Rated 10
Strongly recommend: 100%10
100% strongly recommend
4 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.9
6.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Texas - San Antonio
Residency
U. of Texas Southwestern Med School
Fellowship
University Hospitals Cleveland Med Ctr/Case Western Reserve U.

How Doctor Communicates

nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Valerie Libby works in 1 office at

Shady Grove Fertility Atlanta
Rated 8.3
Strongly recommend: 68%Neutral: 13%Don't recommend: 19%8.3

Explore Clinic
Sandy Springs
5445 Meridian Mark Road
Atlanta, GA 30342

4 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2022, Consult
NPS
10
NPS
9
Age 35
Diminished Ovarian Reserve
South Asian
Income $100K - $199K
2nd of 2 Docs
2 Egg Freezing With Other Docs
2 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I went to Dr. Libby for a second opinion/consultation. Unfortunately my prior egg retrievals/embryo freezing did not lead to a normal embryo so I wanted to try a different approach with a new doctor...[she gave me] a thorough explanation of my hormone levels, my treatment plan was being throughly reviewed, and I felt more prepared mentally as to what to expect for my treatment cycle..
The costs for 2 cycle of embryo banking is around $21k and does not include and embryo PGT testing..all the staff at Shady Grove. They are very prompt on the communication, all communicate effectively together, and available through our portal system and by phone quickly...The strengths include prompt follow-up, keeping updated on the treatment plan, phone calls to explain next steps, and access to lab work
How was your experience with Valerie Libby at Shady Grove Fertility Atlanta?
I met Dr. Libby for the first time over zoom about 3 months ago and she was very thorough, realistic and helped me set expectations as to what approach to take given that I did not have any successful normal embryos retrieved at an another reproductive clinic.
What's one piece of advice would you give a prospective patient of Valerie Libby at Shady Grove Fertility Atlanta?
To be open minded and ask questions about anything you do not understand about your protocol
During treatment, were you treated like a number or a human with Valerie Libby at Shady Grove Fertility Atlanta?
I went to Dr. Libby for a second opinion/consultation. Unfortunately my prior egg retrievals/embryo freezing did not lead to a normal embryo so I wanted to try a different approach with a new doctor. I felt for the first time I was actually getting a thorough explanation of my hormone levels, my treatment plan was being throughly reviewed, and I felt more prepared mentally as to what to expect for my treatment cycle due to Dr. Libby's guidance
Describe the protocols Valerie Libby used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
I have not started my IVF treatment but will be going through two embryo freezing cycles with the microdose Lupron flare and the rationale is that I have a diminished ovarian reserve!
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Quiana)
Hi! I love all the staff at Shady Grove. They are very prompt on the communication, all communicate effectively together, and available through our portal system and by phone quickly!
Describe your experience with Shady Grove Fertility Atlanta.
Shady Grove is definitely a busy clinic and took 3 months to be able to see Dr. Libby but glad I waited. The strengths include prompt follow-up, keeping updated on the treatment plan, phone calls to explain next steps, and access to lab work
Describe the costs associated with your care under Valerie Libby at Shady Grove Fertility Atlanta.
The costs for 2 cycle of embryo banking is around $21k and does not include and embryo PGT testing
Describe Valerie Libby's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
I don't have any comments on this issue
10
Doctor
Valerie Libby
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Adaptability
5 of 5
9
Clinic
Shady Grove Fertility Atlanta
Marietta
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Unknown Success
NPS
10
NPS
10
PCOS
Black or African-American
Income $50K - $99K
Sales Representative
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr, Libby] was very patient when my computer kept preventing us from hearing and seeing each other in the consultation. Dr. Libby was personable to see where I was at mentally with the process l, since I had a terrible experience at my last Fertility office... didn’t try to force IVF on me. She actually suggested fertility medications first, and monitoring...She told me things about my egg count and follicles that the last clinic never explained
I haven’t physically been to the clinic [of Shady Grove Fertility Atlanta] yet but I do like the communication through the patient portal and email. I like that it seems like the clinic all works together as a team, and are on the same page...Dr. Libby didn’t try to force IVF on me. She actually suggested fertility medications first, and monitoring...[she] was personable to see where I was at mentally with the process l, since I had a terrible experience at my last Fertility office
How was your experience with Valerie Libby at Shady Grove Fertility Atlanta?
She is pretty fresh out of bed school, and seems eager to work with patients. I laughed after the call with her when she told me, “ you have allot of eggs.” Fertility treatments can feel gloomy but she made it funny. I haven’t meant with her in person yet, but I’m going to take the trip to Atlanta because she helped me put things in a different perspective. She didn’t try to force me to be her patient, she invited me to be her patient. That’s the difference.
What's one piece of advice would you give a prospective patient of Valerie Libby at Shady Grove Fertility Atlanta?
Ask her questions about your medical history and reports l. She told me things about my egg count and follicles that the last clinic never explained this. I could have had fertility medications a long time ago.
During treatment, were you treated like a number or a human with Valerie Libby at Shady Grove Fertility Atlanta?
She was very patient when my computer kept preventing us from hearing and seeing each other in the consultation. Dr. Libby was personable to see where I was at mentally with the process l, since I had a terrible experience at my last Fertility office. I didn’t feel she was in a rush, or that she felt bothered by me seeking out her services. I feel she was trying to utilize the consultation as an opportunity to earn my business, and Dr. Libby didn’t try to force IVF on me. She actually suggested fertility medications first, and monitoring.
Describe your experience with Shady Grove Fertility Atlanta.
I haven’t physically been to the clinic yet but I do like the communication through the patient portal and email. I like that it seems like the clinic all works together as a team, and are on the same page. Nothing is worst when everyone in the office doesn’t seem to know what they’re doing.
Describe Valerie Libby's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
We didn’t get into this conversation yet.
10
Doctor
Valerie Libby
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Atlanta
Sandy Springs
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 39 - 40
1 IVF
Endometriosis
Ashkenazi Jewish
Income $100K - $199K
3rd of 3 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Libby was just amazing. We had a long journey and she was right there with us in the trenches. She was our third fertility doctor. She thought outside the box, was willing to try new things, was open to our questions, and used her team to help us. She is kind, and truly listens to you and our partners needs and concerns...She knew me, she knew my husband, she knew what we had been through....
They [Shady Grove Fertility Atlanta] have a big team which is great because you have someone always looking at your case, someone is always on call, there is someone always around, but it also mean you need to also be on top of your case. And sometimes communication can be hard...[nurse] Karen, I would not have survived this without her...She [Dr. Libby] thought outside the box, was willing to try new things, was open to our questions, and used her team to help us. She is kind, and truly listens to you and our partners needs and concerns...
How was your experience with Valerie Libby at Shady Grove Fertility Atlanta?
Wow, Dr. Libby was just amazing. We had a long journey and she was right there with us in the trenches. She was our third fertility doctor. She thought outside the box, was willing to try new things, was open to our questions, and used her team to help us. She is kind, and truly listens to you and our partners needs and concerns.
What's one piece of advice would you give a prospective patient of Valerie Libby at Shady Grove Fertility Atlanta?
Come with good questions because she will help you get the answers you need.
During treatment, were you treated like a number or a human with Valerie Libby at Shady Grove Fertility Atlanta?
She knew me, she knew my husband, she knew what we had been through.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Karen)
Karen, I would not have survived this without her!
Describe your experience with Shady Grove Fertility Atlanta.
They have a big team which is great because you have someone always looking at your case, someone is always on call, there is someone always around, but it also mean you need to also be on top of your case. And sometimes communication can be hard.
What specific things went wrong at Shady Grove Fertility Atlanta?
  • Provided conflicting information
10
Doctor
Valerie Libby
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Atlanta
Sandy Springs
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 33 - 34
1 Fertility Medications
Unexplained
European
Income $50K - $99K
Nurse or HC Services
5th of 5 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Valerie Libby] was really thorough...had me see several specialists after looking through my history that nobody has ever thought to do before. I went through extensive testing and work ups and added baby aspirin to my regime along with specific vitamins for my husband before have a treatment...made me feel really cared for...The only doctor that has listened and helped us become successful.
[ Shady Grove Fertility Atlanta] is beautiful and calming. When waiting they check on you. When in the second waiting room I had several people asl how I was feeling. It was clean and everyone was smiling. Everyone introduced themselves. We laughed and told stories. It was a very intimate experience...[Doctor] had me see several specialists after looking through my history that nobody has ever thought to do before.
How was your experience with Valerie Libby at Shady Grove Fertility Atlanta?
She is amazing. Great bedside manner. The only doctor that has listened and helped us become successful. She took her time and was really thorough with her testing to make sure all of the bases were covered. We spoke indepth about my feelings with th treatments and came up with a plan together
What's one piece of advice would you give a prospective patient of Valerie Libby at Shady Grove Fertility Atlanta?
She is awesome. Trust her and trust the process.
During treatment, were you treated like a number or a human with Valerie Libby at Shady Grove Fertility Atlanta?
She took her time with me. Explained everything. Was very thorough.
Describe the protocols Valerie Libby used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
She had me see several specialists after looking through my history that nobody has ever thought to do before. I went through extensive testing and work ups and added baby aspirin to my regime along with specific vitamins for my husband before have a treatment. After having my positive test they started medications right away and made me feel really cared for
Describe your experience with the nursing staff at Shady Grove Fertility Atlanta.
They took their time to call me and explain everything.
Describe your experience with Shady Grove Fertility Atlanta.
It is beautiful and calming. When waiting they check on you. When in the second waiting room I had several people asl how I was feeling. It was clean and everyone was smiling. Everyone introduced themselves. We laughed and told stories. It was a very intimate experience
Describe the costs associated with your care under Valerie Libby at Shady Grove Fertility Atlanta.
Everything was mostly covered by my insurance
Describe Valerie Libby's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
We did not do a transfer but I would trust whatever she said
10
Doctor
Valerie Libby
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Atlanta
Sandy Springs
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5