William Butler

Central Georgia Fertility Navicent

Available Lines of Communication

Nurse available by email
Nurse email
Nurse available by direct line
Direct line to nurse
Not available by cell phone
Not available by personal cell phone
Medical SchoolAlbany Med Ctr
ResidencyJohns Hopkins
FellowshipMed Col of Georgia
Macon
777 Hemlock Street
Macon, GA 31201
478.633.1000
On a scale from 0-10, how likely are you to recommend William Butler to a friend?
Strongly recommend: 36%Neutral: 40%Don't recommend: 24%7.8
6 assessments
  • 36% Strongly recommend (9-10)
  • 40% Neutral (7-8)
  • 24% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
8.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
8.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
6.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Central Georgia Fertility Navicent to a friend?
Strongly recommend: 53%Neutral: 34%Don't recommend: 13%8.6
11 assessments
  • 53% Strongly recommend (9-10)
  • 34% Neutral (7-8)
  • 13% Don't recommend (0-6)
6 assessments
5
6
Age
31 - 32
Treated
2019 - 2020
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Endometriosis, PCOS
5
6
Dr. Butler is very blunt and always seems rushed. I felt like my questions were more dismissed than answered in some cases. He seems educated on treatment techniques and surgical techniques. Geographically they aren’t many fertility options and he doesn’t offer IVF, but the clinic will monitor patients doing IVF out of Atlanta so that is nice.... The doctor wasn’t super personable and was really all about business, but the nurse seemed like she really cared about me personally.
The staff in the clinic [Central Georgia Fertility] are friendly and welcoming. The biggest negative is the clinic is small so if the physician or nurse are out then patients can’t be seen at all. The financial coordinator is really helpful and calls patients whenever there are any insurance concerns and is always happy to answer questions and assist....The nurse is awesome! She is generally quick to answer questions via call, text, or email. She advocates on behalf of the patient to the doctor. She is compassionate and shows she really cares about the patient. She also goes above and beyond for necessary insurance approvals etc.
Age
31 - 32
Treated
2019 - 2020
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Professor
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Endometriosis, PCOS
5
6
How was your experience with William Butler at Central Georgia Fertility Navicent?
Dr. Butler is very blunt and always seems rushed. I felt like my questions were more dismissed than answered in some cases. He seems educated on treatment techniques and surgical techniques. Geographically they aren’t many fertility options and he doesn’t offer IVF, but the clinic will monitor patients doing IVF out of Atlanta so that is nice.
What's one piece of advice would you give a prospective patient of William Butler at Central Georgia Fertility Navicent?
When you go to see him, don’t expect great bedside manner. He will give you a quick and blunt explanation of what is going on and the treatment he recommends. Make sure you have your questions ready and advocate for yourself to get them answered.
During treatment, were you treated like a number or a human with William Butler at Central Georgia Fertility Navicent?
The doctor wasn’t super personable and was really all about business, but the nurse seemed like she really cared about me personally.
Describe the protocols William Butler used in your cycles at Central Georgia Fertility Navicent and their degree of success.
I was diagnosed with PCOS initially. I did several cycles of femara that were successful in ovulation but not pregnancy. I then had an exploratory surgery where I was diagnosed with stage 4 endometriosis. I had the endometriosis removed during the surgery. I then moved on to gonal f injections with a trigger shot and IUI. I have done 3 unsuccessful cycles so far.
Describe your experience with your nurse at Central Georgia Fertility Navicent. (Assigned nurse: Deanna Nelson)
The nurse is awesome! She is generally quick to answer questions via call, text, or email. She advocates on behalf of the patient to the doctor. She is compassionate and shows she really cares about the patient. She also goes above and beyond for necessary insurance approvals etc.
Describe your experience with Central Georgia Fertility Navicent.
The staff in the clinic are friendly and welcoming. The biggest negative is the clinic is small so if the physician or nurse are out then patients can’t be seen at all. The financial coordinator is really helpful and calls patients whenever there are any insurance concerns and is always happy to answer questions and assist.
Describe the costs associated with your care under William Butler at Central Georgia Fertility Navicent.
The costs are similar to every fertility doctor. The nice thing is they always communicate the potential costs up front. The office even let me know my husbands insurance would cover some of the fertility treatments and encouraged me to get on his insurance.
What specific things went wrong at Central Georgia Fertility Navicent?
  • Failed to call with results
5
Doctor
William Butler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Central Georgia Fertility Navicent
Macon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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7
8
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Male Factor, PCOS
7
8
Dr. Butler was very nice and welcoming. I can tell he assessed all my files because he was very educated on my history when I came to my appointment. After many follow up questions he did an ultrasound to see if my metformin was helping my PCOS symptoms. I fell like Dr. Butler was very up front with everything and did not sugar coat anything. I suggested that IVF was going to most likely be our best option due to my PCOS and my husbands low speed count.
So far, everyone [Central Georgia Fertility] I have met is very kind and informative. From the nurses to the front desk ladies, everyone is a great part of the team. I would say maybe they could work on their communication skills just a bit more, but overall we are happy with their office... I would say the only negative thing I have come across is that the receptionist isn’t always quick to respond or to send things.
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
Fertility Medications
Diagnosis
Male Factor, PCOS
7
8
How was your experience with William Butler at Central Georgia Fertility Navicent?
I am a military wife and new to the area. Dr. Butler was very nice and welcoming. I can tell he assessed all my files because he was very educated on my history when I came to my appointment. After many follow up questions he did an ultrasound to see if my metformin was helping my PCOS symptoms. I fell like Dr. Butler was very up front with everything and did not sugar coat anything. I suggested that IVF was going to most likely be our best option due to my PCOS and my husbands low speed count.
What's one piece of advice would you give a prospective patient of William Butler at Central Georgia Fertility Navicent?
Be ready to hear the truth and facts.
During treatment, were you treated like a number or a human with William Butler at Central Georgia Fertility Navicent?
Dr. Butler was very straight and to the point, but I could also tell he cared.
Describe the protocols William Butler used in your cycles at Central Georgia Fertility Navicent and their degree of success.
Unfortunately I don’t have much to comment on this quite yet because I have yet to go through this with Dr.Butler
Describe your experience with the nursing staff.
They were so kind and personable!
Describe your experience with Central Georgia Fertility Navicent.
So far, everyone I have met is very kind and informative. From the nurses to the front desk ladies, everyone is a great part of the team. I would say maybe they could work on their communication skills just a bit more, but overall we are happy with their office
Describe the costs associated with your care under William Butler at Central Georgia Fertility Navicent.
Luckily since I am a military spouse, so far all of my appointments have been covered. But IVF is not covered
What specific things went wrong at Central Georgia Fertility Navicent?
  • Failed to call with results
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Central Georgia Fertility Navicent.
I would say the only negative thing I have come across is that the receptionist isn’t always quick to respond or to send things. My husband had sent her paper work so his records could be sent to the Urologist. But when it came time for his appointment, the paperwork had not been sent. Also they told us that when my husbands semen analysis was ready, they would call with the results, but we had to call them.
7
Doctor
William Butler
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
8
Clinic
Central Georgia Fertility Navicent
Macon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
10
Age
27 - 28
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
4 IUI, Donor Sperm
Diagnosis
Anovulation, PCOS, Other
8
10
Dr. Butler is not a warm man, which can contribute to a feeling of being just a number. He did, however, go over all results thoroughly with me and my spouse and made it clear he was invested in our care... is very knowledgeable, but seems to be less hands on with treatment. We were seen by another doctor in the practice far more than Doctor Butler. He was very efficient in establishing a course of treatment and was thorough in all diagnoses.
Cynthia [nurse at Central Georgia Fertility Navicent] is WONDERFUL! She was beyond caring and compassionate. Dee [nurse] was not quite as warm and seemed very disinterested in our care...Very well organized and the staff is very knowledgeable. Due to the small size of the practice, it is easy to get to know everyone on staff. The clinic is great about explaining the cost of treatment as well as scheduling appointments to the patient's needs.
Age
27 - 28
Treated
2017 - 2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, Donor Sperm
Diagnosis
Anovulation, PCOS, Other
8
10
How was your experience with William Butler at Central Georgia Fertility Navicent?
Doctor Butler is very knowledgeable, but seems to be less hands on with treatment. We were seen by another doctor in the practice far more than Doctor Butler. He was very efficient in establishing a course of treatment and was thorough in all diagnoses.
What's one piece of advice would you give a prospective patient of William Butler at Central Georgia Fertility Navicent?
Do not take his seemingly detached personality personally.
During treatment, were you treated like a number or a human with William Butler at Central Georgia Fertility Navicent?
Dr. Butler is not a warm man, which can contribute to a feeling of being just a number. He did, however, go over all results thoroughly with me and my spouse and made it clear he was invested in our care.
Describe the protocols William Butler used in your cycles at Central Georgia Fertility Navicent and their degree of success.
Doctor Butler began with bloodwork which showed elevated prolactin. He repeated the bloodwork and followed it with an MRI to conclude with the diagnosis of pituitary microadenoma. He prescribed medication to treat the symptoms and also prescribed letrozol to induce ovulation. When the initial dose was ineffective, Dr. Butler increased the dose. We became pregnant via our 4th IUI.
Describe your experience with the nursing staff.
Cynthia is WONDERFUL! She was beyond caring and compassionate. Dee was not quite as warm and seemed very disinterested in our care.
Describe your experience with Central Georgia Fertility Navicent.
Very well organized and the staff is very knowledgeable. Due to the small size of the practice, it is easy to get to know everyone on staff. The clinic is great about explaining the cost of treatment as well as scheduling appointments to the patient's needs.
What specific things went wrong at Central Georgia Fertility Navicent?
  • Failed to send your chart to another clinic
8
Doctor
William Butler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Central Georgia Fertility Navicent
Macon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with William Butler at Central Georgia Fertility Navicent.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
34 - 35
Treated
2016 - 2017
Success with this Doc
No
Treatment
1 Fertility Medications
Diagnosis
Endometriosis
10
10
Very very kind Dr. Very nice and supportive. He [Dr. Butler] addresses you and sits right next to you on your level.he held my hand as he explained my endometriosis diagnosis. He took his time and explained everything thouroughly.... After all testing to ensure I ovulate and have good egg reserve and that my husband's sperm were good. He immediately seemed to know I had endometriosis. He scheduled the remove surgery 1 month later.
I love the clinic [Central Georgia Fertility Navicent] but the iui with meds is extremely expensive. The location is great, all staff friendly and knowledgeable. Decisions are made quickly and based on what is best for you. I never felt pressured to have to do anything including meds.... at my initial visit the nurse took all notes for me because the information was overwhelming... Iui with meds would have been 4k which in my opinion the odds were not good enough for that amount.
Age
34 - 35
Treated
2016 - 2017
Success with this Doc
No
Race
European, Latino, Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Endometriosis
10
10
How was your experience with William Butler at Central Georgia Fertility Navicent?
Very very kind Dr. Very nice and supportive. He addresses you and sits right next to you on your level.he held my hand as he explained my endometriosis diagnosis. He took his time and explained everything thouroughly.
What's one piece of advice would you give a prospective patient of William Butler at Central Georgia Fertility Navicent?
He is very fast moving and ready to attack infertility at all angles.
During treatment, were you treated like a number or a human with William Butler at Central Georgia Fertility Navicent?
Dr butler is very kind and treated me like I was his child. We were recommended to do iui but it is very expensive, 4k with meds so am looking into other clinics
Describe the protocols William Butler used in your cycles at Central Georgia Fertility Navicent and their degree of success.
After all testing to ensure I ovulate and have good egg reserve and that my husband's sperm were good. He immediately seemed to know I had endometriosis. He scheduled the remove surgery 1 month later. And the following month we started back trying to conceive , still no luck then referred to do iui
Describe your experience with the nursing staff.
Very kind, explains everything in details and at my initial visit the nurse took all notes for me because the information was overwhelming
Describe your experience with Central Georgia Fertility Navicent.
I love the clinic but the iui with meds is extremely expensive. The location is great, all staff friendly and knowledgeable. Decisions are made quickly and based on what is best for you. I never felt pressured to have to do anything including meds.
Describe the costs associated with your care under William Butler at Central Georgia Fertility Navicent.
I paid my copays of 75 each visit, which were a lot and deductible for surgery , no other services were covered by my insurance. Iui with meds would have been 4k which in my opinion the odds were not good enough for that amount.
10
Doctor
William Butler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Central Georgia Fertility Navicent
Macon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with William Butler at Central Georgia Fertility Navicent.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
28
Treated
2015
Success with this Doc
Yes
Treatment
3 Fertility Medications
Diagnosis
Anovulation, Unexplained
10
10
...it felt like he and his staff knew who I was from the moment I got there. I didn't have to repeat old information and he was thorough with all questions I came with.
They [the nurses] were personable and didn't make you feel rushed.
Age
28
Treated
2015
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Fertility Medications
Diagnosis
Anovulation, Unexplained
10
10
How was your experience with William Butler at Central Georgia Fertility Navicent?
Nice guy who really seemed to know my case and medical history upon my arrival.
What's one piece of advice would you give a prospective patient of William Butler at Central Georgia Fertility Navicent?
You're going to be overwhelmed simply because of the type of treatment being that it feels so personal. He is kind and caring, you have nothing to fear, he was open to any and all questions. Nothing bad to say.
During treatment, were you treated like a number or a human with William Butler at Central Georgia Fertility Navicent?
Dr. Butler personally knew my information from the paperwork I completed beforehand. He didn't wait until he was in with me to do it, it felt like he and his staff knew who I was from the moment I got there. I didn't have to repeat old information and he was thorough with all questions I came with.
Describe your experience with the nursing staff.
They were personable and didn't make you feel rushed.
10
Doctor
William Butler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Central Georgia Fertility Navicent
Macon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
10
10
Age
35
Treated
2017
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Endometriosis
10
10
Dr. Butler always made sure to take the time to explain procedures and recommendations. He explained medical terms easy without expecting us to know them. I always feel at ease at his office...He explained the first procedure being surgery so he could hopefully cut down on the amount of procedures for Infertility if there was a diagnosis...First he did laparoscopic surgery and found endometriosis. After lasering it out since it was stage 2, he felt like I could get pregnant within the next few months. I did 3 IUI cycles of medications, 1 cycle was cancelled due to a tornado interrupting the insemination. 1 cycle did not work & another cycle my body ovulated early
They [Central Georgia Fertility Navicent] are very busy so it takes a while to get in, however, once an established patient they can make accomodations when needed or if there are concerns and questions. I loved being treated as a person every time going into the office...Both nurses were aware when there was a sensitive time during each cycle & were empathetic when needed...1 cycle did not work & another cycle my body ovulated early
Age
35
Treated
2017
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
Endometriosis
10
10
How was your experience with William Butler at Central Georgia Fertility Navicent?
Dr. Butler always made sure to take the time to explain procedures and recommendations. He explained medical terms easy without expecting us to know them. He explained the first procedure being surgery so he could hopefully cut down on the amount of procedures for Infertility if there was a diagnosis.
What's one piece of advice would you give a prospective patient of William Butler at Central Georgia Fertility Navicent?
Don't be afraid to ask as many questions as needed
During treatment, were you treated like a number or a human with William Butler at Central Georgia Fertility Navicent?
Dr. Butler always made sure to take the time to explain procedures and recommendations. He explained medical terms easy without expecting us to know them. I always feel at ease at his office.
Describe the protocols William Butler used in your cycles at Central Georgia Fertility Navicent and their degree of success.
First he did laparoscopic surgery and found endometriosis. After lasering it out since it was stage 2, he felt like I could get pregnant within the next few months. I did 3 IUI cycles of medications, 1 cycle was cancelled due to a tornado interrupting the insemination. 1 cycle did not work & another cycle my body ovulated early
Describe your experience with your nurse at Central Georgia Fertility Navicent. (Assigned nurse: Dee and cynthia)
Both nurses were aware when there was a sensitive time during each cycle & were empathetic when needed
Describe your experience with Central Georgia Fertility Navicent.
They are very busy so it takes a while to get in, however, once an established patient they can make accomodations when needed or if there are concerns and questions. I loved being treated as a person every time going into the office.
Describe the costs associated with your care under William Butler at Central Georgia Fertility Navicent.
Tricare paid for treatment during IUI cycles & there was co pays for each medication & appt
10
Doctor
William Butler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Central Georgia Fertility Navicent
Macon
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with William Butler at Central Georgia Fertility Navicent.