CAMC Health System (closed)

Rated 6.5
Strongly recommend: 50%Don't recommend: 50%6.5
50% strongly recommend
2 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
10
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7
7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
10
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
6
6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication is not offered
Providing backup medication is not offered

This clinic had 1 office

Carleston (closed)
830 Pennsylvania Ave. Suite 205,
Charleston, WV 25302
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
9
NPS
9
Age 27 - 29
2 IUI
Endometriosis
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Gantt and his staff were always so helpful and made sure to take the time to explain everything to my husband and I.... Dr. Gantt is a very knowledgeable doctor. He is older which and cannot remember everyone’s file very well. So he makes sure to go through your whole history before discussion at every appointment. He is thorough and knows how to save the patient money where he can.... Started with clomid cd5-9 for two cycles. Then an IUI with clomid cd5-9, HCG, and progesterone. Followed by a cycle with Clomid on cd 5-9.
Appointments are easy to schedule and can be scheduled within a week of calling. The staff [CAMC Health System] is personable and helpful. Because the clinic is inside a hospital, parking is not free. The clinic is easy to locate and is only open Monday through Thursday all day and half the day Friday.... The clinic is a teaching clinic, so interns and students are always there, unless you specifically specify you don’t want them there for your appointment.
How was your experience with Pickens Gantt at CAMC Health System (closed)?
Dr. Gantt is a very knowledgeable doctor. He is older which and cannot remember everyone’s file very well. So he makes sure to go through your whole history before discussion at every appointment. He is thorough and knows how to save the patient money where he can.
What's one piece of advice would you give a prospective patient of Pickens Gantt at CAMC Health System (closed)?
To listen intently and ask a lot of questions and to be honest with all your concerns. He is more than happy to help and he is very optimistic with getting his patient pregnant.
During treatment, were you treated like a number or a human with Pickens Gantt at CAMC Health System (closed)?
Dr. Gantt and his staff were always so helpful and made sure to take the time to explain everything to my husband and I. They gave us their cell phone numbers so we could text or call when we had questions and they respond quickly. Dr. Gantt always told me my odds of success, which never seemed that high because of my condition and only having one tube. The clinic also has a very cost effective program that allows patients to make payments instead of upfront. They have also done all the cost comparison on the medications and provided me the information for where to buy, in order to save money. During my last IUI, my blood pressure was continually reading high. The nurse, Rhonda, took me to an empty exam room and had me lay down and take a 20 minute nap to try to lower my number. It worked and for that I’m great full that they care and not just look at me and send me on my way.
Describe the protocols Pickens Gantt used in your cycles at CAMC Health System (closed) and their degree of success.
Started with clomid cd5-9 for two cycles. Then an IUI with clomid cd5-9, HCG, and progesterone. Followed by a cycle with Clomid on cd 5-9. Then Femara cycle on cd 5-9. Took a break for two cycles. Ended with an IUI cycle with clomid cd3-7, hmg shots 7-14, HCG on cd 15, and progestrone following procedure. My husbands sperm analysis during each IUI showed a count of 230 million to 273 million.
Describe your experience with the nursing staff at CAMC Health System (closed).
She always put the patient first. She was detailed and always made herself available to her and answer any questions. She gave good demonstrations on how to administer shots and take the medications required. She even goes as far as to FaceTime with us when my husband needed guidance on giving me the HCG shot. She has even let me rest in the office in order to lower my blood pressure.
Describe your experience with CAMC Health System (closed).
Appointments are easy to schedule and can be scheduled within a week of calling. The staff is personable and helpful. Because the clinic is inside a hospital, parking is not free. The clinic is easy to locate and is only open Monday through Thursday all day and half the day Friday. The cost of procedures and doctor visits are very budget friendly, especially when insurance will not pay. The staff is very proactive and positive even when you feel hopeless. They are very compassionate and comforting, especially when you get bad news. The clinic is a teaching clinic, so interns and students are always there, unless you specifically specify you don’t want them there for your appointment.
Describe the costs associated with your care under Pickens Gantt at CAMC Health System (closed).
IUI procedures are $530 each. Ultrasounds are roughly $400 each. Doctor visits are roughly $250 each. IVF was quoted to me for $7300 upfront before cycle starts or $5300 upfront and an additional $4500 if a positive successful pregnancy. Hsg test costs are roughly $1500.
9
Doctor
Pickens Gantt
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
CAMC Health System (closed)
Carleston (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
0
NPS
4
Age 27 - 28
Donor Eggs
Diminished Ovarian Reserve
Income $0 - $49K
Teacher
2nd of 2 Docs
IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Gantt was not consistent in his instructions and then tried to blame it on us. He was very rude and had no compassion. He kept getting me and my egg donor mixed up. At one time while,trying to figure out donors children's babysitter, he said we could just quit...I just took progesterone, estrogen, and baby aspirin because I was receiving embryos
[Nurses at CAMC Health System were] Compassionate and always made sure we were comfortable...Getting a hold of someone was hard. With only one secretary she was,not always available.Staff was nice and easy to talk to. Clinic was clean and easy to find. It was a little cold at times but it was a hospital so expected...When asking for a letter for a grant, it took 3 months to receive and wanted to charge us for it. Because of office in TN and WV not all of the chart was taken back and forth...
How was your experience with Pickens Gantt at CAMC Health System (closed)?
Dr. Gantt was not consistent in his instructions and then tried to blame it on us. He was very rude and had no compassion. He kept getting me and my egg donor mixed up. At one time while,trying to figure out donors children's babysitter, he said we could just quit.
What's one piece of advice would you give a prospective patient of Pickens Gantt at CAMC Health System (closed)?
Consider all options
During treatment, were you treated like a number or a human with Pickens Gantt at CAMC Health System (closed)?
Very rude and not considerate of feelings.
Describe the protocols Pickens Gantt used in your cycles at CAMC Health System (closed) and their degree of success.
I just took progesterone, estrogen, and baby aspirin because I was receiving embryos
Describe your experience with the nursing staff at CAMC Health System (closed).
Compassionate and always made sure we were comfortable
Describe your experience with CAMC Health System (closed).
Getting a hold of someone was hard. With only one secretary she was,not always available.Staff was nice and easy to talk to. Clinic was clean and easy to find. It was a little cold at times but it was a hospital so expected
Describe the costs associated with your care under Pickens Gantt at CAMC Health System (closed).
Sometimes I felt,things not covered should have been
What specific things went wrong at CAMC Health System (closed)?
  • Lost paperwork
  • Provided conflicting information
Describe the specific things that went wrong at CAMC Health System (closed).
When asking for a letter for a grant, it took 3 months to receive and wanted to charge us for it. Because of office in TN and WV not all of the chart was taken back and forth
0
Doctor
Pickens Gantt
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
3 of 5
4
Clinic
CAMC Health System (closed)
Carleston (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5

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