Vicken Sepilian, MD (closed)

Rated 6.7
Strongly recommend: 33%Don't recommend: 67%6.7
33% strongly recommend
2 reviews
Operations
7.3
7.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
10
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8
8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
10
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.5
8.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
261
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots is not offered
Administration of shots is not offered
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication is not offered
Selling medication is not offered
Providing backup medication is not offered
Providing backup medication is not offered

This clinic had 2 offices

Glendale (closed)
1560 Chevy Chase Dr.
Glendale, CA 91206
Santa Monica (closed)
530 Wilshire Blvd
Santa Monica, CA 90401
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
0
NPS
5
Age 38
1 IVF
Unexplained
European
Income $200K - $499K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I was just more $ profit. ... the doctor [Dr. Kronafel] just saw dollar signs. ... She treated me like I was just the average, she didnt provide treatment that was customized to me and my results. ... I've gotten second opinions from 2 other doctors and they both independently said I was on doses of medication that was much too high, that no one gives such high doses anymore. ... I was on 400 IU of Follistim for 5 days, then 375 IU of Follistim for 5 days, then 350 IU for 1 day and 150 for the last day before the trigger.
They didn't communicate with me, they only communicated with the doctor who was not always present. I was not contacted by the clinic to check up on me. The doctor didn't either. the nurse at the doctor's office did call to check up on me. ...
How was your experience with Kathleen Kornafel at Vicken Sepilian, MD (closed)?
She treated me like I was just the average, she didnt provide treatment that was customized to me and my results. I've gotten second opinions from 2 other doctors and they both independently said I was on doses of medication that was much too high, that no one gives such high doses anymore. Kornafel needs to read up on the literature and get into the 21st century.
What's one piece of advice would you give a prospective patient of Kathleen Kornafel at Vicken Sepilian, MD (closed)?
ask for customized treatment and ask for the lowest dose of FSH shots.
During treatment, were you treated like a number or a human with Kathleen Kornafel at Vicken Sepilian, MD (closed)?
I was just more $ profit. the nurses were great people. the doctor just saw dollar signs.
Describe the protocols Kathleen Kornafel used in your cycles at Vicken Sepilian, MD (closed) and their degree of success.
I was on 400 IU of Follistim for 5 days, then 375 IU of Follistim for 5 days, then 350 IU for 1 day and 150 for the last day before the trigger. Starting on day 8 of the cycle I was on 75 iU of Menopure and single shot of Ganirelix until day 12 and day 13 is when I was triggered. I have no idea what the rationale was, because she didn't explain it to me.
Describe your experience with your nurse at Vicken Sepilian, MD (closed). (Assigned nurse: Erin)
good people, super sweet and kind.
Describe your experience with Vicken Sepilian, MD (closed).
the clinic looks very nice and peaceful. but the staff is a little impersonal. the nurse i was assigned was not from the clinic, it was directly from Dr Kornafel's office. the clinic did not assign an nurse to me.
Describe the costs associated with your care under Kathleen Kornafel at Vicken Sepilian, MD (closed).
I spent ~$20,000 on my IVF cycle, which includes the medications (+$6K) clinic fees (+$8K) and the doctor fees (+$5K)
Describe Kathleen Kornafel's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Vicken Sepilian, MD (closed).
eSET is better.
What specific things went wrong at Vicken Sepilian, MD (closed)?
  • Failed to call with results
Describe the specific things that went wrong at Vicken Sepilian, MD (closed).
They didn't communicate with me, they only communicated with the doctor who was not always present. I was not contacted by the clinic to check up on me. The doctor didn't either. the nurse at the doctor's office did call to check up on me.
0
Doctor
Kathleen Kornafel
NPS
Humanity
2 of 5
Communication
1 of 5
Frequency Seen
5 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
5
Clinic
Vicken Sepilian, MD (closed)
Glendale (closed)
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
1 of 5
2009 - 2010, Successful
NPS
10
NPS
10
Age 33 - 34
2 IVF
European
Income $100K - $199K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr Vicken Sepilian] was very friendly, and gentle. He always explained every step thoroughly. We often made conversation outside of the strict doctor-patient relationship...Have faith in his abilities even if he looks younger than most doctors....I could always get through to him or the nurse when I called. They were both very pleasant, friendly, and gentle. They explained everything and answered all questions and the nurse even visited me at home to help with injections.
I could always get through to him [Dr Sepilian] or the nurse [at Cha Fertility Center] when I called. They were both very pleasant, friendly, and gentle. They explained everything and answered all questions and the nurse even visited me at home to help with injections...It was a bit far from my house (~40 min driving). But the clinic was beautiful with a very relaxed environment. Also it was multicultural which as foreigner I really appreciated.
How was your experience with Vicken Sepilian at Vicken Sepilian, MD (closed)?
He was very friendly, and gentle. He always explained every step thoroughly. We often made conversation outside of the strict doctor-patient relationship.
What's one piece of advice would you give a prospective patient of Vicken Sepilian at Vicken Sepilian, MD (closed)?
Have faith in his abilities even if he looks younger than most doctors.
During treatment, were you treated like a number or a human with Vicken Sepilian at Vicken Sepilian, MD (closed)?
I could always get through to him or the nurse when I called. They were both very pleasant, friendly, and gentle. They explained everything and answered all questions and the nurse even visited me at home to help with injections.
Describe your experience with your nurse at Vicken Sepilian, MD (closed).
She was the main person that I communicated with. She explained all medication and every step of the procedure.
Describe your experience with Vicken Sepilian, MD (closed).
It was a bit far from my house (~40 min driving). But the clinic was beautiful with a very relaxed environment. Also it was multicultural which as foreigner I really appreciated.
Describe the costs associated with your care under Vicken Sepilian at Vicken Sepilian, MD (closed).
Roughly with medications 25000-30000
10
Doctor
Vicken Sepilian
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Vicken Sepilian, MD (closed)
Glendale (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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