Carolinas Fertility Institute

2 doctors work here

Rated 9
Strongly recommend: 77%Neutral: 16%Don't recommend: 6%9
77% strongly recommend
81 reviews
Operations
9.4
9.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.6
8.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.1
9.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.2
8.2
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,154
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 6 offices

Arden
2159 Hendersonville Rd, Suite 30
Arden, NC 28704
Charlotte
2614 E. 7th Street, Suite C
Charlotte, NC 28204
Greensboro
1002 North Church St., Suite 200
Greensboro, NC 27408
Moorseville
128 Medical Park Rd., Suite 103
Moorseville, NC 28117
Wilmington
1717 Shipyard Blvd., Suite 210
Wlimington, NC 28403
Winston-Salem
3821 Forrestgate Dr.
Winston-Salem, NC 27103
Show 4 more

81 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 36 - 37
1 IVF
Income $50K - $99K
4th of 4 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Each time I saw Dr. Tamer Yalcinkaya, I felt comfortable around him and confident in the decisions he made for my protocol. From office visits, to the retrieval, and transfer, he was always professional and optimistic...went over my health history and the process began. I left feeling like I was in much better hands and had hope...treated me with compassion...but waiting for an appointment with Dr. Tamer Yalcinkaya at CFI was worth it.
At the [Carolina Fertility Institute] Asheville location that I visited, Caitlyn Coates, PA was my contact and provider for most of the process...Caitlyn Coates quickly earned my trust with her kind bedside manner, and willingness to take her time with me during my appointments...The Asheville location is comfortable and intimate...Both Dr. Yalcinkaya and Caitlyn Coates treated me with compassion.
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
Going through this journey, I learned that trust is one of the most important aspects of choosing the right doctor and clinic. After feeling like I'd wasted a year of precious time under the wrong doctor's care, I was relieved to learn of a new option in my area. I called and made an appointment, the first available being a couple of months away. In the meantime, I attended an educational presentation that CFI and Dr. Tamer Yalcinkaya hosted. I was able to meet Dr. Tamer Yalcinkaya personally, and my husband and I learned about how CFI performs IVF, the benefits to their chosen methods, and an overall understanding of what IVF would look like for us. At my initial appointment, I met with Dr. Tamer Yalcinkaya and Caitlyn Coates. They went over my health history and the process began. I left feeling like I was in much better hands and had hope. Each time I saw Dr. Tamer Yalcinkaya, I felt comfortable around him and confident in the decisions he made for my protocol. From office visits, to the retrieval, and transfer, he was always professional and optimistic.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
Every additional month that passed by on the calendar felt like we were getting farther and farther from our dream, but waiting for an appointment with Dr. Tamer Yalcinkaya at CFI was worth it. My advice is to trust him.
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
I'm confidently able to say that I was treated like a human by both Dr. Yalcinkaya and his PA, Caitlyn Coates, because I am able to compare my experience from the first three doctors that I started my infertility journey with. At my initial clinic, I was treated like a number and badgered for payments upon entering the door. Payments for services that had been misfiled and I repeatedly had to stay on top of and correct. It may not sound like much, but this was on top of holding back tears just going in for my appointments. Having someone know your name when you walk in the clinic door, handle your paperwork correctly, and familiarize themselves with your health history was a game changer for the way I felt going in for appointments. Both Dr. Yalcinkaya and Caitlyn Coates treated me with compassion.
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
The first IVF protocol that I tried was the Lupron protocol. Two of my follicles "soaked up" the medications, causing them to develop faster than my other follicles. My retrieval was cancelled two days prior to the projected date, due to only have the chance of retrieving two eggs. Since we paid out of pocket, Dr. Yalcinkaya told us he believed I was capable of producing more than two mature follicles, and to wait and try again another cycle. The next attempt, I tried the Antagonist protocol. My follicles developed at an even rate, and I had a successful egg retrieval with 9 eggs. During both cycles, I had minimal symptoms from the medications and recovered quickly after the egg retrieval.
Describe your experience with your nurse at Carolinas Fertility Institute. (Assigned nurse: Caitlyn Coates)
I live one hour away from the clinic that I went to regularly, and three hours away from the clinic that Dr. Yalcinkaya is primarily at. At the Asheville location that I visited, Caitlyn Coates, PA was my contact and provider for most of the process. She would share my results with Dr. Yalcinkaya and follow up with me promptly regarding his decisions. I couldn't have asked for a better support during this stressful, emotional process. Caitlyn educated me, comforted me, and made sure I always had all of my questions answered before walking out the door. If I ever had additional questions, she made sure I knew it was fine to reach out to her at anytime. When I started my stim medication and my husband was out of town, she face timed me to make sure I felt comfortable mixing and injecting my medications for the first time. My experience with Caitlyn compared to my experience at the other clinic that I started my fertility journey at, was night and day. Caitlyn Coates quickly earned my trust with her kind bedside manner, and willingness to take her time with me during my appointments.
Describe your experience with Carolinas Fertility Institute.
The location that I visited regularly, Carolinas Fertility Institute of Asheville, was "opening soon" when I reached out to made an appointment. I had been a patient at the only other clinic in the area, and was THRILLED to learn of a new option available. I waited months for them to open and begin the IVF process under new care. Since they were new, they had a few things to work out upon opening as far as the computer system and stocking the office with everything that they needed. (i.e rubber balls to squeeze when you give blood, electronic prescriptions) Financial questions were directed to the Winston-Salem location, which I only visited twice for the egg retrieval and transfer. The Winston-Salem location is much larger and busier. The Asheville location is comfortable and intimate.
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
We started the IVF portion of my infertility journey in 2019 at CFI Asheville and paid the clinic $14,358. This did not include some lab work that wasn't covered in the package ($86.55), and all medications. My medications in 2019 totaled $5047. Because I had to do two stim cycles, my journey continued into 2020. The FET procedure was $2900, and medications in 2020 are currently up to $700. (Total paid so far - $23,092) Our insurance, United Healthcare, does not offer infertility coverage.
Describe Tamer Yalcinkaya's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Fertility Institute.
My age qualifies for a multiple embryo transfer, however, since we chose to do genetic testing, we were told that single embryo transfer is protocol. We were educated on the why behind this reasoning and comfortable with this decision. We also ended up with only one genetically normal embryo, so a single embryo transfer was our only option.
10
Doctor
Tamer Yalcinkaya
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
10
Age 29 - 30
3 IUI
Anovulation
Male Factor
PCOS
Recurrent Pregnancy Loss
European
Native American
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I could always contact him [Dr. Yalcinkaya] if needed - he makes himself available to his patients well after office hours. He is very kind and he will give his professional opinion and respect your ideas and plans as well. I never felt like I was being pushed into a decision that I was not comfortable with. ... My husband and I wanted to exhaust our other options before moving into IVF and Dr. Y has allowed us that time but is now suggesting that we start considering it more seriously.
Staff is great just be patient as you wait. They are very flexible when it comes to scheduling me or fitting me in last minute - this happens more times then it should but they are always wonderful and get me in there. ... Crystal and Emma [nurses at Carolinas Fertility Inst] are so sweet and helpful! Crystal has returned every phone call and answered every question that I have every asked, sometimes there have been multiple questions in a day. ...
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
I have not seen Dr. Yalcinkaya at every appointment because there have been several months that I just go in for additional bloodwork or in many cases an ultrasound for an IUI or timed intercourse. I scheduled many of those appointment on days he is at his other clinic. Every time I needed to talk to him or there was an issue with my treatment, I was scheduled on a Monday or Wednesday so that I could see him. He has a staff that is very knowledgable and I did not feel like I had to see him each and every time. I could always contact him if needed - he makes himself available to his patients well after office hours. He is very kind and he will give his professional opinion and respect your ideas and plans as well. I never felt like I was being pushed into a decision that I was not comfortable with.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
Please be patient when you are waiting to be seen. Dr. Y takes his time with each of his patients and sometimes that means that appointments get a bit delayed. Also, ask questions, don't be afraid to ask questions, he will answer all of your questions!
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
Dr. Y is in the Greensboro office on Mondays and Wednesdays. Each time that I had an appointment on those days, I met with him. I was able to ask him questions and talk about current and future treatment options. I never felt rushed at all. Sometime this meant that I stayed after closing to talk to him and there was a time or two that he gave me and my husband his number to talk so that we could talk to him via phone conferencing when we could not get off of work. Also, the ladies that work in the office are amazing! Crystal and Emma are so sweet and helpful! Crystal has returned every phone call and answered every question that I have every asked, sometimes there have been multiple questions in a day. They are so kind and patient!
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
I started with timed intercourse with Letrozole and Metformin. I have PCOS so this is a very typical pathway. The Letrozole helps ovulation and the Metformin helps get a period - both of these are very hard to accomplish with PCOS without medication. My perscriptions were increased in strength when I started at Carolinas Fertility Insitute. After a couple of months, he suggested having a sperm analysis done on my husband. After the sperm analysis it was found that my husband had lower than perferred sperm motility so we talked about options. My husband was perscribed medicine that helps with sperm molitity which did help. We continued with timed intercourse and added Ovidrel shots to help mature follicles during ovulation. We then did 3 cycles of IUI within 5 months, using medication, and Ovidrel injections. Those were not successful for us. My husband and I decided to keep trying the timed intercourse with medication route because it was the most affordable route for us. We did get pregnant after about 12 cycles. However, he miscarried so after. Dr. Yalcinkaya talked to my husband and I about our thoughts on IVF. We had talked about IVF off and on throughout the year with and with Dr. Y but I am overweight and was trying to lose weight to give IVF more of a chance and it is also expensive and we will need to get it financed. My husband and I wanted to exhaust our other options before moving into IVF and Dr. Y has allowed us that time but is now suggesting that we start considering it more seriously. We were able to met with the anesthesiologist and get cleared to egg retrieval despite still being a bit over the BMI requirements. Once my cycle returns we will be able to start the journey down the IVF pathway. We are hopeful that this avenue will work for us. Dr. Y has said that our chances on success increases to 60-70% with IVF and that prior to implanting the fetus into the uterus they will be able to do gentic testing and see which eggs have the highest chances of success and by doing this we are hoping to avoid another miscarriage.
Describe your experience with your nurse at Carolinas Fertility Institute. (Assigned nurse: Crystal (Hepburn?) )
The nursing staff at Carolinas Fertility Institute in Greensboro is awesome! They are so very kind and helpful. I can't remember everyone's name but Emma is really sweet; she often checks me in and occasionally helps with my bloodwork - I have tiny, impossibly small veins. Crystal is AMAZING! She has done a lot of my ultrasounds and answers a lot of my questions both in the office and on the phone. I feel like I am always asking her questions, sometimes multiple questions in a day, and she always returns my calls and is kind and patient with me.
Describe your experience with Carolinas Fertility Institute.
Staff is great just be patient as you wait. They are very flexible when it comes to scheduling me or fitting me in last minute - this happens more times then it should but they are always wonderful and get me in there.
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
I paid for visiting a specialist at the first appointment, $80 after insurance. I had to pay for the sperm analysis $250 (not covered by insurance). Each month my Metformin and Letrozole is about $10 together, after insurance. Each month when I take Ovidrel, I order that through a fertility medication company for $107, I don't believe insurance covers any of it. When we did the IUIs, those cost $1,000 each and we did 3 cycles of IUIs. I had genetic testing on my bloodwork in the beginning which is sent to another company, Natera, I had to pay $250 for that but some insurances cover that but mine did not - depends of medical history according to my insurance company. I also had an after clinic hours phone conference with Dr. Y one evening beforewe started IUI to talk about the procedure then again to talk about IVF; I was only charged $45 for a lengthy phone conference at 6:30pm. I have not paid anything additional for each of my monthly visits or additional bloodwork. I have had approximately 12 ultrasounds and the dye test on my fallopian tubes and those most all be covered fully by my insurance company because I never saw a bill for those and I have asked for an update on my account; currently $0 balance. We are about to start IVF. I met with the anesthesiologist last weekfor a consultation and I was not charged for that meeting. I have been given some rough estimations for IVF but nothing concrete yet as we are just not starting this process. IVF does not appear to be something my insurance covers, at all so here are some estimations I have been given. The process is estimated to be $13,000 - $15,000; medication will be $3,000 - $6,000; implantation of embryo is about $2,800; genetic testing on embryos - know sure yet but national average is around $3,500 (this is a number I found online because I fotgot to ask during our consultation but I will). There is a program to help pay for medications that aren't cover by insurance; Compassionate Care Program - it is a quick process, I heard back within 3 days. This program covers between 10 - 75% of medication costs. Please keep in mind that these are just estimations that I was given at the end of last week - I am still in the beginning stages.
9
Doctor
Tamer Yalcinkaya
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 24 - 25
1 IVF
1 Egg Freezing
Anovulation
PCOS
Income $50K - $99K
Teacher
3rd of 3 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I have absolutely nothing negative to say about Dr. Y. Without him and his team we would not have the best 8 month old sweet baby girl we could ever have prayed for. He is extremely knowledgeable about reproductive medicine and wants to help as many families as he can. You could literally text Dr. Y at all times and he will reply, he is extremely personable and an excellent Doctor.
At CFI I never felt like we were just a number. Getting our baby was our number one priority and we knew we would do anything and sacrifice anything just for the chance to have her. It was the most important thing to us and we had complete tunnel vision for our goal and so did CFI, you can see they want you to get your baby almost as much as the families they help do. They are truthful and honest, good or bad with you.
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
I have absolutely nothing negative to say about Dr. Y. Without him and his team we would not have the best 8 month old sweet baby girl we could ever have prayed for. He is extremely knowledgeable about reproductive medicine and wants to help as many families as he can. You could literally text Dr. Y at all times and he will reply, he is extremely personable and an excellent Doctor.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
Ask questions, he explains very well when he is discussing procedures but ask any and all questions you think are silly and irrelevant ( no question is it it is important to you and your health and reproductive journey) he will always answer truthfully!
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
At CFI I never felt like we were just a number. Getting our baby was our number one priority and we knew we would do anything and sacrifice anything just for the chance to have her. It was the most important thing to us and we had complete tunnel vision for our goal and so did CFI, you can see they want you to get your baby almost as much as the families they help do. They are truthful and honest, good or bad with you. We were never just a number to them and still as I call now to check on our em babies we have frozen and talk about another transfer they respond so quick and are always up to explain and answer any questions I have!
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
For our infertility diagnosis of pcos and annovulation I ended up needing to do a full ivf cycle with icsi and freezing 5 eggs, with a successful transfer of one baby girl.
Describe your experience with the nursing staff at Carolinas Fertility Institute.
Nurses were very helpful, I was nervous having to do the pio injections on my bottom and the nurse literally drew circles for me on my bottom to help me makes sure I was in the right area for them- so helpful and sweet.
Describe your experience with Carolinas Fertility Institute.
Very professional and want you to get the baby/ babies you have always wanted. As a new patient I would try your best to plan ahead, long waiting list for new patients. Sometimes it may seem like it’s hard to get a hold of a nurse to speak with but you have to keep in mind they are helping so many patients everyday in office and over the phone.
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
About 18,000 give or take
10
Doctor
Tamer Yalcinkaya
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
NPS
9
NPS
9
Age 29
Tubal Blockage
Black or African-American
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Yalcinkaya] looked over my pictures from my laparoscopic surgery due to ectopic pregnancy...carefully explained to us that I indeed had tubal blockage...did not throw the idea of having to do IVF immediately, instead he suggested a procedure to open the remaining tube...procedure was unsuccessful, he then suggested we try mini Ivf...has been supportive and understanding.
Carolina Fertility Institute has a calm and warm environment. The atmosphere is peaceful and you a treated like a human not a number. When having to come for multiple visits, it doesn’t feel as dreadful as you may think...[nurses] are so kind and do not rush you. At the initial visit, they can tell the nervousness so they make sure you are comfortable...You may have to wait a while to see Dr. Y, but he is definitely worth the wait.
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
When my husband and I came for a consult we knew we would have to wait a while to be seen. Dr. Y met us in his office and looked over my pictures from my laparoscopic surgery due to ectopic pregnancy. He carefully explained to us that I indeed had tubal blockage. Dr. Y did not throw the idea of having to do IVF immediately, instead he suggested a procedure to open the remaining tube. Although that procedure was unsuccessful, he then suggested we try mini Ivf. Throughout this process, Dr. Y has been supportive and understanding.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
You may have to wait a while to see Dr. Y, but he is definitely worth the wait. He takes his time with all of his patients, which is definitely appreciated.
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
Dr. Y made my husband and I feel like a human because he took the time to explain our situation in great detail. He was patient and kind during the entire consult.
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
Dr. Y felt like my remaining left tube could be open, so he recommended a procedure called tubal cannulation. During the procedure he made sure I was comfortable and relaxed. Unfortunately the wire was not able to get through the tube due to the blockage. He then recommended IVF.
Describe your experience with the nursing staff at Carolinas Fertility Institute.
All of the nurses at Carolina Fertility are great! They are so kind and do not rush you. At the initial visit, they can tell the nervousness so they make sure you are comfortable.
Describe your experience with Carolinas Fertility Institute.
Carolina Fertility Institute has a calm and warm environment. The atmosphere is peaceful and you a treated like a human not a number. When having to come for multiple visits, it doesn’t feel as dreadful as you may think.
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
Tubal Cannulation:$600 HSG: insurance covered Consultation: less than $200
9
Doctor
Tamer Yalcinkaya
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
7
NPS
7
Age 33 - 34
2 IUI
PCOS
South Asian
Income $100K - $199K
3rd of 3 Docs
8 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
With all of the other doctors, I would tell them that I was not ovulating and they just brushed it off...felt better since Dr. Mesen was monitoring my ovulation...he is sincere and wants a positive result for you...don’t like the wait time to see him and his treatment plans are sometimes a little unclear. However, I trust his treatments so I don’t ask much questions...
I feel like they [nurses at Carolinas Fertility Institute] never got to know me. I have probably been to the clinic over 10 times. Each time they would call me back, pronouncing my name incorrectly...always super busy. Sometimes the wait time to see Dr. Mesen is 30 minutes plus pass your appointment time. Once I had to wait 1 hour and 30 minutes for my ultrasound.
How was your experience with Tolga Mesen at Carolinas Fertility Institute?
He is really nice and gentile. I feel like he is sincere and wants a positive result for you. I don’t like the wait time to see him and his treatment plans are sometimes a little unclear. However, I trust his treatments so I don’t ask much questions.
What's one piece of advice would you give a prospective patient of Tolga Mesen at Carolinas Fertility Institute?
Be prepared to wait.
During treatment, were you treated like a number or a human with Tolga Mesen at Carolinas Fertility Institute?
The clinic is always super busy. Sometimes the wait time to see Dr. Mesen is 30 minutes plus pass your appointment time. Once I had to wait 1 hour and 30 minutes for my ultrasound. There are times when you get to see Dr. Mesen in 15 minutes, but it’s rare.
Describe the protocols Tolga Mesen used in your cycles at Carolinas Fertility Institute and their degree of success.
I started seeing Dr. Mesen in a mid cycle while taking Letrozole 2.5mg. The last doctor never check if I was to ovulate that cycle or not. So thank goodness I started seeing Dr. Mesen. We did like 3 ultrasounds and days pass by on the day I was supposed to ovulate. So he finally added another dose of Letrozole 5.0mg to that cycle. I finally ovulated. After that initial cycle, I would take Letrozole 7.5mg starting at CD3 and coming in for an ultrasound at CD12. I felt better since Dr. Mesen was monitoring my ovulation. With all of the other doctors, I would tell them that I was not ovulating and they just brushed it off. 15 months went by and I finally switched to see Dr. Mesen. On my 2nd and 3rd cycle with Dr. Mesen we did the IUI procedure on CD 14 with a trigger shot the night of CD12. We had a consultation IVF after the 2 failed IUI cycles. Now we are just waiting for this pandemic to be over with.
Describe your experience with the nursing staff at Carolinas Fertility Institute.
I feel like they never got to know me. I have probably been to the clinic over 10 times. Each time they would call me back, pronouncing my name incorrectly and just bringing me in the room. Never really have a conversation with me. They just ask the basic question “are you allergic to latex” and tell me that Dr. Mesen will be in shortly. I feel like I only come to the clinic just to see and talk to Dr. Mesen.
Describe your experience with Carolinas Fertility Institute.
I feel that overall the clinic does have a few weaknesses. The biggest one is the wait time past your appointment time. It’s hard to schedule appointments while working full time. Not knowing how long you will be at the office and how long to schedule time off away from your job. Another weakness would be some of the staff members, not all of them. Some of them lack compassion and friendliness. They’re just there to work and get you in and out. The clinic strengths would be the caring doctor and that they well equipped with machines to do testing. There are some communication issues, but it’s not too bad.
Describe the costs associated with your care under Tolga Mesen at Carolinas Fertility Institute.
Each ultrasound appt with my insurance was about $300 and each IUI treatment is around $1,000. The trigger shot was about $107.
Describe Tolga Mesen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Fertility Institute.
At our ivf consultation, he said he prefers single embryo transfer.
7
Doctor
Tolga Mesen
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 34
Unexplained
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Tamer Yalcinkaya] was very passionate about his job. He was very helpful and provided me with the answers to all my questions. He gave me his full undivided attention as if I was the only patient in the world. He made me feel at ease and comfortable...The next means of treatment would be IVF. He went over the possibilities and discussed with us about the process and medications, and timelines of said treatment...
When we arrived [at Carolinas Fertility Institute] there was no wait, and everyone was smiling and very cheerful. This was consistent from the front desk to the meeting with the Doctor. The complete practice were easily approachable and I tune with me as a patient. I was made to feel like the only patient the entire time...Dr. Tamer was very passionate about his job. He was very helpful and provided me with the answers to all my questions. He gave me his full undivided attention as if I was the only patient in the world.
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
As a patient Dr. Tamer was very passionate about his job. He was very helpful and provided me with the answers to all my questions. He gave me his full undivided attention as if I was the only patient in the world. He made me feel at ease and comfortable.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
The only advice would to a prospective patient would be to prepare themselves for receiving all of the answers to their questions and possible treatments.
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
Human because he really listened to my concerns and answered all my questions with a honest answer. He is very compassionate about his patients care.
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
We are at the beginning phases of treatment. We discussed an IUI, but we have already done these with no success at other practices. The next means of treatment would be IVF. He went over the possibilities and discussed with us about the process and medications, and timelines of said treatment.
Describe your experience with the nursing staff at Carolinas Fertility Institute.
The nurses were all very positive and up beat. They were also very in tune with the doctor. They understood my feelings about wanting to be a mother.
Describe your experience with Carolinas Fertility Institute.
I don’t have any weaknesses to describe. When we arrived there was no wait, and everyone was smiling and very cheerful. This was consistent from the front desk to the meeting with the Doctor. The complete practice were easily approachable and I tune with me as a patient. I was made to feel like the only patient the entire time.
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
$7,585 for mini ivf Biopsy $1,000 Lab work will be submitted to insurance. Unsure about medication cost yet.
Describe Tamer Yalcinkaya's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Fertility Institute.
I have no comments regarding the transfer. We discussed different scenarios regarding embryo transplants and potential benefits of single or multiple.
10
Doctor
Tamer Yalcinkaya
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 45 - 46
2 IVF
Uterine Fibroids
Unexplained
Income $0 - $49K
Nurse or HC Services
2nd of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I ended up with 9 mature follicles with 3 blasts [with Dr. Yalcinkaya]. 2nd round I was on omnitrope and estrogen for priming, menopur and GonalF along with omnitrope for stims. Retrieved 4 follicles with 1 blast from that cycle. Was able to go straight through this cycle without any pausing of medication...He was very compassionate and very knowledgeable and his bed side manner was amazing! He even gave his cell phone number to us!
I ended up with 9 mature follicles with 3 blasts [at Carolinas Fertility Institute]. 2nd round I was on omnitrope and estrogen for priming, menopur and GonalF along with omnitrope for stims. Retrieved 4 follicles with 1 blast from that cycle. Was able to go straight through this cycle without any pausing of medication...They [nurses] were always on top of everything...My monitoring was done in the Sister clinic in my state and was absolutely wonderful! They are the best! Dr Patton and his whole staff are wonderful!
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
My experience was amazing! He was very flexible with my treatments if I needed some thing adjusted or changed he done so, he explained everything in great detail. The only negative thing I had to say was that it took him a little while to get back to you if you texted or called after hours or on the weekend.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
Ask questions and have a list prepared of what you want to ask before hand
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
He was very compassionate and very knowledgeable and his bed side manner was amazing! He even gave his cell phone number to us!
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
My first round was Lupron and estrogen priming every thing looked good til day 5 of stims which were menopur and GonalF ...I stopped having follicle growth so my cycle was paused and I went in 5 days later and had great follicle growth, so my cycle was restarted. I ended up with 9 mature follicles with 3 blasts. 2nd round I was on omnitrope and estrogen for priming, menopur and GonalF along with omnitrope for stims. Retrieved 4 follicles with 1 blast from that cycle. Was able to go straight through this cycle without any pausing of medication.
Describe your experience with your nurse at Carolinas Fertility Institute. (Assigned nurse: Marcey )
They were always on top of everything
Describe your experience with Carolinas Fertility Institute.
They have absolutely no weakness..they were top notch and made you feel like family ...they were great with patience and had great teaching skills. Explaining everything in depth and making sure we were comfortable with everything
Describe your experience with your monitoring appointments at Carolinas Fertility Institute.
My monitoring was done in the Sister clinic in my state and was absolutely wonderful! They are the best! Dr Patton and his whole staff are wonderful!
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
$22,450 for the IVF and $12,500 for the medications
Describe Tamer Yalcinkaya's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Fertility Institute.
I don’t have any ...I would transfer what they recommend.
10
Doctor
Tamer Yalcinkaya
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2020, Unknown Success
NPS
10
NPS
10
Age 32 - 35
1 IVF
PCOS
Income $100K - $199K
Only Doc Seen
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Yalcinkaya] has always been up front with my husband and myself. And including our GC as well...we have his personal cell number and email as well...You may have to wait a little past your appointment time but he is so worth the wait...the protocol he put me on worked and i was able to have 27 eggs retrieved which we all were surprised since i don’t have a period and no ovulation
Each person in the office [at Carolinas Fertility Institute] will take the time to get to know you and your story. They aren’t just caring for you as a provider they have become family to you...Crystal is awesome...She always goes above and beyond to make sure we are taken care of in the office and out of the office. If myself or my husband is unable to make it to an appt with our GC Crystal always calls us so we can hear what is being said
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
Dr yalcinkaya has always been up front with my husband and myself. And including our GC as well. He always explains everything and if we have any questions and we didn’t ask during the visit we have his personal cell number and email as well. All in all he is the most compassionate doctor and loves his patients and sees hope for us all.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
You may have to wait a little past your appointment time but he is so worth the wait.
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
Dr Yalcinkaya and staff are absolutely amazing. They have checked on us throughout our time and treatment with them. Even though we have not transferred because it has been cancelled numerous times they still call and check on us throughout the waiting period! All i all they are amazing
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
Dr Yalcinkaya started me on birth control pills for 7 days. Then switched me to Lupron for 10 days then the next 10 days i would start my gonal f and continue my Lupron. I was at all loss of hope before this happened because i had to have a surgery when i was younger that prevented me to have anymore children. So we had to find a GC to carry our baby. It has been a little crazy during the process but the protocol he put me on worked and i was able to have 27 eggs retrieved which we all were surprised since i don’t have a period and no ovulation. This man can work magic with his protocol and procedures! Once we retrieved the eggs 25 matured and 21 fertilized. 8 embryos were sent for testing and came back normal.
Describe your experience with your nurse at Carolinas Fertility Institute. (Assigned nurse: Crystal Hubbard )
Crystal is awesome. She has been a blessing. She always goes above and beyond to make sure we are taken care of in the office and out of the office. If myself or my husband is unable to make it to an appt with our GC Crystal always calls us so we can hear what is being said.
Describe your experience with Carolinas Fertility Institute.
Some patients may not like having to wait after their appt time. It can be lengthy but you have to remember they are seeing others like yourself. Each person in the office will take the time to get to know you and your story. They aren’t just caring for you as a provider they have become family to you.
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
A total of 30,000 not including lawyers
Describe Tamer Yalcinkaya's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Fertility Institute.
We are only transferring 1 embryo due to the grading of the embryos and there is a slight chance it will split.
10
Doctor
Tamer Yalcinkaya
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 43
Tubal Blockage
Native American
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Yalcinkaya] is very personable and his knowledge of IVF is easily felt with his detailed explanations and wonderful bedside manner. He sat down with me and my husband and made sure we understood all our possibilities and put us at ease. He offered different options and gave us the likelihood of being successful. We are a older couple, married later in life and wanting to start our family as quickly as possible.
The office [Carolinas Fertility Institute] is at an easy to find location and beautifully decorated. Everything appears clean and in place. Quite impressed with the up to date feel of the office. Appointments are confirmed via email and text and the receptionist is expecting you as you walk in...Ivf for an advanced maternal age couple was around $15,000. Everything included in cost...The staff at Carolinas Fertility are all very friendly and supportive. They treat you as a friend instead of a patient.
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
Dr Y is very personable and his knowledge of IVF is easily felt with his detailed explanations and wonderful bedside manner. He sat down with me and my husband and made sure we understood all our possibilities and put us at ease. He offered different options and gave us the likelihood of being successful. We are a older couple, married later in life and wanting to start our family as quickly as possible. He was able to quickly get us in and started with a positive outlook. Unfortunately, Covid-19 stopped our plans to proceed and I lost my job as a result of the pandemic. Dr Yalcinkaya was extremely caring and undeniably supportive at us changing our needs due to the circumstances out of our control.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
Make an appointment and take the time to meet Dr. Yalcinkaya and his staff. You will be impressed with his company and question what took you so long to get there!
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
I was treated like a friend. My husband and I felt that each staff member treated us personally and hands on. Dr. Yalcinkaya talked to us both, in our terms, and made sure we understood our options.
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
We attended our consult and had our genetic blood work completed. Our first cycle was postponed due to the Covid-19 virus. And subsequently I lost my job and was unable to follow through with IVF. Dr. Y agreed to tubal reversal as a alternative but we have not been able to proceed.
Describe your experience with your nurse at Carolinas Fertility Institute.
The staff at Carolinas Fertility are all very friendly and supportive. They treat you as a friend instead of a patient.
Describe your experience with Carolinas Fertility Institute.
The office is at an easy to find location and beautifully decorated. Everything appears clean and in place. Quite impressed with the up to date feel of the office. Appointments are confirmed via email and text and the receptionist is expecting you as you walk in.
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
Ivf for an advanced maternal age couple was around $15,000. Everything included in cost.
Describe Tamer Yalcinkaya's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Fertility Institute.
Dr. Yalcinkaya uses innovative technology to select the strongest, genetically correct embryo to implant for the highest possibility of a successful pregnancy.
10
Doctor
Tamer Yalcinkaya
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
7
NPS
5
Age 33 - 34
PCOS
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
3 IUI With Other Docs
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
When I was able to meet with [Dr. Tamer Yalcinkaya] he was very personable, answered all my questions, provided lots of detailed information in a way I could understand. I really enjoy each time I get to interact with him, although he is very busy and it is rare. His wait times can be lengthy but I know it is likely because he is taking his time with another patient the same as he does with me.
I've had a good experience in both offices [at Carolinas Fertility Institute], but definitely I would say the Greensboro office can work on their attention to detail and making sure they follow up. After about 2 visits, I started to feel like a number and definitely had to advocate for myself to get information sometimes multiple times.
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
When I was able to meet with Dr. Yalcinkaya he was very personable, answered all my questions, provided lots of detailed information in a way I could understand. I really enjoy each time I get to interact with him, although he is very busy and it is rare. His wait times can be lengthy but I know it is likely because he is taking his time with another patient the same as he does with me.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
Make sure you ask lots of questions and keep track of your own stats and information.
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
With Dr. Yalcinkaya has been amazing and we love working with him. In one of his offices, I have felt like a number with some of his staff not calling me back when they said they would or generally not remembering my own information versus another patient's.
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
Metformin 2x daily for PCOS. 3 cycles using Femara with Timed Intercourse and Ovidrel trigger shot. 3 cycles with Femara & Ovidrel trigger shot with IUI.
Describe your experience with your nurse at Carolinas Fertility Institute. (Assigned nurse: Crystal)
In the beginning, they were excellent, but as time went on I started to feel more like a number. Follow-up in the Greensboro office was terrible, if I wanted any information I would have to call myself, sometimes repeatedly. I was on other treatment for 3 months before they realized I wasn't taking Metformin that Dr. Y recommended, no one had followed up with me to send the prescription or tell me that was prescribed for me to take. My first IUI the nurse performed it and wasn't able to get the catheter all the way through, due to no specific reason and no explanation other than "this has never happened to me before," no reimbursement. After that, Dr. Y did perform my next 2 IUI's.
Describe your experience with Carolinas Fertility Institute.
I've had a good experience in both offices, but definitely I would say the Greensboro office can work on their attention to detail and making sure they follow up. After about 2 visits, I started to feel like a number and definitely had to advocate for myself to get information sometimes multiple times.
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
My insurance covered nothing so it was $1,000 per IUI treatment.
Describe Tamer Yalcinkaya's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Fertility Institute.
n/a
What specific things went wrong at Carolinas Fertility Institute?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Carolinas Fertility Institute.
Nurse failed to follow-up from my initial consult to tell me to begin taking Metformin for 3 months. First IUI the nurse could not get the catheter all through my cervix, no detailed explanation or refund offered. I had to call each time I needed results, at times I never received a call back at all without multiple reach-outs.
7
Doctor
Tamer Yalcinkaya
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
5
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
2
NPS
5
Age 35 - 37
1 IVF
Unexplained
East Asian
South Asian
1st of 2 Docs
2 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I only saw Dr. Yalcinkaya during the egg retrieval procedure and my two embryo transfer procedures. I would only get to talk to him a few minutes before the procedure. I liked how he would explain to me what he'll be doing but I think it would have been helpful if he elaborated more on what to expect after the procedures. I had so many questions but I didn't get the details clearly so I would google a lot of my concerns or call to speak with the nurse from CFI, or talk to friend who've experienced IVF.
She [nurse of Carolinas Fertility Institute] was my go to person for anything. I had more of a communication and connection with her than anybody else in the clinic. If I had a question off work hours, I could text or email her and she would respond back at her earliest convenience...I was told by the CFI Dr. that because of my age at the time that PGS testing wasn't really necessary and that he wouldn't really recommend it unless I was 37 years old so I didn't choose to do it but had I known it could have resulted in better results on which embryos to transfer and time spent, I would have done it looking back.
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
I only saw Dr. Yalcinkaya during the egg retrieval procedure and my two embryo transfer procedures. I would only get to talk to him a few minutes before the procedure. I liked how he would explain to me what he'll be doing but I think it would have been helpful if he elaborated more on what to expect after the procedures. I had so many questions but I didn't get the details clearly so I would google a lot of my concerns or call to speak with the nurse from CFI, or talk to friend who've experienced IVF.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
I would tell them to ask all questions ahead of time and if you don't understand then I'd keep asking till you do. I would not sign certain things especially payments if I didn't feel comfortable with it. I would always double check with your insurance about certain procedures and what is covered or now. I would go into this whole experience with a positive mindset and although we hope for the best outcome, we should also be reminded that it may not workout the way we planned it but knowing that you've tried all you could makes us feel somewhat a relief.
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
I felt like most of my appointments were rushed and if I had any questions to elaborate on they would have the nurse talk to me. When I started taking medication before my embryo transfer, Dr. Tamer Yalcinkaya incorrectly put the wrong amount of times I should be taking a certain pill. It was suppose to say 3 times a day but he put 6 times a day. Had I not called in the nurse from Carolinas Fertility Institute, I would have been taking the wrong amount of pills for a longer period of time. I thought that was VERY irresponsible of him. Also every time I came to visit it was always straight to a bill I had to pay. My insurance covered a lot of the procedures I had done so one time I called my insurance and had them speak with the lady in the front desk and after that, I didn't have to pay anything but all the other times I paid because I didn't know any better.
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
My first consultation visit was in July 2018. They asked me about my health history and did bloodwork. The following month I was told to do an Alpha Thalsemia test, which I tested positive. In September 2018 I took a saline and baseline ultra sound and started taking my vivelle patches and started my STEM meds to prepare for my ER. Before my ER I had to increase my gonal to 300 and start my cetrotide meds. I'd come back for more blood work then I'd have to decrease my gonal to 262. I took my trigger shot 24 hours from my ER, which was on Sept 29, 2018. They retrieved 5 eggs total but only 4 of those become good quality embryos with ICSI. I got my period then they started me on the patch and estradiol pill. I had more bloodwork done and I started my progesterone shots on Oct 25, 2018. I also had to take my methlyprednisolone pill for 4 days then on Oct 30, 2018 was my first ET. They transferred 2 embryos. A week later I had a negative pregnancy test. Before they did second ET, I had a ERA biopsy done to make sure everything was normal. I also had a SHG ultra sound, a hysteroscopy surgery, and a HSG x-ray on my follicle tubes. This was all done from November 2018 - February 2019. I was also put on birth control for 3 weeks in Jan 2019. I started taking Provera pills for 10 days in Feb 2019. I started taking my estradiol pills and patches again in March 2019 and had an US on my uterus and another hysteroscopy to make sure everything was fine before my last ET. Since I had 2 embryos left, I asked if I can transfer 1 embryo and the Dr. said I'd have better chances transferring 2 embryos because of my age. I started taking my progesterone shots on April 12, 2019 and started my medrol pills on April 15, 2019 (2x/day for for days) My ET was on April 17, 2019 and I had a positive pregnancy test a week later. My blood was at 40. During my 2nd blood work I was told that the blood count went down to 17 and that it was a chemical pregnancy. I stopped all meds and decided to let my body rest because it was emotionally draining. I haven't gone back to do anything and because IVF is expensive, we decided to not try again. Till this day I still am hopeful that I can get pregnant. My husband and I were going to try IUI even though my OB said that IVF gave us a higher chance to conceive but with the pandemic going on, everything was put on hold.
Describe your experience with your nurse at Carolinas Fertility Institute. (Assigned nurse: Amanda Grant)
Mandy was amazing. She was my go to person for anything. I had more of a communication and connection with her than anybody else in the clinic. If I had a question off work hours, I could text or email her and she would respond back at her earliest convenience.
Describe your experience with Carolinas Fertility Institute.
The receptionist in the front dest was always friendly and professional but there was a turnaround in that position. I've probably seen 2-3 different receptionist during my time in the Charlotte office. The billing department was probably the least organized and it seemed that every time I had to talk to somebody I was being transferred call after call or they would say so and so isn't here today and they will get back to me. I understand that aside from every individual going into this can be vulnerable but I felt at times that it was a business for them and if you didn't pay up, they will not go forward with treatment. I understood that but I knew what my insurance covered and what they didn't so when I was being told to pay something that my insurance covers, it was difficult to explain that to the whomever is collecting payment. I'd always have to call my insurance and have them talk to somebody from CSI.
Describe your experience with your monitoring appointments at Carolinas Fertility Institute.
I would be scheduled when it was convenient for me since I live an hour away from the clinic.
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
My husbands insurance covered a portion for fertility treatments but what I paid was $1,330 right before my ER. That covered the anesthesia, storage of embryos, and estimated co-pays for future appointments. I also paid another $2,000 for certain test and blood work done throughout the whole time I was being seen by CFI.
Describe Tamer Yalcinkaya's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Fertility Institute.
My husband was diagnosed with varicocele by his urologist so before we started to do any fertility treatment, our Dr. told us ICSI would be the best method because they can pick his healthiest sperm. For both my ET, my Dr. transferred 2 embryos at a time because they said that the chances would increase of my getting pregnant. I asked if fresh or frozen embryo transfer had a better rate and my Dr. told me that back then a fresh transfer had better outcomes but now with all the new technology, he said frozen transfers are the same outcome meaning whether it was a fresh or frozen transfer it wouldn't make a difference.
What specific things went wrong at Carolinas Fertility Institute?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Carolinas Fertility Institute.
I was told by the CFI Dr. that because of my age at the time that PGS testing wasn't really necessary and that he wouldn't really recommend it unless I was 37 years old so I didn't choose to do it but had I known it could have resulted in better results on which embryos to transfer and time spent, I would have done it looking back.
2
Doctor
Tamer Yalcinkaya
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
2 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
1 of 5
Adaptability
4 of 5
5
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 30
2 IUI
1 IVF
Anovulation
Unexplained
European
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Protocol with Dr. Mesen included] Three rounds of femara for IUI (did not work), followed by IVF and FET (Gonal F + Menopur)...Under 35, so he recommended single FET...He's very personal and does all ultrasounds himself. It meant a lot that he personally texted me and called with important updates. We could tell he wanted us to succeed...He shares facts, doesn't sugarcoat anything, and is obviously really working hard to help you. He's very accessible and I felt confident that he was always on top of my case and next steps throughout treatment. He's always very efficient. I rarely had to wait for more than 10 mins and was in and out of appointments within 15 mins. He may not be warm and fuzzy as first, but he genuinely wants you to succeed and achieves great results, so his bedside manner (which is great and fact-based regardless) was less important for us.
Ashley [nurse at Carolinas Fertility Institute] was great! We emailed almost daily during retrieval and after, and she would always get back to me...The only hiccup was with ordering IVF meds. Things were called in last minute, and charged to my insurance, which ended up eating up a large portion of my lifetime benefit. I did wish someone went over financial options for ordering meds and it wasn't done 3 days before my cycle was starting. I had to spend a lot of time on the phone with the pharmacy and the IVF coordinator to get my meds ready for CD1.
How was your experience with Tolga Mesen at Carolinas Fertility Institute?
Dr Mesen is great! He shares facts, doesn't sugarcoat anything, and is obviously really working hard to help you. He's very accessible and I felt confident that he was always on top of my case and next steps throughout treatment. He's always very efficient. I rarely had to wait for more than 10 mins and was in and out of appointments within 15 mins. He may not be warm and fuzzy as first, but he genuinely wants you to succeed and achieves great results, so his bedside manner (which is great and fact-based regardless) was less important for us.
What's one piece of advice would you give a prospective patient of Tolga Mesen at Carolinas Fertility Institute?
Come prepared with questions, and follow his recommendations.
During treatment, were you treated like a number or a human with Tolga Mesen at Carolinas Fertility Institute?
He's very personal and does all ultrasounds himself. It meant a lot that he personally texted me and called with important updates. We could tell he wanted us to succeed.
Describe the protocols Tolga Mesen used in your cycles at Carolinas Fertility Institute and their degree of success.
Three rounds of femara for IUI (did not work), followed by IVF and FET (Gonal F + Menopur)
Describe your experience with your nurse at Carolinas Fertility Institute. (Assigned nurse: Ashley Slifka)
Ashley was great! We emailed almost daily during retrieval and after, and she would always get back to me.
Describe your experience with Carolinas Fertility Institute.
CFI is the only place I would go or recommend. I went to two other clinics for advice (large national provider, and large Charlotte-based clinic), and CFI is the only place where I felt like the center of attention and everyone's concerns. Communication is open and transparent, I had full access to my RE, and didn't have to deal with portals, voicemails, online forms etc. It felt like a very human-to-human experience, which is crucial for patients going through fertility treatments.
Describe the costs associated with your care under Tolga Mesen at Carolinas Fertility Institute.
~10K out of pocket, and ~15K through insurance
Describe Tolga Mesen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Fertility Institute.
Under 35, so he recommended single FET
What specific things went wrong at Carolinas Fertility Institute?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Carolinas Fertility Institute.
The only hiccup was with ordering IVF meds. Things were called in last minute, and charged to my insurance, which ended up eating up a large portion of my lifetime benefit. I did wish someone went over financial options for ordering meds and it wasn't done 3 days before my cycle was starting. I had to spend a lot of time on the phone with the pharmacy and the IVF coordinator to get my meds ready for CD1.
10
Doctor
Tolga Mesen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 36
Uterine Fibroids
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Yalcinkaya was warm and welcoming from the very beginning of the first appointment. He had my chart in hand and already knew my background, so I didn’t feel like I had to keep answering unnecessary questions...He has been more than available and has responded very quickly any time I’ve sent an email....
staff [at Carolinas Fertility Institute] is always warm and welcoming. You are always treated like a person and not just a numbered patient. You can tell that they all really love their jobs and getting to help people...quoted cash price of $13,250 for a full IVF cycle including 1 FET. Medications are not included in that price....
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
Dr. Yalcinkaya was warm and welcoming from the very beginning of the first appointment. He had my chart in hand and already knew my background, so I didn’t feel like I had to keep answering unnecessary questions. A previous clinic had tested my AMH and performed an AFC ultrasound less than 2 weeks after coming off BC pills. Dr. Yalcinkaya just had a “gut feeling” that those results weren’t accurate and performed an ultrasound immediately at my initial consult. Sure enough, my follicle count was more than double what the previous clinic had reported (although still on the low side for my age). He provided me with a phone number and email and told me to reach out any time I had questions. He has been more than available and has responded very quickly any time I’ve sent an email.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
Go in feeling at ease. I promise you are in good hands. He will not provide you with false hope, but he does make you feel assured that you’ll receive the best care possible and he will do anything he can to help you receive the best outcome.
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
I was treated like a human because he didn’t just give me general statistics, he immediately performed an ultrasound during my consult and gave me information directly related to my personal findings.
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
I have not gone through a full treatment yet due to waiting on saving money, but the treatment in place for when I’m able to start is Gonal-F with Menopur. He recommends a freeze all cycle allowing the body to rest and readjust after being on the stimulation medications before doing a FET.
Describe your experience with your nurse at Carolinas Fertility Institute.
All staff is always warm and welcoming. You are always treated like a person and not just a numbered patient. You can tell that they all really love their jobs and getting to help people.
Describe your experience with Carolinas Fertility Institute.
I can find no weaknesses with this clinic. From the staff, equipment, and building itself, everything is incredible. Everything is designed to provide the best care possible and make you feel comfortable.
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
I have a quoted cash price of $13,250 for a full IVF cycle including 1 FET. Medications are not included in that price. My medical insurance does not cover any IVF related expenses.
Describe Tamer Yalcinkaya's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Fertility Institute.
Dr. Yalcinkaya suggests that we transfer 2 embryos when the time comes due to my age (36). I’m aware there are many factors that play a role in IVF, but unfortunately age is a large one and IVF is a numbers game. I want the best outcome possible and I completely trust his judgement and expertise.
10
Doctor
Tamer Yalcinkaya
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
9
Age 39
2 Fertility Medications
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Yalcinkaya] is always upfront about his expectations, good or bad. In person or over the phone he is great at answering all of our questions. Questions asked via email are not answered as promptly. ... Low dosages because if for. Lupron 20 units q12, menopur 75 and gonal-f 225 q24 in pm. Cycle cancelled due to no ovarian response. Dance protocol to be used for second cycle with the addition of 100mg clomid CD 3-7. Cycle cancelled due to 1 follicle at AFC.
There are a number of people [at Carolinas Fertility Institute] you'll be in contact with initially. Each aspect of the process requires different people to be involved. Is IVF coordinator, financial coordinator, egg donor coordinator if needed etc. ... In discussing with our IVF coordinator she said we weren't changing anything. I had to argue and push for her to verify with Dr Y that he indeed wanted to add another medication for that cycle.
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
He is always upfront about his expectations, good or bad. In person or over the phone he is great at answering all of our questions. Questions asked via email are not answered as promptly. A couple times I've had to contact the nurse to get him to respond to our questions and in via email.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
Take notes and don't hesitate to ask questions. Advocate for yourself!
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
He always answers all of our questions. During a monitoring visit we were an by a PA but she was unable to locate my right ovary. The PA stepped out and he came in immediately performed our scan and discussed our results even though we weren't scheduled to see him.
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
Low dosages because if for. Lupron 20 units q12, menopur 75 and gonal-f 225 q24 in pm. Cycle cancelled due to no ovarian response. Dance protocol to be used for second cycle with the addition of 100mg clomid CD 3-7. Cycle cancelled due to 1 follicle at AFC.
Describe your experience with your nurse at Carolinas Fertility Institute. (Assigned nurse: Crystal)
Good at commuting, responsive to questions via email. Calls returned promptly.
Describe your experience with Carolinas Fertility Institute.
There are a number of people you'll be in contact with initially. Each aspect of the process requires different people to be involved. Is IVF coordinator, financial coordinator, egg donor coordinator if needed etc.
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
We have decent insurance so costs much better than the average. I'm not sure what the clinic actually charges without insurance.
What specific things went wrong at Carolinas Fertility Institute?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Carolinas Fertility Institute.
During preparation for our second attempt at egg retrieval Dr Y told us at two separate appts he would adjust our protocol slightly to hopefully get a better response. In discussing with our IVF coordinator she said we weren't changing anything. I had to argue and push for her to verify with Dr Y that he indeed wanted to add another medication for that cycle.
9
Doctor
Tamer Yalcinkaya
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
10
NPS
10
Age 40
1 IUI
Endometriosis
Tubal Blockage
Black or African-American
Income $50K - $99K
Consultant
1st of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Y [Yalcinkaya] is patient and listens to me... He's amazing. He is definitely always late so, you're gonna have to get over it if punctuality is "your thing". When he arrives you have his FULL ATTENTION. I appreciate that he speaks in common terms not just medical jargon.... We didn't know I had endometriosis until in surgery to clear a blocked tube. He removed one and explained why. He is very detailed with all explanations and will repeat several times if you need it.
The Greensboro office [Carolinas Fertility Institute] is older and they don't have cleaning wipes in the bathroom for after ultrasounds. The first time that I went for one, the didn't have any pads. Be sure to bring your own. The Winston Salem office is great.... I LOVE Ms. Kincaid. I wish u could only see her. She has the best attitude and is so uplifting. Even when the news isn't what you want, she has a positive way of presenting it
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
He's amazing. He is definitely always late so, you're gonna have to get over it if punctuality is "your thing". When he arrives you have his FULL ATTENTION. I appreciate that he speaks in common terms not just medical jargon.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
Write down your questions/ concerns because sometimes the appointment can be overwhelming and you may leave without a piece of info.
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
Dr. Y is patient and listens to me which was the opposite of where I left. Nurse Kincaid makes me feel like she's in this fight with us. 99% of the staff are so pleasant and encouraging
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
We didn't know I had endometriosis until in surgery to clear a blocked tube. He removed one and explained why. He is very detailed with all explanations and will repeat several times if you need it.
Describe your experience with the nursing staff at Carolinas Fertility Institute.
I LOVE Ms. Kincaid. I wish u could only see her. She has the best attitude and is so uplifting. Even when the news isn't what you want, she has a positive way of presenting it rather than being "matter of fact". She is a blessing to her profession!
Describe your experience with Carolinas Fertility Institute.
The Greensboro office is older and they don't have cleaning wipes in the bathroom for after ultrasounds. The first time that I went for one, the didn't have any pads. Be sure to bring your own. The Winston Salem office is great. Again, Dr. Yalcinkaya is usually late so plan accordingly. He will give you his full attention when you see him, rather than rushing you along.
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
IUI $1,000.00 + Ovidrel shot around $160.00 through their pharmacy connection since my normal pharmacy was over $200.00 + Femara $7.00 copay. IVF is around $28,000.00 including medication.
Describe Tamer Yalcinkaya's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Fertility Institute.
N/A I haven't done ivf yet
10
Doctor
Tamer Yalcinkaya
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
10
Age 31
2 IUI
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Mesen] prescribed my husband a male fertility vitamin as his semen analysis was not great and on the low side of normal...I really was not expecting Dr Mesen to be the one to do all of my ultrasounds or treatments but he was there every time and answered all my many questions. It was comforting to know I would see the same doctor every time...I had never had an interuteran ultrasound before so he said that’s the first thing I needed and then proceeded to walk me to the room to have it done right then. I did appreciate the urgency though after trying naturally for 2 years. During my follow ups he did soften his demeanor and after my first IUI answered the list of questions I had before he left the room and told us he wanted to hear good news in two weeks which I appreciated. He really does want us to be successful. After the first two IUI’s failed, he agreed that a change in medication would hopefully help for the third IUI so he does listen to his patients and take into consideration their thoughts on the process.
[The nurses at Carolinas Fertility Institute that] I’ve interacted with have been very delightful! My time has always been valued and they want me to be as comfortable as possible...they pulled up a chair right next to me for my husband to sit in during the IUI procedures so he could hold my hand...I had to have blood draw to check estrodiol levels and was told I would get a call back by 4pm. I had to call them and then wait for the results to be reviewed. Granted I needed to pick up my tigger shot based on those results so it was time sensitive.
How was your experience with Tolga Mesen at Carolinas Fertility Institute?
At the initial consulation I found Dr Mesen to be a little too direct and to the point. It was all very medically explained. I had never had an interuteran ultrasound before so he said that’s the first thing I needed and then proceeded to walk me to the room to have it done right then. I did appreciate the urgency though after trying naturally for 2 years. During my follow ups he did soften his demeanor and after my first IUI answered the list of questions I had before he left the room and told us he wanted to hear good news in two weeks which I appreciated. He really does want us to be successful. After the first two IUI’s failed, he agreed that a change in medication would hopefully help for the third IUI so he does listen to his patients and take into consideration their thoughts on the process.
What's one piece of advice would you give a prospective patient of Tolga Mesen at Carolinas Fertility Institute?
If you have questions for Dr Mesen, come prepared with them at time of ultrasound/treatment. Don’t be afraid to ask questions or have him clarify things. Sometimes he not very detailed.
During treatment, were you treated like a number or a human with Tolga Mesen at Carolinas Fertility Institute?
I really was not expecting Dr Mesen to be the one to do all of my ultrasounds or treatments but he was there every time and answered all my many questions. It was comforting to know I would see the same doctor every time.
Describe the protocols Tolga Mesen used in your cycles at Carolinas Fertility Institute and their degree of success.
At the initial consult, Dr. Mesen recommended starting with 3 IUI’s and then reassessing if needed. I kept taking all of the vitamins I was currently taking. He prescribed my husband a male fertility vitamin as his semen analysis was not great and on the low side of normal. IUI 1 and 2 Femara 5mg cycle days 3-7. He told us he thought I would respond better to Femara than Clomid. IUI 3 (in progress) Clomid 100mg cycle days 3-7. Since I only had one mature follicle for the last two treatments, I wanted to increase the dosage and he agreed I would do better with Clomid. That is yet to be determined as of this review.
Describe your experience with the nursing staff at Carolinas Fertility Institute.
All of the ladies I’ve interacted with have been very delightful! My time has always been valued and they want me to be as comfortable as possible. They put down extra padding on the procedure chair when I had my period and they pulled up a chair right next to me for my husband to sit in during the IUI procedures so he could hold my hand.
Describe your experience with Carolinas Fertility Institute.
Strengths- small clinic, one on one approach, personalized care, see the same Dr every time, convenient location, will call back same day if you have to leave them a message. Can get appointments on the days Dr. Mesen wants to see you back. Weaknesses- since there is one doctor in the office, the appointment times on the days you need to come in are very limited. I’ve learned that the time they give you is the only time they have. Their insurance team is great. They went though all the steps to see if treatment was covered even though we knew going in it wouldn’t be.
Describe the costs associated with your care under Tolga Mesen at Carolinas Fertility Institute.
$1000 per IUI- included all ultrasounds and the procedure. Trigger shot- $112- by pharmacy Dr Mesen referred me to for lower cost Clomid- $25- from neighborhood pharmacy.
What specific things went wrong at Carolinas Fertility Institute?
  • Failed to call with results
Describe the specific things that went wrong at Carolinas Fertility Institute.
I had to have blood draw to check estrodiol levels and was told I would get a call back by 4pm. I had to call them and then wait for the results to be reviewed. Granted I needed to pick up my tigger shot based on those results so it was time sensitive.
9
Doctor
Tolga Mesen
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
5 of 5
Scheduling
2 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 31
1 IVF
Tubal Blockage
European
Native American
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Y [Tamer Yalcinkaya] listened and answered all of my questions at my consultation, then formulated a plan specific to me...He was very kind and never rushed me. He is brilliant....everything he said would happen, did...The only weakness I can see is that now he's hired on more physicians to help his work load....double edged sword because they are all great and he has to manage his workload and be able to treat more people, but having a one on one treatment the whole way through with him was something special.
They [Carolinas Fertility Institute] are very accommodating and will work to fit whatever time frame your treatment calls for. As far as weaknesses, the only one I encountered was the slightly unpleasant billing person...Our care coordinator, Lori, was wonderful. She knew the plan and protocols like the back of her hand. She can be a little challenging to get a hold of since she only works a few days per week...
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
I thoroughly enjoy my time with Dr. Y. He was very kind and never rushed me. He is brilliant....everything he said would happen, did. The only weakness I can see is that now he's hired on more physicians to help his work load....double edged sword because they are all great and he has to manage his workload and be able to treat more people, but having a one on one treatment the whole way through with him was something special. I noticed it only because on my last day before I was discharged to my OB, I didn't even get to see him. I saw someone new who I had never met. Luckily, I met him in the hall on the way out and was able to thank him and say goodbye.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
Do you research, ask all your questions because he's extremely intelligent and will happily answer every single one.
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
Dr. Y listened and answered all of my questions at my consultation, then formulated a plan specific to me. Everyone was encouraging and positive everytime I went in during treatment. Even the phlebotomist was cheering me on.
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
I'm sorry, I hardly remember. I know I had daily injections, then a trigger shot the night before retrieval. Then, when preparing for FET, I took BC for a week then when I stopped and had breakthrough bleeding, I started PIO injections until my endometrium was over 10mm. I continued the PIO injections until 10 weeks of pregnancy. At 9 weeks I was discharged to my OB.
Describe your experience with your nurse at Carolinas Fertility Institute. (Assigned nurse: Lori was the original IVF coordinator. After that, there was noone specific. )
Our care coordinator, Lori, was wonderful. She knew the plan and protocols like the back of her hand. She can be a little challenging to get a hold of since she only works a few days per week, but it never negatively impacted me. The other staff members and nurses that I saw throughout my care were also pleasant and helpful. I only had an issue with the billing person, Melissa. Let's just say she's not very warm and fuzzy.
Describe your experience with Carolinas Fertility Institute.
Strength is the brilliance of the person making the protocols and overseeing care, Dr. Y. His success rates are amazing. They are very accommodating and will work to fit whatever time frame your treatment calls for. As far as weaknesses, the only one I encountered was the slightly unpleasant billing person, Melissa. Other than that, I couldn't be happier.
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
I had an HSG, injections for retrieval, egg retrieval, then FET with ultrasounds following until 9weeks when I was discharged to my OB. Total cost with meds and all was around $12000
10
Doctor
Tamer Yalcinkaya
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
9
Age 34 - 35
1 IVF
Endometriosis
Poor Egg Quality
Unexplained
European
Income $100K - $199K
3rd of 3 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Yalcinkaya always made time for my husband and I. After our egg retrieval, our results were much different than what we were expecting.... My husband and I were upset and worried and Dr. Y made himself available after hours to speak with us on the phone for as long as we needed.... Dr. Yalcinkaya is a wonderful doctor. It was very clear from our first meeting that he cares deeply about his patients and his work. He is very intelligent and is a leader in his field but can explain complex scientific techniques in a way that is easy to understand.
While the level of care, the doctors and nurses are amazing, the clinic [Carolinas Fertility Institute] is VERY busy and obviously somewhat understaffed. I have had wait times for appointments last just a few minutes to over an hour. I will also say that sometimes the costs of things are not made clear... For a single IVF cycle including retrieval, monitoring and a fresh transfer my cost with insurance coverage was $5500. I paid an additional $800 or so for meds.
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
Dr. Yalcinkaya is a wonderful doctor. It was very clear from our first meeting that he cares deeply about his patients and his work. He is very intelligent and is a leader in his field but can explain complex scientific techniques in a way that is easy to understand. He always made me feel comfortable with my treatment and made sure to tell us at every appointment that we could call him anytime if we had any questions or concerns. He is a little quirky and for a couple times during our first appointments we had to remind him of our situation (I think this comes from the clinic having a TON of patients), but once he got to know us, he could remember small things we had said or asked about months prior.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
I would say be prepared to be patient not only with Dr. Yalcinkaya but also with the process itself.
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
Dr. Yalcinkaya always made time for my husband and I. After our egg retrieval, our results were much different than what we were expecting. Even though we had 29 eggs retrieved, we only had 3 embryos make it to freeze and they struggled to get there. My husband and I were upset and worried and Dr. Y made himself available after hours to speak with us on the phone for as long as we needed. He is always very thorough in his explanations and offered as much advice as to what our next steps would be as he was able. It is obvious that he cares for his patients and wants the best outcomes for them.
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
I did an agonist IVF protocol. We began with a uterine biopsy (endometrial scratch), bloodwork and mock transfer (same as a SHG) about a week prior to my protocol starting. All of Dr. Y's IVF patients start this way and it is to rule out any potential problems (and to treat them if they are found) prior to the start of IVF. I began my protocol with Synarel instead of Lupron because Synarel also helps control endometriosis flare ups which I do have a history of. I did Synarel twice a day for 14 days and then continued with Menopur (1 vial), Gonal F (225), Doxycline (twice a day) and baby aspirin for another 9 days. During that time I had 4 ultrasounds. At my last ultrasound before retrieval, I had 29 mature follicles (and several more immature). Because of the number of follicles I had and because my estrogen level was elevated, Dr. Y recommend that we do a frozen transfer instead of a fresh because he was concerned about overstimulation. At first I was disappointed but later was thankful because I was somewhat overstimulated after my retrieval and I wasn't in a condition to successfully transfer at that time. The procedure itself went smoothly and I felt very comfortable. We retrieved 29 eggs, of that 12 were mature and 9 fertilized normally. We ended up with 3 day 6 blasts that were frozen. Dr. Y was a little concerned with my numbers since we had expected a lot more higher quality blasts based on my AMH/blood work and age. Before moving on to our transfer he recommend more extensive genetic testing for my husband and I. We are currently awaiting those results.
Describe your experience with your nurse at Carolinas Fertility Institute. (Assigned nurse: Marcey)
Marcey is absolutely wonderful. She is warm and caring but also has a sense of humor. She always made me feel at ease and answered any question I had regardless of how silly it sounded.
Describe your experience with Carolinas Fertility Institute.
While the level of care, the doctors and nurses are amazing, the clinic is VERY busy and obviously somewhat understaffed. I have had wait times for appointments last just a few minutes to over an hour. I will also say that sometimes the costs of things are not made clear - this was more so my experience when I was doing IUIs, but also somewhat during my IVF treatment. You really need to be your own advocate and ask a lot of questions.
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
For a single IVF cycle including retrieval, monitoring and a fresh transfer my cost with insurance coverage was $5500. I paid an additional $800 or so for meds. This did not include any additional testing/procedures prior to the start of my cycle or additional non-routine blood work requested during my cycle.
10
Doctor
Tamer Yalcinkaya
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
9
NPS
9
Age 38 - 39
3 IUI
Diminished Ovarian Reserve
Male Factor
Nurse or HC Services
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
I think Dr Yalcinkaya is fanstastic. He has an amazing ability to calm my nerves when I see him. He is also confident and gives me hope during my visits. When the first IVF cycle was canceled he immediately had a plan to change my protocol. I can easily reach him by text or phone with questions.... The first cycle we did miniIVF: Gonal F 150 Units, Menopur 75 Units, Lupron, micronized: 2 injections daily. Also took Doxycycline 100mg twice daily, aspirin, extra folic acid and a prenatal vitamin. He used this rationale for lower dosing based on my DOR - he felt I would produce the same amount of follicles regardless so opted for lower doses.
Strengths: accessible docs, nice facility, friendly. You get test results very quickly. Weaknesses: mostly growing pains, poor communication sometimes with nurses. I think a new patient would want to know that I did not feel like another number there [Carolinas Fertility Institute] and felt very well cared for. I have never been rushed at my appointments and had all my questions answered before leaving.
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
I think Dr Yalcinkaya is fanstastic. He has an amazing ability to calm my nerves when I see him. He is also confident and gives me hope during my visits. When the first IVF cycle was canceled he immediately had a plan to change my protocol. I can easily reach him by text or phone with questions. Where else can you find that ?!
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
Have a list of questions you want to ask. Ask about your plan of care (protocol). Ask him his thoughts on any other factors (male factor, endometriosis, etc). Be prepared to leave hopeful that you have a plan in place :)
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
The first cycle we did miniIVF: Gonal F 150 Units, Menopur 75 Units, Lupron, micronized: 2 injections daily. Also took Doxycycline 100mg twice daily, aspirin, extra folic acid and a prenatal vitamin. He used this rationale for lower dosing based on my DOR - he felt I would produce the same amount of follicles regardless so opted for lower doses. This time he added Cetrotide instead of Lupron, and increased the Gonal to 225Units.
Describe your experience with the nursing staff at Carolinas Fertility Institute.
There is only one staff member that I have issues with. She completed my med order incorrectly twice. I had to take the bull by the horns and facilitate fixing the error to ensure I got my medicine in a timely fashion. She does not communicate well and it often takes her several hours to respond to emails or calls
Describe your experience with Carolinas Fertility Institute.
Strengths: accessible docs, nice facility, friendly. You get test results very quickly. Weaknesses: mostly growing pains, poor communication sometimes with nurses. I think a new patient would want to know that I did not feel like another number there and felt very well cared for. I have never been rushed at my appointments and had all my questions answered before leaving.
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
The cost for miniIVF with meds was around 10k. This is far less than traditional IVF and less than most clinics
Describe Tamer Yalcinkaya's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Fertility Institute.
Dr Y said we could transfer 2-3 embryos and we are ok with that. He thinks at my age 1 in 3 will be normal
9
Doctor
Tamer Yalcinkaya
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 36
1 Fertility Medications
Anovulation
PCOS
Tubal Blockage
European
Native American
Income $0 - $49K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Y [Dr. Yalcinkaya] sits down with you in his personal office to discuss your options, not in a room while you are draped in a paper gown. He tells you every piece of information about the why's and how's and always offers hope and success stories....he was listening to my history and he said I want to see your ovaries today if that's ok with you. This was surpring to me but I was overjoyed that something was going to happen that day and the ball would begin rolling.
This clinic [Carolinas Fertility Institute] is extremely welcoming. You will never be shuffled around like a number on a paper. Every single person that works there makes you feel like they work FOR YOU. They will laugh with you and cry with you....The nurses are amazing at CFI. They call and remind me of appointments and give me blood results and plans of action. They will talk with me on the phone as long as it takes to get my questions answered.
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
Dr. Y is such a down to earth person who happens to be a fertility genius. You can tell off the bat he is passionate about his work. He brings you in his personal office to discuss your options and you don't leave until all your questions are answered. He always offers up a story of hope and you leave feeling like he wants a baby for you as bad as you do.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
Don't be afraid to ask questions and don't let money stop you from going. I am a cash pay patient as my insurance doesn't cover fertility treatments and I have always been well informed of cost in advance and shared with opportunities to save money. They empathize that my family has saved for a long time to make this a reality. They have never treated me like I can't afford their treatments.
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
Dr Y sits down with you in his personal office to discuss your options, not in a room while you are draped in a paper gown. He tells you every piece of information about the why's and how's and always offers hope and success stories.
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
Well firstly he was listening to my history and he said I want to see your ovaries today if that's ok with you. This was surpring to me but I was overjoyed that something was going to happen that day and the ball would begin rolling. I had follicles that looked perfect and he was excited about that which also made me excited. He said go home and have intercourse and maybe you won't even need to come back. I was shocked that he had hope and it sent me home walking on clouds. He said if this doesn't work, I have back up options. He told me my body does what it needs to do by making eggs and that he would like to perform an hsg to make sure the eggs have a way to release. He told me in detail what that consisted of including out the door cost. He shared even some success stories about hsg tests resulting in pregnancy in other patients. He answered my questions and talked with my until 15 mins after the office closed. That just doesn't exist in the world of medicine these days.
Describe your experience with your nurse at Carolinas Fertility Institute. (Assigned nurse: Lorianne, Ashley)
The nurses are amazing at CFI. They call and remind me of appointments and give me blood results and plans of action. They will talk with me on the phone as long as it takes to get my questions answered. It is obvious by talking with them they have so much confidence in Dr. Y and are also passionate about what they do.
Describe your experience with Carolinas Fertility Institute.
This clinic is extremely welcoming. You will never be shuffled around like a number on a paper. Every single person that works there makes you feel like they work FOR YOU. They will laugh with you and cry with you. Their offices are located so that they are easy to find and available to people all around NC. CFI is worth a drive, let me tell ya!
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
As I said earlier my costs are strictly out of pocket, from savings that have been a long process to get/keep. They knew that going in and kept me informed of all my fees before any services were decided on. They told me ways to cut costs and what to do if any hidden fees appeared and who to call directly if I got any bills in the mail that I didn't understand. People hear fertility treatments and think 10s of thousands of dollars but don't let that intimidate you. It's very affordable to sit down with Dr. Y and hear your options.
10
Doctor
Tamer Yalcinkaya
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
9
NPS
8
Age 33 - 34
10 Fertility Medications
PCOS
European
Income $50K - $99K
2nd of 2 Docs
IUI With Other Docs
Strongly Recommends
Neutral
Unsuccessful
Dr. Yalcinkaya is an excellent listener, he put my husband and I at ease and gave us confidence in the process. He made himself available, so if I left an appointment and had a follow-up question, I could send him an email and he was prompt to respond. He was very understanding of the emotions surrounding infertility and gave me the time I needed to ask many questions or even cry if I needed to (and did).
The staff [at Carolinas Fertility Institute] did not always know who I was, why I was coming into the clinic or basic answers to questions (mainly when I called), until they finally asked around. I felt like I constantly had to restate where I was in the process and ask for details regarding the procedure. There seemed to be a disconnect, not an effort to get to know my as a patient.
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
Dr. Yalcinkaya is an excellent listener, he put my husband and I at ease and gave us confidence in the process. He made himself available, so if I left an appointment and had a follow-up question, I could send him an email and he was prompt to respond. He was very understanding of the emotions surrounding infertility and gave me the time I needed to ask many questions or even cry if I needed to (and did).
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
Be knowledgeable about the process and ask as many questions as you need to.
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
Dr. Yalcinkaya took the time to go through all details of the process with me, both in person and via email.
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
I don’t remember in detail (I took a break from treatments but will be going back this month). He performed the HSG test & ultrasound. I continued to take femara (prescribed initially by my gyno) and before the IUI I gave myself a shot of Ovidrel in my abdomen.
Describe your experience with the nursing staff at Carolinas Fertility Institute.
The staff did not always know who I was, why I was coming into the clinic or basic answers to questions (mainly when I called), until they finally asked around. I felt like I constantly had to restate where I was in the process and ask for details regarding the procedure. There seemed to be a disconnect, not an effort to get to know my as a patient.
Describe your experience with Carolinas Fertility Institute.
The clinic, overall, was very professional and anytime I had an issue or a question, I could touch base with Dr. Yalcinkaya (who was understanding and receptive). The staff, at times, seemed busy or a bit disconnected, but Dr. Yalcinkaya addressed these issues and listened to my concerns.
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
I don’t remember the exact costs but the one IUI procedure (including the sperm wash, IUI, doctor visit, Ovidrel shot) was a bit over $800.
Describe Tamer Yalcinkaya's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Fertility Institute.
N/a
What specific things went wrong at Carolinas Fertility Institute?
  • Failed to order appropriate test
Describe the specific things that went wrong at Carolinas Fertility Institute.
It mainly had to do with the Ovidrel not being ordered on time, which I ended up doing. Also the bedside manner and communication style from some of the staff members could be improved. However, these things were addressed and overall I am very happy with my experience.
9
Doctor
Tamer Yalcinkaya
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2014 - 2016, Successful
NPS
10
NPS
10
Age 28 - 30
4 IUI
Endometriosis
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Yalcinkaya is a very good doctor. He takes the time to explain what he thinks is wrong and what he believes the best course of action is. He is flexible and gives options if you are not ready for a certain treatment. He is sympathetic to patients. He gives patients a way to reach him after hours for any questions or issues. He is often late to appointments and procedures, however, and it is hard to tell whether it is because he has a lot of responsibilities or whether it is because he is poor at time management...
The biggest issue with the [Carolinas Fertility Institute] clinic is wait times for appointments. Often I would wait for over an hour in the waiting room. The waiting room was comfortable but obviously it is not ideal to be kept waiting so long...Be prepared with questions you want to ask before your appointment. Be prepared to wait a long time for your appointments...
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
Dr. Yalcinkaya is a very good doctor. He takes the time to explain what he thinks is wrong and what he believes the best course of action is. He is flexible and gives options if you are not ready for a certain treatment. He is sympathetic to patients. He gives patients a way to reach him after hours for any questions or issues. He is often late to appointments and procedures, however, and it is hard to tell whether it is because he has a lot of responsibilities or whether it is because he is poor at time management.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
Be prepared with questions you want to ask before your appointment. Be prepared to wait a long time for your appointments.
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
Doctor was kind and sympathetic during appointments and reachable after hours as well. Provided thorough explanations and reasoning for his recommendations. The only issue with his care is that he was often late to appointments. We were often kept waiting for hours.
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
After determining that I was ovulating, that my tubes were open and that sperm counts were slightly low but within normal parameters, Dr Yalcinakya recommended IUI as our first course of treatment. He said I likely had endometriosis but he could not diagnose it for sure without surgery. We started with letrozole 7.5 mg on days 5-9 of my cycle. An ultrasound was done after completing the letrozole to check my response. Then IUI was scheduled. I was instructed to use Ovidrel trigger ~36 hours before the IUI. My first cycle resulted in a chemical pregnancy, so the doctor said we should try again. After 2 additional failed cycles with the same protocol, he recommended a change of strategy. He said he was sure I would get pregnant with IVF, but other options would be to do a laparoscopy to check for and remove endometriosis or to do IUI with injectable medications. Since we were reluctant to do IVF, we went with the surgery. Endometriosis was confirmed and the doctor removed what he found. We then did a 4th cycle of IUI. Letrozole 7.5 mg was used again but Menopur was added as well. I had an ultrasound after completing the meds to determine the response, and then IUI was scheduled. I was instructed to use a trigger shot ~24 hours before the IUI. This IUI was successful.
Describe your experience with your nurse at Carolinas Fertility Institute. (Assigned nurse: Jennifer)
The nursing staff was generally helpful but it was difficult to get someone on the phone right away. Usually you had to leave a message and wait for a call back. If you were to miss the call back it could result in fairly endless phone tag.
Describe your experience with Carolinas Fertility Institute.
The biggest issue with the clinic is wait times for appointments. Often I would wait for over an hour in the waiting room. The waiting room was comfortable but obviously it is not ideal to be kept waiting so long.
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
ultrasounds - $150, IUI - ~$400, Consultation ~$90
What specific things went wrong at Carolinas Fertility Institute?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Carolinas Fertility Institute.
A couple times the nurse did not call in the prescriptions I requested to the pharmacy. The issue was rectified quickly once I reminded her.
10
Doctor
Tamer Yalcinkaya
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2012 - 2016, Successful
NPS
10
NPS
10
Age 26 - 30
1 IVF
PCOS
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Yalcinkaya is awesome! From the very beginning he helped us and explained to us what was going to happen and how to prepare ourselves. Our first IVF cycle went great and we had twins. The next time we did IVF, it didn't work but he has done everything he can to help make our next cycle successful. He even called and did a phone conference with us for over 30 minutes to help us understand what might have happened.
It [Carolinas Fertility Institute] is a brand new facility. It's amazing with state of the arc equipment and labs!... I had an allergic reaction to some medication and the nurse kept me on it. Said that it was normal... during this cycle, we did not get pregnant.... I had to use estrogen shots, pills and patches. All of the shots and pills helped regulate my hormones so that they could manipulate my body into thinking it was ovulating naturally.
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
Dr. Yalcinkaya is awesome! From the very beginning he helped us and explained to us what was going to happen and how to prepare ourselves. Our first IVF cycle went great and we had twins. The next time we did IVF, it didn't work but he has done everything he can to help make our next cycle successful. He even called and did a phone conference with us for over 30 minutes to help us understand what might have happened.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
Sometimes it is hard to understand Dr. Ybwith his accent, but just keep asking him to repeat it!
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
Dr. Y was always personable and knew our situation. He always asks about our girls when we go! His office staff, not so much.
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
I had to use estrogen shots, pills and patches. All of the shots and pills helped regulate my hormones so that they could manipulate my body into thinking it was ovulating naturally.
Describe your experience with the nursing staff at Carolinas Fertility Institute.
Sometimes I felt like they weren't listening to what I was saying. They would take down what I say, but then tell me their answer and not converse with Dr. Y.
Describe your experience with Carolinas Fertility Institute.
It is a brand new facility. It's amazing with state of the arc equipment and labs!
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
First cycle- $14,000 Second cycle- $3,500
Describe Tamer Yalcinkaya's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Fertility Institute.
Dr. Y left this decision up to us after giving us the pros and cons of each. I'm thankful for him respecting on wishes to transfer two embryos!
What specific things went wrong at Carolinas Fertility Institute?
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Carolinas Fertility Institute.
I had an allergic reaction to some medication and the nurse kept me on it. Said that it was normal... during this cycle, we did not get pregnant.
10
Doctor
Tamer Yalcinkaya
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 25 - 26
2 Fertility Medications
PCOS
Income $0 - $49K
4th of 4 Docs
4 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Tamer Yalcinkaya] was very encouraging and is helping me reach my goal becoming a parent...others wouldn't even touch me or take my treatment serious I am so thankful...is an amazing Dr and treats his patients with care... we done iui i just know that we had to do ganatropins and ovudrill and progestone and famara...Now we are moving forward with ivf...is a down to earth kind of Dr he explained everything that needed to be done and is helping me reach my goal to becoming a parent he explained and answered every question that I had he is also a well mannered Dr.
They [nurses at Carolinas Fertility Institute] were an amazing group of people they showed love and compassion and answered every question I had, they were so sweet and had so much joy that it made me happy and I felt right at home...This clinic is very knowledgeable and know exactly what that are doing, they are the sweetest group of people and they will carry you a long way to help you reach your goal❤ I am so thankful for CFI and always remember to take one step at a time because dealing with infertility can be so stressful but the end result will be worth it
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
My experience with Dr Y when I first met him I knew who he was when I first seen him.. My Dr back home and Dr Y know eachother and talked about my treatment several times and always gave the best advice be for moving on to Ivf but when I actually came face to face with Dr.Y it was like we knew each other for a long time and I wasn't afraid to be around him like I would with some Dr I didn't know. He was very encouraging and is helping me reach my goal becoming a parent my experience as a patient I wouldn't wanna go anywhere else I've actually found some Dr's that are willing to work with me when others wouldn't even touch me or take my treatment serious I am so thankful for cfi
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
I would tell them they are in really good hands and to take one breath at a time because dealing with infertility can be so stressful but Dr Y is an amazing Dr and treats his patients with care.
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
Dr. Y is a down to earth kind of Dr he explained everything that needed to be done and is helping me reach my goal to becoming a parent he explained and answered every question that I had he is also a well mannered Dr.
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
I can't remember what my first treatments are when we done iui i just know that we had to do ganatropins and ovudrill and progestone and famara days 3-7 done 4 cycles of that with my other Drwhile with Dr y help we were doing carecordnation where I lived 2 1/2 hrs away. Now we are moving forward with ivf.
Describe your experience with the nursing staff at Carolinas Fertility Institute.
They were an amazing group of people they showed love and compassion and answered every question I had, they were so sweet and had so much joy that it made me happy and I felt right at home. keep up the Good work ❤
Describe your experience with Carolinas Fertility Institute.
This clinic is very knowledgeable and know exactly what that are doing, they are the sweetest group of people and they will carry you a long way to help you reach your goal❤ I am so thankful for CFI and always remember to take one step at a time because dealing with infertility can be so stressful but the end result will be worth it
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
So far I only had to pay co pays with my insurance and my insurance isn't going to cover ivf so I'm not exactly sure how much it is going to cost.
10
Doctor
Tamer Yalcinkaya
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Successful
NPS
10
NPS
10
Age 33
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Tamer Yalcinkaya] retested our embryos for a second time, after we had previously been told they were “nonviable, incompatible with life”. His embryologist rechecked them, and they were indeed genetically perfect. We then transferred at the first available time and both took...He made me feel super important, valued, and like he cared. No other doctor we saw ever made us feel that way....
[Carolinas Fertility Institute] It’s clean, super nice, very friendly staff. I could not ask for a better place/clinic. You always feel like a human being, not a number or just a patient. We felt like we mattered and our dreams of having a family mattered...He [Dr. Yalcinkaya] retested our embryos for a second time, after we had previously been told they were “nonviable, incompatible with life”. His embryologist rechecked them, and they were indeed genetically perfect. We then transferred at the first available time and both took.
How was your experience with Tamer Yalcinkaya at Carolinas Fertility Institute?
So basically we had tried for well over a year and went to the doctor. They did blood work on me and turns out I had an extremely low egg count. My husbands numbers were fine, better than fine actually. His numbers were thru the roof, but mine were awful. We were given less than 1% chance of conceiving on our own. They immediately suggested IVF. The first round, we got a genetically normal embryo (we did genetic testing on all of ours) They asked us if we would want a sibling in the future, if so, to go ahead and ‘bank’ embryos before transferring. So we tried multiple times, changing medications around etc that cycle failed. The next cycle we tried and again changed meds with terrible results The next, the nurse overdosed me in medications and actually I caught it. Turns out my ovaries were overstimulated and put to sleep for 6 weeks and we weren’t even sure if they would wake up, but thank heavens they did. The next cycle we went back to the same Med cocktail we used the first time ( Bc that had been the only time we had gotten good results). We did get embryos from this cycle, and had them genetically tested thru Wake Forest, Reproductive Medicine, only to find out they were all “nonviable, incompatible with life”. We tried one more time, and had zero results. We were devastated. Took 5 months off Bc I was drained in every way shape and form. Physically mentally etc.. Wake Forest Reproductive Medicine suggested adoption or buying eggs, Asheville PREG said adoption/eggs And Charlotte REACH said adoption. I had a friend randomly mention CFI (Dr. Yalcinkayas practice) and I thought, “why not”. I went, and he said before we do anything Can I please retest your embryos that Wake Forest Reproductive Medicine said were “nonviable, incompatible with life”. CFI retested them, and turns out we had two genetically perfect embryos, and they are our girls today. who are absolutely PERFECT. We owe everything to Dr. Yalcinkaya and Jesus.
What's one piece of advice would you give a prospective patient of Tamer Yalcinkaya at Carolinas Fertility Institute?
You are in THE best hands. He is phenomenal.
During treatment, were you treated like a number or a human with Tamer Yalcinkaya at Carolinas Fertility Institute?
He made me feel super important, valued, and like he cared. No other doctor we saw ever made us feel that way. He was phenomenal.
Describe the protocols Tamer Yalcinkaya used in your cycles at Carolinas Fertility Institute and their degree of success.
He retested our embryos for a second time, after we had previously been told they were “nonviable, incompatible with life”. His embryologist rechecked them, and they were indeed genetically perfect. We then transferred at the first available time and both took. Our babies are currently 14 mo old and perfect.
Describe your experience with your nurse at Carolinas Fertility Institute. (Assigned nurse: Marcey)
She was so compassionate, so caring, and just a wonderful human being.
Describe your experience with Carolinas Fertility Institute.
Zero weaknesses. It’s clean, super nice, very friendly staff. I could not ask for a better place/clinic. You always feel like a human being, not a number or just a patient. We felt like we mattered and our dreams of having a family mattered. It was truly a wonderful place that I would 100% recommend.
Describe the costs associated with your care under Tamer Yalcinkaya at Carolinas Fertility Institute.
$7000
Describe Tamer Yalcinkaya's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Fertility Institute.
We had two genetically perfect embryos and of course were concerned with them splitting into triplets or quadruplets. He told us, he didn’t think this would happen, of course couldn’t guarantee it. But he felt comfortable putting both embryos in me and us hopefully having twins. He was right!
10
Doctor
Tamer Yalcinkaya
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Fertility Institute
Greensboro
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5