GYFT Clinic (closed)

Rated 2
Don't recommend: 100%2
0% strongly recommend
2 reviews
Operations
5.3
5.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
7.3
7.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.7
8.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
10
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
3
3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots is not offered
Administration of shots is not offered
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic had 2 offices

Bellevue (closed)
1515 116th Ave. NE
Bellevue, WA 98004
Tacoma (closed)
2201 South 19th Street
Tacoma, WA 98405
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2013, Unsuccessful
NPS
0
NPS
0
Age 31 - 34
4 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $50K - $99K
1st of 2 Docs
1 IVF With Other Docs
Donor Eggs With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Murrain is a very nice man, but as an GYN instead of an RE is not as skilled or up to date in the reproductive field. I feel that he follows a set plan but does not really understand or attempt to understand the treatment regimens he prescribes. He has a standard protocol and if you vary from it he doesn't know what to expect. He prescribed me such a high dose of drugs that a second opinion doctor was very shocked...
The biggest weakness [at GYFT Clinic - Tacoma] seems to be a lack of knowledge about new technologies or protocols outside of the ones already existing...The nurses are kind and compassionate, they oversee every step of your treatment. They even provided me with a cell number for after hours questions since the clinic doesn't have an after hours line...
How was your experience with Luis A. Murrain at GYFT Clinic (closed)?
Dr Murrain is a very nice man, but as an GYN instead of an RE is not as skilled or up to date in the reproductive field. I feel that he follows a set plan but does not really understand or attempt to understand the treatment regimens he prescribes. He has a standard protocol and if you vary from it he doesn't know what to expect. He prescribed me such a high dose of drugs that a second opinion doctor was very shocked.
What's one piece of advice would you give a prospective patient of Luis A. Murrain at GYFT Clinic (closed)?
Don't go, find a Reproductive Endocrinologist.
During treatment, were you treated like a number or a human with Luis A. Murrain at GYFT Clinic (closed)?
At the GYFT clinic I rarely saw the doctor, instead I was treated by the nurses most often. I loved the nurses and stayed at the clinic much longer than I should have because I thought they treatment would be the same everywhere. I only saw the doctor on retrieval day and if I requested a follow up appointment after a failed cycle. I was disappointed the doctor was not more involved.
Describe the protocols Luis A. Murrain used in your cycles at GYFT Clinic (closed) and their degree of success.
While attempting to get my ovaries to respond (I have insufficient reserve), he has me on doses that are not recommended for use. I was taking 400IU Menopur and 400IU Follistim in one cycle, he always used Ganirelix to prevent ovulation (antagonist cycle). He does not put a patient completely under to retrieve eggs instead he uses waking sedation, as a result during my retrieval the left side was unable to be retrieved, leaving behind an additional 4 eggs.
Describe your experience with the nursing staff at GYFT Clinic (closed).
The nurses are kind and compassionate, they oversee every step of your treatment. They even provided me with a cell number for after hours questions since the clinic doesn't have an after hours line.
Describe your experience with GYFT Clinic (closed).
The biggest weakness seems to be a lack of knowledge about new technologies or protocols outside of the ones already existing.
Describe the costs associated with your care under Luis A. Murrain at GYFT Clinic (closed).
Many of my costs were billed to insurance, but the cost of a IVF cycle was approximately $5500 when I was there (excluding meds) and $1200 for an IUI (excluding meds).
What specific things went wrong at GYFT Clinic (closed)?
  • Provided conflicting information
0
Doctor
Luis A. Murrain
NPS
Humanity
2 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
GYFT Clinic (closed)
Tacoma (closed)
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2015 - 2016, Unsuccessful
NPS
6
NPS
6
Age 39 - 40
2 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Latinx
Income $100K - $199K
Teacher
2nd of 3 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Luis Murrain demonstrated to be very human and calm. He communicated our options well and professionally. He seemed sincerely sympathetic of our situation and briefed us personally about the potential meaning of the negative outcome.... My first IVF cycle was interrupted halfway due to finding out too late about a polyp that needed removal. We were forced to re-purchase the medications.... Dr. Murrain and his staff were engaged and sympathetic of us.
The nursing staff [GYFT Clinic] was very organized and professional. They followed up with us daily....This clinic is very small and its facility is outdated. At times, it got busy for the infrastructure. The laboratory and the lab staff seemed their major weakness. However, they always tried their best to work around our busy professional schedule.... Dr. Murrain and his staff were engaged and sympathetic of us.... $7000 + anesthesia+ medications
How was your experience with Luis A. Murrain at GYFT Clinic (closed)?
Dr. Luis Murrain demonstrated to be very human and calm. He communicated our options well and professionally. He seemed sincerely sympathetic of our situation and briefed us personally about the potential meaning of the negative outcome.
What's one piece of advice would you give a prospective patient of Luis A. Murrain at GYFT Clinic (closed)?
Trust this doctor and follow his directions as best as you can
During treatment, were you treated like a number or a human with Luis A. Murrain at GYFT Clinic (closed)?
Dr. Murrain and his staff were engaged and sympathetic of us.
Describe the protocols Luis A. Murrain used in your cycles at GYFT Clinic (closed) and their degree of success.
I don't remember
Describe your experience with your nurse at GYFT Clinic (closed).
The nursing staff was very organized and professional. They followed up with us daily.
Describe your experience with GYFT Clinic (closed).
This clinic is very small and its facility is outdated. At times, it got busy for the infrastructure. The laboratory and the lab staff seemed their major weakness. However, they always tried their best to work around our busy professional schedule.
Describe the costs associated with your care under Luis A. Murrain at GYFT Clinic (closed).
$7000 + anesthesia+ medications
What specific things went wrong at GYFT Clinic (closed)?
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at GYFT Clinic (closed).
My first IVF cycle was interrupted halfway due to finding out too late about a polyp that needed removal. We were forced to re-purchase the medications.
6
Doctor
Luis A. Murrain
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
6
Clinic
GYFT Clinic (closed)
Tacoma (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5