Rated 7.6
Strongly recommend: 58%Neutral: 12%Don't recommend: 30%7.6
58% strongly recommend
8 reviews
Humanity
8.4
8.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
6.8
6.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7
7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Baylor
Residency
Baylor
Fellowship
Baylor

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
William Gibbons works at

Baylor / Texas Childrens
Rated 9.1
Strongly recommend: 78%Neutral: 14%Don't recommend: 8%9.1

At 1 office

Houston - Main Street
6651 Main Street
Houston, TX 77030
832-826-7500
Explore Clinic

8 patient reviews

2017 - 2021, Successful
10
10
Age 40 - 44
2 IVF
Male Factor
South Asian
Income $100K - $199K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
he [Dr. Gibbons] is personable and funny and you can tell he knows his stuff and has tons of experience. Don’t expect him to stay with you for hours on a consultation...all communication will be with nurses, not doctor, via portal (email)...Dr. Gibbons’ staff is professional and caring. Everyone in office seems to be in-sync and work very efficiently together...
The clinic (Texas Institute for Reproductive Medicine) is inside TX children’s hospital...Parking is confusing and it’s expensive...the communication style (everything via portal emails) was a little impersonal at first. And wasn’t very fond of having to consult nurses rather than the doctor directly. However, the portal thing worked out perfectly. Nurses respond right away, seem to know YOUR case...Everyone in office seems to be in-sync and work very efficiently together...
How was your experience with William Gibbons at Texas Institute for Reproductive Medicine?
He has been listed one of the best RE doctors in the country for years, for a reason. I feel he is personable and funny and you can tell he knows his stuff and has tons of experience. Don’t expect him to stay with you for hours on a consultation. He is a very busy man and has nurses that will cover EVERYTHING with you. Just know, and trust, he is amazing on what he does. And his track record proves it.
What's one piece of advice would you give a prospective patient of William Gibbons at Texas Institute for Reproductive Medicine?
Trust and follow his advice. Don’t expect to see or talk to the doctor every time you go for an appointment. Be aware that all communication will be with nurses, not doctor, via portal (email).
During treatment, were you treated like a number or a human with William Gibbons at Texas Institute for Reproductive Medicine?
Dr. Gibbons’ staff is professional and caring. Everyone in office seems to be in-sync and work very efficiently together. Head nurse Polly is a doll. She is knowledgeable and has a patience of a saint when it comes to answering questions you might have. She is very organized and will remember every little question you ask. She will help you find the best prices on medications. Polly will be “present” (via portal) as you need her throughout the treatment. I felt that the communication style (everything via portal emails) was a little impersonal at first. And wasn’t very fond of having to consult nurses rather than the doctor directly. However, the portal thing worked out perfectly. Nurses respond right away, seem to know YOUR case. I trust them with no doubt, and now I understand why the Dr. Gibbons call Polly ‘the boss’ :)
Describe the protocols William Gibbons used in your cycles at Texas Institute for Reproductive Medicine and their degree of success.
Birth control pills Gonal F Menopur Cetrotide Novarel hCG progesterone in oil Omnitrope Can’t recall dosis and steps as it’s been 4 years.
Describe your experience with your nurse at Texas Institute for Reproductive Medicine. (Assigned nurse: Polly D. Haley)
Polly is absolutely the best on what she does. I feel she is caring, patient, professional and very knowledgeable. And I trust her to the t. She has been with the doctor for quite a while. They work very well together.
Describe your experience with Texas Institute for Reproductive Medicine.
The clinic is inside TX children’s hospital (Pavillion for women). One of the best hospitals in the country. The building is huge and it can be tricky to find the office (depending on where you park). The establishment is clean, modern, great security, and well maintained. Parking is confusing and it’s expensive.
Describe the costs associated with your care under William Gibbons at Texas Institute for Reproductive Medicine.
With insurance coverage, I paid about 10k for treatment and medications.
Describe William Gibbons's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Texas Institute for Reproductive Medicine.
Dr Gibbons will only transfer one embryo (assuming they are ‘healthy) and there will be no chance otherwise.
10
Doctor
William Gibbons
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Texas Institute for Reproductive Medicine
Houston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
10
10
Age 30 - 31
1 IVF
Donor Eggs
Donor Sperm
Other
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He is trustworthy and honest, blunt, yet compassionate. Some may think he has a dry sense of humor, but I understand that and it didn’t bother me. ... He will not just do what you want, but will direct you to the best course of action and what is medically healthy for mom/baby. ... He 99.9% only prefers to do SET due to risk of an embryo naturally splitting and higher risk to mom/baby with multiples. He flat out will tell you that he is not going to do MET just to increase his clinic success rate. Only in extremely rare cases will be even consider transferring 2 embryos and never any more than that.
Very busy clinic [Baylor / Texas Childrens] within Texas Children’s Hospital so parking gets busy . It is separate from the hospital and is actually in the medical pavilion for women. Clinic is always clean and procedure rooms are as sterile as possible. ... For IVF cycle with my own egg retreival it was $13,500 up front. This covered all office visits, labs, ultrasounds and embryo transfer. If anything wasn’t completed, you got refunded whatever amount was left at the end.
How was your experience with William Gibbons at Baylor / Texas Childrens?
He is extremely smart and helped pioneer certain IVF technology/procedures. He is trustworthy and honest, blunt, yet compassionate. Some may think he has a dry sense of humor, but I understand that and it didn’t bother me.
What's one piece of advice would you give a prospective patient of William Gibbons at Baylor / Texas Childrens?
He will not just do what you want, but will direct you to the best course of action and what is medically healthy for mom/baby.
During treatment, were you treated like a number or a human with William Gibbons at Baylor / Texas Childrens?
Very personable and every honest effort was put in to make us be successful, even though it wouldn’t be with our own genetic children.
Describe your experience with your nurse at Baylor / Texas Childrens. (Assigned nurse: Polly Haley)
Polly is extremely compassionate in her approach to care. She goes out of her way to involve patients in their care plan/regimen and keep them informed of changes.
Describe your experience with Baylor / Texas Childrens.
Very busy clinic within Texas Children’s Hospital so parking gets busy . It is separate from the hospital and is actually in the medical pavilion for women. Clinic is always clean and procedure rooms are as sterile as possible.
Describe your experience with your monitoring appointments at Baylor / Texas Childrens.
Monitoring was scheduled at certain intervals, depending on the type of cycle. They’re always done in the morning, normally before 1030 in order for the provider to review results and give you an update by mid-day for any changes you might need to evening protocols.
Describe the costs associated with your care under William Gibbons at Baylor / Texas Childrens.
For IVF cycle with my own egg retreival it was $13,500 up front. This covered all office visits, labs, ultrasounds and embryo transfer. If anything wasn’t completed, you got refunded whatever amount was left at the end. This did not include any medications, they were purchased separately for roughly $3000-4000. For a donor embryo transfer it was $3000 up front which again included office visits, labs, monitoring and procedure. Medications again were not covered and purchased separately for about $1000.
Describe William Gibbons's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Baylor / Texas Childrens.
He 99.9% only prefers to do SET due to risk of an embryo naturally splitting and higher risk to mom/baby with multiples. He flat out will tell you that he is not going to do MET just to increase his clinic success rate. Only in extremely rare cases will be even consider transferring 2 embryos and never any more than that.
10
Doctor
William Gibbons
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Baylor / Texas Childrens
Houston - Main Street
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
10
10
Age 31
1 IVF
1 Egg Freezing
Male Factor
Prefer not to answer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Gibbons] is so knowledgeable that he may be hard to follow. If this is the case, ask him to repeat or say it in a different way. He also gets off on a tangent frequently; just redirect. He is very honest so if you’re looking for someone to give you answers you want rather than those you need, he is not your guy. He will tell you the truth no matter what. He does work with students, residents and fellows so you will have other sets of hands on you.
Clean facility [Baylor], parking is a little bit of a hassle due to the hospital’s garage. This is a teaching facility so you will have residents and fellows practice on you—it is often unpleasant as they are not as skilled but the doctor will step in when needed. The doctor does all the important parts like transfer and retrieval. It’s an all inclusive center so labs, u/s, OR are really in one spot. Lab is just down the hall....$13,500 for 1 IVF cycle including 5 U/S and 5 lab draws. If additional U/S or labs needed, will be additional cost but at discounted rate.
How was your experience with William Gibbons at Baylor / Texas Childrens?
From the beginning, we knew we wanted him to be our doctor. His experience, research work, and the data behind his work is excellent. He is a recognized name in his field. He is kind, funny, and compassionate but we also knew he was going to provide us honest answers, even when we didn’t want them. His skills are not like others; he is quick and knows what he’s doing when he’s doing it. I have never been in fear when in his hands.
What's one piece of advice would you give a prospective patient of William Gibbons at Baylor / Texas Childrens?
He is so knowledgeable that he may be hard to follow. If this is the case, ask him to repeat or say it in a different way. He also gets off on a tangent frequently; just redirect. He is very honest so if you’re looking for someone to give you answers you want rather than those you need, he is not your guy. He will tell you the truth no matter what. He does work with students, residents and fellows so you will have other sets of hands on you.
During treatment, were you treated like a number or a human with William Gibbons at Baylor / Texas Childrens?
Both he and his staff are very caring, responsive, and truthful. I knew we weren’t going to have to deal with nonsense there or being treated any less than we deserved to be.
Describe the protocols William Gibbons used in your cycles at Baylor / Texas Childrens and their degree of success.
(IVF with normal AMH, male factor infertility) IVF with birth control day 2 of full flow -daily gonal F, menopur, and Cetrotide -egg retrieval 1.5 month break—for PGS results, ERA procedure and to give body a break FET with frozen 5 day transfer -estrogen patches x 3 every 48 hours -blood draw and u/s day 12 -start Crinone vaginal gel x 2 daily -substitute PIO for PM Crinone every 72 hours -blood draw day 14 -transfer day 18 -change estrogen patches to 2 every 48 hours, continue Crinone Gel And PIO for total of 10 weeks -HCG levels day 10, 12 and 17 after transfer
Describe your experience with your nurse at Baylor / Texas Childrens. (Assigned nurse: Polly Haley)
I sent numerous questions, requests, and medication refills via email and Polly and her covering nurse Bobbie always answered my question the same day. I got results quickly and was notified of any changes immediately. I never felt ignored. They are a very organized group!
Describe your experience with Baylor / Texas Childrens.
Clean facility, parking is a little bit of a hassle due to the hospital’s garage. This is a teaching facility so you will have residents and fellows practice on you—it is often unpleasant as they are not as skilled but the doctor will step in when needed. The doctor does all the important parts like transfer and retrieval. It’s an all inclusive center so labs, u/s, OR are really in one spot. Lab is just down the hall.
Describe the costs associated with your care under William Gibbons at Baylor / Texas Childrens.
$13,500 for 1 IVF cycle including 5 U/S and 5 lab draws. If additional U/S or labs needed, will be additional cost but at discounted rate. With all the Co-pays, medication costs, and other fees (labs or other testing like imaging that were not part of IVF package and were not covered by insurance) we had to incur with anesthesia, storage, etc. I would estimate easily 3k-5k extra on top of the initial IVF cost. Plan for around $18k-$20k total for 1 cycle.
Describe William Gibbons's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Baylor / Texas Childrens.
He is only for 1 embryo transfer at a time. That is the clinic’s policy for the safety and welfare of mom and baby. If you are looking for multiple embryo transferred in a single setting, he will not do this.
10
Doctor
William Gibbons
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Baylor / Texas Childrens
Houston - Main Street
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
3
1
Age 35 - 36
6 IUI
IVF
Donor Sperm
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
LGBTQ
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Gibbons] seems to have difficulty speaking in complete thoughts and presenting those thoughts to patients. He starts a sentence and then rethinks it and then starts again over and over. He seems very nice but he seems too that he spends much of his time in a rush. For my egg retrieval, it seemed an inconvenience that it was on a Sunday and it was clear he wanted to hurry so he could attend services elsewhere.
never sent to speak with financial conuselor [at Baylor/Texas Childrens]...Hard to get trough to them. Old prerecorded message that goes on for a long time before you can talk to someone. Very limited doctors appointments and most of not all are midday with no sympathy to working women.... I have to call and ask for results instead of having them readily available. They allow other medical staff to practice on you, regardless of the pain it may cause you and do so without warning. It is very difficult to get appointments.
How was your experience with William Gibbons at Baylor / Texas Childrens?
He seems to have difficulty speaking in complete thoughts and presenting those thoughts to patients. He starts a sentence and then rethinks it and then starts again over and over. He seems very nice but he seems too that he spends much of his time in a rush. For my egg retrieval, it seemed an inconvenience that it was on a Sunday and it was clear he wanted to hurry so he could attend services elsewhere.
What's one piece of advice would you give a prospective patient of William Gibbons at Baylor / Texas Childrens?
He’s very nice but you need to remind him and his staff regularly about what your care plan is supposed to be.
During treatment, were you treated like a number or a human with William Gibbons at Baylor / Texas Childrens?
Frequently the clinic has to be reminded of things such as an increase in medication dose that needed to be called to my pharmacy. I was talked down to until they realized that I was indeed correct, and the doctor did want to increase meds with the next round. I have to call and ask for results instead of having them readily available. They allow other medical staff to practice on you, regardless of the pain it may cause you and do so without warning. It is very difficult to get appointments.
Describe the protocols William Gibbons used in your cycles at Baylor / Texas Childrens and their degree of success.
Clomid 25 with Ovidrel shot Clomid 50 with Ovidrel shot IVF Gonal F, Cetrotide, Menopur, Omnitrope. 7 eggs retrieved, 4 mature, 1 euploid. Did not create pregnancy.
Describe your experience with your nurse at Baylor / Texas Childrens. (Assigned nurse: Polly )
No call the day of my beta HCG. I had to call them. I also had to stay on top of them for medication dosing. The medication calendar they send is a little confusing and should be more clear on what you take at day and what at night
Describe your experience with Baylor / Texas Childrens.
Hard to get trough to them. Old prerecorded message that goes on for a long time before you can talk to someone. Very limited doctors appointments and most of not all are midday with no sympathy to working women.
Describe the costs associated with your care under William Gibbons at Baylor / Texas Childrens.
Very expensive and never sent to speak with financial conuselor
What specific things went wrong at Baylor / Texas Childrens?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Baylor / Texas Childrens.
Clomid was sent to pharmacy in wrong dose. When I called to tell them, the nurse asked me “What makes you think you should be taking more?” My doctor had told me to take more after my failed IUI. After a while, my pharmacy notified me that the new dose was ready. Not my clinic. I didn’t receive a call with my beta HCG until I requested a call at 4:30pm. We had discussed doing an ERA but my paperwork and instructions all stated FET. The day of my beta HCG there was no order in the system and I had to wait for it to get put in.
3
Doctor
William Gibbons
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
1
Clinic
Baylor / Texas Childrens
Houston - Main Street
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
7
8
Age 31
2 Fertility Medications
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
Neutral
Neutral
Success w/ Doc Not sure
I was impressed with the amount of time that Dr. Gibbons and his fellow spent with me. It's easy to see that he cares about his patients and wants them to have a ssuccessful pregnancy.... He is incredibly intelligent and is an accomplished RE. He is what I call a "fast talker" and uses mostly medical jargon so it is tough to keep up with his train of thought sometimes...All in all, we find that he is personable and a good option as far as RE's go...
I have been impressed with the clinic. The office [Baylor/Texas Childrens] is located in the new section of the hospital so it is modern and clean. The hospital is so large that it's tough to navigate, but they kindly provide a map and other helpful information for you on your first visit to help. One weakness is that the blood lab is inconveniently located and seems to always have a long wait.... The nursing staff has been wonderful! They are friendly, supportive, and extremely knowledgeable.
How was your experience with William Gibbons at Baylor / Texas Childrens?
I have only had limited experience with Dr. Gibbons because we just started working with him. However, my experience has been mostly positive so far. He is incredibly intelligent and is an accomplished RE. He is what I call a "fast talker" and uses mostly medical jargon so it is tough to keep up with his train of thought sometimes. Thankfully, through my infertility journey I have read enough books where I could follow along okay, but I could see where someone could leave a bit confused. All in all, we find that he is personable and a good option as far as RE's go.
What's one piece of advice would you give a prospective patient of William Gibbons at Baylor / Texas Childrens?
My advice would to be to always bring a notebook so that you can jot quick notes while he's talking.
During treatment, were you treated like a number or a human with William Gibbons at Baylor / Texas Childrens?
I was impressed with the amount of time that Dr. Gibbons and his fellow spent with me. It's easy to see that he cares about his patients and wants them to have a ssuccessful pregnancy.
Describe the protocols William Gibbons used in your cycles at Baylor / Texas Childrens and their degree of success.
So far we are still in the stage of doing a lot of testing. After our initial 3 hour consult, he ordered a large panel of bloodwork to be done. He was checking for clotting disorders, lupus markers, thyroid issues, prediabetic markers, and did a karotype. He also is having me do a certain HSG that tests my uterine cavity. For my husband who has a normal sperm count, he is having a lab perform a test call a Sperm Fish to determine if the dna in his sperm is aligned properly.
Describe your experience with the nursing staff at Baylor / Texas Childrens.
The nursing staff has been wonderful! They are friendly, supportive, and extremely knowledgeable.
Describe your experience with Baylor / Texas Childrens.
I have been impressed with the clinic. The office is located in the new section of the hospital so it is modern and clean. The hospital is so large that it's tough to navigate, but they kindly provide a map and other helpful information for you on your first visit to help. One weakness is that the blood lab is inconveniently located and seems to always have a long wait.
Describe the costs associated with your care under William Gibbons at Baylor / Texas Childrens.
So far we have only had a consult amd we have great health insurance so we just had to pay our $40 copay. The only other expense so far is for my husbands Sperm Fish procedure. Because it is not covered by insurance, we have to pay $1,050.00 out of pocket.
Describe William Gibbons's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Baylor / Texas Childrens.
N/a
7
Doctor
William Gibbons
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Baylor / Texas Childrens
Houston - Main Street
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unsuccessful
5
6
Age 34
3 IVF
Latinx
Income $50K - $99K
Teacher
2nd of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. William Gibbons] is very nice but make sure you ask questions...Everything is online which is helpful as a reminder but it is still needed to talk to the doctor. He seemed to confuse himself the few times we did talk and had to remind him of what we were trying to do. The nurses pretty much ran everything and then he would just oversee. Which is why he probably let me go further in the treatment that I should've because I wasn't producing enough eggs. He ended up canceling the cycle and the nurse had just made me pay $900 to rush more medicine to try to continue when latter that same day Dr. Gibbons canceled. I was left with medicine I paid for and never used!
The facilities [at Baylor/Texas Childrens] are excellent, modern, and easy to find. Parking is an issue sometimes because it is in the hospital and it's $12. Besides parking really there no other complaints. The facilities hold everything you need for example you could go downstairs and get blood work...ended up canceling the cycle and the nurse had just made me pay $900 to rush more medicine to try to continue when latter that same day Dr. Gibbons canceled. I was left with medicine I paid for and never used!
How was your experience with William Gibbons at Baylor / Texas Childrens?
I only saw Dr. Gibbons twice. Not very involved specifically in the cycle. Even though I was traveling over 500 miles to see him. Everything is online which is helpful as a reminder but it is still needed to talk to the doctor. He seemed to confuse himself the few times we did talk and had to remind him of what we were trying to do. The nurses pretty much ran everything and then he would just oversee. Which is why he probably let me go further in the treatment that I should've because I wasn't producing enough eggs. He ended up canceling the cycle and the nurse had just made me pay $900 to rush more medicine to try to continue when latter that same day Dr. Gibbons canceled. I was left with medicine I paid for and never used!
What's one piece of advice would you give a prospective patient of William Gibbons at Baylor / Texas Childrens?
He is very nice but make sure you ask questions.
During treatment, were you treated like a number or a human with William Gibbons at Baylor / Texas Childrens?
Very personable
Describe the protocols William Gibbons used in your cycles at Baylor / Texas Childrens and their degree of success.
I can't recall specific dosages but I took menopur, gonal f, cetrotide
Describe your experience with the nursing staff at Baylor / Texas Childrens.
Very nice. But it did take a while to get answers online
Describe your experience with Baylor / Texas Childrens.
The facilities are excellent, modern, and easy to find. Parking is an issue sometimes because it is in the hospital and it's $12. Besides parking really there no other complaints. The facilities hold everything you need for example you could go downstairs and get blood work.
Describe the costs associated with your care under William Gibbons at Baylor / Texas Childrens.
The office provided us with options using out of the country medication, which was a bit scary, but of course cheaper. I believe we spent around $4000 in medication. But since I had to travel to Houston from El Paso travel expenses added a huge amount to the treatment.
What specific things went wrong at Baylor / Texas Childrens?
  • Provided conflicting information
Describe the specific things that went wrong at Baylor / Texas Childrens.
Like mentioned before, the nurse ordered more medication assuming the doctor would continue treatment and it was canceled. I was left with medication I didn't use and money spent.
5
Doctor
William Gibbons
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
Adaptability
6
Clinic
Baylor / Texas Childrens
Houston - Main Street
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
3
8
Age 33 - 34
7 Fertility Medications
Anovulation
PCOS
South Asian
Income $100K - $199K
Operations
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
He [Dr. Williams Gibbons] was very warm during initial apppintment and ultrasound. During second appointment, he delivered news that I was infertile in a very matter of fact way without allowing me time to process. I didn't even know what PCOS was and was just placed on 500mg dose of Metformin. He asked a nurse to come in and discuss my IUI instructions and scheduled and I started crying. They did not even ask me if I wanted to do IUI or test my progesterone to see if I was ovulating.
[Baylor Texas Childrens] May not be best for someone trying to figure out their fertility issues and not yet diagnosed with an issue. Is better for someone who is ready to do IVF right away... Dr. Gibbons was very nice at initial appointment and gentle with transvaginal ultrasound. He was an hour late, very pushy towards IVF and IUI without much explanation and easily frustrated at the next appointment. However, he will run any tests for you and if you don't want to try other options or get tested for anything and jump straight to IVF or IUI then he may be a good fit for you
How was your experience with William Gibbons at Baylor / Texas Childrens?
Dr. Gibbons was very nice at initial appointment and gentle with transvaginal ultrasound. He was an hour late, very pushy towards IVF and IUI without much explanation and easily frustrated at the next appointment. However, he will run any tests for you and if you don't want to try other options or get tested for anything and jump straight to IVF or IUI then he may be a good fit for you
What's one piece of advice would you give a prospective patient of William Gibbons at Baylor / Texas Childrens?
May not be best for someone trying to figure out their fertility issues and not yet diagnosed with an issue. Is better for someone who is ready to do IVF right away
During treatment, were you treated like a number or a human with William Gibbons at Baylor / Texas Childrens?
He was very warm during initial apppintment and ultrasound. During second appointment, he delivered news that I was infertile in a very matter of fact way without allowing me time to process. I didn't even know what PCOS was and was just placed on 500mg dose of Metformin. He asked a nurse to come in and discuss my IUI instructions and scheduled and I started crying. They did not even ask me if I wanted to do IUI or test my progesterone to see if I was ovulating. When I asked if IUI was around $3k, the cheerful nurse said that it could be higher with his weird smile that made me question what exactly made her so happy. I wanted to discuss my infertility more and what could be tested and treated since only my A1c and AMH was tested in initial appointment. They kept on pushing for IVF saying that due to my high AMH levels, I'm an excellent candidate. The doctor got upset that I was crying because the nurse had scolded him for not being thorough with me before calling her in. He asked if I wanted a hug after I explained that the push for IUI/IVF without further testing, clomid, or increased Metformin made no sense. He said he answered all of my questions (I had questions about my thyroid afffecting my fertility) and what more did I want. I was very shocked because he was so much nicer at the initial appointment. I am now searching for another RE.
Describe the costs associated with your care under William Gibbons at Baylor / Texas Childrens.
My insurance didn't cover any fertility treatment so I had to pay $700 for a couple of appointments and tv ultrasound
What specific things went wrong at Baylor / Texas Childrens?
  • Failed to convey critical information
3
Doctor
William Gibbons
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Adaptability
8
Clinic
Baylor / Texas Childrens
Houston - Main Street
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
10
10
Age 37 - 39
IUI
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
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I...wouldn't hesitate to refer him [Dr. Gibson] to others...His communication style and bedside manner are probably not for everyone. He has an "odd" sense of humor...The only time I questioned him was after our failed transfer. I was devastated... Dr. Gibbons came off as brusque and defensive at that particular appointment, which was exactly what we did not need at that time...He is a brilliant man, and tremendously passionate about his work and his patients. If you can get past his quirky sense of humor he is an amazing doctor.
Dr. Gibbons and his nurses made me feel like the most important patient they were treating. They responded to every single one of my questions in a timely manner. They always knew the details of my case....I can see how the TMC is not ideal for everyone. As far as scheduling goes, the clinic is amazing. They were rarely running behind, and monitoring appointments were amazingly efficient. The not so great...it was impossible for anyone to tell me how much anything would or could cost. Every bill was a complete surprise. I got into a huge fight with Greater Houston Anesthesiology over a double bill situation, and more than a year after my first retrieval I'm still not SURE that I am done paying for everything!
How was your experience with William Gibbons at Baylor / Texas Childrens?
I have already referred Dr. Gibbons to two friends, and wouldn't hesitate to refer him to others as well. I am forever grateful to him and his office for his knowledge and expertise. His communication style and bedside manner are probably not for everyone. He has an "odd" sense of humor. But it worked for my husband and me, and he is a giant in his field. The only time I questioned him was after our failed transfer. I was devastated. We had a PGS tested embryo; we had done a day 6 transfer based on my ERA results; we did everything right. And it took us six full months just to get to that failed transfer. And we couldn't REALLY understand why the transfer had failed. I doubted the ERA test; I wondered if we needed to repeat; I wondered if some of my PGS non normal embryos should have been transferred; and I wondered if I was with the right clinic altogether based on SART data. Dr. Gibbons came off as brusque and defensive at that particular appointment, which was exactly what we did not need at that time. We did end up scheduling a consult with a different clinic, but ultimately decided to stick with Gibbons. I am glad I did. Our second cycle was a success.
What's one piece of advice would you give a prospective patient of William Gibbons at Baylor / Texas Childrens?
He is a brilliant man, and tremendously passionate about his work and his patients. If you can get past his quirky sense of humor he is an amazing doctor. But his style is probably not for everyone.
During treatment, were you treated like a number or a human with William Gibbons at Baylor / Texas Childrens?
Dr. Gibbons and his nurses made me feel like the most important patient they were treating. They responded to every single one of my questions in a timely manner. They always knew the details of my case. And they made me feel like they were part of my team through this process.
Describe the protocols William Gibbons used in your cycles at Baylor / Texas Childrens and their degree of success.
My first cycle was 300 follistim and 2 vials of menopur each night, and cetrotide toward the end of stimming. Six eggs were retrieved. Five were mature. Four fertilized and they all made it to day 5 blasts. We biopsies them all for PGS. Only one came back as normal. The next step was an endometrial receptivity assay (ERA). The day five results came back as pre receptive. We scheduled a day 6 transfer for my lone blast. It came back negative. We started up again with the addition of HGH to my stim cycle plus increased follistim to 450. The second retrieval netted 8 eggs. Only 3 made it to blast from that round, and again only one genetically normal embryo. We transferred on day 6 again and I am currently 18 weeks pregnant with that blast.
Describe your experience with the nursing staff at Baylor / Texas Childrens.
De. Gibbons' nurses are absolute angels. They are knowledgeable and compassionate and respond to every single question and MyChart message with a thoughtful and complete answer. They are amazing.
Describe your experience with Baylor / Texas Childrens.
For me th location was great -- walking distance from work -- but I can see how the TMC is not ideal for everyone. As far as scheduling goes, the clinic is amazing. They were rarely running behind, and monitoring appointments were amazingly efficient. The not so great -- we had insurance coverage for our first cycle, and it was impossible for anyone to tell me how much anything would or could cost. Every bill was a complete surprise. I got into a huge fight with Greater Houston Anesthesiology over a double bill situation, and more than a year after my first retrieval I'm still not SURE that I am done paying for everything!
Describe the costs associated with your care under William Gibbons at Baylor / Texas Childrens.
We had insurance coverage for 75% of treatment costs up to $15,000, and a $3,500 prescription drug cap. I total we spent more than $18,000 out of pocket on medical expenses last year, which included two egg retrievals, two rounds of PGS testing, an ERA test, and two transfers, plus all my meds.
Describe William Gibbons's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Baylor / Texas Childrens.
Dr. Gibbons strongly prefers to transfer single embryos. He also recommended PGS given my poor egg quality, and really only transfers singles for PGS tested embryos. Aside from that, we only had one embryo to transfer each cycle.
10
Doctor
William Gibbons
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Baylor / Texas Childrens
Houston - Main Street
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources