William Cooper (retired)

Available Lines of Communication

Not available by email
Nurse available by direct line
Direct line to nurse
Available by cell phone
Doctor personal cell phone
Medical SchoolU. of Florida
ResidencyJohns Hopkins
FellowshipJohns Hopkins
On a scale from 0-10, how likely are you to recommend William Cooper (retired) to a friend?
Strongly recommend: 53%Don't recommend: 47%6.7
2 assessments
  • 53% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 47% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
10
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Good
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

2 assessments
10
10
Age
21 - 25
Treated
2012 - 2016
Success with this Doc
Yes
Treatment
4 Fertility Medications
Diagnosis
PCOS
10
10
He [Dr. Cooper] is extremely intelligent. You can feel it when he walks in the room. He knows exactly what he's going to do the moment he walks in. He knows your case. He knows your treatment. He always has an answer and is confident in his work. I'm a huge fan and trust him whole heartedly...Tell him everything and let him work his magic...
[Coast Fertility Specialists is] Quaint. Clean. Efficient. Dated, but not an issue. Overall fine...[Nurses are] Always friendly. Always had my charts ready. Super quick with blood draws and urine tests. Efficient and kind...
Age
21 - 25
Treated
2012 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 Fertility Medications
Diagnosis
PCOS
10
10
How was your experience with William Cooper (retired) at Coastal Fertility Specialists?
He is extremely intelligent. You can feel it when he walks in the room. He knows exactly what he's going to do the moment he walks in. He knows your case. He knows your treatment. He always has an answer and is confident in his work. I'm a huge fan and trust him whole heartedly.
What's one piece of advice would you give a prospective patient of William Cooper (retired) at Coastal Fertility Specialists?
Tell him everything and let him work his magic.
During treatment, were you treated like a number or a human with William Cooper (retired) at Coastal Fertility Specialists?
Dr Cooper and his staff always we're extremely friendly. They never made me feel rushed. The office was never overcrowded. Everything is very laid back and relaxed. I actually enjoy going there.
Describe the protocols William Cooper (retired) used in your cycles at Coastal Fertility Specialists and their degree of success.
After a slew of hormone panels and doing a 24 hour postcoital sperm analysis (meaning the sperm was sampled from inside of me 24hrs after sex), he knew I had PCOS and needed to start me on medication. I was cycleless, after all. So we started on BCPs and dexamethasone and realized that wasn't the answer (to down stimulate hormones). Provera (10mg 5days to inside period) So we tried Femara 2.5mg with several ultrasounds to check folicular growth. Nothing. Provera (10mg 5days to inside period) Tried 5mg Femara and had excellent follicle growth, but didn't ovulate. Provera (10mg 5days to inside period) Third cycle we did Femara 5mg with an HCG trigger shot. I became pregnant with that third round. I used vaginally inserted suppositories of progesterone from the day I found out I was pregnant (home pregnancy test) until I was 13wks along to be on the safe side. I didn't have low progesterone, but knew it was a potential effect of the PCOS. I wasn't willing to take chances and specifically requested it. I wasn't offered it. He agreed willingly without ever batting an eye. Made me feel good about my request and how willing he was to prescribe it to me.
Describe your experience with the nursing staff.
Always friendly. Always had my charts ready. Super quick with blood draws and urine tests. Efficient and kind.
Describe your experience with Coastal Fertility Specialists.
Quaint. Clean. Efficient. Dated, but not an issue. Overall fine.
Describe the costs associated with your care under William Cooper (retired) at Coastal Fertility Specialists.
$40 co-pay for each visit - included all bloodwork, ultrasounds, etc... $50 for one round of HCG trigger shots.
10
Doctor
William Cooper (retired)
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Coastal Fertility Specialists
Bluffton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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3
3
Age
36
Treated
2015
Success with this Doc
No
Treatment
5 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
3
3
We started with Femara alone and that was unsuccessful. He [Dr. William Cooper] soon after recommended IUI which we did several times. He didn’t really tell us why this was the best option, but we believed he knew what was best. After several failed attempts, we were told about cysts I had on my ovaries. I felt this should have been told to me earlier in the process and by the doctor instead of a nurse.
Much of the clinic [Coastal Fertility Specialists-Wilmington] was out dated. They needed renovations. Sometimes I felt like my privacy was not a main concern. The staff was friendly, but I feel the doctor used methods that were dated. ... The nurses were always friendly and would respond to me when asked a question or concern... I believe each IUI was around $300
Age
36
Treated
2015
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
3
3
How was your experience with William Cooper (retired) at Coastal Fertility Specialists?
At first we thought he was very thourough, however as time went on, we realized this was not the case. Several tests that should have been done were not. Also some information that he should have told us, he failed to
What's one piece of advice would you give a prospective patient of William Cooper (retired) at Coastal Fertility Specialists?
Research on your own and ask questions
During treatment, were you treated like a number or a human with William Cooper (retired) at Coastal Fertility Specialists?
We got to know the staff well and felt like more than just a nimber
Describe the protocols William Cooper (retired) used in your cycles at Coastal Fertility Specialists and their degree of success.
We started with Femara alone and that was unsuccessful. He soon after recommended IUI which we did several times. He didn’t really tell us why this was the best option, but we believed he knew what was best. After several failed attempts, we were told about cysts I had on my ovaries. I felt this should have been told to me earlier in the process and by the doctor instead of a nurse.
Describe your experience with the nursing staff.
The nurses were always friendly and would respond to me when asked a question or concern
Describe your experience with Coastal Fertility Specialists.
Much of the clinic was out dated. They needed renovations. Sometimes I felt like my privacy was not a main concern. The staff was friendly, but I feel the doctor used methods that were dated. I cannot think of anything else here
Describe the costs associated with your care under William Cooper (retired) at Coastal Fertility Specialists.
I believe each IUI was around $300
What specific things went wrong at Coastal Fertility Specialists?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
3
Doctor
William Cooper (retired)
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Coastal Fertility Specialists
Wilimington
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with William Cooper (retired) at Coastal Fertility Specialists.

Verified

This patient has provided documentation of treatment at this clinic.