Rated 10
Strongly recommend: 100%10
100% strongly recommend
1 review
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
2
2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Illinois at Chicago
Residency
Johns Hopkins Hospital.
Fellowship
Warren Alpert Medical School of Brown U
Virginia Mensah works at

Women & Infants Hospital
Rated 6.8
Strongly recommend: 44%Neutral: 14%Don't recommend: 42%6.8

Explore Clinic
Providence
101 Dudley Street
Providence, RI 02905
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
10
NPS
5
Age 35
4 IUI
Unexplained
Latinx
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Doesn't Recommend
Unsuccessful
She [Dr. Virginia Mensah] was very detailed and explained the process from beginning to end. When I had my chemical she was very empathetic and brought on the positivity to make me keep going. She explained all of the good and the bad of IUI and IVF to make me come to an informed decision...she assured me that although it was not the result I wanted, that to look at the positive side which is "I can get pregnant" this helped me on my decision to further fertility treatment and move to the next step of IVF.
[Women & Infants Hospital]Strengths is the doctor.. she's [Dr. Mensah] a pleasure to work with. The clinics weakness is the receptionist team they are unorganized unfortunately, not professional on the phones, when I called a few times they made me feel like I was interrupting them...Some of the nurses rushed me off the phone if I had questions or answered generically. For the most part in office they are kind.
How was your experience with Virginia Mensah at Women & Infants Hospital?
She was very detailed and explained the process from beginning to end. When I had my chemical she was very empathetic and brought on the positivity to make me keep going. She explained all of the good and the bad of IUI and IVF to make me come to an informed decision.
What's one piece of advice would you give a prospective patient of Virginia Mensah at Women & Infants Hospital?
Bring a list of questions you want answered to your appointment. I did not do this and on the way home I was thinking of questions I should have asked that I did not.
During treatment, were you treated like a number or a human with Virginia Mensah at Women & Infants Hospital?
She was very empathetic and positive. When I had a chemical pregnancy she assured me that although it was not the result I wanted, that to look at the positive side which is "I can get pregnant" this helped me on my decision to further fertility treatment and move to the next step of IVF. She also provided me with references and peer groups to look into to deal with grief and also infertility peer groups through Resolve.
Describe the protocols Virginia Mensah used in your cycles at Women & Infants Hospital and their degree of success.
For 4 IUI cycles, it was clomid high dose, 3 produced negative results and 1 miscarriage. I just started IVF so I am currently on birth control pills until in ready to start stims.
Describe your experience with the nursing staff at Women & Infants Hospital.
Some of the nurses rushed me off the phone if I had questions or answered generically. For the most part in office they are kind.
Describe your experience with Women & Infants Hospital.
Strengths is the doctor.. she's a pleasure to work with. The clinics weakness is the receptionist team they are unorganized unfortunately, not professional on the phones, when I called a few times they made me feel like I was interrupting them
Describe the costs associated with your care under Virginia Mensah at Women & Infants Hospital.
They bill each time you have an appointment but you don't receive the bill until a month or more later
Describe Virginia Mensah's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Women & Infants Hospital.
N/A
What specific things went wrong at Women & Infants Hospital?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at Women & Infants Hospital.
For one of my IUI cycles, I was never called with the results during the timeframe they told me they would call 1-5 pm. I called after hours and got their answering service and they paged a nurse to call me to tell me my pregnancy test was negative. It was a really bad day. And one instance where I had to keep calling the office so they could send in my prescription
10
Doctor
Virginia Mensah
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
5
Clinic
Women & Infants Hospital
Providence
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5