Arbor Fertility

1 doctors work here

Rated 9.9
Strongly recommend: 100%9.9
100% strongly recommend
10 reviews
Operations
9.8
9.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.8
9.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.2
9.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.5
9.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
8.9
8.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 6 offices

Chesterfield
15320 Conway Road
Chesterfield, MO 63017
Columbia
3600 Interstate 70 Dr SE Suite F
Columbia, MO 65201
Creve Coeur
10420 Old Olive Street, Suite 100
Creve Coeur, MO 63141
Fenton
794 Gravois Bluffs Blvd C
Fenton, MO 63026
St. Charles
1360 S 5th St Suite, 104
St. Charles, MO 63301
St. Peters
5401 Veterans Memorial Pkwy, Ste 201
St. Peters, MO 63376
Show 4 more

10 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 28
1 Fertility Medications
Anovulation
PCOS
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Zarek takes the time to explain everything and answer all of my questions about the procedures, the diagnosis, etc. She made sure that we can reach her at any time—she literally gave us her personal cell # at our first appointment...I really appreciated not only the attention placed on the most recent data, but also the flexibility to amend the plan midstream when the available data suggested that the current plan isn't the best choice anymore....she takes the time to check in on me after procedures/betas, and she likes to keep in touch even after we've graduated from her care back to the OB.
Since starting Arbor Fertility, [our doctor] has been working out of the Fertility Partnership space for monitoring and procedures, and our embryos are being stored in their lab. The FP staff have been very welcoming, and I have never felt like I'm treated any differently than one of their own patients when I'm there...The nursing staff is great. They call to communicate anything that needs communicating, and are kind and compassionate in their care!
How was your experience with Shvetha Zarek at Arbor Fertility?
We have been with Dr. Zarek through it all - our testing/diagnosis, IUIs, the round of IVF that finally brought us our little girl in 2020, and now as we are back in treatments to try to make her a big sister. I think like most couples that find themselves facing infertility, we were really anxious and overwhelmed at the outset. Infertility is something that happens to "other people", right? And there are so many unknowns - the biggest being whether or not our story would resolve with a take home baby. But from our very first appointment, we have always been confident that we were exactly where we needed to be. Dr. Zarek is knowledgable and accomplished, of course; but it is her compassion, sincerity, calm confident, and wit that have always gotten us through the peaks and valleys that inevitably come in this journey.
What's one piece of advice would you give a prospective patient of Shvetha Zarek at Arbor Fertility?
If you haven’t set up an appointment...just do it! Dr. Zarek is the best!
During treatment, were you treated like a number or a human with Shvetha Zarek at Arbor Fertility?
Dr. Zarek takes the time to explain everything and answer all of my questions about the procedures, the diagnosis, etc. She made sure that we can reach her at any time—she literally gave us her personal cell # at our first appointment! We have always felt like she actually cares about us as people outside of our infertility, she takes the time to check in on me after procedures/betas, and she likes to keep in touch even after we've graduated from her care back to the OB.
Describe the protocols Shvetha Zarek used in your cycles at Arbor Fertility and their degree of success.
IUIs: We had previously used Clomid with TI at my OBGYN, but my ovaries were unresponsive to it, so Dr. Zarek prescribed Letrozole with an Ovidrel trigger. I produced follicles and ovulated, but the IUIs were ultimately unsuccessful. IVF: We started with birth control + Lupron suppression; stimmed fairly easily with Menopur + Gonal-F. She had me increase the dose once, but dropped it back down when my estrogen levels started trending up. We got 18 eggs (14 mature), 12 of which fertilized. We ended up with 9 embryos. Normally, she recommends a freeze-all to give the body time to recover before a transfer. But because our insurance doesn't cover much of anything in a transfer cycle, she agreed to plan for a fresh transfer as long as I didn't develop OHSS. When my estrogen levels jumped, putting me at risk for OHSS, she took preventative measures, prescribing Cabergoline prior to retrieval (this far removed I cannot remember what exactly it does) and Lovenox starting the night of retrieval. She monitored me for OHSS following the retrieval, and I didn't develop it, so we went ahead with our fresh transfer 5 days later, giving us our little miracle girl. Frozen Transfers: We have since returned in hopes of conceiving again, and have had 2 transfers this year. We suppressed with birth control, followed by applying estrogen patches, PIO and E2P4 suppositories for 5 days before transfer. The second transfer she added estrogen injections. Ultimately both failed, and we just did the Receptiva test to see if there are more underlying issues before we continue with transfers. We switched the protocol a bit, using Estradiol pills and Estrogel instead of patches and injections, which was actually kind of a nice change. Who is going to complain about less needles, am I right? I do want to add that the original plan for this mock cycle was to do an ERA; but with the recent studies that have come out questioning its validity being a big topic at ASRM, she came back to me after and suggested a pivot. I really appreciated not only the attention placed on the most recent data, but also the flexibility to amend the plan midstream when the available data suggested that the current plan isn't the best choice anymore. Because I'm like a lot of people - I'm not a doctor or statistician, so I don't always understand the science or data behind these things unless it's really broken down for me. So I have always relied very heavily on Dr. Zarek when we're making these decisions on next steps, and have always been appreciative of the attention and rationale behind our care.
Describe your experience with the nursing staff at Arbor Fertility.
The nursing staff is great. They call to communicate anything that needs communicating, and are kind and compassionate in their care!
Describe your experience with Arbor Fertility.
Since starting Arbor Fertility, Dr. Zarek has been working out of the Fertility Partnership space for monitoring and procedures, and our embryos are being stored in their lab. The FP staff have been very welcoming, and I have never felt like I'm treated any differently than one of their own patients when I'm there. Their staff took my bloodwork, and I honestly think it was one of the easiest sticks I've ever had, and I've had a lot over the years! Dr. Zarek has handled every other aspect of my medical care (ultrasounds + procedures) and Tanesha is always an email or call away if I have financial questions. I really have no complaints!
Describe the costs associated with your care under Shvetha Zarek at Arbor Fertility.
Current costs for most things are listed on Arbor's website (arbor-fertility.com). Her goal is to keep things as low-cost as she can for us! Tanesha, the financial counselor, is very responsive as well if you have any questions about prices or insurance coverage. She isn't currently in network with insurance, but bloodwork and meds can be submitted to insurance if you have coverage.
Describe Shvetha Zarek's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Arbor Fertility.
Dr. Zarek's general recommendation is to transfer only one embryo at a time because multiples pose a greater risk for the health of mom and babies—but I know that she does do two in certain cases. I have a uterine anomaly and don't want to risk having a multiples pregnancy, so we transfer one at a time.
NPS
10
Doctor
Shvetha Zarek
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Arbor Fertility
Chesterfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024 - 2025, Successful
NPS
10
NPS
10
Age 37 - 38
2 IUI
Donor Sperm
Unexplained
Black or African-American
Income $100K - $199K
2nd of 3 Docs
1 IUI With Other Docs
Donor Sperm With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Zarek made us feel welcome and comfortable...transparent about the process while also very encouraging...wasn’t afraid to get personal with us and share information about herself...took 1 try and I am now pregnant with my 2nd child...oral medication to start, a “trigger” shot, the IUI, then additional medication to support a successful pregnancy
I know this may seem hard to believe but I didn’t experience any “weaknesses” [at Arbor Fertility]...how awesome everyone was...facility was top notch. Everything was clean and spacious yet also very comfortable...We were treated like people, not a label...team is AMAZING! Each appointment was filled with laughter and understanding
How was your experience with Shvetha Zarek at Arbor Fertility?
Dr. Zarek was AMAZING! The bottom line… It took 1 try and I am now pregnant with my 2nd child! I would recommend anyone going on this fertility journey, no matter the reason, to do it with Dr. Zarek. She cares about you and genuinely wants to support your fertility endeavors.
What's one piece of advice would you give a prospective patient of Shvetha Zarek at Arbor Fertility?
Dr. Zarek has your back. In my experience, there’s literally no one better. Dr. Zarek is top tier!
During treatment, were you treated like a number or a human with Shvetha Zarek at Arbor Fertility?
Dr. Zarek made us feel welcome and comfortable. She was transparent about the process while also very encouraging. She wasn’t afraid to get personal with us and share information about herself. It was like going on this journey with a friend.
Describe the protocols Shvetha Zarek used in your cycles at Arbor Fertility and their degree of success.
Dr. Zarek did a full work up and from there made recommendations on how we should proceed and why. Everyone’s journey is different but mine include oral medication to start, a “trigger” shot, the IUI, then additional medication to support a successful pregnancy.
Describe your experience with your nurse at Arbor Fertility. (Assigned nurse: Taylor)
Just like Dr. Zarek, her team is AMAZING! Each appointment was filled with laughter and understanding. Any questions we had were answered and I could always make contact when needed. They supported me through the entire process.
Describe your experience with Arbor Fertility.
I know this may seem hard to believe but I didn’t experience any “weaknesses”. I can’t stress enough how awesome everyone was. And the facility was top notch. Everything was clean and spacious yet also very comfortable.
Describe the costs associated with your care under Shvetha Zarek at Arbor Fertility.
I can’t remember exact cost but it was lower than any of the other facilities I researched. And they were very clear about what would be covered if I used insurance versus paying out of pocket.
How competent was Arbor Fertility at LGBTQ+ care?
We were treated like people, not a label.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at Arbor Fertility.
I arranged transfer of our donor sperm and Arbor was very accommodating. Gave me what I needed and was available when it was time.
NPS
10
Doctor
Shvetha Zarek
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Arbor Fertility
Chesterfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Successful
NPS
10
NPS
10
Age 32 - 33
4 IVF
Male Factor
PCOS
Unexplained
Income $100K - $199K
Teacher
2nd of 2 Docs
8 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Zarek cares about her patients as people...is empathetic, caring, and kind; she does not forget who you are...took the time to talk with us and address all of our concerns and questions...followed up after the surgery...explained the process fully so that I could understand what was going on
[Arbor Fertility] is a great clinic...communicate extremely well...always on top of everything...needed to get a prescription refilled and was able to message them and they got the prescription filled within the hour. The space is new and clean. It is extremely comforting and filled with comforting furniture to make everyone feel safe
How was your experience with Shvetha Zarek at Arbor Fertility?
Dr. Zarek is an amazing doctor. The first time we met over zoom, she was attentive and started to build the relationship quickly. When meeting her in person for the first time, she was kind and provided us with all of our options. She really took the time to talk with us and address all of our concerns and questions. Not once during a visit were we rushed or hurried along. Leading up to and during the first retrieval, my anxiety was at an all time high. She was patient with me and changed the staff the morning of because of an unwelcoming experience with one of the staff members. She made sure I was comfortable the entire time and followed up after the surgery. During the second retrieval, the anxiety was less but still, she came and checked on me before and after the surgery. She was there when I fell asleep and when I woke up, making sure I was okay. During the third retrieval, my anxiety was significantly less but she did not change her behavior. She checked on me and make sure I was okay every step of the way. The fourth retrieval much significantly close to the first retrieval with my anxiety. Before the retrieval, I had to have a serious conversation with her about another situation and she was extremely accepting and nonjudgmental about it. I was still extremely anxious and she was with me every step of the way. She was with me when I fell asleep and then again when I woke up. During every retrieval experience, she explained the process fully so that I could understand what was going on. She checked in with me the day of the retrieval later in the day to see how I was doing as well as the next morning. During the transfers, she explained the entire process as well as giving us all of the information about what to expect. When the first and second transfers failed, she showed empathy and was kind with our feelings. She always delivered the information politely and gently. She explained next steps and never left us guessing. I could not imagine a better doctor.
What's one piece of advice would you give a prospective patient of Shvetha Zarek at Arbor Fertility?
Be honest. There were times when I was afraid to tell her something because I didn’t know how she would react. Every time, she reacted in a kind and understanding way. She cannot do her full job if she doesn’t have the entire truth and no matter what it is, she will not judge or make anyone feel uncomfortable.
During treatment, were you treated like a number or a human with Shvetha Zarek at Arbor Fertility?
Dr. Zarek cares about her patients as people. She really wants to see her patients be successful and happy and will not stop until she has done everything possible. She is empathetic, caring, and kind; she does not forget who you are. Through conversation, specific details are mentioned and she never forgets those. She has checked up on us even though we are no longer currently with her clinic.
Describe the protocols Shvetha Zarek used in your cycles at Arbor Fertility and their degree of success.
Throughout the time we were trying to get pregnant, Dr. Zarek never stopped trying to help us. She was willing to talk through various protocols and run any test she could in order to help. She always explained the purpose and results. The entire time, she was still brainstorming and researching new ways to help us.
Describe your experience with your nurse at Arbor Fertility. (Assigned nurse: Marnee)
Marnee is a wonderful partner alongside Dr. Zarek. They communicate extremely well with each other as well as with patients. They were both understanding and empathetic to the situation and what was going on. During the first couple of weeks of me being pregnant, I experienced some bleeding and they switched around their schedule same day in order to fit me in the schedule to check on things. She explained everything that was going on and explained any other possible symptoms that I might experience. During the retrievals and transfers, she was very caring and understanding just like Dr. Zarek.
Describe your experience with Arbor Fertility.
This is a great clinic. They communicate extremely well and are always on top of everything. As a former patient, I needed to get a prescription refilled and was able to message them and they got the prescription filled within the hour. The space is new and clean. It is extremely comforting and filled with comforting furniture to make everyone feel safe. One of the nurses who normally started the IV's struggled when starting one of mine but took comments seriously and was able to fix what she did wrong.
Describe the costs associated with your care under Shvetha Zarek at Arbor Fertility.
Dr. Zarek works her hardest to help make this process as cost effective for everyone. She finds ways to make costs cheaper and more affordable to her clients. The first three retrievals were paid out of pocket and I struggled with one of the financial counselors. She gave conflicting information and we struggled to get a straight answer from her. Once talking with Dr. Zarek about this, she was able to talk with the financial counselor and clarify the misconceptions and help the situation get straightened out. There is nothing that Dr. Zarek does not put her full effort into.
Describe Shvetha Zarek's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Arbor Fertility.
During the first transfer, we only had 3 embryos so only transferring 1 made sense. The second one, we realized that we had 8 (we got more later) so it made sense to transfer 2. She was perfectly fine with this plan and explained everything throughly. Although my lining wasn’t perfect, she was still willing to transfer and try other medicines in order to help the pregnancy stick. We talked before the third transfer and decided that no more retrievals were going to be done so she suggested only going with 1 embryo seemed to be the best choice.
NPS
10
Doctor
Shvetha Zarek
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Arbor Fertility
Chesterfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, Successful
NPS
10
NPS
10
Age 32
1 Fertility Medications
Recurrent Pregnancy Loss
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Zarek is the only doctor who has ever given me a hug and showed compassion for my infertility struggles...created a fertility plan that resulted in a pregnancy on the very 1st cycle...continued to see me during my pregnancy until I was comfortable transferring back to my regular OB...progesterone, prednisone, lovenox, and bi-weekly infusions
Strengths [of Arbor Fertility]...Caring and friendly, Communication, Compassionate, Enthusiastic, Knowledgeable, welcoming. I have 0 weaknesses to share. They were amazing! They made me feel right at home from day 1...nursing staff are down to earth, compassionate, friendly, and enthusiastic individuals
How was your experience with Shvetha Zarek at Arbor Fertility?
Dr. Zarek is an amazing doctor. She truly cares about her patients and is always very welcoming at every appointment. After 3 miscarriages, she created a fertility plan that resulted in a pregnancy on the very 1st cycle. She continued to see me during my pregnancy until I was comfortable transferring back to my regular OB. For peace of mind, she was willing to see me as many times as I needed which is something I have never experienced before with any doctor.
What's one piece of advice would you give a prospective patient of Shvetha Zarek at Arbor Fertility?
Go see her!! You won’t regret it!!
During treatment, were you treated like a number or a human with Shvetha Zarek at Arbor Fertility?
Dr Zarek is the only doctor who has ever given me a hug and showed compassion for my infertility struggles.
Describe the protocols Shvetha Zarek used in your cycles at Arbor Fertility and their degree of success.
Dr Zarek prescribed me progesterone, prednisone, lovenox, and bi-weekly infusions. I did the infusions for the first 2 months and continued the other medications until I was 14 weeks pregnant. I conceived on the very first cycle under this treatment plan.
Describe your experience with the nursing staff at Arbor Fertility.
Dr Zareks nursing staff are down to earth, compassionate, friendly, and enthusiastic individuals. They always greeted me with a smile and we shared several laughs. I never once felt like just another patient to them.
Describe your experience with Arbor Fertility.
Strengths: Caring and friendly, Communication, Compassionate, Enthusiastic, Knowledgeable, welcoming. I have 0 weaknesses to share. They were amazing! They made me feel right at home from day 1 which is something I never felt with the prior fertility specialist I saw.
NPS
10
Doctor
Shvetha Zarek
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Arbor Fertility
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2023 - 2024, Successful
NPS
10
NPS
10
Age 27 - 28
3 IUI
1 IVF
Endometriosis
Male Factor
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Zarek made herself available to us 24/7...Every question was met with grace and a knowledgeable answer...was flexible and open to trying new things, all while letting us become advocates for our care in the process...remembered details about us and asked us personal questions
We don't have enough great things to say about [Arbor Fertility] and the ease of working with the team in all aspects...Nursing staff was great! Marnee knows how to do blood draws in a flash and ultrasounds very well! We were always met with flexibility...also very available to answer questions
How was your experience with Shvetha Zarek at Arbor Fertility?
We had a wonderful experience with Dr. Zarek and Arbor Fertility! From day 1, we felt like we were valued as people, not just a number or customer. Our experience was individualized and excellent across the board. Dr. Zarek made herself available to us 24/7 which helped give so much peace of mind going through a lot of new treatments and procedures. Every question was met with grace and a knowledgeable answer. After multiple steps of treatment and nothing working, she was flexible and open to trying new things, all while letting us become advocates for our care in the process. After a lot of of up's and down's in the fertility journey, we finally are pregnant thanks to Dr. Zarek at Arbor Fertility! We don't have enough great things to say about this clinic and the ease of working with the team in all aspects. The satellite campus in Columbia has saved us countless hours of driving back and forth to St. Louis which has helped so much! We can't thank the team enough for all of their support and care over the last year and a half!
What's one piece of advice would you give a prospective patient of Shvetha Zarek at Arbor Fertility?
Never be afraid to ask questions -- big or small. Dr. Zarek always wants your input and thoughts to be expressed.
During treatment, were you treated like a number or a human with Shvetha Zarek at Arbor Fertility?
Every time we saw Dr. Zarek, she remembered details about us and asked us personal questions. She cared more about me as a human than just someone she was trying to get pregnant. She always checked in on me if I had a symptom or reaction that she was concerned about. She made me feel like I was a close friend who she cared about very much.
Describe the protocols Shvetha Zarek used in your cycles at Arbor Fertility and their degree of success.
1. IUI I was on letrozole 2. Egg retrieval I was on Menopur 75iu, Follistim 225 IU for 13 days prior & Ganirelix 0.25mg 9 days prior to retrieval; using Pregnyl for trigger 3. Letrozole 7.5mg x 7 days prior to FET, estrogen patches + sildenafil suppositories, Pregnyl trigger, then PIO 100mg IM + E2P4 suppository 5 days prior to FET and after until pregnancy test 4. Prep for FET #2: sildenafil 25mg four times daily vaginally, estrogen patch every other day, cetrotide 0.25 just prior to trigger x 3 days, pregnyl trigger, then PIO 50mg IM daily, E2P4 suppository, sildenafil 25mg 4 times daily, estrogen patch, Lovenox 40mg SQ daily -- transfer was cancelled due to poor lining thickness, and we got pregnant anyways
Describe your experience with the nursing staff at Arbor Fertility.
Nursing staff was great! Marnee knows how to do blood draws in a flash and ultrasounds very well! We were always met with flexibility -- she even came in early some days to accommodate my work schedule. She was also very available to answer questions!
Describe your experience with Arbor Fertility.
Now that Arbor is up and running, I am very pleased with it as a whole. We are thankful to have a team that allows us to avoid travelling 2+ hours for ultrasounds and offers TLH options all while making it cost effective.
Describe the costs associated with your care under Shvetha Zarek at Arbor Fertility.
IVF retrieval was $13,000 which included anesthesia, the procedure, ICSI, sperm prep, ultrasounds, embryo freezing, virtual follow up, 1 year embryo storage, and lab fees; additional fees were medication costs of around $5,000, transfer fee of $3,000, and optional genetic testing $3,500
Describe Shvetha Zarek's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Arbor Fertility.
Recommended 1, agreed with recommendation based on evidence provided
NPS
10
Doctor
Shvetha Zarek
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Arbor Fertility
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2024, Successful
NPS
10
NPS
10
Age 44
1 IVF
Donor Sperm
PCOS
Unexplained
European
Income $50K - $99K
2nd of 3 Docs
1 IVF With Other Docs
Donor Sperm With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I was a patient of Dr Zarek with a previously successful pregnancy that resulted in the birth of my 1st child...work with her again when trying for a 2nd...did 2 FET...Due to embryo quality, we agreed on doing a single embryo transfer each time...was in contact with me on a daily basis during a cycle
Arbor Fertility is a caring and compassionate clinic...staff were always there to help you with financial questions, insurance, and other aspects of the IVF process as well...costs at Arbor Fertility were significantly more manageable than other clinics in the area.
How was your experience with Shvetha Zarek at Arbor Fertility?
I was a patient of Dr Zarek with a previously successful pregnancy that resulted in the birth of my 1st child. I knew I wanted to work with her again when trying for a 2nd. I felt like she was always there for me and I was able to reach out to her at anytime.
During treatment, were you treated like a number or a human with Shvetha Zarek at Arbor Fertility?
Dr Zarek and all staff at Arbor Fertility were supportive and caring throughout the IVF process.
Describe your experience with your nurse at Arbor Fertility. (Assigned nurse: Marnee White)
She was in contact with me on a daily basis during a cycle. She was able to help answer my questions and walk me through the process.
Describe your experience with Arbor Fertility.
Arbor Fertility is a caring and compassionate clinic. Dr. Zarek was able to help me with a previous pregnancy using IVF so I knew I wanyed to work with her when trying for a second child. She and her staff were always there to help you with financial questions, insurance, and other aspects of the IVF process as well.
Describe the costs associated with your care under Shvetha Zarek at Arbor Fertility.
I have gone to other clinics for IVF and costs at Arbor Fertility were significantly more manageable than other clinics in the area. Staff was also able to help with my insurance for covering much of the IVF cost.
Describe Shvetha Zarek's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Arbor Fertility.
I did 2 FET with Dr Zarek. Due to embryo quality, we agreed on doing a single embryo transfer each time.
NPS
10
Doctor
Shvetha Zarek
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Arbor Fertility
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2024 - 2025, Successful
NPS
10
NPS
10
Age 32 - 33
2 IUI
Recurrent Pregnancy Loss
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Zarek made herself available to answer any questions...was attentive and considerate...great job explaining what we were doing for treatment...will be honest in her expectations for outcomes...was supportive when we did not get pregnant after a cycle
Arbor Fertility cared not only about how treatment was going, but how my partner was doing throughout treatment...Marnee and Amanda were great...Marnee and Amanda took care of everything and were good advocates for patient care...clinic is ran well and we never had any issues
How was your experience with Shvetha Zarek at Arbor Fertility?
Dr. Zarek made herself available to answer any questions we had. She was attentive and considerate. She did a great job explaining what we were doing for treatment and what our next step was. She will be honest in her expectations for outcomes, and was supportive when we did not get pregnant after a cycle. We are pregnant today because of Dr. Zarek.
During treatment, were you treated like a number or a human with Shvetha Zarek at Arbor Fertility?
Arbor Fertility cared not only about how treatment was going, but how my partner was doing throughout treatment.
Describe your experience with the nursing staff at Arbor Fertility.
Marnee and Amanda were great! It felt like we were calling the clinic all the time managing all the appointments, lab results, prescriptions, but Marnee and Amanda took care of everything and were good advocates for patient care.
Describe your experience with Arbor Fertility.
The clinic in Columbia is a satellite clinic. Marnee and Amanda are the only staff we ever saw, which means they are doing it all. So you get to be familiar with the staff helping you. The clinic is ran well and we never had any issues.
NPS
10
Doctor
Shvetha Zarek
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
10
Clinic
Arbor Fertility
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, Successful
NPS
10
NPS
10
Age 34
Diminished Ovarian Reserve
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Zarek is extremely compassionate and professional...eased all of our fears, explained everything thoroughly, and checked in with us frequently...actually ended up getting pregnant prior to our planned IUI cycle...continued to follow us and monitor with bloodwork and early ultrasounds.
Extremely easy to reach [Arbor Fertility] and staff for questions or to schedule appointments and services...Transparent billing practices with up front communication. All staff are knowledgeable and if they don’t know an answer to a question they will find out...All costs outlined on website
How was your experience with Shvetha Zarek at Arbor Fertility?
Dr. Zarek is extremely compassionate and professional. She eased all of our fears, explained everything thoroughly, and checked in with us frequently. She made a stressful uneasy process easier. We actually ended up getting pregnant prior to our planned IUI cycle and she continued to follow us and monitor with bloodwork and early ultrasounds. We had a history of a prior loss and she was clearly invested in our care and in ensuring we did everything to prevent another loss.
What's one piece of advice would you give a prospective patient of Shvetha Zarek at Arbor Fertility?
Hands down the best experience I could have wanted. Don’t be afraid to share your fears and ask questions.
During treatment, were you treated like a number or a human with Shvetha Zarek at Arbor Fertility?
Dr. Zarek and her team were extremely compassionate and easy to reach. They answered all questions and made sure we had a good understanding.
Describe the protocols Shvetha Zarek used in your cycles at Arbor Fertility and their degree of success.
At the initial appointment my husband had a sperm analysis and I had a baseline an ultrasound to evaluate my ovaries and uterus. Tested by AMH, TSH, and Vitamin D levels. I had a borderline vitamin D level so she started me on a weekly dose of vitamin D. She also recommended I start taking COQ10 400mg BID. All treatment plans were discussed at the initial consultation with a soft plan but after my AMH level came back lower than desired we planned to move straight to IUI with a medicate cycle. I ended up getting pregnant before the IUI. I was started on progesterone 400 mg intravaginally BID, asprin 81mg, and lovenox 40mg due to history of prior 1st trimester missed miscarriage. I had an ultrasound at 6 weeks 4 days and then another at 8 weeks 5 days.
Describe your experience with your nurse at Arbor Fertility.
Very compassionate and personable. Clear communication.
Describe your experience with Arbor Fertility.
Extremely easy to reach the clinic and staff for questions or to schedule appointments and services. Can reach staff via phone, text, or email. Transparent billing practices with up front communication. All staff are knowledgeable and if they don’t know an answer to a question they will find out.
Describe the costs associated with your care under Shvetha Zarek at Arbor Fertility.
All costs outlined on website
NPS
10
Doctor
Shvetha Zarek
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Arbor Fertility
St. Peters
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
9
NPS
9
Age 35
1 IVF
Anovulation
Male Factor
PCOS
European
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Zarek always greets me with a hug. She is available is text all the time...I did have a few communication issues regarding scheduling in the beginning, but she was transitioning clinics, so I think that was why...She said that she recommends one embryo to prevent risk of pregnancy complications...I mostly dealt with Dr. Zarek only. She just moved clinics and was a one woman show...I don’t feel rushed or like I’m an inconvenience. I feel like I could ask her anything at any time
Every is friendly [at Arbor Fertility], but just make sure you’re on top of everything and ask questions. There were a few times that there were some billing concerns, long waits, etc...There was some mixups at the beginning with admin but again, it was the first few weeks of the clinic change, so i understand...$7500 for egg retrieval $5000 for transfer...recommends one embryo to prevent risk of pregnancy complications
How was your experience with Shvetha Zarek at Arbor Fertility?
Very kind and welcoming. I don’t feel rushed or like I’m an inconvenience. I feel like I could ask her anything at any time. I did have a few communication issues regarding scheduling in the beginning, but she was transitioning clinics, so I think that was why.
What's one piece of advice would you give a prospective patient of Shvetha Zarek at Arbor Fertility?
Remember to ask questions. Even if you think it’s silly. We didn’t get the results I had hoped for, and I regret not asking some questions that were on my mind before the procedure.
During treatment, were you treated like a number or a human with Shvetha Zarek at Arbor Fertility?
Dr. Zarek always greets me with a hug. She is available is text all the time. I feel like she actually understands the emotional and physical toll that infertility plays and tries to do what she can to make it better.
Describe the protocols Shvetha Zarek used in your cycles at Arbor Fertility and their degree of success.
We used Follistim and menopur, and added Ganirelix. We ended up doubling the doses for Follistim and menopur both.
Describe your experience with the nursing staff at Arbor Fertility.
I mostly dealt with Dr. Zarek only. She just moved clinics and was a one woman show.
Describe your experience with Arbor Fertility.
Dr. Zarek just moved to this clinic so it’s a little chaotic at the moment. Every is friendly, but just make sure you’re on top of everything and ask questions. There were a few times that there were some billing concerns, long waits, etc.
Describe the costs associated with your care under Shvetha Zarek at Arbor Fertility.
$7500 for egg retrieval $5000 for transfer
Describe Shvetha Zarek's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Arbor Fertility.
She said that she recommends one embryo to prevent risk of pregnancy complications and we haven’t pushed so I’m not sure what she would say if we did.
What specific things went wrong at Arbor Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to convey critical information
Describe the specific things that went wrong at Arbor Fertility.
There was some mixups at the beginning with admin but again, it was the first few weeks of the clinic change, so i understand.
NPS
9
Doctor
Shvetha Zarek
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
9
Clinic
Arbor Fertility
St. Peters
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Successful
NPS
10
NPS
10
Age 35 - 36
1 IVF
Unexplained
European
Income $100K - $199K
Entrepreneur
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Zarek is...caring, loves what she does, and takes care of her patients and their partners...had a successful egg retrieval and frozen transfer...3 healthy blastocysts to do a frozen embryo transfer...a single embryo transfer is the safest route to go and I trusted her approach...the best communicator
The St. Peter clinic [of Arbor Fertility] is a smaller clinic and shared with Fertility Partnership so there is a facility fee...staff worked well together which was nice because we were always in and out pretty quickly...able to do monitoring appointments at home and have the results sent
How was your experience with Shvetha Zarek at Arbor Fertility?
Dr. Zarek is everything you're looking for and more in a fertility doctor. She's caring, loves what she does, and takes care of her patients and their partners. I trusted her and the plan she had for me and because of that, we had a successful egg retrieval and frozen transfer. I'm sad that at this point, I've "graduated" from Arbor Fertility, but so happy with the care we received.
What's one piece of advice would you give a prospective patient of Shvetha Zarek at Arbor Fertility?
I would tell people that Dr. Zarek is going to be the best communicator in any doctor I've ever met with. In terms of availability, you have her cell phone number and she's very responsive. I've never felt so comfortable messaging a doctor but she is very down to earth and geniune.
During treatment, were you treated like a number or a human with Shvetha Zarek at Arbor Fertility?
Dr. Zarek completely treated us like human beings and not just a number. I always felt like she gave me 100% of her attention when it was my appointment. She also cared about my husband, who was always with me, and asked how he was doing as well.
Describe the protocols Shvetha Zarek used in your cycles at Arbor Fertility and their degree of success.
Dr. Zarek started me on medications to prepare my body for the egg retrieval. The procedure was very quick and Dr. Zarek was able to get 3 healthy blastocysts to do a frozen embryo transfer. My body needed more time on medications including progesterone 2ml, estradial valerate .4ml, estrodial patch and nightly suppository. I was also on a birth control pill. Baseline labs and ultrasounds were preformed and a transfer date was set for 2/1/24. Medications continued. Bloodwork was done 2/12 and 2/14 to test Hcg numbers. I was able to do these at another clinic and send results to Dr. Zarek. The results were very promising and she said the pregnancy was developing like it should! An ultrasound was scheduled at the Columbia site 3/1 with positive results!
Describe your experience with Arbor Fertility.
The St. Peter clinic is a smaller clinic and shared with Fertility Partnership so there is a facility fee. However, the staff worked well together which was nice because we were always in and out pretty quickly.
Describe your experience with your monitoring appointments at Arbor Fertility.
Luckily, since I lived 2 hours from the St. Peter's clinic, I was able to do monitoring appointments at home and have the results sent to Dr. Zarek that day.
Describe Shvetha Zarek's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Arbor Fertility.
Dr. Zarek and I agreed that a single embryo transfer is the safest route to go and I trusted her approach.
NPS
10
Doctor
Shvetha Zarek
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Arbor Fertility
St. Peters
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5

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