Audubon Fertility

2 doctors work here

Rated 9.5
Strongly recommend: 93%Neutral: 4%Don't recommend: 3%9.5
93% strongly recommend
127 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
9.6
9.6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.4
9.4
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.3
8.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.4
9.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
9.3
9.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
622
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

New Orleans
4321 Magnolia Street
New Orleans, LA 70115

127 patient reviews

2021 - 2022, Successful
NPS
10
NPS
10
Age 38 - 39
1 IUI
Diminished Ovarian Reserve
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Wells was very professional and knowledgeable. When my IVF cycle was canceled due to poor ovarian response she quickly pivoted to the next available options of IUI and changed my medications accordingly...My treatment was always explained clearly with all questions answered...personable, warm, and caring and shared their personal experiences with me.
My nurse coordinator [at Audubon Fertility] was an excellent communicator and relayed information accurately and in a timely fashion while being a caring individual with compassion...The lab was a bit confusing. It is a separate entity and did not know me as an individual patient and sometimes billed incorrectly. Receiving a refund for my canceled IVF retrieval lab procedures was time consuming.
How was your experience with Lindsay Wells at Audubon Fertility?
Dr. Wells was very professional and knowledgeable. When my IVF cycle was canceled due to poor ovarian response she quickly pivoted to the next available options of IUI and changed my medications accordingly.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
To know that you are in good hands.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
My treatment was always explained clearly with all questions answered. Staff were personable, warm, and caring and shared their personal experiences with me.
Describe your experience with your nurse at Audubon Fertility.
My nurse coordinator was an excellent communicator and relayed information accurately and in a timely fashion while being a caring individual with compassion
Describe your experience with Audubon Fertility.
The lab was a bit confusing. It is a separate entity and did not know me as an individual patient and sometimes billed incorrectly. Receiving a refund for my canceled IVF retrieval lab procedures was time consuming.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Consult
NPS
9
NPS
8
Age 39 - 41
Black or African-American
Income $0 - $49K
Entrepreneur
1st of 3 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
She [Dr. Wells] listened to my side of the story and made her recommendations by records submitted. She did not offer any further evaluation at any visit...At this time she is the only Dr. on staff and second opinions are not available at the clinic...[new patient advice] Make sure all records are provided before your visit...
The clinic is very modern and furniture is comfortable. All resources given at my last visit was for third party companies. The support staff follow-up with request within 24 hours. The front desk manager is knowledgeable about insurance coverage and financing options...We communicated [with nurses] on the portal to discuss further planning...Cost for a consult was under $200.
How was your experience with Lindsay Wells at Audubon Fertility?
She listened to my side of the story and made her recommendations by records submitted. She did not offer any further evaluation at any visit. My first visit took place in Winter 2018. The last visit took place post-op and revealed additional findings. At this time she is the only Dr. on staff and second opinions are not available at the clinic. Currently have a credit on my account and will decide to follow-up after further testing is completed.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Make sure all records are provided before your visit.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
She described in detail her findings and recommendations.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
Face to face encounter for a 45 minute consult only.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Jamie Reyes)
We communicated on the portal to discuss further planning.
Describe your experience with Audubon Fertility.
The clinic is very modern and furniture is comfortable. All resources given at my last visit was for third party companies. The support staff follow-up with request within 24 hours. The front desk manager is knowledgeable about insurance coverage and financing options.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
Cost for a consult was under $200.
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
Generic testing and counseling and follow-up with insurance company.
What specific things went wrong at Audubon Fertility?
  • Failed to order appropriate test
Describe the specific things that went wrong at Audubon Fertility.
The clinic refused and assessment and testing.
9
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
2 of 5
8
Clinic
Audubon Fertility
Biloxi (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5