How was your experience with William Cooper at Coastal Fertility Specialists?
At first we thought he was very thourough, however as time went on, we realized this was not the case. Several tests that should have been done were not. Also some information that he should have told us, he failed to
What's one piece of advice would you give a prospective patient of William Cooper at Coastal Fertility Specialists?
Research on your own and ask questions
During treatment, were you treated like a number or a human with William Cooper at Coastal Fertility Specialists?
We got to know the staff well and felt like more than just a nimber
Describe the protocols William Cooper used in your cycles at Coastal Fertility Specialists and their degree of success.
We started with Femara alone and that was unsuccessful. He soon after recommended IUI which we did several times. He didn’t really tell us why this was the best option, but we believed he knew what was best. After several failed attempts, we were told about cysts I had on my ovaries. I felt this should have been told to me earlier in the process and by the doctor instead of a nurse.
Describe your experience with the nursing staff.
The nurses were always friendly and would respond to me when asked a question or concern
Describe your experience with Coastal Fertility Specialists.
Much of the clinic was out dated. They needed renovations. Sometimes I felt like my privacy was not a main concern. The staff was friendly, but I feel the doctor used methods that were dated. I cannot think of anything else here
Describe the costs associated with your care under William Cooper at Coastal Fertility Specialists.
I believe each IUI was around $300
What specific things went wrong at Coastal Fertility Specialists?
- Lost paperwork
- Lost appointments
- Failed to call with results
- Lost results
- Provided conflicting information
- Failed to convey critical information