Fertility Care of Orange County

1 doctors work here

Rated 9.4
Strongly recommend: 89%Neutral: 11%9.4
89% strongly recommend
24 reviews
Operations
9.5
9.5
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.6
9.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.9
8.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.3
9.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
9.6
9.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
243
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Brea
203 North Brea Blvd
Brea, CA 92821

24 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
9
NPS
9
Age 34 - 36
3 IVF
Male Factor
Tubal Blockage
East Asian
Income $200K - $499K
Business Executive
Only Doc Seen
Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Lee] gave honest feedback on treatment where he didn't think benefits would outweigh cost for me (i.e., PRP, HGH, etc.). He was also open to adjusting/alternative treatment when things weren't working. I wanted to try Zymot with my 3rd retrieval which he didn't recommended, but he still respected my decision to do move forward with it...suggested only transferring one embryo due to the higher risks associated with multiples
care's biggest strength is the team. From Dr. Lee to the PA Fion to the nurses and billing department, everyone is so great to work with. The biggesy weaknesses is the size. It is a small clinic and it can get very busy at times so don't be surprised if you end up waiting...The nursing staff is what sets FCare apart from other clinics. These girls are constantly under pressure due to the nature of their jobs but they're all so patient and compassionate
How was your experience with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee had good reviews on FertilityIQ and good outcomes on the SART website, which is why I chose him. He would answer any and all questions I had. He gave honest feedback on treatment where he didn't think benefits would outweigh cost for me (i.e., PRP, HGH, etc.). He was also open to adjusting/alternative treatment when things weren't working. I wanted to try Zymot with my 3rd retrieval which he didn't recommended, but he still respected my decision to do move forward with it. I also suggested an antihistamine protocol (which I learned about from other IVF warriors) and he was very receptive to trying it with my second transfer.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
IVF is very individualized so make sure to do your own research, advocate for yourself and ask questions. Also, make sure you discuss managing expectations. I expected to only do 1 retrieval but ended up needing 3. That's not specifically a reflection of Dr. Lee's effort but I think it's important to know what you're walking into since this is such an emotional and expensive process.
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee has about 8-10 nurses which is what sets F Care apart from other facilities. They're very attentive and polite, and work well under pressure.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
Throughout my fertility journey, Dr. Lee wanted me on a slow carb diet which I did the entire time I was TTC. I did Clomid for two months while my husband and I decided whether to proceed with IVF. I had very adverse side effects (anxiety, mood swings, depression) so I stopped after the second month and would never do it again. I took prenatal & CoQ10 supplements throughout all retrieval cycles. My 1st round of IVF medications included 11 days of 250 Follistim, 75 Menopur, Provera, & Dexamethasone prior to retrieval. 36 hours prior to retrieval I administered 10,000 hCG & 450 Follistim to trigger. I also took Doxycycline starting the day prior to retrieval and ending the day after retrieval. I went to about 4 monitoring appointments for this cycle. Since my 1st round only yielded 1 normal embryo, Dr. Lee suggested trying a different longer protocol which tends to yield fewer eggs but higher quality. My 2nd round of IVF medications included 24 days of birth control, Lupron, & Dexamethasone; 13 days of 200 Follistim & 75 Menopur. 36 hours prior to retrieval I administered 10,000 hCG & 450 Follistim to trigger. I also took Doxycycline starting the day prior to retrieval and ending the day after retrieval. I went to about 6 monitoring appointments for this cycle. Since round 2 yielded, 0 normal embryos we went back to the same exact protocol as my 1st round for round 3. The only difference was that we included Zymot. This cycle yielded 7 normal embryos. Both of my transfer protocols included Dexamethasone for 18 days up until transfer; hCG 5 days & 2 days prior to transfer and 1 day & 4 days after transfer; Progesterone in Oil 2x a day & estradiol valerate every 3 days until 10 weeks; Doxycycline & Medrol for 4 days surrounding the transfer date.
Describe your experience with your nurse at Fertility Care of Orange County. (Assigned nurse: Julie & Alexandra)
The nursing staff is what sets FCare apart from other clinics. These girls are constantly under pressure due to the nature of their jobs but they're all so patient and compassionate. Specifically, I can't say enough good things about my primary nurses Julie & Alexandra! They were so easy to work with and great at their job!
Describe your experience with Fertility Care of Orange County.
Fcare's biggest strength is the team. From Dr. Lee to the PA Fion to the nurses and billing department, everyone is so great to work with. The biggesy weaknesses is the size. It is a small clinic and it can get very busy at times so don't be surprised if you end up waiting. The only other advice I can offer is, as with any clinic, it's important to do your research and advocate for yourself.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
1st round of IVF was $24,500, 2nd round of IVF was $19,350, & 3rd round of IVF was $18,860
Describe C. Terence Lee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Care of Orange County.
Dr. Lee suggested only transferring one embryo due to the higher risks associated with multiples.
9
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 32 - 33
1 Fertility Medications
Endometriosis
Tubal Blockage
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Lee has seen me every visit and has always been extremely knowledgeable. He uses comparisons to things we would understand. He is very patient and caring. Dr. Lee always has a positive attitude and thinks outside the box to give us more options to choose from...I wish I had gone to see Dr. Lee sooner. We have a plan of action and will turn course as needed...
Dr. Lee and his office staff [Fertility Care of Orange County] are 100% invested in my journey. They are very busy office, but that just goes to show how much they care and are great are their job. Every time I call, I always get an answer to my question. They really take the time to learn each client and always follow-up with me...The location is very nice and clean. It is a small office, but very personable...The office is in a building with other offices and is on the first floor. Lots of parking available....
How was your experience with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee has seen me every visit and has always been extremely knowledgeable. He uses comparisons to things we would understand. He is very patient and caring. Dr. Lee always has a positive attitude and thinks outside the box to give us more options to choose from. So happy I found him!
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
Do not be afraid to take the first step. That held me back for two years and I wish I had gone to see Dr. Lee sooner. We have a plan of action and will turn course as needed. Yes, it will cost you money depending on your insurance. I have Kaiser and I am definitely paying out of pocket, but every penny is totally worth it once I will be holding my precious baby.
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee and his office staff are 100% invested in my journey. They are very busy office, but that just goes to show how much they care and are great are their job. Every time I call, I always get an answer to my question. They really take the time to learn each client and always follow-up with me.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
After my first consultation with Dr. Lee, it was decided that the first step was for me to get an HSG Test to see if my tubes were open or not. My husband had already taken a sperm test and his results were above average. The HSG test provided results that my left tube was closed, but my right tube was wide open. Now I am currently taking clomid to see if that could possibly help us to get pregnant and from here we will take the next steps as needed.
Describe your experience with the nursing staff at Fertility Care of Orange County.
I have worked with Tatiana and Isabel and they are always so sweet! I do not remember every staffs name in the office, but I can tell you all of the staff are very caring and patient.
Describe your experience with Fertility Care of Orange County.
The location is very nice and clean. It is a small office, but very personable. As I mentioned before they are very busy all the time, but make time for each client and I never feel rushed. The office is in a building with other offices and is on the first floor. Lots of parking available.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
The initial consultation with Dr. Lee was around $300 and the HSG test administered at another location (hospital) was $450. The Clomid medication was through my insurance and was $10.
Describe C. Terence Lee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Care of Orange County.
N/A
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
NPS
10
NPS
10
Age 25 - 28
1 IVF
Male Factor
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr lee has always made me feel there was hope. ... I have unexplained infertility and my husband also had extremly low sperm count. For our last transfer he advised to do 2 embryos for the first time and he wanted to do both untested. ... He always had his next move planned out. I know I was an extremely hard case. ... I saw him every single visit and he would even fit me in if I called and was concerned about something.
Everything about this place [Fertility Care of Orange County] is incredible. The office is small so they have to send off a lot of blood work but they get back to you super fast. They still do quite a bit of testing in office and get results in a few hours. ... There are no words to how amazing his nursing staff is. Mey would call me back or email me at any hour of the day or night and talk me down if I was panicking. Incredibly sweet. ...
How was your experience with C. Terence Lee at Fertility Care of Orange County?
Incredible bedside manor and a fun/easy way of explaining things which I really needed during such a stressful time in my life. Always left his office with hope. Will be back to try to grow our family in the future. I saw him every single visit and he would even fit me in if I called and was concerned about something. Never felt rushed.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
I did my research for months and chose him over many others because I had heard/read his bedside manor was the best around. I even drove over 50 miles for every appt to go to him and I’m so incredibly happy I did!
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
Dr lee has always made me feel there was hope. Himself and his staff feel like part of my family and his bedside manor is incredible.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
I don’t remember the nitty grittys but I do remember him regularly checking to see how my body was reacting to my meds and made adjustments when necessary. He was very good at having his patients produce a lot of eggs for retrieval’s and he personally does all of his procedures.
Describe your experience with your nurse at Fertility Care of Orange County. (Assigned nurse: Mey (love her) and Jacqueline who moved away :()
There are no words to how amazing his nursing staff is. Mey would call me back or email me at any hour of the day or night and talk me down if I was panicking. Incredibly sweet. I also got very close to Jacqueline but she moved up north recently. I literally cried while hugging her on her last day.
Describe your experience with Fertility Care of Orange County.
Everything about this place is incredible. The office is small so they have to send off a lot of blood work but they get back to you super fast. They still do quite a bit of testing in office and get results in a few hours.
Describe your experience with your monitoring appointments at Fertility Care of Orange County.
I was monitored at every single appt. He is able to monitor at all hours of operation.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
I don’t remember much except infertility is expensive!
Describe C. Terence Lee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Care of Orange County.
He always left it up to us but he gave his advice. First 4 transfers were PGT with 2 miscarriages, one chemical and one negative. I have unexplained infertility and my husband also had extremly low sperm count. For our last transfer he advised to do 2 embryos for the first time and he wanted to do both untested. Ended up with my miracle baby boy. He always had his next move planned out. I know I was an extremely hard case.
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
8
NPS
8
Age 30
3 Fertility Medications
Unexplained
European
Income $200K - $499K
Operations
2nd of 2 Docs
IUI With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Lee takes a comprehensive approach, looking at many aspects of your life rather than just medical history. I felt like I was really heard and my preferences and comfort were taken into account in developing a treatment plan.... Strong communicator and willing to be flexible with your plan based on what works for you. He explained every step as he went so you truly get an idea of what is going on and what is to come. He listened to all concerns, answered all questions, and told us to call any time we had additional questions.
It [Fertility Care of OC] is a small office where the entire staff knows your name. You can get in quickly and you never wait more than a few minutes to be seen.... It’s a little more costly than others, but appears to have better results. You also have greater access to the nursing staff and doctor than other clinics. They’re up front about costs and checking with your insurance to see what is covered. I really like that it’s a small team and they can get you in without having to wait months on end.
How was your experience with C. Terence Lee at Fertility Care of Orange County?
Strong communicator and willing to be flexible with your plan based on what works for you. He explained every step as he went so you truly get an idea of what is going on and what is to come. He listened to all concerns, answered all questions, and told us to call any time we had additional questions.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
Be aware that infertility treatments are high cost going on. Be open and honest about all concerns.
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
It is a small office where the entire staff knows your name. You can get in quickly and you never wait more than a few minutes to be seen. Dr. Lee takes a comprehensive approach, looking at many aspects of your life rather than just medical history. I felt like I was really heard and my preferences and comfort were taken into account in developing a treatment plan.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
Did a consultation with ultrasound, medical history, and lifestyle review first. Recommended three months of fertility drugs first and a semen analysis. If everything looked good, explained we would then proceed to IUI for 3 cycles before considering IVF. We’re currently getting ready to start our first IUI.
Describe your experience with the nursing staff at Fertility Care of Orange County.
Overall very strong. They all work together to answer any questions you have and provide good coordination.
Describe your experience with Fertility Care of Orange County.
It’s a little more costly than others, but appears to have better results. You also have greater access to the nursing staff and doctor than other clinics. They’re up front about costs and checking with your insurance to see what is covered. I really like that it’s a small team and they can get you in without having to wait months on end.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
Our insurance has covered the diagnostic procedures, so we’ve only been subject to the copay. Without insurance, the initial consultation is $290.
8
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
10
NPS
9
Age 33
1 IUI
Anovulation
Endometriosis
PCOS
Tubal Blockage
European
Income $50K - $99K
3rd of 3 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
A very nice doctor [Dr. Lee]. My husband really liked him..Dr. Lee has recommended us to go the I ivf rought...He did all the ultrasounds and iui. He seems busy. But that's a good thing. I loved how he throughly looked over my paper work on my initial visit...I appreciate him not throwing a ton of unnecessary tests at me. Like a doctor before him had. I especially love how small and uncommercial his office is. Not a stuffy place that treats you like big Business...I felt human. However it is still a business and he seems busy
Strength [at Fertility Care of OC] is that all the nurses work together as a team. Weakness is they seem busy and do give to much information on what to do expect ect...The [nursing]girls are sweet...You can hear them on the phone with other patients...The nurse could have had a little more compassion...First initial visit was 350$ iui was 1450$ and medication was $1000 plus additional 75$ to talk to the doctor about moving to ivf..I especially love how small and uncommercial his office is. Not a stuffy place that treats you like big Business
How was your experience with C. Terence Lee at Fertility Care of Orange County?
A very nice doctor. My husband really liked him. He did all the ultrasounds and iui. He seems busy. But that's a good thing. I loved how he throughly looked over my paper work on my initial visit. We tried and an iui and it was unsuccessful. I appreciate him not throwing a ton of unnecessary tests at me. Like a doctor before him had. I especially love how small and uncommercial his office is. Not a stuffy place that treats you like big Business
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
Bring all of your paperwork from previous diagnosis so he can look over. Trust him he is good at his job
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
I felt human. However it is still a business and he seems busy
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
I did a stimulated iui cycle using clomid and Gonal-F. I produced 8 eggs. Four on each side. I have a blocked tube on one side so we were hoping the other side would catch something. Unfortunately it was unsuccessful. Dr. Lee has recommended us to go the I ivf rought. Starting soon. Once financial arrangements are figured out.
Describe your experience with the nursing staff at Fertility Care of Orange County.
The girls are sweet. A little young and still learning. That's what I got from some. You can hear them on the phone with other patients. once I heard the nurse trying to explain to a patient that her insurance doesn't cover anything. After she hung up she was mumbling with the other nurses about it. The nurse could have had a little more compassion. But I'm sure it can be trying to have the same conversation daily with new patients.
Describe your experience with Fertility Care of Orange County.
Strength is that all the nurses work together as a team. Weakness is they seem busy and do give to much information on what to do expect ect.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
I would say that he is about the same as most clinics around my area. Maybe slightly more. First initial visit was 350$ iui was 1450$ and medication was $1000 plus additional 75$ to talk to the doctor about moving to ivf
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
5 of 5
9
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
10
NPS
10
Age 34
1 IVF
1 Embryo Freezing
Unexplained
European
Income $50K - $99K
Consultant
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Lee was very to the point, honest and eased my anxiety at every appointment. When I was unsure of my IVF protocol due to a low amount of follicles he reassured me that things were fine. I'm glad I listened to him and didn't cancel my cycle.... I did the "normal" antagonist protocol with lupron, bravelle and an HCG trigger. Dr. Lee also recommends ICSI for all his patients as well as assisted hatching. He also had me use an HCG trigger throughout my frozen embryo cycle to mimic ovulation. He also highly recommended PGS testing, which we had done on our 5 embryos. We are so happy we did because one of our 5AA graded embryos was nonviable, therefore he prevented me from having a miscarriage, had that embryo been transferred.
I never had to wait more than 10 minutes for my appointment [at Fertility Care of OC], Dr. Lee conducted all of my ultrasounds/egg retrieval and egg transfer. I worked with one nurse while at his clinic.... $5,800.00 for PGS testing, $14,000 for the IVF/Frozen Transfer/Ultrasounds and bloodwork, $6,000 for IVF medication, $2,500.00 for FET medication.... can't remember how many times Julie [the nurse] calmed me down and prevented tears!
How was your experience with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee was very to the point, honest and eased my anxiety at every appointment. When I was unsure of my IVF protocol due to a low amount of follicles he reassured me that things were fine. I'm glad I listened to him and didn't cancel my cycle.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
He does some out of the box protocols and trust him with his knowledge. Also know that he works with the number one lab and embryologists in the area. He is also up to date with the most recent research and due to this only performs frozen embryo transfers since there is a higher success rate.
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
I never had to wait more than 10 minutes for my appointment, Dr. Lee conducted all of my ultrasounds/egg retrieval and egg transfer. I worked with one nurse while at his clinic.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
I did the "normal" antagonist protocol with lupron, bravelle and an HCG trigger. Dr. Lee also recommends ICSI for all his patients as well as assisted hatching. He also had me use an HCG trigger throughout my frozen embryo cycle to mimic ovulation. He also highly recommended PGS testing, which we had done on our 5 embryos. We are so happy we did because one of our 5AA graded embryos was nonviable, therefore he prevented me from having a miscarriage, had that embryo been transferred.
Describe your experience with your nurse at Fertility Care of Orange County. (Assigned nurse: Julie)
I have anxiety and had a ton of anxiety and concern my cycle would fail and every time she reassured me that everything would work out and I had great chances for success. I can't remember how many times Julie calmed me down and prevented tears!
Describe your experience with Fertility Care of Orange County.
Honesty, compassionate staff and doctor, never having to wait more then 10 minutes for your appointment and having Dr. Lee present at every appointment. Dr. Lee had a surrogate for his first son, which made him able to relate to his patients in a compassionate manner. Sharing that with us made us feel connected to him.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
$5,800.00 for PGS testing, $14,000 for the IVF/Frozen Transfer/Ultrasounds and bloodwork, $6,000 for IVF medication, $2,500.00 for FET medication.
Describe C. Terence Lee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Care of Orange County.
He gave us an over 80% chance of implantation with a PGS tested embryo, therefore we went along with an eSET.
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2013, Successful
NPS
10
NPS
10
Age 34 - 37
2 IUI
1 IVF
PCOS
Uterine Fibroids
Unexplained
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Lee took note of personal factors about each of us and related stories and plans specifically to us. My husband played baseball and he would use baseball terms. We were both educators and he would relate things to teaching. He made us feel like he personally cared and we mattered to him/his team... he was personally going through treatment with a surrogate to conceive his own child with a donor egg. He could personally and professionally relate. He was transparent and vulnerable. He remembered small details about us and references them in future appointments. He truly cared for us and our treatment/future success.
[Fertility Care of Orange County is] Easy to find, flexible appointment scheduling, quick response time, clean space in a private environment. Parking was convenient and easy. Staff is friendly and knowledgeable. I felt like we asked a million questions with every appointment and they patiently and appropriately addressed each one....We had one timing miscommunication with the nursing staff during an IUI cycle with injectibles and a nurse had erroneously told us the office would be closed for the holidays and we would have to repeat the cycle. We were devastated! I sent an email directly to Dr. Lee expressing my frustration and he immediately cleared things up and they were in fact available to do my IUI during the holiday. He appropriately handled the nurse who’d miscommunicated and we felt comfortable moving forward.
How was your experience with C. Terence Lee at Fertility Care of Orange County?
Not only is Dr. Lee a knowledgeable professional, he was personally going through treatment with a surrogate to conceive his own child with a donor egg. He could personally and professionally relate. He was transparent and vulnerable. He remembered small details about us and references them in future appointments. He truly cared for us and our treatment/future success.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
There are no dumb questions and he’s heard it all/seen it all!
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee took note of personal factors about each of us and related stories and plans specifically to us. My husband played baseball and he would use baseball terms. We were both educators and he would relate things to teaching. He made us feel like he personally cared and we mattered to him/his team.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
It’s been seven years... I just don’t recall.
Describe your experience with the nursing staff at Fertility Care of Orange County.
We had one timing miscommunication with the nursing staff during an IUI cycle with injectibles and a nurse had erroneously told us the office would be closed for the holidays and we would have to repeat the cycle. We were devastated! I sent an email directly to Dr. Lee expressing my frustration and he immediately cleared things up and they were in fact available to do my IUI during the holiday. He appropriately handled the nurse who’d miscommunicated and we felt comfortable moving forward.
Describe your experience with Fertility Care of Orange County.
Easy to find, flexible appointment scheduling, quick response time, clean space in a private environment. Parking was convenient and easy. Staff is friendly and knowledgeable. I felt like we asked a million questions with every appointment and they patiently and appropriately addressed each one.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
We paid approximately $25,000 out of pocket for multiple IUIs; egg retrieval and fresh embryo transfer; frozen embryo transfer after two years of storage.
Describe C. Terence Lee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Care of Orange County.
He presented our options and made a recommendation that we ultimately went with (two embryos transferred each time).
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
8
Age 35
Tubal Blockage
East Asian
Income $100K - $199K
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
He [Dr. Lee] spent over an hour for our initial consultation and made us feel important and heard. I felt like he could easily rush us but he didn’t....My experience was that he was extremely thorough and during his assessment, he got to know us as a couple before anything else. I almost felt like it was a couples marital session. He is very gentle in his approach.
The waiting room [Fertility Care of Orange County] is average. Nice office building. Front desk fairly nice, always smiles. The nurses had some miscommunication but nothing major. First session was on time. Second the doctor was running 30 minutes late but the doctor is very thorough so it is understandable.... The initial consultation includes an ultrasound and was almost half less than two other clinics I had contacted.
How was your experience with C. Terence Lee at Fertility Care of Orange County?
My experience was that he was extremely thorough and during his assessment, he got to know us as a couple before anything else. I almost felt like it was a couples marital session. He is very gentle in his approach.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
To not be afraid and he will be able to let you know the best course of treatment.
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
He spent over an hour for our initial consultation and made us feel important and heard. I felt like he could easily rush us but he didn’t.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
We have not done actual treatment yet as our only option is IVF and we’re saving money for it. He has been trying to see if I potentially have cysts so he prescribed birth control due to my irregular cycle in order to assess. He also made me feel that my own diagnosis of endometriosis is probably likely which explains so much that I was not aware of in the past 15 years.
Describe your experience with your nurse at Fertility Care of Orange County. (Assigned nurse: Grace)
Did not initially return my email until I sent another one and said something. It wasn’t that I had asked her anything but I felt she should acknowledge receipt, especially since it was my first email to the clinic.
Describe your experience with Fertility Care of Orange County.
The waiting room is average. Nice office building. Front desk fairly nice, always smiles. The nurses had some miscommunication but nothing major. First session was on time. Second the doctor was running 30 minutes late but the doctor is very thorough so it is understandable.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
The initial consultation includes an ultrasound and was almost half less than two other clinics I had contacted.
Describe C. Terence Lee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Care of Orange County.
Have not made it here yet
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
8
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Successful
NPS
10
NPS
10
Age 34 - 37
5 IUI
1 IVF
Tubal Blockage
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Lee explains everything very well. When I had unexpected set backs he was very understanding of our feelings. He spoke with other doctors to get their opinions when my situation became unexpectedly unusual. He explained risks and possibilities and answers all questions...[she] strongly recommended single embryo transfer because of the high rate of twins if two embryos were transferred
This [Fertility Care of OC] clinic has a warm atmosphere. It’s a small office and wait times are usually 0-10 minutes to be called back to the exam room. Everyone is friendly from the doctor to the nurses/assistants. You will not be treated as just another number...All of the nurses and assistants were very kind and caring. Also knowledgeable and helpful.
How was your experience with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee explains everything very well. When I had unexpected set backs he was very understanding of our feelings. He spoke with other doctors to get their opinions when my situation became unexpectedly unusual. He explained risks and possibilities and answers all questions.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
Ask questions, be strong and be patient.
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee’s is a small office where everyone knows your name and remembers you. You get personalized, friendly attention.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
I started with clomid, then IUIs, then IVF.
Describe your experience with the nursing staff at Fertility Care of Orange County.
All of the nurses and assistants were very kind and caring. Also knowledgeable and helpful.
Describe your experience with Fertility Care of Orange County.
This clinic has a warm atmosphere. It’s a small office and wait times are usually 0-10 minutes to be called back to the exam room. Everyone is friendly from the doctor to the nurses/assistants. You will not be treated as just another number.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
Costs are outlined before treatments begin. You are never pushed into anything.
Describe C. Terence Lee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Care of Orange County.
Dr. Lee strongly recommended single embryo transfer because of the high rate of twins if two embryos were transferred. I didn’t push for a multiple transfer so we transferred one at a time.
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
9
Age 32
1 Fertility Medications
Male Factor
PCOS
European
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Lee spent over an hour with us during our consult. He explained what our options were and wanted us to make diet and lifestyle changes prior to monitored cycles. He is always kind, available and speaks to us in a way that we understand...They deliver not so great news with options and [he] is so understanding with financial obstacles.
It is not the newest office but Dr Lee is apart of Ovation in Newport where the IVF procedures are done. His office does close at 4:30 so appointments after work are not an option...His office location lacks parking so get there a little early. His office is busy so take a list of questions you have and never feel bad to email them any questions you have....Out of pocket consultation was around $300 that included a transvaginal ultrasound and an hour long sit down consult.
How was your experience with C. Terence Lee at Fertility Care of Orange County?
Dr Lee spent over an hour with us during our consult. He explained what our options were and wanted us to make diet and lifestyle changes prior to monitored cycles. He is always kind, available and speaks to us in a way that we understand .
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
His office location lacks parking so get there a little early. His office is busy so take a list of questions you have and never feel bad to email them any questions you have.
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
Dr Lee and his entire staff are so wonderful and attentive. They deliver not so great news with options and Dr Lee is so understanding with financial obstacles.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
We are currently on Clomid and there is a staff member assigned to us that is available for any questions. We would have gone directly to IUI but with Covid we are trying Clomid for the time being.
Describe your experience with the nursing staff at Fertility Care of Orange County.
Always available, prompt responses over email. So friendly and kind.
Describe your experience with Fertility Care of Orange County.
It is not the newest office but Dr Lee is apart of Ovation in Newport where the IVF procedures are done. His office does close at 4:30 so appointments after work are not an option. Email is the best way to communicate with the staff.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
Out of pocket consultation was around $300 that included a transvaginal ultrasound and an hour long sit down consult.
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
9
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
9
NPS
10
Age 37
1 IUI
PCOS
East Asian
Income $50K - $99K
2nd of 2 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
My first impression was he [Dr. Terrance Lee] seemed rushed although he explained the process. I assume due to his success rate, his plate is full. I can't tell if he was really genuine or if I was just a number.... I was diagnosed with PCOS. He put me on a very strict diet. The process has been successful in maintaining a healthy lifestyle and improving issues with my egg quality.
Very organized, staff are friendly, seems promising.... This facility [Fertility Care of Orange County] is very legit. I feel and see progress each time. Hope is gained, not lost.... About 800 out of pocket for IUI if your insurance deductable has not been met. IVF meds alone would be 4000-6000 depending on your body. 2500 for genetic testing. All else depends on your insurance.
How was your experience with C. Terence Lee at Fertility Care of Orange County?
I initially came to this doctor as reviews were outstanding results for him. My first impression was he seemed rushed although he explained the process. I assume due to his success rate, his plate is full. I can't tell if he was really genuine or if I was just a number. With faith, I am still visiting him hoping for a baby or more.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
Have faith and don't take his swift personality personally. He is very knowledgeable, just a very busy popular doctor.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
I was diagnosed with PCOS. He put me on a very strict diet. The process has been successful in maintaining a healthy lifestyle and improving issues with my egg quality.
Describe your experience with the nursing staff at Fertility Care of Orange County.
All friendly and knowledgeable.
Describe your experience with Fertility Care of Orange County.
Very organized, staff are friendly, seems promising. I've been to another fertility specialist for 2-3 years and not once did he take a ultrasound! That's standard! I felt like I lost 2 years of what could been but should've known better. This facility is very legit. I feel and see progress each time. Hope is gained, not lost.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
About 800 out of pocket for IUI if your insurance deductable has not been met. IVF meds alone would be 4000-6000 depending on your body. 2500 for genetic testing. All else depends on your insurance.
9
Doctor
C. Terence Lee
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 33
1 IUI
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
My husband and I have been seeing Dr. Lee and his staff for a couple months. We did our first IUI cycle, which wasn't a success, but the experience so far has been great. Appointments are ran efficiently and the staff [Fertility Care of Orange County] have been great in responding to my emails and answering my questions. ... 1st IUI with 50 mg Clomid (negative) 2nd IUI with 100 mg Clomid (current cycle), HSG test
The clinic [Fertility Care of Orange County] runs very smoothly and efficiently. I'm not waiting long to see Dr. Lee and all the nurses/staff are very kind and helpful. I can easily shoot them an email if I have a follow up concern/question. ... The staff was very friendly and their office is very efficient. Everyone has been very helpful and prompt in answering my questions.
How was your experience with C. Terence Lee at Fertility Care of Orange County?
My husband and I have been seeing Dr. Lee and his staff for a couple months. We did our first IUI cycle, which wasn't a success, but the experience so far has been great. Appointments are ran efficiently and the staff have been great in responding to my emails and answering my questions. We're about to do our 2nd IUI cycle and we're hoping it works!
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
Come ready with all your questions!
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
The staff was very friendly and their office is very efficient. Everyone has been very helpful and prompt in answering my questions.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
1st IUI with 50 mg Clomid (negative) 2nd IUI with 100 mg Clomid (current cycle), HSG test
Describe your experience with Fertility Care of Orange County.
The clinic runs very smoothly and efficiently. I'm not waiting long to see Dr. Lee and all the nurses/staff are very kind and helpful. I can easily shoot them an email if I have a follow up concern/question.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
$1150 for IUI w/Clomid (not including the cost of the meds)
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018 - 2020, Successful
NPS
10
NPS
10
Age 36 - 38
1 IVF
Male Factor
Unexplained
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. C. Terence Lee] is great! Clear information. Takes the time to answer questions. Treats you like a person and not a number. Very smart with his strategy and doesn't tip toe around sensitive topics. Straightforward and truthful. He works hard to get positive results even if it takes a few tries...This process has a lot of ups and downs. Trust your doctor, ask a lot of questions, and keep going. You got this and Dr. Lee is there to help.
They [the Fertility Care of OC] are a small practice which is nice. We saw Dr. Lee at every visit. Sometimes he does go out of town for a few weeks (as he should because life balance is important), and Mey was able to take over where he left off. Mey is also fantastic! The team are always answering questions by phone or email. We never waited more than 10 minutes to see the doctor...Personalized care to the max!
How was your experience with C. Terence Lee at Fertility Care of Orange County?
He is great! Clear information. Takes the time to answer questions. Treats you like a person and not a number. Very smart with his strategy and doesn't tip toe around sensitive topics. Straightforward and truthful. He works hard to get positive results even if it takes a few tries.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
This process has a lot of ups and downs. Trust your doctor, ask a lot of questions, and keep going. You got this and Dr. Lee is there to help.
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
They are very kind, attentive, and responsive.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
3 IUI, 1 IVF. We opted for an ERA cycle prior to embryo transfer, which I believe upped our chances for a positive pregnancy result. The ERA was the suggestion of Dr. Lee. He wants this to work as much as you do!
Describe your experience with the nursing staff at Fertility Care of Orange County.
Nurses, billers, everyone on staff was incredible! My husband and I grew attached to the team and I cried on our last day. So supportive and caring! We felt like we had a whole team behind us cheering us on.
Describe your experience with Fertility Care of Orange County.
They are a small practice which is nice. We saw Dr. Lee at every visit. Sometimes he does go out of town for a few weeks (as he should because life balance is important), and Mey was able to take over where he left off. Mey is also fantastic! The team are always answering questions by phone or email. Super fast communication! We never waited more than 10 minutes to see the doctor and usually it took less time than that. Personalized care to the max!
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Consult
NPS
10
NPS
10
Age 35
1 Egg Freezing
South Asian
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Lee gets an honest history from you, and if you’re open with him, he respectfully offers his recommendations, the process of going through the procedure, what happens after and what would need to occur once time comes to use the eggs...He said hello when I was waiting in the lobby, he will explain to you the best recommendation, his own experience/practice and possible options for the future.
They [Fertility Care of Orange County] are upfront with you in options and cost. The process is currently ongoing so I have not experienced a weakness. Possibly, I would like to know what types of labs are needed on the day of ultrasound. I believe they will tell me on the day of...Dr Lee gets an honest history from you, and if you’re open with him, he respectfully offers his recommendations, the process of going through the procedure, what happens after and what would need to occur once time comes to use the eggs.
How was your experience with C. Terence Lee at Fertility Care of Orange County?
Dr Lee gets an honest history from you, and if you’re open with him, he respectfully offers his recommendations, the process of going through the procedure, what happens after and what would need to occur once time comes to use the eggs.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
Be educated in your history, menstrual, medical.
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
He said hello when I was waiting in the lobby, he will explain to you the best recommendation, his own experience/practice and possible options for the future.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
I am going through the process right now and I am waiting for my first ultrasound.
Describe your experience with the nursing staff at Fertility Care of Orange County.
Respectful and timely, they call you back right away.
Describe your experience with Fertility Care of Orange County.
They are upfront with you in options and cost. The process is currently ongoing so I have not experienced a weakness. Possibly, I would like to know what types of labs are needed on the day of ultrasound. I believe they will tell me on the day of.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
The financial coordinator quoted me after the consultation
Describe C. Terence Lee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Care of Orange County.
I am in the process of the egg retrieval
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 48
1 IUI
3 Egg Freezing
East Asian
Income $200K - $499K
Business Executive
2nd of 2 Docs
5 IUI With Other Docs
Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I Personally had alot of Peace of Mind [with Dr. Terence Lee]...It was an Enjoyable Experience, which is very welcome in what can be a highly sensitive situation as IVF...there was a geniune rapport with staff and Dr. Lee...monitored the Husband's Personal Diet with Daily Texts for a few week. Went Way Beyond the Call of Duty here...Felt very comfortable with Dr. Lee and his entire staff. Moreover, Staff was available 7 Days a Week, pretty much all hours of the day. Available via phone, text & email...alot of Peace of Mind in terms of Character & Competence. Felt very comfortable...
May and Rest of Staff [at Fertility Care of Orange County] were Friendly, Prompt and Available. It was an Enjoyable Experience, which is very welcome in what can be a highly sensitive situation as IVF. Again, I had alot of Peace of Mind with Dr. Lee and Staff...Clinic was great for us. It was very close to our residence, which made it very convenient for sometime multiple visits in a week or month due to medical appointments, consultations, medication pick ups. Additionally, there was a geniune rapport with staff and Dr. Lee... Dr. Terrence Lee monitored the Husband's Personal Diet with Daily Texts for a few week. Went Way Beyond the Call of Duty here.
How was your experience with C. Terence Lee at Fertility Care of Orange County?
Peace of Mind.... alot of Peace of Mind in terms of Character & Competence. Felt very comfortable with Dr. Lee and his entire staff. Moreover, Staff was available 7 Days a Week, pretty much all hours of the day. Available via phone, text & email.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
Again, I Personally had alot of Peace of Mind with Dr. Lee.
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
For Example, Dr. Terrence Lee monitored the Husband's Personal Diet with Daily Texts for a few week. Went Way Beyond the Call of Duty here.
Describe your experience with your nurse at Fertility Care of Orange County. (Assigned nurse: May, Karen, Sara, Salma, Julie, Genie, Isabel, )
May and Rest of Staff were Friendly, Prompt and Available. It was an Enjoyable Experience, which is very welcome in what can be a highly sensitive situation as IVF. Again, I had alot of Peace of Mind with Dr. Lee and Staff.
Describe your experience with Fertility Care of Orange County.
Clinic was great for us. It was very close to our residence, which made it very convenient for sometime multiple visits in a week or month due to medical appointments, consultations, medication pick ups. Additionally, there was a geniune rapport with staff and Dr. Lee.
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
9
Age 35 - 36
1 IVF
East Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
As a patient, I was treated with dignity, respect, and kindness. Dr. Lee had a great bedside manner and explained the entire procedure and reminded us as we were on our journey. We had a wonderful experience and recommend Dr. Lee...answered all our questions with kindness and understanding. They made us feel part of the family...More weekend hours of operation would be convenient for couples unable to make morning or aafternoon appointments.
All good comments to say about the [Fertility Care or Orange County] facility, staff, and treatment. Recommend calling Dr. Lee office. More weekend hours of operation would be convenient for couples unable to make morning or aafternoon appointments...[nurses] Kind, knowledgable, respectful and willing to go the extra mile...Dr. Lee and his staff answered all our questions with kindness and understanding. They made us feel part of the family.
How was your experience with C. Terence Lee at Fertility Care of Orange County?
As a patient, I was treated with dignity, respect, and kindness. Dr. Lee had a great bedside manner and explained the entire procedure and reminded us as we were on our journey. We had a wonderful experience and recommend Dr. Lee and his team.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
Take note, set times to administer medicine, and relax
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee and his staff answered all our questions with kindness and understanding. They made us feel part of the family.
Describe your experience with your nurse at Fertility Care of Orange County. (Assigned nurse: Isabel, Bao, Mey)
Kind, knowledgable, respectful and willing to go the extra mile.
Describe your experience with Fertility Care of Orange County.
All good comments to say about the facility, staff, and treatment. Recommend calling Dr. Lee office. More weekend hours of operation would be convenient for couples unable to make morning or aafternoon appointments.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
$27000
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 33 - 34
4 IUI
East Asian
Income $200K - $499K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Lee tailored his treatment to my body’s needs. I have PCOS and am also overweight, but he was never discouraging about my chances to get pregnant. He put together a plan that involved diet changes and started my treatment in the least aggressive way to determine my body’s starting point for becoming pregnant. In other words, he would gather information in each attempt and adjust treatment accordingly. And with each subsequent cycle, he would make careful consideration to the adjustments of my treatment.
The [Fertility Care of Orange County] clinic’s greatest strength is the nurse and staff that work there. The clinic’s weakness is its space. It has only two exam rooms and a small lobby area with little seating. So there are days where if many appointments are lined up, there would not be enough space to accommodate every patient entering and waiting for their exam...Every nurse and office support staff I came in contact with was compassionate and very invested in the success of my fertility journey. There are quite a few nurses there and I did not get the same one every time, but all of them treated me exactly the same, with care and respect. I was always able to expect a warm smile from all of them.
How was your experience with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee is friendly but also blunt. I liked this very much about him because fertility treatment is already something that is unpredictable. Any amount of sugar coating would not be helpful with gaining insight on the fertility journey. He corrected any misconceptions I had about my fertility and what I expected out of my journey immediately. He was always honest and direct about the expectations I should have for each cycle. He always knew how to keep me calm and address my concerns right away. He was compassionate with every failed attempt/cycle and found ways to keep me encouraged and motivated by facts he would discover about me from each attempt. Appointments with him could seem brief or hurried if there were no questions. So, I learned that I must be as invested in my fertility health as he was in helping me get pregnant by asking questions.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
Do not walk in expecting to only take Dr. Lee’s orders and that everything will be taken care of. It is your body and you have as much responsibility for it as the he does to try to treat it. Be proactive about your health. Dr. Lee should be a partner in your fertility journey. And like with any partnership, your effort and contribution is needed as well.
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee tailored his treatment to my body’s needs. I have PCOS and am also overweight, but he was never discouraging about my chances to get pregnant. He put together a plan that involved diet changes and started my treatment in the least aggressive way to determine my body’s starting point for becoming pregnant. In other words, he would gather information in each attempt and adjust treatment accordingly. And with each subsequent cycle, he would make careful consideration to the adjustments of my treatment.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
During my first attempt, Clomid was used to stimulate my ovaries. The dosage was started low to see how my ovaries would react and how many follicles would grow. My dosage needed to be increased during this attempt as the leading follicle was not growing as quickly. Only one follicle was ready and IUI was attempted for the first time. No pregnancy from this cycle. During my second attempt, he started Clomid immediately had the same higher dosage from the first cycle, hoping that more than one follicle would develop. Still only one follicle was ready and IUI was attempted a second time. No pregnancy from this cycle. Dr. Lee wanted to make sure that there was nothing else hindering the process of me getting pregnant. Since my fallopian tubes had never been checked before, I was sent to see if there were any blockages. My tubes were clear, which gave Dr. Lee the indication that I should start the next attempt with something stronger than Clomid. During my third attempt, he started me on injectables, Gonal F Rff, at a lower dose (100IU) so that my ovaries wouldn’t produce too many follicles. The dosage was increased to 150IU as the multiple follicles developing were not growing fast enough. Around 3-4 follicles were ready and IUI was attempted for the third time. I was also instructed to take Endometrin (vaginal progesterone inserts) to aid in getting pregnant. I did get a positive pregnancy test and my HCG did come back indicating I was pregnant. However, within a couple weeks my HCG levels were not multiplying properly. The third attempt was a biochemical pregnancy. During my fourth attempt, I was on Gonal again, but started at 200IU. I had more follicles (5-6) ready during this cycle and IUI was attempted for the fourth time. I was also on Endometrin again. I got a positive pregnancy test and my HCG came back indicating the same. My HCG levels continued to multiply at the proper rate and I returned to Dr. Lee’s office at 6 weeks pregnant for my first ultrasound to confirm heartbeat. I am now 22 weeks pregnant and carrying twins!
Describe your experience with the nursing staff at Fertility Care of Orange County.
Every nurse and office support staff I came in contact with was compassionate and very invested in the success of my fertility journey. There are quite a few nurses there and I did not get the same one every time, but all of them treated me exactly the same, with care and respect. I was always able to expect a warm smile from all of them.
Describe your experience with Fertility Care of Orange County.
The clinic’s greatest strength is the nurse and staff that work there. The clinic’s weakness is its space. It has only two exam rooms and a small lobby area with little seating. So there are days where if many appointments are lined up, there would not be enough space to accommodate every patient entering and waiting for their exam.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
I am fortunate enough to have insurance that covered the cost of my IUI treatments and exams. I only had to pay for the medication which was between $1500-$2000 per cycle depending on the dosage. This was the cost for my third and fourth attempt when injectables were introduced. During my first and second attempt, medication was around $200-$300.
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Unknown Success
NPS
10
NPS
10
Age 30 - 31
Tubal Blockage
Latinx
Teacher
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
The doctors experience and knowledge make him [Dr. C. Terence Lee] an expert in my opinion. Every visit seemed like when it came to treatment he knew what he was doing without hesitation at all. He was certain that IVF would be successful for me and it was. That really kept me positive because I knew I was in good hands...there were a few times where I didn't feel the bedside manner but I undertand that there are a lot of patients and that at times it has to be a straight to the point appointment
The [Fertility Care of Orange County] clinic is not a huge place it is a small clinic but that's exactly what I liked about it because everyone really gets to know you. It's nice when they greet you by name and welcome you in. The clinic is neat and clean, I don't have any negative things to say about it...The nurse and other medical staff were amazing. I strongly believe that they play a huge part in the success of the clinic. They are fantastic, always available to take your call and answer your questions. They are all so warm and kind and they really care. They undertand how hard it is to go through treatment and treat you with so much compassion. The whole team really keeps everything together for Dr. Lee.
How was your experience with C. Terence Lee at Fertility Care of Orange County?
The doctors experience and knowledge make him an expert in my opinion. Every visit seemed like when it came to treatment he knew what he was doing without hesitation at all. He was certain that IVF would be successful for me and it was. That really kept me positive because I knew I was in good hands.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
I would tell them to make their first appointment right away. When I made my first appointment I wasn't able to start treatment right away because I had large cysts. You never know if there will be a setback in the type of treatment you are looking for so it is best to find out sooner than later in my opinion.
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
I feel like the doctor is very knowledgeable and great at what he does but there were a few times where I didn't feel the bedside manner but I undertand that there are a lot of patients and that at times it has to be a straight to the point appointment
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
I remember having to go on burth control pills for a month to see if my ovarian cysts would grow and react to hormones before even thinking of starting IVF. The doctor told me that if the cysts would react and grow I would have to have surgery to remove them before we could start IVF hormones.
Describe your experience with your nurse at Fertility Care of Orange County. (Assigned nurse: Fion)
The nurse and other medical staff were amazing. I strongly believe that they play a huge part in the success of the clinic. They are fantastic, always available to take your call and answer your questions. They are all so warm and kind and they really care. They undertand how hard it is to go through treatment and treat you with so much compassion. The whole team really keeps everything together for Dr. Lee.
Describe your experience with Fertility Care of Orange County.
The clinic is not a huge place it is a small clinic but that's exactly what I liked about it because everyone really gets to know you. It's nice when they greet you by name and welcome you in. The clinic is neat and clean, I don't have any negative things to say about it. I don't believe there are any weaknesses
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
I had to pay for the IVF treatment as well as the medications.
Describe C. Terence Lee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Care of Orange County.
Yes my doctor believes the safest route for me was a single embryo transfer although I wanted a double embryo transfer. I have had a prior open myomectomy and he said it was too risoy for me to consider doing multiples and he explained everything thouroughly and I steongly believe he was right. I would rather have a safe delivery with a baby thay can go to full term.
10
Doctor
C. Terence Lee
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
2022 - 2023, Successful
NPS
10
NPS
9
Age 41 - 42
1 IUI
1 IVF
Male Factor
European
Income $200K - $499K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Lee is experienced and was realistic in terms of what we could expect from each procedure. I always felt taken care of and I could tell that he started our treatment with the least invasive procedure (IUI). When that did not work, he was candid in explaining that the only way toward a positive pregnancy test would be IVF. We appreciated his honesty and his effort to try to save us money as best as he could. He is a compassionate individual.
I felt treated as an individual when I walked into the [Fertility Care of Orange County] clinic, and not simply as a number. The team at the clinic were knowledgeable and experienced and communicated well. My best advice for a new patient is to ask a lot of questions, especially about all the medications and ensuring the injections are being administered correctly...The nursing staff was incredible. This is such an emotional experience, and their compassion helped during each appointment. They were kind, attentive, and were always available to answer my questions via email and phone calls. I missed working with them once I "graduated" the fertility clinic.
How was your experience with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee is experienced and was realistic in terms of what we could expect from each procedure. I always felt taken care of and I could tell that he started our treatment with the least invasive procedure (IUI). When that did not work, he was candid in explaining that the only way toward a positive pregnancy test would be IVF. We appreciated his honesty and his effort to try to save us money as best as he could. He is a compassionate individual.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
Listen to Dr. Lee's recommendations and have realistic expectations.
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee and his staff were very compassionate. He was scientific with his explanations, yet he used analogies to make each step of the IVF process comprehendible. I always felt taken care of in the clinic, and I appreciated his candid nature which allowed us to have realistic expectations. His candor was supplemented with his compassion and kindness to make our experience as stress-free as it could be during a very stressful period of life.
Describe your experience with the nursing staff at Fertility Care of Orange County.
The nursing staff was incredible. This is such an emotional experience, and their compassion helped during each appointment. They were kind, attentive, and were always available to answer my questions via email and phone calls. I missed working with them once I "graduated" the fertility clinic.
Describe your experience with Fertility Care of Orange County.
I felt treated as an individual when I walked into the clinic, and not simply as a number. The team at the clinic were knowledgeable and experienced and communicated well. My best advice for a new patient is to ask a lot of questions, especially about all the medications and ensuring the injections are being administered correctly.
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
8
NPS
8
Age 31 - 32
3 IUI
1 IVF
Male Factor
Latinx
Income $100K - $199K
Teacher
Only Doc Seen
Neutral
Neutral
Successful
Dr. Lee was very knowledgeable about our situation. Although he didn't always show a lot of sympathy, he always had a plan B to help us achieve our goals...He always presented different routes and options and gave us a lot of autonomy to chose what would be best for us. At times, Dr. Lee sometimes lacked some sympathy and was very matter of fact about different test results and outcomes. Ultimately we were successful with him and are very grateful for all he's done but we did often wish he was a little warmer and more personable with us...
The nursing staff [at Fertility Care of Orange County] was helpful but was always changing. We never had a consistent nurse that we worked with and saw a lot of turnover in the nurses...we didn't always get the answers to our questions and sometimes had to wait for a follow up call with answers from another nurse...we often waited at least 30 minutes in the examination room for a doctor to come in. It was really frustrated to wait 30 minutes for a 5 minute check up......The clinic was very small but well equipped with big monitors to clearly see all ultrasounds...
How was your experience with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee was knowledgeable and clearly had a lot of experience. He was very familiar with cases like ours and immediately had a plan. He always presented different routes and options and gave us a lot of autonomy to chose what would be best for us. At times, Dr. Lee sometimes lacked some sympathy and was very matter of fact about different test results and outcomes. Ultimately we were successful with him and are very grateful for all he's done but we did often wish he was a little warmer and more personable with us.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
Come prepared with questions to ask!
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee was very knowledgeable about our situation. Although he didn't always show a lot of sympathy, he always had a plan B to help us achieve our goals.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
We went three unsuccessful medicated IUI cycles using Gonal. I was able to produce several healthy eggs in each round but they did not result in any pregnancies. We then went through one embryo transfer using Follistim and Menopur. I produced over 12 eggs but only five fertilized and three became viable day 5 embryos. After PGTA testing we found we had two healthy embryos and one mosaic. We transferred our first embryo medicated with progesterone and estrogen injections and we finally were successful in getting a positive pregnancy test.
Describe your experience with the nursing staff at Fertility Care of Orange County.
The nursing staff was helpful but was always changing. We never had a consistent nurse that we worked with and saw a lot of turnover in the nurses. With some of the newer nurses, we didn't always get the answers to our questions and sometimes had to wait for a follow up call with answers from another nurse.
Describe your experience with Fertility Care of Orange County.
The clinic was very small but well equipped with big monitors to clearly see all ultrasounds. The examination rooms were clean. I was very unhappy with the blood draw room, it did not seem as sanitary as it should have been and was not a comfortable set up. Our biggest issue with the clinic was the appointments. Although you were put into rooms in a timely manner, we often waited at least 30 minutes in the examination room for a doctor to come in. It was really frustrated to wait 30 minutes for a 5 minute check up. We often complained about this but never saw any changes.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
Each IUI cycle cost around $4000 and our IVF cycle and transfer cost us around $30,000. This did not include the medication.
What specific things went wrong at Fertility Care of Orange County?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
8
Doctor
C. Terence Lee
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
NPS
10
NPS
10
Age 37 - 40
4 IUI
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Lee was always present and took his time...he cared about me physically mentally and emotionally. And at one point even offered that he was there if I needed to talk when I was going through a lot of stress...I like that he sits like he is not in a rush, it shows you how present he is...We did two cycles of clomed And it looked like I had ovulated but the blood tests showed that I hadn't. We went to injectables and I didn't respond in a typical way and over time we increased from one to three vials. I basically got pregnant every time we did a cycle after that change. But I had 2 miscarriages and 2 pregnancies. I also had to use endometrium and ovulation shots and IUIs.
[The staff at Fertility Care of Orange County] all very friendly and personable. Nicole at the front desk is all smiles and has an answer to all my questions.I needed Lauren to send my charts to another doctor and she not only emailed me but also called me to follow up on needing me to sign the medical release so that she could get it done for me...Their strengths is how much they care and how efficient they are, what else can you ask for. The only weakness I can think of is on one of my miscarriages she was So nice and subtle about the blood test that I wasn't clear that it definitely wasn't going to hold.
How was your experience with C. Terence Lee at Fertility Care of Orange County?
A lot of doctors it feels like their job is just routine and they want to get in and they want to get out. Doctor Lee is clearly happy to be there, happy to help, there for you good or bad. He just cares And it is so obvious. He is very informative, supportive, and respectful. He always sits down And asked you if you have any other questions and shows you that he is present and nothing else in that moment is more important to him. I like that he sits like he is not in a rush, it shows you how present he is.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
They are in the right place, just trust him and have faith in the outcome.
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
Dr Lee was always present and took his time. I feel like about me having a baby but he cared about me physically mentally and emotionally. And at one point even offered that he was there if I needed to talk when I was going through a lot of stress.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
We did two cycles of clomed And it looked like I had ovulated but the blood tests showed that I hadn't. We went to injectables and I didn't respond in a typical way and over time we increased from one to three vials. I basically got pregnant every time we did a cycle after that change. But I had 2 miscarriages and 2 pregnancies. I also had to use endometrium and ovulation shots and IUIs.
Describe your experience with the nursing staff at Fertility Care of Orange County.
They're all very friendly and personable. Nicole at the front desk is all smiles and has an answer to all my questions.I needed Lauren to send my charts to another doctor and she not only emailed me but also called me to follow up on needing me to sign the medical release so that she could get it done for me. Anytime you need medication it is done immediately, they understand how urgent it is. They have an important job and they are all on it. Sarah is always there making my little one smile. I wish I could remember all of their names but they all work very hard. They all seem very invested and happy for you.
Describe your experience with Fertility Care of Orange County.
Their strengths is how much they care and how efficient they are, what else can you ask for. The only weakness I can think of is on one of my miscarriages she was So nice and subtle about the blood test that I wasn't clear that it definitely wasn't going to hold.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
It varied depending on what insurance company I had.
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
10
NPS
10
Age 32 - 35
4 IUI
1 IVF
PCOS
East Asian
Income $200K - $499K
Teacher
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Lee was very patient and kind with us the whole time, especially while we were dealing with two miscarriages. He gave us a lot of attention and answered all our questions...We did timed intercourse with clomid first with no pregnancies. Then, we tried IUI with one pregnancy and one miscarriage. Last, we tried IVF, and we've had two pregnancies and one miscarriage...he is a good listener...
The nursing staff [at Fertility Care of Orange County] showed us a lot of compassion after our two miscarriages...Occasionally, they forgot to call in a prescription...One major strength is the availability of Dr. Lee. Another strength is his communication style--he is a good listener. One weakness is that he is no longer in our insurance network--we started out in his network, but then my husband's company changed insurance companies...
How was your experience with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee treated us very well, and we trusted him. Our fertility journey has been a hard one, but he has communicated well with us the whole time. He was very kind to us when we experienced two miscarriages in the course of treatment.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
I would give this advice to anyone seeking fertility treatment (and my good friend told it to me): being realistic doesn't only mean seeing the negative outcomes... good things can happen, too.
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee was very patient and kind with us the whole time, especially while we were dealing with two miscarriages. He gave us a lot of attention and answered all our questions.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
We did timed intercourse with clomid first with no pregnancies. Then, we tried IUI with one pregnancy and one miscarriage. Last, we tried IVF, and we've had two pregnancies and one miscarriage. I am currently still pregnant as a result of IVF and hoping for a baby due in December.
Describe your experience with the nursing staff at Fertility Care of Orange County.
The nursing staff showed us a lot of compassion after our two miscarriages. We felt lucky to be in their care.
Describe your experience with Fertility Care of Orange County.
One major strength is the availability of Dr. Lee. Another strength is his communication style--he is a good listener. One weakness is that he is no longer in our insurance network--we started out in his network, but then my husband's company changed insurance companies.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
About $25k
What specific things went wrong at Fertility Care of Orange County?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Fertility Care of Orange County.
Occasionally, they forgot to call in a prescription. But that can happen.
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
8
Age 41 - 42
South Asian
Income $200K - $499K
Lawyer
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Neutral
Successful
Dr. Lee set realistic expectations and was knowledgeable about all available procedures including procedures that just got approved by the FDA. He even suggested a diet plan and lifestyle plan. He is responsive and available to answer any questions...suggested a Keto Diet plan and regular exercise. He suggested that Zymot, which is a innovation and better way to process sperm. He also suggested an ERA (mock cycle), which was also a great procedure.
She [nurse at Fertility Care of Orange County] set up meetings and appointments. She also answered all questions...The clinic's strengths are they were readily available for appointments. The clinic is fully staffed and connected with a well known fertility lab. The office is a little outdated but the the clinic has updated equipment...Dr. Lee and his staff provided individual care...Dr. Lee suggested a Keto Diet plan and regular exercise. He suggested that Zymot, which is a innovation and better way to process sperm. He also suggested an ERA (mock cycle), which was also a great procedure.
How was your experience with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee set realistic expectations and was knowledgeable about all available procedures including procedures that just got approved by the FDA. He even suggested a diet plan and lifestyle plan. He is responsive and available to answer any questions.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
I would recommend that a prospective patient follow his advice.
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee and his staff provided individual care.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
Dr. Lee suggested a Keto Diet plan and regular exercise. He suggested that Zymot, which is a innovation and better way to process sperm. He also suggested an ERA (mock cycle), which was also a great procedure.
Describe your experience with your nurse at Fertility Care of Orange County. (Assigned nurse: Sara)
She set up meetings and appointments. She also answered all questions.
Describe your experience with Fertility Care of Orange County.
The clinic's strengths are they were readily available for appointments. The clinic is fully staffed and connected with a well known fertility lab. The office is a little outdated but the the clinic has updated equipment.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
$12,000
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Unknown Success
NPS
10
NPS
10
Age 34 - 35
3 IUI
Male Factor
PCOS
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Doctor Lee is very kind and respectful...knowledgeable and direct...changes the treatment base in your needs and always explains every step along the way. During the treatments I got sick and [he] was checking on me regularly...We did 3 IUIs...Third one with injections successful!!!...
All nursing staff [at Fertility Care of Orange County] were very kind, respectful and knowledgeable...I had different nurses everytime I came to the office. Only good things to say of all of them...The punctuality- it was on point I never had to wait more than 5 min. The follow ups- the nurses will email me the instructions after every appointment...
How was your experience with C. Terence Lee at Fertility Care of Orange County?
Doctor Lee is very kind and respectful. He is very knowledgeable and direct. He changes the treatment base in your needs and always explains every step along the way. During the treatments I got sick and Dr. Lee was checking on me regularly.
What's one piece of advice would you give a prospective patient of C. Terence Lee at Fertility Care of Orange County?
Trust him
During treatment, were you treated like a number or a human with C. Terence Lee at Fertility Care of Orange County?
Dr. Lee and his staff treated me always very kind and respectful. They answered all my questions and explained every step of the treatments.
Describe the protocols C. Terence Lee used in your cycles at Fertility Care of Orange County and their degree of success.
We did 3 IUIs First one without injections no successful. Second one with injections no successful. Third one with injections successful!!!
Describe your experience with your nurse at Fertility Care of Orange County. (Assigned nurse: Fion)
All nursing staff were very kind, respectful and knowledgeable. They always treated me with empathy, very good bedside manners and with compassion. I had Fion as a NP and she was great. And I had different nurses everytime I came to the office. Only good things to say of all of them.
Describe your experience with Fertility Care of Orange County.
Strengths: The punctuality- it was on point I never had to wait more than 5 min. The follow ups- the nurses will email me the instructions after every appointment. No weaknesses to report at this time.
Describe the costs associated with your care under C. Terence Lee at Fertility Care of Orange County.
IUI cycles without injections 1000$ IUI cycles with injections 1300$ (medications separate around 700$) Ultrasound 290$ Prenatal appointment 168$
10
Doctor
C. Terence Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Fertility Care of Orange County
Brea
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5