How was your experience with Vicken Sahakian at Pacific Fertility Center LA?
His bedside manner is horrible. He told our surrogate she is crazy to do this. Further, after an unexplained unsuccessful retrieval he said theres no explanation and he doesnt guarantee anything. However he added if I ever want to have children I need to do another cycle IMMEDIATELY. Yes i made 2 perfect embryos but the doctor sold the clinic mid cycle and checked out completely. No notice to his patients and no reassurance quality of care would be upheld.
What's one piece of advice would you give a prospective patient of Vicken Sahakian at Pacific Fertility Center LA?
Wait 2-3 more years until the clinic resolves the transition from the sale of the clinic and absolutely monitor clinic results. To be honest I would tell people to run for their lives!
During treatment, were you treated like a number or a human with Vicken Sahakian at Pacific Fertility Center LA?
The doctor sold the clinic in the middle of our stim cycle. Did not show up for transfer to our surrogate and told me after multiple failed procedures that he doesnt guarantee anything and I can take a hike. Literally exact words used after spending 60k with no results. Horrible experience. Failed retrieval and failed transfer. Doctor refuses to provide certain records. Just a huge mess.
Describe the protocols Vicken Sahakian used in your cycles at Pacific Fertility Center LA and their degree of success.
Lupron, gonal f, menupour. However absolutely no support on taking supplemental vitamins and no recommendations on acupuncture. Just terrible communication. The results reflect this. Hes checked out.
Describe your experience with your nurse at Pacific Fertility Center LA. (Assigned nurse: Jessica)
Super confusing never accessible. Always talked down to me. Always providing wrong information at one point they thought they were reading my patient file but uh hum....yes same 1st name different patient records after I took the time to verify my date of birth. All they said was oopsie daisies.
Describe your experience with Pacific Fertility Center LA.
Very weak communication, billing personnel are very disorganized and always reflect balances were owed after I had paid. I literally kept payment receipts on me every time I went to the clinic I knew someone was going to tell me I owed a balance. It's really really bad!
Describe your experience with your monitoring appointments at Pacific Fertility Center LA.
I was definitely a number. My name was mixed up several times, waits were painfully long and actual screening took seconds. However billing appointments took up to 2 hours per visit. After all I brought receipts and it took them hours to find and resolve.
Describe the costs associated with your care under Vicken Sahakian at Pacific Fertility Center LA.
Worst billing experience. After first retrieval coming out of surgery, the billing director asked if she could help me pull my credit card from my purse because there was an IV in my arm. Not sure why this wasnt resolved BEFORE I went in for surgery. It goes on and on...just horrible.
Describe Vicken Sahakian's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center LA.
He doesnt care as long as payments go through with billing dept.
What specific things went wrong at Pacific Fertility Center LA?
- Failed to call in prescriptions to pharmacy
- Lost paperwork
- Failed to call with results
- Failed to send your chart to another clinic
- Failed to inform you of changes in protocol
- Lost results
- Provided conflicting information
- Failed to convey critical information
- Failed to consider drug intolerance
- Canceled a cycle due to clinic error