Eden Centers for Advanced Fertility (closed)

Rated 9.3
Strongly recommend: 81%Neutral: 11%Don't recommend: 8%9.3
81% strongly recommend
15 reviews
Operations
9.8
9.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
10
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.2
9.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.7
9.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
9.7
9.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic had 3 offices

Fullerton (closed)
2720 N Harbor Blvd
Fullerton, CA 92835
La Jolla (closed)
9850 Genesee Ave
La Jolla, CA 92037
Newport Beach (closed)
20360 SW Birch St.
Newport Beach, CA 92660
Show 1 more
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 27 - 28
3 IVF
3 Egg Freezing
Diminished Ovarian Reserve
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Smotrich has been extremely supportive/compassionate throughout our fertility journey. Never once have we questioned his treatment plan for us. He has always been extremely informative and has never pushed us one way or the other as far as decision making as to what our next step is, but makes sure we are completely informed to be able to make our best decision. We will forever be grateful for Dr Smotrich and his team...
Our nurse coordinator [at La Jolla IVF] was very organized; she made sure we had everything we needed in advance and always anticipated our needs. Any time I contacted her she was very quick to respond and always took care of anything we needed...we’ve never had a negative experience. Every staff member has been extremely compassionate and caring. The nurses are great at educating and making sure you are comfortable and confident with the medication administrations and making sure you have all your appointments set up.
How was your experience with David Smotrich at Eden Centers for Advanced Fertility (closed)?
Dr Smotrich has been extremely supportive/compassionate throughout our fertility journey. Never once have we questioned his treatment plan for us. He has always been extremely informative and has never pushed us one way or the other as far as decision making as to what our next step is, but makes sure we are completely informed to be able to make our best decision. We will forever be grateful for Dr Smotrich and his team.
What's one piece of advice would you give a prospective patient of David Smotrich at Eden Centers for Advanced Fertility (closed)?
I can not think of anything in particular due to the fact that I believe Dr Smotrich is truly the best at what he does. You will be treated like family, all of the staff truly care about you and go out of their way to support you throughout your fertility journey.
During treatment, were you treated like a number or a human with David Smotrich at Eden Centers for Advanced Fertility (closed)?
From our consultation, to three egg retrieval’s and one embryo transfer, Dr Smotrich and his entire staff have treated us like family and have provided us with an incredible amount of support. Dr Smotrich has patiently walked us through our fertility journey, taking time to address all our concerns and questions with compassion. He never rushes through an appointment and always makes us feel like we are his top priority. His knowledge and expertise in his field truly shows through and has brought us so much comfort during this tough journey!
Describe your experience with your nurse at Eden Centers for Advanced Fertility (closed). (Assigned nurse: Amy Williams )
Our nurse coordinator was very organized; she made sure we had everything we needed in advance and always anticipated our needs. Any time I contacted her she was very quick to respond and always took care of anything we needed. She makes an effort to truly connect with you and is very supportive and compassionate. All of the nursing staff are extremely caring and have a great bedside manner.
Describe your experience with Eden Centers for Advanced Fertility (closed).
We have been with La Jolla IVF for about a year and a half and we can honestly say we’ve never had a negative experience. Every staff member has been extremely compassionate and caring. The nurses are great at educating and making sure you are comfortable and confident with the medication administrations and making sure you have all your appointments set up.
Describe David Smotrich's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Eden Centers for Advanced Fertility (closed).
From our experience, Dr Smotrich will inform you what he recommends doing due to the risks/benefits so you can make an informed decision.
10
Doctor
David Smotrich
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Eden Centers for Advanced Fertility (closed)
La Jolla (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 28
1 IVF
Male Factor
Income $50K - $99K
Operations
1st of 2 Docs
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
David Smotrich is a man of integrity, dedication and professionalism. ... I, the male had an undeveloped Vas Deferens. ... I can tell he is in high demand, with a lot of responsibilities, but he has worked weekends, mornings, and late nights as needed to see our procedures through. ... We requested to have 2 embryos transferred at once, as we do not want to have to go through IVF again, and desire 2 children. He is on board with our plan and did not advise us otherwise, simply made us aware of the risk and everything else involved in the procedures.
Primary nurse [La Jolla IVF] helped thoroughly explain the use of medications and injections. Took our blood samples, and aids in the ultrasound check ups. She is encouraging, passionate, kind and educated. ... They remember us by name every time we go in, and the nursing staff even gives my wife hugs out of their pure excitement for us to get pregnant.
How was your experience with David Smotrich at Eden Centers for Advanced Fertility (closed)?
David Smotrich is a man of integrity, dedication and professionalism. We are just one of who knows how many clients he has, and we have consulted with him every single visit thus far. I can tell he is in high demand, with a lot of responsibilities, but he has worked weekends, mornings, and late nights as needed to see our procedures through. I think he has worked 70+ days in a row, which shows not only his dedication to his responsibilities, but it shows his passion for what he does, and is obviously one of the best in the game.
What's one piece of advice would you give a prospective patient of David Smotrich at Eden Centers for Advanced Fertility (closed)?
Trust his opinion. Everything he thought was the case, ended up being the case. A true professional with much wisdom and experience.
During treatment, were you treated like a number or a human with David Smotrich at Eden Centers for Advanced Fertility (closed)?
Dr. Smotrich and his team go above and beyond to make us feel comfortable and to ensure our understanding of every process. They remember us by name every time we go in, and the nursing staff even gives my wife hugs out of their pure excitement for us to get pregnant.
Describe the protocols David Smotrich used in your cycles at Eden Centers for Advanced Fertility (closed) and their degree of success.
Our story was I, the male had an undeveloped Vas Deferens. Through semen analysis via La Jolla IVF and Genetic Testing, DR. Smotrich referred me to a Urologist Dr. Bastuba. Long story short, we loved his referral, he nailed the problem, we retrieved my sperm, Dr. Smotrich retrieve my wifes eggs and all said and done we have 7 healthy embryos for transfer. Our transfer date is in 3 days and everything is going perfectly. The injections and medications have always been well directed, and dosages adjusted accordingly. He knows what he's doing.
Describe your experience with your nurse at Eden Centers for Advanced Fertility (closed).
Primary nurse helped thoroughly explain the use of medications and injections. Took our blood samples, and aids in the ultrasound check ups. She is encouraging, passionate, kind and educated. Great nurse
Describe your experience with Eden Centers for Advanced Fertility (closed).
Very organized and professional clinic with all around good doctors, lab techs, nurses, and staff. Only issue was the time of response from the front office staff on getting some requested documents, but this was due to that person being on vacation at the time of the request.
Describe the costs associated with your care under David Smotrich at Eden Centers for Advanced Fertility (closed).
Roughly $18,000 through this point. Includes initial bloodwork, genetic testing, semen analysis, all ultrasound and bloodwork appointments, cost of IVF, cost of Egg Retrieval surgery, lab cost to create/ test embryos, cost of medications through this point.
Describe David Smotrich's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Eden Centers for Advanced Fertility (closed).
We requested to have 2 embryos transferred at once, as we do not want to have to go through IVF again, and desire 2 children. He is on board with our plan and did not advise us otherwise, simply made us aware of the risk and everything else involved in the procedures.
10
Doctor
David Smotrich
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Eden Centers for Advanced Fertility (closed)
La Jolla (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Unknown Success
NPS
9
NPS
10
Age 38 - 41
3 IVF
PCOS
Poor Egg Quality
Ashkenazi Jewish
Income $200K - $499K
Writer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
The doctor [Dr. Smotrich] genuinely cared about our results and experience. As we started to encounter difficulties ... in responses to medications, with diminished egg quality ... he shared and empathized with our setbacks. He also consistently followed up with my wife before, during and after retrievals.... an excellent doctor versed in the latest procedural and scientific details. ... Single embryo transfer because of my wife's physical size, age and PCOS.
Because the office [La Jolla IVF] is small, there is only one doctor ... nurses and the front-of-house organization team is beyond the best. ... Strengths: if you're looking for high-quality care in a clean, friendly, intimate setting with the resources of a world-class hospital, go here. ... If you believe you, your wife, partner or spouse would respond better to the care and oversight of a female physician, you should look elsewhere.
How was your experience with David Smotrich at Eden Centers for Advanced Fertility (closed)?
First and foremost - an excellent doctor versed in the latest procedural and scientific details. We know this because, as we encountered difficulties with my wife's PCOS, the secondary opinion we received 100% backed up his analysis and approach. He is straight-forward, friendly, dedicated and communicative.
What's one piece of advice would you give a prospective patient of David Smotrich at Eden Centers for Advanced Fertility (closed)?
Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with David Smotrich at Eden Centers for Advanced Fertility (closed)?
The doctor genuinely cared about our results and experience. As we started to encounter difficulties ... in responses to medications, with diminished egg quality ... he shared and empathized with our setbacks. He also consistently followed up with my wife before, during and after retrievals.
Describe the protocols David Smotrich used in your cycles at Eden Centers for Advanced Fertility (closed) and their degree of success.
Lower-dose gonadotropin regimen with 'coasting', due to my wife's sensitivity to drugs. With her PCOS, she almost over-stimulated very quickly during our first retrieval. Dr. described my wife as 'lowest dose' he's ever prescribed. The coasting allowed for improved egg quality by our third retrieval, evidenced in higher Day 5 embryo PGS.
Describe your experience with your nurse at Eden Centers for Advanced Fertility (closed). (Assigned nurse: Amy Williams)
His nurses and the front-of-house organization team is beyond the best. If I could rate 11s, I would.
Describe your experience with Eden Centers for Advanced Fertility (closed).
Strengths: if you're looking for high-quality care in a clean, friendly, intimate setting with the resources of a world-class hospital, go here. The doctor is a talented physician. And you could not ask for more empathetic or friendly nurses to help you through the process. Weaknesses: it's difficult to say as this was the only clinic we used, so we have no basis for comparison. Our frustrations had more to do with being unaccustomed to the difficulties we would face trying to conceive. Things like bad PGS results, etc. None of which were the doctor or clinic's fault. Because the office is small, there is only one doctor and he is not a female doctor. If you believe you, your wife, partner or spouse would respond better to the care and oversight of a female physician, you should look elsewhere.
Describe the costs associated with your care under David Smotrich at Eden Centers for Advanced Fertility (closed).
$75,000
Describe David Smotrich's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Eden Centers for Advanced Fertility (closed).
Single embryo transfer because of my wife's physical size, age and PCOS.
9
Doctor
David Smotrich
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Eden Centers for Advanced Fertility (closed)
La Jolla (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 38
1 Fertility Medications
Diminished Ovarian Reserve
European
3rd of 3 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I'm 38y with low AMH. ... He [Dr. Smotrich] leans toward multiple embryo transfer (2) due to the higher success rates due to my age. ... He is very clear, concise, and easy to understand. I really like his approach during the appointments as he writes everything down at each visit and then goes over it with me in detail to ensure I understand. ... As a result, I feel confident that he is treating me specifically and not a number; as a result, I haven't had to self advocate.
Costs were clearly broken down and were comparable to other clinics. ... When I asked for receipts for credit card charges they [La Jolla IVF] produced them immediately. ... Lupe [nurse] and the rest of the staff were all very helpful and very organized. All appointments went smoothly. I appreciate that when I called she always called me back to answer my questions. The staff was very helpful with training me on all the injections.
How was your experience with David Smotrich at Eden Centers for Advanced Fertility (closed)?
I'm in my first IVF stimulation cycle, about to undergo egg retrieval. I've had a very positive experience to-date. Dr. Smotrich is very confident in his methods and I can see why as I'm having success with my 1st stim protocol. I appreciate that when I ask questions, about how things could go wrong, he redirects me and assures me that in my case such issues are not expected. He is very clear, concise, and easy to understand. I really like his approach during the appointments as he writes everything down at each visit and then goes over it with me in detail to ensure I understand. The detail has helped relieve my anxiety about next steps and expectations. I'm grateful for his knowledge, experience, patience and encouragement.
What's one piece of advice would you give a prospective patient of David Smotrich at Eden Centers for Advanced Fertility (closed)?
Ask questions as he is will take his time to answer them for you.
During treatment, were you treated like a number or a human with David Smotrich at Eden Centers for Advanced Fertility (closed)?
Dr. Smotrich, greets both my husband and I by name. Each time we meet he discusses specific details relating to my case and my past experiences. As a result, I feel confident that he is treating me specifically and not a number; as a result, I haven't had to self advocate. Although he is personable and kind, I appreciate that he gets right to the point but leaves me time to ask questions and I never feel rushed. He is also very encouraging which helps during my 1st IVF cycle as I'm not sure what to expect.
Describe the protocols David Smotrich used in your cycles at Eden Centers for Advanced Fertility (closed) and their degree of success.
I'm 38y with low AMH. My protocol consisted of Menopur, Gonal-F, and Ganirelix. On day 11, I produced 15 follicles 19-20mm- success.
Describe your experience with your nurse at Eden Centers for Advanced Fertility (closed). (Assigned nurse: Lupe)
Lupe and the rest of the staff were all very helpful and very organized. All appointments went smoothly. I appreciate that when I called she always called me back to answer my questions. The staff was very helpful with training me on all the injections. When I asked for receipts for credit card charges they produced them immediately.
Describe your experience with Eden Centers for Advanced Fertility (closed).
I think I've covered it. Strengths: organized, everything runs smoothly from the patient perspective, you don't feel like a number, Dr. is very detailed and writes everything down to ensure the patient understands. Weaknesses: I haven't identified anything yet.
Describe the costs associated with your care under David Smotrich at Eden Centers for Advanced Fertility (closed).
Costs were clearly broken down and were comparable to other clinics.
Describe David Smotrich's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Eden Centers for Advanced Fertility (closed).
He leans toward multiple embryo transfer (2) due to the higher success rates due to my age.
10
Doctor
David Smotrich
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
Eden Centers for Advanced Fertility (closed)
La Jolla (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
7
NPS
7
Age 37
1 IUI
European
Income $100K - $199K
2nd of 2 Docs
2 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Smotrich is a confident and experienced Dr. ... he didn't offer us much in the way of educated theories about the actual diagnoses. We have a couple of red flags in our work up testing and 3 IUI cycles that seem like they'd be enough to more thoroughly explain our issue ... Dr. Smotrich also had a unique take on the drug Femara, which was the choice of our original RE based on my history of light/glare triggered headaches so Clomid was ruled out. At the time of our treatment, he did not use Femara as an alternative to Clomid and expressed he did not approve of it for this off label use. In our case, we went to injectables on his recommendation, and I'm glad we did, because while my ovarian reserve was still strong at that time, I seemed resistant to ovarian stimulation. Based on my online reading about the popularity of Femara, I found his take unusual, but I did trust his professional opinion.
Parking [at La Jolla IVF] is terrible. The lot is crowded and hard to get back to. The building and office is nice. ... I hesitate to call this a "clinic" in the commonly used sense as its one Dr.'s practice and his support staff. That is nice, as you get feeling very comfortable with the small group right away. ... There were definitely some huge positives with their practice. It is just that in the end, I'm not sure it was the best fit for me based on some conflicting information regarding protocols (Femara being passed up) and no real effort to describe our fertility issues other than an off-hand comment from a nurse regarding a cystic ovary. ...
How was your experience with David Smotrich at Eden Centers for Advanced Fertility (closed)?
Dr. Smotrich is a confident and experienced Dr. He explains the chances of conception well. He takes you back to his non-clinical part of the office to sit and discuss questions, treatments etc. However, he didn't offer us much in the way of educated theories about the actual diagnoses. We have a couple of red flags in our work up testing and 3 IUI cycles that seem like they'd be enough to more thoroughly explain our issue, but he did not attempt to loop us in to that discussion. I don't like when health professionals don't attempt to explain technicalities. Dr. Smotrich also had a unique take on the drug Femara, which was the choice of our original RE based on my history of light/glare triggered headaches so Clomid was ruled out. At the time of our treatment, he did not use Femara as an alternative to Clomid and expressed he did not approve of it for this off label use. In our case, we went to injectables on his recommendation, and I'm glad we did, because while my ovarian reserve was still strong at that time, I seemed resistant to ovarian stimulation. Based on my online reading about the popularity of Femara, I found his take unusual, but I did trust his professional opinion.
What's one piece of advice would you give a prospective patient of David Smotrich at Eden Centers for Advanced Fertility (closed)?
He could seem a little "old school" in his practice. There are definitely photos of multiples (3+) all over his office which is a little off-putting in today's infertility world where the goal is for healthy singleton pregnancies with occasional chances of twins.
During treatment, were you treated like a number or a human with David Smotrich at Eden Centers for Advanced Fertility (closed)?
Its a small practice. You are definitely always remembered and you usually see the same people each time.
Describe the protocols David Smotrich used in your cycles at Eden Centers for Advanced Fertility (closed) and their degree of success.
As my previous RE had for my first two IUI's Dr. Smotrich ruled out Clomid. However, he does not use Femara in his practice, and I was having limited success stimulating ovulation anyway, so he said we should move to injectables. I followed the injectable protocol including trigger. After the IUI procedure, bloodwork was done. When my levels came back, he recommended oral progesterone and estrogen. I had my blood taken again, and I received a call that my estrogen was still unreasonably low for supplementing with it. This IUI did not result in a positive pregnancy test. It was the first time I had the side effect of hair loss during and IUI cycle.
Describe your experience with the nursing staff at Eden Centers for Advanced Fertility (closed).
Most of the staff seems to be engaged in logistics, records etc. The Dr. does do a lot of the patient care himself. One staff member though that did an ultrasound of my ovaries, was the first person in all my years of treatment and other gynecological experiences to feel I showed the signs of PCOS based on an ovary appearing cystic. I haven't had that verified by anyone else, and I have had a subsequent ultrasound that was not fertility treatment related and they did not agree my ovaries appeared cystic. I was curious about her feeling empowered to "diagnose" as a nurse. And perhaps she was looking at a cystic ovary at that time, but the way it was told to me as an off-hand comment was confusing. In my experience with other medical specialities, nurses do not diagnose and diagnoses aren't made without follow up information.
Describe your experience with Eden Centers for Advanced Fertility (closed).
Parking is terrible. The lot is crowded and hard to get back to. The building and office is nice. It is very quiet and serene. I hesitate to call this a "clinic" in the commonly used sense as its one Dr.'s practice and his support staff. That is nice, as you get feeling very comfortable with the small group right away. My original RE is in a more shared clinic setting with multiple doctors and multiple locations.
Describe the costs associated with your care under David Smotrich at Eden Centers for Advanced Fertility (closed).
It was billed as a single IUI cycle. One large payment. It has been a few years to give a good recount of that total. It was more expensive than the larger more well known clinic in our region that we started with for 2 IUI's
Describe David Smotrich's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Eden Centers for Advanced Fertility (closed).
While I was not an IVF patient, I saw more photos in the halls and waiting room than I felt comfortable with of 3+ babies (with certainty I saw one with four babies) but I think the rest were so many triplets and twins, and fewer singletons. I would be interested to hear more about his approach based on these "brag" photo displays.
What specific things went wrong at Eden Centers for Advanced Fertility (closed)?
  • Provided conflicting information
Describe the specific things that went wrong at Eden Centers for Advanced Fertility (closed).
Going wrong is too harsh a way to put my experience. There were definitely some huge positives with their practice. It is just that in the end, I'm not sure it was the best fit for me based on some conflicting information regarding protocols (Femara being passed up) and no real effort to describe our fertility issues other than an off-hand comment from a nurse regarding a cystic ovary. From my years at this, getting to know my body and my husband's workups too, his extreme poor morphology is the issue, and IVF probably should have been suggested as IUI was probably never going to be a good fit. There has been an educated guess that his amazing sperm count should counter his very poor morphology. But that doesn't make sense to me, and I don't feel that has been explained adequately with data to support. Further, there is something amiss with my cycles/hormones but no one ever attempts to describe or address that. I have carried one successful pregnancy to term with another partner, so I 'm just not sure Dr. Smotrich or our previous RE was really willing to connect the dots and just used their proprietary cookie cutter approaches on us. I would think in a small, more expensive practice like Dr. Smotrich, he'd have the ability to customize a treatment plan a little more specifically.
7
Doctor
David Smotrich
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Eden Centers for Advanced Fertility (closed)
La Jolla (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
6
NPS
6
Age 32 - 33
7 IUI
European
Income $0 - $49K
1st of 2 Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Smotrich] has put me on progesterone and estrace, gonal f, and chlomid. Non resulted in pregnancy...Dr had a strong preference that I stop iui and go to ivf...would be in a rush to see other patients so he would cut you off when you tried to talk...He had a plan and stuck to it. Every failed iui he would say the next one will be it. Then after so many failed IUI’s he said we need to do ivf but we don’t have the funds to do that. He was clear about the process of IUI’s. He had trouble with the vaginal ultrasound machine. It was painful because he would jerk it around a lot because he could see what he needed to see. Eventually he’d tell the nurse to close the blinds so he could see better. After I was in pain.
The cost for an iui alone [at La Jolla IVF] was 1300, the gonal f was a few hundred dollars. They had a pharmacy in the same building...The Clinic was very clean and very organized. The wait time varies. I waited for 5 minutes on some visits and the. Maybe 20 minutes for other visits. They try and get you in and out as quickly as possible...The nurses were the best thing about the clinic. One nurse went above and beyond with the patients. They talk to you like a friend
How was your experience with David Smotrich at Eden Centers for Advanced Fertility (closed)?
He had a plan and stuck to it. Every failed iui he would say the next one will be it. Then after so many failed IUI’s he said we need to do ivf but we don’t have the funds to do that. He was clear about the process of IUI’s. He had trouble with the vaginal ultrasound machine. It was painful because he would jerk it around a lot because he could see what he needed to see. Eventually he’d tell the nurse to close the blinds so he could see better. After I was in pain.
What's one piece of advice would you give a prospective patient of David Smotrich at Eden Centers for Advanced Fertility (closed)?
They are expensive and money comes first to them. But they are good at their job.
During treatment, were you treated like a number or a human with David Smotrich at Eden Centers for Advanced Fertility (closed)?
Dr would be in a rush to see other patients so he would cut you off when you tried to talk
Describe the protocols David Smotrich used in your cycles at Eden Centers for Advanced Fertility (closed) and their degree of success.
I don’t remember the dosages. He has put me on progesterone and estrace, gonal f, and chlomid. Non resulted in pregnancy.
Describe your experience with the nursing staff at Eden Centers for Advanced Fertility (closed).
The nurses were the best thing about the clinic. One nurse went above and beyond with the patients. They talk to you like a friend
Describe your experience with Eden Centers for Advanced Fertility (closed).
The Clinic was very clean and very organized. The wait time varies. I waited for 5 minutes on some visits and the. Maybe 20 minutes for other visits. They try and get you in and out as quickly as possible.
Describe the costs associated with your care under David Smotrich at Eden Centers for Advanced Fertility (closed).
The cost for an iui alone was 1300, the gonal f was a few hundred dollars. They had a pharmacy in the same building.
Describe David Smotrich's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Eden Centers for Advanced Fertility (closed).
Dr had a strong preference that I stop iui and go to ivf.
6
Doctor
David Smotrich
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
6
Clinic
Eden Centers for Advanced Fertility (closed)
La Jolla (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2017 - 2018, Successful
NPS
10
NPS
10
Age 43 - 44
Donor Eggs
Surrogacy
European
Income $100K - $199K
Operations
2nd of 2 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We did a split cycle with our egg donor [with Dr. David Smotrich]...I have never had a doctor call me personally every step along the way, never. I cannot say enough about this man. He is in the top 5 people that I admire... the perfect amount of candor and bedside manner. He is beyond talented in his profession. I have never had a doctor take such personal care with his patients (myself and our surrogate just adore him). We live in MO and flew to CA because of the disappointments in KS and the hope and faith I had in Dr. Smotrich. He has made ours lives so rich in joy and love. My heart just wants to leap out of my chest! I am so grateful!
[Eden Centers for Advanced Fertility are] Super organized. The most caring and personal care I’ve ever received from a physician. I received calls updating me on our egg donor’s check ups, egg retrieval, embryo fertilization updates, etc... all from Dr. Smotrich. Their success rates speak to the knowledge and professionalism of the entire staff...Ezarra and Amy go above and beyond. Our surrogate couldn’t say enough about how awesome Amy was with answering her ever call and email right away!
How was your experience with David Smotrich at Eden Centers for Advanced Fertility (closed)?
He is blessed with the perfect amount of candor and bedside manner. He is beyond talented in his profession. I have never had a doctor take such personal care with his patients (myself and our surrogate just adore him). We live in MO and flew to CA because of the disappointments in KS and the hope and faith I had in Dr. Smotrich. He has made ours lives so rich in joy and love. My heart just wants to leap out of my chest! I am so grateful!
What's one piece of advice would you give a prospective patient of David Smotrich at Eden Centers for Advanced Fertility (closed)?
Put your faith in him. He will not disappoint. I highly recommend traveling from wherever you live to have this man as your doctor.
During treatment, were you treated like a number or a human with David Smotrich at Eden Centers for Advanced Fertility (closed)?
Dr Smotrich is amazing. I have never had a doctor call me personally every step along the way, never. I cannot say enough about this man. He is in the top 5 people that I admire. I will be forever grateful to God for this difficult road that led us to him. So much love for him! (Eyes welling!)
Describe the protocols David Smotrich used in your cycles at Eden Centers for Advanced Fertility (closed) and their degree of success.
We did a split cycle with our egg donor. Our donor’s husband’s situation requires that so IVF as well, and we are very grateful.
Describe your experience with your nurse at Eden Centers for Advanced Fertility (closed). (Assigned nurse: Amy Williams )
Ezarra and Amy go above and beyond. Our surrogate couldn’t say enough about how awesome Amy was with answering her ever call and email right away!
Describe your experience with Eden Centers for Advanced Fertility (closed).
Super organized. The most caring and personal care I’ve ever received from a physician. I received calls updating me on our egg donor’s check ups, egg retrieval, embryo fertilization updates, etc... all from Dr. Smotrich. Their success rates speak to the knowledge and professionalism of the entire staff.
Describe the costs associated with your care under David Smotrich at Eden Centers for Advanced Fertility (closed).
I remember that it was comparable to our clinic in KS-so, average costs
Describe David Smotrich's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Eden Centers for Advanced Fertility (closed).
He has tremendously high success rates with single and double embryo transfers. Our only cycle with him and we have boy/girl twins!
10
Doctor
David Smotrich
NPS
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Eden Centers for Advanced Fertility (closed)
La Jolla (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 31
1 IVF
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
East Asian
Income $200K - $499K
Nurse or HC Services
3rd of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Our treatment plan [with Dr. Kashani] was based on results from prior IUI stimulation medications as well as labwork/ultrasounds...We were offered single embryo transfer as our embryos were PGS tested...She was honest, sensitive, and always expressed empathy in regards to my infertility treatment. She encouraged me when I needed it and reassured me throughout the complex cycles/treatments.
Strengths [at Eden Centers for Advanced Fertility]: The Newport Beach clinic was clean, had the latest equipment, and well organized. It's location was conveniently off the freeway, had plenty of parking, and had an attached surgical center for the fertility procedures...We had a mixed experience with the nursing staff. One was more experienced while the other was less so. Lab draws were more difficult with the less experienced nurse. Both were compassionate when they took care of us.
How was your experience with Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
I came to Dr. Kashani after having no success with TI and multiple IUIs. At the very first visit, I knew things were going to be very different in a positive way. She spoke to us with compassion and took the time to really help us understand why we may have not been having success in the past with our fertility treatments and outlined a plan of what to do moving forward. I felt very comfortable with her because she would go into extreme details regarding each step for IVF and provided us with the latest evidence-based research to help guide our decision making when it came to medications, ICSI, PGS, etc.. Dr. Kashani is extremely thorough and we felt that she was always helping to optimize things especially during the frequent testing/imaging for our retrieval and transfer. Any questions or concerns we had along the way were always addressed quickly which further reinforced our trust in her guidance.
What's one piece of advice would you give a prospective patient of Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
Trust Dr. Kashani's wealth of knowledge and experience in IVF. Ask her as many questions as you can to help you understand both the 'what' and 'why' for IVF treatment.
During treatment, were you treated like a number or a human with Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
Dr. Kashani spoke to me like a close family member. She was honest, sensitive, and always expressed empathy in regards to my infertility treatment. She encouraged me when I needed it and reassured me throughout the complex cycles/treatments.
Describe the protocols Banafsheh Kashani used in your cycles at Eden Centers for Advanced Fertility (closed) and their degree of success.
Our treatment plan was based on results from prior IUI stimulation medications as well as labwork/ultrasounds. We used Folistim, Menopur, and later Ganirelix for retrieval with frequent ultrasounds to confirm number and size of follicles. For our transfer, we used Estrace (both oral and suppository), Progesterone suppository, PIO, ASA, and Prednisone.
Describe your experience with your nurse at Eden Centers for Advanced Fertility (closed).
We had a mixed experience with the nursing staff. One was more experienced while the other was less so. Lab draws were more difficult with the less experienced nurse. Both were compassionate when they took care of us.
Describe your experience with Eden Centers for Advanced Fertility (closed).
Strengths: The Newport Beach clinic was clean, had the latest equipment, and well organized. It's location was conveniently off the freeway, had plenty of parking, and had an attached surgical center for the fertility procedures. Weaknesses: None
Describe the costs associated with your care under Banafsheh Kashani at Eden Centers for Advanced Fertility (closed).
Initial consult was free. Labs ranged $80-100. Ultrasounds $240. Medications varied by cycle but cost about $3-5K total. Total cost of our treatments was around 20-25K and we were responsible after insurance for 20% of that.
Describe Banafsheh Kashani's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Eden Centers for Advanced Fertility (closed).
We were offered single embryo transfer as our embryos were PGS tested.
10
Doctor
Banafsheh Kashani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Eden Centers for Advanced Fertility (closed)
Newport Beach (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
9
Age 32 - 33
1 IVF
1 Egg Freezing
1 Embryo Freezing
Income $100K - $199K
Business Executive
3rd of 3 Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We came to Dr. Kashani with a lot of IVF history as she wasn't our first doctor. But because of the time Dr. Kashani spent studying our case we immediately felt a genuine connection with her - we immediately felt that she knew us and cared about us...Dr. Kashani was in the details of each moment. She communicated the plan to us and was available to us when we had questions. Each detail and treatment strategy felt intentional. Beyond some of the normal IVF processes - we also used PGS due do genetic concerns of our embryos. We also did a "mock" IVF cycle to better understand the timing of ideal implantation. Both of these extra treatment strategies helped us significantly.
The clinic [Eden Centers for Advanced Fertility] was great - it's newer and despite that it felt very organized. I immediately noticed how clean the facilities presented and how kind and welcoming every was to us. I also like that the egg/embryo freezing facilities are on site...We came to Dr. Kashani with a lot of IVF history as she wasn't our first doctor. But because of the time Dr. Kashani spent studying our case we immediately felt a genuine connection with her - we immediately felt that she knew us and cared about us...Dr. Kashani was in the details of each moment. She communicated the plan to us and was available to us when we had questions. Each detail and treatment strategy felt intentional. Beyond some of the normal IVF processes - we also used PGS due do genetic concerns of our embryos. We also did a "mock" IVF cycle to better understand the timing of ideal implantation. Both of these extra treatment strategies helped us significantly.
How was your experience with Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
I'll try to put this into as few words as possible... Our IVF journey started six years ago - after heartbreak and perseverance my wife and I were so blessed to welcome into the world our beautiful twin girls (who are now five years old). Unfortunately, our IVF doctor, who we loved and helped us bring our twins in the world, retired from IVF. Hoping to have at least one more child we started the process again - however, a few years, a couple doctors and a number of unsuccessful/ failed cycles later (which for anyone who's gone through IVF knows how emotionally and financially crushing those failed cycles can be) we felt a bit defeated. Ultimately, feeling blessed and grateful to even have our twins, we decided to give up on the dream of one more child... But as fate would have it our original IVF doctor reached out to us and connected us with Dr. Kashani. Talk about a fresh of breath air! We immediately felt a genuine connection with Dr. Kashani and because of the time she spent studying our case and her belief in our situation we decided to start again. I'm thrilled to report that my wife is now 20 weeks pregnant with a baby girl. I really can't put into words our gratitude to Dr. Kashani. From day one – she has been everything we could have hoped for… We're fortunate to have had a successful result, but I would honestly write the same positive comments had the result been different. At the end of the day, Dr. Kashani truly cares about her patients. Period! My wife and I will be forever grateful that we got connected with her and give her the highest possible recommendation.
What's one piece of advice would you give a prospective patient of Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
Be willing to open up to her - the more you open up the more she will be able to help, support, and guide you.
During treatment, were you treated like a number or a human with Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
We came to Dr. Kashani with a lot of IVF history as she wasn't our first doctor. But because of the time Dr. Kashani spent studying our case we immediately felt a genuine connection with her - we immediately felt that she knew us and cared about us.
Describe the protocols Banafsheh Kashani used in your cycles at Eden Centers for Advanced Fertility (closed) and their degree of success.
I wish I could describe this better... what I can describe is that Dr. Kashani was in the details of each moment. She communicated the plan to us and was available to us when we had questions. Each detail and treatment strategy felt intentional. Beyond some of the normal IVF processes - we also used PGS due do genetic concerns of our embryos. We also did a "mock" IVF cycle to better understand the timing of ideal implantation. Both of these extra treatment strategies helped us significantly.
Describe your experience with the nursing staff at Eden Centers for Advanced Fertility (closed).
Great team of nurses. Very capable and compassionate.
Describe your experience with Eden Centers for Advanced Fertility (closed).
The clinic was great - it's newer and despite that it felt very organized. I immediately noticed how clean the facilities presented and how kind and welcoming every was to us. I also like that the egg/embryo freezing facilities are on site.
Describe the costs associated with your care under Banafsheh Kashani at Eden Centers for Advanced Fertility (closed).
The treatment costs are so personal and unique to each clinic. I'd rather not detail those specifics.
Describe Banafsheh Kashani's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Eden Centers for Advanced Fertility (closed).
She educated us and supported us in our decision.
10
Doctor
Banafsheh Kashani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Eden Centers for Advanced Fertility (closed)
Newport Beach (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 37 - 38
1 IVF
Uterine Fibroids
Recurrent Pregnancy Loss
Unexplained
Middle Eastern
Income $500K+
Doctor
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Banafsheh] made sure to be aggressive in her medication dosage early on and monitored me extra closely to make sure we were on track. Before transfer, she completed diagnostic tests that revealed fibroids. Other providers wouldn’t have been so diligent. She set me up for success...Due to my history of pprom, she explained the necessity of only transferring one embryo to hopefully avoid complications in the future...She was very caring. Went above and beyond to make sure I was supported both medically and emotionally. She was always available to answer questions and help ease my fears.
[Eden Centers for Advanced Fertility is a] Beautiful new facility with everything done in house, from blood draws to surgeries, to retrievals. The embryos are stored there too. All equipment is state of the art. Easy to make appointments and reach them when needed...[nurses are] Always on point with responding to emails quickly...[Dr. Banafsheh] made sure to be aggressive in her medication dosage early on and monitored me extra closely to make sure we were on track. Before transfer, she completed diagnostic tests that revealed fibroids. Other providers wouldn’t have been so diligent. She set me up for success...Due to my history of pprom, she explained the necessity of only transferring one embryo to hopefully avoid complications in the future...She was very caring. Went above and beyond to make sure I was supported both medically and emotionally. She was always available to answer questions and help ease my fears.
How was your experience with Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
Her attention to detail and compassion made me feel at ease during a very emotionally trying time. She was sympathetic to my history and set realistic expectations and goals. She is very organized and tailors her treatment to each individual Patient. Her bed side manner was excellent. I felt supported through the whole process.
What's one piece of advice would you give a prospective patient of Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
Don’t hesitate. She is the best of the best. I only wish I found her earlier in my journey
During treatment, were you treated like a number or a human with Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
She was very caring. Went above and beyond to make sure I was supported both medically and emotionally. She was always available to answer questions and help ease my fears.
Describe the protocols Banafsheh Kashani used in your cycles at Eden Centers for Advanced Fertility (closed) and their degree of success.
With my last experience and Doctor, he failed to monitor me closely and I ovulated prior to my retrieval date. Dr Kashani, made sure to be aggressive in her medication dosage early on and monitored me extra closely to make sure we were on track. Before transfer, she completed diagnostic tests that revealed fibroids. Other providers wouldn’t have been so diligent. She set me up for success.
Describe your experience with the nursing staff at Eden Centers for Advanced Fertility (closed).
Always on point with responding to emails quickly
Describe your experience with Eden Centers for Advanced Fertility (closed).
Beautiful new facility with everything done in house, from blood draws to surgeries, to retrievals. The embryos are stored there too. All equipment is state of the art. Easy to make appointments and reach them when needed
Describe the costs associated with your care under Banafsheh Kashani at Eden Centers for Advanced Fertility (closed).
Under 20,000
Describe Banafsheh Kashani's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Eden Centers for Advanced Fertility (closed).
Due to my history of pprom, she explained the necessity of only transferring one embryo to hopefully avoid complications in the future
10
Doctor
Banafsheh Kashani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Eden Centers for Advanced Fertility (closed)
Newport Beach (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, 28 Eggs Frozen
NPS
10
NPS
10
Age 34
1 Egg Freezing
South Asian
Income $50K - $99K
Engineer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr.Kashani is very good at what she does...communicates very well via email and in person. Explains details and has a lot of clarity...showed me the scan image every time I went...It’s easy to trust that you are in good hands with her. She is also empathetic and warm...kept monitoring my hormone levels and adjusting the dosage as needed based on the lab work and made sure I wasn’t being over simulated.
This clinic [Eden Centers for Advanced Fertility (closed)] is newer but very organized and very clean. It has the most updated technologies and infrastructure. All the staff at this clinic are very warm and friendly. Never had to wait too long for my appointments...[nurse] was very responsive, no matter what time of the day I texted her...
How was your experience with Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
Dr.Kashani is very good at what she does. She also communicates very well via email and in person. Explains details and has a lot of clarity. It’s easy to trust that you are in good hands with her. She is also empathetic and warm.
What's one piece of advice would you give a prospective patient of Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
Just trust that you are in good hands.
During treatment, were you treated like a number or a human with Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
Dr.Kashani was very warm and showed me the scan image every time I went. And explained everything she was doing.
Describe the protocols Banafsheh Kashani used in your cycles at Eden Centers for Advanced Fertility (closed) and their degree of success.
For the egg retrieval doctor started off with 2 follicle stimulating drugs and then added an antagonist halfway through. And in 10 days I had my trigger shot. And retrieval was 36 hours after that. All through the procedure they kept monitoring my hormone levels and adjusting the dosage as needed based on the lab work and made sure I wasn’t being over simulated.
Describe your experience with your nurse at Eden Centers for Advanced Fertility (closed). (Assigned nurse: Vivian Chao)
Vivian was the primary nurse working with me on how to do my shots and checking up on me everyday. She was very responsive, no matter what time of the day I texted her she would respond. Even late at night or early morning. She was prompt with her follow ups. She even helped me return some extra medications that we had ordered.
Describe your experience with Eden Centers for Advanced Fertility (closed).
This clinic is newer but very organized and very clean. It has the most updated technologies and infrastructure. All the staff at this clinic are very warm and friendly. Never had to wait too long for my appointments.
Describe the costs associated with your care under Banafsheh Kashani at Eden Centers for Advanced Fertility (closed).
They had a discounted egg freezing cycle going on for $5000 and I went with that. In addition to that my medications were under $3000
10
Doctor
Banafsheh Kashani
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Eden Centers for Advanced Fertility (closed)
Newport Beach (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 39
Male Factor
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
After our consultation with Dr. Kashani she gave us HOPE again. She explained everything to us and made sure we understood what she was explaining and if we didn't understand she would break it down even more...She really looked at what would give us our best personal outcome and told us our options and her advice...never once seemed rushed or like we were just another patient
The clinic [at Eden Centers for Advanced Fertility] is beautiful and state of the art. It never felt like a Dr office but more like a day at the spa, which helped my anxiety. Everyone was so nice from the front desk to the Doctors. They were all so helpful and made sure you were as comfortable as you could be...Our nursing care coordinator, Natalie, was so easy to talk to and responded to our emails almost immediately
How was your experience with Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
When we went to Dr. Kashani my husband and I had little hope and success with fertility treatments in the past. The explanations, treatment and overall experience we had received from our previous Dr. caused our spirits to be low. After our consultation with Dr. Kashani she gave us HOPE again. She explained everything to us and made sure we understood what she was explaining and if we didn't understand she would break it down even more. She never once seemed rushed or like we were just another patient. She really looked at what would give us our best personal outcome and told us our options and her advice. She never made us feel like our infertility was something that couldn't be treated, whether it could or not in the end, her positivity is what we needed to hear. When your Dr. is hopeful it helps change your mindset going into the procedure and makes it that much more of an exciting journey. That's what my husband and I needed and that's what Dr. Kashani did.
During treatment, were you treated like a number or a human with Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
Dr. Kashani made me and my husband feel like we mattered and not just another patient with a cookie cutter plan. She explained to us what would work for our specific diagnosis and talked to us like we had known her forever.
Describe your experience with your nurse at Eden Centers for Advanced Fertility (closed). (Assigned nurse: Natalie)
Our nursing care coordinator, Natalie, was so easy to talk to and responded to our emails almost immediately. She answered all my questions (and I had a lot) and she did it with as much information as she could and she was so nice about it. She made sure we were as prepared as possible for anything we had to do.
Describe your experience with Eden Centers for Advanced Fertility (closed).
The clinic is beautiful and state of the art. It never felt like a Dr office but more like a day at the spa, which helped my anxiety. Everyone was so nice from the front desk to the Doctors. They were all so helpful and made sure you were as comfortable as you could be.
10
Doctor
Banafsheh Kashani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Eden Centers for Advanced Fertility (closed)
Newport Beach (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
NPS
10
NPS
8
Age 33
Diminished Ovarian Reserve
Unexplained
European
Income $100K - $199K
Teacher
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Kashani was emphathetic and compassionate during our consultation and ultrasound. She personally called me on her drive regarding my results and to reassure me with hope. She answered many of my questions and recommended different options for my husband and I without any pressure, but with good data...gave specific percentages for the successes of each based on my age and how long we’ve been trying.
It’s [Eden Centers for Advanced Fertility (closed)] a beautiful, state of the art building...High quality technology and lobby. Ultrasound technology was the latest, clear screen. It was very clean and modern...[Nursing Staff] promptly returned my phone calls, emails, and took care of getting medical records...[Dr. Kashani ] treated me with compassion and empathy and was thorough and detailed when going over my results and options.
How was your experience with Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
My experience was as best as you can get for going through infertility. She treated me with compassion and empathy and was thorough and detailed when going over my results and options. She was very knowledgeable and was prepared with all my results prior to our consultation.
What's one piece of advice would you give a prospective patient of Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
Have as many of your results sent to her prior to your consultation, this really speeds things up and you get much more from your consultation when it’s over. Bring your questions and check them off as she answers them. She does a great job of answering questions before you even have to ask them. She really knows her stuff.
During treatment, were you treated like a number or a human with Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
Dr. Kashani was emphathetic and compassionate during our consultation and ultrasound. She personally called me on her drive regarding my results and to reassure me with hope. She answered many of my questions and recommended different options for my husband and I without any pressure, but with good data.
Describe the protocols Banafsheh Kashani used in your cycles at Eden Centers for Advanced Fertility (closed) and their degree of success.
She went over 3 options for my husband and I to take on... wait an x number of months to continue trying naturally, iui route and what it entailed taking clomid and hormones, or final option IVF route. She gave specific percentages for the successes of each based on my age and how long we’ve been trying.
Describe your experience with the nursing staff at Eden Centers for Advanced Fertility (closed).
They promptly returned my phone calls, emails, and took care of getting medical records.
Describe your experience with Eden Centers for Advanced Fertility (closed).
It’s a beautiful, state of the art building. (Obviously big money comes in here). High quality technology and lobby. Ultrasound technology was the latest, clear screen. It was very clean and modern.
Describe the costs associated with your care under Banafsheh Kashani at Eden Centers for Advanced Fertility (closed).
Follicle count vaginal ultrasound $260
Describe Banafsheh Kashani's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Eden Centers for Advanced Fertility (closed).
NA
10
Doctor
Banafsheh Kashani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
8
Clinic
Eden Centers for Advanced Fertility (closed)
Newport Beach (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 34 - 35
2 IVF
Endometriosis
Poor Egg Quality
Uterine Fibroids
Unexplained
Middle Eastern
Income $100K - $199K
Consultant
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Kashani's care is unparalleled. Her level of knowledge and attention to each individual patient is a blessing in a world of heartbreak with infertility. She takes care to explain things to patients, presents options, and goes through every possible outcome and factor. I wish every patient could have her as not only their doctor, but their advocate...love and passion for her work is like nothing we had ever seen. She truly cares about each patient, calling to check on them personally and offering options and various courses for treatments. She explains risks and possibilities and really makes it a group decision with her as the physician. I wish every patient could have her as not only their doctor, but their advocate. She really wants her patients to have the best outcome possible every
The entire staff [at Eden Centers for Advanced Fertility] cares so much about patients. They are rooting for you the whole way. Natalie, my assigned nurse coordinator, called me and checked in on me. When I struggled with an injection we even did FaceTime so she could help us...It is a newer clinic so the expertise of the physicians and the exceptional lab are two things that surpass any other clinic in the Orange County area. They also work with you on payments (we used 4 different credit cards) and they explain every possible option to make what you need become a real option.
How was your experience with Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
Dr. Kashani's love and passion for her work is like nothing we had ever seen. She truly cares about each patient, calling to check on them personally and offering options and various courses for treatments. She explains risks and possibilities and really makes it a group decision with her as the physician. I wish every patient could have her as not only their doctor, but their advocate. She really wants her patients to have the best outcome possible every time.
What's one piece of advice would you give a prospective patient of Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
My piece of advice for a future patient would be to be complete honest. Put everything on the table. Give her every single piece of information no matter how important or unimportant you think it is-- allow her to decide as the expert.
During treatment, were you treated like a number or a human with Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
Dr. Kashani's care is unparalleled. Her level of knowledge and attention to each individual patient is a blessing in a world of heartbreak with infertility. She takes care to explain things to patients, presents options, and goes through every possible outcome and factor. I wish every patient could have her as not only their doctor, but their advocate.
Describe your experience with your nurse at Eden Centers for Advanced Fertility (closed). (Assigned nurse: Natalie)
The entire staff cares so much about patients. They are rooting for you the whole way. Natalie, my assigned nurse coordinator, called me and checked in on me. When I struggled with an injection we even did FaceTime so she could help us.
Describe your experience with Eden Centers for Advanced Fertility (closed).
It is a newer clinic so the expertise of the physicians and the exceptional lab are two things that surpass any other clinic in the Orange County area. They also work with you on payments (we used 4 different credit cards) and they explain every possible option to make what you need become a real option.
10
Doctor
Banafsheh Kashani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Eden Centers for Advanced Fertility (closed)
Newport Beach (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
8
Age 34
2 IUI
Male Factor
Middle Eastern
Income $200K - $499K
Engineer
Only Doc Seen
Strongly Recommends
Neutral
Successful
From the very first visit Dr. Kashani was attentive, empathetic and informative. I felt listened to, validated and hopeful because of our conversation...I felt that she truly understood my plight and was in my corner ready with a multitude of approaches pending my husband and I’d schedule and desires. Furthermore, she was more than willing to go into extensive detail as we asked about the logistics of IUI vs IVF and which path to go forward with. We decided to go with IUI initially. My body hyper-reacted to the fertility drugs initially which led to a skipped cycle (too many eggs) but Dr. Kashani used the information gained to adjust the dosage. The following two cycles successfully produced eggs but the first one did not result in a pregnancy. The second one resulted in a twin pregnancy! Dr. Kashani’s insight and attentiveness didn’t stop there. She continued to monitor my pregnancy and answer my frantic emails (even when I emailed on holiday weekends). She always pro
IUI [cost at Eden Centers for Advanced Fertility] was very reasonable and we also had the ability to place a deposit on a discounted IVF since we believed that was our next course of action...Availability during weekends and holidays is excellent. Always clean and spaced out...Phone calls are answered in a timely manner...My body hyper-reacted to the fertility drugs initially which led to a skipped cycle (too many eggs) but Dr. Kashani used the information gained to adjust the dosage. The following two cycles successfully produced eggs but the first one did not result in a pregnancy. The second one resulted in a twin pregnancy! Dr. Kashani’s insight and attentiveness didn’t stop there. She continued to monitor my pregnancy and answer my frantic emails (even when I emailed on holiday weekends). She always provided me with all possible outcomes and made sure I was aw
How was your experience with Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
From the first office visit, I felt at ease speaking candidly and openly to Dr. Kashani. She was always extremely attentive and empathetic. I felt that she truly understood my plight and was in my corner ready with a multitude of approaches pending my husband and I’d schedule and desires. Furthermore, she was more than willing to go into extensive detail as we asked about the logistics of IUI vs IVF and which path to go forward with. We decided to go with IUI initially. My body hyper-reacted to the fertility drugs initially which led to a skipped cycle (too many eggs) but Dr. Kashani used the information gained to adjust the dosage. The following two cycles successfully produced eggs but the first one did not result in a pregnancy. The second one resulted in a twin pregnancy! Dr. Kashani’s insight and attentiveness didn’t stop there. She continued to monitor my pregnancy and answer my frantic emails (even when I emailed on holiday weekends). She always provided me with all possible outcomes and made sure I was aware of any and all risks while still remaining optimistic. When the twin pregnancy was confirmed (we heard the heartbeat of sweet baby B), her joy mirrored and amplified mine. I look forward to sharing pictures of our babies when they join our family early next year (God willing).
What's one piece of advice would you give a prospective patient of Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
You’re in safe hands, don’t feel afraid to ask questions and it’s ok to be happy when it finally happens!
During treatment, were you treated like a number or a human with Banafsheh Kashani at Eden Centers for Advanced Fertility (closed)?
From the very first visit Dr. Kashani was attentive, empathetic and informative. I felt listened to, validated and hopeful because of our conversation.
Describe the protocols Banafsheh Kashani used in your cycles at Eden Centers for Advanced Fertility (closed) and their degree of success.
Clomid, Gonal-RF, trigger shot, Endometrin, Progesterone. Clomid lead yo thinning of lining and over production of eggs Global-RF dosages were adjusted for second and third cycles. Endometrin for second cycle, prometrim when I complained about how much discharge I had on Endometrin.
Describe your experience with Eden Centers for Advanced Fertility (closed).
Availability during weekends and holidays is excellent. Always clean and spaced out. The clinic is very Covid aware (checks temperatures each time). Phone calls are answered in a timely manner. I don’t have much more to say about the clinic.
Describe the costs associated with your care under Banafsheh Kashani at Eden Centers for Advanced Fertility (closed).
IUI was very reasonable and we also had the ability to place a deposit on a discounted IVF since we believed that was our next course of action.
10
Doctor
Banafsheh Kashani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Eden Centers for Advanced Fertility (closed)
Newport Beach (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5