Rated 8.8
Strongly recommend: 71%Neutral: 18%Don't recommend: 11%8.8
71% strongly recommend
29 reviews
Humanity
9.2
9.2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.3
9.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.3
8.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Penn St
Residency
U. of Virginia
Fellowship
UCSF

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Wendy Shelly works at

Fertility Specialists Medical Group
Rated 7.6
Strongly recommend: 57%Neutral: 19%Don't recommend: 25%7.6

Explore Clinic
San Diego
8010 Frost Street
San Diego, CA 92123
Carlsbad
6125 Paseo del Norte
Carlsbad, CA 92011

29 patient reviews

2017, Unsuccessful
NPS
10
NPS
10
Age 35
2 IUI
Poor Egg Quality
Income $0 - $49K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Over all great caring dr [Dr. Wendy Shelly]. I felt very comfortable. I really liked her a lot. Very precessional, knowledgeable, caring, sweet. Alswwys listebs to what you say. Answers and questions. Always returns your emails and calls. Very compassionate.... She used cloned pills and then injections for a couple of weeks to get ready for IUI. Didn’t work both try’s.
Very perfessiinal. Great friendly staff [at Fertility Specialists Medical Group]. Always there to help. Always willing to answer your questions orconcerns. Know things and don’t act like they don’t. Very nice and sweet. I don’t see any weaknesses at all. Great office and staff.... Very knowledgeable, caring, sweet, always there to help and available. Great staff.
How was your experience with Wendy Shelly at Fertility Specialists Medical Group?
Over all great caring dr. I felt very comfortable. I really liked her a lot. Very precessional, knowledgeable, caring, sweet. Alswwys listebs to what you say. Answers and questions. Always returns your emails and calls. Very compassionate.
What's one piece of advice would you give a prospective patient of Wendy Shelly at Fertility Specialists Medical Group?
She really Kirsten’s and does all she can to help and test everything. Like your friend.
During treatment, were you treated like a number or a human with Wendy Shelly at Fertility Specialists Medical Group?
She was a great doctor. Listened and cared.
Describe the protocols Wendy Shelly used in your cycles at Fertility Specialists Medical Group and their degree of success.
She used cloned pills and then injections for a couple of weeks to get ready for IUI. Didn’t work both try’s.
Describe your experience with the nursing staff at Fertility Specialists Medical Group.
Very knowledgeable, caring, sweet, always there to help and available. Great staff.
Describe your experience with Fertility Specialists Medical Group.
Very perfessiinal. Great friendly staff. Always there to help. Always willing to answer your questions orconcerns. Know things and don’t act like they don’t. Very nice and sweet. I don’t see any weaknesses at all. Great office and staff.
Describe the costs associated with your care under Wendy Shelly at Fertility Specialists Medical Group.
IUI and medication like 2500-2800
10
Doctor
Wendy Shelly
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Fertility Specialists Medical Group
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2013 - 2018, Unknown Success
NPS
10
NPS
10
Age 33 - 38
9 IUI
1 IVF
Diminished Ovarian Reserve
Male Factor
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
[Dr. Wendy Shelly is a] Caring and compassionate doctor. Sees all her own patients and performs all ultrasounds and procedures. Provides detailed information about all treatment options. Never makes you feel pressured into any decision or treatment. Tailors care specifically to each individual...Caring bedside manner, warm, friendly, never makes you feel rushed. Explains information with detail and answers questions thoroughly.
[The nursing staff at Fertility Specialists Medical Group is] Responsive to questions and returned calls quickly...Smaller clinic, clean, organized, professional. Staff knows you by first name. Ancillary clinical staff and front office does have a somewhat high turnover rate but are all trained well. Feels like family!...Caring and compassionate doctor [Dr. Wendy Shelly]. Sees all her own patients and performs all ultrasounds and procedures. Provides detailed information about all treatment options. Never makes you feel pressured into any decision or treatment. Tailors care specifically to each individual.
How was your experience with Wendy Shelly at Fertility Specialists Medical Group?
Caring and compassionate doctor. Sees all her own patients and performs all ultrasounds and procedures. Provides detailed information about all treatment options. Never makes you feel pressured into any decision or treatment. Tailors care specifically to each individual.
During treatment, were you treated like a number or a human with Wendy Shelly at Fertility Specialists Medical Group?
Caring bedside manner, warm, friendly, never makes you feel rushed. Explains information with detail and answers questions thoroughly.
Describe your experience with the nursing staff at Fertility Specialists Medical Group.
Responsive to questions and returned calls quickly.
Describe your experience with Fertility Specialists Medical Group.
Smaller clinic, clean, organized, professional. Staff knows you by first name. Ancillary clinical staff and front office does have a somewhat high turnover rate but are all trained well. Feels like family!
10
Doctor
Wendy Shelly
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Specialists Medical Group
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Unsuccessful
NPS
8
NPS
8
Age 29 - 30
3 IUI
1 IVF
1 Egg Freezing
1 Embryo Freezing
South Asian
Income $200K - $499K
Engineer
1st of 2 Docs
Donor Sperm
Neutral
Neutral
Unsuccessful
Very personal, very compassionate, very detail oriented...Very compassionate doctor [Dr Wendy Shelly] but things just didnt work out..when we finally did IVF after 3 unsuccessful iuis and even that didnt workout..she took the time to jot every detail down and look carefully if we are missing something...
Very personal, very compassionate, very detail oriented...Very compassionate doctor [Dr Wendy Shelly] but things just didnt work out..when we finally did IVF after 3 unsuccessful iuis and even that didnt workout..she took the time to jot every detail down and look carefully if we are missing something...
How was your experience with Wendy Shelly at Fertility Specialists Medical Group?
Very compassionate doctor but things just didnt work out..when we finally did IVF after 3 unsuccessful iuis and even that didnt workout..she took the time to jot every detail down and look carefully if we are missing something...
What's one piece of advice would you give a prospective patient of Wendy Shelly at Fertility Specialists Medical Group?
None
During treatment, were you treated like a number or a human with Wendy Shelly at Fertility Specialists Medical Group?
Very personal, very compassionate, very detail oriented
8
Doctor
Wendy Shelly
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Fertility Specialists Medical Group
San Diego
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
9
NPS
9
Age 33 - 34
3 IUI
1 IVF
Poor Egg Quality
Unexplained
European
Income $100K - $199K
Only Doc Seen
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Wendy Shelly has been excellent to work with. She genuinely cares about your family building journey and fertility success...takes a thoughtful approach to treatment and uses what she thinks is the best medical approach to help you reach your fertility goals...straightforward and will always offer all available options to you while explaining in detail all of the pros and cons...caters her approach to our results.
[Nurses at Fertility Specialists Medical Group] show genuine care for the patient...lead IVF nurse was extremely knowledgeable...always responsive to all emails and calls...strengths of our clinic included appointment availability that fit with customers working a standard M-F work schedule...excellent customer service and quality of care...weaknesses of our clinic included paid parking and lack of an electronic form completion system.
How was your experience with Wendy Shelly at Fertility Specialists Medical Group?
Dr. Wendy Shelly has been excellent to work with. She genuinely cares about your family building journey and fertility success. She takes a thoughtful approach to treatment and uses what she thinks is the best medical approach to help you reach your fertility goals. She is straightforward and will always offer all available options to you while explaining in detail all of the pros and cons.
During treatment, were you treated like a number or a human with Wendy Shelly at Fertility Specialists Medical Group?
She always takes time to listen to our questions, provide thoughtful answers and caters her approach to our results.
Describe your experience with your nurse at Fertility Specialists Medical Group. (Assigned nurse: Stephanie Peck)
The nursing team was amazing! They all show genuine care for the patient and are warm at each visit. The lead IVF nurse was extremely knowledgeable and helpful guiding us through the IVF process. She explained the IVF process in great detail and walked us through the entire way. She was always responsive to all emails and calls.
Describe your experience with Fertility Specialists Medical Group.
The strengths of our clinic included appointment availability that fit with customers working a standard M-F work schedule, they provided excellent customer service and quality of care. The weaknesses of our clinic included paid parking and lack of an electronic form completion system.
Describe the costs associated with your care under Wendy Shelly at Fertility Specialists Medical Group.
Approximately $1,500 per IUI and aprroximately $11,500 for IVF Egg Retrieval (no embryos were available for preservation or transfer).
What specific things went wrong at Fertility Specialists Medical Group?
  • Provided conflicting information
9
Doctor
Wendy Shelly
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Fertility Specialists Medical Group
San Diego
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5