Audubon Fertility

2 doctors work here

Rated 9.5
Strongly recommend: 93%Neutral: 4%Don't recommend: 3%9.5
93% strongly recommend
127 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
9.6
9.6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.4
9.4
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.3
8.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.4
9.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
9.3
9.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
622
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

New Orleans
4321 Magnolia Street
New Orleans, LA 70115

127 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
0
NPS
0
Age 34
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
1st of 2 Docs
4 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I was neutral on her [Dr. Lindsay Wells] personality. I didn’t feel like my treatment was individualized and did not see her for any monitoring. I didn’t feel like she took the time to figure out what was going on before jumping into IVF.... She used 375 of Gonal-f 150 menopur 250 cetrotide Did 11 days of stims..... Make sure you understand that it may not be Dr. Wells who makes decisions during your cycle.... Just not a super friendly staff.
[Audubon Fertility- NO's] Strengths: cute office, they communicate via email, and have a patient portal. Although they did not put a whole lot of information on there. Weaknesses: I just did not get the feeling anyone actually cared. I really regret not taking my time when picking a clinic and I wish that I would have gone to consults with various doctors before committing to here both because of their compassion and her desire to get to the root of the problem.
How was your experience with Lindsay Wells at Audubon Fertility?
I was neutral on her personality. I didn’t feel like my treatment was individualized and did not see her for any monitoring. I didn’t feel like she took the time to figure out what was going on before jumping into IVF.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Make sure you understand that it may not be Dr. Wells who makes decisions during your cycle.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Just not a super friendly staff.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
She used 375 of Gonal-f 150 menopur 250 cetrotide Did 11 days of stims.
Describe your experience with the nursing staff at Audubon Fertility.
I did not find them very sensitive or caring.
Describe your experience with Audubon Fertility.
Strengths: cute office, they communicate via email, and have a patient portal. Although they did not put a whole lot of information on there. Weaknesses: I just did not get the feeling anyone actually cared. I really regret not taking my time when picking a clinic and I wish that I would have gone to consults with various doctors before committing to here both because of their compassion and her desire to get to the root of the problem.
What specific things went wrong at Audubon Fertility?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
0
Doctor
Lindsay Wells
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Compassion
2 of 5
Adaptability
2 of 5
0
Clinic
Audubon Fertility
New Orleans
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 38
Tubal Blockage
Black or African-American
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Lindsay is knowledgeable doctor. She was able to convey to my issues to me in terms of my own understanding and address my needs immediately. She was very direct about the course of treatment that I need to have. Dr. Wells was always prompt and straight to the point. It is my belief that she is an exceptional doctor, compassionate and straight to the point.... The clinic [Audubon Fertility-NO] is very warm and welcoming. Every staff treated me as patient in need and not a number. You could really see the compassion on everyone faces. The staff was inviting, timely and very helpful.
The clinic [Audubon Fertility-NO] is very warm and welcoming. Every staff treated me as patient in need and not a number. You could really see the compassion on everyone faces. The staff was inviting, timely and very helpful.... Dr. Lindsay is knowledgeable doctor. She was able to convey to my issues to me in terms of my own understanding and address my needs immediately. She was very direct about the course of treatment that I need to have. Dr. Wells was always prompt and straight to the point. It is my belief that she is an exceptional doctor, compassionate and straight to the point
How was your experience with Lindsay Wells at Audubon Fertility?
Dr. Lindsay is knowledgeable doctor. She was able to convey to my issues to me in terms of my own understanding and address my needs immediately. She was very direct about the course of treatment that I need to have. Dr. Wells was always prompt and straight to the point. It is my belief that she is an exceptional doctor, compassionate and straight to the point.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
My one piece of advice I would give to a prospective patient is to be ready to move forward with treatment because Dr. Wells is ready to move forward as soon as she knows what your need is.
Describe your experience with Audubon Fertility.
The clinic is very warm and welcoming. Every staff treated me as patient in need and not a number. You could really see the compassion on everyone faces. The staff was inviting, timely and very helpful.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 31 - 32
2 IUI
1 IVF
Recurrent Pregnancy Loss
Unexplained
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Wells] was truly amazing. Gave you the feeling that she is going to make it happen. Also has a great bedside manner. She was very detailed with every step along the way. She also was very available to answer and question I had at all times of the day... They [Audobon Fertility] understand what you are going thru. You truly feel like they are going to do everything in there power give you the baby you always wanted.
They were truly amazing and now I have have my baby girl I always prayed for. Could not ask for a better experience. The team at Audubon is truly something special....They understand what you are going thru. You truly feel like they are going to do everything in there power give you the baby you always wanted.... [Dr. Wells] was truly amazing. Gave you the feeling that she is going to make it happen. Also has a great bedside manner.
How was your experience with Lindsay Wells at Audubon Fertility?
She was truly amazing. Gave you the feeling that she is going to make it happen. Also has a great bedside manner. She was very detailed with every step along the way. She also was very available to answer and question I had at all times of the day
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Don’t wait because you are scared, go and get a consult it can’t hurt
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
They understand what you are going thru. You truly feel like they are going to do everything in there power give you the baby you always wanted.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Jamie pohlmann)
She was amazing and even answered my calls late at night. She also helped explain everything perfectly so I understand
Describe your experience with Audubon Fertility.
I wouldn’t highly recommend them to anyone !! They were truly amazing and now I have have my baby girl I always prayed for. Could not ask for a better experience. The team at Audubon is truly something special.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
About $22,000.00 for everything
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 40 - 41
3 IVF
Poor Egg Quality
European
Income $200K - $499K
Entrepreneur
Only Doc Seen
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I would absolutely recommend Dr. Wells. She is a highly capable doctor with a compassionate approach. She the perfect combination for this type of field. It is not an easy process for people to go through, so it’s important to find someone who can help You reach your end goal...She does a great job of communicating with you in your appointment. She completely understands that from a patients standpoint, it’s both physical and emotional.
The [Audubon Fertility] clinic was warm and welcoming. It doesn’t have the institutional feel. It was clean, comfortable and convenient. Everyone welcomed you with a smile. It was nice to have the surgical facility right next door...The whole team was amazing! I felt some comfortable walking in to the office. I felt like everyone was routing for us...She [Dr. Lindsay Wells] does a great job of communicating with you in your appointment. She completely understands that from a patients standpoint, it’s both physical and emotional.
How was your experience with Lindsay Wells at Audubon Fertility?
I would absolutely recommend Dr. Wells. She is a highly capable doctor with a compassionate approach. She the perfect combination for this type of field. It is not an easy process for people to go through, so it’s important to find someone who can help You reach your end goal.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Trust her judgement. She is incredibly smart and will do what she thinks is best for you.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
She does a great job of communicating with you in your appointment. She completely understands that from a patients standpoint, it’s both physical and emotional.
Describe your experience with your nurse at Audubon Fertility.
The whole team was amazing! I felt some comfortable walking in to the office. I felt like everyone was routing for us
Describe your experience with Audubon Fertility.
The clinic was warm and welcoming. It doesn’t have the institutional feel. It was clean, comfortable and convenient. Everyone welcomed you with a smile. It was nice to have the surgical facility right next door.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
I really don’t remember the details, but felt that it was all fair and worth the cost associated with it.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 21 - 22
1 IVF
Male Factor
Middle Eastern
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Wells made the vulnerable experience of IVF feel like a breeze. She explained everything in detail as a way to comfort us. She made adjustments as she deemed necessary, so we didn’t feel like our experience with IVF was rushed in any way to get it over with. She walked us through it step by step and it was very comforting...very knowledgeable and will create a fertility plan that is personalised to your situation.
My experience with this clinic [Audubon Fertility] was very positive overall. I went to my first appointment feeling very scared because of the lack of knowledge I had about fertility options. They did an amazing job at walking with their patients step by step until they’ve accomplished the goals set forward...Dr. Wells monitored me closely throughout the IVF cycle. Her and her team answered any questions I had in an efficient manner. They made my experience very smooth
How was your experience with Lindsay Wells at Audubon Fertility?
Dr. Wells made the vulnerable experience of IVF feel like a breeze. She explained everything in detail as a way to comfort us. She made adjustments as she deemed necessary, so we didn’t feel like our experience with IVF was rushed in any way to get it over with. She walked us through it step by step and it was very comforting.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
This is a vulnerable and difficult experience, so don’t hesitate to ask even the simplest question. Dr. Wells is very knowledgeable and will create a fertility plan that is personalised to your situation.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Dr. Wells monitored me closely throughout the IVF cycle. Her and her team answered any questions I had in an efficient manner. They made my experience very smooth
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
Dr. Wells decided that IVF was the best treatment plan for our case. She started by giving me vitamins to strengthen the quality of my eggs three months prior to the egg retrieval. I was given medication to stimulate my eggs and was monitored by Dr. Wells for several weeks until she decided that my body was ready for retrieval. After retrieval, there was a two week windows where we waited for the embruja to mature to day5 and be genetically tested. Afterwards, Dr. Wells began to prepare my body for an embryo transfer. I expressed my anxiety about the transfer to Dr. Wells and requested the transfer of two embryos to be on the safe side. She explained to me that based on our situation, transferring two embryos will do more harm than good, and that my body has a better chance of a successful transfer with one embryo. I began taking medication to prepare my uterine lining for transfer. Again, I was monitored by Dr. Wells several times a week my body was ready for transfer. The transfer procedure was quick, comfortable, and easy. I was monitored by Dr. Wells until week 10 of my pregnancy.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Jaime was my care coordinator and Taylor was my primary nurse )
The nursing staff were amazing and they treated me like I was their only patient. They got excited for the milestones we hit throughout the ivf journey and offered helpful tips and suggestions with my pregnancy symptoms during the first trimester. They responded to my questions and concerns quickly. They were overall very supportive and competent
Describe your experience with Audubon Fertility.
My experience with this clinic was very positive overall. I went to my first appointment feeling very scared because of the lack of knowledge I had about fertility options. They did an amazing job at walking with their patients step by step until they’ve accomplished the goals set forward.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
The embryo retrieval was around $10,000 The embryo transfer along with medication was around $10,000
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
I was anxious about the embryo transfer and expressed my feeling with Dr. Wells and my inclination to two embryo transfers. She explained to me that based on my situation that would do more harm than good because my body was perfectly healthy.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2023, Successful
NPS
10
NPS
10
Age 41
1 IUI
European
Income $50K - $99K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Lindsay Wells] gave us the facts of the treatments, showed us (upfront) the likelihood of the treatment working...continuing to be both kind and encouraging through the whole process...wish was that we could have seen more of her...good ovarian reserve for my age. (40 at the time of treatment)
Strengths [of Audubon Fertility]...doctors, nurses, and staff at Audubon Fertility are going to do everything in their power to help you achieve your goal...Weaknesses: You’re going to see your nurse practitioner much more than your doctor, although I’m not sure this is a weakness since mine, Morgan, proved her competence every step of the way
How was your experience with Lindsay Wells at Audubon Fertility?
I loved Dr. Wells. She gave us the facts of the treatments, showed us (upfront) the likelihood of the treatment working, and once my husband and I made our decision she was in full support, continuing to be both kind and encouraging through the whole process. I think my one wish was that we could have seen more of her, but busy doctor is in high demand for a reason: she’s good at her job!
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Be realistic in your expectations but be hopeful…If anyone can make your baby-making dreams come true, it’s Dr. Wells and Audubon Fertility!
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Dr. Wells was warm and attentive every time I saw her.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
We did an injectable ovulation stimulator (Letrizole) and one round of IUI using my own eggs and my husband’s sperm. These were recommended since I had a good ovarian reserve for my age. (40 at the time of treatment)
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Morgan Gremillion)
Morgan and all of the nurses and front desk staff were attentive, informative, and compassionate.
Describe your experience with Audubon Fertility.
Strengths: The doctors, nurses, and staff at Audubon Fertility are going to do everything in their power to help you achieve your goal of becoming a mother and father, not just because it’s their jobs, but because they seem to have a personal passion when it comes to making parenting dreams come true. Weaknesses: You’re going to see your nurse practitioner much more than your doctor, although I’m not sure this is a weakness since mine, Morgan, proved her competence every step of the way. I think what I would like to let other women know, specifically women who are of “advanced maternal age,” not to give in to the idea that it’s “too late” for them. I strongly encourage them to let Dr. Wells and Audubon Fertility help them figure out the best course of treatment because I’m living proof - conceived at 40, about to deliver at 41- that’s it’s never “too late.”
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
IUI was between $3,500-$4,000 for everything, but compared to IVF it wasn’t pricey, and we had budgeted for several rounds of treatment ahead of time. Also, this is pretty average/normal compared to what I’ve read IUI costs at other clinics.
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
N/A We did IUI, not IVF
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2019 - 2023, Successful
NPS
10
NPS
10
Age 30 - 34
3 IUI
1 IVF
Donor Sperm
Unexplained
European
Income $50K - $99K
Entrepreneur
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr.Wells is very knowledgeable and guided us through different treatment options. She was kind and sympathetic through the good and bad times. We would 100% recommend her to anyone seeking family building needs...Extremely friendly, thorough, and always available to answer any questions or concerns...We preferred to not transfer more than one due to complications of multiples but trusted in our doctor for our last transfer.
[Audubon Fertility] Strengths: organized, surgery center located next door, convenient, helpful, friendly. We loved that the surgery center is located next to the clinic where we had our embryo transfers, egg retrieval, etc. no additional places to travel too. The staff constantly checks the patient portal to answer any questions. The after hours line was such a relief when we had questions or concerns! Truly an amazing group.
How was your experience with Lindsay Wells at Audubon Fertility?
Dr.Wells is very knowledgeable and guided us through different treatment options. She was kind and sympathetic through the good and bad times. We would 100% recommend her to anyone seeking family building needs.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Trust in the process and always ask questions. Always bring any concerns you have to the nurses or doctors.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Treated our family like any other seeking fertility treatment. Extremely friendly, thorough, and always available to answer any questions or concerns. Everything is handled at a concierge level in a family environment.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
3 medicated IUIs, unsuccessful. Moved on to IVF with standard medication. FET 1 - medicated, MC 6weeks+2, SCH, PGS normal embryo. FET 2 - medicated, MC 7weeks+2, SCH, PGS normal embryo. Cycle 3 - natural cycle, unsuccessful, PGS normal embryo. FET 4 -cancelled due to early ovulation prescribed Lupron. FET 4- successful, 2 embryo transfer, 1 embryo stuck. Added lovenox. We did have two hysterscopy, two endometriosis biopsies, and blood clotting disorder tests. All tests were negative. Baby aspirin, PIO 1 ml, and prenatal in all medicated transfers.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Toni / Mandy )
Amazing! Always available to answer any questions and will get you everything you need!
Describe your experience with Audubon Fertility.
Strengths: organized, surgery center located next door, convenient, helpful, friendly. We loved that the surgery center is located next to the clinic where we had our embryo transfers, egg retrieval, etc. no additional places to travel too. The staff constantly checks the patient portal to answer any questions. The after hours line was such a relief when we had questions or concerns! Truly an amazing group.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
Approximately: IVF - $14000 inclusive, separate PGS fee, embryos stored on site and included 1 FET. Each transfer after was $4000 including laboratory, facility, embryologist, and physicians fees.
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
Single embryo transfers for our first 3 transfers. Fourth transfer 1 day 6 good/good not tested and 1 day 5 good/fair tested embryo; one stuck. We preferred to not transfer more than one due to complications of multiples but trusted in our doctor for our last transfer.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 36 - 37
2 IVF
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Wells’ skill, expertise and calm demeanor were the right fit for me. And she lived up to my very high expectations. Through all of our visits- Dr. Wells and I built a trust, and I truly felt heard and understood...Trust that Dr. Wells has the expertise and understanding to help guide you through this process. Your goals are also her goals...Her calm confidence put me at ease and I can truly say it was fast, easy and pain free procedure.
The nurses at Audubon Fertility are upbeat and positive - they truly care about making my IVF journey a positive experience...I cannot say enough positive things about Audubon Clinic. They take care of every detail and are extremely organized. The staff and doctors are incredibly knowledgeable and would always answer my emails or calls quickly...I couldn’t have imagined a better experience at Audubon Fertility with Dr. Wells. Going through IVF can be vulnerable and isolating at times but Dr. Wells and her staff made me feel completely supported.
How was your experience with Lindsay Wells at Audubon Fertility?
I couldn’t have imagined a better experience at Audubon Fertility with Dr. Wells. Going through IVF can be vulnerable and isolating at times but Dr. Wells and her staff made me feel completely supported. After meeting with multiple fertility doctors both locally and around the country- I felt that Dr. Wells’ skill, expertise and calm demeanor were the right fit for me. And she lived up to my very high expectations. Through all of our visits- Dr. Wells and I built a trust, and I truly felt heard and understood.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Trust that Dr. Wells has the expertise and understanding to help guide you through this process. Your goals are also her goals.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
The nurses at Audubon Fertility are upbeat and positive - they truly care about making my IVF journey a positive experience. I came into the process wanting to do the retrievals without using anesthesia. That is not common and many doctors would shy away from that. But Dr. Wells took the time and consideration to work with me and we were able to build a mutual trust. She did two successful retrievals without anesthesia and I can say without a doubt her skill is unmatched. Her calm confidence put me at ease and I can truly say it was fast, easy and pain free procedure.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Erika )
The nursing staff is a well oiled machine. They would anticipate my questions and answer them before I even asked. They are warm and friendly and incredibly knowledgeable.
Describe your experience with Audubon Fertility.
I cannot say enough positive things about Audubon Clinic. They take care of every detail and are extremely organized. The staff and doctors are incredibly knowledgeable and would always answer my emails or calls quickly.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
We were extremely lucky to have insurance that paid for the majority of our treatment. We did 2 retrievals and 1 implantation and paid roughly $5k out of pocket
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
Dr. Wells completely informed me of the pros and cons of the process and different aspects of decision making. I felt extremely well informed and comfortable with single embryo transfer.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
9
NPS
10
Age 40 - 41
1 IVF
Diminished Ovarian Reserve
Endometriosis
Income $200K - $499K
Lawyer
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Wells was very warm but was candid regarding what results we could expect. I felt like she did a good job explaining procedures and their likelihood of success, while offering support...Most importantly, I felt support in the process and had all my questions answered...Dr. Wells' staff is sensitive to costs and the stress that is associated for paying for IVF. I would absolutely recommend her to others for infertility treatment.
The [Audubon Fertility] clinic is very thorough and there was always someone available to answer questions (or to attempt to find the answer for you!) It was helpful not to be given an "I don't know - we will get back with you" answer - the nurses followed through, and were very warm and friendly...The clinic was well organized, and wait times were usually less than 5-10 minutes. For monitoring, I recall having a set time in the morning for ultrasounds, but blood work could be performed in a range of times.
How was your experience with Lindsay Wells at Audubon Fertility?
It's such an emotional undertaking when a person seeks out treatment for infertility. It's occasionally hard to balance your expectations for support with what is feasible for a clinic to provide, given the limitations of what doctors can do. They are not magicians, and they cannot conjure a baby for you out of thin air. However, I found Dr. Wells and Dr. Ulrich to be compassionate, and their staff was warm and accommodating. Most importantly, I felt support in the process and had all my questions answered. I had a medication issue arise when I was undergoing a cycle of treatment over Thanksgiving weekend, and I was able to get in touch with clinic staff to talk me through next steps, which was greatly appreciate. IVF is such an expensive endeavor if you have no insurance coverage for treatment of infertility, and Dr. Wells' staff is sensitive to costs and the stress that is associated for paying for IVF. I would absolutely recommend her to others for infertility treatment.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Many infertility patients view their IVF doctor differently if they are paying out of pocket for treatment, and may have heightened expectations of additional attention or support than they might have for an ordinary provider.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Dr. Wells was very warm but was candid regarding what results we could expect. I felt like she did a good job explaining procedures and their likelihood of success, while offering support.
Describe your experience with your nurse at Audubon Fertility.
The nursing staff was warm and friendly.
Describe your experience with Audubon Fertility.
The clinic is very thorough and there was always someone available to answer questions (or to attempt to find the answer for you!) It was helpful not to be given an "I don't know - we will get back with you" answer - the nurses followed through, and were very warm and friendly.
Describe your experience with your monitoring appointments at Audubon Fertility.
The clinic was well organized, and wait times were usually less than 5-10 minutes. For monitoring, I recall having a set time in the morning for ultrasounds, but blood work could be performed in a range of times.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
I don't recall specifics, but I believe overall one round of IVF cost us around $21,000.
9
Doctor
Lindsay Wells
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
10
NPS
10
Age 33 - 36
3 IUI
1 IVF
Unexplained
Black or African-American
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Wells was great for us and to us. We had so many questions that needed answers as we were getting started, and she was very patient with us. She talked us through the process about what we could expect to what the ideal outcome would be for our particular situation. I would highly recommend her...very welcoming and warm from the very first appointment
The [Audubon Fertility] clinic is nice and clean. The office staff are also very discrete which was important to me as my husband and I were the only people we wanted to know that I was going through treatment. Working with the clinic to schedule appointments, clear payments, etc was easy and seamless especially for someone who lived outside of the city.
How was your experience with Lindsay Wells at Audubon Fertility?
Dr. Wells was great for us and to us. We had so many questions that needed answers as we were getting started, and she was very patient with us. She talked us through the process about what we could expect to what the ideal outcome would be for our particular situation. I would highly recommend her and Audubon Fertility.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Ask questions and be patient with yourself during the process.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Dr. Wells and her staff were very welcoming and warm from the very first appointment. With all of the appointments throughout our fertility journey, we built relationships with everyone in the office and felt comfortable with them.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
We started with IUIs which failed/did not result in a positive pregnancy test. We were told that the chances of an IUI being successful were not as high as IVF (I appreciated the honesty), but we wanted to start there anyway. The doctors allowed us to make that call for ourselves. We then started treatment/medication for retrieval and then our first round of IVF. My retrieval was quick and painless - by the end of everything, we go 2 perfect embryos, and decided to implant one at a time. The instructions given to prep for procedures were easy to follow. We did my first transfer (1 embryo), and 2 weeks later when I returned to the office, I was pregnant resulting in 1 full term healthy baby. About a year later, we went back for one more, our final, transfer (1 embryo), that again was successful and led to another full term healthy baby.
Describe your experience with your nurse at Audubon Fertility.
The staff at Audubon Fertility were very helpful. They answered all of my questions especially as it related to medications and injections - how to administer, where to inject, etc. There were at least 2 accounts where the staff physically used testers to show me how to pull up the meds. On another occasion, the staff marked my body so that once I made it home, I knew exactly where to inject. They were kind and shared in our successes!
Describe your experience with Audubon Fertility.
The clinic is nice and clean. The office staff are also very discrete which was important to me as my husband and I were the only people we wanted to know that I was going through treatment. Working with the clinic to schedule appointments, clear payments, etc was easy and seamless especially for someone who lived outside of the city.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
I don't remember our specific cost(s), but I know it was expensive! Luckily, my husband's company covered most of the cost for the process for our first child. We also had great coverage for our second round, but some things were out of pocket. The billing coordinator was helpful in walking us through this and helping make everything make sense.
What specific things went wrong at Audubon Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Audubon Fertility.
I was called with results to a pregnancy test too soon (after an IUI).
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 43 - 44
1 IVF
Diminished Ovarian Reserve
Latinx
Income $100K - $199K
Consultant
1st of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
When I first met Dr. Wells, I found her somewhat cold and pragmatic. I am of advanced maternal age and had suffered a miscarriage, and I found her approach helpful because it helped me be unemotional about our chances of conceiving. I found her to be kind and warm as we continued working with her. When we had a setback during our first retrieval round...she called me and talked me through her thought process and how we'd change course for the next try. It felt like real data-informed decision-making, and I appreciated her approach.
It [Audubon Fertility] is centrally located and clean and has a welcoming atmosphere. It is not inexpensive, but they do a nice job of breaking down the costs into its components and tracking your balance. I always knew what I owed and why...The staff at the clinic are all very kind and communicative via their portal. I did sometimes feel like my questions had to be very plainly stated in order for them to give me the level of detail that I was looking for in their responses.
How was your experience with Lindsay Wells at Audubon Fertility?
When I first met Dr. Wells, I found her somewhat cold and pragmatic. I am of advanced maternal age and had suffered a miscarriage, and I found her approach helpful because it helped me be unemotional about our chances of conceiving. I found her to be kind and warm as we continued working with her. When we had a setback during our first retrieval round and had to cancel, she called me and talked me through her thought process and how we'd change course for the next try. It felt like real data-informed decision-making, and I appreciated her approach.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Don't be afraid to ask a lot of questions!
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
I felt welcomed and known each time I went to the Clinic for an appointment. Staff knew my name and were warm and happy to see me, and I felt like Dr. Wells and others who saw me during appointments knew what was going on with me.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
When I started with the clinic, I had a high ovarian reserve (for my age, especially), and we didn't expect any challenges with egg retrieval. When my follicles didn't respond to the injections, they reran my bloodwork and found that my AMH levels had plummeted in a few months, and they decided to put me on estrogen before the next retrieval round. We had much better results.
Describe your experience with the nursing staff at Audubon Fertility.
The staff at the clinic are all very kind and communicative via their portal. I did sometimes feel like my questions had to be very plainly stated in order for them to give me the level of detail that I was looking for in their responses.
Describe your experience with Audubon Fertility.
It is centrally located and clean and has a welcoming atmosphere. It is not inexpensive, but they do a nice job of breaking down the costs into its components and tracking your balance. I always knew what I owed and why.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
As I recall, a round of IUI was ~$3,000, a round of egg retrieval was $15,000 (plus medication), and a transfer was ~$5,000 (plus medication).
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2022, Successful
NPS
10
NPS
10
Age 31 - 35
3 IUI
2 IVF
Unexplained
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Wells is passionate about her field. She treats her patients with great care and attention. She has high expectations of herself and her staff, and her confidence in her practice is reassuring throughout the IVF process. She bases her decisions off of research and each clients individual needs and circumstances. She always addressed me by my name and has a calm and loving demeanor. She believes in what she does, and she wants the same results that her patients seek.
The entire staff [at Audubon Fertility] knew me every time I went to the clinic. I would get frequent messages from the nurses who simply wanted to check in and keep me informed throughout the process. Dr. Wells pays close attention to details and takes extra time to ensure her patients are comfortable, knowledgeable, and cared for...Patient care is the greatest strength. Every staff member is knowledgeable and has great passion. The clinic is very comfortable
How was your experience with Lindsay Wells at Audubon Fertility?
Dr. Wells is passionate about her field. She treats her patients with great care and attention. She has high expectations of herself and her staff, and her confidence in her practice is reassuring throughout the IVF process. She bases her decisions off of research and each clients individual needs and circumstances. She always addressed me by my name and has a calm and loving demeanor. She believes in what she does, and she wants the same results that her patients seek.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Be patient and trust Dr. Wells. Do not turn to the Internet for research and reassurance because Dr. Wells will tell you valid information, and you will save yourself a lot of unnecessary worries and fears.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
The entire staff knew me every time I went to the clinic. I would get frequent messages from the nurses who simply wanted to check in and keep me informed throughout the process. Dr. Wells pays close attention to details and takes extra time to ensure her patients are comfortable, knowledgeable, and cared for. Wow our first round was not successful, she remained positive and optimistic based on the facts we were working with.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
In 2018, my husband and I first visited after six months of trying Clomid with my regular OB/GYN. Dr. Wells conducted routine testing such as bloodwork, uterine dye exam, etc. my husband was considered normal, and I was diagnosed with unexplained infertility at age 30. She suggested IVF because the likelihood of IUI for unexplained infertility was low. Round 1: After medications, injections, and sperm collection, the egg retrieval was successful within four months of our original consult. We had 15 eggs retrieved, 12 mature, and three remaining after five days of growth. All three were frozen with no genetic testing. We transferred a fair/fair embryo and had a negative pregnancy test. Two months later, we transferred both remaining fair/poor embryos and gave live birth nine months later to a perfectly healthy boy. Round 2: In 2022, my husband and I decided to try IUI because of our success with IVF and great pregnancy. After three failed rounds, we began our second cycle of IVF three years after our son was born. All bloodwork was normal, semen analysis was normal, and medications were administered without issues. After the egg retrieval, we had 12 eggs, two after five days of growth, and one genetically tested as normal. I am currently pregnant with a baby girl.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Jamie 2018, Morgan 2022)
I ended up interacting with most nurses and staff members throughout our time at the clinic. All of them pay attention to details and take time to know their patients.
Describe your experience with Audubon Fertility.
Patient care is the greatest strength. Every staff member is knowledgeable and has great passion. The clinic is very comfortable. While I live over an hour away and the drive was inconvenient, the clinic and staff were worth all the time invested.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
Both IVF rounds cost about $22,000 each after tests, medications, etc. Three rounds of IUI was about $6,000.
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
Dr. Wells uses her best judgment. She based her decisions on the quality of the eggs time of transfer.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2022, Successful
NPS
10
NPS
10
Age 40
European
Income $100K - $199K
Teacher
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Wells looked at my history with a previous Dr and clinic and tried something completely different and it worked! I had previously done ivf with our own embryos but suffered losses with each transfer. We decided to pursue donor embryos and rather than aggressively try all kinds of medications, she suggested we take a step back and try a natural cycle. We loved our previous Dr but Dr Wells gave a new perspective, one we hadn't expected and it was worth the risk as we were finally successful and on our first try!
The [Audubon Fertility] clinics strengths are its friendly team of staff, the physical environment (comfortable and inviting) and how well the whole process flowed. From our consultation appointment through graduation day post transfer, all the details just fell into place. We had a few hiccups with billing and our insurance but they were good about explaining things and worked with us.
How was your experience with Lindsay Wells at Audubon Fertility?
Dr Wells looked at my history with a previous Dr and clinic and tried something completely different and it worked! I had previously done ivf with our own embryos but suffered losses with each transfer. We decided to pursue donor embryos and rather than aggressively try all kinds of medications, she suggested we take a step back and try a natural cycle. We loved our previous Dr but Dr Wells gave a new perspective, one we hadn't expected and it was worth the risk as we were finally successful and on our first try!
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
We were very happy with the care I received from Dr Wells, however when it came to transfer day they had the other Dr at the clinic do the transfer, not her. The other Dr was fine but I was disappointed to not have my Dr do the transfer.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Dr Wells was very welcoming and kind when we met her for our consultation and in any other interactions we had.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
We went from doing heavily medicated protocols with a previous Dr (using our own embryos) to Dr Wells suggesting a natural cycle with donor embryos. She also suggested we do a mock transfer. I believe she felt that our past transfers failed due to egg quality and not my ability to conceive, so in using donor, she didn't feel I would need all the extra medications to have success.
Describe your experience with the nursing staff at Audubon Fertility.
The nurses were wonderful and supportive! They seemed as excited for me in the process as I was. They were also great about answering questions I had.
Describe your experience with Audubon Fertility.
The clinics strengths are its friendly team of staff, the physical environment (comfortable and inviting) and how well the whole process flowed. From our consultation appointment through graduation day post transfer, all the details just fell into place. We had a few hiccups with billing and our insurance but they were good about explaining things and worked with us.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
I do not remember the costs involved.
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
Dr Wells highly recommends single embryo transfers.
10
Doctor
Lindsay Wells
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2019 - 2022, Successful
NPS
9
NPS
9
Age 34 - 37
5 IUI
1 IVF
Donor Sperm
Income $200K - $499K
1st of 2 Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Wells treated my case as its own and I felt that she explained everything well and was empathetic towards my specific needs...I underwent IUI (mainly under Dr. Wells and the NP at the time). My wife underwent IVF (under both Dr. Well and Dr. Ulrich, with Dr. Ulrich being the primary caretaker). We both got pregnant successfully and have 2 healthy babies. They were both very empathetic to our needs. I am in medicine so I like to know every detail of every step and they explained it all very thoroughly.
The clinic has an overall calming presence. The nurses, MDs, NPs are all empathetic towards the struggling needs of the people seeing them. The front desk and administrative workers are also kind and help to understand the overall process. They have IVF coordinators that help to understand all steps in the process and are your main contact if you have questions/concerns. There are also financial coordinators to help out with the financial aspect which can be a large burden on most families (they help with brochures and specialty pharmacies to work with you on pricing for meds, etc.) There is always a doctor on call on the weekends to answer specific questions regarding the medications or treatment you are undergoing or also to meet you at the clinic for an IUI procedure if it is time.
How was your experience with Lindsay Wells at Audubon Fertility?
Dr. Wells and Dr. Ulrich were both extremely helpful to both my wife and I. I underwent IUI (mainly under Dr. Wells and the NP at the time). My wife underwent IVF (under both Dr. Well and Dr. Ulrich, with Dr. Ulrich being the primary caretaker). We both got pregnant successfully and have 2 healthy babies. They were both very empathetic to our needs. I am in medicine so I like to know every detail of every step and they explained it all very thoroughly.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
The only thing we would change is some of the communication with the clinic during the IVF process. Otherwise, everything was great!
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Dr. Wells treated my case as its own and I felt that she explained everything well and was empathetic towards my specific needs.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
During my IUI treatment, I had 6 vials of sperm. They knew I really didn't want to do IVF nor did I want a twin pregnancy, etc. so they were very cautious in the doses used for my medications also taking into account how many vials of sperm I had to use. For my wife's IVF treatment, we had a similar experience. We only had 3 vials of sperm though. It was very important for us to use the same sperm donor so that our children were biologically related. After 2 rounds of IUI were not successful for my wife, we had a meeting with the clinic and they said the odds for IVF were much higher so suggested we go that route. We were extremely hesitant due to the cost and the hormones you have to take; however, given it was our very last vial of sperm, we went forward with it. My wife got pregnant on the first embryo transfer! Now we have 2 beautiful babies, one boy and one girl, with the same sperm donor.
Describe your experience with Audubon Fertility.
The clinic has an overall calming presence. The nurses, MDs, NPs are all empathetic towards the struggling needs of the people seeing them. The front desk and administrative workers are also kind and help to understand the overall process. They have IVF coordinators that help to understand all steps in the process and are your main contact if you have questions/concerns. There are also financial coordinators to help out with the financial aspect which can be a large burden on most families (they help with brochures and specialty pharmacies to work with you on pricing for meds, etc.) There is always a doctor on call on the weekends to answer specific questions regarding the medications or treatment you are undergoing or also to meet you at the clinic for an IUI procedure if it is time.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
Cannot remember
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
n/a
9
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Audubon Fertility
New Orleans
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2022, Successful
NPS
10
NPS
10
Age 32
1 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $200K - $499K
Sales Representative
2nd of 3 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Ulrich not only treated us with tip-top service during our 4 month journey with her (including phone calls from her with big news) but she watched my charts closely and pivoted strategy to create a successful outcome. My husband and I were told I'd likely never become pregnant with our own egg and sperm by another fertility clinic, so we went to Audubon to get a second opinion and didn't expect a different opinion going into that meeting. We're thankful Dr. Ulrich made her own professional opionion and that it differed from what we were told by the other clinic. Our lives have been changed forever because of it!
[Audubon Fertility] Strengths- Smaller, more boutique atmosphere from the waiting room to the care level. You don't feel like a number. It's a woman-run business, which is awesome. Weaknesses- The typical pains of a smaller business. The first time my finance situation got setup, I think there was a small mixup. They have less hands on deck, but I never had a signficiant issue.
How was your experience with Nicole Ulrich at Audubon Fertility?
Dr. Ulrich not only treated us with tip-top service during our 4 month journey with her (including phone calls from her with big news) but she watched my charts closely and pivoted strategy to create a successful outcome. My husband and I were told I'd likely never become pregnant with our own egg and sperm by another fertility clinic, so we went to Audubon to get a second opinion and didn't expect a different opinion going into that meeting. We're thankful Dr. Ulrich made her own professional opionion and that it differed from what we were told by the other clinic. Our lives have been changed forever because of it!
What's one piece of advice would you give a prospective patient of Nicole Ulrich at Audubon Fertility?
Every patient is different, so try not to copy what a friend is doing or assume you'll have the same experience. Gather as much research as you can. There's a government website that shows success rates between clinics, and I wish I'd seen that before I started with another clinic.
During treatment, were you treated like a number or a human with Nicole Ulrich at Audubon Fertility?
Audubon is a lot smaller than FINO, and you run into Dr. Ulrich while getting other items taken care of. She saw me in the hallway to get my blood drawn and she stopped and said she was SO excited about my positive pregnancy result. She kept refreshing my results on her computer because she was so happy. this is just 1 example.
Describe the protocols Nicole Ulrich used in your cycles at Audubon Fertility and their degree of success.
In my first ultrasound, which was performed by Dr. Wells because Dr. Ulrich was out of town, it was identified that my left fallopian tube appeared to be filled with fluid. She said we'd need to remove it if that was the case later on, and that's what we did in between the retreival and implant. She suspected that my appendectomy from years ago caused that, but the other fertility clinic that I worked with never identified that. She added an injection regiment to help prevent me from ovulating early before the retreival, which had happened previously with another clinic, but the other clinic didn't think the medicine would work in preventing it. She also watched my charts daily when it got down to the week of the retreival, and it was touch and go as far as what day I would have my retreival because she wanted to make sure I wasn't going to miss the opportunity due to premature ovulation. It worked! Leading up to the transfer, I had opted for a natural cycle, but she called me in the middle of the cycle and said my estrogen levels weren't acting as expected and we needed to do a controlled cycle with progesterone injections.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Jamie)
Everyone went above and beyond in their care level.
Describe your experience with Audubon Fertility.
Strengths- Smaller, more boutique atmosphere from the waiting room to the care level. You don't feel like a number. It's a woman-run business, which is awesome. Weaknesses- The typical pains of a smaller business. The first time my finance situation got setup, I think there was a small mixup. They have less hands on deck, but I never had a signficiant issue.
Describe the costs associated with your care under Nicole Ulrich at Audubon Fertility.
They're really similar to the competing clinic in town, but they line item more services so for example, if you're not able to have an embryo implantation done, you don't pay for it.
Describe Nicole Ulrich's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
I have a bicornate uterus, so it was highly recommended to place 1 embryo instead of multiple.
What specific things went wrong at Audubon Fertility?
  • Lost appointments
  • Provided conflicting information
Describe the specific things that went wrong at Audubon Fertility.
Nothing crazy. There was a double-booking during my IVF cycle and I showed up but they said they didn't have an apt for me.
10
Doctor
Nicole Ulrich
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 26 - 27
3 IUI
1 IVF
Unexplained
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Ulrich performed both of our Embryo transfers and made sure to keep us in the loop every step of the way. She communicated every change in protocol, and made sure we were always educated on our situation. She always met our concerns with compassion and understanding...We transferred a single embryo the first time, and did a double embryo transfer the second time. We were informed of all of the risks of transferring multiples and were helped to make an informed decision based on the information we had from our doctors.
Audubon Fertility made us feel like our case was important through every step of the process. They handled bad news with compassion, and shared in our excitement for any good news...Infertility is not a category anyone wants to fall into, but Audubon made the process so much more comfortable and less stressful. We never felt confused about our next steps, the environment was always relaxing, and everyone there is so kind and understanding. Audubon made this process so much easier than it should have been.
How was your experience with Nicole Ulrich at Audubon Fertility?
Dr. Ulrich performed both of our Embryo transfers and made sure to keep us in the loop every step of the way. She communicated every change in protocol, and made sure we were always educated on our situation. She always met our concerns with compassion and understanding.
What's one piece of advice would you give a prospective patient of Nicole Ulrich at Audubon Fertility?
To make sure to always communicate their needs and concerns as they come up to avoid confusion or miscommunication. Audubon always responded to any questions we had in terms we understood and in a timely manner.
During treatment, were you treated like a number or a human with Nicole Ulrich at Audubon Fertility?
Audubon Fertility made us feel like our case was important through every step of the process. They handled bad news with compassion, and shared in our excitement for any good news.
Describe the protocols Nicole Ulrich used in your cycles at Audubon Fertility and their degree of success.
Our first embryo transfer was a single embryo transfer with Estrogen supplements and PIO shots (so a medicated cycle). After this transfer failed we made the decision to move to a "natural" transfer for the next cycle. We monitored my cycle and used trigger shots to time ovulation and decide when to transfer. We used progesterone suppositories to maintain a healthy progesterone level to sustain a pregnancy. We transferred two embryos the second time around and both stuck.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Jamie Blum )
Jamie was our IVF coordinator and she led us through the IVF process from start to finish. She made sure all of our questions got answered accurately and quickly. She handled every situation with compassion and seemed so invested in our journey from beginning to end.
Describe your experience with Audubon Fertility.
Infertility is not a category anyone wants to fall into, but Audubon made the process so much more comfortable and less stressful. We never felt confused about our next steps, the environment was always relaxing, and everyone there is so kind and understanding. Audubon made this process so much easier than it should have been.
Describe the costs associated with your care under Nicole Ulrich at Audubon Fertility.
We had great insurance coverage (90% covered) so I feel like what we paid was fair.
Describe Nicole Ulrich's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
We transferred a single embryo the first time, and did a double embryo transfer the second time. We were informed of all of the risks of transferring multiples and were helped to make an informed decision based on the information we had from our doctors.
10
Doctor
Nicole Ulrich
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2022, Successful
NPS
8
NPS
10
Age 24 - 28
1 IUI
PCOS
Income $50K - $99K
2nd of 2 Docs
3 IUI With Other Docs
Neutral
Strongly Recommends
Successful
She [Dr. Lindsay Wells] is overall a great doctor. I like that she can give information about the whole process. She has also struggled with fertility so in a way I felt like she truly cared but also understood where I was coming from as a patient...she was able to make the experience less scary… less unknown. She provided information that made me feel a bit more at ease.
The [Audubon Fertility] clinic is beautiful. However, the parking is terrible. It’s down the street so I felt afraid to walk in New Orleans alone...My main hiccup was mostly billing...My family member had to use their credit card to pay for my procedure and we were told we’d get reimbursed (this took over 2 years to get the money back)...She [Dr. Lindsay Wells] is overall a great doctor. I like that she can give information about the whole process.
How was your experience with Lindsay Wells at Audubon Fertility?
She is overall a great doctor. I like that she can give information about the whole process. She has also struggled with fertility so in a way I felt like she truly cared but also understood where I was coming from as a patient.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
She comes across as really warm and bubbly. Initially I didn’t like that, frankly I took it as being fake. But that was me being stuck in a negative mindset. Infertility is terrible but try to go in with a positive mindset and you can get so much from her. She really is so knowledgeable.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
I felt like I was heard compassionately. I always felt nervous, and I felt like I didn’t want to be there (who wants to go to a clinic to get pregnant right?) However, she was able to make the experience less scary… less unknown. She provided information that made me feel a bit more at ease.
Describe your experience with Audubon Fertility.
The clinic is beautiful. However, the parking is terrible. It’s down the street so I felt afraid to walk in New Orleans alone. Also, there’s always construction going on so I was always afraid to get a nail in my tires and be stuck in the city. The parking spots are also very small. I think this is the major weakness.
What specific things went wrong at Audubon Fertility?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Audubon Fertility.
My main hiccup was mostly billing. I had three health insurances. All of which covered my procedure following a miscarriage. The whole time during my pre op evals and paperwork I was never told I’d have to pay a deductible (and I know my insurance policies - all three covered this procedure at 100%). I arrive the morning of my procedure after driving over an hour as I’m not from the city to be told I had to pay I believe it was $800 before they’d do the procedure. Thankfully o was with a family member because I did not bring any money or credit cards. My family member had to use their credit card to pay for my procedure and we were told we’d get reimbursed (this took over 2 years to get the money back).
8
Doctor
Lindsay Wells
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2021, Successful
NPS
10
NPS
10
Age 36 - 39
3 IUI
2 IVF
European
Income $200K - $499K
Lawyer
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Wells...wouldn’t give up (even when I was ready to do so) until they figured out a way to get us pregnant. Now we have two beautiful and amazing boys. We cannot imagine our lives without them...My impression was that Dr. Wells had a strong presence for single-embryo transfer (at least in my case) given her IVF success rate and the risks of a multiple-pregnancy.
Dr. Wells and her team wouldn’t give up (even when I was ready to do so) until they figured out a way to get us pregnant. Now we have two beautiful and amazing boys. We cannot imagine our lives without them. If you’re at all considering fertility treatment, pick up the phone now and give Audubon Fertility a call...The clinic also has a great atmosphere — it feels much warmer than your typical doctors offices. That made us feel very comfortable. We have no weaknesses.
How was your experience with Lindsay Wells at Audubon Fertility?
Spoiler alert: We have two beautiful boys, all thanks to Audubon Fertility. After about 15 months of struggling with fertility, including several failed Clomid treatments with my OB/gyn, my husband and I were told we needed to seek treatment at a fertility clinic if we wanted a family. It felt like such defeat — I had failed as a woman. Nonetheless, we made the call to Audubon, and we’ve never made a better decision. It still wasn’t easy. But Dr. Wells and her team wouldn’t give up (even when I was ready to do so) until they figured out a way to get us pregnant. Now we have two beautiful and amazing boys. We cannot imagine our lives without them. If you’re at all considering fertility treatment, pick up the phone now and give Audubon Fertility a call.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Don’t hesitate — call now!
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
For the IUIs, we did Follistim, starting with pretty low doses (perhaps 75IUs? — it’s been since 2018). The rationale, as I recall, was that my hormone levels indicated a good egg supply and I was only 35, so she was concerned about multiples if the dose was too aggressive. For each IUI thereafter (2 more), she ramped up the dose of Follistim. For IVF, we did much larger doses of Follistim (I want to say 300 IUs per night), followed by some additional injections a few days later, but I don’t recall what they were specifically. For the transfers, we started with two “traditional” (my word, not Dr. Wells’s) cycles using progesterone oil and oral estrogen. Both failed. We only had one viable embryo left and asked whether we should consider doing another retrieval before transferring that embryo in case it was successful and then we wouldn’t be able to do another retrieval until after the baby was born (and we wanted two kids). Dr. Wells suggested that we could combine the two — I.e., stimulate ovulation to do a retrieval and then do a transfer of the last embryo from the first retrieval a few days later (we called it a “natural cycle” in that there would be no progesterone oil injections or oral estrogen). In addition to that, Dr. Wells suggested we do a receptivity assay. My understanding of her reasoning was that there seemed to be no good explanation for why the first two retrievals (with genetically-tested embryos) failed. We did the assay (using the “natural cycle” method), which showed that my lining was completely receptive. (This was a bit disappointing because we still had no explanation for the failures, although we’ll never know if the progesterone oil/estrogen approach would have yielded the same results). Along with the assay, she tested for inflammation, which tested positive, so she prescribed some antibiotics. After completing the antibiotics, we went forward with the “natural cycle” transfer, and it was successful. Although I wasn’t taking progesterone oil, Dr. Wells did have me supplement with Crinone to boost my throughout the majority of the first trimester. And we eventually had a healthy baby boy. About 4 or 5 months after he was born, we did another retrieval (same protocol as before, although I recall we used the brand other than Follistim of the same drug). That resulted in another 3 viable (genetically-tested) embryos. Once we were ready (about 18 months after the birth of our first so ), we decided to try to have another baby. We did one retrieval (again using the “natural cycle” protocol that had been successful the first time), and on the first go got pregnant, eventually having a second healthy baby boy.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Mandy)
Very caring and compassionate with an appropriate amount of enthusiasm and encouragement.
Describe your experience with Audubon Fertility.
We love Audubon. See our comments about Dr. Wells. The clinic also has a great atmosphere — it feels much warmer than your typical doctors offices. That made us feel very comfortable. We have no weaknesses. It’s aggravating that we have to do so many characters and that this website won’t appreciate all the time we’ve taken to write very well thought out responses.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
I think that the IUIs (not including medication) were about $1,500. I don’t recall exactly with the IVFs, but I think each retrieval (with meds) was in the mid-$20k range. I had the impression that the cost was consistent with the going rate.
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
My impression was that Dr. Wells had a strong presence for single-embryo transfer (at least in my case) given her IVF success rate and the risks of a multiple-pregnancy.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2021, Successful
NPS
8
NPS
9
Age 32 - 36
8 IUI
1 IVF
Donor Sperm
Income $50K - $99K
Operations
Only Doc Seen
LGBTQ+
Neutral
Strongly Recommends
Successful
Dr Wells did an excellent job of explaining all options with the positive and negative of it all. She was direct and to the point which was nice. There were times when she could have been more personable but I think trust is more important in these circumstances and I totally trusted her...she was confident in what she was suggesting every step of the way...She may not offer the information unless you ask but is more than willing to answer questions...
Toward the end of my treatment [at Audubon Fertility] they went to heavy use of a patient portal. While it was helpful for some things it made it more difficult to pick up the phone and talk to someone. With that being said, I would still recommend the clinic. Their staff is very friendly when you are there. Extremely professional and some will really go out of their way to help you through the process...
How was your experience with Lindsay Wells at Audubon Fertility?
Dr Wells did an excellent job of explaining all options with the positive and negative of it all. She was direct and to the point which was nice. There were times when she could have been more personable but I think trust is more important in these circumstances and I totally trusted her.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Ask questions, continue to probe. She may not offer the information unless you ask but is more than willing to answer questions.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
The staff was very responsive and several knew who I was every time I came in.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
It seemed very routine for Dr Wells. By that I mean, she was confident in what she was suggesting every step of the way. I don't have specifics but nothing seemed disproportionate to the circumstance.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Jamie)
Jamie, unfortunately, is no longer with Dr Wells. But she was the primary nurse during 75% of mine and my wife's treatment. After Jamie left things did feel a bit less personal because they went to primarily using their portal. It became hard to contact someone over the phone. You had to send a message. When Jamie was there, you could leave a message and she would call you back. She knew about where we were in our procedures and answered questions right away. I missed that when she was gone. Again, I think the heavy use of the patient portal, while maybe necessary, made it harder to get questions answered and took the personal care and treatment out of the process.
Describe your experience with Audubon Fertility.
Toward the end of my treatment they went to heavy use of a patient portal. While it was helpful for some things it made it more difficult to pick up the phone and talk to someone. With that being said, I would still recommend the clinic. Their staff is very friendly when you are there. Extremely professional and some will really go out of their way to help you through the process.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
Fertility is always expensive! Dr Wells was worth every penny
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
We discussed implanting 2 on my last implant. Dr Wells suggested against it unless we were fully prepared, mentally and financially to handle multiples. I had a history of high blood pressure so she suggested strongly against it due to risks during pregnancy.
8
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
LGBTQ+ Care
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Audubon Fertility
New Orleans
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2020, Successful
NPS
9
NPS
10
Age 32 - 37
1 Embryo Freezing
Diminished Ovarian Reserve
Endometriosis
Unexplained
European
Income $200K - $499K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Personally, I had a great experience with Dr. Wells. She has a quiet calmness about her that I appreciated. I'm sure she could come across as not being warm and fuzzy, but that wasn't what I was looking for in a doctor so I preferred her calm assuredness...cared about making me comfortable, reassuring me, answering any questions, and explaining my diagnosis and treatment.
Dr. Wells and her entire staff [at Audubon Fertility] cared about making me comfortable, reassuring me, answering any questions, and explaining my diagnosis and treatment...The only weakness I can think of is that I don't think they communicated the cost of drugs clearly. I think their estimates for what things cost were out of date when I was a patient as the drugs cost considerably more than I was told to expect (as in thousands of dollars more). That was strange to me as everything else about the clinic was impeccable.
How was your experience with Lindsay Wells at Audubon Fertility?
Personally, I had a great experience with Dr. Wells. She has a quiet calmness about her that I appreciated. I'm sure she could come across as not being warm and fuzzy, but that wasn't what I was looking for in a doctor so I preferred her calm assuredness. And she was able to give me a baby with the one, single, solitary embryo I had.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Trust her with your care and don't try to take it into your own hands. Google is full of answers, yes, but they are answers about other people's diagnoses and other people's care. She is the only one who knows the nuance of your situation. Trust her to do what she does.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Dr. Wells and her entire staff cared about making me comfortable, reassuring me, answering any questions, and explaining my diagnosis and treatment.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
I had low AMH and did an egg retrieval with hormone injections. I don't remember specifics of my medications but know that I was on a very high dosage protocol to maximize the number of eggs I could produce. That number ended up being only six but she was able to retrieve all six. Five fertilized. Four made it to day 5 and were genetically tested. Only one was genetically complete. That one stayed frozen for about three months and was transferred successfully.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Jamie)
I loved the whole staff there. Jamie was very calming, very optimistic, and kept me hopeful and focused.
Describe your experience with Audubon Fertility.
The only weakness I can think of is that I don't think they communicated the cost of drugs clearly. I think their estimates for what things cost were out of date when I was a patient as the drugs cost considerably more than I was told to expect (as in thousands of dollars more). That was strange to me as everything else about the clinic was impeccable.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
$25.000
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
I only had one embryo available so this did not come up.
9
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Successful
NPS
10
NPS
10
Age 38 - 40
5 IUI
1 IVF
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Wells is very professional and clear. We did have to ask questions sometimes in order to fully understand the process. She was always happy to oblige and we never felt rushed. We were also never pushed in any particular direction with our care. She simply explained the options and potential outcomes but really left it up to us to make these personal decisions (IUI vs. IVF and/or PGS, as some examples). When we did ask recommendations about things, such as singleton vs multiples, she gave us her POV based on industry data/research/stats. In the OR Dr Wells was fantastic - I had a few procedures - 1 HSG, 1 egg retrieval, 2 embryo transfers - she was extremely calm in her demeanor.
The nursing staff at Audubon Fertility were really the ones to enhance our experience there and make us feel at home. They were extremely caring, thorough, supportive, empathetic, and warm...I don't believe our success would've been possible without them. Dr Wells is extremely skilled in her job and so our little humans would not have been possible without her too.
How was your experience with Lindsay Wells at Audubon Fertility?
Dr. Wells is very professional and clear. We did have to ask questions sometimes in order to fully understand the process. She was always happy to oblige and we never felt rushed. We were also never pushed in any particular direction with our care. She simply explained the options and potential outcomes but really left it up to us to make these personal decisions (IUI vs. IVF and/or PGS, as some examples). When we did ask recommendations about things, such as singleton vs multiples, she gave us her POV based on industry data/research/stats. In the OR Dr Wells was fantastic - I had a few procedures - 1 HSG, 1 egg retrieval, 2 embryo transfers - she was extremely calm in her demeanor.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Don't be shy to ask her all the questions! Also, unfortunately a pregnancy or live birth is not always feasible, even with Fertility. When we experienced unsuccessful rounds of IUI, and one miscarriage, we were so disheartened. I personally wanted to blame someone, anyone. It's easy to shift blame to the Dr. It was no one's fault. Sometimes it's just not the right time. Keep up hope, there are so many ways to have a family. We are today blessed with two gorgeous little humans.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
We were always treated respectfully by Dr. Wells. She was thorough in explaining our options. Consultations can be difficult because at the time fertility treatment was not something covered by either my partner or my insurances, so inevitably we had to discuss the cost of something like IVF. It's also very challenging to have these conversations after experiencing loss. Regardless, Dr. Wells, and in particular the nurses, were so warm and affectionate. When we later experienced a miscarriage during IUI, the staff was so supportive. Dr. Wells herself was less on the emotional spectrum, more clinical, but certainly not dismissive. The nurses were angels and really what made for the "human" experience.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
We came into Fertility after not being able to conceive on our own. Given my age (35 at my first visit) we started by evaluating my ovarian reserve and any male factors. Given the results of that we decided with Dr Wells to try rounds of IUI with ovarian stimulation. It was explained that I would ovulate a number of follicles at once which would increase the chances of multiples. And it was explained that if we chose to do a reduction, we could not in the state of Louisiana do that. We had 3 rounds of unsuccessful IUI, then 1 successful round resulting in a singleton pregnancy, which unfortunately ended in miscarriage at ~8 weeks, we tried 1 more round of IUI which didn't succeed. At that point we were tired and took a break. A couple years later in 2018 (I was age 38) we returned after we had conceived naturally but lost that pregnancy too. We decided along with Dr Wells that given the recurrent pregnancy losses without explanation that the best course of action might be IVF along with PGS to rule out any genetic factors in the losses. We began the process for egg retrieval - 13 eggs were retrieved, 8 of them became blastocysts, and after we had PGS, we had 4 viable embryos left. We had our first FET in June of 2018, resulting in the live birth of our son in March of 2019. In 2020 we decided to try again and had our second FET in Aug 2020 resulting in the live birth of our daughter in April 2021. No complications with either pregnancy. I stayed on the progesterone shots for both pregnancies through week 10, I believe.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Jamie and Mandy)
The nursing staff at Audubon Fertility were really the ones to enhance our experience there and make us feel at home. They were extremely caring, thorough, supportive, empathetic, and warm.
Describe your experience with Audubon Fertility.
With something as sensitive as Fertility it's always challenging to feel hopeful. Some aspects of Fertility treatment are inevitably about money, insurance, and other mundane things that don't inspire hope. So whenever I had to speak to staff about those things it felt somewhat impersonal, for something that is so personal. Where the clinic exceeds is with its warm and caring nursing staff. I don't believe our success would've been possible without them. Dr Wells is extremely skilled in her job and so our little humans would not have been possible without her too.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
If I recall correctly, the original egg retrieval and insemination and PGS together were in the range of $10-$15K - that was a long time ago, so that may not be accurate.
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
When we had asked about one vs multiple embryo transfer it was explained that the fertility community was starting to move away from recommending multiples due to the risks both to the babies and to the parent, and also given my age that it would pose more risks. We were satisfied to try for one at a time.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 32 - 33
European
Income $100K - $199K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Lindsay Wells] was fantastic. She truly made our whole experience easy! She was always kind and had a smile and made you feel at ease...took the time to answer all of my questions and never once made me feel rushed...We had a successful IVF transfer after coming to her for a genetic condition that we had to test for...
The clinic [Audubon Fertility] is very calming. All of the staff was so nice to us. They were accommodating and always returned calls and e-mails. We didn’t have any surprises when it came to billing. Everything was laid out on our first visit... We had a scare on our blood results during the initial testing (all was ok), but [nurse] was almost in tears because she truly cared about us. She answered all of our many questions and kept up with us throughout our time there.
How was your experience with Lindsay Wells at Audubon Fertility?
Dr. Wells was fantastic. She truly made our whole experience easy! She was always kind and had a smile and made you feel at ease. We had a successful IVF transfer after coming to her for a genetic condition that we had to test for.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Have some questions ready, but it’s a lot of information, so bring a notepad so you can remember everything. If you have questions after, you’ll have no issues getting them answered.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
She took the time to answer all of my questions and never once made me feel rushed.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
We did one cycle of IVF. We did PGS testing on the embryos due to a genetic condition. After getting our healthy embryo results, we did a frozen transfer. I was on estradiol and progesterone for 10 weeks. We have a healthy baby!
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Debbie )
Debbie was the first nurse we met. She was SO nice and truly was invested in our care. We had a scare on our blood results during the initial testing (all was ok), but Debbie was almost in tears because she truly cared about us. She answered all of our many questions and kept up with us throughout our time there.
Describe your experience with Audubon Fertility.
The clinic is very calming. All of the staff was so nice to us. They were accommodating and always returned calls and e-mails. We didn’t have any surprises when it came to billing. Everything was laid out on our first visit.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
My insurance through work covered a large majority of our costs. It was about $3000 from start to finish. We did have additional costs from testing because of my genetic condition, but that was expected.
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
We only did single transfer because I didn’t have history of fertility issues, only a genetic condition.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 29
1 IVF
Unexplained
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Wells is a very thorough and dedicated physician. She was professional and very easy to talk to with any problems that arose. It was Nice to see her so often at our frequent office visits as at our last fertility clinic we barely were able to see or speak to our doctor. She even took the time to call me more than once to discuss our treatment plan that involves a very personal family issue that had direct effect on whether we would continue with treatment. She cared about our situation...
The portal [at Audubon Fertility] was easy to navigate and they responded to messages promptly. You were able to speak to someone when you called. The clinic itself is beautiful and clean. I really didn’t have any issues with the clinic itself. I never waited long at all. I was always in and out. Staff was very professional...Toni [nurse] was amazing! She was very quick to respond on the portal or call or text me back when i had concerns. I had some issues with access to medicine and she went above and beyond on an off day to ensure I had what I needed...
How was your experience with Lindsay Wells at Audubon Fertility?
Dr. Wells is a very thorough and dedicated physician. She was professional and very easy to talk to with any problems that arose. It was Nice to see her so often at our frequent office visits as at our last fertility clinic we barely were able to see or speak to our doctor. She even took the time to call me more than once to discuss our treatment plan that involves a very personal family issue that had direct effect on whether we would continue with treatment. She cared about our situation.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
To trust the process. She will be there every step of the way to ensure she does everything she can to try and expand your family. Although some things are simply out of her control, she will do her best.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
We used follicle stimulating medications (follistim and menopur). the initial plan was to try for a fresh transfer after egg retrieval. We pushed the stims a few extra days because I had a few follicles that we lagging and we wanted to give them a little longer to grow without totally ruining the cycle. With that decision we knew that it would Be possible that my hormones would in turn no longer be in the appropriate range for a fresh transfer. We were made aware of this possibility up front. That is what ended up happening, and we moved forward with freezing the embryos and then the following month transferring 1 embryo. That transfer failed. My husband and I with the direction of Dr. Wells decided the next month to move forward with another transfer and to transfer 2 embryos that were frozen together. Another reason this was done is that we did not have genetic testing done on the embryos and therefore assumed that’s why the first transfer failed since everything else was great. In hindsight I wish we would have done genetic testing even though counseled that since we were both young and healthy that we probably would be ok not doing so. The second transfer produced a single ton pregnancy and my daughter is now 1.5 years old.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Toni )
Toni was amazing! She was very quick to respond on the portal or call or text me back when i had concerns. I had some issues with access to medicine and she went above and beyond on an off day to ensure I had what I needed. She was compassionate and just there for me. Wonderful Nurse
Describe your experience with Audubon Fertility.
Everything flowed seamlessly compared to the first clinic we went to. The portal was easy to navigate and they responded to messages promptly. You were able to speak to someone when you called. The clinic itself is beautiful and clean. I really didn’t have any issues with the clinic itself. I never waited long at all. I was always in and out. Staff was very professional
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
We paid for everything up front before beginning treatment. Once funds were paid we were able to move forward.
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
She was cautious with her approach. She said she almost never transfers multiple embryos up front. We started with a single transfer and then moved forward with a multiple embryo transfer once that failed
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 26 - 27
2 IUI
Male Factor
Recurrent Pregnancy Loss
Unexplained
Income $50K - $99K
2nd of 2 Docs
8 Fertility Medications With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Unsuccessful
Juneau was amazing. From her being honest and open to what could or couldn’t happen. To getting us the treatment we needed to hopefully be able to conceive. She went above and beyond to make my husband and I feel comfortable. ... On our last round we did a lot more injections as my body was not responding as quickly to the meds to mature follicles.
The nursing staff at Audubon was on point. I live 1 1/2 hours away from the facility but felt so close to them all. When I had a question, if they were unavailable via phone they would respond to email same day within an hour at the latest. I never felt worried or concerned and if I had one they reassured me. Even on their time off someone was always available through email.
How was your experience with Caroline Juneau at Audubon Fertility?
Juneau was amazing. From her being honest and open to what could or couldn’t happen. To getting us the treatment we needed to hopefully be able to conceive. She went above and beyond to make my husband and I feel comfortable. She had a great personality and just made us feel good at every visit even when we knew things weren’t going as expected.
What's one piece of advice would you give a prospective patient of Caroline Juneau at Audubon Fertility?
Even when you’re sad be prepared to laugh and smile with Dr Juneau. She is great at opening her heart and making every situation good or bad better.
During treatment, were you treated like a number or a human with Caroline Juneau at Audubon Fertility?
Juneau was absolutely amazing. From the beginning she was honest about what to expect. She also treated me well and cared for me every visit. All our IUIs were a fail but not bc of lack of care and trying from the Dr she did everything she could and we knew our chances were only 20% every time.
Describe the protocols Caroline Juneau used in your cycles at Audubon Fertility and their degree of success.
During our first round of IUI, Juneau did just oral meds. We did I believe 3 days and I came back to see follicle development before triggering for IUI. We had like 1 or 2 viable for the transfer. For the second IUI, we did injections. Just the normal maybe 5 days I went in every 2 days to check follicle development. We trigged with I believe 3 that time. On our last round we did a lot more injections as my body was not responding as quickly to the meds to mature follicles. In the end we had 4 on one ovary and 1 on the other before we triggered. Still then with as many as we had no luck in getting pregnant.
Describe your experience with the nursing staff at Audubon Fertility.
The nursing staff at Audubon was on point. I live 1 1/2 hours away from the facility but felt so close to them all. When I had a question, if they were unavailable via phone they would respond to email same day within an hour at the latest. I never felt worried or concerned and if I had one they reassured me. Even on their time off someone was always available through email.
Describe your experience with Audubon Fertility.
Only strengths absolutely amazing. After our 3 failed IUIs, my husband and I took a break and said we would give it time before financially going into IVF. We ended up getting pregnant naturally 3 months later. I went straight to audubon where they cared for me throughout my first trimester. Although their fertility treatment isn’t what got me pregnant they took me under their wing and cared me every step of the way throughout my first trimester.
Describe the costs associated with your care under Caroline Juneau at Audubon Fertility.
We spent at least 15,000 with the 3 IUIs plus ultrasounds and bloodwork procedures when going to fertility. Not counting the funds for when I got pregnant to do ultrasounds, bloodwork and genetic testing another 3,000 at least.
Describe Caroline Juneau's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
None she was amazing.
10
Doctor
Caroline Juneau
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 33 - 34
3 IUI
Anovulation
Male Factor
PCOS
European
Native American
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I only saw Dr. Wells once or twice. The times I did see her she was very professional, answered all my questions, and treated my husband and I like family. For my iui procedures I mainly saw Jaime [Audubon Fertility] the nurse practioner. ... I took Letrozole, then did Follistim injections, then a trigger shot, folled by intrauterine insemination that my husband gave 36 hours after trigger shot.
Strengths [of Audubon Fertility] are friendly, family oriented, positive, calming, respectful, kind, loving, flexible, patient. ... For my iui procedures I mainly saw Jaime the nurse practioner. She has the same demeanor as Dr. Wells, very patient, understanding, warm, and caring. I cannot save enough good things about Dr. Wells and staff office. ... I feel as if they treT my husband and I like their own family.
How was your experience with Lindsay Wells at Audubon Fertility?
I only saw Dr. Wells once or twice. The times I did see her she was very professional, answered all my questions, and treated my husband and I like family. For my iui procedures I mainly saw Jaime the nurse practioner. She has the same demeanor as Dr. Wells, very patient, understanding, warm, and caring. I cannot save enough good things about Dr. Wells and staff office.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Ask questions. If you dont understand something ask as many questions as you want. Write down everything you want to know before your appointments in case you forget. Be patient and try to relax.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
I was explained everything in full detail, given time for questions if I didnt understand. Jaime as well as Dr. Wells sympathized with me and my husband when the procedure didn't result in a pregnancy. In a very emotional and stressful I wouldn't want to see any other doctor or staff. I feel as if they treT my husband and I like their own family.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
I took Letrozole, then did Follistim injections, then a trigger shot, folled by intrauterine insemination that my husband gave 36 hours after trigger shot. We also had to use frozen samples from my husband due to his schedule in the military. He was not always able to give a fresh sample.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Jaime)
Amazing. I cannot put into words the love, warmth, patience, and friendliness we have received from Jaime during a very emotional and stressful time in my familys life.
Describe your experience with Audubon Fertility.
I cant say there is any weakness. I wish I got pregnant the first time but that is out of their control. Strengths are friendly, family oriented, positive, calming, respectful, kind, loving, flexible, patient.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
The procedure with meds and shots for around 1500 each iui.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5