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Zaher Merhi

Rated 6.4
Strongly recommend: 20%Neutral: 40%Don't recommend: 40%6.4
20% strongly recommend
30 reviews
Humanity
6.7
6.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.8
7.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5
5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.3
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
American University of Beirut
Residency
Maimonides Medical Center
Fellowship
Albert Einstein College of Medicine

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone

30 patient reviews

Most Recent
Strongly Recommend
20%
Neutral
40%
Don't Recommend
40%
2018, Successful
NPS
8
NPS
8
Age 32
Uterine Fibroids
Black or African-American
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Neutral
Neutral
Successful
Review of
Dr. Merhi was kind, compassionate and very professional​​...is confident and cheerful and I can truly appreciate that feeling of optimism...genuinely interested in the well being of his patient. He has excellent bed side manners. He makes himself available to answer questions and is very reassuring. He also matter of fact and practical...IVF: clomid, letrozol and follistim, followed by Ovidrel as a trigger shot. For the transfer, progesterone suppositories and estrogen pills.
NHFC, is a good clinic...has great facility​ and skilled staff. The place is clean, they provide snacks for you while you wait!...The nursing staff were great and very supportive, but in some cases their email response never happened, a follow-up phone call yielded no response until I went to the clinic...I received an email regarding the embryo transfer from a nurse and I replied for confirmation but I never got a response even with multiple phone call. During the transfer I had to wait for one extra hour to get my embryo ready which could have been avoided had I spoken with a nurse during my multiple phone calls.
How was your experience with Zaher Merhi at New Hope Fertility Center?
Dr. Merhi is kind, compassionate and very professional​​. He listens​ to you and proposes​ the best option. Dr. Merhi is confident and cheerful and I can truly appreciate that feeling of optimism. Dr. Merhi, is a very skilled, knowledgable and attentive doctor. He listens to the patient and is not interested in personal results and stats but is genuinely interested in the well being of his patient. He has excellent bed side manners. He makes himself available to answer questions and is very reassuring. He also matter of fact and practical. I am now 13 weeks pregnant, I plan on returning to Dr. Merhi for my second pregnancy.
What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?
Follow the instructions and advice from Dr Merhi and the outcome of your expectation will be great as expected
During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?
Dr. Merhi was kind, compassionate and very professional​​. He listens​ to you and proposes​ the best option.
Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.
IVF: clomid, letrozol and follistim, followed by Ovidrel as a trigger shot. For the transfer, progesterone suppositories and estrogen pills.
Describe your experience with the nursing staff at New Hope Fertility Center.
The nursing staff were great and very supportive, but in some cases their email response never happened, a follow-up phone call yielded no response until I went to the clinic
Describe your experience with New Hope Fertility Center.
NHFC, is a good clinic, in some clinics the success rate is based on multiple attempts. ​The clinic has great facility​ and skilled staff. The place is clean, they provide snacks for you while you wait! I highly recommend this place if your having issues getting pregnant! It's not a easy process but the reward at the end is well worth the fight! Thank you Dr Merhi
Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.
I don't have the exact amount but it was expensive even with insurance, For instance genetic screening I paid $100 as my out of pocket cost at my ob/gyn clinic with a group that they work with but at New Hope the clinic was charging over $700
Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.
Dr Merhi had a strong advice for one embryo transfer due to the risk associated with multiple pregnancy but I suggested a multiple pregnancy so that I can finish my child birth sooner. Three embryos were transferred however two succeeded giving my twins
What specific things went wrong at New Hope Fertility Center?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at New Hope Fertility Center.
I needed a specific amount of embryo transfer. I received an email regarding the embryo transfer from a nurse and I replied for confirmation but I never got a response even with multiple phone call. During the transfer I had to wait for one extra hour to get my embryo ready which could have been avoided had I spoken with a nurse during my multiple phone calls.
8
Doctor
Zaher Merhi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
New Hope Fertility Center
New York
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of
2019, Successful
NPS
9
NPS
10
Age 37
1 IUI
1 IVF
PCOS
Black or African-American
Income $100K - $199K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Merhi was very patient and understanding of my circumstance and ultimately what I had gone through and what I was planning to endure to have a baby. He shared different information with me and had a sense of enthusiasm to work along with me, which encouraged me even more. I would have like to have had more one-on-one time through-out my journey...I underwent a mini-IVF, which we utilized letrozole, Chlomid, and injectable hormones prior to the egg retrieval. After the retrieval I was placed on a low dosage of Estradiol and progesterone.
My overall experience [at New Hope Fertility Center] was great and I do not really have any complaints. From the setting to the ambiance to the service to the state of the art equipment, I was really impressed and pleased. I would not change anything about the clinic. I do not see any weaknesses as of today...The nurses and doctors were quick and thorough with their responses, which allowed me to not stress about the process...
How was your experience with Zaher Merhi at New Hope Fertility Center?
Dr. Merhi was very patient and understanding of my circumstance and ultimately what I had gone through and what I was planning to endure to have a baby. He shared different information with me and had a sense of enthusiasm to work along with me, which encouraged me even more. I would have like to have had more one-on-one time through-out my journey.
What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?
You may not get enough one-on-one time
During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?
The nurses and doctors were quick and thorough with their responses, which allowed me to not stress about the process.
Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.
I underwent a mini-IVF, which we utilized letrozole, Chlomid, and injectable hormones prior to the egg retrieval. After the retrieval I was placed on a low dosage of Estradiol and progesterone.
Describe your experience with your nurse at New Hope Fertility Center. (Assigned nurse: Joanna Tudisco)
98% of the nurses were extremely helpful and responsive to my questions and concerns especially after my egg retrieval and embryo transfer. Joanna Tudisco by far was the most accommodating and thoughtful nurse when I emailed her over 5/6 different times concerning my bloating. The team as a whole is one of the best and I would surely recommend them to my friend/family member.
Describe your experience with New Hope Fertility Center.
My overall experience was great and I do not really have any complaints. From the setting to the ambiance to the service to the state of the art equipment, I was really impressed and pleased. I would not change anything about the clinic. I do not see any weaknesses as of today.
Describe your experience with your monitoring appointments at New Hope Fertility Center.
No Comment
Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.
My costs equated to approximately 5K between doctor visits, actual IVF, medications, and copays
Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.
No comment
9
Doctor
Zaher Merhi
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
10
Clinic
New Hope Fertility Center
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 46
Ashkenazi Jewish
Income $50K - $99K
3rd of 3 Docs
1 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. Merhi was very hopeful when we met him even though we’d had five failed cycles with two other doctors. We were surprised by his optimism but what won our trust was that he told us what he thought hadn’t worked in previous cycles. He had a completely different philosophy about medications. He felt I’d been given far too much medication and claimed he would not use one very standard medication that I’d been given
I had positive and negative experiences with the nursing staff. Most communication is via email and it was hard to get an actual nurse on the phone to provide clinical advice....We are grateful to New Hope because it is the one clinic where we got a a healthy Embryo and did a successful transfer. That being said, there was far less interaction with doctors than at other clinics and much more with ultrasound technicians and nurses via email.
How was your experience with Zaher Merhi at New Hope Fertility Center?
Dr. Merhi was very hopeful when we met him even though we’d had five failed cycles with two other doctors. We were surprised by his optimism but what won our trust was that he told us what he thought hadn’t worked in previous cycles. He had a completely different philosophy about medications. He felt I’d been given far too much medication and claimed he would not use one very standard medication that I’d been given in 5 other cycles.
What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?
He is very trustworthy and truly cares.
During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?
Dr. Merhi was extremely warm and attentive with us whenever we saw him.
Describe your experience with the nursing staff at New Hope Fertility Center.
I had positive and negative experiences with the nursing staff. Most communication is via email and it was hard to get an actual nurse on the phone to provide clinical advice.
Describe your experience with New Hope Fertility Center.
We are grateful to New Hope because it is the one clinic where we got a a healthy Embryo and did a successful transfer. That being said, there was far less interaction with doctors than at other clinics and much more with ultrasound technicians and nurses via email.
What specific things went wrong at New Hope Fertility Center?
  • Provided conflicting information
10
Doctor
Zaher Merhi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
10
Clinic
New Hope Fertility Center
New York
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 35 - 36
1 IVF
Unexplained
Income $200K - $499K
Teacher
3rd of 3 Docs
4 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Merhi used a mini-IVF protocol where I took clomid and letrozole and then Gonal-F injections for about one week. After that I took medication to prevent ovulation and then a trigger shot before the egg retrieval. For my frozen transfer I took estrogen and then progesterone in oil and progesterone suppositories...listened closely to our concerns from the beginning. After having 4 failed IUIs and 2 failed IVF Cycles at a different clinic, Dr. Merhi recognized my need for mini-IVF since the high doses of medication were potentially harming my eggs. I’m so lucky to have found Dr. Merhi.
Strengths [at New Hope Fertility Center]: Dr. Merhi is warm and caring and has a great sense of humor. He clearly communicated the protocol and reasoning behind it. He listened to my concerns he personally called me to answer my questions in a timely manner...Lise is the nurse in New Hope’s Long Island office. She is caring and compassionate and communicated with me via email and answered all my questions. She is the best!
How was your experience with Zaher Merhi at New Hope Fertility Center?
Dr. Merhi and the staff at New Hope were truly amazing. They explained everything clearly and tailored the protocol to meet my needs. I was more successful with their mini-IVF protocol than with my previous 2 cycles of conventional IVF. I would recommend them to anyone!
What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?
If you don’t understand something, call and speak to a nurse. They are very helpful!
During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?
Dr. Merhi listened closely to our concerns from the beginning. After having 4 failed IUIs and 2 failed IVF Cycles at a different clinic, Dr. Merhi recognized my need for mini-IVF since the high doses of medication were potentially harming my eggs. I’m so lucky to have found Dr. Merhi.
Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.
Dr. Merhi used a mini-IVF protocol where I took clomid and letrozole and then Gonal-F injections for about one week. After that I took medication to prevent ovulation and then a trigger shot before the egg retrieval. For my frozen transfer I took estrogen and then progesterone in oil and progesterone suppositories.
Describe your experience with your nurse at New Hope Fertility Center. (Assigned nurse: Lise)
Lise is the nurse in New Hope’s Long Island office. She is caring and compassionate and communicated with me via email and answered all my questions. She is the best!
Describe your experience with New Hope Fertility Center.
Strengths: Dr. Merhi is warm and caring and has a great sense of humor. He clearly communicated the protocol and reasoning behind it. He listened to my concerns he personally called me to answer my questions in a timely manner. I am convinced that I would not be pregnant right now if I did not find Dr. Merhi.
Describe your experience with your monitoring appointments at New Hope Fertility Center.
I went to monitoring appointments very early in the morning at both the Manhattan and Long Island offices. Manhattan office is very well run with large monitors telling you where to go for blood work and ultrasound. Manhattan office is much larger than Long Island but often more crowded.
Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.
My insurance covered a lot of it but I paid out of pocket for the ozone sauna therapy and the PRP procedure. I also had to pay about $2,000 for the egg retrieval and another $2,000 For transfer.
10
Doctor
Zaher Merhi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New Hope Fertility Center
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
LGBTQ+
2020, Successful
NPS
10
NPS
10
Age 44
2 IVF
Endometriosis
Unexplained
Income $100K - $199K
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Review of
[Dr. Zaher Merhi is] Honest, compassionate and very knowledgeable about his expertise. I never would have believed him if he told me I will get you pregnant but he did and was extremely gentle with the whole procedure. He’s wonderful at his job...I was in lutueal phase cycle when my eggs were retrieved because my first attempt was not successful. During the luteual phase cycle two eggs were retrieved and one genetically tested embryo day 6 blastocyst...I was not informed of some procedures but the doctor said he would take care of it for me.
All the nurses who [at New Hope Fertility Center] were very understanding and compassionate...I was not informed of some procedures but the doctor said he would take care of it for me...They have very updated resources than conventional...The only negative thing I can say is the employees having clear communication between all parties patients and within their environment...I was in lutueal phase cycle when my eggs were retrieved because my first attempt was not successful. During the luteual phase cycle two eggs were retrieved and one genetically tested embryo day 6 blastocyst was transferred on January 20, I’m 7 weeks pregnant and extremely grateful with outcome.
How was your experience with Zaher Merhi at New Hope Fertility Center?
Honest, compassionate and very knowledgeable about his expertise. I never would have believed him if he told me I will get you pregnant but he did and was extremely gentle with the whole procedure. He’s wonderful at his job.
What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?
Have faith in your doctor and follow what he tells you and trust the process.
During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?
The only negative thing I can say is the employees having clear communication between all parties patients and within their environment.
Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.
I was in lutueal phase cycle when my eggs were retrieved because my first attempt was not successful. During the luteual phase cycle two eggs were retrieved and one genetically tested embryo day 6 blastocyst was transferred on January 20, I’m 7 weeks pregnant and extremely grateful with outcome.
Describe your experience with your nurse at New Hope Fertility Center. (Assigned nurse: Samantha Brown)
All the nurses who work were very understanding and compassionate
Describe your experience with New Hope Fertility Center.
Use new Hope fertility clinic their approach and their protocol I feel it makes alot more sense as far as the alternative choices that you have. I’m very pleased with my options. They have very updated resources than conventional
Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.
I was not informed of some procedures but the doctor said he would take care of it for me.
Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.
No we did not have elective single embryo. My request was implant the healthiest embryo for implantation
10
Doctor
Zaher Merhi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New Hope Fertility Center
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of

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