Tracey Telles
Kaiser Permanente SoCal
Available Lines of Communication
doctor available by email
doctor available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Medical SchoolMichigan State U
ResidencyGood Samaritan Regional Medical Center
FellowshipStanford U Medical Center
Fontana
9961 Sierra Ave
Fontana, CA 92335
(888) 750-0036
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4 assessments
10
5
Age
27
Treated
2019
Success with this Doc
No
Treatment
IUI
Diagnosis
—
10
5
Dr. Telles showed compassion and empathy for what I was going through. She agreed that it’s not fair for anyone to have fertility issues and she was very gentle during every ultrasound. She always asked how I was doing first but wasted no time coming up with a treatment plan for my partner and I. When it came time to move on rob IFV she explained the process in an easy to digest way but also reassured me that I was strong enough to handle it.
The clinic [Kaiser Permanente] was very clean and orderly. It was spacious and felt very private. It was occasionally hard to navigate because it was so big. There was something about it that felt cold and unfriendly, I would have preferred if the clinic had some type of interior decoration or anything to make it more cheerful and less clinical and dreadful. ...
Age
27
Treated
2019
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
IUI
Diagnosis
—
10
5
How was your experience with Tracey Telles at Kaiser Permanente NorCal?
Dr. Telles showed compassion and empathy for what I was going through. She agreed that it’s not fair for anyone to have fertility issues and she was very gentle during every ultrasound. She always asked how I was doing first but wasted no time coming up with a treatment plan for my partner and I. When it came time to move on rob IFV she explained the process in an easy to digest way but also reassured me that I was strong enough to handle it.
What's one piece of advice would you give a prospective patient of Tracey Telles at Kaiser Permanente NorCal?
Write down all your questions and ask them, because she will sit down and answer every single one.
During treatment, were you treated like a number or a human with Tracey Telles at Kaiser Permanente NorCal?
Dr. Telles took her time explaining treatment to me, she didn’t rush me, and helped me feel hopeful without misguiding me through my treatment.
Describe the protocols Tracey Telles used in your cycles at Kaiser Permanente NorCal and their degree of success.
Tracey Telles had me move on from using only injectables for IUI cycles to injectables and clomid for IUI cycles. Before this transition I developed too many follicles and the cycle was cancelled, she then had me move on to IVF.
Describe your experience with the nursing staff at Kaiser Permanente NorCal.
The nursing staff did their jobs and always told me what to expect but they often seemed annoyed if I had questions or concerns.
Describe your experience with Kaiser Permanente NorCal.
The clinic was very clean and orderly. It was spacious and felt very private. It was occasionally hard to navigate because it was so big. There was something about it that felt cold and unfriendly, I would have preferred if the clinic had some type of interior decoration or anything to make it more cheerful and less clinical and dreadful.
Describe Tracey Telles's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente NorCal.
Tracey Telles prefers women to transfer 1 embryo but is willing to listen to anyone who would like to try 2.
What specific things went wrong at Kaiser Permanente NorCal?
- Failed to call with results
Describe the specific things that went wrong at Kaiser Permanente NorCal.
A different doctor, not Tracey Telles, misinformed me on how much bed rest I needed after developing too many follicles.
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Verified
This patient has provided documentation of treatment at this clinic.
9
10
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Treatment
5 IUI
Diagnosis
—
9
10
Tracy Telles is very compassionate through all visits. She cares about your emotions during this process... She also tries different combinations of meds if the current ones are not working. She is open to switching them every cycle if it is needed, hoping that one combo will finally be the right one...She also administers IUI procedures with minimal pain. I’ve had other doctors perform my IUI and they have hurt me, but Telles is very gentle and quick.
Kaiser is not open on weekends so sometimes I worry that the procedures are not working because they try to do them too soon or too late for what my body really needs. It’s also hard to schedule appointments since they only have one person taking calls and scheduling and they are only open from 8:30-4:30. It’s difficult to schedule with work hours being the same...They’re [nursing staff] very friendly and always try to say positive things to keep me hopeful.
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 3 Docs
Treatment
5 IUI
Diagnosis
—
9
10
How was your experience with Tracey Telles at Kaiser Permanente SoCal?
Tracy Telles is very nice and compassionate. She cares about your emotions throughout this stressful and sometimes heartbreaking process. She also administers IUI procedures with minimal pain. I’ve had other doctors perform my IUI and they have hurt me, but Telles is very gentle and quick. She also tries different combinations of meds if the current ones are not working. She is open to switching them every cycle if it is needed, hoping that one combo will finally be the right one.
What's one piece of advice would you give a prospective patient of Tracey Telles at Kaiser Permanente SoCal?
Ask her all of the questions that are on your mind. She’s very open to answering all of them to make sure you’re not left wondering anything.
During treatment, were you treated like a number or a human with Tracey Telles at Kaiser Permanente SoCal?
Tracy Telles is very compassionate through all visits. She cares about your emotions during this process.
Describe the protocols Tracey Telles used in your cycles at Kaiser Permanente SoCal and their degree of success.
She initially prescribed me clomid and an ovidrel shot to use before an IUI procedure. I have late ovulation and therefore a short luteal cycle which the ovidrel was supposed to help with.
After developing cysts from the meds, she switched me to femara and the ovidrel shot before IUI.
Next, since nothing has worked so far, she put me on femara with menpur shots daily for three days and then the ovidrel shot before IUI.
Waiting to see what will happen next.
Describe your experience with the nursing staff at Kaiser Permanente SoCal.
They’re very friendly and always try to say positive things to keep me hopeful.
Describe your experience with Kaiser Permanente SoCal.
Kaiser is not open on weekends so sometimes I worry that the procedures are not working because they try to do them too soon or too late for what my body really needs.
It’s also hard to schedule appointments since they only have one person taking calls and scheduling and they are only open from 8:30-4:30. It’s difficult to schedule with work hours being the same.
Describe the costs associated with your care under Tracey Telles at Kaiser Permanente SoCal.
I have health coverage through work so it’s around $30 copay for each visit (around 3-4 each month) and then around $200 for meds and shots.
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Verified
This patient has provided documentation of treatment at this clinic.
2
1
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Other
2
1
Although Dr. Telles was very compassionate, she gave me false hope. With my initial consult, she suggested just doing an IUI and practically guaranteed that would work. A year and a couple months later and I’m still not pregnant. After asking a second doctor to look over my lab results, I found out I have a mild form of PCOS. I should have gone straight to IVF without wasting time, money, or heartbreak on IUI.... She had me try both clinics and femara for different cycles with an ovidrel shot and IUI.
Strength is really only for if your insurance is through then specifically and covers some of the meds by them [Kaiser NorCal]. That’s why I went to them. I didn’t have coverage for any other facility. Weakness is that they are a corporation and don’t seem like they really care about getting you pregnant. They just follow standard protocols without really looking into you as an individual or your specific needs.... It was a $30 copay for any visit for the ultrasounds and procedure for iui.
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 3 Docs
Treatment
5 IUI
Diagnosis
Other
2
1
How was your experience with Tracey Telles at Kaiser Permanente NorCal?
Although Dr. Telles was very compassionate, she gave me false hope. With my initial consult, she suggested just doing an IUI and practically guaranteed that would work. A year and a couple months later and I’m still not pregnant. After asking a second doctor to look over my lab results, I found out I have a mild form of PCOS. I should have gone straight to IVF without wasting time, money, or heartbreak on IUI.
What's one piece of advice would you give a prospective patient of Tracey Telles at Kaiser Permanente NorCal?
Get a second opinion if you’re not pregnant within three cycles.
During treatment, were you treated like a number or a human with Tracey Telles at Kaiser Permanente NorCal?
Dr. Telles was very nice and compassionate, acknowledging this as a very emotional journey.
Describe the protocols Tracey Telles used in your cycles at Kaiser Permanente NorCal and their degree of success.
She had me try both clinics and femara for different cycles with an ovidrel shot and IUI.
Describe your experience with the nursing staff at Kaiser Permanente NorCal.
Very friendly and always try to give the patients hope.
Describe your experience with Kaiser Permanente NorCal.
Strength is really only for if your insurance is through then specifically and covers some of the meds by them. That’s why I went to them. I didn’t have coverage for any other facility. Weakness is that they are a corporation and don’t seem like they really care about getting you pregnant. They just follow standard protocols without really looking into you as an individual or your specific needs.
Describe the costs associated with your care under Tracey Telles at Kaiser Permanente NorCal.
My insurance covered most of the meds and the appointments. It was a $30 copay for any visit for the ultrasounds and procedure for iui. Meds were about $200-300 a cycle.
What specific things went wrong at Kaiser Permanente NorCal?
- Failed to order appropriate test
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at Kaiser Permanente NorCal.
They missed my PCOS diagnoses. Had I known that, I wouldn’t have wasted a year and a couple months on IUI procedures. I would have gone straight to Ivf.
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Ask this reviewer a question about their experience with Tracey Telles at Kaiser Permanente NorCal.
Verified
This patient has provided documentation of treatment at this clinic.
6
6
Age
42 - 43
Treated
2019 - 2020
Success with this Doc
?
Treatment
—
Diagnosis
Diminished Ovarian Reserve
6
6
I felt like a human as she [Dr. Tracey Telles] took the time to explain our options and share her story, however it felt like she was checking a box in doing so...used visuals in explaining things which is very helpful when you are totally lost in this process. She shared her own story which was nice to hear. We leave most appointments not knowing what to do or expect next...You don't leave with a step by step plan and that can make you feel very lost in an already confusing process.
The clinic [Kaiser Permanente NorCal] is organized. Some of the nurses make you feel like a number. You don't leave with a step by step plan and that can make you feel very lost in an already confusing process. You aren't able to e-mail any of the nurses which can become very frustrating...Dr Telles used visuals in explaining things which is very helpful when you are totally lost in this process. She shared her own story which was nice to hear. We leave most appointments not knowing what to do or expect next.
Age
42 - 43
Treated
2019 - 2020
Success with this Doc
?
Race
European
Income
$200K - $499K
Occupation
Accountant
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
—
Diagnosis
Diminished Ovarian Reserve
6
6
How was your experience with Tracey Telles at Kaiser Permanente NorCal?
Dr Telles used visuals in explaining things which is very helpful when you are totally lost in this process. She shared her own story which was nice to hear. We leave most appointments not knowing what to do or expect next.
What's one piece of advice would you give a prospective patient of Tracey Telles at Kaiser Permanente NorCal?
To provide a written step by step plan.
During treatment, were you treated like a number or a human with Tracey Telles at Kaiser Permanente NorCal?
I felt like a human as she took the time to explain our options and share her story, however it felt like she was checking a box in doing so.
Describe your experience with Kaiser Permanente NorCal.
The clinic is organized. Some of the nurses make you feel like a number. You don't leave with a step by step plan and that can make you feel very lost in an already confusing process. You aren't able to e-mail any of the nurses which can become very frustrating.
Describe the costs associated with your care under Tracey Telles at Kaiser Permanente NorCal.
A LOT
Describe Tracey Telles's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente NorCal.
I don't even know what these are
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Ask a Question
Ask this reviewer a question about their experience with Tracey Telles at Kaiser Permanente NorCal.