Very friendly. I almost felt like I wanted to come back to see them later at my last appointment! Having multiple locations also helped as I could choose the closer location for quick visits. I also loved how quickly they moved. I was looking at different clinics and Spring was able to move fastest and get me started sooner than later.
How was your experience with Thomas Fisher at Spring Fertility?
Very attentive and caring. He went through the IVF process with his wife and he not only has the medical understanding of he process but also how a patient might feel physically/medically. His friendly personality made me feel very comfortable every time I went in.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
There are no stupid questions so ask away!
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
He always cared for me and made sure that I felt comfortable every time I saw him. I went in with a lot of questions and he made sure that he gave me the full answer without making me feel rushed. He also engaged me in the decision process on what protocols to go with by explaining the pros & cons in detail (which I really appreciated. Every patient is different!). I felt confident throughout the process thanks to him.
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
[1ST CYCLE: 24 retrieved, 21 mature] Started the shots with the period, progesterone priming for 10 days before the period. Started with 150IU Gonal f/ 150IU Menopur. It went down to 75 IU each eventually & I added Cetrotide on day 5. Lupron only trigger to prevent OHSS. Triggered on day 11, and vaginal Cabergoline insertion for 8 days since the trigger day. [2ND CYCLE: 42 retrieved, 33 mature] Mid-luteal protocol to see if we can get the eggs grow a little tighter. Started the shots 1 month after the retrieval date. Started priming 5 days after positive ovulation test. Started with 150IU Gonal f/ 150IU Menopur. It went down to 100IU Gonal f/ 75 IU Menopur eventually & I added Cetrotide on day 6. Lupron only trigger to prevent OHSS. Triggered on day 11, and vaginal Cabergoline insertion for 8 days since the trigger day. Was back on Cetrotide again for 3 days after ER to minimize OHSS risk.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Paige)
Very friendly and always available to answer any questions/provide updates in a timely manner. I missed her calls frequently (my work entails a lot of meetings) and she made sure that she sent me an email & leave me a VM to make sure I get all the updates in time.
Describe your experience with Spring Fertility.
Very friendly. I almost felt like I wanted to come back to see them later at my last appointment! Having multiple locations also helped as I could choose the closer location for quick visits. I also loved how quickly they moved. I was looking at different clinics and Spring was able to move fastest and get me started sooner than later.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
I had fertility coverage through work and the care team had a good understanding of my coverage (Progyny)
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
N/A
10
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
Danville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, Unknown Success
NPS
10
NPS
9
Age 37
1 IUI
2 IVF
Recurrent Pregnancy Loss
Unexplained
East Asian
Income $200K - $499K
Business Executive
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Fisher was incredibly kind throughout the whole process. He was 100% engaged in our journey. Even though visits were short, he never rushed me through my questions. He always took his time. He explained everything I wanted explained. He cared very much when our two IVF cycles and transfers didn’t result in a pregnancy...He was always direct, explained things well, asked sensitive questions...
The finance department [at Spring Fertility] could use help. As far as I can tell, this is one person trying to manage it all. She just seems, busy. The front staff are nice, at all the sites I’ve been to as well. Everything is clean...IUI was about $1600 which (understandably) doesn’t include ultrasounds (another $450 per ultrasound)...Mel [nurse] provided great info all the time and was really supportive when we didn’t get the results we wanted at first...
How was your experience with Thomas Fisher at Spring Fertility?
Absurdly excellent bedside manner. He went out of his way to personally perform the second transfer and it meant the world to me (travelled into the clinic in the city on an afternoon he would normally have at a different clinic). He was always direct, explained things well, asked sensitive questions, etc. I have been incredibly happy with his care—especially after some experiences of my friends with other providers at Spring not being this excellent. I would recommend Dr. Fisher without reservation.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Don’t be afraid to ask questions. Even after appointments, I would think of question and email him or his staff and they would get back to me really quickly.
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Dr. Fisher was incredibly kind throughout the whole process. He was 100% engaged in our journey. Even though visits were short, he never rushed me through my questions. He always took his time. He explained everything I wanted explained. He cared very much when our two IVF cycles and transfers didn’t result in a pregnancy—he knew it was a big hit for us. Dr. Fisher continued to care but also was realistic about what we could expect from trying an IUI cycle afterward. I never felt like he didn’t care about me.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Mel)
Always great! Mel provided great info all the time and was really supportive when we didn’t get the results we wanted at first.
Describe your experience with Spring Fertility.
The finance department could use help. As far as I can tell, this is one person trying to manage it all. She just seems, busy. The front staff are nice, at all the sites I’ve been to as well. Everything is clean.
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
IUI was about $1600 which (understandably) doesn’t include ultrasounds (another $450 per ultrasound).
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
He highly recommend the eSET. No objection from us.
10
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Spring Fertility
Oakland
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
8
NPS
8
Age 31 - 32
1 IVF
Endometriosis
Uterine Fibroids
Other
European
Income $50K - $99K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
[Dr. Thomas Fisher] has been with us on a very long journey to finally arrive at our first IVF cycle. I had three surgeries between the time we met with him for our consultation until we started our IVF cycle. He checked in on us often and we have formed a great relationship with him. We feel like he is truly invested in helping us reach our goal...He has always been very open, honest and up front with us about our fertility and the hurdles we have with my diagnosis of endometriosis and adenomyosis. Though we have had many difficult and tear-filled conversations, we know that he has our best interest in mind, he understands that we are willing to do any and everything we need to do in order to make it to the phase when we do have an embryo to freeze, and he is supporting us along the way. He has been willing to have phone consultations with us since we live six hours from the clinic, which has been extremely helpful.
I wish that the nursing staff [at ORM] would communicate with the doctors better to help the patients get the correct answer tailored to our specific situation. i know they probably receive lots of questions or concerns during a day, but I don't think its too much to ask to get the help or advice we need, especially if we are in pain. I also wish they would just call us back with an answer rather than sending everything through their patient portal. A phone call gets the job done faster and more effectively.
How was your experience with Thomas Fisher at ORM Fertility Oregon?
Dr. Fisher has been very supportive through all of the ups and downs in my health and getting us through our first IVF cycle. Even though our first egg retrieval didnt result in any successful embryos, Dr. Fisher has been in contact with us personally to discuss options for the future, to lend his condolences to us, and to check in our physical, emotional and mental well being after a failed cycle. He has always been very open, honest and up front with us about our fertility and the hurdles we have with my diagnosis of endometriosis and adenomyosis. Though we have had many difficult and tear-filled conversations, we know that he has our best interest in mind, he understands that we are willing to do any and everything we need to do in order to make it to the phase when we do have an embryo to freeze, and he is supporting us along the way. He has been willing to have phone consultations with us since we live six hours from the clinic, which has been extremely helpful.
What's one piece of advice would you give a prospective patient of Thomas Fisher at ORM Fertility Oregon?
If you are open, up front and honest with him, and voice your opinions and concerns, he will return the favor to you.
During treatment, were you treated like a number or a human with Thomas Fisher at ORM Fertility Oregon?
Dr. Fisher has been with us on a very long journey to finally arrive at our first IVF cycle. I had three surgeries between the time we met with him for our consultation until we started our IVF cycle. He checked in on us often and we have formed a great relationship with him. We feel like he is truly invested in helping us reach our goal.
Describe the protocols Thomas Fisher used in your cycles at ORM Fertility Oregon and their degree of success.
We had an AM regimen of Lupron and Menopur, and a PM regimen of Lupron and Follistim, followed by a baby aspirin and a pre-natal vitamin. Because i have a low AMH and endometriosis and have had many pelvic surgeries, we knew that my total eggs retrieved would be low. We were pleasantly surprised when we retrieved 7 eggs, 5 mature and 3 fertilized however none made it to the day six blastocyst stage unexpectedly. If we move forward with a second round, we are taking 3 mg of melatonin along with 600 mg of CoQ10 to see if this helps with my egg quality.
Describe your experience with your nurse at ORM Fertility Oregon. (Assigned nurse: Heidi)
Heidi was extremely helpful to us and all of our questions we had both in person and over the phone during this entire process. There were a few documents that the nursing staff had us fill out twice because they lost the first copy we had signed, so that was frustrating in the sense that where did our paperwork end up if they didnt have it? Some of the nursing staff that we talked to on the phone tried to put us off with some of our questions, or they tried to give their own opinion on care questions, such as, can I use a heating pad during STIMS? The nursing staff I spoke to gave me the blanket answer to this question, but when i saw Dr. Fisher the next day, he told me his answer to the question and said that we have to tailor procedures to each of our patients and their individual needs and side effects. I wish that the nursing staff would communicate with the doctors better to help the patients get the correct answer tailored to our specific situation. i know they probably receive lots of questions or concerns during a day, but I don't think its too much to ask to get the help or advice we need, especially if we are in pain. I also wish they would just call us back with an answer rather than sending everything through their patient portal. A phone call gets the job done faster and more effectively.
Describe your experience with ORM Fertility Oregon.
Strengths: clean, good locations, always offered bottled water to us, private settings, great doctors, somewhat helpful nursing staff when we finally got the go ahead to start IVF. Weaknesses: fairly poor communication methods - if I called in with a question and asked for a return phone call, I didn't like getting a message in the Patient Portal, sometimes I had follow up questions or just wanted to reaffirm what was told to me previously. Overall it was a good experience, even though our cycle failed.
Describe your experience with your monitoring appointments at ORM Fertility Oregon.
We went in at our scheduled appointment time and the office ran like a well oiled machine: blood draw, ultrasound, schedule the following appointment, they would call later in the day to let us know our blood test results and if we needed to change any of our dosing instructions. it went very well.
Describe the costs associated with your care under Thomas Fisher at ORM Fertility Oregon.
STIM medications were roughly $5,000; IVF cycle part 1 for the ultrasounds, bloodwork, egg retrieval, embryology and then storing of any embryos was almost $16,000; anesthesia for the egg retrieval was roughly $600. If we would have had any embryos, there would have been additional fees for testing of the embryos, testing of my uterus before transfer, and then everything involved with transfer as well and other medications to prepare for transfer as well.
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
We didn't make it to this step in the process, so I don't have an answer for this question.
What specific things went wrong at ORM Fertility Oregon?
  • Lost paperwork
Describe the specific things that went wrong at ORM Fertility Oregon.
They lost some of our consent forms for our IVF cycle, so we had to fill them out again.
8
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
ORM Fertility Oregon
Portland Westside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
9
NPS
8
Age 40
Unexplained
East Asian
Income $200K - $499K
Doctor
Strongly Recommends
Neutral
Successful
Dr. Fisher listened closely to our fertility story and provided great explanations of the steps to evaluate infertility causes as well as treatment options of IUI and IVF catered to my situation. We never felt rushed and he answered our questions thoroughly.... The fertility testing for IVF is thorough and all parts are standard for all patients at this clinic. It includes lab testing for ovarian reserve including clomiphene challenge, sonohystogram, TVUS, transfer trial, and male blood tests for infections as well as semen analysis and function testing.
The clinic [ORM] is well run. Hours open are from 8 am to 3 pm and closed from noon to 1 pm. Weekend hours are from 7:30 to 9:30 at the downtown office. Ultrasounds are only scheduled for Monday through Fridays.... The clinic only offers eSET and most patients in this clinic pursue PGS testing which adds another $4800.... Each RE has their own nurse. It is easy to communicate questions through their online portal by sending messages which are promptly answered.
How was your experience with Thomas Fisher at ORM Fertility Oregon?
Dr. Fisher is a great reproductive endocrinologist, knowledgeable and friendly. Communicating with his staff on next steps was a little vague and I felt like in person visits were the best way to get information from the rude coordinator and financial staff.
What's one piece of advice would you give a prospective patient of Thomas Fisher at ORM Fertility Oregon?
Make sure you stay the second half of the initial consult visit to meet with the financial coordinator which takes a half hour. We could only stay the first hour and felt like we were pretty lost not having finished the appointment knowing what next steps are.
During treatment, were you treated like a number or a human with Thomas Fisher at ORM Fertility Oregon?
Dr. Fisher listened closely to our fertility story and provided great explanations of the steps to evaluate infertility causes as well as treatment options of IUI and IVF catered to my situation. We never felt rushed and he answered our questions thoroughly. He is knowledgeable and their in house lab also has great success rates.
Describe the protocols Thomas Fisher used in your cycles at ORM Fertility Oregon and their degree of success.
The fertility testing for IVF is thorough and all parts are standard for all patients at this clinic. It includes lab testing for ovarian reserve including clomiphene challenge, sonohystogram, TVUS, transfer trial, and male blood tests for infections as well as semen analysis and function testing.
Describe your experience with your nurse at ORM Fertility Oregon. (Assigned nurse: Karen)
Each RE has their own nurse. It is easy to communicate questions through their online portal by sending messages which are promptly answered.
Describe your experience with ORM Fertility Oregon.
The clinic is well run. Hours open are from 8 am to 3 pm and closed from noon to 1 pm. Weekend hours are from 7:30 to 9:30 at the downtown office. Ultrasounds are only scheduled for Monday through Fridays. Hey try to accommodate your work schedule.
Describe the costs associated with your care under Thomas Fisher at ORM Fertility Oregon.
Precycle services range from $2500 to $6000. Medications cost $5000 to $8000. IVF with own egg costs $15400 and PGS testing costs $4800. Anesthesia for implantation costs $600. Acupuncture on-site is $280. Early pregnancy monitoring costs $1300+.
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
The clinic only offers eSET and most patients in this clinic pursue PGS testing which adds another $4800.
9
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
ORM Fertility Oregon
Portland Westside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 37 - 38
3 IUI
1 IVF
Unexplained
European
Income $200K - $499K
Doctor
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Fisher explains things really well. He is relatable, he shares experiences that him and his wife dealt with.... I did 2 rounds of clomid combined with IUI. I did 1 round to femera with an IUI. Then I did a "good responder" protocol with IVF egg retrieval including menopur, follistim, and Gonal-F... He has a great best side manner, he is humorous. His office makes sure I feel prepared and know the next steps. He is patient with questions.
I love being on the west side clinic [of Oregon Reproductive Med] because it is way smaller then the downtown clinic. It is quieter. And by sheer volume, it more personal. You do need to go downtown for injection class, IVF retrieval, and on weekends if you need an ultrasound, but we love not having to go downtown every time.... Our IVF with PGS testing was roughly $20,000. That did not include the medications which were about $4,500
How was your experience with Thomas Fisher at ORM Fertility Oregon?
I felt the experience could not be any better. We are still waiting to move forward with a frozen embryo transfer. But when I hear stories from other clinics and doctors, I am quite pleased with my experience with Dr. Fisher. He has a great best side manner, he is humorous. His office makes sure I feel prepared and know the next steps. He is patient with questions.
What's one piece of advice would you give a prospective patient of Thomas Fisher at ORM Fertility Oregon?
Just be open and listen, he will try to guide you. He will work with you to get the best plan for you.
During treatment, were you treated like a number or a human with Thomas Fisher at ORM Fertility Oregon?
Dr. Fisher explains things really well. He is relatable, he shares experiences that him and his wife dealt with.
Describe the protocols Thomas Fisher used in your cycles at ORM Fertility Oregon and their degree of success.
I did 2 rounds of clomid combined with IUI. I did 1 round to femera with an IUI. Then I did a "good responder" protocol with IVF egg retrieval including menopur, follistim, and Gonal-F
Describe your experience with your nurse at ORM Fertility Oregon.
The staff was caring and compassionate. They all have been so kind. I enjoy each of them. I am a difficult blood draw, and they took extra time to make it as easy as it could be.
Describe your experience with ORM Fertility Oregon.
I love being on the west side clinic because it is way smaller then the downtown clinic. It is quieter. And by sheer volume, it more personal. You do need to go downtown for injection class, IVF retrieval, and on weekends if you need an ultrasound, but we love not having to go downtown every time.
Describe the costs associated with your care under Thomas Fisher at ORM Fertility Oregon.
Our IVF with PGS testing was roughly $20,000. That did not include the medications which were about $4,500
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
Dr. Fisher will definitely promote only single egg transfer, he was supportive to making a decision with me, but laid out thoughtfully why he felt it was best to move in that direction.
10
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
ORM Fertility Oregon
Portland Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
2
NPS
0
Age 33
5 IUI
Unexplained
European
Income $100K - $199K
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Thomas Fisher was] Not very personal. In and out quickly for appointments, never lingered or created space for questions...No real connection or recourse after multiple failed iui’s. Wish he had been more compassionate and problem solving through this. Just kept saying “okay well do another” with no other conversation...never tested my uterine lining so they didn’t know I had multiple polyps on my inner lining. Making it almost impossible to get pregnant. Had they done that test I wouldn’t have had to suffer through 5 IUIs.
Terrible front desk and privacy protocols [at ORM Fertility]. They talk opening to you in the waiting room so anyone in the room can hear what you are there for. After starting my period on my fifth failed IUI, someone called and said I still needed to come in for a blood test. I was very upset that they are asking me that because clearly I wasn’t pregnant...No follow up from staff, nurses or doctor.
How was your experience with Thomas Fisher at ORM Fertility Oregon?
Felt like a number. No real connection or recourse after multiple failed iui’s. Wish he had been more compassionate and problem solving through this. Just kept saying “okay well do another” with no other conversation.
What's one piece of advice would you give a prospective patient of Thomas Fisher at ORM Fertility Oregon?
Ask more questions and pull things out of him.
During treatment, were you treated like a number or a human with Thomas Fisher at ORM Fertility Oregon?
Not very personal. In and out quickly for appointments, never lingered or created space for questions. Also got treatment form other doctors in the clinic multiple times when he wasn’t there.
Describe the protocols Thomas Fisher used in your cycles at ORM Fertility Oregon and their degree of success.
Clomid and IUI
Describe your experience with the nursing staff at ORM Fertility Oregon.
They were very nice. Much more helpful and compassionate than the doctors.
Describe your experience with ORM Fertility Oregon.
Terrible front desk and privacy protocols. They talk opening to you in the waiting room so anyone in the room can hear what you are there for. After starting my period on my fifth failed IUI, someone called and said I still needed to come in for a blood test. I was very upset that they are asking me that because clearly I wasn’t pregnant. They hung up and I NEVER HEARD FROM ANYONE at the clinic again. No follow up from staff, nurses or doctor. Unbelievable.
Describe the costs associated with your care under Thomas Fisher at ORM Fertility Oregon.
$7,000
What specific things went wrong at ORM Fertility Oregon?
  • Failed to order appropriate test
Describe the specific things that went wrong at ORM Fertility Oregon.
Just very poor bedside manner, communication, and overall care. I transferred to a dofferent clinic and after one appt they realized ORM had me take a specific test that proved to be very important. Basically they put me through 5 IUIs when I should have had a surgery first. But they never tested my uterine lining so they didn’t know I had multiple polyps on my inner lining. Making it almost impossible to get pregnant. Had they done that test I wouldn’t have had to suffer through 5 IUIs. Luckily my new clinic tested for it before doing anything else.
2
Doctor
Thomas Fisher
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
ORM Fertility Oregon
Portland Westside
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 25 - 26
3 IUI
1 IVF
Anovulation
Male Factor
European
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Successful
Dr. Fisher was great at communicating from our initial consultation, to explanations of procedures and future treatment options. He explained the science (which was important to me) and the practical steps (which were important to my husband) without hesitation. He always answered our questions and made sure that we left every appointment feeling like we knew what to expect moving forward.
Beautiful clinics- I went to both the Westside and Downtown offices [of ORM] for treatment. Everyone I worked with was incredibly helpful, kind and patient. I was able to get in for a consultation within a couple weeks of calling for a new patient appointment.... Heidi was amazing to work with! She was always quick to respond to portal messages and return calls. I appreciated how thorough she was and felt like I was always in good hands working with her. Heidi simplified the IVF process so much for me. She highlighted my calendar with important things and coordinated all of my medications with the pharmacy directly.
How was your experience with Thomas Fisher at ORM Fertility Oregon?
Dr. Fisher was great at communicating from our initial consultation, to explanations of procedures and future treatment options. He explained the science (which was important to me) and the practical steps (which were important to my husband) without hesitation. He always answered our questions and made sure that we left every appointment feeling like we knew what to expect moving forward. I was especially impressed with Dr. Fisher's compassion toward both of us. He would personally call with test results and check in on us when things didn't go exactly as planned. He is kind and genuine in his approach. I think that his personal experience with infertility makes him especially understanding of what his patients go through.
What's one piece of advice would you give a prospective patient of Thomas Fisher at ORM Fertility Oregon?
Don't hesitate to ask questions, and don't be afraid to express your thoughts/concerns. You will feel better having all of your questions answered!
During treatment, were you treated like a number or a human with Thomas Fisher at ORM Fertility Oregon?
Dr. Fisher was very compassionate with his care, he shared his personal experiences with infertility and helped my husband and I feel comfortable and confident with treatments. We didn't feel like we got the "standard" treatment, but that our protocol was tailored to our needs and desires as patients. For example, it was initially recommended that we have a freeze-all cycle, but it was very important to me that we were able to do a fresh transfer. Dr. Fisher made sure to monitor me closely throughout the stimulation process so that we could safely move forward with a fresh transfer. I appreciated the fact that I was being heard, and that we were able to make decisions about our care. Dr. Fisher and his team answered all of our questions every step of the way, and we are so thankful to have worked with him.
Describe the protocols Thomas Fisher used in your cycles at ORM Fertility Oregon and their degree of success.
We started treatment with medicated cycles and IUI, after 3 unsuccessful attempts we asked to move on to IVF. We moved forward with IVF + ICSI and a fresh embryo transfer. The first transfer, unfortunately, resulted in miscarriage. We are currently pregnant with our miracle baby from our second transfer.
Describe your experience with your nurse at ORM Fertility Oregon. (Assigned nurse: Heidi)
Heidi was amazing to work with! She was always quick to respond to portal messages and return calls. I appreciated how thorough she was and felt like I was always in good hands working with her. Heidi simplified the IVF process so much for me. She highlighted my calendar with important things and coordinated all of my medications with the pharmacy directly.
Describe your experience with ORM Fertility Oregon.
Beautiful clinics- I went to both the Westside and Downtown offices for treatment. Everyone I worked with was incredibly helpful, kind and patient. I was able to get in for a consultation within a couple weeks of calling for a new patient appointment.
Describe the costs associated with your care under Thomas Fisher at ORM Fertility Oregon.
The costs differed depending on the treatment. The clinic bills for the IVF cycle which covers ultrasounds, egg retrieval and embryology. There is an additional cost for anesthesia during the egg retrieval, and medications are purchased directly from the pharmacy.
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
My experience was that Dr. Fisher tends to be conservative and in our situation pushed toward single embryo transfer. Safety of both mother and baby are extremely important to him, and I respect him for urging us to only transfer one embryo. That being said, had we chosen to transfer 2 embryos I know that he would have supported us in that decision.
10
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
ORM Fertility Oregon
Portland Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 27
4 IUI
Unexplained
Other
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Fisher is great. He explains things so we can understand them and talks to us about risks vs rewards. He seems to really understand what we’re going through and seems to provide his honest opinion on best steps to take moving forward.... Dr. Fisher is very smart and is good at explaining but don’t hesitate to ask questions or have him explain something in a different way. He likes to draw pictures to help show what he’s talking about
So far, I have not found any weaknesses with the clinic [ORM]. They always get me in right away when I need an ultrasound (even on the weekends) and are always respectful and professional. I had an iui scheduled around Christmas time and was told that even if my period started Christmas morning to call them and they would get me in. I love the flexibility and support they provide.
How was your experience with Thomas Fisher at ORM Fertility Oregon?
Dr. Fisher is great. He explains things so we can understand them and talks to us about risks vs rewards. He seems to really understand what we’re going through and seems to provide his honest opinion on best steps to take moving forward.
What's one piece of advice would you give a prospective patient of Thomas Fisher at ORM Fertility Oregon?
Be open about feelings, questions, concerns etc. Dr. Fisher is very smart and is good at explaining but don’t hesitate to ask questions or have him explain something in a different way. He likes to draw pictures to help show what he’s talking about
During treatment, were you treated like a number or a human with Thomas Fisher at ORM Fertility Oregon?
He talked to me and my husband about our experience so far, what our hopes and goals were as well as what our fears and uncertainty are. He also shared his personal experience with infertility.
Describe the protocols Thomas Fisher used in your cycles at ORM Fertility Oregon and their degree of success.
So far, we have done 4 rounds of IUI with Clomid. I developed cysts on the first two rounds and we switched medicine (I can’t remeber the name of he second medicine) and I didn not develop cysts again. When none of those cycles were effective he told us that the chances of another one working are very low. Because of our age and health he suggested taking a few months to try naturally again before considering IVF which we agreed with.
Describe your experience with your nurse at ORM Fertility Oregon.
Each nurse interacted with was kind, patient and a good communicator. They did not make me feel rushed or insecure in any way and made a very uncomfortable situation feel normal.
Describe your experience with ORM Fertility Oregon.
So far, I have not found any weaknesses with the clinic. They always get me in right away when I need an ultrasound (even on the weekends) and are always respectful and professional. I had an iui scheduled around Christmas time and was told that even if my period started Christmas morning to call them and they would get me in. I love the flexibility and support they provide.
Describe the costs associated with your care under Thomas Fisher at ORM Fertility Oregon.
I do not remember exactly but my iui was around $500 per treatment after insurance
10
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
ORM Fertility Oregon
Portland Lovejoy (Closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
9
NPS
9
Age 36 - 37
2 IVF
European
Income $200K - $499K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
For our second round of retrieval, Dr Fisher hastened the taper of some of the medications, as the first round saw an unexpected jump in follicle size from one ultrasound to the next...[he] is very positive, he maintains a sunny disposition, even while cautioning about potential negative outcomes. If anything, sometimes we wished he was upfront about our results, if they were negative in someway.
[the Spring Fertility] Clinic is excellent with doctor patient communication. Most sessions are with your assigned physicians and the doctors are very easy to reach by phone. The nursing staff varied in level of experience, but for the most part were very good. Less experienced nurses seemed to have less pivotal/demanding roles...Medication fees, procedure fees- each ivf session from start ot extraction cost around 18k.
How was your experience with Thomas Fisher at Spring Fertility?
Dr. Fischer is very positive, he maintains a sunny disposition, even while cautioning about potential negative outcomes. If anything, sometimes we wished he was upfront about our results, if they were negative in someway. We were concerned he might be adding a positive spin to a negative outcome.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility?
Dr. Fisher is an excellent doctor, feel free to ask him direct questions relating to your procedures/outcomes.
During treatment, were you treated like a number or a human with Thomas Fisher at Spring Fertility?
Dr. Fischer has been energetic in conversation and engaging through all our interactions with him.
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility and their degree of success.
For our second round of retrieval, Dr Fisher hastened the taper of some of the medications, as the first round saw an unexpected jump in follicle size from one ultrasound to the next.
Describe your experience with the nursing staff at Spring Fertility.
There was one miscommunication we had with a scheduling nurse . Their blood draw nurse was clearly very new to the profession. Things were otherwise professional, well run
Describe your experience with Spring Fertility.
Clinic is excellent with doctor patient communication. Most sessions are with your assigned physicians and the doctors are very easy to reach by phone. The nursing staff varied in level of experience, but for the most part were very good. Less experienced nurses seemed to have less pivotal/demanding roles
Describe the costs associated with your care under Thomas Fisher at Spring Fertility.
Medication fees, procedure fees- each ivf session from start ot extraction cost around 18k.
What specific things went wrong at Spring Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Spring Fertility.
We had one miscommunication regarding an appointment time - this was rectified and didn't happen again with later appointments
9
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Spring Fertility
Oakland
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2018, Unsuccessful
NPS
7
NPS
9
Age 33 - 35
3 Fertility Medications
Male Factor
Unexplained
Other
Income $0 - $49K
1st of 2 Docs
6 IUI With Other Docs
Neutral
Strongly Recommends
Unsuccessful
He [Dr. Thomas Fisher] was only my doctor for part of the process as he left the practice but he was always very informative about what was happening and what I needed to do to prepare myself. He never made me feel like a number and always spoke to my husband and I openly about the process.... He was very kind, never rushed through the appointment and always made sure I knew what to expext
They [the staff at Seattle Reproductive Med] communicate very well but i did notice a shift when staff would change over. Front desk seemed a little flustered. When Dr. Fisher left it felt like some of the morale went down or that people were all over the place. However it was temporary and seemed to go back to normal shortly after.,... The staff there is out of this world! They are all so sweet and very organized. They also never rushed And genuinely happy to see their patients!
How was your experience with Thomas Fisher at Seattle Reproductive Medicine?
He was only my doctor for part of the process as he left the practice but he was always very informative about what was happening and what I needed to do to prepare myself. He never made me feel like a number and always spoke to my husband and I openly about the process.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Seattle Reproductive Medicine?
Go in open minded and ask a lot of questions
During treatment, were you treated like a number or a human with Thomas Fisher at Seattle Reproductive Medicine?
He was very kind, never rushed through the appointment and always made sure I knew what to expext
Describe the protocols Thomas Fisher used in your cycles at Seattle Reproductive Medicine and their degree of success.
I was on clomid for three cycles but had to switch to letrozol because of the side affects. Which he was okay with.
Describe your experience with the nursing staff at Seattle Reproductive Medicine.
The staff there is out of this world! They are all so sweet and very organized. They also never rushed And genuinely happy to see their patients!
Describe your experience with Seattle Reproductive Medicine.
They communicate very well but i did notice a shift when staff would change over. Front desk seemed a little flustered. When Dr. Fisher left it felt like some of the morale went down or that people were all over the place. However it was temporary and seemed to go back to normal shortly after.
Describe the costs associated with your care under Thomas Fisher at Seattle Reproductive Medicine.
Testing and some medications were covered under insurance. We paid for injections but don’t remember the cost. Each round of iui was $200
7
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ
2018, Successful
NPS
10
NPS
10
Age 40
4 IUI
Donor Sperm
European
Income $200K - $499K
Doctor
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Fisher's strength is his ability to communicate all the benefits and risks of each procedure. I felt he was conservative in his approach and didn't push us to move to the next step if we weren't comfortable with it. He listened to what ideas we had and if he didn't agree, he explained why. Overall, he was very open to letting us guide the course of treatment that felt right to us with his supervision.... Dr. Fisher was excellent in taking his time with us at every visit to explain our options. We didn't feel like we had to go by a certain "algorithm" and our care was directed at our specific needs.
The clinic [ORM Fertility-Portland Westside] was well-organized. They were prompt on their phone calls to discuss lab results, etc. We felt that they were able to make adjustments to get us in to see our doctor if the schedules would allow. Overall, I was pleased.... We were seen frequently at clinic during the time of our treatment. The nurses did were personable and did a good job remembering us.... Dr. Fisher was excellent in taking his time with us at every visit to explain our options. We didn't feel like we had to go by a certain "algorithm" and our care was directed at our specific needs.
How was your experience with Thomas Fisher at ORM Fertility Oregon?
Dr. Fisher's strength is his ability to communicate all the benefits and risks of each procedure. I felt he was conservative in his approach and didn't push us to move to the next step if we weren't comfortable with it. He listened to what ideas we had and if he didn't agree, he explained why. Overall, he was very open to letting us guide the course of treatment that felt right to us with his supervision.
During treatment, were you treated like a number or a human with Thomas Fisher at ORM Fertility Oregon?
Dr. Fisher was excellent in taking his time with us at every visit to explain our options. We didn't feel like we had to go by a certain "algorithm" and our care was directed at our specific needs.
Describe your experience with the nursing staff at ORM Fertility Oregon.
We were seen frequently at clinic during the time of our treatment. The nurses did were personable and did a good job remembering us.
Describe your experience with ORM Fertility Oregon.
The clinic was well-organized. They were prompt on their phone calls to discuss lab results, etc. We felt that they were able to make adjustments to get us in to see our doctor if the schedules would allow. Overall, I was pleased.
10
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
ORM Fertility Oregon
Portland Westside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Consult
NPS
0
NPS
2
Age 38
European
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We made an appointment for one hour consultation. After we introduced ourselves Dr. Fisher listened for about five minutes and then he got out some kind of "conception manual" and started explaining the process of how sperm fertilizes the egg! Something that anyone who is older than 18 already knows, let alone someone who is seeing a fertility specialist. Bet let's assume we didn't know. Dr. Fisher already covered that at the seminar and we told him we were at the seminar before the appointment started. He repeated word from word. He used almost all our time retelling his seminar material and that had nothing to do with our case (or for that matter any case) and why we were there. He did not give us much space to talk, and when we finally got a word in he would often dismiss our input or categorize it as "uneducated".
We were only once at the West location [of ORM Fertility]. The clinic is clean and nicely laid out. The personnel we came in contact with during our visit were okay. The wait time was okay. Parking could be a problem so arrive early...Dr. Fisher wasted our time. He was not a good listener with us, did not show us compassion, understanding, or patience. He did not show interest in our concerns or questions and did not respect our time and money. I am still puzzled with the fact that he repeated word for word seminar material that he presented after we told him we were at the seminar and already know how a sperm fertilizes an egg. :)
How was your experience with Thomas Fisher at ORM Fertility Oregon?
Dr. Fisher wasted our time. He was not a good listener with us, did not show us compassion, understanding, or patience. He did not show interest in our concerns or questions and did not respect our time and money. I am still puzzled with the fact that he repeated word for word seminar material that he presented after we told him we were at the seminar and already know how a sperm fertilizes an egg. :)
What's one piece of advice would you give a prospective patient of Thomas Fisher at ORM Fertility Oregon?
If Dr. Fisher starts talking about things that you feel are not related to your case or concerns don't feel embarrassed to stop him and make your voice heard. Also say something if he cuts your appointment short.
During treatment, were you treated like a number or a human with Thomas Fisher at ORM Fertility Oregon?
My husband and I decided to make an appointment with Dr. Fisher after we attended free seminar on infertility led by Dr. Fisher. We made an appointment for one hour consultation. After we introduced ourselves Dr. Fisher listened for about five minutes and then he got out some kind of "conception manual" and started explaining the process of how sperm fertilizes the egg! Something that anyone who is older than 18 already knows, let alone someone who is seeing a fertility specialist. Bet let's assume we didn't know. Dr. Fisher already covered that at the seminar and we told him we were at the seminar before the appointment started. He repeated word from word. He used almost all our time retelling his seminar material and that had nothing to do with our case (or for that matter any case) and why we were there. He did not give us much space to talk, and when we finally got a word in he would often dismiss our input or categorize it as "uneducated". When he was done with the "conception manual" he asked us if we had any questions and after my husband asked few question Dr. Fisher's body language was signaling that we are done. He concluded our visit after 40 minutes tops even though the appointment was supposed to be an hour long. He was not welcoming or kind. We walked out of the meeting literary not knowing anything more then before our meeting. Complete waste of our money and time.
Describe your experience with ORM Fertility Oregon.
We were only once at the West location. The clinic is clean and nicely laid out. The personnel we came in contact with during our visit were okay. The wait time was okay. Parking could be a problem so arrive early.
Describe the costs associated with your care under Thomas Fisher at ORM Fertility Oregon.
One hour consultation with Dr. Fisher was I think $350 but I don't remember exactly.
0
Doctor
Thomas Fisher
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
2 of 5
2
Clinic
ORM Fertility Oregon
Portland Westside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 38 - 39
1 IVF
Unexplained
European
Income $500K
Business Executive
3rd of 3 Docs
4 IUI With Other Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I do know my protocol was altered [by Dr. Thomas Fisher] during the course of the treatment after he carefully reviewed the previous failed cycles completed by other physicians. His approach gave us the positive results no one else was able to achieve...He provided amazing care. I had seen previous physicians for IVF cycles where I was absolutely treated as a number, and he did not do that. He treated me as a human, altered the approach, didn't rush things, and we in result have two healthy babies!
[ORM Fertility is a] Good clinic, great physician care. Hands down better than other clinics I had gone to for similar treatment. I chose to travel further for this care and it was absolutely worth the extra time and effort...I do know my protocol was altered [by Dr. Thomas Fisher] during the course of the treatment after he carefully reviewed the previous failed cycles completed by other physicians. His approach gave us the positive results no one else was able to achieve...He provided amazing care. I had seen previous physicians for IVF cycles where I was absolutely treated as a number, and he did not do that. He treated me as a human, altered the approach, didn't rush things, and we in result have two healthy babies!
How was your experience with Thomas Fisher at ORM Fertility Oregon?
Absolutely hands down recommendation. Infertility can be such a trying time, and Dr. Fisher was amazing in his care, his approach, his compassion, all things honestly. Will absolutely recommend him to anyone facing infertility.
What's one piece of advice would you give a prospective patient of Thomas Fisher at ORM Fertility Oregon?
Communicate your concerns so he can provide the best care possible and know you are in great hands!
During treatment, were you treated like a number or a human with Thomas Fisher at ORM Fertility Oregon?
He provided amazing care. I had seen previous physicians for IVF cycles where I was absolutely treated as a number, and he did not do that. He treated me as a human, altered the approach, didn't rush things, and we in result have two healthy babies!
Describe the protocols Thomas Fisher used in your cycles at ORM Fertility Oregon and their degree of success.
I do know my protocol was altered during the course of the treatment after he carefully reviewed the previous failed cycles completed by other physicians. His approach gave us the positive results no one else was able to achieve.
Describe your experience with ORM Fertility Oregon.
Good clinic, great physician care. Hands down better than other clinics I had gone to for similar treatment. I chose to travel further for this care and it was absolutely worth the extra time and effort.
Describe the costs associated with your care under Thomas Fisher at ORM Fertility Oregon.
My insurance covered majority but process was easy and smooth on my portion
10
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
ORM Fertility Oregon
Portland Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
7
NPS
7
Age 34 - 35
2 IUI
Unexplained
Other
Income $100K - $199K
1st of 4 Docs
Neutral
Neutral
Unsuccessful
He [Dr. Thomas Fisher] was friendly but not overly so. I could have used more information on the what & the why of what we were doing. I trusted he knew what he was doing but it would have been nice to get some more advice on lifestyle or more extensive testing options...Do your own research first!...Iui with clomid each time...He was kind & thorough when explaining information, he also tried to remember details of my life at each appointment
Beautiful office [ORM Fertility- Portland Westside] in a good location. Always clean & quiet & felt discreet. Billing was always a bit of an issue but we always worked it out. I definitely had to review every bill carefully for extra charges...Billing over charges...[nurses were] Very kind & warm...Iui with clomid each time...He [Dr. Thomas Fisher] was friendly but not overly so. I could have used more information on the what & the why of what we were doing. I trusted he knew what he was doing but it would have been nice to get some more advice on lifestyle or more extensive testing options...Do your own research first!...Iui with clomid each time...He was kind & thorough when explaining information, he also tried to remember details of my life at each appointment
How was your experience with Thomas Fisher at ORM Fertility Oregon?
He was friendly but not overly so. I could have used more information on the what & the why of what we were doing. I trusted he knew what he was doing but it would have been nice to get some more advice on lifestyle or more extensive testing options
What's one piece of advice would you give a prospective patient of Thomas Fisher at ORM Fertility Oregon?
Do your own research first!
During treatment, were you treated like a number or a human with Thomas Fisher at ORM Fertility Oregon?
He was kind & thorough when explaining information, he also tried to remember details of my life at each appointment
Describe the protocols Thomas Fisher used in your cycles at ORM Fertility Oregon and their degree of success.
Iui with clomid each time
Describe your experience with your nurse at ORM Fertility Oregon. (Assigned nurse: I sure )
Very kind & warm
Describe your experience with ORM Fertility Oregon.
Beautiful office in a good location. Always clean & quiet & felt discreet. Billing was always a bit of an issue but we always worked it out. I definitely had to review every bill carefully for extra charges
Describe the costs associated with your care under Thomas Fisher at ORM Fertility Oregon.
$1200 per iui cycle
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
No knowledge of this
What specific things went wrong at ORM Fertility Oregon?
  • Provided conflicting information
Describe the specific things that went wrong at ORM Fertility Oregon.
Billing over charges
7
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
3 of 5
7
Clinic
ORM Fertility Oregon
Portland Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
4 of 5