Emory University Reproductive Center

Dr. Hipp is always very quick to respond to questions and remembers personal details of life

The instructions I was given was specific to me and not generic. The fact that I have endometriosis was taken into consideration

Very supportive and understanding, Dr and staff

Her words were encouraging and she tried to calm me as well as explain the issue at hand.

Very professional and caring

I was talked to as a human, sat down with, talked to on the phone and really respected through the process.

The care I received was great during egg retrieval and in the early stages of embryo transfer but deteriorated after transfer. During the last few weeks of transfer, I had a severe reaction to a drug that caused 102 degree fever for over two weeks, including the ten days after transfer, and no one, including the on call doctors and Dr. Kawwass, took my concerns seriously. No one mentioned that there was another formulation of the drug at a pharmacy that I could potentially try. They just kept telling me to keep trying to take the drug, even at a reduced dose. 7 days after the transfer, my husband used AI to ask if other formulations existed, and he found that it did. We called fertility pharmacies all over the country and one out of state sent us a new formulation that arrived two days later. I took two doses of it and had no reaction. I was clearly allergic to the other medication, but no one really took it seriously. I have wondered if I had not had a 102 degree fever for about eight days after transfer if my two embryos would have had a higher likelihood of surviving. I will never know, and that was my last chance of trying to become pregnant. I would not recommend Emory fertility for this reason - they didn't seem to take my concerns seriously during the most critical phase. I also lost more eggs that I should have during the thawing process, and the billing department has continuously screwed up my billing.

Emory reproductive center is very good responding to questions or concerns in timely manner even on weekends. They try to address all your insecurities appropriately.

Dr. Kawwass is very blunt. She has been good so far, but I feel like her treatment could be more thorough. Overall I am happy with her care so far.

The care team uses online portals to communicate, and were extremely poor at doing so. There were multiple nurses reading my messages, and they wouldn't read previous conversation threads, so they'd ask similar questions or not answer my questions. And it took at least 24 hours to receive any form of response. I would call their after hours line frequently with questions, and they'd respond with "i'll enter your question into the portal". Due to this poor communication, I had 2 months of cancelled treatment because I couldn't get prescriptions sent in time or ordered correctly. Horrible.

As a young terrified student with diminished ovarian reserve, I had millions of questions. Questions spanning to what my journey was going to be, and just a student how MUCH was this journey going to be. Dr. Spencer made sure to answer all of questions to her fullest ability and ensured I understood her fully. She took all person specific details of my life and gave me realistic answers. I appreciated the client-centered approach she took to make me feel like a human.

Our experience with Dr. Kawwass was nothing less than grandiose, magnificent, and terrific. My husband and I were treated with loving care. We never felt like a number within the system. Claudia always greeted us with a smile even at 7:00 AM in the mornings. The patient ladies who drew my blood were amazing, and I am a difficult stick. The nurse, Michelle, she was a pure angel. Dr. Kawwass was always smiling and hugged me each time that she saw me. She even took the time to call me herself at times. Yes, that is right she would call as well to check on me. The only issue that is experiencing is that now that we are pregnant and had to graduate someone else it is difficult to find another doctor and staff to live up to ERC’s standards. 😊 This place really set the bar high. On the day of graduation, I think I saw Dr. Kawwass tear up lol but do not tell her that I said that. IVF SUCCESS on the first try Amazing Staff Four months pregnant

Dr Schirmer spent a great deal of time going over my records and history with me. He even stopped and asked questions or stopped to explain his thoughts about the information being given. He answered questions my husband had without hesitation.

Dr. Kawwass is easily the most attentive, kind and thorough physician I have ever seen. She patiently listened to our story and was incredibly compassionate. She also took our ethical concerns with IVF seriously and assured us of our decisions.

I felt like a human when dealing with Dr. Kawwass. I can appreciate anyone that will give it to me straight! I didn't feel rushed when dealing with Dr. Kawwass. She was very patient when speaking with me.

I previously went to a fertility clinic and met with a physician that never answered questions then pushed me off to another room with a folder that included pricing hidden in the back without any plan. I left that facility with more questions then when I arrived. I then found Dr. Hipp at Emory and the first time going to the office everyone was so inviting and kind as was Dr. Hipp. She answered all of mine and my husbands questions and was very detailed of what to expect and provided a treatment plan. Her and the staff were always accessible if we had questions. Everyone was respectful and caring at Emory and I am great full for them.

I have never had the care I received under any other doctor. She has the best bedside manners and helped us throughout the way for both good and bad news.

She followed up and was always cognizant of finances. She checked in on a profession and emotional level

She explains everything to you in a soft manner, I really like how she cares about her patients and she is very informative .

She is such a kind-hearted person. No matter what time of day, if I have any questions, I send her an email and she is super quick to respond. She shows how genuinely she cares about you and the rough process you are going through.

I have been to five fertility doctors and Dr. Kawwass was hands-down the absolute best. She made me felt heard and was the first doctor where I felt like she was fighting for me as she would for herself.

She is so patient and even calls me to discuss my treatment. She answers all my questions even the silly ones.

Dr. Lee developed a treatment plan that prioritized what was most important to me and kept me safe the whole way through.

Dr Kawwass listens and she is also very efficient and straightforward. She would call you up on the phone to work on a plan and she works tirelessly. She even made sure I got the date I needed for surgery prior to the transfer. It felt like a personalized service. You can't help but believe that she's going to resolve the issue and achieve success. I felt like I could relax because she had everything under control because she connected her cases to the actual person.