Fertility Institute of Hawaii

2 doctors work here

Rated 9.5
Strongly recommend: 79%Neutral: 20%Don't recommend: 1%9.5
79% strongly recommend
7 reviews
Operations
9.5
9.5
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.5
9.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.1
9.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
6.7
6.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
742
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Honolulu
1401 South Beretania St. Suite 250
Honolulu, HI 96814

7 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2023, 15 Eggs Frozen
NPS
9
NPS
8
Age 38
1 Egg Freezing
European
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Neutral
Successful
Dr. Karmon was kind and answered my questions when I had them. Overall I trusted her expertise and felt safe doing the procedure with her. I do wish she or her team would have given me a little more information throughout the process. I sensed she was seeing a very large amount of patients each day and so even though I saw her at each visit it was always for less than 10 minutes...I would have liked more details regarding my progress at each visit and also what to expect next
Busy clinic [Fertility Institute of Hawaii] with lots of patients but clean and efficient once you get your appointment started. Parking is easy. Staff are all very kind. Seems a bit like a fertility factory but they get the job done well. If you want luxury or warm and fuzzy and lots of extra attention maybe look for a smaller clinic. This one worked great for me...Dr. Karmon was kind and answered my questions when I had them. Overall I trusted her expertise and felt safe doing the procedure with her.
How was your experience with Anatte Karmon at Fertility Institute of Hawaii?
Dr. Karmon was kind and answered my questions when I had them. Overall I trusted her expertise and felt safe doing the procedure with her. I do wish she or her team would have given me a little more information throughout the process. I sensed she was seeing a very large amount of patients each day and so even though I saw her at each visit it was always for less than 10 minutes. Because of how busy this clinic is I got the feeling that they take for granted that this is something they do every day and so it can feel like they are very casual about it all, when for the patient it is usually a very big deal and so I wish there was a little more emphasis on holding the weight of these visits in a more serious manner. On one hand the casualness of it all made me feel like I had nothing to worry about, but I also caught myself putting on a brave so that I didn’t take up more of the doctors time.
What's one piece of advice would you give a prospective patient of Anatte Karmon at Fertility Institute of Hawaii?
Ask as many questions as you need to and don’t feel pressed for time. You are paying for the time to gather all the information you need to.
During treatment, were you treated like a number or a human with Anatte Karmon at Fertility Institute of Hawaii?
Overall the doctor was kind and answered my questions when I had them but the visits were quick, there were always quite a lot of people in the office coming and going, and I would have liked more details regarding my progress at each visit and also what to expect next. When you’ve never been through an egg retrieval process before you don’t know all the questions to ask or what it even is that may have been helpful to know, but now that I’ve been through it I can think of several things that would have been nice for my doctor and care team to explain to me in more detail to have achieved a higher level of care.
Describe your experience with your nurse at Fertility Institute of Hawaii. (Assigned nurse: Christian)
The care team was disappointing, continually got my information wrong leading up to the procedure (ie I was traveling from another island to do it and she tried several times to make appointments for me having forgotten that I don’t even live there). She also wasn’t able to answer some basic health/science questions such as, why exactly it was important to avoid taking aspirin during the process. She also told me something completely wrong about how the egg retrieval process works.
Describe your experience with Fertility Institute of Hawaii.
Busy clinic with lots of patients but clean and efficient once you get your appointment started. Parking is easy. Staff are all very kind. Seems a bit like a fertility factory but they get the job done well. If you want luxury or warm and fuzzy and lots of extra attention maybe look for a smaller clinic. This one worked great for me.
Describe the costs associated with your care under Anatte Karmon at Fertility Institute of Hawaii.
Egg retrieval $8900 Prescriptions $4500
What specific things went wrong at Fertility Institute of Hawaii?
  • Provided conflicting information
9
Doctor
Anatte Karmon
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
5 of 5
8
Clinic
Fertility Institute of Hawaii
Honolulu
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2022, Unsuccessful
NPS
10
NPS
10
Age 25 - 30
PCOS
Income $0 - $49K
1st of 3 Docs
2 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Karmon] opens all options for you but makes sure you take the route thats best for you based on your bodies needs. She makes me feel so comfortable and has never discouraged me through any results i did not want to hear after trying...I felt more encouraged as her patient because of the sincere love kindness and patience she shows towards me and my partner...
The staff [at Fertility Institute of Hawaii] is so sweet and completely understandable of all things...They never make you feel like it doesnt matter and that they go through this job daily. They show that they truly care about their job and to adress people concerns in theur fertility struggles each day...
How was your experience with Anatte Karmon at Fertility Institute of Hawaii?
Being a patient of Anatte Karmon has made my hopes go higher. I felt more encouraged as her patient because of the sincere love kindness and patience she shows towards me and my partner. She has never once showed that something will not work and if pregnancy wasnt a result she showed complete care and simplicity. She is the best!!!
What's one piece of advice would you give a prospective patient of Anatte Karmon at Fertility Institute of Hawaii?
To continue to trudt the plan, follow all instructions but also do extra on what your told to keep up with. To never lose hope because some doctors dont care and some like Anatte Karmon does. I get more anxious to see her then stress about anything i feel might not happen.
During treatment, were you treated like a number or a human with Anatte Karmon at Fertility Institute of Hawaii?
Anatte Karmon has been the sweetest doctor ever. She opens all options for you but makes sure you take the route thats best for you based on your bodies needs. She makes me feel so comfortable and has never discouraged me through any results i did not want to hear after trying. Its expensive just to purchase sperm vials just for it to fail many times. Ive had to put things on hold all becausz i didnt have enough money to continue. Stress and worries for in between allowing me to go e.r since it caused problems within my stomach due to stress. I packed on the extra weight due to drinking becausz i gave up, i really wanted a baby and to start my family as were the aunties that supports everyone who has babies around us. And because we picture all we would buy for our baby one day, every baby we blessed had good gifts from us. Its to a point i hope being blessed can happen from all weve blessed other children and babies growing up.
Describe the protocols Anatte Karmon used in your cycles at Fertility Institute of Hawaii and their degree of success.
Anatte Karmon has first consulted with me on what steps to take first. Upon consulting she then moved on to step 1 that was an option for me to take, she encouraged that every women sometimes will go through the entire process just to possibly find their tubes was blocked. So its an extra procedure to do just to be safe that it wont be the cause of any egg being stopped from traveling. Its called an HSG OR SIS. Basically a procedure involving an xray to show dye that they shoot into your uterus to see how far it travels. As long as it goes all the way through, it shows that your tubes and lining are perfectly clear to go. It relieves the stress from future news you dont want to hear. After that step and getting all information about your cycle how ofteb it is blood work to show levels of where your at for your menstrual. You can now move foward to your next step which is waiting till your menstrual shows. If you dont get your menstrual at the time your supposed to from when Dr karmon had asked of you for your last dated cycle, she then had helped me take pills to start my menstrual so i can now start my process to growing my follicles. Day 1 i called Dr Karmon to notify her that i started my menstrual. She then brought me in on day 3 which is when the ultrasound can now detect growth size of follicle (like a egg shell) . I was giving stims which is a liquid you refrigerate and put into a pen that you can shoot in the left or right side of your stomach which is a more effective way to boost chances of egg growth and pregnancy. Because im diagnosed with PCOS my eggs grow amot slower which then took me almost 2 weeks to get to a normal 16-88 mm in size for full growth or mature eggs. After reaching the size she needed me to get to , she now can give me another shot to help increase ovulation (follicles releasing eggs to be fertilized by sperm) 2 days counting after that Dr Karmon could do insemination day to finally see if the sperm will fertilize my egg doing iui treatment! I also ordered my sperm vials from Seattle spermbank who is by far the best since you pay a flat rate of $50 to view unlimited of every info possible for each donor. They also extended their genetic testing on top of everything the sperm donors has to test for to be a safe donor. So the test extends to 100+ more screening they can detect for anything donor carries. It makes the search so much more easier, they also work with fertility institute of hawaii as well so shipment is a piece of cake! All in aml even if it failed, it happens and we have to keep our hopes up that there is help out there and praying that even help financially will make the stress easier and may help the body to decrease stress opening a window for a positive pregnancy test.
Describe your experience with your nurse at Fertility Institute of Hawaii. (Assigned nurse: Anna)
The staff is so sweet and completely understandable of all things. When i walk in i dont feel stood out for a problem i have, it makes mz feel okay to know everyone in the office is aware but its normal to feel the way we feel. They never make you feel like it doesnt matter and that they go through this job daily. They show that they truly care about their job and to adress people concerns in theur fertility struggles each day.
Describe your experience with Fertility Institute of Hawaii.
Ive honestly have never seen or felt or know any weaknesses in this clinic. They have been nothing but over exceeding the care they are expected to give already. The strengths of this clinic is being able to handle so many patients at once becauqe timing is so important in multiple different fertility issues that each individual patient faces. They are welcoming they continue to show excitement for every patient well-being and fertility struggle.
Describe the costs associated with your care under Anatte Karmon at Fertility Institute of Hawaii.
The cost wasnt to bad at all for all the services i was given. I was allowed to pay small portiond at a time. They never rushed me or called me constantly to harrass me for payment. They never did call for payment at all. They were very understanding and if i needed any info on balance i could just give them a call.
Describe Anatte Karmon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of Hawaii.
Im trying for an iui at the moment so im hoping that it works, if not ill be trying my first ivf cycle but im hoping ill have the funds by then to do it or be able ro pay whatever out of pocket i need to pay with financial help. As far as ivf we havent got to speak about that since shes so positive that iui can save me money and that this cycle may work! But i do hope that this cycle works so i can give other people a chance and getti g any financial help out there they need. I do need the help but this last cycle i pray it goes through. If not i will gladly need the help as i also just relocated since owners had to sell our home we were renting. My hours got cut at my job as well.
10
Doctor
Anatte Karmon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Institute of Hawaii
Honolulu
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unsuccessful
NPS
10
NPS
10
Age 30 - 32
2 IVF
Diminished Ovarian Reserve
Tubal Blockage
Uterine Fibroids
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. John Frattarelli] is very knowledgeable about fertility and that sometimes can feel intimidating when talking with him about treatment options. However when asked to clarify things he is always willing and open to discuss. Our conversations always seem to be genuine. I truly feels that he cares about each patient and wants to see them succeed...He does his best to ensure that I understand what is happening and the options we have. He takes his time talk consulting with us about our treatment plan and the results of the different tests.
The staff [at Fertility Institute of Hawaii] from the front desk, to phlebotomist, to the billing department, and everyone in between are so welcoming. They we have welcome you with a smile and do their best to make you feel as comfortable as possible...I absolutely love our care coordinator. She is always answering my questions and reassuring me when I'm feeling overwhelmed or stressed out. She very thorough when providing information and directions.
How was your experience with John Frattarelli at Fertility Institute of Hawaii?
Dr. Frattarelli is very knowledgeable about fertility and that sometimes can feel intimidating when talking with him about treatment options. However when asked to clarify things he is always willing and open to discuss. Our conversations always seem to be genuine. I truly feels that he cares about each patient and wants to see them succeed. Our last in person procedure was a D&C after our miscarriage in November. It was a tough time for us but he made me feel comforted and seen. He reassured me that the miscarriage was not my fault and provided authentic empathy. I also appreciate his honesty regarding if he believes something isn't worth looking into or not. It is refreshing to hear both his medical and personal opinion on different strategies to try.
What's one piece of advice would you give a prospective patient of John Frattarelli at Fertility Institute of Hawaii?
My advice would be to ask all the questions because Dr. Frattarelli will answer them and if he isn't able to he will do research on it and provide you with his opinion.
During treatment, were you treated like a number or a human with John Frattarelli at Fertility Institute of Hawaii?
Dr. Frattarelli and his staff are always so welcoming and warm at every visit. He does his best to ensure that I understand what is happening and the options we have. He takes his time talk consulting with us about our treatment plan and the results of the different tests.
Describe the protocols John Frattarelli used in your cycles at Fertility Institute of Hawaii and their degree of success.
I don't recall exactly what protocol I was on. What I do recall is taking that max dose recommended during the stimulation process. I was also give Growth Hormone sooner in my second IVF cycle to hopefully help boost my egg quantity and quality. We also did Zymot the second cycle and added in Femara I believe. All medications recommended were to support ideal stimulation results. During our first cycle 9 eggs were retrieved. 8 were mature and fertilized. 4 made it to the blastocyst stage. 2 were genetically normal. Both embryos were unsuccessful transfers. Our second IVF round resulted in 4 eggs. 1 embryo. We decided not to genetically test. Our transfer protocol had me on extended does of birth control to combat possible endometriosis and he added a vaginal probiotic. We had a successful transfer but unfortunately lost the pregnancy at 8 weeks. We are gearing up for our third cycle. We are hoping to get additional testing done to determine any endometrial infections.
Describe your experience with your nurse at Fertility Institute of Hawaii. (Assigned nurse: Taylor Lee)
I absolutely love our care coordinator. She is always answering my questions and reassuring me when I'm feeling overwhelmed or stressed out. She very thorough when providing information and directions. Due to the clinic being on another island I am constantly calling and emailing with questions and clarifications to ensure I am doing what I should be. Taylor is warm and welcoming on the phone, in emails and in person. She is great at relaying information to Dr. Frattarelli and getting answers back to us in a timely manner.
Describe your experience with Fertility Institute of Hawaii.
The clinic is very busy! Sitting in the waiting room can feel daunting and reassuring. Daunting in the sense of not know what will happen next. Reassuring because you don't feel so alone in the struggle. The staff from the front desk, to phlebotomist, to the billing department, and everyone in between are so welcoming. They we have welcome you with a smile and do their best to make you feel as comfortable as possible.
Describe the costs associated with your care under John Frattarelli at Fertility Institute of Hawaii.
Over the last 3 years we have spent well over $40,000 on treatment.
Describe John Frattarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of Hawaii.
Dr. Frattarelli has suggested that common practice is to transfer one embryo at a time. He provided us with all the information needed to back up his practice.
What specific things went wrong at Fertility Institute of Hawaii?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Fertility Institute of Hawaii.
There was on incident where I had an interim care coordinator and they had forgotten to call in my estrogen prescription for my transfer protocol. The clinic was closed and I needed to contact the on call Doctor. They were able to get my prescription in and I was able to move forward with my transfer protocol.
10
Doctor
John Frattarelli
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Institute of Hawaii
Honolulu
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
NPS
2
NPS
0
Age 32
PCOS
East Asian
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. John Frattarelli] isn’t warm or have good bedside manner. I did a consult only and knew from that first visit that I would not continue treatment from him. With this type of situation you want someone who is understanding and warm from the very start...He has his staff do all the work up and so he doesn’t spend time to get to know you as a person
This place [Fertility Institute of Hawaii] is a hot mess. They don’t follow up with you, are disorganized, and don’t seem to be knowledgeable...They could not even tell me the cost of anything! The nurses and doctor kept saying things like, “it depends,” or, “it shouldn’t cost too much.”...The NP didn’t know brand vs generic and so asked me questions about the same medications. The office staff appears disorganized and does not follow up. If you want quality care you’re going to have to hunt them down yourself.
How was your experience with John Frattarelli at Fertility Institute of Hawaii?
He isn’t warm or have good bedside manner. I did a consult only and knew from that first visit that I would not continue treatment from him. With this type of situation you want someone who is understanding and warm from the very start.
What's one piece of advice would you give a prospective patient of John Frattarelli at Fertility Institute of Hawaii?
If you only care about results he’s known to be good but don’t expect any warm bedside manner
During treatment, were you treated like a number or a human with John Frattarelli at Fertility Institute of Hawaii?
He has his staff do all the work up and so he doesn’t spend time to get to know you as a person
Describe your experience with the nursing staff at Fertility Institute of Hawaii.
This place is a hot mess. They don’t follow up with you, are disorganized, and don’t seem to be knowledgeable.
Describe your experience with Fertility Institute of Hawaii.
The NP didn’t know brand vs generic and so asked me questions about the same medications. The office staff appears disorganized and does not follow up. If you want quality care you’re going to have to hunt them down yourself.
Describe the costs associated with your care under John Frattarelli at Fertility Institute of Hawaii.
They could not even tell me the cost of anything! The nurses and doctor kept saying things like, “it depends,” or, “it shouldn’t cost too much.”
What specific things went wrong at Fertility Institute of Hawaii?
  • Lost paperwork
  • Lost appointments
  • Failed to inform you of changes in protocol
  • Failed to convey critical information
2
Doctor
John Frattarelli
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
1 of 5
0
Clinic
Fertility Institute of Hawaii
Honolulu
NPS
Operations
1 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 47
2 Embryo Freezing
Donor Sperm
Teacher
1st of 10 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. John is wonderful doctor. I trust him 100%. He always explains clearly make me comfortable during the treatment. I had no doubt. He is the best doctor I could ever found. Even though he is full of appointments, being super busy, he always do all the check ups and tell me what’s going on and what’s going to do next. I was actually enjoy all the procedures...He was so kind and professional all the time...I really appreciate Dr. John to guide me through this wonderful experience.
Every [Fertility Institute of Hawaii] stuff is so nice and work as a professional. I’ve never had any problems with my appointment and all the treatment. It just only one thing that Dr. John is super busy so you might have to wait for a while. But that means he is popular so I didn’t mind to wait...My coordinator Aki was sweetest and considerate person I’ve ever met. Since day 1 she stands by my side, give me all the explanation I need, be there for me.
How was your experience with John Frattarelli at Fertility Institute of Hawaii?
Dr. John is wonderful doctor. I trust him 100%. He always explains clearly make me comfortable during the treatment. I had no doubt. He is the best doctor I could ever found. Even though he is full of appointments, being super busy, he always do all the check ups and tell me what’s going on and what’s going to do next. I was actually enjoy all the procedures. Even the hormone shot and medications. It was amazing how my body changed. I really appreciate Dr. John to guide me through this wonderful experience.
What's one piece of advice would you give a prospective patient of John Frattarelli at Fertility Institute of Hawaii?
He is the best.
During treatment, were you treated like a number or a human with John Frattarelli at Fertility Institute of Hawaii?
He was so kind and professional all the time.
Describe your experience with your nurse at Fertility Institute of Hawaii. (Assigned nurse: Aki)
My coordinator Aki was sweetest and considerate person I’ve ever met. Since day 1 she stands by my side, give me all the explanation I need, be there for me. Since I’m single I have a friend who help me to being sperm donor, I did all the treatment by myself. But I never felt uncomfortable or worried or nervous. It’s because of Aki, she talks to me, email me all the time, she responds right away. Even on the surgery day, I couldn’t get Uber somehow my account wasn’t working, I was so upset almost crying and called Aki. She was really professional she got me a cab in 10mins, told me it’s ok to be late for my appointment. She is always so kind, being just like my sister or mom(I mean she is much younger than that!) . Without her I wouldn’t go through this experience. Definitely second time, if she wasn’t there I wouldn’t have done that. I’m appreciate how she is, and be there for me. I actually miss her so much. Thank you so much for being excellent coordinator for me. Because of you, I had an awesome experience that I’d never forget.
Describe your experience with Fertility Institute of Hawaii.
Every stuff is so nice and work as a professional. I’ve never had any problems with my appointment and all the treatment. It just only one thing that Dr. John is super busy so you might have to wait for a while. But that means he is popular so I didn’t mind to wait.
Describe John Frattarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of Hawaii.
Multiple embryo transfer
10
Doctor
John Frattarelli
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Institute of Hawaii
Honolulu
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2013 - 2016, Consult
NPS
9
NPS
8
Age 44 - 47
Tubal Blockage
South Asian
Income $0 - $49K
Business Executive
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Not sure
Dr. Frattarelli has a good knowledge of fertility. He was patient and kind. He wanted me to make the choices I wanted based on my options. He wanted me to have safe and effective treatment and had aggressive and less aggressive routes for me choose. He also took all my questions, and I had a lot. I mean a lot. He also did my surgery to help disconnect a blocked tube that could not be saved. He said this would help conceive and keep an embryo safe instead of possibly being washed out by fluid. I trusted him and am glad I did the surgery although I have yet to conceive but I feel better knowing it’s taken care of.
The [Fertility Institute of Hawaii] staff welcomes me well and gave a good direction. I like the clinic looks clean and professional. Most of all they have a good customer service...Dr. Frattarelli has a good knowledge of fertility. He was patient and kind. He wanted me to make the choices I wanted based on my options. He wanted me to have safe and effective treatment and had aggressive and less aggressive routes for me choose. He also took all my questions, and I had a lot. I mean a lot. He also did my surgery to help disconnect a blocked tube that could not be saved. He said this would help conceive and keep an embryo safe instead of possibly being washed out by fluid. I trusted him and am glad I did the surgery although I have yet to conceive but I feel better knowing it’s taken care of.
How was your experience with John Frattarelli at Fertility Institute of Hawaii?
Dr. Frattarelli has a good knowledge of fertility. He was patient and kind. He wanted me to make the choices I wanted based on my options. He wanted me to have safe and effective treatment and had aggressive and less aggressive routes for me choose. He also took all my questions, and I had a lot. I mean a lot. He also did my surgery to help disconnect a blocked tube that could not be saved. He said this would help conceive and keep an embryo safe instead of possibly being washed out by fluid. I trusted him and am glad I did the surgery although I have yet to conceive but I feel better knowing it’s taken care of.
What's one piece of advice would you give a prospective patient of John Frattarelli at Fertility Institute of Hawaii?
To give some options and good payment options.
During treatment, were you treated like a number or a human with John Frattarelli at Fertility Institute of Hawaii?
He is a great doctor and very knowledgeable.
Describe the protocols John Frattarelli used in your cycles at Fertility Institute of Hawaii and their degree of success.
I did consultation with him at his office. First we tried timed intercourse using an app for fertility. Afterwards I was tested for Tubal blockage and that result was that my right tube is blocked. With that information I scheduled and underwent a surgery to look at my tubes and only one was blocked that was a repairable tubal blockage and that result was that my right tube is blocked. With that information I scheduled and underwent a surgery to look at my tubes and only one was blocked that was not repairable, so it was severed and now I only have one presumably working tube. Subsequently after the surgery, I stopped getting my periods which was concerning, but Dr. Frattarellis said that was most likely my PCOS that was affecting my cycles. That resulted in my need to take ovulation prescriptions for each IUI. So far, I have not conceived.
Describe your experience with the nursing staff at Fertility Institute of Hawaii.
Great and compassion and they gave a good direction.
Describe your experience with Fertility Institute of Hawaii.
I like the good location that not too far from town or Waikiki. The staff welcomes me well and gave a good direction. I like the clinic looks clean and professional. Most of all they have a good customer service.
Describe the costs associated with your care under John Frattarelli at Fertility Institute of Hawaii.
I went to see the doctor for a initial visit and counseling. The nurses directed me Dr. John Frattarelli's office after waiting for a few minutes. I had a good consultation with him.
Describe John Frattarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of Hawaii.
No comment
What specific things went wrong at Fertility Institute of Hawaii?
  • Lost appointments
Describe the specific things that went wrong at Fertility Institute of Hawaii.
Nothing much just conflict schedule for an appointment.
9
Doctor
John Frattarelli
NPS
Humanity
5 of 5
Communication
5 of 5
Compassion
5 of 5
Adaptability
3 of 5
8
Clinic
Fertility Institute of Hawaii
Honolulu
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
10
NPS
10
Age 40
2 Fertility Medications
European
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Frattarelli] has been easy to understand and he has been kind as well. He seems like a skilled doctor. I had surgery with him and it was successful. I will soon be moving onto ivf. The surgery was painless as well...I have had a hysteroscopy so far as I had uterine scarring. Follow up saline us showed that the surgery was successful. I will start ivf soon...
[nurses at Fertility Institute of Hawaii] Very friendly and knowledgeable. Quick to answer any questions...They are very organized and efficient. The office is nice and inviting. It is quite busy. I believe they have parking. The Klara app makes it easy to ask questions and they respond quickly. This is a great to ask about appointments/medical questions etc...Everyone was very nice to me and did a good job explaining things to me in a way that made sense....
How was your experience with John Frattarelli at Fertility Institute of Hawaii?
He has been easy to understand and he has been kind as well. He seems like a skilled doctor. I had surgery with him and it was successful. I will soon be moving onto ivf. The surgery was painless as well.
What's one piece of advice would you give a prospective patient of John Frattarelli at Fertility Institute of Hawaii?
You are in good hands. He and the clinic are great. If you have any questions, the Klara app is great and they are quick to respond.
During treatment, were you treated like a number or a human with John Frattarelli at Fertility Institute of Hawaii?
Everyone was very nice to me and did a good job explaining things to me in a way that made sense.
Describe the protocols John Frattarelli used in your cycles at Fertility Institute of Hawaii and their degree of success.
I have had a hysteroscopy so far as I had uterine scarring. Follow up saline us showed that the surgery was successful. I will start ivf soon.
Describe your experience with the nursing staff at Fertility Institute of Hawaii.
Very friendly and knowledgeable. Quick to answer any questions.
Describe your experience with Fertility Institute of Hawaii.
They are very organized and efficient. The office is nice and inviting. It is quite busy. I believe they have parking. The Klara app makes it easy to ask questions and they respond quickly. This is a great to ask about appointments/medical questions etc.
Describe the costs associated with your care under John Frattarelli at Fertility Institute of Hawaii.
They billed to my insurance. Only cost so far has been for the genetic carrier screen I think.
10
Doctor
John Frattarelli
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Institute of Hawaii
Honolulu
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5