Bloom Reproductive Institute

2 doctors work here

Rated 9
Strongly recommend: 77%Neutral: 15%Don't recommend: 8%9
77% strongly recommend
40 reviews
Operations
9.4
9.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8
8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.2
9.2
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.9
7.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
628
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 2 offices

East Valley
215 S Dobson Road, Bldg J Suite 1
Chandler, AZ 85224
North Valley / Scottsdale
8415 N Pima Road, Suite 290
Scottsdale, AZ 85258

40 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 37
1 IVF
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Woodford has been amazing! She answers every question thoroughly and compassionately!...Highly recommend her and her staff for your care! While I didn’t have success yet, we knew it would be a struggle and having Dr. Woodford and her staff with us along the way has been such a blessing! We are looking forward to the new plan and being closer to our dream come true!
[Bloom Reproductive Institute is] Great at providing excellent information! Fast appointments- huge relief for a busy working girl like myself! Compassionate family like atmosphere. Makes you feel like they truly care! Financial counselor helps understand benefits and cost. She is amazing!...Dr Woodford has been amazing! She answers every question thoroughly and compassionately!...Highly recommend her and her staff for your care! While I didn’t have success yet, we knew it would be a struggle and having Dr. Woodford and her staff with us along the way has been such a blessing! We are looking forward to the new plan and being closer to our dream come true!
How was your experience with Diane Woodford at Bloom Reproductive Institute?
Dr Woodford has been amazing! She answers every question thoroughly and compassionately! Office staff is amazing too! Highly recommend her and her staff for your care! While I didn’t have success yet, we knew it would be a struggle and having Dr. Woodford and her staff with us along the way has been such a blessing! We are looking forward to the new plan and being closer to our dream come true!
Describe your experience with Bloom Reproductive Institute.
Great at providing excellent information! Fast appointments- huge relief for a busy working girl like myself! Compassionate family like atmosphere. Makes you feel like they truly care! Financial counselor helps understand benefits and cost. She is amazing!
NPS
10
Doctor
Diane Woodford
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Bloom Reproductive Institute
East Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
2
NPS
2
Age 36 - 37
4 IUI
Unexplained
Latinx
Income $100K - $199K
2nd of 3 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Behera was very caring and friendly. She really showed that she cared and developed a relationship with my spouse and me...Through the course of my treatment, I only saw the doctor a few times. She built a relationship in those few visits and instilled a lot of confidence...Know that she is very busy and will not be the one performing most of the procedures... Getting an appointment with Dr Behera is very difficult. It can take weeks if not months even as an existing patient. We were concerned with the failure of our IUI's since there was no change in protocol, and still it took us 2 weeks to get on a "waiting list" that was almost 2 months out
We paid about $600 per IUI not including medication [at Bloom Reproductive Institute]...Most concerns took several calls in order to get a call back. Getting an appointment with Dr Behera is very difficult. It can take weeks if not months even as an existing patient. We were concerned with the failure of our IUI's since there was no change in protocol, and still it took us 2 weeks to get on a "waiting list" that was almost 2 months out...but the minute I said we wanted to do IVF I received a call back the same day offering an appointment with Behera the very next day. It made it seem like the $$$ made me a priority. Most of the appointments and procedures are handled by the nurses or PA's not Behera herself. While they were friendly, we paid for Behera's expertise but didn't get it. Looking back on appointments we often proceeded with "close enough" or "good enough" analysis from the PA's. "good enough"
How was your experience with Millie Behera at Bloom Reproductive Institute?
Through the course of my treatment, I only saw the doctor a few times. She built a relationship in those few visits and instilled a lot of confidence. I trusted her 100% and didn't question anything that was suggested even when we were failing. Ultimately though, I think she told us what we needed to hear instead of being straightforward with facts.
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
Separate the connection you make with Dr. Behera and don't let it cloud your process. Ask lots of questions especially when things are not going positively. Know that she is very busy and will not be the one performing most of the procedures.
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
Dr. Behera was very caring and friendly. She really showed that she cared and developed a relationship with my spouse and me.
Describe the protocols Millie Behera used in your cycles at Bloom Reproductive Institute and their degree of success.
I had unexplained infertility after she performed a Myomectomy. We proceeded to do 2 IUIs with climid and 2 with climid and menopur.
Describe your experience with the nursing staff at Bloom Reproductive Institute.
In person, the nursing staff was wonderful. They were compassionate, friendly and built a connection. Their follow through after the fact needs a lot of improvement. They don't always call back when they say they will. It's very hard to get ahold of anyone and it can take several days to get a call back.
Describe your experience with Bloom Reproductive Institute.
I visited the Scottsdale location. It is modern and clean. The staff in person is very friendly and show they care. The wait time is very minimal. When calling you can not reach an actual person, you have to leave a voicemail even to schedule an appointment. It's odd to not ever be able to reach a live person.. It took over a month to get a call back to make my initial appointment. When calling with questions or concerns, it was difficult to get a call back eve though the VM said calls are returned within 1 business day. Most concerns took several calls in order to get a call back. Getting an appointment with Dr Behera is very difficult. It can take weeks if not months even as an existing patient. We were concerned with the failure of our IUI's since there was no change in protocol, and still it took us 2 weeks to get on a "waiting list" that was almost 2 months out...but the minute I said we wanted to do IVF I received a call back the same day offering an appointment with Behera the very next day. It made it seem like the $$$ made me a priority. Most of the appointments and procedures are handled by the nurses or PA's not Behera herself. While they were friendly, we paid for Behera's expertise but didn't get it. Looking back on appointments we often proceeded with "close enough" or "good enough" analysis from the PA's. "good enough" does not result in successful results.
Describe the costs associated with your care under Millie Behera at Bloom Reproductive Institute.
We paid about $600 per IUI not including medication
What specific things went wrong at Bloom Reproductive Institute?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Bloom Reproductive Institute.
The follow through was lacking. i required a lot of leg work to make sure I was getting call backs or getting scheduled.
NPS
2
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
2 of 5
Adaptability
1 of 5
NPS
2
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
2 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2016, Successful
NPS
10
NPS
10
Age 25 - 31
3 IUI
Surrogacy
Male Factor
PCOS
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
When we first entered Dr. Behera's office, we had already been on a long road finding out my husband had a zero sperm count after cycles of me taking Clomid under a regular OBGYN. ... She explained sperm banks in detail and gave us information on how to decide who we might be comfortable choosing as a donor. ... I had to take creams, pills, and injectable medications throughout the cycle to get my body ready for the retrieval. I was able to retrieve several eggs, and after PGS, there were 6 healthy embryos! My gestational carrier had to take several medications
This clinic [Bloom Reproductive Institute]is the warmest environment to set foot in. From the front office staff, to the nursing team, to the phlebotomists, and to Dr. Behera, everyone is ready and willing to help you, sensitive to the needs of infertility patients, and honoring of what patients decide to do. ... Tamara [nurse] was present for all of our ultrasounds and nursing visits. She always asked how we were doing and how we were coping, acknowledged the challenge in the infertility journey, and provided hugs and emotional support and encouragement to us.
How was your experience with Millie Behera at Bloom Reproductive Institute?
Millie Behera is the kindest doctor I have ever known to this day. She exudes love and compassion every time we see her, and she is full of hugs. She has a way of sharing information, whether good or bad, that's comforting and supportive. The atmosphere in the building is mirrored after this attitude that she creates. It is apparent that she loves her work and she loves people and wants to do anything in her power to help build families.
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
My one piece of advice for a future patient of Millie Behera's would be to not be afraid to be honest with her about the emotional challenges in this journey or to cry around her because she is the most loving human being and will support you through it all!
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
When we first entered Dr. Behera's office, we had already been on a long road finding out my husband had a zero sperm count after cycles of me taking Clomid under a regular OBGYN. We were anxious about getting pregnant and praying simply for some hope that it was possible. Millie listened, validated the emotional struggle we had faced, provided support and answers, and gave us each the warmest hug at the end. We felt refreshed in our journey and ready to pursue our goals! She and her staff were there every step of the way to answer questions and provide emotional support and lots of hugs! We underwent more testing and eventually I underwent three rounds of IUI using a sperm donor, and became pregnant! This pregnancy ended in our daughter passing away after being born prematurely due to an undiagnosed blood clotting disorder I never knew I had. Dr. Behera was extremely supportive when we we told her about this diagnosis, and she encouraged us that there was another option if and when we were ready since I could not carry again - gestational surrogacy. Once we were emotionally ready to take our dreams on again, we met with Dr. Behera who again provided so much love and support in addition to answering our questions and allaying our fears. Dr. Behera and her team worked with us through every single step of gestational surrogacy - from the IVF process to evaluation of surrogates to locating attorneys to the birth. We found a gestational carrier on our own and chose to do everything with their surrogacy coordinator who went above and beyond for us. Each step in the surrogacy journey it's own hurdle to cross and Dr. Behera and her team were with us providing support, encouragement, and answers every step of the way. We now have a beautiful, healthy, almost 2-year-old daughter as a result of the dedication and love they provided to our family for so many years as we tried to build a family. We look forward to adding a sibling to our family by working with Dr. Behera and her team again.
Describe the protocols Millie Behera used in your cycles at Bloom Reproductive Institute and their degree of success.
By the time I came to Dr. Behera's office, we knew that my husband did not have sperm. Therefore, it was decided that the first line of treatment we would try would be IUI with a sperm donor. She explained sperm banks in detail and gave us information on how to decide who we might be comfortable choosing as a donor. She already had established relationships with several reputable sperm banks and was very comfortable relaying her knowledge in this area. During the 3 cycles of IUI, I remember taking Femara for days 3-7 of my cycle, an ovulation injection that was timed with my cycle, and progesterone daily following ovulation until my pregnancy tests. We tried this the first two times with the first donor and chose a different donor the third round, and I became pregnant that round. For the second pregnancy with Dr. Behera's office, I underwent IVF to retrieve eggs. I had to take creams, pills, and injectable medications throughout the cycle to get my body ready for the retrieval. I was able to retrieve several eggs, and after PGS, there were 6 healthy embryos! My gestational carrier had to take several medications, creams, pills and injectables throughout her cycle to get her body ready to support the embryo and to keep it growing until it could grow on it's own without the medication support. We were both given very specific calendars by Dr. Behera and her team to help us to know what to take on which days, and this was invaluable!
Describe your experience with your nurse at Bloom Reproductive Institute. (Assigned nurse: Tamara)
Tamara was present for all of our ultrasounds and nursing visits. She always asked how we were doing and how we were coping, acknowledged the challenge in the infertility journey, and provided hugs and emotional support and encouragement to us. We will never forget her role in either of our pregnancies!
Describe your experience with Bloom Reproductive Institute.
This clinic is the warmest environment to set foot in. From the front office staff, to the nursing team, to the phlebotomists, and to Dr. Behera, everyone is ready and willing to help you, sensitive to the needs of infertility patients, and honoring of what patients decide to do. The front office staff is friendly and always greets upon arrival. The phlebotomists and nursing staff always make conversation and provide support. And there is always an answer to every question. They are all positive, supportive, and loving, and seem to love what they do.
Describe the costs associated with your care under Millie Behera at Bloom Reproductive Institute.
The costs for both IUI and IVF were extremely reasonable compared to other clinics when we price-compared. Dr. Behera also offers a scholarship for one family once a quarter for patients in greatest need.
Describe Millie Behera's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bloom Reproductive Institute.
Our doctor recommended transferring 1-2 embryos given the quality of the embryos and the use of the gestational carrier. We chose to transfer 2. 1 embryo survived, and for that reason, we are thrilled we did not have to undergo another cycle to try with the 2nd embryo! We also would have been happy with twins, had that happened.
NPS
10
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Unknown Success
NPS
10
NPS
10
Age 31 - 33
6 IUI
PCOS
Unexplained
Income $100K - $199K
2nd of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Behera has always greeted me by name and shared deep care and compassion throughout everything i have been through. She takes the time to explain things for me in detail and doesn't hesitate to answer all of my questions...She also takes my personal beliefs and morals into consideration when discussing treatment options and never pushes me to do anything I don't want to or am not comfortable with. I truly feel like she is a partner in my infertility journey.
The clinic has always been absolutely wonderful to work with. When I do have to call for anything, I generally have to leave a message; however, they are quick to respond within the same day or next day...When I have had issues with prescriptions getting filled, the clinic is quick to resolve them and submit what I need in a timely manner. In person, working with them has been easy to schedule follow up appointments, ensure prescriptions are submitted where I need/want them to go, and any additional education and/or follow up is clearly explained.
How was your experience with Millie Behera at Bloom Reproductive Institute?
Dr. Behera is incredibly professional and knowledgeable and also caring and compassionate. Whenever I have met with her, she always begins with a check in to see how I am feeling and where my head is at with everything. For any procedures I have had, she takes the time to explain everything beforehand and then walks through what she is doing or going to do as we move forward with the procedure. She is also incredibly patient and answers every question I ask, no matter what it is. She also takes my personal beliefs and morals into consideration when discussing treatment options and never pushes me to do anything I don't want to or am not comfortable with. I truly feel like she is a partner in my infertility journey.
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
Bring any and all questions you have to your appointments as Dr. Behera will take care to help explain and walk you through everything.
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
Dr. Behera has always greeted me by name and shared deep care and compassion throughout everything i have been through. She takes the time to explain things for me in detail and doesn't hesitate to answer all of my questions.
Describe the protocols Millie Behera used in your cycles at Bloom Reproductive Institute and their degree of success.
We started with treatments as natural as we could (medication and timed intercourse) because on paper, my husband and I are still young and healthy, and we have no discernible issues outside my PCOS. Dr. Behera wanted us to begin with natural(ish) treatments to see how I would respond so we could learn and adapt as went moved forward. Any adjustments in my treatment plans were always one step at a time and well explained before I made any decisions on how I wanted to move forward. I did get pregnant on my second cycle (which unfortunately was an early miscarriage), so we knew that we were on the right track. As we continued to progress in treatments, my body slowed down in how it responded to medication, so we did increase my Femara dosage which has remained the same up til now. As we kept getting negative results, Dr. Behera suggested to keep the same treatment, but replace the timed intercourse with IUI to hopefully increase my chances. After a few unsuccessful IUIs, we completed a diagnostic cycle (lab work for my hormones and an SIS) to do more testing and see if anything had changed and to also complete a receptiva biopsy. Everything was clear except the receptiva, which was positive for inflammation and possible endometriosis. Dr. Behera referred me to another doctor at Bloom to discuss those result and treatment options, which led me to an exploratory laparoscopy surgery. After that turned up clear with no signs of endometriosis, Dr. Behera met with me again to discuss options for moving forward, which included continuing IUI with adding on Menopur injections or gentle IVF. I chose to continue IUIs and am currently trying again with adding on the Menopur for this cycle.
Describe your experience with your nurse at Bloom Reproductive Institute. (Assigned nurse: Kelly & Alex)
The staff are all wonderful and remember my name every time I visit. They also take the time to explain things for me and always make sure that I am able to follow along for ultrasounds and answer any questions I have. When I had my early miscarriage, they gave me the time I needed in the room and offered hugs to comfort me. Their kindness and compassion truly makes infertility more bearable.
Describe your experience with Bloom Reproductive Institute.
The clinic has always been absolutely wonderful to work with. When I do have to call for anything, I generally have to leave a message; however, they are quick to respond within the same day or next day (dependingon timing). When I have had issues with prescriptions getting filled, the clinic is quick to resolve them and submit what I need in a timely manner. In person, working with them has been easy to schedule follow up appointments, ensure prescriptions are submitted where I need/want them to go, and any additional education and/or follow up is clearly explained.
Describe the costs associated with your care under Millie Behera at Bloom Reproductive Institute.
I am very fortunate to have fertility benefits provided through my employer. I am still responsible for the deductible and coinsurance up to my out-of-pocket maximum. In the beginning, I did not know what to expect for costs or receive a breakdown of what to expect for my treatments, so that was a little difficult to navigate when I received bills. As time went on, I did get what I needed from the clinic and insurance and also figured out what questions to ask. My biggest challenge, however, was getting timely cost breakdowns for my laparoscopy surgery and for a gentle IVF cycle to help me in my decision making when I determined what options to take. If I have known ahead of time before I started a cycle, I may have done things a little differently.
Describe Millie Behera's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bloom Reproductive Institute.
While I am not pursuing IVF, we did discuss options for gentle IVF and Dr. Behera is supportive of transferring 1-2 embryos. Since I am not moving forward with IVF, I don't know more about her approach.
NPS
10
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Unknown Success
NPS
10
NPS
10
Age 32 - 35
2 IVF
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Behera is such a compassionate doctor who communicates extremely well. She always makes me feel heard, never rushed or a burden, and I appreciate her honest communication...She was not overly aggressive with medications, which I appreciated. She was really involved with every step along the way, and adjusted doses as needed...My care always felt very personalized. My doctor, and the entire team, always remembered details about my personal journey. I was never compared to other cases and always felt heard...
The clinic [Bloom Reproductive Institute] is great when it comes to communication. It is easy to get a hold of someone. I have had some delays in getting bills sent to me, and the portal isn't of much help. But I've found it easier to deal with billing in person or over the phone. The clinic has 2 locations, and it helps make lab appointments much easier and convenient...The entire nursing and coordinator staff are absolutely amazing. You do need to keep up on communication at times, but they are always quick to respond to emails...
How was your experience with Millie Behera at Bloom Reproductive Institute?
Dr. Behera is such a compassionate doctor who communicates extremely well. She always makes me feel heard, never rushed or a burden, and I appreciate her honest communication. She has a calm, reassuring demeanor. But is also an amazing cheerleader along your journey. I was a patient of hers for almost a year and a half before I was able to do my first egg retrieval (due to COVID, not any other reason). She was great about still staying in contact during that time frame and I felt so welcomed when I was able to resume my cycle. Both retrievals went better than I expected, and the care I received was amazing.
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
Have a list of questions that you cam add to as you think of them. That way when you have consult time with her, you can make the most of that time.
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
My care always felt very personalized. My doctor, and the entire team, always remembered details about my personal journey. I was never compared to other cases and always felt heard.
Describe the protocols Millie Behera used in your cycles at Bloom Reproductive Institute and their degree of success.
My egg retrievals were both medicated cycles. I am a carrier of an x-linked condition, so my case involved PGT-A and PGT-M testing. She was not overly aggressive with medications, which I appreciated. She was really involved with every step along the way, and adjusted doses as needed. We had conversations prior to my first retrieval about using ICSI, and she was really helpful at explaining benefits vs risks. I am currently going through an ERA cycle, and have had a positive experience with this so far.
Describe your experience with your nurse at Bloom Reproductive Institute. (Assigned nurse: Mary)
The entire nursing and coordinator staff are absolutely amazing. You do need to keep up on communication at times, but they are always quick to respond to emails. I tend to ask a million questions, and they always take the time to make sure I have all of my answers and understand them. I never feel rushed.
Describe your experience with Bloom Reproductive Institute.
The clinic is great when it comes to communication. It is easy to get a hold of someone. I have had some delays in getting bills sent to me, and the portal isn't of much help. But I've found it easier to deal with billing in person or over the phone. The clinic has 2 locations, and it helps make lab appointments much easier and convenient.
Describe the costs associated with your care under Millie Behera at Bloom Reproductive Institute.
The overall costs were a bit more than other clinics. But I honestly think they were justified based on the experience and overall value of care.
Describe Millie Behera's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bloom Reproductive Institute.
My doctor strongly prefers to do single embryo transfers, but is not firmly opposed to multiple. She is willing to discuss the risk and benefits, and wants to make sure you can make an informed decision.
NPS
10
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, Successful
NPS
10
NPS
10
Age 31 - 33
2 IVF
Male Factor
European
Income $100K - $199K
2nd of 4 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Behera] always performed my procedures. She talked me through everything. She gave me hugs that would make me tear up... I had all the normal IVF medicines, an HCG trigger shot, vegan diet for the retrieval...I never felt cornered into the choice she wanted or the choice that would make the clinic look the best...I remember asking her if she ever took vacations or extended time off. She said she does but that she always wants to be there for her patients
The billing department [at Bloom Reproductive Institute] was super helpful and communicative. The nurses also communicated well. Bloom had such a positive vibe and I loved that about it/them...[the nurses were] Friendly, gave hugs and wished me luck...[Dr. Behera] always performed my procedures. She talked me through everything. She gave me hugs that would make me tear up!
How was your experience with Millie Behera at Bloom Reproductive Institute?
She cares so much about her patients. I remember asking her if she ever took vacations or extended time off. She said she does but that she always wants to be there for her patients. She always performed my procedures. She talked me through everything. She gave me hugs that would make me tear up!
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
Ask all your questions or be sure you’re prepared to make hard decisions for yourself at times
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
She always seemed to give me my choices and allowed me to choose. I never felt cornered into the choice she wanted or the choice that would make the clinic look the best. Also, when I had crazy questions (or questions I felt could come off as a bit weird), I always felt heard and she would answer me truth lay with her best recommendations.
Describe the protocols Millie Behera used in your cycles at Bloom Reproductive Institute and their degree of success.
I do not, but I do remember I had all the normal IVF medicines, an HCG trigger shot, vegan diet for the retrieval. For the transfers I had all the normal estrogen and progesterone, a lot of different methods for absorption purposes too. I also had to go on a blood thinner, had a cocktail IV for vitamins and to reduce my killer cell reaction.
Describe your experience with the nursing staff at Bloom Reproductive Institute.
Friendly, gave hugs and wished me luck
Describe your experience with Bloom Reproductive Institute.
All strengths. I’ve been to another clinic but this one was very organized. That alone was very helpful and removed stresses from me. The billing department was super helpful and communicative. The nurses also communicated well. Bloom had such a positive vibe and I loved that about it/them.
Describe the costs associated with your care under Millie Behera at Bloom Reproductive Institute.
All under insurance which was so helpful. A previous clinic had a weird out of network set up for the procedures but the doctors were in network
Describe Millie Behera's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bloom Reproductive Institute.
She said it was up to us but that we should have no reason to need to increase our success rate
NPS
10
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Successful
NPS
10
NPS
10
Age 28 - 31
1 IUI
Anovulation
PCOS
European
Income $50K - $99K
Operations
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Millie Behera] She is not always available because she's such an incredibly busy lady, but any time you have a consult or follow up meeting with her, she is completely well-versed in your specific situation and has such compassion with each and every one of her patients...Dr. B is so kind, really cares, and speaks to you as both a human AND an understanding fellow woman...
[Bloom Reproductive Institute] They are SO desired that they are SO busy. With being busy comes less available appointments which can make it more difficult to maneuver around your own schedule, but it is so incredibly worth it to make it all happen. The entire office works together as a team to make sure that everyone is on the same page, things are documented, and patients are individually given the same amount of personalized care.
How was your experience with Millie Behera at Bloom Reproductive Institute?
She is not always available because she's such an incredibly busy lady, but any time you have a consult or follow up meeting with her, she is completely well-versed in your specific situation and has such compassion with each and every one of her patients and team members!
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
SHE IS WORTH THE WAIT!
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
Dr. B is so kind, really cares, and speaks to you as both a human AND an understanding fellow woman. Nothing is done condescendingly and everything she's ever explained was done in the perfect tone!
Describe the protocols Millie Behera used in your cycles at Bloom Reproductive Institute and their degree of success.
The office does HSG/SIS to make sure that anatomically there aren't any further issues that would waste time and money as well as a sperm analysis for your partner. We started with Femara and timed intercourse, then when that didn't work we went on to use Menopur injections once all my diagnostics were done. We did 2 TI cycles then moved on to try IUI, all with the Femara and Menopur inkections. The injections varied in quantity based on how follicle growth was doing, but they all ended up working and helping ovulation occur. The second IUI we did, we got our daughter!
Describe your experience with the nursing staff at Bloom Reproductive Institute.
There are two NPs, and Tamara is my absolute favorite. She is like a blonde Dr. B and is so caring and kind! The other staff is great as well and always flexible on top of sharing their kindness.
Describe your experience with Bloom Reproductive Institute.
They are SO desired that they are SO busy. With being busy comes less available appointments which can make it more difficult to maneuver around your own schedule, but it is so incredibly worth it to make it all happen. The entire office works together as a team to make sure that everyone is on the same page, things are documented, and patients are individually given the same amount of personalized care.
Describe the costs associated with your care under Millie Behera at Bloom Reproductive Institute.
IUI is about $575 out of pocket, and the rest we used fertility coverage through my workplace's insurance policy which very for everyone.
What specific things went wrong at Bloom Reproductive Institute?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Bloom Reproductive Institute.
My Rx wasn't called in to my pharmacy once at their satellite office. I called the next day to resolve.
NPS
10
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 29 - 30
3 IUI
Male Factor
Income $50K - $99K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
My husband and I feel very comfortable with Dr. Behera...She listened to our backstory and was able to give some initial advice even before doing any testing. Any test and procedure results have been explain thoroughly and she has had great wisdom on how to keep proceeding...My husband and I have tried 3 IUI's and she left it open for us to keep trying them or to move onto the IVF route
[Bloom Reproductive Institute] is an amazing clinic! The front desk team is always so welcoming and friendly. They nursing staff is organized and informative. I rarely have to wait long for an appointment for treatments or testing. The clinic itself always feels clean and stress-free. It is a positive environment...I LOVED the nursing staff at Bloom. They are SO compassionate, caring, and optimistic
How was your experience with Millie Behera at Bloom Reproductive Institute?
My husband and I feel very comfortable with Dr. Behera. She was warm and inviting the moment we walked into her office! She listened to our backstory and was able to give some initial advice even before doing any testing. Any test and procedure results have been explain thoroughly and she has had great wisdom on how to keep proceeding with our infertility journey and treatment. My husband and I have tried 3 IUI's and she left it open for us to keep trying them or to move onto the IVF route. We never felt life we had to do one think or the other; she truly has let this be our own journey. Infertility has been an emotional rollercoaster of disappointment and sadness BUT being under Dr. Behera's care (and the entire BLOOM staff) has brought so much joy and comfort to our journey! We are so thankful for her kindness and compassion!
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
Don't be afraid to ask ALL the questions! There is no stupid question and Dr. Behera will HAPPILY answer for you!
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
From the moment my husband and I stepped into Bloom's office, we felt valued and cared for. Everyone in the office is so friendly and joyful and really makes the process seem a little bit more calm. Dr. Behera took the time to listen to our story and process and come up with the first steps. My husband and I knew NOTHING about infertility but Dr. Behera explained everything very well. We have never felt pushed to do something either; she has truly left this process in our hands but has guided us along the way.
Describe the protocols Millie Behera used in your cycles at Bloom Reproductive Institute and their degree of success.
Dr. Behera had both my husband and I do some initial testing to better know how to procede with treatment. I did a HSG exam, which is a exam that evaluates the fallopian tubes to make sure the female uterus is ok! I was initially nervous about doing this, as I was told it is a little invasive, BUT it was not bad. It was a fairly quick exam and only a little bit of discomfort. And my husband did several semen analyses. We discovered that I have a "beautiful" uterus but my husband's sperm count was very low. Knowing this, she recommended we start with an IUI. She gave us the choice to use fertility pills (chlomid) and a trigger shot. I was initially nervous about the shot but when I went into to do my first ultrasound, my nurse Tamara, explained it a little more and I decided to go for it! So for 3 IUI's I took 5 days worth of chlomid (the last month was amped up a bit...a decision made by Dr. Behera!) and injected a trigger shot 36 hours prior to the exam/ovulation day. We received 3 negative pregnancy tests. We were aware the percentage of getting pregnant were still lower (15-19%) with IUI but we wanted to give it a shot. After recently meeting with Dr. Behera, we have decided to move into the treatment of IVF. She expressed to my husband and I that we are still young (both 30) and will have a higher success rate using IVF. Since COVID-19 sprouted, we have not been able to do much but we look forward to starting this process as soon as we can!
Describe your experience with your nurse at Bloom Reproductive Institute. (Assigned nurse: Tamara Evans )
I LOVED the nursing staff at Bloom. They are SO compassionate, caring, and optimistic. They make me feel like this process is special and valued. They are great at explaining things I know nothing about and answer all my questions.
Describe your experience with Bloom Reproductive Institute.
Bloom Reproductive is an amazing clinic! The front desk team is always so welcoming and friendly. They nursing staff is organized and informative. I rarely have to wait long for an appointment for treatments or testing. The clinic itself always feels clean and stress-free. It is a positive environment!
Describe the costs associated with your care under Millie Behera at Bloom Reproductive Institute.
My insurance, as a teacher, does not cover infertility treatment. However, the initial consult, HSG exam and blood work was mostly covered, about $200 out of pocket. Each IUI (out of pocket) was $1170, this included all ultrasounds, the exam itself and blood work. The prescriptions for each IUI were as follows: chlomid: ~20, progesterone cream ~80, ovidrel (trigger shot) ~100. I have moved to my husband's insurance to start IVF treatment knowing that it will be that much more expensive. We do not yet know all of those details yet.
NPS
10
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018 - 2020, Successful
NPS
10
NPS
10
Age 39 - 41
4 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
3rd of 3 Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Millie Behera] has the best bedside manner. She always cared for us, and made sure we were comfortable with everything we were doing...Initially with my low AMH we decided to dive right in. We did a round of IVF. We got 4 and after PGS none were good. We jumped into another round, got 1 after PGS testing and implanted. I miscarried at 6 weeks. The third round we added donor eggs with our retrieval. We had one of ours and 1 of the donor after PGS. We implanted and had a successful pregnancy. We did one last round and none of them were good after PGS. We will be implanting a donor embryo after Covid is over.
Tamara [nurse at Bloom Reproductive Institute] was so great. She was always supportive and really cared. Always good at communication...The strength is in their compassion. They truly care. I also loved their openness to me adding Eastern medicine into the mix with a lot of herbs and acupuncture. During my first round the IVF coordinator wasn't the best. They weren't always on top of everything. I talked to the doctor. This last round was such a difference.
How was your experience with Millie Behera at Bloom Reproductive Institute?
Everyone on staff was so caring. Even when we decided to do one last round, it had been a while since I had been in and they were all so excited to have me back. I had a tough road and Dr. Behera has the biggest heart and worked us through everything.
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
Be honest. She is on your side. Tell her what you want. Talk through all the options.
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
Dr Behera has the best bedside manner. She always cared for us, and made sure we were comfortable with everything we were doing.
Describe the protocols Millie Behera used in your cycles at Bloom Reproductive Institute and their degree of success.
Initially with my low AMH we decided to dive right in. We did a round of IVF. We got 4 and after PGS none were good. We jumped into another round, got 1 after PGS testing and implanted. I miscarried at 6 weeks. The third round we added donor eggs with our retrieval. We had one of ours and 1 of the donor after PGS. We implanted and had a successful pregnancy. We did one last round and none of them were good after PGS. We will be implanting a donor embryo after Covid is over.
Describe your experience with your nurse at Bloom Reproductive Institute. (Assigned nurse: Tamara)
Tamara was so great. She was always supportive and really cared. Always good at communication.
Describe your experience with Bloom Reproductive Institute.
The strength is in their compassion. They truly care. I also loved their openness to me adding Eastern medicine into the mix with a lot of herbs and acupuncture. During my first round the IVF coordinator wasn't the best. They weren't always on top of everything. I talked to the doctor. This last round was such a difference.
Describe the costs associated with your care under Millie Behera at Bloom Reproductive Institute.
My first three rounds I had insurance so I paid of bills here and there but mostly the meds. I would say I spent about $10k. The last retrieval they gave me a discount on and I spent about $20k.
Describe Millie Behera's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bloom Reproductive Institute.
My doctor was ok with two, but not more than two due to splitting. We would have implanted two if we had the option, but we just had the one of our own each time so we just implanted one.
NPS
10
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 35
Unexplained
Income $50K - $99K
Nurse or HC Services
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Millie Behera] was very nice and easy to talk to. She took our records from 2 other clinics and said I am not going to put you through any more testing, you have had it all done, lets just get you pregnant. She made me feel very at ease and hopeful...She speaks to you at your initial appointment in her office so it is more relaxed environment. She listen to my journey and my frustrations.
The clinic [Bloom Reproductive Institute] was awesome. It is a very professional environment. The atmosphere is comforting and relaxing. I never had to wait very long, they were always running on time. They are very understanding when it comes to the financials and did not pressure me to make an appointment before I left, to go home and really think about what options I was given.
How was your experience with Millie Behera at Bloom Reproductive Institute?
She made me feel very at ease. She speaks to you at your initial appointment in her office so it is more relaxed environment. She listen to my journey and my frustrations. She thoroughly reviewed all of my partners and my records from 2 other fertility clinics. Her response was you have been through enough tests, I am not going to re do the ones that I usually require with new patients, lets just get some blood work to see where your at now and get you pregnant. This was very relieving for me as anyone who has had the HSG test knows it is not the most fun and I had already gone through 2.
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
100% recommended her. She is awesome. I had no bad experiences with her. I laid out all my concerns and she answered and shot them all down and gave me hope
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
She was very nice and easy to talk to. She took our records from 2 other clinics and said I am not going to put you through any more testing, you have had it all done, lets just get you pregnant. She made me feel very at ease and hopeful
Describe your experience with the nursing staff at Bloom Reproductive Institute.
The nurse who did my initial intake was very thorough and compassionate. She listened and did not just rush through the intake. The one that did my blood draw was awesome. I have very hard veins and she got them on the first try
Describe your experience with Bloom Reproductive Institute.
The clinic was awesome. It is a very professional environment. The atmosphere is comforting and relaxing. I never had to wait very long, they were always running on time. They are very understanding when it comes to the financials and did not pressure me to make an appointment before I left, to go home and really think about what options I was given.
NPS
10
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
8
NPS
9
Age 29 - 31
1 IVF
Male Factor
Recurrent Pregnancy Loss
Unexplained
Latinx
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
6 Fertility Medications With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
our doctor [Dr. Woodford] has very strong preferences regarding eSET and given we did not meet her criteria for multiple embryo transfer, it was not really an option for us. After being explained to the risks involved we ultimately found ourselves in agreement...is very compassionate and always starts and ends each appointment asking us how we are feeling about cycles and plans rather than assuming we are always on board with everything.
[Bloom Reproductive Institute is] Very organized but occasionally medical staff needs reminders to follow up with non-essential information. We found communicating directly with our assigned coordinator via email is the easiest way to send and receive information in a timely fashion. Calling and leaving voicemails was rarely effective, and we would often be sent to a generic medical staff voicemail instead of straight to our coordinator.
How was your experience with Diane Woodford at Bloom Reproductive Institute?
Dr. Woodford is very compassionate and knowledgeable. We never feel disconnected or like she is not invested in our success. She engages us in conversation about our treatments and is frequently asking us how we feel things are going. She also regularly encourages us to do our own research and to never be shy about challenging information with information. Conversations are also very productive because we are not taking marching orders, we are working together with her to find the common ground where everyone is comfortable with “the plan”
What's one piece of advice would you give a prospective patient of Diane Woodford at Bloom Reproductive Institute?
Don’t be afraid to ask questions. If she doesn’t immediately have the answer she will find it!
During treatment, were you treated like a number or a human with Diane Woodford at Bloom Reproductive Institute?
Dr. Woodford is very compassionate and always starts and ends each appointment asking us how we are feeling about cycles and plans rather than assuming we are always on board with everything.
Describe your experience with Bloom Reproductive Institute.
Very organized but occasionally medical staff needs reminders to follow up with non-essential information. We found communicating directly with our assigned coordinator via email is the easiest way to send and receive information in a timely fashion. Calling and leaving voicemails was rarely effective, and we would often be sent to a generic medical staff voicemail instead of straight to our coordinator.
Describe Diane Woodford's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bloom Reproductive Institute.
Yes, our doctor has very strong preferences regarding eSET and given we did not meet her criteria for multiple embryo transfer, it was not really an option for us. After being explained to the risks involved we ultimately found ourselves in agreement.
What specific things went wrong at Bloom Reproductive Institute?
  • Failed to convey critical information
Describe the specific things that went wrong at Bloom Reproductive Institute.
1. We asked for a specific embryo to be thawed and transferred, and when we arrived to pre-op we discovered the wrong embryo had been thawed. 2. During an appointment while prepping for FET I was sent home before all testing had been completed. The nurse had to call me and have me come back to complete the rest of the testing because it was time sensitive to the day.
NPS
8
Doctor
Diane Woodford
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
9
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 38 - 39
5 IUI
Anovulation
Unexplained
Black or African-American
Income $100K - $199K
Consultant
2nd of 2 Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
I wanted medicated cycles walking through the door [with Dr. Behera]. I was on Clomid initially until it thinned my lining then I went to letrozole. I also used ovidrel to help release all mature eggs. And when I wanted more than one egg to mature we added menopur...I had control over my treatment. She doesn’t want a high risk pregnancy so she would’ve freaked had I had several eggs mature. But I only had 3...She wants what you want and will even listen and answer any questions you have without making you feel like you don’t know or stupid for asking.
Everyone is triggered at 36 hrs before IUI [at Bloom Reproductive Institute], and when I wanted to try a cycle that I triggered at 24 hrs instead no one objected. I had control over my treatment...Strengths are they return your calls, communication is exceptional and empathy is beyond over the top! I don’t have any weakness to report but I guess one would be they are not in a rush to bill you. The bill comes when it comes. I like to pay well before the bill gets here
How was your experience with Millie Behera at Bloom Reproductive Institute?
Very warm and heart is very welcoming! A forever smile and always has hugs! She wants what you want and will even listen and answer any questions you have without making you feel like you don’t know or stupid for asking.
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
Everyone wants to see her! Wait fir new patient is long but well worth it. I waited a month to get into her office and would wait three if I had to do it over again. This process takes time, you can’t rush your dreams!
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
I wasn’t a number I was really treated like a person that they genuinely cared about
Describe the protocols Millie Behera used in your cycles at Bloom Reproductive Institute and their degree of success.
I wanted medicated cycles walking through the door. I was on Clomid initially until it thinned my lining then I went to letrozole. I also used ovidrel to help release all mature eggs. And when I wanted more than one egg to mature we added menopur. The staff listened and didn’t force me to do IVF after 3 failed rounds, they were ok with me doing IUI again.
Describe your experience with your nurse at Bloom Reproductive Institute. (Assigned nurse: Kim)
Kim, Tamara and Holly are my girls! Very nice and very awesome!
Describe your experience with Bloom Reproductive Institute.
Strengths are they return your calls, communication is exceptional and empathy is beyond over the top! I don’t have any weakness to report but I guess one would be they are not in a rush to bill you. The bill comes when it comes. I like to pay well before the bill gets here
Describe the costs associated with your care under Millie Behera at Bloom Reproductive Institute.
Costs for me were great because my insurance was awesome. Ultrasounds were billed at $275 and I would pay $12. Office visit billed at $90 and generally I wouldn’t pay for any of that. Blood draws ranged from $75-95 depending on what they were testing and IUI was fairly cheap for me that I don’t want to post to mislead anyone whose ins didn’t cover like mine
Describe Millie Behera's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bloom Reproductive Institute.
Everyone is triggered at 36 hrs before IUI, and when I wanted to try a cycle that I triggered at 24 hrs instead no one objected. I had control over my treatment. She doesn’t want a high risk pregnancy so she would’ve freaked had I had several eggs mature. But I only had 3
NPS
10
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 37 - 38
1 IVF
Poor Egg Quality
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She is more scientific in her delivery of advice but I found that I could get straight, direct answers from her which helped us make a confident decision. She is very intelligent and cares about her field and patients. ... Dr. Woodford highly recommends a single transfer of a normal embryo due to the high risk of twins. ... She took into account our medical history, age, etc. and then monitored me along the way to alter the dosage as necessary.
Bloom is a modern clinic with up to date equipment, they slow down in December for a week to have their lab maintenance done. The whole Bloom team really works together well to get you the information and medical assistance you need. ... They are coordinated and caring. I felt I could get help from anyone I spoke with when I was there (even if that wasn't their direct job, they would find someone to answer my question right away). I felt very supported there and that I could go through this very difficult process successfully.
How was your experience with Diane Woodford at Bloom Reproductive Institute?
Dr. Woodford has a lot of experience. I had a ton of questions at the initial consult and she answered all of them for over an hour at the end of her day. She was thorough and specific without letting me get overly emotional, she stuck with me on what she felt she could and couldn't do. She recommended 3 more IUI's since we previously had a chemical pregnancy on one of our previous 3 at another clinic. When I explained that I was ready for a more aggressive strategy to do IVF, she explained what the next steps would be. I feel she got our medication protocol right the 1st round (we retrieved 16 eggs,15 mature). She took into account our medical history, age, etc. and then monitored me along the way to alter the dosage as necessary. Both my HSG test and my egg retrieval were great. I thought I would feel pain from these and I didn't have any pain the next day. I was scared to go under anesthesia and she held my hand until I was out, then she came by my bed when I woke up after to tell us we got great numbers from the retrieval. When we had our consult on the embryos, she reviewed in detail her thoughts of what happened (we went from 16 retrieved, to 12 fertilized, to 2 embryos at end Day 7). We lost 10 from day 3-7 and she went through what bad embryo quality tells us. I feel that she gave us very honest advice and support on what to do next. We waited a cycle to give us time to try improving embryo quality, we will try another retrieval soon with an increased medication dosage.
What's one piece of advice would you give a prospective patient of Diane Woodford at Bloom Reproductive Institute?
Do not let your emotional state get in the way of hearing what advice Dr. Woodford can give you. She is more scientific in her delivery of advice but I found that I could get straight, direct answers from her which helped us make a confident decision. She is very intelligent and cares about her field and patients.
During treatment, were you treated like a number or a human with Diane Woodford at Bloom Reproductive Institute?
Dr. Woodford was thorough during our consultation. She explained in detail what our options were and straight forward about what our expectations could be. When I went in for my retrieval, I was emotional about being under anesthesia, Dr. Woodford held my hand until I was out. I had an HSG and a retrieval done with Dr. Woodford and both I felt little to no pain. I feel she understands her job very well and takes a more scientific approach to understanding your obstacles. That works great for me because I feel she cares and is honest about what to expect. From the beginning she created a medication protocol that took into account our medical information and not a standard "1st time IVF" protocol.
Describe the protocols Diane Woodford used in your cycles at Bloom Reproductive Institute and their degree of success.
We've done one IVF stimulation so far with Dr. Woodford. Due to my age (37) she started with a larger than normal Menopur and Gonal-f protocol. Day 1-6, Menopur 75iu & Gonal-f 300iu, Day 6-12 Cetrotide 25 added, Menopur increase to 150iu. Day 9 Gonal-f increase to 375iu. I had 17 & 9 follicles to start, this protocol produced 16 eggs, 15 mature, 12 fertilized, 2 embryos sent for PGS testing, 1 normal & 1 abnormal (not mosaic). I really feel she nailed the "drug cocktail" right the first time to retrieve 16 eggs.
Describe your experience with your nurse at Bloom Reproductive Institute. (Assigned nurse: Nicole)
Nicole is wonderful. She always returns my emails or phone calls promptly. Any questions I ask, she will find the answers from the doctor. She gives me a phone call with test results every time. She works with you to send medications the pharmacy when you need them (I used 2-3 pharms). She has been informative, supportive and a great care coordinator. I am so grateful she is a part of the Bloom team.
Describe your experience with Bloom Reproductive Institute.
Bloom is a modern clinic with up to date equipment, they slow down in December for a week to have their lab maintenance done. The whole Bloom team really works together well to get you the information and medical assistance you need. IVF is a complicated overwhelming process and they really make it easier here. They are coordinated and caring. I felt I could get help from anyone I spoke with when I was there (even if that wasn't their direct job, they would find someone to answer my question right away). I felt very supported there and that I could go through this very difficult process successfully.
Describe the costs associated with your care under Diane Woodford at Bloom Reproductive Institute.
Full IVF (stimulation & transfer cycle) w/o medication was $13,900 + $1,800 PGS embryo biopsy. PGS testing at offsite facility $350 per embryo or $1600 for up to 8 embryos. Medications $3,695. Everything else they billed medically and I paid my insurance co-pay or deductible. This saved me $200 per consult, $270 per ultrasound, $50-75 per blood test.
Describe Diane Woodford's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bloom Reproductive Institute.
We discussed single vs multiple embryo transfer. Dr. Woodford highly recommends a single transfer of a normal embryo due to the high risk of twins. However she would transfer up to 2 if we decided to due to my age.
What specific things went wrong at Bloom Reproductive Institute?
  • Lost appointments
Describe the specific things that went wrong at Bloom Reproductive Institute.
We had a miscommunication about scheduling the HSG test. We were going to do the test on the next cycle but then had to change it back to the current cycle due to insurance before the year ended. Unfortunately, because I spoke to one nurse about cancelling it and another nurse about keeping it, the original nurse thought it didn't get cancelled and cancelled it again. The great thing is that when I came in for the original appointment (that got cancelled again) the nurse quickly rectified it and got me in with the doctor 2 days later even though the doctor was booked that day. I really appreciate the extra effort to correct a misunderstanding.
NPS
10
Doctor
Diane Woodford
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Successful
NPS
7
NPS
6
Age 33
1 IVF
1 Embryo Freezing
Male Factor
PCOS
Uterine Fibroids
Latinx
Income $100K - $199K
Teacher
2nd of 2 Docs
3 IUI With Other Docs
Neutral
Doesn't Recommend
Successful
Dr. Woodford listened to what I wanted and transferred 2 non pgs tested embryos...She found that my right tube was partially blocked and that I had uterine polyps. My previous doctor had failed to find these things months prior when I had undergone 2 back to back iui’s that failed. Dr. Woodford was able to go in and remove several polyps. It took another surgery to remove a fibroid. My egg retrieval was very successful and they retrieved several eggs that turned into blasts. An FET was done with 2 eggs and 1 implanted. I am finally pregnant after 3 years of infertility treatment. Dr. Woodford is not educated in diabetes management which often coincides with PCOS. She referred me out to an Mfm doctor. It was wet stressful trying to get my A1C under 6 due to type 2 diabetes before we did a transfer. Nevertheless, I was able to do it. You have to advocate for yourself when it comes to managing your diabetes along with fertility treatments. It has been a long and stressful process. However, I was successful in the end.
No accountability for mistakes made on medication [at Bloom Reproductive Institute]. The Nurse practitioner was not very friendly...My egg retrieval was very successful and they retrieved several eggs that turned into blasts. An FET was done with 2 eggs and 1 implanted. I am finally pregnant after 3 years of infertility treatment...You have to advocate for yourself when it comes to managing your diabetes along with fertility treatments. It has been a long and stressful process. However, I was successful in the end.
How was your experience with Diane Woodford at Bloom Reproductive Institute?
Dr. Woodford was very thorough in getting me evaluated for other potential infertility causes. After 3 failed iui’s I went to Dr. Woodford for a second opinion. She ordered genetic testing, redid my hsg, and did an SIS on me. She found that my right tube was partially blocked and that I had uterine polyps. My previous doctor had failed to find these things months prior when I had undergone 2 back to back iui’s that failed. Dr. Woodford was able to go in and remove several polyps. It took another surgery to remove a fibroid. My egg retrieval was very successful and they retrieved several eggs that turned into blasts. An FET was done with 2 eggs and 1 implanted. I am finally pregnant after 3 years of infertility treatment. Dr. Woodford is not educated in diabetes management which often coincides with PCOS. She referred me out to an Mfm doctor. It was wet stressful trying to get my A1C under 6 due to type 2 diabetes before we did a transfer. Nevertheless, I was able to do it. You have to advocate for yourself when it comes to managing your diabetes along with fertility treatments. It has been a long and stressful process. However, I was successful in the end.
What's one piece of advice would you give a prospective patient of Diane Woodford at Bloom Reproductive Institute?
Go to another doctor if you want an RE who knows how to manage diabetes.
During treatment, were you treated like a number or a human with Diane Woodford at Bloom Reproductive Institute?
No accountability for mistakes made on medication. The Nurse practitioner was not very friendly.
Describe the protocols Diane Woodford used in your cycles at Bloom Reproductive Institute and their degree of success.
IVF after 3 failed cycles Hysteroscopy due to polyps
Describe your experience with your nurse at Bloom Reproductive Institute. (Assigned nurse: Kim Anderson )
Very straightforward
Describe your experience with Bloom Reproductive Institute.
Staff was friendly and I liked my coordinator. The office was clean and organized. I was always able to make my appointments without running late to work because someone was always there early. However, later appointment times are limited and don’t always work with your schedule. I had to take some time off work to attend many appointments. There are 2 locations you can go to, but Saturday’s are short days at the Scottsdale location.
Describe the costs associated with your care under Diane Woodford at Bloom Reproductive Institute.
$7000
Describe Diane Woodford's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bloom Reproductive Institute.
Dr. Woodford listened to what I wanted and transferred 2 non pgs tested embryos.
What specific things went wrong at Bloom Reproductive Institute?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Bloom Reproductive Institute.
Medications were over prescribed leaving room for error when it came to calling in the quantity needed with your specialty pharmacy.
NPS
7
Doctor
Diane Woodford
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Adaptability
4 of 5
NPS
6
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2015 - 2019, Successful
NPS
10
NPS
10
Age 31 - 35
4 IUI
1 IVF
Diminished Ovarian Reserve
Endometriosis
Male Factor
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Behera is absolutely amazing and was always compassionate, caring, and I feel like put my health first. She is very busy, but always took as much time as needed to answer all my questions. She was always there to do my procedures like egg retrieval, and embryo transfers. Very knowledgeable and positive. She always put me at ease when I was stressed and took my concerns seriously....
All of the nurses and care coordinators [at Bloom] that I had were absolutely outstanding! They were great at explaining meds, ordering refills, explaining procedures, and answering my questions. One that I had sometimes took longer to return phone calls and emails, but the rest were always on top of things and communicated back quickly. They were always compassionate, kind, and knowledgable.
How was your experience with Millie Behera at Bloom Reproductive Institute?
Dr. Behera is absolutely amazing and was always compassionate, caring, and I feel like put my health first. She is very busy, but always took as much time as needed to answer all my questions. She was always there to do my procedures like egg retrieval, and embryo transfers. Very knowledgeable and positive. She always put me at ease when I was stressed and took my concerns seriously and is an all around amazing human being.
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
Come with questions and ask questions along the process as they come. Know that her office is busy but she never makes you feel rushed or feel like a number. They make you feel like family. The process can be overwhelming at time so make sure you utilize the nurses, Dr. Behera, and office staff if you have concerns or questions.
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
She always was kind and compassionate and I always felt like she truly cared about my well being and my family goals. No matter how busy the office seemed she always let me have has much time needed to ask all my questions and I never felt rushed by her. They truly treat you like family and were great at listening and talking through treatments, fears, anxiety, with me.
Describe the protocols Millie Behera used in your cycles at Bloom Reproductive Institute and their degree of success.
For the first three IUI's I did Clomid and they up'd the dose from one pill for five days to two pills for five days. The last IUI I did Femera two pills for five days with booster shots. For my IVF egg retrieval I took the supplements of Aspirin 81 mg, COQ10 200mg, DHEA 75mg, Testostrone Gel 5mg, Foltanx 3/35/2 mg, a prenatal, and birth control to all try and help my eggs be healthy. Then I started Lupron 20 units daily, decreased Lupron to 5 units after about two weeks, then went to Gonal-F 225 units, then Menopur 75IU. As I was being monitored my Gonal-F and Menopur were raised depending on my labs got up to Menopur to 225IU and the Gonal-F at 300 units. Took Cabergoline to help prevent OHSS and for my prolactin levels. Got 16 eggs total, 8 fertilized, 5 made it to Day 5. For my FET's I would take the supplements of asprin 81 mg, COQ10 200mg, Foltanx, prenatal, and start with birth control. Then would go to Lupron 20 units, then decrease to Lupron 5 units. Did Estradiol patch 0.1 mg start with one and would increase to two. Took Estradiol pills morning and night, 2 grams of Estrogen cream at night, Progesterone cream first once a day and then twice a day, Progesterone injections of 1.5ml at night, prednisone 20mg. This produced three pregnancies and one live birth.
Describe your experience with your nurse at Bloom Reproductive Institute.
All of the nurses and care coordinators that I had were absolutely outstanding! They were great at explaining meds, ordering refills, explaining procedures, and answering my questions. One that I had sometimes took longer to return phone calls and emails, but the rest were always on top of things and communicated back quickly. They were always compassionate, kind, and knowledgable.
Describe your experience with Bloom Reproductive Institute.
My clinic's strengths are their compassion, efficiency, and knowledge. All of the staff always treats you with care and respect. They treat you like family and are understanding of how difficult this process can be. The weaknesses is that they're so busy. Once you're established they're great about getting you in and working with your schedule, they even have two offices, but getting in to see them in the beginning may be a bit of a wait. A well worth wait I might add!
Describe the costs associated with your care under Millie Behera at Bloom Reproductive Institute.
IVF Cycle Package (frozen transfer) $13,900 IUI Cycle Management fee: $595 IUI: $575 FET: $3,900
Describe Millie Behera's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bloom Reproductive Institute.
My doctor did talk to me at length about how many embryos to transfer and the risks/success rates. Before my first transfer she said we could do two if we wanted but she recommended one. Although that first time was the only time she suggested two. We transferred one embryo each time.
NPS
10
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 40
1 IUI
2 IVF
European
Income $200K - $499K
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We did one IUI, 2 back to back egg retrievals (she [Dr. Behera] adjusted my meds for the second one in hopes of getting more eggs). We did PGS testing and had 3 normal embryos. We transferred 2 embryos, and did intrilipids and got one healthy baby girl!...She was ok with putting in 2 embryos because of how she rated them and the fact that we were ok with twins. She assessed our situation based on us, not on a blanket philosophy.
She [nurse at Bloom Reproductive Institute] took time to email me personally about questions I had and always knew my stats and remembered where I was in the process. Very nice, gave helpful answers and information and was compassionate...$13,900 for IVF...$1,500 for IUI...The staff is very compassionate and thorough. The only weakness I see is that Dr. Behera is very busy/hard to get in with and has many patients going through cycles, but even so, we never felt like just a number. The staff that does the blood draws, the testing, and prepares you for the procedure is also very warm, welcoming and calming. Our questions were always answered. IVF is an emotional process and I feel that there is extra care taken at Bloom so handle situations delicately, professionally and with compassion.
How was your experience with Millie Behera at Bloom Reproductive Institute?
Dr. Behera was throughout, professional and so kind. I would recommend anyone needing fertility or reproductive health services to her. We conceived a baby girl after 2 back to back egg retrievals (to bank embryos for future babies). She was gentle, calm and had great energy in all of our interactions with her.
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
Other than be prepared to love her, I would just say to be patient with the process because it sometimes can take longer than you want it to. The best things come to those who wait! (not necessarily to do with Dr. Behera though)
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
Dr. Behera is incredibly knowledgeable but also has the best bedside manner. I felt like she really understood me and cared about my outcome. By the time I was done with my treatments, I truly felt that she was a part of the family.
Describe the protocols Millie Behera used in your cycles at Bloom Reproductive Institute and their degree of success.
We did one IUI, 2 back to back egg retrievals (she adjusted my meds for the second one in hopes of getting more eggs). We did PGS testing and had 3 normal embryos. We transferred 2 embryos, and did intrilipids and got one healthy baby girl!
Describe your experience with your nurse at Bloom Reproductive Institute. (Assigned nurse: Dr. Tamara Evans)
She took time to email me personally about questions I had and always knew my stats and remembered where I was in the process. Very nice, gave helpful answers and information and was compassionate.
Describe your experience with Bloom Reproductive Institute.
Dr. Behera has a wonderful bedside manner and really takes the time to get to know you, your situation and gives very sound advice. The staff is very compassionate and thorough. The only weakness I see is that Dr. Behera is very busy/hard to get in with and has many patients going through cycles, but even so, we never felt like just a number. The staff that does the blood draws, the testing, and prepares you for the procedure is also very warm, welcoming and calming. Our questions were always answered. IVF is an emotional process and I feel that there is extra care taken at Bloom so handle situations delicately, professionally and with compassion.
Describe the costs associated with your care under Millie Behera at Bloom Reproductive Institute.
$13,900 for IVF $1,500 for IUI PGS Genetic Testing was $1,800 (I think??)
Describe Millie Behera's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bloom Reproductive Institute.
She was ok with putting in 2 embryos because of how she rated them and the fact that we were ok with twins. She assessed our situation based on us, not on a blanket philosophy.
NPS
10
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
10
NPS
7
Age 31 - 33
3 IUI
Uterine Fibroids
Unexplained
Income $0 - $49K
Marketer or PR
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Neutral
Unsuccessful
Doctor Behera really know her stuff and she is one of the best in the area. I had a really large intrauterine fibroid and was told that if I wanted to try and have children after it was removed I would need to find a really skilled surgeon who could do the removal without damaging the uterus. And Dr. Behera did a really great job with my surgery. After the fibroid was out of the way I had had time to heal, she didn't expect it to be difficult for us to conceive.
We actually stopped going to see Dr. Behara because of the billing department [at Bloom Reproductive Institute]. We paid up front for our 3rd IUI because it was the last we new we could afford at the time and we settled all our outstanding bills. After the 3rd IUI failed we received a bill stating we needed to pay for the IUI. I emailed the office with our receipt showing that we had paid and was told "oh sorry, it looks like it was duplicated in the system." S
How was your experience with Millie Behera at Bloom Reproductive Institute?
Doctor Behera really know her stuff and she is one of the best in the area. I had a really large intrauterine fibroid and was told that if I wanted to try and have children after it was removed I would need to find a really skilled surgeon who could do the removal without damaging the uterus. And Dr. Behera did a really great job with my surgery. After the fibroid was out of the way I had had time to heal, she didn't expect it to be difficult for us to conceive. We tried 3 rounds of timed intercourse with clomid/femera and trigger shots. When it wasn't successful we tried 3 rounds of IUI, also without success. At this point in the treatment, I didn't feel like we were getting any answers -- she just kept saying everything looks good, everything looks fine. But at that point we were ready to try a different doctor and see if we could get some more answers for our unexplained infertility diagnosis. Doctor Behara also preformed 2 hysteroscopies for me and, again, she did a great job. She really has the best bedside manner -- she fully explains ever procedure, she speaks calmly and reassuringly, and she is so kind. She also did all my sonohysterograms herself.
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
Be prepared for a long wait. It took 3 months to get a consultation and 3 months before we could schedule a surgery. When we wanted to meet with Dr. Behara it took a while to get on her schedule. Because we didn't want to slow things down, a lot of time we didn't try and meet with her to get our questions answered. So also, be your own advocate. I felt like we did too many procedures without getting any questions answered. There were times during the IUIs why I wondered why we were triggering when the follicle was still really small. Or no one ever could explain to me why I wasn't producing any more than one follicle when the clomid and femara were supposed to trigger more follicles to be produced.
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
Doctor Behera is so kind and caring. During consultations I felt like she knew me personally, and I knew she had tons of patients so I didn't feel like just a number to her. She also took the time to answer my questions and concerns.
Describe the protocols Millie Behera used in your cycles at Bloom Reproductive Institute and their degree of success.
I wasn't taking careful notes when I was being treated by Dr. Behara. I remember first I had to have the fibroid surgically removed with a 6 month recovery period. I had to have some polyps removed via hysteroscopy. Then we did 3 rounds of TI with clomid, trigger shots, and progesterone. When we decided to try IUI she switched me to femara hoping it would help me produce more than one follicle--she said I just didn't seem to be responding to the clomid.
Describe your experience with the nursing staff at Bloom Reproductive Institute.
I think Dr. Behara hires nurses that are just like her -- very kind, very compassionate. They explain all the procedures step-by-step even if they know you've done it before -- it's very reassuring.
Describe your experience with Bloom Reproductive Institute.
We actually stopped going to see Dr. Behara because of the billing department. We paid up front for our 3rd IUI because it was the last we new we could afford at the time and we settled all our outstanding bills. After the 3rd IUI failed we received a bill stating we needed to pay for the IUI. I emailed the office with our receipt showing that we had paid and was told "oh sorry, it looks like it was duplicated in the system." So, yes it was cleared up, but there had already been problems with billing and that was the point I couldn't take it any more. The other problems we had with billing was vast inconsistencies with what we were being charged for. Everything past the surgery we knew insurance wouldn't pay for and even though we talked about being cash patients, they kept trying to run things through insurance. Finally, when that stopped we would get bills that would vary from procedure to procedure. So even though every round of TI or IUI was the same visit-wise, we would be billed for different things at different costs and billing could never give me a comprehensible answer for it. It was so incredibly stressful on top of an already stressful circumstance that we stopped going to Bloom.
Describe the costs associated with your care under Millie Behera at Bloom Reproductive Institute.
If I remember right, the TI courses would run about $2,000-$3,000. The IUIs were about $5,000-$6,000.
What specific things went wrong at Bloom Reproductive Institute?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at Bloom Reproductive Institute.
There was a few times we were told to expect a call with results and had to call in ourselves. Also, to me, billing is critical information and that was such a mess and so poorly communicated!
NPS
10
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
NPS
7
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 42 - 44
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Behera was, realistic, but very positive. She also recommended supplements and procedures that were suspected or proven to help that my peers with failed cycles didn't have (huge list of supplements 3 months prior to retrieval, testosterone gel, HSG, hysteroscopy, trial transfer, steroids to suppress immune system, embryo glue, etc.). The only thing she wasn't familiar with was N-Acetyl Cysteine for loss prevention, but she was fine with me taking it. We researched what she recommended. We didn't want to waste time or risk miscarriage and went along with everything that was recommended.
I had to call my coordinator [at Bloom Reproductive Institute] for updates on blood work results if I didn't hear from her...IVF (retrieval) package $10900...The competence of Dr. Behera and NP Tamara are Bloom's main strengths. Not getting a live person when you call or not getting responses quickly are its main weaknesses. I would absolutely recommend Bloom to anyone...staff are very compassionate and considerate.
How was your experience with Millie Behera at Bloom Reproductive Institute?
This was the second clinic we visited. The first, Boston IVF, was very negative about my AMA and DOR. Dr. Behera was, realistic, but very positive. She also recommended supplements and procedures that were suspected or proven to help that my peers with failed cycles didn't have (huge list of supplements 3 months prior to retrieval, testosterone gel, HSG, hysteroscopy, trial transfer, steroids to suppress immune system, embryo glue, etc.). The only thing she wasn't familiar with was N-Acetyl Cysteine for loss prevention, but she was fine with me taking it. We researched what she recommended. We didn't want to waste time or risk miscarriage and went along with everything that was recommended.
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
Be patient with the staff and advocate for yourself. They're human and it's risky for you to rely on them solely for tracking your timeline and getting feedback on adjustments to protocol. You may have to call and ask questions or ask for updates. Just accept this and breathe.
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
Dr. Behera and staff are very compassionate and considerate.
Describe your experience with your nurse at Bloom Reproductive Institute.
I needed to stay on top of my timeline and protocol, but they were supportive.
Describe your experience with Bloom Reproductive Institute.
I sought out a reputable female practitioner. The competence of Dr. Behera and NP Tamara are Bloom's main strengths. Not getting a live person when you call or not getting responses quickly are its main weaknesses. I would absolutely recommend Bloom to anyone. After reading many clinic reviews I doubt the responsiveness is any better anywhere else.
Describe the costs associated with your care under Millie Behera at Bloom Reproductive Institute.
IVF (retrieval) package $10900 FET package $3900 Hysteroscopy and trial transfer with endometrial disruption/scratch $950 PGS $1800 for handling Embryo glue $588 Embryo storage $350-500
Describe Millie Behera's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bloom Reproductive Institute.
She left this up to us and didn't recommend multiples. We knew we didn't want multiples so we went with eSET.
What specific things went wrong at Bloom Reproductive Institute?
  • Failed to call with results
Describe the specific things that went wrong at Bloom Reproductive Institute.
I had to call my coordinator for updates on blood work results if I didn't hear from her.
NPS
10
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 42 - 43
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
My first IVF cycle [with Dr. Millie Bhera] was an antagonist cycle and revealed poor egg quality. Out of 12 eggs only 4 were mature. Only 1 made it to PGS and came back abnormal. I was 42 at the time. Dr Behera increased doses and added HGH the second cycle. Out of 13 eggs, 11 were mature! 3 made it to PGS that time. 2 were abnormal and 1 is a low level mosaic. We are currently on a third cycle similar to the second round and hoping for a normal. We will transfer any normals we might get one at a time followed by any low level mosaics.
Everyone [at Bloom Reproductive Institute] is caring and really partners with the patients. Sometimes it is difficult to reach someone by phone when you are new or before you reach IVF, like during IUIs. Asking a lot of questions and making sure that you’re in the loop is important in the earlier stages... Tamara is so amazing! She is such an awesome provider and shares the same compassionate care Dr Behera has.
How was your experience with Millie Behera at Bloom Reproductive Institute?
Dr Behera is such a kind-hearted person and her compassion really shines through. She is honest and partners with you to reach your goals, which become her goals too! She has such a loving, caring, and nurturing bedside manner.
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
Don’t be afraid to speak up if something seems off or not on track.
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
Dr Behera is so caring, loving, and compassionate. She truly provides personalized care. She goes above and beyond to make you feel very special.
Describe the protocols Millie Behera used in your cycles at Bloom Reproductive Institute and their degree of success.
My first IVF cycle was an antagonist cycle and revealed poor egg quality. Out of 12 eggs only 4 were mature. Only 1 made it to PGS and came back abnormal. I was 42 at the time. Dr Behera increased doses and added HGH the second cycle. Out of 13 eggs, 11 were mature! 3 made it to PGS that time. 2 were abnormal and 1 is a low level mosaic. We are currently on a third cycle similar to the second round and hoping for a normal. We will transfer any normals we might get one at a time followed by any low level mosaics.
Describe your experience with your nurse at Bloom Reproductive Institute. (Assigned nurse: Tamara NP)
Tamara is so amazing! She is such an awesome provider and shares the same compassionate care Dr Behera has.
Describe your experience with Bloom Reproductive Institute.
Everyone is caring and really partners with the patients. Sometimes it is difficult to reach someone by phone when you are new or before you reach IVF, like during IUIs. Asking a lot of questions and making sure that you’re in the loop is important in the earlier stages.
Describe the costs associated with your care under Millie Behera at Bloom Reproductive Institute.
IUIs are around $1200 if I recall correctly. IVF packages are around $14,000, which includes labs, ultrasounds, retrieval, ICSI, a lot of options, and transfer. Additional services are available. Meds are separate.
Describe Millie Behera's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bloom Reproductive Institute.
Dr Behera will transfer multiples but with my history, she is opting to transfer 1 normal at a time or 2 mosaics at a time. I have another friend that is younger and she will transfer two normals for her. She really does what is best on a case by case basis.
What specific things went wrong at Bloom Reproductive Institute?
  • Failed to order appropriate test
Describe the specific things that went wrong at Bloom Reproductive Institute.
Dr Behera’s orders were missed, which resulted in a month delay moving forward from IUI to IVF. I’m sure it was an honest mistake. There have been staffing changes since though.
NPS
10
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 34 - 35
4 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr B [Behera] is insanely sweet. I do wish we could see her more often than just retrieval and consult.... Dr B is very genuine and concerned with your progress and mental status (given the difficulty of all this). I had severe OHSS after retrieval and ended up needing to be seen on her days off and she would come in and do whatever was needed.... My retrieval cycle included menopur, follistim, ganirelix and my trigger was Lupron. Lupron was used because I was high risk for OHSS.
Two different nurses [Bloom Repro Inst] provide care, just depending on who is available. I see them for all my ultrasounds. I really love both of them, they’re thorough in explanations and never make me feel rushed or bad for asking questions.... Strengths: wonderful staff. All caring and genuine and remember you. Weakness: they can run late. You don’t get to see Dr B very often.... Bloom does not batch their retrievals and transfers.
How was your experience with Millie Behera at Bloom Reproductive Institute?
Dr B is insanely sweet. I do wish we could see her more often than just retrieval and consult. We haven’t yet reached transfer but I do believe she wants the absolute best for each patient. I have had a lot of setbacks in my time at Bloom, and I now feel that Dr B knows my situation very well and could make plans for my success really knowing who I was.
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
Understand you won’t get to see her very often.
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
Dr B is very genuine and concerned with your progress and mental status (given the difficulty of all this). I had severe OHSS after retrieval and ended up needing to be seen on her days off and she would come in and do whatever was needed.
Describe the protocols Millie Behera used in your cycles at Bloom Reproductive Institute and their degree of success.
My retrieval cycle included menopur, follistim, ganirelix and my trigger was Lupron. Lupron was used because I was high risk for OHSS. It did not perform as expected so last minute we added 5000 pregnyl. Egg retrieval was stopped early because eggs weren’t ready. Took the other 5000 pregnyl so had severe OHSS complete with two fluid drains and a hospital stay. Dr B has quite a intricate transfer protocol but I can’t speak to it yet.
Describe your experience with the nursing staff at Bloom Reproductive Institute.
Two different nurses provide care, just depending on who is available. I see them for all my ultrasounds. I really love both of them, they’re thorough in explanations and never make me feel rushed or bad for asking questions.
Describe your experience with Bloom Reproductive Institute.
Strengths: wonderful staff. All caring and genuine and remember you. Weakness: they can run late. You don’t get to see Dr B very often. General: it’s a great place. I understand that there are less expensive options in the valley but Bloom does not batch their retrievals and transfers. I like that I’m not a number but they base my care on me.
What specific things went wrong at Bloom Reproductive Institute?
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Bloom Reproductive Institute.
My protocol included Lupron as trigger which I understand can fail in 5% if cases. We had a last minute solution of pregnyl but my first retrieval did not work. We salvaged the cycle the next day but I wish we could have approached the trigger differently.
NPS
10
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 30 - 31
2 IUI
Unexplained
European
Income $0 - $49K
2nd of 2 Docs
9 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Woodford definitely knows what’s she is doing! She is very knowledgeable about treatments and personalized them for her patients. She is also kind and funny which goes a long way when you are in the midst of infertility and doing treatments!... We would do a baseline ultrasound somewhere between CD’s 1-3. Once we were cleared, I would start taking oral femara in CD’s 3-7. I would the. Go in for another ultrasound to see that my eggs responded to the medication.
They [Bloom Reproductive Institute] are SO fast! They get you in for appointments so quickly and are still so thorough! I loved everything about them! The only thing that was a little difficult was getting someone on the phone when I would call.... I can’t say enough good things about Tamara! She did my ultrasound and my first IUI! She was so sweet, gentle, compassionate and kind! She made mme feel special and cared for!
How was your experience with Diane Woodford at Bloom Reproductive Institute?
Dr Woodford definitely knows what’s she is doing! She is very knowledgeable about treatments and personalized them for her patients. She is also kind and funny which goes a long way when you are in the midst of infertility and doing treatments!
What's one piece of advice would you give a prospective patient of Diane Woodford at Bloom Reproductive Institute?
Go see her! Seriously, you’ll love her, you’ll love the staff, you’ll love heir office, prices and just the whole experience!!
During treatment, were you treated like a number or a human with Diane Woodford at Bloom Reproductive Institute?
Our consultation was amazing! She was thorough and treated us so well! She was willing to work with our timeline for treatment since we wanted to start ASAP since we were in town from NV.
Describe the protocols Diane Woodford used in your cycles at Bloom Reproductive Institute and their degree of success.
We would do a baseline ultrasound somewhere between CD’s 1-3. Once we were cleared, I would start taking oral femara in CD’s 3-7. I would the. Go in for another ultrasound to see that my eggs responded to the medication. Once that was confirmed, I was instructed to do my trigger Shot (ovidrel) at home that night at a specific time. I was also scheduled for my IUI 48 hours later. On the day of the IUI, my husband gave his sample in the office. It was processed/washed and we returned 2 hours later for the actual IUI. Once the IUI was done, I was told to lay still for 10-15 minutes and then we were done. I was started on vaginal progesterone cream th day after my IUI. I had a blood progesterone test a week after my IUI and a boood pregnancy test 2 weeks after my IUI. Both IUI’s resulted in a negative result :(
Describe your experience with your nurse at Bloom Reproductive Institute. (Assigned nurse: Tamara)
I can’t say enough good things about Tamara! She did my ultrasound and my first IUI! She was so sweet, gentle, compassionate and kind! She made mme feel special and cared for! She was always so encouraging and supportive! I can’t say enough good things about her!!
Describe your experience with Bloom Reproductive Institute.
They are SO fast! They get you in for appointments so quickly and are still so thorough! I loved everything about them! The only thing that was a little difficult was getting someone on the phone when I would call. I would always have to leave a message and they would call me back-which was fine but it’s hard to wait when you’re doing fertility treatments!
Describe the costs associated with your care under Diane Woodford at Bloom Reproductive Institute.
Our IUI was 1170.00 with the ultrasounds. We paid additional money for the medications and trigger shot.
Describe Diane Woodford's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bloom Reproductive Institute.
N/A
NPS
10
Doctor
Diane Woodford
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
10
NPS
10
Age 28 - 30
4 IUI
1 IVF
Anovulation
Endometriosis
Immunological
Recurrent Pregnancy Loss
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Behera] always had a calming presence that gave me hope. Even though we haven’t been successful, in each cycle we’ve learned something and made strides towards becoming pregnant. She always was upfront with me about her expectations and how the cycle had went and was very proactive about treatment options.... In my latest FET, we did a protocol to treat autoimmune disease and MTHFR mutation.
I think it can be hard to get in touch with someone unless you’re doing an IVF cycle, as you’d then have an IVF coordinator who’s very available. However, everyone at the clinic [Bloom Reproductive Inst] is very competent and caring, and I’ve found that if you really want to talk to someone, you can get their attention.... you see the nurse and staff much more than the doctor.
How was your experience with Millie Behera at Bloom Reproductive Institute?
She always had a calming presence that gave me hope. Even though we haven’t been successful, in each cycle we’ve learned something and made strides towards becoming pregnant. She always was upfront with me about her expectations and how the cycle had went and was very proactive about treatment options. She allowed me to ask as many questions as I needed to feel comfortable with whatever next steps.
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
I don’t know that I have advice specifically for a patient of Dr. Behera’s, but I would say not to waste too much time on a given course that’s not effective.
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
She always made sure to console me and ensure that I felt comfortable.
Describe the protocols Millie Behera used in your cycles at Bloom Reproductive Institute and their degree of success.
In my latest FET, we did a protocol to treat autoimmune disease and MTHFR mutation. We did many forms of estrogen and progesterone, as well as baby aspirin, lovenox, and lipids infusions.
Describe your experience with your nurse at Bloom Reproductive Institute. (Assigned nurse: Tamara)
Tamara was always very compassionate and really seemed as though she wanted it to work for us. She cheered with our triumphs and mourned our defeats, all while being very competent.
Describe your experience with Bloom Reproductive Institute.
I think it can be hard to get in touch with someone unless you’re doing an IVF cycle, as you’d then have an IVF coordinator who’s very available. However, everyone at the clinic is very competent and caring, and I’ve found that if you really want to talk to someone, you can get their attention. Also, as is true of many fertility clinics, you see the nurse and staff much more than the doctor.
Describe the costs associated with your care under Millie Behera at Bloom Reproductive Institute.
Most of my treatment was covered under insurance, but the out of pocket treatments were expensive. The lipid infusions were weekly at $450.
Describe Millie Behera's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bloom Reproductive Institute.
We did both, and the approach was primarily the same.
NPS
10
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 36 - 37
1 IUI
1 IVF
Poor Egg Quality
Unexplained
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Behera is the most positive Dr and always makes us feel like our dreams of parenthood will come true...When we left our consult, my husband said to me, “This is the first time I feel like we WILL be parents”...Behera will find what makes sense for your body and your treatment. No two patients are given the same plan because she treats us as individuals...She said I have a high reserve, but maybe the eggs aren’t the healthiest. So I’m taking 27 vitamins a day for 2 cycles to see if that helps. The way she explains everything is very helpful. She told us it’s not time to give up yet.
My IVF coordinator [at Bloom Reproductive Institute] was amazing. She was so prompt at calling me with any news. She would also answer my emails within 20 minuets. I was blown away! She gave me her direct line and always answered as soon as I called. She made me feel like family...There are coloring pages in the waiting room and the front desk ladies are so kind. The nurse who did all my follicle checks was amazing. She was always smiling and friendly and explained everything to us 100% The billing staff was amazing, too! We knew exactly what we were expected to pay and when!
How was your experience with Millie Behera at Bloom Reproductive Institute?
Infertility sucks. Dr. Behera was always full of so much positivity, especially when we were at our saddest points and had no hope left. When we left our consult, my husband said to me, “This is the first time I feel like we WILL be parents” She will walk you through it all and give you the hope you have lost along the way
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
Things aren’t always perfect, and don’t go as planned, but Behera will find what makes sense for your body and your treatment. No two patients are given the same plan because she treats us as individuals
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
My husband and I were always greeted by name when we arrived at the office. Dr. Behera is the most positive Dr and always makes us feel like our dreams of parenthood will come true. Her staff is always kind and will explain every step with us. We are never rushed
Describe the protocols Millie Behera used in your cycles at Bloom Reproductive Institute and their degree of success.
I have a very high AMH. I was on low dosage for stims and reacted favorably. We had 17 eggs retrieved! However, only 3 made it to blasts. And after genetic testing, we were left with none. So we had to start at square one. She said I have a high reserve, but maybe the eggs aren’t the healthiest. So I’m taking 27 vitamins a day for 2 cycles to see if that helps. The way she explains everything is very helpful. She told us it’s not time to give up yet.
Describe your experience with your nurse at Bloom Reproductive Institute. (Assigned nurse: Malarie)
My IVF coordinator was amazing. She was so prompt at calling me with any news. She would also answer my emails within 20 minuets. I was blown away! She gave me her direct line and always answered as soon as I called. She made me feel like family.
Describe your experience with Bloom Reproductive Institute.
I honestly have nothing but wonderful things to say about this clinic. The first Reproductive encronoligist we went to was awful and Bloom made us forget about that experience. Bloom Reproductive is always so bright and sunny inside. There are coloring pages in the waiting room and the front desk ladies are so kind. The nurse who did all my follicle checks was amazing. She was always smiling and friendly and explained everything to us 100% The billing staff was amazing, too! We knew exactly what we were expected to pay and when!
Describe the costs associated with your care under Millie Behera at Bloom Reproductive Institute.
Fortunately our insurance has a 10k lifetime max for infertility. Everything was billed to our insurance. For our first cycle, we payed 7k out of pocket, but that was for genetic testing and medications. For our second cycle, we were allowed to get our meds from Europe, so we have only spent 2k so far.
What specific things went wrong at Bloom Reproductive Institute?
  • Provided conflicting information
Describe the specific things that went wrong at Bloom Reproductive Institute.
The only mistake we ever had was with our last IUI. The girl at scheduling was new and she told me the wrong day to trigger. The next morning I called the office (on a Saturday) and everything was corrected. The card the gal had given me was taken by the nurse and she said they will use it for training purposes in the future. So all worked out! I was just being honest that there was one mistake.
NPS
10
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
8
NPS
7
Age 36
2 IVF
Poor Egg Quality
Income $100K - $199K
Operations
2nd of 2 Docs
2 IUI With Other Docs
Neutral
Neutral
Successful
Dr. Behera was excellent. I always felt in good hands and that I was getting expert treatment and the most advanced options possible. She was caring and I felt like she was in it with us. I wish we were able to spend more time with her, but I always felt like she was doing the right thing from behind the scenes after our first meeting.
Kim Anderson was fantastic. She is a DNP [at Bloom Reproductive]. The care coordinator and blood drawing staff could use some help. The first coordinator I had was an absolute nightmare, the second was much better. Expect that your blood draws will be from people that just started. Nearly every week there was a new nursing assistant that had just learned to draw blood.... The coordinators and nursing assistants can be a bit challenging, but you have to get through it. Stay on top of your own treatment and don't be afraid to call in and get the answer you need. There is a 24 hour nurse line if you need it.
How was your experience with Millie Behera at Bloom Reproductive Institute?
Dr. Behera was excellent. I always felt in good hands and that I was getting expert treatment and the most advanced options possible. She was caring and I felt like she was in it with us. I wish we were able to spend more time with her, but I always felt like she was doing the right thing from behind the scenes after our first meeting.
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
Expect that she will be frank, and that more than likely you are going to end up spending a lot of money. I don't think that is specific to Dr. Behera, but to the infertility process in general. That said, I was thankful that she was as directive as she was. My previous Dr. was not that way, I felt like she knew what we should do and was confident. Even though it was going to be costly it felt like the right thing.
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
Dr. Behera has excellent bedside manner. She was straight forward, but very caring with her answers to our questions and her diagnosis.
Describe the protocols Millie Behera used in your cycles at Bloom Reproductive Institute and their degree of success.
I did two cycles. They includes one up cycle and one down cycle. I took growth hormone in one of the cycles.
Describe your experience with your nurse at Bloom Reproductive Institute. (Assigned nurse: Kim Anderson)
Kim Anderson was fantastic. She is a DNP. The care coordinator and blood drawing staff could use some help. The first coordinator I had was an absolute nightmare, the second was much better. Expect that your blood draws will be from people that just started. Nearly every week there was a new nursing assistant that had just learned to draw blood.
Describe your experience with Bloom Reproductive Institute.
Dr. Behera is fantastic. Kim Anderson is the best. The coordinators and nursing assistants can be a bit challenging, but you have to get through it. Stay on top of your own treatment and don't be afraid to call in and get the answer you need. There is a 24 hour nurse line if you need it.
Describe the costs associated with your care under Millie Behera at Bloom Reproductive Institute.
17k for the retrieval
What specific things went wrong at Bloom Reproductive Institute?
  • Lost appointments
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at Bloom Reproductive Institute.
Our coordinator went dark for a few days, and we couldn't get ahold of anyone that day even though we left a message. I think it was a problem with ath specific coordinator, as my second coordinator was much better.
NPS
8
Doctor
Millie Behera
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
7
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
NPS
10
NPS
9
Age 33 - 34
1 IVF
1 Embryo Freezing
Tubal Blockage
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Behera was warm, inviting, and compassionate. As one who has had children of her own using ART, she understands and empathizes with her patients...She gave us confidence & hope. Dr. Behera is extremely positive. She encouraged our feedback, and it was obvious she listened closely to our concerns.
The biggest weakness at Bloom is related to volume of patients, and availability of nursing staff. Administrative duties do not get treated with as much importance as I would have hoped, likely as a result of increasing patient quantity...The nurses appeared overwhelmed at times. There were a few administrative & communication errors as a result. However, they all treated us with positivity and encouragement.
How was your experience with Millie Behera at Bloom Reproductive Institute?
Dr. Behera' warmth & compassion made us feel welcome in her office. She gave us confidence & hope. Dr. Behera is extremely positive. She encouraged our feedback, and it was obvious she listened closely to our concerns.
What's one piece of advice would you give a prospective patient of Millie Behera at Bloom Reproductive Institute?
It's a busy clinic, but the staff is knowledgeable and helpful. There are some days you may feel a little overlooked due to patient volume. However, I was always responded to, even if it required more effort on my end. Continue to ask as many questions as possible, follow up frequently, and you will be well taken care of.
During treatment, were you treated like a number or a human with Millie Behera at Bloom Reproductive Institute?
Dr. Behera was warm, inviting, and compassionate. As one who has had children of her own using ART, she understands and empathizes with her patients.
Describe the protocols Millie Behera used in your cycles at Bloom Reproductive Institute and their degree of success.
We did 1 FET cycle that ended in early miscarriage. Currently underway with cycle #2. I'm adding acupuncture to this 2nd round, in hopes of increasing our chance of success. Meds: Lupron & PIO injections; Estradiol patches, progesterone & estrogen cream, GCFS wash.
Describe your experience with the nursing staff at Bloom Reproductive Institute.
The nurses appeared overwhelmed at times. There were a few administrative & communication errors as a result. However, they all treated us with positivity and encouragement.
Describe your experience with Bloom Reproductive Institute.
This clinic has had great reviews and great results from other patients. My experience so far has been pleasant, although we haven't yet conceived; we started cycle #2 with optimism. Dr. Behera and her staff are warm, inviting, and encouraging throughout the whole process. That is, by far, their greatest strength. The biggest weakness at Bloom is related to volume of patients, and availability of nursing staff. Administrative duties do not get treated with as much importance as I would have hoped, likely as a result of increasing patient quantity.
Describe the costs associated with your care under Millie Behera at Bloom Reproductive Institute.
Round 1: approx. $19,000
What specific things went wrong at Bloom Reproductive Institute?
  • Provided conflicting information
  • Failed to convey critical information
NPS
10
Doctor
Millie Behera
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
9
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5

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