California IVF

[California IVF: Davis Fertility Center] Strengths would be their success rates, empathy and the different IVF packages that they offer. Also, their system and strategies are not robotic, they customize each protocol according to the patient's needs.

How was your experience with Ernest Zeringue at California IVF?

It is completely evident that Dr. Zeringue has a vast amount of knowledge and passion for reproductive technology, in fact, his enthusiasm and passion is palpable when listening to him talk about the subject. I've had several people in my life refer me to Dr. Zeringue and after meeting him I know exactly why. What sticks out to me the most is his confidence, which soothed my nerves during such a stressful time in my life. I would most definitely reccomend him to anyone who is need of his expertise.

What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?

After experiencing another clinic before Dr. Zeringue's, I wish I had met him first. With that said, you won't regret putting your trust in his capable and successful practice and staff. Also, his pricing packages are AMAZING!

During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?

It's clear that the staff, nurse coordinator especially and the doctor all truly care about my acheiving success. It shows in their interactions, confidence and kindness.

Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.

I am currently on day three of IVF stimulation. He has prescribed 450iu of gonal-f, 5mg of letrozole and .25mg of citrotide....So far so good. I used menoupre and 250 iu gonal-f the past two egg retrieval at a different clinic and this is Dr. Zeringue's new protocol for me. I will know if it is successful around April 29th, 2020.

Describe your experience with your nurse at California IVF. (Assigned nurse: Linda )

Linda has been AMAZING! She's compassionate, passionate and willing to help in any way she possibly can. Her empathy, kindness and support far surpassed my expectations and she's a huge reason why I chose this clinic.

Describe your experience with California IVF.

Strengths would be their success rates, empathy and the different IVF packages that they offer. Also, their system and strategies are not robotic, they customize each protocol according to the patient's needs. That wasn't my experience with the first clinic, which seemed very regimited no matter who you were. I haven't seen any weaknesses as of yet to report.

Describe the costs associated with your care under Ernest Zeringue at California IVF.

The doctor graciously accepted me after coming from another clinic having had two egg retrieval. He lowered my costs to a "sub cycle " which was not only exceptionally kind but obviously far surpassed my expectations of customer service and compassion. The cost for one egg retrieval, icsy, FET and PGT was $11,500. He also is extending that to me if I need to do another round.

Describe Ernest Zeringue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.

The doctor is quite confident with a FSET with PGT-a testing and so am I. After research and listening to the Dr.'s reasoning, I wouldn't do a MET.

Doctor

Ernest Zeringue

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Ernest Zeringue California IVF

2019 - 2022, Unknown Success

Age 34 - 37

Male Factor

PCOS

European

Income $100K - $199K

2nd of 2 Docs

6 Fertility Medications With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Ernest Zeringue California IVF

Dr. Z has a great bedside manner. He introduced himself, asked about our lives, asked what we wanted and expected, and was very educational...I’ve only seen Dr. Zeringue once, but I had a great experience during that visit. He wants to help infertile couples achieve pregnancy and actually cares about his patients...[he] suggested ICSI with IVF to promote the best sperm selection and ultimately the best outcome.

[the California IVF nurse is] so quick to respond to emails/phone calls and very compassionate when it comes to answering questions or concerns...The IVF with ICSI was looking to be approximately $18,000-$21,000. We are also looking into IUI which is approximately $1500-$2500...The only thing that comes to mind is that it would be nice if they looked into more diagnostic testing options for those who are coming from out of town. It would be nice to be able to do some of the testing in my town instead of driving so far for 10 minutes.

How was your experience with Ernest Zeringue at California IVF?

I’ve only seen Dr. Zeringue once, but I had a great experience during that visit. He wants to help infertile couples achieve pregnancy and actually cares about his patients. I’m currently seeing him and feel like I can trust his advice and treatment selection. It’s a very stressful process, but I feel more comfortable knowing Dr. Zeringue is in charge of my care.

What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?

Make sure to write down all questions on a piece of paper and bring it in to your first appointment. The care coordinators will help if you have questions later on or forgot to ask something.

During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?

Dr. Z has a great bedside manner. He introduced himself, asked about our lives, asked what we wanted and expected, and was very educational.

Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.

My husband has a low count and low morphology, so Dr. Zeringue suggested ICSI with IVF to promote the best sperm selection and ultimately the best outcome.

Describe your experience with your nurse at California IVF. (Assigned nurse: Samantha)

Samantha is amazing. She’s so quick to respond to emails/phone calls and very compassionate when it comes to answering questions or concerns. She knows her stuff and it’s very comforting to know she’s handling my case.

Describe your experience with California IVF.

Excellent staff and facility. I can’t really say anything negative. The only thing that comes to mind is that it would be nice if they looked into more diagnostic testing options for those who are coming from out of town. It would be nice to be able to do some of the testing in my town instead of driving so far for 10 minutes. Other than that, everything is easy and smooth.

Describe the costs associated with your care under Ernest Zeringue at California IVF.

The IVF with ICSI was looking to be approximately $18,000-$21,000. We are also looking into IUI which is approximately $1500-$2500.

Doctor

Ernest Zeringue

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Ernest Zeringue California IVF

2019, Unknown Success

Age 34

3 IUI

Anovulation

PCOS

South Asian

Income $50K - $99K

Only Doc Seen

Strongly Recommends

Success w/ Doc Too early to know

Review of

Ernest Zeringue California IVF

I've asked him [Dr. Zeringue] questions and he's always been able to answer them. He has been straight forward with me about the reason for my infertility and the best treatment options. He's never pressured me into pursuing other costly treatment options such as IVF simply because he determined we did not need to go that route. I was the one that chose to go forward with the route that we are currently on and he made sure to confirm that's what we wanted. During one of my scans, we did have a scare that there was a uterine fibroid and he went ahead and scheduled a surgery.

They [California IVF: Davis Fertility Center] allow children at this facility which may also be a trigger for some. The front office staff aren't as friendly but they are there and they do their job...All of the nursing staff that I have met at this office are great. I am able to reach them by phone or email and they have always gotten back to me in a timely manner when I left messages...The strengths of this clinic is that I have been there to hear the cheers and congratulations of others' success while waiting in the lobby or a room. It shows that this clinic is pretty successful in helping people get pregnant. There is also a downside to being able to hear because it can affect other patients that are trying and failing.

How was your experience with Ernest Zeringue at California IVF?

Dr. Zeringue is a very straight forward person. He explained exactly what to expect during my IUIs and the realistic chances of conception. He does speak a bit low so it can be hard to hear him at times during the appointments. I've asked him questions and he's always been able to answer them. He has been straight forward with me about the reason for my infertility and the best treatment options. He's never pressured me into pursuing other costly treatment options such as IVF simply because he determined we did not need to go that route. I was the one that chose to go forward with the route that we are currently on and he made sure to confirm that's what we wanted. During one of my scans, we did have a scare that there was a uterine fibroid and he went ahead and scheduled a surgery. A day before the surgery, he decided to do another scan just to make sure and everything was all clear so the surgery was cancelled. We went ahead with our first IUI that cycle. If he had not decided at the last min to do a scan, we would've went into surgery only to come out with nothing but wasted time, money and pain.

What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?

Ask a lot of questions because he is very knowledgeable and will take the time to explain.

During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?

Dr. Zeringue is a great doctor who is upfront and honest with me about everything that is going on. He is always able to answer my questions and can recall data or studies in relation to my questions. I like that he doesn't try to give me any false hope on immediate success during any process/procedures but at the same time not making me feel like my time and effort are a waste.

Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.

The first thing Dr. Zeringue did was increase my Metformin dosage and get me started on birth control pills while we were getting all the necessary fertility testing done. He knew of my unsuccessful history with Clomid and told me Femera has been proven to be more successful with PCOS patients for infertility treatment. All of our testing came back and he was able to determine that everything was fine but the only issue was I was not ovulating. He told us that we did not need to pursue IVF because everything is fine and we would work on getting me to ovulate. He suggested medicated IUI with Letrozole and trigger injections. I am currently on my third cycle with Dr. Zeringue with the same plan.

Describe your experience with your nurse at California IVF. (Assigned nurse: Samantha)

All of the nursing staff that I have met at this office are great. I am able to reach them by phone or email and they have always gotten back to me in a timely manner when I left messages.

Describe your experience with California IVF.

The strengths of this clinic is that I have been there to hear the cheers and congratulations of others' success while waiting in the lobby or a room. It shows that this clinic is pretty successful in helping people get pregnant. There is also a downside to being able to hear because it can affect other patients that are trying and failing. They do also allow children at this facility which may also be a trigger for some. The front office staff aren't as friendly but they are there and they do their job.

Describe the costs associated with your care under Ernest Zeringue at California IVF.

So far I have paid $80 out of pocket for what my insurance has not covered. All medications were through my own pharmacy and my trigger Injections were paid out of pocket through a contracted pharmacy.

Doctor

Ernest Zeringue

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Ernest Zeringue California IVF

2019, Unsuccessful

Age 42

Uterine Fibroids

Latinx

Black or African-American

Income $50K - $99K

Nurse or HC Services

1st of 4 Docs

1 IUI With Other Docs

IVF With Other Docs

Doesn't Recommend

Unsuccessful

Review of

Pravin Goud California IVF

They [California IVF] seem disorganized when it comes to your medical records. They don't seem to care why you're there for the first time. I had to ask from desk to get to know my care coordinator. A bit cold and distant. ... Post op, my procedure was unsuccessful because I actually had a fibroid (?), and the clinic didn't have the appropriate equipment to handle it (?). ... All praise to my care coordinator who seem to care about me. ...

How was your experience with Pravin Goud at California IVF?

Dr.Goud seems unprepared in this field in comparison to other fertility doctors I had received treatment in the past. There were too many red flags considering my diagnosis: uterine fibroids. During a saline ultrasound one intramural fibroid and a polyp have been visualized. During my pre-op, I've asked him again about myomectomy and he affirmed only a polyp would be removed. I was very confused since it was a conflicted information. Post op, my procedure was unsuccessful because I actually had a fibroid (?), and the clinic didn't have the appropriate equipment to handle it (?). I've been under sedation for nothing and cost me $700 out of pocket to cover anesthesia costs. The procedure total was $2250 and the clinic will send me refund check of $1550. I flew out of town, reserved a hotel, and came back home with the same problem. He was absolutely incompetent for miscalculating my procedure, put me at risk for nothing, wasted my time and money, and never followed up on my condition. I asked to switch providers for my follow up.

What's one piece of advice would you give a prospective patient of Pravin Goud at California IVF?

Please tell him you have read his reviews and ask why his successful pregnancy rates are so low. Take notes, ask for consultation summary, compare notes during follow up appointments since he's so forgetful.

During treatment, were you treated like a number or a human with Pravin Goud at California IVF?

Dr. Goud treated me like a number, never bothered to call me by my name even prior to my hysteroscopy recommeded by him. He lacks bed side manners, had given me conflicted information on my procedure, and the explanation on treatment given were never throughout. He seems very forgetful and clearly didn't review my medical records prior to procedure. After the failed procedure ( myomectomy recommended and never performed), preventive antibiotics were never prescribed. Dr. Goud has tried "to run for the hills" after miscalculating my procedure. No follow up from him or an apology.

Describe the protocols Pravin Goud used in your cycles at California IVF and their degree of success.

I had to had one intramural fibroid removed and he failed my procedure. I've been taking bcps prior to my first saline ultrasound and continue on.

Describe your experience with your nurse at California IVF. (Assigned nurse: Valerie and Sylvia)

Valerie, care coordinator and Sylvia, OR Nurse are the reasons I'l be back to this clinic. Absolutely phenomenal.

Describe your experience with California IVF.

They seem disorganized when it comes to your medical records. They don't seem to care why you're there for the first time. I had to ask from desk to get to know my care coordinator. A bit cold and distant. My pre-op Nurse was very robotic ( clearly a rookie) but she was acting like reading a script. Just care and compassion, please. It's a fertility clinic. Are you building a family or is it a busine$$ of fertility? All praise to my care coordinator who seem to care about me.

Describe the costs associated with your care under Pravin Goud at California IVF.

Saline ultrasound $600, hysteroscopy $2250 ( got $1550 refund), still had to pay $700 for sedation costs. $15K if I proceed with embryo adoption.

Describe Pravin Goud's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.

I had the choice for 1 or 2 to be transferred.

What specific things went wrong at California IVF?

Failed to call in prescriptions to pharmacy
Failed to order appropriate test
Provided conflicting information
Failed to convey critical information
Scheduled the wrong procedure

Describe the specific things that went wrong at California IVF.

Dr. Goud didn't follow basic protocol after hysteroscopy by not calling Rx antibiotics or when to call the clinic for ex. excessive bleeding, etc. I had to ask for IV pain meds due to bad cramps ( isn't obvious?) after waking up from sedation. (post op).

Doctor

Pravin Goud

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Pravin Goud California IVF

2019, Unknown Success

Age 32

Male Factor

European

East Asian

Income $50K - $99K

Teacher

Only Doc Seen

IVF With Other Docs

Neutral

Strongly Recommends

Success w/ Doc Too early to know

Review of

John Gould California IVF

He [Dr. Gould] said because we were a young couple that the extractions would be beneficial. He definitely explained the difference between the types of treatment we could receive ... The doctor was very attentive. He explained every part of the procedure. He laid out a decent plan for us and let us know potential risks and what he would do if he was in our shoes. I am a type a person, and he let me ask all of my questions and gave us very thorough answers.

This clinic [California IVF] came highly recommended. It is in a great location, it is very inviting, and is easy to book a consultation. ... The nursing staff is knowledgeable and patient. They would re-explain what was happening if the doctor had stepped out. They never once were frustrated with a number of questions I would ask. They’re always kind and considerate of what the situation

How was your experience with John Gould at California IVF?

The doctor was very attentive. He explained every part of the procedure. He laid out a decent plan for us and let us know potential risks and what he would do if he was in our shoes. I am a type a person, and he let me ask all of my questions and gave us very thorough answers.

What's one piece of advice would you give a prospective patient of John Gould at California IVF?

I would bring in all lab results that you have already done with your current provider. I would also bring in a list of questions so that he could answer them.

During treatment, were you treated like a number or a human with John Gould at California IVF?

Dr. Goud was kind and took a long time to explain everything to us. We brought in a lot of our own lab results already and he went through each and everyone to let us know what was best for us. I am very thankful for the time that he took to explain everything to us. Our diagnosis was new and the wound was still fresh. He made us feel better and was excited that we were still young.

Describe the protocols John Gould used in your cycles at California IVF and their degree of success.

Dr. Gould Said the two most important things to pay attention to our air quality in number of eggs. He said because we were a young couple that the extractions would be beneficial. He definitely explained the difference between the types of treatment we could receive. At the end my husband and I decided to use said the two most important things to pay attention to our air quality in number of eggs. He said because we were a young couple that the extractions would be beneficial. He definitely explained the difference between the types of treatment we could receive. At the end my husband and I decided to use PGS and choose the sex of the baby. However, there was no pressure either way. He did suggest to do to retrievals if we were thinking of doing gender selection. We have not finished the retrievals yet, but I am scheduled to do them in the next three weeks.

Describe your experience with the nursing staff at California IVF.

The nursing staff is knowledgeable and patient. They would re-explain what was happening if the doctor had stepped out. They never once were frustrated with a number of questions I would ask. They’re always kind and considerate of what the situation

Describe your experience with California IVF.

This clinic came highly recommended. It is in a great location, it is very inviting, and is easy to book a consultation. They have a very high success rate and they have one of the best embryologists in the state

Describe the costs associated with your care under John Gould at California IVF.

Our treatment plan was to egg retrieval’s, PGS, and one transfer. The total for that is $26,000. My medication was $6000. So total hour procedure is 32,000.

Describe John Gould's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.

Our doctor definitely urged us to consider single embryo transfer. He said a lot of couples choose multiple transfer, but he said to remember the risks of carrying twins. He also reminded us that another transfer in the future would be $4000 ( Plus the cost of medication).

Doctor

John Gould

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

John Gould California IVF

2018 - 2019, Unsuccessful

Age 34 - 35

1 IVF

European

Income $0 - $49K

Only Doc Seen

Neutral

Strongly Recommends

Unsuccessful

Review of

Pravin Goud California IVF

He [Dr. Goud] is very calming and friendly but doesn't talk alot. I do not like that he doesn't call himself with bad news or any news has his staff. He was at all my appointment and never waited long. Appointment were very fast but still thorough etc ... For egg retrieval I started with birth control then did injections of gonal f , cetrotide, and with lupron trigger also had a pill I took forget the name... For frozen embryo transfer I did 23 days of lupron injections then estrodial patches 2 every other day and progesterone suppositories 3 a day

I personally love this clinic [California IVF Fertility Center] there organized and quick. I never wait long for appointments and easy to schedule appointments when needed. They always answer there phone and return calls promptly. They are professional and friendly ... Was very fast and seemed to do generic order of tests and appointment the Dr never calls with the news always has his nurse do it

How was your experience with Pravin Goud at California IVF?

He is very calming and friendly but doesn't talk alot. I do not like that he doesn't call himself with bad news or any news has his staff. He was at all my appointment and never waited long. Appointment were very fast but still thorough etc

What's one piece of advice would you give a prospective patient of Pravin Goud at California IVF?

Ask a lot of questions as he doesn't always explain all the steps

During treatment, were you treated like a number or a human with Pravin Goud at California IVF?

Was very fast and seemed to do generic order of tests and appointment the Dr never calls with the news always has his nurse do it... Otherwise they are very friendly and the staff is quick to respond

Describe the protocols Pravin Goud used in your cycles at California IVF and their degree of success.

For egg retrieval I started with birth control then did injections of gonal f , cetrotide, and with lupron trigger also had a pill I took forget the name... For frozen embryo transfer I did 23 days of lupron injections then estrodial patches 2 every other day and progesterone suppositories 3 a day... Getting ready to start second transfer

Describe your experience with your nurse at California IVF. (Assigned nurse: Stacey whitaker)

They are absolutely amazing!!! They always respond on the same day and always get all the information I request. There polite and always smiling.

Describe your experience with California IVF.

I personally love this clinic there organized and quick. I never wait long for appointments and easy to schedule appointments when needed. They always answer there phone and return calls promptly. They are professional and friendly

Describe the costs associated with your care under Pravin Goud at California IVF.

Was $9500 for egg retrieval and embryo freezing and monitoring included a fresh transfer which they no longer do there so was charged a additional $2900 before frozen transfer also paid $1500 for icsi also $250 per consultation

Describe Pravin Goud's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.

He allowed to be my decision ... Which I like because I want to transfer two embryos each time

Doctor

Pravin Goud

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Pravin Goud California IVF

2014 - 2018, Successful

Age 36 - 40

2 IVF

1 Egg Freezing

2 Embryo Freezing

Male Factor

Poor Egg Quality

Ashkenazi Jewish

Income $100K - $199K

Nurse or HC Services

1st of 2 Docs

6 IUI With Other Docs

Donor Sperm

Strongly Recommends

Successful

Review of

Ernest Zeringue California IVF

[Dr. Ernest Zeringue] is very kind and seems to be highly intelligent with deep understanding of his field of work. For instance, he knows a lot about diet related to fertility not just the medications/treatments. He is honest about chances of success but open to trying a lot if you are...In speaking with Zerengue he had excellent bed side manners

Beautiful facility [Califorina IVF: Davis Fertility Center] with kind/effective staff generally speaking. I do have concern about the quality of the embryologists involved in my treatments so far because I had the unfortunate experience of one if my embryos getting stuck in the cryotube it was frozen in and on the day of my transfer they were unable to retrieve it for a transfer without destroying it.

How was your experience with Ernest Zeringue at California IVF?

Dr zerengue is very kind and seems to be highly intelligent with deep understanding of his field of work. For instance, he knows a lot about diet related to fertility not just the medications/treatments. He is honest about chances of success but open to trying a lot if you are.

What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?

This is true for any fertility doctor, you gotta just get back on that horse and keep trying.

During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?

In speaking with Zerengue he had excellent bed side manners but no matter what, in medical facilities I feel like a number because the visits don't always include face time with doctors and you just know you are one of their many patients

Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.

I don't recall treatment strategy for me.

Describe your experience with your nurse at California IVF. (Assigned nurse: Linda Goldsworth)

Linda was always kind and on top of it so to speak

Describe your experience with California IVF.

Beautiful facility with kind/effective staff generally speaking. I do have concern about the quality of the embryologists involved in my treatments so far because I had the unfortunate experience of one if my embryos getting stuck in the cryotube it was frozen in and on the day of my transfer they were unable to retrieve it for a transfer without destroying it. I only had 2 embryos to work with from that cycle. I was only reimbursed about $1000 for the entire cycle because of the mistake.

Describe the costs associated with your care under Ernest Zeringue at California IVF.

Including medication about $30,000 for one ivf cycle and $10,000 to freeze eggs only.

Describe Ernest Zeringue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.

I don't know much about this because I elected for single transfer when I did the one transfer I had

What specific things went wrong at California IVF?

Lost or damaged samples

Describe the specific things that went wrong at California IVF.

I already explained the tragedy of one of my 2 available embryos getting stuck in the cryotube and they were unable to retrieve it on day of my transfer without destroying it.

Doctor

Ernest Zeringue

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Ernest Zeringue California IVF

2018, Unsuccessful

Age 34

Diminished Ovarian Reserve

European

Income $100K - $199K

Teacher

Only Doc Seen

IUI With Other Docs

Strongly Recommends

Unsuccessful

Review of

Pravin Goud California IVF

At my first consultation I felt like a number and everything was generic. ... He [Dr. Goud] apologized sincerely for it taking a few weeks before everyone realized that my situation was not improving. I really appreciated that. ... It was discovered that I have diminished ovarian reserve. ... When we discussed treatments he was willing for me to try IUI instead of IVF. He never pushed treatments or medication on me.

I was always able to schedule quickly and when it was convenient for me. I never had an appointment canceled. At times they [CA IVF] would be running behind and the wait would be long but that wasn’t every time. I was able to get an IUI on a Saturday and call and get a response when needed. ... I did not always have Rachel as a nurse and I definitely missed her when she wasn’t there. ... I had many other kind nurses but Rachel really stood out.

How was your experience with Pravin Goud at California IVF?

At my first consultation I felt like a number and everything was generic. But he did seem confident that I could get pregnant. After a few setbacks it was discovered I needed surgery. He apologized sincerely for it taking a few weeks before everyone realized that my situation was not improving. I really appreciated that. That he acknowledged what I was feeling. When we discussed treatments he was willing for me to try IUI instead of IVF. He never pushed treatments or medication on me. I felt like I had control of my care in that aspect. I always felt comfortable and taken care of while under his care.

What's one piece of advice would you give a prospective patient of Pravin Goud at California IVF?

Ask questions whenever you feel like something hasn’t been fully explained.

During treatment, were you treated like a number or a human with Pravin Goud at California IVF?

He always remembered me when he came in the room. Remembered the surgery he had performed for me. But after having a chemical pregnancy he did not remember that it had happened and he didn’t remember how many IUI’s had been done. But, overall I did feel like he was doing treatments that were right for my body and situation.

Describe the protocols Pravin Goud used in your cycles at California IVF and their degree of success.

It was discovered I needed to surgery as I had multiple polyps in my uterus. Dr. Goud successfully performed that procedure for me. I think had a saline ultrasound which showed a clean uterus and open tubes. It was discovered that I have diminished ovarian reserve. My baseline follicle count was always below 5. I was upfront with our decision to not pursue IVF at that time. Dr. Goud never pushed that on us and was willing to try IUI cycles. Our first cycle was with letrozole cycle days 5-9. A trigger shot of pregnyl cycle day 13. We did IUI cycle day 15. A booster shot of pregnyl cycle day 16 and 19. That cycle was not successful. We immediately started a second cycle. This time with letrozole all on cycle day 3 and follistim injectable. We added the injectable with the hope of getting more follicles. Adding follistim got me 3 follicles instead of just one. This time we did IUI in cycle day 12. Again with pregnyl trigger and booster shots. This IUI cycle resulted in a chemical pregnancy. Our third and final IUI was just like our second. Since those medications had worked we tried it again. This cycle was unsuccessful.

Describe your experience with your nurse at California IVF. (Assigned nurse: Rachel )

My regular nurse Rachel was wonderful. Very compassionate, kind, understanding. I did not always have Rachel as a nurse and I definitely missed her when she wasn’t there. But if I needed to call in for a question she was who I spoke to. I had many other kind nurses but Rachel really stood out.

Describe your experience with California IVF.

I was able to get my initial appointment very quickly. I was always able to schedule quickly and when it was convenient for me. I never had an appointment canceled. At times they would be running behind and the wait would be long but that wasn’t every time. I was able to get an IUI on a Saturday and call and get a response when needed.

Describe the costs associated with your care under Pravin Goud at California IVF.

For an IUI we paid for a cycle day 3 ultrasound ($300), an appointment to check follicle growth and to be given trigger instructions (about $265) and the insemination and sperm wash ($290). Letrozole cost $12 at Costco, Pregnyl was almost $100 through the pharmacy the clinic uses, and Follistim was almost $600. There are discounts available for my husband being a veteran they we used for our last cycle. Other appointments were covered by our insurance.

What specific things went wrong at California IVF?

Failed to call in prescriptions to pharmacy

Describe the specific things that went wrong at California IVF.

When ordering IUI medications my nurse was wonderful in feeling ya the cheapest place to fill the letrozole. But my injectables and trigger shot were not send the the pharmacy in a timely manner and I had to call and ask for it to be faxed again.

Doctor

Pravin Goud

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Pravin Goud California IVF

2018, Unsuccessful

Age 39

2 IUI

European

Income $50K - $99K

Lawyer

Only Doc Seen

Fertility Medications With Other Docs

Doesn't Recommend

Unsuccessful

Review of

Pravin Goud California IVF

I was never given a diagnosis, except that since all the tests appeared normal, it must be an egg quality issue, which I assume means unexplained infertility. There was one time that he [Dr. Goud] returned my call and was attentive and compassionate.... He is a kind person overall and he seems to know what he’s doing, but during my appointments, he seemed very rushed, like he was halfway out the door, and pushing me off to medical assistants to answer my questions.

I found the staff [California IVF: Davis Fertility Ctr] overall chaotic and disorganized. The follow through for medical records was terrible. The compassion felt totally artificial.... Negatives: Medical advice from insurance coordinator. Chaos from nursing staff, lack of follow through, artificial compassion. I never even got a diagnosis and did not have the feeling that my care was comprehensive or tailored to me as an individual. Positives: Great andrologist, doctors were kind, everyone was responsive, easy to get an appointment.

How was your experience with Pravin Goud at California IVF?

I was never given a diagnosis, except that since all the tests appeared normal, it must be an egg quality issue, which I assume means unexplained infertility. There was one time that he returned my call and was attentive and compassionate. I had been given off the Wall medical advice from the insurance coordinator and he called to give me an actual medical opinion and set my mind at ease. He is a kind person overall and he seems to know what he’s doing, but during my appointments, he seemed very rushed, like he was halfway out the door, and pushing me off to medical assistants to answer my questions. I felt like some of the answers he gave me were incomplete and I had to say “why didn’t you tell me that?” later on. I didn’t feel that my care was tailored to me as an individual.

What's one piece of advice would you give a prospective patient of Pravin Goud at California IVF?

I would just be very persistent at getting all the information, take notes, ask that treatment is tailored to me, etc.

During treatment, were you treated like a number or a human with Pravin Goud at California IVF?

I was never given a diagnosis, except that since all the tests appeared normal, it must be an egg quality issue, which I assume means unexplained infertility. There was one time that he returned my call and was attentive and compassionate. I had been given off the Wall medical advice from the insurance coordinator and he called to give me an actual medical opinion and set my mind at ease. He is a kind person overall and he seems to know what he’s doing, but during my appointments, he seemed very rushed, like he was halfway out the door, and pushing me off to medical assistants to answer my questions. I felt like some of the answers he gave me were incomplete and I had to say “why didn’t you tell me that?” later on. I didn’t feel that my care was tailored to me as an individual.

Describe the protocols Pravin Goud used in your cycles at California IVF and their degree of success.

IUI because that’s what I wanted to pursue. I didn’t have a good feeling for why I needed IUI, so after 2 attempt, we quit.

Describe your experience with your nurse at California IVF. (Assigned nurse: Rachael)

I found the staff overall chaotic and disorganized. The follow through for medical records was terrible. The compassion felt totally artificial. One of the assistants told me it was fine to drink alcohol. The insurance coordinator told me at one point, when I called to talk to the doctor, that I was probably getting my period at 3 dpo after ovulation.

Describe your experience with California IVF.

Negatives: Medical advice from insurance coordinator. Chaos from nursing staff, lack of follow through, artificial compassion. I never even got a diagnosis and did not have the feeling that my care was comprehensive or tailored to me as an individual. Positives: Great andrologist, doctors were kind, everyone was responsive, easy to get an appointment.

Describe the costs associated with your care under Pravin Goud at California IVF.

I have still not been billed. Significant delay.

What specific things went wrong at California IVF?

Provided conflicting information
Failed to convey critical information

Describe the specific things that went wrong at California IVF.

Multiple people told me it was okay to drink alcohol while on a medicated cycle. Only on the second conversation w/ the doctor and with me pressing him on a specific study, did he admit that it could hurt my egg quality. The insurance coordinator told me I was probably having my period at 4 dpo on a medicated IUI when I called to talk to a doctor or nurse about pain and cramping.

Doctor

Pravin Goud

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Pravin Goud California IVF

2013 - 2018, Successful

Age 29 - 34

1 IVF

Male Factor

Income $50K - $99K

Teacher

Only Doc Seen

Strongly Recommends

Successful

Review of

Ernest Zeringue California IVF

Dr. Z [Zeringue] is very knowledgeable about his field! He was wonderful about explaining exactly what we needed to do, straightforward about any risks, but also personable. He made himself available for any questions or concerns we had. I would recommend Dr. Z to anyone!... He would always make sure I was comfortable and good to go before we proceeded with anything. And the nursing staff and patients advocate are exceptional. When we went back for the second transfer 3 years later, I really felt like they were all so excited for us and loved meeting our daughter. We had a great experience there!

I really can’t think of any negatives at this point. We had a truly great experience there. The clinic [California IVF] is knowledgeable and i feel they stay on top of the new medical advancements in fertility treatments. They also offer military discount which was a HUGE help for us!... They [nurses] were excellent! They are very knowledgeable but also you could tell they were truly compassionate for their patients and passionate about their job! We had Janet as a nurse first and then care coordinator half way through our first treatment.

How was your experience with Ernest Zeringue at California IVF?

Dr. Z is very knowledgeable about his field! He was wonderful about explaining exactly what we needed to do, straightforward about any risks, but also personable. He made himself available for any questions or concerns we had. I would recommend Dr. Z to anyone!

What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?

Go! He gave us our daughter and had sense protected his practice even more. I highly recommend him!

During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?

I felt like Dr. Z was good about being available to answer questions. He would always make sure I was comfortable and good to go before we proceeded with anything. And the nursing staff and patients advocate are exceptional. When we went back for the second transfer 3 years later, I really felt like they were all so excited for us and loved meeting our daughter. We had a great experience there!

Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.

I really don’t remember the exact procedures. I know I took follistem. Had an egg retrieval, Isco performed and transfer on day 5 or 7 I believe. We transferred 2 and froze the other 4. The transfer didn’t take so 2 months later we transferred 2 more and we got pregnant with our daughter. 3 years later we went back and transferred the final 2 embryos. The quality of these embryos was not rated very well and they did not take.

Describe your experience with your nurse at California IVF. (Assigned nurse: Janet)

They were excellent! They are very knowledgeable but also you could tell they were truly compassionate for their patients and passionate about their job! We had Janet as a nurse first and then care coordinator half way through our first treatment. Holly our first care coordinator (who was also amazing) went on maternity leave so Janet took over our case. Then we also had her our second time around 3 years later. She was wonderful! The other staff at the facility is great too. I don’t remember any of the other names, but they were all very caring.

Describe your experience with California IVF.

I really can’t think of any negatives at this point. We had a truly great experience there. The clinic is knowledgeable and i feel they stay on top of the new medical advancements in fertility treatments. They also offer military discount which was a HUGE help for us!

Describe the costs associated with your care under Ernest Zeringue at California IVF.

The egg retrieval and first transfer were $12,500 for military in 2013/2014. Each transfer after that was $2,500 with military discount

Describe Ernest Zeringue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.

He gave us the otption to choose 1 or 2 embryos. We chose to have 2 transferred each of the 3 times just because we really didn’t mind the risk of twins. But I felt like he really told us the risks of multiples from transferring 2.

Doctor

Ernest Zeringue

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Ernest Zeringue California IVF

2018, Unsuccessful

Age 33

European

Income $100K - $199K

2nd of 2 Docs

6 IUI With Other Docs

Donor Sperm

LGBTQ+

Doesn't Recommend

Unsuccessful

Review of

Gary Gross California IVF

Our first consultation was not very informative. We were told we were going to get an ultersound but that never happened. We were given information that we already knew. And the dr. [Dr. Gross] Just kept talking about money....I was at this clinic for a very short time but long enough to know I didnt trust them. I was treated very much like a number. I cant say to much about the dr because I was there enough time to get a good indication of the work being done.

I had high Hope's for this clinic [CA IVF] as I had 5 unsuccessful iui. With another place.I was very disappointed with how things went. The staff lost my paper work I faxed over. I never got a return call. I could never get in contact with my coordinator. I was told that my first initial visit would be $200.00 but they charged my insurance $500.00 I didnt even get an ultersound.... Strengths would be the facility. It's new and super nice inside. Its clean and looks very professional. Weakness would be the communications, and staff organization. They need to work on realizing this is the hardest time in a couples life.

How was your experience with Gary Gross at California IVF?

I was at this clinic for a very short time but long enough to know I didnt trust them. I was treated very much like a number. I cant say to much about the dr because I was there enough time to get a good indication of the work being done. I just know for me the dr. Weren't very friendly.

What's one piece of advice would you give a prospective patient of Gary Gross at California IVF?

Don't go to this place

During treatment, were you treated like a number or a human with Gary Gross at California IVF?

Describe the protocols Gary Gross used in your cycles at California IVF and their degree of success.

No treatment. I had my HSG test done here but nothing else. I left before starting treatment.

Describe your experience with your nurse at California IVF.

The nurse coordinator I was given was terrible. I would call her and leave a message. Then i wouldnt never hear back. This would happen all the time. I would be told they hadn't received paper work that I had faxed a week prior but never told me.

Describe your experience with California IVF.

Strengths would be the facility. It's new and super nice inside. Its clean and looks very professional. Weakness would be the communications, and staff organization. They need to work on realizing this is the hardest time in a couples life. They need to understand that this process for people is very overwhelming and they dont need the extra stress of just trying to get in contact with their coordinator.

Describe the costs associated with your care under Gary Gross at California IVF.

$300.00 I had my HSG test done here.but no other treatment

What specific things went wrong at California IVF?

Lost paperwork
Failed to call with results
Provided conflicting information

Describe the specific things that went wrong at California IVF.

I had high Hope's for this clinic as I had 5 unsuccessful iui. With another place.I was very disappointed with how things went. The staff lost my paper work I faxed over. I never got a return call. I could never get in contact with my coordinator. I was told that my first initial visit would be $200.00 but they charged my insurance $500.00 I didnt even get an ultersound. They were very much pushing IVF and I didnt feel comfortable doing this with them. I decided to not continue although they were close to my house.

Doctor

Gary Gross

Humanity

Communication

Trustworthiness

Compassion

Explained risks

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Gary Gross California IVF

2018, Unknown Success

Age 29

Recurrent Pregnancy Loss

European

Income $50K - $99K

Teacher

Only Doc Seen

Fertility Medications With Other Docs

Strongly Recommends

Success w/ Doc Not sure

Review of

Pravin Goud California IVF

He gave us very thorough information and listened to all of the details of everything that we have gone through up to this point. We didn't feel rushed to get out of there....Dr. Goud ordered a host of blood tests to be done to explain my 4 miscarriages including, but not limited to, a thyroid panel. He also suggested Counsyl genetic testing that screen for 200 genetic diseases that my husband or I may have. I will be having a Saline Ultrasound and my husband will be having a sperm analysis to determine what our next steps will be.

The clinic [CA IVF: Davis Fertility Ctr] is very clean and warm feeling.... The clinic is in a central location and easy to find. They are also very easy to contact and make appointments with. When I called, I was able to get an appointment for the very next day.... The nurses were kind and welcoming on the first day. However, when we had to go back to pick up our kits for Counsyl genetic testing, they were very unorganized. It seemed as if they didn't know why we were there and they couldn't find the kits to give us. We had to wait awhile to receive the correct kits.

How was your experience with Pravin Goud at California IVF?

So far, there is nothing that I can say wrong about Dr. Pravin Goud. We are having a great experience with our first fertility doctor. He is doing what he can to ensure that we get our rainbow baby. He was truthful and honest, but also warm and sincere.

What's one piece of advice would you give a prospective patient of Pravin Goud at California IVF?

Ask every question you can think of. Write them down before you go. He will answer them all as he is very knowledgeable.

During treatment, were you treated like a number or a human with Pravin Goud at California IVF?

He gave us very thorough information and listened to all of the details of everything that we have gone through up to this point. We didn't feel rushed to get out of there. He gave us information that my regular OB doctor had never told us.

Describe the protocols Pravin Goud used in your cycles at California IVF and their degree of success.

We do not have any results yet but Dr. Goud ordered a host of blood tests to be done to explain my 4 miscarriages including, but not limited to, a thyroid panel. He also suggested Counsyl genetic testing that screen for 200 genetic diseases that my husband or I may have. I will be having a Saline Ultrasound and my husband will be having a sperm analysis to determine what our next steps will be.

Describe your experience with the nursing staff at California IVF.

The nurses were kind and welcoming on the first day. However, when we had to go back to pick up our kits for Counsyl genetic testing, they were very unorganized. It seemed as if they didn't know why we were there and they couldn't find the kits to give us. We had to wait awhile to receive the correct kits.

Describe your experience with California IVF.

The clinic is very clean and warm feeling. The website is SUPER helpful and answers almost any question you can possibly have. The clinic is in a central location and easy to find. They are also very easy to contact and make appointments with. When I called, I was able to get an appointment for the very next day.

Describe the costs associated with your care under Pravin Goud at California IVF.

He talked to us about the egg freezing, IVF itself, and the medications involved. The cost was upwards of $25,000. Since our main problem is Recurrent Pregnancy Loss, we are candidates of IVF with PGS which is even more costly.

Describe Pravin Goud's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.

We have not gotten to this step yet.

Doctor

Pravin Goud

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Pravin Goud California IVF

2017, Successful

Age 28

1 IVF

PCOS

European

Income $100K - $199K

Teacher

2nd of 2 Docs

1 IVF With Other Docs

Donor Sperm

LGBTQ+

Strongly Recommends

Successful

Review of

Ernest Zeringue California IVF

As the owner of the clinic, Dr. Zeringue took us on as his own patients and ensured that everything was done to have the best results the second time....He clearly an expert in the field. He is able to communicate his knowledge in a way that makes sense as a patient...Each IVF process had many challenges and trials, but we are overall very happy with how he helped us...he did increase my amount of medication slightly. I don't recall the specific medications.

It is an organized and professional clinic [CA IVF]. The only weakness I would give is insurance coordination. I've been dealing with having my treatments covered for the last year. The insurance company blames and the clinic, and the clinic blames the insurance company....We loved working with Linda. She was in constant communication with us, and always made us feel that we could ask any questions along the way. She is also very compassionate and truly cares about her patients.

How was your experience with Ernest Zeringue at California IVF?

He clearly an expert in the field. He is able to communicate his knowledge in a way that makes sense as a patient. We had our first child under his care in 2016 and we are due in April of 2018 with our second. Each IVF process had many challenges and trials, but we are overall very happy with how he helped us.

What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?

As with any doctor, go into the process knowing that there will be challenges. My wife and I are confident that we were in the best care with Dr. Zeringue.

During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?

He and his nurse took a real interest in our situation. We originally saw Dr. Lovely at the same clinic. We did not get the results we wanted after we had a failed cycle with no embryos. As the owner of the clinic, Dr. Zeringue took us on as his own patients and ensured that everything was done to have the best results the second time.

Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.

We did reciprocal IVF. I went through the egg retrieval and my wife carried the embryos. After our failed cycle, and were transferred to Dr. Zeringue, he did increase my amount of medication slightly. I don't recall the specific medications.

Describe your experience with your nurse at California IVF. (Assigned nurse: Linda Goldsworth )

We loved working with Linda. She was in constant communication with us, and always made us feel that we could ask any questions along the way. She is also very compassionate and truly cares about her patients.

Describe your experience with California IVF.

We loved working with the doctor and nurse. It is an organized and professional clinic. The only weakness I would give is insurance coordination. I've been dealing with having my treatments covered for the last year. The insurance company blames and the clinic, and the clinic blames the insurance company.

Describe the costs associated with your care under Ernest Zeringue at California IVF.

Our first two cycles were about $25,000 for the first child. Our embryo transfer was about $5,000.

Describe Ernest Zeringue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.

Because of their increase in success rates, the doctor was very confident in recommending a single embryo transfer.

Doctor

Ernest Zeringue

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Ernest Zeringue California IVF

2017, Unsuccessful

Age 41

2 IVF

Middle Eastern

Income $50K - $99K

Entrepreneur

1st of 2 Docs

3 IUI With Other Docs

Doesn't Recommend

Unsuccessful

Review of

Ernest Zeringue California IVF

He's [Dr. Zeringue] great ..fun. informative. Very knowledgeable. I worry that they don't test for any levels at this clinic. Every fee needs to be paid upfront and the transfer room was not a sterile environment like the retrieval room. I feel like trying different protocols just seems like a waste of time when you are 40 years old. I feel that they should have had me at the peak dosages instead of learning as we go with my body response.

Long wait times this clinic [CA IVF] was very busy all the time. Long wait times all the time. The staff were friendly, doctors are knowledgeable...i just think if you want a more direct approach, you have to ask a lot of questions...Wasn't told to begin birth control for 2nd cycle. So I had to wait another month...They are a busy clinic. Sometimes wait times were in excess of an hour...Linda was great. Friendly and understanding. I had one pet peeve and that was that not 1 nurse could give me an iv.

How was your experience with Ernest Zeringue at California IVF?

He's great ..fun. informative. Very knowledgeable. I worry that they don't test for any levels at this clinic. Every fee needs to be paid upfront and the transfer room was not a sterile environment like the retrieval room. I feel like trying different protocols just seems like a waste of time when you are 40 years old. I feel that they should have had me at the peak dosages instead of learning as we go with my body response.

What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?

Be prepared to wait

During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?

They are a busy clinic. Sometimes wait times were in excess of an hour.

Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.

My first protocol included a long Lupron cycle. I only had 3 eggs. The 2nd was a very short Lupron protocol and added metronome, I had 10 eggs. I dont think freeze all cycles are the best in older women. I had 8 embryos at day 4 and only 2 at day 6. I think we should have tried to transfer on day 3 and froze the rest

Describe your experience with your nurse at California IVF. (Assigned nurse: Linda)

Linda was great. Friendly and understanding. I had one pet peeve and that was that not 1 nurse could give me an iv. The embriologist had to do it, and even that was after 4 pokes in. I felt like a pin cushion. I think overall I was poked over 15 times for 2 ivs

Describe your experience with California IVF.

Long wait times this clinic was very busy all the time. Long wait times all the time. The staff were friendly, doctors are knowledgeable...i just think if you want a more direct approach, you have to ask a lot of questions. This was all new to me and I didn't know what to ask. I had a cyst the entire two cycles which I think we all thought was a follicle. It's smart to do a lot of research before you go

Describe the costs associated with your care under Ernest Zeringue at California IVF.

Treatment, icsi, and transfer are 3 different fees and well as blood tests.

Describe Ernest Zeringue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.

N/a

What specific things went wrong at California IVF?

Provided conflicting information
Failed to convey critical information

Describe the specific things that went wrong at California IVF.

Wasn't told to begin birth control for 2nd cycle. So I had to wait another month

Doctor

Ernest Zeringue

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Ernest Zeringue California IVF

2017, Unsuccessful

Age 34

3 IUI

1 IVF

1 Egg Freezing

Unexplained

Latinx

Income $100K - $199K

1st of 3 Docs

Doesn't Recommend

Unsuccessful

Review of

Pravin Goud California IVF

Dr. Goud was always polite but our meetings lasted no more than 3 minutes where and then I worked with the coordinator on next steps....The treatment plan wasn’t explained and most of the decisions about the plan seemed to be coming from the coordinators....this lack of communication from him left me feeling insecure about the treatment protocol....Dr. Goud implemented progressive medicine (IUI’s followed by the one IVF I had) to obtain a pregnancy.

Strengths: Easy to get an appointment, great new location [CA IVF - Sac]. Weaknesses: There isn’t a standard way to educate patients. I never had a sit down with my nurse/cooordinator to review the IVF treatment plan. This lack of transparency left me feeling insecure about the treatment protocol because regardless of the outcome proper communication and education ensures that faith in the Dr.’s abilities. I couldn’t communicate directly with my doctor.

How was your experience with Pravin Goud at California IVF?

Dr. Goud was always polite but our meetings lasted no more than 3 minutes where and then I worked with the coordinator on next steps. I understand the medicine can only go so far but this lack of communication from him left me feeling insecure about the treatment protocol. I couldn’t go anywhere else because my insurance only covered services at the clinic he was at.

What's one piece of advice would you give a prospective patient of Pravin Goud at California IVF?

Be direct with him and ask him a lot of questions when he is in the exam room, otherwise you will only be dealing with the coordinators.

During treatment, were you treated like a number or a human with Pravin Goud at California IVF?

The treatment plan wasn’t explained and most of the decisions about the plan seemed to be coming from the coordinators.

Describe the protocols Pravin Goud used in your cycles at California IVF and their degree of success.

I was able to get pregnant without reproductive asssitance, however that ended in a miscarriage. So I was diagnosed with unexplained infertility. Therefore Dr. Goud implemented progressive medicine (IUI’s followed by the one IVF I had) to obtain a pregnancy.

Describe your experience with your nurse at California IVF. (Assigned nurse: Rachael )

Racgael, the asssigned nursing coordinator was great. If my inquiry was urgent, she called back immediately otherwise she always called back at the end of the day. I do wish she used email.

Describe your experience with California IVF.

Strengths: Easy to get an appointment, great new location. Weaknesses: There isn’t a standard way to educate patients. I never had a sit down with my nurse/cooordinator to review the IVF treatment plan. This lack of transparency left me feeling insecure about the treatment protocol because regardless of the outcome proper communication and education ensures that faith in the Dr.’s abilities. I couldn’t communicate directly with my doctor.

Describe the costs associated with your care under Pravin Goud at California IVF.

$15,102, including meds, for 1 medicated cycle, 3 IUI cycles, IVF retrieval. My insurance covered 50% of all services, not the meds.

What specific things went wrong at California IVF?

Failed to call in prescriptions to pharmacy

Describe the specific things that went wrong at California IVF.

During one IUI cycle th Rx wasn’t submitted and I had to follow up.

Doctor

Pravin Goud

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Pravin Goud California IVF

2015, Unsuccessful

Age 33

3 IUI

Endometriosis

Unexplained

European

Income $100K - $199K

Teacher

2nd of 3 Docs

3 IUI With Other Docs

1 IVF With Other Docs

Strongly Recommends

Unsuccessful

Review of

Pravin Goud California IVF

Dr Goud noticed an endometrial cyst and did not discuss it with me at first. This was my only real complaint with him. ... I felt like Dr. Goud was very responsive to my concerns. He tailored my testing to address my concerns and tailored my cycle to address the failed cycles. ... I felt as though Dr. Goud came with a fair amount of knowledge and experience ...

I was impressed with this clinic [California IVF] in that the nurses were responsive and knowledgeable, but all of the treatments were either with my doctor or the doctor on call. ... I liked that they have a partnership with UC Davis, and went so far as to send me to a MFM doctor at UC Davis prior to beginning IUI. ... One thing I didn't like was that when I asked to leave a message for my nurse, the front office would take a message, rather than sending me to her voicemail.

How was your experience with Pravin Goud at California IVF?

I felt as though Dr. Goud came with a fair amount of knowledge and experience. He and the other doctor I saw in the clinic were able to back up everything with the latest research and statistics. It was important to me to have a doctor that not only was forwarding his own knowledge, but had a learning and research based practice, and I felt comfortable with Dr. Goud due to this as he was published in his own research and was curious about making sure he had all the information and testing needed to address my issues.

What's one piece of advice would you give a prospective patient of Pravin Goud at California IVF?

Be open and honest about your concerns, don't be afraid to speak up, because he is open and willing to address these. Don't be afraid to question why they do what they do. I was so confused at first as to why they did things so differently from my previous clinic. An IUI is an IUI is an IUI, right? But both Dr. Goud and Dr. Zeringue (who completed one of my IUIs) were open to this, and backed it all up with research. They never seemed offended or too proud or conceited to answer my questions.

During treatment, were you treated like a number or a human with Pravin Goud at California IVF?

It may have been because I came in guns a'blazin' after my rough experience with my previous doctor, but I felt like Dr. Goud was very responsive to my concerns. He tailored my testing to address my concerns and tailored my cycle to address the failed cycles. They actually refused to start treatment when they were waiting to get results back from some nutritional tests. He listened when I said I'd rather get more testing done on the front end rather than push through and try treatments blindly.

Describe the protocols Pravin Goud used in your cycles at California IVF and their degree of success.

We completed 3 IUIs with letrozole. Dr. Goud wanted to change the medications as I had not had successful cycles with clomid. I believe they may have also tried different sperm washes as well. None of our IUI's resulted in a pregnancy and he recommended we move on to IVF.

Describe your experience with your nurse at California IVF. (Assigned nurse: I don't recall her name)

First I will say after my last experience with a previous clinic in which almost all of my treatments and communication was with the nursing staff or nurse practitioner, I was impressed with this clinic in that the nurses were responsive and knowledgeable, but all of the treatments were either with my doctor or the doctor on call. This clinic only had one more doctor on staff (3) than my previous one (2). My IUI nurse gave me a one-on-one injection class to show how I was to mix, dose, and inject the HCG trigger and my shots after the IUI. One thing I didn't like was that when I asked to leave a message for my nurse, the front office would take a message, rather than sending me to her voicemail. I was always nervous about this, that my message would be jumbled or lost, but was not my experience. My messages were always returned, and not jumbled to my knowledge.

Describe your experience with California IVF.

When I went there, they were between their Sacramento clinic and the Davis clinic. It was a little confusing as I always had to clarify which clinic I was going to and the one in Davis was very small, which made the busy days very awkward, with lots of couples crammed in there, trying not to make eye contact. There was one day we were there for a treatment and the nurses and staff all lined up to applaud and congratulate a couple who was leaving that had gotten pregnant. It was sweet to see what a big deal they made it and the couple left in (happy) tears. They are now settled in another Sacramento clinic and no longer using the others, so the confusion I mentioned before should not be an issue any longer. I liked that they have a partnership with UC Davis, and went so far as to send me to a MFM doctor at UC Davis prior to beginning IUI. Also, when I called to make an appointment for my first IUI, they checked my chart and then told me I couldn't start until the tests the MFM doctor had requested were performed. They apologized profusely, explaining that if I started and the results came back with concern, the cycle would be canceled and they didn't want to risk that. Having come from a clinic that I felt was just herding us through and not doing their due diligence, I couldn't be upset with this and was thankful that they were so thorough.

Describe the costs associated with your care under Pravin Goud at California IVF.

All my visits and testing were covered under my insurance. We paid out of pocket for the IUI's, which were less than $1000 per cycle. We also had to purchase a $100 trigger shot that was used at each cycle.

Describe Pravin Goud's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.

This was not discussed with him as we never completed an IVF cycle with this clinic.

What specific things went wrong at California IVF?

Failed to convey critical information

Describe the specific things that went wrong at California IVF.

Nothing specific or as serious as what I had marked, but I did want to note that during my second IUI, Dr Goud noticed an endometrial cyst and did not discuss it with me at first. This was my only real complaint with him. At first, he said he was just checking on things and tried to make it sound light, but I knew that wasn't true as he had not spent that much time on my ultrasounds or taken pictures of the ultrasounds and color contrasts of the images before. He had noted it in my chart though, so at my next visit, when Dr. Zeringue did the IUI, he mentioned that "with the endometriosis, it may take a little longer." When I questioned him and stated that I didn't have endometriosis, he was the one to tell me that I had an endometrial cyst and while that wasn't a diagnosis, they were just going to operate under the assumption that I had endometriosis.

Doctor

Pravin Goud

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Pravin Goud California IVF

2013 - 2014, Unsuccessful

Age 33 - 34

4 IUI

Endometriosis

PCOS

European

Income $50K - $99K

Sales Representative

1st of 2 Docs

IVF With Other Docs

Doesn't Recommend

Unsuccessful

Review of

Pravin Goud California IVF

Dr. Goud is very nice and is friendly but I do not feel like he made good choices when it came to my treatment. IUI'S were done when it wasn't clear that I had a viable egg and twice, it appeared as though I ovulated before the IUI but he proceed anyway. Also, he did not do adequate testing to ascertain that my tubes were blocked. We did 2 medicated TI cycles and four medicated IUI'S, paid for out of pocket, with blocked tubes later discovered at another clinic. It was also discovered at the other clinic, that I had uterine polyps, which, had my tubes been clear, would have made implantation unlikely.

My first nursing coordinator [at California IVF] never returned my calls. I asked to be switched to someone else and was switched. My 2nd nurse, Rachel, was so nice, always remembered me and was kind and compassionate. Once, she didn't receive the message from the front office that I called so she didn't call me back but I doubt that was her fault.

How was your experience with Pravin Goud at California IVF?

What's one piece of advice would you give a prospective patient of Pravin Goud at California IVF?

Be your own advocate.

During treatment, were you treated like a number or a human with Pravin Goud at California IVF?

Dr. God never seemed to remember me from month to month. He was very nice but often didn't recall the treatment or results from previous cycles. At the end of one cycle, he would recommend a different strategy for the next cycle but not remember he said that when I'd come in the next month.

Describe your experience with your nurse at California IVF.

My first nursing coordinator never returned my calls. I asked to be switched to someone else and was switched. My 2nd nurse, Rachel, was so nice, always remembered me and was kind and compassionate. Once, she didn't receive the message from the front office that I called so she didn't call me back but I doubt that was her fault.

Describe your experience with California IVF.

The clinic is nice and seems to be state of the art.

Describe the costs associated with your care under Pravin Goud at California IVF.

Thus clinic was very expensive and offered no grants or cost saving messures

What specific things went wrong at California IVF?

Lost paperwork
Failed to call with results
Provided conflicting information
Canceled a cycle due to clinic error

Describe the specific things that went wrong at California IVF.

I could only cycle there every other month because they could never manage to get ahold of my insurance company at the beginning of each cycle. I also had a cycle delayed because the front office never gave my nurse the message I called on cycle day 1.

Doctor

Pravin Goud

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Pravin Goud California IVF

2017 - 2018, Unsuccessful

Age 27 - 28

PCOS

Unexplained

Income $50K - $99K

1st of 2 Docs

5 IUI With Other Docs

Donor Sperm

LGBTQ+

Neutral

Unsuccessful

Review of

Ernest Zeringue California IVF

He [Dr. Ernest Zeringue] is very good with communication and asking questions. Whenever this is something I don’t understand he will make sure I do before I leave his office...He always try’s new ways of treatment if the previous was unsuccessful. He is kind and makes sure you feel comfortable while going through the processes of treatment. He is very knowledgeable in his profession and makes things very easy to understand.

The clinic [California IVF] is very clean and basically brand new. The staff is very nice and always makes you feel more at home. They all know you by name and it’s comforting knowing the care enough too. All appointments are smooth and quick so you are not there too long...They [the nurses] answered all my questions when asked...He [Dr. Ernest Zeringue] always try’s new ways of treatment if the previous was unsuccessful. He is kind and makes sure you feel comfortable while going through the processes of treatment. He is very knowledgeable in his profession and makes things very easy to understand.

How was your experience with Ernest Zeringue at California IVF?

He always try’s new ways of treatment if the previous was unsuccessful. He is kind and makes sure you feel comfortable while going through the processes of treatment. He is very knowledgeable in his profession and makes things very easy to understand.

What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?

To make sure you ask all the questions you need answered so you are more comfortable with treatment.

During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?

He is very good with communication and asking questions. Whenever this is something I don’t understand he will make sure I do before I leave his office.

Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.

1: 2.5 mg of Letrozole and trigger 2. 5 mg of letrozole and trigger 3: 5 mg of letrozole and trigger 4: 7.5 mg of letrozole and trigger 5:all 10 2.5 mg of letrozole at once with trigger

Describe your experience with your nurse at California IVF. (Assigned nurse: Samantha Shahin)

They answered all my questions when asked.

Describe your experience with California IVF.

The clinic is very clean and basically brand new. The staff is very nice and always makes you feel more at home. They all know you by name and it’s comforting knowing the care enough too. All appointments are smooth and quick so you are not there too long.

Describe the costs associated with your care under Ernest Zeringue at California IVF.

About $960 per clinic treatment And $250 for medication per treatment

Doctor

Ernest Zeringue

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Ernest Zeringue California IVF

2013 - 2017, Successful

N/A

Age 26 - 30

1 IUI

1 IVF

Unexplained

Black or African-American

Income $50K - $99K

Only Doc Seen

Strongly Recommends

Successful

Review of

Ernest Zeringue California IVF

He [Dr. Zeringue] was very detailed in his depiction of treatment. He showed hurt when we were hurting and happiness when we were happy. Always very nice. From the very beginning we felt we were more than just a number to him. When I cried regarding our chemical pregnancy, he consoled me and spoke to me in detail regarding it and reassured me it was nothing I did wrong. ... He showed compassion and held conversations

The clinic [California IVF: Davis Fertility Center] is new, very spacious, clean and relaxing. The rooms are small, but intimate. The bathrooms are spacious and clean. The egg retrieval room is relaxing with dim lights and very relaxing as well. ... All the nurses, especially Linda and Samantha, as well as Anna go above and beyond to make you feel welcomed and loved. I still keep in contact with them. ...

How was your experience with Ernest Zeringue at California IVF?

He was very detailed in his depiction of treatment. He showed hurt when we were hurting and happiness when we were happy. Always very nice. From the very beginning we felt we were more than just a number to him. When I cried regarding our chemical pregnancy, he consoled me and spoke to me in detail regarding it and reassured me it was nothing I did wrong.

What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?

He is straight forward and blunt, but very compassionate, best of both worlds

During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?

He showed compassion and held conversations

Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.

I was on an antagonist protocol for egg retrieval. Was on 225 iu gonal f, cetrotide and lupron. I had 23 eggs retrieved and 13 embryos frozen. For our transfers I was birth control, lupron and progesterone.

Describe your experience with your nurse at California IVF. (Assigned nurse: Linda )

All the nurses, especially Linda and Samantha, as well as Anna go above and beyond to make you feel welcomed and loved. I still keep in contact with them.

Describe your experience with California IVF.

The clinic is new, very spacious, clean and relaxing. The rooms are small, but intimate. The bathrooms are spacious and clean. The egg retrieval room is relaxing with dim lights and very relaxing as well.

Doctor

Ernest Zeringue

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Operations

Scheduling

Nursing Staff

Review of

Ernest Zeringue California IVF

2017, Unsuccessful

Age 25

14 Fertility Medications

Unexplained

Income $50K - $99K

1st of 2 Docs

3 IUI With Other Docs

Doesn't Recommend

Unsuccessful

Review of

Ernest Zeringue California IVF

timed intercourse [with Dr. Zeringue]. My dosage varied along with my meds. I tried about 11 cycles with femara then eventually added the trigger injection. Eventually we tried Clomid for 5 cycles...It was the same thing every time. Never got pregnant and some times even never had any follicle growth but he still did the same meds the next cycle. After almost a year of nothing he never wanted to do more in-depth tests or change things up

[Staff at California IVF: Davis Fertility Center is] Not motivated to find the problem and eliminate possibilities. Very quick to “diagnose” unexplained infertility. The doctors and nursing staff were nice and didn’t give up which I appreciated. I just wish they wanted to find answers as to why this wasn’t working as bad as we wanted them...It was the same thing every time. Never got pregnant and some times even never had any follicle growth but he still did the same meds the next cycle. After almost a year of nothing he never wanted to do more in-depth tests or change things up

How was your experience with Ernest Zeringue at California IVF?

It was the same thing every time. Never got pregnant and some times even never had any follicle growth but he still did the same meds the next cycle. After almost a year of nothing he never wanted to do more in-depth tests or change things up

What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?

Be your own advocate

During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?

It felt like he didn’t personalize treatment for our needs. Especially when we were just doing monitored medicated timed intercourse cycles

Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.

Went in for a follicle scan CD3-5 then started meds that day for a week or so. Then go in to measure follicles then plan out when to trigger and do the timed intercourse. My dosage varied along with my meds. I tried about 11 cycles with femara then eventually added the trigger injection. Eventually we tried Clomid for 5 cycles.

Describe your experience with your nurse at California IVF.

Nice

Describe your experience with California IVF.

Not motivated to find the problem and eliminate possibilities. Very quick to “diagnose” unexplained infertility. The doctors and nursing staff were nice and didn’t give up which I appreciated. I just wish they wanted to find answers as to why this wasn’t working as bad as we wanted them.

Describe the costs associated with your care under Ernest Zeringue at California IVF.

Insurance covered our TI cycles

Describe Ernest Zeringue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.

None

Doctor

Ernest Zeringue

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Ernest Zeringue California IVF

2020, Consult

Age 32

Lawyer

1st of 6 Docs

IUI With Other Docs

Doesn't Recommend

Unsuccessful

Review of

Pravin Goud California IVF

Poor bedside manner. Did not speak with me and acted annoyed by my questions. Charged my insurance for a full consultation, even though [Dr. Goud] clearly did not review my medical records before providing his medical opinion. Throughout the consult, it was evident he was not listening to me, and continued to address my husband, but not me. Given the lack of communication and feeling like a number

Organization and lack of compassion were the weaknesses of this [California IVF: Daivs] clinic...The doc did not review my records before our meeting, which made the appointment seem a waste of my husband's and my time...I did not feel heard by this doctor and was unable to work with him, especially in a medical treatment that is so personal and invasive. Maybe he clicks better with other patients, but I did not feel comfortable going back to this clinic.

How was your experience with Pravin Goud at California IVF?

I was put off from the first visit and sought a second opinion with another clinic afterward. Poor bedside manner. Did not speak with me and acted annoyed by my questions. Charged my insurance for a full consultation, even though he clearly did not review my medical records before providing his medical opinion. Throughout the consult, it was evident he was not listening to me, and continued to address my husband, but not me. Given the lack of communication and feeling like a number, I did not move forward with this provider.

During treatment, were you treated like a number or a human with Pravin Goud at California IVF?

My doctor sent over the records to his clinic; he allegedly did not receive them. He was late for our appointment. He offered a "consultation" without reviewing my lab results and medical records. Without any prior course of treatment, he recommended we jump straight to using donor eggs or a surrogate; I can't help but notice that it's the most expensive option.

Describe your experience with California IVF.

Organization and lack of compassion were the weaknesses of this clinic, which is why I did not return after initial consultation, sought a second opinion immediately and proceeded with treatment elsewhere. My records were sent from my OBGYN, they not only did not receive them, but did not follow up with the referring provider prior to our visit. The doc did not review my records before our meeting, which made the appointment seem a waste of my husband's and my time. I didn't realize until I went to another clinic that the doc is supposed to review ALL of your lab results before giving you his medical opinion. I did not feel heard by this doctor and was unable to work with him, especially in a medical treatment that is so personal and invasive. Maybe he clicks better with other patients, but I did not feel comfortable going back to this clinic.

Describe the costs associated with your care under Pravin Goud at California IVF.

$1600 for initial consultation

What specific things went wrong at California IVF?

Lost paperwork

Doctor

Pravin Goud

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Clinic

California IVF

Sacramento

Operations

Billing Department

Clinic Atmosphere

Review of

Pravin Goud California IVF

2020, Unknown Success

Age 32

Unexplained

European

Income $100K - $199K

Nurse or HC Services

Only Doc Seen

Fertility Medications With Other Docs

Neutral

Success w/ Doc Too early to know

Review of

Pravin Goud California IVF

My first visit wasn’t as nice, as [Dr. Pravin] he was quick to point out that my husband wasn’t there due to the spur of the moment appointment and him having to work. I felt as if he explained things to me like I had no idea what he was talking about...The second visit went better, and he did well answering any questions I had, but was not forth coming with his findings unless I asked specific questions.

The few times we saw the nurses [of California IVF: Davis Fertility Center] they were very kind, and answered any questions I had...The front desk staff were very friendly. The wait time to get seen was very short (we had 3 days notice of when our first appointment would be due to a cancellation)...So far everything has been billed to insurance and covered. If we proceed with IUI or IVF we will be looking at $5,000-20,000 out of pocket per round

How was your experience with Pravin Goud at California IVF?

My first visit wasn’t as nice, as he was quick to point out that my husband wasn’t there due to the spur of the moment appointment and him having to work. I felt as if he explained things to me like I had no idea what he was talking about. He also made it sound like our only true option would be spending $20k on IVF, although he was agreeable to try TI with ovulation induction. The second visit went better, and he did well answering any questions I had, but was not forth coming with his findings unless I asked specific questions.

What's one piece of advice would you give a prospective patient of Pravin Goud at California IVF?

Pay attention when he talks, because with his heavy accent it is sometimes difficult to understand what he said.

During treatment, were you treated like a number or a human with Pravin Goud at California IVF?

I felt neutral. We have only seen him two times for testing and initial treatment plans. The first initial consult felt very generic, however the visit with the saline ultrasound felt more personalize to me. It is still early in the treatment process to have a good idea of how the relationship will progress during this process.

Describe the protocols Pravin Goud used in your cycles at California IVF and their degree of success.

We have only done one month of birth control to reset my cycle, as my follicles were all different sizes and my lining was very thin. Our next visit will address our next step, although he did say he anticipates needing hormones to thicken my lining.

Describe your experience with the nursing staff at California IVF.

The few times we saw the nurses they were very kind, and answered any questions I had.

Describe your experience with California IVF.

The waiting room was very welcoming, not crowded. The front desk staff were very friendly. The wait time to get seen was very short (we had 3 days notice of when our first appointment would be due to a cancellation).

Describe the costs associated with your care under Pravin Goud at California IVF.

So far everything has been billed to insurance and covered. If we proceed with IUI or IVF we will be looking at $5,000-20,000 out of pocket per round

Describe Pravin Goud's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.

None, as we are not to the point of IVF at this time.

Doctor

Pravin Goud

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Pravin Goud California IVF

2020, Unknown Success

Age 32

Diminished Ovarian Reserve

European

Income $100K - $199K

Only Doc Seen

Neutral

Strongly Recommends

Success w/ Doc Too early to know

Review of

Pravin Goud California IVF

We are in the beginning stages of starting our IVF plan, but Dr. Goud has been very kind and helpful in helping us devise the best plan moving forward. He and his team have been very communicative and making sure we understand next steps...we were really pleased with the amount of time they spent with us answering questions and their bed side manner.

I've communicated several times over phone and email and they've [California IVF : DFC] always been very responsive and made sure I felt comfortable with the amount of information given...All of the staff at the clinic have been very warm and welcoming. We've had a great experience in getting appointments, follow up calls and information. This process can be very overwhelming and there's a lot of information coming at you at once, I'd recommend being persistent in asking questions and seeking follow up if needed.

How was your experience with Pravin Goud at California IVF?

During treatment, were you treated like a number or a human with Pravin Goud at California IVF?

We were greeted and brought back to the room in a very kind manner. During both consultation with Dr. Gross and the diagnostic work with Dr. Goud, we were really pleased with the amount of time they spent with us answering questions and their bed side manner.

Describe the protocols Pravin Goud used in your cycles at California IVF and their degree of success.

We are still in the beginning stages of starting treatment. We have had blood work and a saline ultrasound conducted by Dr. Goud.

Describe your experience with your nurse at California IVF. (Assigned nurse: Raj)

The nursing staff has been top notch. I've communicated several times over phone and email and they've always been very responsive and made sure I felt comfortable with the amount of information given. When beginning the treatment plan she even said over phone "we're in the together" which I found very comforting knowing there's a team in place to help guide me.

Describe your experience with California IVF.

All of the staff at the clinic have been very warm and welcoming. We've had a great experience in getting appointments, follow up calls and information. This process can be very overwhelming and there's a lot of information coming at you at once, I'd recommend being persistent in asking questions and seeking follow up if needed.

Describe the costs associated with your care under Pravin Goud at California IVF.

Estimate $30,000 including treatment for 2 cycles and medication

Doctor

Pravin Goud

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Clinic

California IVF

Sacramento

Operations

Scheduling

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Pravin Goud California IVF

2017 - 2019, Unknown Success

Age 36 - 38

Tubal Blockage

Recurrent Pregnancy Loss

Unexplained

European

East Asian

Income $100K - $199K

Nurse or HC Services

1st of 2 Docs

IVF With Other Docs

Neutral

Success w/ Doc Too early to know

Review of

Ernest Zeringue California IVF

[Dr. Ernest Zeringue] was very friendly and made me feel comfortable during our consultation and during communication at follow up appts...Dr.Zeringe did my Tubal Reversal surgery in 2017 which has not been successful at achieving a pregnancy as of yet. I have had 3 MC with one being an ectopic. He has been supportive but now we are exploring other options such as IUI with meds and IVF...Make sure that you do the labs to test for hormone levels and make sure you are ovulating regularly before making up your mind in regards to IVF vs other options (IUI, TR etc).

They [staff at California IVF] are fairly good at returning phone calls and answering questions in a timely manner. I did have some issues at one time with billing the anesthesia, but after some time and communication we were able to clear that up...[the nurses are] Very friendly during my visits. They were usually very good with returning my calls and answering questions...extra charges accidentally billed to me that I had to clarify and fight that I didnt owe.

How was your experience with Ernest Zeringue at California IVF?

Dr.Zeringe did my Tubal Reversal surgery in 2017 which has not been successful at achieving a pregnancy as of yet. I have had 3 MC with one being an ectopic. He has been supportive but now we are exploring other options such as IUI with meds and IVF.

What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?

Make sure that you do the labs to test for hormone levels and make sure you are ovulating regularly before making up your mind in regards to IVF vs other options (IUI, TR etc).

During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?

Dr.Zeringue was very friendly and made me feel comfortable during our consultation and during communication at follow up appts.

Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.

Not that I remember.

Describe your experience with the nursing staff at California IVF.

Very friendly during my visits. They were usually very good with returning my calls and answering questions.

Describe your experience with California IVF.

They are fairly good at returning phone calls and answering questions in a timely manner. I did have some issues at one time with billing the anesthesia, but after some time and communication we were able to clear that up.

Describe the costs associated with your care under Ernest Zeringue at California IVF.

Tubal reversal -8000-9000 (I believe). HSG 400.

Describe Ernest Zeringue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.

I havent had IVF as of yet.

What specific things went wrong at California IVF?

Provided conflicting information

Describe the specific things that went wrong at California IVF.

extra charges accidentally billed to me that I had to clarify and fight that I didnt owe.

Doctor

Ernest Zeringue

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Ernest Zeringue California IVF

2017 - 2019, Unsuccessful

Age 28 - 30

3 IUI

1 IVF

Unexplained

European

Income $50K - $99K

Business Executive

1st of 2 Docs

Doesn't Recommend

Unsuccessful

Review of

Ernest Zeringue California IVF

Although he [Dr. Zeringue] is clearly very smart, I often felt like he was only responding to whatever I asked rather then telling me what in his opinion would be the best course of action...He is all business, which is good but not when you are treating fertility. I did not feel like they were trying to treat me as a whole person. Besides baseline testing they did not try to figure out the source of my infertility. For example I was unaware that doing acupunture was an option until a form asked me if I planned on doing it during embroyo class.

As a fertility warrior she was kind and the most understanding. She [nurse of California IVF: Davis Center] made me feel comfortable and did not pressure treatments...I would say this is an industrial fertility clinic. They see lots of patients which means they are continuing to practice their skills but also that you are a patient number. The staff is friendly enough but the overall mission of the clinic is not best prepare the women's body for treatment but to use medicine and procedure to achieve the desired outcome. This is understandable but for a couple seeking treatment we need to be seen and heard and receive advice best for us as a whole person not just reproductive organs.

How was your experience with Ernest Zeringue at California IVF?

He is all business, which is good but not when you are treating fertility. I did not feel like they were trying to treat me as a whole person. Besides baseline testing they did not try to figure out the source of my infertility. For example I was unaware that doing acupunture was an option until a form asked me if I planned on doing it during embroyo class. They only did one monitoring appointment prior to retrieval despite my ovums being on the small side. After my first FET with 2 embroyos that resulted in a chemical pregnancy they did not offer any guidance or change in protocol prior to my second transfer.

What's one piece of advice would you give a prospective patient of Ernest Zeringue at California IVF?

Based on his wealth of experience he approaches your treatment statistically. I understand that treatment is science but with fertility there are so many other factors that I don't think he puts value in.

During treatment, were you treated like a number or a human with Ernest Zeringue at California IVF?

Although he is clearly very smart, I often felt like he was only responding to whatever I asked rather then telling me what in his opinion would be the best course of action.

Describe the protocols Ernest Zeringue used in your cycles at California IVF and their degree of success.

IUIs- Clomid & trigger shot. Washed sperm. One monitoring appointment no change in meds. IVF- Gonal-F FET- Lupron and 2 estrogen patches, nightly injectable progesterone after transfer.

Describe your experience with your nurse at California IVF. (Assigned nurse: Linda )

As a fertility warrior she was kind and the most understanding. She made me feel comfortable and did not pressure treatments.

Describe your experience with California IVF.

I would say this is an industrial fertility clinic. They see lots of patients which means they are continuing to practice their skills but also that you are a patient number. The staff is friendly enough but the overall mission of the clinic is not best prepare the women's body for treatment but to use medicine and procedure to achieve the desired outcome. This is understandable but for a couple seeking treatment we need to be seen and heard and receive advice best for us as a whole person not just reproductive organs.

Describe the costs associated with your care under Ernest Zeringue at California IVF.

IUIs- $3500 for meds and procedure IVF- $4000 for meds, $9000 for retrieval and 1 FET, $1500 ICIS Additional FET- $3000 for procedure, $800 meds.

Describe Ernest Zeringue's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at California IVF.

Did not recommend one way or the other.

What specific things went wrong at California IVF?

Failed to call with results
Failed to convey critical information

Doctor

Ernest Zeringue

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

California IVF

Sacramento

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Ernest Zeringue California IVF

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