Arbor Fertility

1 doctors work here

Rated 9.7
Strongly recommend: 100%9.7
100% strongly recommend
4 reviews
Operations
9.4
9.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.4
9.4
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.4
9.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.8
8.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.8
7.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

This clinic has 6 offices

Chesterfield
15320 Conway Road
Chesterfield, MO 63017
Columbia
3600 Interstate 70 Dr SE Suite F
Columbia, MO 65201
Creve Coeur
10420 Old Olive Street, Suite 100
Creve Coeur, MO 63141
Fenton
794 Gravois Bluffs Blvd C
Fenton, MO 63026
St. Charles
1360 S 5th St Suite, 104
St. Charles, MO 63301
St. Peters
5401 Veterans Memorial Pkwy, Ste 201
St. Peters, MO 63376
Show 4 more

4 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 28
1 Fertility Medications
Anovulation
PCOS
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Zarek takes the time to explain everything and answer all of my questions about the procedures, the diagnosis, etc. She made sure that we can reach her at any time—she literally gave us her personal cell # at our first appointment...I really appreciated not only the attention placed on the most recent data, but also the flexibility to amend the plan midstream when the available data suggested that the current plan isn't the best choice anymore....she takes the time to check in on me after procedures/betas, and she likes to keep in touch even after we've graduated from her care back to the OB.
Since starting Arbor Fertility, [our doctor] has been working out of the Fertility Partnership space for monitoring and procedures, and our embryos are being stored in their lab. The FP staff have been very welcoming, and I have never felt like I'm treated any differently than one of their own patients when I'm there...The nursing staff is great. They call to communicate anything that needs communicating, and are kind and compassionate in their care!
How was your experience with Shvetha Zarek at Arbor Fertility?
We have been with Dr. Zarek through it all - our testing/diagnosis, IUIs, the round of IVF that finally brought us our little girl in 2020, and now as we are back in treatments to try to make her a big sister. I think like most couples that find themselves facing infertility, we were really anxious and overwhelmed at the outset. Infertility is something that happens to "other people", right? And there are so many unknowns - the biggest being whether or not our story would resolve with a take home baby. But from our very first appointment, we have always been confident that we were exactly where we needed to be. Dr. Zarek is knowledgable and accomplished, of course; but it is her compassion, sincerity, calm confident, and wit that have always gotten us through the peaks and valleys that inevitably come in this journey.
What's one piece of advice would you give a prospective patient of Shvetha Zarek at Arbor Fertility?
If you haven’t set up an appointment...just do it! Dr. Zarek is the best!
During treatment, were you treated like a number or a human with Shvetha Zarek at Arbor Fertility?
Dr. Zarek takes the time to explain everything and answer all of my questions about the procedures, the diagnosis, etc. She made sure that we can reach her at any time—she literally gave us her personal cell # at our first appointment! We have always felt like she actually cares about us as people outside of our infertility, she takes the time to check in on me after procedures/betas, and she likes to keep in touch even after we've graduated from her care back to the OB.
Describe the protocols Shvetha Zarek used in your cycles at Arbor Fertility and their degree of success.
IUIs: We had previously used Clomid with TI at my OBGYN, but my ovaries were unresponsive to it, so Dr. Zarek prescribed Letrozole with an Ovidrel trigger. I produced follicles and ovulated, but the IUIs were ultimately unsuccessful. IVF: We started with birth control + Lupron suppression; stimmed fairly easily with Menopur + Gonal-F. She had me increase the dose once, but dropped it back down when my estrogen levels started trending up. We got 18 eggs (14 mature), 12 of which fertilized. We ended up with 9 embryos. Normally, she recommends a freeze-all to give the body time to recover before a transfer. But because our insurance doesn't cover much of anything in a transfer cycle, she agreed to plan for a fresh transfer as long as I didn't develop OHSS. When my estrogen levels jumped, putting me at risk for OHSS, she took preventative measures, prescribing Cabergoline prior to retrieval (this far removed I cannot remember what exactly it does) and Lovenox starting the night of retrieval. She monitored me for OHSS following the retrieval, and I didn't develop it, so we went ahead with our fresh transfer 5 days later, giving us our little miracle girl. Frozen Transfers: We have since returned in hopes of conceiving again, and have had 2 transfers this year. We suppressed with birth control, followed by applying estrogen patches, PIO and E2P4 suppositories for 5 days before transfer. The second transfer she added estrogen injections. Ultimately both failed, and we just did the Receptiva test to see if there are more underlying issues before we continue with transfers. We switched the protocol a bit, using Estradiol pills and Estrogel instead of patches and injections, which was actually kind of a nice change. Who is going to complain about less needles, am I right? I do want to add that the original plan for this mock cycle was to do an ERA; but with the recent studies that have come out questioning its validity being a big topic at ASRM, she came back to me after and suggested a pivot. I really appreciated not only the attention placed on the most recent data, but also the flexibility to amend the plan midstream when the available data suggested that the current plan isn't the best choice anymore. Because I'm like a lot of people - I'm not a doctor or statistician, so I don't always understand the science or data behind these things unless it's really broken down for me. So I have always relied very heavily on Dr. Zarek when we're making these decisions on next steps, and have always been appreciative of the attention and rationale behind our care.
Describe your experience with the nursing staff at Arbor Fertility.
The nursing staff is great. They call to communicate anything that needs communicating, and are kind and compassionate in their care!
Describe your experience with Arbor Fertility.
Since starting Arbor Fertility, Dr. Zarek has been working out of the Fertility Partnership space for monitoring and procedures, and our embryos are being stored in their lab. The FP staff have been very welcoming, and I have never felt like I'm treated any differently than one of their own patients when I'm there. Their staff took my bloodwork, and I honestly think it was one of the easiest sticks I've ever had, and I've had a lot over the years! Dr. Zarek has handled every other aspect of my medical care (ultrasounds + procedures) and Tanesha is always an email or call away if I have financial questions. I really have no complaints!
Describe the costs associated with your care under Shvetha Zarek at Arbor Fertility.
Current costs for most things are listed on Arbor's website (arbor-fertility.com). Her goal is to keep things as low-cost as she can for us! Tanesha, the financial counselor, is very responsive as well if you have any questions about prices or insurance coverage. She isn't currently in network with insurance, but bloodwork and meds can be submitted to insurance if you have coverage.
Describe Shvetha Zarek's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Arbor Fertility.
Dr. Zarek's general recommendation is to transfer only one embryo at a time because multiples pose a greater risk for the health of mom and babies—but I know that she does do two in certain cases. I have a uterine anomaly and don't want to risk having a multiples pregnancy, so we transfer one at a time.
10
Doctor
Shvetha Zarek
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Arbor Fertility
Chesterfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, Successful
NPS
10
NPS
10
Age 34
Diminished Ovarian Reserve
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Zarek is extremely compassionate and professional...eased all of our fears, explained everything thoroughly, and checked in with us frequently...actually ended up getting pregnant prior to our planned IUI cycle...continued to follow us and monitor with bloodwork and early ultrasounds.
Extremely easy to reach [Arbor Fertility] and staff for questions or to schedule appointments and services...Transparent billing practices with up front communication. All staff are knowledgeable and if they don’t know an answer to a question they will find out...All costs outlined on website
How was your experience with Shvetha Zarek at Arbor Fertility?
Dr. Zarek is extremely compassionate and professional. She eased all of our fears, explained everything thoroughly, and checked in with us frequently. She made a stressful uneasy process easier. We actually ended up getting pregnant prior to our planned IUI cycle and she continued to follow us and monitor with bloodwork and early ultrasounds. We had a history of a prior loss and she was clearly invested in our care and in ensuring we did everything to prevent another loss.
What's one piece of advice would you give a prospective patient of Shvetha Zarek at Arbor Fertility?
Hands down the best experience I could have wanted. Don’t be afraid to share your fears and ask questions.
During treatment, were you treated like a number or a human with Shvetha Zarek at Arbor Fertility?
Dr. Zarek and her team were extremely compassionate and easy to reach. They answered all questions and made sure we had a good understanding.
Describe the protocols Shvetha Zarek used in your cycles at Arbor Fertility and their degree of success.
At the initial appointment my husband had a sperm analysis and I had a baseline an ultrasound to evaluate my ovaries and uterus. Tested by AMH, TSH, and Vitamin D levels. I had a borderline vitamin D level so she started me on a weekly dose of vitamin D. She also recommended I start taking COQ10 400mg BID. All treatment plans were discussed at the initial consultation with a soft plan but after my AMH level came back lower than desired we planned to move straight to IUI with a medicate cycle. I ended up getting pregnant before the IUI. I was started on progesterone 400 mg intravaginally BID, asprin 81mg, and lovenox 40mg due to history of prior 1st trimester missed miscarriage. I had an ultrasound at 6 weeks 4 days and then another at 8 weeks 5 days.
Describe your experience with your nurse at Arbor Fertility.
Very compassionate and personable. Clear communication.
Describe your experience with Arbor Fertility.
Extremely easy to reach the clinic and staff for questions or to schedule appointments and services. Can reach staff via phone, text, or email. Transparent billing practices with up front communication. All staff are knowledgeable and if they don’t know an answer to a question they will find out.
Describe the costs associated with your care under Shvetha Zarek at Arbor Fertility.
All costs outlined on website
10
Doctor
Shvetha Zarek
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Arbor Fertility
St. Peters
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
9
NPS
9
Age 35
1 IVF
Anovulation
Male Factor
PCOS
European
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Zarek always greets me with a hug. She is available is text all the time...I did have a few communication issues regarding scheduling in the beginning, but she was transitioning clinics, so I think that was why...She said that she recommends one embryo to prevent risk of pregnancy complications...I mostly dealt with Dr. Zarek only. She just moved clinics and was a one woman show...I don’t feel rushed or like I’m an inconvenience. I feel like I could ask her anything at any time
Every is friendly [at Arbor Fertility], but just make sure you’re on top of everything and ask questions. There were a few times that there were some billing concerns, long waits, etc...There was some mixups at the beginning with admin but again, it was the first few weeks of the clinic change, so i understand...$7500 for egg retrieval $5000 for transfer...recommends one embryo to prevent risk of pregnancy complications
How was your experience with Shvetha Zarek at Arbor Fertility?
Very kind and welcoming. I don’t feel rushed or like I’m an inconvenience. I feel like I could ask her anything at any time. I did have a few communication issues regarding scheduling in the beginning, but she was transitioning clinics, so I think that was why.
What's one piece of advice would you give a prospective patient of Shvetha Zarek at Arbor Fertility?
Remember to ask questions. Even if you think it’s silly. We didn’t get the results I had hoped for, and I regret not asking some questions that were on my mind before the procedure.
During treatment, were you treated like a number or a human with Shvetha Zarek at Arbor Fertility?
Dr. Zarek always greets me with a hug. She is available is text all the time. I feel like she actually understands the emotional and physical toll that infertility plays and tries to do what she can to make it better.
Describe the protocols Shvetha Zarek used in your cycles at Arbor Fertility and their degree of success.
We used Follistim and menopur, and added Ganirelix. We ended up doubling the doses for Follistim and menopur both.
Describe your experience with the nursing staff at Arbor Fertility.
I mostly dealt with Dr. Zarek only. She just moved clinics and was a one woman show.
Describe your experience with Arbor Fertility.
Dr. Zarek just moved to this clinic so it’s a little chaotic at the moment. Every is friendly, but just make sure you’re on top of everything and ask questions. There were a few times that there were some billing concerns, long waits, etc.
Describe the costs associated with your care under Shvetha Zarek at Arbor Fertility.
$7500 for egg retrieval $5000 for transfer
Describe Shvetha Zarek's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Arbor Fertility.
She said that she recommends one embryo to prevent risk of pregnancy complications and we haven’t pushed so I’m not sure what she would say if we did.
What specific things went wrong at Arbor Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to convey critical information
Describe the specific things that went wrong at Arbor Fertility.
There was some mixups at the beginning with admin but again, it was the first few weeks of the clinic change, so i understand.
9
Doctor
Shvetha Zarek
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Arbor Fertility
St. Peters
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Successful
NPS
10
NPS
10
Age 35 - 36
1 IVF
Unexplained
European
Income $100K - $199K
Entrepreneur
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Zarek is...caring, loves what she does, and takes care of her patients and their partners...had a successful egg retrieval and frozen transfer...3 healthy blastocysts to do a frozen embryo transfer...a single embryo transfer is the safest route to go and I trusted her approach...the best communicator
The St. Peter clinic [of Arbor Fertility] is a smaller clinic and shared with Fertility Partnership so there is a facility fee...staff worked well together which was nice because we were always in and out pretty quickly...able to do monitoring appointments at home and have the results sent
How was your experience with Shvetha Zarek at Arbor Fertility?
Dr. Zarek is everything you're looking for and more in a fertility doctor. She's caring, loves what she does, and takes care of her patients and their partners. I trusted her and the plan she had for me and because of that, we had a successful egg retrieval and frozen transfer. I'm sad that at this point, I've "graduated" from Arbor Fertility, but so happy with the care we received.
What's one piece of advice would you give a prospective patient of Shvetha Zarek at Arbor Fertility?
I would tell people that Dr. Zarek is going to be the best communicator in any doctor I've ever met with. In terms of availability, you have her cell phone number and she's very responsive. I've never felt so comfortable messaging a doctor but she is very down to earth and geniune.
During treatment, were you treated like a number or a human with Shvetha Zarek at Arbor Fertility?
Dr. Zarek completely treated us like human beings and not just a number. I always felt like she gave me 100% of her attention when it was my appointment. She also cared about my husband, who was always with me, and asked how he was doing as well.
Describe the protocols Shvetha Zarek used in your cycles at Arbor Fertility and their degree of success.
Dr. Zarek started me on medications to prepare my body for the egg retrieval. The procedure was very quick and Dr. Zarek was able to get 3 healthy blastocysts to do a frozen embryo transfer. My body needed more time on medications including progesterone 2ml, estradial valerate .4ml, estrodial patch and nightly suppository. I was also on a birth control pill. Baseline labs and ultrasounds were preformed and a transfer date was set for 2/1/24. Medications continued. Bloodwork was done 2/12 and 2/14 to test Hcg numbers. I was able to do these at another clinic and send results to Dr. Zarek. The results were very promising and she said the pregnancy was developing like it should! An ultrasound was scheduled at the Columbia site 3/1 with positive results!
Describe your experience with Arbor Fertility.
The St. Peter clinic is a smaller clinic and shared with Fertility Partnership so there is a facility fee. However, the staff worked well together which was nice because we were always in and out pretty quickly.
Describe your experience with your monitoring appointments at Arbor Fertility.
Luckily, since I lived 2 hours from the St. Peter's clinic, I was able to do monitoring appointments at home and have the results sent to Dr. Zarek that day.
Describe Shvetha Zarek's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Arbor Fertility.
Dr. Zarek and I agreed that a single embryo transfer is the safest route to go and I trusted her approach.
10
Doctor
Shvetha Zarek
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Arbor Fertility
St. Peters
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5