Tomer Singer

Dr. Singer gave me one-on-one attention that I have never received from another doctor in my life. As someone who suffers from severe endometriosis, I knew I had to freeze my eggs...For as many patients that Dr. Singer had, I felt like I was the only one. He was available as needed and was always there to help guide me throughout the entire journey. He was very involved in the process and wanted to make sure I felt like I was in good hands....

A big strength is the empathy that is constantly shown at SGF [Shady Grove Fertility]. Everyone walks around with a smile and truly has the patient's best interest at heart. All of the doctors and staff there are educated and know exactly what they are doing...My nurse was Grace and she was awesome...She gave me her personal line and was always one phone call away from answering any question that I needed.

How was your experience with Tomer Singer at Shady Grove Fertility?

For as many patients that Dr. Singer had, I felt like I was the only one. He was available as needed and was always there to help guide me throughout the entire journey. He was very involved in the process and wanted to make sure I felt like I was in good hands.

What's one piece of advice would you give a prospective patient of Tomer Singer at Shady Grove Fertility?

No other clinic to go to!

During treatment, were you treated like a number or a human with Tomer Singer at Shady Grove Fertility?

Dr. Singer gave me one-on-one attention that I have never received from another doctor in my life. As someone who suffers from severe endometriosis, I knew I had to freeze my eggs. I hate the thought of needles, feeling bloated, having a procedure etc. so it took me awhile to finally have the courage to educate myself. Dr. Singer, my nurse and the SGF team really made me feel empowered to go on the journey. Not to mention, they were very empathetic, which was critical for me. I finally felt like "I can do this" and that is all due to the SGF staff and Dr. Singer. Highly recommend for anyone considering.

Describe the protocols Tomer Singer used in your cycles at Shady Grove Fertility and their degree of success.

My journey started with an in person visit for bloodwork to understand my AMH levels and a sonogram. Based on those results, Dr. Singer was able to formulate the right plan for me, including medication. I started off with two injections and a pill and then introduced a third during day 4/5. I then triggered on day 7/8. I went into the office frequently and Dr. Singer adjusted my medication intake as needed.

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Grace )

My nurse was Grace and she was awesome. I almost felt like we became friends by the end of the journey that is how often I would call her. She gave me her personal line and was always one phone call away from answering any question that I needed. She was great.

Describe your experience with Shady Grove Fertility.

A big strength is the empathy that is constantly shown at SGF. Everyone walks around with a smile and truly has the patient's best interest at heart. All of the doctors and staff there are educated and know exactly what they are doing.

Describe your experience with your monitoring appointments at Shady Grove Fertility.

Monitoring was super easy - I always expect to wait around at doctors office and I typically get super impatient. I was a little worried about this going into the process knowing how frequently I would need to go into the office for monitoring. SGF never made me wait. I was always in and out and it was very easy. Again, made the process that much more enjoyable (without it actually being enjoyable, haha)

Describe the costs associated with your care under Tomer Singer at Shady Grove Fertility.

I believe it was around 7K for the procedure and then additional funds for the medicine and anesthesia.

Doctor

Tomer Singer

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Clinic

Shady Grove Fertility

Manhattan

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Tomer Singer Shady Grove Fertility

2019 - 2020, Unknown Success

Age 35 - 36

6 IUI

2 IVF

3 Egg Freezing

Donor Eggs

Diminished Ovarian Reserve

Poor Egg Quality

European

Income $200K - $499K

Business Executive

4th of 4 Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Tomer Singer Shady Grove Fertility

I love that I see him [Dr. Singer] for every visit, he is always very positive, unless there is a reason not to be, he is kind in bad news, but also very clear. He is always very matter of fact in his advice and treatment plans and is available and responsive. ... His treatment plan is based on science and facts and tailored to our needs and our results from precious cycles with other doctors. He has thoroughly reviewed all of our history and either has a great memory or refreshes himself on our case prior to all visits/calls to discuss.

The NYC office is brand new, state of the art, and beautiful. For those who do not live in the city, like myself, parking is expensive and generally in a garage because of the area of the city it is located in. The office staff is friendly and very helpful. ... Vivian is located in the Rockville office so I only speak to her over the phone and via email or through the portal. She is very responsive, compassionate and thorough. My donor coordinator is Rachel Light, who is also very responsive and helpful. When I physically am in the office I cannot remember the name of the nurse, but I have seen her every time. She is nice and thorough but as I see Dr. Singer on every visit I have formed a much stronger relationship with hin.

How was your experience with Tomer Singer at Shady Grove Fertility?

I love that I see him for every visit, he is always very positive, unless there is a reason not to be, he is kind in bad news, but also very clear. He is always very matter of fact in his advice and treatment plans and is available and responsive.

What's one piece of advice would you give a prospective patient of Tomer Singer at Shady Grove Fertility?

Be ready to feel like part of the family, he is a wonderful man.

During treatment, were you treated like a number or a human with Tomer Singer at Shady Grove Fertility?

Dr. Singer speaks to you like a person and an intelligent human being, he started off with us very basic, but as we have been going through this for many years now he now speaks to us on our level of understanding. You can tell that he truly cares and can empathize with our challenges and is confident he can assist us. His treatment plan is based on science and facts and tailored to our needs and our results from precious cycles with other doctors. He has thoroughly reviewed all of our history and either has a great memory or refreshes himself on our case prior to all visits/calls to discuss.

Describe the protocols Tomer Singer used in your cycles at Shady Grove Fertility and their degree of success.

We have yet to start a treatment cycle with Dr. Singer, unfortunately as we need donor eggs and all donor cycles are on hold due to COVID-19 we are in a holding pattern. We are reviewing their frozen egg bank to see if there is a suitable donor there. He has us re-do all the testing from previous clinics with much additional to determine what protocols we should use including and ERA to determine exactly how much progesterone is needed for a transfer. None of the other doctors even suggested this test, we were planning to ask our last clinic. When discussing previous treatment protocols he is very clear about what is will and won't do based on science and his overall experience, other clinics have been very open to our suggestions which made us feel like we had to do the research and be the doctor.

Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Vivian Oseni - donor coordinating nurse)

Vivian is located in the Rockville office so I only speak to her over the phone and via email or through the portal. She is very responsive, compassionate and thorough. My donor coordinator is Rachel Light, who is also very responsive and helpful. When I physically am in the office I cannot remember the name of the nurse, but I have seen her every time. She is nice and thorough but as I see Dr. Singer on every visit I have formed a much stronger relationship with hin.

Describe your experience with Shady Grove Fertility.

Describe the costs associated with your care under Tomer Singer at Shady Grove Fertility.

We have been accepted into the Shared Risk Program with Shady Grove, but as we have not yet selected a donor we have not had to pay yet. If we do a 1:1 donor with the PGT-A testing the cost will be $77k excluding medications and that will cover up to 6 donors (and all the eggs that come from them) and all transfers until we take home a live child. If we don't or choose to give up then we get the $77k back. If we do the 2:1 then it would be $53k with the same as above except we would be splitting the eggs with another couple.

Describe Tomer Singer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.

He has advised us that he would be most comfortable with eSET, but open to discussing the transfer of 2 embryos. Mostly because we would like to have two children. However, he is not strongly in favor due to the risk of the embryo and myself if a twin pregnancy does occur.

Doctor

Tomer Singer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Shady Grove Fertility

Manhattan

Operations

Scheduling

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Tomer Singer Shady Grove Fertility

2017 - 2018, Unsuccessful

Age 37 - 38

3 IUI

5 IVF

Endometriosis

Immunological

Recurrent Pregnancy Loss

Other

Ashkenazi Jewish

Income $50K - $99K

6th of 7 Docs

Doesn't Recommend

Unsuccessful

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

When first met he [Dr. Singer] took the time to study all our recordes/results and stated IVF w PGS will help and once we have embryos we will see by the transfer how sevire is the ednomiosis. When we had 2 losses, he said it the edno and blood issues . Recomended Gestational carrier to not loose these hard to create pgs healthy embryos. ... Used Letrozole with a 450 gonal F and 150 menupure which made more eggs and less side effects.

[Monitoring Appointments] You signed in and based on the order people came they were seen without consideration to the appointment time ... Nice renovated clinic [Northwell Health], they try to move paitents quickly in the morning, you only see the doctor if you request if not an image technion does the ultrasound. Sometime mornings are crowded can take up to 2 hours of wait. Prosidures done in Grate neck Northwell clinic, they provide a car service.

How was your experience with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

When first met he took the time to study all our recordes/results and stated IVF w PGS will help and once we have embryos we will see by the transfer how sevire is the ednomiosis. When we had 2 losses, he said it the edno and blood issues . Recomended Gestational carrier to not loose these hard to create pgs healthy embryos.

What's one piece of advice would you give a prospective patient of Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

For me once beta shows pregnent, the doctor was very discoriging as it was on lower side and was hard to stay positive.

During treatment, were you treated like a number or a human with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

When comung to visit the team is very frendly and know your name and situation.

Describe the protocols Tomer Singer used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.

Used Letrozole with a 450 gonal F and 150 menupure which made more eggs and less side effects.

Describe your experience with your nurse at Northwell Health (FKA North Shore Long Island Jewish). (Assigned nurse: Melissa)

Care coordinator and ultrasound technishions were really nice and good, someone from the nursing calls to let you know what to do and when come back but doesnt give more information

Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).

Nice renovated clinic, they try to move paitents quickly in the morning, you only see the doctor if you request if not an image technion does the ultrasound. Sometime mornings are crowded can take up to 2 hours of wait. Prosidures done in Grate neck Northwell clinic, they provide a car service.

Describe your experience with your monitoring appointments at Northwell Health (FKA North Shore Long Island Jewish).

You signed in and based on the order people came they were seen without consideration to the appointment time

Describe the costs associated with your care under Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish).

20k for each IVF cycle, bloodwork and medication not included. If wish PGS it is 2.5K separate.

Describe Tomer Singer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwell Health (FKA North Shore Long Island Jewish).

He prefered multiple at my age and we wanted single, transfer was single.

What specific things went wrong at Northwell Health (FKA North Shore Long Island Jewish)?

Failed to call in prescriptions to pharmacy
Lost paperwork
Failed to call with results
Provided conflicting information

Describe the specific things that went wrong at Northwell Health (FKA North Shore Long Island Jewish).

There was a staff change and that resulted in getting results very late or next day and the overload caused misscomunication and emailing to get things done.

Doctor

Tomer Singer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Northwell Health (FKA North Shore Long Island Jewish)

Lenox Hill

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

2017 - 2018, Unknown Success

Age 29 - 30

IVF

Embryo Freezing

Male Factor

Other

Income $100K - $199K

Teacher

Only Doc Seen

Neutral

Doesn't Recommend

Success w/ Doc Not sure

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

I feel doctor singer is very kind and professional. I think he knows what he is talking about and very educated in all things IvF. He is direct and to the point and views the process as common. Although I like Dr. Singer I feel his bedside manner is lacking. I think he could be more compassionate and make a point to see a patient more than just at scheduled procedures. I met him at my first consultations and then not again until he was needed for my procedure.

The strengths of this clinic [North Shore Long Island Jewish] are the many locations. They have offices, 1 in manhattan, 1 in garden city, and 1 in manhasset. The nurses, andrologist, and sono technicians were all very kind caring and helpful. The nyc clinic is understaffed which makes for very long wait times. Each appointment I’ve waited atleast an hour to be seen. The front desk reception girls are over worked and thus can come off as rude. They are also not fully educated on the procedures and timelines. As a whole the office can feel frantic due to the under staffing which leads to less personal care.

How was your experience with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

What's one piece of advice would you give a prospective patient of Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

Be prepared to wait for ALL appointments. The scheduling is not very organized and all staff from doctors to billing to reception are overworked.

During treatment, were you treated like a number or a human with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

I felt the nurses, andrologist, and sono technician were caring but over worked so the care was quick and frantic at times. They also seem to be last minute. I feel the front staff was unorganized and at times rude.

Describe the protocols Tomer Singer used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.

I am currently in my first cycle so I am unable to provide results. We will be using my husbands sperm which was retrieved through tese surgery and frozen. I will be taking FSH injections 150 and 150 of HMG. We will then do an egg retrieval and hopefully do a fresh transfer.

Describe your experience with your nurse at Northwell Health (FKA North Shore Long Island Jewish). (Assigned nurse: Melissa)

Melissa was amazing. She herself went through Ivf so was very understanding and easy to talk to. She was sympathetic and good at communicating next steps. Unfortunately she was over worked and overloaded with patients so the care would have been even better if this were not the case. Regardless she was caring and I really like her.

Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).

The strengths of this clinic are the many locations. They have offices, 1 in manhattan, 1 in garden city, and 1 in manhasset. The nurses, andrologist, and sono technicians were all very kind caring and helpful. The nyc clinic is understaffed which makes for very long wait times. Each appointment I’ve waited atleast an hour to be seen. The front desk reception girls are over worked and thus can come off as rude. They are also not fully educated on the procedures and timelines. As a whole the office can feel frantic due to the under staffing which leads to less personal care.

Describe the costs associated with your care under Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish).

We were partially covered under Aetna insurance. We paid a portion of blood work, sonograms, egg retrieval, and fresh transfer costs. Sperm freezing and unfreezing, sperm storage, and embryo storage were all out of pocket costs which ran us just over $5,000

Describe Tomer Singer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwell Health (FKA North Shore Long Island Jewish).

My doctor was open to both but did not properly educate me on the reasonings.

What specific things went wrong at Northwell Health (FKA North Shore Long Island Jewish)?

Lost paperwork
Failed to call with results

Describe the specific things that went wrong at Northwell Health (FKA North Shore Long Island Jewish).

Some of my paperwork, like a pap from my obgyn was misfiled. The paperwork was later found but after many phone calls. My husbands tese results were never told to me. I have to call the doctor and office 3 times and was told he would let me know a few days later to then be told I need to speak with my husbands doctor after waiting for the results for a week.

Doctor

Tomer Singer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Northwell Health (FKA North Shore Long Island Jewish)

Manhasset

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

2018, 6 Eggs Frozen

Age 36

1 Egg Freezing

Ashkenazi Jewish

Income $200K - $499K

Business Executive

Only Doc Seen

LGBTQ

Neutral

Successful

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

Ask a lot of questions as he [Dr. Singer] is extremely knowledgeable but initially just goes over the more general “summary”...He explained everything patiently and thoroughly. I texted him over a weekend with a question to which he responded instantly. He is very smart and has exceptional bedside manner...is always smiling and enthusiastic but also realistic about the whole process.

All the nurses and staff [at North Shore] were kind, compassionate and helpful...All [nurses] were thorough though some felt a little inexperienced. I never felt they weren’t completely in control...The nurses lost my pap results which were sent over before I started. I was asked several times about if it was sent - to which I confirmed it was in fact sent and reviewed with the nurse - before I was asked to have it resent. A solid week. The retrieval was on a Friday morning. I was told I’d get results on Friday afternoon or Saturday morning. No one returned my calls Saturday or Sunday but I did get a call on late Monday with the results.

How was your experience with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

He explained everything patiently and thoroughly. I texted him over a weekend with a question to which he responded instantly. He is very smart and has exceptional bedside manner. Dr Singer is always smiling and enthusiastic but also realistic about the whole process.

What's one piece of advice would you give a prospective patient of Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

Ask a lot of questions as he is extremely knowledgeable but initially just goes over the more general “summary”

During treatment, were you treated like a number or a human with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

All the nurses and staff were kind, compassionate and helpful.

Describe the protocols Tomer Singer used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.

225 follistin, 150 menapur. Follistin was increased to 300 after 5 days. Ganarelix for 4 nights. Then the trigger of Pregnyl. Every other day for blood/sonogram the first 6 days then daily after that.

Describe your experience with the nursing staff at Northwell Health (FKA North Shore Long Island Jewish).

All were thorough though some felt a little inexperienced. I never felt they weren’t completely in control but they all seemed fairly young.

Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).

Strengths: I felt looked after and cared for and they were all smart and kind. Plus the procedure went well. Weakness: it’s very difficult to get a hold of people in the office if not physically there.

Describe the costs associated with your care under Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish).

9,000 per cycle plus egg storage and not including medication

What specific things went wrong at Northwell Health (FKA North Shore Long Island Jewish)?

Lost paperwork
Failed to call with results

Describe the specific things that went wrong at Northwell Health (FKA North Shore Long Island Jewish).

The nurses lost my pap results which were sent over before I started. I was asked several times about if it was sent - to which I confirmed it was in fact sent and reviewed with the nurse - before I was asked to have it resent. A solid week. The retrieval was on a Friday morning. I was told I’d get results on Friday afternoon or Saturday morning. No one returned my calls Saturday or Sunday but I did get a call on late Monday with the results.

Doctor

Tomer Singer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Northwell Health (FKA North Shore Long Island Jewish)

Manhasset

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

2016 - 2017, Unsuccessful

Age 34 - 35

2 IUI

Diminished Ovarian Reserve

Male Factor

Uterine Fibroids

Black or African-American

Income $50K - $99K

Teacher

Only Doc Seen

Strongly Recommends

Unsuccessful

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

Dr. Tomer suggested the use of Clomid to increase egg/ follicle size during my IUI cycles. Although he suggested IVF, he supported our decision to try IUI first. He provided what information he had it turns of financial information for IVF but still respected our decision to try IUI...Dr. Tomer Singer was extremely warm and friendly. Although he was very honest and realistic with his expectations and possible outcomes, it was done with empathy and compassion..

Nursing staff [at North Shore] greeted you by name during visits and responded to questions or concerns in a timely fashion. They are very friendly and made you feel comfortable when asking questions or when i called to inform of failed IUI cycle...Location and hours are extremely accessible and convenient. I was even able to reach someone during holiday hours, Christmas eve...Nursing staff assisted in locating trigger shot at a lower price since the shot was not covered by insurance.

How was your experience with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

Dr. Singer was very candid when meeting with my husband and i . However, he was sympathetic and kind when addressing our situation and gave us all of our options even if success rates were low. As a man, he was able to support and reassure my husband who was reluctant to receive treatment for our infertility or even attend an appointment. He consistently reassured us and gave us support during our failed cycles.

What's one piece of advice would you give a prospective patient of Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

Continue to practice with care, love and compassion.

During treatment, were you treated like a number or a human with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

Dr. Tomer Singer was extremely warm and friendly. Although he was very honest and realistic with his expectations and possible outcomes, it was done with empathy and compassion. His office is very inviting and welcoming.

Describe the protocols Tomer Singer used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.

Dr. Tomer suggested the use of Clomid to increase egg/ follicle size during my IUI cycles. Although he suggested IVF, he supported our decision to try IUI first. He provided what information he had it turns of financial information for IVF but still respected our decision to try IUI. I came in and did blood work and then used the trigger shot to ovulate. Insemination was done about 36 hours post trigger shot the first cycle and about 26 hours post trigger shot the second cycle (my recollection of the timing may be off). Unfortunately both cycles did not result in pregnancy.

Describe your experience with the nursing staff at Northwell Health (FKA North Shore Long Island Jewish).

Nursing staff greeted you by name during visits and responded to questions or concerns in a timely fashion. They are very friendly and made you feel comfortable when asking questions or when i called to inform of failed IUI cycle.

Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).

Location and hours are extremely accessible and convenient. I was even able to reach someone during holiday hours, Christmas eve.

Describe the costs associated with your care under Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish).

All IUI procedural costs were covered by my insurance except for co pays. Nursing staff assisted in locating trigger shot at a lower price since the shot was not covered by insurance.

Doctor

Tomer Singer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Northwell Health (FKA North Shore Long Island Jewish)

Lenox Hill

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

2014 - 2015, Unsuccessful

Age 31 - 32

3 IUI

7 IVF

Poor Egg Quality

Ashkenazi Jewish

Income $200K - $499K

Sales Representative

1st of 2 Docs

Doesn't Recommend

Unsuccessful

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

Dr Singer was very kind and compassionate. He seemed very overworked and we would wait a long time in the waiting room to see him. But once it was our turn he spent a lot of time with us ...Rather than adjusting my protocol, he blamed the ivf not working on the fact my embryos are abnormal. He pushed for PGS but we never got enough embryos on day 5 for it to make sense finacially. It was very frustrating to go through 3 ivf cycles at 31-32 years old and be told over and over all my embryos are abnormal.

Dr Singers office [North Shore] in NYC is small and crowded. It’s annoying to drive to Long Island for weekend monitoring and all ivf proceedures....The nurses were fine. No complaints. They were nice, seemed frazzled most of the time and overwhemed..... The clinic itself was fine...Seemed understaffed and Dr Singer was running around from patient to patient to the point where he was literally sweating. He needed more help and probably a new set of eggs on my case.

How was your experience with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

Dr Singer is a wonderful person who seems to really care about his patients. However, he thought Id be an easy case and I was far from. Rather than adjusting my protocol, he blamed the ivf not working on the fact my embryos are abnormal. He pushed for PGS but we never got enough embryos on day 5 for it to make sense finacially. It was very frustrating to go through 3 ivf cycles at 31-32 years old and be told over and over all my embryos are abnormal. When I did switch clinics, I did do PGS for the first time and 7/10 of my embryos were normal. I do not think Dr Singer was willing to look for another answer so leaving his clinic was the right choice for us.

What's one piece of advice would you give a prospective patient of Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

I think this goes for any clinic and any doctor, but my advice is know when to move on. Doctor Singer was the first doctor I saw and was convinced if he did not get me pregnant, then no one could. After 3 fresh ivf cylces and 4 transfers I finally went somewhere else and did end up having a child after two ivf cycles there.

During treatment, were you treated like a number or a human with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

Dr Singer was very kind and compassionate. He seemed very overworked and we would wait a long time in the waiting room to see him. But once it was our turn he spent a lot of time with us and was very kind and compassionate. When I had a miscarriage he seemed upset and gave me a hug.

Describe the protocols Tomer Singer used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.

I was on very high doses of meds for my age. 300 gonal f, 300 menapur. I have no idea why that was my dose or rational behind it. I got 10 eggs, 13 eggs and 15 eggs during my 3 cycles.

Describe your experience with your nurse at Northwell Health (FKA North Shore Long Island Jewish). (Assigned nurse: Gina and Amy)

The nurses were fine. No complaints. They were nice, seemed frazzled most of the time and overwhemed.

Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).

I have to think their lab is not as good as the top in the city. I believe their lab director left during my time there. Dr Singers office in NYC is small and crowded. It’s annoying to drive to Long Island for weekend monitoring and all ivf proceedures.

Describe the costs associated with your care under Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish).

I did the Attain IVF money back program. That was a flat cost for 3 cycles. Money back if no success.

Describe Tomer Singer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwell Health (FKA North Shore Long Island Jewish).

I transferred two embryos every time because my embryos were always poor quality. We never discusses a single transfer due to my situation.

What specific things went wrong at Northwell Health (FKA North Shore Long Island Jewish)?

Failed to send your chart to another clinic
Provided conflicting information

Describe the specific things that went wrong at Northwell Health (FKA North Shore Long Island Jewish).

I was mostly frustrated by the results of my ivf proceedures and I think Dr Singer was too. The clinic itself was fine. Certainly not the well oiled machine the way Cornell is. Seemed understaffed and Dr Singer was running around from patient to patient to the point where he was literally sweating. He needed more help and probably a new set of eggs on my case.

Doctor

Tomer Singer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Northwell Health (FKA North Shore Long Island Jewish)

Lenox Hill

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

2018, Successful

Age 39

5 IUI

1 IVF

1 Egg Freezing

PCOS

European

Income $100K - $199K

Entrepreneur

Only Doc Seen

Strongly Recommends

Successful

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

Tomer Singer is knowledgeable and extremely caring. I always felt like I was in good hands. He gave great advise and was sensitive to all of our concerns. He had incredible bedside manner. Could not recommend him enough!... [Eset Approach] Singer explained all the pros and cons of both. We transferred two for the first transfer and had a miscarriage. The second round we only did one transfer and it worked!

The nurses [Northwell Health] and Dr. Singer were great. I had a lot of confidence in their advise, knowledge, etc. The facility had open hours in the mornings before work and weekends out in Long Island. The provided car service to Long Island for procedures. The front of the office staff was a little flustered and disorganized.... Dr. Singer and his team were so careful and sensitive with the stresses of infertility and their treatment. They were also all very patient. I never felt like a number.

How was your experience with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

What's one piece of advice would you give a prospective patient of Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

Book far in advance. Know how aggressive you want to be with treatment. I would fully understand the pros and cons of each procedure before proceeding.

During treatment, were you treated like a number or a human with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

Dr. Singer and his team were so careful and sensitive with the stresses of infertility and their treatment. They were also all very patient. I never felt like a number.

Describe the protocols Tomer Singer used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.

We started with hormone injectables, went thru IUI's and then progressed to IVF. IVF was successful after the 2nd time around.

Describe your experience with the nursing staff at Northwell Health (FKA North Shore Long Island Jewish).

Compassionate and knowledgeable. Many of the nurses were familiar with IVF from personal experience.

Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).

The nurses and Dr. Singer were great. I had a lot of confidence in their advise, knowledge, etc. The facility had open hours in the mornings before work and weekends out in Long Island. The provided car service to Long Island for procedures. The front of the office staff was a little flustered and disorganized.

Describe the costs associated with your care under Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish).

We had to pay all costs - $25 - $30K

Describe Tomer Singer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwell Health (FKA North Shore Long Island Jewish).

Singer explained all the pros and cons of both. We transferred two for the first transfer and had a miscarriage. The second round we only did one transfer and it worked!

Doctor

Tomer Singer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Northwell Health (FKA North Shore Long Island Jewish)

Lenox Hill

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

2017, Unsuccessful

Age 36

3 IUI

Endometriosis

East Asian

1st of 3 Docs

Doesn't Recommend

Unsuccessful

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

[Dr. Singer is] a nice guy, but not sure if I trust him enough to go through a cycle with him. He sounds like a car salesman more so than a doctor when he described the procedures....I waited 3 hours to see Dr. Singer. My appointment was at 10 a.m. but I didn't see him until close to 2 p.m. So NOT considerate to patients...I was very disappointed after seeing him and spoke to him during consultation.

RaChel [nurse at Northwell Health] who I had spoken with during consultation was nice, but when I called to get some bloodwork results some other nurses who answered the phone was not very nice...They were not up front about co-insurances and co-pays for genetic testing and radiological imaging tests...The wait time was way too long! I feel like they don't value patient's time. If they valued their patients time, I wouldn't have had to wait 3 hours to see Dr. Singer for a consultation on my first visit. Not to mention their front desk, no one ever answers to make an appointment or to change appointments. How frustrating!!

How was your experience with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

He's a nice guy, but not sure if I trust him enough to go through a cycle with him. He sounds like a car salesman more so than a doctor when he described the procedures. He seemed to be more interested in getting more patients which equals more profit than his success rates per each patients. I was very disappointed after seeing him and spoke to him during consultation.

What's one piece of advice would you give a prospective patient of Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

Don't go there!

During treatment, were you treated like a number or a human with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

I waited 3 hours to see Dr. Singer. My appointment was at 10 a.m. but I didn't see him until close to 2 p.m. So NOT considerate to patients.

Describe your experience with your nurse at Northwell Health (FKA North Shore Long Island Jewish). (Assigned nurse: RaChel)

RaChel who I had spoken with during consultation was nice, but when I called to get some bloodwork results some other nurses who answered the phone was not very nice.

Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).

The wait time was way too long! I feel like they don't value patient's time. If they valued their patients time, I wouldn't have had to wait 3 hours to see Dr. Singer for a consultation on my first visit. Not to mention their front desk, no one ever answers to make an appointment or to change appointments. How frustrating!!

Describe the costs associated with your care under Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish).

They were not up front about co-insurances and co-pays for genetic testing and radiological imaging tests.

What specific things went wrong at Northwell Health (FKA North Shore Long Island Jewish)?

Lost paperwork
Failed to call with results
Failed to send your chart to another clinic
Lost results
Failed to convey critical information

Describe the specific things that went wrong at Northwell Health (FKA North Shore Long Island Jewish).

We had the hardest time getting medical records from this clinic. It took 6 and a half weeks to get them! Also, my thyroid level was not within normal range, they didn't call me about it. I found out after looking at medical records 6 and a half weeks later.

Doctor

Tomer Singer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Northwell Health (FKA North Shore Long Island Jewish)

Lenox Hill

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

2019, 5 Eggs Frozen

Age 41

3 Egg Freezing

Diminished Ovarian Reserve

European

Income $200K - $499K

Doctor

1st of 2 Docs

Doesn't Recommend

Neutral

Unsuccessful

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

He [Dr. Tomer Singer] was friendly, comforting and compassionate in his interactions. I felt that he did not fully explain the treatment, and what to expect. I felt that he was negative and I don’t feel that he gave me chance to get the best possible outcome that I could have had ... Push your agenda, do your research, ask questions and look for answers. ... He was friendly and compassionate in his attitude.

The clinic [Northwell Health] is well organized overall. The staff is friendly and professional. The flow of appointments and timeliness is mostly good. I have had some recurrent problems with billing, which have certainly added stress to an already stressful time. ... The monitoring was efficient and smooth. The technician was very gently and kind, which goes a long way.

How was your experience with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

He was friendly, comforting and compassionate in his interactions. I felt that he did not fully explain the treatment, and what to expect. I felt that he was negative and I don’t feel that he gave me chance to get the best possible outcome that I could have had.

What's one piece of advice would you give a prospective patient of Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

Push your agenda, do your research, ask questions and look for answers.

During treatment, were you treated like a number or a human with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

He was friendly and compassionate in his attitude.

Describe your experience with the nursing staff at Northwell Health (FKA North Shore Long Island Jewish).

The nurses were compassionate, comforting and encouraging.

Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).

The clinic is well organized overall. The staff is friendly and professional. The flow of appointments and timeliness is mostly good. I have had some recurrent problems with billing, which have certainly added stress to an already stressful time.

Describe your experience with your monitoring appointments at Northwell Health (FKA North Shore Long Island Jewish).

The monitoring was efficient and smooth. The technician was very gently and kind, which goes a long way.

Describe the costs associated with your care under Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish).

Copays

Doctor

Tomer Singer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Northwell Health (FKA North Shore Long Island Jewish)

New York City

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

2016 - 2017, Unsuccessful

Age 33 - 34

4 IUI

Male Factor

Unexplained

South Asian

Income $200K - $499K

Only Doc Seen

Neutral

Unsuccessful

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

Dr. Singer is very personable and warm. Always smiling and very patient. His nurse practioner Molly was also great - they treated me more like a human and not just another patient.... Dr. singer was great the couple of times I met him. He performed one of my IUIs and it was the quickest and easiest one. I do wish he would have seen me more instead of the nurse practioner but I understand he is on a super busy schedule....

Dr. Singer [at North Shore Long Island Jewish] is very personable and warm. Always smiling and very patient. His nurse practioner Molly was also great - they treated me more like a human and not just another patient.... Dr. singer was great the couple of times I met him. He performed one of my IUIs and it was the quickest and easiest one. I do wish he would have seen me more instead of the nurse practioner but I understand he is on a super busy schedule..

How was your experience with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

Dr. singer was great the couple of times I met him. He performed one of my IUIs and it was the quickest and easiest one. I do wish he would have seen me more instead of the nurse practioner but I understand he is on a super busy schedule.

What's one piece of advice would you give a prospective patient of Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

Get an appt first thing in the morning or risk long wait times.

During treatment, were you treated like a number or a human with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

Dr. Singer is very personable and warm. Always smiling and very patient. His nurse practioner Molly was also great - they treated me more like a human and not just another patient.

Describe the protocols Tomer Singer used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.

A couple of rounds of clomid but after that didn't work, we did 4 rounds of IUIs

Describe your experience with your nurse at Northwell Health (FKA North Shore Long Island Jewish). (Assigned nurse: Molly)

Molly was really friendly and patient. I really liked her. She explained things very well.

Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).

Long wait times were annoying, but staff were otherwise very friendly.

Describe the costs associated with your care under Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish).

My insurance doesn't cover fertility treatments so I had to pay out of pocket what is charged.

Doctor

Tomer Singer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Northwell Health (FKA North Shore Long Island Jewish)

Lenox Hill

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

2016 - 2017, Unknown Success

Age 28 - 29

2 IUI

1 IVF

PCOS

Other

Income $100K - $199K

Operations

Only Doc Seen

Strongly Recommends

Success w/ Doc Not sure

Review of

Tomer Singer Northwell Health (FKA North Shore Long Island Jewish)

He [Dr. Tomer Singer] is great and very detailed, but sometimes I did feel his practice was getting so big and there were too many patients for him. But when I had complications he was amazing and called to check in on the weekends and at night.... The front desk staff is great and the techs are amazing! The really treat you as a individual. Morning Apts always are on time and quick but the afternoon Apts always ran late

He [Dr. Tomer Singer] is great and very detailed, but sometimes I did feel his practice was getting so big and there were too many patients for him. But when I had complications he was amazing and called to check in on the weekends and at night.... The front desk staff [at North Shore Long Island Jewish] is great and the techs are amazing! The really treat you as a individual. Morning Apts always are on time and quick but the afternoon Apts always ran late

How was your experience with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

He is great and very detailed, but sometimes I did feel his practice was getting so big and there were too many patients for him. But when I had complications he was amazing and called to check in on the weekends and at night.

What's one piece of advice would you give a prospective patient of Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

Ask a lot of questions

During treatment, were you treated like a number or a human with Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish)?

it is a great experience because it is such a small office and you really get to know the staff

Describe the protocols Tomer Singer used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.

Clomid for the iui to make me ovulate since I have pcos and then low dose of the injections for the retrieval because I was at high risk of ohss

Describe your experience with the nursing staff at Northwell Health (FKA North Shore Long Island Jewish).

The RNs were friendly and always available to speak. They were helpful with the injections teaching as well

Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).

The front desk staff is great and the techs are amazing! The really treat you as a individual. Morning Apts always are on time and quick but the afternoon Apts always ran late

Describe your experience with your monitoring appointments at Northwell Health (FKA North Shore Long Island Jewish).

Very efficient

Describe the costs associated with your care under Tomer Singer at Northwell Health (FKA North Shore Long Island Jewish).

My insurance covered 80%of each round but the drugs were expensive one round of IVF was around $6000 out of pocket

Describe Tomer Singer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwell Health (FKA North Shore Long Island Jewish).

He would rather transfer one at a time but was not opposed to two

Doctor

Tomer Singer

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Northwell Health (FKA North Shore Long Island Jewish)