CNY Fertility Colorado

1 doctors work here

Rated 7.3
Strongly recommend: 54%Neutral: 21%Don't recommend: 25%7.3
54% strongly recommend
59 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
7.6
7.6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.2
8.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.2
7.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8
8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
5.6
5.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
315
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Colorado Springs
265 S. Parkside Dr.
Colorado Springs, CO 80910

59 patient reviews

2018, Unknown Success
NPS
8
NPS
8
Age 29
Male Factor
European
Income $50K - $99K
2nd of 2 Docs
2 Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Magarelli] is a very knowledgeable doctor...He is confident and warm when talking to his patients. Even though he is a very busy man, he does take the time to say hi even though you’re only seeing the nurse that day. He answered every one of our questions and explained how his process worked. He also explained how he is able to make IVF affordable for his patients.... I am on short protocol to begin the cycle. My ovarian reserve is great...
The nursing staff [HQA Fertility Ctr] has been competent so far. However, you have to stay on your toes and make sure to ask the right questions.... The clinic is extremely affordable compared to the local alternatives. The nurses are great with blood draws and ultrasounds, always make you feel comfortable. The metro location is not available for most appointments, which is disappointing. They have been off on their estimates on other services rendered, like medications.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
We have not been through a whole cycle yet, but he seems to be knowledgeable in the field of infertility. He is confident and warm when talking to his patients. Even though he is a very busy man, he does take the time to say hi even though you’re only seeing the nurse that day. He answered every one of our questions and explained how his process worked. He also explained how he is able to make IVF affordable for his patients.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
He is a very knowledgeable doctor so follow his lead on what he believes is best for your case.
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
With this clinic being one of the fastest growing, you can sometimes get lost in the shuffle. Sometimes too many patients can lead to some miscommunication.
Describe the protocols Paul Magarelli used in your cycles at CNY Fertility Colorado and their degree of success.
I have not been through a full cycle yet with Dr. Mag, however, I am on short protocol to begin the cycle. My ovarian reserve is great, so there should be no issues getting a decent amount of eggs.
Describe your experience with the nursing staff at CNY Fertility Colorado.
The nursing staff has been competent so far. However, you have to stay on your toes and make sure to ask the right questions.
Describe your experience with CNY Fertility Colorado.
The clinic is extremely affordable compared to the local alternatives. The nurses are great with blood draws and ultrasounds, always make you feel comfortable. The metro location is not available for most appointments, which is disappointing. They have been off on their estimates on other services rendered, like medications.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
$9,300 for full cycle ER, and one transfer, PGS testing. This does not include medications.
Describe Paul Magarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Colorado.
He lets you decide. Dr. Mag only does Frozen Embryo Transfers though.
What specific things went wrong at CNY Fertility Colorado?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
  • Provided conflicting information
Describe the specific things that went wrong at CNY Fertility Colorado.
I informed the office a week in advance that my last birth control pill was a certain date. I was told this was okay and to report cycle day 1. Once I received my calendar, it was noted I had to take my last birth control pill on a different day. I was out of the prescription and almost started my period, which would have ruined the timing of the cycle. Thankfully I caught this and requested immediate refill.
8
Doctor
Paul Magarelli
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
7
NPS
7
Age 35 - 36
1 IVF
Male Factor
European
Income $0 - $49K
1st of 2 Docs
1 IVF With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Magarelli is not the warmest, fuzziest best friend kind of Dr, however he was frank when you had the chance to talk to him. He did seem to care about being honest and helping you to acheive pregnancy.... I do feel like they did tailor my treatment to my body and not to a 10 day or 12 day, etc. They extended it as needed based on response or adjusted meds as needed. I was on Lupron, Menopur, Gonal F protocol and they increased meds as needed.
There were a lot of changes going on with people at the time. They [HQAFC- CO Springs] were also working out kinks with a digital/portal system. Paperwork not being there or not knowing I had tests done previous-which were sent there already they couldn't find, etc.... Weaknesses-staff inconsistency, paperwork chaos, digital portal not working. Strengths-seemed to truly care, tailored treatment to my body, not a generalization.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
Dr. Magarelli is not the warmest, fuzziest best friend kind of Dr, however he was frank when you had the chance to talk to him. He did seem to care about being honest and helping you to acheive pregnancy. Dr. Magarelli was out of town for a little bit during our treatment. We also did not know he would not be doing our egg retrieval until the morning of. So things weren't communicated well in that regard. However, they did provide me with Dr Magarelli's cell phone if I ever had a question.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
Stay on top of things, be your own advocate to make sure you are persistent on making sure your care gets priority and bring copies of all of your paperwork every visit as their system to digital only was not working well at all. Don't be intimidated by a Dr.'s personality and speak up if you need to-ask questions even if you feel stupid at the time.
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
It did seem like there was care and concern from staff, but still got lost in the mix of disorganization of the clinic and paperwork.
Describe the protocols Paul Magarelli used in your cycles at CNY Fertility Colorado and their degree of success.
Everything was mostly digitally on "the portal", but it did have it's problems. I know it was a new system for them so they were trying to work out the kinks, but at best it was really mainly used for email messages back and forth for lab results, increase meds, etc. I do feel like they did tailor my treatment to my body and not to a 10 day or 12 day, etc. They extended it as needed based on response or adjusted meds as needed. I was on Lupron, Menopur, Gonal F protocol and they increased meds as needed. They did strongly encourage acupuncture (his wife is an acupuncturist) and also encourage healthy diet and vitamin protocols, which was good.
Describe your experience with the nursing staff at CNY Fertility Colorado.
We did see different nurses most of the time. Carla was super sweet and compassionate in her care. Chasity was very compassionate and helpful as well. They did try to be available, but paperwork seemed to be an issue often. Also, calls would come from the New Mexico sister clinic too. Again, I think some of this was major change going on in the clinic and also a transition to digital/portal.
Describe your experience with CNY Fertility Colorado.
There were a lot of changes going on with people at the time. They were also working out kinks with a digital/portal system. Paperwork not being there or not knowing I had tests done previous-which were sent there already they couldn't find, etc. That was a bit challenging. They had many wonderful office staff there to listen and answer questions. Amanda was superb! Christina was as well. The lab staff was great too. They really did try to help us achieve pregnancy with live birth. Weaknesses-staff inconsistency, paperwork chaos, digital portal not working. Strengths-seemed to truly care, tailored treatment to my body, not a generalization.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
It is HQA fertility center. High Quality Affordable Care. They reduce the cost to make it more affordable for anyone to have a baby. This is not the exact number but like $9200 or so and this include PGS testing, but not medication costs or any other MFI procedures.
Describe Paul Magarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Colorado.
There motto is one healthy baby, but they did encourage to transfer the only 2 PGS tested embryos we had. We did trust the medical advice they gave.
What specific things went wrong at CNY Fertility Colorado?
  • Lost paperwork
  • Failed to call with results
Describe the specific things that went wrong at CNY Fertility Colorado.
Our PGS results came in, but somehow they thought we had already gotten a call or something already. Finally I called and was able to retrieve them. They were very apologetic though.
7
Doctor
Paul Magarelli
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
0
NPS
0
Age 27
1 IVF
Male Factor
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Magarelli] was friendly the first time we met him for the consultation and seemed to think IVF would work great for us since we only had MFI... After we got our genetic testing on our two embryos back he became cold and made it sound normal. We went in to go over what happened and what the next steps are. He was rude and didn't answer our questions.... He said we need to start again next month and that we wouldn't do anything different.
The clinic staff [HQA Fertility Centers] is nice when you go in for a consultation. As soon as you commit to treatment you are really just a number. They don't remember who you are or what you are having done. When you go in for an appointment be ready to wait for a while after your scheduled time. The clinic does not have up to date equipment. Everything seems a bit dated. Don't expect them to call with results when they say they will. You are waiting patiently for important results but they will forget about you.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
I feel as though I was very naive in the beginning of treatment and was too trusting. This doctor used a form to explain how everything worked during the consultation. It showed the normal course of stimulation and also gave some percentages of success if you did genetic testing and if you didn't. I don't feel that he explained that you may not even have embryos to try implantation with and in that case it doesn't even matter what the percentages are. He was friendly the first time we met him for the consultation and seemed to think IVF would work great for us since we only had MFI. I had him one time to do my transvaginal ultrasound since the lady who usually did it at my other appointments was on maternity leave. He seemed to do it differently and got way different information than the other lady did. After we got our genetic testing on our two embryos back he became cold and made it sound normal. We went in to go over what happened and what the next steps are. He was rude and didn't answer our questions. Of course we wanted to know what had happened and what we would do next. He just told us that percentage wise it was normal that we didn't get any normal embryos. He said we need to start again next month and that we wouldn't do anything different. Why would I do the same thing again with no changes and hope for a different outcome? There was no compassion and no answers. We felt defeated and he made us feel like failures.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
I would advise a prospective patient to do all your research ahead of time and find out what will happen in the worst case scenario. What will he do different if treatment fails?
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
There were several times that the nurse came into the exam room during my stims and called me by the wrong name or had the wrong chart, etc. It was as if they didn't know or care who you were when there. All they cared about is that they had another couple paying them. I checked into the front desk and printed my name out each time. I feel like there should not have been a mix up with who was there for an appointment. The nurse would laugh as if it was a joke when it happened. When things didn't work out and both of our embryos came back as abnormal after genetic testing we were just told okay lets do it again. There was no explanation, answers or support. They were ready to cash another check and said they wouldn't do anything different the next time.
Describe the protocols Paul Magarelli used in your cycles at CNY Fertility Colorado and their degree of success.
The protocol I was put on was Gonal F, Lupron and low dose HCG. I believe I was put on this protocol because we were only dealing with male factor and the doctor did not want to stimulate me too much. During the stims I only produced about 17 follicles and they weren't growing quick enough at one point. They increased the Gonal F at some point during the stims. I only ended up with 9 eggs retrieved and only 2 embryos in the end that were genetically abnormal.
Describe your experience with the nursing staff at CNY Fertility Colorado.
I only saw one nurse while I was in treatment at this clinic. I believe she was newer to the clinic. She is the one who would come in the room and call me the wrong name and realize she had the wrong person. She would laugh when she couldn't find the follicles during the transvaginal ultrasound. She was very unprofessional. The other times I was there I had a radiology tech who was very nice and had IVF done herself. Unfortunately, I only had her a few times before she left to have her baby. I could tell that she understood the heartbreak and emotions that came along with IVF.
Describe your experience with CNY Fertility Colorado.
The clinic staff is nice when you go in for a consultation. As soon as you commit to treatment you are really just a number. They don't remember who you are or what you are having done. When you go in for an appointment be ready to wait for a while after your scheduled time. The clinic does not have up to date equipment. Everything seems a bit dated. Don't expect them to call with results when they say they will. You are waiting patiently for important results but they will forget about you. I had to call well after I was supposed to get my results from IVF. They have no compassion and will just tell you to try again with no explanation. Do your research before you go to this clinic.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
Every little thing cost more. We paid for genetic testing and anesthesia. We paid for the IVF package and extra for all of the medications.
What specific things went wrong at CNY Fertility Colorado?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at CNY Fertility Colorado.
I waited patiently for my genetic testing results of our only two embryos after IVF retrieval. After not hearing back when I should have I contacted the lab that did the genetic testing. They told me that they gave the clinic my results over 3 days prior. I called the clinic and the woman says oh yes they are both abnormal and cannot be implanted. No information or anything. I had to wait two weeks to have an appointment after her telling me this. We were given no support or suggestions on where we can get support or genetic counseling. We were given no answers to what went wrong. Just pay us and try again.
0
Doctor
Paul Magarelli
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
2 of 5
Adaptability
3 of 5
0
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
1 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
0
NPS
0
Age 23
2 IVF
Male Factor
Income $0 - $49K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I'm not sure where to even begin.. From the beginning I didn't have a great gut feeling about Dr. Magarelli, but I decided to give him the benefit of the doubt and move forward as a patient of his (we were referred to him by Tricare, so our options were a bit limited). He put on a really good show at our first appointment, telling us that he would most certainly help us have "one healthy baby" - his motto. We felt hopeful that this would be the case. However, our first cycle ended with two abnormal embryos. Dr. Magarelli was less than compassionate when giving me this news, and even went as far as to get upset with me for not saying anything (I was in shock and very upset).
The nursing staff [at Reproductive Medicine and Fertility Center] changed quite a bit throughout the 9 months that we were at the clinic. Most of them were friendly and helpful, but others not as much. However, one of the nurses that drew blood on a regular basis (I can't remember her name) was amazing. She was one of the few reasons that I felt comfortable going through another cycle with them.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
I'm not sure where to even begin.. From the beginning I didn't have a great gut feeling about Dr. Magarelli, but I decided to give him the benefit of the doubt and move forward as a patient of his (we were referred to him by Tricare, so our options were a bit limited). He put on a really good show at our first appointment, telling us that he would most certainly help us have "one healthy baby" - his motto. We felt hopeful that this would be the case. However, our first cycle ended with two abnormal embryos. Dr. Magarelli was less than compassionate when giving me this news, and even went as far as to get upset with me for not saying anything (I was in shock and very upset). Despite this happening, Dr. Magarelli assured us that changing my medication protocol would yield better results, so we moved forward with a second cycle. This cycle resulted in zero embryos. When Dr. Magarelli called to give me this news (I was expecting it by this time and had already started seeking a second opinion), he was joking about how he had a cold and didn't feel good.. as if that was appropriate. When I told him we'd be looking for another doctor his response was, "Sounds great, good luck!", and I never heard from him again.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
Run in the other direction. Seriously. He might be the cheapest in town, but you get what you pay for.
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
My husband and I felt as if we were just a number due to the fact that on multiple occasions Dr. Magarelli couldn't remember our names (we had been seeing him for several months by this point), and the fact that he was so quick to push IVF rather than discussing other options. After we decided to move forward with IVF, we didn't see Dr. Magarelli until the morning of the egg retrieval - he wasn't at any of the numerous visits in between.
Describe the protocols Paul Magarelli used in your cycles at CNY Fertility Colorado and their degree of success.
My first IVF cycle began with birth control for a few weeks, followed by Lupron, and then Gonal-F & Low Dose HCG. I was on 10 units of Lupron, 10 units of Low Dose HCG, and 75 IU's of Gonal-F morning and night. I was on a very low dose due to the fact that I have no known issues, and responded very well to it. After my retrieval however, it was clear that I had hyper-stimulated even with the low doses. We retrieved 18 eggs, 10 mature, 5 fertilized, and 2 made it to freeze. Those 2 were chromosomally abnormal. For my second cycle I was again on birth control, followed by Lupron, and then Menopur. I was on 10 units of Lupron and started out at one vial of Menopur a day. After a few days and no response, my dose of Menopur was upped to 4 vials per day. I injected the Menopur intramuscularly, for a reason that I still don't know. This cycle we retrieved only 4 eggs, 2 mature, 2 fertilized, and 0 making it to freeze. Dr. Magarelli believes that I ovulated on my own prior to the retrieval.
Describe your experience with the nursing staff at CNY Fertility Colorado.
The nursing staff changed quite a bit throughout the 9 months that we were at the clinic. Most of them were friendly and helpful, but others not as much. However, one of the nurses that drew blood on a regular basis (I can't remember her name) was amazing. She was one of the few reasons that I felt comfortable going through another cycle with them.
Describe your experience with CNY Fertility Colorado.
In the beginning, the clinic was very hard to get a hold of in order to schedule tests. I would call repeatedly and get no answer, or it would take them several days to call me back. I often had to wait until my next cycle to do the tests because they didn't get back to me in time to schedule them. After we paid for our first IVF cycle, they were a bit more attentive. However, they always said the patient portal was the best method of contact, but I rarely got answers in a timely manner, if at all. I will say though, the clinics financial coordinator is amazing. She always responded promptly to emails and answered any questions I had about the finances.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
Initally, Dr. Magarelli charged $7500 for IVF w/ ICSI, plus $400 for anesthesia, plus medications. They provided a $500 military discount, but required the payment in full before the start of the cycle. However, just before our first cycle began, they lowered the price to $4500, plus $400 for anesthesia, plus medications. At this time they didn't offer us the military discount. There was also a $1000 fee for the embryo biopsy each cycle.
Describe Paul Magarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Colorado.
Due to my age Dr. Magarelli highly recommended that we only transfer one embryo, however, we never made it to that phase with him.
What specific things went wrong at CNY Fertility Colorado?
  • Lost paperwork
  • Failed to order appropriate test
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at CNY Fertility Colorado.
I had my HSG test done through a different doctor prior to going to RMFC (HQA as they're now called), and despite sending them my results two different times, they always said they couldn't find them. I even took in a paper copy that they ended up losing. They also said they were going to schedule another test that I needed done, but that never happened. When I brought it up to Dr. Magarelli he was extremely condescending and made me feel like I was stupid for asking about it. They also never gave me any of my estrogen or progesterone levels throughout our cycles, and didn't communicate to me that I was hyper-stimulating with the first one.
0
Doctor
Paul Magarelli
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
4 of 5
Adaptability
3 of 5
0
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
1 of 5
2015 - 2016, Successful
NPS
8
NPS
7
Age 31 - 32
1 IVF
Unexplained
Income $100K - $199K
Teacher
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Neutral
Neutral
Successful
Dr. Magarelli is a brilliant man, but does struggle to communicate at times. He can be rather Frank, which my husband liked but I struggled with. Overall, I was pleased with the care I was given ... He told us that he recommended transferring two, but I think he would have transferred one if that was our preference. ... I feel my questioning helped keep things on track...my track.
Overall, the clinic [Reproductive Medicine and Fertility Center] offers affordable IVF. I know several people who have used them and have gotten pregnant. Communication is an area they could improve on, but like stated earlier, be your own advocate. ... All of the nurses were very kind and knowledgeable. I do think there were some breakdowns in communication. There were times I recieved conflicting advice.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
Dr. Magarelli is a brilliant man, but does struggle to communicate at times. He can be rather Frank, which my husband liked but I struggled with. Overall, I was pleased with the care I was given, and I'm grateful to their team for helping us get pregnant.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
Be familiar with the process and advocate for yourself if you don't think something is right. I feel my questioning helped keep things on track...my track.
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
They have a lot of patients, but they work hard to get you pregnant. You just have to be involved and ask questions. Don't assume anything.
Describe the protocols Paul Magarelli used in your cycles at CNY Fertility Colorado and their degree of success.
I don't remember enough to speak knowledgeably. It was almost three years ago.
Describe your experience with the nursing staff at CNY Fertility Colorado.
All of the nurses were very kind and knowledgeable. I do think there were some breakdowns in communication. There were times I recieved conflicting advice.
Describe your experience with CNY Fertility Colorado.
Overall, the clinic offers affordable IVF. I know several people who have used them and have gotten pregnant. Communication is an area they could improve on, but like stated earlier, be your own advocate.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
The cost was half of what we paid for our first round in another state. Even with travel and additional lab work (because we were out of state) we came out ahead.
Describe Paul Magarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Colorado.
He told us that he recommended transferring two, but I think he would have transferred one if that was our preference.
What specific things went wrong at CNY Fertility Colorado?
  • Failed to call with results
  • Provided conflicting information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at CNY Fertility Colorado.
I was using a lab in another state and the levels differed. (I don't remember the term) They wanted to cancel my transfer until I spoke with my nurse in my home state and she said that was unnecessary. We then continued as planned.
8
Doctor
Paul Magarelli
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
10
NPS
10
Age 31 - 32
1 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
Income $0 - $49K
3rd of 3 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr Paul] Magarelli was the friendliest RE we have come across. My husband and I were treated like dollar signs at every clinic we went to except Magarelli's, who went out of his way to make sure we felt comfortable and treated like we were visiting an old friend. We knew what to expect at every appointment, and he talked to us like we were equals. I love his sense of humor and ability to make us laugh even though we were beyond stressed and anxious. Every time I walked away from the clinic, I felt excited and positive.
Every time I was in the office [Reproductive Medicine & Fertility Center], I was greeted warmly and everyone always remembered me by name. Magarelli always came into the room with a huge smile, jokes, and a positive attitude, and remembered our situation clearly, as though we were his friend...The nursing staff always answered my questions and remembered me by name. I knew this wasn't just from looking at a chart because they would pass me in the hall or happen to see me in the lobby and say hello by name with a smile. If I had any questions and called in, I always received a call back same day.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
Magarelli was the friendliest RE we have come across. My husband and I were treated like dollar signs at every clinic we went to except Magarelli's, who went out of his way to make sure we felt comfortable and treated like we were visiting an old friend. We knew what to expect at every appointment, and he talked to us like we were equals. I love his sense of humor and ability to make us laugh even though we were beyond stressed and anxious. Every time I walked away from the clinic, I felt excited and positive.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
Give him a chance. I do not understand why there are any negative reviews of him. We felt so taken care of and respected by him, and he made us feel so at ease. He explained everything to us in detail and why our protocol made sense, but I encourage all new patients of any RE to make sure you ask the right questions from the start (research important questions to ask your RE), and you won't leave with unrealistic expectations.
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
Every time I was in the office, I was greeted warmly and everyone always remembered me by name. Magarelli always came into the room with a huge smile, jokes, and a positive attitude, and remembered our situation clearly, as though we were his friend.
Describe the protocols Paul Magarelli used in your cycles at CNY Fertility Colorado and their degree of success.
Magarelli decided a freeze all cycle with PGS would help us after 8 years of TTC with no results. With PGS, we were able to determine that we had a chromosome abnormality when my husbands sperm met my eggs, and this could not be tested by any other kind of genetics blood test. We did BCP, egg retrieval, sent off our embryos to be tested, and then did a transfer one month later, with a positive pregnancy test in the end.
Describe your experience with your nurse at CNY Fertility Colorado.
The nursing staff always answered my questions and remembered me by name. I knew this wasn't just from looking at a chart because they would pass me in the hall or happen to see me in the lobby and say hello by name with a smile. If I had any questions and called in, I always received a call back same day.
Describe your experience with CNY Fertility Colorado.
The clinic was clean and organized. The team seemed like a well oiled machine. The embryologist often did my blood draws and chatted with us like we were best friends.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
Exactly as described. 8k for IVF, unlimited FET's, egg retrievel, egg transfer, ICSI, PGS testing for 8 embryos. About 4k for medications.
10
Doctor
Paul Magarelli
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
1
NPS
0
Age 37
2 IUI
2 IVF
Unexplained
European
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I had to have my husband come to all my appointments on our second cycle after I started injections because I was tired of leaving in tears. They convinced me to buy medicine that I didn't need, and so many of my follicles ended up being over mature and useless, I went to 3 different physicians after leaving Dr Magerelli and they all told me that its very probable that they were not monitoring me the way they should have been. The number of eggs retrieved and the number that ended up fertilized was most likely the result of a very poor lab and uneducated staff/techs.
It felt like a fertility "mill" it [Reproductive Medicine & Fertility Center] was more like a factory than anything, you had to be on their schedule or they would cancle your cycle....nothing was based on Your body, it was based on their calendar of when they were doing retrievals or transfers. It's heartbreaking to have a cycle cancled because you didn't meet "their" deadline
How was your experience with Paul Magarelli at CNY Fertility Colorado?
This office is run like a factory, it is not at all individualized. Not everyone has the same cycle or length of cycle, so if you do not fit into their schedule they will cancle your IVF cycle. You never see the doctor and the physicians assistant is incredibly rude and very difficult to deal with, especially when you are on significant hormones and she is nasty to you. I had to have my husband come to all my appointments on our second cycle after I started injections because I was tired of leaving in tears. They convinced me to buy medicine that I didn't need, and so many of my follicles ended up being over mature and useless, I went to 3 different physicians after leaving Dr Magerelli and they all told me that its very probable that they were not monitoring me the way they should have been. The number of eggs retrieved and the number that ended up fertilized was most likely the result of a very poor lab and uneducated staff/techs. The lab and procedure area do not seem like they are at all professional, I remember thinking "this can't be sanitary" quite a few times. I will agree with the last poster, they will sometimes tell you to continue with medicine, you aren't even on, they have no clue what is going on and it's scary to think they might be telling me the wrong thing. I missed a call once and they didn't specify which medication or what dose and didn't return my call till the following day at noon, I spent my evening guessing on what they could have meant, it's an unorganized disaster. Do yourself a favor, take out the loans, wait and save, do whatever you have to do, but avoid this place at all cost. Trust me, you will end up spending WAY more than they say it costs, its definatly a bait and switch. The price is a lie and it's a very dishonest office.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
Find a different doctor...one who is honest about their success rates!
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
It felt like a fertility "mill" it was more like a factory than anything, you had to be on their schedule or they would cancle your cycle....nothing was based on Your body, it was based on their calendar of when they were doing retrievals or transfers. It's heartbreaking to have a cycle cancled because you didn't meet "their" deadline
Describe your experience with the nursing staff at CNY Fertility Colorado.
The physicians assistant is horrible. Some of the nurses are nice, but very confused and overworked. They have no clue what is going on and it seems like a guessing game on what they are going to tell you to do...
Describe your experience with CNY Fertility Colorado.
The nurses are overworked, and it's obvious by attitude and amount of confusion they demonstrate. You will meet with the doctor once or twice, and your care will be determined by the nurses and physicians assistant. Scheduling is a nightmare, and they consistently run late, so don't expect to leave within a reasonable amount of time. They implemented a new patient portal, which they say makes communication faster, and it does the exact opposite, makes it longer!
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
It cost nearly 12k, they make you feel like you NEED to do CCS, and if you don't your cycle will probably fail. So the $4500 price is absolutely not true at all, and is VERY deceptive
What specific things went wrong at CNY Fertility Colorado?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
  • Canceled a cycle due to clinic error
  • Scheduled the wrong procedure
1
Doctor
Paul Magarelli
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
1 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
9
NPS
10
Age 41 - 42
1 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Black or African-American
Income $50K - $99K
5th of 5 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Paul Magarelli] is a very direct person. My experience with him, he told me what is involve and possible outcome also assure me that if one procedure does not work for me we will try another approach...make the whole process look so easy, there by helping to reduce the already stress that comes with infertility
My journey with CNY Fertility Coronado so far has been so encouraging, the doctor and all the stuff make me feel like human that is care for, they make the whole process look so easy, there by helping to reduce the already stress that comes with infertility. The team answers when you call them for any questions. I appreciate them.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
He is a very direct person. My experience with him, he told me what is involve and possible outcome also assure me that if one procedure does not work for me we will try another approach. And he keeps to that since my treatment with his facility.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
Just listen and follow the instructions as they give them to you but make sure to ask questions when you don't understand something, so that there wouldn't be a mixup.
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
My journey with CNY Fertility Coronado so far has been so encouraging, the doctor and all the stuff make me feel like human that is care for, they make the whole process look so easy, there by helping to reduce the already stress that comes with infertility. The team answers when you call them for any questions. I appreciate them.
Describe your experience with the nursing staff at CNY Fertility Colorado.
The nursing staff are so amazing and wonderful team, so caring and ever ready to help.
Describe your experience with CNY Fertility Colorado.
Their strength, ever ready to try any procedure or approach necessary to help you achieve your goal within medical requirements, and I appreciate them for this, even though all evolve money. And they have payment plan in place. Their weakness, long wait on phone.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
The cost of treatment depends on individual situation because protocol differs, it depend on medications and other things are involve such as acupuncture which is by individual choice. But the main IVF cost by CNY is $4000. Personal my medication, outside monitoring, Acupuncture and traveling expenses everything put together $15000.
9
Doctor
Paul Magarelli
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
9
NPS
10
Age 32
2 IVF
Diminished Ovarian Reserve
Income $100K - $199K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Kiltz is the one that sets everything. He is not always the doctor seen. He is well informed and communicates well with his staff. CNY is a different type of clinic you don't just have one doctor...first retrieval he had me on low doses of meds such as follistim and omnitrope. We ended up doing a duostim when retrieval would result in 0 eggs. After duostim with same meds we did a retrieval and got one egg. It matured and fertilize but didn't make it past day 2. We had a consult and we double or meds. We end up with 3 eggs and had 1 day 3 embryo...
They [nurses at CNY Fertility Colorado] are quick to respond on the portal as well. Never made me feel like I was just another one and never made me feel like I had a stupid question...They are very respectful and treat you like a person. Ask about your life outside of fertility treatments...sometimes a busy clinic but they do a good job planning ahead and having patients show up early...Accounting team is a little slow...
How was your experience with Robert Kiltz at CNY Fertility Colorado?
Dr. Kiltz is the one that sets everything. He is not always the doctor seen. He is well informed and communicates well with his staff. CNY is a different type of clinic you don't just have one doctor.
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Colorado?
He and his team is well informed ask questions!
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Colorado?
They are very respectful and treat you like a person. Ask about your life outside of fertility treatments. Even asked about our fundraiser we had.
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Colorado and their degree of success.
The first retrieval he had me on low doses of meds such as follistim and omnitrope. We ended up doing a duostim when retrieval would result in 0 eggs. After duostim with same meds we did a retrieval and got one egg. It matured and fertilize but didn't make it past day 2. We had a consult and we double or meds. We end up with 3 eggs and had 1 day 3 embryo.
Describe your experience with the nursing staff at CNY Fertility Colorado.
Everyone was so nice and honest. You could ask them anything and they would get you an answer. They are quick to respond on the portal as well. Never made me feel like I was just another one and never made me feel like I had a stupid question.
Describe your experience with CNY Fertility Colorado.
It's sometimes a busy clinic but they do a good job planning ahead and having patients show up early. Not much of a waiting room but with covid that doesn't really matter. All staff super nice. Accounting team is a little slow.
Describe your experience with your monitoring appointments at CNY Fertility Colorado.
They would give me a day and I would schedule monitoring with a local clinic.
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Colorado.
Cheapest baseline prices
What specific things went wrong at CNY Fertility Colorado?
  • Provided conflicting information
Describe the specific things that went wrong at CNY Fertility Colorado.
I had one nurse respond one the protal the wrong details of my pre op but another nurse corrected it right away.
9
Doctor
Robert Kiltz
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
8
Age 33
Anovulation
PCOS
Uterine Fibroids
European
Income $50K - $99K
Entrepreneur
2nd of 2 Docs
5 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
I am too early in IVF, but he [Dr. Paul Magarelli] believes it’s relatively standard for all woman with a few slight tweaks...He will allow you to decide [about Eset] , not over 2 and recommends CCS testing... deserves 5 stars!! If his staff could come up with a management system that matches his enthusiasm for fertility treatment they would be unstoppable!!...He is a very experienced doctor offering IVF at nearly 1/2 if the price of all other clinics
Due to staff changes [at Magarelli Fertility] a cycle was cancelled, due to lack of communication and lack of follow up. It was the staffs fault that I missed a whole month...Being in the office is amazing, but when you are not face to face they fall short, OFTEN!...My first egg retrieval cycle was skipped because I fell through the cracks, meds were not ordered, protocol was not followed and I suffered for it...$11000 for IVF WITH ICSI AND CCS TESTING AND 2 transfers
How was your experience with Paul Magarelli at CNY Fertility Colorado?
Dr. Magarelli deserves 5 stars!! If his staff could come up with a management system that matches his enthusiasm for fertility treatment they would be unstoppable!! Being in the office is amazing, but when you are not face to face they fall short, OFTEN!
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
Be patient, pun intended!
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
Due to staff changes a cycle was cancelled, due to lack of communication and lack of follow up. It was the staffs fault that I missed a whole month.
Describe the protocols Paul Magarelli used in your cycles at CNY Fertility Colorado and their degree of success.
I am too early in IVF, but he believes it’s relatively standard for all woman with a few slight tweaks.
Describe your experience with the nursing staff at CNY Fertility Colorado.
When you are face to face they are wonderful, but when it comes time to make reports or give call backs, they fall short! Often!
Describe your experience with CNY Fertility Colorado.
As stated if they could match Dr. Magarelli’s enthusiast attitude with that level of office management it would be a 5 star facility! He is a very experienced doctor offering IVF at nearly 1/2 if the price of all other clinics, he has great results and we look forward to the rest of our journey with him and his team. I will continue to trust that he and his staff have my best interest at heart even if staff changes makes communication difficult at times.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
$11000 for IVF WITH ICSI AND CCS TESTING AND 2 transfers
Describe Paul Magarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Colorado.
He will allow you to decide, not over 2 and recommends CCS testing.
What specific things went wrong at CNY Fertility Colorado?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at CNY Fertility Colorado.
My first egg retrieval cycle was skipped because I fell through the cracks, meds were not ordered, protocol was not followed and I suffered for it.
8
Doctor
Paul Magarelli
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
2 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
6
NPS
6
Age 40
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
2 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Magarelli] would be positive almost to a fault. He comes across as a salesman in some ways, but I do believe he does care. He will breeze over things that can be very important, but spend a lot of time on things that don't apply to the situation at hand. He will take the time to answer questions if asked....I was put on high doses of hormones due to DOR, but I didn't feel like I understood my protocol and it was not explained to me well.
They [HQA Fertility Ctr] are always friendly and try, but communication can be difficult. They do not answer the phone way too much of the time. The patient portal does help with communication as long as it isn't urgent.... My first IVF was frustrating due to a lack of organization, competence and lack of accurate communication. The second IVF was better, due to new more competent staff.... A nurse performing an ultrasound did it completely wrong. She took it to the RE and he told her it was on the wrong setting.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
He would be positive almost to a fault. He comes across as a salesman in some ways, but I do believe he does care. He will breeze over things that can be very important, but spend a lot of time on things that don't apply to the situation at hand. He will take the time to answer questions if asked.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
Make a list of detailed questions if you want the details.
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
More human due to the kindness of most of the staff, however competency was lacking in some staff, but not all.
Describe the protocols Paul Magarelli used in your cycles at CNY Fertility Colorado and their degree of success.
I was put on high doses of hormones due to DOR, but I didn't feel like I understood my protocol and it was not explained to me well.
Describe your experience with the nursing staff at CNY Fertility Colorado.
My first IVF was frustrating due to a lack of organization, competence and lack of accurate communication. The second IVF was better, due to new more competent staff.
Describe your experience with CNY Fertility Colorado.
They are always friendly and try, but communication can be difficult. They do not answer the phone way too much of the time. The patient portal does help with communication as long as it isn't urgent.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
$6400.00 for IVF and $4000.00 for medication.
What specific things went wrong at CNY Fertility Colorado?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at CNY Fertility Colorado.
A nurse performing an ultrasound did it completely wrong. She took it to the RE and he told her it was on the wrong setting. I was almost given an antibiotic that I am allergic to. The same nurse also gave me wrong medication instructions twice.
6
Doctor
Paul Magarelli
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
3 of 5
6
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2017, Successful
NPS
9
NPS
10
Age 34
1 IVF
Male Factor
PCOS
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Magarelli] is a very straight forward doctor and some might interpret him as rude but he's just honest. He told me my chances of conceiving at the beginning of the process and didn't sugar coat anything. He did not do any of my monitoring scans except the last one but I felt like I could talk to him if needed, as he was always in the office. He did my egg retrieval but the other doctor he works with did my transfer, though he was in the room.
They [Hight Quality Affordable Fertility Centers] do thorough testing of both partners. I did not always get my test results however, and didn't know what certain things meant. They do a class before you start your cycle that was helpful. In the class they go over the different medications and how/where to inject. The office itself is very clean.... The cycle itself was $5900 I believe and medications were about another $3000
How was your experience with Paul Magarelli at CNY Fertility Colorado?
He is a very straight forward doctor and some might interpret him as rude but he's just honest. He told me my chances of conceiving at the beginning of the process and didn't sugar coat anything. He did not do any of my monitoring scans except the last one but I felt like I could talk to him if needed, as he was always in the office. He did my egg retrieval but the other doctor he works with did my transfer, though he was in the room. I think he's a great doctor who has a lot of knowledge and experience to offer.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
Have tough skin
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
The doctor was great but sometimes it seemed like there was a lack of communication between me and the office. I think because they have so many patients.
Describe your experience with the nursing staff at CNY Fertility Colorado.
They were very nice overall but were slow to respond on the clinics patient portal.
Describe your experience with CNY Fertility Colorado.
They do thorough testing of both partners. I did not always get my test results however, and didn't know what certain things meant. They do a class before you start your cycle that was helpful. In the class they go over the different medications and how/where to inject. The office itself is very clean.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
The cycle itself was $5900 I believe and medications were about another $3000
Describe Paul Magarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Colorado.
We did not have our embryos genetically tested. Because of that he agreed to let us transfer two.
9
Doctor
Paul Magarelli
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016 - 2017, Unknown Success
NPS
8
NPS
8
Age 28 - 29
Anovulation
Diminished Ovarian Reserve
Male Factor
PCOS
East Asian
Income $0 - $49K
Teacher
2nd of 2 Docs
1 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Paul Magarelli] is a very knowledge doctor. I understand that he has many patients, but I felt that he didn't take enough notes because he did not remember things we had talked about before. But once I reminded him of things, he seemed to go with the flow and answer most of the questions I had.... His bedside manner isn't the greatest. He does have a "know-it" all attitude, but don't take it personally. Wouldn't you want a doctor who is confident in what he does?
[High Quality Affordable Fertility Centers'] Strength - Communicates very well when portal works. Appointments are always available. Weakness - Portal (only way of communication) is constantly down. If you work, plan to take off a lot and wait a couple hours for an an appointment.... 8,900 for IVF with ICIS and genetic testing, $400 for anesthesia, meds vary by age
How was your experience with Paul Magarelli at CNY Fertility Colorado?
A lot of people say that he pushes IVF and most of the time there is something "wrong" with the husband's sperm. I didn't feel like he pushed anything. But at the same time, I did feel like IVF was the area he was most knowledgeable in. He won't talk money with you, if you have questions about finances or how to pay he will direct you to his other staff. Mostly my experience has been pleasant.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
His bedside manner isn't the greatest. He does have a "know-it" all attitude, but don't take it personally. Wouldn't you want a doctor who is confident in what he does?
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
He is a very knowledge doctor. I understand that he has many patients, but I felt that he didn't take enough notes because he did not remember things we had talked about before. But once I reminded him of things, he seemed to go with the flow and answer most of the questions I had.
Describe your experience with the nursing staff at CNY Fertility Colorado.
Very nice and communicates very well.
Describe your experience with CNY Fertility Colorado.
Strength - Communicates very well when portal works. Appointments are always available. Weakness - Portal (only way of communication) is constantly down. If you work, plan to take off a lot and wait a couple hours for an an appointment.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
8,900 for IVF with ICIS and genetic testing, $400 for anesthesia, meds vary by age
Describe Paul Magarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Colorado.
We were told that we would have an opinion on how many were transferred. But his goal is One Happy Healthy Baby.
What specific things went wrong at CNY Fertility Colorado?
  • Failed to call with results
  • Failed to convey critical information
8
Doctor
Paul Magarelli
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
8
NPS
9
Age 34
Diminished Ovarian Reserve
Male Factor
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
3 IUI With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Banerjee] was very patient and answered all my questions. He knew my history before starting to talk to me. He listened when I was worried about certain meds and came up with a plan b...He gave me rational for why he started me on the protocol he chose and reassured me when I was worried about treatments...
The nursing staff [at CNY Fertility Center] is very receptive to messages. I always had a reply hours after I sent my email. They were knowledgeable about my medications and provided good education...reasonably priced and great communicators...The only down side I feel is I don’t have one nurse, it’s a nursing team and I could see someone falling to through the cracks if you didn’t stay on top of your treatments.
How was your experience with Jashoman Banerjee at CNY Fertility Colorado?
I had a phone consult and he was difficult to understand at times. He listened to my concerns and worries. He gave me rational for why he started me on the protocol he chose and reassured me when I was worried about treatments.
What's one piece of advice would you give a prospective patient of Jashoman Banerjee at CNY Fertility Colorado?
Gather information before your consult. It helps to have knowledge of the IVF process.
During treatment, were you treated like a number or a human with Jashoman Banerjee at CNY Fertility Colorado?
He was very patient and answered all my questions. He knew my history before starting to talk to me. He listened when I was worried about certain meds and came up with a plan b.
Describe the protocols Jashoman Banerjee used in your cycles at CNY Fertility Colorado and their degree of success.
I’m priming right now with human growth hormone. I will start IVF next month and I’m on the immune protocol 3 which includes low dose naltrexone.
Describe your experience with the nursing staff at CNY Fertility Colorado.
The nursing staff is very receptive to messages. I always had a reply hours after I sent my email. They were knowledgeable about my medications and provided good education.
Describe your experience with CNY Fertility Colorado.
CNY is reasonably priced and great communicators. It is close to home so that is a plus for us. The only down side I feel is I don’t have one nurse, it’s a nursing team and I could see someone falling to through the cracks if you didn’t stay on top of your treatments.
Describe the costs associated with your care under Jashoman Banerjee at CNY Fertility Colorado.
There is a $50 consult fee. We have not paid for IVF yet so unsure of the cost.
Describe Jashoman Banerjee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Colorado.
N/a
8
Doctor
Jashoman Banerjee
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2019, Successful
NPS
9
NPS
9
Age 25 - 30
2 IVF
Male Factor
European
Latinx
Income $0 - $49K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Magarelli] knows how to explain all procedures very well so we understand why he’s doing what and how. His bedside manner can be a little cold but knowing him now it’s something I’m used to. I like that he will answer all questions even if he has answered them before. ... He has a big personality but he’s good at what he does.
Pricing is great [at Repro Med and Fert Ctr - CO Sp] and they explain all options very well without pushing you to a specific treatment. They let you go over your options on your own and make your own decisions. They are willing to work with you on appointment times that are better and can get you in fast if it’s something urgent.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
He knows how to explain all procedures very well so we understand why he’s doing what and how. His bedside manner can be a little cold but knowing him now it’s something I’m used to. I like that he will answer all questions even if he has answered them before.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
Just be patient with the clinic and go in with an open mind. He has a big personality but he’s good at what he does.
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
The first round of IVF all the nurses were friendly and caring. They knew me and my husband by name and made sure we felt comfortable. Going into the second round they have treated me well and always know who I am and recognize me and my husband when we come in. Communication could be better. I sometimes feel like I have to check in on them constantly to know what’s going and when things will get done.
Describe your experience with the nursing staff at CNY Fertility Colorado.
Very caring and they always remember me and treat me well and make sure I’m comfortable.
Describe your experience with CNY Fertility Colorado.
Pricing is great and they explain all options very well without pushing you to a specific treatment. They let you go over your options on your own and make your own decisions. They are willing to work with you on appointment times that are better and can get you in fast if it’s something urgent.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
It costs 11,000 for IVF with genetic testing plus medications.
9
Doctor
Paul Magarelli
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 38
1 IVF
PCOS
Recurrent Pregnancy Loss
European
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
I felt like he [Dr. Paul Magarelli] was knowledgeable about everything. Many of my questions were met with a quick response with several levels of detail. Sometimes I felt like the information was going to be impossible to retain, but once I got started with treatment, I caught on soon...He seems like he really wants to help you...
I had so many questions during treatment [at High Quality Affordable Fertility Centers], but everyone was answered, and each person provided us with support – medically and emotionally...The staff were comforting and knowledgeable from the start and helped us feel ready to proceed with IVF. The nurse was very encouraging and funny. Sometimes she seemed very busy and I feel like she wished she could have spent more time with me. I'm thankful for her care and her staffs care.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
I felt like he was knowledgeable about everything. Many of my questions were met with a quick response with several levels of detail. Sometimes I felt like the information was going to be impossible to retain, but once I got started with treatment, I caught on soon.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
He seems like he really wants to help you.
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
I had so many questions during treatment, but everyone was answered, and each person provided us with support – medically and emotionally.
Describe your experience with your nurse at CNY Fertility Colorado. (Assigned nurse: Carla)
The staff were comforting and knowledgeable from the start and helped us feel ready to proceed with IVF. The nurse was very encouraging and funny. Sometimes she seemed very busy and I feel like she wished she could have spent more time with me. I'm thankful for her care and her staffs care.
Describe your experience with CNY Fertility Colorado.
Extremely welcoming and warm staff. They really want to help you and will do everything to make you feel comfortable. They are full of energy, so be prepared for that. I feel like they could benefit from having a larger staff. Sometimes I would see one person doing so many tasks.
10
Doctor
Paul Magarelli
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
2017, Successful
NPS
10
NPS
10
Age 29
1 Fertility Medications
South Asian
Latinx
Black or African-American
Native American
Income $0 - $49K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Magarelli] always made sure we knew everything and we understood the process thoroughly. He was very upfront and honest about what was going on during the process. He was always willing to help and answer any questions at anytime....We went in unsure of what route we were going to take. He explained both routes and which one he thinks might be better. He also did preliminary testing to let us know our chances for each route. We went with his protocol which was RIVF and it worked the first time!
I love this clinic [High Quality Affordable Fertility]! They all knew us and welcomed us in, even after having the baby they loved us going back and showing them what they helped do. It was a miracle and they helped achieve it. I wouldn't have wanted it any other way....Very honest, sympathetic. and genuine in what they do. Very big support system...Everyone including the dr. Knew us by name and helped us tremendously throughout the process! They were very genuine and heartfelt.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
He always made sure we knew everything and we understood the process thoroughly. He was very upfront and honest about what was going on during the process. He was always willing to help and answer any questions at anytime.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
Make sure to be honest with him so he can help you the best way and can take the right course of action.
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
Everyone including the dr. Knew us by name and helped us tremendously throughout the process! They were very genuine and heartfelt.
Describe the protocols Paul Magarelli used in your cycles at CNY Fertility Colorado and their degree of success.
We went in unsure of what route we were going to take. He explained both routes and which one he thinks might be better. He also did preliminary testing to let us know our chances for each route. We went with his protocol which was RIVF and it worked the first time!
Describe your experience with the nursing staff at CNY Fertility Colorado.
They were excellent! Very honest, sympathetic. and genuine in what they do. Very big support system
Describe your experience with CNY Fertility Colorado.
I love this clinic! They all knew us and welcomed us in, even after having the baby they loved us going back and showing them what they helped do. It was a miracle and they helped achieve it. I wouldn't have wanted it any other way.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
The cost for everything was very reasonable. They also helped with medications
Describe Paul Magarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Colorado.
He explained the approach on transferring a single vs multiple and the outcome it could have.
10
Doctor
Paul Magarelli
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
2017, Successful
NPS
10
NPS
10
Age 26
1 IVF
European
1st of 2 Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
I was very nervous and apprehensive in the beginning but was reassured and had all of my questions answered. I was walked through my options and they made sure I was informed throughout my treatment. it was like having my own cheer leading squad.... He's [Dr. Magarelli] an energy ball. Don't be put off by it. He really wants to help.... Had to take some stimulation meds which made me ovulate more. After that, I had an egg retrieval. They inseminated the eggs to make 4 embryos. 3 were healthy.
I really needed the strong support and encouragement through all of this. The clinic [Repro Med and Fertility Ctr] took extra initiative to make sure I was comfortable and understood what was going on. Sometimes, they seemed a little unorganized with knowing who was supposed to see me next. But that could just be that they had some new people working there.... They were very encouraging and genuinely cared about my pregnancy.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
I was very nervous and apprehensive in the beginning but was reassured and had all of my questions answered. I was walked through my options and they made sure I was informed throughout my treatment. it was like having my own cheer leading squad.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
He's an energy ball. Don't be put off by it. He really wants to help.
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
I was greeted with encouragement and positivity every visit, starting with my first.
Describe the protocols Paul Magarelli used in your cycles at CNY Fertility Colorado and their degree of success.
Had to take some stimulation meds which made me ovulate more. After that, I had an egg retrieval. They inseminated the eggs to make 4 embryos. 3 were healthy.
Describe your experience with the nursing staff at CNY Fertility Colorado.
They were very encouraging and genuinely cared about my pregnancy.
Describe your experience with CNY Fertility Colorado.
I really needed the strong support and encouragement through all of this. The clinic took extra initiative to make sure I was comfortable and understood what was going on. Sometimes, they seemed a little unorganized with knowing who was supposed to see me next. But that could just be that they had some new people working there.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
The costs were great. I didn't realize how much more money other clinics were charging for the same level of care.
10
Doctor
Paul Magarelli
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
10
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 30 - 32
2 IVF
2 Egg Freezing
Anovulation
Endometriosis
Male Factor
PCOS
European
Income $50K - $99K
2nd of 2 Docs
9 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Magarelli took his time to explain all information and I felt he was trustworthy from the beginning when I first met him. He answered all questions my husband and I had and always showed compassion and understanding.... I was always treated respectfully and appreciated the way he was upfront and honest about everything.... $14,000 per IVF cycle including genetic embryo testing
The clinic’s [High Quality Affordable Fertility Centers- CO Springs] staff are all very positive and informative. Getting a return phone call was sometimes difficult. I would often times be waiting for a return call that I thought was time sensitive due to medication needed to be taken by a certain time and would have to wait until the following day for a call back. I had the same issues with finding out the results of my pregnancy test after transfer.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
Dr Magarelli took his time to explain all information and I felt he was trustworthy from the beginning when I first met him. He answered all questions my husband and I had and always showed compassion and understanding.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
Be patient, this whole process takes time.
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
I was always treated respectfully and appreciated the way he was upfront and honest about everything.
Describe the protocols Paul Magarelli used in your cycles at CNY Fertility Colorado and their degree of success.
I do not remember specifics of protocols
Describe your experience with the nursing staff at CNY Fertility Colorado.
The nursing staff was all very professional, supportive, informative and positive.
Describe your experience with CNY Fertility Colorado.
The clinic’s staff are all very positive and informative. Getting a return phone call was sometimes difficult. I would often times be waiting for a return call that I thought was time sensitive due to medication needed to be taken by a certain time and would have to wait until the following day for a call back. I had the same issues with finding out the results of my pregnancy test after transfer.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
$14,000 per IVF cycle including genetic embryo testing
Describe Paul Magarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Colorado.
The max amount he would transfer was 2 embryos due to the chance of them splitting. His motto is “one healthy baby”
10
Doctor
Paul Magarelli
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2016, Unsuccessful
NPS
4
NPS
3
Age 23 - 25
3 IVF
Male Factor
Latinx
Income $50K - $99K
2nd of 2 Docs
2 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Magarelli did not have good bedside manner. He was very blunt and did not show compassion. He seems to be knowledgable though....Don't expect to see him often at all and don't expect someone that will ask how you are doing after a failed cycle and say they apologize....He used the same protocol for almost of all his patients except for the dosages. For my 2nd IVF, we used the same medications just increased the dose and same exact protocol for the third.
One of the nurses [at Reproductive Medicine & Fertility Center] gave me the wrong embryo report. I've also gotten confliting information about how many eggs were retrieved at my last retrieval. In my current cycle, they claimed they were going to call me on a specific day to report if my embryos had made it or died on day 6 but they never called...Don't expect to see him [Dr Paul Magarelli] often at all and don't expect someone that will ask how you are doing after a failed cycle and say they apologize.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
Dr. Magarelli did not have good bedside manner. He was very blunt and did not show compassion. He seems to be knowledgable though.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
Don't expect to see him often at all and don't expect someone that will ask how you are doing after a failed cycle and say they apologize.
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
Felt like a human because they didn't talk about the money aspect too much and some of the nurses really cared for you and got to know you.
Describe the protocols Paul Magarelli used in your cycles at CNY Fertility Colorado and their degree of success.
He used the same protocol for almost of all his patients except for the dosages. For my 2nd IVF, we used the same medications just increased the dose and same exact protocol for the third.
Describe your experience with the nursing staff at CNY Fertility Colorado.
I saw one nurse almost all the time and she was great! Very compassionate and thorough
Describe your experience with CNY Fertility Colorado.
The clinic looks a little run down and cheap. All the retrievals and transfers are done in a back room of the clinic. Their equipment doesn't seem too high quality either.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
It was a package deal not including medications.
What specific things went wrong at CNY Fertility Colorado?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at CNY Fertility Colorado.
One of the nurses gave me the wrong embryo report. I've also gotten confliting information about how many eggs were retrieved at my last retrieval. In my current cycle, they claimed they were going to call me on a specific day to report if my embryos had made it or died on day 6 but they never called.
4
Doctor
Paul Magarelli
NPS
Humanity
4 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
4 of 5
Adaptability
4 of 5
3
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014, Unsuccessful
NPS
0
NPS
0
Age 32
1 IVF
1 Embryo Freezing
European
Income $100K - $199K
3rd of 3 Docs
2 IVF With Other Docs
Egg Freezing With Other Docs
2 Embryo Freezing With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Magarelli was okay, I didn't have a lot of interaction with him and I felt like his nurse practitioner was the driving force in many of the decisions...I felt like they were unfamiliar with the protocol they used on me. The Nurse Practitioner told me they never used it and that seemed apparent when the told me to continue medications I was not on.
The nurses [at Reproductive Medicine & Fertility Center] NEVER knew what was going on with my cycle. Most days I was told to continue taking a medication that was not part of my protocol and had to remind them daily that I was not on that medication. It made me wonder if they were even looking at my chart.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
Dr. Magarelli was okay, I didn't have a lot of interaction with him and I felt like his nurse practitioner was the driving force in many of the decisions.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
Don't waste your time and money here!
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
The nurses NEVER knew what was going on with my cycle. Most days I was told to continue taking a medication that was not part of my protocol and had to remind them daily that I was not on that medication. It made me wonder if they were even looking at my chart.
Describe your experience with the nursing staff at CNY Fertility Colorado.
They were rude. One could not properly pronounce many common terms and procedures. Everything just seemed disorganized.
What specific things went wrong at CNY Fertility Colorado?
  • Lost paperwork
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Provided conflicting information
Describe the specific things that went wrong at CNY Fertility Colorado.
They lied about the cost of testing and basically charged me $500 to draw my blood once and have a 10 min initial consult with the Nurse Practitioner who was rude to us the whole time and almost 2 hours late. I felt nickled and dimed by a lot of charges that had not previously been disclosed. I felt like they were unfamiliar with the protocol they used on me. The Nurse Practitioner told me they never used it and that seemed apparent when the told me to continue medications I was not on.
0
Doctor
Paul Magarelli
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
1 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
0
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
1 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2018, Successful
NPS
10
NPS
10
Age 31
1 IVF
Male Factor
Latinx
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
HQA Fertility as provided us with the help we needed to have our chance at pregnancy we wouldn’t otherwise have had. It has been a difficult journey and Dr. Magarelli and his wonderful, caring and supportive team have shown us nothing but care and enthusiastic support all along the way...He delayed another meeting that he had to make sure that my husband and I felt comfortable with the information and understood everything... I feel very welcome here.
HQA Fertility as provided us with the help we needed to have our chance at pregnancy we wouldn’t otherwise have had. It has been a difficult journey and Dr. Magarelli and his wonderful, caring and supportive team have shown us nothing but care and enthusiastic support all along the way...They have been compassionate and caring this whole time. I feel very welcome here...It is a small place and see's many patients who sometimes take a while.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
HQA Fertility as provided us with the help we needed to have our chance at pregnancy we wouldn’t otherwise have had. It has been a difficult journey and Dr. Magarelli and his wonderful, caring and supportive team have shown us nothing but care and enthusiastic support all along the way.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
Bring a book to the waiting room. It is a small place and see's many patients who sometimes take a while.
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
He delayed another meeting that he had to make sure that my husband and I felt comfortable with the information and understood everything.
Describe your experience with the nursing staff at CNY Fertility Colorado.
I was always speaking with someone. Not sure if all of them were nurses but their medical staff seemed to really care about me.
Describe your experience with CNY Fertility Colorado.
They have been compassionate and caring this whole time. I feel very welcome here. There seems to be a lot of different roles that go into this and I see many new faces each visit. Maybe they could be a little clearer on wait times.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
cheaper than any other clinic we researched
10
Doctor
Paul Magarelli
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2018, Unknown Success
NPS
9
NPS
9
Age 36
Diminished Ovarian Reserve
European
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
IVF With Other Docs
Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
I am getting ready for my 1st retrieval [with Dr. Paul Magarelli] and right now in the process I am very happy with the level of communication, responsiveness and the treatment plan. My first appointment put me at ease and I felt I could ask any question and not be judged. I felt comfortable and that's been important...So far it's been a great experience and he listened and understanding. He answered all my questions and showed compassion...
Strengths it's affordable fertility clinic [HAQ Fertility] and they trulybwabt you to get pregnant. It's a more boutique experience, small and personal. Weakness it's in Colorado Springs which is a trek from Denver....[Cost of Treatment] It was a package and everything cost $9300. Meds were $5500. No hidden costs at all. It was great...Give the clinic and Dr. Magarelli a chance to impress you....I am getting ready for my 1st retrieval and right now in the process I am very happy with the level of communication, responsiveness and the treatment plan.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
I am getting ready for my 1st retrieval and right now in the process I am very happy with the level of communication, responsiveness and the treatment plan. My first appointment put me at ease and I felt I could ask any question and not be judged. I felt comfortable and that's been important.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
Give the clinic and Dr. Magarelli a chance to impress you.
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
So far it's been a great experience and he listened and understanding. He answered all my questions and showed compassion.
Describe your experience with CNY Fertility Colorado.
Strengths it's affordable fertility clinic and they trulybwabt you to get pregnant. It's a more boutique experience, small and personal. Weakness it's in Colorado Springs which is a trek from Denver.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
It was a package and everything cost $9300. Meds were $5500. No hidden costs at all. It was great.
9
Doctor
Paul Magarelli
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
9
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2017, Successful
NPS
10
NPS
10
Age 32
PCOS
Recurrent Pregnancy Loss
Latinx
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Paul Magarelli] made us feel that we had a chance for conception after a few years of trying to conceive...appointments were never a disappointment – all the staff has been very supportive and friendly. HQA fertility offers an online portal that is very helpful and useful...He is compassionate but be prepared to hear answers you maybe were not expecting about yourself
She [nurse at High Quality Affordable Fertility Centers] was very nice and educational. Also told you information bluntly which I appreciated...The costs were less than everywhere else that we looked. $8,900 for full IVF...When I saw the team I always felt comfortable and welcome. I liked the online portal that they had. I got to ask questions at home and get instructions for taking my medication.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
Every time we left his office we felt ready to continue this incredible journey. The following appointments were never a disappointment – all the staff has been very supportive and friendly. HQA fertility offers an online portal that is very helpful and useful. Nurses and staff are very prompt in responding to your questions or concerns.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
He is compassionate but be prepared to hear answers you maybe were not expecting about yourself
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
He made us feel that we had a chance for conception after a few years of trying to conceive.
Describe your experience with your nurse at CNY Fertility Colorado. (Assigned nurse: Carla)
She was very nice and educational. Also told you information bluntly which I appreciated.
Describe your experience with CNY Fertility Colorado.
They are a very nice team. Sometimes you have to wait longer than you might have wanted, but I think that's ok. When I saw the team I always felt comfortable and welcome. I liked the online portal that they had. I got to ask questions at home and get instructions for taking my medication.
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
The costs were less than everywhere else that we looked. $8,900 for full IVF
10
Doctor
Paul Magarelli
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
10
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
9
NPS
9
Age 46 - 47
1 IVF
Diminished Ovarian Reserve
Tubal Blockage
European
Income $50K - $99K
1st of 3 Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Paul Magarelli] was very personable when I saw him...engaged me in conversation easy...Took the time to explain things, etc. he’s always realistic with you...He also remembered me from a FB live, where I asked questions...No fault of his by any means.But my eggs don’t make it to be tested (my insurance requires it, to pay for my ivf) But I am jumping to donor egg. I love how this clinic will work with you in your wants for your fertility journey...
They [CNY Fertility Center] are a low cost clinic...only downfall is how busy they are. It’s hard to get through on the phone...You just have to advocate for yourself and pay attention to your treatment plan. I did miss one med getting filled. But it didn’t end up being on my plan, thankfully. If you are new to ivf, read up on how it works. Other than that, they are awesome.
How was your experience with Paul Magarelli at CNY Fertility Colorado?
He was friendly and helpful. Took the time to explain things, etc. he’s always realistic with you. I like his bedside manner a lot. He was helpful to me and a nurse helping me at an apt. He helped fund eggs through nurse couldn’t see. He was so patient and kind. He also remembered me from a FB live, where I asked questions. He also remembered me the next time I saw him for an apt. It was 3 months apart, He always has helpful ideas to help.
What's one piece of advice would you give a prospective patient of Paul Magarelli at CNY Fertility Colorado?
Just go in with a positive mindset and being open to suggestions. He’ll help you get what you want in the long run. He is a good doctor and. wants to help people.
During treatment, were you treated like a number or a human with Paul Magarelli at CNY Fertility Colorado?
He was very personable when I saw him. He helped a nurse find my eggs, that she couldn’t find. He was helpful to her and me. He was friendly and engaged me in conversation easy. I think he’s a great doctor He does web videos on fb that I find super helpful. It’s the interactive kind where you can ask questions. Most of the cny doctors do, as well as a nurse Allison. I find it super helpful for learning about the ivf process..
Describe the protocols Paul Magarelli used in your cycles at CNY Fertility Colorado and their degree of success.
We did an immune protocol. It did help. Gonal f cetrotide and letrozole etc. I’ve done two cycles. But I have dor and am 46., No fault of his by any means.But my eggs don’t make it to be tested (my insurance requires it, to pay for my ivf) But I am jumping to donor egg. I love how this clinic will work with you in your wants for your fertility journey. They just try to guide you to tbt best decisions.
Describe your experience with the nursing staff at CNY Fertility Colorado.
They are helpful and if they don’t know. They will ask the doctors. They are super busy. So you do need to be direct with your questions. But they will get back to you.
Describe your experience with CNY Fertility Colorado.
Overall they are great. You just have to advocate for yourself and pay attention to your treatment plan. I did miss one med getting filled. But it didn’t end up being on my plan, thankfully. If you are new to ivf, read up on how it works. Other than that, they are awesome.
Describe your experience with your monitoring appointments at CNY Fertility Colorado.
I have to do outside monitoring. It’s hectic usually. I wish I was closer abs could monitor with them lol
Describe the costs associated with your care under Paul Magarelli at CNY Fertility Colorado.
They are a low cost clinic. It’s been great in general. Just a learning curve with my ins and what’s covered. They only downfall is how busy they are. It’s hard to get through on the phone
Describe Paul Magarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Colorado.
I haven’t done a transfer yet. But they work with you abs listen to what you want. I feel confident in using them for this. I’m doing 2 more cycles with donor eggs and then implanting.
9
Doctor
Paul Magarelli
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
CNY Fertility Colorado
Colorado Springs
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5