Verified
This patient has provided documentation of treatment at this clinic.
2019, Unsuccessful
10
5
Dr. Telles showed compassion and empathy for what I was going through. She agreed that it’s not fair for anyone to have fertility issues and she was very gentle during every ultrasound. She always asked how I was doing first but wasted no time coming up with a treatment plan for my partner and I. When it came time to move on rob IFV she explained the process in an easy to digest way but also reassured me that I was strong enough to handle it.
The clinic [Kaiser Permanente] was very clean and orderly. It was spacious and felt very private. It was occasionally hard to navigate because it was so big. There was something about it that felt cold and unfriendly, I would have preferred if the clinic had some type of interior decoration or anything to make it more cheerful and less clinical and dreadful. ...
How was your experience with Tracey Telles at Kaiser Permanente NorCal?
Dr. Telles showed compassion and empathy for what I was going through. She agreed that it’s not fair for anyone to have fertility issues and she was very gentle during every ultrasound. She always asked how I was doing first but wasted no time coming up with a treatment plan for my partner and I. When it came time to move on rob IFV she explained the process in an easy to digest way but also reassured me that I was strong enough to handle it.
What's one piece of advice would you give a prospective patient of Tracey Telles at Kaiser Permanente NorCal?
Write down all your questions and ask them, because she will sit down and answer every single one.
During treatment, were you treated like a number or a human with Tracey Telles at Kaiser Permanente NorCal?
Dr. Telles took her time explaining treatment to me, she didn’t rush me, and helped me feel hopeful without misguiding me through my treatment.
Describe the protocols Tracey Telles used in your cycles at Kaiser Permanente NorCal and their degree of success.
Tracey Telles had me move on from using only injectables for IUI cycles to injectables and clomid for IUI cycles. Before this transition I developed too many follicles and the cycle was cancelled, she then had me move on to IVF.
Describe your experience with the nursing staff at Kaiser Permanente NorCal.
The nursing staff did their jobs and always told me what to expect but they often seemed annoyed if I had questions or concerns.
Describe your experience with Kaiser Permanente NorCal.
The clinic was very clean and orderly. It was spacious and felt very private. It was occasionally hard to navigate because it was so big. There was something about it that felt cold and unfriendly, I would have preferred if the clinic had some type of interior decoration or anything to make it more cheerful and less clinical and dreadful.
Describe Tracey Telles's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente NorCal.
Tracey Telles prefers women to transfer 1 embryo but is willing to listen to anyone who would like to try 2.
What specific things went wrong at Kaiser Permanente NorCal?
- Failed to call with results
Describe the specific things that went wrong at Kaiser Permanente NorCal.
A different doctor, not Tracey Telles, misinformed me on how much bed rest I needed after developing too many follicles.