Trimble Spitzer

Naval Medical Center Portsmouth

Medical SchoolEastern Virginia Jones
ResidencyGeorge Washington
FellowshipUCSF
Portsmouth
620 John Paul Jones Circle
Portsmouth, VA 23708
866-645-4584
On a scale from 0-10, how likely are you to recommend Trimble Spitzer to a friend?
Neutral: 100%8
1 assessment
  • 0% Strongly recommend (9-10)
  • 100% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend Naval Medical Center Portsmouth to a friend?
Strongly recommend: 50%Neutral: 50%9
2 assessments
  • 50% Strongly recommend (9-10)
  • 50% Neutral (7-8)
  • 0% Don't recommend (0-6)
1 assessment
8
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Unexplained
8
With military medicine sometimes there is a feeling of being a number. Dr Spitzer has been great though and has thoroughly explained things through the process and always answered any questions we've had.... There could haven been a bit more communication on different aspects of procedures during different phases. Other than that Dr Sputzer has been great. I've seen others have complaints about her bed side manner not being good but I haven't experienced anything like that.
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Age
35 - 36
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Unexplained
8
How was your experience with Trimble Spitzer at Naval Medical Center Portsmouth?
There could haven been a bit more communication on different aspects of procedures during different phases. Other than that Dr Sputzer has been great. I've seen others have complaints about her bed side manner not being good but I haven't experienced anything like that.
What's one piece of advice would you give a prospective patient of Trimble Spitzer at Naval Medical Center Portsmouth?
Ask questions if you have any while you're in the office.
During treatment, were you treated like a number or a human with Trimble Spitzer at Naval Medical Center Portsmouth?
With military medicine sometimes there is a feeling of being a number. Dr Spitzer has been great though and has thoroughly explained things through the process and always answered any questions we've had.
Describe the protocols Trimble Spitzer used in your cycles at Naval Medical Center Portsmouth and their degree of success.
I wish there could be more protocol on specific locations and she worked in one location. The communication with The Jones Institute could be better as we didn't have the paperwork the first time due to we didn't get it from the clinic the day before. I feel like the strategies and if thkngs arent happening positively then doing something different the next time.
Describe your experience with the nursing staff.
The nurse at Portsmouth Naval is great but the same can't be said for the various ones at Langley.
Describe your experience with Naval Medical Center Portsmouth.
Portsmouth clinic is very nice and has great equipment but Langley doesn't even compare. Portsmouth's clinic is also in an area of the hospital that feels a little more quiet and set aside but Langley is not this way
Describe the costs associated with your care under Trimble Spitzer at Naval Medical Center Portsmouth.
With Tricare we are so far responsible for the sperm washing. There will be higher costs associated with IVF.
Describe Trimble Spitzer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Naval Medical Center Portsmouth.
This hasn't been discussed but is potentially next step.
8
Doctor
Trimble Spitzer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Naval Medical Center Portsmouth
Portsmouth
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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