Cooper Institute for Reproductive Hormonal Disorders

3 doctors work here

Rated 8.9
Strongly recommend: 84%Neutral: 8%Don't recommend: 8%8.9
84% strongly recommend
29 reviews
Operations
7.9
7.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.4
8.4
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.5
8.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8
8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.6
7.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
610
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

Melrose Park
7447 Old York Road
Melrose Park, PA 19027
Mount Laurel
17000 Commerce Parkway, Suite C
Mount Laurel, NJ 08054

29 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
9
NPS
9
Age 33
Endometriosis
Male Factor
European
Black or African-American
Income $50K - $99K
3rd of 3 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Their computer system accidentally cancelled my appt. and thus I showed up as a surprise to them. Rather than rescheduling, the doctor [Dr. Check] still saw me and I had a full 2 hour work up and consult...I'm too early in to make a very clear statement but to date he has been very helpful. He has good bedside manner, is knowledgeable and caring. I liked that he was willing to think outside the box and come up with multiple options for moving forward rather than just one.
[Cooper Institute for Reproductive Hormonal Disorders] pricing is extremely reasonable...Caring but they're a tad disorganized. They have a vary skilled physician [Dr. Jerome Clark] who is well experienced with fertility. Hes afforable, thinks outside the box and is caring. His expertise outweighs the issues with his staff...Their computer system accidentally cancelled my appt. and thus I showed up as a surprise to them. Rather than rescheduling, the doctor still saw me and I had a full 2 hour work up and consult.
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
I'm too early in to make a very clear statement but to date he has been very helpful. He has good bedside manner, is knowledgeable and caring. I liked that he was willing to think outside the box and come up with multiple options for moving forward rather than just one.
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Double check with reception prior to your appt. They're not always very organized.
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Their computer system accidentally cancelled my appt. and thus I showed up as a surprise to them. Rather than rescheduling, the doctor still saw me and I had a full 2 hour work up and consult.
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
It's too early to tell as we're looking into achieving pregnancy via donor embryo program.
Describe your experience with your nurse at Cooper Institute for Reproductive Hormonal Disorders. (Assigned nurse: Diane Check - wife and MA, very helpful)
His wife was very helpful with pre-appt communication. The front staff was a bit disorganized but kind.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
Caring but they're a tad disorganized. They have a vary skilled physician who is well experienced with fertility. Hes afforable, thinks outside the box and is caring. His expertise outweighs the issues with his staff.
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
Still too early to tell but their pricing is extremely reasonable
What specific things went wrong at Cooper Institute for Reproductive Hormonal Disorders?
  • Lost appointments
Describe the specific things that went wrong at Cooper Institute for Reproductive Hormonal Disorders.
They somehow cancelled my appt and weren't prepared for my arrival. They fixed things but it took a bit longer to be seen.
9
Doctor
Jerome Check
NPS
Humanity
5 of 5
Communication
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Melrose Park
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 36
1 Fertility Medications
Diminished Ovarian Reserve
Male Factor
Latinx
Income $100K - $199K
Professor
3rd of 3 Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Check was the first doctor that didn’t make me feel like a number. He truly gave me a chance and believed in me. Even when I felt defeated. He is an out of the box thinker (and a little quirky) but so very good at what he does...I did a natural cycle with him and got pregnant my first month (after 2 years of trying IVF and IUI at other clinics)...doesnt push donor eggs like my experience with other clinics. He does things a little different and a little old school---but his methods can really work...
I was an out of state patient and was therefore did local monitoring. I communicated with Cooper staff mostly via phone after each monitoring appt and they would give me a call back once they got results. Its a little "old school" of a process but it worked and never had any issues getting a call by the end of the day while monitoring. Nurses were very responsive if I called with any questions...
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Went to Dr.Check after not having good experiences at 2 other clinics in Florida. I have DOR/low amh and I wanted to go to a doctor that specializes in it. Dr. Check was the first doctor that didn’t make me feel like a number. He truly gave me a chance and believed in me. Even when I felt defeated. He is an out of the box thinker (and a little quirky) but so very good at what he does. I’m so glad I took the chance to go out of state for care. I did a natural cycle with him and got pregnant my first month (after 2 years of trying IVF and IUI at other clinics). I’m halfway through my pregnancy and I know I have Dr check to thank for my miracle.
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
The clinic isn't as fancy and he isn't as polished as some other RE's but he's the real deal. He doesn't care about his stats and doesnt push donor eggs like my experience with other clinics. He does things a little different and a little old school---but his methods can really work. While the other two RE's i went to pushed IVF right away, he told me he could get me pregnant without IVF and he proved those RE's and me wrong.
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
It's a small office and staff was very warm and welcoming. I flew from Miami for my consult and I was able to get a lot of things done during my consult which was great (bloodwork, ultrasound, post coital test, etc).
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
Medicated Natural cycle--Timed Intercourse. He used intense monitoring via bloodwork and ultrasound to see what my body was naturally doing on its own and then helped it along (in my case I needed progesterone)
Describe your experience with your nurse at Cooper Institute for Reproductive Hormonal Disorders. (Assigned nurse: Jackie and Anne )
I was an out of state patient and was therefore did local monitoring. I communicated with Cooper staff mostly via phone after each monitoring appt and they would give me a call back once they got results. Its a little "old school" of a process but it worked and never had any issues getting a call by the end of the day while monitoring. Nurses were very responsive if I called with any questions (I would leave a voicemail and they would call me back usually by the end of the day). I usually didnt get a hold of someone right away though
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
The clinic isn't new or fancy/modern so that could be a con for some people. For me it wasn't. After coming from 2 very big and modern (and expensive) clinics I liked the "home" feel of Cooper institute. They are a little "old school"---not a lot of things are done electronically or via email and they dont have a portal but they usually get things done accordingly and as needed. Overall, I think they are organized and have a good system in place
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
An estimated $1500 total cost for a natural timed intercourse cycle with Dr. Check. They have an out of state monitoring fee during TI I think it was $300 and when I got pregnant there was another monitoring fee of about $400. My insurance covered my visits which had a $50 copay and also covered the medication I needed. I also paid copays for local monitoring (ultrasound and bloodwork)---i would say $550 total with copays. I also had to pay for flying to the consult.
Describe Jerome Check's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
We didnt get to try IVF therefore dont know his approach
10
Doctor
Jerome Check
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
9
Age 39
2 Fertility Medications
European
Income $50K - $99K
1st of 3 Docs
1 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He has a very different approach to the other two doctors I had for treatment and another doctor I had a consultation with years ago. He is quirky and funny. My husband and I went in prepared that day for possibly receiving bad news. Dr. check was completely the opposite....At our consultation they could see from ultrasound (and bloodwork confirmed the next day as well) I was about to ovulate so Dr Check went right into action; with my husband’s sample being as good as it was he took part of the sample
Jackie is excellent. She is the nurse who has done both of my post-coital tests. It is her or Tabatha or Kathy who have called me in the afternoon to discuss my blood work results and give me further instructions.... Strengths [Cooper Institute]: thinking outside the box and getting to really know you. Bloodwork Weaknesses: no patient portal to see results. Not much contact with Dr Check directly after initial consultation, at least for us with our 2 natural cycles. He commonly prescribes Adderral and much higher does of progesterone
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Going into this appointment being our third doctor in 10 months and several failed or incomplete IVF cycles, he gave us much more hope in ourselves than we ever imagined having at this point. our unexplained diagnosis turning into diminished ovarian reserve and my numbers changing in the last few months and turning 38, we were prepared to talk about if we should move onto donor eggs and not even try IVF with him or thinking we could try a cycle of IVF with him since he is less expensive and then donor eggs if needed. He was extremely comforting and telling us that he has helped many couples in that specific area become pregnant on their own without IVF or donor eggs. He has a very different approach to the other two doctors I had for treatment and another doctor I had a consultation with years ago. He is quirky and funny. My husband and I went in prepared that day for possibly receiving bad news. Dr. check was completely the opposite. It is only a month since we started there so it’s too soon to tell if our renewed accurate or not. But he handed us articles as certain topics came up in our discussion and he showed us other foot notes on his desk of studies that he has conducted. He seems extremely knowledgeable.
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Be prepared to be there for 2 to 3 hours at your first appointment, for male to give semen analysis and receive results back while there that day, female exam, bloodwork and ultrasound done as well, which his staff will advise you of when you make the appointment. Out of four consults we’ve had in our life for Ivf and infertility treatments this was definitely the most comprehensive.
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
At the consultation he does not want to see records from other doctors; he wants to hear from you directly and ask you questions. We were at our consultation for 3 1/2 hours we left that day with a completely different outlook that what we had from our last failed IVF cycle at another clinic.
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
At our consultation they could see from ultrasound (and bloodwork confirmed the next day as well) I was about to ovulate so Dr Check went right into action; with my husband’s sample being as good as it was he took part of the sample and he did an inter-cervical insemination. He explained and I have never heard this before even though I’ve had four IUIs in my life that the sperm can live longer in your cervix then when they do an IUI. With an IUI they wash the sperm, which I was familiar with that term. The washed sperm can only live for four hours, not a few days like when you have relations naturally. This was very exciting leaving our consultation with a plan in place and started. I went back the next day for a post-coital test, which I had read about years ago in a book but never had any other fertility dr say they used this method of testing. The nurse could see the next morning that the sperm were alive and swimming fast in my cervical mucus. They let me look under the microwave too and it was incredible. I then went back a couple days later to make sure that the follicle size had decreased and that I had ovulated also having blood work taken and started progesterone suppositories and pill. He also prescribed Adderall at my consultation he explained about how this can help with implantation and other factors. I was a little surprised by this medication recommendation and how it would make me feel, but I was willing to try it and I haven’t had any major side effects. I did not become pregnant the first cycle. We are repeating a natural cycle right now before deciding if we will try more natural cycle with monitoring or move to IVF
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
Jackie is excellent. She is the nurse who has done both of my post-coital tests. It is her or Tabatha or Kathy who have called me in the afternoon to discuss my blood work results and give me further instructions.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
Strengths: thinking outside the box and getting to really know you. Bloodwork Weaknesses: no patient portal to see results. Not much contact with Dr Check directly after initial consultation, at least for us with our 2 natural cycles. He commonly prescribes Adderral and much higher does of progesterone than I was given by other 2 clinics. Offers a donor egg share program.
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
Our 2 months of natural cycle monitoring are covered and being billed to insurance. We are responsible for copays. I guess it qualifies as diagnostic. If we continue natural cycle monitoring it will be $1600 for bloodwork and ultrasound package. If we do IVF it will be about $5-6,000 for whole process -retrieval and transfer, including anesthesia. Meds are covered.
Describe Jerome Check's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
We really didn’t discuss the details of IVF and transfers. Dr Check did sound like he does not feel that genetic testing is necessary in our case or worth the cost.
9
Doctor
Jerome Check
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
9
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
9
NPS
9
Age 32 - 33
2 Fertility Medications
PCOS
Tubal Blockage
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Check] is a great physician. He has a lot of research studies he has performed to back the reasons he does the treatments he does. You do not have to wait long for blood work and ultrasounds. Explains everything!... You do not see him every visit but the visits are quick and nurses will call you after.... My first cycle I was overstimmed from previous doctor so we did birth control. Then, we saw what my body did and I did ovulate on my own and we did progesterone supplementation after ovulation. This resulted in chemical pregnancy.
The nurses [Cooper Institute] were great. I mainly worked with the regular nurses. I really appreciated Tabitha and Jackie’s thoroughness and quick calls back. Kathy was very very compassionate.... The prices were great. You do have to pay for monitoring if your insurance does not cover it but for IVF their prices are the best in the area/... When you go for ultrasound and blood work you do not see a doctor or nurse which has its pros and cons. You are in and out but you do not know your plan until later in the day when the nurses call you. Treatment is individualized which is great!
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
He is a great physician. He has a lot of research studies he has performed to back the reasons he does the treatments he does. You do not have to wait long for blood work and ultrasounds. Explains everything!
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
He is great. You do not see him every visit but the visits are quick and nurses will call you after.
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
He individualizes his care
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
My first cycle I was overstimmed from previous doctor so we did birth control. Then, we saw what my body did and I did ovulate on my own and we did progesterone supplementation after ovulation. This resulted in chemical pregnancy. Second cycle I waited and was not ovulating on my own so we started letrozole. I ended up ovulating and did progesterone post. I did get pregnant and miscarried at 9 weeks. Currently preparing to start IVf.
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
The nurses were great. I mainly worked with the regular nurses. I really appreciated Tabitha and Jackie’s thoroughness and quick calls back. Kathy was very very compassionate.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
The doctors are fantastic . Dr Check is very intelligent and has research and evidence to back his treatment. DR.Chang is extremely compassionate and understanding. He made me feel the best I possibly could through my miscarriage process. When you go for ultrasound and blood work you do not see a doctor or nurse which has its pros and cons. You are in and out but you do not know your plan until later in the day when the nurses call you. Treatment is individualized which is great! Prices are reasonable. The nurses are excellent.
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
The prices were great. You do have to pay for monitoring if your insurance does not cover it but for IVF their prices are the best in the area/
Describe Jerome Check's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
No
9
Doctor
Jerome Check
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
5
NPS
5
Age 34
Immunological
Unexplained
Ashkenazi Jewish
Income $50K - $99K
6th of 6 Docs
12 IUI With Other Docs
5 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Dr check is an unconventional dr who definitely does old school testing to try to get to the root of the problem. I do appreciate that but sometimes I think there can be other issues at hand which he dismisses.... We had a very lengthy first consult, I was there for 4 hours and this is partially because I have an extensive history with no real reasons showing why I cannot conceive. He provides you with tons of research articles at your visit which back up his ideas of implementing adderall, extra progesterone, and a lupron shot in the luteal phase
Be prepared to have very old school communication via faxes to get scripts..etc because they [Cooper Institute] don't use email.... I did out of town monitoring and you need to leave messages every time you get blood or ultra sound done with 2 different phone lines or fax them a sheet. If you want to speak to a nurse you need to leave a message and pray they call you back that same day, once or twice they didn't. You just really need to be on top of everything
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Dr check is an unconventional dr who definitely does old school testing to try to get to the root of the problem. I do appreciate that but sometimes I think there can be other issues at hand which he dismisses. Prior to dr Check I was seeing a reproductive immunologist who found some immune issues. I did not have success with that dr however brought up these immune issues. Dr check didnt really believe in them and believes adderall will cover all immune issues. We had a very lengthy first consult, I was there for 4 hours and this is partially because I have an extensive history with no real reasons showing why I cannot conceive. He provides you with tons of research articles at your visit which back up his ideas of implementing adderall, extra progesterone, and a lupron shot in the luteal phase of your dr. I do appreciate how research oriented he is but at the same time he did not seem open minded to other tests I have done such as the EFT, ERA, immune testing...etc He also wants to save you money which I appreciate so he initially likes to get you pregnant using timed intercourse on his protocol. I never conceived naturally in the 7 years I have been trying and my husband has a balanced translocation. However I do know other patients that got pregnant with that issue so I figured it cant hurt to try for a few months because prior to him I was doing very intense immune treatments with another dr so can use a break. Ive done 2 cycles so far and no luck yet however they found my progesterone was on the low side despite all the suppositories and oral meds I was on. I am trying to avoid PIO because I got nerve damage from it during a transfer cycle. I will be meeting with him again in a few weeks to talk about my case again and see if he has other ideas. He seems very knowledgeable but he is somewhat scattered and goes off on tangents during the consult. This was frustrating to me because I kept feeling like I had to refocus him. However because I personally know a few women who had success with him after so many failures with IVF I figured it cant hurt to try.
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Be prepared to get lots of research backing up his ideas however all this research he did himself. Be prepared to have very old school communication via faxes to get scripts..etc because they don't use email. He also records your consult via tape recorder so you can get that to refer back to. You need to be on top of everything at this clinic. There is also a somewhat long wait to see this dr in person.
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
I am doing out of town monitoring with this doctor because I live in NY and he is located in NJ. However I did need to go there several times for endometrial scratch, consult, post coital test...etc The clinic itself makes you feel like a number and everything is very much outdated. You cannot email anything and everything has to be via fax. I dont feel like the nurses that call me with results remember my case because they make errors with my medications at times.
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
Like I mentioned, Dr check likes to try to get you pregnant naturally eventhough you never conceived naturally before and have had many failed transfers with PGD tested embryos. He doesnt believe in using letrozole or clomid if you can make an egg on your own. He has you do a scan to make sure you released an egg and then another scan to ensure your lining thickened appropriately. He does a post coital test to ensure your husbands sperm still survives in your cervix 24 hours after intercourse. He puts you on adderall to control inflammation and other issues and uses extra progesterone and one lupron shot during luteal phase.
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
There are a few nurses who you deal with and depending on who gets your results first, that nurse will call you with results. My medication protocols got confused at times because not all nurses communicated well with each other. You also need to be on top of them to get results in a timely manner. I found this all very stressful. Ive worked with so many clinics and I never had to be so on top of everything like this before but I was willing to try since I heard some amazing success stories. Jackie is the most compassionate nurse, Tabatha and Kathy tend to rush you on the phone and seem annoyed if you have too many questions.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
Everything is very old school like I mentioned before. I did out of town monitoring and you need to leave messages every time you get blood or ultra sound done with 2 different phone lines or fax them a sheet. If you want to speak to a nurse you need to leave a message and pray they call you back that same day, once or twice they didn't. You just really need to be on top of everything more so than any other of the 5 clinics I have been to.
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
I was doing out of town monitoring so had to pay $195 for that fee. Enometrial scratch, post coital..etc went through insurance and so did bloods and scan
What specific things went wrong at Cooper Institute for Reproductive Hormonal Disorders?
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Cooper Institute for Reproductive Hormonal Disorders.
There was a medication dosing mix-up
5
Doctor
Jerome Check
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
5
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
9
Age 30
1 IVF
Donor Eggs
Diminished Ovarian Reserve
Endometriosis
Income $50K - $99K
Nurse or HC Services
3rd of 7 Docs
3 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr cohen was very sweet and made me feel welcome. She answered all of my questions realistically and with a plan. She made me feel at ease about our next steps and didn’t make me feel rushed... I met with dr cohen for a consultation and then had found out that she did the egg retrieval for our eggs retrieved from a donor. This is the first time we ever had embryos to transfer so I felt grateful to have that outcome!... We were allowed to transfer our two best embryos at once. We ultimately had a chemical.
I can say that I have gotten some conflicting information from the nursing staff [Cooper Institute]. Since I am an out of town patient. I have to get scripts for my bloodwork and ultrasounds. Some nurses are happy to email them to me and some are adamant about faxing them. Which I don’t have access to a fax so sometimes I use my work fax or have to have them sent to the hospital.... Cooper is very transparent with their pricing since they have a list on their website.
How was your experience with Rachael Cohen at Cooper Institute for Reproductive Hormonal Disorders?
I met with dr cohen for a consultation and then had found out that she did the egg retrieval for our eggs retrieved from a donor. This is the first time we ever had embryos to transfer so I felt grateful to have that outcome!
What's one piece of advice would you give a prospective patient of Rachael Cohen at Cooper Institute for Reproductive Hormonal Disorders?
The office at either location is very busy. Do not let that scary you. The doctors there are very good and worth it.
During treatment, were you treated like a number or a human with Rachael Cohen at Cooper Institute for Reproductive Hormonal Disorders?
Dr cohen was very sweet and made me feel welcome. She answered all of my questions realistically and with a plan. She made me feel at ease about our next steps and didn’t make me feel rushed
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
I have mostly dealt with Jessie who is absolutely an angel. I hate to call her out like that, it’s like I’m letting out a good secret but she deserves every bit of recognition. I can’t imagine all the times I bugged her with random questions. But each time she made me feel better and made things so much easier. She is a gem there.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
As I said before, the office is very busy which is to be expected with a great office. The blood and ultrasound procedures at the new jersey office run smoothly and efficiently. I wish I lived closer to go there all the time!!
Describe the costs associated with your care under Rachael Cohen at Cooper Institute for Reproductive Hormonal Disorders.
Cooper is very transparent with their pricing since they have a list on their website.
Describe Rachael Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
We were allowed to transfer our two best embryos at once. We ultimately had a chemical.
What specific things went wrong at Cooper Institute for Reproductive Hormonal Disorders?
  • Provided conflicting information
Describe the specific things that went wrong at Cooper Institute for Reproductive Hormonal Disorders.
I can say that I have gotten some conflicting information from the nursing staff. Since I am an out of town patient. I have to get scripts for my bloodwork and ultrasounds. Some nurses are happy to email them to me and some are adamant about faxing them. Which I don’t have access to a fax so sometimes I use my work fax or have to have them sent to the hospital.
10
Doctor
Rachael Cohen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 39 - 40
Endometriosis
Poor Egg Quality
Unexplained
European
Income $100K - $199K
Architect
2nd of 2 Docs
6 IUI With Other Docs
2 IVF With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Check] will listen to all your questions and tell you point blank what he agrees with and disagrees with. ... He also used Adderall to combat inflammation associated with my endometriosis. ... If you have an unusual case he will work hard at trying to solve the problem that other doctors have failed to solve. ... He knows so much about reproductive endocrinology and isn’t afraid to do things out of the norm if he has strong convictions about his course of action.
The front desk staff [Cooper Inst] are so kind and warm. They remember you and root you on every step of the way. The ultrasound techs are not that warm but it’s easy to get over that. The IVF nurses need a serious attitude adjustment but the pregnancy nurses are sweet as anything. The exam rooms are outdated and feel dirty because they are carpeted.
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
He is a little quirky but in an intelligent mad-scientist kind of way. He knows so much about reproductive endocrinology and isn’t afraid to do things out of the norm if he has strong convictions about his course of action. He is considered a pioneer in his field but is often criticized but others in the infertility field and OB-GYNs because he is unconventional. That said, he has a reputation for being one of the best infertility doctors in the world. People travel from all over the world to see him. He doesn’t care about the money and refuses to take a salary so that he doesn’t have to be beholden to a quota system. He will listen to all your questions and tell you point blank what he agrees with and disagrees with. If you have an unusual case he will work hard at trying to solve the problem that other doctors have failed to solve.
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Trust him. He is a wise and experienced man. If you let him do his magic he will get you pregnant.
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
He is kind and very intelligent. He works really hard and smart to get people pregnant. He treats not only from evidence-based information but also anecdotal evidence. He cares a lot about helping people rather than making money.
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
I don’t remember the name of my protocol for frozen embryo transfer. He used high doses of progesterone in oil, progesterone suppositories and oral progesterone. He also used Adderall to combat inflammation associated with my endometriosis. I had 2 frozen embryo transfers with another clinic and both times had severe cramping within 10 minutes of my embryo transfers which I believe to be the reason neither of them resulted in a pregnancy. Dr. Check agreed with that theory. Dr. Check gave me Adderall and Valium before my embryo transfer and I had no cramping.
Describe your experience with your nurse at Cooper Institute for Reproductive Hormonal Disorders. (Assigned nurse: Karen)
The IVF nurses are not nice or caring at all. They don’t hold your hand or help explain things in detail. When you ask questions they act like you are a nuisance. They make you feel very uncomfortable. The pregnancy nurses are the complete opposite. They are very warm and caring.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
The front desk staff are so kind and warm. They remember you and root you on every step of the way. The ultrasound techs are not that warm but it’s easy to get over that. The IVF nurses need a serious attitude adjustment but the pregnancy nurses are sweet as anything. The exam rooms are outdated and feel dirty because they are carpeted. The whole office has an old-school vibe about it. Probably because Dr. Check is in his 70s and doesn’t like to adjust to all the new technology. It’s something to know when you go there for the first time so you’re not thrown off. It’s all easy to forgive because Dr. Check is so amazing.
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
I have done one frozen embryo transfer and the cost was around $3,000. When I told them my previous clinic charged less they gave me a discount
Describe Jerome Check's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
We had 1 PGS normal embryo remaining and 1 PGS mosaic embryo remaining. He suggested we transfer only the normal embryo to play it safe since mosaics have a higher rate of miscarriage and he didn’t want to jeopardize the pregnancy if I became pregnant with twins. We decided to transfer both embryos against his advice. I became pregnant with one baby and it turned out to be the mosaic embryo. She later tested completely normal from an amniocentesis which means Dr. Check’s theory that mosaic embryos self-correct was right.
What specific things went wrong at Cooper Institute for Reproductive Hormonal Disorders?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Cooper Institute for Reproductive Hormonal Disorders.
I was given a different due date twice from the staff. Probably because they typically transfer day-3 embryos and I brought Day-5 embryos over from another clinic. Also the IVF nurses aren’t very responsive and failed to call in a prescription for me once and I had to call to remind them. They also have forgotten to call with results of my bloodwork related to my thyroid levels a couple of times
10
Doctor
Jerome Check
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 32 - 33
Tubal Blockage
East Asian
Ashkenazi Jewish
Income $200K - $499K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I’ve been lucky to employ his [Dr. Chang] expertise to examine my tubes, perform my bilateral salpingectomy and hysteroscopic D&C, and do a sonohystogram all prior to my first IVF FET cycle in progress now. ... He is very detailed and respects when you come with your roster of questions for him to answer/advise on. He is a positive doctor to be around when you are feeling down and explains every step of any procedure prior (or during if you are awake) so that your nerves are calmed.
Strengths: they’ve [Cooper Inst for Repro Hormonal Disorders] got a system in place, and that makes it easy to work with your planning and keeping stress low. Also, this is not a one-size-fits-all clinic. Personalized approach to every situation. Weaknesses: no electronic patient portal/profiles, so you won’t have access to your own file/info at your fingertips. ... I’m doing PGS, so Dr. Chang does not recommend transferring more than 1 embryo for my personalized plan.
How was your experience with Eric Chang at Cooper Institute for Reproductive Hormonal Disorders?
I’ve been lucky to employ his expertise to examine my tubes, perform my bilateral salpingectomy and hysteroscopic D&C, and do a sonohystogram all prior to my first IVF FET cycle in progress now. He is very detailed and respects when you come with your roster of questions for him to answer/advise on. He is a positive doctor to be around when you are feeling down and explains every step of any procedure prior (or during if you are awake) so that your nerves are calmed. Some may be deterred by his social quirkiness, but I am here for it! I believe it takes eccentric doctors to really have a passion for the intricate work they do. This clinic takes patients who have had failures multiple times elsewhere, and helps them achieve more through alternator approaches. So I’m glad I was paired with him for many of my steps to IVF. Dr. Chang will give you his number post-operations and be available for any concern you may have. He’s also done my monitoring callbacks to give instructions on stimulation before, which was nice because it’s usually IVF nurses who do that. He cares and tries to make time where he can.
What's one piece of advice would you give a prospective patient of Eric Chang at Cooper Institute for Reproductive Hormonal Disorders?
Take notes and be prepared with your questions. He will not read your mind, but will be as broad in his education as possible if you don’t speak up and advocate for yourself.
During treatment, were you treated like a number or a human with Eric Chang at Cooper Institute for Reproductive Hormonal Disorders?
Dr. Chang reviews and studies your results and details before having a conversation or advising on next steps. I’ve been lucky to employ his expertise to examine my tubes, perform my bilateral salpingectomy and hysteroscopic D&C, and do a sonohystogram all prior to my first IVF FET cycle in progress now. He’s always made himself available for any questions or explanations and is very clear, factual, and sympathetic in his delivery.
Describe the protocols Eric Chang used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
Dr. Chang has me on a Long Lupron protocol beginning day 21 of my cycle prior to IVF stims because I’m 32 with a 3.5 AMH. He lowered my dosages over the last few days and had the nurses closely monitor me into my upcoming egg retrieval. I have OHSS, but had I been on another protocol, it’d probably be worse.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
Strengths: they’ve got a system in place, and that makes it easy to work with your planning and keeping stress low. Also, this is not a one-size-fits-all clinic. Personalized approach to every situation. Weaknesses: no electronic patient portal/profiles, so you won’t have access to your own file/info at your fingertips.
Describe Eric Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
I’m doing PGS, so Dr. Chang does not recommend transferring more than 1 embryo for my personalized plan. He does say in rare circumstances where there have been miscarriages or it’s an older woman, there may be reason to transfer 2.
10
Doctor
Eric Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
8
Age 53
European
Income $50K - $99K
Accountant
Only Doc Seen
IUI With Other Docs
Donor Sperm
Strongly Recommends
Neutral
Success w/ Doc Too early to know
He [Dr. Chang] is very genuine, factual, thorough, educational, answers questions, gives medical guidance and sound advice to make appropriate medical decisions. He treats you like he wants you to have a family and is going to help you get there.... He is a professional who cares and is in his profession to help women become a mother.... educated, compassionate, trustworthy, informative, will answer questions, thorough, knowledgeable, is interested in giving you the information needed to make a good choice to achieve pregnancy
The founding doctor is the clinic's [Cooper Institute] greatest strength. The other doctors are it's strength. However, the operations of the clinic is it's weakness. The clinic's back office staff are not organized, communicative, honest, caring, or assigned to a particular patient and they do not follow up or through on any form of communication. It seems that patient files are not electronic and no one ever has your file in front of them when they speak
How was your experience with Eric Chang at Cooper Institute for Reproductive Hormonal Disorders?
Dr. Chang-educated, compassionate, trustworthy, informative, will answer questions, thorough, knowledgeable, is interested in giving you the information needed to make a good choice to achieve pregnancy and a baby. My experience so far, has been great with Dr. Chang.
What's one piece of advice would you give a prospective patient of Eric Chang at Cooper Institute for Reproductive Hormonal Disorders?
Ask what you need to know to enable you to make your decisions. He is a professional who cares and is in his profession to help women become a mother.
During treatment, were you treated like a number or a human with Eric Chang at Cooper Institute for Reproductive Hormonal Disorders?
He is very genuine, factual, thorough, educational, answers questions, gives medical guidance and sound advice to make appropriate medical decisions. He treats you like he wants you to have a family and is going to help you get there.
Describe the protocols Eric Chang used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
It is too early. I am at preliminary stages of care and not at treatment yet.
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
I have not done treatments yet. The nurses I have spoken to on the phone, I would say 1 has been thorough, helpful, empathetic, and helpful in answering questions and getting me to the next step. Many other nurses told me things about trying to obtain a medication that were not true. I had gotten a prescription and the specialty pharmacy the clinic gave me said the med was unavailable indefinitely. I called 50 pharmacy's nationwide and they all said the same thing. The nurses said other patients got the med. So I felt like they were just giving me the run around. I have to say that after 3 months of me trying to get the med, finally one nurse place a call to the same specialty pharmacy I spoke with and they said the drug was now available. I was so distraught, I gave up on that form of treatment. I had wasted 3 to 4 months chasing a ghost. So, I don't really understand the nurses.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
The founding doctor is the clinic's greatest strength. The other doctors are it's strength. However, the operations of the clinic is it's weakness. The clinic's back office staff are not organized, communicative, honest, caring, or assigned to a particular patient and they do not follow up or through on any form of communication. It seems that patient files are not electronic and no one ever has your file in front of them when they speak to you so they don't/can't answer questions and get you to the next step. Technology and training are needed and maybe some people who treat customers with disrespect hanging up on them should look for another line of work.
Describe the costs associated with your care under Eric Chang at Cooper Institute for Reproductive Hormonal Disorders.
I have not had my cycle yet. So I am still trying to determine this.
Describe Eric Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
I do not know this clinic's opinion.
What specific things went wrong at Cooper Institute for Reproductive Hormonal Disorders?
  • Lost paperwork
  • Provided conflicting information
Describe the specific things that went wrong at Cooper Institute for Reproductive Hormonal Disorders.
I explained everything in the prior questions. The doctors are great. The operations of the business needs to be changed and improved.
9
Doctor
Eric Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
9
Age 32
Unexplained
Ashkenazi Jewish
Income $100K - $199K
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Check is very thorough and talked to us for hours at our consult. I really enjoyed his perspective and he did a lot of work for us even on that first day....I left excited to try some new things. He is not only very smart but he is funny and made us comfortable.... Dr. Check did a new semen analysis for us as well as a cervical mucus test. He also had me do an ultrasound before and after ovulation as well as one 7 days past ovulation which I thought was extremely informative to me. We just started with him but I love that they monitor so closely, and I found that my lining is very thin a week after ovulation which may shed some light into our problems.
I like the way they [Cooper Institute] move patients in and out as it cuts down on wait time. It is a large facility with a lot of people there. It looks a bit out of date but that doesn’t make a difference to me. I think the setup works well and I enjoy the fact that you get a call back after almost every visit....The only reason I didn’t give a perfect score is that some of the staff is a little rough. They don’t always speak to you in a nice way or validate your concerns. But Dr. Check himself was great.
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
We have only seen him once, but we just started at this clinic about a month and a half ago. His consult was great and extremely informative. I left excited to try some new things. He is not only very smart but he is funny and made us comfortable.
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Don’t get discouraged if the staff seems to kind of shuffle people around. Some of the staff aren’t my favorite people but the upside of their process there is you don’t wait long which is amazing. Some people say they felt like cattle but for me running over on my lunch break, I don’t mind it because I usually am in and out very fast.
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Dr. Check is very thorough and talked to us for hours at our consult. I really enjoyed his perspective and he did a lot of work for us even on that first day. The only reason I didn’t give a perfect score is that some of the staff is a little rough. They don’t always speak to you in a nice way or validate your concerns. But Dr. Check himself was great.
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
Dr. Check did a new semen analysis for us as well as a cervical mucus test. He also had me do an ultrasound before and after ovulation as well as one 7 days past ovulation which I thought was extremely informative to me. We just started with him but I love that they monitor so closely, and I found that my lining is very thin a week after ovulation which may shed some light into our problems.
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
I have only interacted with one of two nurses. They are informative and overall friendly but not every one is as personable as I hoped.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
I like the way they move patients in and out as it cuts down on wait time. It is a large facility with a lot of people there. It looks a bit out of date but that doesn’t make a difference to me. I think the setup works well and I enjoy the fact that you get a call back after almost every visit.
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
For now the costs seem in line with any other clinic, but from what I have seen, the ivf prices are very reasonable. They appear to be less costly than most places I have researched.
9
Doctor
Jerome Check
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
7
NPS
7
Age 29 - 31
2 IVF
Diminished Ovarian Reserve
Income $100K - $199K
Marketer or PR
2nd of 3 Docs
4 Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
I adore Dr. Chang. He has been a great communicator. My situation is very rare and from my research and time at other clinics before this, I do think I am at the right practice for my situation. I'm 30 with a diminished reserve, low AMH and high FSH with low LH. Dr. Chang is younger and seems to explain things better for me.... So while at this practice I have been in the care of 3 out of the 4 doctors in the practice. Dr. Check has only consulted on my case
It would be helpful is each patient had a "go-to" nurse. Here [Cooper Institute for Reproductive Hormonal Disorders], you're rotated. I can't tell you how many times the ultrasound tech asked me "only menopur?" and I had to re-explain the situation. It's taxing. Some of the nurses are sweet while others hate being there I think. When they deliver bad news, they offer condolences but no next steps. If patients were assigned to one nurse, the nurse could consult the doctor before calling the patient.
How was your experience with Eric Chang at Cooper Institute for Reproductive Hormonal Disorders?
So while at this practice I have been in the care of 3 out of the 4 doctors in the practice. Dr. Check has only consulted on my case. I adore Dr. Chang. He has been a great communicator. My situation is very rare and from my research and time at other clinics before this, I do think I am at the right practice for my situation. I'm 30 with a diminished reserve, low AMH and high FSH with low LH. Dr. Chang is younger and seems to explain things better for me. The nurses, eh. There are good ones and not so good ones. I love the girls who take my blood. Overall, the nurses could do a better job greeting people or explaining appointments, etc when new patients come to the clinic. I once "got in trouble" for having a full blatter at an ultrasound, but I had got to the bathroom. I almost bit the tech's head off (injectables! haha) Overall, no one explained the entire process to me when I was first diagnosed. I was so overwhelmed. They could have done better job, consoling me or offering therapy options to deal with the situation.
What's one piece of advice would you give a prospective patient of Eric Chang at Cooper Institute for Reproductive Hormonal Disorders?
Ask for a consult with Dr. Chang or Dr. Cohen instead of Dr. Choe. Dr. Check is very smart. He was one of the first researchers in this field, but the delivery of Dr. Chang is better than Dr. Choe from my experience.
During treatment, were you treated like a number or a human with Eric Chang at Cooper Institute for Reproductive Hormonal Disorders?
The way the waiting room is set up and ultrasounds are administered seems like a cattle call, especially in the morning before work. Many of the nurses are apathetic, but not rude. You can't call your nurse directly, you have to leave a message and someone calls you back.
Describe the protocols Eric Chang used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
Because of my situation, I was unable to do IUIs. My insurance wouldn't let me do IVF without having 3 failed IUIs first. The doctor advocated for me by writing a letter. After that, we tried a combo of Menopur and Follistem injections. I created 2 eggs which were retrieved but did not fertilize. The next month, we only did Menopur. I created ovarian cysts. The following month, Dr. Chang increased the amount of Menopur I was taking. I created 4 eggs, 2 were retrieved. 1 fertilized and did not implant.
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
It would be helpful is each patient had a "go-to" nurse. Here, you're rotated. I can't tell you how many times the ultrasound tech asked me "only menopur?" and I had to re-explain the situation. It's taxing. Some of the nurses are sweet while others hate being there I think. When they deliver bad news, they offer condolences but no next steps. If patients were assigned to one nurse, the nurse could consult the doctor before calling the patient.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
Strengths - The lead doctor is backed by knowledge and proof. He has been researching and writing white pages on fertility treatments for decades. The practice is a boutique firm handling the most unique cases. My Primary Care Physician speaks highly of the practices. The Younger doctors in the practice have good bedside manner. Weaknesses - Staff is sometimes not the most polite.
Describe the costs associated with your care under Eric Chang at Cooper Institute for Reproductive Hormonal Disorders.
The IVF cycle out of pocket expense cost us about $6000-$7000 each time. The first cycle, our meds were covered by insurance. At that point we met the "lifetime" max for meds. Which is funny. The actually IVF is covered, but the meds to get me there aren't. Menopur is approximately $80 per vial (I have a great pharmacist!) but I will be taking 4 vials day to stim - and that does not include the gonal or other meds like the premarin/provera to bring on my period to even start the cycle. Plus estrogen, endometrium, etc.
Describe Eric Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
The embryologist at this location is great. She always explains things in lames terms to us. With that said, I have never had the opportunity to transfer more than 1 embryo and cannot comment on that.
What specific things went wrong at Cooper Institute for Reproductive Hormonal Disorders?
  • Failed to call in prescriptions to pharmacy
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Cooper Institute for Reproductive Hormonal Disorders.
During my second IVF, I created cists and not eggs. The office put me on a birth control that was awful. I broke out in awful eczema and my face swelled pretty badly. I believe it was an allergic reaction to this pill.
7
Doctor
Eric Chang
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
9
NPS
10
Age 27
PCOS
Latinx
Income $0 - $49K
1st of 2 Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Check] was very kind, very understanding of what we wanted in our procedure in starting a family... Me and my wife loved how he explained everything and was compassionate and kind, he also told us they have a program that would help us with the finances which was a big concern for us! We got accepted I tot he donor egg program where my wife will give 1/2 her eggs to a woman in need and in return the cooper institute will pay for our IVF procedure.
They [Cooper Institute] are very busy all the time, sometimes I can catch the coordinator or a nurse and sometimes I leave a message but they usually get back to me very quickly. They do make you feel at home like it’s all in good hands and put your trust in them and keep hope. So they do make you feel good going to them. They are understandable and very patient... my wife went into the donor egg program where they would pay for our treatment if my wife donates 1/2 her eggs chosen by a recipient
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Me and my wife loved how he explained everything and was compassionate and kind, he also told us they have a program that would help us with the finances which was a big concern for us! We got accepted I tot he donor egg program where my wife will give 1/2 her eggs to a woman in need and in return the cooper institute will pay for our IVF procedure. We waited 6 months out finally got chosen but the woman backed out and my wife got put back on the waiting list. The doctor did tell us this is a possibility, so we were aware that this could happen, but now we have hope somebody chooses my wife again and goes through with their procedure which will help us with having our own family one day
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
To write all your questions down you want to ask your doctor and if your not sure about something ask them to go over it again. They are very patient
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
He was very kind, very understanding of what we wanted in our procedure in starting a family
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
First was to sync my wife and the donor recipient together on same cycle, weeks later transfer the embryo to my self and we chose to transfer two day 3 embryo
Describe your experience with your nurse at Cooper Institute for Reproductive Hormonal Disorders. (Assigned nurse: Carrie wilson)
She explained everything in detail and told us the ups and down on the donor share program
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
It’s very hard to get an appointment with the doctor they are scheduled months out for only a consultation. They are very busy all the time, sometimes I can catch the coordinator or a nurse and sometimes I leave a message but they usually get back to me very quickly. They do make you feel at home like it’s all in good hands and put your trust in them and keep hope. So they do make you feel good going to them. They are understandable and very patient
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
It would be $9,000 but because of financial reasons me and my wife went into the donor egg program where they would pay for our treatment if my wife donates 1/2 her eggs chosen by a recipient
Describe Jerome Check's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
He did have a strong approach towards 1 embryo 5 day transfer, but I wanted 2 embryo 3 day to be transferred Incase I lost one chance I had another.
9
Doctor
Jerome Check
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
NPS
10
NPS
10
Age 38 - 41
1 IUI
4 IVF
Diminished Ovarian Reserve
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr Jerome check is Down to earth, honest , gives all treatment options , make you feel very hopeful no matter what treatment you decide , he is nonjudgmental. Is willing to treat any one no matter the age or issue... I did mini stim with gonal 75-150 mg daily plus menopur 75-150 mg, adderal 15 mg cr, Im progesterone 2 cc, vaginal progesterone bid ganirelex to stop ovulation! This resulted in my live child Protocols now are natural with added Injectables for iui so about day 8 adding in gonal or follistim
[Cooper Institute was] Low cost , easy to get to and plenty of appointments ! Great front desk staff, pleasant ultrasound techs in the nj office . Weakness would be as they are expanding it seems that things are getting missed up or the new nurses are not as up to date... They [nursing staff] seemed a bit rushed when on the phone . Needed to be reminded of my protocol ( I was on top of everything being a nurse practitioner. Dr check personally reviewed all my labs and told them exactly what meds I did next
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Dr Jerome check is Down to earth, honest , gives all treatment options , make you feel very hopeful no matter what treatment you decide , he is nonjudgmental. Is willing to treat any one no matter the age or issue
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
He will give you the hope and positivity you need
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Extremely down to earth consult giving me every option that is available and no judgment for which one I wanted to choose ! Answered all my questions honestly
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
I did mini stim with gonal 75-150 mg daily plus menopur 75-150 mg, adderal 15 mg cr, Im progesterone 2 cc, vaginal progesterone bid ganirelex to stop ovulation! This resulted in my live child Protocols now are natural with added Injectables for iui so about day 8 adding in gonal or follistim 75-150 mg ans ganirelex plus progesterone suppositories bid and oral
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
They seemed a bit rushed when on the phone . Needed to be reminded of my protocol ( I was on top of everything being a nurse practitioner. Dr check personally reviewed all my labs and told them exactly what meds I did next
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
Low cost , easy to get to and plenty of appointments ! Great front desk staff, pleasant ultrasound techs in the nj office . Weakness would be as they are expanding it seems that things are getting missed up or the new nurses are not as up to date
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
4150 for Ivf medications xtra and lab copays cost me about $6500-7000 total per round
Describe Jerome Check's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
Dr leaves it up to the Pt but explains all the risks and benefits
What specific things went wrong at Cooper Institute for Reproductive Hormonal Disorders?
  • Provided conflicting information
Describe the specific things that went wrong at Cooper Institute for Reproductive Hormonal Disorders.
Discrepancy in my protocol when I called ! This was handled by dr check personally taking over my case and him calling me with my next dosage and instructions, which made me so happy how he handled the situation
10
Doctor
Jerome Check
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 32 - 34
2 IUI
PCOS
Uterine Fibroids
Unexplained
Latinx
Income $50K - $99K
1st of 3 Docs
5 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Jerome Check is definitely a doctor I can recommend and can trust his words 100%. He is a very positive and caring doctor, he takes his time explaining everything throughoutly and can leave his clinic feeling positive and at peace.... I used injections, suppositories and oral medications. Letrazole to make me ovulate, side effects only pain in Breast, nothing major. Hcg injections, mophur, no side effects. And vaginal suppositories which are progesterones in case pregnancy took place it’ll help the uterus wall to sustain pregnancy if conceived. No side affects on suppositories.
The clinic itself [Cooper Institute] is excellent nurses and doctors are great and very thorough which is what you want when you are going through this type of process. In my experience I can’t complaint about this clinic overall, everyone from doctors to front desk ladies are really nice and helpful. They always call you on time to give you results and to Inform you about your next step. They positive attitude keeps you going and that’s so important to us the patients.
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Dr. Jerome Check is definitely a doctor I can recommend and can trust his words 100%. He is a very positive and caring doctor, he takes his time explaining everything throughoutly and can leave his clinic feeling positive and at peace.
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Stay positive and hopeful as I am. This is not an easy process but have faith that one day it’ll happen.
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
I felt like i was treated as a human because from nurses to doctors showed that they care for their patients and work along with them. Dr. Check and Dr. Choe show good side bed manners, you have questions or concerns they take their time to explain everything thoroughly. They make me feel comfortable and loved because they know this is not an easy path some of us go through trying to bring a baby in to ourlives. I love when I hear them say stay positive, have faith and don’t give up because we won’t on you. To me all those kind works means the world. I’ve been going through inferility treatments for over 7 years sometimes you do feel like giving up but something in my heart tells me not too. Hopefully one day my dream will come true which is to become a mother.
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
I used injections, suppositories and oral medications. Letrazole to make me ovulate, side effects only pain in Breast, nothing major. Hcg injections, mophur, no side effects. And vaginal suppositories which are progesterones in case pregnancy took place it’ll help the uterus wall to sustain pregnancy if conceived. No side affects on suppositories.
Describe your experience with your nurse at Cooper Institute for Reproductive Hormonal Disorders. (Assigned nurse: Tabetha)
Tabetha is an excellent nurse, took good care of me very compassionate and always positive. Called in prescriptions on time m, very helpful.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
The clinic itself is excellent nurses and doctors are great and very thorough which is what you want when you are going through this type of process. In my experience I can’t complaint about this clinic overall, everyone from doctors to front desk ladies are really nice and helpful. They always call you on time to give you results and to Inform you about your next step. They positive attitude keeps you going and that’s so important to us the patients.
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
Per cycle: Per IUI- $400 Blood work and sonogram package for 6 visits $800 Progesterons suppositories for 2 weeks worth $100 Hcg injections $100 per Injection. Leprazole $25 for 5 pills
Describe Jerome Check's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
I never got to do any transfers, I’ve only tried IUI because that’s all I can afford.
10
Doctor
Jerome Check
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 31 - 32
Unexplained
Income $100K - $199K
Teacher
3rd of 3 Docs
7 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Check has Friday night consults and makes home calls. He will sit with you for 1-2 hours to discuss your options and your feelings/opinions on treatment in extreme detail. He will try old-fashioned and "outside the box" methods and tests when the typical methods prove unsuccessful....With the 2nd cycle, they performed a postcoital test which showed mostly dead sperm.... He added Mucinex to correct this, followed by another PC test which showed completely opposite and excellent results
The nursing staff [Cooper Inst] can be somewhat off-putting in person depending on the day. However, they are always available via phone to answer questions. When calling with blood results, they give you the specific levels each time and explain them, which is wonderful!... The clinic is very old-fashioned and disorganized in its methods which seems off-putting at first. Everything is mainly paper-based, you have to fill out forms every time, and you have to get used to their way of doing things. The PA office has short hours and so trips to the NJ office are necessary sometimes which can be a pain.
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Dr. Check is compassionate and thorough. He looked at our prior experience and tests and developed a specific, individualized plan. He monitors very often to ensure that he truly understands your cycle and its patterns, strengths, and downfalls. He performed tests such as the postcoital and identified problems that had never been considered in our prior experiences with othet clinics. In consults, he is aware of your individual struggles and history because he takes the time to know and understand you. He also communicates with his staff often and adjusts the plan as you go along. He listens to your concerns and takes them seriously.
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Understand that while his methods seem a bit outdated and crazy, he cares about each individual person and will literally try anything within the realm of fertility care to get you pregnant.
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Dr. Check has Friday night consults and makes home calls. He will sit with you for 1-2 hours to discuss your options and your feelings/opinions on treatment in extreme detail. He will try old-fashioned and "outside the box" methods and tests when the typical methods prove unsuccessful. For instance, he performed a postcoital test on us. Some clinics may call this outdated, but it shed light on our situation by revealing that my body may have been killing my husband's sperm all along. He's very anti-establishment and realistic and cares deeply about his patients' well-being.
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
Dr. Check immediately ruled out Clomid and Letrozole due to the fact that it can cause more problems than solutions. He also showed us that IUI success rates are not actually great for our situation since we had good sperm analysis results. He opted to have us try "natural cycles" with timed intercourse and progesterone. With the 1st cycle, he monitored so closely that they increased progesterone to ensure that my lining was perfect. With the 2nd cycle, they performed a postcoital test which showed mostly dead sperm. He added Mucinex to correct this, followed by another PC test which showed completely opposite and excellent results, meaning that my cervical mucus may have been the problem all along and that the Mucinex had thinned it out to allow sperm to pass through more easily and live longer. He also prescribed a Lupron injection each month along with an endometrial scratch to improve implantation conditions, as he believed this may also be the problem. In later cycles, he added more progesterone to hopefully improve things, and we had a chemical pregnancy on our 5th cycle with him. He also added Adderall on the 5th cycle on the chance that it can control "natural killer cells" which sometimes inhibit implantation. He showed us and explained the research for each treatment along the way. Though we still are not pregnant, he is fine tuning things and getting closer to identifying the underlying issues.
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
The nursing staff can be somewhat off-putting in person depending on the day. However, they are always available via phone to answer questions. When calling with blood results, they give you the specific levels each time and explain them, which is wonderful!
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
The clinic is very old-fashioned and disorganized in its methods which seems off-putting at first. Everything is mainly paper-based, you have to fill out forms every time, and you have to get used to their way of doing things. The PA office has short hours and so trips to the NJ office are necessary sometimes which can be a pain. It's worth it for the individualized level of care that you receive. They'll really do whatever they can to make the process as easy as possible otherwise.
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
There are some copays for office visits. They really do what they can to make it as financially easy as possible, including medications and finding the cheapest and best resources available.
Describe Jerome Check's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
Unknown
10
Doctor
Jerome Check
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
9
NPS
9
Age 40
Anovulation
Diminished Ovarian Reserve
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Check is a unique, eccentric, well-established, knowledgeable, highly recommended man. ..He started me on adderall, bloodwork, post coidal testing and ultrasound monitoring. First month just didnt happen. Second month egg showed not a good cycle thru bloodwork, call when you get your period. 3rd cycle ovulated way too soon (day 4) we still tried to make this cycle work but no go. 4th cycle started on ethanol estradiol for 10 days to suppress FSH, too high at start of cycle, then follistim once released,
[Cooper Institute] Clean, friendly, compassionate Very busy, only 2 locations and not easily accessible, some of the hours of operation...On the ball, well knowledgeable, compassionate nursing staff....Dr. Check is a unique, eccentric, well-established, knowledgeable, highly recommended man. I feel that I am in great hands with him and his staff...At the beginning my insurance was covering ultrasounds and bloodwork but for some reason now i am getting phones feom the billing dept about some denials they are recieving back from my insurance. I dont know if they changed the way the billing is coding things.
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Dr. Check is a unique, eccentric, well-established, knowledgeable, highly recommended man. I feel that I am in great hands with him and his staff. All of the nurses are extremely passionate and knowledgeable as to the next step and explain every procedure and labs results in detail.
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Think outside the box and research all dr abd clinics before you decide
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Being in the healthcare field and the office staff knows this.
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
He started me on adderall, bloodwork, post coidal testing and ultrasound monitoring. First month just didnt happen. Second month egg showed not a good cycle thru bloodwork, call when you get your period. 3rd cycle ovulated way too soon (day 4) we still tried to make this cycle work but no go. 4th cycle started on ethanol estradiol for 10 days to suppress FSH, too high at start of cycle, then follistim once released, estrogen and progesterone vaginal suppositories 2x a day. 5th cycle same as 4th but with added progesterone oil injections then with negative preg test - endometrial scratch. 6th cycle same as 5th cycle also did another endometrial scratch- this time it hurt so bad i told them i would never get that procedure done again. Currently just about to end 7th cycle- doesnt look like it will end in a positive pregnancy test.
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
On the ball, well knowledgeable, compassionate nursing staff.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
Clean, friendly, compassionate Very busy, only 2 locations and not easily accessible, some of the hours of operation.
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
At the beginning my insurance was covering ultrasounds and bloodwork but for some reason now i am getting phones feom the billing dept about some denials they are recieving back from my insurance. I dont know if they changed the way the billing is coding things. I know my insurance hasnt changed, its been the same. As of today im waiting to hear back from the billing dept.
Describe Jerome Check's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
Not able to have IVF, my insurance doesn't cover it and any of the medications.
9
Doctor
Jerome Check
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
9
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
2017, Unsuccessful
NPS
6
NPS
9
Age 33
1 IVF
Black or African-American
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Strongly Recommends
Unsuccessful
Dr. Jerome Check is a very nice guy. He is very understanding. We sat down and talked to Dr. Check for our consultation and he developed a plan for us. It was a good plan. I will say, that was the only time we seen Dr. Check. Everything else like my Endometrial Scratch, Egg Retrieval, and Egg Transfer was done by someone else (Dr.Chang). But even thou it wasn't successful, it was still a great experience.
Strengths [for Cooper Institute]- Dr. Check- His plan that he develops for you. He really cares about his patients. He is very understanding. Also, his IVF price rates are lower then most places. He really makes you feel like there is hope. Weakness- Wish we got to see Dr. Check more often. ... Endocrine Scratch Forgot the name of all the medications Egg Retrieval Egg Transfer 1x injection(forgot the name of medication) Progesterone suppositories
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Dr. Jerome Check is a very nice guy. He is very understanding. We sat down and talked to Dr. Check for our consultation and he developed a plan for us. It was a good plan. I will say, that was the only time we seen Dr. Check. Everything else like my Endometrial Scratch, Egg Retrieval, and Egg Transfer was done by someone else (Dr.Chang). But even thou it wasn't successful, it was still a great experience.
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Dr. Check knows what he is talking about. He is a good Doctor. Make sure when you set an a appointment for a consultation at Cooper, you set your appointment to see Dr. Check.
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
I felt like a human. They took there time with me and my husband. They explained everything step to us that we took next. They made us feel like we would be parents real soon. They made us feel like there is hope.
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
Endocrine Scratch Forgot the name of all the medications Egg Retrieval Egg Transfer 1x injection(forgot the name of medication) Progesterone suppositories
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
They were professional. They did exactly what they were supposed to do.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
Strengths- Dr. Check- His plan that he develops for you. He really cares about his patients. He is very understanding. Also, his IVF price rates are lower then most places. He really makes you feel like there is hope. Weakness- Wish we got to see Dr. Check more often. New Patients- Schedule an appointment to see Dr. Jerome Check. He is a Great Doctor. He knows what he is talking about. He will develop a great care plan for you. Also his ivf price rates are lower then most other Doctors.
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
I believe I paid over $ 9,000.
Describe Jerome Check's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
No Comment
6
Doctor
Jerome Check
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, 11 Eggs Frozen
NPS
0
NPS
0
Age 30 - 31
2 Egg Freezing
Diminished Ovarian Reserve
European
Sales Representative
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Because of my low/declining AMH and lack of insurance coverage, I was put on on mini-ivf [by Dr. Jerome Check[, so my protocol consisted of lower doses of fertility drugs.... only 5 mature eggs were retrieved of the 14+ measurable follicles I had. After a disappointing egg retrieval, we went forward with a second cycle. Again, due to poor communication, (it took me 3 days of calling the clinic to get someone to call me back) I started the second cycle late and missed out on the first couple of days of stimulation. The second round we had less follicles and retrieved 6 mature eggs. Not successful for a healthy 30 year old.
While I was cycling [at the Cooper Institute] the nurses would call me back the same day of my monitoring to advise of any dosage changes and results. I was unable to communicate with them via email, which I would have preferred. My biggest issue was the lack of communication at the start of my second cycle.... The biggest strength of this clinic is the costs. Weaknesses are absolutely poor communication.
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Jerome Check is a peculiar man but seems to be very knowledgeable about infertility research. He does not nickle and dime his patients which I thoroughly appreciated. It is not easy to follow his train of thought but he does not rush his patients. I do think he cares about his patients but that does not translate to elevated care. The ONLY pros to seeing Dr. Check is 1) Cost and 2) knowledge of research.
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Personally speak to all parties involved in your treatment BEFORE all procedures take place. Do not assume that the communication you expect to take place among your caregivers will happen without your intervention. Being your own advocate is not enough.
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
My medical case is very unique but I was treated as a "normal" patient.
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
Because of my low/declining AMH and lack of insurance coverage, I was put on on mini-ivf, so my protocol consisted of lower doses of fertility drugs. Looking back, I am not confident that this was the right approach and if the Dr. had looked deeper into my overall health, I think he would have prescribed a different protocol. If Dr. Cho had been informed about my special case and adequately performed the egg retrieval, I would have been satisfied with the results, but due to lack of communication, only 5 mature eggs were retrieved of the 14+ measurable follicles I had. After a disappointing egg retrieval, we went forward with a second cycle. Again, due to poor communication, (it took me 3 days of calling the clinic to get someone to call me back) I started the second cycle late and missed out on the first couple of days of stimulation. The second round we had less follicles and retrieved 6 mature eggs. Not successful for a healthy 30 year old.
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
While I was cycling the nurses would call me back the same day of my monitoring to advise of any dosage changes and results. I was unable to communicate with them via email, which I would have preferred. My biggest issue was the lack of communication at the start of my second cycle.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
The biggest strength of this clinic is the costs. Weaknesses are absolutely poor communication. The saying "you get what you pay for" applies!
Describe your experience with your monitoring appointments at Cooper Institute for Reproductive Hormonal Disorders.
I was a long distance patient and monitored off-site.
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
I think an egg retrieval cycle (excluding meds) costs ~$5k
Describe Jerome Check's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
We did not get to the embryo transfer stage.
What specific things went wrong at Cooper Institute for Reproductive Hormonal Disorders?
  • Failed to order appropriate test
  • Failed to convey critical information
Describe the specific things that went wrong at Cooper Institute for Reproductive Hormonal Disorders.
Dr. Check did not inform Dr. Cho of my unique medical history which resulted in an unsuccessful cycle.
0
Doctor
Jerome Check
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
1 of 5
0
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
1 of 5
Scheduling
2 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2004 - 2011, Successful
NPS
9
NPS
9
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Income $100K - $199K
Teacher
1st of 2 Docs
12 IUI With Other Docs
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Since I was advanced maternal age, Dr. Check told me on my first visit that I should choose donor egg for my cycles. I was already doing donor sperm, and if my objective was to have a child, donor egg would give me the best shot. I used injectable Gonal F, Estrogen suppositories and tablets, injections of progesterone...Dr. Check was blunt and honest, which is exactly what I wanted. He told me exactly what to expect and how to proceed if I chose to move forward. He discussed the probability of conceiving and the procedure for fertilization and meds to help me conceive. After the initial visit, I did not see him again.
Dr. Check's egg donation supervisor (Fran) was fabulous. She was very concerned about things going forward and we became familiar with each other. She knew the personal struggles I was having and tried to make the process as easy as possible. She left the clinic shortly after I delivered...The clinic was well organized and made the procedure easy. They recommended a local hotel to stay in after the procedure which provided transportation. The distance to travel was far for someone traveling alone.
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Dr. Check was blunt and honest, which is exactly what I wanted. He told me exactly what to expect and how to proceed if I chose to move forward. He discussed the probability of conceiving and the procedure for fertilization and meds to help me conceive. After the initial visit, I did not see him again.
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Go prepared to be told exactly what could happen.
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Dr. Check's egg donation supervisor (Fran) was fabulous. She was very concerned about things going forward and we became familiar with each other. She knew the personal struggles I was having and tried to make the process as easy as possible. She left the clinic shortly after I delivered.
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
Since I was advanced maternal age, Dr. Check told me on my first visit that I should choose donor egg for my cycles. I was already doing donor sperm, and if my objective was to have a child, donor egg would give me the best shot. I used injectable Gonal F, Estrogen suppositories and tablets, injections of progesterone.
Describe your experience with your nurse at Cooper Institute for Reproductive Hormonal Disorders. (Assigned nurse: Fran)
Fran and I communicated by phone. I had the pleasure of meeting her only once. She had a small build and blond hair. Her smile was infectious. It was a pleasure to meet her.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
The clinic was well organized and made the procedure easy. They recommended a local hotel to stay in after the procedure which provided transportation. The distance to travel was far for someone traveling alone.
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
Minimal as most was covered by my health coverage.
Describe Jerome Check's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
I never did a single transfer. I did two transfers with three embryo's each.
9
Doctor
Jerome Check
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
2 of 5
9
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2017 - 2018, Successful
NPS
10
NPS
10
Age 32 - 33
3 IUI
Male Factor
PCOS
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Check’s work ethic and personality made him a great fit for us. We needed to smile, but also needed direction with a plan. The staff there are world class, and adore Dr, Check was well. I recommend him to anyone willing to listen!...Letrozole prior to IUI for 5 days ( I think to speed up follicle growth as my cycles were very long)... One week after iui, Lupron shot for help with implantation. Throughout, continuous monitoring with blood work and ultrasounds. One week after iui, lining check.
[The nurses at Cooper Institute for Reproductive Hormonal Disorders are] Simply amazing. Many have been patients with Dr, Check as well. Compassionate...Strengths: family community, quick communication, organization, hours, happy and inviting staff, continuous monitoring Weaknesses: haven’t found one yet! I was very pleased with my care from Day 1.if anything, having to fill out the blood and call back information papers at every visit.
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Dr. Check’s work ethic and personality made him a great fit for us. We needed to smile, but also needed direction with a plan. The staff there are world class, and adore Dr, Check was well. I recommend him to anyone willing to listen!
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Trust him.
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Everyone there made me feel like family, like I was their only patient. Everything done with love in a timely manner.
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
Letrozole prior to IUI for 5 days ( I think to speed up follicle growth as my cycles were very long) Trigger shot for ovulation After IUI, progesterone injections daily. Prometrim and estrogen pills once a day. Endometrin inserts 3x daily. Menopur. One week after iui, Lupron shot for help with implantation. Throughout, continuous monitoring with blood work and ultrasounds. One week after iui, lining check.
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
Simply amazing. Many have been patients with Dr, Check as well. Compassionate.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
Strengths: family community, quick communication, organization, hours, happy and inviting staff, continuous monitoring Weaknesses: haven’t found one yet! I was very pleased with my care from Day 1.if anything, having to fill out the blood and call back information papers at every visit.
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
All were covered by insurance. $10 co pay to see Dr. or nurse, but nothing for bloods or ultrasounds. Iui was $10
Describe Jerome Check's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
Na
10
Doctor
Jerome Check
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
9
NPS
9
Age 33
8 Fertility Medications
Anovulation
Diminished Ovarian Reserve
Poor Egg Quality
Income $100K - $199K
6th of 8 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Jerome Check] specialized in premature ovarian failure and he was one that looked at my numbers and didnt go right to donor eggs. He actually gave me hope and faith in conceiving and actually knew how to treat this terrible disease...Ethinyl estrodial which tremendously reduces my fsh and adjusted my hormones so that I would ovulate! Once my numbers got down they would put me on clomid or menopur or follistim injections to grow my follicles and then hcg trigger to release the egg.
Front desk staff [at Copper Institute for Reproductive Hormonal Disorders] was not the friendliest but the nurses made up for it. It was easy to get appts and they took you back pretty fast so u didnt have to wait long...I felt like a human being here and they didnt just get me in and out. They actually explained things to me and showed me what they were seeing. They had alot of appts so it was easy to get in. I actually had some success while being under his care!
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
I felt like a human being here and they didnt just get me in and out. They actually explained things to me and showed me what they were seeing. They had alot of appts so it was easy to get in. I actually had some success while being under his care!
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Trust in his process! It may sound crazy, but this man knows what hes doing!
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Dr Check specialized in premature ovarian failure and he was one that looked at my numbers and didnt go right to donor eggs. He actually gave me hope and faith in conceiving and actually knew how to treat this terrible disease. My husband and I actually believe I would be pregnant today if we didnt have to move states and find another doctor.
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
Ethinyl estrodial which tremendously reduces my fsh and adjusted my hormones so that I would ovulate! Once my numbers got down they would put me on clomid or menopur or follistim injections to grow my follicles and then hcg trigger to release the egg.
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
They were mostly sweet and knew how to explain what they were seeing which made me confident in going to them.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
Front desk staff was not the friendliest but the nurses made up for it. It was easy to get appts and they took you back pretty fast so u didnt have to wait long. I wish we didnt have to move bc I really think that they would have gotten me pregnant.
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
Had insurance so not sure about finances
Describe Jerome Check's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
Not applicable
9
Doctor
Jerome Check
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2013 - 2017, Successful
NPS
10
NPS
10
Age 34 - 38
4 IUI
1 IVF
1 Egg Freezing
Endometriosis
Male Factor
Tubal Blockage
European
Income $100K - $199K
4th of 4 Docs
8 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Check can seem like an oddball. He is socially awkward and very brainy, but the care that I received at Cooper was wonderful. The nurses took time with me and never made the feel rushed. Everyone was warm and accommodating. Dr. Check was committed to finding out what was wrong and fixing it. If something was unsuccessful, it was evaluated and a new plan of action was created. I felt like everything was explained to me in a digestible manner.
I have been thrilled with the nurses at Dr. Check's office [Cooper Institute], both in New Jersey and Melrose Park, PA. I was disappointed to see that one of the ultrasound techs had recently retired because she felt like family by the time I graduated to my OBGYN.... My IVF with Dr. Check was significantly less expensive than all other clinics that I researched (less than $5,000, including medicines).
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Dr. Check can seem like an oddball. He is socially awkward and very brainy, but the care that I received at Cooper was wonderful. The nurses took time with me and never made the feel rushed. Everyone was warm and accommodating. Dr. Check was committed to finding out what was wrong and fixing it. If something was unsuccessful, it was evaluated and a new plan of action was created. I felt like everything was explained to me in a digestible manner.
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Don't be put off by your surroundings. Dr. Check has a unique style, which translates to all of his offices. He can come off as odd, but he is brilliant, passionate and committed.
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
I switched to Dr. Check after several years at another clinic that treated its patients with "heard medicine". Dr. Check was committed to finding a solution and to getting us pregnant. I felt respected, heard and cared for while a patient at Cooper.
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
I have been thrilled with the nurses at Dr. Check's office, both in New Jersey and Melrose Park, PA. I was disappointed to see that one of the ultrasound techs had recently retired because she felt like family by the time I graduated to my OBGYN.
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
My IVF with Dr. Check was significantly less expensive than all other clinics that I researched (less than $5,000, including medicines).
10
Doctor
Jerome Check
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2023, Consult
NPS
10
NPS
10
Age 30 - 33
Diminished Ovarian Reserve
Black or African-American
Income $100K - $199K
Only Doc Seen
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Jerome Check] knows exactly what he’s doing and has a lot of experience and knowledge. He’s willing to try methods that other clinics may not be willing to try. I felt as if he was really invested in my successful outcome. At the same time, he’s not selling u realistic dreams and advises of various outcomes and methods that would work best depending on your situation. I felt very confident that I would end up successful at his practice.
The [Cooper Institute for Reproductive Hormonal Disorders] clinic is very easy to navigate. Getting blood work down is very quick and seamless. The staff is very nice and root for their patients. Wait time is almost nonexistent. The office is a bit outdated, though...The nursing staff if very compassionate and understanding. Sometimes, they have to call with bad news and they don’t take it personal if it’s hard for the patient to process. They are very encouraging.
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
He knows exactly what he’s doing and has a lot of experience and knowledge. He’s willing to try methods that other clinics may not be willing to try. I felt as if he was really invested in my successful outcome. At the same time, he’s not selling u realistic dreams and advises of various outcomes and methods that would work best depending on your situation. I felt very confident that I would end up successful at his practice.
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Do your own research and don’t be afraid to speak up and advocate for yourself. Your fertility is a joint effort.
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
He explained everything thoroughly and answered all of my questions without making me feel hopeless.
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
I have diminished ovarian reserve, but Dr. Check was willing to try and see if we would be able get at least one viable egg before turning to donor eggs.
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
The nursing staff if very compassionate and understanding. Sometimes, they have to call with bad news and they don’t take it personal if it’s hard for the patient to process. They are very encouraging.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
The clinic is very easy to navigate. Getting blood work down is very quick and seamless. The staff is very nice and root for their patients. Wait time is almost nonexistent. The office is a bit outdated, though.
10
Doctor
Jerome Check
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 40 - 41
7 Fertility Medications
Endometriosis
Tubal Blockage
Uterine Fibroids
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
1st of 3 Docs
7 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Choe] is a superb doctor who cares deeply about her patients! She answered all questions thoroughly and explained the step by step process fully. She is patient and extremely compassionate. She worked extra innings the night of my appointment and had no qualms calling me herself when she wanted to give further instruction. Her treatment was one on one, you can’t beat that! ...
I was diagnosed with ureaplasma and my spouse and I needed to be treated with an antibiotic. I was told 2 months later as I took a break for the month of July 2018. The test was in May/June 2018, I was told of the results in August without a phone call between. ... They [Cooper Inst for Repro Hormonal Disorders] are very much a well oiled team. The techs could be a bit more pleasant, but otherwise they are great! At times I’d like to have seen a doctor more often as an IUI patient, but understand IVF takes priority.
How was your experience with Jung Kyo Choe at Cooper Institute for Reproductive Hormonal Disorders?
She is a superb doctor who cares deeply about her patients! She answered all questions thoroughly and explained the step by step process fully. She is patient and extremely compassionate. She worked extra innings the night of my appointment and had no qualms calling me herself when she wanted to give further instruction. Her treatment was one on one, you can’t beat that!
What's one piece of advice would you give a prospective patient of Jung Kyo Choe at Cooper Institute for Reproductive Hormonal Disorders?
Listen to her and ask all questions!
During treatment, were you treated like a number or a human with Jung Kyo Choe at Cooper Institute for Reproductive Hormonal Disorders?
She is an amazing doctor! She is very personable! I only wish had more hours!
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
They are a knowledgeable team. Sometimes overwhelmed, but definitely compassionate.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
They are very much a well oiled team. The techs could be a bit more pleasant, but otherwise they are great! At times I’d like to have seen a doctor more often as an IUI patient, but understand IVF takes priority.
Describe the costs associated with your care under Jung Kyo Choe at Cooper Institute for Reproductive Hormonal Disorders.
They are reasonable.
Describe Jung Kyo Choe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
N/A as of now.
What specific things went wrong at Cooper Institute for Reproductive Hormonal Disorders?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at Cooper Institute for Reproductive Hormonal Disorders.
I was diagnosed with ureaplasma and my spouse and I needed to be treated with an antibiotic. I was told 2 months later as I took a break for the month of July 2018. The test was in May/June 2018, I was told of the results in August without a phone call between.
10
Doctor
Jung Kyo Choe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2017, Unknown Success
NPS
7
NPS
9
Age 32
1 IUI
Anovulation
Diminished Ovarian Reserve
Tubal Blockage
South Asian
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
Doctor Jerome was compassionate and very understanding of my health and financial situation. But I wish he can communicate more clearly and look at risk factors more closely for each patient. I had success with him but since I was doing natural cycle, he should have looked more closely into my tubes and encouraged me for an HSG...All of my cycles I used ethinyl estradiol and provera/prometrium and regular monitoring. That is due to my high FSH. The cycles I ovulated they put me on Lupron shot progestrone and estrogen in the Luetal phase.
Clinic [Cooper Inst] is very busy. Receptionist is not personable. You have to be on top of things to get good care. You are responsible for your self. Do not expect to be spoon fed...[Nursing Staff] They are good.... They have lots of patients so it is hard for them to remember...I was treated like a human. Most of the nurses know my name, my case....[Cost Of Treatment] Very reasonable and they are very helpful.
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Doctor Jerome was compassionate and very understanding of my health and financial situation. But I wish he can communicate more clearly and look at risk factors more closely for each patient. I had success with him but since I was doing natural cycle, he should have looked more closely into my tubes and encouraged me for an HSG. That would have eliminated my ectopic.
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Know your case thoroughly. Research a lot about your situation and ask relevant questions. Be your own advocate. They have lots of patients so it is hard for them to remember.
During treatment, were you treated like a number or a human with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
I was treated like a human. Most of the nurses know my name, my case.
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
All of my cycles I used ethinyl estradiol and provera/prometrium and regular monitoring. That is due to my high FSH. The cycles I ovulated they put me on Lupron shot progestrone and estrogen in the Luetal phase.
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
They are good
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
Clinic is very busy. Receptionist is not personable. You have to be on top of things to get good care. You are responsible for your self. Do not expect to be spoon fed. Call and be persistent. I think that is it.
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
Very reasonable and they are very helpful.
What specific things went wrong at Cooper Institute for Reproductive Hormonal Disorders?
  • Failed to order appropriate test
7
Doctor
Jerome Check
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
3 of 5
9
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5

Learn from top medical experts

Explore all courses