William Dodds (retired)

The Fertility Center of Michigan

Rated 8.8
Strongly recommend: 65%Neutral: 26%Don't recommend: 9%8.8
65% strongly recommend
92 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.1
9.1
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.4
5.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Ohio St
Residency
Ohio St
Fellowship
Ohio St

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
William Dodds (retired) works at

The Fertility Center of Michigan
Rated 8.5
Strongly recommend: 65%Neutral: 24%Don't recommend: 11%8.5

At 4 offices

Kalamazoo
317 South Drake Rd
Kalamazoo, MI 49009
(269) 324-5100
Mason
1100 S. Cedar Street
Mason, MI 48854
(616) 988-2229
Grand Rapids
3230 Eagle Park Drive NE
Grand Rapids, MI 49525
(616) 988-2229
Traverse City
1200 6th Street
Traverse City, MI 49684
(877) 904-4483
Show 2 more
Explore Clinic

92 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Successful
NPS
10
NPS
10
Age 29 - 33
1 IUI
1 IVF
Male Factor
Other
Income $50K - $99K
1st of 2 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I always felt extremely comfortable with Dr.Dodds and trusted him with decisions going forward with my treatments. Dr. Dodds always was open and honest about what he thought we needed to do and gave us choices even if he didn't think it was needed for us he wanted to offer the choice still...he always spent quality time with us and made us feel as a friend not patient or number
the fertility center [of Michigan] overall is the most caring doctors office I have ever been to I definitely felt cared for and not a number...they really care about you, they take their time with each and every patient and you are heard, I would say a weakness is how you get pushed around to see all the doctors during ivf I would have rather only saw my doctor...[the nurses] were wonderful they all were very compassionate
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
He is very professional and also cares about you as a patient and as a human. I always felt extremely comfortable with Dr.Dodds and trusted him with decisions going forward with my treatments. Dr. Dodds always was open and honest about what he thought we needed to do and gave us choices even if he didn't think it was needed for us he wanted to offer the choice still.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
be patient
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
he always spent quality time with us and made us feel as a friend not patient or number
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: sandy )
they were wonderful they all were very compassionate
Describe your experience with The Fertility Center of Michigan.
they really care about you, they take their time with each and every patient and you are heard, I would say a weakness is how you get pushed around to see all the doctors during ivf I would have rather only saw my doctor I had to see a few doctors that I did not care for during my last pregnancy where one doctor told me I had a chemical pregnancy and then I had a baby with a heartbeat the following week she was not great... the fertility center overall is the most caring doctors office I have ever been to I definitely felt cared for and not a number
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 24 - 25
2 Fertility Medications
Anovulation
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Successful
We got the HSG test performed, a Semen analysis for my husband, as well as other hormone testing (LH, FSH, Thyroid, Costisol.) Once all the tests were negative we started with the cycle #1 [with Dr.William Dodds]. Back at my first appointment we did a round of Provera+Clomid, which was unsuccessful so we skipped that during the next round and went right to Menopur...I am working with him remotely, so I saw him via Skype. He was very informative and supportive to both my husband and I during our initial consultation. He answered all our questions and described our options very well (I'm a nurse so have a good amount of education on the process, but my husband however does not!) The whole team that works with Dr.Dodds has been phenomenal!
[The staff at The Fertility Center of Michigan are] Great Communicators. Very supportive team: Nurses, Doctors, etc. I am working with the team remotely (Living in Traverse City, they have a remote office from their Grand Rapids location.) This has been a lifesaver! I work full time, so going through fertility treatment if I had to commute to Grand Rapids multiple times a week would be near impossible. I have loved working with them, along with the staff at Grand Traverse Womens Clinic!
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
I am working with him remotely, so I saw him via Skype. He was very informative and supportive to both my husband and I during our initial consultation. He answered all our questions and described our options very well (I'm a nurse so have a good amount of education on the process, but my husband however does not!) The whole team that works with Dr.Dodds has been phenomenal!
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
We got the HSG test performed, a Semen analysis for my husband, as well as other hormone testing (LH, FSH, Thyroid, Costisol.) Once all the tests were negative we started with the cycle #1. Back at my first appointment we did a round of Provera+Clomid, which was unsuccessful so we skipped that during the next round and went right to Menopur.
Describe your experience with The Fertility Center of Michigan.
Great Communicators. Very supportive team: Nurses, Doctors, etc. I am working with the team remotely (Living in Traverse City, they have a remote office from their Grand Rapids location.) This has been a lifesaver! I work full time, so going through fertility treatment if I had to commute to Grand Rapids multiple times a week would be near impossible. I have loved working with them, along with the staff at Grand Traverse Womens Clinic!
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
7
NPS
9
Age 20
2 IUI
Male Factor
Black or African-American
Income $50K - $99K
Nurse or HC Services
Fertility Medications With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Dodds] was really personal, kind and was looking out for our best interest...I think he is very good and effective at what he does. He is kind and has a very good outlook. He is very knowledgeable and seemed like he could treat whatever we had. He always seemed hopeful which helped us. When choosing our course of action he made sure that we wouldn’t waste our time.
No procedures actually happen in the kalamazoo office [of The Fertility Center of Michigan]. We saw the doctor for original consults but haven’t seen him again. The nurses were not very compassionate but since this was the only clinic on this side of the state we stayed...I had multiple problems/ lots of pain and every time I talked to the nurses they were very dismissive. They weren’t kind and didn’t really seem to care about my feelings. With failed IUIs and cancelled cycles they weren’t compassionate at all.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
I think he is very good and effective at what he does. He is kind and has a very good outlook. He is very knowledgeable and seemed like he could treat whatever we had. He always seemed hopeful which helped us. When choosing our course of action he made sure that we wouldn’t waste our time.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Ask questions.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
He was really personal, kind and was looking out for our best interest.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
I don’t remember exactly. We did IU and was put on 50 mg of clomid. He wanted more than one egg for a better chance of fertilization. Then we would try IUI. If the sperm wash gave a decent number we would try again. If it didn’t we would be done.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
I had multiple problems/ lots of pain and every time I talked to the nurses they were very dismissive. They weren’t kind and didn’t really seem to care about my feelings. With failed IUIs and cancelled cycles they weren’t compassionate at all.
Describe your experience with The Fertility Center of Michigan.
No procedures actually happen in the kalamazoo office. We saw the doctor for original consults but haven’t seen him again. The nurses were not very compassionate but since this was the only clinic on this side of the state we stayed
What specific things went wrong at The Fertility Center of Michigan?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to convey critical information
7
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
9
Clinic
The Fertility Center of Michigan
Kalamazoo
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
2018, Unsuccessful
NPS
7
NPS
7
Age 24
3 Fertility Medications
European
Other
Income $50K - $99K
Neutral
Neutral
Unsuccessful
I was previously diagnosed with pcos ... He [Dr. Dodd] was kind and caring but also matter of fact. He is a pro life Christian doctor which I respect also. ... He was kind and genuine. I only met with him once so I can’t say much about him but my husband and I both liked him. ... I hope to see him again in the future for further treatment. ... Doctors don’t know everything and do not have magical powers so be patient.
They [The Fertility Center of Michigan] are kind and informative, the office is nice and comfortable. Everything was tidy and clean and the recruit area always had the nicest ladies. They had a lurid full of different flavor options and nice furniture to sit on in the waiting room. Little things that make you feel more comfortable. ... [Nursing staff] Very nice kind people ...Cost were quite minimal but we do have insurance that covered some of it
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
He was kind and genuine. I only met with him once so I can’t say much about him but my husband and I both liked him. I hope to see him again in the future for further treatment. He is a pro-life Christian doctor that my doctor recommended seeing which I respect a lot. He explained everything matter of fact but was also kind and understanding.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Give it time. Doctors don’t know everything and do not have magical powers so be patient. Everyone is different.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
He was kind and caring but also matter of fact. He is a pro life Christian doctor which I respect also.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
I was previously diagnosed with pcos and was put on clomid to trigger ovulation and produce good eggs. I responded well to the medication but it didn’t end up working for three months. After that I needed a break, it was very stressful going through that.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Very nice kind people
Describe your experience with The Fertility Center of Michigan.
They are kind and informative, the office is nice and comfortable. Everything was tidy and clean and the recruit area always had the nicest ladies. They had a lurid full of different flavor options and nice furniture to sit on in the waiting room. Little things that make you feel more comfortable.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
Cost were quite minimal but we do have insurance that covered some of it
7
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
7
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unknown Success
NPS
5
NPS
5
Age 33 - 35
1 IVF
Unexplained
European
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Limited amount of time was spent face to face. If we wanted to schedule a consult there was an extra fee. Majority of communication was with nurses. Only saw Dodds briefly on the day of retrieval. He did not know the plan to freeze all embryos until he read my chart in the room before the retrieval....Dr. Dodds did not remember specifics to my case. Always had to refer to my chart....Birth control for 3 weeks Gonal f and menopur for stims Lupron and Hcg for trigger Fresh cycle was cancelled due to high progesterone, switched to a frozen cycle.
Location is close to our house. Clinic [The Fertility Center] is clean. Usually flexible with scheduling and will return calls promptly. Appreciate free counseling service...[Nurse] Julie is very blunt and not very warm or friendly....Limited amount of time was spent face to face. If we wanted to schedule a consult there was an extra fee. Majority of communication was with nurses. Only saw Dodds briefly on the day of retrieval...$14,000 [cost of treatment]
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Limited amount of time was spent face to face. If we wanted to schedule a consult there was an extra fee. Majority of communication was with nurses. Only saw Dodds briefly on the day of retrieval. He did not know the plan to freeze all embryos until he read my chart in the room before the retrieval.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Ask all the questions you can when you have the chance.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds did not remember specifics to my case. Always had to refer to my chart.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
Birth control for 3 weeks Gonal f and menopur for stims Lupron and Hcg for trigger Fresh cycle was cancelled due to high progesterone, switched to a frozen cycle. We are waiting to hear how many eggs fertilized.
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Julie)
Julie is very blunt and not very warm or friendly.
Describe your experience with The Fertility Center of Michigan.
Location is close to our house. Clinic is clean. Usually flexible with scheduling and will return calls promptly. Appreciate free counseling service.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
$14,000
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
He waffled between one and two at our first meeting. Then our nurse said he recommended two, never heard the rational behind his decision.
5
Doctor
William Dodds (retired)
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
5
Clinic
The Fertility Center of Michigan
Kalamazoo
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2017, Successful
NPS
9
NPS
N/A
Age 30
1 IUI
1 IVF
Male Factor
Other
Income $50K - $99K
Strongly Recommends
Successful
He [Dr. William Dodd] seemed very experienced and knowledgeable, but my husband thought his personality was a bit odd. Though a bit odd, we still had a lot of trust in his expertise and care while at the Fertility Center.... I don’t recall the name of the IVF protocall, but injections that were used for egg production were Gonal-F and Menopur. We also used Cetrotide as an antagonistic and two different ovulation triggers. For the IUI we used clomid for egg production and ovidrel for trigger. The IUI was not successful, but our first and only IVF was successful.
The Fertility Clinic has the best success rates with fresh transfers of two 2-day embryos so that’s the approach they take. The 2-day embryos were different than a lot of other her clinics, but they said the female body is the best place for the babies to grow so they transfer them earlier than most clinics... They seemed very organized and friendly, but had several issues drawing blood from me. Had several different nurses make multiple unsuccessful blood draw attempts. With very frequent blood draws it was rather taxing on my arms and hands with multiple pokes.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
He seemed very experienced and knowledgeable, but my husband thought his personality was a bit odd. Though a bit odd, we still had a lot of trust in his expertise and care while at the Fertility Center.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
I don’t recall the name of the IVF protocall, but injections that were used for egg production were Gonal-F and Menopur. We also used Cetrotide as an antagonistic and two different ovulation triggers. For the IUI we used clomid for egg production and ovidrel for trigger. The IUI was not successful, but our first and only IVF was successful.
Describe your experience with The Fertility Center of Michigan.
They seemed very organized and friendly, but had several issues drawing blood from me. Had several different nurses make multiple unsuccessful blood draw attempts. With very frequent blood draws it was rather taxing on my arms and hands with multiple pokes.
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
The Fertility Clinic has the best success rates with fresh transfers of two 2-day embryos so that’s the approach they take. The 2-day embryos were different than a lot of other her clinics, but they said the female body is the best place for the babies to grow so they transfer them earlier than most clinics.
9
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unsuccessful
NPS
8
NPS
9
Age 27 - 29
1 IVF
1 Embryo Freezing
Surrogacy
European
Income $50K - $99K
Neutral
Strongly Recommends
Unsuccessful
He [Dr. Dodd] was very kind. Good bedside manners and explained procedures and tests thoroughly. While I knew he was very busy I never felt like he was rushed to see the next patient. He was also very professional and kind given our situation with a gestational carrier, who happened to be a friend...Always very kind. Called me personally after each loss.... Sometimes difficult when calling into the office as our situation included our gestational carrier. Even though we signed releases they still had to speak with her first about everything - including pregnancy results, which was frustrating.
Nurses were fantastic in the office. Sometimes difficult when calling into the office as our situation included our gestational carrier. Even though we signed releases they still had to speak with her first about everything - including pregnancy results, which was frustrating....Friendly staff. Somewhat frustrating with gestational carrier situations as they [The Fert Ctr - Grand Rapids] call carrier first with all results. With pregnancy results it was hard to wait for results until she was notified first....
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
He was very kind. Good bedside manners and explained procedures and tests thoroughly. While I knew he was very busy I never felt like he was rushed to see the next patient. He was also very professional and kind given our situation with a gestational carrier, who happened to be a friend.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Have honest expectations of the process. Not everything is an exact science and the doctors do everything in their power to provide you with the best possible outcomes.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Always very kind. Called me personally after each loss.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Nurses were fantastic in the office. Sometimes difficult when calling into the office as our situation included our gestational carrier. Even though we signed releases they still had to speak with her first about everything - including pregnancy results, which was frustrating.
Describe your experience with The Fertility Center of Michigan.
Friendly staff. Somewhat frustrating with gestational carrier situations as they call carrier first with all results. With pregnancy results it was hard to wait for results until she was notified first.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
Roughly 18-20k
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
Dr Doods and the team only ever encouraged single embryo transfer due to our age and health. I agreed with this advice.
8
Doctor
William Dodds (retired)
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
2 of 5
9
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2013 - 2015, Unsuccessful
NPS
5
NPS
7
Age 26 - 28
1 IVF
Male Factor
Other
Income $50K - $99K
Nurse or HC Services
1st of 3 Docs
Doesn't Recommend
Neutral
Unsuccessful
When I was told that our pregnancy didn't survive, that it was an empty sac, the Dr [Dr Dodds] had a student in there and the Dr seemed to be showing off and not very compassionate...We were devastated and he was very non compassionate.
Dr Shively whom performed embryo transfer was very kind as was the nursing staff. Make sure you ask questions...[Nursing Staff was] Very compassionate...[Monitoring Appointments was] Very convenient.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Very non compassionate when finding out pregnancy did not survive. We were devastated and he was very non compassionate.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
None
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
When I was told that our pregnancy didn't survive, that it was an empty sac, the Dr had a student in there and the Dr seemed to be showing off and not very compassionate.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
I took injectable medications for ovarian stimulation and had transvaginal ultrasounds every 2 to 3 days to monitor follicles. I then had egg retrieval process that was extremely painful as I was awake the entire time. They were unable to get to my right ovary where most of my eggs were due to it being swollen or in a position behind my uterus. The 6 embryos we had were fertilized but by transfer day (3), only 1 survived and was grade C. The embryo was successful and we were over the moon with excitement. However, our ultrasound appt revealed an empty sac. We were very devastated. I did not miscarry on my own after 4 weeks and required a D and C.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Very compassionate
Describe your experience with The Fertility Center of Michigan.
Compassion as a weakness with Dr Dodds. Dr Shively whom performed embryo transfer was very kind as was the nursing staff. make sure you ask questions
Describe your experience with your monitoring appointments at The Fertility Center of Michigan.
Very convenient
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
IVF total with medication $10k
5
Doctor
William Dodds (retired)
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 32
3 IUI
Male Factor
Unexplained
Other
Income $50K - $99K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Successful
[Dr. William Dodds] Always provides answers and very informative...has been very helpful and understanding during our process. He has been blunt yet sincere at the same time. He always takes his time and makes sure that all our questions have been answered before we leave the office...Femara 3 tabs x 5 days Ovidrel to induce ovulation...I think it’d be nice to see the doctor at the IUI appointment or at least nurses communicate to doctor results (Sperm count etc)
[Costs at The Fertility Center of Michigan were] $600 per IUI ($1200 total)...$100 ultrasound each month...$100 Ovidrel each month...I think it’d be nice to see the doctor at the IUI appointment or at least nurses communicate to doctor results (Sperm count etc)...a medication was recommended after 3 failed IUI for my husband to take to help with sperm count, feel like it could have been discussed and recommended after first failed IUI
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds has been very helpful and understanding during our process. He has been blunt yet sincere at the same time. He always takes his time and makes sure that all our questions have been answered before we leave the office.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Ask questions!
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Always provides answers and very informative.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
Femara 3 tabs x 5 days Ovidrel to induce ovulation.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Very helpful
Describe your experience with The Fertility Center of Michigan.
I think it’d be nice to see the doctor at the IUI appointment or at least nurses communicate to doctor results (Sperm count etc) a medication was recommended after 3 failed IUI for my husband to take to help with sperm count, feel like it could have been discussed and recommended after first failed IUI
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
$600 per IUI ($1200 total) $100 ultrasound each month $100 Ovidrel each month Office visit
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Kalamazoo
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
Male Factor
PCOS
Prefer not to answer
Income $50K - $99K
Teacher
Strongly Recommends
Strongly Recommends
Successful
Dr. Dodds and the entire staff [the Fertility Center] is so caring and truly walk beside you during the whole journey...Dr. Dodds was the main doctor in charge of us. We had different doctors for the retrieval and transfer but all the doctors and staff were great to work with. It is not just a job ... it is their passion....They are very clean and organized. We hardly ever had to wait long at all for appointments. They took time to meet with us after each appointment and made sure we understood.
They [The Fert Ctr - Grand Rapids are very clean and organized. We hardly ever had to wait long at all for appointments. They took time to meet with us after each appointment and made sure we understood. The clinic is very professional and all works together like a very strong team...Sandy and all the nurses were very understanding of all our questions and took the time to really care for us.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds was the main doctor in charge of us. We had different doctors for the retrieval and transfer but all the doctors and staff were great to work with. It is not just a job ... it is their passion.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Be ready for a journey full of ups and downs. Stay connected with your spouse and know that you are in the best medical practice you can be in.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds and the entire staff is so caring and truly walk beside you during the whole journey.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
IVF shots (especially Gonal F) Retrieval Surgery Transfer
Describe your experience with your nurse at The Fertility Center of Michigan. (Assigned nurse: Sandy )
Sandy and all the nurses were very understanding of all our questions and took the time to really care for us.
Describe your experience with The Fertility Center of Michigan.
They are very clean and organized. We hardly ever had to wait long at all for appointments. They took time to meet with us after each appointment and made sure we understood. The clinic is very professional and all works together like a very strong team.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
Cost for surgery, transfer, meds, dr appointments, ultrasounds, bloodwork
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016, Unsuccessful
NPS
10
NPS
10
Age 31
6 Fertility Medications
Anovulation
PCOS
Black or African-American
Other
Income $0 - $49K
3rd of 3 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Dodds actually sat down to speak with me about all options possible. Only downside to me is, I would like to see more of him when cycles dont work to explain a better solution instead of using his nurses...Most of my cycles consisted of taking Femara cd3-7 then doing Gonal F injections cd7-14 then on cd25 i would take the trigger shot. Never got a positive pregnancy test on any cycle.
Clinic [The Fertility Center of Michigan] is very clean, neat and the staff there is very friendly and well mannered. They get to know each patient to make you feel comfortable. They treat you as a human and not like a number. Theres nothing i would change about this clinic or staff...They talked to me, not at me and answered all my questions.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds actually sat down to speak with me about all options possible. Only downside to me is, I would like to see more of him when cycles dont work to explain a better solution instead of using his nurses.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
That Dr. Dodds actually cares about his patients
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
They talked to me, not at me and answered all my questions.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
Most of my cycles consisted of taking Femara cd3-7 then doing Gonal F injections cd7-14 then on cd25 i would take the trigger shot. Never got a positive pregnancy test on any cycle.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
All his nurses are extremely awesome and have great attitudes.
Describe your experience with The Fertility Center of Michigan.
Clinic is very clean, neat and the staff there is very friendly and well mannered. They get to know each patient to make you feel comfortable. They treat you as a human and not like a number. Theres nothing i would change about this clinic or staff.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
Femara - $100/cycle Gonal F - $600/cycle Trigger shot - $200/cycle Blood work and Ultrasounds were covered by insurance (no longer have).
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Kalamazoo
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2014 - 2015, Successful
NPS
10
NPS
10
Age 29 - 30
1 IVF
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Successful
Dr Dodd was very kind and open. When I had complications on a weekend, he was right there talking to the doctors at my local hospital and finally had to admit me himself in Grand Rapids. He was very sympathetic. During my procedures, he was patient and comforting. When we finally saw our babies heartbeats, he encouraged us to take a video so we could always have that moment!
The clinic [The Fertility Center of Michigan] operated based on my cycle and was very responsive. I had no complaints about the clinic. I did have to drive to Grand Rapids one day for an ultrasound because I needed it on a day that the Kalamazoo branch was closed. ... The nurses were very prompt and informative. They showed compassion through the whole process.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr Dodd was very kind and open. When I had complications on a weekend, he was right there talking to the doctors at my local hospital and finally had to admit me himself in Grand Rapids. He was very sympathetic. During my procedures, he was patient and comforting. When we finally saw our babies heartbeats, he encouraged us to take a video so we could always have that moment!
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Be patient with the process as hard as it is.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Was very receptive to my individual needs and recalled previous conversations we had had.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
The nurses were very prompt and informative. They showed compassion through the whole process.
Describe your experience with The Fertility Center of Michigan.
The clinic operated based on my cycle and was very responsive. I had no complaints about the clinic. I did have to drive to Grand Rapids one day for an ultrasound because I needed it on a day that the Kalamazoo branch was closed.
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Kalamazoo
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2017, Unsuccessful
NPS
10
NPS
10
Age 25 - 31
15 Fertility Medications
Anovulation
PCOS
Unexplained
European
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. William Dodds] does very well trying to get you pregnant. He sits at your level and talks to you like a person. He shows he cares and he does his best with what he has in front of him. He let me ask whatever questions is have and allows me to be myself.
Most of the staff is amazing but we had one nurse who was rude and inconsiderate...He [Dr. William Dodds] does very well trying to get you pregnant. He sits at your level and talks to you like a person. He shows he cares and he does his best with what he has in front of him. He let me ask whatever questions is have and allows me to be myself.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
He does very well trying to get you pregnant. He sits at your level and talks to you like a person. He shows he cares and he does his best with what he has in front of him. He let me ask whatever questions is have and allows me to be myself.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
To come prepared with lots of questions and knowledge
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
He talked to me at my level and allowed me to ask lots of questions
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
He started with injections and ultrasounds and then did iris with injections.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Most of the staff is amazing but we had one nurse who was rude and inconsiderate
Describe your experience with The Fertility Center of Michigan.
Everything has been great
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
Most everything was covered under my insurance. What isn't covered was iui and ivf
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2014, Successful
NPS
10
NPS
10
Age 30
1 IVF
1 Egg Freezing
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Successful
Dr. Dodds got to know us and our situation. He was optimistic and yet realistic about our chances of conceiving.
He [Dr. Dodds] is so kind and genuinely caring. You can tell he had a passion for helping couples achieve families.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
He is so kind and genuinely caring. You can tell he had a passion for helping couples achieve families.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Come prepared with questions
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr Dodds got to know us and our situation. He was optimistic and yet realistic about our chances of conceiving.
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
9
NPS
9
Age 32 - 34
2 IVF
Tubal Blockage
Uterine Fibroids
Other
European
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
10 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
When we went for retrieval [with Dr. Dodds] we found we are probably a day too early. A lot of the eggs were not mature. In the end after the eggs were fertilized we had two nice embryos available. We transfer those two eggs while on progesterone oil injections and ended with a chemical pregnancy. Our next IVF cycle we knew I like to surge early,..At this point we went to a microdose of Lupron to help ward off my body wanted to surge on its own, went with a 450 does daily of injections and in the end we had 13 eggs retrieved and 11 of them were mature with eight of them fertilizing .
[The Fertility Center of Michigan] has an office in Grand Rapids and Kalamazoo that we utilize...The doctors rotate who is available at the Kalamazoo office and it’s more so used as a hub but any large procedures need to be done in Grand Rapids. All of the offices are friendly and inviting...The nurses do a pretty darn good job overall. I feel there could be a little bit better communication between them at times but overall they do a pretty good job.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
We started seeing Dr. Dodds over the last eight months. Dr. Dodds took over a case from one of the other doctors in the same practice. Dr. Dodds has a very good bedside manner. We have gone through multiple IUI’s Trying to achieve a pregnancy well trying to be less stressful. We have gone through IVF years earlier while living in a different area and also achieved a pregnancy on her own. Being that we were able to get pregnant on our own we thought IUI could work. To our dismay it was not the right path and we took full punch back into the IVF world. Dr. Dodds had our best interest at heart the whole time. My husband and I are both in the veterinary medical field and Dr. Dodds was more than willing to explain everything so we would understand. We definitely like knowing the reasons why were doing things. During the hard times he still stood strong and now we have a new game plan.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
It is hard to wait... I know how long we have all waited to get to the next step. He does have your best interest at heart... it all will be worth it in the end.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Even during the difficult times he goes above and beyond with calling with his condolences. When we canceled a cycle he said he wouldn’t recommend going any farther with that cycle if it were him and his wife.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
When we first started we were unaware that my body like to surge prior to us wanting it to. We didn’t know if my very first IVF cycle well on the table for retrieval I was accused of not taking all of my medications as prescribed. I knew that was not the case, for being in the medical field I knew how important everything was,But was not aware why I lost some of my key players that day. Although during that cycle we had a successful pregnancy without any leftover eggs. So going through with Dr. Dodds I did let them know that I released eggs early we were in aware if it was from the time I receive the trigger shot or other circumstances. My first cycle of Dr. dad’s involved in a mix of Lupron but was not aware why I lost some of my key players that day. Although during that cycle we had a successful pregnancy without any leftover eggs. So going through with Dr. Dodds I did let them know that I released eggs early we were in aware if it was from the time I receive the trigger shot or other circumstances. My first cycle of Dr. dad’s involved in a mix of two injectables and we found I am not super sensitive to medications and I took a larger dose from myself to create more. This cycle when we were very close to a retrieval we found I had my own small lh surge prior to the injection. This is where we change gears we knew my body produce things quickly so we started medications earlier and the thought was my eggs matured faster. During IUI cycles I would normally surge between 11 and 13 days. So we knew I had early ovulation. So with our next IVF cycle we started medications earlier and stronger and when we got close to that area of concern we went for it. When we went for retrieval we found we are probably a day too early. A lot of the eggs were not mature. In the end after the eggs were fertilized we had two nice embryos available. We transfer those two eggs while on progesterone oil injections and ended with a chemical pregnancy. Our next IVF cycle we knew I like to surge early, But now also know the eggs are not mature at that point. At this point we went to a microdose of Lupron to help ward off my body wanted to surge on its own, went with a 450 does daily of injections and in the end we had 13 eggs retrieved and 11 of them were mature with eight of them fertilizing . We transferred two eggs, We were froze the remaining six eggs and this is the first time we’ve ever had freezable eggs and ended with a chemical pregnancy. We currently are planning on going through a mark embryo transfer but instead of doing the transfer taking a sample Biopsy to be sent out to make sure we are at the right timing. If everything works out the plan is to move forward with a June cycle.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
The nurses do a pretty darn good job overall. I feel there could be a little bit better communication between them at times but overall they do a pretty good job.
Describe your experience with The Fertility Center of Michigan.
The clinic itself has an office in Grand Rapids and Kalamazoo that we utilize. I believe they have one in Traverse City area as well for Michigan. We primarily use the Kalamazoo office as were adjacent to it. The doctors rotate who is available at the Kalamazoo office and it’s more so used as a hub but any large procedures need to be done in Grand Rapids. All of the offices are friendly and inviting.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
For cost there is a base fee, the base of each service we need it was all a cart.
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I don’t have a lot of information regarding single versus multiple, but during our first IVF cycle, we were part of that one versus two embryo transfer study although when we got to the end we were kicked out due to the quality of eggs when we lost the key players ahead of time.
9
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017 - 2019, Unsuccessful
NPS
9
NPS
N/A
Age 31 - 33
2 IVF
Endometriosis
Recurrent Pregnancy Loss
Unexplained
Other
Income $100K - $199K
Nurse or HC Services
4th of 4 Docs
4 IUI With Other Docs
Strongly Recommends
Unsuccessful
Each time that we went back he [Dr. William Dodds] always treated us with respect and made conversation bringing up what we had talked about in the past remembering personal details of the prior conversations.... Being in the medical field, I have seen the good and the bad and he superseded the good. He took time to call and empathize with my husband and I after we lost two pregnancies after IVF cycles. He called after hours to ensure our questions were answered and to apologize for our loses. He takes the time to talk about what happened and his plan going forward. He took the time to answer all of our questions and to hear what we have to say. He decides his plan of care around both of our emotions, what hasn’t worked in the past and suggestions that we have on what we have researched! He is compassionate and caring and it is clear that he wants the best possible outcome for everyone of his patients.
Each time that we went back he [Dr. William Dodds at The Fertility Center of Michigan] always treated us with respect and made conversation bringing up what we had talked about in the past remembering personal details of the prior conversations.... Being in the medical field, I have seen the good and the bad and he superseded the good. He took time to call and empathize with my husband and I after we lost two pregnancies after IVF cycles. He called after hours to ensure our questions were answered and to apologize for our loses. He takes the time to talk about what happened and his plan going forward. He took the time to answer all of our questions and to hear what we have to say. He decides his plan of care around both of our emotions, what hasn’t worked in the past and suggestions that we have on what we have researched! He is compassionate and caring and it is clear that he wants the best possible outcome for everyone of his patients.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodd’s is everything I expect to see in a doctor. Being in the medical field, I have seen the good and the bad and he superseded the good. He took time to call and empathize with my husband and I after we lost two pregnancies after IVF cycles. He called after hours to ensure our questions were answered and to apologize for our loses. He takes the time to talk about what happened and his plan going forward. He took the time to answer all of our questions and to hear what we have to say. He decides his plan of care around both of our emotions, what hasn’t worked in the past and suggestions that we have on what we have researched! He is compassionate and caring and it is clear that he wants the best possible outcome for everyone of his patients.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Just to trust that he always has your best interest at heart and if a cycle does not work that it is not always his fault, he is doing his best.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodd’s takes the time to sit down in his private office with myself and my husband and intertwines regular conversation with professional conversation. He is very down to earth and made my husband and I feel like we had known him forever and could share our fears and concerns. After 7 years of infertility he took the time to go through the entire history of everything we had been through and to devise a plan going forward. Each time that we went back he always treated us with respect and made conversation bringing up what we had talked about in the past remembering personal details of the prior conversations.
9
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
2016 - 2020, Unsuccessful
NPS
10
NPS
10
Age 27 - 31
Donor Eggs
Poor Egg Quality
Unexplained
Other
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Dodd’s always took the time to explain and make sure we understood every step of our IVF transfers. He was always upbeat and funny which is something that was so uplifting which made the whole process easier...He is very caring and compassionate towards his patients...He treats you like an actual human being and quite funny
We always felt communication [with nurses] was clear and straight forward...All of the [ Fertility Center of Michigan] staff are super welcoming and friendly. They all treat you like an individual and not a stastic. One thing that would be helpful is improving communication between staff and the ultrasound techs, there were a handful of times that I would come in and the tech wouldn’t know my plan of treatment.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodd’s always took the time to explain and make sure we understood every step of our IVF transfers. He was always upbeat and funny which is something that was so uplifting which made the whole process easier.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodd’s is truly the best! He knows what he is doing and makes sure you understand every step of treatment. He treats you like an actual human being and quite funny!
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodd’s is my absolute favorite! He is very caring and compassionate towards his patients.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
I can’t recall the exact treatment strategies, but this last IVF cycle was a more modern approach. I was on estradiol and progesterone injections.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
I found the overall process very positive! We always felt communication was clear and straight forward.
Describe your experience with The Fertility Center of Michigan.
All of the staff are super welcoming and friendly. They all treat you like an individual and not a stastic. One thing that would be helpful is improving communication between staff and the ultrasound techs, there were a handful of times that I would come in and the tech wouldn’t know my plan of treatment.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
Over the past six years of going to the fertility clinic, my husband and I have paid around $30,000 in treatments.
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
When I asked staff, there was no recommendation on single vs double embryo transfer.
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2019, Unknown Success
NPS
10
NPS
N/A
Age 35 - 38
1 IVF
Anovulation
PCOS
Unexplained
Other
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Success w/ Doc Too early to know
[Protocols with Dr. Dodds were] IUI with Chlomid/trigger shot. Full IVF cycle long protocol. Two frozen transfers with Luperon injections, Progesterone injections & Estrace...Very good doctor...answers all of our questions...He treats every patient, family and treatment plan individually. He makes sure we know step by step the process and what to expect. He checks in on his patients and follows up with them. He ensures that we are on the same page and that we do not leave not knowing. He always reasures us for the best possible outcome, but also makes sure we know the odds and the statistics. He is very personable and very approachable. We never feel rushed and know that our family is in good hands with him and his team.
Great communication [from the nurses at The Fertility Center of Michigan]...always made sure we understood exact instructions...Great organization. The Clinical staff is awesome. They always have openings & accomidate their patient and family needs. They re-assure you that everything is timed just right so you never have to worry about the weekends or holidays interfering with your plan and process. They very thoroughly explain all of the patient instructions and are always available to answer any questions you may have.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Great Reproductive Endocrinologist. Dr. Doods loves his job and his patients. He treats every patient, family and treatment plan individually. He makes sure we know step by step the process and what to expect. He checks in on his patients and follows up with them. He ensures that we are on the same page and that we do not leave not knowing. He always reasures us for the best possible outcome, but also makes sure we know the odds and the statistics. He is very personable and very approachable. We never feel rushed and know that our family is in good hands with him and his team.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Have Faith and hope for the best. Dr. Dodds is amazing and fertility options do work
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Very good doctor answers all of our questions
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
IUI with Chlomid/trigger shot. Full IVF cycle long protocol. Two frozen transfers with Luperon injections, Progesterone injections & Estrace
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Great communication always made sure we understood exact instructions
Describe your experience with The Fertility Center of Michigan.
Great organization. The Clinical staff is awesome. They always have openings & accomidate their patient and family needs. They re-assure you that everything is timed just right so you never have to worry about the weekends or holidays interfering with your plan and process. They very thoroughly explain all of the patient instructions and are always available to answer any questions you may have.
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
None
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2018, Successful
NPS
10
NPS
10
Age 28 - 34
Male Factor
European
Prefer not to answer
Income $0 - $49K
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. William Dodds] is very kind and remembered us from before and seemed genuinely interested in our care and results...Caring and knowledgeable also understanding and good humor. He got me a juice box because I was disappointed that there wasn't a recovery time anymore I was disappointed not to get waited on and a juice I was hormonal. And he went out of his way to make me feel better and make a happy memorable experience when I conceived my son
Most of the time they [the nurses at The Fertility Center of Michigan] had a good answer for even silly questions I never felt embarrassed even describing bleeding or discharge they made it all seem normal...Could use more counselors and ways to connect...I think they are kind and professional for the most part should have billing associated meet with new people in person...They want to do two [embryo transfer] but for next time I really want to try 3
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Caring and knowledgeable also understanding and good humor. He got me a juice box because I was disappointed that there wasn't a recovery time anymore I was disappointed not to get waited on and a juice I was hormonal. And he went out of his way to make me feel better and make a happy memorable experience when I conceived my son
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Choice him he is great and he will help you have a family
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
He is very kind and remembered us from before and seemed genuinely interested in our care and results
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
We had really high chance of success because male infertility but he suggested urine scratch and that worked
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Most of the time they had a good answer for even silly questions I never felt embarrassed even describing bleeding or discharge they made it all seem normal
Describe your experience with The Fertility Center of Michigan.
Could use more counselors and ways to connect. Also could use some toys in waiting room for toddlers and children. I think they are kind and professional for the most part should have billing associated meet with new people in person
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
4000
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
They want to do two but for next time I really want to try 3y remaining embryos
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
10
NPS
10
Age 37
2 IUI
Unexplained
European
Income $50K - $99K
1st of 2 Docs
20 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
From the moment we met Dr. Dodds, he listened to our story, asked questions and supported us. He was very patient with our question.... Initially, we did clomid with scheduled ultrasounds. Then we did that again with Ovidrel shot. Then after that we did both of those things and added in IUI. The next cycle we will be doing more injections.... Dr. Dodds truly cares about his patients and wants to help people with infertility.
The staff [at the Fertility Center of MI-Grand Rapids] is all very knowledgeable, compassionate and positive. We would suggest that in the beginning everythinginclyding terms, plan and procedures are all new to you so it would be a good idea to have a phone call or visit after initial consult.... All of the nurses are very knowledgeable and listen to you. They never rushed us or didn’t explain things.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds truly cares about his patients and wants to help people with infertility. You see his medical knowledge paired with his genuine concern for his patients. We completely trust him and his advice.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
We would suggest to write up a timeline if their own infertility. It will help paint a picture for the doctor and more quickly develop a plan.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
From the moment we met Dr. Dodds, he listened to our story, asked questions and supported us. He was very patient with our question.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
Initially, we did clomid with scheduled ultrasounds. Then we did that again with Ovidrel shot. Then after that we did both of those things and added in IUI. The next cycle we will be doing more injections.
Describe your experience with the nursing staff at The Fertility Center of Michigan.
All of the nurses are very knowledgeable and listen to you. They never rushed us or didn’t explain things.
Describe your experience with The Fertility Center of Michigan.
The staff is all very knowledgeable, compassionate and positive. We would suggest that in the beginning everythinginclyding terms, plan and procedures are all new to you so it would be a good idea to have a phone call or visit after initial consult.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
We have very good health insurance. Typically, we paid our copay For Ovidrel shot it was about $65.00. Injection medications we will start soon with cost around $600.
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
This does not apply to us.
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
LGBTQ
2017, Successful
NPS
10
NPS
10
Age 33
3 IUI
1 IVF
Donor Sperm
Diminished Ovarian Reserve
European
Income $50K - $99K
1st of 2 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Dodds was always very candid and up front from the beginning. He never had me questioning anything that was happening. We made a firm plan from the get go, and followed through with it. I would definitely recommend anyone to see him. His bedside manner was great. I was very pleased with my interactions with him...He's a great guy who will explain everything you need explained...there was no hesitation transferring two for me.
Everyone [at The Fertility Center of Michigan- Grand Rapids] was very warm and welcoming. I didn't have any issues with any nurse...Dr. Young was the worst. Everyone else was great. Young couldn't even do an IUI on me- he had to have the nurse do it. Dodds was my primary, but I didn't really see him much for any of the actual treatments...Dr. Dodds was always very candid and up front from the beginning. He never had me questioning anything that was happening. We made a firm plan from the get go, and followed through with it. I would definitely recommend anyone to see him. His bedside manner was great. I was very pleased with my interactions with him.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds was always very candid and up front from the beginning. He never had me questioning anything that was happening. We made a firm plan from the get go, and followed through with it. I would definitely recommend anyone to see him. His bedside manner was great. I was very pleased with my interactions with him.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Be patient. Not just with Dodds, but the entire process. He's a great guy who will explain everything you need explained.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds took the time to explain everything and was very thorough and kind
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Everyone was very warm and welcoming. I didn't have any issues with any nurse
Describe your experience with The Fertility Center of Michigan.
Dr. Young was the worst. Everyone else was great. Young couldn't even do an IUI on me- he had to have the nurse do it. Dodds was my primary, but I didn't really see him much for any of the actual treatments.
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
I don't remember him having many things to say about it because of my age- But, there was no hesitation transferring two for me.
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
NPS
10
NPS
10
Age 28 - 31
4 IUI
1 IVF
Endometriosis
Tubal Blockage
Unexplained
European
Income $50K - $99K
Teacher
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Dodds] is knowledgeable, patient and calm. He always had our progress and our charts available. Although we didn’t meet with him often, we were glad when he did because he explained things thoroughly and specifically. ... Four IUI’s with clomid Hysteroscopy for uterine polyps IVF: egg retrieval, fresh embryo transfer with injections and trigger shots; progesterone and estridol; frozen embryo transfer
Strengths [of The Fertility Center of Michigan]: knowledgeable, passionate, helpful, direct Weaknesses: communication, detailed, giving feedback I would recommend asking questions when feeling confused or unsure of what is next. We felt like when these office visits are so routine for nurses, we felt like there was broken communication between those in the office. I think what would help is to have the staff be more detailed in their responses and explanations rather than less because it helps patients understand the process and helps answers all the “whys”.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
He is knowledgeable, patient and calm. He always had our progress and our charts available. Although we didn’t meet with him often, we were glad when he did because he explained things thoroughly and specifically.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Ask questions and for clarification when you don’t understand.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
He treated me as if I was his own daughter.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
Four IUI’s with clomid Hysteroscopy for uterine polyps IVF: egg retrieval, fresh embryo transfer with injections and trigger shots; progesterone and estridol; frozen embryo transfer
Describe your experience with the nursing staff at The Fertility Center of Michigan.
They were well versed in procedures and office visits. Their communication between members of the office could improve as we felt confused at times when seeing different nurses.
Describe your experience with The Fertility Center of Michigan.
Strengths: knowledgeable, passionate, helpful, direct Weaknesses: communication, detailed, giving feedback I would recommend asking questions when feeling confused or unsure of what is next. We felt like when these office visits are so routine for nurses, we felt like there was broken communication between those in the office. I think what would help is to have the staff be more detailed in their responses and explanations rather than less because it helps patients understand the process and helps answers all the “whys”.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
4 IUI’s ($500 each) $12,000 for IVF-fresh embryo transfer $5,000 for IVF-frozen embryo transfer
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
It was completely up to us. He presented us with success rates, risks and benefits.
What specific things went wrong at The Fertility Center of Michigan?
  • Lost paperwork
  • Lost appointments
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at The Fertility Center of Michigan.
We felt like front office staff didn’t communicate well with nurses at times. We know the clinic is busy, but felt confused at times.
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Successful
NPS
10
NPS
10
Age 36 - 40
1 IVF
1 Egg Freezing
Male Factor
PCOS
Other
Income $0 - $49K
1st of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Dodd’s is the most compassionate and sweet doctor I’ve ever had. I always felt comfortable and never felt rushed even though I know he is a very busy man. Always explained things in detail and was very empathetic to us when I miscarried with our second transfer. He called to congratulate me when I got pregnant and he was truly excited for us.
The Fertility Center is a Very warm and inviting clinic with kind and happy staff. They Offer coffee and water while waiting. Clean and accommodating, I have NO complaints on the clinic. All staff that I have come in contact with has been great! ... It was suggested to transfer 2 embryos and I was clearly warned of the chances of multiple birth, etc but we both agreed that this would be the best for me.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Dr Dodd’s is the most compassionate and sweet doctor I’ve ever had. I always felt comfortable and never felt rushed even though I know he is a very busy man. Always explained things in detail and was very empathetic to us when I miscarried with our second transfer. He called to congratulate me when I got pregnant and he was truly excited for us.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Make a list of any question you might have because when you’re in a consult, it’s very overwhelming and you will forget to ask things. Dr Dodd’s is great with answering any questions you may have
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr Dodds was so kind and compassionate and I never felt rushed and he was always more than willing to answer questions and elaborate when we didn’t fully understand something. I even received a phone call congratulating me on my pregnancies and also condolences when I miscarried.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
I don’t really remember my protocols
Describe your experience with your nurse at The Fertility Center of Michigan.
All nurses were very kind and knowledgeable. Always there to answer questions when the doctor wasn’t available and if they didn’t know the answer, they asked the doctor for me.
Describe your experience with The Fertility Center of Michigan.
The Fertility Center is a Very warm and inviting clinic with kind and happy staff. They Offer coffee and water while waiting. Clean and accommodating, I have NO complaints on the clinic. All staff that I have come in contact with has been great!
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
Retrieval and fresh transfer was around $17,000. Frozen transfers were around $5,000 each
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
It was suggested to transfer 2 embryos and I was clearly warned of the chances of multiple birth, etc but we both agreed that this would be the best for me.
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
NPS
10
NPS
9
Age 30 - 33
8 IUI
Anovulation
Male Factor
European
Income $100K - $199K
Sales Representative
Strongly Recommends
Strongly Recommends
Successful
[Protocols with Dr. William Dodds were] Clomid and scheduled intercourse - not successful...Clomid and IUI - not successful...Clomid and injectables - successful...has personally called me numerous times to discuss treatment plans. I was also able to contact him through email and he was quick to respond with an in depth, detailed answer. He is really easy to talk to and would talk to me about things other than my treatment plan (because sometimes that gets old and tiring). We would talk about his kids, my interests, his interests, etc.
The employees at the front desk [at The Fertility Center of Michigan] are AWESOME. Every time I am there they greet me with a smile and call me by my first name. They are easy to communicate with and have multiple means of communication. Their response time is quick. It's clean. It's professional...For the most part, they [nurses] are so nice. Two nurses told me about their own fertility journeys which made me feel so comfortable and at ease... knowing they had gone through what I was going through. Weakness - I didn't have one primary nurse so at times I felt like they didn't know my treatment plan. Sometimes I needed to tell them what the plan was,
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
He is awesome. If anyone out there is reading this and wondering if they should pursue care under Dr. Dodds, the answer is YES. I was nervous going into my first consultation. I didn't know what to expect. He put me at ease as soon as he walked into the room. He is friendly and personable. He opened up about himself which made me feel comfortable. He has called me personally numerous times to go over treatment plans. You can tell he truly wants to find what will be successful for you.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Don't be afraid to ask questions if you don't understand something.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
Dr. Dodds has personally called me numerous times to discuss treatment plans. I was also able to contact him through email and he was quick to respond with an in depth, detailed answer. He is really easy to talk to and would talk to me about things other than my treatment plan (because sometimes that gets old and tiring). We would talk about his kids, my interests, his interests, etc.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
Clomid and scheduled intercourse - not successful Clomid and IUI - not successful Clomid and injectables - successful
Describe your experience with the nursing staff at The Fertility Center of Michigan.
Strengths - For the most part, they are so nice. Two nurses told me about their own fertility journeys which made me feel so comfortable and at ease... knowing they had gone through what I was going through. Weakness - I didn't have one primary nurse so at times I felt like they didn't know my treatment plan. Sometimes I needed to tell them what the plan was,
Describe your experience with The Fertility Center of Michigan.
The employees at the front desk are AWESOME. Every time I am there they greet me with a smile and call me by my first name. They are easy to communicate with and have multiple means of communication. Their response time is quick. It's clean. It's professional.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
I do not remember the initial cost of the consultation. An ultrasound and nurse visit ranged from $275-$385. An IUI was $600. The medications were EXPENSIVE but that price depends on insurance so it is different for everyone.
Describe William Dodds (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at The Fertility Center of Michigan.
N/A
What specific things went wrong at The Fertility Center of Michigan?
  • Provided conflicting information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at The Fertility Center of Michigan.
I had a successful pregnancy though The Fertility Center. When we went back to try for baby #2 they told us we would start with the same treatments that we were successful with for baby #1. It took four failed rounds before i/they realized I was not doing what we were successful with for baby #1.
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
NPS
10
NPS
10
Age 31 - 34
6 IUI
1 IVF
Unexplained
Other
Income $100K - $199K
Accountant
Strongly Recommends
Strongly Recommends
Successful
He [Dr. William Dodds] would call me personally to talk about results or procedures...Such a nice Doctor. Completely trust him. He explained everything so well and was kind to us through each of our journeys to get pregnant. I always appreciated his calls to congratulate me on a success or see how I was doing after a failure...After 6 failed IUIs he suggested that we either start stronger injectables or begin IVF. After our first fresh cycle IVF we transferred two embryos and got pregnant with one baby. Most recently we transferred 2 frozen embryos and did not get pregnant. He suggested we thaw 3 the next time and pick the best 2. Which was good because one of the embryos did not make it. After transferring those two good embryos we did get pregnant and it looks to be one baby after the 6 week ultrasound.
They [nurses at The Fertility Center of Michigan] were always there to answer questions if I had them. They explained the medications that I had to take and when I needed to take them...They are very good at their jobs. They are helpful with questions and even provide monthly meetings for new patients to come and learn more about the fertility center. The weakness would just be the costs associated but I know there is not much they can do about that. It would be great if more insurances would cover some costs.
How was your experience with William Dodds (retired) at The Fertility Center of Michigan?
Such a nice Doctor. Completely trust him. He explained everything so well and was kind to us through each of our journeys to get pregnant. I always appreciated his calls to congratulate me on a success or see how I was doing after a failure.
What's one piece of advice would you give a prospective patient of William Dodds (retired) at The Fertility Center of Michigan?
Trust Dr Dodd’s. He knows what he is doing and he is always looking out for your best interests.
During treatment, were you treated like a number or a human with William Dodds (retired) at The Fertility Center of Michigan?
He would call me personally to talk about results or procedures.
Describe the protocols William Dodds (retired) used in your cycles at The Fertility Center of Michigan and their degree of success.
After 6 failed IUIs he suggested that we either start stronger injectables or begin IVF. After our first fresh cycle IVF we transferred two embryos and got pregnant with one baby. Most recently we transferred 2 frozen embryos and did not get pregnant. He suggested we thaw 3 the next time and pick the best 2. Which was good because one of the embryos did not make it. After transferring those two good embryos we did get pregnant and it looks to be one baby after the 6 week ultrasound.
Describe your experience with your nurse at The Fertility Center of Michigan.
They were always there to answer questions if I had them. They explained the medications that I had to take and when I needed to take them.
Describe your experience with The Fertility Center of Michigan.
They are very good at their jobs. They are helpful with questions and even provide monthly meetings for new patients to come and learn more about the fertility center. The weakness would just be the costs associated but I know there is not much they can do about that. It would be great if more insurances would cover some costs.
Describe the costs associated with your care under William Dodds (retired) at The Fertility Center of Michigan.
We had to pay out of pocket for everything except ultrasounds and prescriptions. That is the worse part about infertility, the costs are so high
10
Doctor
William Dodds (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
The Fertility Center of Michigan
Grand Rapids
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5