Rated 6.8
Strongly recommend: 40%Neutral: 20%Don't recommend: 40%6.8
40% strongly recommend
3 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.2
7.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.4
8.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
McGill
Residency
Brigham & Women's Hosp
Fellowship
Brigham & Women's Hosp
Thomas Kosasa works at

Pacific In Vitro Fertilization Institute
Rated 7.9
Strongly recommend: 39%Neutral: 37%Don't recommend: 24%7.9

At 1 office

Honolulu
1319 Punahou Street
Honolulu, HI 96826
808-946-2226
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1 patient review filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2014, Unsuccessful
NPS
3
NPS
5
Age 32 - 34
3 IUI
1 IVF
Donor Sperm
Endometriosis
Male Factor
East Asian
Accountant
1st of 3 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr Thomas Kosasa] has great bedside manner and is compassionate. He didn't explain procedures to us, what to expect, etc. His descriptions were always very brief and not informative. Our course of treatments were never discussed in detail beforehand. For example, he mentioned trying IUI first with us, but did not explain why, possible statistics, etc.
Most experienced in the state. However, we felt like a number in the clinic [Pacific In Vitro Fertilization Institute]. Despite numerous cycles in the clinic, staff did not readily know us by name, without first looking at our chart....He has great bedside manner and is compassionate. He didn't explain procedures to us, what to expect, etc. His descriptions were always very brief and not informative. Our course of treatments were never discussed in detail beforehand. For example, he mentioned trying IUI first with us, but did not explain why, possible statistics, etc.
How was your experience with Thomas Kosasa at Pacific In Vitro Fertilization Institute?
He has great bedside manner and is compassionate. He didn't explain procedures to us, what to expect, etc. His descriptions were always very brief and not informative. Our course of treatments were never discussed in detail beforehand. For example, he mentioned trying IUI first with us, but did not explain why, possible statistics, etc.
What's one piece of advice would you give a prospective patient of Thomas Kosasa at Pacific In Vitro Fertilization Institute?
Do research and come prepared with questions. We went in without researching what we should have been asking, expecting he would provide information first.
During treatment, were you treated like a number or a human with Thomas Kosasa at Pacific In Vitro Fertilization Institute?
He is compassionate with great bedside manner.
Describe the protocols Thomas Kosasa used in your cycles at Pacific In Vitro Fertilization Institute and their degree of success.
We had a long agonist protocol, first starting off with birth control and Lupron. Menopur and Follistim were added. They produced 12 follicles. There was no rationale nor explanation given to us for using them. We showed up to our injection lesson and were told what medications we would be on, how to administer, etc. This was never discussed prior, e.g. during the consultation.
Describe your experience with Pacific In Vitro Fertilization Institute.
Most experienced in the state. However, we felt like a number in the clinic. Despite numerous cycles in the clinic, staff did not readily know us by name, without first looking at our chart.
What specific things went wrong at Pacific In Vitro Fertilization Institute?
  • Failed to convey critical information
3
Doctor
Thomas Kosasa
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
2 of 5
Adaptability
4 of 5
5
Clinic
Pacific In Vitro Fertilization Institute
Honolulu
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5