Rated 7
Strongly recommend: 67%Don't recommend: 33%7
67% strongly recommend
20 reviews
Humanity
7.6
7.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.4
8.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.1
6.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
St. Louis U.
Residency
Johns Hopkins

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Timothy Hickman works at

CCRM Houston/Houston IVF
Rated 8.2
Strongly recommend: 74%Neutral: 9%Don't recommend: 17%8.2

At 2 offices

Houston - Fannin
7400 Fannin
Houston, TX 77054
(713) 465-1211
Houston - Gessner
929 Gessner
Houston, TX 77024
(713) 465-1211
Explore Clinic

20 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2022, Unsuccessful
3
3
Age 35
1 IUI
Endometriosis
Unexplained
Latinx
Income $100K - $199K
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Hickman] never said my name, he kept saying women my age, women my age should expect this or that. He said the “best practice” for women my age…He never said what should I do, he never took my previous history into account, he would answer every question of mine with “women your age…(btw is 34)...I took letrozole from day 5 to 9 of my cycle, then an ultrasound and the trigger shot. Then iui, then they send me home to test (at home) after 14 days
The clinic [at CCRM Houston] is fine, is clean. The front desk people are nice and polite. The ultrasound techs are awful!! Just awful, I had to take my daughter to my first ultrasound because couldn’t find daycare (also I asked my nurse and she said yes) but the ultrasound lady got really mad and was very rude to my daughter...Also the finance lady on that first appointment was awful...My nurse is great! She really is, she answers all my questions and helps me every time. She is the best!
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
Doctor Hickman explained to me a lot of what women my age should expect, or should do, he explained why women my after so many tries would ñ almost never pregnant naturally. He never said what should I do, he never took my previous history into account, he would answer every question of mine with “women your age…(btw is 34)”, he never said anything concrete about me, just statistics.
What's one piece of advice would you give a prospective patient of Timothy Hickman at CCRM Houston/Houston IVF?
Research, keep asking questions
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
He never said my name, he kept saying women my age, women my age should expect this or that. He said the “best practice” for women my age…
Describe the protocols Timothy Hickman used in your cycles at CCRM Houston/Houston IVF and their degree of success.
I took letrozole from day 5 to 9 of my cycle, then an ultrasound and the trigger shot. Then iui, then they send me home to test (at home) after 14 days
Describe your experience with your nurse at CCRM Houston/Houston IVF.
My nurse is great! She really is, she answers all my questions and helps me every time. She is the best! Now the ultrasound tech is another story
Describe your experience with CCRM Houston/Houston IVF.
The clinic is fine, is clean. The front desk people are nice and polite. The ultrasound techs are awful!! Just awful, I had to take my daughter to my first ultrasound because couldn’t find daycare (also I asked my nurse and she said yes) but the ultrasound lady got really mad and was very rude to my daughter (thankfully she didn’t understand her) but it was a really bad experience. Also the finance lady on that first appointment was awful, she kept asking me question that meant a nothing for me at the moment and kept insisting, also I felt like she didn’t want to deal with my insurance so she kept telling me that I need to do iui which meant that another finance lady would help me and not her, so it was super awful.
Describe the costs associated with your care under Timothy Hickman at CCRM Houston/Houston IVF.
We have insurance so it’s been like any other clinic with insurance, although it feels like they don’t like to deal with insurance, and rather you self pay
3
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
3
Clinic
CCRM Houston/Houston IVF
Houston - Gessner
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Successful
10
10
Age 29 - 33
1 IVF
Male Factor
PCOS
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Hickman] took the time to go over all our questions and we never felt rushed during our appointments. He showed immense compassion when we received hard news, and rejoiced with us when we received good news. He has excellent bedside manner and made me feel comfortable every step of the way...he recommended transferring two embryos the first time we did IVF...
The nurses [at CCRM Houston] I had were amazing. They took a lot of time out to explain the scheduling/calendar and how to administer each of the medications. I remember feeling overwhelmed by the whole process (ordering the meds, insurance, self-administering the medications, prepping the meds, etc..), but they did a good job explaining each step. If I had a question, I would call my nurse and I was impressed that they would get back to me sooner than I expected...
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
I was so happy with my experience with Dr. Hickman! He was incredibly professional in all our interactions, not to mention, extremely knowledgeable about the entire process and the steps we needed to take for our specific situation. He took the time to go over all our questions and we never felt rushed during our appointments. He showed immense compassion when we received hard news, and rejoiced with us when we received good news. He has excellent bedside manner and made me feel comfortable every step of the way.
What's one piece of advice would you give a prospective patient of Timothy Hickman at CCRM Houston/Houston IVF?
Just go! He's great and I love his practice!
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
He sat down with my partner and me and explained things very clearly and didn't feel rushed. He took time to answer all our questions. He personally called me to deliver any news regarding the outcome of our treatments.
Describe the protocols Timothy Hickman used in your cycles at CCRM Houston/Houston IVF and their degree of success.
It has been a while and I can't remember all the details, but to the best of my memory, I was diagnosed with PCOS and we were going to go the clomid route. But we received my spouse's labwork and realized that he had fertility issues as well. This led us to pursue the IVF (ICSI) route. I was put on metformin along with the other fertility meds. This resulted in a total of 17 eggs, 10 embryos, 7 embryos that grew to day 3, and 4 embryos that grew to day 5. He transferred 2 embryos and both of them took, resulting in a twin pregnancy and births. Years later, we did a frozen embryo transfer. We transferred two embryos, and one of them took, resulting in a pregnancy and birth.
Describe your experience with your nurse at CCRM Houston/Houston IVF. (Assigned nurse: Judy (for IVF) and Holly (for FET))
The nurses I had were amazing. They took a lot of time out to explain the scheduling/calendar and how to administer each of the medications. I remember feeling overwhelmed by the whole process (ordering the meds, insurance, self-administering the medications, prepping the meds, etc..), but they did a good job explaining each step. If I had a question, I would call my nurse and I was impressed that they would get back to me sooner than I expected.
Describe your experience with CCRM Houston/Houston IVF.
The strength of the clinic was that the staff is friendly, the facilities were clean and inviting, and they ran on-schedule. They had us meet with someone from their financial dept that went over the costs of the treatment so that we knew exactly how much it would be on our end. I can't think of anything at the moment that I would say as a weakness.
Describe the costs associated with your care under Timothy Hickman at CCRM Houston/Houston IVF.
Honestly, I don't remember. When we did IVF, it wasn't covered under insurance so it was all out of pocket costs. When we did our FET, we had good insurance coverage.
Describe Timothy Hickman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Houston/Houston IVF.
Not sure, but I think he recommended transferring two embryos the first time we did IVF. And personally, I was very on board with that. All I remember was that he explained his reasoning very clearly and I felt sufficiently educated on the tradeoffs and outcomes on transferring one vs two embryos for our situation.
10
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM Houston/Houston IVF
Houston - Gessner
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
0
0
Age 33
2 IUI
1 IVF
Uterine Fibroids
Unexplained
Latinx
Income $200K - $499K
Lawyer
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Timothy Hickman] became very rude and agitated when we asked questions about transferring multiple embryos. He refused to answer questions on this topic...has the worst bedside manner I’ve ever encountered...His explanation was simply that I was “over 30.” Even though he initially acted like this was not an issue. He took no time to help us understand our results or how my endometriosis could have impacted those results. While still under his care we went to another doctor to have her explain why she thought we would have gotten poorer than average results. It was extremely disappointing, as we stuck with Hickman despite his rudeness because we thought he would have been knowledgeable based on his background. Hickman was not knowledgeable in our corcimstances, not compassionate, and is one of the worst doctors I have ever encountered.
our nurse forgot to order some of our retrieval medication [at CCRM Houston]...I think the sole strength of this clinic is the ease of scheduling monitoring appointments. Basically every other aspect of our experience at CCRM was extremely difficult. They will ignore you and refuse to answer questions. We were shocked that they were so unprofessional...I feel like any average doctor could would have recommended the same [protocol], with the exception of embryo testing.
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
If you are over thirty, avoid Hickman at all costs. If you want a compassionate doctor with your best interests in mind, avoid Hickman at all costs. Hickman refused to answer questions and was rude during our first appointment. Hickman was callous and rude when we were disappointed with the number of normal embryos we got after testing (not to mention that we were both under 35, do testing typically isn’t even recommended). His explanation was simply that I was “over 30.” Even though he initially acted like this was not an issue. He took no time to help us understand our results or how my endometriosis could have impacted those results. While still under his care we went to another doctor to have her explain why she thought we would have gotten poorer than average results. It was extremely disappointing, as we stuck with Hickman despite his rudeness because we thought he would have been knowledgeable based on his background. Hickman was not knowledgeable in our corcimstances, not compassionate, and is one of the worst doctors I have ever encountered.
What's one piece of advice would you give a prospective patient of Timothy Hickman at CCRM Houston/Houston IVF?
Go elsewhere. There are numerous compassionate doctors in the Houston area who are also better from a clinical standpoint. There is no need to suffer through such a difficult medical condition with someone completely lacking compassion.
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
Hickman has the worst bedside manner I’ve ever encountered. I felt like he was only interested in our money.
Describe the protocols Timothy Hickman used in your cycles at CCRM Houston/Houston IVF and their degree of success.
Nothing special. I feel like any average doctor could would have recommended the same, with the exception of embryo testing.
Describe your experience with the nursing staff at CCRM Houston/Houston IVF.
Our nurse forgot to order some of our medication, and we had to order last minute.
Describe your experience with CCRM Houston/Houston IVF.
I think the sole strength of this clinic is the ease of scheduling monitoring appointments. Basically every other aspect of our experience at CCRM was extremely difficult. They will ignore you and refuse to answer questions. We were shocked that they were so unprofessional.
Describe Timothy Hickman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Houston/Houston IVF.
Hickman became very rude and agitated when we asked questions about transferring multiple embryos. He refused to answer questions on this topic.
What specific things went wrong at CCRM Houston/Houston IVF?
  • Failed to call in prescriptions to pharmacy
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at CCRM Houston/Houston IVF.
As previously stated, our nurse forgot to order some of our retrieval medication.
0
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
CCRM Houston/Houston IVF
Houston - Gessner
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
9
9
Age 33
3 Fertility Medications
Endometriosis
Unexplained
Latinx
Consultant
Strongly Recommends
Strongly Recommends
Successful
Dr. Hickman seemed to be very knowledgeable and sensitive at the same time. He explained our options without imposing an specific course of treatment. He also detailed his rationale for each treatment option and let us free to decide which and when. I feel pretty confident I found the right doctor for me and may return if needed in the future.
The clinic is a peaceful environment. It seems to be a lack of coordination regarding lab results and it's a little complicated to access your your information (currently there are 2 portals, not very clear or integrated). Staff has been partially helpful with orientation, and financial office is a mess. ... For the IVF I had a different nurse, much nicer. She was a great communicator, even though she seemed a bit disorganized at times. In my first round, I was very overwhelmed by the medication administration and feel that even though she tried to explain them in a simple way, it was all gibberish for me and I did not feel she could get how hard that was. At that time, it made me feel they did not care about me as a person, only my bloodwork numbers.
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
Dr. Hickman seemed to be very knowledgeable and sensitive at the same time. He explained our options without imposing an specific course of treatment. He also detailed his rationale for each treatment option and let us free to decide which and when. I feel pretty confident I found the right doctor for me and may return if needed in the future.
What's one piece of advice would you give a prospective patient of Timothy Hickman at CCRM Houston/Houston IVF?
Trust his experience.
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
Before consulting Dr. Hickman I had many biases against using reproductive assisted technology and had experienced patronizing behavior from other medical doctors which I disliked. Dr. Hickman treated us with respect and explained his hypothesis in clear terms, in a humble manner and with regard for our concerns.
Describe the protocols Timothy Hickman used in your cycles at CCRM Houston/Houston IVF and their degree of success.
Because ours was a case of "unexplained infertility", Dr. Hickman strategy was to begin from the less invasive procedures and gradually move towards the more complex procedures. Both me and my husband have been tested and already identified a slight but important alteration in my thyroid which I already begun treating. After assuring that eggs, sperm, fallopian tubes and uterine cavity are fine, next step was a cycle of Clomid and IUI. We also chose to do a genetic screening which was really helpful to decide that trying IUI was still a viable option. However, our first IUI failed and based on lower odds of success - specially because of the recently diagnosed endometriosis, Dr. Hickman suggested we should go change strategies and try IVF. It took us some time to decide and trust him in this journey. The first stage was the hardest, understanding and managing the medication was emotionally overwhelming. Thankfully, my body responded well and by retrieval we've got 18 eggs. About 16 fertilized and 8 survived the first week to become embryos. From the 8 embryos, 4 were correct, 1 uncertain and 3 incorrect. Great results paid off the, so far, most terrifying thing I've ever faced. As recommended by Dr. Hickman, we opted for a frozen embryo transfer and postponed the transfer to 3 months after we returned from a trip to South America (CDC recommended due to Zika threats at the time). The pause allowed my body to recover well. As I prepared to the transfer, my body responded well again to the medication. Our first transfer was done with one single embryo, the one that looked the strongest and with more chances of success. Dr. Hickman was very confident and said we had a 70% chances of success. Unfortunately, the transfer resulted in a chemical pregnancy. Dr. Hickman did not know exactly what went wrong but explained that IVF is never guaranteed, and everything indeed looked promising. He also encouraged us to take our time and if we decided to try again, he still believed in the same odds as we had other strong embryos available. I was heartbroken and needed a couple months to process the experience and gather courage and hope to try again. We planned the dates carefully to make sure we would be relaxed and calm during the 6 weeks prep to transfer... it paid off! For this second attempt at transfer, Dr. Hickman did not change any protocol but I changed pharmacies, just in case, and increased my self-care. Knowing what to expect was very reassuring and gave me strength this time around. Our second transfer developed into a healthy pregnancy, now on its course. Dr. Hickman always kept his bedside manners and even though our contact was always brief, he seemed genuinely interested in helping us achieve our desired pregnancy. For those who are wondering why they can't get pregnant and have not found any answer yet, I highly recommend talking to him.
Describe your experience with your nurse at CCRM Houston/Houston IVF. (Assigned nurse: Holy Davis)
I had one nurse assigned for the IUI. She seemed knowledgeable but was always in a rush, acting with less warmth that I would like. For the IVF I had a different nurse, much nicer. She was a great communicator, even though she seemed a bit disorganized at times. In my first round, I was very overwhelmed by the medication administration and feel that even though she tried to explain them in a simple way, it was all gibberish for me and I did not feel she could get how hard that was. At that time, it made me feel they did not care about me as a person, only my bloodwork numbers. I did a lot of research on my own, discovered techniques to apply injections less painfully and other things I felt they should have offered me since they know about them more than I do and the treatment is very expensive! Nevertheless, everything she said would happen regarding dosage and bloodwork happened exactly as she said, so I had to acknowledge that. On my second attempt, I feel my nurse and I were already in better terms.We already knew each other (the clinic is so busy that I understand they can't be close to everyone), I felt more confident about administering the medication, and fundamentally, trusted her. She always returned my calls and explained every single question with patience. I definitely appreciate her.
Describe your experience with CCRM Houston/Houston IVF.
The clinic is a peaceful environment. It seems to be a lack of coordination regarding lab results and it's a little complicated to access your your information (currently there are 2 portals, not very clear or integrated). Staff has been partially helpful with orientation, and financial office is a mess.
Describe the costs associated with your care under Timothy Hickman at CCRM Houston/Houston IVF.
The initial visit, lab tests, medication I needed for thyroid and genetic counseling, with our insurance, have been under $1,000. Our insurance however does not cover much more than diagnosis. For Clomid and one cycle of IUI it was about $2,000. For the IVF including freezing embryos for a year, one transfer, and medication it was about $ 30,000. Second transfer was about $5-6,000 - not sure anymore.
Describe Timothy Hickman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Houston/Houston IVF.
We've done single embryo transfer because of my good chances of getting pregnant on the first attempts. Even though my first transfer failed and let me wondering if it was the best decision, I still agree that it was the best approach for my family at this moment.
What specific things went wrong at CCRM Houston/Houston IVF?
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at CCRM Houston/Houston IVF.
Neither my husband or I could ever see our bloodwork results online. We also had lots of trouble getting a descriptive receipt to justify our spends on the HSA card. Non-returned calls or e-mails. Receptionist at checkout not very helpful or friendly - in contrast with medical staff.
9
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
CCRM Houston/Houston IVF
Houston - Gessner
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
10
10
Age 28 - 32
4 IUI
Other
European
Income $100K - $199K
Teacher
Strongly Recommends
Strongly Recommends
Successful
I never felt rushed. Even one time I told Dr. Hickman in the hallway "I know you are so busy, but what do you think about _______" and he responded so kindly, looked me in the eye, and said to not ever feel like I can't ask him questions or like he is rushed.... Dr. Hickman was always calm and made me feel like I was in the best hands possible. He took time to answer my questions and was just so friendly and caring. My journey started in 2014 and after 3 IUIs, I became pregnant on the 3rd try, leading to a healthy baby boy.
This clinic [CCRM Houston] itself is gorgeous. You have views of i-10 and it is incredibly clean and welcoming. It was always easy to schedule appointments and to go in same day or next day. They are open 365 days a year (or maybe 364), so there is no need to worry about your IUI day landing on a weekend. They were even open every day during hurricane Harvey, when much of the city was closed down.... Sarah was always quick to call me back (I usually had to wait less than an hour to hear from her) and I called her A LOT.
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
Dr. Hickman was always calm and made me feel like I was in the best hands possible. He took time to answer my questions and was just so friendly and caring. My journey started in 2014 and after 3 IUIs, I became pregnant on the 3rd try, leading to a healthy baby boy. We decided to try again in 2017 and found out I had borderline underactive thyroid, so he prescribed Synthroid. I got pregnant my first IUI but miscarried at 8 weeks. During the miscarriage, I had to see Dr. Hickman a lot and he never made me feel rushed and he remained positive but sympathetic at the same time.
What's one piece of advice would you give a prospective patient of Timothy Hickman at CCRM Houston/Houston IVF?
Make an appointment NOW- do not wait! Just take the leap of faith now.
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
I never felt rushed. Even one time I told Dr. Hickman in the hallway "I know you are so busy, but what do you think about _______" and he responded so kindly, looked me in the eye, and said to not ever feel like I can't ask him questions or like he is rushed. His nurses are also so empathetic and caring.
Describe the protocols Timothy Hickman used in your cycles at CCRM Houston/Houston IVF and their degree of success.
For my first time around, the plan was 3 iuis with Clomid and ovidrel and then we would reconvene after and discuss the next step (possibly ivf). I got pregnant on the 3rd IUI. For my next pregnancy, blood work showed that I had high TSH so I was put on Synthroid. Since I had a successful IUI last time, Dr. Hickman was confident it would work again. I got pregnant my very first IUI with clomid and ovidrel, but miscarried. Now I am waiting a couple of cycles by my own personal choice to start trying again.
Describe your experience with your nurse at CCRM Houston/Houston IVF. (Assigned nurse: sarah)
Although Sarah was my primary nurse, I can say that every single person I worked with left a lasting positive impact. Sarah was always quick to call me back (I usually had to wait less than an hour to hear from her) and I called her A LOT. She never made me feel bad or silly for my questions, but instead left me feeling validated and in good hands. When I miscarried, I worked a lot with another nurse. I wish I remembered her name. She was so, so caring and warm. It brings tears to my eyes thinking about her kindness and empathy.
Describe your experience with CCRM Houston/Houston IVF.
This clinic itself is gorgeous. You have views of i-10 and it is incredibly clean and welcoming. It was always easy to schedule appointments and to go in same day or next day. They are open 365 days a year (or maybe 364), so there is no need to worry about your IUI day landing on a weekend. They were even open every day during hurricane Harvey, when much of the city was closed down. I really don't see any weaknesses and believe Houston IVF is the best of the best. I will always be so grateful for them. We even took my son to meet the doctor and nurses that helped create him!
Describe the costs associated with your care under Timothy Hickman at CCRM Houston/Houston IVF.
Each IUI was 1300. The hysterocopy I had to have with him was $200.
10
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM Houston/Houston IVF
Houston - Fannin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
0
1
Age 41
3 IUI
1 IVF
Male Factor
Poor Egg Quality
Other
Income $50K - $99K
Investment Banker
2nd of 4 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Hickman] was caring during consultation. During treatments he barely even looked at me, no time to ask him questions. After negative pregnancy test during follow up, he made me feel like it was all my fault and had poor quality eggs....He needs to show more compassion, not just throw his hands in the air when it didn’t work or tell us that egg donors and adoption are also ways to have s family. We have no children, we wanted to experience childbirth. He had no advice on improving egg quality, just said that it doesn’t work.
Desk staff [IVF Houston] is rude, never wanted to give receipts, list my payment when we paid for anesthesia in cash! Needs improvement all around! They do have a financial consultant whom was awesome. She let me know if employers that offer insurance coverage that covers IVF! She was very transparent....I feel like something occurred in lab. Egg retrievel was on Friday, weekend lab was ran by a skeleton crew. Honestly, we do feel something went wrong. Our transfer days were off, and say of transfer, they did another patient before me that arrived way after I did
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
He needs to show more compassion, not just throw his hands in the air when it didn’t work or tell us that egg donors and adoption are also ways to have s family. We have no children, we wanted to experience childbirth. He had no advice on improving egg quality, just said that it doesn’t work. Some other clinics have treatments that DO work.
What's one piece of advice would you give a prospective patient of Timothy Hickman at CCRM Houston/Houston IVF?
Do your research, make him answer your questions.
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
He was caring during consultation. During treatments he barely even looked at me, no time to ask him questions. After negative pregnancy test during follow up, he made me feel like it was all my fault and had poor quality eggs. There were sooo many problems we had during our cycle that were clinics fault.
Describe the protocols Timothy Hickman used in your cycles at CCRM Houston/Houston IVF and their degree of success.
Lipton, Menopur, Bravelle, it was his most aggressive protocol, I responded perfectly.
Describe your experience with your nurse at CCRM Houston/Houston IVF. (Assigned nurse: Judy)
She was great, relaying messages were not good. We drove 2 1/2 hours for s Transfer, she never let us know instead of doing a 3 day, we’re doing a 5 day since embryos were doing so good.
Describe your experience with CCRM Houston/Houston IVF.
Desk staff is rude, never wanted to give receipts, list my payment when we paid for anesthesia in cash! Needs improvement all around! They do have a financial consultant whom was awesome. She let me know if employers that offer insurance coverage that covers IVF! She was very transparent.
Describe the costs associated with your care under Timothy Hickman at CCRM Houston/Houston IVF.
We spent about 22,000 total
Describe Timothy Hickman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Houston/Houston IVF.
He made the decision to transfer 3, feel he knew we had no chance
What specific things went wrong at CCRM Houston/Houston IVF?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at CCRM Houston/Houston IVF.
I feel like something occurred in lab. Egg retrievel was on Friday, weekend lab was ran by a skeleton crew. Honestly, we do feel something went wrong. Our transfer days were off, and say of transfer, they did another patient before me that arrived way after I did. You could tell the tone of workers and atmosphere was as if something wrong was happening. After transfer, Dr. Hickman got up and said, Well, let’s hope it works, and walked out.
0
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
1
Clinic
CCRM Houston/Houston IVF
Houston - Gessner
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Successful
10
10
Age 29 - 32
4 IUI
1 IVF
Endometriosis
PCOS
European
Income $100K - $199K
Teacher
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
He’s incredibly personable and calm. He is able to put fears at ease and is very willing to listen and understand. We had many questions going into the procedures, and he was always willing to talk with us about any questions we had. He was always very thorough in his explanations.... this past frozen transfer I remember that he was very particular that we use endometrum suppositories
Their office [CCRM Houston] is beautifully located- on the top floor of a building that overlooks Houston. The waiting room is spacious and peaceful. I never had to wait more than five minutes. Once back- the nurses were so helpful and kind. I was literally walked through each step of the process.... The nurses were very on top of it. My nurse was very matter of fact.... Monitoring was super quick and easy! It was usually early morning so people could still get to work.
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
He’s incredibly personable and calm. He is able to put fears at ease and is very willing to listen and understand. We had many questions going into the procedures, and he was always willing to talk with us about any questions we had. He was always very thorough in his explanations.
What's one piece of advice would you give a prospective patient of Timothy Hickman at CCRM Houston/Houston IVF?
Go see him sooner! Haha we waited a while to finally see an Infertility specialist and I wish we’d done it sooner because we received such great care.
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
Their office was incredible. There was rarely another patient waiting. The longest I waited in the waiting room was five minutes. Once back, I had a nurse or someone with me the entire time providing comfort. They were extremely personable.
Describe the protocols Timothy Hickman used in your cycles at CCRM Houston/Houston IVF and their degree of success.
It is hard to remember specifics from my first cycle... but this past frozen transfer I remember that he was very particular that we use endometrum suppositories instead of other progesterone supplements. He felt that the success rate with this medication was better than regular progesterone supplements.
Describe your experience with your nurse at CCRM Houston/Houston IVF. (Assigned nurse: Amanda)
The nurses were very on top of it. My nurse was very matter of fact. She wasn’t superfluous in what she needed to say, which I appreciated.
Describe your experience with CCRM Houston/Houston IVF.
They have a million strengths in my eyes. Their office is beautifully located- on the top floor of a building that overlooks Houston. The waiting room is spacious and peaceful. I never had to wait more than five minutes. Once back- the nurses were so helpful and kind. I was literally walked through each step of the process.
Describe your experience with your monitoring appointments at CCRM Houston/Houston IVF.
Monitoring was super quick and easy! It was usually early morning so people could still get to work.
Describe the costs associated with your care under Timothy Hickman at CCRM Houston/Houston IVF.
I remember total- it was $13,000 and the second time with a frozen transfer was around $7,000
Describe Timothy Hickman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Houston/Houston IVF.
Our doctor was very open to what we wanted to do. He was very willing to let us select one or two embryos, based on how we felt.
What specific things went wrong at CCRM Houston/Houston IVF?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at CCRM Houston/Houston IVF.
Once I had a small struggle getting a hold of a nurse to call in a prescription that I was out of.
10
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM Houston/Houston IVF
Houston - Fannin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2005 - 2012, Successful
0
0
Age 35 - 42
1 Fertility Medications
Male Factor
Other
European
Income $100K - $199K
Engineer
Doesn't Recommend
Doesn't Recommend
Successful
He [Dr. Timothy Hickman] performed lots of tests and did ultimately treat one issue of mine (small tumor pressing on my pituitary gland) but apparently misdiagnosed the quality of my husband's sperm and told us we wouldn't get pregnant without IVF. We left his practice after getting a second opinion on the sperm, concentrated on my cycle times and got pregnant on our own.
In the end, I felt pressured to pay for IVF [at Houston IVF/CCRM Houston] but when getting a second opinion about my husband's sperm, we found out there was nothing wrong with it and we ended up getting pregnant on our own even though the doctor said we never would.... He [Dr. Timothy Hickman] performed lots of tests and did ultimately treat one issue of mine (small tumor pressing on my pituitary gland) but apparently misdiagnosed the quality of my husband's sperm and told us we wouldn't get pregnant without IVF.
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
He performed lots of tests and did ultimately treat one issue of mine (small tumor pressing on my pituitary gland) but apparently misdiagnosed the quality of my husband's sperm and told us we wouldn't get pregnant without IVF. We left his practice after getting a second opinion on the sperm, concentrated on my cycle times and got pregnant on our own.
What's one piece of advice would you give a prospective patient of Timothy Hickman at CCRM Houston/Houston IVF?
If you are in a super hurry to get pregnant and want to pay for IVF, then he might be okay. But if you are patient and just want to see if you can treat a possible small issue before getting pregnant on your own, then find another doctor.
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
In the end, I felt pressured to pay for IVF but when getting a second opinion about my husband's sperm, we found out there was nothing wrong with it and we ended up getting pregnant on our own even though the doctor said we never would.
Describe the protocols Timothy Hickman used in your cycles at CCRM Houston/Houston IVF and their degree of success.
We did a lot of tests and he found 2 problems. He treated me with bromocriptine to shrink my pituitary because I had a small tumor on it. Then he diagnosed my husband with "bad sperm" and then told us we couldn't get pregnant because of this and wanted to schedule IVF. We got a second opinion about the sperm which ended up being completely normal and ended up getting pregnant without the IVF.
Describe your experience with the nursing staff at CCRM Houston/Houston IVF.
Neutral
Describe your experience with CCRM Houston/Houston IVF.
I guess the only issue I have with the clinic is the misdiagnosis of my husband's sperm which could've led to us spending a whole lot of money for nothing. So, I don't trust this doctor or the clinic.
What specific things went wrong at CCRM Houston/Houston IVF?
  • Provided conflicting information
Describe the specific things that went wrong at CCRM Houston/Houston IVF.
Again, we had a misdiagnosis of my husband's sperm which was confirmed by getting a second opinion which led us to leave the clinic.
0
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
CCRM Houston/Houston IVF
Sugar Land
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2011, Successful
10
10
Age 32 - 33
7 IUI
1 IVF
Unexplained
European
Income $500K
Lawyer
Strongly Recommends
Strongly Recommends
Successful
He is compassionately matter-of-fact, and what I mean is that he delicately tells you the truth. I was a patient for a year doing IUIs and during that time I didn't really see him (except for the initial consultation) because his nurses perform all of the procedures. I ended up doing IVF and that's really when I felt like he was present.
The whole clinic is so well run... As an IVF patient I was assigned my own nurse who handled all of my communication with their office and was present for all of my appointments and procedures. She returned all of my phone calls promptly and answered all of my questions.
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
I had the best experience as Dr. Hickman's patient! His office is so prompt and efficient. The whole clinic is so well run. Dr. Hickman was incredibly professional. He is compassionately matter-of-fact, and what I mean is that he delicately tells you the truth. I was a patient for a year doing IUIs and during that time I didn't really see him (except for the initial consultation) because his nurses perform all of the procedures. I ended up doing IVF and that's really when I felt like he was present. He had to perform a minor surgical procedure on me before we could proceed with IVF, and he was just wonderful. He did a fantastic job, but he also made my family and me feel like he cared. He took extra time with them going over my surgery and explaining everything in detail. He was equally wonderful performing the IVF. I really believe his is sensitive to his patients (who are under extreme amounts of stress and pumped up with hormones) and I felt he was very smart. I think he takes his success rate seriously which I appreciate. Overall I never questioned that I was receiving the absolute best care and treatment. I met with him the first time and left thinking "this is the doctor for me". It has been over three years since the birth of my twins and I still think that he was the perfect choice.
What's one piece of advice would you give a prospective patient of Timothy Hickman at CCRM Houston/Houston IVF?
I wish I would not have waited so long to move from IUIs to IVF. I don't think that anyone at the clinic ever suggested that IUIs weren't working and that I should be considering other options. Although, it might have been discussed during the initial consultation. So, don't wait for them to contact you if you have questions or feel things aren't progressing. Call them and they will take care of you
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
As an IVF patient I was assigned my own nurse who handled all of my communication with their office and was present for all of my appointments and procedures. She returned all of my phone calls promptly and answered all of my questions. I believe she really wanted my treatments to work. When you have a point person in the office its like you, Dr. Hickman, and your nurse are a team doing everything possible to get you that baby. The nurse calls you to give you your pregnancy results. My husband and I couldn't be together to take the call, so I had her leave a message for me giving me the results. The nurse was so excited on the message and so sweet; I still have the message on my phone.
Describe your experience with your nurse at CCRM Houston/Houston IVF. (Assigned nurse: Judy)
She was always easy to get in contact with, and she was very encouraging.
10
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM Houston/Houston IVF
Houston - Fannin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
10
10
Age 38 - 41
4 Embryo Freezing
IVF
Male Factor
Prefer not to answer
Income $200K - $499K
Consultant
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Hickman went above and beyond seeking to understand who I was, who my partner was, and what we were looking to create as a family. He made it clear to us how much he values family and went above and beyond our expectations to achieve our fertility goals...He backed all of his opinion statements with research and when he wasn't certain on something, he was candid about that as well. He never brought an "ego" to the appointment which is rare for a doctor.
CCRM Houston is organized, responsive, and works very well as a team. From the blood lab to finance to nursing to doctors, they go above and beyond. They are also exceptionally friendly, their bedside manner couldn't be better...Dr Hickman showed more empathy than any other doctor I ever worked with. He was excellent in his questioning of our journey and where we were looking to go. He backed all of his opinion statements with research and when he wasn't certain on something, he was candid about that as well.
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
Dr Hickman showed more empathy than any other doctor I ever worked with. He was excellent in his questioning of our journey and where we were looking to go. He backed all of his opinion statements with research and when he wasn't certain on something, he was candid about that as well. He never brought an "ego" to the appointment which is rare for a doctor. He always welcomed all of our questions (even the ones we felt silly about) and gave sound advice. He is a exceptional leader in the field and a trustworthy expert. After having worked with 2 other fertility clinics, Dr Hickman was a breath of fresh air combining his exceptional bedside manner with his expertise in the field. He was an answer to prayers for us, we feel truly blessed to have been under his care.
What's one piece of advice would you give a prospective patient of Timothy Hickman at CCRM Houston/Houston IVF?
You can trust him 100%.
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
Dr Hickman went above and beyond seeking to understand who I was, who my partner was, and what we were looking to create as a family. He made it clear to us how much he values family and went above and beyond our expectations to achieve our fertility goals.
Describe your experience with CCRM Houston/Houston IVF.
CCRM Houston is organized, responsive, and works very well as a team. From the blood lab to finance to nursing to doctors, they go above and beyond. They are also exceptionally friendly, their bedside manner couldn't be better.
10
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM Houston/Houston IVF
Houston - Gessner
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
9
10
Age 33
1 IUI
Unexplained
Latinx
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Hickman was knowledgeable, empathetic, clear, caring and reputable. I do wish I would have seen him more. I only saw him during the consult and his nursing team took over from there. The nurses were great, no problems at all. I just wish Dr. Hickman had a little more presence. ... IUI with Clomid. Called first day of period. Did ultrasound at Day 3. Took Clomid for 3 days. Did trigger injection day before procedure. Did ultrasound and sperm washing day of procedure.
The clinic [CCRM Houston] is great. A peaceful setting. Bloodwork in house. The doctor and nurses were great. My insurance does not cover fertility treatments so they are expensive. IUI without insurance was $1300 not including medication and other requested medical tests like HSG. IVF without insurance is around $18000 without medicines
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
Dr. Hickman was knowledgeable, empathetic, clear, caring and reputable. I do wish I would have seen him more. I only saw him during the consult and his nursing team took over from there. The nurses were great, no problems at all. I just wish Dr. Hickman had a little more presence.
What's one piece of advice would you give a prospective patient of Timothy Hickman at CCRM Houston/Houston IVF?
If your doing an IUI, be prepared to only meet the doc once in the beginning. Have any questions you want answered by him ready for the consult. The nursing team is great and knowledgeable as well.
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
Very kind during consult. Extremely knowledgeable and explained options clearly. Nursing team was great, also very kind. Never felt like a number.
Describe the protocols Timothy Hickman used in your cycles at CCRM Houston/Houston IVF and their degree of success.
IUI with Clomid. Called first day of period. Did ultrasound at Day 3. Took Clomid for 3 days. Did trigger injection day before procedure. Did ultrasound and sperm washing day of procedure.
Describe your experience with your nurse at CCRM Houston/Houston IVF. (Assigned nurse: Amanda)
Communication was great. She explained everything thoroughly and clearly.
Describe your experience with CCRM Houston/Houston IVF.
The clinic is great. A peaceful setting. Bloodwork in house. The doctor and nurses were great. My insurance does not cover fertility treatments so they are expensive. IUI without insurance was $1300 not including medication and other requested medical tests like HSG. IVF without insurance is around $18000 without medicines
Describe the costs associated with your care under Timothy Hickman at CCRM Houston/Houston IVF.
IUI without insurance coverage was $1300 + medicines & medical tests. IVF without insurance coverage was $18000+ $4000-$7000 for medicines.
9
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM Houston/Houston IVF
Houston - Gessner
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2017, Successful
10
10
Age 27 - 32
4 IVF
Poor Egg Quality
Tubal Blockage
Latinx
Income $0 - $49K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Hickman did explain everything well before beginning ivf. After a failed cycle he would always call me himself and answer every single question I had. I felt he was a great doctor and trusted him completely...We used the antagonist protocol and I always used lupron with every cycle. I would trigger with 10,000 units of hgh. I would always react decently...I did feel taken care of.
I think [IVF at CCRM Houston] was close to 35 thousand for two cycles. I thought the clinic was great. Your doctor isn't always the one who performs the retrieval or transfer, which I didn't know going in, sometimes its another RE on site. But all of them were wonderful...All monitoring appointments were scheduled before 8am and there were several nurses working to get you back to do bloodwork while the doctors were in and out doing ultrasounds. Things always moved very fast in the mornings.
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
Dr. Hickman did explain everything well before beginning ivf. After a failed cycle he would always call me himself and answer every single question I had. I felt he was a great doctor and trusted him completely.
What's one piece of advice would you give a prospective patient of Timothy Hickman at CCRM Houston/Houston IVF?
Ivf isn't easy and it isn't cheap, but he was worth it.
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
I did feel taken care of.
Describe the protocols Timothy Hickman used in your cycles at CCRM Houston/Houston IVF and their degree of success.
We used the antagonist protocol and I always used lupron with every cycle. I would trigger with 10,000 units of hgh. I would always react decently.
Describe your experience with your nurse at CCRM Houston/Houston IVF. (Assigned nurse: Susan Gibbons)
Susan was there for all my questions and to help with everything along the way. She was wonderful!
Describe your experience with CCRM Houston/Houston IVF.
I thought the clinic was great. Your doctor isn't always the one who performs the retrieval or transfer, which I didn't know going in, sometimes its another RE on site. But all of them were wonderful.
Describe your experience with your monitoring appointments at CCRM Houston/Houston IVF.
All monitoring appointments were scheduled before 8am and there were several nurses working to get you back to do bloodwork while the doctors were in and out doing ultrasounds. Things always moved very fast in the mornings.
Describe the costs associated with your care under Timothy Hickman at CCRM Houston/Houston IVF.
If was vey expensive, I think it was close to 35 thousand for two cycles. Thanks to several loans, our life savings and my grandmother who helped us pay for everything. Everything was included in the price except for the anesthesia. Acupuncture was also separate.
Describe Timothy Hickman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Houston/Houston IVF.
My first two transfer he allowed 3 each time, but my third only 2 were transferred per new law/rule.
10
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM Houston/Houston IVF
Houston - Fannin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Unsuccessful
2
5
Age 40 - 41
1 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
European
Income $100K - $199K
2nd of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
My husband and I didn't get to see Dr. Hickman [at Houston IVF} much. In fact, we only saw him once in preparation for our IUI. The IUI wasn't even performed by him. It was performed by a nurse. I think that's normal, but someone should've informed us of this prior to the procedure. When my husband and I decided to go to a different clinic for our IVF, I requested that my records be sent to the new clinic. It took over a month to get them sent, and I had to make several phone calls.
My husband and I didn't get to see Dr. Hickman [at Houston IVF} much. In fact, we only saw him once in preparation for our IUI. The IUI wasn't even performed by him. It was performed by a nurse. I think that's normal, but someone should've informed us of this prior to the procedure. When my husband and I decided to go to a different clinic for our IVF, I requested that my records be sent to the new clinic. It took over a month to get them sent, and I had to make several phone calls.
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
He was very technical, and not the least bit warm. I might've been okay with this if we had seen him more frequently or if he had told us that his nurses would be doing everything.
What's one piece of advice would you give a prospective patient of Timothy Hickman at CCRM Houston/Houston IVF?
Don't expect to see him often. Ask lots of questions.
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
My husband and I didn't get to see Dr. Hickman much. In fact, we only saw him once in preparation for our IUI. The IUI wasn't even performed by him. It was performed by a nurse. I think that's normal, but someone should've informed us of this prior to the procedure.
Describe the protocols Timothy Hickman used in your cycles at CCRM Houston/Houston IVF and their degree of success.
We went in to discuss IVF, but we ended up deciding to try IUI first. I was on Bravelle and Ovidrel. It was unsuccessful.
Describe your experience with your nurse at CCRM Houston/Houston IVF.
Unfortunately, I don't remember names, but our care coordinator was kind. She gave us some of the medications (we were still charged for them) so we wouldn't have to pay for them right then.
Describe your experience with CCRM Houston/Houston IVF.
The waiting area is lovely, the waits aren't too long, and an acupuncture clinic is also available. I did love that they didn't scoff at the idea of acupuncture as some clinics do.
Describe the costs associated with your care under Timothy Hickman at CCRM Houston/Houston IVF.
I had insurance coverage for an IUI. It was only $1,500 plus the medications.
What specific things went wrong at CCRM Houston/Houston IVF?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at CCRM Houston/Houston IVF.
When my husband and I decided to go to a different clinic for our IVF, I requested that my records be sent to the new clinic. It took over a month to get them sent, and I had to make several phone calls.
2
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
5
Clinic
CCRM Houston/Houston IVF
Houston - Fannin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013 - 2015, Successful
10
10
Age 33 - 35
2 IUI
Anovulation
Unexplained
European
Prefer not to answer
Income $200K - $499K
Engineer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He was amazing. He is methodical and can explain why he is doing what he is doing clearly. He has no problem with questions. He is available if you need him.
She [my nurse] cared so much about me... She is incredibly patient when I ask questions... lots of questions. She has been there for me when medication didn't get delivered and made sure I had what I needed at all times.
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
He was amazing. He is methodical and can explain why he is doing what he is doing clearly. He has no problem with questions. He is available if you need him. He called me back at night one time because i was so worried the night before my second IUI. He explained why he really thought this cycle would work (which it did).
What's one piece of advice would you give a prospective patient of Timothy Hickman at CCRM Houston/Houston IVF?
Don't wait. Go see him.
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
Dr. Hickman was AMAZING!!! He took the time, anytime, including at night after he got off work, to answer my questions. He explained everything to me and seemed to even enjoy the fact I was asking questions. A different doctor I went to first actually blamed me for my infertility. He told me that my past was my past and the goal now was to get me pregnant, which he did. I can't recommend him enough.
Describe your experience with your nurse at CCRM Houston/Houston IVF. (Assigned nurse: Susan)
She cared so much about me. I am currently going back to try to conceive a second child. She found me, remembered me, my background, when my child was born, my interest. She is incredibly patient when I ask questions...lots of questions. She has been there for me when medication didn't get delivered and made sure I had what I needed at all times.
What specific things went wrong at CCRM Houston/Houston IVF?
  • Failed to convey critical information
Describe the specific things that went wrong at CCRM Houston/Houston IVF.
My nurse went on vacation and I am a "different" patient for IUI. My issues are more like those that lead to IVF. My nurse had told me to start Crinone after the IUI (I had also done this twice previously). The day of my IUI, the nurse forgot to tell me to start the Crinone. I called to ask and they cleared it up.
10
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM Houston/Houston IVF
Houston - Fannin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
10
10
Age 29 - 30
2 IUI
1 IVF
Unexplained
European
Income $200K - $499K
Strongly Recommends
Strongly Recommends
Successful
My husband asks A LOT of questions and Dr Hickman answered them all thoroughly and patiently. It’s clear he’s an expert in the field/passionate about what he does, and we can see why people travel to see him. We both felt he was very honest in his treatment recommendations and not trying to push expensive treatments at us. He was very easy to talk with.
Everything is very well organized [at CCRM Houston/Houston IVF]. They have a system in place and it works well. Directions were always given to me clearly and I was never left with many questions. IVF appts for scans and blood work were always at 7am...I felt like I really Knew the nurses by the time we were done there. They’re very quick to respond with answers to questions if I ever Called or emailed.
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
My husband asks A LOT of questions and Dr Hickman answered them all thoroughly and patiently. It’s clear he’s an expert in the field/passionate about what he does, and we can see why people travel to see him. We both felt he was very honest in his treatment recommendations and not trying to push expensive treatments at us. He was very easy to talk with.
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
In our discussion with Dr Hickman he mentioned he and his wife dealt with infertility at one point. He knows firsthand how hard it can be when you’re in the thick of it.
Describe your experience with your nurse at CCRM Houston/Houston IVF.
Everyone is so sweet!!! I felt like I really Knew the nurses by the time we were done there. They’re very quick to respond with answers to questions if I ever Called or emailed.
Describe your experience with CCRM Houston/Houston IVF.
Everything is very well organized. They have a system in place and it works well. Directions were always given to me clearly and I was never left with many questions. IVF appts for scans and blood work were always at 7am (this was in 2017). Something you might need to plan ahead for if you work or have other young kids at home!
10
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM Houston/Houston IVF
Houston - Gessner
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
1
1
Age 27
1 IVF
1 Embryo Freezing (cancer)
Cancer
South Asian
Income $100K - $199K
Lawyer
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Hickman never diverted from his protocol. Both of our transfers ended in the same result, but he still did not change the treatment for the subsequent transfers. ... He did do every ultrasound on his own. ... He preferred to do a single embryo transfer for my first transfer. Since it resulted in a chemical pregnancy, he transferred two embryos on the second transfer. ... For the fresh, I took menopur, follistim, ganirelix, and a HCG trigger. For the frozen, I had to take the progesterone suppositories and estrogen patches. ...
Clinic [Houston IVF] was nice and large. It has one central location where they perform everything. They do not have any other locations. This includes all bloodwork, ultrasounds and any procedures. The front staff is very friendly. ... Tiffany [nurse] was nice enough but didn’t have much knowledge and was unable to answer many of my questions. ... He [Dr. Hickman] preferred to do a single embryo transfer for my first transfer. Since it resulted in a chemical pregnancy, he transferred two embryos on the second transfer.
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
I personally had a poor experience with Dr. Hickman. He would not divert from protocol even if my body required it. Every person has individual and unique needs which should be treated accordingly. He did do every ultrasound on his own.
What's one piece of advice would you give a prospective patient of Timothy Hickman at CCRM Houston/Houston IVF?
Verbalize your needs and concerns.
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
Dr. Hickman never diverted from his protocol. Both of our transfers ended in the same result, but he still did not change the treatment for the subsequent transfers.
Describe the protocols Timothy Hickman used in your cycles at CCRM Houston/Houston IVF and their degree of success.
Dr. Hickman followed a strict protocol for both fresh and frozen transfers. For the fresh, I took menopur, follistim, ganirelix, and a HCG trigger. For the frozen, I had to take the progesterone suppositories and estrogen patches.
Describe your experience with your nurse at CCRM Houston/Houston IVF. (Assigned nurse: Tiffany)
Tiffany was nice enough but didn’t have much knowledge and was unable to answer many of my questions.
Describe your experience with CCRM Houston/Houston IVF.
Clinic was nice and large. It has one central location where they perform everything. They do not have any other locations. This includes all bloodwork, ultrasounds and any procedures. The front staff is very friendly.
Describe the costs associated with your care under Timothy Hickman at CCRM Houston/Houston IVF.
I do not recall.
Describe Timothy Hickman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Houston/Houston IVF.
He preferred to do a single embryo transfer for my first transfer. Since it resulted in a chemical pregnancy, he transferred two embryos on the second transfer. This also produced the same result.
1
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
1
Clinic
CCRM Houston/Houston IVF
Houston - Gessner
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
9
10
Age 31
3 IUI
1 IVF
Male Factor
European
Income $200K - $499K
Engineer
Strongly Recommends
Strongly Recommends
Successful
Honest and forthright. He [Dr. Timothy Hickman] answered all questions and explained the process almost to the point of over explaining (but I had done a lot of research prior to our first appointment). He called with results of the egg retrieval personally. Found out later that he has a tendency to always propose multiple embryo transfer if more than one viable embryo is available
[Houston IVF/CCRM Houston is] Organized and knowledgeable. Wonderful experience. There are multiple doctors and you will end up seeing all of them at one point in time or another so if continually seeing the same doctor is important to you that might be a weakness but I had no issue with it.... My appointments started on time and I was seen quickly. My nurse called me promptly with lab results and instructions when applicable.
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
Honest and forthright. He answered all questions and explained the process almost to the point of over explaining (but I had done a lot of research prior to our first appointment). He called with results of the egg retrieval personally. Found out later that he has a tendency to always propose multiple embryo transfer if more than one viable embryo is available.
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
Everyone at the clinic was very welcoming. Dr. Hickman explained everything I needed to know and was responsive to any questions I had.
Describe your experience with your nurse at CCRM Houston/Houston IVF.
Organized and efficient. My appointments started on time and I was seen quickly. My nurse called me promptly with lab results and instructions when applicable.
Describe your experience with CCRM Houston/Houston IVF.
Organized and knowledgeable. Wonderful experience. There are multiple doctors and you will end up seeing all of them at one point in time or another so if continually seeing the same doctor is important to you that might be a weakness but I had no issue with it.
Describe the costs associated with your care under Timothy Hickman at CCRM Houston/Houston IVF.
All in, egg retrieval and 1 transfer was about $17k
Describe Timothy Hickman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Houston/Houston IVF.
He tends to propose multiple embryo transfer. As I had never had a failed IVF cycle and knowing current success rates I might have chosen to only transfer one at a time.
9
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Compassion
Adaptability
10
Clinic
CCRM Houston/Houston IVF
Houston - Fannin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
9
9
Age 34
Endometriosis
Uterine Fibroids
Unexplained
Other
Income $50K - $99K
Graphic Designer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
[Protocol with Dr. Timothy Hickman was] Start with Clomid and up to 3 IUIs. If unsuccessful move to IVF...He went out of his way for our consultation. He was very knowledgeable, honest but also kind and compassionate. He was able to answer questions I was having that another doctor had been wishy washy on...knows what he is doing. He is a very kind and willing to do whatever he can to get you a baby safely. He is a great doctor who stays up on the improvements and advances in artificial reproductive technology.
Cost for a single fresh IVF cycle here [at CCRM Houston/Houston IVF] was about $19,000. This did not include medication...Honestly they are great, the ONLY draw back was the cost. They seem to be higher than other clinics. But I think you get so much more patient care here. They certainly take special care of their patients...She [nurse] called me about 30 mins after my consultation with Dr Hickman to check in and let me know I could call her directly with any questions I have then or in the future...Dr Hickman knows what he is doing. He is a very kind and willing to do whatever he can to get you a baby safely. He is a great doctor who stays up on the improvements and advances in artificial reproductive t
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
Dr Hickman knows what he is doing. He is a very kind and willing to do whatever he can to get you a baby safely. He is a great doctor who stays up on the improvements and advances in artificial reproductive technology.
What's one piece of advice would you give a prospective patient of Timothy Hickman at CCRM Houston/Houston IVF?
Ask a lot of questions!
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
He went out of his way for our consultation. He was very knowledgeable, honest but also kind and compassionate. He was able to answer questions I was having that another doctor had been wishy washy on.
Describe the protocols Timothy Hickman used in your cycles at CCRM Houston/Houston IVF and their degree of success.
Start with Clomid and up to 3 IUIs. If unsuccessful move to IVF.
Describe your experience with your nurse at CCRM Houston/Houston IVF. (Assigned nurse: Tiffany)
She called me about 30 mins after my consultation with Dr Hickman to check in and let me know I could call her directly with any questions I have then or in the future.
Describe your experience with CCRM Houston/Houston IVF.
Honestly they are great, the ONLY draw back was the cost. They seem to be higher than other clinics. But I think you get so much more patient care here. They certainly take special care of their patients.
Describe the costs associated with your care under Timothy Hickman at CCRM Houston/Houston IVF.
Cost for a single fresh IVF cycle here was about $19,000. This did not include medication.
9
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
CCRM Houston/Houston IVF
Houston - Fannin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
10
10
Age 24 - 27
1 IVF
Surrogacy
Recurrent Pregnancy Loss
Other
Latinx
Income $50K - $99K
Entrepreneur
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Timothy Hickman] dedicated a lot of time explaining me well my not so common sindrome. My case was super wired and he was able to manage it as it was something common. Each time I will need more explanation he will contact his nurse and give me a call to explain well..... Strenghts: - smart - patience - have lots of knowledge - always know the last technologies and ways of doing procedures - take his time explaining -gives hope - tell the truth Weakness: - At some point of the Ivf there was a confusion because my anatomy is different from the rest. My ovaries where much up than usual ( difficult to know to every single doctor). We learn that in my sindrome case is better to do some other tests before ivf like Testosterone. But this was not dr fault. This was a one in a million cases. Think I was his jumber 1 case like this. But he overcome ir perfectly and now I have one baby with me. No real weakness.
[CCRM Houston is] Clean, efficient, effective, easy process, easy admission , nice clean flow since you enter and you leave. Super hiper well organized. Impressive for a lot of people that I have recomend this doctor and they went..... Nurse staff in the physical location amazing!! But the nurses in charge of patiences dont know wht but have left the mayority hat were working with me the last year and now is difficult to communicate with rhem because all of them are gone. Maybe i just need to go again physical and claim for a new new nurse. Have not been there since the last transfer . 1 year ago.
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
Strenghts: - smart - patience - have lots of knowledge - always know the last technologies and ways of doing procedures - take his time explaining -gives hope - tell the truth Weakness: - At some point of the Ivf there was a confusion because my anatomy is different from the rest. My ovaries where much up than usual ( difficult to know to every single doctor). We learn that in my sindrome case is better to do some other tests before ivf like Testosterone. But this was not dr fault. This was a one in a million cases. Think I was his jumber 1 case like this. But he overcome ir perfectly and now I have one baby with me. No real weakness.
What's one piece of advice would you give a prospective patient of Timothy Hickman at CCRM Houston/Houston IVF?
Get all your results from the other clinic and go visit asap dr hickman! He will tell you the truth and will tell you your proplbabilities of conceiving and your real options.
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
He dedicated a lot of time explaining me well my not so common sindrome. My case was super wired and he was able to manage it as it was something common. Each time I will need more explanation he will contact his nurse and give me a call to explain well.
Describe the protocols Timothy Hickman used in your cycles at CCRM Houston/Houston IVF and their degree of success.
Blastocysts at day 3-4 ( 50% more of chance to have good embrios) Blood test exams every single 3 days on the last weeks of ivf to see the hcg ( estrogen and testosterone increasing or decresing) 6 weeks. 2 birth control pill and 4 belly hormines injections . Plus one trigger before retrieval.
Describe your experience with your nurse at CCRM Houston/Houston IVF. (Assigned nurse: Jessica Gibbs )
Nurse staff in the physical location amazing!! But the nurses in charge of patiences dont know wht but have left the mayority hat were working with me the last year and now is difficult to communicate with rhem because all of them are gone. Maybe i just need to go again physical and claim for a new new nurse. Have not been there since the last transfer . 1 year ago.
Describe your experience with CCRM Houston/Houston IVF.
Clean, efficient, effective, easy process, easy admission , nice clean flow since you enter and you leave. Super hiper well organized. Impressive for a lot of people that I have recomend this doctor and they went.
Describe the costs associated with your care under Timothy Hickman at CCRM Houston/Houston IVF.
Aprox. 28,000$ All ivf process. 4000 medications for ivf to me 4000 for my surrogate estimulation 4000 second time surrogate estimulation 2000 transfer numer 1 2000 transfer numer 2
Describe Timothy Hickman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Houston/Houston IVF.
Multiple is much better. You always have better probabilities to have just ONE if you put two than having 2. And when you put just one your pribabilities decreese to less than 30% of success. If you put 2 I think it goes up to 45-50%. And always better to do pgs. This process is so tought , long and pricey that is important to know if your embrios are 100% healthy.
10
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM Houston/Houston IVF
Houston - Gessner
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 33
1 Embryo Freezing
Uterine Fibroids
European
Income $100K - $199K
Consultant
Strongly Recommends
Strongly Recommends
Successful
Dr. Hickman was fantastic. He made sure that I understood my treatments as well as any possible risks. He answered all of my questions. I was very appreciative of his communication...carefully monitored my response to the medication for egg freezing, and that was a key reason behind my results...He answered all of my questions. I was very appreciative of his communication.
Great clinic [CCRM Houston/Houston IVF - Gessner]—they did a great job with my egg freezing and surgery. It was very straightforward and they made sure that I understood the process and what to expect. I was very pleased with my results. I would recommend the clinic to anyone...Dr. Hickman was fantastic. He made sure that I understood my treatments as well as any possible risks. He answered all of my questions. I was very appreciative of his communication.
How was your experience with Timothy Hickman at CCRM Houston/Houston IVF?
I was very pleased with my results. I ended up freezing more eggs than I though I would for my age (33). Dr. Hickman carefully monitored my response to the medication for egg freezing, and that was a key reason behind my results. The nurse I worked with was great as well—she was very quick to respond to my questions and calls. I would recommend Dr. Hickman and his team to anyone.
What's one piece of advice would you give a prospective patient of Timothy Hickman at CCRM Houston/Houston IVF?
Have your questions ready.
During treatment, were you treated like a number or a human with Timothy Hickman at CCRM Houston/Houston IVF?
Dr. Hickman was fantastic. He made sure that I understood my treatments as well as any possible risks. He answered all of my questions. I was very appreciative of his communication.
Describe your experience with CCRM Houston/Houston IVF.
Great clinic—they did a great job with my egg freezing and surgery. It was very straightforward and they made sure that I understood the process and what to expect. I was very pleased with my results. I would recommend the clinic to anyone.
What specific things went wrong at CCRM Houston/Houston IVF?
  • Lost appointments
10
Doctor
Timothy Hickman
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
CCRM Houston/Houston IVF
Houston - Gessner
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere