Rated 8
Strongly recommend: 40%Neutral: 40%Don't recommend: 19%8
40% strongly recommend
6 reviews
Humanity
8.8
8.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.3
9.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.4
6.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Albany Med Ctr
Residency
Johns Hopkins
Fellowship
Med Col of Georgia

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
William Butler works at

Central Georgia Fertility Navicent
Rated 9
Strongly recommend: 65%Neutral: 24%Don't recommend: 11%9

At 1 office

Macon
777 Hemlock Street
Macon, GA 31201
478.633.1000
Explore Clinic

2 patient reviews filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
7
NPS
8
Age 28 - 29
Male Factor
PCOS
European
Income $50K - $99K
Teacher
2nd of 2 Docs
Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
Dr. Butler was very nice and welcoming. I can tell he assessed all my files because he was very educated on my history when I came to my appointment. After many follow up questions he did an ultrasound to see if my metformin was helping my PCOS symptoms. I fell like Dr. Butler was very up front with everything and did not sugar coat anything. I suggested that IVF was going to most likely be our best option due to my PCOS and my husbands low speed count.
So far, everyone [Central Georgia Fertility] I have met is very kind and informative. From the nurses to the front desk ladies, everyone is a great part of the team. I would say maybe they could work on their communication skills just a bit more, but overall we are happy with their office... I would say the only negative thing I have come across is that the receptionist isn’t always quick to respond or to send things.
How was your experience with William Butler at Central Georgia Fertility Navicent?
I am a military wife and new to the area. Dr. Butler was very nice and welcoming. I can tell he assessed all my files because he was very educated on my history when I came to my appointment. After many follow up questions he did an ultrasound to see if my metformin was helping my PCOS symptoms. I fell like Dr. Butler was very up front with everything and did not sugar coat anything. I suggested that IVF was going to most likely be our best option due to my PCOS and my husbands low speed count.
What's one piece of advice would you give a prospective patient of William Butler at Central Georgia Fertility Navicent?
Be ready to hear the truth and facts.
During treatment, were you treated like a number or a human with William Butler at Central Georgia Fertility Navicent?
Dr. Butler was very straight and to the point, but I could also tell he cared.
Describe the protocols William Butler used in your cycles at Central Georgia Fertility Navicent and their degree of success.
Unfortunately I don’t have much to comment on this quite yet because I have yet to go through this with Dr.Butler
Describe your experience with the nursing staff at Central Georgia Fertility Navicent.
They were so kind and personable!
Describe your experience with Central Georgia Fertility Navicent.
So far, everyone I have met is very kind and informative. From the nurses to the front desk ladies, everyone is a great part of the team. I would say maybe they could work on their communication skills just a bit more, but overall we are happy with their office
Describe the costs associated with your care under William Butler at Central Georgia Fertility Navicent.
Luckily since I am a military spouse, so far all of my appointments have been covered. But IVF is not covered
What specific things went wrong at Central Georgia Fertility Navicent?
  • Failed to call with results
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Central Georgia Fertility Navicent.
I would say the only negative thing I have come across is that the receptionist isn’t always quick to respond or to send things. My husband had sent her paper work so his records could be sent to the Urologist. But when it came time for his appointment, the paperwork had not been sent. Also they told us that when my husbands semen analysis was ready, they would call with the results, but we had to call them.
7
Doctor
William Butler
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
8
Clinic
Central Georgia Fertility Navicent
Macon
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
8
NPS
10
Age 27 - 28
1 IUI
Donor Sperm
Anovulation
PCOS
Other
European
Income $50K - $99K
Teacher
1st of 2 Docs
3 IUI With Other Docs
LGBTQ
Neutral
Strongly Recommends
Successful
Dr. Butler is not a warm man, which can contribute to a feeling of being just a number. He did, however, go over all results thoroughly with me and my spouse and made it clear he was invested in our care... is very knowledgeable, but seems to be less hands on with treatment. We were seen by another doctor in the practice far more than Doctor Butler. He was very efficient in establishing a course of treatment and was thorough in all diagnoses.
Cynthia [nurse at Central Georgia Fertility Navicent] is WONDERFUL! She was beyond caring and compassionate. Dee [nurse] was not quite as warm and seemed very disinterested in our care...Very well organized and the staff is very knowledgeable. Due to the small size of the practice, it is easy to get to know everyone on staff. The clinic is great about explaining the cost of treatment as well as scheduling appointments to the patient's needs.
How was your experience with William Butler at Central Georgia Fertility Navicent?
Doctor Butler is very knowledgeable, but seems to be less hands on with treatment. We were seen by another doctor in the practice far more than Doctor Butler. He was very efficient in establishing a course of treatment and was thorough in all diagnoses.
What's one piece of advice would you give a prospective patient of William Butler at Central Georgia Fertility Navicent?
Do not take his seemingly detached personality personally.
During treatment, were you treated like a number or a human with William Butler at Central Georgia Fertility Navicent?
Dr. Butler is not a warm man, which can contribute to a feeling of being just a number. He did, however, go over all results thoroughly with me and my spouse and made it clear he was invested in our care.
Describe the protocols William Butler used in your cycles at Central Georgia Fertility Navicent and their degree of success.
Doctor Butler began with bloodwork which showed elevated prolactin. He repeated the bloodwork and followed it with an MRI to conclude with the diagnosis of pituitary microadenoma. He prescribed medication to treat the symptoms and also prescribed letrozol to induce ovulation. When the initial dose was ineffective, Dr. Butler increased the dose. We became pregnant via our 4th IUI.
Describe your experience with the nursing staff at Central Georgia Fertility Navicent.
Cynthia is WONDERFUL! She was beyond caring and compassionate. Dee was not quite as warm and seemed very disinterested in our care.
Describe your experience with Central Georgia Fertility Navicent.
Very well organized and the staff is very knowledgeable. Due to the small size of the practice, it is easy to get to know everyone on staff. The clinic is great about explaining the cost of treatment as well as scheduling appointments to the patient's needs.
What specific things went wrong at Central Georgia Fertility Navicent?
  • Failed to send your chart to another clinic
8
Doctor
William Butler
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Central Georgia Fertility Navicent
Macon
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5