Rated 8
Strongly recommend: 40%Neutral: 40%Don't recommend: 19%8
40% strongly recommend
6 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.4
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.4
6.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Albany Med Ctr
Residency
Johns Hopkins
Fellowship
Med Col of Georgia

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
William Butler works at

Central Georgia Fertility Navicent
Rated 9
Strongly recommend: 65%Neutral: 24%Don't recommend: 11%9

Explore Clinic
Macon
777 Hemlock Street
Macon, GA 31201

1 patient review filtered by:

Clear Filters
2019 - 2020, Unknown Success
NPS
5
NPS
6
Age 31 - 32
3 IUI
Endometriosis
PCOS
European
Income $100K - $199K
Professor
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Dr. Butler is very blunt and always seems rushed. I felt like my questions were more dismissed than answered in some cases. He seems educated on treatment techniques and surgical techniques. Geographically they aren’t many fertility options and he doesn’t offer IVF, but the clinic will monitor patients doing IVF out of Atlanta so that is nice.... The doctor wasn’t super personable and was really all about business, but the nurse seemed like she really cared about me personally.
The staff in the clinic [Central Georgia Fertility] are friendly and welcoming. The biggest negative is the clinic is small so if the physician or nurse are out then patients can’t be seen at all. The financial coordinator is really helpful and calls patients whenever there are any insurance concerns and is always happy to answer questions and assist....The nurse is awesome! She is generally quick to answer questions via call, text, or email. She advocates on behalf of the patient to the doctor. She is compassionate and shows she really cares about the patient. She also goes above and beyond for necessary insurance approvals etc.
How was your experience with William Butler at Central Georgia Fertility Navicent?
Dr. Butler is very blunt and always seems rushed. I felt like my questions were more dismissed than answered in some cases. He seems educated on treatment techniques and surgical techniques. Geographically they aren’t many fertility options and he doesn’t offer IVF, but the clinic will monitor patients doing IVF out of Atlanta so that is nice.
What's one piece of advice would you give a prospective patient of William Butler at Central Georgia Fertility Navicent?
When you go to see him, don’t expect great bedside manner. He will give you a quick and blunt explanation of what is going on and the treatment he recommends. Make sure you have your questions ready and advocate for yourself to get them answered.
During treatment, were you treated like a number or a human with William Butler at Central Georgia Fertility Navicent?
The doctor wasn’t super personable and was really all about business, but the nurse seemed like she really cared about me personally.
Describe the protocols William Butler used in your cycles at Central Georgia Fertility Navicent and their degree of success.
I was diagnosed with PCOS initially. I did several cycles of femara that were successful in ovulation but not pregnancy. I then had an exploratory surgery where I was diagnosed with stage 4 endometriosis. I had the endometriosis removed during the surgery. I then moved on to gonal f injections with a trigger shot and IUI. I have done 3 unsuccessful cycles so far.
Describe your experience with your nurse at Central Georgia Fertility Navicent. (Assigned nurse: Deanna Nelson)
The nurse is awesome! She is generally quick to answer questions via call, text, or email. She advocates on behalf of the patient to the doctor. She is compassionate and shows she really cares about the patient. She also goes above and beyond for necessary insurance approvals etc.
Describe your experience with Central Georgia Fertility Navicent.
The staff in the clinic are friendly and welcoming. The biggest negative is the clinic is small so if the physician or nurse are out then patients can’t be seen at all. The financial coordinator is really helpful and calls patients whenever there are any insurance concerns and is always happy to answer questions and assist.
Describe the costs associated with your care under William Butler at Central Georgia Fertility Navicent.
The costs are similar to every fertility doctor. The nice thing is they always communicate the potential costs up front. The office even let me know my husbands insurance would cover some of the fertility treatments and encouraged me to get on his insurance.
What specific things went wrong at Central Georgia Fertility Navicent?
  • Failed to call with results
5
Doctor
William Butler
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
6
Clinic
Central Georgia Fertility Navicent
Macon
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5