Rated 8.3
Strongly recommend: 65%Neutral: 18%Don't recommend: 17%8.3
65% strongly recommend
287 reviews
Operations
8.7
8.7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.3
8.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.6
8.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
7.7
7.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
7,561
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
26 doctors work here
NPS
8.1
Average Doctor Score
Rated 9
Strongly recommend: 74%Neutral: 19%Don't recommend: 7%9
Rita Sneeringer
Boston IVF
74% strongly recommend
26 Reviews
Rated 9.5
Strongly recommend: 84%Neutral: 11%Don't recommend: 5%9.5
Lauren Murphy
Boston IVF
84% strongly recommend
5 Reviews
Rated 8.7
Strongly recommend: 73%Neutral: 21%Don't recommend: 6%8.7
Alan S. Penzias
Boston IVF
73% strongly recommend
24 Reviews
Rated 8.6
Strongly recommend: 75%Neutral: 15%Don't recommend: 9%8.6
Samuel Pauli
Boston IVF
75% strongly recommend
35 Reviews
Rated 9.1
Strongly recommend: 70%Neutral: 30%9.1
Pietro Bortoletto
Boston IVF
70% strongly recommend
3 Reviews
Rated 10
Strongly recommend: 100%10
Emily Seidler
Boston IVF
100% strongly recommend
2 Reviews
Rated 8.6
Strongly recommend: 65%Neutral: 9%Don't recommend: 26%8.6
Meaghan A. Delaney
Boston IVF
65% strongly recommend
6 Reviews
Rated 8.1
Strongly recommend: 62%Neutral: 24%Don't recommend: 15%8.1
Brian Berger
Boston IVF
62% strongly recommend
41 Reviews
Rated 8.3
Strongly recommend: 36%Neutral: 64%8.3
Nina Resetkova
Boston IVF
36% strongly recommend
8 Reviews
Rated 10
Strongly recommend: 100%10
Denis Vaughan
Boston IVF
100% strongly recommend
1 Review
Rated 7.8
Strongly recommend: 47%Neutral: 33%Don't recommend: 20%7.8
Carla DiGirolamo (retired)
Boston IVF
47% strongly recommend
17 Reviews
Rated 7.7
Strongly recommend: 50%Neutral: 31%Don't recommend: 19%7.7
Kim L. Thornton
Boston IVF
50% strongly recommend
11 Reviews
Rated 7.6
Strongly recommend: 39%Neutral: 44%Don't recommend: 17%7.6
Samuel Pang (retired)
Boston IVF
39% strongly recommend
11 Reviews
Rated 7.7
Strongly recommend: 33%Neutral: 67%7.7
Thomas Toth (retired)
Boston IVF
33% strongly recommend
2 Reviews
Rated 6.5
Strongly recommend: 39%Neutral: 32%Don't recommend: 30%6.5
Jill Attaman
Boston IVF - The New Hampshire Center
39% strongly recommend
16 Reviews
Rated 6
Strongly recommend: 10%Neutral: 48%Don't recommend: 42%6
Michael Alper
Boston IVF
10% strongly recommend
13 Reviews
Rated 4.4
Strongly recommend: 13%Neutral: 25%Don't recommend: 63%4.4
Sandy Li
Boston IVF
13% strongly recommend
6 Reviews
Rated
Sara Arian
Boston IVF
strongly recommend
0 Reviews
Rated
Quetrell Heyward
Boston IVF
strongly recommend
0 Reviews
Rated
Ann Korkidakis
Boston IVF
strongly recommend
0 Reviews
Rated
Riwa Sabbagh
Boston IVF
strongly recommend
0 Reviews
Rated
Stephen Lazarou
Boston IVF
strongly recommend
0 Reviews
Rated
Hadi Ramadan
Boston IVF
strongly recommend
0 Reviews
Rated
Alexandra Huttler
Boston IVF
strongly recommend
0 Reviews
Rated
Josette Dawkins
Boston IVF
strongly recommend
0 Reviews
Rated
Karishma Patel
Boston IVF
strongly recommend
0 Reviews
Show 22 more

This clinic has 9 offices

Brookline Fertility Center
824 Boylston Street Ste 100A
Chestnut Hill, MA 02467
Concord
150 Baker Avenue Extension, Suite 203
Concord, MA 01742
Downtown Boston
One Liberty Square, 9th Floor
Boston, MA 02109
Quincy
2300 Crown Colony Drive, Suite 104
Quincy, MA 02169
Springfield
2 Medical Center Drive, Ste 301
Springfield, MA 01107
Stoneham
2 Main Street Suite 150
Stoneham, MA 02180
Waltham
130 Second Avenue
Waltham, MA 02451
Westborough Fertility Center
4 Bellows Road Ste: B
Westborough, MA 01580
Worcester Fertility Center
100 MLK Jr. Blvd. Ste. 300
Worcester, MA 01608
Show 7 more

287 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, 53 Eggs Frozen
NPS
10
NPS
9
Age 39 - 41
2 Egg Freezing
European
Income $200K - $499K
1st of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Murphy is fantastic and I would highly recommend her to anyone looking for a fertility doctor. She was patient, kind, and thoroughly explained my options and associated risks. I was so grateful to have found such a great fertility doctor. After I moved to a different state and consequently had to proceed with a different fertility clinic, I set up a consultation with Dr. Murphy as a second opinion because I valued her expertise so much. I trusted her so much that I couldn't imagine proceeding with my FET without her weighing in!
The [Boston IVF] clinic was pretty disorganized. I had to be pretty aggressive about calling and following up to push things forward. I'm not sure if that was the nurses or the administration, though. Once I was there for blood draws and other exams, the nurses were all very competent and nice...The communication and coordination around my egg freezing cycles was not the best. One has to really advocate for themselves and be aggressive about calling and following up. But, the patient care by the doctors and nurses was really fantastic.
How was your experience with Lauren Murphy at Boston IVF?
Dr. Murphy is fantastic and I would highly recommend her to anyone looking for a fertility doctor. She was patient, kind, and thoroughly explained my options and associated risks. I was so grateful to have found such a great fertility doctor. After I moved to a different state and consequently had to proceed with a different fertility clinic, I set up a consultation with Dr. Murphy as a second opinion because I valued her expertise so much. I trusted her so much that I couldn't imagine proceeding with my FET without her weighing in!
During treatment, were you treated like a number or a human with Lauren Murphy at Boston IVF?
Dr. Murphy was incredibly patient and thorough in explaining my options to me. She was really great at listening to what my personal goals were and adjusting the plan to maximize my goals. I really felt like she applied her expertise to my personal situation, which I really appreciated.
Describe the protocols Lauren Murphy used in your cycles at Boston IVF and their degree of success.
I did two egg retrievals (for freezing) with Dr. Murphy. Because of my age (39 at the time), I think we had to be pretty aggressive about medications and monitor pretty closely. My results were amazing, though, retrieving over 60 eggs in those two cycles. So, whatever she did certainly worked. A couple years later, we turned those eggs into embryos, did PGT-A testing and ended up with 8 beautiful, healthy embryos. Given my age, I really needed to mitigate the chances of miscarriage, so I don't at all regret doing the PGT-A testing. I also consulted with her about what kind of frozen embryo cycle to go with, not getting much clarity from my new fertility doctor (I had moved to a new state). We discussed my options and preferences and she recommended a natural cycle. I went with that natural cycle and am now pregnant.
Describe your experience with the nursing staff at Boston IVF.
The clinic was pretty disorganized. I had to be pretty aggressive about calling and following up to push things forward. I'm not sure if that was the nurses or the administration, though. Once I was there for blood draws and other exams, the nurses were all very competent and nice.
Describe your experience with Boston IVF.
The communication and coordination around my egg freezing cycles was not the best. One has to really advocate for themselves and be aggressive about calling and following up. But, the patient care by the doctors and nurses was really fantastic.
Describe the costs associated with your care under Lauren Murphy at Boston IVF.
I was very lucky because I had Google insurance that covered most of my egg freezing costs.
Describe Lauren Murphy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
Given my age and the fact that we did the PGT-A testing, both Dr Murphy and my new fertility doctor recommended a single embryo transfer. Both doctors were pretty clear on this being the healthiest choice for me.
What specific things went wrong at Boston IVF?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Boston IVF.
Both of my egg freezing cycles were done under particular time crunches and in both cases I was almost unable to do the cycles due to administrative problems. For the first one, it took a lot of phone calls and coordination to make sure I could do the egg freezing before my insurance ran out. I'm quite certain it wouldn't have happened if I hadn't constantly called and reminded and nagged. For the second cycle, I was no longer living in Boston, but arranged to come to town for the cycle. I coordinated and confirmed everything and then once I arrived in Boston, was told that it hadn't been set up and I wouldn't be able to do the cycle that month. Luckily, with quite a bit of persistence on my part, I was able to get everything back on track. These were just some of the bigger coordination events. Both cycles were peppered with smaller coordination and communication problems.
NPS
10
Doctor
Lauren Murphy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
9
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Unknown Success
NPS
10
NPS
9
Age 29 - 32
5 IUI
1 IVF
Unexplained
Middle Eastern
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Murphy is exceptionally empathetic and extremely knowledgeable. She answers all our statistical questions thoroughly...she offered her recommendations on next steps but created plenty of space for us to talk through possible alternative options. Even when I wasn't able to speak to her directly, I could tell her whole team was in close communication...Sometimes, I would email Dr. Murphy a question, and receive a call from the nursing team a few hours later to answer my question. Other times, she'd reply directly...
Multiple locations of the clinic [Boston IVF] was great. The operations were pretty fluid. Sometimes it was difficult to get the time for an appointment I needed. But most of the time it worked out....They [nurses] always called back within the same day...Even when I wasn't able to speak to her [Dr. Murphy] directly, I could tell her whole team was in close communication. I never needed to repeat myself to an RN. Sometimes, I would email Dr. Murphy a question, and receive a call from the nursing team a few hours later to answer my question. Other times, she'd reply directly.
How was your experience with Lauren Murphy at Boston IVF?
Dr. Murphy is exceptionally empathetic and extremely knowledgeable. She answers all our statistical questions thoroughly. She addressed our anxieties thoughtfully. And she offered her recommendations on next steps but created plenty of space for us to talk through possible alternative options. Even when I wasn't able to speak to her directly, I could tell her whole team was in close communication. I never needed to repeat myself to an RN. Sometimes, I would email Dr. Murphy a question, and receive a call from the nursing team a few hours later to answer my question. Other times, she'd reply directly. It always felt like she was rooting for us. She even called us at the end of her workday on a Friday evening after we miscarried to just talk to us and say sorry for the loss. It was unexpected and really heartwarming. It emphasized to us how she was our advocate and cheerleader in addition to being our doctor.
What's one piece of advice would you give a prospective patient of Lauren Murphy at Boston IVF?
Ask for what you need. Don't be afraid to ask any questions. Even if she's not there doing a procedure, she's always aware of her patients.
During treatment, were you treated like a number or a human with Lauren Murphy at Boston IVF?
Dr. Murphy always took the time to answer every single question I had even if it was for a possible future procedure we may end up not doing. She balanced giving us the clinical best practice alongside the mental health implications as well as took consideration to the financial piece. The biggest part though was how she addressed my husband equally. She honored both our needs throughout the process.
Describe the protocols Lauren Murphy used in your cycles at Boston IVF and their degree of success.
5 rounds of IUI, some unmedicated, some medicated. One full IVF round including a retrieval with all the related medication. Then 2 rounds of IVF natural cycles with trigger shot. One was a single embryo transfer and the second two embryos. Then a third double embryo transfer with full medication. Prior to the third IVF transfer, we did an endometrio biopsy and mock transfer cycle for additional tests.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Amanda, Hope, Jackie)
They always called back within the same day.
Describe your experience with Boston IVF.
Multiple locations of the clinic was great. The operations were pretty fluid. Sometimes it was difficult to get the time for an appointment I needed. But most of the time it worked out.
Describe Lauren Murphy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
We initially transferred one embryo, and then she was comfortable starting to transfer two embryos after that. The reasons felt clear primarily because we had been in this process for 2.5 years at that point.
NPS
10
Doctor
Lauren Murphy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
9
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
7
NPS
10
Age 25 - 26
1 IVF
Tubal Blockage
European
Income $0 - $49K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
She [Dr. Murphy] is very informative. She answers every question you have with a straight answer. She doesn't give false hope and she will tell you what to expect. Even with only one failed round, I am very eager to start my next round with her as my doctor because this is not an 100% chance thing and with her as my doctor I feel like my odds increase!
Boston ivf is very clean, organized, and friendly. The office is warm and inviting. They support any kind of couples. The nurses and doctors are great with names and faces with all the people they see daily. ... Dr. Murphy suggested 1 embryo transfer because of my age and heath. ... I can't remember her name but she was the beta nurse, always called me early on the days I went in for ultrasounds. Always called me back within the hour if I had a question for her.
How was your experience with Lauren Murphy at Boston IVF?
She is very informative. She answers every question you have with a straight answer. She doesn't give false hope and she will tell you what to expect. Even with only one failed round, I am very eager to start my next round with her as my doctor because this is not an 100% chance thing and with her as my doctor I feel like my odds increase!
What's one piece of advice would you give a prospective patient of Lauren Murphy at Boston IVF?
Ask her any questions you have. She will always answer you.
During treatment, were you treated like a number or a human with Lauren Murphy at Boston IVF?
Dr. Murphy was very kind and always answered my questions even if I thought they were stupid questions. She made me feel like no question is stupid. She gave me everything I needed to know and didn't give me false hope.
Describe the protocols Lauren Murphy used in your cycles at Boston IVF and their degree of success.
In my cycle I used menopur, ganirelix, and follistim for my egg retrieval. I got 19 eggs, 8 were fertilized and 4 made it to day 5. 1 was transferred, 2 were frozen. I started progesterone the day after my egg retrieval until after my negative pregnancy test.
Describe your experience with your nurse at Boston IVF.
I can't remember her name but she was the beta nurse, always called me early on the days I went in for ultrasounds. Always called me back within the hour if I had a question for her.
Describe your experience with Boston IVF.
Boston ivf is very clean, organized, and friendly. The office is warm and inviting. They support any kind of couples. The nurses and doctors are great with names and faces with all the people they see daily.
Describe the costs associated with your care under Lauren Murphy at Boston IVF.
I reached my out of pocket maximum because of a surgery I had prior to starting ivf so I didn't have to pay much for ivf. My lifetime max is 25k and meds is 10k, I reached my med maximum very quickly but I paid nothing for almost all of the medications, except 1 that wasn't covered and my nurse got me a very good price.
Describe Lauren Murphy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
Dr. Murphy suggested 1 embryo transfer because of my age and heath.
NPS
7
Doctor
Lauren Murphy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
9
Age 41
1 Fertility Medications
Uterine Fibroids
Nurse or HC Services
2nd of 2 Docs
1 Egg Freezing With Other Docs
Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Ryley is very warm and approachable and really conveys that he cares and "has your back". He has advocated for me with insurance and got me right in for surgery when fibroid was found--and delivered news with compassion.... He is smart and confident but also realistic in setting expectations. I have the feeling that he "has my back" and that he truly cares.
The clinic [Boston IVF] is very large so the positives of this are that there are many resources and options, including many locations and open on weekends. The downside of this is that I feel a bit like cattle in a factory...and your doctor does not perform any of the procedures (unless you luck out and they happen to be on call). Boston IVF and New England IVF also joined and there are differences between their protocols within the same clinic, but that was not made clear to us at the outset (switched between NEIVF to BIVF doctor and a few things slightly changed).
How was your experience with David Ryley (retired) at Boston IVF?
I said it before--he is very caring and compassionate and explains everything well. He is smart and confident but also realistic in setting expectations. I have the feeling that he "has my back" and that he truly cares.
What's one piece of advice would you give a prospective patient of David Ryley (retired) at Boston IVF?
The clinic is really busy and it is difficult to get appointments in a timely manner. There is also the question of whether you want to deal with feeling like a number at such a big clinic... I think he's worth it but we'll see.
During treatment, were you treated like a number or a human with David Ryley (retired) at Boston IVF?
Dr. Ryley is very warm and approachable and really conveys that he cares and "has your back". He has advocated for me with insurance and got me right in for surgery when fibroid was found--and delivered news with compassion.
Describe the protocols David Ryley (retired) used in your cycles at Boston IVF and their degree of success.
Gonal F, Monopur, Cetrotide, Endometrin
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Heidi and Amanda)
They are very helpful, but you can tell that they are busy. However, when you need to talk to them, they will get back to you soon and explain things clearly.
Describe your experience with Boston IVF.
The clinic is very large so the positives of this are that there are many resources and options, including many locations and open on weekends. The downside of this is that I feel a bit like cattle in a factory...and your doctor does not perform any of the procedures (unless you luck out and they happen to be on call). Boston IVF and New England IVF also joined and there are differences between their protocols within the same clinic, but that was not made clear to us at the outset (switched between NEIVF to BIVF doctor and a few things slightly changed).
Describe the costs associated with your care under David Ryley (retired) at Boston IVF.
This first cycle is covered under insurance and Dr. Ryley fought insurance for that. Otherwise, it's about $8k-$10k.
NPS
10
Doctor
David Ryley (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
9
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
4 of 5
Scheduling
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Successful
NPS
10
NPS
10
Age 33 - 36
4 IUI
1 IVF
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
We love Dr. Ryley and we're completely satisfied with our experience with him. He was always honest with what we should expect and clear with what the course of action would be. We always felt that we were in excellent hands...Dr. Ryley was very supportive and encouraging and very accepting of us being a gay couple. Dr. Ryley's language and approach was always professional and understanding and tailored to our specific situation and needs.
The billing dept [at Boston IVF] was very helpful in arranging all of the details for insurance and other than co pays and deductibles, everything was covered...We love Boston IVF- every office (Quincy, Waltham and Brookline) that we used was great. We like that they have a policy of not encouraging children to be in the clinic- it is helpful to not be reminded of what you don't have and desperately want every time you go to the doctor. Also, having the Domar center in Waltham was excellent. I took advantage of the acupuncture for every insemination and transfer.
How was your experience with David Ryley (retired) at Boston IVF?
We love Dr. Ryley and we're completely satisfied with our experience with him. He was always honest with what we should expect and clear with what the course of action would be. We always felt that we were in excellent hands.
What's one piece of advice would you give a prospective patient of David Ryley (retired) at Boston IVF?
Trust him and Boston IVF - Stay the course, though it might take a while, and if it is possible for you to get pregnant, Dr. Ryley will do everything he can to make it happen.
During treatment, were you treated like a number or a human with David Ryley (retired) at Boston IVF?
Dr. Ryley was very supportive and encouraging and very accepting of us being a gay couple. Dr. Ryley's language and approach was always professional and understanding and tailored to our specific situation and needs.
Describe the protocols David Ryley (retired) used in your cycles at Boston IVF and their degree of success.
I don't remember all the specifics. We had tried ICIs by ourselves and IUIs with a family friend who is an OB/GYN and they didn't produce a live birth. We went to Dr. Ryley after I had a miscarriage. He suggested many tests to make sure everything was working properly, which we appreciated because we wouldn't want to go through more cycles if something was wrong. We then did a few more rounds of IUIs with drugs but they didn't work. Then Dr. RYley suggested IVF- and explained the procedure very clearly. Though it was overwhelming, Dr. Ryley and all of his nurses and staff were very helpful in explaining everything every step of the way. We did the course of drugs for the egg retrieval, got 20 eggs, 4 of which fertilized. One didn't survive, we transferred one and it didn't work, the second one worked, and produced a healthy baby boy. We froze the 4th one for two years and just transferred it 9 months ago and Just gave birth to another baby boy.
Describe your experience with the nursing staff at Boston IVF.
Thy were all very helpful and knowledgeable and available at any hour of the night to take phone calls and answer any questions we had.
Describe your experience with Boston IVF.
We love Boston IVF- every office (Quincy, Waltham and Brookline) that we used was great. We like that they have a policy of not encouraging children to be in the clinic- it is helpful to not be reminded of what you don't have and desperately want every time you go to the doctor. Also, having the Domar center in Waltham was excellent. I took advantage of the acupuncture for every insemination and transfer.
Describe the costs associated with your care under David Ryley (retired) at Boston IVF.
The billing dept was very helpful in arranging all of the details for insurance and other than co pays and deductibles, everything was covered.
Describe David Ryley (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
We didn't want to produce multiple births so we only transferred one at a time. It was more of our decision and Dr. Ryley supported it.
NPS
10
Doctor
David Ryley (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 38 - 39
5 IUI
PCOS
European
Ashkenazi Jewish
Income $50K - $99K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
[Dr. Ryley is] Very kind and actually wanted to know me as a person- almost to the point I was a bit disconcerted since it’s so unusual!...He was great at explaining everything to me and giving me realistic statistics . I felt very confident in his knowledge and the care he provided. He didn’t get more technical than I wanted , everything was at just the right level for me. I also felt like he had plenty of time with me and didn’t feel rushed...I’m a single mother by choice so obviously I went straight to iui . We started with ovulation predictor kits but I asked to move to active monitoring . I got pregnant on the 5th cycle. If that hadn’t worked the next step would have been ivf but I didn’t need tha
[Boston IVF is] really a machine - the doctors are great but you feel like a number. The fact that it’s a machine gives you confidence though so as long as you’re ok without the touchy feels you really are in great hands. The doctors are all very academic and on top of the research as well and they just have a very smooth process...I really felt like a number with the nurse. My interaction was pretty limited with her however, just a call after the blood tests to tell me if I was pregnant or not
How was your experience with David Ryley (retired) at Boston IVF?
He was great at explaining everything to me and giving me realistic statistics . I felt very confident in his knowledge and the care he provided. He didn’t get more technical than I wanted , everything was at just the right level for me. I also felt like he had plenty of time with me and didn’t feel rushed
What's one piece of advice would you give a prospective patient of David Ryley (retired) at Boston IVF?
He is very trustworthy and I recommend him without hesitation
During treatment, were you treated like a number or a human with David Ryley (retired) at Boston IVF?
Very kind and actually wanted to know me as a person- almost to the point I was a bit disconcerted since it’s so unusual!
Describe the protocols David Ryley (retired) used in your cycles at Boston IVF and their degree of success.
We used metformin, letrozole and IUI. I’m a single mother by choice so obviously I went straight to iui . We started with ovulation predictor kits but I asked to move to active monitoring . I got pregnant on the 5th cycle. If that hadn’t worked the next step would have been ivf but I didn’t need tha
Describe your experience with your nurse at Boston IVF. (Assigned nurse: I do t remember her name)
I really felt like a number with the nurse. My interaction was pretty limited with her however, just a call after the blood tests to tell me if I was pregnant or not
Describe your experience with Boston IVF.
It’s really a machine - the doctors are great but you feel like a number. The fact that it’s a machine gives you confidence though so as long as you’re ok without the touchy feels you really are in great hands. The doctors are all very academic and on top of the research as well and they just have a very smooth process.
Describe the costs associated with your care under David Ryley (retired) at Boston IVF.
I paid about 2000 per cycle - 800 for the sperm and 1200 for the iui and montori g. My insurance covered the visits so I only had a copay and it also covered the blood tests and HSG
NPS
10
Doctor
David Ryley (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2011 - 2013, Successful
NPS
6
NPS
8
Age 33 - 35
3 IUI
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Only Doc Seen
IVF With Other Docs
Doesn't Recommend
Neutral
Successful
Dr. Ryley was honest and incredibly positive, even when we were starting to lose hope...My only issue is that sometimes he talked a bit fast and details were hard to remember. I wish we had pushed more with regard to egg quality, which seemed to be an issue though he assured us it wasn't.
When meeting with Dr. Ryley and the tech's in the Boston IVF Brookline office, I felt like a cared for patient.... Waltham was the complete opposite - children were always there and never in the separate waiting room (hurtful since we were all there with fertility issues!) and it totally felt like a factory.
How was your experience with David Ryley (retired) at Boston IVF?
Dr. Ryley was honest and incredibly positive, even when we were starting to lose hope. He encouraged us to seek a second opinion when we told him we wanted to and also offered to raise our case at the practice's monthly meeting to see if someone else had ideas to help address our unexplained infertility. My only issue is that sometimes he talked a bit fast and details were hard to remember. I wish we had pushed more wrt egg quality, which seemed to be an issue though he assured us it wasn't.
What's one piece of advice would you give a prospective patient of David Ryley (retired) at Boston IVF?
Be prepared with questions and be honest.
During treatment, were you treated like a number or a human with David Ryley (retired) at Boston IVF?
When meeting with Dr. Ryley and the tech's in the Brookline office, I felt like a cared for patient. The phlebotomist at the Brookline office was AMAZING, as were the techs doing the ultrasounds. They talked us through everything and showed us what they were seeing. Waltham was the complete opposite - children were always there and never in the separate waiting room (hurtful since we were all there with fertility issues!) and it totally felt like a factory. The tech's were cold and didn't show us anything and the blood draws were factory-ish and I always left with a bruise.
Describe your experience with the nursing staff at Boston IVF.
In the procedure room they took care of everything and kept track of things, so after the first one, I always got the patch for nausea to help with being sick after retrievals.
NPS
6
Doctor
David Ryley (retired)
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
8
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Educational Resources
6 of 5
2019 - 2020, Unsuccessful
NPS
6
NPS
7
Age 38 - 39
1 Fertility Medications
PCOS
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Professor
2nd of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
Dr Murphy forgot repeatedly what had happened in my history (she forgot about my chromosomally normal pregnancies, about a chemical pregnancy, about the fact that she prescribed and that I took letrozole for one cycle) ... Make sure to understand your own course; she is not reliable ...
Boston IVF is an older office with not a lot of space, but they are efficient and the office and nursing staff are very nice. This was convenient for me and covered by my insurance, so that was good. Parking is expensive. ... The majority of cost was picked up by my insurance; anything that would not be was discussed in advance.
How was your experience with Lauren Murphy at Boston IVF?
Dr Murphy forgot repeatedly what had happened in my history (she forgot about my chromosomally normal pregnancies, about a chemical pregnancy, about the fact that she prescribed and that I took letrozole for one cycle)
What's one piece of advice would you give a prospective patient of Lauren Murphy at Boston IVF?
Make sure to understand your own course; she is not reliable
Describe your experience with Boston IVF.
Boston IVF is an older office with not a lot of space, but they are efficient and the office and nursing staff are very nice. This was convenient for me and covered by my insurance, so that was good. Parking is expensive.
Describe the costs associated with your care under Lauren Murphy at Boston IVF.
The majority of cost was picked up by my insurance; anything that would not be was discussed in advance.
What specific things went wrong at Boston IVF?
  • Lost results
  • Provided conflicting information
NPS
6
Doctor
Lauren Murphy
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
NPS
7
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 37
Income $100K - $199K
Teacher
3rd of 3 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Bayer shows compassion and goes above and beyond to make sure as a patient you feel his compassion. I have only worked with Dr. Bayer for a few months and his expertise and caring ways have already exceeded my expectations.... oston IVF has exceeded our expectations over and over again during our short time as their patients. They provided us with tons of information and resources from day one. They always respond back in a very timely manner and accommodate needs by doing so via email if requested to avoid multiple missed calls or phone calls back and forth due to busy schedules. I have even received answers back on the nurses days off which was completely unexpected but a pleasant surprise!
Boston IVF has exceeded our expectations over and over again during our short time as their patients. They provided us with tons of information and resources from day one. They always respond back in a very timely manner and accommodate needs by doing so via email if requested to avoid multiple missed calls or phone calls back and forth due to busy schedules. I have even received answers back on the nurses days off which was completely unexpected but a pleasant surprise!
How was your experience with Steven Bayer (retired) at Boston IVF?
Dr. Bayer shows compassion and goes above and beyond to make sure as a patient you feel his compassion. I have only worked with Dr. Bayer for a few months and his expertise and caring ways have already exceeded my expectations.
Describe your experience with Boston IVF.
Boston IVF has exceeded our expectations over and over again during our short time as their patients. They provided us with tons of information and resources from day one. They always respond back in a very timely manner and accommodate needs by doing so via email if requested to avoid multiple missed calls or phone calls back and forth due to busy schedules. I have even received answers back on the nurses days off which was completely unexpected but a pleasant surprise!
NPS
10
Doctor
Steven Bayer (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
10
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
10
NPS
10
Age 29 - 30
2 IUI
1 Egg Freezing
1 Embryo Freezing
Anovulation
Unexplained
European
Income $500K
Marketer or PR
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Ryley takes a huge personal investment with his patients... Regardless of how discouraged I am going into my appointments, I always leave in high spirits and optimistic about my future.
I like that you always get the same nurse and she learns your care, your needs, etc.
What's one piece of advice would you give a prospective patient of David Ryley (retired) at Boston IVF?
Make you come prepared to ask lots of questions because he has a lot of information to give if you're ready and open for it!
During treatment, were you treated like a number or a human with David Ryley (retired) at Boston IVF?
Dr Ryley takes a huge personal investment with his patients, even picking up the phone and calling me personally when I've had unfavorable news or positive news - to offer sympathy or to congratulate. Regardless of how discouraged I am going into my appointments, I always leave in high spirits and optimistic about my future.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Nurses Heidi and Susan)
I like that you always get the same nurse and she learns your care, your needs, etc.
NPS
10
Doctor
David Ryley (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
2015, Successful
NPS
8
NPS
10
Age 39
2 IUI
1 IVF
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Successful
David Ryley was a mensch. He seemed to really care about me and my husband. He encouraged us and gave us hope. He added humor to every discussion which really alleviated any tension. One part of the process that we were surprised about was how sick I felt after the retrieval. No one explained that that could happen. Over he is a Great guy!
David Ryley was a mensch. He seemed to really care about me and my husband. He encouraged us and gave us hope. He added humor to every discussion which really alleviated any tension. One part of the process that we were surprised about was how sick I felt after the retrieval. No one explained that that could happen. Over he is a Great guy!
How was your experience with David Ryley (retired) at Boston IVF?
David Ryley was a mensch. He seemed to really care about me and my husband. He encouraged us and gave us hope. He added humor to every discussion which really alleviated any tension. One part of the process that we were surprised about was how sick I felt after the retrieval. No one explained that that could happen. Over he is a Great guy!
What's one piece of advice would you give a prospective patient of David Ryley (retired) at Boston IVF?
Make sure to. Ring your sense of humor.
During treatment, were you treated like a number or a human with David Ryley (retired) at Boston IVF?
He was personable, got to know us and was honest
Describe the protocols David Ryley (retired) used in your cycles at Boston IVF and their degree of success.
IuI, egg retrieval.
Describe your experience with the nursing staff at Boston IVF.
They were amazing and compassionate.
Describe your experience with Boston IVF.
They discourage that you bring children there but if you have no chcildcate, it's very difficult.
NPS
8
Doctor
David Ryley (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
5 of 5
NPS
10
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2015, Unknown Success
NPS
7
NPS
8
Age 35
1 IUI
Anovulation
PCOS
European
Income $100K - $199K
Teacher
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
I am still in the process of getting pregnant and have yet to feel the need to look elsewhere for a doctor. Although I haven't met with Dr. Ryley extensively, I do wish he was a bit more involved on a personal level.
I have found it very clinical at the [Boston IVF] office and some technicians have been not so friendly. But the doctors and nurses I've met with have all been great.
How was your experience with David Ryley (retired) at Boston IVF?
I am still in the process of getting pregnant and have yet to feel the need to look elsewhere for a doctor. Although I haven't met with Dr. Ryley extensively, I do wish he was a bit more involved on a personal level.
During treatment, were you treated like a number or a human with David Ryley (retired) at Boston IVF?
All my interactions with Dr. Ryley have been pleasant and he genuinely seemed to want to help. That being said, I have found it very clinical at the office and some technicians have been not so friendly. But the doctors and nurses I've met with have all been great.
Describe your experience with the nursing staff at Boston IVF.
They were very nice and always prompt in getting back to me when I called with questions.
NPS
7
Doctor
David Ryley (retired)
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
NPS
8
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
5 of 5
Scheduling
2 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2011 - 2014, Successful
NPS
9
NPS
10
Age 34 - 37
1 IUI
Male Factor
Unexplained
European
Income $200K - $499K
Investment Banker
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He has a Blunt delivery but is trustworthy and results-driven. he can get a little lost in the numbers and probabilities but is still caring. He also adds a little humor to the process.
Practice is always busy and sees a lot of patients. They are not always caring or sensitive of the very difficult time patients are going through. They could make the experience more relaxing and less clinical feeling.
How was your experience with David Ryley (retired) at Boston IVF?
He has a Blunt delivery but is trustworthy and results-driven. he can get a little lost in the numbers and probabilities but is still caring. He also adds a little humor to the process.
What's one piece of advice would you give a prospective patient of David Ryley (retired) at Boston IVF?
He's not warm and fuzzy and that's ok.
During treatment, were you treated like a number or a human with David Ryley (retired) at Boston IVF?
Practice is always busy and sees a lot of patients. They are not always caring or sensitive of the very difficult time patients are going through. They could make the experience more relaxing and less clinical feeling.
Describe your experience with the nursing staff at Boston IVF.
I have a hard time with giving blood because I have small veins that collapse easily. The nurse NEVER had a problem getting a vein.
NPS
9
Doctor
David Ryley (retired)
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
10
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
2012 - 2013, Successful
NPS
10
NPS
10
Age 31 - 32
1 Fertility Medications
Anovulation
PCOS
Ashkenazi Jewish
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He did a great job of explaining the process and his approach and recommendations, but also always asking what I was comfortable with and willing to adjust the course to meet my personal needs. He answered as many questions as I needed and made me feel like I was in charge of my care.
They were on top of things, understanding and compassionate... They knew who I was and catered to my particular circumstances, always making sure that I was on-board with the plan and ready to listen if something wasn't working.
How was your experience with Selwyn Oskowitz (retired) at Boston IVF?
He did a great job of explaining the process and his approach and recommendations, but also always asking what I was comfortable with and willing to adjust the course to meet my personal needs. He answered as many questions as I needed and made me feel like I was in charge of my care.
What's one piece of advice would you give a prospective patient of Selwyn Oskowitz (retired) at Boston IVF?
Ask lots of questions.
During treatment, were you treated like a number or a human with Selwyn Oskowitz (retired) at Boston IVF?
They knew who I was and catered to my particular circumstances, always making sure that I was on-board with the plan and ready to listen if something wasn't working.
Describe your experience with the nursing staff at Boston IVF.
They were on top of things, understanding and compassionate.
NPS
10
Doctor
Selwyn Oskowitz (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
10
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Unsuccessful
NPS
3
NPS
6
Age 41 - 42
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He was reserved, knowledgeable, clearly an expert, but not warm at all. I trusted him, but did not like how negative he was....Be aware for bluntness, and not a lot of compassion. Also, he does not perform many of the actual procedures.
They [the nurses] were very nice. The main nurse I dealt with was very repetitive....He [Dr Oskowitz] was reserved, knowledgeable, clearly an expert, but not warm at all. I trusted him, but did not like how negative he was.
How was your experience with Selwyn Oskowitz (retired) at Boston IVF?
He was reserved, knowledgeable, clearly an expert, but not warm at all. I trusted him, but did not like how negative he was.
What's one piece of advice would you give a prospective patient of Selwyn Oskowitz (retired) at Boston IVF?
Be aware for bluntness, and not a lot of compassion. Also, he does not perform many of the actual procedures.
During treatment, were you treated like a number or a human with Selwyn Oskowitz (retired) at Boston IVF?
He knew who I was and about my case, but his bedside manner was gruff andkind of negative.
Describe your experience with your nurse at Boston IVF.
They were very nice. The main nurse I dealt with was very repetitive. Maybe she found that necessary. I found hearing something three times unnecessary.
NPS
3
Doctor
Selwyn Oskowitz (retired)
NPS
Humanity
4 of 5
Communication
2 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
2 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
6
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2013, Successful
NPS
10
NPS
10
1 Fertility Medications
Male Factor
Uterine Fibroids
European
Income $100K - $199K
Doctor
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Everything explained to me with a very caring staff...I think he [Dr. Benjamin Lannon] was great checked my uterus before treatment began found fibroids and removed them...[Boston IVF] Needs more locations but other than that no complaints
Everything explained to me with a very caring staff...I think he [Dr. Benjamin Lannon] was great checked my uterus before treatment began found fibroids and removed them...[Boston IVF] Needs more locations but other than that no complaints
How was your experience with Benjamin Lannon at Boston IVF?
I think he was great checked my uterus before treatment began found fibroids and removed them
What's one piece of advice would you give a prospective patient of Benjamin Lannon at Boston IVF?
Read about ivf before you go in
During treatment, were you treated like a number or a human with Benjamin Lannon at Boston IVF?
Everything explained to me with a very caring staff
Describe the protocols Benjamin Lannon used in your cycles at Boston IVF and their degree of success.
The uterine scan was very smart
Describe your experience with the nursing staff at Boston IVF.
Sweet and cheering for me the whole time
Describe your experience with Boston IVF.
Needs more locations but other than that no complaints
Describe the costs associated with your care under Benjamin Lannon at Boston IVF.
None my insurance paid
NPS
10
Doctor
Benjamin Lannon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
1 of 5
NPS
10
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2014 - 2019, Unsuccessful
NPS
10
NPS
10
Age 40 - 45
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
Income $0 - $49K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Steven Bayer is] down to earth and feels for the heart break his patients go through...explains in detail what he knew to be our issue with our 2 known miscarriages. He took the time to explain...He was very understanding how we felt and truly wanted to be parents... He went into detail as options available and told us honestly he felt the best option would be embryo adoption given we had started an adoption process just last year. Dr Bayer leads with his heart, and truly feels what his patients are experiencing.
I’ve had little contact with my nurse [at Boston IVF], but each time I do, she checks with Dr Bayer so there is no miscommunication. She through when we do discuss lab results or next steps to ensure I understand how it all works...His consult was $350 and the cost for the day of my embryo transfer is $4400 that includes 1 yr of storage fees at their facility...As a new patient I felt comfortable and knew everyone I had contact with was very helpful and kind. They treat you like a human and not a number or someone that doesn’t fit a mold that some offices feel you should. They are very empathic to your heartbreak. I’m still trying to find a weakness,although I’m sure they have them, my experience has been seamless thus far.
How was your experience with Steven Bayer (retired) at Boston IVF?
Dr Bayer explains in detail what he knew to be our issue with our 2 known miscarriages. He took the time to explain we could try cloned and gave us the odds of it working. He was very understanding how we felt and truly wanted to be parents. When cloned didn’t work, my husband and I chose to keep trying naturally. Over the last 4 years we’ve endure the adoption option which ended in a disaster with information we were told but didn’t happen. We pulled out of the adoption last year. We then saw another fertility specialist closer to home, he didn’t care as to why we were there, he told me to lose 50lbs and call him once I did. He went as far to say, he’s seen shorter and wider do it do I can if I put my mind too it. I lost 23lbs hurt my back in the meantime and was killing myself to lose. Then decided to go back to see Dr Bayer this year. Upon entering his office we had the typical how are you doings, then lead to say it’s been a very long 4+ year journey for you. How have you been doing with this? He went into detail as options available and told us honestly he felt the best option would be embryo adoption given we had started an adoption process just last year. Dr Bayer leads with his heart, and truly feels what his patients are experiencing. Not once but twice he told us he can help us become parents, our life long dream. I left there with tears of joy and a heart that was full of happiness finally. We started the process in February, found embryos in August and are in the process of waiting for cycles to do the transfer. I can’t thank Dr Bayer and his team enough for all they have done. Dr Bayer has reassured me on more than one occasion, helping couples become parents is “what his team and Garrison” does!! He’s excited for us
What's one piece of advice would you give a prospective patient of Steven Bayer (retired) at Boston IVF?
Any and all questions you ask, he will answer truthfully and honestly. He’s in this profession because he truly cares for his patients. Highly recommend him
During treatment, were you treated like a number or a human with Steven Bayer (retired) at Boston IVF?
He’s do down to earth and feels for the heart break his patients go through
Describe the protocols Steven Bayer (retired) used in your cycles at Boston IVF and their degree of success.
We tried 3 cycles clomid due to being younger and having regular periods at that time. At this time in order to begin the process for my frozen embryo transfer, we have started and finished medications to induce a period. Once that happens I’ll take 2 and 1/2 weeks of estrogen, have an ultrasound and if the uterine lining isn’t thick enough, we’ll increase estrogen and have another ultrasound. If uterine lining is thick enough, I’ll have the transfer scheduled then begin progesterone for 10 weeks there after. Everything needs to be perfect in order for my embryo to attach. There is still a chance of miscarriage
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Amanda D)
I’ve had little contact with my nurse, but each time I do, she checks with Dr Bayer so there is no miscommunication. She through when we do discuss lab results or next steps to ensure I understand how it all works.
Describe your experience with Boston IVF.
As a new patient I felt comfortable and knew everyone I had contact with was very helpful and kind. They treat you like a human and not a number or someone that doesn’t fit a mold that some offices feel you should. They are very empathic to your heartbreak. I’m still trying to find a weakness,although I’m sure they have them, my experience has been seamless thus far.
Describe the costs associated with your care under Steven Bayer (retired) at Boston IVF.
Dr Bayer is part of my out of nextwork coverage so all bills are paid by me until I reach my deductible. That deductible is very high, so that will not happen. His consult was $350 and the cost for the day of my embryo transfer is $4400 that includes 1 yr of storage fees at their facility.
Describe Steven Bayer (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
We will do a single embryo transfer as soon as my cycle begins with a followed ultrasound. One embryo transfer is best for me and my baby at this time to ensure a happy healthy pregnancy.
NPS
10
Doctor
Steven Bayer (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
9
NPS
8
Age 31
2 IUI
Anovulation
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
He [Dr. Steven Bayer] is very caring and recognizes the difficulty of what you’re going through but also provides hope with next steps...He is very caring and has a really good bedside manner even over zoom. He provides a lot of hope to you as a patient which I appreciate. He asks about details of your life but also gets all the information about your medical experience thus far
They [Boston IVF] are very organized but you don’t get to know specific people as well. They are open seven days a week which is great and really helpful. They have multiple clinics too which is nice. Everyone is professional and friendly...They are good at being available and getting back to you with questions
How was your experience with Steven Bayer (retired) at Boston IVF?
He is very caring and has a really good bedside manner even over zoom. He provides a lot of hope to you as a patient which I appreciate. He asks about details of your life but also gets all the information about your medical experience thus far
What's one piece of advice would you give a prospective patient of Steven Bayer (retired) at Boston IVF?
It is an all in experience but I think that’s typical with infertility
During treatment, were you treated like a number or a human with Steven Bayer (retired) at Boston IVF?
He is very caring and recognizes the difficulty of what you’re going through but also provides hope with next steps
Describe the protocols Steven Bayer (retired) used in your cycles at Boston IVF and their degree of success.
I used letrozole 7.5 to get me ovulating then ovidrwl to trigger egg release
Describe your experience with the nursing staff at Boston IVF.
They are good at being available and getting back to you with questions
Describe your experience with Boston IVF.
They are very organized but you don’t get to know specific people as well. They are open seven days a week which is great and really helpful. They have multiple clinics too which is nice. Everyone is professional and friendly
Describe the costs associated with your care under Steven Bayer (retired) at Boston IVF.
Nothing has been covered which has been tough
NPS
9
Doctor
Steven Bayer (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
8
Clinic
Boston IVF
Brookline Fertility Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Consult
NPS
10
NPS
10
Age 32
Male Factor
PCOS
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Resetkova] listened to every question my husband and I had, no question was stupid to ask nor did she make me feel bad for asking. She took her time explaining in great detail what her thoughts were, and made sure to use words that my husband and I could understand...After the initial consultation, we were given our next steps which included blood work for both of us, imaging for myself and a semen analysis for my husband...Dr. Resetkova gives me a 110% if not more and as her patient I feel truly grateful to have her as my doctor
They are on top of the voicemail messages [at Boston IVF], they call you back in a timely manner, and the way the phone is set up, it’s very easier for you to get the correct person you need to speak with. However I do wish that sometimes there was a direct line or extension you could use rather then going through all the prompts...Don’t be afraid to call with questions or concerns even if they may seem silly.
How was your experience with Nina Resetkova at Boston IVF?
My very first visit was a telehealth appointment, I was a bit apprehensive about it since we would be discussing in detail my husbands and I medical history and the issues that we have been having trying to conceive. She made us feel so comfortable talking with her, I’ve never had such a good experience before with a doctor (her bedside manner is outstanding). After the initial consultation, we were given our next steps which included blood work for both of us, imaging for myself and a semen analysis for my husband. She had let us know that results could take a little bit to come back, I appreciated (that way I didn’t have expectations on when I would be hearing back) she said it would take around 6 weeks which it did. Around that time is when we met with her for a second time, we discussed our results and what the next steps after that would be. She referred my husband to urologist, who in turn started my husband on a medication to help with his sperm. She sent me for a 3d ultrasound to see if I in fact had a bicornuate uterus, and to my surprise I did not. She called me in a timely manner to go over my results where she told me that would need to have a procedure done and she would be sending a referral over. So that is where I’m at right now in my treatment. So having said alll that, Dr. Resetkova gives me a 110% if not more and as her patient I feel truly grateful to have her as my doctor.
What's one piece of advice would you give a prospective patient of Nina Resetkova at Boston IVF?
Don’t be afraid to call with questions or concerns even if they may seem silly.
During treatment, were you treated like a number or a human with Nina Resetkova at Boston IVF?
She listened to every question my husband and I had, no question was stupid to ask nor did she make me feel bad for asking. She took her time explaining in great detail what her thoughts were, and made sure to use words that my husband and I could understand.
Describe your experience with Boston IVF.
They are on top of the voicemail messages, they call you back in a timely manner, and the way the phone is set up, it’s very easier for you to get the correct person you need to speak with. However I do wish that sometimes there was a direct line or extension you could use rather then going through all the prompts.
NPS
10
Doctor
Nina Resetkova
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Boston IVF
Downtown Boston
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Unknown Success
NPS
10
NPS
10
Age 36 - 37
3 IUI
1 IVF
Male Factor
PCOS
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Berger is an intelligent man with a compassion and the fantastic ability to translate medical jargon so that anyone can understand. His compassion works well when being truthful and giving the actual outlook on the odds and numbers while still being positive for us as a couple. The biggest downside is that he’s a sought after doctor, which makes him very busy. But he still does a great job of remembering us at each meeting, which shows tremendous bedside manner in face of the large amount of couples he’s working with.
Their [Boston IVF] major weakness is that they are very busy. They have a large amount of patients. However this weakness leads to one of their greatest strengths, they still make time to help you understand the process and answer all questions. They are compassionate and care about the patients that walk through the doors. I’ve never felt like just another number, always as a human going through a difficult time that they are trying their best to help.
How was your experience with Brian Berger at Boston IVF?
Dr Berger is an intelligent man with a compassion and the fantastic ability to translate medical jargon so that anyone can understand. His compassion works well when being truthful and giving the actual outlook on the odds and numbers while still being positive for us as a couple. The biggest downside is that he’s a sought after doctor, which makes him very busy. But he still does a great job of remembering us at each meeting, which shows tremendous bedside manner in face of the large amount of couples he’s working with.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
He is a busy doctor with lots of patients, however he is still very attentive and willing to talk whenever needed.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
He has done a great job of answering all questions and breaking down the terms and information so my wife and I can better understand everything going on. He’s helped explain processes and given us the truth of the difficulties we may face while still remaining positive and encouraging us to keep a positive attitude as well.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
A modified natural cycle with letrozole and ovidrel as the trigger shot for IUI, and later IVF. With my wife having PCOS, Dr Berger hoped we’d be able to skip IUI, however insurance thought it prudent to try 3 rounds first. We’re now starting our second cycle of IVF after a miscarriage during the first round. She is also on Metformin for PCOS, which he was able to diagnose too.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Donna Zimmerman)
Everyone of the nurses we’ve dealt with have been caring and hard-working. The care coordinator seemed to have a lot going on but was still very attentive and would always reach out to us in a timely manner when we had questions.
Describe your experience with Boston IVF.
Their major weakness is that they are very busy. They have a large amount of patients. However this weakness leads to one of their greatest strengths, they still make time to help you understand the process and answer all questions. They are compassionate and care about the patients that walk through the doors. I’ve never felt like just another number, always as a human going through a difficult time that they are trying their best to help.
Describe the costs associated with your care under Brian Berger at Boston IVF.
I don’t remember specifics, but I found the costs so far to be rather reasonable for what we’re doing and the area we live in.
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
Dr Berger did describe the two but said (as we’re currently only on our second cycle), that eSET was the way to go
NPS
10
Doctor
Brian Berger
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
10
Clinic
Boston IVF
Quincy
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
9
NPS
8
Age 37 - 38
2 IVF
Unexplained
Latinx
Income $100K - $199K
Consultant
2nd of 4 Docs
1 IVF With Other Docs
Strongly Recommends
Neutral
Successful
Dr. Berger is very knowledgable about IVF and treatment protocols...was very personable and empathetic during phone calls. He always made time to address my questions and concerns...prescribes low dose HcG (30-40 units) gonal f (300-450 units) and cetrotide...worked with him for two IVF cycle
Boston IVF is very regimented and not open to change...are an efficient company...are overpopulated; one morning I had to wait over an over for blood work...Angel was an angel...made me me feel at ease during the process...was well organized and very good at explaining instructions and answering questions.
How was your experience with Brian Berger at Boston IVF?
Dr. Berger is very knowledgable about IVF and treatment protocols. He and his nurses are very good at calling and explaining the protocol and cycle instructions. I worked with him for two IVF cycles after the first cycle he made some adjustments to improve my odds for success. I was able to get my desired number of embryos.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Book as early as you can because he is always very booked. Use the patient portal to monitor your cycle results.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
Dr. Berger was very personable and empathetic during phone calls. He always made time to address my questions and concerns.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
Dr. Berger prescribes low dose HcG (30-40 units) gonal f (300-450 units) and cetrotide. These doses will depend on your FSH, and number of follicles. He also does estrogen priming.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Angel Chan)
Angel was an angel. She made me me feel at ease during the process. She was well organized and very good at explaining instructions and answering questions.
Describe your experience with Boston IVF.
Boston IVF is very regimented and not open to change but they are an efficient company and they seem to have a formula that works well for them. They are overpopulated; one morning I had to wait over an over for blood work. I think being organized and on top of things will help.
Describe the costs associated with your care under Brian Berger at Boston IVF.
Each cycle is about 20k.
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
He prefers transferring 1 embryo at a time.
NPS
9
Doctor
Brian Berger
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
8
Clinic
Boston IVF
Quincy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2022, Successful
NPS
10
NPS
10
Age 35
1 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
2nd of 2 Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We met Dr. Berger after several failed ivf rounds under care of a different doctor, when we were nearing the end of our rope in terms of our ability to keep trying for a family. We had been told that donor eggs were the only option, but wanted to try one last time with my eggs. He reviewed our case thoroughly and led us through a revised protocol with best chances for success with my own eggs. Ultimately, our first cycle with Dr.Berger was not successful, but our second cycle used donor eggs and went wonderfully - I am now holding our miracle baby in my arms thanks to Dr.Berger!!
[Boston IVF has] Very attentive and compassionate care, from the early morning blood draws through egg retrieval and transfer. Even though I saw different providers each time I felt I received good quality care consistently...Dr. Berger listened to my husband’s and my experience with previous failed ivf cycles and was compassionate in discussing our care options moving forward...our second cycle used donor eggs and went wonderfully - I am now holding our miracle baby in my arms thanks to Dr.Berger!!
How was your experience with Brian Berger at Boston IVF?
We met Dr. Berger after several failed ivf rounds under care of a different doctor, when we were nearing the end of our rope in terms of our ability to keep trying for a family. We had been told that donor eggs were the only option, but wanted to try one last time with my eggs. He reviewed our case thoroughly and led us through a revised protocol with best chances for success with my own eggs. Ultimately, our first cycle with Dr.Berger was not successful, but our second cycle used donor eggs and went wonderfully - I am now holding our miracle baby in my arms thanks to Dr.Berger!!
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Don’t be afraid to ask questions and request details of the treatment plan he suggests and why he thinks it would work best for you.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
Dr. Berger listened to my husband’s and my experience with previous failed ivf cycles and was compassionate in discussing our care options moving forward.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
We ended up pursuing an egg donor cycle because of my diminished ovarian reserve and poor egg quality. The first egg donor cycle was successful and we welcomed our baby in September!
Describe your experience with your nurse at Boston IVF.
Very friendly and attentive
Describe your experience with Boston IVF.
Very attentive and compassionate care, from the early morning blood draws through egg retrieval and transfer. Even though I saw different providers each time I felt I received good quality care consistently.
Describe the costs associated with your care under Brian Berger at Boston IVF.
Covered by insurance for the most part thankfully.
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
I appreciated that he was open to multiple embryo transfer if I preferred that.
NPS
10
Doctor
Brian Berger
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Boston IVF
Quincy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
7
NPS
7
Age 36 - 37
1 IVF
Tubal Blockage
European
Native American
Income $100K - $199K
Engineer
Only Doc Seen
Neutral
Neutral
Successful
Dr Glatstein seemed genuinely interested in us having a successful cycle...The clinic has now merged with Boston IVF. The strengths are that it has a few offices, which makes it convenient when having to go in for daily blood draws and ultrasounds. It also has access with the Domar Center which provides nutrition information, acupuncture, and other self care options...Costs associated with medication, co-pays for office visits, tests, and procedures.
The clinic has now merged with Boston IVF. The strengths are that it has a few offices, which makes it convenient when having to go in for daily blood draws and ultrasounds. ...My primary nurse was great: very good at coordination, communication, and seemed to have compassion when our first cycle failed. However, there was another nurse on the team, who when she called to give me negative results, was completely opposite. She was unorganized and had to call me back twice to tell me about future appointments.
How was your experience with Isaac Glatstein at Boston IVF?
Dr Glatstein seemed genuinely interested in us having a successful cycle.
What's one piece of advice would you give a prospective patient of Isaac Glatstein at Boston IVF?
Ask lots of questions.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Dan)
My primary nurse was great: very good at coordination, communication, and seemed to have compassion when our first cycle failed. However, there was another nurse on the team, who when she called to give me negative results, was completely opposite. She was unorganized and had to call me back twice to tell me about future appointments.
Describe your experience with Boston IVF.
The clinic has now merged with Boston IVF. The strengths are that it has a few offices, which makes it convenient when having to go in for daily blood draws and ultrasounds. It also has access with the Domar Center which provides nutrition information, acupuncture, and other self care options.
Describe the costs associated with your care under Isaac Glatstein at Boston IVF.
Costs associated with medication, co-pays for office visits, tests, and procedures.
Describe Isaac Glatstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
He seemed to favor a SET, but ultimately it seemed like insurance requirements dictated how many to transfer.
What specific things went wrong at Boston IVF?
  • Failed to call with results
Describe the specific things that went wrong at Boston IVF.
I had one nurse who called to tell me about my negative pregnancy results, and instead of scheduling a follow up appointment, had to call me several times to remember all the information she was supposed to coordinate with me.
NPS
7
Doctor
Isaac Glatstein
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
NPS
7
Clinic
Boston IVF
Quincy
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 33 - 34
1 IUI
Anovulation
PCOS
Unexplained
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
19 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Nina Resetkova] was very warm, very knowledgeable. Any question I asked she would take the time to explain without making me feel like I was asking too much...Every step has been planned out and everyone is friendly and available when I need someone... We never went to the next step too fast and everything was within in time and how comfortable we as a couple are...
[The nurses at Boston IVF are] Very helpful and answered any questions I have whenever I needed things to be either talked out or answered....We never went to the next step too fast and everything was within in time and how comfortable we as a couple are...Very welcoming, great environment in both clinics I’ve been to. Made some great clinic relationships with some staff as I was going in several times a week. I would like the ability to speak with someone right away more often but other than that both offices are great...She [Dr. Nina Resetkova] was very warm, very knowledgeable. Any question I asked she would take the time to explain without making me feel like I was asking too much...Every step has been planned out and everyone is friendly and available when I need someone... We never went to the next step too fast and everything was within in time and how comfortable we as a couple are...
How was your experience with Nina Resetkova at Boston IVF?
Boston IVF as a whole has been great. I’ve gone to several locations to have different things done. From the nurses, to to MAs to the financial team. Every step has been planned out and everyone is friendly and available when I need someone
What's one piece of advice would you give a prospective patient of Nina Resetkova at Boston IVF?
Be prepared, ask lots of questions. And don’t hesitate to take as much time as your need
During treatment, were you treated like a number or a human with Nina Resetkova at Boston IVF?
She was very warm, very knowledgeable. Any question I asked she would take the time to explain without making me feel like I was asking too much
Describe the protocols Nina Resetkova used in your cycles at Boston IVF and their degree of success.
So far, I have been helped buy many resources within Boston IVF. We never went to the next step too fast and everything was within in time and how comfortable we as a couple are.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Stefanie )
Very helpful and answered any questions I have whenever I needed things to be either talked out or answered.
Describe your experience with Boston IVF.
Very welcoming, great environment in both clinics I’ve been to. Made some great clinic relationships with some staff as I was going in several times a week. I would like the ability to speak with someone right away more often but other than that both offices are great
Describe the costs associated with your care under Nina Resetkova at Boston IVF.
Unsure as I’m still in the process
NPS
10
Doctor
Nina Resetkova
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
10
Clinic
Boston IVF
Quincy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2009 - 2016, Successful
NPS
10
NPS
10
Age 43 - 50
3 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Brian Berger] was very kind and truthful with our chances. He seemed like he really cared about us. He was hard to get an appointment. Took a couple months the 2nd time. The first time I think we got in with a cancellation...He'll help you in every way he can and explain all the risks and chances...We only had 2 and he put both in but didn't think 1 of them had a very good chance
Took a lot of time to get an appointment [at Boston IVF]. When you are trying that added to the stress. The offices were very nice. The surgery center was great. Once you were started they were great and handled everything including insurance...[nurses were] Always helpful and upbeat. Always explained everything. Very compassionate when things didn't go well...He [Dr. Brian Berger] was very kind and truthful with our chances. He seemed like he really cared about us. He was hard to get an appointment. Took a couple months the 2nd time. The first time I think we got in with a cancellation
How was your experience with Brian Berger at Boston IVF?
He was very kind and truthful with our chances. He seemed like he really cared about us. He was hard to get an appointment. Took a couple months the 2nd time. The first time I think we got in with a cancellation
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
He'll help you in every way he can and explain all the risks and chances
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
He asked about how we were doing. The 2nd baby he asked all about our first. He seemed genuinely happy when we conceived
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
Can't really remember much. Clomid first the iui. Next step was IVF but we got pregnant. 2nd time we did clomid then 1 iui, then IVF. We didn't bother with multiple iui tries
Describe your experience with the nursing staff at Boston IVF.
Always helpful and upbeat. Always explained everything. Very compassionate when things didn't go well
Describe your experience with Boston IVF.
Took a lot of time to get an appointment. When you are trying that added to the stress. The offices were very nice. The surgery center was great. Once you were started they were great and handled everything including insurance.
Describe the costs associated with your care under Brian Berger at Boston IVF.
Insurance covered everything and they submitted all the paperwork
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
We only had 2 and he put both in but didn't think 1 of them had a very good chance
NPS
10
Doctor
Brian Berger
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Boston IVF
Quincy
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5

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