Columbia University

14 doctors work here

Rated 9.3
Strongly recommend: 86%Neutral: 9%Don't recommend: 5%9.3
86% strongly recommend
559 reviews
Operations
9.4
9.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.5
9.5
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.4
8.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.4
9.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
9.2
9.2
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
8.8
8.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
2,162
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
14 doctors work here
NPS
9
Average Doctor Score
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Eric Forman
Columbia University
94% strongly recommend
159 Reviews
Rated 9.8
Strongly recommend: 94%Neutral: 5%Don't recommend: 1%9.8
Paula Brady
Columbia University
96% strongly recommend
109 Reviews
Rated 9.8
Strongly recommend: 96%Neutral: 2%Don't recommend: 2%9.8
Alex Robles
Columbia University
100% strongly recommend
48 Reviews
Rated 10
Strongly recommend: 100%10
Sinem Karipcin
Columbia University
84% strongly recommend
71 Reviews
Rated 9.6
Strongly recommend: 84%Neutral: 16%9.6
Ashley Wiltshire
Columbia University
98% strongly recommend
25 Reviews
Rated 10
Strongly recommend: 98%Neutral: 2%10
Lauren Bishop
Columbia University
95% strongly recommend
33 Reviews
Rated 9.7
Strongly recommend: 95%Neutral: 5%9.7
Iris Insogna
Columbia University
100% strongly recommend
20 Reviews
Rated 10
Strongly recommend: 100%10
Zev Williams
Columbia University
96% strongly recommend
12 Reviews
Rated 9.8
Strongly recommend: 96%Don't recommend: 4%9.8
Priyanka Ghosh
Columbia University
92% strongly recommend
11 Reviews
Rated 9.7
Strongly recommend: 92%Don't recommend: 8%9.7
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Briana Rudick
Columbia University
82% strongly recommend
47 Reviews
Rated 9.2
Strongly recommend: 82%Neutral: 11%Don't recommend: 6%9.2
Jenna Turocy
Columbia University
78% strongly recommend
22 Reviews
Rated 8.7
Strongly recommend: 78%Neutral: 11%Don't recommend: 11%8.7
Rachel McConnell
Columbia University
56% strongly recommend
37 Reviews
Rated 7.1
Strongly recommend: 56%Neutral: 13%Don't recommend: 31%7.1
Beth Rackow
Columbia University
64% strongly recommend
11 Reviews
Rated 6.6
Strongly recommend: 64%Neutral: 4%Don't recommend: 32%6.6
Rogerio Lobo
Columbia University
39% strongly recommend
9 Reviews
Rated 6.3
Strongly recommend: 39%Don't recommend: 61%6.3
Show 10 more

This clinic has 2 offices

New York
5 Columbus Circle
New York, NY 10019
White Plains
244 Westchester Ave., Suite 211
White Plains, NY 10604

559 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, 18 Eggs Frozen
NPS
10
NPS
10
Age 38 - 39
1 Egg Freezing
Latinx
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Robles answered every question, is a great active listener...is compassionate and empathetic and seeks to understand and get to know you as a person...anytime I reached out, I received a prompt response...ended up retrieving 31 eggs...17 were mature and one matured overnight so 18 were frozen. M1s and M2s were kept.
[Columbia University] was clean, the building staff were kind (even before you made it to columbia's floor), their lobby was spacious, a lot of natural light, water for patients, wireless phone chargers, comfy chairs and all of the staff were super kind and welcoming...Oh man, this team is so great. They are so happy, cheerful and efficient
How was your experience with Alex Robles at Columbia University?
My experience as a patient was one of the best (and I'm 39). I researched this process significantly, before I met with Dr. Robles and he even acknowledged that. Our initial consult went through the whole process, as a visual learner, I was grateful to have slides that accompanied his words. I didnt even have to take notes because everything was provided to me. Dr. Robles answered every question, is a great active listener. He is compassionate and empathetic and seeks to understand and get to know you as a person. I felt very comfortable expressing concerns and anytime I reached out, I received a prompt response. I felt very supported and prepared for the whole process.
What's one piece of advice would you give a prospective patient of Alex Robles at Columbia University?
The one thing I would offer to a future patient is to be willing to request and receive support. Ask as many questions as you have, share the concerns, dont suffer in silence. This is a team effort and Dr. Robles is very knowledgeable. As someone that manages anxiety, I can easily overthink or think catastrophic thoughts...dont let your mind play tricks on you. Ask questions and ask for support if you need it, you'll receive it and itll make the process much smoother.
During treatment, were you treated like a number or a human with Alex Robles at Columbia University?
After consulting with 3 other reputable clinics, I chose to embark on my egg freezing journey with Dr.Robles and his incredible team at Columbia Fertility. He was highly recommended by a friend of over 20 years, who had also consulted with various clinics and sought a premium experience. I had my egg retrieval yesterday and want to explain the importance of feeling and being supported throughout this strenuous process, and not feeling like a cog in a machine. I never felt that. From our initial, virtual, consult, the process was explained thoroughly, my questions were answered empathetically and with incredible compassion. Even throughout the process, i could easily email Dr. Robles & team, and receive prompt responses. Their data driven approach allowed me to fully understand where I was, each day of the process. The morning monitoring team (they take your bloodwork and conduct the ultrasounds) were incredible as well, allowing me to take pictures of everything so I could personally document my journey. Their data driven approach allowed me to fully understand where I was, each day of the process. The morning monitoring team (they take your bloodwork and conduct the ultrasounds) were incredible as well, allowing me to take pictures of everything so I could personally document my journey. I was referred to by name, welcomed with smiles, escorted to every room, & checked in with during every step - the last thing I felt like was a number.
Describe the protocols Alex Robles used in your cycles at Columbia University and their degree of success.
I don't recall the exact treatment name but i started with 2 menopur & 225 gonal (on day 2 of my cycle, for 8 days). On the evening of day 4, we introduced cetrotide and took that until day 9 (8 pm shot. On day 9, this was the only shot i took until 2 am for the 2 trigger shots of ovidrel and leuprolide (40 mm). I triggered that evening/early morning on day 10 (2 am). My baseline appointment on day 2 of my cycle showed 23 cycles so i was expecting less than that in my retrieval. They ended up retrieving 31 eggs! Which is why i said i didnt necessarily get the results we expected, because the expectations were exceeded. 17 were mature and one matured overnight so 18 were frozen. M1s and M2s were kept.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Haley Roche)
Oh man, this team is so great. They are so happy, cheerful and efficient. My appointments were super quick but never rushed. My post morning monitoring emails were always kind, with words of affirmation, very direct guidance, videos to help show me how to take the medications. I never felt confused or out of the loop. When the morning monitoring/ultrasound techs saw me taking notes on my phone, they offered to let me take pictures of my chart and explained everything thoroughly. It was a wonderful experience and one I looked forward to.
Describe your experience with Columbia University.
The clinic is in a central location, very easy to get to driving or using public transportation. Parking is also easily accessible so getting to clinic was stress free. It was clean, the building staff were kind (even before you made it to columbia's floor), their lobby was spacious, a lot of natural light, water for patients, wireless phone chargers, comfy chairs and all of the staff were super kind and welcoming. They seemed to really like what they did, where they worked and their colleagues. It always lifted my spirits interacting with them.
Describe the costs associated with your care under Alex Robles at Columbia University.
My insurance is covering this but my meds cost $1700. I havent seen the billing for the egg freezing yet but i know i already met my deductible for the year.
Describe Alex Robles's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
N/a
10
Doctor
Alex Robles
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
Unexplained
European
Black or African-American
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Wiltshire is brilliant and kind. She went above and beyond in providing me with the best care possible...She remembered the little things (small life details that I shared during our visits) as well as the big things (both my partner and I’s blood type)...strategy was very specific to my needs as a patient
CUMC is always busy, but I never felt rushed and always left feeling empowered and ready for what was next...was nothing short of exceptional...never experienced long waits for appointments, and the facility was impeccably clean, boasting state-of-the-art equipment that instilled confidence in their capabilities
How was your experience with Ashley Wiltshire at Columbia University?
Dr. Wiltshire is brilliant and kind. She went above and beyond in providing me with the best care possible. CUMC is always busy, but I never felt rushed and always left feeling empowered and ready for what was next. I fully trusted Dr. Wiltshire with my care. She remembered the little things (small life details that I shared during our visits) as well as the big things (both my partner and I’s blood type). Graduating from CUMC was bittersweet- exciting because I left pregnant with my first child and sad because I was leaving the most incredible care team that made me feel so well cared for during one of the most difficult seasons of my life.
What's one piece of advice would you give a prospective patient of Ashley Wiltshire at Columbia University?
Almost 1 year ago, I was reading the answers that people had provided for this question on Dr. Wiltshire. Shortly after, I made my first appointment with her and I truly believe it was one of the best decisions I’ve made in my life. My piece of advice would be just be yourself. The reason why my care was so phenomenal was because Dr. Wiltshire tailored her care to fit my specific needs. She is brilliant but she is also incredibly caring and will go above and beyond to ensure your comfort.
During treatment, were you treated like a number or a human with Ashley Wiltshire at Columbia University?
Dr. Wiltshire was quick to pick up that I’m a patient that likes to be very involved in the process. I ask questions, I do research and I need to feel informed. She came to every appointment prepared to explain a procedure or test result and made sure all of my questions were answered before seeing her next patient. It was evident that she cared about me as a patient, but also as a human. I trusted her fully throughout my time at CUFC and after (my current OB was recommended by Dr. Wiltshire).
Describe the protocols Ashley Wiltshire used in your cycles at Columbia University and their degree of success.
My strategy was very specific to my needs as a patient. The first month or so was labs and ultrasound to help build a game plan. Once we had those results, Dr. Wiltshire walked me through the benefits and risks of each option. Once we determined the best path for me and my husband, I was given a thorough explanation of what was to come. Dr. Wiltshire explained every lab/ultrasound, making me feel involved in the process. When it came time for the transfer she introduced the entire team and explained every step of the process. After my pregnancy was confirmed, I had mentioned I’d had very mild spotting and while many doctors would’ve said it’s common to have spotting early on, she was able to identify that due to my blood type (along with my partners blood type) that I come in for a Rhogam shot. To this day, I’m incredibly thankful that instead of dismissing a common symptom she reviewed my file and acted quickly to lower my risk for potential issues.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Kathryn Klinger)
I had the privilege of being under the care of Nurse Kate, and I can confidently say she is exceptional. Kate kept me informed, listened attentively, and demonstrated a genuine passion for patient care. Her meticulous organization, clear communication, and unwavering dedication make her stand out. With her and Dr. Wiltshire, I truly felt like I was working with the Dream Team.
Describe your experience with Columbia University.
My journey with CUFC was nothing short of exceptional. From the moment I walked in, it was evident that this fertility center operated like a well-oiled machine. I never experienced long waits for appointments, and the facility was impeccably clean, boasting state-of-the-art equipment that instilled confidence in their capabilities. What truly sets CUFC apart is its dedication to fertility research. As a leader in the field, I felt reassured knowing that I was working with some of the brightest minds in the industry. The doctors at CUFC not only provided expert medical care but also offered innovative solutions backed by the latest research, giving me hope and confidence throughout my journey. I wholeheartedly recommend CUFC to anyone seeking fertility treatment. Their seamless operation, commitment to excellence, and pioneering research make them a top choice for anyone navigating the challenges of infertility.
Describe the costs associated with your care under Ashley Wiltshire at Columbia University.
Most of my care was partially covered by insurance. I hit my deductible early on after all of the preliminary work (labs/ultrasounds/erc.). All in - I probably paid around $5k - $7k out of pocket.
Describe Ashley Wiltshire's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I expressed an interest in a multiple embryo transfer. I valued Dr. Wiltshire’s opinion and trusted her care and genuinely wanted to hear her advice. She recommended an eSET and based on her feedback I was aligned with her approach and didn't feel the need to push back.
10
Doctor
Ashley Wiltshire
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2024, Successful
NPS
10
NPS
10
Age 41 - 44
5 IVF
5 Embryo Freezing
Male Factor
Poor Egg Quality
Uterine Fibroids
European
Ashkenazi Jewish
Writer
2nd of 2 Docs
1 IVF With Other Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady is an outstanding, brilliant, and compassionate doctor and person...hysteroscopic surgery to remove polyps...went above and beyond on an everyday basis, throughout my treatment...responded often after hours or on weekends...medicated transfer of euploid embryo. Success!
Columbia fertility...ended up feeling like family...Lots of smiles, jokes. Jen the phlebotomist was particularly warm, encouraging, compassionate...center has strong female energy...Angela was a superb nurse, always giving crystal clear, patient, encouraging daily instructions, and helping me through any difficult moments with unwavering optimism
How was your experience with Paula Brady at Columbia University?
Dr. Brady is an outstanding, brilliant, and compassionate doctor and person. I can not imagine a better guide through the wild experience of IVF. I will not forget how she came in specially to do my successful transfer during her vacation. Not only did she go above and beyond then, but she went above and beyond on an everyday basis, throughout my treatment. Her communication and engagement were superb. As I look back at literally hundreds of emails between me and her through the years—I revisit how she always responded with such consideration, calm, wisdom, and clarity. And she responded often after hours or on weekends. Her clear, informative, thoughtful, supportive, optimistic guidance throughout earned my deepest trust. During times I had a failed transfer or disappointing pgt results, Dr. Brady always called to discuss it for as long as I needed, and to go over a new plan with me; her optimism and clear thinking brought me out of some severe lows along the way. She was on her a-game at honestly every moment! I had a rocky time due to my age—poor fertilization and euploid rate—as well as my partner’s age and having had a vasectomy--as well as due to my fibroids, for which I had a robot assisted myomectomy—as well as due to my personal constitution—major mental health reactions to medications--as well as idiopathic allergic reactions following retrievals. Yet throughout one of the hardest times of my life, I felt buoyed into hope by Dr Brady’s strength, clarity, perspective, expertise, and empathy. I wish there was a way I could continue working with her! I feel so lucky that she was the doctor who ushered in this new life.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Trust her advice. Know that she is on top of your case—reviewing and remembering details, on top of the latest studies, weighing factors. Trust the incredible doctors she recommends—from Dr. Advincula who did my myomectomy surgery, to Dr. Burns who still gives me acupuncture—Dr. Brady knows the best people and has fantastic judgement in recommending colleagues. Ask any questions and be open about any concerns or thoughts—you will be a team together with her. She will work with you to find the best way forward!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
I could not have felt more like a human with Dr. Brady’s care! I am definitely spoiled for life. I always felt like I was Dr. Brady’s only patient, and I know all her patients must feel that way. She remembered all the details of my years of treatment—sometimes even better than I did—and referenced them to adjust the next treatment plan. I always felt the confidence of knowing she was drawing her judgement from the most rigorous evidence-based research—while constantly being open to new angles, innovations in the fertility field, and my personal experience.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
This is what I remember: First, we thawed 11 eggs from a retrieval I had elsewhere when I was 38. We injected those eggs with thawed TESE sperm. Saved two best for day 3 transfers. One of the remaining embryos grew to blastocyst, and was euploid. After that I did bloodwork, a saline sonogram in which we found fibroids, then a pelvic Mri, and a hysteroscopic surgery to remove polyps and see if my small fibroid could be removed hysteroscopically (it couldn’t). Then we tried two back to back transfers of day three embryos. Modified natural cycles. Both failed. Then we did ERA test, and found I was receptive in a natural cycle. Did more bloodwork. Noted elevated thyroid. Began levothyroxine. Waited until thyroid was optimal. Then, we thawed 6 more eggs from age 38, injected with TESE sperm. Only one egg fertilized normally. Did a natural transfer cycle of a day 3 embryo. It failed. Then had another hysteroscopy—another polyp removed, noted the fibroid was growing. So we planned a myomectomy surgery in 6 months. Then I went into 5 retrievals before myomectomy: Retrieval #1: 225 iu Follistim, 225 iu Menopur, 250 mcg ganirelix, leupron 2mg trigger, pregnyl 5000 iu trigger. 21 eggs retrieved, 13 mature, 5 fertilized normally, 1 blastocyst, pgt aneuploid. Did another pelvic MRI-- found fibroid was growing. Met with surgeon. Switched from levothyroxine to armour thyroid due to my ongoing poor mood and low energy since being on levothyroxine. Retrieval #2: Follistim 300 iu, menopur 150 iu, ganirelix 250 mcg, leupron 2mg, pregnyl 5000. 21 eggs retrieved. 16 mature. 3 blastocysts, two pgt aneuploid, one pgt euploid. Retrieval #3: Duostim; same protocol; 21 retrieved, 1 blastocyst, pgt aneuploid. Retrieval #4: Same protocol, pregnyl 5000. 22 eggs retrieved. 3 blastocysts, 3 pgt aneuploid. Retrieval #5: Same protocol; 23 eggs retrieved, 1 pgt aneuploid. So, in the end had 2 pgt euploid embryos. Recovered two months, then did Robot assisted myomectomy. Started sertraline. Recovered four months, then did medicated transfer of euploid embryo. Success!
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela)
Angela was a superb nurse, always giving crystal clear, patient, encouraging daily instructions, and helping me through any difficult moments with unwavering optimism. Her communication was excellent—looking back over scores of her emails and instructions—I always knew she would walk me through the important details precisely, clearly, kindly, and thoughtfully. Even when I was dealing with a great deal of anxiety, she was calm and steady, guiding me through step by step through these years!
Describe your experience with Columbia University.
I feel deeply grateful to Columbia fertility. I already miss it. They ended up feeling like family—I was happy to arrive in all of my many visits. Lots of smiles, jokes. Jen the phlebotomist was particularly warm, encouraging, compassionate, and positive throughout my years there. All the nursing staff, phlebotomists, and front desk workers I saw for monitoring were wonderful. I trusted that I was in the most skilled hands—and at the same time everyone was kind, open, and upbeat. The doctors who did retrievals and other procedures for me were without exception fabulous. The Columbia fertility center has strong female energy—I don’t know if this is like other fertility centers, but I really loved that most of the doctors and staff were women. And the men who work there are wonderful too! I did not interact as much with the embryology geniuses behind the scenes, but am infinitely thankful to them!
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 42 - 43
2 IVF
Black or African-American
Accountant
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Insogna has the best bedside manner and really understands her patients...always seems to find the solution and doesn’t leave you feeling lost or without options...Menopur 150 units and Gonal F 300 units to help mature eggs...Estrace (estradiol) 2mg tablets twice daily to build up lining of uterus...lining showed fluid, used mucinex to decrease fluid
Columbia University Fertility Center is a well-kept facility, both organized and clean...staff is on the same page to ensure that everything functions smoothly...fully satisfied with the decorum of staff both over the phone, online, and in person...Meghan was very responsive to all my questions and provided regular updates
How was your experience with Iris Insogna at Columbia University?
Dr. Insogna has the best bedside manner and really understands her patients. She is very caring and nurturing and makes you feel like she is going through the process with you. She always seems to find the solution and doesn’t leave you feeling lost or without options. We were always able to rely on Dr. Insogna throughout the process and she put us at ease during our most challenging periods. As an older couple, we tried everything to get pregnant, prior to our visit with her, and truly appreciate everything she did to make us comfortable. We can’t thank her enough for all her efforts. We recommend Dr. Insogna to the highest degree for anyone looking to get pregnant through the IVF process and is in need of someone who will be that true support system.
What's one piece of advice would you give a prospective patient of Iris Insogna at Columbia University?
Don’t lose hope even when things don’t always seem to go right. Explore all options and listen to the dr.’s advice.
During treatment, were you treated like a number or a human with Iris Insogna at Columbia University?
Dr. Insogna was sensitive to our needs and answered all our questions and concerns
Describe the protocols Iris Insogna used in your cycles at Columbia University and their degree of success.
Used Menopur 150 units and Gonal F 300 units to help mature eggs. Menopur was increased as needed. Used Estrace (estradiol) 2mg tablets twice daily to build up lining of uterus prior to transfer. When lining showed fluid, used mucinex to decrease fluid. PRP was also introduced to increase lining, didn’t help much with thickness, but lining had a beautiful trilaminar appearance. Prior to transfer, took Tamoxifen 40mg, 2 tablet once a day for 5 days. Also, took baby aspirin (81mg) daily and still taking through pregnancy.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Meghan E. DeRuyter)
Meghan was very responsive to all my questions and provided regular updates on the process and was thorough with her explanations and directions.
Describe your experience with Columbia University.
Columbia University Fertility Center is a well-kept facility, both organized and clean. All staff is on the same page to ensure that everything functions smoothly, with a seamless transition for patients, as they move through the front office and on to the medical team. Patients will be fully satisfied with the decorum of staff both over the phone, online, and in person.
Describe your experience with your monitoring appointments at Columbia University.
Monitoring appointments were scheduled in the morning, the process was quick and efficient. Allowed for me to get to work on time.
Describe the costs associated with your care under Iris Insogna at Columbia University.
Most expenses were covered by my insurance except for the facility fee, embryo storage fee and genetic testing fee
Describe Iris Insogna's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
N/A
10
Doctor
Iris Insogna
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Unknown Success
NPS
10
NPS
10
Age 38 - 39
5 IVF
Endometriosis
European
Income $200K - $499K
3rd of 3 Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
impressed by Dr. Forman's calm and reassuring demeanor as well as his clinical knowledge and willingness to try something different with my retrieval protocol...I have endometriosis around my ovaries which has impacted my egg quantity and quality...recommended taking letrozole during the first 5 days of stims, plus a lower dose protocol (150 gonal, 150 menopur)...worked really well
Columbia [University] sees a lot of patients...you do feel like a number...no guarantee your own doctor will do your retrieval or transfer...SUPER expensive if you don't have insurance...researchers who deeply understand best practices and new therapies...Scheduling appointments is super easy..Nurse Christine...very helpful and compassionate
How was your experience with Eric Forman at Columbia University?
I came to Dr. Forman after having worked with a different doctor at Columbia and then having moved to NYU. I decided to move back to Columbia to give him a try and I am so glad I did. Right away, I was impressed by Dr. Forman's calm and reassuring demeanor as well as his clinical knowledge and willingness to try something different with my retrieval protocol. He is firmly grounded in emerging fertility research and best practices. My previous doctor at Columbia would tell me what I wanted to hear and was a very confusing and long-winded communicator. Dr. Forman doesn't hesitate to give his clinical opinion and not sugar coat things, but he's also willing to hear your concerns, give options, and if there's something you really want to try, he will usually partner with you. I feel lucky to be in his care. As some have commented, he can sometimes come across as a bit reserved, maybe a little bit awkward, but don't confuse that for a lack of caring. After a recent difficult procedure, he personally called me to check in and make sure I'm ok. He is on email and will respond at almost any time of day. One other possible downside, depending on your wishes, is that he does not do any of the more experimental/non-research based treatments or protocols. So if you want to do immune treatments like intralipids, you may need to go elsewhere.
What's one piece of advice would you give a prospective patient of Eric Forman at Columbia University?
He is open to your questions and suggestions, so don't hesitate to have a conversation. If something isn't working, ask him what other approaches he would recommend. If you're coming from another clinic/doctor, ask what he would do differently. I'm sure he will have ideas.
During treatment, were you treated like a number or a human with Eric Forman at Columbia University?
Although Columbia treats lots of women and monitoring can sometimes feel like a cattle call, Dr. Forman makes sure to check in during every stims cycle in some way. He would do his best to do my ultrasound once in a while and would make sure to check in by email. He remembers little details that I've mentioned during previous appointments. Last but not least, he is (shockingly) always available by email and is usually very responsive. When I had concerns about my follicle growth during a stim cycle, he responded right away, heard my concerns and we partnered together to determine whether I would move ahead to transfer. He always gives his clinical opinion but he also is responsive to hearing my needs.
Describe the protocols Eric Forman used in your cycles at Columbia University and their degree of success.
I have endometriosis around my ovaries which has impacted my egg quantity and quality. I've done 8 retrieval cycles to bank 6 embryos. After doing a medium dose traditional protocol and two high dose protocols (one was lupron microflare) all with estrogen priming with other doctors, I consulted with Forman. He recommended taking letrozole during the first 5 days of stims, plus a lower dose protocol (150 gonal, 150 menopur). This protocol worked really well and was something no other doctor recommended. I did one medicated FET which did not work, so next FET we will try a modified natural. In between, Forman suggested a hysteroscopy and endometritis biopsy. I was positive for endometritis, so I did 3 weeks of antibiotics and my second biopsy was clear so we can move on to FET soon.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Christine)
To be honest, because Dr. Forman is so responsive on email, I often communicate with him more than Nurse Christine. However, I've found her to be very helpful and compassionate. I also love the women that do blood draws, they are super sweet.
Describe your experience with Columbia University.
Like all the big NYC university affiliated fertility clinics, Columbia sees a lot of patients. Sometimes you do feel like a number. There's no guarantee your own doctor will do your retrieval or transfer. Cycles are SUPER expensive if you don't have insurance. That being said, I wanted good results, so I want to go where the doctors perform these procedures thousands of times and are researchers who deeply understand best practices and new therapies.
Describe your experience with your monitoring appointments at Columbia University.
Scheduling appointments is super easy through MyChart. It can be a bit of a cattle call, but during my 5 rounds of stims, I only remember a couple times when they were running more than 15 minutes late. I felt like everything was very efficient and well-run.
Describe the costs associated with your care under Eric Forman at Columbia University.
Egg retrieval cycles were about 15K excluding morning monitoring because my insurance did cover those visits.
Describe Eric Forman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Forman has done a lot of research in this area and he is firm about eSET.
10
Doctor
Eric Forman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Unsuccessful
NPS
10
NPS
10
Age 42 - 43
4 IVF
European
Ashkenazi Jewish
2nd of 2 Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Insogna is the most compassionate, kind, and brilliant doctor I could ever hope to have. She's so warm and encouraging, always holding out hope (while remaining realistic), but erring on the side of positivity...She's also unbelievably accessible both over email and by phone, and she's always very quick to respond to all of my questions and very thorough in her responses...whenever possible, she does my ultrasounds herself. It feels like she goes out of her way to do them and to make sure that we can see each other in person.
Columbia is a wonderful clinic. Like other large clinics, you're likely to see a variety of doctors, nurses, radiology technicians, etc. when you go in. I had excellent experiences with all of them. Everyone was professional, courteous, and knowledgeable. The clinic itself is very comfortable. It feels surprisingly intimate, given how many patients it sees. I almost never have to wait more than a few minutes to be seen for morning monitoring. The receptionists at the front desk are helpful and warm. The office is also very physically pleasant.
How was your experience with Iris Insogna at Columbia University?
If I could give Dr. Insogna a rating of 100 instead of 10, I would. I'd give her a 1,000. From the moment I started working with her, I felt totally at ease with her. At every turn, I've felt like she's my advocate. When things go well, I feel like she's genuinely excited for me, and when I've had setbacks, I feel like she's truly disappointed for me. She’s just unbelievably knowledgeable and brilliant, versed in the latest research and clinical techniques. I completely trust her opinion about everything, but I also feel that she listens to and supports my wishes. She doesn't have a pushy top-down doctor-knows-best agenda (even though she really does know best). I feel like we're partners and collaborators. She acknowledges that I'm the expert on how I'm feeling in my own body and how I feel about different courses of treatment. She's an amazing communicator and explains everything clearly, thoroughly, and in straightforward language. No question is too small for her. She treats my silly questions about fringe nutritional supplements with as much seriousness and respect as she treats my questions about medical procedures. She's incredibly accessible over email and by phone and never makes me feel rushed. She always makes me feel like she has unlimited time to answer my questions. I've also been so impressed by how knowledgeable she is about financing IVF. She acknowledges how expensive it is and collaborates with the billing department to make sure that we have insurance coverage before moving forward. When our insurance provider initially blocked me for treatment, claiming that I didn't qualify as "infertile," she very patiently (and effectively) convinced them that I do meet the criteria. She’s so compassionate, so smart, so caring and kind and great. I could not trust Dr. Insogna more or hold her in higher esteem. She's absolutely amazing. I feel so unbelievably lucky to be working with her.
What's one piece of advice would you give a prospective patient of Iris Insogna at Columbia University?
I'd advise prospective patients to ask her any questions you have. She'll answer every one of your questions with thoughtfulness and care.
During treatment, were you treated like a number or a human with Iris Insogna at Columbia University?
Dr. Insogna is the most compassionate, kind, and brilliant doctor I could ever hope to have. She's so warm and encouraging, always holding out hope (while remaining realistic), but erring on the side of positivity. Throughout this challenging process, she's always said such caring, things, going out of her way to reassure me that I'm doing everything right and haven't done anything wrong. She’s quick to acknowledge the emotional and psychological challenges of IVF as well as the physical ones, and she’s always validated my feelings. She's also unbelievably accessible both over email and by phone, and she's always very quick to respond to all of my questions and very thorough in her responses. (She responds the same day I email, often within hours—sometimes within minutes!) She never, ever makes me feel rushed--she acts like she has all the time in the world for me. In terms of clinical care, whenever possible, she does my ultrasounds herself. It feels like she goes out of her way to do them and to make sure that we can see each other in person. I opted to do a natural embryo transfer (which makes the timing impossible to predict), and she was so kind in expressing disappointment that she wouldn't be able to be the one to do the procedure herself (but she also reassured me about the excellent doctor who did do the transfer). She's also always really mindful of issues around consent and making her patients feel as comfortable as possible, even during uncomfortable procedures. So, for example, whenever she's done my ultrasound, she's started by saying, "Is it okay if we get started?" I've always really appreciated that. She also shows me the ultrasound and explains everything she sees. I’ve been really moved, too, by her remarkable recall of personal details about my life. She remembered, for instance, that I was in the middle of a home renovation and living upstate for a while. I know that she has lots of patients, so it blows me away how much of a personal connection I feel that I have with her. And she was willing to tell me about her own experiences with IVF, which I truly appreciated. (She has also shared this on Columbia's website.) Knowing that my doctor has gone through the same treatments I have has been so heartening. I feel like she really understands what I've been going through. On top of all that, she's funny. And she always uses her first name with me, which makes me feel even more like we have a human connection. She's just the best doctor ever. I feel like I won the lottery in getting to work with her. I’m just so grateful.
Describe the protocols Iris Insogna used in your cycles at Columbia University and their degree of success.
For my first retrieval cycle, she started with a relatively conservative/low dose of Menopur (I think 150 units) in order to try to give me the lowest dose possible, but she gradually increased it over the course of the cycle as I required the maximum dose (300 iu) for ovary stimulation. I was also on 300 iu of Gonal-F. I think I used Cetrotide, Ovidrel, and Leuprolide to trigger. I had 10 follicles and five eggs retrieved, three of which fertilized normally and two of which made it to blastocyst. Neither was genetically normal. For my second retrieval, she kept me on 300 iu of Menopur and 300 iu of Gonal-F, but she moved me to microcode Lupron in the mornings and evenings (I think 20 iu each time). I believe that I only used the Ovidrel to trigger (but I could be wrong about that). I had 9 follicles, five of which were retrieved (one was matured overnight in culture), three of which (including the one that matured in culture overnight) fertilized normally, two made it to blastocyst, and one was genetically normal. For my third IVF round, I had asked Dr. Insogna about mini IVF, so we tried a hybrid treatment. I took some oral medications (I don't remember which ones--maybe Clomid?) along with lighter doses of injectables. But only two of my follicles were growing, so we decided to cancel that round. (At that point, I thought that insurance would only cover three rounds, and it seemed like a waste given that the other rounds had gone better.) My next round went worse than expected, and I'm almost certain it's because I got very sick right beforehand. My sickness (not Covid) delayed my period for nine days, and I have a very regular cycle, so that was weird. I kept the same protocol as for cycle two above, but I only had, I think, 7 follicles, five of which were retrieved (three matured in culture overnight). I think 2-3 of them fertilized, but none made it to blastocyst. I decided to do a fourth round because when I went in for an evaluation for an embryo transfer, it turned out that I had 14 follicles that month. We kept the same protocol from cycles two and three, and eight eggs were retrieved. Six of them were mature, three fertilized, and two made it to blastocyst. Unfortunately, neither was genetically normal.
Describe your experience with your nurse at Columbia University. (Assigned nurse: I worked with a lot of nurses, but mostly Haley Roche)
Haley is really kind and approachable. She set up a Zoom with me before I did my first egg retrieval and showed me how to inject all of the medications (even though I'd done an egg retrieval years earlier at a different clinic). She always responds to my emails quickly and thoroughly.
Describe your experience with Columbia University.
Columbia is a wonderful clinic. Like other large clinics, you're likely to see a variety of doctors, nurses, radiology technicians, etc. when you go in. I had excellent experiences with all of them. Everyone was professional, courteous, and knowledgeable. The clinic itself is very comfortable. It feels surprisingly intimate, given how many patients it sees. I almost never have to wait more than a few minutes to be seen for morning monitoring. The receptionists at the front desk are helpful and warm. The office is also very physically pleasant.
Describe the costs associated with your care under Iris Insogna at Columbia University.
I am extremely fortunate that I have really comprehensive health insurance, so I've had to pay very little out of pocket to see Dr. Insogna. I realize how incredibly lucky I am.
Describe Iris Insogna's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I only had one embryo, so we didn't discuss this.
10
Doctor
Iris Insogna
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2023, Successful
NPS
10
NPS
10
Age 36 - 41
1 Egg Freezing
European
Ashkenazi Jewish
Middle Eastern
Income $200K - $499K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was a thorough clinician who was very pragmatic about expectations, risks, side effects, and outcomes. She shared data and insights every step of the way and supported us in making informed decisions. We received follow-up communications after every visit and she clearly outlined the next steps. She was also very considerate about my comfort throughout the process, always checking in to see how I was feeling and offering advice on ways to manage the process and minimize discomfort. We could not have asked for a better doctor!
The [Columbia University] clinic is really full-service. It has everything on site so no going to different floors or labs for various testing. I had to have an additional procedure not related to IVF during the process and it was so reassuring to be able to do it there with the team I knew. The clinic is also beautiful, spotless, and very covid conscious, which I appreciated...the entire nursing staff were wonderful. They were communicative, thoughtful and very helpful during this process. They always followed up after every appointment and sent clear emailed directions for all steps along the way. I was never confused about what to do and didn't need to track them down for anything.
How was your experience with Paula Brady at Columbia University?
Dr. Brady was a thorough clinician who was very pragmatic about expectations, risks, side effects, and outcomes. She shared data and insights every step of the way and supported us in making informed decisions. We received follow-up communications after every visit and she clearly outlined the next steps. She was also very considerate about my comfort throughout the process, always checking in to see how I was feeling and offering advice on ways to manage the process and minimize discomfort. We could not have asked for a better doctor!
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
She made what can be an incredibly difficult process as seamless as it could possibly be. She is very detailed and happy to answer any questions so come prepared with all of the things you want to ask because she will happily cover everything and it was very helpful to have a list ready each visit.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was warm, friendly, and very communicative throughout our entire process. I visited her for both egg freezing in 2018 and then for IVF in 2022. During both processes, I felt completely comfortable asking anything and she answered every question with the same compassion and consideration, no matter how silly it might have been.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I did an egg-freezing cycle and then ended up needing to use those eggs for IVF 4 years later. Dr. Brady gave provided us with clear information and medical recommendations based on my age, test results, insurance coverage and family goals. I ended up doing one egg retrieval cycle during the freezing process and was able to get 10 eggs. Four years later, my husband and I made embryos with those eggs for IVF. We genetically tested all viable embryos and ultimately ended up with 3 healthy embryos available for transfer. We did a single embryo transfer and are currently pregnant with our first child.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela Pugliese)
Angela, Diamond and the entire nursing staff were wonderful. They were communicative, thoughtful and very helpful during this process. They always followed up after every appointment and sent clear emailed directions for all steps along the way. I was never confused about what to do and didn't need to track them down for anything.
Describe your experience with Columbia University.
The clinic is really full-service. It has everything on site so no going to different floors or labs for various testing. I had to have an additional procedure not related to IVF during the process and it was so reassuring to be able to do it there with the team I knew. The clinic is also beautiful, spotless, and very covid conscious, which I appreciated.
Describe the costs associated with your care under Paula Brady at Columbia University.
My egg freezing was not covered under my insurance so I paid out of pocket but my IVF was covered at about 90%. The egg freezing including medications, retrieval, storage, etc. was about $15,000. The IVF costs were about $4000 (including all medications, monitoring, and genetic testing.)
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady recommended a single embryo transfer based on my age (41) and other factors (including research data she shared and our specific circumstances) and we completely agreed with her recommendations.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
10
NPS
10
Age 34 - 37
2 IUI
1 IVF
Endometriosis
Unexplained
European
Income $200K - $499K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Eric Forman] is extremely communicative and straight forward and clear about the process...is transparent with any risk...available to answer any question or concern...shows compassion when necessary...pregnancy resulted in my healthy baby boy...am pregnant with another healthy baby boy (15 weeks along).
[At Columbia University] all of the people you encounter are warm, friendly and informed. Sometimes the wait time was not ideal...access to your doctors and nurses via email was really amazing and unlike anything I saw at other clinics...felt very heard and taken care of throughout...provided a lot of tutorials and info through IVF
How was your experience with Eric Forman at Columbia University?
At first, I was hesitant and cautious as I was coming from another fertility clinic, CCRM, that I had a horrible and heartbreaking experience at. My first impression of Dr Forman is that he was a tad bit awkward in his demeanor but I was excited at the thought of trying a different and respected clinic like Columbia. Now that I am through all of my treatments (pregnant with my second healthy baby) I can confidently say that I truly loved working with Dr Forman. He is extremely communicative and straight forward and clear about the process. He is transparent with any risk and would be available to answer any question or concern I had along the way both times. He shows compassion when necessary though not overly so which made me feel like he was more genuine than someone who was overly so and phony. Most importantly, I trusted him fully the whole way through and knew he had my best interest in mind always. I am so deeply grateful that I found him and that he gave me a hopeful and successful journey that I hadn't experienced before. I have a 2 year old boy and another on the way both successes of first time transfers and again, I could not feel more grateful for Dr Forman for making my dream come true.
What's one piece of advice would you give a prospective patient of Eric Forman at Columbia University?
If you are put off by potential awkwardness, please look past it as he is an extremely wonderful and capable doctor.
During treatment, were you treated like a number or a human with Eric Forman at Columbia University?
I felt like a human because I could email Dr Forman directly with any questions/concerns I had and he would reply so quickly with a response. All of the staff on his team likewise made me feel quite cared for throughout the entire process.
Describe the protocols Eric Forman used in your cycles at Columbia University and their degree of success.
We started off with Clomid and IUI cycles as we agreed that would be a good start before the investment of IVF since my fertility was unexplained. Unfortunately these did no produce positive pregnancy tests. Then Dr Forman suggested I might try to get an endometrial biopsy which is done via surgery. I was happy to do so as I didn't want to move forward with IVF without knowing if I had a huge obstacle in my way. Turns out I did have some endometriosis which was removed in that surgery. After that, we decided to do IVF. We did egg retrieval and then froze our embryos and did genetic testing on them. We then thawed and transferred one embryo in May 2021 which resulted in a positive pregnancy. We did progesterone shots and Estradiol for the first 10 weeks. This pregnancy resulted in my healthy baby boy. Then we took a break for about 2 years and decided we wanted to do another transfer. We used the same protocol as with my first son since it worked and I was happy to do that. Now I am pregnant with another healthy baby boy (15 weeks along).
Describe your experience with your nurse at Columbia University. (Assigned nurse: Kathryn Klinger)
Everyone was available (such an important and underrated attribute), friendly, informative, patient, and compassionate. Any issue I had was handled efficiently and timely. I felt like they all really cared about us.
Describe your experience with Columbia University.
Strengths are that mostly all of the people you encounter are warm, friendly and informed. Sometimes the wait time was not ideal, but most of the time it was seamless. I think the access to your doctors and nurses via email was really amazing and unlike anything I saw at other clinics. I personally felt very heard and taken care of throughout. They also provided a lot of tutorials and info through IVF which can be overwhelming in regards to the meds. It was all made so much easier because of the care I received at Columbia.
Describe the costs associated with your care under Eric Forman at Columbia University.
The costs were high as it was IVF. The transfers were about $2800 before meds. The retrieval was closer to $25k. They did provide us with info on financing plans and state grants that could be provided. I don't think the cost is much different elsewhere though. The monitoring appts were all covered under insurance which wasn't the case at CCRM where I went first. So that made a huge difference.
Describe Eric Forman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Columbia, I believe, only transfers one embryo at a time as a policy.
10
Doctor
Eric Forman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 31 - 32
5 IUI
1 IVF
East Asian
Income $200K - $499K
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Rudick is excellent. Before suggesting a treatment, she tries to understand our circumstances, needs, and concerns. During the process, we changed our ideas back and forth, and she was very patient to hear our new thoughts and provide professional advice. What I appreciated the most was that Dr. Rudick prioritized my own health and well-being. After a few failed IUI cycles, I was a little desperate and asked her if we could do a medicated cycle to increase the number of eggs that month, Dr. Rudick spent time talking me through the pros and cons, and explained why that had an increased risk factor and she would not recommend that process based on my personal situation. Throughout my year and and half of treatment with Dr. Rudick, I constantly felt that I was taking care of Dr. Rudick and that I trusted her and her advice.
The [Columbia University] clinic is very clean, and efficient. There's always someone there to answer my questions, whether it is about sperm shipment, billing questions or over-the-weekend appointments. Overall I had a good experience with the clinic...I reached out to CUFC and they suggested us to meet with Dr. Rudick, who is very knowledgeable about LGBTQ+ care, and we really enjoyed working with her through the process.
How was your experience with Briana Rudick at Columbia University?
Dr. Rudick is excellent. Before suggesting a treatment, she tries to understand our circumstances, needs, and concerns. During the process, we changed our ideas back and forth, and she was very patient to hear our new thoughts and provide professional advice. What I appreciated the most was that Dr. Rudick prioritized my own health and well-being. After a few failed IUI cycles, I was a little desperate and asked her if we could do a medicated cycle to increase the number of eggs that month, Dr. Rudick spent time talking me through the pros and cons, and explained why that had an increased risk factor and she would not recommend that process based on my personal situation. Throughout my year and and half of treatment with Dr. Rudick, I constantly felt that I was taking care of Dr. Rudick and that I trusted her and her advice.
What's one piece of advice would you give a prospective patient of Briana Rudick at Columbia University?
If you are like me and want to know the scientific reasons behind those numbers and treatment plans, then always feel free to prepare questions before meeting with Dr. Rudick, and do not hesitate to reach out to Dr. Rudick whenever you have questions. She is more than happy to answer all the questions you have.
During treatment, were you treated like a number or a human with Briana Rudick at Columbia University?
Dr. Rudick is very approachable and she tries her best to understand our situation before suggesting a treatment plan. During the process, it was the nurse who usually communicated with me regarding the next steps, but whenever I had questions about the process or my test results, Dr. Rudick always answered them (and sometimes she would call me to explain) in time herself, which made me feel that she was there whenever I needed her.
Describe the protocols Briana Rudick used in your cycles at Columbia University and their degree of success.
I went for fertility treatment due to LGBT reasons. All my baseline test results came back good, so I started with IUI cycles which I used a trigger shot before insemination, but no other medications. We did not change the strategy of IUI and moved to IVF after 5 unsuccessful IUI cycles. For my IVF cycle, I primed with Estrace 2mg tablets, then used Gonal F (300 IU), Menopur (150 IU), Cetrotide, and a trigger shot the night before the retrieval. Dr. Rudick did my retrieval, which was very successful. For fertilization, we did ICSI and PTG-A, and we ended up with 5 Day 5 embryos. For embryo transfer, I underwent a natural cycle transfer, where Dr. Rudick performed my transfer, and resulted in a success pregnancy.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Julissa Mota)
Julissa is great! She always sent nice messages with clear instructions on the next steps after my test. I had my treatment in 2021 and 2022 where most of the communication and meetings happened online due to COVID. Julissa offered to meet me in person before my IVF treatment, talked me through the injection process, and provided tips she had, which made me feel less anxious and more confident.
Describe your experience with Columbia University.
The clinic is very clean, and efficient. There's always someone there to answer my questions, whether it is about sperm shipment, billing questions or over-the-weekend appointments. Overall I had a good experience with the clinic.
Describe your experience with your monitoring appointments at Columbia University.
It is well organized, for most of the time the wait was not terrible, and all the staff were super nice.
Describe the costs associated with your care under Briana Rudick at Columbia University.
My insurance covers most of my IUI and IVF costs, except regular co-pay, ICSI, and PTG expenses. I would say we spent around 10K overall.
Describe Briana Rudick's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Rudick suggested a single embryo transfer.
How competent was Columbia University at LGBTQ+ care?
I mentioned I am in a same-sex marriage the first time I reached out to CUFC and they suggested us to meet with Dr. Rudick, who is very knowledgeable about LGBTQ+ care, and we really enjoyed working with her through the process.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at Columbia University.
We used donor sperm, and the coordination was quite straightforward. You can always ask if the lab receives a shipment, etc. when you are not sure.
10
Doctor
Briana Rudick
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 28
1 IVF
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Turocy's manner was always gentle and friendly, but we really appreciated that she was also very clear in all her communication, and laid things out in a very simple and factual way. She dealt with the ups and downs in our emotions throughout the process, including whenever we got stressed or anxious. We also live abroad, and despite the time difference and the added complications of our health system here, she went above and beyond to stay in touch with us and communicate with my doctors here. Although our first transfer didn't end up resulting in a health pregnancy, we still could not be happier that we chose Dr Turocy for this process, and have every faith in continuing to have her as our doctor.
Columbia is in an excellent location in the city. The clinic was always incredibly clean, with friendly staff. Overall, things were run very efficiently. In the few months I was there, there was the odd day when appointments would be running behind, but generally the regular monitoring appointments were quick and speedy. One thing that really stood out to me was that every nurse there was excellent at administering blood tests – quick and almost completely painless every time.
How was your experience with Jenna Turocy at Columbia University?
Dr Turocy was kind, caring and informative throughout our treatment. She was always available to speak to us on video calls, and was very quick to respond to emails whenever we had questions. Dr Turocy's manner was always gentle and friendly, but we really appreciated that she was also very clear in all her communication, and laid things out in a very simple and factual way. She dealt with the ups and downs in our emotions throughout the process, including whenever we got stressed or anxious. We also live abroad, and despite the time difference and the added complications of our health system here, she went above and beyond to stay in touch with us and communicate with my doctors here. Although our first transfer didn't end up resulting in a health pregnancy, we still could not be happier that we chose Dr Turocy for this process, and have every faith in continuing to have her as our doctor.
What's one piece of advice would you give a prospective patient of Jenna Turocy at Columbia University?
Don't be afraid to reach out directly to Dr Turocy, as she will always get back to you over email and is always happy to answer questions. On the flip side, her team is fantastic, so if you're concerned about anything, you can always get in touch with Lauren and Sakari as well.
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
We came to Columbia after a terrible previous experience at another fertility clinic in the city. The difference in care was immediate – we were introduced to the whole team, including nurse and medication coordinators, and finance, so from day one we knew who to contact if there were any problems. Dr Turocy was always available at short notice to get on a video call with us and answer any questions we had. Communication was excellent from everyone throughout the process. I also hugely appreciated the care from all the nurses and other members of staff who were there. After so many visits for bloodwork and scans, they made the effort to learn my name and what I looked like, so it always felt like a personal experience when I went in there.
Describe the protocols Jenna Turocy used in your cycles at Columbia University and their degree of success.
Dr Turocy worked with us around all our very specific requirements, including the need for us to freeze my husband's sperm, and our desire for genetic testing, as well as the complications around booking flights into New York. Nothing was too much trouble, and she was able to find solutions to every problem we had. She also didn't make us feel as though even trivial issues were a nuisance to her. At our previous clinic my first retrieval only resulted in 10 eggs and 1 healthy embryo, whereas my retrieval at Columbia resulted in 28 eggs and 8 healthy embryos. How closely I was monitored by Dr Turocy in terms of how long she kept me on the medication before retrieval clearly made a big difference to the results.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Sakari Joseph)
I predominantly spoke to Sakari for the duration of my treatment at Columbia. She was absolutely fantastic – always prompt to reply over email and provided very clear, detailed instructions at every step. She went above and beyond to organise additional visits for me with other nurses if she wasn't available herself.
Describe your experience with Columbia University.
Columbia is in an excellent location in the city. The clinic was always incredibly clean, with friendly staff. Overall, things were run very efficiently. In the few months I was there, there was the odd day when appointments would be running behind, but generally the regular monitoring appointments were quick and speedy. One thing that really stood out to me was that every nurse there was excellent at administering blood tests – quick and almost completely painless every time.
Describe the costs associated with your care under Jenna Turocy at Columbia University.
We were self-pay patients, and appreciated that Columbia offer a discounted bundle rate for self pay. This made a huge difference compared to our previous clinic, who charged for each monitoring appointment and blood test. Having all tests and appointments included in the bundle rate meant we didn't have to worry whenever extra tests were ordered.
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 36 - 37
3 IUI
2 IVF
Male Factor
Unexplained
Income $200K - $499K
Investment Banker
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Forman] asked lots of questions about both my and my husband's medical history, and also made an effort to know more about us on a personal level...was very realistic with expectations and direct in the way he communicated with us, while also demonstrating empathy and compassion. His responsiveness to emails and phone calls, and the office's quick turnaround time in communicating results also helped take some of the stress and anxiety out of an already stressful process.
Christine and the other nurses at Columbia were wonderful. They are extremely communicative and always available to answer questions. All of the staff at the clinic from the phlebotomists to the ultrasound technicians were caring and kind. The morning monitoring process was extremely smooth and ran efficiently...Convenient location, bright, clean office...Some minor billing issues...
How was your experience with Eric Forman at Columbia University?
In our first appointment with Dr. Forman, he provided a thorough overview of Columbia's fertility clinic and the typical diagnostic tests a new couple undergoes before starting treatments. He also went through what the typical path would be to go down (although everyone will be different). Dr. Forman provided plenty of detail on the various procedures and types of medication and answered questions we had about outcome probability and risks of treatment. He asked lots of questions about both my and my husband's medical history, and also made an effort to know more about us on a personal level. After bloodwork and other diagnostic tests, it was decided the best course of action would be to start with IUIs. After the first one was successful, we decided to try another IUI given I had responded well to the medication. We were unsuccessful again on attempts 2 and 3 and decided to move onto IVF. We started IVF with about two weeks of medication and while my follicles were a little slow to start growing, there were plenty to proceed with the egg retrieval procedure. We were excited to have fertilized eggs a day after the procedure, unfortunately, none of the fertilized eggs made it viable embryos and our first cycle was over. This was upsetting and disappointing but Dr. Forman spent an hour on the phone with me after sharing the results walking through what could have caused that outcome and providing reassurance that he was confident that we could have success with another round. We agreed to take a month off and then try again. Dr. Forman tweaked our protocol slightly for round two and it seemed like my response to the medication was better this time around. After the egg retrieval, we had 8 fertilized eggs, 5 which made it to the Day 5 blastocyst stage and 4 which came back as good after being sent for genetic testing. Dr. Forman shared the news with us on Valentine's Day evening (which on top of being Valentine's Day was a also Sunday - he really does care about his patients!!) and we couldn't have been more grateful for such good news that day. We did a medicated transfer cycle a month later with our highest-quality embryo. While we did get pregnant based on the early bloodwork after the transfer, our levels were low and Dr. Forman was realistic about the chances of the pregnancy being viable. Ultimately we experienced a biochemical pregnancy which was devastating to us. Dr. Forman was understanding and compassionate while also giving us hope that we still have good embryos left and that there was a good chance the next try would work. For our next transfer, Dr. Forman suggested we try a natural cycle which involves no medication and closely monitoring my own cycle to time the transfer with ovulation. We used a trigger shot to ensure the timing of ovulation. This second cycle worked; early bloodwork looked promising and continued on the right trajectory and an ultrasound two weeks later confirmed the pregnancy and we saw the heartbeat. At 9 weeks we "graduated" from Dr. Forman's care and he helped us find an OBGYN to allow us to continue our care with Columbia.
What's one piece of advice would you give a prospective patient of Eric Forman at Columbia University?
Know you are in good hands and ask any and all questions you have - Dr. Forman will find time to get you the answers you need
During treatment, were you treated like a number or a human with Eric Forman at Columbia University?
Dr. Forman was very realistic with expectations and direct in the way he communicated with us, while also demonstrating empathy and compassion. His responsiveness to emails and phone calls, and the office's quick turnaround time in communicating results also helped take some of the stress and anxiety out of an already stressful process.
Describe the protocols Eric Forman used in your cycles at Columbia University and their degree of success.
IUIs: Clomid + Trigger Shot Retrieval Round 1: Started on birth control; Follistim + Low Dose HCG; Ganirelix; Lupron + HCG trigger Retrieval Round 2: Clomid; Follistim + Menopur; Ganirelix; Lupron + HGC trigger Medicated Transfer: Started on birth control; Estrogen + Progesterone injections Natural Transfer: Progesterone suppositories + trigger shot
Describe your experience with your nurse at Columbia University. (Assigned nurse: Christine (Nurse))
Christine and the other nurses at Columbia were wonderful. They are extremely communicative and always available to answer questions. All of the staff at the clinic from the phlebotomists to the ultrasound technicians were caring and kind. The morning monitoring process was extremely smooth and ran efficiently.
Describe your experience with Columbia University.
Strengths -Wonderful doctors and nurses who truly care and are accessible -Efficiently-run morning monitoring process -Convenient location, bright, clean office Weaknesses -Some minor billing issues
Describe Eric Forman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Forman is supportive of elective single embryo transfer
10
Doctor
Eric Forman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 32
1 Fertility Medications
Diminished Ovarian Reserve
Endometriosis
Male Factor
South Asian
Income $100K - $199K
2nd of 2 Docs
3 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Karipcin] is very efficient and knows what she is doing...She understood my anxiety issues caused due to infertility and understood my physical pain caused by severe endometriosis...we knew she would never take any shorts or do conventional practice, her plan was tailor only for me...Dr K helped us find the right surgeon [for diagnostic laparoscopy] and worked very closely with our surgeon to maximize our chances of successful transfer....
[nurse at Columbia University] was very polite and thorough and explained all instructions very well. she never minded taking follow up questions from me and always returned my calls the same day...Zaria( care coordinator) was very efficient in making changes to accommodate me. She made sure everyone was in sync. I never had to send a single reminder to anyone in the staff.
How was your experience with Sinem Karipcin at Columbia University?
After 2 failed embryo transfer of chromosomally normal embryos and a panic attack we met with Dr K. During our 1st consult she was very patient, professional and proactive- she took notes of my medical history, went through all my scan and reports, asked us abt our fertility goal ( which I had completely given up on), and also gave us an egg retrieval protocol. She knew exactly what I needed for good results. she was very positive abt my case and had a plan- we decided to do 2 egg retrievals as I have DOR and want 2 kids and she strongly suggested me to take Lupron for 2 cycles- due to endometriosis and adenomyosis- clearly it was long journey but she was totally on our side and knew how to get us the results. very next cycle we started ER protocol and despite low follicular count and DOR got 3 embryos. we took a break of 2 cycles, while we were figuring out a possible Infectious disease issue. Then we did 2nd ER and again got 3 embryos. the very same cycle I took first lupron shot. by then my endo pain was getting worse so we decided to diagnostic laparoscopy. Again Dr K helped us find the right surgeon and worked very closely with our surgeon to maximize our chances of successful transfer. Dr K was always more positive abt our case then us. She is very efficient and knows what she is doing. Every second I was in her care I was her number one priority. She decided to do a Mock transfer due to the position of my uterus and made a decision to do my transfer under anesthesia, by this point we trusted Dr K blindly and did what she said- we knew she would never take any shorts or do conventional practice, her plan was tailor only for me. I was vey nervous for the transfer but when I saw Dr K I could relax and calm down my nerves went in the transfer room the whole experience was very positive and I we got pregnant the same cycle. I know only Dr K could have got me pregnant because she understood how my case was different and was willing to think out of box.
What's one piece of advice would you give a prospective patient of Sinem Karipcin at Columbia University?
plz trust her. she knows what she is doing. plz let her know your expectations and tell her how you feel abt your struggles. She will go out of her way to make your journey easy. Her positive vibes will make you believe in your dream to become a mother.
During treatment, were you treated like a number or a human with Sinem Karipcin at Columbia University?
Dr K is like a very kind and understanding friend. She understood my anxiety issues caused due to infertility and understood my physical pain caused by severe endometriosis. she was well aware of my history and knew what hell of a journey I had been through. she always considered my comfort and pain levels before any treatment. I was truly taken care of under her practice. Dr K and Varda ( Nurse) would call me multiple times to make sure all my questions and concerns were addressed.
Describe the protocols Sinem Karipcin used in your cycles at Columbia University and their degree of success.
Dr K suggested Estrogen priming for my case she was right that cycle I did not get a lead follicle. For stimulation we used menopur and follistim. I think I took ovidrel for trigger shot. Although we got only 9 eggs( due to DOR) we got 3 embryos on day5. protocol was the same for both cycles and resulted in total 6 embryos. when I took lupron she strongly suggested me to take add back with it and that was blessing, without add back my lupron days were not livable. Infact with lupron + add back I was very energetic and productive. for transfer I took estrogen vaginally and progesteron in oil.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Varda )
Varda( nurse) was a blessing. I actually looked forward to her call after every monitoring appointment. she was very understanding and had an effect of a tranquillizer on my anxious infertility struck nerves. She was very polite and thorough and explained all instructions very well. she never minded taking follow up questions from me and always returned my calls the same day. I knew she genuinely cared for me and cheered me up whenever needed. Zaria( care coordinator) was very efficient in making changes to accommodate me. She made sure everyone was in sync. I never had to send a single reminder to anyone in the staff.
Describe your experience with Columbia University.
strength- best staff. they know they have the best people. everyone is in business of providing care, best medical services and nothing else. very high ethical standards- I never experienced negligence or carelessness from anyone or any department. After every appointment I got a feedback notification from clinic admin. weakness- none
Describe the costs associated with your care under Sinem Karipcin at Columbia University.
our first ER was covered by insurance 100%. 2nd ER was completely out of pocket- abt 10 k and transfer was covered by insurance.
Describe Sinem Karipcin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
she preferred single embryo transfer.
10
Doctor
Sinem Karipcin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 36 - 37
4 IUI
2 IVF
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
Recurrent Pregnancy Loss
European
Ashkenazi Jewish
Income $100K - $199K
Professor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Because of my diminished ovarian reserve, we planned to do all three retrievals [with Dr. Karipcin] back to back for batching before moving on to a transfer...has a wonderful way of making you feel seen and known. She knows your case inside and out, and is able to talk about it on the fly during appointments and procedures. She is quite genuine and makes you feel like she cares about you and is rooting for your success.
We had a very positive experience with Columbia Fertility Center. Everyone from the front desk, to the phlebotomists, to the sonographers, to the nursing staff and care coordinators were attentive, efficient, and extremely friendly. We had dozens of appointments over the course of a year and rarely, if ever, had to wait (even in the midst of the covid pandemic). The space is bright, friendly, and soothing and extremely clean. The OR is the back of the office which makes it a one stop shop. It truly came to feel like a second home (for better or for worse). There is a 24-7 emergency help line that we made use of several times. It is probably important to know that you will not see your doctor during most of your monitoring appointments and they may not be on call when you have procedures (IUI/IVF). Our case was complicated in certain ways (e.g., I have a tilted cervix which made my IUIs and some additional tests hellish) and as such Dr. K made a special effort to be there for most of our big appointments.
How was your experience with Sinem Karipcin at Columbia University?
We have nothing but positive things to say about Dr. K. Not only is she an attentive and compassionate person but she is also extremely competent as a doctor. We never felt rushed during our appointments and she was responsive and thorough when we had questions. She knew our case inside and out. We ran into a variety of obstacles due to my diminished ovarian reserve and egg quality issues and she adjusted our protocol accordingly - at each stage we had better outcomes than the last. Throughout our travails, she was consistently positive/optimistic yet also realistic about the possible outcomes. If we decide to have more children in the future, we absolutely plan to continue on with Dr. K and in the interim we will highly recommend her to friends and family who encounter their own struggles with infertility.
What's one piece of advice would you give a prospective patient of Sinem Karipcin at Columbia University?
Our advice is not anything specific about Dr. K - we would advise new patients that this process is very likely to take longer than you anticipate and to adjust your expectations accordingly.
During treatment, were you treated like a number or a human with Sinem Karipcin at Columbia University?
Dr. Karipcin (aka Dr. K) has a wonderful way of making you feel seen and known. She knows your case inside and out, and is able to talk about it on the fly during appointments and procedures. She is quite genuine and makes you feel like she cares about you and is rooting for your success.
Describe the protocols Sinem Karipcin used in your cycles at Columbia University and their degree of success.
We tried for 6 months before seeking out a reproductive endocrinologist (by that point I was age 36). During that period, I had two miscarriages. I was diagnosed with diminished ovarian reserve and Dr. K also suspected that I had some endometriosis. My husband had low sperm morphology (2%). Our sequence of treatments was in part based on our insurance coverage which required at least three rounds of IUI before moving on to IVF. As such, we did three IUI cycles – the first one natural (no additional drugs) and the second two medicated – one with clomid and one with letrazole. We had a chemical pregnancy with the first and the second two were unsuccessful. From there we moved on to IVF. Thankfully, our insurance covers three retrievals/transfers (what luck/privilege as we could not go forward otherwise). Because of my diminished ovarian reserve, we planned to do all three retrievals back to back for batching before moving on to a transfer. 1) First Cycle: Meds: 225 gonal; 225 menopur; cetrotide starting day 9 of treatment. Unfortunately, I was unresponsive. I only produced 2 follicles and Dr. K switched us to IUI instead of a retrieval. The IUI was unsuccessful. 2) Second Cycle: Meds: 150 gonal days 1-8 --> 225 gonal starting day 9; 150 menopur; clomid days 1-5; cetrotide starting day 7 of treatment. This cycle I produced more eggs and went forward with the retrieval. 8 were retrieved, 7 mature. Unfortunately, most of the eggs had empty zona pellucida (which is the outside shell). As such, only 1-2 were able to be fertilized with ICSI. None made it past day 3. 3) Third Cycle: Meds: 150 gonal days 1-5 --> 225 gonal days 6-8 --> 300 gonal days 9-11; 150 menopur; letrazole days 1-5; cetrotide starting day 9. This cycle 10 were retrieved, 7 were mature, and 5 were fertilized with ICSI. Of those, 2 became day 5 blastocysts and 3 became day 7 blastocysts. We sent them out for genetic testing and the first two tested normal. We planned to take a month off before our final retrieval and somehow, by some miracle, I got pregnant naturally and am just starting my second trimester (fingers crossed). We have one more retrieval covered by our insurance and tentatively plan to go forward in the future (with Dr. K). In the meantime, our two “good” blastocysts are on ice for the future.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Varda Souverain)
Varda trained me on the injections and communicated with us about our medication protocol throughout our IUI and IVF cycles. She was always available through email/the phone and was quite responsive to our questions/needs.
Describe your experience with Columbia University.
We had a very positive experience with Columbia Fertility Center. Everyone from the front desk, to the phlebotomists, to the sonographers, to the nursing staff and care coordinators were attentive, efficient, and extremely friendly. We had dozens of appointments over the course of a year and rarely, if ever, had to wait (even in the midst of the covid pandemic). The space is bright, friendly, and soothing and extremely clean. The OR is the back of the office which makes it a one stop shop. It truly came to feel like a second home (for better or for worse). There is a 24-7 emergency help line that we made use of several times. It is probably important to know that you will not see your doctor during most of your monitoring appointments and they may not be on call when you have procedures (IUI/IVF). Our case was complicated in certain ways (e.g., I have a tilted cervix which made my IUIs and some additional tests hellish) and as such Dr. K made a special effort to be there for most of our big appointments.
Describe the costs associated with your care under Sinem Karipcin at Columbia University.
We had incredible insurance coverage (IUIs and IVF meds were fully covered, IVF was covered at 75%). We are waiting on bills for our second IVF retrieval but I believe that we ended up paying $1,300 out of pocket for our first retrieval as well as a handful of $20 copays here and there. I believe we will be paying approximately $100/month for frozen embryo storage.
Describe Sinem Karipcin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
We have yet to get to the transfer phase with Dr. K.
10
Doctor
Sinem Karipcin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 36 - 37
2 IVF
Uterine Fibroids
Black or African-American
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Sinem Karipcin] was personable, optimistic and realistic at the same time. I wrote that she treated me like a human because she always remember my name, my husband's name and even the purse I brought to each appointment...I felt like I was in excellent hands because she would tell me all of the statistics and even mentioned how some of the statistics were slightly different for African-American women (I'm African-American). At each appointment, Dr. Karipcin would explain next steps, remind me to stay optimistic. She didn't shy away from explaining potential complications that might arise due to my endometriosis and fibroids, but she would always remind me to focus on the positive and that we would deal with any complications as they might arise.
Columbia University Fertility is clean, the staff is professional and they are very good at providing information upfront. Once you decide to work with them, you are matched with a Care team, given their contact information and clear understand of the procedures and protocols. The New York, NY location is also very accessible by public transportation, which was important to me. The biggest bonus is that Columbia Fertility offers a monthly support group for women undergoing fertility treatments (it was also open to non-Columbia patients), which I found helpful.
How was your experience with Sinem Karipcin at Columbia University?
Dr. K always welcomed me with a warm smile. She has a very strong bedside manner. In fact, I noticed that she greets everyone in the clinic by name when she comes in each morning. I felt like I was in excellent hands because she would tell me all of the statistics and even mentioned how some of the statistics were slightly different for African-American women (I'm African-American). At each appointment, Dr. Karipcin would explain next steps, remind me to stay optimistic. She didn't shy away from explaining potential complications that might arise due to my endometriosis and fibroids, but she would always remind me to focus on the positive and that we would deal with any complications as they might arise.
What's one piece of advice would you give a prospective patient of Sinem Karipcin at Columbia University?
Be sure to share all of your concerns. Dr. Karipcin will address each and every one of them. At one of our first appointments, I came in with a list of questions and concerns. She didn't let me leave until I'd written down notes/answers to each one of them. At one particular appointment, I cried while waiting to get my blood drawn. Dr. Karipcin and Nurse Varda set with me to alleviate my fears while in between patients.
During treatment, were you treated like a number or a human with Sinem Karipcin at Columbia University?
Dr. K was personable, optimistic and realistic at the same time. I wrote that she treated me like a human because she always remember my name, my husband's name and even the purse I brought to each appointment. When scheduling me for morning monitoring, Dr. K and her team (Nurse Varda and Zaria) were always mindful to get me in as early as possible because I'm a teacher.
Describe the protocols Sinem Karipcin used in your cycles at Columbia University and their degree of success.
We did two round of IVF. Our regime consisted of was Gonal F, Menopur and then Centrotide. The trigger injection was Ovidrel and Lupron. Our first retrieval yielded about 8 eggs. The second retrieval yielded 15 eggs. Our IVF rounds were relatively close together (Oct/Nov 2019 & Dec 2019), the insurance company approved it and we wanted to complete them before Christmas. We did the recommended genetic testings for the embryos. So, now we have a total of 6 chromosomally strong embryos that can be transferred. Our original transfer date was postponed due to Covid. So, we did a transfer in May 2020. I am currently 16 weeks pregnant.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Nurse Varda)
Nurse Varda and Care Coordinator Zaria were extremely helpful to me. Varda was patient and answered every question in the emails I sent her. I would send emails with like 8 items and she would be sure to answer each question/concern. Zaria was thoughtful enough to call me for scheduling during my teacher breaks or lunchtime, because she knew those were the only times I was free to talk. The nursing staff, including ultrasound technician Rachel, Denaisha and Tanisha who took my blood during morning monitoring were also very welcoming, comforting, professional and funny. There was one appointment (in which we noticed that one of my fibroids was slightly bigger and this absolutely crushed me) and they reminded me to be positive, to pray and then got me focused on sports or some other topic so that I would stop crying, before heading to work. I was very thankful for them and their conversation.
Describe your experience with Columbia University.
Columbia University Fertility is clean, the staff is professional and they are very good at providing information upfront. Once you decide to work with them, you are matched with a Care team, given their contact information and clear understand of the procedures and protocols. The New York, NY location is also very accessible by public transportation, which was important to me. The biggest bonus is that Columbia Fertility offers a monthly support group for women undergoing fertility treatments (it was also open to non-Columbia patients), which I found helpful.
Describe your experience with your monitoring appointments at Columbia University.
The morning monitoring hours worked well with my teaching schedule. It was very organized as well.
Describe the costs associated with your care under Sinem Karipcin at Columbia University.
The majority of our treatment was covered by insurance. In fact, we didn't proceed until we knew it would be covered as "in-network." I usually only had to pay the co-payment. The cost of the IVF medications were not fully covered by insurance but they are now covered in New York State.
Describe Sinem Karipcin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Columbia University Fertility does not do multiple embryo transfers. This is very clearly explained in the paperwork that you have to sign prior to embarking on the IVF journey. They are also clear to reiterate this around the retrieval dates. I agreed with Dr. K's approach. Due to my age at the time (36), fibroids and endometriosis, multiple embryo transfers were not recommended. Neither my OB/GYN, Fibroid surgeon, nor Dr. Karipcin recommended multiple embryo transfers.
10
Doctor
Sinem Karipcin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 33
4 IUI
1 IVF
Male Factor
Unexplained
European
Income $100K - $199K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Rudick was very patient with me, and was always available by email or by appointment to go through all of my questions. She made me feel like I had full control over the process, and that it was up to me to decide how aggressive I wanted to be, and the pace at which I wanted to proceed...She is also very straight forward and matter-of fact with results and reasons for those results, and she doesn't sugar-coat, which I appreciated and which added to my trust of her. When I received bad news after a few cycles back to back, Dr. Rudick sent me a very nice email and I felt that we were in this together, working toward a common goal. Al
The clinic [Columbia University] has a very calming atmosphere, and is very clean. There are plenty of seats for waiting patients, and several bathrooms. There was always water available and fresh fruit. The reception staff was very pleasant each time I arrived and check in was quick. The process during morning monitoring was consistent, and I hardly ever had to wait more than 5-10 minutes after my scheduled appointment time to be seen.
How was your experience with Briana Rudick at Columbia University?
Dr. Rudick is very professional and knowledgeable. She never pushed me to do something I was not ready to do, and let me set the pace of my treatments. When I decided to take a short break between cycles, she was very understanding. She is also very straight forward and matter-of fact with results and reasons for those results, and she doesn't sugar-coat, which I appreciated and which added to my trust of her. When I received bad news after a few cycles back to back, Dr. Rudick sent me a very nice email and I felt that we were in this together, working toward a common goal. Although Dr. Rudick was not always available at every visit, all of the doctors and nurses at Columbia were pleasant to work with. Before and during each procedure, Dr. Rudick would explain each step in detail, which helped ease my anxiety. I felt very cared for by her and the team at Columbia.
What's one piece of advice would you give a prospective patient of Briana Rudick at Columbia University?
I would tell her that she is in good hands, to trust the process, and to ask a lot of questions to ease anxiety and understand all of the details and risks. At points, it can seem like there are no answers and it is all trial-and-error, but with each cycle, more information is gathered that will lead you toward the right treatment for you.
During treatment, were you treated like a number or a human with Briana Rudick at Columbia University?
I was treated like a human, Dr. Rudick was very patient with me, and was always available by email or by appointment to go through all of my questions. She made me feel like I had full control over the process, and that it was up to me to decide how aggressive I wanted to be, and the pace at which I wanted to proceed.
Describe the protocols Briana Rudick used in your cycles at Columbia University and their degree of success.
After several tests, we were diagnosed with unexplained infertility, which can be very frustrating. We decided to try IUI first. The first cycle of IUI was with Clomid, which was not successful. The Dr. switched me to Letrozole for the next three IUI cycles. I felt a lot better on Letrozole (much less bloated). Unfortunately, these cycles all resulted in biochemical pregnancies. We met with Dr. Rudick to discuss next steps, and she recommended IVF with genetic testing as she suspected a chromosomal issue in the embryo was the cause of the biochemicals. We proceeded with this recommendation, which produced two normal embryos. We transferred one of the embryos and this resulted in a positive pregnancy.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Julissa Mota)
Julissa and the nursing staff were very organized and pleasant to work with. Julissa always called me and/or emailed me with results around the same time of day, the day after testing. This was very consistent and eased my mind, because I knew when to expect to hear from her. I felt that I could reach out to her if I had any questions about medications, treatments, etc. When I started my first IVF cycle, Julissa met with me and showed me how to mix and administer each medication, and gave me tips on how to organize the meds and make it easy. She also sent me links to instructional videos online. The information was very helpful and eased my anxiety. I also got to know the phlebotomists; they were always nice and would greet me and say hello when they saw me. I felt like everyone was rooting for me.
Describe your experience with Columbia University.
The clinic has a very calming atmosphere, and is very clean. There are plenty of seats for waiting patients, and several bathrooms. There was always water available and fresh fruit. The reception staff was very pleasant each time I arrived and check in was quick. The process during morning monitoring was consistent, and I hardly ever had to wait more than 5-10 minutes after my scheduled appointment time to be seen.
Describe the costs associated with your care under Briana Rudick at Columbia University.
Fortunately, I had fertility coverage under my health insurance. I did have to pay some costs out of pocket up to the deductible. I also had to pay for the embryo freezing and the Genetic Testing separately, these were not covered by insurance. All in, I feel that I paid close to $8,000 out of pocket in total.
Describe Briana Rudick's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Rudick recommended transferring one embryo at a time, to avoid a multiple pregnancy. We agreed on this course of action.
10
Doctor
Briana Rudick
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 38
1 Egg Freezing
1 Embryo Freezing
Income $200K - $499K
1st of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Forman listened to my concerns and is very good with first time IVF patients. Nothing was too small for his attention and he’s always doing his best for you. He consistently went above and beyond for me the entire time I was in his care. A perfect example of this was when I had expressed how much I wanted him to perform the actual IVF procedure rather than another doctor from the clinic. The day of the procedure, it wasn’t guaranteed that he could make it but he rushed to the clinic and made it happen.
I had Katrina and Tiffany as nurses. They did their jobs well. Even the nurses who draw blood exhibited a great standard of care. Peri, the Egg Donor Program Coordinator, is especially great. She was incredibly helpful and reliable.... I can't recommend this clinic (Columbia) enough. The only things that I would hope for other to avoid are things that they can't necessarily control. 1) Make sure your procedures are pre-authorized well in advance. Speak with your insurance yourself and know for sure that pre-autho went through.
How was your experience with Eric Forman at Columbia University?
Dr. Forman listened to my concerns and is very good with first time IVF patients. Nothing was too small for his attention and he’s always doing his best for you. He consistently went above and beyond for me the entire time I was in his care. A perfect example of this was when I had expressed how much I wanted him to perform the actual IVF procedure rather than another doctor from the clinic. The day of the procedure, it wasn’t guaranteed that he could make it but he rushed to the clinic and made it happen. I actually teared up when I saw him. These things mean the world to women who have no control over their bad fortune.
During treatment, were you treated like a number or a human with Eric Forman at Columbia University?
Dr. Forman listened to my concerns and is very good with first time IVF patients. Nothing was too small for his attention and he’s always doing his best for you. He consistently went above and beyond for me the entire time I was in his care. A perfect example of this was when I had expressed how much I wanted him to perform the actual IVF procedure rather than another doctor from the clinic. The day of the procedure, it wasn’t guaranteed that he could make it but he rushed to the clinic and made it happen. I actually teared up when I saw him. These things mean the world to women who have no control over their bad fortune. He and his team understood that these things mattered and what a difference it makes when your concerns are taken seriously. Even the front desk and nurses who draw blood exhibited the same standard of care. Peri, the Egg Donor Program Coordinator, is especially great. She was incredibly helpful and reliable. I can’t recommend Columbia University Fertility Center enough.
Describe the protocols Eric Forman used in your cycles at Columbia University and their degree of success.
I do not have a uterus but still have my ovaries. IVF, creating and freezing embryos and using a gestational carrier was the only strategy. It was all pretty straight forward for everyone. I declined using birth control because I had LH test strips to tell me approximately when my first day of cycle would be. He then monitored my blood work until we knew when to start everything. My injectables were Menopur, Gonal F & Cetrotide.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Katrina)
I had Katrina and Tiffany as nurses. They did their jobs well. Even the nurses who draw blood exhibited a great standard of care. Peri, the Egg Donor Program Coordinator, is especially great. She was incredibly helpful and reliable.
Describe your experience with Columbia University.
I can't recommend this clinic enough. The only things that I would hope for other to avoid are things that they can't necessarily control. 1) Make sure your procedures are pre-authorized well in advance. Speak with your insurance yourself and know for sure that pre-autho went through. 2) One of the third party companies that they work with, Igenomix that is used for PGS testing, relies on your IVF doctor to explain things that I believe should be their responsibility. The only thing that the clinic can do to help avoid a lot of frustration when it comes to finding out your results from Igenomix is to explain to their patients that 1) Currently, NY state law does not does not allow companies like Igenomix to disclose mosaic results 2) Explain that mosaic results from Igenomix are handled differently and how. 3) Interpret the results from Igenomix completely for the patient before they try to do it for themselves with an Igenomix rep. Again, all things that I believe Igonmix should explain before someone uses their services considering it has to do with their results and the service that your paying them to do, not the clinic. Igenomix should be saying, “You should know that that NY State law prevents us from disclosing information about mosaics…”, “this is how we outline our results. we conclude mosaic embryos are also abnormal embryos so you wouldn’t use them anyway… (paraphrasing that last part… that’s not exactly right)..”, “This is how you interpret our results, here is an example”.
10
Doctor
Eric Forman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, Successful
NPS
10
NPS
10
Age 32
1 Egg Freezing
Diminished Ovarian Reserve
Ashkenazi Jewish
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Wiltshire is one of the most humane, empathetic, and kind doctors I've ever had. I always felt very secure under her care and trust her judgment completely. She continually reminded me of my autonomy as a patient and went through all the possible options and outcomes with me in terms of my situation (diminished ovarian reserve). She was always very respectful and left room for patient questions. She was also cognizant of my financial limitations, which I really appreciated. I won't forget her kindness and I look forward to working with her in the future for another freezing cycle.
Dr. Wiltshire is exceptional and everyone at Columbia Fertility has a wonderful bedside manner. The only difficulty I encountered was in administering some of the medications...and the video provided wasn't the best at clarifying this. After getting the hang of it everything went smoothly, however, and Columbia does have 24-7 on-call nurses and doctors who are available to speak after hours...Nurse Kate was very compassionate and kind throughout the whole process. She was reassuring and responsive and answered all my questions, both over email and over the phone. I hope to work with her again in my next cycle.
How was your experience with Ashley Wiltshire at Columbia University?
Dr. Wiltshire has the rare quality of being deeply compassionate without ever being condescending. She was there from start to finish of the egg freezing cycle and is extremely prompt over email, even writing after hours and calling personally to give updates about cycle developments. She also has a great sense of humor, which I really appreciated during such a stressful and emotional time. I felt entirely at ease with her and trust her entirely.
What's one piece of advice would you give a prospective patient of Ashley Wiltshire at Columbia University?
Whenever I met with Dr. Wiltshire she made sure I knew that there was time for me to ask questions, and I would recommend doing this if you have questions; Dr. Wiltshire and her team are incredibly responsive and caring and I found it very helpful to get her insight on the questions I had.
During treatment, were you treated like a number or a human with Ashley Wiltshire at Columbia University?
Dr. Wiltshire is one of the most humane, empathetic, and kind doctors I've ever had. I always felt very secure under her care and trust her judgment completely. She continually reminded me of my autonomy as a patient and went through all the possible options and outcomes with me in terms of my situation (diminished ovarian reserve). She was always very respectful and left room for patient questions. She was also cognizant of my financial limitations, which I really appreciated. I won't forget her kindness and I look forward to working with her in the future for another freezing cycle.
Describe the protocols Ashley Wiltshire used in your cycles at Columbia University and their degree of success.
I did one cycle of egg freezing with Dr. Wiltshire and was on around nine days of injections before retrieval. I was placed on Clomid, Menopur, Gonal, Cetrotide, and ultimately Pregnyl and HCG for the trigger shot (I was placed on higher doses because I have a low AMH level and diminished ovarian reserve). At one point in the cycle it looked like only about 25% of my follicles were responding to treatment, so Dr. Wiltshire increased my Gonal and we ended up getting almost twice as many eggs to respond with this adjustment. I appreciate how conscientious Dr. Wiltshire was in her assessments of my treatment plan.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Nurse Kathryn Klinger)
Nurse Kate was very compassionate and kind throughout the whole process. She was reassuring and responsive and answered all my questions, both over email and over the phone. I hope to work with her again in my next cycle.
Describe your experience with Columbia University.
Dr. Wiltshire is exceptional and everyone at Columbia Fertility has a wonderful bedside manner. The only difficulty I encountered was in administering some of the medications; during the first couple uses it was hard to figure out how Gonal worked, and the video provided wasn't the best at clarifying this. After getting the hang of it everything went smoothly, however, and Columbia does have 24-7 on-call nurses and doctors who are available to speak after hours.
Describe the costs associated with your care under Ashley Wiltshire at Columbia University.
Fully out-of-pocket: $8000 for the freezing cycle, $600 for anesthesia, and $3,500 for medications from an outside pharmacy. $1,200 for each year of storage after the first year, during which there is no charge.
Describe Ashley Wiltshire's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
N/A
10
Doctor
Ashley Wiltshire
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Successful
NPS
10
NPS
9
Age 23 - 24
Male Factor
Ashkenazi Jewish
Income $50K - $99K
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr.Forman is a very kind and smart doctor...set realistic expectations for us and helped us understand what we were in for. He is nice and cares a lot...is on the quieter side...he's gentle and caring...used ICSI...only allowed us to transfer one embryo, which is smart, but I wish he gave us more of an option to do two
[Columbia University] is great with communication...respond to emails quickly and are extremely helpful...is nice and clean and everyone is efficient and kind. There is nothing bad to say about them...Christine Helbo (IVF Cordinator) and Kathryn Klinger were both kind, informative, explained things to me, comforted me, helped me, and answered all my questions
How was your experience with Eric Forman at Columbia University?
Dr.Forman is a very kind and smart doctor. He set realistic expectations for us and helped us understand what we were in for. He is nice and cares a lot. He did an amazing job with us and our fertility journey was successful. He is on the quieter side. He's not going to be the loud guy in the room, but he's gentle and caring.
What's one piece of advice would you give a prospective patient of Eric Forman at Columbia University?
When we initally spoke to him over zoom I was a little bit nervous because he wasnt the most charismatic guy. Dont let that tear you away. He is awesome and he doesnt need to be that person, he needs to be a good and kind doctor, which he is.
During treatment, were you treated like a number or a human with Eric Forman at Columbia University?
Dr.Forman as well as all the nurses, staff, and doctors are all so kind. They will hop on calls with you if you don't understand something. They are all so pleasant and all have a smile on their face.
Describe the protocols Eric Forman used in your cycles at Columbia University and their degree of success.
We used ICSI which gave us amazing results. I think Dr.Forman was very impressed with our success, we were hoping for the best but understood it might not be easy.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Christine Helbo)
Christine Helbo (IVF Cordinator) and Kathryn Klinger were both kind, informative, explained things to me, comforted me, helped me, and answered all my questions. The nurses who take my blood were all so sweet, and so were the nurses/ other doctors who did my ultrasounds. Everyone was amazing!!
Describe your experience with Columbia University.
The clinic is great with communication. They respond to emails quickly and are extremely helpful. The clinic is nice and clean and everyone is efficient and kind. There is nothing bad to say about them.
Describe the costs associated with your care under Eric Forman at Columbia University.
Our insurance covered our IVF cycle and embryo transfer. We paid for the genetic testing and the storage of our embryos.
Describe Eric Forman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr.Forman only allowed us to transfer one embryo, which is smart, but I wish he gave us more of an option to do two.
10
Doctor
Eric Forman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, 5 Eggs Frozen
NPS
10
NPS
10
Age 34 - 35
1 Egg Freezing
Diminished Ovarian Reserve
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Robles was made to be a fertility doctor...is incredibly kind and compassionate...a calm and optimistic demeanor...was always reachable and remembered details of my care without referencing his notes...was always honest about what I could and should expect, but also radiated so much positive energy
Strengths [of Columbia University]: well organized, compassionate, accessible, straight forward and honest, and offered reasonable self pay prices...I had a very positive experience with my whole care team...were reachable and responsive via email....positive experience with the clinical and office staff at the offices.
How was your experience with Alex Robles at Columbia University?
Dr. Robles was made to be a fertility doctor. He is incredibly kind and compassionate. He has a calm and optimistic demeanor which really lent to my peace of mind throughout the process. He was always reachable and remembered details of my care without referencing his notes which made me feel like I was not just a number, but a valued patient. I have low egg count, so it was important for me to have the best outcome I could given the process and expense associated with fertility treatment. Dr. Robles was always honest about what I could and should expect, but also radiated so much positive energy that it passed to me and I believe improved my outcomes. I highly recommend him to anyone seeking treatment.
What's one piece of advice would you give a prospective patient of Alex Robles at Columbia University?
Don’t be afraid to ask questions. He is forthcoming and helpful.
During treatment, were you treated like a number or a human with Alex Robles at Columbia University?
I switched to CUFS after having a frankly traumatizing experience at RMA- where I had gone in for a consult and been informed I had a lower than anticipated follicle count and ushered into the financial office still in tears at the news. I was nervous to seek out more fertility consultation because of this experience, but I am so happy that I did, and so happy that it was with Dr. Robles. He treated me with extreme kindness and understanding. He provided information without judgment. While the doctor I saw at RMA told me I had to freeze embryos “yesterday” and called me later to urge me to schedule ASAP because I was running out of time, Dr. Robles offered informed insight when I had questions about the timing and extent of treatment that I wanted to pursue. I NEVER felt like a number and never felt like this was a business- just a medical professional genuinely interested in providing care and optimal outcomes to his patients.
Describe the protocols Alex Robles used in your cycles at Columbia University and their degree of success.
I did one round of egg retrieval for freezing. I believe I followed the typical course for this treatment.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Haley Roche RN, Sophie Clark coordinator )
I had a very positive experience with my whole care team. They were reachable and responsive via email. I had a positive experience with the clinical and office staff at the offices. They were friendly and efficient.
Describe your experience with Columbia University.
Strengths: well organized, compassionate, accessible, straight forward and honest, and offered reasonable self pay prices (especially as compared to the other clinic I had consulted with) My only negative/stressful experience was with my pharmacy, who had not included the appropriate size needle when they delivered my medication. I didn’t realize this until I was sent instructions for the administration of my trigger shot, which had to be administered later in the day. The pharmacy was in another borough and said they couldn’t deliver on time, so there was a high stress wild goose chase for a bit to find a local pharmacy to fill this. Again- this is related to the pharmacy, not CUFS. My recommendation is to review not only medications, but instruments you'll need to use to mix/administer meds in advance. If I were to do it again I would also chose a closer pharmacy (I had opted for this one because of a slight price edge).
Describe the costs associated with your care under Alex Robles at Columbia University.
All self pay- my insurance did not cover any elective fertility tx and I was seen for egg retrieval. I did not qualify for any med discounts. $5400 meds (may differ based on pharmacy- you are provided with many options to make an informed choice) $8000 CUFS appointments and procedures from start of egg freezing process to end $600 anesthesia for retrieval $1200/year egg storage
10
Doctor
Alex Robles
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Successful
NPS
10
NPS
10
Age 36 - 37
1 IVF
Male Factor
European
Ashkenazi Jewish
Income $200K - $499K
Business Executive
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Robles was very thoughtful throughout the care...he tried to attend as many of the visits and procedures...thoroughly answered my questions and explained options and results to me...was a great communicator and put us at ease...made sure that the treatment we were getting was customized to our needs
moved to Columbia and was thoroughly impressed with the care, the staff...really helped make me feel at ease and helped through some issues around receiving medications and other questions...area of opportunities I would say is enabling patients to see their lab results themselves
How was your experience with Alex Robles at Columbia University?
As mentioned in my previous comment, we were very appreciative our care with Dr. Robles. He was a great communicator and put us at ease during a time that can be quite stressful. You could also tell that he truly cared about us as his patients and made sure that the treatment we were getting was customized to our needs. He was also very good about thoughtfully answering our questions and clearly explaining different steps.
What's one piece of advice would you give a prospective patient of Alex Robles at Columbia University?
Definitely go see him!
During treatment, were you treated like a number or a human with Alex Robles at Columbia University?
Dr. Robles was very thoughtful throughout the care. While very busy, he tried to attend as many of the visits and procedures as we could and also thoroughly answered my questions and explained options and results to me.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Haley Roche and Sophie Clark)
All of staff that worked with Dr. Robles were great. They also really helped make me feel at ease and helped through some issues around receiving medications and other questions. Really appreciate them!
Describe your experience with Columbia University.
I had used another clinic for my first pregnancy and, while it turned out to be successful I had some concerns with the experience. I then moved to Columbia and was thoroughly impressed with the care, the staff, and Dr. Robles. I will plan to go there for future transfers and look forward to recommending it to all friends going through fertility treatments. My only area of opportunities I would say is enabling patients to see their lab results themselves vs. only through communication from the nursing team would be very nice for those that like to review their results. Additionally, there were a few times where I did ask non-urgent questions and did not end up receiving answers. Again nothing that took away from the care, but areas that I would say could be improved.
Describe the costs associated with your care under Alex Robles at Columbia University.
My treatment was covered by insurance - but I did need to pay for copays for each visit and then for PGT-A.
Describe Alex Robles's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
We did eSET, which is what we wanted so multiple embryo transfer was not discussed
10
Doctor
Alex Robles
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Successful
NPS
10
NPS
10
Age 32 - 33
2 IVF
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Forman always showed compassion and understanding...made sure we were aware of the potential outcomes...had realistic expectations throughout the process...took the time to explain the X linked genetic disorder I had and how to minimize the possibility of passing it to my children
[Columbia University is] Very nice clinic, feels new and sanitary...weakness...at times, they would be very busy and appointments would be running behind so there would be a bit of a wait...majority of the time, I would be in and out in 15-20minutes...Nursing staff were very supportive during the process
How was your experience with Eric Forman at Columbia University?
While Dr. Forman always showed compassion and understanding, he also made sure we were aware of the potential outcomes and had realistic expectations throughout the process which was very helpful during this rollercoaster of a journey. He took the time to explain the X linked genetic disorder I had and how to minimize the possibility of passing it to my children. Dr. Forman also made himself available to answer any questions during the process and was extremely prompt in responding to emails. I liked being able to contact him directly for certain things.
What's one piece of advice would you give a prospective patient of Eric Forman at Columbia University?
He does not make any promises and give unrealistic hopes, but he is positive and encouraging. Our outcomes were very much in line with what he had predicted given our case so even certain difficult news were not necessarily surprises.
During treatment, were you treated like a number or a human with Eric Forman at Columbia University?
I received personalized care, and all pertinent information was communicated to me personally by Dr. Forman and he took the time to answer my questions while always remembering the details about our case and our goals.
Describe the protocols Eric Forman used in your cycles at Columbia University and their degree of success.
Leading up to the egg retrieval, we did stims which were adjusted after a few bloodwork appointments. Then for frozen embryo transfer, he walked me through the various options and suggested that I am a good candidate for modified natural so I did not take additional medication that weren't necessary for my case. That was very appreciated.
Describe your experience with the nursing staff at Columbia University.
Nursing staff were very supportive during the process. Typically after a bloodwork and/or ultrasound appointment, the nurse emailed the results. It was timely and with plenty of information and instructions. If I had follow-up questions, they were prompt to respond but I rarely had any questions as the emails were thorough. They also included encouraging language and smiley faces when warranted.
Describe your experience with Columbia University.
Very nice clinic, feels new and sanitary. It is also in a good location which is easy to access. One weakness is at times, they would be very busy and appointments would be running behind so there would be a bit of a wait. However, majority of the time, I would be in and out in 15-20minutes. This is important as it can be a very time consuming process and stressful to manage the calendar if you have a job or other obligations.
Describe the costs associated with your care under Eric Forman at Columbia University.
Columbia/Dr. Forman were in network for my health insurance and I had fertility benefit so the out of pocket costs were minimal.
Describe Eric Forman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
We wanted single embryo transfer and he supported that approach given the research.
10
Doctor
Eric Forman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, Unknown Success
NPS
10
NPS
10
Age 32
1 IVF
Tubal Blockage
European
Income $500K+
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Insogna was unbelievably generous with her time each time we met. She made sure to check in on how I was doing and feeling first, before getting into the more technical details of my treatment. She was well equipped with the numbers and data behind her recommendations each time I asked but prioritized the human side of things...does an excellent job of being direct with information (stats, potential outcomes, risks) while emphasizing that we are a team, no matter what we decide.
[ Columbia University] Strengths: self-serve scheduling for morning monitoring, short wait times for morning monitoring, convenient location at Columbus circle, great front desk staff Weakness: difficult to get team members on the phone (especially financial coordinators), at times felt impersonal...I liked working with the nursing staff at CUFC. They are all knowledgeable, efficient and kind. I was designated a primary nurse to work with at the start of cycle who ended up being on vacation for most of the time I received treatment.
How was your experience with Iris Insogna at Columbia University?
I am currently in the middle of an IVF cycle to create embryos. Although results are unknown, I am confident that I am getting the best possible care with Dr. Insogna and her team at CUFC. Dr. Insogna has been there for us throughout every step in this journey, patiently explains each step of the procedure, and makes her self available for any and all follow up questions. Dr. Insogna does an excellent job of being direct with information (stats, potential outcomes, risks) while emphasizing that we are a team, no matter what we decide.
What's one piece of advice would you give a prospective patient of Iris Insogna at Columbia University?
Ask all your questions and tell her how you are feeling about things.
During treatment, were you treated like a number or a human with Iris Insogna at Columbia University?
Dr. Insogna was unbelievably generous with her time each time we met. She made sure to check in on how I was doing and feeling first, before getting into the more technical details of my treatment. She was well equipped with the numbers and data behind her recommendations each time I asked but prioritized the human side of things.
Describe the protocols Iris Insogna used in your cycles at Columbia University and their degree of success.
Cycle for egg retrieval and embryo creation including injectable medication. Mid cycle - results unknown.
Describe your experience with the nursing staff at Columbia University.
I liked working with the nursing staff at CUFC. They are all knowledgeable, efficient and kind. I was designated a primary nurse to work with at the start of cycle who ended up being on vacation for most of the time I received treatment. I was initially concerned about not having a single point of contact but it ended up working just fine, as all of the nurses are great.
Describe your experience with Columbia University.
Strengths: self-serve scheduling for morning monitoring, short wait times for morning monitoring, convenient location at Columbus circle, great front desk staff Weakness: difficult to get team members on the phone (especially financial coordinators), at times felt impersonal
Describe the costs associated with your care under Iris Insogna at Columbia University.
IVF + Embryo Creation (before genetic testing) ~$12k Medication for egg retrieval ~$6.5k
10
Doctor
Iris Insogna
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2023 - 2024, Successful
NPS
10
NPS
10
Age 51 - 52
Donor Eggs
Black or African-American
Income $200K - $499K
Lawyer
2nd of 2 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Jenna Turocy] is caring, compassionate and delicate...am 51 today but once I read her publications and accomplishments I knew she will help me in this process...took the time to reply to my questions. Once the first transfer failed she took the whole work in her hands on the second transfer
[Columbia University] is very clean. They have various nurses for blood work and more. The waiting time is short...nurses ready for help from medication, to blood work and mote...will follow with the results the same day...spent about $55000 for this process...quality of services and my baby worth the price I paid
How was your experience with Jenna Turocy at Columbia University?
Dr Turocy is a fertility doctor at Columbia. I have a positive Ivf procedure at 51. The first time I met her after 2 failed Ivf in Spain, I knew I found my helper. She is caring, compassionate and delicate. She will not only check on me after a positive pregnancy but walked with me at 7:30 am in the morning to give me some advices to fight the morning sickness. I truly recommend her as your next fertility doctor.
What's one piece of advice would you give a prospective patient of Jenna Turocy at Columbia University?
Please ask Dr Turocy to follow all the steps of the procedure
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
The first I met Dr Turocy in February 2023, I knew she will help me to have my miracle baby. I am 51 today but once I read her publications and accomplishments I knew she will help me in this process. She took the time to reply to my questions. Once the first transfer failed she took the whole work in her hands on the second transfer. Even when I have a positive pregnancy she was there from phone calls to e-mails. She went over the challenge to her the heart beat of my baby before I graduated from the clinic. I don’t have the words to express the joy I felt when I heard this heart beat 4 times. I truly recommend Dr Turocy for fertility procedure. It’s a very exhausting process an a patient need to work with a caring doctor like Dr. Turocy.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Joseph Sakari)
Every time I need help on medication, she will make a quick to the Dr for clarification. Dr Turocy will call right the way. Every time I went for bloodwork or scan . She will follow with the results the same day.
Describe your experience with Columbia University.
The office is very clean. They have various nurses for blood work and more. The waiting time is short. Dr Turocy was very delicate and focus. The nurses ready for help from medication, to blood work and mote
Describe the costs associated with your care under Jenna Turocy at Columbia University.
It is very pricey for middle class family. I spent about $55000 for this process compared to $9000 in Spain. The quality of services and my baby worth the price I paid
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2024, Successful
NPS
8
NPS
9
Age 32
1 Egg Freezing (cancer)
Cancer
Tubal Blockage
Income $100K - $199K
2nd of 2 Docs
1 Embryo Freezing With Other Docs (cancer)
Neutral
Strongly Recommends
Successful
Dr. Brady was pleasant and easy to communicate with via email...appreciate blunt doctors with bedside manners and that’s Dr.Brady...no communication regarding what shoes would be like when I was in clinic. For example, that a different doctor would be doing my scans. I expected to meet with my doctor
[Columbia University are] great and get the job done. I’d you’re looking for a smaller office with a warmer feel I wouldn’t go here...staff at the white plains location was so friendly and warm but I can’t say the same for the Manhattan location...Angela aaa a great nurse and was easy to communicate with via email.
How was your experience with Paula Brady at Columbia University?
Dr. Brady was pleasant and easy to communicate with via email. I appreciate blunt doctors with bedside manners and that’s Dr.Brady. There was no communication regarding what shoes would be like when I was in clinic. For example, that a different doctor would be doing my scans. I expected to meet with my doctor and was ok not to but a heads up about that would have been appreciated. That’s my only complaint though which is not a large one.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady is great, when you finally get to meet her. There is a lot of changing of doctors which I guess is expected during treatment but this should have been communicated.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Natural IVF cycle. Progesterone and bloodwork. I had the option to choose my cycle.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Nurse was Angela and coordinator was Diamond )
Angela aaa a great nurse and was easy to communicate with via email. I recieved most my treatment at the White Plains location where the staff was absolutely phenomenal. I almost switched clinics due to my coordinator, Diamond. She was unpleasant and very cold whenever we spoke. I always had to reach out to her to schedule appointments because she never reaches out to me as I was told she would. The staff at the white plains location were so nice I decided to stay.
Describe your experience with Columbia University.
They’re great and get the job done. I’d you’re looking for a smaller office with a warmer feel I wouldn’t go here. It’s not for everyone but I trusted my doctor and would return. The staff at the white plains location was so friendly and warm but I can’t say the same for the Manhattan location. Overall, it was a good experience and I ended up with the results I wanted. The biggest down fall was the care coordinator, Diamond. But I never saw her so it was no big deal.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I wasn’t given an option. This was never discussed with me.
8
Doctor
Paula Brady
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2022 - 2024, Successful
NPS
10
NPS
10
Age 39 - 41
2 IVF
Black or African-American
Income $200K - $499K
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady is a caring and compassionate doctor... chemotherapy...was reassuring, knowedgable, and optimistic, while also being candid about the odds of success...communicated clearly and frequently with me and my husband...She also attended both egg retrievals and our transfer...modified the IVF protocol to enhance our odds
[At Columbia University] Everyone from the phlebotomists to the receptionists were friendly and efficient...responsiveness was greatly appreciated...Angela is a great nurse. We communicated primarily over email and over the phone about the medication protocol. She was always professional, warm, and knowledgable.
How was your experience with Paula Brady at Columbia University?
My husband and I had a consulatation with Dr. Brady soon after I completed chemotherapy. We came to Dr. Brady worn out after my cancer treatment and fearful-- there was a 50/50 chance the chemotherapy I received would cause early menopause. Also, the first reproductive endocrinologist we worked with at a different Manhattan clinic told me after our first egg retrieval that we should consider an egg donor. Ouch. Thankfully, we found Dr. Brady through a referall from Memorial Sloan Kettering. She was highly recommened to us and is one of best doctors I've ever had (it's a short list). During my time with Dr. Brady she was reassuring, knowedgable, and optimistic, while also being candid about the odds of success. During each step of the process Dr. Brady communicated clearly and frequently with me and my husband. Luckily, my schedule allowed for me to schedule many of my embryo transfer cycle montiring appointments with Dr. Brady. She also attended both egg retrievals and our transfer. Having that continuity of care made me feel reassured and confident. I trust Dr. Brady and her medical advice implicitly.There were so many instances where Dr. Brady went above and beyond to ensure that we would be scheduled with her for important moments, which I greatly appreciated. She modified the IVF protocol to enhance our odds, and if there was something I wanted to do that wouldn't work, she explained why it wasn't the best thing for me. And it worked! I just "graduated" from the IVF program and I am 11 weeks pregnant. It all feels like a miracle.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Dr. Brady is an amazing doctor. I would recommend her to anyone, especially former cancer patients. If you feel unsure or concerned, ask questions.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady is a caring and compassionate doctor. She is easy to connect with person-to-person and her bedside manner is warm and friendly. Dr. Brady listened to all of my concerns and questions and answered each and every one-- in person during exams, over email, on video consult-- in a warm, thorough, and thoughtful manner. I felt that my concerns and questions were taken seriously and that Dr. Brady expressed empathy and patience when I felt stressed and worried. Best of all she celebrated our wins with us and helped to make our transfer day feel special. I expected the embryo transfer procedure to feel clinical and sterile, but it was a beautiful and moving day that my husband and I will cherish.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela)
Angela is a great nurse. We communicated primarily over email and over the phone about the medication protocol. She was always professional, warm, and knowledgable. One instance that stands out is a phone call we had close to Christmas. We were starting the progesterone shots and felt a bit intimidated by it all. Angela walked us through the procedure over the phone and answered all of our questions. Angela was responsive to my questions and concerns and always returned with a response in a timely manner. If she was out of the office, the nurse covering her was equally as responsive and professional. Dr. Brady's support staff was wonderful as well.
Describe your experience with Columbia University.
I had a great experience at CUFC. The Columbus Circle location is busy but efficient. I was always able to get an appointment at my prefered time and it was easy to schedule or modify appointments online. Everyone from the phlebotomists to the receptionists were friendly and efficient. I prefered the White Plains location because it was quieter and intimate, but just as efficient and professional. I found the staff in White Plains to be extremely warm and welcoming. Strengths: the on-call doctors assigned to the after hours number were always helpful. I had to call several times and the responsiveness was greatly appreciated. At the Columbus Circle location they play instrumental covers of pop songs a la Bridgerton. It was always fun to sit in the waiting room and try to figure out what I was listening to. "Is that an all violin version of 'Womanizer' by Britney Spears?"
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Due to my medical history (age, cancer treatment) I wasn't eligible for a multiple embryo transfer (and I didn't want that anyway).
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5