Travis McCoy

Piedmont Reproductive Endocrinology Group

Available Lines of Communication

Doctor, Nurse available by email
Doctor email
Nurse email
Doctor, Nurse available by direct line
Direct line to doctor
Direct line to nurse
Available by cell phone
Doctor personal cell phone
Medical SchoolWest Virginia U.
ResidencyU. of Louisville
FellowshipU. of Louisville
Asheville
76 Peachtree Rd
Asheville, NC 28803
(828)-210-8284
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On a scale from 0-10, how likely are you to recommend Travis McCoy to a friend?
Strongly recommend: 84%Neutral: 13%Don't recommend: 3%9.4
91 assessments
  • 84% Strongly recommend (9-10)
  • 13% Neutral (7-8)
  • 3% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
9.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
6.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Piedmont Reproductive Endocrinology Group to a friend?
Strongly recommend: 75%Neutral: 13%Don't recommend: 12%8.8
418 assessments
  • 75% Strongly recommend (9-10)
  • 13% Neutral (7-8)
  • 12% Don't recommend (0-6)
91 assessments
9
9
Age
33 - 34
Treated
2019 - 2020
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Endometriosis, Male Factor
9
9
[Dr. Travis McCoy] gave me his email and told me to email him at anytime...did a nice job explaining things and adjusting the plan in attempt to get our desired results. there was a few times I was uncertain of what would happen next or what to do next but I felt that fell under his nurses responsibilities instead of his...My husband was put on clomid for low sperm count and mobility currently awaiting the results for that. I was put on a Lupron Depo shot for 3 months to help with endometriosis. I was not retested for endometriosis but pains did go away.prior to finding out I had endometriosis he scheduled a biopsy which led to the results of finding out I had endometriosis.
The staff there [at PREG] are always very friendly. Everyone greets you and you're in the building with a nice smile. Once you've been there a couple of times they call you by name which makes you feel that there is a closer relationship there and makes you feel more welcome. They try to work you in with blood work as much as possible and give you answers promptly when possible. the biggest concern that I have was not knowing what was coming next or what to do next and timelines.
Age
33 - 34
Treated
2019 - 2020
Success with this Doc
No
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Endometriosis, Male Factor
9
9
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Doctor McCoy did a nice job explaining things and adjusting the plan in attempt to get our desired results. there was a few times I was uncertain of what would happen next or what to do next but I felt that fell under his nurses responsibilities instead of his.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
Ask questions
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
He explained things. He gave me his email and told me to email him at anytime and he reaponded.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
My husband was put on clomid for low sperm count and mobility currently awaiting the results for that. I was put on a Lupron Depo shot for 3 months to help with endometriosis. I was not retested for endometriosis but pains did go away.prior to finding out I had endometriosis he scheduled a biopsy which led to the results of finding out I had endometriosis.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Catherine Burnes)
Catherine is very good about replying to emails although there were times I felt like I didn't know what to expect next or what to do. Therewas a time where an appointment with supposed to be scheduled but we were unaware of that which put us into a longer wait time. She is very nice. there are times I feel like we aren't giving information as far as what are labs are (numbers, lining thickness etc) but I'm not sure if that falls under her category or someone else's responsibility.
Describe your experience with Piedmont Reproductive Endocrinology Group.
The staff there are always very friendly. Everyone greets you and you're in the building with a nice smile. Once you've been there a couple of times they call you by name which makes you feel that there is a closer relationship there and makes you feel more welcome. They try to work you in with blood work as much as possible and give you answers promptly when possible. the biggest concern that I have was not knowing what was coming next or what to do next and timelines.
Describe your experience with your monitoring appointments at Piedmont Reproductive Endocrinology Group.
Most appointments were easy to schedule and done right after labs. Everything went smooth although results were not usually told at the time.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
I don't remember.
Describe Travis McCoy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
N/a
What specific things went wrong at Piedmont Reproductive Endocrinology Group?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Piedmont Reproductive Endocrinology Group.
There was two different times that information was provided that was inaccurate. One time was telling me that it was unusual to not have any pregnancies with two transfers and that information was very upsetting but wants talkin to dr. McQueen he assured me that that was not rare and that has happened before. another time was when my husband had a seman analysis, we were initially told the wrong results. There has been at least once we're prescriptions were forgot to be faxed or called in
9
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
31 - 32
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
2 IUI, IVF, 1 Embryo Freezing, Donor Sperm
Diagnosis
Male Factor
10
10
We came to Dr. McCoy knowing my husband had a zero sperm count. We learned quickly that he would need a surgery to determine whether he wasn't making sperm at all or they were blocked by a trauma from a surgery he had as an infant. We made plans for him to have that surgery within days of me having an egg retrieval so we could prepare embryos for later frozen transfers. Dr. McCoy was able to collect some sperm and we ended up with five embryos to freeze. We tried three FET rounds.
There is not a single nurse at PREG that I wouldn't be happy to see when I walked in. Every one of them operates with compassion and care. The environment at PREG really helps take your mind off of the devastation of wondering if you'll ever be able to have a baby. I am so incredibly grateful that PREG was the office first recommended to us.... Strengths: Compassion, thorough explanations of what is being done and why, offering options, not judging the choices you make along the way
Age
31 - 32
Treated
2018 - 2019
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Writer
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, IVF, 1 Embryo Freezing, Donor Sperm
Diagnosis
Male Factor
10
10
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
I would absolutely recommend Dr. McCoy to someone I love who needs assistance in conceiving. Both my husband and I felt like he would continue trying various options until we found something that worked. On top of that, he was immediately accepting of our decision to switch to IUI with donor sperm when we still had another embryo left. After four embryos didn't work out, we felt a new direction was right for us and he did not discourage us. I fully believe I'm 31 weeks pregnant now because he and my husband were willing to let me trust my body to try a different way.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
Ask any questions you have. He's willing to answer and he'll take the time to explain in laymen's terms so you don't leave confused.
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Dr. McCoy made us comfortable from day one.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
We came to Dr. McCoy knowing my husband had a zero sperm count. We learned quickly that he would need a surgery to determine whether he wasn't making sperm at all or they were blocked by a trauma from a surgery he had as an infant. We made plans for him to have that surgery within days of me having an egg retrieval so we could prepare embryos for later frozen transfers. Dr. McCoy was able to collect some sperm and we ended up with five embryos to freeze. We tried three FET rounds. The first ended in miscarriage, but the embryo did not show any genetic issues. The second didn't take and the third, with two embryos, also didn't take. After some reevaluation, Dr. McCoy offered a few options including a procedure to determine if I have endometriosis. My husband and I felt like maybe the quality of the embryos just wasn't good enough, something we knew might be a possibility from the beginning. So we decided to try IUI with donor sperm. We did that twice. On the second try, it worked. I am now almost 32 weeks pregnant.
Describe your experience with the nursing staff.
There is not a single nurse at PREG that I wouldn't be happy to see when I walked in. Every one of them operates with compassion and care. The environment at PREG really helps take your mind off of the devastation of wondering if you'll ever be able to have a baby. I am so incredibly grateful that PREG was the office first recommended to us.
Describe your experience with Piedmont Reproductive Endocrinology Group.
Strengths: Compassion, thorough explanations of what is being done and why, offering options, not judging the choices you make along the way Weaknesses: It's hard to think of anything. Fertility treatments are very expensive and we are lucky to have the help of family and a stable financial situation, but I hope PREG has a way to work with families who aren't so lucky. No one should be denied a child just because they can't afford to go into major debt to become a parent.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
We paid somewhere between $35-40k total for my IVF, FET and IUI cycles as well as my husband's sperm retrieval surgery
10
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Piedmont Reproductive Endocrinology Group
Greenville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
41 - 44
Treated
2016 - 2019
Success with this Doc
No
Treatment
3 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Other
10
10
Never did he [Dr. McCoy] pressure us into doing anything that we were against...he listened to my concerns and always knew me and my husband by name. He always had a bright smile on his face when we saw him... My first appointment with him I explained some of the symptoms I was having, to ensure it was not another medical issue he performed an ultrasound, this was confirmation it was not what we previously thought. This was a small step in the right direction, this also showed me that he listened to me and truly cared about me as an individual and not just another person.
When I initially schedule a consultation with PREG I had some major anxieties about the whole process...staff welcomed me with open arms and were very comforting during the whole process...not only are they friendly, but they are caring. In times of heartbreak they were a shoulder to cry on and an ear to vent to...Emilie [nurse] is caring, understanding, nonjudgmental and has a strong ability to empathize with her patients no matter what life threw at us. She was non-judgmental, a very good emotional support and counselor to me as patient throughout this entire difficult time for me trying to conceive.
Age
41 - 44
Treated
2016 - 2019
Success with this Doc
No
Race
Black or African-American
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Other
10
10
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
When I initially schedule a consultation with PREG I had some major anxieties about the whole process. I never thought I would experience infertility given that I previously had children with no medical issues or complications. Dr. McCoy and his staff welcomed me with open arms and were very comforting during the whole process. My first appointment with him I explained some of the symptoms I was having, to ensure it was not another medical issue he performed an ultrasound, this was confirmation it was not what we previously thought. This was a small step in the right direction, this also showed me that he listened to me and truly cared about me as an individual and not just another person. Dr. McCoy explained every procedure in detail and ensured that I understood what direction we were going in all of this, this gave me the confidence to trust in his abilities. Dr. McCoy never made me feel like the possibility of getting pregnant and carrying a child was out of the window. Even when we experienced three failed IUIs and two failed FETs, he reassured me that my journey wasn't over. This is just a storm on the way to my rainbow. I really felt like he cared about my pain, anxiety, frustration, and heartbreak. I also would like to mention his staff, not only are they friendly, but they are caring. In times of heartbreak they were a shoulder to cry on and an ear to vent to. I would highly recommend Dr. McCoy and his staff to anyone who asked.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
Be open and honest with how you are feeling, what you expect and be open to change.
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Please he listened to my concerns and always knew me and my husband by name. He always had a bright smile on his face when we saw him.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Emilie Smith)
Emilie, was a very caring and understanding to say the least. Emilie is caring, understanding, nonjudgmental and has a strong ability to empathize with her patients no matter what life threw at us. She was non-judgmental, a very good emotional support and counselor to me as patient throughout this entire difficult time for me trying to conceive. Her communication skills were solid, her compassion was over the top and her empathy was indescribable. There was never a time that I had a question Emilie wouldn't hesitate to give me the answer or ask my doctor and get back with me.
Describe your experience with Piedmont Reproductive Endocrinology Group.
PREG Columbia atmosphere is very inviting and comfortable. We were able to get appointments and/or procedures scheduled with no hassle. I was always able to be open and honest with the staff about my feelings on any occasion I had an appointment. The rooms were always ready and clean when I arrived. My only weaknesses would be Dr McCoy wasn't always at this location.
Describe Travis McCoy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
Dr McCoy agreed to allowing us to do multiples because of my age. Never did he pressure us into doing anything that we were against.
10
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
8
Age
25 - 27
Treated
2017 - 2019
Success with this Doc
No
Treatment
13 Fertility Medications
Diagnosis
Endometriosis, Male Factor, PCOS
9
8
I only saw Dr. McCoy twice. Every other time it was a nurse. When I did see him he was sweet, kind, caring, and his bed side manner was spot on. You could tell that he knew exactly what he was talking about and he was all about results.... He talked to me about the risks. Then there were scans, pills, and shots. There was never a week that we were not working on making a baby.
The clinic [PREG] is very clean and always feels like home when you walk into the door. Their weakness would be communication. The financial staff doesn't talk to the front desk and no one really communicates about patients and what is happening throughout the clinic.... The nursing staff with PREG is absolutely amazing. 100% every time. When you have a question and they are not readily available to call you they will call you back
Age
25 - 27
Treated
2017 - 2019
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
13 Fertility Medications
Diagnosis
Endometriosis, Male Factor, PCOS
9
8
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
I only saw Dr. McCoy twice. Every other time it was a nurse. When I did see him he was sweet, kind, caring, and his bed side manner was spot on. You could tell that he knew exactly what he was talking about and he was all about results.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
Listen, listen, listen and always remember to ask questions. He will never lead you astray and though he is blunt he will tell you exactly what you don't want to hear at the right moment.
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
When they saw me starting to break down because of the news they made me feel like family. Like things were going to be alright and we were in this together.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
He talked to me about the risks. Then there were scans, pills, and shots. There was never a week that we were not working on making a baby.
Describe your experience with the nursing staff.
The nursing staff with PREG is absolutely amazing. 100% every time. When you have a question and they are not readily available to call you they will call you back immediately and work with you every step of the way.
Describe your experience with Piedmont Reproductive Endocrinology Group.
The clinic is very clean and always feels like home when you walk into the door. Their weakness would be communication. The financial staff doesn't talk to the front desk and no one really communicates about patients and what is happening throughout the clinic.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
For one scan it was 135 dollars. My husbands semen analysis was 65 dollars. My 12 day scan was over 100 dollars. My first initial appointment was over 90 dollars. Then the medicine was 9 dollars every time.
What specific things went wrong at Piedmont Reproductive Endocrinology Group?
  • Failed to call in prescriptions to pharmacy
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Piedmont Reproductive Endocrinology Group.
When I went to get my scan done after medicine they told me to start a new medicine that same day and they would call it into the pharmacy. When I left I went straight the pharmacy but they said they didn't have a prescription for me. By this time PREG was already closed and I couldn't start the medicine until the next day, unfortunately that was too late to start it for the procedures and it set us back. So now I have to start over next month. Also, prices went up and no one communicated that with me. Instead they just had front desk personnel tell me it was not their fault I could not pay. Though I was able to come up with the money eventually.
9
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
42 - 44
Treated
2017 - 2019
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Uterine Fibroids, Unexplained
10
10
He [Dr. McCoy] Listened with the intent to understand what I’ve been through. Also, to gather factors in my life that may be causing the unexplained infertility. ... Also was candid about my age and the risks of using my own eggs. He didn’t say no to any of the options, but i appreciates how he highlighted the risks. We all love to hear the good, but knowing the risks allow us to make more rational decisions especially dealing with fertility.
Very welcoming clinic [PREG] . It is spread out and a lot of privacy. Also, they call you back quickly. ... They had a coupon for the consultation. ... They even follow up via text which is important for working and busy expecting parents. Sometime when you call they are busy, but I really like the fact that even though I’m calling the Asheville office someone no matter if it is the Greenville office will answer.
Age
42 - 44
Treated
2017 - 2019
Success with this Doc
?
Race
Black or African-American
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IUI
Diagnosis
Uterine Fibroids, Unexplained
10
10
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
He explained what all my options were. Also was candid about my age and the risks of using my own eggs. He didn’t say no to any of the options, but i appreciates how he highlighted the risks. We all love to hear the good, but knowing the risks allow us to make more rational decisions especially dealing with fertility.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
Be open to all of his advice. Ask all your questions up front don’t be afraid, he will be honest with you. I took a break to get my mind right and alleviate stress as much as possible.
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
He Listened with the intent to understand what I’ve been through. Also, to gather factors in my life that may be causing the unexplained infertility.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
I had a consult- took a break and I’m back on track now with my first appointment in the coming days. My mind is ready and happy.
Describe your experience with the nursing staff.
Keep in touch with me while I was taking my break. When I prayed and asked God when was the right time, I received an email for the staff asking me was there anything they could do to help me. I immediately told them, I was just about to reach out to you to restart my process. I know it’s my time to try again with my husband.
Describe your experience with Piedmont Reproductive Endocrinology Group.
Very welcoming clinic. It is spread out and a lot of privacy. Also, they call you back quickly. They even follow up via text which is important for working and busy expecting parents. Sometime when you call they are busy, but I really like the fact that even though I’m calling the Asheville office someone no matter if it is the Greenville office will answer.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
They had a coupon for the consultation. Checking their website is awesome. Sometimes they offer discounts. That was helpful considering we jus moved from overseas and were caring for my parents. Some of it will be covered by my insurance, which helps a lot. He is in network.
10
Doctor
Travis McCoy
Communication
Compassion
Frequency seen during appointments
10
Clinic
Piedmont Reproductive Endocrinology Group
Greenville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
27 - 29
Treated
2017 - 2019
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Unexplained
10
10
I feel like when he told my wife and I he wasn’t blunt or cold, he did the best he could to make sure we understood everything that was going on with us and what options we had. We’re thankful for having him as our doctor and would absolutely recommend him to anyone. ... Docotr McCoy tries to explain everything while taking into account your specific problems instead of giving a prepared speech, that makes it easier to understand, it also inspires trust.
I don’t know if this is a coincidence, but a couple of times that I uave called the office [PREG] nobody picks up the phone. It takes a few tries. ... My wofe had some bloodwork done last week. We were told that we would receive a call within 5 days and that hasn’t happened. We were advised to give the office a call if we didn’t hear from them so it sounds like it might be something that happens regularly. But it doesn’t look professional. It might he something the office staff needs to work on.
Age
27 - 29
Treated
2017 - 2019
Success with this Doc
?
Race
Latino
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Unexplained
10
10
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
I think Dr.McCoy does the best he can considering he gives devastating news to his patients. There is no easy way to tell someone that they have problems conceiving or that they can’t conceive at all. There is no way to sugar coat something like that. I feel like when he told my wife and I he wasn’t blunt or cold, he did the best he could to make sure we understood everything that was going on with us and what options we had. We’re thankful for having him as our doctor and would absolutely recommend him to anyone.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
Fertility issues are more common than most people think. It’s just not talked about enough. Go see Dr.McCoy with an open mind and trust his work. He’s there to help.
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Docotr McCoy tries to explain everything while taking into account your specific problems instead of giving a prepared speech, that makes it easier to understand, it also inspires trust.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
We are doing IVF. He explained how my wife will have to first be on birth control for a few weeks to control her menstrual cycle so the doctors know when to retrieve the eggs but not before going a few weeks of getting hormone shots. One of the stategies he explained was that the embrios would be frozen for a month before doing the transfer to give my wife’s body time to get clean it’s self and get rid of some of those extra hormones and in exchange that would increase the chances of success, we were very pleased to hear that. Once the transfer is done he explained that it would take around 11 days to be able to tell if she is pregnant or not. He explained the whole process in detail, alot better than I can right now.
Describe your experience with the nursing staff.
I don’t know if this is a coincidence, but a couple of times that I uave called the office nobody picks up the phone. It takes a few tries.
Describe your experience with Piedmont Reproductive Endocrinology Group.
This is our first time being cared for by a fertility clinic so we weren’t sure what to expuand we’re just starting IVF so I could probably give more input once we’re done. But until now we have no complaints. We’ve been pleased with your services and we’re happily putting all our money and trust on your facility.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
We haven’t paid yet
Describe Travis McCoy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
My wife and I at first thought we would ne doing a multitude embryo transfer. Dr.McCoy explained that he would rather do a single embryo transfer because there is a probability of conceiving twins and because my wife has never been pregnant before it would be safer to reduce the risk of having twins because we don’t not know how her body will react to the pregnancy. He explained that having twins could have a risk of complications during the pregnancy. Considering that, it made sense for us to agree with his logic even though we wouldn’t of mind having twins.
What specific things went wrong at Piedmont Reproductive Endocrinology Group?
  • Failed to call with results
Describe the specific things that went wrong at Piedmont Reproductive Endocrinology Group.
My wofe had some bloodwork done last week. We were told that we would receive a call within 5 days and that hasn’t happened. We were advised to give the office a call if we didn’t hear from them so it sounds like it might be something that happens regularly. But it doesn’t look professional. It might he something the office staff needs to work on.
10
Doctor
Travis McCoy
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Piedmont Reproductive Endocrinology Group
Greenville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Travis McCoy at Piedmont Reproductive Endocrinology Group.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
36
Treated
2019
Success with this Doc
?
Treatment
6 IUI, 1 IVF, Donor Eggs
Diagnosis
Endometriosis, Poor Egg Quality
10
10
Dr. McCoy completed my initial assessment. He sat with my over an hour retrieving my long and complicated history, he completed my ultrasound, etc. He was very transparent with me and offered all options with probable outcomes. I felt heard. I felt like he was a medical professional that had intentions to serve his patients with the best care he can and not simply take a check. He was very reassuring and adapting to my schedule...Dr. McCoy was very attentive I never felt rushed or concerned that he might have somewhere else to be. He effectively communicated all options, risks, health outcomes, financial and timeline concerns. He was the first doctor to effectively communicate my medical limitations and offer options in a respectful manner that would result in the best chance for a healthy pregnancy.
The clinic [Piedmont Reproductive Endocrinology Group] is knowledgeable and all staff are willing to educate you on your current and next steps. They are adaptable, I have a very hectic schedule and all staff were willing to sit down and map out my next steps. They also are focus on helping you move forward. We recently loss our egg donor and the level of support that the staff provided us during the loss and with our attempts to move forward was nothing less than amazing. The compassionate that the team has for their love of serving others truly shine through.
Age
36
Treated
2019
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
6 IUI, 1 IVF, Donor Eggs
Diagnosis
Endometriosis, Poor Egg Quality
10
10
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Dr. McCoy was very attentive I never felt rushed or concerned that he might have somewhere else to be. He effectively communicated all options, risks, health outcomes, financial and timeline concerns. He was the first doctor to effectively communicate my medical limitations and offer options in a respectful manner that would result in the best chance for a healthy pregnancy.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
Feel free to ask any questions! No question is silly or disrespectful. Also, trust that Dr. McCoy can provide you with his best medical recommendation.
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Dr. McCoy completed my initial assessment. He sat with my over an hour retrieving my long and complicated history, he completed my ultrasound, etc. He was very transparent with me and offered all options with probable outcomes. I felt heard. I felt like he was a medical professional that had intentions to serve his patients with the best care he can and not simply take a check. He was very reassuring and adapting to my schedule.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
I completed a serious of labs that provided us with results that my egg quality was poor. Based on this information he offered me options to try an IVF cycle with my eggs or a donor and predicted statistics for success.
Describe your experience with the nursing staff.
The nurse staff is well informed, available, flexible and compassionate.
Describe your experience with Piedmont Reproductive Endocrinology Group.
The clinic is knowledgeable and all staff are willing to educate you on your current and next steps. They are adaptable, I have a very hectic schedule and all staff were willing to sit down and map out my next steps. They also are focus on helping you move forward. We recently loss our egg donor and the level of support that the staff provided us during the loss and with our attempts to move forward was nothing less than amazing. The compassionate that the team has for their love of serving others truly shine through.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
For a silver level egg donor 18,000.00
10
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Piedmont Reproductive Endocrinology Group
Greenville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Travis McCoy at Piedmont Reproductive Endocrinology Group.

10
10
Age
35 - 37
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
PCOS
10
10
Dr. McCoy talked to us, in the beginning, about how everything works and he didn't sugar coat anything. He gave us the information about how successful this process is and at the same time seemed exited for the outcome it could bring. He was very respectful and was always there to answer questions.... Dr. McCoy recommended single embry transfer, but gave us the option to do multiple (two) embryo transfer.... The first one was a fresh embryo transfer and the other 3 were frozen embryo transfers.
The clinic [PREG] was always there to help and answer questions. They always returned my calls if I had to leave a message. If one person was not there, another would pick up my messages and always call back over a concern. My prescriptions were always called in on time. I'm a worrier and they would always calm my fears....Debra was a very kind and compassionate nurse. She was comforting during the hard times (miscarriage, negative pregancy test). She wanted for us to keep her updated on the current pregnancy. She really cares.
Age
35 - 37
Treated
2016 - 2018
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
PCOS
10
10
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Dr. McCoy talked to us, in the beginning, about how everything works and he didn't sugar coat anything. He gave us the information about how successful this process is and at the same time seemed exited for the outcome it could bring. He was very respectful and was always there to answer questions.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
It can be a long journey, but it's well worth it. Don't give up hope and trust the doctors at PREG. They care and know what they are doing.
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
It has been a long journey for us trying to have a child. Dr. McCoy and his team were there for us every step of the way. We have been through 4 cycles trying to get pregnant and then have a successful pregnancy. It has been a long road, but we would recommend Dr. McCoy and his team to anyone. The team were just as excited as we were each time a pregnancy occurred and wanted to check up on us with currently being pregnant. They have all treated us with great respect and they have felt the pain of this journey as well as the excitement.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
I had to take a course of injections and oral medications to get ready for egg retrieval. We did the egg retrieval along with creating the embryos. We did 4 cycles total. The first one was a fresh embryo transfer and the other 3 were frozen embryo transfers. We tried one single transfer the first two times and then the other two times were two embryos. They did testing to check for different things after the first miscarriage.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Debra)
Debra was a very kind and compassionate nurse. She was comforting during the hard times (miscarriage, negative pregancy test). She wanted for us to keep her updated on the current pregnancy. She really cares.
Describe your experience with Piedmont Reproductive Endocrinology Group.
The clinic was always there to help and answer questions. They always returned my calls if I had to leave a message. If one person was not there, another would pick up my messages and always call back over a concern. My prescriptions were always called in on time. I'm a worrier and they would always calm my fears.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
For the initial IVF procedure it was between 12,000 and 15,000. The frozen embryo transfers it was between 3,500 and 4,000.
Describe Travis McCoy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
Dr. McCoy recommended single embry transfer, but gave us the option to do multiple (two) embryo transfer.
10
Doctor
Travis McCoy
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Piedmont Reproductive Endocrinology Group
Asheville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
29
Treated
2018
Success with this Doc
?
Treatment
2 IUI, 1 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
10
Dr. McCoy was very responsive to my questions and needs. He was understanding of the restrictions of my job and worked with me to make my appointments and cycles work (ie phone visits when I could not make office visits). He is very honest about the difficulties we face and is willing to discuss the details of treatments so that I and my husband fully understand...Be sure and ask questions about how your treatment plan s tailored to you. Dr. McCoy is great at explaining this!
Welcoming and kind staff [at Peidmont Reproductive Endocrinology Group]. They are very responsive to questions and promptly return any calls. The clinic itself is very calming and quiet. I have had visits at both the Columbia ad Greenville clinic and think both are great! My advice to a new patient would be to be on time to appointments as they are very prompt. Oftentimes, you are called back for lab draws, nurses visits, etc within 5-10 minutes of arrival. This is great for scheduling your day and keeping your life on time.
Age
29
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
10
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
He is understanding, compassionate and honest about the difficulties we face with conceiving. He is easy to get a hold of when needed and responsive to all questions/concerns. He is understanding of the restrictions of my job and works with me to make my cycles possible while continuing to work.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
Be sure and ask questions about how your treatment plan s tailored to you. Dr. McCoy is great at explaining this!
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Dr. McCoy was very responsive to my questions and needs. He was understanding of the restrictions of my job and worked with me to make my appointments and cycles work (ie phone visits when I could not make office visits). He is very honest about the difficulties we face and is willing to discuss the details of treatments so that I and my husband fully understand.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
IVF cycle: I have low ovarian reserve so my injection dosages where adjusted to try and stimulate as many follicles as possible. My husband unfortunately does not produce sperm so when he underwent testicular exploration to look for sperm, Dr. McCoy advised us to have a backup donor for my IVF cycle. I was closely monitored throughout the cycle with ultrasounds and my retrieval date was moved forward based on my progress. Unfortunately, our single fertilized egg arrested so I could not undergo embryo transfer. IUI: I was placed on high dose and prolonged course of letrozole in conjunction with Gonal F injection x3. Once again this was for my low ovarian reserve and trying to stimulate follicles. My first IUI was unsuccessful and I just completed my second insemination.
Describe your experience with the nursing staff.
Very accessible and responsive to questions. Extremely understanding and supportive of me and my husband. I usually see the same nurses at each visit which is great for putting me at ease.
Describe your experience with Piedmont Reproductive Endocrinology Group.
Welcoming and kind staff. They are very responsive to questions and promptly return any calls. The clinic itself is very calming and quiet. I have had visits at both the Columbia ad Greenville clinic and think both are great! My advice to a new patient would be to be on time to appointments as they are very prompt. Oftentimes, you are called back for lab draws, nurses visits, etc within 5-10 minutes of arrival. This is great for scheduling your day and keeping your life on time.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
My insurance covers much of my fertility treatment costs. Office visit copays are usually less than $50. My IVF cycle was ~$4K upfront and IVF medications were ~$6K. I pay nearly nothing for the IUI cycles.
Describe Travis McCoy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
N/A
10
Doctor
Travis McCoy
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
7
Age
34
Treated
2018
Success with this Doc
?
Treatment
IUI
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor, Other
8
7
Dr McCoy was extremely knowledgeable about endometriosis and my chances of conception. He was very kind and not at all condescending while explaining what was happening to me hormonally. He reassured me with a plan of action that he wrote down for me to follow, including hormonal medications and drawings of what my uterus was going through vs where we want it to be. He gently informed me I’ll eventually need more surgery and explained that he doesn’t take my insurance but that it might pay to just buy a plan for 1 month to make it at least somewhat affordable, since no other surgeon in this area is quite as specialized as him when it comes to good endometriosis removal results. I walked out of the room feeling well informed, cared for, and in control.
The office [Piedmont Reproductive Endocrinology Group-Greenville] is very organized and the staff is very kind. The waiting area is lovely and clean, and the wait isn’t long at all. The paperwork isn’t bad either. They also have plenty of magazines, so it’s sort of kid-friendly as well.... hey are generally wonderful. But I did have an issue with one of the nurses not looking at my chart thoroughly before speaking with me, and made many assumptions about my situation which turned out to not be the case. She told me that my AMH levels were very low, so we “shouldn’t wait a year” to start trying. She said the doctor would explain it more once I came in for an ultrasound on the second day of my period. So I called back on the first day of my period to schedule something, and after speaking with the doctor, another nurse informed me that my endometriosis surgery scarring and the endometriosis itself was most likely the culprit for my AMH results, and that I didn’t need an ultrasound at all.
Age
34
Treated
2018
Success with this Doc
?
Race
European, Middle Eastern, Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor, Other
8
7
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Dr McCoy was extremely knowledgeable about endometriosis and my chances of conception. He was very kind and not at all condescending while explaining what was happening to me hormonally. He reassured me with a plan of action that he wrote down for me to follow, including hormonal medications and drawings of what my uterus was going through vs where we want it to be. He gently informed me I’ll eventually need more surgery and explained that he doesn’t take my insurance but that it might pay to just buy a plan for 1 month to make it at least somewhat affordable, since no other surgeon in this area is quite as specialized as him when it comes to good endometriosis removal results. I walked out of the room feeling well informed, cared for, and in control.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
Bring a notebook!
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Dr McCoy was extremely thorough & answered all my questions in an informative, concise, yet gentle manner. He was very sensitive as is the subject at hand, which I felt was very appropriate. It was nice to be treated in a considerate kind way while also having all my concerns addressed.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
He said I don’t need to come back until the moment we are ready to start trying
Describe your experience with the nursing staff.
They are generally wonderful. But I did have an issue with one of the nurses not looking at my chart thoroughly before speaking with me, and made many assumptions about my situation which turned out to not be the case. She told me that my AMH levels were very low, so we “shouldn’t wait a year” to start trying. She said the doctor would explain it more once I came in for an ultrasound on the second day of my period. So I called back on the first day of my period to schedule something, and after speaking with the doctor, another nurse informed me that my endometriosis surgery scarring and the endometriosis itself was most likely the culprit for my AMH results, and that I didn’t need an ultrasound at all. The woman had just assumed I was already trying when we haven’t even gotten started yet. I was planning on finishing my last year of graduate school for social work, since I’m physically limited due to multiple extensive spinal fusions and chronic pain, i won’t have the energy time or capacity to finish it once a child arrives. But based on what the first nurse told me, I decided to pull out of the program until we sort out what’s going on. So it turns out I delayed for no reason, which is extremely frustrating.
Describe your experience with Piedmont Reproductive Endocrinology Group.
The office is very organized and the staff is very kind. The waiting area is lovely and clean, and the wait isn’t long at all. The paperwork isn’t bad either. They also have plenty of magazines, so it’s sort of kid-friendly as well.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
He said I can’t afford his endometriosis surgery with my insurance that he doesn’t take, and suggested I buy some if I want to see him for the surgery. He has the best results in the area and I don’t want to have to travel out of state.
Describe Travis McCoy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
N/A
What specific things went wrong at Piedmont Reproductive Endocrinology Group?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Piedmont Reproductive Endocrinology Group.
Please see my last explanation regarding pulling out of school based on information that turned out to be incorrect.
8
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Piedmont Reproductive Endocrinology Group
Greenville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Travis McCoy at Piedmont Reproductive Endocrinology Group.

Verified

This patient has provided documentation of treatment at this clinic.

8
8
Age
29
Treated
2018
Success with this Doc
Yes
Treatment
Fertility Medications
Diagnosis
Endometriosis
8
8
We only met with Dr. McCoy once because we're just beginning infertility treatment. He identified and conducted a surgery that helped with our unique situation (my wife has two ovaries) and we'd have no complaints about the results.... Looking at all our factors, age, endometriosis, two ovaries, etc. Dr. McCoy looked at all options outside of IVF to give us a chance and was very helpful at giving us percentages. Based on our previous experiences, he made helpful recommendations and the pros and cons of whether to move forward with IVF or not. I appreciate his open mind.
The system for billing as pre-payment and dealing with insurance has been a difficult process [at Piedmont Reproductive Endocrinology Group]. One of our visits wasn't billed to insurance and we had to correct that.... I would recommend that you make sure you have already thought through your questions and have an idea of what you're wanting. It's good to have an open mind, but have a conversation about how far you're willing to go (IVF, egg donor, etc.) and have some questions written down so that you have a direction to take when meeting with the doctor.
Age
29
Treated
2018
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Endometriosis
8
8
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
We only met with Dr. McCoy once because we're just beginning infertility treatment. He identified and conducted a surgery that helped with our unique situation (my wife has two ovaries) and we'd have no complaints about the results. However we're just about to begin IVF so not sure what the future holds for us!
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
Ask questions! Leave with a plan in place.
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
He took the time to document all the factors to our situation, things we can do to help those factors and how reasonable it was to do them. He answered all of my prying questions :)
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
Looking at all our factors, age, endometriosis, two ovaries, etc. Dr. McCoy looked at all options outside of IVF to give us a chance and was very helpful at giving us percentages. Based on our previous experiences, he made helpful recommendations and the pros and cons of whether to move forward with IVF or not. I appreciate his open mind.
Describe your experience with the nursing staff.
The system for billing as pre-payment and dealing with insurance has been a difficult process. One of our visits wasn't billed to insurance and we had to correct that.
Describe your experience with Piedmont Reproductive Endocrinology Group.
I would recommend that you make sure you have already thought through your questions and have an idea of what you're wanting. It's good to have an open mind, but have a conversation about how far you're willing to go (IVF, egg donor, etc.) and have some questions written down so that you have a direction to take when meeting with the doctor.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
We've just begun the process. It does seem like the charges are high for some appointments, but obviously they factor in that insurance will reduce it.
8
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Piedmont Reproductive Endocrinology Group
Greenville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Travis McCoy at Piedmont Reproductive Endocrinology Group.

Verified

This patient has provided documentation of treatment at this clinic.

10
9
Age
32
Treated
2018
Success with this Doc
?
Treatment
4 Fertility Medications
Diagnosis
Anovulation, Endometriosis, Uterine Fibroids
10
9
He [Dr. Travis McCoy] was very knowledgeable in my medical concerns and gave his honest opinion of what treatment he thinks will work best. He wasn’t pushy with his recommendation and wasn’t irritated or annoyed with my notebook full of questions.... We then started with letrozole once it was determined I was t ovulating due to irregular periods. An HSG was preformed to ensure my fallopian gives weren’t blocked and it was confirmed they were open and my uterus appeared in good shape. I took letrozole for four cycles with timed intercourse. A trigger shot was administered on the third cycle. We took a break this month and will try again in December.
They [PREG-Greenville] are friendly and provide great customer service. They are sensitive to the issues and make you feel comfortable and like a person and not a number. The way their phone system is set up can be annoying. You have to leave a message for the nurses line anytime you need something. They listen to the voicemails and call you back in the order of which the call was received. Sometimes however it can take a few hours for them to get back with you which can be extremely frustrating
Age
32
Treated
2018
Success with this Doc
?
Race
Black or African-American
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 Fertility Medications
Diagnosis
Anovulation, Endometriosis, Uterine Fibroids
10
9
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
He was very knowledgeable in my medical concerns and gave his honest opinion of what treatment he thinks will work best. He wasn’t pushy with his recommendation and wasn’t irritated or annoyed with my notebook full of questions.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
To be open minded and positive. Infertility is a sensitive issue. Trust his judgement but also listen to your gut. You know your body better than anyone else.
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
I don’t feel rushed during our appointments and he is very thorough with his explanations
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
When we first met we had to test out my hug from my ectopic. We then started with letrozole once it was determined I was t ovulating due to irregular periods. An HSG was preformed to ensure my fallopian gives weren’t blocked and it was confirmed they were open and my uterus appeared in good shape. I took letrozole for four cycles with timed intercourse. A trigger shot was administered on the third cycle. We took a break this month and will try again in December. We have not fallen pregnant yet but we are extremely hopeful
Describe your experience with the nursing staff.
They are very helpful and friendly. They greet me with a smile and always ask how they can assist me. They are a great support for the doctors
Describe your experience with Piedmont Reproductive Endocrinology Group.
They are friendly and provide great customer service. They are sensitive to the issues and make you feel comfortable and like a person and not a number. The way their phone system is set up can be annoying. You have to leave a message for the nurses line anytime you need something. They listen to the voicemails and call you back in the order of which the call was received. Sometimes however it can take a few hours for them to get back with you which can be extremely frustrating
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
We are currently $2000 or so in and have more treatments since we are not yet pregnant
Describe Travis McCoy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
N/A
What specific things went wrong at Piedmont Reproductive Endocrinology Group?
  • Failed to convey critical information
Describe the specific things that went wrong at Piedmont Reproductive Endocrinology Group.
I was scheduled for an HSG and the amount was never discussed which I think is important considering insurance doesn’t cover fertility related test and they require payment before services are rendered. Luckily I had $600 to cover the procedure
10
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Piedmont Reproductive Endocrinology Group
Greenville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Travis McCoy at Piedmont Reproductive Endocrinology Group.

10
10
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Anovulation, Endometriosis, Male Factor, PCOS, Uterine Fibroids, Unexplained
10
10
Dr McCoy is a very intelligent man, but doesn't treat you like you're just some number to him. He is caring and compassionate. He takes time to listen to you and your concerns. You definitely do not feel rushed to get out of his office. He answers all questions and gives you hope to your situation. He's a very busy provider and his schedule proves that, but you don't get that sense of rush when you are in front of him. He is also a top notch surgeon who gave me hope when several other providers only had bad news. I had to go into surgery to fix one issue, but he made sure to check other things out in there to prevent having to go back in later.
MiKayla [a nurse at PREG- Asheville] is so sweet. I typically communicate with her through emails. She never seems like I'm a bother. She is always helpful.... Clomid and Letrozole to treat my anovulation. Then we discovered that my husband probably hadale infertility. That was analyized and he was give the same medications. We have been through 2 IUIs that were unsuccessful.
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Race
European, Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
Anovulation, Endometriosis, Male Factor, PCOS, Uterine Fibroids, Unexplained
10
10
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Dr McCoy is a very intelligent man, but doesn't treat you like you're just some number to him. He is caring and compassionate. He takes time to listen to you and your concerns. You definitely do not feel rushed to get out of his office. He answers all questions and gives you hope to your situation. He's a very busy provider and his schedule proves that, but you don't get that sense of rush when you are in front of him. He is also a top notch surgeon who gave me hope when several other providers only had bad news. I had to go into surgery to fix one issue, but he made sure to check other things out in there to prevent having to go back in later.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
He is very busy, so be patient. He is worth the wait.
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Whether I or my husband were seeing Dr McCoy that day, he acted as if we had just talked to him the day before. He was always friendly, positive, and knowledgeable. He is very smart, but easy to talk to. Very personable and listens.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
Clomid and Letrozole to treat my anovulation. Then we discovered that my husband probably hadale infertility. That was analyized and he was give the same medications. We have been through 2 IUIs that were unsuccessful. Taking a break at this time due to finances.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: MiKayla)
MiKayla is so sweet. I typically communicate with her through emails. She never seems like I'm a bother. She is always helpful.
Describe your experience with Piedmont Reproductive Endocrinology Group.
I enjoy PREG. Unfortunately they don't take parents from self pay patients, so that's made us have to take a break with treatments, but that's the only negative I have to say about PREG. They are always nice and helpful on the phone. Wait times are super fast from the lobby. Office is always clean and quiet. I've been to Asheville, Spartanburg, and Greenville offices.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
While I had insurance, I didn't have to pay anything other than copay. Once we lost insurance, we had to pay $475 up front for both IUI procedures.
10
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Piedmont Reproductive Endocrinology Group
Asheville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
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10
9
Age
40
Treated
2018
Success with this Doc
No
Treatment
2 IUI, Donor Sperm
Diagnosis
Uterine Fibroids, Other
10
9
Dr. McCoy met with me individually, with my partner, explained and wrote things out. He spoke to us with care and concern, expressing his feelings about what could or could not happen. He was very direct and open, which is something I prefer. I appreciated knowing every little detail...He also used paper to draw things out to clarify even more, to be sure my partner and I understood everything in front of us.
Everyone smiles [at Piedmont Reproductive Endocrinology Group] , they know you by first name, and it's always a pleasure to visit...Megan [nurse] was AMAZING!! After meeting me for the first time, she instantly built a great rapport with me and made me feel so comfortable. I suffer with anxiety, so she made me feel so calm and at ease...This clinic is very clean, spacious, neat, plenty of parenting items to read, pictures of past patients & their babies; which is such a joy to see.
Age
40
Treated
2018
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, Donor Sperm
Diagnosis
Uterine Fibroids, Other
10
9
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Dr. McCoy was very detailed, showed his experience in his field, explained in detail about the process and what to expect, good or bad. He also used paper to draw things out to clarify even more, to be sure my partner and I understood everything in front of us.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
Lay it all out for him. Tell him EXACTLY what you want.
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Dr. McCoy met with me individually, with my partner, explained and wrote things out. He spoke to us with care and concern, expressing his feelings about what could or could not happen. He was very direct and open, which is something I prefer. I appreciated knowing every little detail.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
I do not remember the exact protocol.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Megan)
Megan was AMAZING!! After meeting me for the first time, she instantly built a great rapport with me and made me feel so comfortable. I suffer with anxiety, so she made me feel so calm and at ease. Megan cared for me each time I had an appointment. She would even come out into the lobby to talk to me until I was called back, then go to meet me in back. We have a phenomenal relationship and I hope to get an opportunity to try again just to see Megan!
Describe your experience with Piedmont Reproductive Endocrinology Group.
This clinic is very clean, spacious, neat, plenty of parenting items to read, pictures of past patients & their babies; which is such a joy to see. I love the atmosphere there. Front desk staff are very nice and genuine, being sure to take care of you as soon as you walk in. The bathrooms are always clean, something we all want at a doctor's office. The rooms are always very neat, clean, and prepared for the patient. Last but not least, check out is a breeze. Everyone smiles, they know you by first name, and it's always a pleasure to visit.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
The cost for the IUI was expensive for me, but I TRULY want to be a mother so I used my savings to pay for it out of pocket because my insurance doesn't cover it. Also, the donor sperm is much more expensive. I have 2 best friends that I have been previously sexually active with years ago, that agreed to be my sperm donor, but I'm not very clear on what happened with that. It would have been more cost efficient for me.
10
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Piedmont Reproductive Endocrinology Group
Greenville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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7
5
Age
30 - 33
Treated
2014 - 2017
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Endometriosis, Unexplained
7
5
I liked Dr. McCoy as a person and a doctor, but I didn't feel he was super aggressive about treating my infertility, which isn't necessarily a bad thing. He allowed my husband and I to steer the course through our fertility treatments, but a little more guidance may have been helpful at times... At 75% of my appointments/procedures I saw a different doctor or a nurse, but I was never told before I came that he wouldn't be present.
The costs I incurred were reasonable for the treatments received [at Piedmont Reproductive Endocrinology Group]...The front desk staff doesn't seem to be trained in compassion for infertility issues. Also, their "financial counselors" are a joke. I made an appointment to find out my cost for an IVF, brought all of my insurance information. She couldn't tell me any exact costs on anything, and the range of costs to us was so broad that I might as well have just googled "how much does an IVF cost".
Age
30 - 33
Treated
2014 - 2017
Success with this Doc
No
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI
Diagnosis
Endometriosis, Unexplained
7
5
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
I liked Dr. McCoy as a person and a doctor, but I didn't feel he was super aggressive about treating my infertility, which isn't necessarily a bad thing. He allowed my husband and I to steer the course through our fertility treatments, but a little more guidance may have been helpful at times.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
If you want to actually see Dr. McCoy at a visit, make sure to request that. At 75% of my appointments/procedures I saw a different doctor or a nurse, but I was never told before I came that he wouldn't be present.
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
I felt like he was very present during our appointments, but he didn't necessarily remember me or the specifics of my case from one appointment to the next.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
We used Femara on its own for several cycles. My previous doctor had only used Clomid, so he wanted to see how I responded to Femara. We did four cycles of IUI with the injectables, but no Femara, as he said the Femara would not make a difference. All cycles failed.
Describe your experience with the nursing staff.
I saw several different nurses during my years of treatment at PREG, and they ranged quite a bit. All were nice and professional, but some seemed much more "equipped" for dealing with infertility issues that others. I had two instances where a nurse performed the IUI instead of a doctor, and neither went very well. The first took almost 25 minutes to complete, because of my weird anatomy, and was very painful during and for a long time after. The last IUI I got at PREG was performed by a nurse, who actually couldn't complete it and had to get a doctor to finish the procedure. That one also took about 30 minutes, but while it was uncomfortable, it wasn't as painful as the first.
Describe your experience with Piedmont Reproductive Endocrinology Group.
I feel like the doctors are a strength, but it's hard to know when you'll see your doctor, so most of the time you'll be dealing with the staff. The front desk staff doesn't seem to be trained in compassion for infertility issues. Also, their "financial counselors" are a joke. I made an appointment to find out my cost for an IVF, brought all of my insurance information. She couldn't tell me any exact costs on anything, and the range of costs to us was so broad that I might as well have just googled "how much does an IVF cost". I can't make a financial decision without any real information, so I decided not to move forward with the treatment with this clinic. The doctors do frequent seminars about infertility and treatments, and if you attend they give you a $250 gift certificate, but I was never able to use mine because they don't accept it toward most of the costs not covered by my insurance, and it expired before it was applicable toward any of my bills, and they absolutely would not extend the expiration date.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
The costs I incurred were reasonable for the treatments received.
What specific things went wrong at Piedmont Reproductive Endocrinology Group?
  • Lost paperwork
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Piedmont Reproductive Endocrinology Group.
At the beginning of our treatment we had a lot of issues with staff, specifically not getting calls with results. Then when i would call to follow up it always seemed like they were scrambling to find our information. I got a call with someone else's results at one point. Luckily I knew the call wasn't for me because it wasn't applicable to our treatment at the time. There were no egregious errors, just general disorganization. To be fair, this did seem to improve over time.
7
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
37 - 38
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
10
10
Dr McCoy was always personable and eager to answer all of our questions. He was super knowledgeable - especially about male fertility and sperm retrieval processes (which we had to utilize due to my husbands nerve damage). He was very caring and spoke to use using lay-terms, not medical terms we didn't understand.... Dr McCoy and his staff were very welcoming and understanding of our fertility situation. He gave us hope of having a family of our own. They took the time to learn about our history and what we wanted.
The entire staff at PREG was amazing. They were all compassionate and understanding. When the egg monitoring ultrasounds were painful (I had an ovary that liked to hide) - the nurse held my hand. With all of the blood draws, the monitoring, the planning sessions - we were there a lot. And everyone knew our names and our situation.... Total cost was about $15,000 for sperm removal procedure, egg retrieval, embryo development and embryo transfer - and ALL medications for both me and my husband.
Age
37 - 38
Treated
2016 - 2017
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Graphic Designer
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
10
10
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Dr McCoy was always personable and eager to answer all of our questions. He was super knowledgeable - especially about male fertility and sperm retrieval processes (which we had to utilize due to my husbands nerve damage). He was very caring and spoke to use using lay-terms, not medical terms we didn't understand.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
Don't be afraid to ask questions - this was all new to us and he was very patient with us and our million questions!
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Dr McCoy and his staff were very welcoming and understanding of our fertility situation. He gave us hope of having a family of our own. They took the time to learn about our history and what we wanted.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
My husband had to have a sperm retrieval procedure. Then I was put on a series of hormone injections to produce a usable number of eggs (I have PCOS, so my number of eggs was never a problem). The eggs were removed and embryo's were developed. Due to my increased level of hormones still in my system, the viable embryos (3) were frozen until my next menstrual cycle. I was then implanted with the 2 most viable embryo's - both of which were successful! I successfully carried 2 girls until the week 20 - when I went into labor. Both girls were born vaginally, but neither survived.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: I can't remember - but she was amazing!)
The entire staff at PREG was amazing. They were all compassionate and understanding. When the egg monitoring ultrasounds were painful (I had an ovary that liked to hide) - the nurse held my hand. With all of the blood draws, the monitoring, the planning sessions - we were there a lot. And everyone knew our names and our situation.
Describe your experience with Piedmont Reproductive Endocrinology Group.
The team is very knowledgeable and very, very compassionate. They take the time to know their patients and cultivate relationships. As your planning your family - they feel like an extension of your family.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
Total cost was about $15,000 for sperm removal procedure, egg retrieval, embryo development and embryo transfer - and ALL medications for both me and my husband.
Describe Travis McCoy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
We requested both viable embryo's be transferred due to our age - we wanted a better chance of implantation.
10
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Piedmont Reproductive Endocrinology Group
Greenville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

2
2
Age
32 - 34
Treated
2015 - 2017
Success with this Doc
No
Treatment
10 Fertility Medications
Diagnosis
Anovulation, PCOS, Tubal Blockage
2
2
When we first started at PREG with Dr McCoy we left feeling very positive however every visit thereafter I feel like they were less than thrilled to see us, never remembered us by name and sometimes we had appointments two or three times a week. My medication pretty much remained the same every cycle with no success cycle after cycle, when asked about moving to the next step of IUI was told it was not much different than doing what we were already doing, but if we wanted we could give it a try. I had to ask for labs to be drawn for my AMH and FSH levels and base line labs.
My prescriptions were called in to the wrong pharmacy multiple times after I had been seeing them for over 6 months. I had to call [PREG] three times in regards to calling in a prescription one time. I called and requested a billing statement for tax purposes left a message and never received a call back, so had to call again. When I ended up with a bill and questioned why as I paid my balance in full at every visit as I was self pay with no fertility coverage Holly became very rude with me and told me it was my responsibility to know how much I am suppose to pay at each visit.
Age
32 - 34
Treated
2015 - 2017
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
10 Fertility Medications
Diagnosis
Anovulation, PCOS, Tubal Blockage
2
2
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
When we first started at PREG with Dr McCoy we left feeling very positive however every visit thereafter I feel like they were less than thrilled to see us, never remembered us by name and sometimes we had appointments two or three times a week. My medication pretty much remained the same every cycle with no success cycle after cycle, when asked about moving to the next step of IUI was told it was not much different than doing what we were already doing, but if we wanted we could give it a try. I had to ask for labs to be drawn for my AMH and FSH levels and base line labs. Unfortunately after 10 failed cycles and real no explanation as to why, we decided to seek treatment elsewhere.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
Ask every question you can possibly think of, be an advocate of your infertility.
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
When we had our first meeting with Dr McCoy it was a positive experience however from there on out, he never remembered our situation or mine or my husbands names. He had to pull up and review our chart every time he saw us.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
I was started on femara only then after a few cycles of no success the trigger shot ovidrel was added then after a few cycles of no success prednisone was added. Unfortunately none of my cycles ended with success. He diagnosed me with PCOS, tubal blockage and anoovulation. The femara was to due to anoovulation the prednisone was for the PCOS and the ovidrel was to make me ovulate.
Describe your experience with the nursing staff.
Every time I was seen it was mostly by a different nurse or NP, they would ask the same questions multiple times during my appointments which made me question if they were even listening to what I was saying.
Describe your experience with Piedmont Reproductive Endocrinology Group.
Scheduling is very easy and they work with you on appointment times. The billing office/financial office is very difficult to deal with and can get very rude when questioned as to why your bill is the amount it is. Holly at the Columbia office is very un compassionate and rude.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
Follicle scan was $182 consultation was $150 all my medications were bought at my local pharmacy or through freedom fertility pharmacy
What specific things went wrong at Piedmont Reproductive Endocrinology Group?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Piedmont Reproductive Endocrinology Group.
My prescriptions were called in to the wrong pharmacy multiple times after I had been seeing them for over 6 months. I had to call three times in regards to calling in a prescription one time. I called and requested a billing statement for tax purposes left a message and never received a call back, so had to call again. When I ended up with a bill and questioned why as I paid my balance in full at every visit as I was self pay with no fertility coverage Holly became very rude with me and told me it was my responsibility to know how much I am suppose to pay at each visit.
2
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
2
Clinic
Piedmont Reproductive Endocrinology Group
Greenville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
34 - 35
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
6 Fertility Medications
Diagnosis
Endometriosis, Poor Egg Quality, Recurrent Pregnancy Loss, Other
10
10
He [Dr. Travis McCoy] always takes time with me to explain things well and help me weigh my options !... He discovered something in my uterus and a hysteroscopy was performed in October to remove it. He also did blood work that very day to diagnose me with low ovarian function and Antiphospholipid syndrome which is a blood clotting disorder...After experiencing a fee more negatives he had my husband's sample tested. After it was discovered my husband was fine- he is advising me to have a consultation on IVF due to suspicion that I may have low egg quality due to my miscarriage history and the fact that while the medicine produces multiple follicles -i have still be unable to get pregnant. I still owe all the diagnosis that I have received to him.
This clinic [Piedmont Reproductive Endocrinology Group] is great about doing contests and offering discounts. The staff is always nice and knowledgeable... The best thing is that when I have an appointment I pay my co pay and that covers whatever my doctor does that visit whether it is an ultrasound or bloodwork. There are no extra fees and I like that . The office is great about doing discounts too...I honestly haven't seen any weaknesses [with the nurses] .They are kind , understanding , they always return my calls and stay on the phone with me until I understand fully.
Age
34 - 35
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 Fertility Medications
Diagnosis
Endometriosis, Poor Egg Quality, Recurrent Pregnancy Loss, Other
10
10
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
My doctor has been forthcoming with me about everything I am up against and has dotted every "I" and crossed every "t." So far I have had surgery under him, he has diagnosed me with several issues that allow him to know how to treat me, and he has explained very well my next steps that are leading me toward IVF.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
He is a wonderful doctor!
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
He always takes time with me to explain things well and help me weigh my options !
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
Upon my first appointment in September of 2016, after having had a second miscarriage (and my regular OB didn't even check to make sure everything was cleared)...After just fifteen min of talking to me he knew something wasn't right and did a vaginal ultrasound that very day. He discovered something in my uterus and a hysteroscopy was performed in October to remove it. He also did blood work that very day to diagnose me with low ovarian function and Antiphospholipid syndrome which is a blood clotting disorder. Once I was cleared from my hysteroscopy...I started letrozol rounds in November . I did produce follicles ....But in January after two negative rounds he added injections of Ovedrel to my regimin. After experiencing a fee more negatives he had my husband's sample tested. After it was discovered my husband was fine- he is advising me to have a consultation on IVF due to suspicion that I may have low egg quality due to my miscarriage history and the fact that while the medicine produces multiple follicles -i have still be unable to get pregnant. I still owe all the diagnosis that I have received to him. My regular OB told me I was fine and that I would have to go through another miscarriage before they would even test me via bloodwork ! I am glad I know what I am up against now !!
Describe your experience with the nursing staff.
I honestly haven't seen any weaknesses .They are kind , understanding , they always return my calls and stay on the phone with me until I understand fully.
Describe your experience with Piedmont Reproductive Endocrinology Group.
This clinic is great about doing contests and offering discounts. The staff is always nice and knowledgeable.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
I don't want to list costs ....But in my state infertility treatments (ivf, etc) are not covered by insurance. The best thing is that when I have an appointment I pay my co pay and that covers whatever my doctor does that visit whether it is an ultrasound or bloodwork. There are no extra fees and I like that . The office is great about doing discounts too
10
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Piedmont Reproductive Endocrinology Group
Asheville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
10
Age
25
Treated
2016
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Endometriosis, Male Factor, Tubal Blockage
9
10
He [Dr. Travis McCoy] was so caring but at the same time realistic. When he felt it was no longer a good option for our goal of becoming pregnant he would tell us. He would still give us the option to continue what we were doing or to move to the next step. I would never question if he was wanting us to change due to he could make more money.... e was was there a doctor,as well as, a support person. When I would leave crying after any further complications or bad news he was there to help me through what ever was going on at the time. When we decided it was time to step away from infertility treatments for a while he supported us and promised he would do anything to help us when we were ready to return. I would recommend him to anyone and have recommended him to many people since, who have all felt the same.
They [Piedmont Reproductive Endo Group] are very patient centered which is one of their biggest strengths. They are very helpful and helped accommodate my crazy schedule. It did take a little bit to get my new patient appointment but never had any further issues getting an appointment when I needed it during my busy schedule. Their one weakness is that the doctors work in multiple offices and only work at the Columbia clinic certain days a week. This meant sometimes when I went to see the nurse he was not at that office to look at my results personally. He would either be called or another doctor would step in. However, I felt comfortable with the office and this was not a big issue but is a weakness.
Age
25
Treated
2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Endometriosis, Male Factor, Tubal Blockage
9
10
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
I went to him because I had heard nothing but great reviews. I worked as a high risk obstetric nurse and my patients spoke the world of him. When my husband and I decided to see a fertility specialist I did not want to see anyone else. He was everything my patients told me about him and more. He was so caring but at the same time realistic. When he felt it was no longer a good option for our goal of becoming pregnant he would tell us. He would still give us the option to continue what we were doing or to move to the next step. I would never question if he was wanting us to change due to he could make more money. My heart knew he felt this was the best choices for us. He was was there a doctor,as well as, a support person. When I would leave crying after any further complications or bad news he was there to help me through what ever was going on at the time. When we decided it was time to step away from infertility treatments for a while he supported us and promised he would do anything to help us when we were ready to return. I would recommend him to anyone and have recommended him to many people since, who have all felt the same.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
Be open to him and let him listen to your story.
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
He sat down with me and truly listened. He helped answer any questions we had, even they crazy you should know this one with no judgement. He was great at answering question with enough medical detail for me as a nurse, but able to explain perfectly to my husband with no medical background. He hugged us, did not pressure us and supported us through the process and all the tears along the way.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
He started out with femara. The first few cycle days then I would come for ultrasounds to measure the number of follicles and sizes. At that point he would instruct me to admister a trigger shot and would instruct us to have timed intercourse every other day based on when the shot was given. I would take a pregnancy test at the time of my period and call back with results. We repeated this several month due to I had responded well to the femara. Later we did the same thing but instead of time intercourse we did IUI which followed the same procedure.
Describe your experience with the nursing staff.
They were there for me to answer every crazy question I had. They always told me to never worry about any question that they are there to help me. They were my support when my husband could not be there. They helped cheer me up after crying. They made you feel positive about moving forward without giving false hope. They were everything I could have hope for in a nurse.
Describe your experience with Piedmont Reproductive Endocrinology Group.
They are very patient centered which is one of their biggest strengths. They are very helpful and helped accommodate my crazy schedule. It did take a little bit to get my new patient appointment but never had any further issues getting an appointment when I needed it during my busy schedule. Their one weakness is that the doctors work in multiple offices and only work at the Columbia clinic certain days a week. This meant sometimes when I went to see the nurse he was not at that office to look at my results personally. He would either be called or another doctor would step in. However, I felt comfortable with the office and this was not a big issue but is a weakness.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
I had insurance that had fertility coverage. I do not remember the exact costs with or without my insurance. It was very reasonable with my insurance.
Describe Travis McCoy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
We did not experience this due to we did not have IVF.
9
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
29 - 31
Treated
2017 - 2019
Success with this Doc
?
Treatment
12 Fertility Medications
Diagnosis
Endometriosis, PCOS, Uterine Fibroids, Unexplained
10
10
My experience with him has been very pleasant. I trust him as my doctor and will continue to be under his care. I feel as though Dr. McCoy has my best interest and is working hard helping my husband and I start a family. I will continue working with him as my doctor to achieve my family.... The treatment strategies involved pills, injections, and time intercourse. His next steps involve IVF but we can’t afford it. He recommends IVF because the timed intercourse with pills and injections have not been successful
Preg is a great clinic. They are organized and I’ve always been seen quickly and efficiently. I’ve always had good experiences with Preg. The staff is kind and very helpful. They have been patient and uderstnanding.... All costs are reasonable with my insurance. Each appointment is $100. The timed intercourse meds are $35 and the injection shot is $50...Very kind and welcoming. Very helpful. They always answer my questions. They have helped in financial situations with my payments. They are an awesome nursing staff.
Age
29 - 31
Treated
2017 - 2019
Success with this Doc
?
Race
Black or African-American
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
12 Fertility Medications
Diagnosis
Endometriosis, PCOS, Uterine Fibroids, Unexplained
10
10
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
My experience with him has been very pleasant. I trust him as my doctor and will continue to be under his care. I feel as though Dr. McCoy has my best interest and is working hard helping my husband and I start a family. I will continue working with him as my doctor to achieve my family.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
Be patient and trust him. Book him in advance because he travels between 2 offices for PREG.
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
He’s always taken the time to explain and answer my questions and be very thorough.I’ve always been able to receive care and answers from him. He makes me feel comfortable.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
The treatment strategies involved pills, injections, and time intercourse. His next steps involve IVF but we can’t afford it. He recommends IVF because the timed intercourse with pills and injections have not been successful
Describe your experience with the nursing staff.
Very kind and welcoming. Very helpful. They always answer my questions. They have helped in financial situations with my payments. They are an awesome nursing staff.
Describe your experience with Piedmont Reproductive Endocrinology Group.
Preg is a great clinic. They are organized and I’ve always been seen quickly and efficiently. I’ve always had good experiences with Preg. The staff is kind and very helpful. They have been patient and uderstnanding.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
All costs are reasonable with my insurance. Each appointment is $100. The timed intercourse meds are $35 and the injection shot is $50
Describe Travis McCoy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
N/a
10
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
39
Treated
2018
Success with this Doc
?
Treatment
4 IUI, 2 IVF
Diagnosis
Tubal Blockage, Immunological, Unexplained, Other
10
10
After many failed fertility treatments Dr. McCoy has given me hope. He found an issue that the other doctors missed. He recommended a surgery to correct the problem. The last doctor told me I needed to get a gestational carrier which is something I cannot do. Dr. McCoy listens to you and helps to make a treatment plan that you are comfortable with...is very compassionate and listens. He tries to make sure you understand your treatment plan.
The staff [at PREG] were all very helpful and friendly. Joni was quick emailing me back when I had questions...Strengths: friendly staff, clean office, compassionate, knowledgeable nurses, doctors delegate with each other about difficult cases Weaknesses: hard to get in touch with a financial person, sometimes it's hard to get an appointment...Consult fee $200...I had uterine scarring from a c-section in 2005. He found it by doing a few test. One that includes a ultrasound and saline. After 1 fresh and 4 frozen transfers with genetic testing he was trying to figure out why they all failed. Everything lab wise looked good. However, due to scarring from previous pregnancy he feels like it has caused implantation issues. He suggested uterine surgery to remove the scarring. It was done laparoscopically in November 2018. Recovery time was around 2 weeks. I hope to do a FET as soon as possible.
Age
39
Treated
2018
Success with this Doc
?
Race
Other, Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
4 IUI, 2 IVF
Diagnosis
Tubal Blockage, Immunological, Unexplained, Other
10
10
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
After many failed fertility treatments Dr. McCoy has given me hope. He found an issue that the other doctors missed. He recommended a surgery to correct the problem. The last doctor told me I needed to get a gestational carrier which is something I cannot do. Dr. McCoy listens to you and helps to make a treatment plan that you are comfortable with.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
He is an amazing doctor who cares.
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Dr. McCoy is very compassionate and listens. He tries to make sure you understand your treatment plan.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
I had uterine scarring from a c-section in 2005. He found it by doing a few test. One that includes a ultrasound and saline. After 1 fresh and 4 frozen transfers with genetic testing he was trying to figure out why they all failed. Everything lab wise looked good. However, due to scarring from previous pregnancy he feels like it has caused implantation issues. He suggested uterine surgery to remove the scarring. It was done laparoscopically in November 2018. Recovery time was around 2 weeks. I hope to do a FET as soon as possible.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Joni)
The staff were all very helpful and friendly. Joni was quick emailing me back when I had questions.
Describe your experience with Piedmont Reproductive Endocrinology Group.
Strengths: friendly staff, clean office, compassionate, knowledgeable nurses, doctors delegate with each other about difficult cases Weaknesses: hard to get in touch with a financial person, sometimes it's hard to get an appointment
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
Consult fee $200 Insurance paid for most of the surgery due to it being gynecological $750 out of pocket
10
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Travis McCoy at Piedmont Reproductive Endocrinology Group.

Verified

This patient has provided documentation of treatment at this clinic.

9
10
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Endometriosis, Uterine Fibroids
9
10
Dr. McCoy was very caring and made sure all my questions were answered. When I had a setback he was responsive and did not dismiss as if I did not know my body. The pain I had prior to surgery has decreased due to surgery and pelvic floor therapy.... Dr. M was honest and upfront. He did not make promises about our ability to become or maintain a pregnancy. However, he did improve my overall quality of life by addressing the health of my uterus. He answered all my questions and did not make me feel like I was bothering him.
The clinic staff [at Piedmont Reproductive Group- Columbia] are friendly and engaging. They were helpful and sought answers effectively. The space itself was neat and comfortable. Also, the waiting room was quiet. However, bring your sweater.. it can be a littl chilly.... The nursing staff returned phone called within timely fashion and answered questions to the best of their ability. During the exams they were friendly and engaging.
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
Yes
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IUI
Diagnosis
Endometriosis, Uterine Fibroids
9
10
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Dr. McCoy was very caring and made sure all my questions were answered. When I had a setback he was responsive and did not dismiss as if I did not know my body. The pain I had prior to surgery has decreased due to surgery and pelvic floor therapy.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
Go with your questions ready. Dr. McCoy did not make me feel rush and he listened to my symptoms. He explained that the pain I was having was not normal and should not have been ignored
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Dr. M was honest and upfront. He did not make promises about our ability to become or maintain a pregnancy. However, he did improve my overall quality of life by addressing the health of my uterus. He answered all my questions and did not make me feel like I was bothering him.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
Dr. MCCoy’s focus was to make sure my uterus was healthy and ready to become pregnant if that was Gods plan. He removed endometriosis and fibroids that were causing me extreme pain and the focus was to improve my quality of life.
Describe your experience with the nursing staff.
The nursing staff returned phone called within timely fashion and answered questions to the best of their ability. During the exams they were friendly and engaging.
Describe your experience with Piedmont Reproductive Endocrinology Group.
The clinic staff are friendly and engaging. They were helpful and sought answers effectively. The space itself was neat and comfortable. Also, the waiting room was quiet. However, bring your sweater.. it can be a littl chilly.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
The cost was reasonable.
What specific things went wrong at Piedmont Reproductive Endocrinology Group?
  • Scheduled the wrong procedure
9
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
26 - 28
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
1 Egg Freezing, IVF, Donor Sperm
Diagnosis
Male Factor
10
10
[Dr. Travis McCoy is] Very compassionate about his care. With every appointment taking his time and writing down step by step the process and what to expect, and why he choose to do it that way. Always allowed time for questions and concerns . Was always confident in his work and positive about outcome but also truthful about the unexpected.
Beginning of treatment [at PREG-Greenville] starting with Harvesting sperm from my partner, never could get sperm externally so we continued with sperm retrieval. This also resulted in no sperm. During this process I had an egg retrieval, which resulted in freezing of eggs due to the amount of no sperm. Soon after we decided to move forward with donor sperm. 13 eggs fertilized and we ended up with 2 viable embryos. Using only one egg our first IVF treatment resulted in a pregnancy. We now have a 7week old miracle baby gir.
Age
26 - 28
Treated
2016 - 2018
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Egg Freezing, IVF, Donor Sperm
Diagnosis
Male Factor
10
10
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Very compassionate about his care. With every appointment taking his time and writing down step by step the process and what to expect, and why he choose to do it that way. Always allowed time for questions and concerns . Was always confident in his work and positive about outcome but also truthful about the unexpected.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
To trust him
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Took his time, explained the process in depth every step of the way
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
Beginning of treatment starting with Harvesting sperm from my partner, never could get sperm externally so we continued with sperm retrieval. This also resulted in no sperm. During this process I had an egg retrieval, which resulted in freezing of eggs due to the amount of no sperm. Soon after we decided to move forward with donor sperm. 13 eggs fertilized and we ended up with 2 viable embryos. Using only one egg our first IVF treatment resulted in a pregnancy. We now have a 7week old miracle baby gir.
Describe your experience with the nursing staff.
Outstanding and caring
Describe your experience with Piedmont Reproductive Endocrinology Group.
Caring and always greeted with great staff, from every area of the clinic. Great costumer service and patient satisfaction. Felt like the staff became family. Always offered to help answer any questions and pocketed explanations for any questions.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
10l for ivf
Describe Travis McCoy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
We wanted multiple embryos transferred but with the research done on it and what our Dr. recommended we went with one
10
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Piedmont Reproductive Endocrinology Group
Greenville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Travis McCoy at Piedmont Reproductive Endocrinology Group.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
26 - 27
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
10
10
Dr. McCoy was extremely thorough from the beginning. I will never forget him giving me a tissue and telling me he was going to do everything he could for myself and my husband as I sat in his office and cried. He went above and beyond at every appointment and always explained everything step-by-step. I could have never asked for a better doctor and I will use him when it is time again!
PREG is amazing, from the first phone call I knew I was at the right place. I remember the day I called to schedule my husband's SA and I was sobbing. The lady on the other side of the phone said "don't cry, we are going to get you in and get things going." ... The nursing staff were great at PREG, they saw the emotional side of me often at appointments and always comforted me. I will never forget the day I graduated and how sad I was to leave them.
Age
26 - 27
Treated
2017 - 2018
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
10
10
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Dr. McCoy treated us like we were family and did everything he could to help us at every visit. He was honest, but had the best bedside manner. He understands the feelings involved in infertility and he keeps that in mind. I could never say enough good about him!
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
I have already told several friends to request him as their doctor and I always let them know that he will make sure he does whatever he can to make your dreams come true.
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Dr. McCoy was extremely thorough from the beginning. I will never forget him giving me a tissue and telling me he was going to do everything he could for myself and my husband as I sat in his office and cried. He went above and beyond at every appointment and always explained everything step-by-step. I could have never asked for a better doctor and I will use him when it is time again!
Describe your experience with the nursing staff.
The nursing staff were great at PREG, they saw the emotional side of me often at appointments and always comforted me. I will never forget the day I graduated and how sad I was to leave them.
Describe your experience with Piedmont Reproductive Endocrinology Group.
PREG is amazing, from the first phone call I knew I was at the right place. I remember the day I called to schedule my husband's SA and I was sobbing. The lady on the other side of the phone said "don't cry, we are going to get you in and get things going."
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
$10,000
Describe Travis McCoy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
Dr. McCoy suggested we transfer one embryo and explained why the benefits outweighed the risks.
10
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Piedmont Reproductive Endocrinology Group
Greenville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
35
Treated
2018
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Male Factor
9
9
Dr.McCoy is compassionate towards us and our situation. He took time to explain everything and the probability of our chances of having a biological baby. We always left his office knowing what to expect each time.... My husband took medication for about a year to see if it would help with his situation and had to do several sperm samples. After a year of that zero sperm was still not found so we proceeded with the TESE procedure. That’s when we were given the answer that my husband did have sperm in another area.
Overall the clinic [PREG] is organized and every one working there is friendly and shows care. However, the billing department is difficult to get a hold of to get questions answered. It would be nice to get return calls within a 24-48 hour period. Some billing staff did follow up on returning your calls and some do not.... The nurses showed compassion during my husbands surgery. They explained in detail what to expect and Home care.
Age
35
Treated
2018
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Male Factor
9
9
How was your experience with Travis McCoy at Piedmont Reproductive Endocrinology Group?
Dr.McCoy is compassionate towards us and our situation. He took time to explain everything and the probability of our chances of having a biological baby. We always left his office knowing what to expect each time.
What's one piece of advice would you give a prospective patient of Travis McCoy at Piedmont Reproductive Endocrinology Group?
To be patient with the process of what you may be going through.
During treatment, were you treated like a number or a human with Travis McCoy at Piedmont Reproductive Endocrinology Group?
He took the time to explain my husbands situation and options available to us.
Describe the protocols Travis McCoy used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
My husband took medication for about a year to see if it would help with his situation and had to do several sperm samples. After a year of that zero sperm was still not found so we proceeded with the TESE procedure. That’s when we were given the answer that my husband did have sperm in another area.
Describe your experience with the nursing staff.
The nurses showed compassion during my husbands surgery. They explained in detail what to expect and Home care.
Describe your experience with Piedmont Reproductive Endocrinology Group.
Overall the clinic is organized and every one working there is friendly and shows care. However, the billing department is difficult to get a hold of to get questions answered. It would be nice to get return calls within a 24-48 hour period. Some billing staff did follow up on returning your calls and some do not.
Describe the costs associated with your care under Travis McCoy at Piedmont Reproductive Endocrinology Group.
Our out of pocket expenses include medication copays and surgery for TESE that was not covered by insurance.
What specific things went wrong at Piedmont Reproductive Endocrinology Group?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Piedmont Reproductive Endocrinology Group.
We did request medical records to be sent for second opinion and had to put in a request a few times.
9
Doctor
Travis McCoy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Piedmont Reproductive Endocrinology Group
Greenville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Travis McCoy at Piedmont Reproductive Endocrinology Group.