Coastal Fertility Specialists

5 doctors work here

Rated 7.8
Strongly recommend: 63%Neutral: 12%Don't recommend: 25%7.8
63% strongly recommend
113 reviews
Operations
8.4
8.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.5
7.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.4
8.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
8
8
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
8.6
8.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,154
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 5 offices

Lexington
4723 Sunset Boulevard, Suite C
Lexington, SC 29072
Mount Pleasant
1375 Hospital Drive
Mount Pleasant, SC 29464
Myrtle Beach
1115 48th Avenue North, Suite 122
Myrtle Beach, SC 29577
Savannah
9100 White Bluff Rd, Suite 201
Savannah, GA 31406
Summerville
342 Brighton Park Blvd.
Summerville, SC 29486
Show 3 more

113 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Unsuccessful
NPS
7
NPS
7
Age 37 - 38
2 IUI
1 IVF
Poor Egg Quality
Uterine Fibroids
European
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
Neutral
Neutral
Unsuccessful
When I had my cycles with him [Dr. Michael Slowey] he was very direct but also warm and even called me from his cell phone several times after my failed cycles. However when I consulted with him recently about possibly doing another cycle, he was very detailed and open during the initial consultation but when I had follow up questions he was not as accommodating as a few years ago. I had to communicate through the nurse and set up another consultation and pay another out of pocket fee just to validate my concerns. I love ended up spending several hundred just for 2 consults for my husband and myself before even making any decisions....
I did two IUIs and one IVF cycle [at Coastal Fertility Specialists]...it was a pretty traditional approach. No extras as far as supplements other than prenatal vitamin and no real suggestions about lifestyle changes, etc. 10 eggs retrieved, 9 fertilized, 2 transferred day 3. Unexplained failure other than my egg qualitiy. Labs and everything else all normal. Nursing staff was wonderful during this very difficult time...very sensitive, personal and accommodating...12,000 with insurance 20,000 plus without...Strengths: great nursing staff, knowledgeable MDs, very organized Weaknesses: could be a little more personal and offer more resources. Also continue to advance and recommends treatments based on new research and holistic approaches
How was your experience with Michael Slowey at Coastal Fertility Specialists?
Dr. Slowey is very knowledgeable and easy to talk to however if he does not agree with something he will definitely let you know that. He can be a little direct sometimes and not very open to other approaches to treatment. He always treated me respectfully and I did develop a trusting relationship with him. But ultimately I decided to go with another clinic this time around because I felt like as the years have gone by, he has become less personable and I felt more like a number. I wish he would have been more open to my concerns and suggestions as I had done quite a bit of research of my own and spoken to several other REs and was just trying to weigh all of my options. But all in all I would still say that coastal fertility and Dr. Slowey is the best practice in our area.
What's one piece of advice would you give a prospective patient of Michael Slowey at Coastal Fertility Specialists?
Make sure to establish your expectations and goals up front and let him know what you need from him to feel at ease.
During treatment, were you treated like a number or a human with Michael Slowey at Coastal Fertility Specialists?
I loved all of the nursing staff and Dr. Slowey. When I had my cycles with him he was very direct but also warm and even called me from his cell phone several times after my failed cycles. However when I consulted with him recently about possibly doing another cycle, he was very detailed and open during the initial consultation but when I had follow up questions he was not as accommodating as a few years ago. I had to communicate through the nurse and set up another consultation and pay another out of pocket fee just to validate my concerns. I love ended up spending several hundred just for 2 consults for my husband and myself before even making any decisions....
Describe the protocols Michael Slowey used in your cycles at Coastal Fertility Specialists and their degree of success.
I did two IUIs and one IVF cycle. I can’t remeber the exact dosages for my stim cycle but it was a pretty traditional approach. No extras as far as supplements other than prenatal vitamin and no real suggestions about lifestyle changes, etc. 10 eggs retrieved, 9 fertilized, 2 transferred day 3. Unexplained failure other than my egg qualitiy. Labs and everything else all normal. Nursing staff was wonderful during this very difficult time
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Amy)
Quick responses, very sensitive, personal and accommodating
Describe your experience with Coastal Fertility Specialists.
Strengths: great nursing staff, knowledgeable MDs, very organized Weaknesses: could be a little more personal and offer more resources. Also continue to advance and recommends treatments based on new research and holistic approaches
Describe the costs associated with your care under Michael Slowey at Coastal Fertility Specialists.
12,000 with insurance 20,000 plus without
7
Doctor
Michael Slowey
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2015, Successful
NPS
10
NPS
10
Age 30 - 32
1 IVF
Male Factor
PCOS
Unexplained
European
Income $0 - $49K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Michael Slowey] was upfront and honest from the very first appointment. He never once told us things were impossible but he was clear it would not be easy. He didn’t try and tell us to attempt a treatment that wouldn’t work and he listened, I’ve been to so many doctors who never listened to me or what I was saying. To know that he listened and heard me and tried to adjust for what I needed based on my feedback was everything.
Every single person in the office [Coastal Fertility Specialists-Mt Pleasant] was wonderful, from the front desk all the way to dr. Slowey. We had a nurse coordinator Alison who brought us into the family and let us talk and vent and cry. They cared. They were happy when things were good and sad when it wasn’t.... It’s clean, it’s shiny, it’s new. I would be sure to tell someone new not to be intimidated. They care. They want to help. Don’t feel like you don’t belong there, you do. Trust them, be honest with them, be patient with them and they will help you.
How was your experience with Michael Slowey at Coastal Fertility Specialists?
He was upfront and honest from the very first appointment. He never once told us things were impossible but he was clear it would not be easy. He didn’t try and tell us to attempt a treatment that wouldn’t work and he listened, I’ve been to so many doctors who never listened to me or what I was saying. To know that he listened and heard me and tried to adjust for what I needed based on my feedback was everything.
What's one piece of advice would you give a prospective patient of Michael Slowey at Coastal Fertility Specialists?
It’s hard, sometimes, to trust a doctor, but trust him. He will not steer you wrong. He wants this as much as you do.
During treatment, were you treated like a number or a human with Michael Slowey at Coastal Fertility Specialists?
Every single person in the office was wonderful, from the front desk all the way to dr. Slowey. We had a nurse coordinator Alison who brought us into the family and let us talk and vent and cry. They cared. They were happy when things were good and sad when it wasn’t.
Describe the protocols Michael Slowey used in your cycles at Coastal Fertility Specialists and their degree of success.
The only thing I remember specifically is that we did NOT use clomid, as I had used it before with a different doctor and had a bad reaction.
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Allison Ribeiro )
They were so good even my husband felt at ease. They were good for everything from paperwork to the finance dept to not shaming my weight but encouraging me as I got healthier under their care.
Describe your experience with Coastal Fertility Specialists.
It’s clean, it’s shiny, it’s new. I would be sure to tell someone new not to be intimidated. They care. They want to help. Don’t feel like you don’t belong there, you do. Trust them, be honest with them, be patient with them and they will help you.
Describe your experience with your monitoring appointments at Coastal Fertility Specialists.
It was general 7-9am and they added offices while I was in their care so if I couldn’t drive the 2.5 hours to mt pleasant from where I lived there were offices that were closer.
Describe the costs associated with your care under Michael Slowey at Coastal Fertility Specialists.
I can’t recall the pricing for egg retrieval but I know that each cycle (at the time) was 1800 after the few expenses that could be billed to my insurance
Describe Michael Slowey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Coastal Fertility Specialists.
After my first cycle miscarried, he was willing to try a multiple embryo transfer, but he was upfront about the dangers. And he would not try more than 2 embryos at once.
10
Doctor
Michael Slowey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015, Successful
NPS
10
NPS
9
Age 26
1 Fertility Medications
Anovulation
PCOS
European
Income $100K - $199K
Sales Representative
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Slowey is incredibly smart and explained things to my husband and I very clearly. Whenever he saw us he took his time and was compassionate. When we got pregnant after four rounds, he gave us a book with a message in it that meant a lot to my husband and I.... I have pcos and clomid, nor Femera were making me ovulate so we went straight to injectables. I was monitored by ultra sound and blood work every other day and then given a trigger shot to make me ovulate. We did timed intercourse the month that we conceived.
Very efficient, clean and compassionate. all the staff [at Coastal Fertility Specialists] was friendly and easy to talk to. Easy to work with my work schedule. As I was working full time at that point. We loved our dr and nurses and would recommend the clinic to a friend.... Kelly did a great job at being compassionate. I had to following up repeatedly on treatment with her but understood from the beginning that it was my responsibility to do so.
How was your experience with Michael Slowey at Coastal Fertility Specialists?
Dr Slowey is incredibly smart and explained things to my husband and I very clearly. Whenever he saw us he took his time and was compassionate. When we got pregnant after four rounds, he gave us a book with a message in it that meant a lot to my husband and I.
What's one piece of advice would you give a prospective patient of Michael Slowey at Coastal Fertility Specialists?
That the wait time is worth it. Be patient, and know that you are in excellent hands.
During treatment, were you treated like a number or a human with Michael Slowey at Coastal Fertility Specialists?
I had frequent contact with Dr Sloweys staff and I felt like we were all in the same team. The day I had my firs ultra sound to confirm my pregnancy the ultra sound tech was crying happy tears with me. When I was ten weeks along and graduating to my regular obgyn, Dr Slowey gave me a Children’s book with a message of congratulations written in it. It meant a lot to us. I Highly recommend this clinic.
Describe the protocols Michael Slowey used in your cycles at Coastal Fertility Specialists and their degree of success.
I have pcos and clomid, nor Femera were making me ovulate so we went straight to injectables. I was monitored by ultra sound and blood work every other day and then given a trigger shot to make me ovulate. We did timed intercourse the month that we conceived.
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Kelly)
Kelly did a great job at being compassionate. I had to following up repeatedly on treatment with her but understood from the beginning that it was my responsibility to do so.
Describe your experience with Coastal Fertility Specialists.
Very efficient, clean and compassionate. all the staff was friendly and easy to talk to. Easy to work with my work schedule. As I was working full time at that point. We loved our dr and nurses and would recommend the clinic to a friend.
Describe the costs associated with your care under Michael Slowey at Coastal Fertility Specialists.
My insurance didn’t cover any of our procedures so we paid about 10,000 out of pocket in the four months we saw him.
What specific things went wrong at Coastal Fertility Specialists?
  • Failed to send your chart to another clinic
10
Doctor
Michael Slowey
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
NPS
10
NPS
10
Age 30 - 31
1 IVF
Diminished Ovarian Reserve
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Schnorr was very professional but also warm and compassionate. In our first office visit I felt like I didn’t have to explain all of my feelings to him with having fertility issues because no matter what, he was going to do his best to help my husband and I achieve our goal of having a child. We were offered genetic testing but declined and were not pressured on the matter
Andrea [a nurse at Coastal Fertility Specialists] was awesome through our whole expirience at coastal fertility. She was in constant contact with me. All of the staff was wonderful, including ultrasounds and blood draws.... [For monitoring appts] I went before work which worked out great. I never had to wait more than 15 minutes... He recommended that I try to lose some weight to have the best try at conceiving. I took a year to do that and I’m so glad I did. I don’t remember the exact drug protocol but there were only 2 things I had to inject at certain times and on certain days. We did several ultrasounds to check my egg sacs for retreival. We were set to do IVF so we had to do the egg retreival, ICSI and transfer of the embryos.
How was your experience with John Schnorr at Coastal Fertility Specialists?
Dr. Schnorr was very professional but also warm and compassionate. In our first office visit I felt like I didn’t have to explain all of my feelings to him with having fertility issues because no matter what, he was going to do his best to help my husband and I achieve our goal of having a child. We were offered genetic testing but declined and were not pressured on the matter. I did have one set back with my injections. I believe I must have missed one or did it at the wrong time which led to my levels not being where they should've been. That was taken care of right away with ordering more meds and keeping me on track for the transfer. Every time I saw Dr. Schnorr he was always so positive which helped me stay positive.
What's one piece of advice would you give a prospective patient of John Schnorr at Coastal Fertility Specialists?
Looking back, I was so nervous for our first appointment. I would definitely say now, there was no reason to be nervous. Dr. Schnorr’s confidence in being able to help my husband and I calmed all my fears about the process.
During treatment, were you treated like a number or a human with John Schnorr at Coastal Fertility Specialists?
I always felt safe and important when I was being treated by dr. Schnorr. He answered my questions in a way I could understand. I never felt rushed when I was in his care.
Describe the protocols John Schnorr used in your cycles at Coastal Fertility Specialists and their degree of success.
He recommended that I try to lose some weight to have the best try at conceiving. I took a year to do that and I’m so glad I did. I don’t remember the exact drug protocol but there were only 2 things I had to inject at certain times and on certain days. We did several ultrasounds to check my egg sacs for retreival. We were set to do IVF so we had to do the egg retreival, ICSI and transfer of the embryos.
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Andrea )
Andrea was awesome through our whole expirience at coastal fertility. She was in constant contact with me. All of the staff was wonderful, including ultrasounds and blood draws.
Describe your experience with Coastal Fertility Specialists.
I really don’t think there were any weaknesses. I always left feeling confident about our next steps. They were doing some renovations when we were being treated there so I can only imagine it’s gotten even better.
Describe your experience with your monitoring appointments at Coastal Fertility Specialists.
I went before work which worked out great. I never had to wait more than 15 minutes.
Describe the costs associated with your care under John Schnorr at Coastal Fertility Specialists.
I really don’t remember the specifics of pricing. It was all laid out though before starting treatment. I knew exactly how much would need to be paid and when. This was a relief as fertility treatments are expensive.
Describe John Schnorr's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Coastal Fertility Specialists.
Dr. Schnorr told us that basically our chances of getting pregnant while transferring one and getting pregnant by transferring 2 was about the same. I’m his opinion though, he thought we should transfer 2. We did end up transferring 2. He wouldn’t transfer more than 2 though.
10
Doctor
John Schnorr
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
6
NPS
7
Age 36
Unexplained
Income $50K - $99K
Teacher
2nd of 2 Docs
2 Fertility Medications With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
Dr. Cook was very honest and candid with us. However, I felt like dismissed all other options besides IUI or IVF. I left my consult wondering if we could do more before IUI, even though she said anything else would be a waste of our time...She has suggested we move forward with IUI first. This would mean I would take letrozole. Dr Cook would monitor my follicles with ultrasounds and I would take a trigger shot when she felt it was time to ovulate. Lastly, I would go in for the IUI with my husband...I think she is very qualified and passionate for what she does. However, i also feel that she was quick to say our only options were IUI or IVF. Perhaps she is right but I didn’t feel that any other option was even discussed or considered.
She [nurse at Coastal Fertility Specialists] was very kind and very willing to spend time taking with us...My HSG test was $950. My initial consult with her was $250. If we proceed with IUI, it will cost around $2,000-$2,500 per cycle. IVF starts at $20,000 and goes up from there. Nothing at the fertility clinic is covered by insurance...The staff is very professional and the environment is inviting and welcoming. I felt cared for from the moment I walked in to the moment I left.
How was your experience with Heather Cook at Coastal Fertility Specialists?
I think she is very qualified and passionate for what she does. However, i also feel that she was quick to say our only options were IUI or IVF. Perhaps she is right but I didn’t feel that any other option was even discussed or considered.
What's one piece of advice would you give a prospective patient of Heather Cook at Coastal Fertility Specialists?
She is a great doctor if you’re ready and financially prepared to move forward with IUI or IVF.
During treatment, were you treated like a number or a human with Heather Cook at Coastal Fertility Specialists?
Dr. Cook was very honest and candid with us. However, I felt like dismissed all other options besides IUI or IVF. I left my consult wondering if we could do more before IUI, even though she said anything else would be a waste of our time.
Describe the protocols Heather Cook used in your cycles at Coastal Fertility Specialists and their degree of success.
She has suggested we move forward with IUI first. This would mean I would take letrozole. Dr Cook would monitor my follicles with ultrasounds and I would take a trigger shot when she felt it was time to ovulate. Lastly, I would go in for the IUI with my husband.
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Lauren Collins)
She was very kind and very willing to spend time taking with us.
Describe your experience with Coastal Fertility Specialists.
It is one of the best clinics in our area and came highly recommended by my obgyn and friends. The staff is very professional and the environment is inviting and welcoming. I felt cared for from the moment I walked in to the moment I left.
Describe the costs associated with your care under Heather Cook at Coastal Fertility Specialists.
My HSG test was $950. My initial consult with her was $250. If we proceed with IUI, it will cost around $2,000-$2,500 per cycle. IVF starts at $20,000 and goes up from there. Nothing at the fertility clinic is covered by insurance.
6
Doctor
Heather Cook
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
8
NPS
10
Age 28
2 IUI
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
Dr. Schnorr spoke to me by my name and presented information in a down to Earth manner...is a very knowledgeable physician. He answers any questions you may have. Exhibits a positive attitude about every situation. He always addresses you with a warming smile. He is a trustworthy physician that I can rely on to give me the most up to date clinical information. He gives you all the information you need to know to make an informed decision.
My primary nurse Jessica [at Coastal Fertility Specialists] was amazing! She was always fast at getting back to me via email. She would sit down with me and answer any questions I had (which were many). She showed compassion and care towards her patients...$1,200 for IUI including medications. $12,000 for IVF including medications but not including PGD...Strengths were that they are very organized and prepared for any situation. They have many informational links on their website and provide you with additional information in office. The office is very up to date and they have the latest laboratory equipment for better outcomes. The office is aesthetically pleasing and warm for a patient who may feel uncomfortable.
How was your experience with John Schnorr at Coastal Fertility Specialists?
Dr. Schnorr is a very knowledgeable physician. He answers any questions you may have. Exhibits a positive attitude about every situation. He always addresses you with a warming smile. He is a trustworthy physician that I can rely on to give me the most up to date clinical information. He gives you all the information you need to know to make an informed decision.
What's one piece of advice would you give a prospective patient of John Schnorr at Coastal Fertility Specialists?
He knows his stuff!
During treatment, were you treated like a number or a human with John Schnorr at Coastal Fertility Specialists?
Dr. Schnorr spoke to me by my name and presented information in a down to Earth manner.
Describe the protocols John Schnorr used in your cycles at Coastal Fertility Specialists and their degree of success.
For IUI I started with letrozade for 3 days then started Gonal F. I increased my dose of Gonal F every 3 days based on my labs and ultrasounds. When the follicles where the correct size a HCG trigger shot was given and the following day IUI was preformed.
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Jessica Wilkerson)
My primary nurse Jessica was amazing! She was always fast at getting back to me via email. She would sit down with me and answer any questions I had (which were many). She showed compassion and care towards her patients.
Describe your experience with Coastal Fertility Specialists.
Strengths were that they are very organized and prepared for any situation. They have many informational links on their website and provide you with additional information in office. The office is very up to date and they have the latest laboratory equipment for better outcomes. The office is aesthetically pleasing and warm for a patient who may feel uncomfortable.
Describe the costs associated with your care under John Schnorr at Coastal Fertility Specialists.
$1,200 for IUI including medications. $12,000 for IVF including medications but not including PGD.
8
Doctor
John Schnorr
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 33
1 IUI
Unexplained
European
Income $100K - $199K
Teacher
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He is very thorough. He tells it to you "just like it is." I prefer a doctor who is very blunt and realistic, and he is. However he is very kind, and you can tell he wants you to be successful! He also will let you make some of the decisions if they are within his suggested parameters.... I saw Dr. Slowey initially at MUSC, as he is a professor there. It helped my insurance cover my initial consultation.... He always took the time to hear our concerns. He was interested in us, our goals and what our past had looked like.
This clinic [Coastal Fertility Specialists] is wonderful. From the time you walk in the door to the exam room, you know they care about you. They get to know you, your name, your story, your husband ... they accommodate you in the best way possible. Also, out of all of the clinics in the area, they don't batch cycles and they have the most experience!... Allison and my schedule did not always line up (I had early appointments.) However she always made sure my information was ready with another nurse (either Becky or Kelly) and I would highly recommend them both. Allison was very knowledgeable and compassionate.
How was your experience with Michael Slowey at Coastal Fertility Specialists?
He is very thorough. He tells it to you "just like it is." I prefer a doctor who is very blunt and realistic, and he is. However he is very kind, and you can tell he wants you to be successful! He also will let you make some of the decisions if they are within his suggested parameters.
What's one piece of advice would you give a prospective patient of Michael Slowey at Coastal Fertility Specialists?
I saw Dr. Slowey initially at MUSC, as he is a professor there. It helped my insurance cover my initial consultation.
During treatment, were you treated like a number or a human with Michael Slowey at Coastal Fertility Specialists?
He always took the time to hear our concerns. He was interested in us, our goals and what our past had looked like.
Describe the protocols Michael Slowey used in your cycles at Coastal Fertility Specialists and their degree of success.
I did IUIs with Gonal F, Letrazole and a trigger shot. I have unexplained fertility and I have had one successful pregnancy with Letrazole and one missed miscarriage with natural conception.
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Allison)
Allison and my schedule did not always line up (I had early appointments.) However she always made sure my information was ready with another nurse (either Becky or Kelly) and I would highly recommend them both. Allison was very knowledgeable and compassionate.
Describe your experience with Coastal Fertility Specialists.
This clinic is wonderful. From the time you walk in the door to the exam room, you know they care about you. They get to know you, your name, your story, your husband ... they accommodate you in the best way possible. Also, out of all of the clinics in the area, they don't batch cycles and they have the most experience!
Describe the costs associated with your care under Michael Slowey at Coastal Fertility Specialists.
My costs were somewhat covered by my insurance. I typically paid about $600 out of pocket for meds and procedure per IUI.
Describe Michael Slowey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Coastal Fertility Specialists.
N/A
10
Doctor
Michael Slowey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unknown Success
NPS
10
NPS
10
Age 24 - 27
1 IUI
Anovulation
Diminished Ovarian Reserve
Unexplained
Income $50K - $99K
Nurse or HC Services
1st of 3 Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She made me feel important when other doctors didn’t and she went out of her way to find a plan that worksh best for me. She was very understanding when I needed emotional support. She has always been with me from the beginning...She was very down to earth and made me feel like it was important for me to be a mom ...Dr. Cook started me off with a unmedicated iui and when that didn’t worked we started on the clomid for iui
They [Coastal Fert Spec] are very caring and treat you with respect. When you walk into their facility it is almost like walking into a spa just very relaxing and peaceful. They also have good financial resources and will help you out in anyway to become a parent...She [nurse] went out of her way to answer all my questions and give me the emotional, physical support that I needed...Each iui was 525 not counting donor sperm
How was your experience with Heather Cook at Coastal Fertility Specialists?
She made me feel important when other doctors didn’t and she went out of her way to find a plan that worksh best for me. She was very understanding when I needed emotional support. She has always been with me from the beginning
What's one piece of advice would you give a prospective patient of Heather Cook at Coastal Fertility Specialists?
That she is a very good doctor and if she needs help trying to figure out the correct plan for you to be on she will ask one of the other doctors.
During treatment, were you treated like a number or a human with Heather Cook at Coastal Fertility Specialists?
She was very down to earth and made me feel like it was important for me to be a mom and she would do everything she could to make me a mom
Describe the protocols Heather Cook used in your cycles at Coastal Fertility Specialists and their degree of success.
Dr. Cook started me off with a unmedicated iui and when that didn’t worked we started on the clomid for iui and once that failed we started on clomid and ovidrel. We was able to conceive our daughter through this and now for baby number two we did 6 medicated iui and they all failed now we are moving on to ivf
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Jan Missildine )
She went out of her way to answer all my questions and give me the emotional, physical support that I needed
Describe your experience with Coastal Fertility Specialists.
They are very caring and treat you with respect. When you walk into their facility it is almost like walking into a spa just very relaxing and peaceful. They also have good financial resources and will help you out in anyway to become a parent
Describe the costs associated with your care under Heather Cook at Coastal Fertility Specialists.
Each iui was 525 not counting donor sperm or the ultrasounds and blood work needed. Ivf is 6100 up front
Describe Heather Cook's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Coastal Fertility Specialists.
N/a
10
Doctor
Heather Cook
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015 - 2016, Successful
NPS
10
NPS
10
Age 26 - 27
1 IVF
1 Egg Freezing
Endometriosis
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
John Schnorr is amazing. His compassion and care exceeds all others. His relationship with his staff was great. I couldn't imagine having this procedure done with anyone else. There would not be one weakness not even the slightest hiccup occurred. Such a great man, and a awesome Doctor
The only weakness i could mention is the financial staff [at Coastal Fertility Specialists] dropped the ball on my insurance quote, however im not sure that was their fault. They worked well with us with getting bills paid, making appointments and working with us on the weekends...John Schnorr is amazing. His compassion and care exceeds all others. His relationship with his staff was great. I couldnt imagine having this procedure done with anyone else. There would not be one weekness not even the slightest hiccup occurred. Such a great man, and a awesome Doctor
How was your experience with John Schnorr at Coastal Fertility Specialists?
John Schnorr is amazing. His compassion and care exceeds all others. His relationship with his staff was great. I couldnt imagine having this procedure done with anyone else. There would not be one weekness not even the slightest hiccup occurred. Such a great man, and a awesome Doctor
What's one piece of advice would you give a prospective patient of John Schnorr at Coastal Fertility Specialists?
Get after it. Dont wait, and it is afforable if you want it to be.
During treatment, were you treated like a number or a human with John Schnorr at Coastal Fertility Specialists?
When we came into the office we felt like we were the only one in that office. The Doctor would call us personally to see how things were going. Every time we met with the doctor or his nurse they asked questions about our life and remembered from visit to visit. I really feel like i made a friend with this doctor.
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Monique (Mo))
Mo was awesome. She was funny and caring. She was very very quick to respond to emails and phone calls. She related well to me. Mo was willing to take all the time she needed with me. She sat in the room with me for the entire time i was in recovery from my retrieval. This blew me away. So awesome!!!!!
Describe your experience with Coastal Fertility Specialists.
The only weekness i could mention is the financial staff dropped the ball on my insurance quote, however im not sure that was their fault. They worked well with us with getting bills paid, making appointments and working with us on the weekends.
Describe the costs associated with your care under John Schnorr at Coastal Fertility Specialists.
Out insurance would not cover anything and it ended up costing about $17,000 with medications and monitoring, retrieval and implantation
10
Doctor
John Schnorr
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 40
1 IVF
Unexplained
European
Business Executive
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I never had to wait long to see him [Dr. John Schnorr]. It was always like the office was waiting for me ready to take me right in. Dr Schnoor made good notes and remembered everything about us. Follow up was always direct and prompt...An expert in his field. Down to earth. Personable. Made us feel comfortable. Communicated well and followed up with us directly. Made us feel like he was really giving our case his 100% best effort from the game plan to the actual procedures. Everything was seamless.
[Coastal Fertility Specialists is] Clean, warm, friendly, organized, you walk in the back when they call you in and it’s like they are rolling out the red carpet. Everyone is ready for you. I was blown away after dealing with a completely different clinic in Florida...[nurse] Cari is the best. On top of all her emails and returns phone calls right away. Provides as much information as you need. Dealing with her was a pleasure and so much appreciated throughout this process.
How was your experience with John Schnorr at Coastal Fertility Specialists?
An expert in his field. Down to earth. Personable. Made us feel comfortable. Communicated well and followed up with us directly. Made us feel like he was really giving our case his 100% best effort from the game plan to the actual procedures. Everything was seamless.
What's one piece of advice would you give a prospective patient of John Schnorr at Coastal Fertility Specialists?
Do not hesitate to meet with him
During treatment, were you treated like a number or a human with John Schnorr at Coastal Fertility Specialists?
I never had to wait long to see him. It was always like the office was waiting for me ready to take me right in. Dr Schnoor made good notes and remembered everything about us. Follow up was always direct and prompt.
Describe the protocols John Schnorr used in your cycles at Coastal Fertility Specialists and their degree of success.
I do not remember.
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Cari )
Cari is the best. On top of all her emails and returns phone calls right away. Provides as much information as you need. Dealing with her was a pleasure and so much appreciated throughout this process.
Describe your experience with Coastal Fertility Specialists.
Clean, warm, friendly, organized, you walk in the back when they call you in and it’s like they are rolling out the red carpet. Everyone is ready for you. I was blown away after dealing with a completely different clinic in Florida.
Describe the costs associated with your care under John Schnorr at Coastal Fertility Specialists.
Around $17k for 1 retrieval & transfer excluding medications and genetic testing
Describe John Schnorr's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Coastal Fertility Specialists.
N/A
10
Doctor
John Schnorr
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
10
NPS
10
Age 35
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
European
Income $50K - $99K
Teacher
2nd of 2 Docs
1 IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We have gone through one egg retrieval and are about to start our second one [with Dr. Heather Cook]. She switched the medicine I am using for round two due to my low estrogen levels... been very helpful, compassionate, and informative. After going through our first egg retrieval and chromosomal testing we learned none of our embryos were viable. It was heartbreaking, but Dr. Cook was very encouraging and already came up with a new plan for us. We are very optimistic.
We signed up for the attain program [at Coastal Fertility Specialists] which cost us about 24,000. This program covers multiple IVF cycles and even allows for a refund in some cases if you don’t “ bring a baby home”...Clean, comfortable, highly organized. The clinic is decorated nicely and everyone is incredibly friendly and welcoming. They don’t waste your time, and operate like clock work. They are very helpful with financial programs, and have even given me extra medicine when mine didn’t arrive on time.
How was your experience with Heather Cook at Coastal Fertility Specialists?
Dr. Cook had been very helpful, compassionate, and informative. After going through our first egg retrieval and chromosomal testing we learned none of our embryos were viable. It was heartbreaking, but Dr. Cook was very encouraging and already came up with a new plan for us. We are very optimistic.
What's one piece of advice would you give a prospective patient of Heather Cook at Coastal Fertility Specialists?
She is up front and honest about what to expect.
Describe the protocols Heather Cook used in your cycles at Coastal Fertility Specialists and their degree of success.
We have gone through one egg retrieval and are about to start our second one. She switched the medicine I am using for round two due to my low estrogen levels.
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Whitney Gary)
She is always available to answer questions (and I had a lot!) She is a quick responder to emails or phone calls.
Describe your experience with Coastal Fertility Specialists.
Clean, comfortable, highly organized. The clinic is decorated nicely and everyone is incredibly friendly and welcoming. They don’t waste your time, and operate like clock work. They are very helpful with financial programs, and have even given me extra medicine when mine didn’t arrive on time.
Describe the costs associated with your care under Heather Cook at Coastal Fertility Specialists.
We signed up for the attain program which cost us about 24,000. This program covers multiple IVF cycles and even allows for a refund in some cases if you don’t “ bring a baby home”
10
Doctor
Heather Cook
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
0
NPS
2
Age 31
Diminished Ovarian Reserve
European
Income $100K - $199K
Nurse or HC Services
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Michael Slowy] is very smart but speaks in complex medical terms. He gave poor news over the phone and did not give us any hope. I have undergone no treatment to date and yet he immediately jumped to donor eggs.... Baseline tests, start coq10 (type was not discussed), hsg. We declined to move forward with him and donor eggs.... He gave me poor statistics over the phone 3 days before Christmas in under 5 minutes.
Beautiful clinic [Coastal Fertility Specialists]. Easy location. The clinical staff and front desk staff were very helpful and kind. They are priced higher than other clinics we found in the US and don’t offer the same value as they are not into advanced treatments like mini ivf or PRP.... Allison was hardly available. She was rude over the phone in explaining certain things. When asked about the rationale behind donor eggs and no other treatment first to see what kind of response I would produce she was snarky and demeaning.
How was your experience with Michael Slowey at Coastal Fertility Specialists?
He is very smart but speaks in complex medical terms. He gave poor news over the phone and did not give us any hope. I have undergone no treatment to date and yet he immediately jumped to donor eggs.
What's one piece of advice would you give a prospective patient of Michael Slowey at Coastal Fertility Specialists?
Do your own research.
During treatment, were you treated like a number or a human with Michael Slowey at Coastal Fertility Specialists?
He gave me poor statistics over the phone 3 days before Christmas in under 5 minutes.
Describe the protocols Michael Slowey used in your cycles at Coastal Fertility Specialists and their degree of success.
Baseline tests, start coq10 (type was not discussed), hsg. We declined to move forward with him and donor eggs.
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Allison)
Allison was hardly available. She was rude over the phone in explaining certain things. When asked about the rationale behind donor eggs and no other treatment first to see what kind of response I would produce she was snarky and demeaning.
Describe your experience with Coastal Fertility Specialists.
Beautiful clinic. Easy location. The clinical staff and front desk staff were very helpful and kind. They are priced higher than other clinics we found in the US and don’t offer the same value as they are not into advanced treatments like mini ivf or PRP.
Describe the costs associated with your care under Michael Slowey at Coastal Fertility Specialists.
Maxing out $15k insurance and still needing to pay $4,500 out of pocket without meds.
Describe Michael Slowey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Coastal Fertility Specialists.
N/a
0
Doctor
Michael Slowey
NPS
Humanity
1 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
4 of 5
Adaptability
4 of 5
2
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
10
NPS
10
Age 29 - 31
Tubal Blockage
Black or African-American
Income $50K - $99K
1st of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Cook was the first fertility specialist I saw. She explained everything and was very eager to help us. We left her and went to another doctor for a second opinion. A year later I went back to Dr. Cook because I wanted to try IUI. She explained to me why IUI would not be a good option for me. She explained IVF in a very great detail. We are saving our money now for IVF and I plan to go back to Dr. Cook when I'm ready.
This clinic [Coastal Fertility Specialists- Mount Pleasant] is great! The front desk staff are friendly. All the nurses were nice. My nurse Becky is the absolute best. The only thing I hated was some time there was a wait. Dr. Cook is super nice and explains everything.... Nurse Becky is amazing!!! Very caring. She shows compassion. I remember during my first appointment I was so sad and couldn't stop crying. She gave me a hug and said everything is going to be ok. She always return my call the same day or next day.
How was your experience with Heather Cook at Coastal Fertility Specialists?
Dr. Cook was the first fertility specialist I saw. She explained everything and was very eager to help us. We left her and went to another doctor for a second opinion. A year later I went back to Dr. Cook because I wanted to try IUI. She explained to me why IUI would not be a good option for me. She explained IVF in a very great detail. We are saving our money now for IVF and I plan to go back to Dr. Cook when I'm ready.
What's one piece of advice would you give a prospective patient of Heather Cook at Coastal Fertility Specialists?
She's very nice. She will not make you feel like your stupid.
During treatment, were you treated like a number or a human with Heather Cook at Coastal Fertility Specialists?
Dr Cook is wonderful! She is fun and very nice. She treated me like a person. She answered my questions. She explained my treatment very well.
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Nurse Becky)
Nurse Becky is amazing!!! Very caring. She shows compassion. I remember during my first appointment I was so sad and couldn't stop crying. She gave me a hug and said everything is going to be ok. She always return my call the same day or next day.
Describe your experience with Coastal Fertility Specialists.
This clinic is great! The front desk staff are friendly. All the nurses were nice. My nurse Becky is the absolute best. The only thing I hated was some time there was a wait. Dr. Cook is super nice and explains everything.
10
Doctor
Heather Cook
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2018, Successful
NPS
10
NPS
10
Age 42 - 44
Donor Eggs
Diminished Ovarian Reserve
Tubal Blockage
European
Engineer
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Slowey has been absolutely wonderful. He is very informative and shows genuine concern for his patients. He is companionate and passionate about the work that he is doing. He explains everything thoroughly and provides information to take home to read for even more understanding....The first time we transferred one embryo because of the risk of multiples. We were unsuccessful, so the second transfer we used 2 and 1 resulted in a sweet healthy baby boy.
The staff at Coastal Fertility Specialists are absolutely amazing. Everyone from the front desk to the doctors are so helpful and kind. I have met several people who were experiencing infertility and I have recommended that they go to Coastal because we had such a great experience. They have had positive experiences as well and successful transfers.... Jan was very supportive. She was available and eager to answer questions that we had through the process.
How was your experience with Michael Slowey at Coastal Fertility Specialists?
Dr Slowey has been absolutely wonderful. He is very informative and shows genuine concern for his patients. He is companionate and passionate about the work that he is doing. He explains everything thoroughly and provides information to take home to read for even more understanding.
What's one piece of advice would you give a prospective patient of Michael Slowey at Coastal Fertility Specialists?
Stay positive, keep persevering and your dream to have a baby will happen!
During treatment, were you treated like a number or a human with Michael Slowey at Coastal Fertility Specialists?
I highly recommend Dr Slowey and the staff of Coastal Fertility Specialists. They make the process positive, even when I had negative results Dr Slowey made it easy to stay positive!
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Jan)
Jan was very supportive. She was available and eager to answer questions that we had through the process.
Describe your experience with Coastal Fertility Specialists.
The staff at Coastal Fertility Specialists are absolutely amazing. Everyone from the front desk to the doctors are so helpful and kind. I have met several people who were experiencing infertility and I have recommended that they go to Coastal because we had such a great experience. They have had positive experiences as well and successful transfers.
Describe Michael Slowey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Coastal Fertility Specialists.
The first time we transferred one embryo because of the risk of multiples. We were unsuccessful, so the second transfer we used 2 and 1 resulted in a sweet healthy baby boy.
10
Doctor
Michael Slowey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2014 - 2018, Successful
NPS
9
NPS
9
Age 39 - 43
1 IUI
3 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Schnorr] Very likable. Candid, friendly, nice, available for questions, compassionate, knowledge and flexible. Sometimes focused to much on the negative of my condition and statistical outcomes. Pushed hard to use donor eggs but used my own.... [Protocols] Lupron 10cc one week before cycle and after through stim and retrieval. Testosterone cream during same period but stopped at stim. Follistim 450IU 10-12 days. Omnitrope last 4 days of stim.
Cost are high. Not all staff [Coastal Fertility Specialists] are trained equally on the billing process. Flexible schedule and a nurse always on call. Three doctors in clinic and cover one another. Everything done in office. Friendly staff. Multiple locations... Went in for monitoring when convenient with several locations to choose... [Cost Of Treatment] $15k to $20k for a entire cycle and meds... Best RN I could of asked for to treat me through this Lprocess.
How was your experience with John Schnorr at Coastal Fertility Specialists?
Very likable. Candid, friendly, nice, available for questions, compassionate, knowledge and flexible. Sometimes focused to much on the negative of my condition and statistical outcomes. Pushed hard to use donor eggs but used my own.
What's one piece of advice would you give a prospective patient of John Schnorr at Coastal Fertility Specialists?
Be persistent and ask questions
During treatment, were you treated like a number or a human with John Schnorr at Coastal Fertility Specialists?
Wanted to be treated as an individual and yet statistics were constantly used
Describe the protocols John Schnorr used in your cycles at Coastal Fertility Specialists and their degree of success.
Lupron 10cc one week before cycle and after through stim and retrieval. Testosterone cream during same period but stopped at stim. Follistim 450IU 10-12 days. Omnitrope last 4 days of stim.
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Jan Missildine )
Best RN I could of asked for to treat me through this Lprocess. Compassionate, understanding and flexible. Has always made herself available to me. Has been my personal cheerleader during the good and hard times.
Describe your experience with Coastal Fertility Specialists.
Cost are high. Not all staff are trained equally on the billing process. Flexible schedule and a nurse always on call. Three doctors in clinic and cover one another. Everything done in office. Friendly staff. Multiple locations
Describe your experience with your monitoring appointments at Coastal Fertility Specialists.
Went in for monitoring when convenient with several locations to choose
Describe the costs associated with your care under John Schnorr at Coastal Fertility Specialists.
$15k to $20k for a entire cycle and meds
What specific things went wrong at Coastal Fertility Specialists?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Coastal Fertility Specialists.
Wrong pharmacy called for meds
9
Doctor
John Schnorr
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015 - 2017, Unsuccessful
NPS
8
NPS
7
Age 36 - 38
3 IUI
Unexplained
European
Income $200K - $499K
1st of 2 Docs
1 IVF With Other Docs
Neutral
Neutral
Unsuccessful
Dr Slowey did take the time to explain things to us in a way we could understand. He also didn’t push us towards more aggressive treatments as he did not feel they were necessary given our situation at that time.... He is very thorough and offered us a lot of help in determining our best treatment plan, in addition to giving us a clearer sense of our time line.
[Coastal Fertility Specialists-Mount Pleasant is a] Busy clinic with state of the art equipment. Lab is onsite (I believe). I like the clinic. It was comfortable but it was very busy. At points seemed slightly disorganized with what was going on due to large staff and clinic patient volume... [the nurse was] Very helpful when you could get in touch with her. Very hard to get in touch with at times
How was your experience with Michael Slowey at Coastal Fertility Specialists?
He is very thorough and offered us a lot of help in determining our best treatment plan, in addition to giving us a clearer sense of our time line. I would recommend him to anyone seeking fertility treatment
What's one piece of advice would you give a prospective patient of Michael Slowey at Coastal Fertility Specialists?
Utilize the consultation to address all questions and concerns. We asked some questions that I feel silly about now but he is a great professional and answered them as a credible. He seems to realize these are scary procedures
During treatment, were you treated like a number or a human with Michael Slowey at Coastal Fertility Specialists?
Dr Slowey did take the time to explain things to us in a way we could understand. He also didn’t push us towards more aggressive treatments as he did not feel they were necessary given our situation at that time.
Describe the protocols Michael Slowey used in your cycles at Coastal Fertility Specialists and their degree of success.
Polyp removal and iui
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Ribiero)
Very helpful when you could get in touch with her. Very hard to get in touch with at times
Describe your experience with Coastal Fertility Specialists.
Busy clinic with state of the art equipment. Lab is onsite (I believe). I like the clinic. It was comfortable but it was very busy. At points seemed slightly disorganized with what was going on due to large staff and clinic patient volume
Describe the costs associated with your care under Michael Slowey at Coastal Fertility Specialists.
About $2500 per iui cycle
Describe Michael Slowey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Coastal Fertility Specialists.
N/a
8
Doctor
Michael Slowey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
8
Age 39
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
European
Income $50K - $99K
1st of 3 Docs
3 IUI With Other Docs
3 IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Slowly took the time to talk with us and explain his thoughts. We had a great meeting with him and felt really good about his opinion. ... We went to him for a second opinion consult and it was a great meeting. He listened to all our concerns and fears. He was both knowledgeable and compassionate. He shared his detailed plan for his course of treatment.
The second opinion consult was free [at Coastal Fertility Specialists] and the semen analysis was covered by insurance. ... We also had a great meeting with the nursing/ coordinating staff in person. Unfortunately miscommunication occurred via follow up emails. ... We just had trouble with follow-up from the nurse and coordinator. ... With the nurse/coordinator it was more like we were a bother. We had to do all the follow up and reaching out. We had to stay on top of things and manage our own care in that way.
How was your experience with Michael Slowey at Coastal Fertility Specialists?
We went to him for a second opinion consult and it was a great meeting. He listened to all our concerns and fears. He was both knowledgeable and compassionate. He shared his detailed plan for his course of treatment.
What's one piece of advice would you give a prospective patient of Michael Slowey at Coastal Fertility Specialists?
Go for it.
During treatment, were you treated like a number or a human with Michael Slowey at Coastal Fertility Specialists?
Dr. Slowly took the time to talk with us and explain his thoughts. We had a great meeting with him and felt really good about his opinion.
Describe your experience with your nurse at Coastal Fertility Specialists.
We also had a great meeting with the nursing/ coordinating staff in person. Unfortunately miscommunication occurred via follow up emails.
Describe your experience with Coastal Fertility Specialists.
Dr. Slowey was great! We just had trouble with follow-up from the nurse and coordinator. With Dr. Slowey we felt valued and important. With the nurse/coordinator it was more like we were a bother. We had to do all the follow up and reaching out. We had to stay on top of things and manage our own care in that way.
Describe the costs associated with your care under Michael Slowey at Coastal Fertility Specialists.
The second opinion consult was free and the semen analysis was covered by insurance.
What specific things went wrong at Coastal Fertility Specialists?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
9
Doctor
Michael Slowey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
9
Age 31
Anovulation
PCOS
Income $50K - $99K
1st of 2 Docs
1 IUI With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
He’s friendly overall but could be nicer and explain things better. They give you a packet of information to read instead of going over things with you. He [Dr. Schnorr] calls me to tell me some results which is nice but doesn’t explain things that well or answer my questions that great.... Letrozole for 5 days, gonal f, ovidrel, iui and prometrium. It seems they use the same things for everyone. We are in the middle of treatment so not sure if it will work yet
It’s really nice and clean. Everyone that works there [Coastal Fertility Specialists] is friendly. The people that take your blood are really nice same as the ones that do the ultra sounds. It’s busy usually a lot of people in there, i Just wish it wasn’t so expensive.... 200 to 500 for Ultra sounds and bloodwork, 1500 to 2200 for cost of iui, 400 ish for medications, consult was 250, hsg was 950
How was your experience with John Schnorr at Coastal Fertility Specialists?
He’s friendly overall but could be nicer and explain things better. They give you a packet of information to read instead of going over things with you. He calls me to tell me some results which is nice but doesn’t explain things that well or answer my questions that great.
What's one piece of advice would you give a prospective patient of John Schnorr at Coastal Fertility Specialists?
Good doctor overall, expensive!!! Be prepared to spend a lot
During treatment, were you treated like a number or a human with John Schnorr at Coastal Fertility Specialists?
Overall he is nice and friendly but could be better
Describe the protocols John Schnorr used in your cycles at Coastal Fertility Specialists and their degree of success.
Letrozole for 5 days, gonal f, ovidrel, iui and prometrium. It seems they use the same things for everyone. We are in the middle of treatment so not sure if it will work yet
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Jessica)
She is nice and sweet and gets back to my questions
Describe your experience with Coastal Fertility Specialists.
It’s really nice and clean. Everyone that works there is friendly. The people that take your blood are really nice same as the ones that do the ultra sounds. It’s busy usually a lot of people in there, i Just wish it wasn’t so expensive.
Describe the costs associated with your care under John Schnorr at Coastal Fertility Specialists.
200 to 500 for Ultra sounds and bloodwork, 1500 to 2200 for cost of iui, 400 ish for medications, consult was 250, hsg was 950
8
Doctor
John Schnorr
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
3 of 5
9
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
10
NPS
10
Age 25 - 27
2 Fertility Medications
PCOS
Recurrent Pregnancy Loss
Unexplained
European
Native American
Income $0 - $49K
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
We’ve ran every test [with Dr. Slowey] there is on both my husband and I. We’ve done metformin for my PCOS, we’ve done HSGs and injectable medications, and progesterone. I usually get pregnant but don’t stay pregnant...Dr. Slowey does an excellent job of being kind, sensitive, but also informative... Unfortunately reoccuring miscarriages are my issue, but he has been very comforting and kind. What’s left for us is IVF.
Overall this [Coastal Fertility Specialists] is a fabulous clinic, only complaint is when my nurse is away, and doesn’t let me know, or let me know who I should be in contact with if I need them. Everyone is kind, compassionate, and gentle...I like my nurse, she’s very kind...We’ve ran every test there is on both my husband and I. We’ve done metformin for my PCOS, we’ve done HSGs and injectable medications, and progesterone. I usually get pregnant but don’t stay pregnant.
How was your experience with Michael Slowey at Coastal Fertility Specialists?
Dr. Slowey has been very thourough running every test he can think of for my husband and I both. Unfortunately reoccuring miscarriages are my issue, but he has been very comforting and kind. What’s left for us is IVF.
What's one piece of advice would you give a prospective patient of Michael Slowey at Coastal Fertility Specialists?
Do not be afraid to ask questions!
During treatment, were you treated like a number or a human with Michael Slowey at Coastal Fertility Specialists?
Dr. Slowey does an excellent job of being kind, sensitive, but also informative.
Describe the protocols Michael Slowey used in your cycles at Coastal Fertility Specialists and their degree of success.
We’ve ran every test there is on both my husband and I. We’ve done metformin for my PCOS, we’ve done HSGs and injectable medications, and progesterone. I usually get pregnant but don’t stay pregnant.
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Allison Ribeiro )
I like my nurse, she’s very kind, however she doesn’t let me know when she will be out of the office for a while, which is inconvenient when you’re on a time frame.
Describe your experience with Coastal Fertility Specialists.
Overall this is a fabulous clinic, only complaint is when my nurse is away, and doesn’t let me know, or let me know who I should be in contact with if I need them. Everyone is kind, compassionate, and gentle.
Describe the costs associated with your care under Michael Slowey at Coastal Fertility Specialists.
My insurance covers the appointments, but treatments are expensive.
10
Doctor
Michael Slowey
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 39 - 41
3 IUI
4 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $50K - $99K
Operations
Only Doc Seen
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Personable, knowledgeable, comforting, committed to patient care. He [Dr. John Schnorr] genuinely seems to care about your goals and desires but is also realistic about the reality of your challenges and presents all of your options in an easy to understand way.... Always called me after hours to check on me. Knows me by name and sight. Remembers points about me and my partner and inquired about the same.
The entire team [at Coastal Fertility Specialists] is wonderful, from front desk to finance to the embryologists. Doctors, nurses, and lab techs really seem to care about their patients and they take the time to get to know you. I feel like a good friend every time I walk in the door... Efficient, well-oiled machine. The longest I ever waited was 10 minutes.... Everyone is wonderful and caring and compassionate.
How was your experience with John Schnorr at Coastal Fertility Specialists?
Personable, knowledgeable, comforting, committed to patient care. He genuinely seems to care about your goals and desires but is also realistic about the reality of your challenges and presents all of your options in an easy to understand way.
What's one piece of advice would you give a prospective patient of John Schnorr at Coastal Fertility Specialists?
Ask all the questions. He will answer every one.
During treatment, were you treated like a number or a human with John Schnorr at Coastal Fertility Specialists?
Always called me after hours to check on me. Knows me by name and sight. Remembers points about me and my partner and inquired about the same.
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Yes but it changed during the 2 year course of treatment )
Everyone is wonderful and caring and compassionate.
Describe your experience with Coastal Fertility Specialists.
The entire team is wonderful, from front desk to finance to the embryologists. Doctors, nurses, and lab techs really seem to care about their patients and they take the time to get to know you. I feel like a good friend every time I walk in the door.
Describe your experience with your monitoring appointments at Coastal Fertility Specialists.
Efficient, well-oiled machine. The longest I ever waited was 10 minutes.
10
Doctor
John Schnorr
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017, Successful
NPS
10
NPS
10
Age 36
1 Fertility Medications
Cancer
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
IUI With Other Docs
1 Egg Freezing With Other Docs (cancer)
Strongly Recommends
Strongly Recommends
Successful
We started with ultrasound, RPL and HSG to make sure that there weren't some other issues before delving into my treatment plan [with Dr. Slowey]. He looked at my full health and fertility history...He has very good bedside manner, warm and kind but still very professional and informative. He treated me like a person and not a statistic and explained to me the whole process and why he was doing what he was doing.
We started with ultrasound, RPL and HSG to make sure that there weren't some other issues before delving into my treatment plan [at Coastal Fertility Specialists]. He [Dr. Michael Slowey] looked at my full health and fertility history...She [nurse] is awesome! Super personable and like a best friend almost...we had to pay upfront for all treatment ...Organized, beautiful and clean.
How was your experience with Michael Slowey at Coastal Fertility Specialists?
I would just recommend him to anyone. He gave me the reality but also left me with a clear plan of action. I felt informed and hopeful. As I said before, he treats you as a person and not a statistic.
What's one piece of advice would you give a prospective patient of Michael Slowey at Coastal Fertility Specialists?
I don't have any.
During treatment, were you treated like a number or a human with Michael Slowey at Coastal Fertility Specialists?
He has very good bedside manner, warm and kind but still very professional and informative. He treated me like a person and not a statistic and explained to me the whole process and why he was doing what he was doing.
Describe the protocols Michael Slowey used in your cycles at Coastal Fertility Specialists and their degree of success.
We started with ultrasound, RPL and HSG to make sure that there weren't some other issues before delving into my treatment plan. He looked at my full health and fertility history.
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Becky)
She is awesome! Super personable and like a best friend almost.
Describe your experience with Coastal Fertility Specialists.
Organized, beautiful and clean.
Describe the costs associated with your care under Michael Slowey at Coastal Fertility Specialists.
Some of our costs were covered by insurance but we still had out of pocket and we had to pay upfront for all treatment and the portion that was not met by our insurance deductible.
Describe Michael Slowey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Coastal Fertility Specialists.
NA
10
Doctor
Michael Slowey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016, Successful
NPS
9
NPS
N/A
Age 32
2 IUI
Anovulation
PCOS
European
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Successful
He [Dr. John Schnorr] used pictures and drawings and wrote out percentages to give us a better idea of what treatment path to take.... Go in ready to listen- he's not very concerned with health, activity, diet, etc. He has a formula and it works.... He is absolutely wonderful and caring and knows what he's doing!.... They have a very efficient process down but it does remove to personal element. I felt like I was just being fit into an algorithm and was scared to ask questions, call, etc- anything that veered from protocol
She [a nurse at Coastal Fertility Specialists] never seemed to be in the office or available, took forever to call back, was unorganized, unprofessional, and did not give me any confidence in what we were doing. I almost quit the whole process because of her. After speaking to several other patients, I found we all had the same bad experiences.... They have a very efficient process down but it does remove to personal element. I felt like I was just being fit into an algorithm and was scared to ask questions, call, etc- anything that veered from protocol
How was your experience with John Schnorr at Coastal Fertility Specialists?
He is absolutely wonderful and caring and knows what he's doing!
What's one piece of advice would you give a prospective patient of John Schnorr at Coastal Fertility Specialists?
Go in ready to listen- he's not very concerned with health, activity, diet, etc. He has a formula and it works
During treatment, were you treated like a number or a human with John Schnorr at Coastal Fertility Specialists?
They have a very efficient process down but it does remove to personal element. I felt like I was just being fit into an algorithm and was scared to ask questions, call, etc- anything that veered from protocol
Describe the protocols John Schnorr used in your cycles at Coastal Fertility Specialists and their degree of success.
He used pictures and drawings and wrote out percentages to give us a better idea of what treatment path to take
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Andrea)
She never seemed to be in the office or available, took forever to call back, was unorganized, unprofessional, and did not give me any confidence in what we were doing. I almost quit the whole process because of her. After speaking to several other patients, I found we all had the same bad experiences.
Describe your experience with Coastal Fertility Specialists.
Warm, comfortable, and private
9
Doctor
John Schnorr
NPS
Humanity
2 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
Operations
2 of 5
Nursing Staff
2 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
10
NPS
10
Age 35
1 IUI
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
Income $50K - $99K
Operations
1st of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Cook was extremely helpful in explaining the IUI procedure and why she thought that was the best route to go. She had a very positive attitude and made us feel like she really cared. I would recommend her to friends. Coastal is a very busy clinic, because they are so successful.... Coastal is a very busy clinic, just felt I got lost in the shuffle.... Coastal was very upfront and informative about the cost of everything. They make it very easy to understand.
Coastal was very upfront and informative about the cost of everything. They make it very easy to understand.... Dr. Cook was extremely helpful in explaining the IUI procedure and why she thought that was the best route to go. She had a very positive attitude and made us feel like she really cared. I would recommend her to friends. Coastal is a very busy clinic, because they are so successful.... Coastal is a very busy clinic, just felt I got lost in the shuffle
How was your experience with Heather Cook at Coastal Fertility Specialists?
Dr. Cook was extremely helpful in explaining the IUI procedure and why she thought that was the best route to go. She had a very positive attitude and made us feel like she really cared. I would recommend her to friends. Coastal is a very busy clinic, because they are so successful.
What's one piece of advice would you give a prospective patient of Heather Cook at Coastal Fertility Specialists?
Be patient
During treatment, were you treated like a number or a human with Heather Cook at Coastal Fertility Specialists?
Coastal is a very busy clinic, just felt I got lost in the shuffle.
Describe the costs associated with your care under Heather Cook at Coastal Fertility Specialists.
Coastal was very upfront and informative about the cost of everything. They make it very easy to understand.
10
Doctor
Heather Cook
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2015, Successful
NPS
10
NPS
10
Age 32 - 35
1 IVF
Male Factor
Recurrent Pregnancy Loss
Unexplained
European
Ashkenazi Jewish
Income $50K - $99K
1st of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Slowey and his team did an excellent job of explaining each and every step to us in full detail and walked us through the entire process from start to finish. Everyone in the office knew our names and we're very friendly and knowledgeable.
Dr Slowey and his team did an excellent job of explaining each and every step to us in full detail and walked us through the entire process from start to finish. Everyone in the office knew our names and we're very friendly and knowledgeable.
During treatment, were you treated like a number or a human with Michael Slowey at Coastal Fertility Specialists?
Dr Slowey and his team did an excellent job of explaining each and every step to us in full detail and walked us through the entire process from start to finish. Everyone in the office knew our names and we're very friendly and knowledgeable.
10
Doctor
Michael Slowey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
10
Age 34
Uterine Fibroids
European
Income $50K - $99K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Cook spent as much time with me as I needed. She answered all of my questions and did my internal ultrasound. I am looking to be a single mom by choice and at no point did I feel judged for that...warm, bright energy...answered all of my many questions and went over all my options with me...suggested I do an unmedicated IUI going forward...talked about how I whorl try 3-6 cycles of that before moving on if the IUI option didn't work
It was easy to make an appointment [atCoastal Fertility Specialists]...The place is very clean...have everything on site at the Mount Pleasant office so you don't have to go anywhere else...All the staff I met made me feel welcomed and everything was excited for my journey...She sat with me and let me ask lots of questions and went over everything again including giving me a folder with handouts to take home.
How was your experience with Heather Cook at Coastal Fertility Specialists?
Dr. Cook spent as much time with me as I needed. She answered all of my questions and did my internal ultrasound. I am looking to be a single mom by choice and at no point did I feel judged for that.
What's one piece of advice would you give a prospective patient of Heather Cook at Coastal Fertility Specialists?
Don't be afraid to ask all of your questions. She is happy to answer them and does not make you feel dumb for asking.
During treatment, were you treated like a number or a human with Heather Cook at Coastal Fertility Specialists?
She had a warm, bright energy. She answered all of my many questions and went over all my options with me.
Describe the protocols Heather Cook used in your cycles at Coastal Fertility Specialists and their degree of success.
She suggested I do an unmedicated IUI going forward. We talked about how I whorl try 3-6 cycles of that before moving on if the IUI option didn't work.
Describe your experience with your nurse at Coastal Fertility Specialists. (Assigned nurse: Becky)
She was great. She sat with me and let me ask lots of questions and went over everything again including giving me a folder with handouts to take home.
Describe your experience with Coastal Fertility Specialists.
It was easy to make an appointment. I got in within a few weeks of calling. The place is very clean, they have everything on site at the Mount Pleasant office so you don't have to go anywhere else. All the staff I met made me feel welcomed and everything was excited for my journey.
Describe the costs associated with your care under Heather Cook at Coastal Fertility Specialists.
The consultation was $255, all of the preliminary testing was about $1,000 and an unmedicated IUI was $300.
Describe Heather Cook's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Coastal Fertility Specialists.
My facility only ever transfers one embryo at a time.
10
Doctor
Heather Cook
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Coastal Fertility Specialists
Mount Pleasant
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5