RMA of Colorado - Conceptions Reproductive Associates

6 doctors work here

Rated 7.7
Strongly recommend: 59%Neutral: 16%Don't recommend: 26%7.7
59% strongly recommend
188 reviews
Operations
8.5
8.5
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.4
7.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.5
8.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
8
8
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
7.8
7.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,315
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 4 offices

Denver
4500 E. 9th Ave #630
Denver, CO 80220
Lafayette
300 Exempla Circle #370
Lafayette, CO 80026
Littleton
271 W County Line Rd
Littleton, CO 80129
Lone Tree
10107 RidgeGate Parkway #300
Lone Tree, CO 80124
Show 2 more

188 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unsuccessful
NPS
3
NPS
4
Age 31
2 IUI
Male Factor
Uterine Fibroids
Income $100K - $199K
Teacher
1st of 2 Docs
IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
During a polypectomy procedure, Dr. Greene made a rude comment to my mother about “how I was raised” while we were waiting to be wheeled back. While it was meant as a joke it was inappropriate and not the right time. At the clinic, we rarely had face time with Dr. Greene and had very limited interactions that were meaningful or helpful...During consultations our conversations were very rushed. There was little empathy or time for questions along the way. It seemed that he was in a hurry so we in turn felt rushed and like we couldn’t get everything asked that we needed.
The [Conceptions Reproductive Associates] clinic front staff had one member who was very difficult to work with when we were present and trying to make appointments...The PA Amanda Stone was amazing and made me feel very comfortable during our first IUI. The nurse who did our second was very compassionate. Bailey, was a nurse who administered my trigger shot and she was also very kind.
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
During a polypectomy procedure, Dr. Greene made a rude comment to my mother about “how I was raised” while we were waiting to be wheeled back. While it was meant as a joke it was inappropriate and not the right time. At the clinic, we rarely had face time with Dr. Greene and had very limited interactions that were meaningful or helpful.
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
I would recommend that it be someone who doesn’t need a lot of compassion or who isn’t super emotional. As an emotional and sensitive patient, I struggled with his approach at many times.
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
During consultations our conversations were very rushed. There was little empathy or time for questions along the way. It seemed that he was in a hurry so we in turn felt rushed and like we couldn’t get everything asked that we needed.
Describe the protocols Robert Greene used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
Both rounds of IUI were with letrozole, a trigger shot and fresh sperm samples.
Describe your experience with the nursing staff at RMA of Colorado - Conceptions Reproductive Associates.
The PA Amanda Stone was amazing and made me feel very comfortable during our first IUI. The nurse who did our second was very compassionate. Bailey, was a nurse who administered my trigger shot and she was also very kind.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
The clinic front staff had one member who was very difficult to work with when we were present and trying to make appointments. Following a miscommunication on scheduling, she refused to acknowledge when I walked in, and didn’t ask the nursing team to provide me with information following my exam and told me “she sent them home” because I was “late for my appointment”.
Describe the costs associated with your care under Robert Greene at RMA of Colorado - Conceptions Reproductive Associates.
1500 per IUI, (x2) 3000 for polypectomy More fees for initial testing.
What specific things went wrong at RMA of Colorado - Conceptions Reproductive Associates?
  • Lost appointments
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of Colorado - Conceptions Reproductive Associates.
One appointment was misscheduled resulting in difficulty with me coming in “late” and them not having appropriate staff. During both rounds of IUI there was no communication regarding my lab results, and I was asked by nurses during both IUI procedures if I was aware about what they had found previously, making it sound like this should have been verbalized.
3
Doctor
Robert Greene
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
4 of 5
Adaptability
1 of 5
4
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
2 of 5
Scheduling
1 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
9
Age 42 - 43
3 IVF
Diminished Ovarian Reserve
European
Income $500K+
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We very much appreciated that Dr Chiang was upfront about our success rate - she clearly didn't want to give us false hope and explained us all options well. We never felt pressured, talked into something or not well informed when we decided to move ahead. Once we started she was very supportive, great in explaining the processes, available for questions and happy with us along the way when there was good progress
[Conceptions Reproductive Associates] Strengths: Dr. Chiang was great! The ladies at the front desk...each time I went there and called: super, super friendly, always a smile! Lab Personal & ultrasound technician: they were all super friendly... FET nurse was great! Weaknesses: IVF nurses: rather impersonal, partially unprofessional (didn't put in all RXs for meds, gave OK for cycle despite COVID diagnosis). ONLINE PORTAL: oh boy...ANCIENT!!! needs badly an update Scheduling department: twice the scheduling department was supposed to reach out to me for making an appointment - twice they didn't. Each time I ended up calling by myself.
How was your experience with Jasmine Chiang at RMA of Colorado - Conceptions Reproductive Associates?
We very much appreciated that Dr Chiang was upfront about our success rate - she clearly didn't want to give us false hope and explained us all options well. We never felt pressured, talked into something or not well informed when we decided to move ahead. Once we started she was very supportive, great in explaining the processes, available for questions and happy with us along the way when there was good progress.
What's one piece of advice would you give a prospective patient of Jasmine Chiang at RMA of Colorado - Conceptions Reproductive Associates?
Be ready to face the truth - she will tell you the truth - which is great.
During treatment, were you treated like a number or a human with Jasmine Chiang at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Chiang was great - she was very upfront about our chances of success, very straight forward in her approach, explained procedures and options well and she was very supportive throughout the entire time.
Describe the protocols Jasmine Chiang used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
We did 3 rounds of egg retrieval as the reason for infertility was diminished ovarian reserve. We knew upfront that the chances of success were only 11% so my husband and I aligned upfront that we would go for 3 egg retrieval cycles but no more. Since you have to start your second (and third) cycle before you know the outcome of the previous cycle we went through with all three cycles. Out of the 3 cycles we got one healthy embryo from the 2nd round. We did get fertilized embryos from the 1st and 3rd cycle too, however, none made it to day 5.
Describe your experience with your nurse at RMA of Colorado - Conceptions Reproductive Associates.
My IVF nurse was okay. She responded fast via email and she was friendly on the phone but it was all very impersonal. During our 3 IVF cycles various nurses would get in touch with us for instructions. VERY FRUSTRATING was following situation: on the day I was supposed to start the shots for my 2nd egg retrieval round I got a positive COVID result. I had pretty severe symptoms and I talked to one of the nurses if it would be still okay to start the treat or if it would be better to wait. The nurse gave me the "go ahead" and so I started. By the time I had to get my first ultrasound I was miserable and they sent me home right away. I had to cancel the cycle and they told me I should have never started it in first place as having COVID impacts the outcome negatively. I then had to request for refund for medication etc. etc.... I wish that nurse would have consulted with a doctor or her team before advising me! Also, for both, the second and third round of egg retrieval the nurses put in the order for the medication. Since I knew what drugs I needed from the first round I had to get back to them each time to ask them to give me the RX for ALL medications as both times some were missing. Not very professional. Last - my FET nurse - she was GREAT! Very responsive, kind and friendly. Big difference to the rather impersonal IVF nurses.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
Strengths: Dr. Chiang was great! The ladies at the front desk - Michelle & Melissa - each time I went there and called: super, super friendly, always a smile! Lab Personal & ultrasound technician: they were all super friendly and though they really had no personal connection to you they seemed more personal than the IVF nursing staff. FET nurse was great! Weaknesses: IVF nurses: rather impersonal, partially unprofessional (didn't put in all RXs for meds, gave OK for cycle despite COVID diagnosis). ONLINE PORTAL: oh boy...ANCIENT!!! needs badly an update Scheduling department: twice the scheduling department was supposed to reach out to me for making an appointment - twice they didn't. Each time I ended up calling by myself.
What specific things went wrong at RMA of Colorado - Conceptions Reproductive Associates?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at RMA of Colorado - Conceptions Reproductive Associates.
Already mentioned before: - not all RXs weren't put in at two cycles - nurse gave "OKAY" for starting cycle though I had COVID and the cycle needed to be cancelled after all - scheduling department didn't call to make appointments - results of genetic testing of embryo wasn't forwarded to OBGYN
10
Doctor
Jasmine Chiang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unsuccessful
NPS
0
NPS
0
Age 42
European
Income $100K - $199K
Architect
1st of 2 Docs
2 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
If he [Dr. Robert Greene] doesn’t look at your medical history, listen to you, or ask you specific questions go to another clinic. If his only bit of advice is to watch videos of him being interviewed, run away. Don’t waist your time. You don’t have time for his ego. This process is stressful, expensive, and takes a lot you want to be surrounded by good people who care about you. He is fake nice.
It [Conceptions Reproductive Associates] was cheaper than the one we ended up with but felt cold and the front desk wasn’t good commutators. When asked about paying for our genetic testing they gave us a vague answer and seamed upset we asked...We weren’t assigned a specific nurse and were told we wouldn’t have one assigned to us. They were disorganized and didn’t ask us specific questions just gave us generic info.
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
He was extremely condescending and treated us like a number. He never took the time to read my medical history or ask me any questions. He just wanted to know how many children we wanted so that we would only consider Ivf because of my age. Then he gave us a totally unrealistic number that we would have a 85% chance of success. Later doing research and talking to other doctors we learned that a 41 year old women does not have a 85% chance at success and it’s a straight up lie. I left the two meetings with him feeling unheard, disrespectful, and stressed out of my mind. We ended up trying out another clinic and it was 180 degree difference, they listened and didn’t talk down to me (Dr. Greene would only talk to my husband and would talk about me like I wasn’t in the room). The other clinic was more expensive but it really relaxed me because I knew what to expect.
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
If he doesn’t look at your medical history, listen to you, or ask you specific questions go to another clinic. If his only bit of advice is to watch videos of him being interviewed, run away. Don’t waist your time. You don’t have time for his ego. This process is stressful, expensive, and takes a lot you want to be surrounded by good people who care about you. He is fake nice.
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
I spend weeks getting my paperwork together and then going through tests to see Dr. Greene. When we showed up for our diagnosis consultation he just pulled up a generic power point then pointed out what a uterus looks like and explained the basics of conserving a child. It was so disappointing and he was so condescending. When I asked him specific questions about my treatment or concerns I had he gave me generic responses. The conversations hit a all time low when I asked him about my endometriosis. He mansplained to me that I should have serious period pain (which I don’t, not all women with endrometrosis has major period pain, some of us have period at different times and different ways). It was so bad, he asked what number I would give my period and then when I gave a number, he said he would increase it because I would say it was lower later. WTF!?! What doctor tells a patient how they are feeling then doesn’t trust when the patient tells them. He never asked what symptoms I actually have or what they found when they diagnosed me. I had sent in my medical records but he didn’t bother to read it. All he wanted me to do was watch videos of him getting interviewed mansplaining endrometrosis to some super fan of his. It was the worst experience I have ever had with a doctor.
Describe your experience with the nursing staff at RMA of Colorado - Conceptions Reproductive Associates.
We weren’t assigned a specific nurse and were told we wouldn’t have one assigned to us. They were disorganized and didn’t ask us specific questions just gave us generic info.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
It was cheaper than the one we ended up with but felt cold and the front desk wasn’t good commutators. When asked about paying for our genetic testing they gave us a vague answer and seamed upset we asked.
0
Doctor
Robert Greene
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
8
NPS
8
Age 41 - 42
1 IVF
PCOS
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
1st of 3 Docs
1 IUI With Other Docs
Donor Eggs With Other Docs
Neutral
Neutral
Successful
Dr Greene was very kind and professional with myself and my husband...Dr. Green broke down the treatments and outcomes so that both of us would understand them and made us feel very welcome and a part of the Conceptions family.... be honest with him about how you need things explained. Also, don’t be afraid to ask the why questions...
The nursing staff [at Conceptions Reproductive Associates] has always been wonderful with me very kind and understanding when we had setbacks and very elated when we experienced joy. While we are currently in the middle of a treatment we cannot show enough gratitude to how wonderful the team and conceptions has been...having in-house ultrasounds and lab work is wonderful, however sometimes as a self pay patient the cost can be a little hard to swallow....
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Greene was very wonderful as a physician. He understood what myself and my husband both needed in order to make an informed decision regarding our treatments and the way we would like to proceed. The nursing staff has always been wonderful with me very kind and understanding when we had setbacks and very elated when we experienced joy. While we are currently in the middle of a treatment we cannot show enough gratitude to how wonderful the team and conceptions has been.
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
One piece of advice that I would give a prospective patient of Dr. Greene’s would be to be honest with him about how you need things explained. Also, don’t be afraid to ask the why questions.
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr Greene was very kind and professional with myself and my husband. He answered all the questions that we had with the information he was able to provide. Dr Greene understood that I work in the medical field so I have a basic Knowledge of terms and treatments, however that my husband did not work in the medical field but was very technically savvy. Dr. Green broke down the treatments and outcomes so that both of us would understand them and made us feel very welcome and a part of the Conceptions family.
Describe the protocols Robert Greene used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
Since I am an older patient of Dr. Greene, He understood and explained that treatments and protocols may change. I do remember that between our IUI and IVF cycle Dr. Greene did make sure that my thyroid levels and my PCOS are being treated by constantly getting blood work done and making sure that my medication’s are correct.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
Conceptions has been the only clinic that we have experience. Our weight was shorter for a consultation then with other clinics in our area. I would say that having in-house ultrasounds and lab work is wonderful, however sometimes as a self pay patient the cost can be a little hard to swallow
Describe the costs associated with your care under Robert Greene at RMA of Colorado - Conceptions Reproductive Associates.
My husband and I are self-pay patient so the cost was something that we needed to prepare for. We are hoping that soon our insurance company will cover fertility treatments, but conceptions was willing to work with us on payments.
8
Doctor
Robert Greene
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 32 - 33
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $200K - $499K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Greene was very helpful and took the time to explain the procedures and IVF protcol in laymen's terms. He's clearly very knowledgable and experienced with the science. He was always very friendly and optimistic which help me stay positive. He's down to earth and treated me very well...always familiar with me and my specific case.
Dr. Greene and medical staff catered treatment to my specific needs. They were always familiar with me and my specific case. The staff always treated me well and remembered me when I was in the office...One weakness with this [Conception Reproductive Associates] clinic is that they could improve upon educating patients about what to expect and how to do the injections. We didn't always understand what each step was for and why we were necessarily doing it. Strengths for the clinic are that all of the staff we interacted with were very friendly and responsive to any questions we had. Some staff seemed to remember us each time we went so it felt more personalized. Dr. Greene was always so positive!
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Greene was very helpful and took the time to explain the procedures and IVF protcol in laymen's terms. He's clearly very knowledgable and experienced with the science. He was always very friendly and optimistic which help me stay positive. He's down to earth and treated me very well.
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Stay Positive
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Greene and medical staff catered treatment to my specific needs. They were always familiar with me and my specific case. The staff always treated me well and remembered me when I was in the office
Describe the protocols Robert Greene used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
I was diagnosed with Diminished Ovarian Reserve with poor egg quality. As a result, Dr. Green had us do Duo Stimulation. The first round of IVF stimulation meds involved using Omnitrope and Menopur injections the first several days of the cycle in the morning. In the evenings he had me do Gonal-F injections. Part way through the cycle he added a Menopur injection to the evening injections. We then triggered when instructed and had our first egg retrieval. Due to not having any viable embryos from the first round of IVF injections, Dr. Greene changed up the medication protocol for the second round of IVF injections by increasing the amount of Menopur injected during the cycle. We increased the Menopur injections in the morning as well as the evenings. Everything else was essentially the same. It is from this cycle that we were able to get one genetically normal embryo.
Describe your experience with your nurse at RMA of Colorado - Conceptions Reproductive Associates. (Assigned nurse: Veronica, Cate)
My nurse would be the one to call me every day to inform me of the medication instructions each day. She was very compassionate and responsive to any questions or concerns that I had during the cycles. When I needed more medication she would do her best to see if they had any donated medications they could provide me with as we were self-pay. The nursing staff was very nice each time I went in for my daily blood draw and ultrasound. One nurse and one sonographer would always remember me. One nurse remembered me day to day and even after the transfer she remembered who I was and details about my specific situation.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
One weakness with this clinic is that they could improve upon educating patients about what to expect and how to do the injections. We didn't always understand what each step was for and why we were necessarily doing it. Strengths for the clinic are that all of the staff we interacted with were very friendly and responsive to any questions we had. Some staff seemed to remember us each time we went so it felt more personalized. Dr. Greene was always so positive!
Describe the costs associated with your care under Robert Greene at RMA of Colorado - Conceptions Reproductive Associates.
We had medication costs, doctor fees, ultrasounds, lab work, coordination fees, trial embryo transfers and other tests to rule out any other potential complications when it came time for the transfer.
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Colorado - Conceptions Reproductive Associates.
Because we were only able to get one embryo from our two rounds of IVF cycles, we only had the option to transfer one embryo.
What specific things went wrong at RMA of Colorado - Conceptions Reproductive Associates?
  • Failed to call with results
Describe the specific things that went wrong at RMA of Colorado - Conceptions Reproductive Associates.
There was one instance in which I was not called with lab results and whether or not I was good to start medications from the trial embryo transfer cycle. I contacted them (late in the afternoon) and they responded the next morning saying that their analyzer malfunctioned and produced results late. Luckily, I took one medication (it was an estrogen pill) and they said that was good because everything was good to go.
10
Doctor
Robert Greene
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
8
NPS
5
Age 29 - 30
1 Fertility Medications
Anovulation
Diminished Ovarian Reserve
Endometriosis
European
Income $100K - $199K
Graphic Designer
Only Doc Seen
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
Dr. Chiang is incredibly kind and also professionally honest. We were scheduled to do an IUI but she called us to set up a consultation and let us know that my remaining ovary is not attached to a tube. We appreciated her honesty that an IUI probably wasn't the solution - she has been incredibly transparent throughout this process which I really appreciate.
My biggest gripe [about Conceptions Reproductive Associates] is billing. They are VERY shady and impossible to work with. I understand this is a business but navigating infertility is so stressful alone. I have nothing kind to say about the ladies in billing. The office staff, nurses, techs and Dr. Chiang have all been incredible.
How was your experience with Jasmine Chiang at RMA of Colorado - Conceptions Reproductive Associates?
The biggest struggle with this entire process has been the money. Dr. Chiang is very good at explaining all of the options and how realistic they are on the medical side. We were unaware of our medication cost and were honestly derailed by that. Ideally clinics can give a range for medication cost. I wish Dr. Chiang had given us a number.
What's one piece of advice would you give a prospective patient of Jasmine Chiang at RMA of Colorado - Conceptions Reproductive Associates?
Know what questions you want to ask! She appreciates it and is very good at answering. Also be firm with requesting a range for medication cost. They know the ballpark of what things are monetarily and what you may need.
During treatment, were you treated like a number or a human with Jasmine Chiang at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Chiang is incredibly kind and also professionally honest. We were scheduled to do an IUI but she called us to set up a consultation and let us know that my remaining ovary is not attached to a tube. We appreciated her honesty that an IUI probably wasn't the solution - she has been incredibly transparent throughout this process which I really appreciate.
Describe the protocols Jasmine Chiang used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
N/A - We haven't been able to do anything because of the financial burden.
Describe your experience with the nursing staff at RMA of Colorado - Conceptions Reproductive Associates.
Every nurse I have spoken to has been kind - like I said we haven't really done anything yet. One nurse did ask if we were excited - which I felt was a weird question. So far I really don't have much to go off of.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
My biggest gripe is billing. They are VERY shady and impossible to work with. I understand this is a business but navigating infertility is so stressful alone. I have nothing kind to say about the ladies in billing. The office staff, nurses, techs and Dr. Chiang have all been incredible.
Describe the costs associated with your care under Jasmine Chiang at RMA of Colorado - Conceptions Reproductive Associates.
I believe the consults are around $395. Ultrasounds and blood tests range from $80-200.
What specific things went wrong at RMA of Colorado - Conceptions Reproductive Associates?
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of Colorado - Conceptions Reproductive Associates.
No one was helpful about costs. We have felt blindsided multiple times and have had little to no support with answers.
8
Doctor
Jasmine Chiang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
5
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 31 - 32
Male Factor
European
Latinx
Income $100K - $199K
Entrepreneur
3rd of 3 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Greene as a very warm and positive presence. He is very informative and explains the IVF process in a way that is thorough and easy to comprehend. He truly cares about us as human beings and has instilled hope in our quest to build our family...he does not believe one size fits all. I am confident that our protocol is unique to our situation and our families needs.
The strengths of the [Conceptions Reproductive Associates] clinic is that everyone is very responsive and genuinely wants to see you succeed. We have had nothing but great experiences at the Lafayette office so far :) My advice is that if you have a wiatjon or do not understand something - make the call. Nurses and staff are always there to help!
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Greene as a very warm and positive presence. He is very informative and explains the IVF process in a way that is thorough and easy to comprehend. He truly cares about us as human beings and has instilled hope in our quest to build our family.
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Green is very personable but also doesn’t shy away from explaining the facts and research. Always advocate for your needs and ask questions along the way!
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Greene makes us feel like our story and concerns are important and takes the time to actually listen to our concerns. He is warm and empathetic!
Describe the protocols Robert Greene used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
We are in the middle of our first IVF with ICSI a cycle to support our struggles with male factor. Dr. Greene takes into account your specific labs and tailors your protocol to meet your individual needs - he does not believe one size fits all. I am confident that our protocol is unique to our situation and our families needs.
Describe your experience with your nurse at RMA of Colorado - Conceptions Reproductive Associates. (Assigned nurse: Lyndsay Dole)
Our nurse has been amazing - very supportive, attentive to detail & very organized. We have full confidence in Lindsay’s nursing care and feel held throughout this process. She is easy to communicate with and always responds in a timely manner.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
The strengths of the clinic is that everyone is very responsive and genuinely wants to see you succeed. We have had nothing but great experiences at the Lafayette office so far :) My advice is that if you have a wiatjon or do not understand something - make the call. Nurses and staff are always there to help!
Describe the costs associated with your care under Robert Greene at RMA of Colorado - Conceptions Reproductive Associates.
Our insurance did not cover treatment. Our out of pocket cost for our IVF cycle came out to about $22,000 (this includes unlimited blood draws, ultrasounds, hysterectomy, egg retrieval, PGT testing and transfer). This price does not include the cost of medication.
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Colorado - Conceptions Reproductive Associates.
Dr, Green prefers single embryo transfer as his philosophy is supporting us in having a low risk healthy pregnancy.
10
Doctor
Robert Greene
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
9
NPS
9
Age 33 - 34
2 IUI
1 IVF
Male Factor
European
Income $200K - $499K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Greene really listened to us and our family goals...[He] was pretty conservative with meds for my egg retrieval, which initially was a bit scary, but everything worked out...If you need something from him, send him an email- he is super responsive via email...I was borderline PCOS, and he was concerned that I would develop OHHS. Because of that, he kept my meds lower, believing that fewer eggs would mean higher quality. He was right
[the Conceptions nurse] basically held my hand through every single step. She answered every single email and calmed all of my fears...Monitoring appointments were easy- I knew I could get in quickly if I went early in the morning...I was so grateful that they ran all the tests and then some. Don't be afraid to advocate for more testing if you think something else should be run..
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
We were a pretty straightforward case, which made our treatment plan pretty standard. Dr. Greene was pretty conservative with meds for my egg retrieval, which initially was a bit scary, but everything worked out. Dr. Greene is super thorough and does a good job checking all the boxes. His transfer nurses (Kristine!) are amazing and super responsive.
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
IVF takes so much time, so do not expect this process to go quickly. The timeframes given to you by Dr. Greene are best case scenario. If you need something from him, send him an email- he is super responsive via email. He's also optimistic, so don't be afraid to push him to give you more realistic expectations.
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Greene really listened to us and our family goals. He was responsive to emails, which I appreciated.
Describe the protocols Robert Greene used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
I was on an antagonist protocol with low doses of everything (37.5 of menopur and an equivalent dose of gonal f). I was borderline PCOS, and he was concerned that I would develop OHHS. Because of that, he kept my meds lower, believing that fewer eggs would mean higher quality. He was right- out of 12 eggs, we ended up with 5 PGT normal embryos.
Describe your experience with your nurse at RMA of Colorado - Conceptions Reproductive Associates. (Assigned nurse: Kristine )
Kristine was so, so kind. She basically held my hand through every single step. She answered every single email and calmed all of my fears. She was my biggest cheerleader, and I will forever be grateful for her.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
Conceptions is super thorough when it comes to testing. I was so grateful that they ran all the tests and then some. Don't be afraid to advocate for more testing if you think something else should be run.
Describe your experience with your monitoring appointments at RMA of Colorado - Conceptions Reproductive Associates.
Monitoring appointments were easy- I knew I could get in quickly if I went early in the morning. I appreciated this, because it allowed for flexibility with my job.
Describe the costs associated with your care under Robert Greene at RMA of Colorado - Conceptions Reproductive Associates.
We had insurance coverage, so our costs were relatively low. We were very fortunate to never deal with billing.
9
Doctor
Robert Greene
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
9
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 33
1 IVF
Male Factor
PCOS
European
Ashkenazi Jewish
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Doctor Greene is incredibly science-minded...sent emails with evidence/science behind his decisions. None of our appointments felt rushed, and he always was prepared with information to share and test results...I added on HGH, intralipids, and probiotics to my FET protocol. Some of these are more experimental and we discussed them together...the nurses handle everything wonderfully and he was always responsive by email...
[nurses at Conceptions Reproductive Associates] Lindsay (ER) and Jessica (FET) were so great!! They answered all of my emails...if a question was urgent the nurse line always called me back promptly. Lindsay was so reassuring during the egg retrieval process when I had a million questions...phlebotomy was amazing. No pain, always made me feel comfortable, hardly ever had to wait more than a few minutes...
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Doctor Greene is incredibly science-minded. He is following the latest research to give his patients the best possible outcome. He is very confident and warm. We only had three appointments to discuss treatment throughout, but the nurses handle everything wonderfully and he was always responsive by email.
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Trust the process! He knows what he’s doing.
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Doctor Greene sent emails with evidence/science behind his decisions. None of our appointments felt rushed, and he always was prepared with information to share and test results.
Describe the protocols Robert Greene used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
I added on HGH, intralipids, and probiotics to my FET protocol. Some of these are more experimental and we discussed them together.
Describe your experience with your nurse at RMA of Colorado - Conceptions Reproductive Associates. (Assigned nurse: Lindsay, Jessica)
Lindsay (ER) and Jessica (FET) were so great!! They answered all of my emails. I think they each worked 4 days a week and I could never remember which day off it was but if a question was urgent the nurse line always called me back promptly. Lindsay was so reassuring during the egg retrieval process when I had a million questions!
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
Strengths: phlebotomy was amazing. No pain, always made me feel comfortable, hardly ever had to wait more than a few minutes. Weaknesses: the front office people in Littleton never wore masks when walking through the lobby or to the kitchen area. Handyman(?) also wasn’t wearing a mask walking around the office. Very disrespectful when you had ME sign a consent to not get covid or I’d be out $15,000. Front desk woman at Lafayette always wore her mask below her nose. Haven’t seen her in the last few weeks but always made me uncomfortable. I’m vaccinated and a nurse and wear my mask properly I expect that same respect from all healthcare professionals.
Describe the costs associated with your care under Robert Greene at RMA of Colorado - Conceptions Reproductive Associates.
Probably close to $20,000
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Colorado - Conceptions Reproductive Associates.
Dr. Greene (I believe?) assessed this on a case by case basis. I initially wanted to try for twins, and after discussing the risks, I decided to go with one embryo. I am glad I trusted Dr. Greene’s advice because he is the expert.
What specific things went wrong at RMA of Colorado - Conceptions Reproductive Associates?
  • Failed to consider drug intolerance
Describe the specific things that went wrong at RMA of Colorado - Conceptions Reproductive Associates.
They ordered doxycycline when I am allergic to it. I am not upset because it is also my responsibility to check everything over and we changed it to another antibiotic.
10
Doctor
Robert Greene
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
NPS
0
NPS
0
Age 30
1 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
Teacher
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Grindler pushed us into IVF, even though insurance would cover IUI. She pushed extra expensive tests in us, that we could have done with our OB. [she] didn’t tailor a protocol for us, she used the one size fits all approach, and just kept upping the dose of medicine...We saw her 4 times total. We asked about IUI, because insurance covered it. Grindler was very dismissive. Telling us our only chance was IVF
Our FET nurse was very communicative and helpful/compassionate...Conceptions is not transparent with billing or cost...I was told by the billing department that we would be charged Max $28,000, in the end we paid $35,000...Conceptions doesn’t tailor their protocol to a person, they use a one size fits all approach..
How was your experience with Natalia Grob at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Grindler is very cold, and treats patients as a number. We saw her 4 times total. We asked about IUI, because insurance covered it. Grindler was very dismissive. Telling us our only chance was IVF. Even though I got pregnant AFTER ivf failed. Conceptions just cares about money, not people. They prey on the desperate.
What's one piece of advice would you give a prospective patient of Natalia Grob at RMA of Colorado - Conceptions Reproductive Associates?
Do your research, they try and “sell” you things you don’t need. Be aware of your diagnosis and what protocols work for you. If IVF fails, don’t go back to get tested, they will charge you and arm and leg.
During treatment, were you treated like a number or a human with Natalia Grob at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Grindler pushed us into IVF, even though insurance would cover IUI. She pushed extra expensive tests in us, that we could have done with our OB. Grindler didn’t tailor a protocol for us, she used the one size fits all approach, and just kept upping the dose of medicine.
Describe the protocols Natalia Grob used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
Antagonist Protcol, ICSI, day 6 FET transfer, endometrial scratch, ovarian cyst draining. We were told I don’t have many eggs and the antagonist protocol would work best. I had a cyst on my ovary that had to be drained.) We got 4 eggs from 9 follicles, 1 was mature. The one made it to day 6 blastocyst. We PGS tested it normal. Grindler said that an endometrial scratch would make my uterus “fluffy” and more likely to stick. It didn’t stick. It failed.
Describe your experience with your nurse at RMA of Colorado - Conceptions Reproductive Associates. (Assigned nurse: Sarah )
The nurses were nice, but gave us the wrong dosage for the trigger shot, after calling the emergency number she called back and apologized. I thought I would be talking with Sarah the whole time, but only talked to her 3 out of 8 times. Our FET nurse was very communicative and helpful/compassionate.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
Most unethical place I have ever been. I was told by the billing department that we would be charged Max $28,000, in the end we paid $35,000. We were told to go straight to IVF, even though our insurance covered IUI, our “only chance to have a baby.” At 29 years old, IVF failed miserably... after all the emotions, money and time... and we didn’t get any sympathy just told to do more tests. Instead of being transparent and letting us know these tests weren’t covered and hundreds of dollars, Dr. Grindler ordered more and more. Conceptions doesn’t tailor their protocol to a person, they use a one size fits all approach. They prey on the desperate and leech as much money as they possibly can. We were just another number. And after being told it was “impossible” for me to get pregnant naturally, I fell pregnant. I would never recommend Conceptions to anyone.
Describe the costs associated with your care under Natalia Grob at RMA of Colorado - Conceptions Reproductive Associates.
We got quoted Max $28,000 we paired well over $35,000
What specific things went wrong at RMA of Colorado - Conceptions Reproductive Associates?
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of Colorado - Conceptions Reproductive Associates.
Conceptions is not transparent with billing or cost. For self pay patients like me, I had outrageous unknown large bills come in after the failed IVF. Conceptions had me thinking that IVF was the only way I could have kids. Even though I got pregnant AFTER IVF. Conceptions wouldn’t let me switch doctors. Patients are just numbers and Conceptions is a scam.
0
Doctor
Natalia Grob
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
2 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
2 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
NPS
0
NPS
0
Age 41
1 IVF
Income $100K - $199K
Architect
1st of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Robert Greene] automatically assumes you will do minimum of 2 IVF with them! He retrieved the eggs when it was late, and instead of taking responsibility, he mentioned that if the eggs were good, they would properly be fertilized even if they are were post-mature. He then tried to push us to use donor eggs...you can hardly talk to your nurse or doctor. I have not seen doctor Greene or my nurse AT ALL during the whole IVF process, never talk to doctor even on phone, and my nurse maximum talked 1-2 minutes on phone. Horrible experience! 2 days before retrieval doctor Greene sent an email in which he literary asked me to make decision with my nurse about the date of egg retrieval, and he forced me to make decision without giving me enough information. Be careful, Conception is cheaper option compare to other clinics, but you get what you
For all my IUI rounds [at Conceptions Reproductive Associates], the estimated dates to conduct the final step were all wrong. After doing IUI for 3 times and having the pattern of my ovulation, still they were wrong in their calculation for ovulation dates. You need to double check their dates and discuss it with them. Lots of work and stress for you! The sensitive IVF treatment we received was not tailored to our specific situation. The procedure we received was a blind and general one. When we discuss this matter with Dr Greene, he said they only customize the treatment for the second round of IVF! He automatically assumes you will do minimum of 2 IVF with them! He retrieved the eggs when it was late, and instead of taking responsibility, he mentioned that if the eggs were good, they would properly be fertilized even if they are w
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
3IUI and one IVF was all bad experiences at Conception. It is more of a business than a medical centre. For all my IUI rounds, the estimated dates to conduct the final step were all wrong. After doing IUI for 3 times and having the pattern of my ovulation, still they were wrong in their calculation for ovulation dates. You need to double check their dates and discuss it with them. Lots of work and stress for you! The sensitive IVF treatment we received was not tailored to our specific situation. The procedure we received was a blind and general one. When we discuss this matter with Dr Greene, he said they only customize the treatment for the second round of IVF! He automatically assumes you will do minimum of 2 IVF with them! He retrieved the eggs when it was late, and instead of taking responsibility, he mentioned that if the eggs were good, they would properly be fertilized even if they are were post-mature. He then tried to push us to use donor eggs. Though another center, successfully developed 2 embryos with our own eggs and sperms. This center is a business department. Everyone is nice and responsive before your big IVF payment. But once you paid for IVF, you can hardly talk to your nurse or doctor. I have not seen doctor Greene or my nurse AT ALL during the whole IVF process, never talk to doctor even on phone, and my nurse maximum talked 1-2 minutes on phone. Horrible experience! 2 days before retrieval doctor Greene sent an email in which he literary asked me to make decision with my nurse about the date of egg retrieval, and he forced me to make decision without giving me enough information. Be careful, Conception is cheaper option compare to other clinics, but you get what you pay for! More importantly, they are not part of SART or reporting to such professional bodies, so in case of the mistakes they commit along the way, you can not report them to professional bodies. See other clinics before commit to Conception! it totally do worth it.
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
3IUI and one IVF was all bad experiences at Conception. It is more of a business than a medical centre. For all my IUI rounds, the estimated dates to conduct the final step were all wrong. After doing IUI for 3 times and having the pattern of my ovulation, still they were wrong in their calculation for ovulation dates. You need to double check their dates and discuss it with them. Lots of work and stress for you! The sensitive IVF treatment we received was not tailored to our specific situation. The procedure we received was a blind and general one. When we discuss this matter with Dr Greene, he said they only customize the treatment for the second round of IVF! He automatically assumes you will do minimum of 2 IVF with them! He retrieved the eggs when it was late, and instead of taking responsibility, he mentioned that if the eggs were good, they would properly be fertilized even if they are were post-mature. He then tried to push us to use donor eggs. Though another center, successfully developed 2 embryos with our own eggs and sperms. This center is a business department. Everyone is nice and responsive before your big IVF payment. But once you paid for IVF, you can hardly talk to your nurse or doctor. I have not seen doctor Greene or my nurse AT ALL during the whole IVF process, never talk to doctor even on phone, and my nurse maximum talked 1-2 minutes on phone. Horrible experience! 2 days before retrieval doctor Greene sent an email in which he literary asked me to make decision with my nurse about the date of egg retrieval, and he forced me to make decision without giving me enough information. Be careful, Conception is cheaper option compare to other clinics, but you get what you pay for! More importantly, they are not part of SART or reporting to such professional bodies, so in case of the mistakes they commit along the way, you can not report them to professional bodies. See other clinics before commit to Conception! it totally do worth it.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
It is more of a business than a medical centre. The treatment you receive will not be tailored to your specific situation. They assume you will do several round of treatments with them! Everyone is nice and responsive before your big IVF payment. Conception is cheaper option compare to other clinics, but you get what you pay for! More importantly, they are not part of SART or reporting to such professional bodies, so in case of the mistakes they commit along the way, you can not report them to professional bodies. See other clinics before commit to Conception! it totally do worth it.
What specific things went wrong at RMA of Colorado - Conceptions Reproductive Associates?
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of Colorado - Conceptions Reproductive Associates.
After egg retrieval, the clinic/lab did not inform me about result of egg fertilization. They called me day 2 and 3, with good news of fertilized eggs, yet they did not call with the end result. I needed to call and found out there were no viable embryos.
0
Doctor
Robert Greene
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
2 of 5
Adaptability
3 of 5
0
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
7
NPS
9
Age 36 - 37
1 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Grindler is straightforward, she doesn't really sugar coat things. She did give my husband and I ample time to ask questions, email with questions and book follow up appointments to get our needs met...I was given a fairly straightforward protocol- menopur in the morning & gonal f in the evening. The closer we got to egg retrieval the doses increased..
Monitoring appointments [at Conceptions Reproductive Associates] were pretty quick, they have a good process set up. I was in & out in 15 minutes most mornings...We had 12 eggs retrieved, 7 fertilized normally and 4 embryos that are genetically normal...IVF was $18,775 and stimulation medication was $7170. We have not done our frozen embryo transfer yet, so I am unsure of the cost of meds.
How was your experience with Natalia Grob at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Grindler seems to know her stuff and took the time to answer all of our questions. If anything, communication can feel a little scripted, which I tried to look past as I don't need a best friend in a doctor; just the facts and someone who has my best interests in mind.
What's one piece of advice would you give a prospective patient of Natalia Grob at RMA of Colorado - Conceptions Reproductive Associates?
Know that you'll only see the doctor a handful of times. Your IVF nurse is your main point person after you commit to treatment.
During treatment, were you treated like a number or a human with Natalia Grob at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Grindler is straightforward, she doesn't really sugar coat things. She did give my husband and I ample time to ask questions, email with questions and book follow up appointments to get our needs met. She isn't the warm, fuzzy, outwardly friendly doctor, but I was fine with that.
Describe the protocols Natalia Grob used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
We have been diagnosed with unexplained infertility. I was given a fairly straightforward protocol- menopur in the morning & gonal f in the evening. The closer we got to egg retrieval the doses increased. My husband took sperm enhancing vitamins for 4 months before our retrieval. We had 12 eggs retrieved, 7 fertilized normally and 4 embryos that are genetically normal. I am 36; Dr. Grindler was hoping for 2 genetically normal embryos, so we were very excited to receive 4.
Describe your experience with your nurse at RMA of Colorado - Conceptions Reproductive Associates. (Assigned nurse: Sarah)
My hunch is your nurse at Conceptions can be hit or miss. Initially I had a different nurse who seemed to only work part time. It was difficult to get an email back from her (and I received a lot of out of office replies with no information on how to contact someone else). However, that nurse was let go at the start of Covid-19, so I was assigned a different nurse- Sarah. Sarah has been fantastic- very communicative, friendly, easy to get a hold of and even send me nice congratulatory messages.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
Just about everyone at Conceptions has been incredibly kind and friendly. However, because I was in the middle of stimulation when Covid-19 starting shutting the country down, I was pretty disappointed (and angry at times) about the lack of transparency the clinic shared. I was incredibly fearful that my egg retrieval would be cancelled (and all the money and medication would be down the drain). That did not happen, however it took me poking around on Conceptions social media accounts to find out what they had been telling patients. I was floored that there hadn't been pro-active email communication to all current patients (and there still hasn't been). Yes, they have some more general statements on their website; but their facebook page is where they post videos, host Q&A sessions, etc. For someone who is rarely on social media, I was angry that this is how I was supposed to be getting information about an incredibly unknown situation. It is very poor form and I would urge Conceptions to really think about patient communication holistically and how to get messages out to ALL of their patients when necessary. A few days before my egg retrieval, I ended up emailing Dr. Grindler who shot me back a fairly scripted email about the status of the clinic; which I appreciated, but honestly, I shouldn't have needed to ask for. It should have happened multiple times throughout my IVF treatment because of the uncertainty of what was happening in the country at the time. I understand that going through IVF during Covid-19 is a unique experience, but it did show me some major gaps in Conceptions communication style.
Describe your experience with your monitoring appointments at RMA of Colorado - Conceptions Reproductive Associates.
Monitoring appointments were pretty quick, they have a good process set up. I was in & out in 15 minutes most mornings.
Describe the costs associated with your care under Natalia Grob at RMA of Colorado - Conceptions Reproductive Associates.
IVF was $18,775 and stimulation medication was $7170. We have not done our frozen embryo transfer yet, so I am unsure of the cost of meds.
Describe Natalia Grob's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Colorado - Conceptions Reproductive Associates.
She was very straightforward about the risks of a multiple embryo transfer and strongly advised against it. We were 100% on the same page.
7
Doctor
Natalia Grob
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
9
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 45 - 46
Diminished Ovarian Reserve
Ashkenazi Jewish
Middle Eastern
Income $0 - $49K
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Greene] is a big believer of research from all over the world and open minded to suggestions. He tailors the treatment to you, no one treatment fits all. i had many setbacks due to my DOR and my age but he pushed me to believe that everything is possible and he wont give up on me. ... He recommends at my age (45) to transfer 1 ... Dr. Greene has responded to all my emails, answer all my questions and explain all the options and all the steps during this journey. He is kind and informative, open minded and extremely invested.
The whole staff has been very understanding especially during this tough times. I will highly recommend Conceptions [Reproductive Associates] and especially dr. Greene, give them a call ans schedule a consultation so you can get a feel for yourself. ... FET cycle $9330 and meds costs around $1300, Miscellaneous $500, Embryo adoptions $400 for storage for a year (legal cost are not with the clinic)
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Greene has been very open about his and his wife struggles and the IVF journey they had to take. He is a big believer of research from all over the world and open minded to suggestions. He tailors the treatment to you, no one treatment fits all. i had many setbacks due to my DOR and my age but he pushed me to believe that everything is possible and he wont give up on me.
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
He has a direct line to him (emails are the best and he always response) use it, ask all the questions in world and listen to him.
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Greene has responded to all my emails, answer all my questions and explain all the options and all the steps during this journey. He is kind and informative, open minded and extremely invested.
Describe the protocols Robert Greene used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
IUI was a strait forward cycle, clomid with prenatal and estrogen/progeterone pills and ovidrel trigger shot. My FET: Lupron, Estrogen patches, PIO, Estrace, Synthroid (to control thyroids due to meds), Metformin (to control sugar levels and proven to help implantation) Prenatal with extra vit D (I have vit D deficiency), and pregnyl trigger shot. Although i had a miscarriage is was due to embryo not developing not me so dr. Greene believes next cycle will be the same.
Describe your experience with your nurse at RMA of Colorado - Conceptions Reproductive Associates. (Assigned nurse: Stacy)
Stacy has been by my side since i was transferred to the FET team. Was available at all time and always answer my emails and phone calls. Extremely knowledgeable
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
The only weakness is location is a bit far from house, but they have been very accommodating and let me do many tests at my clinic in my city. The whole staff has been very understanding especially during this tough times. I will highly recommend Conceptions and especially dr. Greene, give them a call ans schedule a consultation so you can get a feel for yourself.
Describe the costs associated with your care under Robert Greene at RMA of Colorado - Conceptions Reproductive Associates.
FET cycle $9330 and meds costs around $1300, Miscellaneous $500, Embryo adoptions $400 for storage for a year (legal cost are not with the clinic)
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Colorado - Conceptions Reproductive Associates.
He recommends at my age (45) to transfer 1
10
Doctor
Robert Greene
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2020, Unsuccessful
NPS
8
NPS
5
Age 31 - 32
1 IVF
Diminished Ovarian Reserve
European
Income $0 - $49K
Only Doc Seen
Neutral
Doesn't Recommend
Unsuccessful
Dr Grindler was kind and empathetic but at times a little scripted. Some of the information provided was clearly often delivered in the same manner. I did feel like she cared though. She did not do my retrieval as another doctor handled them that day. It was strange to meet a doctor that day after anesthesia had been started but understandable...When my retrieval failed to give us any eggs she called me that afternoon to tell us how sorry she was
The clinic's [Conceptions Reproductive Associates] strengths are the doctors, nurses, receptionists, and techs...The doctors are very good at their job but you don't see them often. The billing department has been a nightmare. I'm more then 4 months out from a procedure and still trying to get back a refund owed to me for medical work that wasn't done...My husband was not in the recovery room with me after my retrieval. They failed to tell him that it had failed. I was still fairly drugged when they sent me out to him and had to try to explain what happened to him myself as we were driving away. Our doctor and nurse were not there and very apologetic when we told them.
How was your experience with Natalia Grob at RMA of Colorado - Conceptions Reproductive Associates?
I felt comfortable with Dr Grindler. She was a little scripted at times. I liked her more than my husband did. He didn't like that she sounded rehearsed at times. Despite the occasional rehearsed answer I really liked her and felt like she was very empathetic. When my retrieval failed to give us any eggs she called me that afternoon to tell us how sorry she was. She is very knowledgeable and I felt like I could trust her advice. She was not the doctor that did my retrieval as the clinic rotates those by day.
What's one piece of advice would you give a prospective patient of Natalia Grob at RMA of Colorado - Conceptions Reproductive Associates?
I would suggest making sure you ask any questions that you have. She is happy to talk through them if you ask. Do to how the clinic is run you won't see her much so be prepared for that going in.
During treatment, were you treated like a number or a human with Natalia Grob at RMA of Colorado - Conceptions Reproductive Associates?
Dr Grindler was kind and empathetic but at times a little scripted. Some of the information provided was clearly often delivered in the same manner. I did feel like she cared though. She did not do my retrieval as another doctor handled them that day. It was strange to meet a doctor that day after anesthesia had been started but understandable.
Describe the protocols Natalia Grob used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
I have diminished ovarian reserve so I was on a high protocol of injections to give us the best chance of retrieving mature eggs. She did not believe that IUI would be successful so we went straight to IVF. We had one underdeveloped egg and one damaged egg at retrieval and no viable eggs. If we do a second round of IVF with Dr Grindler it will be even higher.
Describe your experience with your nurse at RMA of Colorado - Conceptions Reproductive Associates. (Assigned nurse: Sarah)
Due to covid I didn't see my nurse in person until after our retrieval. The nurses were dealing with shortened hours due to covid as well. There were a couple times were I felt frustrated that it took longer than usual to get ahold of my nurse but that was not her fault. The nurses were amazing during a very difficult time. I felt immensely supported by my nurse. She was incredibly knowledgeable and helpful.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
The clinic's strengths are the doctors, nurses, receptionists, and techs. They are very kind and welcoming. The woman who did my blood work and ultrasounds were amazing. They were so kind and very good at their jobs. They really care. The nurses are incredible, they are so kind and knowledgeable. The doctors are very good at their job but you don't see them often. The billing department has been a nightmare. I'm more then 4 months out from a procedure and still trying to get back a refund owed to me for medical work that wasn't done. It's bad enough to make me seriously consider moving clinics despite how much I like the medical staff. Also, some of the staff did not handle the covid changes well. We were required to take a 4 hour virtual class that promised to teach us how to administer shots and ended up being more of an orientation for people new to the clinic. We had to depend on supplemental videos for the things we really needed. The 4 hour class was a waste for us. They also failed to deliver the news of our retrieval failing to my husband. Due to covid he was not in the recovery room with me and they forgot about him. My doctor and nurse were not responsible for those problems though. I truly liked working with them despite our retrieval failing.
Describe the costs associated with your care under Natalia Grob at RMA of Colorado - Conceptions Reproductive Associates.
We spent around $8000 after insurance. Then around $8000 on medication.
What specific things went wrong at RMA of Colorado - Conceptions Reproductive Associates?
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of Colorado - Conceptions Reproductive Associates.
My husband was not in the recovery room with me after my retrieval. They failed to tell him that it had failed. I was still fairly drugged when they sent me out to him and had to try to explain what happened to him myself as we were driving away. Our doctor and nurse were not there and very apologetic when we told them.
8
Doctor
Natalia Grob
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
5
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
0
NPS
2
Age 23 - 24
PCOS
Latinx
Income $0 - $49K
1st of 2 Docs
3 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Greene, at first seemed very professional and very sympathetic and almost like eager to help us. After 3 failed IUI treatments and being told of very high chances, [he] followed the same protocol for all 3 IUI's. It didn't make sense as to why he wouldn't change something if it didn't work the first or second time. He requested bloodwork for everything. I only saw and talked to him 2x, which were scheduled consultations with him other than that I worked directly with different nurses for everything else. He did explain PCOS diagnosis very well and I appreciated it.
Nurse [of Conceptions Reproductive Associates] was always friendly and if she didn't have answers would call back later. She answered emails very quickly...Clinic strengths was organization, appointments were easy to make and availability was always available. Weaknesses was cost is very high, the bloodwork needed almost everytime you go in adds up quick, no payment plans available services are needed to be paid upfront. No sympathy when I would call in on CD1 or when I would go in, the staff knew I was in again because I had experienced a failed cycle, it made me feel uncared for.
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Greene, at first seemed very professional and very sympathetic and almost like eager to help us. After 3 failed IUI treatments and being told of very high chances, Dr. Greene followed the same protocol for all 3 IUI's. It didn't make sense as to why he wouldn't change something if it didn't work the first or second time. He requested bloodwork for everything. I only saw and talked to him 2x, which were scheduled consultations with him other than that I worked directly with different nurses for everything else. He did explain PCOS diagnosis very well and I appreciated it.
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
I would advise, that if something doesn't seem right- then speak up. You know your body and your dreams. I would advise to do your research and get more opinions.
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
The staff would always call me by my name. They were very prompt in returning phone calls. However, at times they seemed rushed and I wouldn't feel the support.
Describe the protocols Robert Greene used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
At first we had bloodwork and tests done to diagnosis. Tests were hormone levels, ultrasounds, HSG, seman analysis for my husband m and medication was given to start period. When period started, I called on CD 1 to go in for bloodwork and an ultrasound, then after results were in I was given letrozole 5mg for 5 days. An ultrasound was scheduled on CD12 for follicle sizes. On the first round of IUI, my follicles did not grow much so they upped my dosage of letrozole to 7.5mg for another 5 days -they called this the step approach. Then I went back in on CD12 and I had one follicle size 18mm. I was told to use trigger shot the next day for IUI 36 hours later. First IUI failed. Period came and called on CD1 again, went in for bloodwork and ultrasound and was told I had a cyst size 4.6x2.7cm on left ovary, the cycle was cancelled. They told me to call when period arrived again or on CD35. I called in CD35 since no period yet, went in for bloodwork and was then given prescription provera to start period. Called CD1, went in for bloodwork and ultrasound. Letrozole at 7.5mg was given and went back on CD 12 for scan, had 3 follicles size 14,14,15 lining at 5.5 was told to trigger next day and IUI was scheduled. 2nd IUI failed. Called in on CD1 for 3rd IUI attempt, same protocol was followed. Follicles were 16,17,12 and lining was at 6.5, told to trigger next day and IUI was scheduled. 3rd IUI failed.
Describe your experience with your nurse at RMA of Colorado - Conceptions Reproductive Associates. (Assigned nurse: Monica Lewis)
Nurse was always friendly and if she didn't have answers would call back later. She answered emails very quickly
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
Clinic strengths was organization, appointments were easy to make and availability was always available. Weaknesses was cost is very high, the bloodwork needed almost everytime you go in adds up quick, no payment plans available services are needed to be paid upfront. No sympathy when I would call in on CD1 or when I would go in, the staff knew I was in again because I had experienced a failed cycle, it made me feel uncared for.
Describe the costs associated with your care under Robert Greene at RMA of Colorado - Conceptions Reproductive Associates.
Ultrasounds were about $200 Office visits $225 Bloodwork up to $300 depending what HSG $823 IUI $350
0
Doctor
Robert Greene
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
1 of 5
2
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
10
Age 25 - 26
4 IUI
PCOS
Uterine Fibroids
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Robert Greene] recorded all our in office sessions so he was able to go back and review us. He took the time to learn about who we are and what we wanted. He was honest and shared his own experiences that made us feel like we mattered...When reviewing test results he broke it down so it was easily understood...When we had a missed miscarriage and had to have a review appointment he was a bit too blunt and seemed a bit aggravated. My husband chocked it up to just being upset about the loss too. He referred to our loss as a failed pregnancy. He did give us a plan and what we needed to do before getting the green light to try again. He was very kind when we had to have a surgery done and did not hesitate to let us try again after that. We did have to have another meeting with him after two cycles of no response. That appointment was had as he really pushed IVF, which we did not feel ready for. He did refer to our loss again as a failed attempt. Which still hurt for me and the chemical pregnancy was not even recognized. He was kind enough to let us take as much time as we need to figure out what we wanted to do. He did let us try another IUI while we were still deciding. He is very proactive when it comes to care but can be very blunt during sensitive times. New Patient Advice
After my missed miscarriage, I had to come in [to Conceptions Reproductive Associates] for a blood draw. My nursing team sat with me while I cried and talked about what was next. I did not feel rushed and I felt like they cared about me...Only one time did they ever forget to call with bloodwork results. I just called the next morning and they gave me the results right then...Each ultrasound was $185, each IUI was $402, each meeting appointment was $225, bloodwork varied between $25 for the Ventipuncture to $200 for blood test, sperm analysis was $75, HSG was $250, SIS was $200. Hysterscopy was $950
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Greene is extremely knowledgeable about infertility treatments. He was very honest and open when discussing what steps need to be taken. He was proactive and wanted the big picture first. He loads of test and procedures on both my husband and I. When reviewing test results he broke it down so it was easily understood. He was honest and hopeful. When we had a missed miscarriage and had to have a review appointment he was a bit too blunt and seemed a bit aggravated. My husband chocked it up to just being upset about the loss too. He referred to our loss as a failed pregnancy. He did give us a plan and what we needed to do before getting the green light to try again. He was very kind when we had to have a surgery done and did not hesitate to let us try again after that. We did have to have another meeting with him after two cycles of no response. That appointment was had as he really pushed IVF, which we did not feel ready for. He did refer to our loss again as a failed attempt. Which still hurt for me and the chemical pregnancy was not even recognized. He was kind enough to let us take as much time as we need to figure out what we wanted to do. He did let us try another IUI while we were still deciding. He is very proactive when it comes to care but can be very blunt during sensitive times.
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
You are in good hands. He will proactively order all the testing so he has a better understanding of you when you come back to review. He is diligent, honest and can be blunt.
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
He recorded all our in office sessions so he was able to go back and review us. He took the time to learn about who we are and what we wanted. He was honest and shared his own experiences that made us feel like we mattered.
Describe the protocols Robert Greene used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
For our first IUI We started with the lowest does of letrozole at the CD12 scan there was no follicle growth so instead of wasting the cycle he offered we stair step. So he upped my doseage to 75mg of letrozole. At the new CD12 scan I had responded and we proceeded to trigger that night for a CD14 IUI. He prescribed progesterone suppositories and order me to take them two days after the IUI. After our MMC he ordered for weekly blood draws until beta was zero. Once zero he ordered an SIS. After that procedure based on the results he ordered a hysteroscopy which found scar tissue and a uterine polyp which he removed. He ordered 3 weeks of healing. He kept the same letrozole dose for the next 3 IUIs. He cancelled two cycles due to poor response but did offer extra injectables that I declined.
Describe your experience with your nurse at RMA of Colorado - Conceptions Reproductive Associates. (Assigned nurse: Monica)
After my missed miscarriage, I had to come in for a blood draw. My nursing team sat with me while I cried and talked about what was next. I did not feel rushed and I felt like they cared about me.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
The clinic has multiple locations which is nice. Melissa the front desk lead is very informative and very helpful. All the staff is very kind and supportive. Weakness is they are sometimes behind schedule.
Describe the costs associated with your care under Robert Greene at RMA of Colorado - Conceptions Reproductive Associates.
Each ultrasound was $185, each IUI was $402, each meeting appointment was $225, bloodwork varied between $25 for the Ventipuncture to $200 for blood test, sperm analysis was $75, HSG was $250, SIS was $200. Hysterscopy was $950
What specific things went wrong at RMA of Colorado - Conceptions Reproductive Associates?
  • Failed to call with results
Describe the specific things that went wrong at RMA of Colorado - Conceptions Reproductive Associates.
Only one time did they ever forget to call with bloodwork results. I just called the next morning and they gave me the results right then.
9
Doctor
Robert Greene
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
9
Age 26 - 27
2 IUI
Anovulation
Endometriosis
Male Factor
PCOS
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Greene always made sure we understood the course of treatment and took into consideration our vision of our complete family, not just focused on the first baby (which has yet to happen). Dr. Greene has been patient and easy to contact. When I had a miscarriage, he reached out personally to schedule our follow up and provided next steps.
Clinic is great in general but front desk staff could be more professional. Staff always seem overwhelmed and sometimes talk about other patients at the front desk. It surprised me last time I was in the clinic to hear the receptionist talking about a patients medical issue, using her name, while the waiting room had patients. The clinic also seems a little unorganized and sometimes I feel they don’t treat patients as well as they could.
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr Greene always made sure we understood the course of treatment and took into consideration our vision of our complete family, not just focused on the first baby (which has yet to happen). Dr. Greene has been patient and easy to contact. When I had a miscarriage, he reached out personally to schedule our follow up and provided next steps.
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Don’t be afraid to ask questions!
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Greene is compassionate and listened to all my questions. Dr. Greene responds quickly to emails and is patient .
Describe the protocols Robert Greene used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
based on my diagnoses and our MIF he recommended 3 (max) IUI’s and then IVF. We have done 2 IUI’s so far and have had 1 miscarriage. After additional testing Dr. Greene is suggesting IVF based on my husband and my results.
Describe your experience with your nurse at RMA of Colorado - Conceptions Reproductive Associates. (Assigned nurse: Monica Lewis )
Monica is great! Timely commutator and very compassionate. Monica truly cares about me and our vision of our family. Monica was great when I suffered a miscarriage.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
Clinic is great in general but front desk staff could be more professional. Staff always seem overwhelmed and sometimes talk about other patients at the front desk. It surprised me last time I was in the clinic to hear the receptionist talking about a patients medical issue, using her name, while the waiting room had patients. The clinic also seems a little unorganized and sometimes I feel they don’t treat patients as well as they could.
Describe the costs associated with your care under Robert Greene at RMA of Colorado - Conceptions Reproductive Associates.
Medicated IUI 1,500 Medicated cycle 1,000 IVF 18,000-25,000
What specific things went wrong at RMA of Colorado - Conceptions Reproductive Associates?
  • Failed to call with results
Describe the specific things that went wrong at RMA of Colorado - Conceptions Reproductive Associates.
They had my husbands name incorrectly on their paperwork. When we did our IUI they were mad at us for them having the wrong name. It got sorted out but it was unnecessary and caused stressed the day of the IUI.
9
Doctor
Robert Greene
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
9
Age 33 - 34
5 IUI
Diminished Ovarian Reserve
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Robert Greene] recommends removal of polyps and performs the surgery himself. His nurses perform the IUI procedure. There has been a lot of waiting which is frustrating but it seems to me that he follows protocols by the book...He strongly recommends single embryo transplant which is something I have done research on and agree with...He cared about how many kids we want and tailors our therapy to what is best for us. He focused on our personal needs as a couple. He was also compassionate and seems to really care a lot.
I think the biggest concern I have with this clinic [Conceptions Reproductive Associates] is associated with a couple of paperwork related issues. For any new patients - make sure you stay on top of everything and feel free to call them with questions. The staff responds really well to any questions you may have and the nurses are easy to talk to. Just make sure you are an advocate for yourself!...
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
He is on top of the most recent research which is important to me. He has a personal email that he told us we can email him at any time. He even has a blog although does not update it frequently. I have only seen him twice but he is very friendly and intelligent. He seems very passionate about his career and I feel like I can absolutely trust him.
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Come prepared with a list of questions.
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
He cared about how many kids we want and tailors our therapy to what is best for us. He focused on our personal needs as a couple. He was also compassionate and seems to really care a lot.
Describe the protocols Robert Greene used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
He looks at bloodwork and other tests before deciding anything. He looks at HSG, if you are able to ovulate normally, AMH, and as well as male factor. He doesn't jump into performing a biopsy to diagnose endometriosis and recommends pine bark extract which has one study stating it can help. He recommends removal of polyps and performs the surgery himself. His nurses perform the IUI procedure. There has been a lot of waiting which is frustrating but it seems to me that he follows protocols by the book.
Describe your experience with the nursing staff at RMA of Colorado - Conceptions Reproductive Associates.
The nurses are wonderful. I like the fact that they perform the IUIs because they are all very gentle and I feel comfortable with them. They are good about responding to my frantic emails or calls. Sometimes some medication related things aren't done on time but if I call the office they respond right away. I really appreciate how compassionate they are. They have a lot of responsibility at this office and if you are a patient here you will get to know them well, which is great because I enjoy seeing them!
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
I think the biggest concern I have with this clinic is associated with a couple of paperwork related issues. For any new patients - make sure you stay on top of everything and feel free to call them with questions. The staff responds really well to any questions you may have and the nurses are easy to talk to. Just make sure you are an advocate for yourself!
Describe the costs associated with your care under Robert Greene at RMA of Colorado - Conceptions Reproductive Associates.
My IUI costs are about $400-500 a month plus a $600 COBRA payment. Not sure what IVF will be.
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Colorado - Conceptions Reproductive Associates.
He strongly recommends single embryo transplant which is something I have done research on and agree with.
What specific things went wrong at RMA of Colorado - Conceptions Reproductive Associates?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of Colorado - Conceptions Reproductive Associates.
I had one prescription that needed doctor authorization for a renewal and after a week of the pharmacy not being able to fill I called the clinic and they authorized it right away. I also did have a bit of an issue with a preauthorization form not being sent in soon enough.
9
Doctor
Robert Greene
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
9
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
9
NPS
8
Age 30 - 32
2 IUI
2 IVF
Endometriosis
Male Factor
PCOS
European
Income $100K - $199K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
I didn't see Dr. Greene as much as I would have liked, but the consultations and treatment plan meetings were very useful. He never seemed rush and always took the time to explain things in detail and answer all of my questions. I always walked away feeling very armed with knowledge about what was next. He was also very responsive to email, but I found his in person responses most thorough. I most appreciated his EXTREMELY thorough understanding
The clinic [Conceptions Reproductive Associates] clearly has individualized treatment plans and you are not just treated with a blanket protocol. However, it is still easy to feel like a number at times when you don't interact with the Dr. very often at all. However, the nurse care and organization is very thorough.... Sarah (egg retrieval nurse) and Jess (embryo transfer nurse) are great and both respond to emails very quickly and efficiently. They have been very compassionate and are continuing to cheer me on after failure.
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
I didn't see Dr. Greene as much as I would have liked, but the consultations and treatment plan meetings were very useful. He never seemed rush and always took the time to explain things in detail and answer all of my questions. I always walked away feeling very armed with knowledge about what was next. He was also very responsive to email, but I found his in person responses most thorough. I most appreciated his EXTREMELY thorough understanding of the science and literature behind his treatment plans. He was very up to date on the most recent studies and always had something new to implement to improve his course of action. The one thing I would say that was frustrating about my experience was that Dr. Greene was extremely optimistic to the point where I felt like a freak case/failure when I didn't fall into the great success rates of the clinic. For example, he asked us how many children we would like to have (2-3) and he told us that he was very confident we would have at least 2 babies from one IVF cycle and each embryo transfer was about an 80% success rate. So, when I had 2 PGS tested embryos from round 1 fail, I felt like something was very wrong with me because I wasn't as successful as he made me feel like I would or should be be. On the other hand, in the midst of the treatment, his optimism was helpful and I always left his office excited and enthusiastic about the plan, so the optimism wasn't all bad!
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Know that even if Dr. Greene is very optimistic about the success rates of the clinic, failure does happen. Prepare your questions ahead of time to make sure you are able to remember what to ask in the limited meeting times.
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Although meets with Dr. Greene were few and far between, he was very warm and kind. He had a clear understanding of our history and how it was influencing our ability to succeed. When another doctor at CCRM dismissed atypical PCOS symptoms, Dr. Greene paid attention to them and had a different treatment plan.
Describe the protocols Robert Greene used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
2 IUIs with letrazole- he used letrazole instead of clomid because he found better success rates for PCOS patients. (I had 3 failed clomid cycles at CCRM prior to coming to Conceptions). 1st IVF: antagonist protocol with menopur, gonalF, cetrotide, etc. 21 eggs resulting in 2PGS normal embryos. FET 1: hormone replacement cycle (PIO, estrodial pills and patches, lupron). Intralipid infusion, resulted in chemical pregnancy FET2: hormone replacement cycle as above with human growth hormone (omnitrope) added, resulted in negative 2nd IVF: antagonist, similar to first with increased doses of menopur and gonal F, added human growth hormone, 19 eggs retrieved, resulted in 5 PGS normal embryos! ERA biopsy cycle with protocol from FET1, result was pre-receptive Waiting for FET3
Describe your experience with your nurse at RMA of Colorado - Conceptions Reproductive Associates. (Assigned nurse: Sarah E, Jessica R)
Sarah (egg retrieval nurse) and Jess (embryo transfer nurse) are great and both respond to emails very quickly and efficiently. They have been very compassionate and are continuing to cheer me on after failure. They always answer all of my questions (which is a lot). I have found that finding compassionate nurses in this field is actually quite difficult, so I really appreciate them. The only criticism I have about the nursing team as a whole is that if you need something on the weekend, it's hard to get help. There is an emergency line, but what about non-emergencies? A couple times I left a message with the emergency line but still didn't hear back until the week.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
The clinic clearly has individualized treatment plans and you are not just treated with a blanket protocol. However, it is still easy to feel like a number at times when you don't interact with the Dr. very often at all. However, the nurse care and organization is very thorough. Sometimes it would just be nice to be assured that the Dr. reviewed the plan, etc. It is clear that the clinic is very busy and once you're ready to schedule a FET, tell your nurse immediately as dates can fill up. If you're on top of it, though, everything goes smoothly. It also seems like there is a long wait between egg retrieval and FET because they do hysteroscopy and doppler ultrasound in between. I'm not sure if this time can be shortened at all for people who are anxious to get going. As I stated before, getting help on weekends is quite difficult, but overall if you're on top of it and can anticipate questions/issues you might have before the weekend, things are OK.
Describe the costs associated with your care under Robert Greene at RMA of Colorado - Conceptions Reproductive Associates.
IUIs: &lt;$1000 per cycle if I remember correctly IVF 1 including 1 FET and PGS testing of all embryos: about $19,500 + $5000+ medications, additional $ for anesthesia, doppler ultrasound, hysteroscopy FET2: $5100 + about $2500 in medications IVF2 including 1 FET: about $16,000 + $8000+ medications + $2200 PGS embryo testing and ERA biopsy
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Colorado - Conceptions Reproductive Associates.
Dr. Greene was adamant about single embryo transfer and he explained the risk of multiple pregnancies. He also reiterated the clinic's high success rates with single embryo transfers and said the large majority of patients use PGS testing. He did say if we really wanted to have twins, then we could talk and consider transferring 2.
9
Doctor
Robert Greene
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
8
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
6
NPS
6
Age 37
PCOS
Income $100K - $199K
Operations
3rd of 3 Docs
6 IUI With Other Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Dr. Greene was able to diagnose my atypical PCOS...I did IUI with Letrizole and ovadril Witt donor sperm. Three tries and all were unsuccessful thus far. I was placed on Metformin, vitamin E, and a prenatal as well...Advocate for yourself. Listen to the options and make the best decision for you and your partner regardless of what he wants or thinks you to do....
staff [at Conceptions Reproductive Associates] was helpful but very much made me feel like they were just going through the motions and not really pulling for me. It was also extremely frustrating when they would give me a written prescription for medication I needed to take the same evening and not just call it in for me...When I would ask for them to just calm it in they would act like it was a HUGE inconvenience for them...I felt like they wanted me to just do IVF because it is easier to get a successful outcome
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Greene seemed to know what he was doing and communicated well with me and his team. It was nice to not have to see him often as this helped keep costs lower. His staff was helpful but very much made me feel like they were just going through the motions and not really pulling for me. It was also extremely frustrating when they would give me a written prescription for medication I needed to take the same evening and not just call it in for me. It was frustrating because I would be going back to work and therefore unable to get the prescription to my pharmacy in time to be able to pick it up in my way home. When I would ask for them to just calm it in they would act like it was a HUGE inconvenience for them. It’s insulting when everything is already harder than it should be. It is such a simple thing they can do to help and they choose not to. Dr. Greene was able to diagnose my atypical PCOS so that was a relief but not sure about the rest of it as we are still in process with trying to conceive.
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Advocate for yourself. Listen to the options and make the best decision for you and your partner regardless of what he wants or thinks you to do.
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Sometimes I felt like they wanted me to just do IVF because it is easier to get a successful outcome. I also felt like they just saw me as a number and that they really weren’t in my corner.
Describe the protocols Robert Greene used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
I did IUI with Letrizole and ovadril Witt donor sperm. Three tries and all were unsuccessful thus far. I was placed on Metformin, vitamin E, and a prenatal as well.
Describe your experience with the nursing staff at RMA of Colorado - Conceptions Reproductive Associates.
Helpful in providing the information needed in a calendar format. They unfortunately were sometimes cold and treated me like another number. They also seemed highly annoyed with me simply asking them to call in my prescriptions.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
They seemed to not know what my treatment was when I would check in. I am using donor sperm as my husband is infertile but they would always ask him to donate for IUI which was frustrating since obviously I would prefer to use his but that isn’t possible. So. Ask ally salt on an open wound.
Describe the costs associated with your care under Robert Greene at RMA of Colorado - Conceptions Reproductive Associates.
IUI generally costs me 1500 each try
What specific things went wrong at RMA of Colorado - Conceptions Reproductive Associates?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at RMA of Colorado - Conceptions Reproductive Associates.
Specifically they seemed to not know what my treatment plan was several times. They also seemed to never want to call in my prescription for me.
6
Doctor
Robert Greene
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
2 of 5
6
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unsuccessful
NPS
4
NPS
4
Age 35 - 38
2 IUI
PCOS
European
Latinx
Native American
Income $100K - $199K
Operations
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Robert Greene] started off by ordering test to find out what we need to do...My wife was told weight loss would help and recommended gastric bypass. Which wasn't fertility but recommended by the Dr...do zero natural remedies other then lose weight...He is very knowledgeable and acts like he truly cares. But the big weakness is. In order to get you to your goal he pushes IVF which is 30k through his practice. Spend money is his main push. No alternatives or different solutions. Just push that high dollar procedure. Even though a IUI worked just as well.
30 k for ivf [at Conceptions Reproductive Associates] when other states and countries are 1/3 of the price...The nurses were great there. Kelis was very kind and straight to the point as well. The only down fall was they were rushed with the info. Like that had to go real quick. Talked real fast while providing information relayed from the Dr...alot of it wasn't covered by insurance so in rough 10k just on blood work and scans. IUI's cost 700 each time.
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
He is very knowledgeable and acts like he truly cares. But the big weakness is. In order to get you to your goal he pushes IVF which is 30k through his practice. Spend money is his main push. No alternatives or different solutions. Just push that high dollar procedure. Even though a IUI worked just as well.
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Just be prepared to spend money if your insurance doesn't cover fertility. Conceptions are not cheap.
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
The place is nice. He is caring and wants to get you there for a price. So they are kind to your needs and straight forward. But to get what you need it's check book numbers. 30 k for ivf when other states and countries are 1/3 of the price.
Describe the protocols Robert Greene used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
He started off by ordering test to find out what we need to do. Analysis of my sperm and wife's area. By doing test, ultra sounds and scans, blood work. Looking for how many eggs and follicle health and size. Monitors the process from before IUI and after and during pregnancy. Then a year of half he starred with the IUI once my wife's tubes were not blocked as initially found in test. Unblocked by natural supplements that were not used by Dr Greene. Finally got pregnant on IUI 2 lost baby 7 weeks in. Dr Greene pushed for IVF from there.
Describe your experience with your nurse at RMA of Colorado - Conceptions Reproductive Associates. (Assigned nurse: Kelis)
The nurses were great there. Kelis was very kind and straight to the point as well. The only down fall was they were rushed with the info. Like that had to go real quick. Talked real fast while providing information relayed from the Dr.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
They helped get us to the point were a normal medical Dr would not have. They are knowledgable. Everything is in house except surgeries, convenient. Weaknesses are push high dollar procedures. They do zero natural remedies other then lose weight. As a new patient just expect to poked and prodded alot to get to the root of the problems. Also if you do not have coverage from insurance, expect to pay alot of money. Talking about thousands of dollars. We hit 30k and that's not including IVF. Just bunch of test, analysis, monitoring, ovarian drilling, polyp removal and 2 IUI's.
Describe the costs associated with your care under Robert Greene at RMA of Colorado - Conceptions Reproductive Associates.
Test and blood worked varied by insurance coverage. But alot of it wasn't covered by insurance so in rough 10k just on blood work and scans. IUI's cost 700 each time. Ovarian drilling polyp removal and hospital times was 15k. My wife was told weight loss would help and recommended gastric bypass. Which wasn't fertility but recommended by the Dr. Was additional 20k since alot of it wasn't covered by insurance. Fertility right around 30k not including IVF. Additional work recommended added another 25k totaling cost 55k.
4
Doctor
Robert Greene
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
4
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
2
NPS
2
Age 31
1 IUI
Unexplained
European
Income $200K - $499K
1st of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Greene was friendly and took time to meet with us to discuss our options. We didn't feel rushed in the meetings. ... We did one IUI under Dr. Greene with letrozole. It did not yield a positive pregnancy test. ... We asked about all the diagnostic tests we would need to do, but he didn't recommend some because if there was an issue, he would just recommend IVF anyway.
Conceptions is 100% ICSI. They also tried to pressure us to do carrier testing on both partners and CCS of the embryos, by saying "99% of our patients do all of these." ... I think it is unfortunate that this clinic does not require a full diagnostic workup before they do any treatments. I feel we wasted 6+ months due to this and my polyps and blood flow issue that were not looked for and found.
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
We were and continue to be in the unexplained category. We asked about all the diagnostic tests we would need to do, but he didn't recommend some because if there was an issue, he would just recommend IVF anyway. However, we would prefer to have the entire workup done first to make that decision. Thus, we didn't get a full diagnostic workup before we did our first IUI and then almost started IVF at this clinic. Luckily, before starting IVF, we moved to a different clinic, who did a full workup which showed a couple minor issues. I really feel you need the entire picture before you waste your time and money on IUI or IVF, but that wasn't done here. I felt pressure to go the IVF route from the very first meeting, although I am young and have no major hurdles we are aware of yet.
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Ask for all possible diagnostics tests to be done before doing any procedures. I had two polyps that had to be removed, but that was found by my second doctor before my second IUI. If there is a possibility that these issues are lingering, why spend money and time on treatments without having a full picture of what could be an issue?
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Greene was friendly and took time to meet with us to discuss our options. We didn't feel rushed in the meetings.
Describe the protocols Robert Greene used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
We did one IUI under Dr. Greene with letrozole. It did not yield a positive pregnancy test.
Describe your experience with your nurse at RMA of Colorado - Conceptions Reproductive Associates. (Assigned nurse: Calisse Cryer)
I had no issues with the Conceptions nursing staff. I did have much more cramping with my IUI at Conceptions versus my second clinic. I attribute this to the quality of the procedure done by the nurse.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
I think it is unfortunate that this clinic does not require a full diagnostic workup before they do any treatments. I feel we wasted 6+ months due to this and my polyps and blood flow issue that were not looked for and found. They also claim to be there to tailor your fertility program to your specific wants and needs, but that was not the case with our preliminary IVF discussions. We did not want to do ICSI, at least on our first IVF cycle. We are young and don't have male factor. However, Conceptions is 100% ICSI. They also tried to pressure us to do carrier testing on both partners and CCS of the embryos, by saying "99% of our patients do all of these." This is the ultimate reason we left the clinic. Why have a 100% policy (like ICSI) when each patient's issues/wants are so different? We found a completely different atmosphere at our second clinic, where they allowed a completely tailored approach to our IVF protocol. We are very grateful the 100% ICSI policy pushed us to our new doctor and clinic.
2
Doctor
Robert Greene
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
2
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
7
NPS
8
Age 28 - 29
3 IUI
PCOS
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Greene explained the option thoroughly after evaluating our test results. He told us that he was more inclined to start the IVF process, but that IUI was also an option. When we decided to give IUI a shot, he never made us second guess ourselves. He is very personable and positive.... He is very easy to contact via email and responds quickly. One weakness I experienced was a lack of detail when it came to lab and test results.
The nursing staff is overall very compassionate and personable at Conceptions. You end up there so often, they start to recognize and remember details about you. The nurses are quick to respond to inquiries. Calisse is very professional and optimistic, but a little pushy about IVF.... A few times, we felt a little rushed in and out of the office. Overall, the staff takes every case very seriously and genuinely wishes to see success for the patients they treat.
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Greene is very knowledgable and kind. He clearly explained our options, and once we chose an option, he delved into the details of the chosen path. He is very easy to contact via email and responds quickly. One weakness I experienced was a lack of detail when it came to lab and test results.
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Come ready with questions. Sometimes visits fly by, and you realized you left with more questions than answers. He is more than willing to answer questions, however!
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr. Greene explained the option thoroughly after evaluating our test results. He told us that he was more inclined to start the IVF process, but that IUI was also an option. When we decided to give IUI a shot, he never made us second guess ourselves. He is very personable and positive.
Describe the protocols Robert Greene used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
With a less-than-cookie-cutter PCOS diagnosis, Dr. Green suggested IUI as intervention for our infertility. He prescribed Letrozole at 50mg for days 3-7, an hcg shot after a follicle was confirmed 18mm or larger, and progesterone taken twice a day after the IUI. The Letrozole was used to ensure ovulation, and I did successfully ovulate, a little earlier every month over 3 months of IUI treatment. My progesterone was tested after one week of use and Dr. Greene was satisfied with the levels. While the circumstances seemed favorable, the IUI was never successful.
Describe your experience with your nurse at RMA of Colorado - Conceptions Reproductive Associates. (Assigned nurse: Calisse Cryer)
The nursing staff is overall very compassionate and personable at Conceptions. You end up there so often, they start to recognize and remember details about you. The nurses are quick to respond to inquiries. Calisse is very professional and optimistic, but a little pushy about IVF.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
Conceptions has great reviews and great results. I was referred there by a family member who had a successful IVF experience. A few times, we felt a little rushed in and out of the office. Overall, the staff takes every case very seriously and genuinely wishes to see success for the patients they treat.
Describe the costs associated with your care under Robert Greene at RMA of Colorado - Conceptions Reproductive Associates.
Each IUI, including medication, ultrasounds, and the procedure, was around $1000.
7
Doctor
Robert Greene
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
4
NPS
4
Age 32 - 34
3 IUI
Male Factor
Unexplained
European
Income $50K - $99K
Business Executive
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Greene was up front with options, but I have only seen him twice in the 2 years I’ve been treated at this facility. Once for intake consultation and once for my HSG test. I would rather see the actual Dr more.... I was allowed to have my first IUI when my husband’s sperm count was still very very low. I would have rather saved the money for the next cycle when his sperm count was higher (due to fertility drugs).
They [Conceptions Reproductive Associates] didn’t even bother billing my insurance for blood work insurance covers a portion of. They just billed me the cash payment and every single time I have to submit insurance billing myself.... o calculate my total cost so far would probably scare me. Each IUI treatment including ultrasounds and day 3 bloodwork got cash pay is about $1200. Other bloodwork I’ve been required to do about once a year range from $100-$200. The HSG test cost about $500.
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr Greene was up front with options, but I have only seen him twice in the 2 years I’ve been treated at this facility. Once for intake consultation and once for my HSG test. I would rather see the actual Dr more.
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Ask for everything you will be charged forup front. Ask about exactly what steps will be taken for treatment as far as how many IUIs will be done unsuccessfully before they will push IVF.
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
I felt a lot of times it was all about the payments. Maybe this is more along with office staff instead of Dr, but they didn’t even bother billing my insurance for blood work insurance covers a portion of. They just billed me the cash payment and every single time I have to submit insurance billing myself.
Describe the protocols Robert Greene used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
Dr Greene had nothing to do with my cycles, I only had contact with nurses for this.
Describe your experience with your nurse at RMA of Colorado - Conceptions Reproductive Associates. (Assigned nurse: Kalise)
She was thorough with the next steps after I went in on day one of cycle and let me know what would happen through the IUI cycle. The nurses did allow for me to have my first IUI cycle before my husband’s sperm count was at a high enough number.
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
I will be honest that my review may be bias to the fact I’ve had 3 unsuccessful IUIs. I know there is only so much a clinician can do when nature just isn’t working. If I could start from the beginning I would probably choose a different facility. I don’t feel like this facility is compassionate towards the cost of treatment.
Describe the costs associated with your care under Robert Greene at RMA of Colorado - Conceptions Reproductive Associates.
To calculate my total cost so far would probably scare me. Each IUI treatment including ultrasounds and day 3 bloodwork got cash pay is about $1200. Other bloodwork I’ve been required to do about once a year range from $100-$200. The HSG test cost about $500.
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Colorado - Conceptions Reproductive Associates.
N/A
What specific things went wrong at RMA of Colorado - Conceptions Reproductive Associates?
  • Failed to call with results
Describe the specific things that went wrong at RMA of Colorado - Conceptions Reproductive Associates.
I was allowed to have my first IUI when my husband’s sperm count was still very very low. I would have rather saved the money for the next cycle when his sperm count was higher (due to fertility drugs).
4
Doctor
Robert Greene
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
2 of 5
4
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2016 - 2018, Unknown Success
NPS
10
NPS
10
Age 36 - 38
1 IUI
Tubal Blockage
Recurrent Pregnancy Loss
East Asian
Income $50K - $99K
Nurse or HC Services
1st of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Greene is very warm and compassionate he is understanding of my situation and he makes you feel comfortable and makes sure you understand the process you are going through the also makes sure to answer all your questions ... I am a very complex case so there were a lot of steps we had to go through in order for me to even consider IVF/IUI. ... He is very compassionate and friendly
The clinic [Conceptions Reproductive Associates] is overall great the environment is cozy and comforting and all the staff I have encountered are nice and helpful. The only suggestion I have would possibly being available on the weekend like there other locations ... Both Calysse and Monica [nursing staff] are very nice they answered all my questions and are very helpful in explaining the next steps ...
How was your experience with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
dr GReene is great he always answers all my questions and makes sure I understand every process he also gives additional information regarding fertility and how to increase egg quality ect. He is very compassionate and friendly
What's one piece of advice would you give a prospective patient of Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Do your research and ask questions!
During treatment, were you treated like a number or a human with Robert Greene at RMA of Colorado - Conceptions Reproductive Associates?
Dr Greene is very warm and compassionate he is understanding of my situation and he makes you feel comfortable and makes sure you understand the process you are going through the also makes sure to answer all your questions
Describe the protocols Robert Greene used in your cycles at RMA of Colorado - Conceptions Reproductive Associates and their degree of success.
I am a very complex case so there were a lot of steps we had to go through in order for me to even consider IVF/IUI. I had a pregnancy with conjoined twins wich was terminated at 5.5 months complications from that surgery caused uterine perforation scraping of my colon abscess in my rectum and bone fragment was left in my uterus. I had severe abrehsiohns and scar tissue that required me to have one of my tubes removed I have had multiple laparoscopic surgeries as well as 2 HSG surgeries.
Describe your experience with your nurse at RMA of Colorado - Conceptions Reproductive Associates. (Assigned nurse: Calysse/monica)
Both Calysse and Monica are very nice they answered all my questions and are very helpful in explaining the next steps
Describe your experience with RMA of Colorado - Conceptions Reproductive Associates.
The clinic is overall great the environment is cozy and comforting and all the staff I have encountered are nice and helpful. The only suggestion I have would possibly being available on the weekend like there other locations
Describe the costs associated with your care under Robert Greene at RMA of Colorado - Conceptions Reproductive Associates.
Fortunately I had coverage through my health insurance for IUI so my cost for the cycle was $350 however I did pay $225 for my office visit and $67 for progesterone and $104.89 for trigger injection plus $12 for vitamin D
10
Doctor
Robert Greene
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RMA of Colorado - Conceptions Reproductive Associates
Lafayette
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5