William Schlaff

RMA of Philadelphia

Available Lines of Communication

Doctor, Nurse available by email
Doctor email
Nurse email
Doctor, Nurse available by direct line
Direct line to doctor
Direct line to nurse
Available by cell phone
Doctor personal cell phone
Medical SchoolU. of Michigan
ResidencyU. of Michigan
FellowshipJohns Hopkins
Philadelphia
833 Chestnut St.
Philadelphia, PA 19107
215.922.1556
On a scale from 0-10, how likely are you to recommend William Schlaff to a friend?
Strongly recommend: 33%Neutral: 33%Don't recommend: 33%8
3 assessments
  • 33% Strongly recommend (9-10)
  • 33% Neutral (7-8)
  • 33% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
9.3
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
9.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
6.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
OK
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend RMA of Philadelphia to a friend?
Strongly recommend: 60%Neutral: 23%Don't recommend: 18%8.2
81 assessments
  • 60% Strongly recommend (9-10)
  • 23% Neutral (7-8)
  • 18% Don't recommend (0-6)
3 assessments
10
10
Age
39
Treated
2019
Success with this Doc
Yes
Treatment
4 IUI, 3 IVF
Diagnosis
Unexplained
10
10
Dr Schlaff took the time to get to know my partner and me and our long history with secondary infertility. He was able to provide insight into many of our unanswered questions from our prior IVF clinic and recommended we see his staff clinical psychologist prior to deciding if and how to proceed with treatment...Throughout my time with Dr. Schlaff, he called me personally multiple times to discuss results, provide updates, and offer support. He was always available to answer questions we had and was warm while also being direct. I felt that he and everyone else in the clinic got to know us throughout our treatment and were all in our corner the whole time.
I primarily interacted with two NPs in the clinic [RMA of Philadelphia] who were both outstanding. They were excellent communicators via phone and email- I would often get a response immediately if I emailed during the day. They were extremely helpful in guiding me with where to get the medications at the best prices, were always on top of prescribing what I needed well ahead of time, and helped me anticipate what I would need for each upcoming step. It was always a pleasure seeing them in the office and I felt that I could reach out to them for anything I needed.
Age
39
Treated
2019
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Professor
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 3 IVF
Diagnosis
Unexplained
10
10
How was your experience with William Schlaff at RMA of Philadelphia?
Strengths and weaknesses Dr. Schlaff was knowledgeable, compassionate, warm, and direct. He made several small adjustments during my cycle that I truly believe made a difference in our outcome, such as delaying our retrieval by two days to allow for more follicles to mature (resulting in a couple more eggs being retrieved than would have otherwise) and also delaying our FET because I had fluid in my uterus. He adjusted medications to reduce the fluid down to almost none by transfer day. I found him to be an excellent communicator and felt from the beginning that no matter the outcome, we would have been satisfied that we gave it one last try under his care. I would wholeheartedly recommend Dr. Schlaff to anyone and can think of no weaknesses whatsoever.
What's one piece of advice would you give a prospective patient of William Schlaff at RMA of Philadelphia?
Do not hesitate to meet with him if you are thinking about undergoing fertility treatment.
During treatment, were you treated like a number or a human with William Schlaff at RMA of Philadelphia?
Prior to being treated by Dr. Schlaff, I was seen at a different clinic where I rarely saw or spoke with my main physician and was seen by different doctors, nurses, and ultrasound techs at each visit. I was seen at this prior clinic over the course of two years for 4 IUIs and 2 IVF cycles (none successful) and saw my original doctor a total of 3 times. This was my baseline experience with infertility treatment prior to deciding to switch clinics. From the very first time I met Dr. Schlaff, I knew my experience would be different. Dr Schlaff took the time to get to know my partner and me and our long history with secondary infertility. He was able to provide insight into many of our unanswered questions from our prior IVF clinic and recommended we see his staff clinical psychologist prior to deciding if and how to proceed with treatment. The emotional and mental aspect of our treatment was never addressed or considered at the prior clinic. Throughout my time with Dr. Schlaff, he called me personally multiple times to discuss results, provide updates, and offer support. He was always available to answer questions we had and was warm while also being direct. I felt that he and everyone else in the clinic got to know us throughout our treatment and were all in our corner the whole time.
Describe your experience with your nurse at RMA of Philadelphia. (Assigned nurse: Jen and Shannon)
I primarily interacted with two NPs in the clinic who were both outstanding. They were excellent communicators via phone and email- I would often get a response immediately if I emailed during the day. They were extremely helpful in guiding me with where to get the medications at the best prices, were always on top of prescribing what I needed well ahead of time, and helped me anticipate what I would need for each upcoming step. It was always a pleasure seeing them in the office and I felt that I could reach out to them for anything I needed.
Describe your experience with RMA of Philadelphia.
Strengths: small number of doctors at each practice location, so you see the same couple of doctors every time; monitoring ultrasounds are all performed by the physicians; continuity of care with both doctors and nurses; friendly and professional office staff; knowledgable financial coordinator Weaknesses: weekend monitoring at a different office was less convenient for me than the weekday office location I believe that the attentiveness of Dr. Schlaff and the other practitioners at the clinic made the all the difference in our successful outcome, especially since I went to his clinic years later than my prior clinic where I had multiple failed IUIs and IVF cycles.
Describe the costs associated with your care under William Schlaff at RMA of Philadelphia.
self-pay: 18K for single IVF cycle with PGS and ERA biopsy, including meds, though some meds were covered by insurance
10
Doctor
William Schlaff
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
RMA of Philadelphia
Philadelphia
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
9
Age
34 - 36
Treated
2016 - 2018
Success with this Doc
No
Treatment
6 IUI
Diagnosis
Unexplained
8
9
He [Dr. Schlaff] was thorough and very experienced. He was patient and considerate. He had a great bedside manner. He never made me feel bad about my infertility and always stayed positive and hopeful. He communicated regularly and always told my husband and I to reach out if we needed anything.... He always stressed the positives and placed no blame on me or my husband. He was thorough and explained everything in a way that was easy to understand.
Great communication. Everyone [RMA of Philadelphia] worked together as a team and treated my husband and I with the highest regard. They supported us and showed empathy. They were sensitive to our needs and situation. They were always positive and full of energy, especially in early mornings!...They were all very freindly. I could trust them. They began to feel like family.... He [Dr. Schlaff] had a great bedside manner.
Age
34 - 36
Treated
2016 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
6 IUI
Diagnosis
Unexplained
8
9
How was your experience with William Schlaff at RMA of Philadelphia?
He was thorough and very experienced. He was patient and considerate. He had a great bedside manner. He never made me feel bad about my infertility and always stayed positive and hopeful. He communicated regularly and always told my husband and I to reach out if we needed anything.
What's one piece of advice would you give a prospective patient of William Schlaff at RMA of Philadelphia?
Just to be patient and to listen to him. He will lead you in the right direction.
During treatment, were you treated like a number or a human with William Schlaff at RMA of Philadelphia?
He always stressed the positives and placed no blame on me or my husband. He was thorough and explained everything in a way that was easy to understand.
Describe the protocols William Schlaff used in your cycles at RMA of Philadelphia and their degree of success.
We did iui's. My previous doctor preformed other procedures to diagnose a problem if there was one.
Describe your experience with the nursing staff.
They were all very freindly. I could trust them. They began to feel like family.
Describe your experience with RMA of Philadelphia.
Great communication. Everyone worked together as a team and treated my husband and I with the highest regard. They supported us and showed empathy. They were sensitive to our needs and situation. They were always positive and full of energy, especially in early mornings!
Describe the costs associated with your care under William Schlaff at RMA of Philadelphia.
My insurance didn't cover the iui's or any in vitro fertilization.
Describe William Schlaff's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Philadelphia.
He believed in only one transfer if we did in vitro.
8
Doctor
William Schlaff
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
RMA of Philadelphia
Philadelphia
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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6
8
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Treatment
6 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
6
8
He [Dr. Schlaff] is very kind and supportive. Definitely on the side of his patients but also factual and realistic. So as much as he wanted it for us, he could not control the outcome...I want a doctor to dig deeper and I feel like he did not. He was helpful in getting us a reason for pregnancy not to be occurring and I feel he took the perfect first steps but as it didn’t work I think we should have been more aggressive in next steps. He was super compassionate as I was scared about all the firsts and he did a good job at explaining everything.
We chose IUI first and did 6 rounds of clomid with IUI [at RMA of Philadelphia]...[The nurses are] Very nice and good at their jobs...Very on top of patient relationship and quick. Get you and in and out. Flexible on appt times or lateness. Good on explaining things and keeping you updated on what is going on. I didn’t mind getting my blood drawn because they were good...He [Dr. Schlaff] is very kind and supportive. Definitely on the side of his patients but also factual and realistic. So as much as he wanted it for us, he could not control the outcome...I want a doctor to dig deeper and I feel like he did not. He was helpful in getting us a reason for pregnancy not to be occurring and I feel he took the perfect first steps but as it didn’t work I think we should have been more aggressive in next steps. He was super compassionate as I was scared about all the firsts and he did a good job at explaining everything.
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Race
Latino
Income
$200K - $499K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 2 Docs
Treatment
6 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
6
8
How was your experience with William Schlaff at RMA of Philadelphia?
I want a doctor to dig deeper and I feel like he did not. He was helpful in getting us a reason for pregnancy not to be occurring and I feel he took the perfect first steps but as it didn’t work I think we should have been more aggressive in next steps. He was super compassionate as I was scared about all the firsts and he did a good job at explaining everything.
What's one piece of advice would you give a prospective patient of William Schlaff at RMA of Philadelphia?
Be your own best advocate.
During treatment, were you treated like a number or a human with William Schlaff at RMA of Philadelphia?
He is very kind and supportive. Definitely on the side of his patients but also factual and realistic. So as much as he wanted it for us, he could not control the outcome.
Describe the protocols William Schlaff used in your cycles at RMA of Philadelphia and their degree of success.
We chose IUI first and did 6 rounds of clomid with IUI. One of the rounds we did not do IUI. I forget why.
Describe your experience with the nursing staff.
Very nice and good at their jobs.
Describe your experience with RMA of Philadelphia.
Very on top of patient relationship and quick. Get you and in and out. Flexible on appt times or lateness. Good on explaining things and keeping you updated on what is going on. I didn’t mind getting my blood drawn because they were good.
Describe the costs associated with your care under William Schlaff at RMA of Philadelphia.
Not sure. Used insurance.
6
Doctor
William Schlaff
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
RMA of Philadelphia
Philadelphia
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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